Service History 16

We serviced a

GENERAL ELECTRIC RANGE

Model JGBS66REK7SS

Near Henrietta, New York 14467

Ben H

Job Details: 05/07/2026

Customer complaint is a gas smell whenever the gas to the oven is turned on. Leak tested from the house all the way to the regulator and found no leaks. Called tech line and they advised replacing the valve and pressure regulator assembly; ordrng 1 WB21X38549 (Valve assy)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Churchville, New York 14428

Ben H

Job Details: 05/07/2026

"Customer complaint is there is a gap at the bottom of the agitator that is larger than the rest causing clothes to get stuck. Adjusted agitator and was able to make the spaces fairly even around the agitator, customer is to use and monitor the unit"

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model GNE27JYMFS

Near Macedon, New York 14502

Jeremy

Job Details: 05/07/2026

Unit not cooling. No error codes and no operation in diagnostics. Power cycled and unit started cooling.; ordrng 1 WR55X46945 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model GARF30FDGB00

Near Churchville, New York 14428

Ben H

Job Details: 05/07/2026

Customer complaint is no cool. System was worked on before by a different company and they left a bullet valve on the process tube and the bullet valve is leaking. Unable to remove it and have enough process stub to add a process tube. Compressor will need to be replaced; ordrng 2 W11504444 (Lok rink 5x4.5)s and 2 W11504447 (5x1.8)s and 4 W11504416 (8.5x6)s and 2 W11504431 (7x5)s and 2 W11506635 (Process tube)s and 2 W11504420 (8x6)s and 1 W10233960 (Compressor)

We serviced a

GENERAL ELECTRIC WASHER-DRYER COM

Model GUD27ESSM1WW

Near Rochester, New York 14612

DeVaughn C

Job Details: 05/07/2026

Front panel was not installed properly. Installed front panel properly. Repair successful.

We serviced a

MAYTAG MICROWAVE

Model MMV6190FB

Near West Henrietta, New York 14586

Trevor

Job Details: 05/07/2026

Fuse blown due to faulty door switches. Ordering new parts.; ordrng 1 W11244494 (Door interlock assembly)

We serviced a

GENERAL ELECTRIC WASHER-DRYER COM

Model GUD27ESSMWW

Near Canandaigua, New York 14424

Jeremy

Job Details: 05/07/2026

Washer will not power on a dryer doesn't heat. Found only getting 120 v from receptacle. Advised customer to contact electrician to fix.

We serviced a

GE REFRIGERATOR

Model PFSS2MIYASS

Near Rochester, New York 14625

Andres V

Job Details: 05/07/2026

Replaced the evaporator fan motor. Put unit back together and powered it on. Fan started working properly. Informed Cusotmer unit can take up to 24hrs to get to temp.

We serviced a

MAYTAG OVEN

Model MER8800FZ0

Near Penfield, New York 14526

Andres V

Job Details: 05/07/2026

"Customers power outlet is shorted will need electrician. Customer will need an electrician to fix outlet, once outlet is fixed if they call back saying burners not working order LF switch W10857622 and RF switch W10917724."

We serviced a

MAYTAG WASHER

Model MTW6200RR1

Near Rochester, New York 14612

DeVaughn C

Job Details: 05/07/2026

"Customer provided video of unit making clicking noise during agitation. Started normal cycle with items. Clicking noise present during agitation. Contacted Whirlpool Technical. Agent reviewed videos & recommend replacing slider assembly. Replaced slider, noise still present. Gearcase should be replaced. CASE NO. 23461406; ordrng 1 W11807607 (Gearcase), used 1 W10734521 (SLIDER) from stock"

We serviced a

GENERAL ELECTRIC COOKTOP

Model JP3036DL3BB

Near Bloomfield, New York 14469

Jeremy

Job Details: 05/06/2026

"Unable to separate cook top from chassis due to adhesive. Need second person to safely separate cooktop from chassis.; O-emld tckt , states that autho needed"

