We serviced a
MAYTAG DRYER
Model MEDB835DW1
Near East Syracuse, NY 13057
Chuck G
Job Details: 12/27/2023
Customer stated that unit is not heating. After inspecting unit i found that the thermostat and element tested bad. Replaced element and thermostat. Unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Bloomfield, NY 14469
Andres V
Job Details: 12/27/2023
"Used clear door while running a cycle. Found spray arms are not rotating. Unit needs both spray arms replaced. ; ordrng 1 WPW10498900 (Upper spray arm) and 1 W10837249 (Lower spray arm), dspstn on spec-tagged invntry: 1 W11087376 PUMP&MOTOR"
We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ2
Near Fairport, NY 14450
Andres V
Job Details: 12/27/2023
"Unit has a basket speed fault error. When I ran a high spin speed I could heard bearing and reccomended replacing gearcase. Gave them a quote but they want to get a new unit. ; O-emld tckt , states that autho needed"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Penfield, NY 14526
Andres V
Job Details: 12/27/2023
"Replaced the sump and pump. Tested unit and watched for leaks, unit no longer makes noise."
We serviced a
WHIRLPOOL WASHER
Model CHW9150GW
Near Rochester, NY 14611
Dave L
Job Details: 12/27/2023
Removed stuck coins from slide ran full cycle with coins to test.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Irondequoit, NY 14617
Dave L
Job Details: 12/27/2023
Replaced leaking evaporator. Tests ok; dspstn on spec-tagged invntry: 1 WPW10143759 DRIER-UV DYE
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Rochester, NY 14626
Dave L
Job Details: 12/27/2023
Wash motor is loud ordering sump; used 1 Sh15 (Sh) from stock
We serviced a
MAYTAG DISHWASHER
Model MD89959SKZ0
Near Hilton, NY 14468
Dave L
Job Details: 12/27/2023
Wash motor is not strong enough to move spray arms. Removed motor from sump to clean. SameResult. Customer declined to repair.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Fairport, NY 14450
James
Job Details: 12/27/2023
Replaced parts and tested. Dispenser door intermittently opens and auger motor runs with door closed and paddle not pressed. Need parts. ; ordrng 1 W10815345 (Paddle) and 1 W11189145 (Motor)
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Macedon, NY 14502
James
Job Details: 12/27/2023
Unit making loud noise. Unit stuck in drain cycle. Cleared pressure hose and calibrated. Tested in diagnostics. Unit functions properly.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Fairport, NY 14450
James
Job Details: 12/27/2023
"Unit was damaged out of box. Not installed. Box not damaged. Called techline. Sr7738105354. They recommend customer calling lowes and seeing if they will exchange product. Cabinet, top, lid and bezel need replacement."
We serviced a
GE DISHWASHER
Model GSD900L-01
Near Macedon, NY 14502
James
Job Details: 12/27/2023
"Unit leaking and not draining. Found tub seals worn and pump deal leaking. Pump and drain solenoid rusting. Quoted repair. 450.00 for sump, solenoid and seals."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP730HAMZ0
Near Ontario, NY 14519
James
Job Details: 12/27/2023
Unit leaking and not working. Water valve not opening. Water at valve. Water line is leaking from house. Tested pump manually and water is leaking out of sump. Drain hose goes directly down without drain loop. Need parts. ; ordrng 1 W11613480 (Sump) and 1 WPW10327249 (Valve) and 1 8269144A (Hose)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Webster, NY 14580
James
Job Details: 12/27/2023
Replaced fan motor and tested with both blades. Unit still droning with door closed. Called techline. Sr7738031456. They submitted product for review.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ17
Near Webster, NY 14580
James
Job Details: 12/27/2023
Ui and ff lights not working. Freezer is working. 32v to user interface. Spec is 14v. Called techline sr7738100306 they recommend replacing ui and main control. ; ordrng 1 W11548534 (Control) and 1 W11642015 (Ui)
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS01
Near Rochester, NY 14605
Andres V
Job Details: 12/26/2023
Installed new burner switch on unit and tested it. Both parts of burner turn on now. Customer did state that the right front burner started having same issue. Ordering new switch. ; ordrng 1 WPW10312185 (Switch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Webster, NY 14580
Andres V
Job Details: 12/26/2023
Ice maker got stuck when cycling. I unplugged ice maker and then plugged it back in and reset it. Ice maker cycled and called for water. I reccomended replacing the ice maker to prevent future issues but customer wants to see if it'll work with what I just did.
