Near Williamson, NY 14589
Dave L
Job Details: 09/06/2019
REFRIGERATOR KITCHENAID KFIS29BBMS00 Replaced compressor and evaporator due to unit not cooling
Near Rochester, NY 14624
Steve
Job Details: 09/06/2019
REFRIGERATOR MAYTAG MFF2258FEZ02 Customer had frost in freezer prior to visit. The frost was gone when I arrived. Found gaps between liner and cabinet. Caulked liner. Turned mullion heater on to prevent water dripping on gasket.
Near Rochester, NY 14626
Shaiman
Job Details: 09/06/2019
DRYER WHIRLPOOL MEDB765FW0 Replaced console. Unit testing good.
Near Rochester, NY 14612
Dave L
Job Details: 09/06/2019
OVEN WHIRLPOOL WOS51EC0AS00 Replaced open high limit thermostat. Reinstalled unit for customer. ; dspstn on spec-tagged invntry: 1 WP4449751 THRMST-FIX
Near Rochester, NY 14612
Dave L
Job Details: 09/06/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Replaced thermistor due to freezing temps in FF per Techline. Rechecked damper. Damper opening and closing. Customer to monitor
Near Brockport, NY 14420
Shaiman
Job Details: 09/06/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 No issues present.
Near Brockport, NY 14420
Shaiman
Job Details: 09/06/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 No issues present
Near Brockport, NY 14420
Shaiman
Job Details: 09/06/2019
RANGE WHIRLPOOL WFE770H0FZ2 Heavy damage to frame; unable to repair.
Near Brockport, NY 14420
Shaiman
Job Details: 09/06/2019
DISHWASHER WHIRLPOOL WDF520PADM7 No issues present.
Near Hamlin, NY 14464
Shaiman
Job Details: 09/06/2019
WASHER MAYTAG MVWX655DW0 "Customer concerned about a grinding noise during agitation, & oil in the bottom of the basket. Could not recreate grinding noise, but oil residue was present on the pulley shield.; dspstn on spec-tagged invntry: 1 W11035751 GEARCASE"
Near Rochester, NY 14611
Shaiman
Job Details: 09/06/2019
WASHER MAYTAG MVWB835DC0 "Customer states unit does not finish cycles; it gets to the spin cycle then the latch begins clicking. F5E3 F7E5 error codes stored; however, unit completed test cycle with no issues. Customer further described the intermittent issue. Suspecting a faulty lid lock. Replacing latch. ; ordrng 1 W10861642 (LATCH)"
Near Webster, NY 14580
Steve
Job Details: 09/06/2019
REFRIGERATOR MAYTAG MFT2976AEM00 Replaced gear that was broke on previous repair. The drawer tested good. ; dspstn on spec-tagged invntry: 1 W10633627 MOTOR-EVAPORATOR
Near Scottsville, NY 14546
Steve
Job Details: 09/06/2019
RANGE WHIRLPOOL MGRS752BDW Found flames on burners going out on simmer. Adjusted flames up on simmer and the range tests good.
Near Rochester, NY 14616
Dave L
Job Details: 09/06/2019
REFRIGERATOR WHIRLPOOL WRF997SDDM00 The deli control has shorted and causing the light and the dispensing to malfunction. Ordering pantry led and UI; rqstng P&A on 1 W10862400 (cntrl-elec) and 1 WPW10565996 (cntrl-elec)
Near Pittsford, NY 14534
Evan
Job Details: 09/06/2019
DISHWASHER JENN AIR JDTSS246GP0 Customer stating that unit is running noisy. Checked for error codes. No codes were present. Customers concerns is that unit is much louder than normal. Custom tee has identical unit in kitchen also and stated when both are running the unit currently being serviced is much louder. Ran unit but could not hear noise customer is referring too. Customer to monitor issue and report back if issue persists; schdld next appmnt for 9/6 FRI !
