We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDB09
Near Rochester, NY 14612
Andres
Job Details: 08/08/2022
Customer stated unit was not sealing. When I arrived I asked customer where it was not sealing and he pointed out to the top corner. Door seal is not sealing all the way against the door because when door was made they used a little to much foam and so gasket is not sealing all the way but it is sealing against fridge.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Mendon, NY 14506
Ray Benedetto
Job Details: 08/08/2022
Replaced ice maker. Verified unit cycled and filled.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near Rochester, NY 14623
Ray Benedetto
Job Details: 08/08/2022
"Found ice buildup in freezer, fridge not cooling. Thawed out ice. Freezer Thermistor ohm reading true. Techline recommended to replace control board, SR 7734295411. Ordering control board for repair.; ordrng 1 W11446726 (Control Board)"
We serviced a
MAYTAG WASHER
Model MHW3505FW1
Near Rochester, NY 14617
Josh Henchen
Job Details: 08/08/2022
"Wont work inless the do a rinse and spin cycle first. Checked and Found F3E1,F6E3,F8E1,F8E3. Cleared Error Codes, Ran diagnostic cycle twice with no issues. Ran quick wash cycle with dull load of laundry no issues. Talked to them about overloading washer. Washer checks good."
We serviced a
KITCHENAID DISHWASHER
Model KDTE254EBL2
Near Rochester, NY 14617
Josh Henchen
Job Details: 08/08/2022
"Customer stated dishwasher wouldnt turn on to wash dishes. Checked and found F8F4,F5E1. Ran diagnostic cycle unit failed to advance pass wash. Need Drain Motor, Control, Motor & Sump. ; ordrng 1 WPW10455261 (Motor & Sump) and 1 W10866124 (Control) and 1 WPW10531320 (Drain motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Ontario, NY 14519
Josh Henchen
Job Details: 08/08/2022
"Called and customer, Mike stated left side top drawer isn't staying on left rail like it drops and gets stuck in freezer section. I will try to run out today if not I set appt up for tomorrow.; schdld next appmnt for 8/9 TUE !"
We serviced a
WHIRLPOOL WASHER
Model WFW85HEFW0
Near Rochester, NY 14622
Josh Henchen
Job Details: 08/08/2022
Customer stated that washer was flashing error codes. Customer told me they unplugged washer for 24hrs then plugged it back in. Customer stated washer is working fine no need to come in.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Rochester, NY 14609
Josh Henchen
Job Details: 08/08/2022
"Customer stated unit would fill with water and just shutoff. Checked and found F9E1, F0E5 with a constant humming noise. Ordering Capacitor and motor.; ordrng 1 W10890624 (MOTOR-DRVE) and 1 W11428524 (CAPACITOR)"
We serviced a
KITCHENAID DRYER
Model KGYS700JQ2
Near Rochester, NY 14624
Josh Henchen
Job Details: 08/08/2022
"Customer stated they had a gas smell from dryer during use. Checked and found coils bad. Replaced coils,ran cycle. Dryer checks good; used 1 279834 (COIL KIT) from stock"
We serviced a
KITCHENAID COOKTOP
Model KECC508RPB004
Near Pittsford, NY 14534
Dave F
Job Details: 08/04/2022
Cooktop turning off by itself and control lock locking . Needs new control/UI WP8285922 . Glass top has crack . Glass top is NLA customer will look into new unit
We serviced a
MAYTAG DRYER
Model MGD5100DW0
Near Liverpool, NY 13090
Chuck
Job Details: 08/04/2022
Customer stated unit not heating . Igniter and thermistor tested bad. Unit also needs a dryer kit. Quoted customer for repair and they wanted time to think about if they should repair or purchase a new unit.