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Clay, NY 13090
Anthony V
Job Details: 12/26/2023
Customer stated that there is squealing during washing tightened up pulley ran washer no squiling now waited 20 minutes for them to bring washer too the rent center store
We serviced a
WHIRLPOOL DISHWASHER
Model WDF770SAFZ1
Near Webster, NY 14580
Andres V
Job Details: 12/26/2023
Spray arm is cracked and spraying water creating a wave that goes over the lip of the unit. Unit needs new spray arm. SEND SPRAY ARM TO CUSTOMER DIRECTLY THEY WILL INSTALL. ; ordrng 1 W10837249 (Spray arm)
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW2
Near Syracuse, NY 13206
Anthony V
Job Details: 12/26/2023
Customer states that clothes come out damp after some washes releveled machine and took shipping bolts out during spin it would dance on floor
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Cazenovia, NY 13035
Chuck G
Job Details: 12/26/2023
"Customer stated that unit is sometimes not responding to commands. I was able to verify the issue, UI tested bad. Replaced UI. Tested unit. Unit tested good"
We serviced a
MAYTAG WASHER
Model MHW6630HW3
Near Syracuse, NY 13219
Anthony V
Job Details: 12/26/2023
Customer states that dispenser is leaking out of the side dispenser is broke ordering a new dispenser ; ordrng 1 W11486349 (Dispenser)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Clinton, NY 13323
Chuck G
Job Details: 12/26/2023
Customer stated that they are hearing a subtle rattling noise. I confirmed the sound that the customer is hearing and it would be considered normal operation as the noise is not coming from any moving parts including the motor and blower wheel. After inspecting unit i tightened all screws on blower housing and back panel. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB09
Near Clinton, NY 13323
Chuck G
Job Details: 12/26/2023
Customer canceled service when i explained that the unit is no longer in warranty. I suggested to them to call whirlpool.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Webster, NY 14580
Andres V
Job Details: 12/26/2023
Back feet were lowered when installed and could not get dishwasher out. Customer is to get someone to uninstall it then we'll be back on the 5th; ordrng 2 W11561254 (Feet)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near New Hartford, NY 13413
Chuck G
Job Details: 12/26/2023
"Customer stated that unit powered off two days ago and then powered back on. After inspecting the unit all connections tested good but the outlet tested bad as the power cord was loose in the outlet, i switched the cord from the top to the bottom of outlet in which that gave the cord good connection."
We serviced a
GE DRYER
Model GTD42EASJ2WW
Near New Hartford, NY 13413
Chuck G
Job Details: 12/26/2023
"Customer stated that unit stopped heating. After inspecting unit i found that the purple wire going to heater has broken at the connector, i repaired purple wire and replaced connector. Unit tested good"
We serviced a
WHIRLPOOL FREEZER
Model MFI2269VEW1
Near Hilton, NY 14468
Dave L
Job Details: 12/26/2023
Cleaned defrost drain and removed ice from evaporator/freezer bottom.
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Utica, NY 13502
Chuck G
Job Details: 12/26/2023
Customer stated that unit will not spin. No codes. After inspecting the unit i found that the hud tested bad and the gearcase is leaking oil. I quoted customer to replace the gearcase and hub but they declined the repair.
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHZ0
Near East Rochester, NY 14445
Andres V
Job Details: 12/26/2023
Started a normal cycle and watched unit for 30 minutes and did not see any leaks. I also used clear door to check spray arms but did not see anything. Customer is to monitor issue.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Canandaigua, NY 14424
James
Job Details: 12/26/2023
Replaced compressor and drier. Unit pulled down to 500 microns. Customer is to monitor. ; dspstn on spec-tagged invntry: 1 W11578570 COUPLER
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW03
Near Utica, NY 13502
Chuck G
Job Details: 12/26/2023
"Customer stated that unit is freezing her salad in the crisper. After inspecting unit i found that the air tower, evap, fan and compressor tested good. Crisper temp was is 46, fresh food temp 38 and the freezer temp is 1 degree. I found that the shelf above crisper had items pushed to the back wall of the unit causing air to get trapped in the crisper, i explained to the customer not to push items to the back wall as it restricts airflow. Unit tested good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAB06
Near Hilton, NY 14468
Dave L
Job Details: 12/26/2023
Freezer led out. ReplacedFreezer led. Tests ok. ; used 1 Sh15 (Sh) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Hilton, NY 14468
Dave L
Job Details: 12/26/2023
Leveling wheel bracket was broken causing the unit to teeter and preventing door closure. Repaired wheel assembly . Tests ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near Spencerport, NY 14559
Dave L
Job Details: 12/26/2023
Leak checked unit with 3 way valve in home position. 1 pasig drop in 20 min. Repeated test with evap a closed. Same Result. Documented with techline. SR7738093911 the recommended replacing condenser. Did not locate a leak at the condenser. Customer to monitor used compressor. If problem persists return with condenser and Orion board
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Rochester, NY 14608
Dave L
Job Details: 12/26/2023
Found center burner Ignitor disconnected under cooktop. Reconnected and tested burner. Tests ok.