Near Rochester, NY 14612
Dave L
Job Details: 09/06/2019
REFRIGERATOR WHIRLPOOL WRX735SDBH02 Replaced left side gasket.
Near Pittsford, NY 14534
Evan
Job Details: 09/06/2019
COOKTOP KITCHENAID KICU509XSS00 Customer stating unit is flashing F47 error code for cooktop error with communication between UI and IPC. Discovered that fuse had tested open on IPC board. Ordering fuse ; ordrng 1 WPW10328492 (FUSE 25A)
Near Rochester, NY 14612
Dave L
Job Details: 09/06/2019
DISHWASHER WHIRLPOOL DU980QPDB6 Replaced valve and fitting due to unit not filling . Unit tested good
Near Walworth, NY 14568
Evan
Job Details: 09/06/2019
RANGE AMANA ACF3355AW Customer stated that both right side burner were failing to light. Upon inspection discovered that both burners are failing. Right front burners ignitor is cracked causing burner not to spark. Unit will need to burner head due to old burner corroding and screws stripping. Unit will also need right rear burner head also due to ignitor corroding to burner head. Ordering burner heads ; ordrng 1 WP7504P109-60 (BURNER HEAD RF) and 1 WPY0315768 (BURNER HEAD RR)
Near Rochester, NY 14625
Dave L
Job Details: 09/06/2019
REFRIGERATOR AMANA ASD2522WRW06 Replaced ice door
Near Fairport, NY 14450
Dave L
Job Details: 09/06/2019
REFRIGERATOR MAYTAG MFI2568AES Replaced reservoir due to leak. Left part with the customer. Pictures attached. Leak tested unit after repair.
Near Webster, NY 14580
Dave L
Job Details: 09/06/2019
DISHWASHER WHIRLPOOL WDT780SAEM Unit still over sudsing customer is adding rinse aid every time and it’s spilling into the tub. Suggested replacing dispenser in case it is leaking. Customer denied repair ATEC warranty; dspstn on spec-tagged invntry: 1 WPW10348269 PUMP-DRAIN
Near Rochester, NY 14617
Dave L
Job Details: 09/06/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Replaced control and valve due to no water unit testing good
Near Pittsford, NY 14534
Dave F
Job Details: 09/06/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Refrigerator not turning on . Diagnostics not working . Took UI out and reseated connections. Checked the drawer where the UI that controls the temp where the drawer is had some water inside unit from previous no cool and the ice had melted out of dispenser. Reseated connections at UI and drawer UI . Power cycled unit. Unit started working . Ran tested four and passed. Thermistors tested good . Sprayed dielectric grease on drawer UI to help prevent moisture issues . If problem persists order WPW10769076 drawer UI , UI control W10894103 and power supply WPW10624574 . Unit is now working as expected . Customer will monitor."
Near Victor, NY 14564
Dave F
Job Details: 09/06/2019
RANGE WHIRLPOOL WEE745H0FH1 Replaced control due to not turning the bake element off after unit was used . Turned unit on . Put temp probe inside unit . Let it heat up . Turned unit off . Tested good . Control is covered under warranty.
Near Clifton Springs, NY 14432
Dave F
Job Details: 09/06/2019
REFRIGERATOR WHIRLPOOL GX2FHDXVQ07 Gaskets are worn . Hot warm in going into freezer and having some build up . Ordering freezer gasket and fresh food door gaskets left hand and right hand .; rqstng P&A on 1 W10443315 (gasket-fip) and 1 W10830189 (gasket-fip) and 1 W10830287 (gasket-fip)
Near Rochester, NY 14617
Dave L
Job Details: 09/06/2019
DRYER WHIRLPOOL WED4850HW Unit is not heating because there is not proper voltageAt the receptacle. Customer will have to replace the circuit breaker. Flipped backer on and off and the dryer began to heat.