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model GTS19KGNDRWW

Near Pittsford, New York 14534

Trevor

Job Details: 05/06/2026

"Checked unit and temps were normal. Customer claims that the unit was shutting off intermittently before, but another tech had come and fixed a loose connection in the back."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FDAM04

Near Victor, New York 14564

Ben H

Job Details: 05/06/2026

Case number 23438635 customer complaint is there's no lights in the unit. Found two LEDs flickering and one not powered on at all. All the LEDs are wired in series so techline advised replacing all of them; ordrng 1 WPW10515058 (Led) and 2 WPW10515057 (Led)s

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ08

Near Penfield, New York 14526

Trevor

Job Details: 05/06/2026

Ice maker has stopped mid cycle of harvesting. Not responding in diagnostics. Found No power at the on and off switch. The wiring to the power switch was broken. Repared broken wire and now the ice maker is cycling and filling normally.

We serviced a

GENERAL ELECTRIC WASHER

Model GFW550SSN5WW

Near Penfield, New York 14526

Trevor

Job Details: 05/06/2026

Installed new control board . Tested and all functions are working normally.

We serviced a

GENERAL ELECTRIC REFRIGERATOR

Model GSS28NYYBHFS

Near Penfield, New York 14526

Andres V

Job Details: 05/06/2026

Raised the fresh food door to align with the freezer door. Had customer inspect.

We serviced a

AMANA REFRIGERATOR

Model ABB1924BRM

Near Canandaigua, New York 14424

Jeremy

Job Details: 05/06/2026

Damper motor excessively loud.; ordrng 1 WPW10594330 (Damper)

We serviced a

GENERAL ELECTRIC DRYER

Model PFD87ESSV0WW

Near Shortsville, New York 14548

Jeremy

Job Details: 05/06/2026

"Replaced control, UI, door switch and tightened door hinge screws. Tested good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ4

Near Marion, New York 14505

Andres V

Job Details: 05/06/2026

Customer stated unit was leaking out of the bottom door corners. Started a normal cycle and watched for the leak i did not see any. Took off front panel and saw water marks running down from the vent. ; ordrng 1 W11649995 (Vent) and 1 W11545290 (Vent cap)

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Sodus Point, New York 14555

Andres V

Job Details: 05/06/2026

Replaced heating element. Tested unit and watched it cycle. Unit is working properly

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Palmyra, New York 14522

Andres V

Job Details: 05/06/2026

Arrived to home and customer stated she called and canceled the call

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Palmyra, New York 14522

Andres V

Job Details: 05/06/2026

Unit had pressure sensor error code. Replaced control board and tested unit. Unit is filling properly and advancing.

We serviced a

MAYTAG WASHER

Model MVW5035MW1

Near Phelps, New York 14532

Jeremy

Job Details: 05/06/2026

"Replaced motor, shifter and capacitor for F7E4 error code. Ran calibration cycle. Tested on normal cycle, tested good."

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Phelps, New York 14532

Jeremy

Job Details: 05/06/2026

After S-code repair found drain pump is causing control board failure. Called techline case # 23442671. Techline recommends drain pump replacement.; ordrng 1 W10919003 (Pump)

We serviced a

GENERAL ELECTRIC WASHER

Model PFQ97HSPV2DS

Near Rochester, New York 14624

DeVaughn C

Job Details: 05/06/2026

"Customer reports leaking from underneath during use. Dry puddle under machine on pedestal. No error codes stored. Filled unit with water then drained. Unable to recreate leak at this time. If issue persist, two techs required to remove unit off pedestal to further inspect. No repair needed at this time."