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Rochester, NY 14615
Dave L
Job Details: 12/26/2023
Unit was getting off balance due to uneven install. Leveled unit to reduce movement during spin. Tests ok
We serviced a
KITCHENAID OVEN
Model KEBS109BSS01
Near Pittsford, NY 14534
Andres V
Job Details: 12/26/2023
"Replaced the thermal fuse and thermostat, i tested unit, unit is now heating and working properly."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Canandaigua, NY 14424
James
Job Details: 12/26/2023
Freezer not defrosting. 120v to heater at connector. Thermal fuse blown on neutral wire. Need fan harness. Warranty labor from misdiagnosis. Parts only. ; ordrng 1 W11249952 (Harness) and 1 Sh15
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Canandaigua, NY 14424
James
Job Details: 12/26/2023
Unit not defrosting. Found neutral wire disconnected to heater. Connected and taped harness. Defrosted evap. Customer is to monitor.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Rochester, NY 14624
Andres V
Job Details: 12/26/2023
"Found loose power connector at the control board. I reinstalled connection, unit turned on and is working properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Irondequoit, NY 14617
Dave L
Job Details: 12/26/2023
Replaced side rail. Crisper functions properly.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104DSS0
Near Rochester, NY 14612
Dave L
Job Details: 12/26/2023
"Drain pump winding is shorted causing a smell and no drain. Ordering pump; ordrng 1 WPW10348269 (Pump), used 1 Sh15 (Sh) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Whitesboro, NY 13492
Chuck G
Job Details: 12/26/2023
"Customer stated that unit is not spinning. Error code F7E5-shifter fault. After inspecting unit i found that the actuator is not shifting the unit into spin, replaced the actuator. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good ; used 1 WPW10006355 (Actuator) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near East Rochester, NY 14445
Andres V
Job Details: 12/26/2023
"Found unit not agitating because the teeth on agitator are worn out, also basket seems to be sitting lower then usual. Reccomend replacing agitator and suspension rods. ; ordrng 1 W10780045 (Suspension rods) and 1 WP3951744 (Agitator), dspstn on spec-tagged invntry: 1 W10919003 PUMP- WATER"
We serviced a
WHIRLPOOL DRYER
Model WGD8127LC3
Near Macedon, NY 14502
James
Job Details: 12/26/2023
Replaced dryer and tested. Unit functions properly. Customer is to monitor.
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Walworth, NY 14568
James
Job Details: 12/26/2023
"Cam contactacted pulley shield and shredded belt. Replaced cam and belt. Calibrated successfully. One year warranty on repair. ; used 1 Wpw10006384 (Belt), 1 W10721967 (Cam), and 1 Sh15 from stock"
We serviced a
KITCHENAID MICROWAVE
Model KEMS308SSS00
Near Fairport, NY 14450
James
Job Details: 12/26/2023
Unit wouldn't heat. Tested unit and it heated for 1minute then wouldn't anymore. Called techline they recommend testing voltage to inverter and replacing inverter and mag at same time. ; ordrng 1 W11346197 (Mag) and 1 W10217711 (Inverter) and 1 Sh15
We serviced a
KITCHENAID MICROWAVE
Model KMBP107ESS20
Near Pittsford, NY 14534
James
Job Details: 12/26/2023
Unit takes long to preheat and temperature seems off when using convection. Tested unit. 325 was 322. Preheat took 12 minutes. Called techline they said unit is cycling properly if it reaches temperature then unit functions properly. Sr7738089978
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Rochester, NY 14610
Andres V
Job Details: 12/26/2023
Found pump not recirculating water. Checked power going out to pump i did find it had voltage. Replaced the pump and sump then tested it. Unit is working properly now. ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Hilton, NY 14468
Dave L
Job Details: 12/26/2023
Ice is frosting and getting stuck in chute Gasket on door chute interfering with dispensing. Reinstalled gasket in proper orientation. ; dspstn on spec-tagged invntry: 1 W11548540 ICEMAKER
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ4
Near Whitesboro, NY 13492
Chuck G
Job Details: 12/26/2023
"Customer stated that the unit keeps beeping and that the UI is not responding to commands. After inspecting unit i found that the control tested bad. Replaced control and then tested unit , all functions are working but the led panel is not displaying, Reordering control W11620680, display W11122852, display harness W11176109; ordrng 1 W11620680 (Control) and 1 W11122852 (Display) and 1 W11176109 (Display harness)"
We serviced a