Near Canandaigua, NY 14424
Dave F
Job Details: 09/06/2019
WASHER WHIRLPOOL WTW5000DW2 "Replaced motor , actuator , capacitor, water valve , calibrated unit tested good"
Near Pittsford, NY 14534
Evan
Job Details: 09/06/2019
WASHER WHIRLPOOL WFW94HEXW0 Customer stated that unit would not unlock door and was flashing f6e1 error code. Code represent MCU failing to communicate with CCU. Followed tech sheet procedure checked harness for continuity and confirmed unit was receiving power at beginning of cycle. MCU is causing issue and will need to be replaced. Quoted customer to replaced MCU. Customer does not want to proceed at this time due to repair cost. Collecting service call fee
Near Rochester, NY 14607
Steve
Job Details: 09/06/2019
DISHWASHER WHIRLPOOL DU1300XTVB0 Found the drain line was broken in half by the cabinet. Ordering drain hose. ; ordrng 1 8269144A (drain hose)
Near Farmington, NY 14425
Dave F
Job Details: 09/06/2019
REFRIGERATOR KITCHENAID KRFC302EBS00 Replaced the mullion and adjusted the door . The mullion was not hitting the correct spot so it wouldn't close the door right . Door is now closing as expected .
Near Shortsville, NY 14548
Dave F
Job Details: 09/06/2019
DISHWASHER WHIRLPOOL WDF320PADW1 F7E1 Error code . Heater tested open . Replaced . Heater . Tested unit . In diagnostics. Tested good .
Near Farmington, NY 14425
Dave F
Job Details: 09/06/2019
DRYER ROPER RGD4516FW0 Replaced thermostat. High limit and thermal cut off . Tested thermal fuse . Tested good . Vent tested good . Dryer is heating and advancing . If problem persists order W10857611 timer .
Near Churchville, NY 14428
Steve
Job Details: 09/06/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Removed frost from Ff evaporator. Replaced cover. Ordering control to update software. Order water tube from isolation valve to dual valve due to nicked it during repair. ; ordrng 1 W11024492 (tube-water) and 1 W11024493 (tube-water)
Near Williamson, NY 14589
Dave L
Job Details: 09/06/2019
REFRIGERATOR WESTINGHOUSE WRS576FIDM01 Brown wire at door hinge is broken preventing the ice maker from sensing temperature. Ordering door; rqstng P&A on 1 LW10669496 (dor-fip)
Near Webster, NY 14580
Evan
Job Details: 09/06/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Customer stated that unit was dripping from left side of door. Removed door and watch unit run. Discovered that unit was dripping from vent on top left of door. Removed vent and discovered that gasket was not seated inside channel for gasket. Reseated gasket and reassembled vent. Ran unit again and could not replicate issue. Unit tested good
Near Webster, NY 14580
Dave L
Job Details: 09/06/2019
REFRIGERATOR MAYTAG MFX2676FRZ00 Unit is not cooling due to a frozen evaporator ordering cover and evaporator fan. Customer is already defrosting unit. ; ordrng 1 W11087438 (motor-evap) and 1 W11188493 (cover-evap)
Near Canandaigua, NY 14424
Dave F
Job Details: 09/06/2019
DRYER WHIRLPOOL WED4815EW1 Dryer squeaking . Used kit 4392065 . Replaced both rollers . Pulley and belt . Tested unit . Tested good . Tested vent . Failed . Shortened the vent for customer. Tested vent again with tester. Unit is now passing vent test and working as expected .; used 1 4392065 (REPAIR KIT) from stock
Near Livonia, NY 14487
Steve
Job Details: 09/06/2019
DRYER WHIRLPOOL WGD5000DW3 Customer complained of start switch clicking and dryer turned off. It worked when I arrived. Ordering switch. ; ordrng 1 WPW10117655 (relay-pts)
Near Rochester, NY 14607
Evan
Job Details: 09/06/2019
DISHWASHER WHIRLPOOL WDF760SADM3 Unit is pouring water over door. No error codes are present. Ran unit on Multiple cycles unit was flooding front of door during pro scrub cycle. Suspecting that fill valve triac is shorted causing unit to leak. Ordering control ; ordrng 1 W11108143 (CONTROL )
Near Rochester, NY 14626
Dave L
Job Details: 09/06/2019
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Replaced controls due to erratic cooling. Customer toMonitor
Near Nunda, NY 14517
Steve
Job Details: 09/06/2019
WASHER ROPER WTW4816FW2 "Found lid lock not locking. Replaced lock. Found water valve leaking at hot water. Ordering valve. Pump is loud ordering pump. ; ordrng 1 W10919003 (pump-water) and 1 W11210459 (VALVE), used 1 W11307244 (LATCH) from stock"
Near Rochester, NY 14620
Steve
Job Details: 09/06/2019
DISHWASHER KENMORE 665.13473N412 Tested dishwasher. It passed all tests in diagnostics the water is under 90 degrees. Recommended customer increase water temp. The spray arm on the bottom was a little plugged. Opened holes and spray arm worked better.