We serviced a

GENERAL ELECTRIC REFRIGERATOR

Model CGE29DP4TEW2

Near Victor, New York 14564

Ben H

Job Details: 05/06/2026

Unit had an inefficient compressor. Replaced compressor and vacuumed the unit down to 500 microns. Charged unit with 69 g of r600 and the unit is working properly

We serviced a

WHIRLPOOL FREEZER

Model WZC5116LW0

Near Phelps, New York 14532

Jeremy

Job Details: 05/06/2026

Inverter board and compressor terminals burned out causing no operation.; ordrng 1 W11598145 (Inverter) and 1 W11599968 (Compressor) and 2 W11504420 (8x6)s and 2 W11504416 (8.5x6)s and 1 W11506635 (Process Tube) and 2 W11504431 (7x5)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW04

Near Palmyra, New York 14522

Andres V

Job Details: 05/06/2026

Ice maker does cycle and call for water but it is not getting good water flow. I attempted to take off the water filter but when i do water comes out of filter housing which is not supposed to happen. I reccomend replacing housing could be causing issues with water flow getting through; ordrng 1 W11162041 (Filter housing) and 1 WPW10558423 (Ice bucket)

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDT650SYV2FS

Near Rochester, New York 14609

Zach L

Job Details: 05/06/2026

"Unit not mounted correctly to counter, tipping and leaning. Properly installed mounting brackets and adjusted drain hose position."

We serviced a

GENERAL ELECTRIC WASHER-DRYER COM

Model GUD27ESSMWW

Near Geneva, New York 14456

Jeremy

Job Details: 05/06/2026

Drain hose is damaged and leaking. Unit must be uninstalled and relocated before service can be performed. See photos for installation.; ordrng 1 WH41X26574 (Drain pump)

We serviced a

GENERAL ELECTRIC WASHER

Model GFW850SSN5WW

Near Spencerport, New York 14559

DeVaughn C

Job Details: 05/06/2026

"Customer reports clicking noise and no operation. F93 (Main Board Component Failure) and F92 (Inverter Fault) x6 codes stored. Ongoing clicking noise when unit is in standby mode. Attempted to test spin in diagnostics, user interface shut down. Control board, user interface, and inverter board should be replaced. ; ordrng 1 WH22X34940 (User Interface Board) and 1 WH22X29548 (Control Panel) and 1 WH22X38837 (Inverter Board) and 1 WH22X37840 (Control Board)"

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Irondequoit, New York 14617

Zach L

Job Details: 05/06/2026

"Pressure sensor failure. Replaced control and tested, unit working properly."

We serviced a

MAYTAG DRYER

Model MGD7205RW0

Near Brockport, New York 14420

DeVaughn C

Job Details: 05/06/2026

"Customer reports gas smell during use, but no heat. F4E1 (Heater System Fault) & F7E1 (Motor System Fault) error codes stored. 120v going to unit, no power going to heater circuit. Contacted Whirlpool Technical. All fuses and heating components pass testing. Techline agent suggests replacing inlet and outlet thermistors. ; ordrng 1 W11396709 (Inlet Thermistor) and 1 W11452857 (Outlet Thermistor) and 1 W11791567 (Control)"

We serviced a

AMANA RANGE

Model AER6303MFW6

Near Rochester, New York 14609

Trevor

Job Details: 05/06/2026

The burner infinite switch is burned out causing no heat and burner hot light constantly on. Ordering new Infinity switch.; ordrng 1 WP3148953 (Burner switch)

We serviced a

GENERAL ELECTRIC DISHWASHER

Model PDT715SYV6FS

Near Hilton, New York 14468

DeVaughn C

Job Details: 05/06/2026

"Customer reports detergent is not dispensing. F146 (Circulation Pump System Error) x52 stored. Tested circulation in diagnostics. Unit fills and drains, but failed to pump water properly. Circulation pump should be replaced. ; ordrng 1 WD19X32518 (Wash Pump)"

We serviced a

GENERAL ELECTRIC WASHER

Model GUD24GSSM1WW

Near Caledonia, New York 14423

Ben H

Job Details: 05/06/2026

Customer complaint is the unit runs non-stop and throws an error code. Found control board. Unable to read water sensor so ordering new control board; ordrng 1 WH16X27251 (Control)

We serviced a

MAYTAG WASHER

Model MVW4505MW2

Near Rochester, New York 14612

DeVaughn C

Job Details: 05/06/2026

"Customer reports unit would repeat rinse/spin cycle when attempting to wash blanket. Unit is going off balance, preventing spin cycle. Informed customer on proper loading practices. Added more items with blanket, then ran drain and spin.Unit functioning as designed."