We serviced a
MAYTAG OVEN
Model CWE5800ACS
Near Rochester, NY 14617
Andres
Job Details: 08/04/2022
Customer stated that unit was not baking. Customer had board sent to get rebuilt since it is no longer made. I started a bake cycle and tested power at element. Element was not getting any voltage. I checked power outage at board but relay was not opening and sending power. Customer needs a new board.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Dansville, NY 14437
Jeremy
Job Details: 08/04/2022
Replaced freezer door for dent.
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FW1
Near Fairport, NY 14450
Jeremy
Job Details: 08/04/2022
"Replaced control, unit checks good.; used 1 Sh15 (Shipping) from stock"
We serviced a
JENN AIR RANGE
Model JES9800CAS02
Near Irondequoit, NY 14622
Andres
Job Details: 08/04/2022
"Customer stated bake element broke in half. Had element with me, replaced it and tested it. Element turned on. Customer also asked me about the door on how it's not closing properly. Unit needs both door hinges.; ordrng 2 74011475 (Hinges)s"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Syracuse, NY 13204
Chuck
Job Details: 08/04/2022
"Consumer states there was a boom noise when washing bed sheet, washer vibrated then moved and that something seems loose. No codes. I ran a diagnostic test cycle and i found that the tub ring had become detached from the tub. I reinstalled tub ring and ran another diagnostic cycle in which the unit operated normally. Calibrated unit. Unit tested good"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Syracuse, NY 13215
Chuck
Job Details: 08/04/2022
"Customer stated that unit will not go into a spin. No codes. I ran a diagnostic test cycle in which the unit operated normally. Customer has been using 6 Tide pods , i explained to them that is way too much detergent to use. I explained to them the proper amount of detergent to use. Calibrated unit. Unit tested good"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Williamson, NY 14589
Andres
Job Details: 08/04/2022
Customer stated that unit is not locking so it won't spin. When I arrived customer started a normal cycle and I noticed that unit went from sensing to done and lid unlocked then locked but nothing happened. I put unit into a diagnostic mode and ran a cycle. Unit ran cycle successfully. Unit seems to be having an intermittent issue. Ordering ACU. 315-310-0323; ordrng 1 W11399433 (CNTRL- ELEC)
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Williamson, NY 14589
Andres
Job Details: 08/04/2022
Customer canceled
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Rochester, NY 14612
James
Job Details: 08/04/2022
Freezer door frosting up. Gasket on lh and lower rh sides is bulging away from liner. Door are different thickness than each other. Ordering both doors. ; ordrng 1 LW11037738 (Door) and 1 W11223753 (Badge) and 1 W11566705 (Door)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Fairport, NY 14450
Jeremy
Job Details: 08/04/2022
"Replaced control, able to get unit into diagnostic. Discovered drain pump does not run, discovered drain pump broken where wire harness plugs in. Ordering pump and harness.; ordrng 1 W11399437 (Drain Pump) and 1 W11545744 (Harness), dspstn on spec-tagged invntry: 1 W11399433 CNTRL- ELEC"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Fairport, NY 14450
Jeremy
Job Details: 08/04/2022
"Unit has F9E2 error, found that drain pump is running intermittently. Ordering drain pump and control board.; ordrng 1 W11462458 (Control) and 1 W11412291 (Drain Pump)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Penfield, NY 14526
Jeremy
Job Details: 08/04/2022
"Found that when ice is dispensed cubes will get caught in flapper and prevent it from closing causing air to leak into icemaker. Frost is building and dripping from dispenser. Ordering separator, retainer and motor box.; rqstng P&A on 1 W11423781 (Separator Assembly), ordrng 1 W11397167 (Retainer) and 1 W10771442 (Motor Box), dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5KVEXVB07
Near Hilton, NY 14468
James
Job Details: 08/04/2022
Unit not making ice. Ice motor seized. Tested valve. Need icemaker. ; ordrng 1 W10916040 (Icemaker) and 1 Sh15
We serviced a
JENN AIR REFRIGERATOR
Model JF42NXFXDE02
Near Webster, NY 14580
Jeremy
Job Details: 08/04/2022
"Unit falls under special project and all LED modules need to be replaced. Ordering LED modules in accordance with special project.; ordrng 11 W11484836 (LED Module)s, dspstn on spec-tagged invntry: 1 W11484836 LED MODULE"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Rochester, NY 14624
James
Job Details: 08/04/2022
Unit not making ice. E2 error. Replaced icemaker and cycled in Diagnostics. Customer is to monitor.