Near Brockport, NY 14420
Dave L
Job Details: 09/06/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Ice cubes are getting sticking in the separator. Replaced ice maker. Customer to monitor; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER
Near Brockport, NY 14420
Shaiman
Job Details: 09/06/2019
DISHWASHER KITCHENAID KDTE334GPS0 Front door damaged. Replacing front door. ; ordrng 1 W10909064 (ACCESS COVER ) and 1 W11165143 (FRONT PANEL )
Near Brockport, NY 14420
Shaiman
Job Details: 09/06/2019
DRYER ROPER RGD4516FW0 "Back & front panel, heater box, and cabinet must be replaced due to damage. ; ordrng 1 279980 (HEATER BOX) and 1 280043 (REAR PANEL ) and 1 8533643 (CABINET) and 1 W10248059 (FRONT PANEL)"
Near Brockport, NY 14420
Shaiman
Job Details: 09/06/2019
DISHWASHER MAYTAG MDB8989SHZ0 Tub must be replaced due to damage causing misalignment. ; ordrng 1 W10713320 (TUB ASSEMBLY )
Near Rochester, NY 14619
Shaiman
Job Details: 09/06/2019
RANGE WHIRLPOOL WFE505W0HS1 Replaced main harness and block. Unit testing good.
Near Rochester, NY 14606
Shaiman
Job Details: 09/06/2019
WASHER MAYTAG MVWC565FW1 Replaced motor and control. Unit testing good.
Near Brockport, NY 14420
Shaiman
Job Details: 09/06/2019
WASHER MAYTAG MVWB765FW2 Customer states unit will not turn on. Was able to put unit into diagnostics and retrieve a F6E2 error code. Control and UI should be replaced. ; ordrng 1 W11135391 (CONSOLE)
Near Scottsville, NY 14546
Steve
Job Details: 09/06/2019
DISHWASHER FRIGIDAIRE FPHD2491KF0 Quoted for pump replacement and adding side brackets. The customer er is going to decide to replace or repair. ; rqstng P&A on 1 5304475603 (bracket set) and 1 5304497818 (pump)
Near Clifton Springs, NY 14432
Dave F
Job Details: 09/06/2019
RANGE WHIRLPOOL WFE540H0AW0 Trim on oven door is broken . Ordering part WPW10335331; ordrng 1 WPW10335331 (trim-vent)
Near Webster, NY 14580
Steve
Job Details: 09/06/2019
REFRIGERATOR GE GFE29HMEEES Found FF fan not running. Ordering fan and fan update module. ; ordrng 1 WR60X26866 (FAN) and 1 WR98R882802 (UPDATE MODULE)
Near Rochester, NY 14607
Steve
Job Details: 09/06/2019
REFRIGERATOR MAYTAG MFW2055FRZ00 Found right hand Ff door has broken hinge receiver. Ordering door. The fan is not turning on. Ordering fan and thermistor. ; ordrng 1 LW10858417 (dor-fip) and 1 W10316760 (thermistor) and 1 WPW10464673 (motor-evap)
Near Rochester, NY 14612
Dave L
Job Details: 09/06/2019
DISHWASHER KITCHENAID KUDS35FXSS5 "Unit is shutting down due to a failing OWI quoted for sensor. Customer will contact us if they want to proceeds with the repair; rqstng P&A on 1 WPW10705575 (sensor), dspstn on spec-tagged invntry: 1 W10619006 LATCH"
Near Brockport, NY 14420
Shaiman
Job Details: 09/06/2019
DISHWASHER KITCHENAID KDPE234GPS0 New tub received was damaged. Ordering new tub. Left inner door with the machine. ; ordrng 1 WPW10681506 (TUB)
Near Rochester, NY 14607
Steve
Job Details: 09/06/2019