We serviced a

GENERAL ELECTRIC WASHER

Model PTW600BSR1WS

Near West Henrietta, New York 14586

Trevor

Job Details: 05/06/2026

Washer was put in customers garage and isn't hooked up anymore. The lid is completely broken off the unit and the latch is also broken off. Customers also concerned that the washer makes a loud noise when washing. I'm unable to verify this complaint because washer can't be run. Customer did not express a desire to have washer repaired and said he is seeking other resolutions. I updated GE tech support with the info and pictures. I was instructed to close the service call.

We serviced a

KITCHENAID DISHWASHER

Model KDTE304RPS0

Near Fairport, New York 14450

Andres V

Job Details: 05/06/2026

Replaced the drain line. Put unit back into cavity and tested it. Unit is working properly no longer leaks.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Fairport, New York 14450

Andres V

Job Details: 05/06/2026

"Replaced the inner door and bottom door seal. Tested unit out, unit no longer leaks."

We serviced a

MAYTAG DRYER

Model MGD5630HW0

Near Scottsville, New York 14546

Trevor

Job Details: 05/06/2026

"Customer complaint that dryer is constantly getting an f3 E3 error code indicating a shorted thermister. During service visit dryer was not heating up. Spoke to tech support and after some diagnostics test, they deemed the unit unrepairable due to the recommended parts that were already changed not resolving the issue.Advise customer to contact whirlpool third party . Reference number 23449205."

We serviced a

KITCHENAID RANGE

Model KFGC506JSS05

Near Geneva, New York 14456

Jeremy

Job Details: 05/06/2026

"Replaced broil burner and orifice, tested good."

We serviced a

KITCHENAID OVEN

Model KFGS530SPS0

Near Rochester, New York 14612

Zach L

Job Details: 05/06/2026

"Replaced side panel and control. Tested, unit working properly."

We serviced a

GENERAL ELECTRIC RANGE

Model GRF600AVSS

Near Rochester, New York 14612

Zach L

Job Details: 05/06/2026

"Bracket bent, creating space for stovetop to shift. Adjusted bracket and reassembled. Stovetop secure."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFF3336SZ00

Near Rochester, New York 14606

Zach L

Job Details: 05/06/2026

"Ice buildup on bail arm, unit unable to detect ice bin is empty. Cleared buildup and tested, working properly."

We serviced a

WHIRLPOOL RANGE

Model WSGS5030SZ0

Near Rochester, New York 14626

Zach L

Job Details: 05/06/2026

"Replaced bulb and DSI board. DSI board failed due to incorrect power supply. Unit was installed connected to 240V outlet adapter. Unit needs to be connected to 120V. Customer supplied extension cord to connect to countertop outlet, advised customer contact electrician to install new 120V outlet."

We serviced a

WHIRLPOOL DRYER

Model WGD4107SW0

Near Rochester, New York 14626

DeVaughn C

Job Details: 05/06/2026

Customer reports poor drying performance. Check vent light illuminated when connected to vent. Tested with vent off and light did not return. Attempted to reattach vent as best as possible. Home venting system requires professional attention. Unit funct as designed at this time.

We serviced a

MAYTAG WASHER

Model MVW4005SW0

Near Rochester, New York 14621

Zach L

Job Details: 05/06/2026

"Found cold water supply turned off. Unit throwing no fill error code when reaching rinse cycle. Turned on cold water supply and tested, unit working properly."