We serviced a
JENN AIR OVEN
Model JJW3830DS02
Near Webster, NY 14580
Jeremy
Job Details: 08/04/2022
Found that user interface intermittently becomes unable and no user inputs are registered. Ordering console.; rqstng P&A on 1 W11232121 (Console)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HWH0
Near Rochester, NY 14624
James
Job Details: 08/04/2022
"Replaced control. Panel ordered doesn't have electronics. Need ui ; ordrng 1 W11088846 (Fascia ui), dspstn on spec-tagged invntry: 1 W11305303 CONTROL"
We serviced a
MAYTAG DISHWASHER
Model MDB6601AWB
Near Rochester, NY 14615
James
Job Details: 08/04/2022
"Unit will not power on. Control panel is dead, latch is broken and control board overheated. Need panel. Latch and control. Panel is no longer available due to age. ; ordrng 1 6-919822 (Panel) and 1 Latch and 1 WPW10218837 (Control) and 1 Sh15"
We serviced a
KITCHENAID DISHWASHER
Model KUDS40FVSS3
Near Pittsford, NY 14534
Dave F
Job Details: 08/04/2022
Cup shelfs are rusting . Ordering new shelfs; ordrng 2 W11125975 (cupshelf)s
We serviced a
KITCHENAID OVEN
Model KEBS107SSS04
Near Pittsford, NY 14534
Dave F
Job Details: 08/04/2022
Thermal fuse is popped . Elements not heating in diagnostics ordering fuse .; ordrng 1 WP8304452 (fuse-thrml)
We serviced a
WHIRLPOOL WASHER
Model WRT518SZFB02
Near Rochester, NY 14616
James
Job Details: 08/04/2022
Door not sealing on top edge. Molded gasket with heat gun and adjusted upper hinge. Customer is to monitor. If problem persists order LW10803963 and W11178521
We serviced a
WHIRLPOOL DRYER
Model WGD4950HW1
Near Rochester, NY 14612
James
Job Details: 08/04/2022
Replaced burner and sensor. Tested unit and burner cycled multiple times. Customer is to monitor. If problem persists order WPW10185981 and WP3387134
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Rochester, NY 14616
James
Job Details: 08/04/2022
"Ice not dispensing. Found ice bin wont fully install, crushed ice solenoid guide broken. Ice bin auger frozen. Tested motor. Need guide and bin. ; (created new UIS, deleted prior attachment to UisID 75164), ordrng 1 W10850503 (Guide) and 1 WPW10558424 (Container)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Rochester, NY 14616
James
Job Details: 08/04/2022
Unit stuck on rinse cycle with lock engaged. Reset power and tested diagnostics. Unit had motor control fault. Cleared code and calibrated. Customer is to monitor. If problem persists replace W11399433Left part
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Ontario, NY 14519
Andres
Job Details: 08/04/2022
Thawed evaporator completely out and called whirlpool. I informed them that we have done the service pointer twice already but issues continues to happen. They told me that they will put this as a unrepairable out of warranty and customer has to call customer service.
We serviced a
WHIRLPOOL OVEN
Model WOS51ES4ES01
Near Ontario, NY 14519
Andres
Job Details: 08/04/2022
"Replaced thermal fuse. Unit turned on, went to go test unit but heating elements were not turning on. I took oven out of cabinet and checked thermostat found that it was bad. Unit needs a new thermostat.; ordrng 1 W11034459 (Thermostat)"
We serviced a
KENMORE DISHWASHER
Model 665.13893K800
Near Webster, NY 14580
Andres
Job Details: 08/04/2022
Replaced control panel. Put unit back together and tested it. Unit responds to commands and is working correctly.