FREEZER FRIGIDAIRE FGHB2844LF4 241996357 main control. Tested refrigerator. All tests past. Good frost pattern. Customer complains of varying temps. ; ordrng 1 241996357 (board-main power)
Near Fairport, NY 14450
Dave F
Job Details: 09/06/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 F7E1 heater error code . Went into diagnostics tested wash pump . Is working good . Found the heater is not turning on in diagnostics. Tested power going from the control to the heater . Control is sending 120v as it should . Ordering part element W10518394 . ; ordrng 1 W10518394 (heater)
Near Webster, NY 14580
Evan
Job Details: 09/06/2019
WASHER WHIRLPOOL MHW8630HC0 Customer stating that unit is squealing while filling at beginning of cycle. Checked for error codes. No codes were present. Ran diagnostic cycle. Could hear squealing during c01-c03 which is actuation of water valve. Ordering valve. ; ordrng 1 W11316255 (VALVE SINGLE ) and 1 W11316256 (VALVE DOUBLE )
Near North Chili, NY 14514
Shaiman
Job Details: 09/06/2019
WASHER MAYTAG MVWX655DW1 Replaced control and valves. Unit still won’t dispense water. 120v from board going to valves. New water valves are testing within ohm range. Tech line agent suggests replacing the whole water valve assembly. SR: 7725783533; ordrng 1 W11127357 (HOUSING ASSEMBLY )
Near Henrietta, NY 14467
Shaiman
Job Details: 09/06/2019
WASHER AMANA NTW4516FW3 Cabinet is dented in the front. Cabinet must be replaced. Rescheduling to provide more time for the extensive repair. Left part with customer. ; schdld next appmnt for 9/10 TUE !
Near Ontario, NY 14519
Evan
Job Details: 09/06/2019
DRYER MAYTAG MGD8200FW0 Did not have correct color UI on day of visit. Reordering correct color UI ; ordrng 1 W10916689 (UI)
Near Ontario, NY 14519
Evan
Job Details: 09/06/2019
REFRIGERATOR MAYTAG MFI2269FRZ03 Customer stating that top left corner is continually frosting up. Discovered that door gasket is not sealing properly against cabinet. Ordering new freezer gasket ; ordrng 1 WPW10443324 (DOOR GASKET )
Near Rush, NY 14543
Steve
Job Details: 09/06/2019
REFRIGERATOR WHIRLPOOL WRS588FIHB00 Found ice maker tray had gotten caught on fill tube and motor is open now. Ordering ice maker. ; ordrng 1 W10873791 (icemaker)
Near Webster, NY 14580
Evan
Job Details: 09/06/2019
COOKTOP WHIRLPOOL WCG75US0DB00 Customer is stating that burner was sparking during usage of cooktop. Stating that unit would spark every 2-3 mins. Ran all burners on high setting for 20 mins. Could not get burners to spark while flame was on. If there is an issue it is with spark module. Ordering module ; ordrng 1 W10475148 (SPARK MODULE )
Near Farmington, NY 14425
Dave F
Job Details: 09/03/2019
DISHWASHER KITCHENAID KDTE334GPS0 "Found there adjusters had become brittle and are falling apart . Replacing both adjusters. Ordering parts ; rqstng P&A on 2 WPW10195839 (dishrack adjuster)s and 2 WPW10195840 (positioner)s and 2 WPW10250160 (clip)s and 2 WPW10250162 (cover)s and 2 WPW10546503 (adjuster)s and 1 WPW10588164 (housing) and 1 WPW10588165 (housing), dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK"