We serviced a

GENERAL ELECTRIC WASHER

Model PTW600BPRDG

Near Irondequoit, New York 14622

DeVaughn C

Job Details: 05/06/2026

Lid must be replaced. Defective part received. Reordering. ; ordrng 1 WH10X35298 (Lid Assembly)

We serviced a

AMANA REFRIGERATOR

Model ART318FFDW11

Near Rochester, New York 14613

Zach L

Job Details: 05/06/2026

"Ice buildup in airways preventing cold air from reaching refrigerator section. Cleared away all ice buildup. Found ice maker plug removed by installers, but no ice maker installed. Resulting hole in liner caused ice buildup. Sealed ice maker plug, unit working properly."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Victor, New York 14564

Jeremy

Job Details: 05/05/2026

Upper LEDs are out. Unit falls within serial # range of S-code but outside of 5 years. Customer is going to contact Kitchen Aid. Proceed with follow up either way.; ordrng 1 W11683244 (LED kit)

We serviced a

WHIRLPOOL RANGE

Model WCE55US0HB01

Near Rochester, New York 14626

Andres V

Job Details: 05/05/2026

Customer stated switch was hard to push down and turn. Replaced the front left switch. Unit is working properly

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Webster, New York 14580

Andres V

Job Details: 05/05/2026

Ran a diag cycle at the end of cycle I opened unit and poured water on the heating element. Element is getting hot showed customer. I Reccomended using jet dry gave customer a sample pack to use.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC236SPS03

Near Churchville, New York 14428

Trevor

Job Details: 05/05/2026

The left side crisper drawer is catching on upper trim when the draw is opening and closing. I trimmed off about 1/8 of an inch on each side of plastic trim to allow clearance for the draw to move freely.

We serviced a

KITCHENAID DISHWASHER

Model KDTF924PPS00

Near Mendon, New York 14506

Jeremy

Job Details: 05/05/2026

"Replaced drain hose, tested good."

We serviced a

MAYTAG REFRIGERATOR

Model MRT311FFFE01

Near East Rochester, New York 14445

Trevor

Job Details: 05/05/2026

Picked up temp logs.; dspstn on spec-tagged invntry: 1 W11506620 COUPLER AL 8X8

We serviced a

GENERAL ELECTRIC WASHER

Model GTW585BSV3WS

Near Fairport, New York 14450

Jeremy

Job Details: 05/05/2026

"Replaced agitator, no abnormal noises noticed at time of repair."

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model GNE27JYMFFS

Near Fairport, New York 14450

Jeremy

Job Details: 05/05/2026

Freezer door not closing properly causing frost buildup.; ordrng 2 WR72X24815 (Rail)s and 2 WR02X13387 (Pinion)s

We serviced a

GENERAL ELECTRIC RANGE

Model GRS600AV2DS

Near Webster, New York 14580

Andres V

Job Details: 05/05/2026

"Screw for the convection was loose letting the fan rattle when in use. Tightened down screw, fan is now held in place. Tested air fry setting unit is working properly."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW1

Near Victor, New York 14564

Jeremy

Job Details: 05/05/2026

"Unit not hooked up. Has F7E7 code. Ordering associated parts, customer to have unit hooked up for return visit.; ordrng 1 W11449840 (Gearcase) and 1 W11026785 (Motor) and 1 W11742939 (Control) and 1 W11481722 (Shifter) and 1 W11643701 (Harness)"

We serviced a

KITCHENAID DISHWASHER

Model KDTF924PPS00

Near Mendon, New York 14506

Jeremy

Job Details: 05/05/2026

"Replaced drain hose, tested good."

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model GDE21EYKHRFS

Near Rochester, New York 14604

Zach L

Job Details: 05/05/2026

"Noise is from condenser fan. Noise only appears when unit is tipped or pushed against. Levelled unit, customer to monitor."

We serviced a

WHIRLPOOL RANGE

Model WFES3030RS2

Near Webster, New York 14580

Andres V

Job Details: 05/05/2026

The front right burner when set to high will get red hot but then go out and the heat again. I tested voltage at the infinite switch when burner goes out power is still supplied to burner. ; rqstng P&A on 1 W11517959 (Burner) and 1 W10911303 (Switch)

We serviced a

GENERAL ELECTRIC REFRIGERATOR

Model PSE25KYHHHFS

Near Webster, New York 14580

Andres V

Job Details: 05/05/2026

Freezer door has dent on side of it.; ordrng 1 WR78X44447 (Freezer door)