MAYTAG DRYER
Model MED4200BW0
Near Camillus, NY 13031
Anthony V
Job Details: 12/26/2023
Customer states that dryer will not run correctly tested power on both legs am not getting proper power only 137 come from house connection not proper voltage customer is gonna call an electrician
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Marcellus, NY 13108
Anthony V
Job Details: 12/26/2023
Customer states that f7e1 code came up up upon diagnose that gears our sheared on gear case and ordering gear case and basket it did get cold in the basement and froze all of the pipes in the basement W11164183 gear case W11093899 basket ; ordrng 1 W11164183 (Gear case) and 1 W11093899 (Basket)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Camillus, NY 13031
Anthony V
Job Details: 12/26/2023
Customer states that machine is grinding during use installed new capiciater ran washer with no noise during spin cycle
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Syracuse, NY 13215
Anthony V
Job Details: 12/26/2023
Customer states that dry time is long and still comes out wet used vent meter on dryer found a clogged vent through the wall and also when dryer was running noticed a vibration in the back tightened back panel up
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Marietta, NY 13110
Chuck G
Job Details: 12/20/2023
Customer stated that unit is not filling and when its shows 1 minute to completion but it never completes cycle. Error code F8E1-long fill. After inspecting the unit i discovered that the valve and control tested bad. Replaced Square Trade provided control and valve. Calibrated unit and ran a diagnostic cycle in which the unit operated as intended. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Phelps, NY 14532
James
Job Details: 12/20/2023
"Replaced compressor and pulled down to 500 microns. Unit began cooling when plugged in. Customer is to monitor; dspstn on spec-tagged invntry: 1 W11504415 COUPLER BR 8.5X8 1 W11504447 COUPLER BR 5X1.8 , 1 W11506619 COUPLER BR 8 , 3 W11504416 COUPLER BR 8.5X6 , 1 W11504420 COUPLER BR 8X6 , and 2 W11506635 VALVE 1/4"
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JB3
Near Hilton, NY 14468
Dave L
Job Details: 12/20/2023
Found oven door hinge out of place causing the door to remain open slightly. Bake element was crooked causing a screeching noise when hot. Properly installed door and adjusted hinge recover. Secured and straightened bake element. Tests ok.
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Sodus, NY 14551
Anthony V
Job Details: 12/20/2023
Customer states that water pressure is slow ordering W11626077 electric control won't go into any cycle ; ordrng 1 W11626077 (Electric control)
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Rochester, NY 14617
Andres V
Job Details: 12/20/2023
Boot is torn at the bottom causing it not to seal all the way around and leaking ; ordrng 1 W11314648 (Bellow)
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HW
Near Sodus, NY 14551
Anthony V
Job Details: 12/20/2023
Customer states that E1F6 code came up while cooking tested the thermistor which reads normal operation ordered a electric control part is out of stock they sent a panel control no electric control in box scheduling a return visit ; ordrng 1 W11428349 (Electric control)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS1
Near Webster, NY 14580
Andres V
Job Details: 12/20/2023
Control board shorted out and caused small fire that burned the harness. Unit needs new control and harness; ordrng 1 W10763096 (Harness) and 1 W10854228 (Control Board)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS09
Near Macedon, NY 14502
Andres V
Job Details: 12/20/2023
I heard loud vibration noise coming from the evaporator fan grille. When you moved it around it stopped making noise. I reccomend replacing cover. ; ordrng 1 WPW10175909 (Evaporator grille cover)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Syracuse, NY 13214
Chuck G
Job Details: 12/20/2023
"Replaced Duel valve , inlet valve , UI and control. I cycled unit. IM passed all diagnostic tests and water is now dispensing. Unit tested good"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS22
Near Manlius, NY 13104
Chuck G
Job Details: 12/20/2023
"Customer stated that the microwave inner door seal is falling out. After inspecting unit i discovered that 4 inches of the inner door seal became uninstalled, i reinstalled inner door seal. Unit tested good"
We serviced a
JENN AIR RANGE
Model JES1750ML0
Near Manlius, NY 13104
Chuck G
Job Details: 12/20/2023
"Customer stated that unit is displaying a F2E1-stuck button error code. Verified the code and issue, Console tested bad. Replaced console. Unit tested good"