We serviced a
WHIRLPOOL DRYER
Model WED8800YC0
Near Pittsford, NY 14534
Dave F
Job Details: 08/04/2022
Took unit apart and cleaned the lint inside .
We serviced a
MAYTAG FREEZER
Model MFI2269FRZ03
Near Webster, NY 14580
Andres
Job Details: 08/04/2022
"I replaced start capacitor and bins. When I was here last time I had an extra start capacitor to keep the refrigerator going while we got the new part. He stated that couple days after the unit stopped producing ice and not freezing items. I diagnosed unit again and noticed that door switch was not working. I took it apart and realized that one of the connections was not connected. When I connected them it was still not working, door switch tested Good. I called whirlpool and asked what else could be going on. They video chatted me and they saw that it was wired incorrectly from the factory. Wired switch and lightbulb correctly then switch started working. sr 7734274987; dspstn on spec-tagged invntry: 1 W11092533 START DEVICE"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHB00
Near Webster, NY 14580
Jeremy
Job Details: 08/04/2022
Found that unit is not cooling at all. Checked and found abnormal resistance reading on start device. Ordering start device.; ordrng 1 W10873801 (Start Device)
We serviced a
WHIRLPOOL WASHER
Model WTW8800YC0
Near Pittsford, NY 14534
Dave F
Job Details: 08/04/2022
Washer bearing is going bad . Suggested look into a new unit .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Farmington, NY 14425
Dave F
Job Details: 08/04/2022
"Ice maker fill tube is frozen . Fill tube heater has 120 volts going to it . Heater tested open . Unit needs new door LW11026425; rqstng P&A on 1 LW11026425 (dor-fip), states that autho needed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Victor, NY 14564
Dave F
Job Details: 08/04/2022
Replaced top rack adjusters . Unit tested good . ; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Victor, NY 14564
Dave F
Job Details: 08/04/2022
Unit was not cycling the correct settings . Reprogrammed unit and tested in diagnostics. Unit tested good.
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ02
Near Canandaigua, NY 14424
Dave F
Job Details: 08/04/2022
Freezer and fresh food is set to level two in cooling . Freshfood was 39 degrees and freezer was 4 degrees . Temp in unit is where it should be on what it is set. Shelf tab is broken allow the drawer to come out and fall . Ordering shelf WPW10513681 customer will monitor temperatures talked about top shelf items blocking sensor . ; ordrng 1 WPW10513681 (shelf-glas)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM06
Near Canandaigua, NY 14424
Dave F
Job Details: 08/04/2022
Freshfood gasket was falling off . Reheated the gasket and door is now sealing . If problem persists order door gasket . W11030683
We serviced a
MAYTAG REFRIGERATOR
Model MBB2256GEB
Near Penfield, NY 14526
Andres
Job Details: 08/04/2022
"Customer stated unit was not cooling properly. Diagnosed and found unit having a defrost issue. Checked door switch and heater. Both checked good, unit needs a new bi metal.; ordrng 1 12001937 (Bi metal)"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW
Near Skaneateles, NY 13152
Chuck
Job Details: 08/04/2022
Customer stated that door will not unlock. Error codes F9E1-long drain and F0E2- oversuds. After inspecting unit i found that drain pump was clogged causing a drain lockout. Removed debris from drain pump and ran a diagnostic test cycle in which the unit operated normally. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Jordan, NY 13080
Chuck
Job Details: 08/04/2022
Customer stated that unit is not spinning out. Error code f8E1-long fill. Ran a diagnostic test cycle and unit is getting the proper amount of water. I found that customer was using the bleach dispenser for detergent causing a oversuds situation. I explained to the customer that dispenser is for bleach and to pour the proper amount of detergent directly onto the laundry. I went of the type of detergent and the amount of detergent to use. Unit tested good
We serviced a
WHIRLPOOL DRYER
Model WED5550XW0
Near Rochester, NY 14612
James
Job Details: 08/04/2022