We serviced a

WHIRLPOOL DRYER

Model WGD4900XW0

Near Victor, New York 14564

Jeremy

Job Details: 05/05/2026

Thermal fuse open causing no heat. Replaced fuse.; used 1 WP3392519 (FUSE-THERMAL) from stock

We serviced a

MAYTAG WASHER

Model MTW6205RW1B

Near Brockport, New York 14420

DeVaughn C

Job Details: 05/05/2026

"Unit makes excessive noise during sensing, and will not pass sensing cycle. Suspecting failed slider, unable to verify due to seized rotor bolt. Oil leakage from gearcase on rotor. F1E2 (Motor Drive Module Over/Under Voltage) and F5E4 error codes stored after power reset. Lid latch failed to operate during diagnostic testing, unable to test agitate or spin. Gearcase, motor, rotor, slider and lid latch, should be replaced. ; ordrng 1 W11670519 (Latch) and 1 W11807607 (Gearcase (PSP)) and 4 WPW10249633 (Screw)s and 1 W10915700 (Stator) and 8 W11027980 (Screw)s and 1 W10754448 (Clutch) and 1 W10734521 (Slider) and 1 W10915701 (Rotor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ14

Near Webster, New York 14580

Andres V

Job Details: 05/05/2026

Installed new water valve and tested unit still got same result. Called techline they suggested putting a check valve because aire pressure maybe backing up and causing it to leak. Case #23429905; ordrng 1 2314271 (Check valve)

We serviced a

GENERAL ELECTRIC DRYER

Model PTD70EBPT1DG

Near Hamlin, New York 14464

DeVaughn C

Job Details: 05/05/2026

"Unit making fluttering noise during use. Noise is consistent with motor RPM. Customer Contacted GE Technical. Side panels, motor, belt, pulley assembly, and front glides should be replaced. CASE NO. 22694445; ordrng 2 WE20X26817 (Side Panel)s and 1 WE03X33639 (Motor & Blower Assembly) and 1 WE03X38319 (Idler Assembly) and 1 WE03X23875 (Top Bearing) and 1 WE03X33648 (Belt)"

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GPT225SGL2BB

Near Hilton, New York 14468

DeVaughn C

Job Details: 05/05/2026

"Customer reports unit would not turn on since last visit. Unit started with no issues upon arrival. Contacted GE Technical. No damage to power cord, all connections are secure. Unable to recreate issue. No further repair at this time. CASE NO. 22751931"

We serviced a

WHIRLPOOL WASHER

Model WTW7500GW0

Near Hilton, New York 14468

DeVaughn C

Job Details: 05/05/2026

"Replaced lid latch, then ran diagnostic test. Unit passing tests, repair successful."

We serviced a

MAYTAG RANGE

Model MFGS6030RZ0

Near Irondequoit, New York 14609

Zach L

Job Details: 05/05/2026

"Bake ignitor slightly too far away from bake burner, unable to consistently detect flame. Adjusted bake ignitor and tested, unit working properly."

We serviced a

MIDEA REFRIGERATOR

Model MRT18D3BBB

Near Rochester, New York 14617

Zach L

Job Details: 05/05/2026

Unit is installed in garage. Customer is experiencing temperature fluctuations due to changes in ambient temperature.

We serviced a

GENERAL ELECTRIC WASHER-DRYER COM

Model PFQ97HSPV1DS

Near Hilton, New York 14468

DeVaughn C

Job Details: 05/05/2026

"Customer reports banging noise when water is dispensing. Activated hot and cold water valves in diagnostics, recreated noise for customer. No error codes or faults stored in machine. Noise is coming from water pipes recoiling when machine water valves are closing. Suggested customer to have hammer arresters installed to prevent excessive noise. Unit functioning as designed, no further repair at this time."

We serviced a

GENERAL ELECTRIC DRYER

Model HTX26GASW0WW

Near Rochester, New York 14612

Zach L

Job Details: 05/05/2026

Unit is heating properly. Not drying due to blockage in vent. Advised customer have vent cleaned. Noise is caused by debris caught on drum.