We serviced a
WHIRLPOOL DRYER
Model WED8127LC1
Near Newark, NY 14513
Anthony V
Job Details: 12/20/2023
Customer states that dryer is shutting off mid cycle and not heating also has F2E1 code W11401366 UI panel; ordrng 1 W11401366 (User Interface)
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Clifton Springs, NY 14432
James
Job Details: 12/20/2023
"Unit will agitate clockwise several times then say done. Replaced capacitor and actuator. Tested successfully. Left part. Customer is to monitor. If problems persists order control. ; used 1 Wpw10006355 (Actuator), and 1 W11395618 (Capacitor) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Auburn, NY 13021
Anthony V
Job Details: 12/20/2023
Customer. States that he is getting water out of door but no ice prior tech order a water valve and freezer gasket freezer gasket is good I did advise the customer that he has product in the way of door shutting correctly nothing wrong with it reset ice maker heard ice maker fill will return parts not used
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Auburn, NY 13021
Anthony V
Job Details: 12/20/2023
Customer stated that service is no longer needed that they brought another refrigerator out and swapped it out due too lead time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Auburn, NY 13021
Anthony V
Job Details: 12/20/2023
Installed new evaporator motor entire botty freezer was froze over 35 minutes to steam out
We serviced a
WHIRLPOOL DISHWASHER
Model KDFM404KPS0
Near Manlius, NY 13104
Chuck G
Job Details: 12/20/2023
"Customer stated that rust is developing around the UI on the SS panel. No codes. I verified the issue, replaced SS panel. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good"
We serviced a
WHIRLPOOL DRYER
Model WFW5605MW0
Near Rochester, NY 14612
Dave L
Job Details: 12/20/2023
Pump impeller is separated from shaft. Ordering pump. ; ordrng 1 W11458345 (Pump)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Syracuse, NY 13205
Chuck G
Job Details: 12/20/2023
"Customer stated that unit was stuck in a cycle. No codes. After inspecting unit i found that the pressure hose had debris, i removed debris from pressure port, i then reset unit and calibrated. Ran a diagnostic cycle in which the unit operated as intended. I explained to the customer about cycle selection, how much HE detergent to use and how to load the unit. Unit tested good"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Marietta, NY 13110
Chuck G
Job Details: 12/20/2023
Customer stated that unit is not filling and when its shows 1 minute to completion but it never completes cycle. Error code F8E1-long fill. After inspecting the unit i discovered that the valve and control tested bad. Replaced Square Trade provided control and valve. Calibrated unit and ran a diagnostic cycle in which the unit operated as intended. Unit tested good
We serviced a
WHIRLPOOL DRYER
Model MED4500MW0
Near Rochester, NY 14612
Dave L
Job Details: 12/20/2023
Replaced timer and knob.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYW04
Near Rochester, NY 14612
Dave L
Job Details: 12/20/2023
Replaced defrost thermistor and removed frost from evaporator. ; used 1 WPW10383615 (THERMISTER-FREEZER) from stock
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Rochester, NY 14617
Dave L
Job Details: 12/20/2023
"Cold water inlet valve is clogged causing low water error. Verified pump is clear of debris. Ordering valve ; rqstng P&A on 1 W11210463 (Valve), dspstn on spec-tagged invntry: 1 W10919003 PUMP- WATER"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Rochester, NY 14617
Dave L
Job Details: 12/20/2023
"Found open water side of dual valve. Right hand fresh food gasket torn. Ordering valve and gasket. ; ordrng 1 W11043013 (Valve), used 1 Sh15 (Sh) from stock, ordrd 1 W10830274 (Gasket)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Rochester, NY 14620
Dave L
Job Details: 12/20/2023
"Replaced drier and placed data loggers. ; dspstn on spec-tagged invntry: 1 FF-3 TEMPRECORDER 1 FRZ-3 TEMPRECORDER , 1 W11109499 DRIER- TUBE , 1 W11504445 COUPLER BR 5X4 , and 1 W11504447 COUPLER BR 5X1.8"
We serviced a
MAYTAG WASHER
Model MVW6500MW1
Near Hamlin, NY 14464
Dave L
Job Details: 12/20/2023
Found drain hose banging against wall. Unit tested ok otherwise
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Canandaigua, NY 14424
James
Job Details: 12/20/2023
Replaced tub parts and door panel. Unit still leaking on initial start of wash motor. Called techline. Couldn't get through. Need to call back for non repairable ; schdld next appmnt for 12/20 WED !