"Unit squeaking during cycle. Idler pulley is worn. Replaced dryer repair kit and tested. Unit functions properly. One year warranty on repair. ; used 1 4392067 (Kit), and 1 Sh15 from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Clay, NY 13041
Chuck
Job Details: 08/02/2022
Unit had bad heater. Replaced heating element. Left old heater with customer. Unit tested good. ; used 1 W11537778 (Heating element) from stock
We serviced a
KENMORE REFRIGERATOR
Model 106.51789413
Near Rochester, NY 14610
Andres
Job Details: 08/02/2022
Customer stated unit was not cooling properly. I diagnosed unit and found a defrost issue. Unit is going into a defrost because bi-metal is open. Heating element is good.; ordrng 1 WPW10225581 (Bi metal)
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC1
Near Rochester, NY 14609
Andres
Job Details: 08/02/2022
Replaced ACU. Tested unit on a diagnostic cycle. Unit ran through cycle successfully.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT106TFDW02
Near Spencerport, NY 14559
Dave L
Job Details: 08/02/2022
Customer concerned with noises during operation. Found a kink in the capillary tube near the evaporator that was causing noise. Adjusted tubing until noise went away. Customer to monitor
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near Ogden, NY 14559
Dave L
Job Details: 08/02/2022
Fresh food evaporator frozen again. Defrost heater works in diagnostics. Ordering cover with thermistors and UI; ordrng 1 W11395558 (Cover) and 1 W11330486 (Ui)
We serviced a
WHIRLPOOL DISHWASHER
Model GU2500XTPS1
Near Rochester, NY 14612
James
Job Details: 08/02/2022
Replaced panel and tested. One year warranty on repair.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS1
Near Spencerport, NY 14559
Dave L
Job Details: 08/02/2022
Spoke to customer pre ordering black stainless panel per request ; ordrng 1 W11416372 (Front panel black stainless)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB05
Near Webster, NY 14580
Andres
Job Details: 08/02/2022
Customer stated unit stopped producing ice. Diagnosed unit and found ice maker was jammed. Cleared ice maker and cycled it. Ice maker called for water and is working
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5RHAXTS01
Near Conesus, NY 14435
Dave F
Job Details: 08/02/2022
Replaced ice maker and cycled . Ice maker called for water and tested good .
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Brockport, NY 14420
Dave L
Job Details: 08/02/2022
Dryer is faulting on airflow error. Vent tested ok. Ordering thermistor ; ordrng 1 WP8577274 (Thermistor)
We serviced a
WHIRLPOOL WASHER
Model WFW7590FW0
Near Brockport, NY 14420
Dave L
Job Details: 08/02/2022
Unit will not unlock or drain. Found debris blocking drain pump. Removed drain pump housing and disassembled it to clear debris. Tested ok in diagnostics
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Hilton, NY 14468
Dave L
Job Details: 08/02/2022
Replaced control and console due to no operation.
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Rochester, NY 14612
James
Job Details: 08/02/2022
10-2. Vent motor error. Not drying dishes and water is standing at end of cycle. Suspect cycle is ending without running dry cycle. Ordering control and vent. ; ordrng 1 W11416460 (Vent) and 1 W11545539 (Gasket) and 1 W11410065 (Control)
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Geneseo, NY 14454
Dave F
Job Details: 08/02/2022
Replaced bellow and tested unit . Tested good
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334GPS0
Near Rochester, NY 14626
James
Job Details: 08/02/2022
Replaced sump and drain pump. Tested unit and verified operation.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW06
Near Rochester, NY 14615
James
Job Details: 08/02/2022
Ice level sensor broken. Part breakdown not available for this model yet. Wrong part ordered. Need icemaker. ; ordrng 1 W11546935 (Icemaker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Hilton, NY 14468
Dave L
Job Details: 08/02/2022
Damper is not closing and is freezing items in fresh food. Found broken neutral wire at connector in machine compartment. Repaired wire.