Near Pittsford, NY 14534
Dave F
Job Details: 09/03/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Ice maker door chute is not shutting like it is supposed to and water is coming out . Ordering separator WPW10353552 . ; ordrng 1 WPW10353552 (separator)
Near Victor, NY 14564
Dave F
Job Details: 09/03/2019
REFRIGERATOR KITCHENAID KSSO48QTB02 Ice maker is making good ice When arrived . Customer said that the ice maker dispenser shoot is freezing up and not allowing ice to come down . Ice chute door is closing as expected. Water dispenser is working . Checked gaskets made sure that they were sealing . Previous company replaced . Motor and door flap to ice dispenser . Also replaced control of user interface. . Found service pointers to possible issue W10549955 which is motor assembly which has been replaced . Also service pointer W10517411 . Has new ice maker cover inside the unit to help with clumping and that is what is happening .Ordering icemaker cover WPW10504754 . Also lower freezer temperature to -2. . Customer paid in full . ; ordrng 1 WPW10504754 (door-ice)
Near Churchville, NY 14428
Dave F
Job Details: 09/03/2019
REFRIGERATOR WHIRLPOOL WRT518SZFB00 Unit is not cooling . Fresh food section temp 49 . Freezer section 41 . Refrigerator needs sealed system work . Ordering evap W10836706 and compressor WPW10507886 . Evap leaked and compressor burnt out .; rqstng P&A on 1 W10836706 (evaporator) and 1 WPW10507886 (compressor)
Near Rochester, NY 14617
Dave L
Job Details: 09/03/2019
MW-HOOD COMBO MAYTAG MMV5219DE1 Fan is only working on two speeds due to control relay failure. Ordering board. Parts covered. ; ordrng 1 WPW10686546 (cntrl-elec)
Near Rochester, NY 14606
Dave L
Job Details: 09/03/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Checked unit for abnormal noises. Customer was hearing refrigerant moving through the evaporator. Dampened metering device with permagum
Near Rochester, NY 14608
Dave L
Job Details: 09/03/2019
REFRIGERATOR MAYTAG MRT311FFFZ00 Replaced control and thermistors due to unit not defrosting. Customer to monitor; dspstn on spec-tagged invntry: 1 WPW10383615 THERMISTER-FREEZER
Near North Chili, NY 14514
Shaiman
Job Details: 09/03/2019
WASHER MAYTAG MVWX655DW1 Customer states unit does not pass sensing; never dispenses water and won’t finish a normal cycle. No error codes stored. Water would not dispense in manual nor auto diagnostics. Control board and water valves should be replaced. ; ordrng 1 W11116592 (CONTROL) and 1 W11168740 (COLD INLET) and 1 W11168743 (HOT INLET)
Near Mount Morris, NY 14510
Dave F
Job Details: 09/03/2019
WASHER MAYTAG MVWB855DC2 User interface not working or lighting up . Ordering UI W11112662 .bring control W11112664; rqstng P&A on 1 W11112662 (console)
Near Farmington, NY 14425
Dave F
Job Details: 09/03/2019
WASHER MAYTAG MVWC415EW2 Replaced motor .actuator and capacitor for not agitating . Calibrated unit and ran in auto diagnostics. Tested good .