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Farmington, NY 14425
James
Job Details: 12/20/2023
Called techline they said there is a foam gasket on outer door panel that may be damaged. Sr7738063254 ordering panel and vent assembly. ; ordrng 1 W11625194 (Panel) and 1 W11545290 (Bezel) and 1 W11649995 (Vent)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBFS22EWMS7
Near Fairport, NY 14450
James
Job Details: 12/20/2023
Bail arm wont stay inside icemaker. Replaced icemaker and inspected unit. Temps at 36 and 1degrees. One year warranty on repair.; used 1 Sh15 from stock
We serviced a
GE RANGE
Model JB655DKBWW
Near Fairport, NY 14450
Andres V
Job Details: 12/20/2023
Doulbe burner is not fully functioning only the outter burner gets hot not the inside. I found power going to burner but would not light. Ordering new burner; ordrng 1 WB30T10130 (Burner)
We serviced a
WHIRLPOOL DRYER
Model MED6630HC2
Near Fairport, NY 14450
Andres V
Job Details: 12/20/2023
I found the blower wheel to be rounded and continue spinning when drum stops spinning causing noise. Unit needs new blower and housing. ; ordrng 1 WP697772 (Blower wheel) and 1 WPW10211911 (Blower housing) and 1 W11364931 (Motor drive)
We serviced a
AMANA OVEN
Model AGR5330BAS3
Near Rochester, NY 14609
Andres V
Job Details: 12/20/2023
"Ignitor had voltage going to t but was not lighting, I replaced it and tested it. Unit is now heating. ; used 1 12400035 (IGNITOR) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Rochester, NY 14605
Andres V
Job Details: 12/20/2023
Took off top panel and pushed out side panel that was dented in. Showed customer he was satisfied. Put unit back together. ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Rochester, NY 14612
Dave L
Job Details: 12/19/2023
Replaced shorted freezer module. Tests ok; used 1 W11601310 (MODULE) from stock
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Webster, NY 14580
James
Job Details: 12/19/2023
"Unit not agitating. Whole basket moves in agitation. Replaced cam and actuator then tested. Unit functions properly. ; used 1 W10721967 (Cam), and 1 Wpw10006355 (Actuator) from stock"
We serviced a
FRIGIDAIRE MICROWAVE
Model FPBM3077RFB
Near Webster, NY 14580
Andres V
Job Details: 12/19/2023
Found one of the micro switches to be stuck in a open position when door is closed instead of switch being closed. I fixed switch and tested unit. Microwave is working properly. ; dspstn on spec-tagged invntry: 1 TJ90ES16802 SWITCH
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Irondequoit, NY 14622
James
Job Details: 12/19/2023
Unit heating intermittently. Found power cord arcing inside plug. Power cord is starting to melt. Need electrician to replace cord and receptacle.
We serviced a
KITCHENAID DISHWASHER
Model KDTM704LPA1
Near Pittsford, NY 14534
Andres V
Job Details: 12/19/2023
I started unit and watched for leaks but did not see any. Drip tray did not have any water in it as well customer is to monitor.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Rochester, NY 14623
Andres V
Job Details: 12/19/2023
I reassembled oven door back together and reinstalled it. Door now working properly
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD618ESS01
Near Fairport, NY 14450
Andres V
Job Details: 12/19/2023
"Unit was making a high pitch noise when dispensing water. I replaced the water filter cause I heard noise coming from that area, I flushed multiple Gallo's of water and no longer heard noise. If customer calls back order W11243758"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC0
Near Irondequoit, NY 14622
James
Job Details: 12/19/2023
Strike broken. Replaced strike and tested latch. ; used 1 W11457841 (Strike) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Fairport, NY 14450
Andres V
Job Details: 12/19/2023
When I arrived to home customer pointed out that unit had started making ice. I still replaced the UI on unit. Checked temps to make sure they were set to proper temp.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Cazenovia, NY 13035
Chuck G
Job Details: 12/19/2023
Customer stated that the normal button on UI is not responding to commands. No codes. After inspecting unit i verified the issue. Replaced console. I tested all buttons and Ran a diagnostic cycle in which the unit operated as intended. Unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model WDT540HAMZ0
Near Cazenovia, NY 13035
Chuck G
Job Details: 12/19/2023
Replaced SS panel. Unit tested good