We serviced a
JENN AIR DISHWASHER
Model JDPSS246LM0
Near Webster, NY 14580
James
Job Details: 08/02/2022
Replaced Main harness and tested. Unit functions properly.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Rochester, NY 14617
Andres
Job Details: 08/02/2022
"Customer stated unit was making screeching noises, she said it wasnt every load but would be very loud. Diagnosed unit and found noise to be belt. Had a belt in my truck. Replaced belt and tested unit, did not hear any noises. ; used 1 W11239857 (Belt) from stock"
We serviced a
MAYTAG DRYER
Model WGD6600VW1
Near Rochester, NY 14616
Dave L
Job Details: 08/02/2022
Replaced damaged section on dryer venting. Recommending the vent be professionally cleaned. ; used 1 000 (Vent) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Rochester, NY 14616
Dave L
Job Details: 08/02/2022
Unit will not cool properly due to an open evaporator fan motor. Customer was undecided. If they callBack order WPW10464673
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDB09
Near Rochester, NY 14612
Andres
Job Details: 08/02/2022
"Customer stated gasket was falling off. Tried to put gasket back on but kept falling off. Had a new gasket, replaced it and made sure that it seals correctly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW05
Near Rochester, NY 14626
Dave L
Job Details: 08/02/2022
Ice maker thermistor reads open ordering the ice maker. ; ordrng 1 W11284458 (Ice maker)
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH08
Near Livonia, NY 14487
Dave F
Job Details: 08/02/2022
Door gasket wasnt sealing on the left side after doors swapped . Worked gasket and added vasoline to the gasket to help it slide . Unit is sealing and tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Rochester, NY 14606
Andres
Job Details: 08/02/2022
"Installed new ice maker. Cycled ice maker, it called for water and is working properly."
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Webster, NY 14580
James
Job Details: 08/02/2022
"Replaced control, slider, clutch and stator. Ran calibration and quick wash. ; dspstn on spec-tagged invntry: 1 W10734521 SLIDER 1 W10754448 CLUTCH , and 1 W11419171 CONTROL"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ01
Near Honeoye, NY 14471
Dave F
Job Details: 08/02/2022
replaced water valve an ice maker for not shutting off and leaking . Unit tested good .
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Rochester, NY 14611
Andres
Job Details: 08/02/2022
Replaced ACU. Tested unit on a diagnostic cycle. Unit ran cycle successfully and is working properly. When taking off UI I dropped the clip and could not find it. Ordering new clip.; ordrng 1 WP8312709 (Clip)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Webster, NY 14580
James
Job Details: 08/02/2022
"Replaced controls. Gaskets, and ff evap harness. Tested in Diagnostics and defrosted evaporator. Customer is to monitor. ; dspstn on spec-tagged invntry: 1 W10843055 CNTRL- ELEC and 1 W11033168 HARNESS"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Fairport, NY 14450
Dave F
Job Details: 08/02/2022
After sump replacement heater error code was not cleared so the heater would not turn on . Cleared code and tested in diagnostics. Unit tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Irondequoit, NY 14617
James
Job Details: 08/02/2022
Replaced dispenser and adjusted condeser so it doesn't vibrate. Customer is to monitor temperature. Door swings open when open past 90 degrees. Door is operating as designed.
We serviced a
GE DRYER
Model DRSR483EG1WW
Near Rochester, NY 14620
Andres
Job Details: 08/02/2022
Replaced belt. Put unit back together and tested it. Unit now tumbles.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Oswego, NY 13126
Chuck
Job Details: 08/02/2022
Customer stated that unit is not locking. No codes. After inspecting unit i discovered that strike was broken. Replaced strike. Unit tested good
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Rochester, NY 14618
Andres
Job Details: 08/02/2022
Customer stated that they kept getting lo FL error code. I checked the pressure of the water coming out customer has good pressure. I then activated just the cold water valve and found that it was not opening and letting water in. Unit needs new valve.; ordrng 1 W11316256 (Water valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV04
Near Fairport, NY 14450
Dave F
Job Details: 08/02/2022
Replaced freezer door .tested ice maker in diagnostics. Ice maker cycled and filled with water . If problem persists order W11595219 control.