Near Rochester, NY 14626
Dave L
Job Details: 09/03/2019
REFRIGERATOR WHIRLPOOL WRF57R18DM00 Quoted 548 for control thermistor and labor. Customer only had 61.00 for s/c unit is not defrosting. Customer will contact if they want to proceed with repair; ordrng 1 W11382530 (CONTROL243.10) and 1 WPW10383615 (thermistor40.15)
Near Victor, NY 14564
Dave F
Job Details: 09/03/2019
WASHER MAYTAG MVWB855DC3 Replaced lid lock . Control and water housing . Was going to replace the User interface. User interface that was ordered came damaged . Calibrated unit . Ran in auto diagnostics. Unit is working as expected . Tested UI button test and passed . If problem persists order W11112662
Near Rochester, NY 14618
Dave F
Job Details: 09/03/2019
RANGE KENMORE 362.7557169 Stove top and oven are not working . Found that the gas was turned off at the unit . Tested stove top . Tested good . Tester broiler and bake both are working . If any other problems occur order ignitor for bake WB13K21
Near Churchville, NY 14428
Dave F
Job Details: 09/03/2019
REFRIGERATOR WHIRLPOOL AFD2535DEW Refrigerator is not coming . Compressor is running . Unit has no refrigerant . Quoted customer for job . Evap 12002041 And sealed system work . Customer will look into buy a new machine . Saved quote.
Near Scottsville, NY 14546
Dave F
Job Details: 09/03/2019
DISPOSERS WHIRLPOOL KCDS075T2 Disposal leaking . Took pictures . Found the leak was coming from the coupler between the disposal and the sink .found the ring that goes around the coupler was off and the rubber was not seated well enough to stop water from leaking . The rubber piece that goes between the sink had an indent from the ring . Reinstalled unit . Tested for leaks . Tested good no leaks.
Near Rochester, NY 14617
Evan
Job Details: 09/03/2019
DRYER WHIRLPOOL MED6630HW0 Customer stating that unit is dripping water from door at end of cycle. Upon inspection discovered that seal has tear in it causing unit not to seal properly. Ordering replacement seal ; ordrng 1 W11310035 (DOOR SEAL)
Near East Rochester, NY 14445
Dave L
Job Details: 09/03/2019
COOKTOP JENN AIR CVGX2423W Downdraft fan motor will not run. Voltage through switch. Motor is NLA refunding customer
Near Webster, NY 14580
Dave L
Job Details: 09/03/2019
REFRIGERATOR FRIGIDAIRE FFHS2611PF9 Unit is leaking air through the freezer door. Referred to manufacturer so customer can get coverage.
Near Webster, NY 14580
Dave L
Job Details: 09/03/2019
REFRIGERATOR MAYTAG MFT2776FEZ00 Replaced evaporator cover and housing due to frosting. Removed ice from evaporator.
Near Rochester, NY 14617
Evan
Job Details: 09/03/2019
DISHWASHER KENMORE 665.13269K114 Customer stated that unit was not cleaning dishes or heating. Checked for error codes. Unit was displaying code 7-1 for no heat. Ran test cycle. Unit filled with water but never moved water through cabinet. Wash motor is failing. Quoted customer to replace wash motor. Customer does not want to proceed at this time. Collecting service call fee ; dspstn on spec-tagged invntry: 1 W10648041 VALVE
Near Irondequoit, NY 14617
Evan
Job Details: 09/03/2019
WASHER MAYTAG MTW5700TQ0 Customer stated that unit would not spin on casual cycle. Upon arrival set timer dial to spin on casual cycle. Unit would not spin. Test spin on normal. Unit would not spin. Inspected lid switch and discovered connection at lid switch. Reseated terminal and ran test cycle. Unit now spinning as it should. Unit tested good
Near Fairport, NY 14450
Evan
Job Details: 09/03/2019
WASHER MAYTAG MVWC565FW0 Customer stated that unit was dripping oil underneath and smelled a burning oil scent. Upon inspection discovered that gear case bearing had failed belt cover motor and pulley were covered in oil. Cleaned and removed all parts. Replaced gear case. Reassembled unit. Ran calibration cycle. Ran diagnostic cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 W11035751 GEARCASE
Near Rochester, NY 14620
Evan
Job Details: 09/03/2019
DISHWASHER MAYTAG MDB8989SHZ0 Replacing dispenser due to unit dripping from dispenser due to bad seal on dispenser. Replaced dispenser and ran diagnostic cycle. Unit tested good
Near Rochester, NY 14624
Shaiman
Job Details: 09/03/2019
WASHER MAYTAG MVWB766FW1 Customer states unit won’t start. F3E2 F0E4 error codes stored. Water will not dispense in manual diagnostics. Replaced valves. Unit testing good. ; dspstn on spec-tagged invntry: 1 W11165546 VALVE
Near Rochester, NY 14624
Shaiman
Job Details: 09/03/2019
DISHWASHER MAYTAG MDB4949SHZ0 Unit would not fill with water. Replaced inlet valve. Unit testing good.