We serviced a

MAYTAG WASHER

Model MVW7232HC1

Near Farmington, New York 14425

Jeremy

Job Details: 05/05/2026

Complaint of leak. Found that water backs up in standpipe and overflows onto floor. Advised customer to contact a plumber

We serviced a

GENERAL ELECTRIC WASHER-DRYER COM

Model GUD27ESSMWW

Near Canandaigua, New York 14424

Jeremy

Job Details: 05/05/2026

"Complaint of burning smell during spin, water not pumping out and start button stuck. Freed stuck button, tested spin and drain with smarthq, tested good. Belt frayed, replaced belt; used 1 WH01X27538 (BELT DRIVE) from stock"

We serviced a

WHIRLPOOL DRYER

Model WGD5550XW1

Near Rochester, New York 14626

DeVaughn C

Job Details: 05/05/2026

Installed belt then tested. Unit testing good. ; dspstn on spec-tagged invntry: 1 661570V BELT

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Rochester, New York 14612

Zach L

Job Details: 05/05/2026

"Freezer door not sealing fully. Humid air causing excess moisture buildup on evaporator. Unit is defrosting properly, but unable to keep up with buildup. Adjusted door and gasket, sealing properly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM01

Near Penfield, New York 14526

Trevor

Job Details: 05/05/2026

The ice maker is receiving 120 volts but the timer motor is not responding. New ice maker is needed.; ordrng 1 4317943 (Ice maker)

We serviced a

MIDEA RANGE

Model MGR30S2ABB

Near Webster, New York 14580

Andres V

Job Details: 05/05/2026

Glass fell off the bottom track. I reinstalled the glass back on track. Checked for any movement on glass did not find any. Unit is working properly.

We serviced a

WHIRLPOOL WASHER

Model WTW7500GW0

Near Rochester, New York 14616

Zach L

Job Details: 05/05/2026

"Unit unable to consistently shift between agitate and spin. Found leak through gearcase underneath unit, leak causing excess wear in gearcase and on shifter. Needs new gearcase and clutch assembly. Customer declined repair."

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Canandaigua, New York 14424

Jeremy

Job Details: 05/05/2026

Unit continuously running drain pump with no water in tub. Verified fill valve is not leaking and pressure tube is clear of obstructions. Replaced control board in accordance with service pointer W11766193. S-code S153EB.; used 1 W11608056 (CNTRL- ELEC) from stock

We serviced a

GENERAL ELECTRIC WASHER

Model GFW550SSN5WW

Near Penfield, New York 14526

Trevor

Job Details: 05/05/2026

The washer was working normally during service call but staff says they have been having intermittent no draining issues and previous service call for the same problem. In error log getting a drain algorithm error. Ordering new control board. Shows 1 in office.; ordrng 1 WH22X38697 (Control board)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC236SPS02

Near Fairport, New York 14450

Trevor

Job Details: 05/05/2026

Customer concerned that the water was dispensing too slowly. Checked water flow rate and it was within normal range. A 20 oz container fill up under 30 seconds. Advised customer that although the water stream is narrow there was ample pressure to maintain flow rate. I also advised customer that the bubbles in the water are due to the water getting aerated which is evidence that there is good pressure.

We serviced a

KITCHENAID DISHWASHER

Model KUDT03FTSS3

Near Pittsford, New York 14534

Trevor

Job Details: 05/05/2026

Wash pump motor is worn and noisy. New motor needed.; ordrng 1 WH22X38697 (Wash pump)

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model GTS22KGNRWW

Near Rush, New York 14543

Trevor

Job Details: 05/05/2026

Unit is garage ready and in the garage. Leaking water on he floor wasn't obvious during visit. I suspect that the condensate drip pan is sometimes overflowing because the unit isn't level and leaning towards the front.