We serviced a
KITCHENAID 50#IM 15' FS
Model KUIX535HBS01
Near Rochester, NY 14618
Dave F
Job Details: 08/02/2022
Replaced drain pump on ice machine. Unit is now making ice as expected.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Perry, NY 14530
Jeremy
Job Details: 08/02/2022
Replaced heater in accordance with special project. Unit checks good.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Rochester, NY 14617
James
Job Details: 08/02/2022
Unit still making grinding noise. Installed shelf. Condensation still forming in freezer and on top of freezer door. Called techline. Sr7734250688. Unit non repairable due to tubing being out of place inside liner. Whirlpool going to contact customer for product exchange.
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS1
Near Oswego, NY 13126
Chuck
Job Details: 08/02/2022
Customer stated that water was leaking from the door. I verified issue by running a diagnostic test cycle. After inspecting unit i found that the unit was towards the door. I lowered the back feet of unit and ran another diagnostic test cycle in which the unit was no longer leaking. Unit tested good.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS
Near Perry, NY 14530
Jeremy
Job Details: 08/02/2022
Customer stated unit is not drying and leaving water droplets on the door. Customer is using gel detergent and not using rinse aid leading to water on the door at the end of a cycle.. Advised customer to begin using rinse aid and to switch to detergent pods. Unit operates as expected.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Rochester, NY 14623
Dave F
Job Details: 08/02/2022
Replaced filter housing and tested unit . No leaks . Unit tested good
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Clay, NY 13041
Chuck
Job Details: 08/02/2022
Customer stated a F9E1 error code. Error code F9E1-long drain. After inspecting unit i discovered that the drain pump is clogged. I removed the debris from the drain pump and ran a diagnostic test cycle in which the unit operated normally. Unit tested good
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Liverpool, NY 13090
Chuck
Job Details: 08/02/2022
Unit had bad heater. Replaced heating element. Left old heater with customer. Unit tested good
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Bloomfield, NY 14469
Jeremy
Job Details: 08/02/2022
Replaced heater in accordance with special project. Unit checks good.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL MICROWAVE
Model KOCE500ESS11
Near Victor, NY 14564
Jeremy
Job Details: 08/02/2022
Found cooling fan working intermittently. Found that relay is getting stuck on control board and found cooling fan is noisy when running. Ordering control and cooling fan; ordrng 1 W11344874 (Cooling Fan) and 1 W11325786 (Control)
We serviced a
MAYTAG DRYER
Model MEDB200VQ1
Near Fairport, NY 14450
Jeremy
Job Details: 08/02/2022
"Unit makes loud squealing noise. Checked and found idler seized and a groove worn into it. Replaced idler, unit checks good.; used 1 279640 (PULLEY-IDLER) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Penfield, NY 14526
Jeremy
Job Details: 08/02/2022
"Replaced gearcase, cam, motor and capacitor for unit not spinning or agitating. Unit checks good.; dspstn on spec-tagged invntry: 1 W10721967 CAM"
We serviced a
WHIRLPOOL OVEN
Model WFG525S0JB1
Near Rochester, NY 14625
Jeremy
Job Details: 08/02/2022
Found that when timer is set when oven is in use it will shut off automatically with no user input. When oven is not in use and timer is used it will continue to beep until timer is turned off by user. Called techline and was told they 'guessed' it to be normal operation. SR# 7734251099.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Pittsford, NY 14534
Jeremy
Job Details: 08/02/2022
"Unit has F6E4 error code. Checked and found foreign object under float switch holding it up causing switch to not be engaged. Removed foreign object, Ran diagnostic cycle, unit operates as expected."