Near Honeoye Falls, NY 14472
Shaiman
Job Details: 09/03/2019
WASHER WHIRLPOOL WFW6620HW0 Replaced control. Tech line agent states the leaking issue is caused by using too much soap. Unit testing good.SR: 7725752381
Near Rochester, NY 14623
Shaiman
Job Details: 09/03/2019
DRYER AMANA NED4655EW1 Customer concerned about the timer not moving during timed dry and no heat. 240v not going to machine. Suggested customer to call an electrician before any repair could be made.
Near Rochester, NY 14626
Shaiman
Job Details: 09/03/2019
WASHER WHIRLPOOL WFW5620HW0 Customer states the unit makes a squeaking noise & displayed “OB”. F0E5 error code stored. Tested spin in manual diagnostics and a small clicking noise was present. Slightly leveled machine to repair the clicking noise. Unit testing good. Suggested customer to be mindful of the laundry load sizes. Unit testing good.
Near Penfield, NY 14526
Evan
Job Details: 09/03/2019
DISHWASHER KITCHENAID KDPE234GPS0 Replacing heater due to knife handle making contact with heater causing handle to melt. Therefore heater was smoking while running. Replaced heater. Ran diagnostic cycle. Unit tested good
Near Webster, NY 14580
Evan
Job Details: 09/03/2019
DISHWASHER KITCHENAID KDFE204ESS4 Replacing wash motor due to unit displaying code 4-3 for wash motor not running. Replaced wash motor and ran diagnostic cycle. Unit tested good
Near Hilton, NY 14468
Dave L
Job Details: 09/03/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Customer wasn’t sure if fast ice was operating. Went over use and care with customer
Near Rochester, NY 14617
Evan
Job Details: 09/03/2019
OVEN KITCHENAID KEBC107KWH03 Customer stated that unit was not heating. Upon inspection discovered that bake relay on control board had a thermal even occur causing relay not to function. Part is no longer made therefore unit is not repairable. Collecting service call fee
Near Rochester, NY 14626
Shaiman
Job Details: 09/03/2019
WASHER MAYTAG MVWC416FW0 Replaced agitator. Repair successful.
Near Hilton, NY 14468
Dave L
Job Details: 08/30/2019
DRYER WHIRLPOOL WED5200VQ1 Unit was not drying well due to a restricted vent. Shortened vent hose by 15 feet and removed unnecessary bends. Timer is not closing on time dry to heat. Customer was uninterested in repairing sense auto dry is functional.
Near Pittsford, NY 14534
Evan
Job Details: 08/30/2019
WASHER MAYTAG MTW6600TQ0 Customer stated that unit was producing LD code for long drain. Upon inspection discovered that pump would only run intermittently during drain cycle. Replaced pump for this issue. Advised customer that unit will need bearing serviced due to machine sounding very loud while in spin / agitate. Customer would like pump replaced but not bearing. Tech is strongly encouraging that bearing is serviced soon. After replacing pump ran diagnostic cycle. Unit completed cycle as it should.