We serviced a

WHIRLPOOL DRYER

Model WGD5100HW1

Near Penfield, New York 14526

Andres V

Job Details: 05/05/2026

Found blower was rounded out causing it to not push air out and noise while its in a cycle. ; ordrng 1 W11549461 (Motor) and 1 W10888146 (Blower housing) and 4 WP489463 (Screw)s and 1 WP697772 (Blower wheel) and 1 W11596046 (Seal) and 1 W11481730 (Motor bracket)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF507HPS01

Near Pittsford, New York 14534

Trevor

Job Details: 05/05/2026

Replaced 2 upper faulty led in fridge section.; used 2 W10843828 (Led light individual) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2FHGXKQ00

Near Webster, New York 14580

Andres V

Job Details: 05/04/2026

"Ice cube jammed in the paddles causing it to not cycle. Cleared ice and cycled ice maker, unit is working properly"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF606ESS01

Near Webster, New York 14580

Andres V

Job Details: 05/04/2026

"Customer stated unit is shutting off randomly, she said that when she shut off the ice maker unit worked out properly. Recommended replacing ice maker and fan. ; ordrng 1 W11658802 (Ice maker) and 1 W10846539 (Ice box fan)"

We serviced a

WHIRLPOOL WASHER

Model MVW4505MW2

Near Walworth, New York 14568

Andres V

Job Details: 05/04/2026

"Found error code bad tachometer. I checked power at actuator found it not moving when voltage supplied. We took off the Ui found the ACU corroded along with some connectors. We replaced the actuator, lower harness and ACU. Ran a diag cycle unit is working properly ; used 1 Wpw10006355 (Actuator), and 1 W11643701 (Harness) from stock"

We serviced a

GENERAL ELECTRIC RANGE

Model CGS700P4M6W2

Near Rochester, New York 14609

Andres V

Job Details: 05/04/2026

Tested the blower fan heard it making a clicking sound. I inspected inside the fan did not see obstructions causing noise. ; ordrng 1 WB26X35086 (Blower fan)

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Rochester, New York 14624

DeVaughn C

Job Details: 05/04/2026

Drain pump running continuously when connected to power. Replaced control board then calibrated. Repair successful.

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Rochester, New York 14605

Zach L

Job Details: 05/04/2026

"Unit still intermittently not detecting lid closed and incorrectly sensing basket speed despite both lid switch and tachometer being replaced. Replaced control board and tested, unit worked properly during testing."

We serviced a

MAYTAG DISHWASHER

Model MDB4709PAW2

Near Penfield, New York 14526

Trevor

Job Details: 05/04/2026

Touchpad isn't responding consistently to user inputs. New touchpad needed.; ordrng 1 W10811160 (Control panel)

We serviced a

MAYTAG DRYER

Model MGD5500FW1

Near Honeoye Falls, New York 14472

Ben H

Job Details: 05/04/2026

Assisted tech 58

We serviced a

GENERAL ELECTRIC RANGE

Model PGB935YP4FS

Near Irondequoit, New York 14609

Zach L

Job Details: 05/04/2026

"Replaced all broken and damaged parts. Tested all lines and connections with gas leak detector, unit is working properly with no leaks."

We serviced a

AMANA REFRIGERATOR

Model BG21V1C

Near Rochester, New York 14607

Trevor

Job Details: 05/04/2026

Refrigerator isn't cooling efficiently due to a worn compressor. No evidence of freon leakage. Replacement compressor needed. Customer hasn't made a definite decision on repair as yet. Compressor -$407.14. +$15 shipping Labor -$388.95

We serviced a

MAYTAG DRYER

Model MGD5500FW1

Near Honeoye Falls, New York 14472

Jeremy

Job Details: 05/04/2026

"Replaced gas valve, rollers, idler and belt. Tested good."

We serviced a

GENERAL ELECTRIC RANGE

Model JKD3000SN4SS

Near Pittsford, New York 14534

Ben H

Job Details: 05/04/2026

Went to change the fan and the control board but found the oven was installed too low to the floor for the wall oven cart to get under. Will need to return the two people to uninstall the unit; schdld next appmnt for 5/6 WED !