Service History 16 - Appliance Tec

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Groveland Station, NY 14462

Jeremy

Job Details: 02/06/2023

"Replaced gearcase, basket and cam. Tested unit with large blanket, unit operating as expected.; used 1 W10721967 (CAM) from stock"

We serviced a

JENN AIR DISHWASHER

Model JDTSS244GS0

Near Ontario, NY 14519

James

Job Details: 02/06/2023

S22916 parts and labor. Upper rack welds failed. Replaced both tracks and tested. ; dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS1

Near East Syracuse, NY 13057

Chuck

Job Details: 02/06/2023

"Customer stated that heater is not working because the dishes are not drying. No codes. Ran a diagnostic test cycle in which the unit operated as intended. Heating element tested good, hot water going to unit tested good, customer using rinse aide tested bad. Customer is not using rinse aide, i explained to the customer the importance of using rinse aide and about cycle selection. Unit tested good"

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Syracuse, NY 13212

Chuck

Job Details: 02/06/2023

"Customer stated that unit is not getting hot water. No codes. I ran a diagnostic test cycle in which the unit operated as intended. Water valve tested good, customers water lines tested good. Customer said that he washes on delicate and normal cycles , i explained to the customer that if he wants true hot water then he must use a heavy cycle, cycle selection, how to load the unit tested and how much HE detergent to use. I left the part with the customer. Unit tested good"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADM3

Near Walworth, NY 14568

Andres

Job Details: 02/06/2023

"Customers complaint was that soap dispenser would not open or close. I diagnosed unit found that it does close and open properly but customer was worried because the door is slightly warped. I told them we would not replace the dispenser because it is a cosmetic issue, he said when he called it in that's what he told them but they misunderstood."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Penfield, NY 14526

Andres

Job Details: 02/06/2023

I called techline about the ongoing issue with the noise. They asked me if I did the service pointer which we already have. They stated that this is a non repairable issue but also not effecting the function of the machine. They suggested I give the SR number to the customer and have them call customer service. SR 7735662739

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Rochester, NY 14621

Andres

Job Details: 02/06/2023

Customer stated unit was not cooling properly. She has to turn into off every other week for it to cool in fresh food section. Dave was here in November and wrote if problem persisted replace fan motor. ; ordrng 1 WPW10464673 (Fan)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT540HAMZ0K

Near Spencerport, NY 14559

Dave L

Job Details: 02/06/2023

Replaced damaged co sole and panel. Tests ok.

We serviced a

MAYTAG DISHWASHER

Model MDB9979SKZ

Near Hilton, NY 14468

Dave L

Job Details: 02/06/2023

Replaced control due to unit not draining. Tests ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT138FFDM01

Near Hamlin, NY 14464

Dave L

Job Details: 02/06/2023

"Replaced compressor due to no cooling. Tests ok; dspstn on spec-tagged invntry: 2 W11504415 COUPLER BR 8.5X8 2 W11506619 COUPLER BR 8 , and 2 W11504449 COUPLER"

We serviced a

AMANA RANGE

Model AGR5330BAS3

Near Rochester, NY 14620

Jeremy

Job Details: 02/06/2023

Replaced oven door gasket. Unit checks good.

We serviced a

WHIRLPOOL DRYER

Model WGD5605MC0

Near Rochester, NY 14606

Jeremy

Job Details: 02/06/2023

"Customer experiencing long dry times. Found vent restricted, cleaned some lint from outside vent hood. Advised customer to have vent run cleaned. If problem persists order control.; dspstn on spec-tagged invntry: 1 W11224254 VENT TEST KIT"

We serviced a

MAYTAG WASHER

Model MHW6630HW3

Near Churchville, NY 14428

Jeremy

Job Details: 02/06/2023

"Unit shuts off after starting a cycle, will turn back on with power button. Ordering console.; ordrng 1 W11325572 (Console)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM01

Near Caledonia, NY 14423

Jeremy

Job Details: 02/06/2023

Unit is not cooling. Compressor drawing 48 watts and 0.5 amps. Unit has sealed system leak. Ordering sealed system .; ordrng 1 W10507884 (COMPRESSOR) and 1 WP2188823 (EVAPORATOR) and 1 WPW10143759 (DRIER-UV DYE) and 1 W11506635 (Access Valve) and 1 876765 (Tubing Kit) and 2 W11504415 (8.5/8)s and 2 W11504416 (8.5/6)s and 2 W11506619 (8NK)s and 2 W11506620 (8NK evap repair)s and 2 W11506621 (6NK)s and 2 W11504436 (6/1.8)s and 2 W11504434 (6/2)s and 2 W11504445 (5/4)s and 2 W11504420 (8/6)s and 2 W11506623 (5NK)s and 2 W11504431 (7/5)s and 2 W11504422 (8/2.2)s and 2 W11504423 (8/2)s and 2 W11504424 (8/1.8)s

We serviced a

WHIRLPOOL WASHER

Model WFW92HEFU0

Near Caledonia, NY 14423

Jeremy

Job Details: 02/06/2023

"Unit shaking excessively. Adjusted leveling legs, ran unit with towels, checks good."

We serviced a

KITCHENAID OVEN

Model KEBS209BSS00

Near Livonia, NY 14487

Jeremy

Job Details: 02/06/2023

Oven has no power indication. Found thermal fuse tests open. Ordering thermal fuse. Explained to customer not to leave oven door open when oven is hot.; ordrng 1 WPW10545291 (Thermal Fuse) and 1 Sh15 (Shipping)

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Livonia, NY 14487

Jeremy

Job Details: 02/06/2023

Customer stated they called and cancelled appointment. ; dspstn on spec-tagged invntry: 1 W11434044 VALVE

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Rochester, NY 14613

Josh Henchen

Job Details: 02/06/2023

"Customer stated washer not draining. Checked and found F7E1,F8E1. Unit not going into spin. Replaced gearcase and cam. Ran diagnostic cycle, all functions as expected. Tried to start regular wash, washer failed to go into cycle. Ordering control W11603811.; ordrng 1 W11603811 (CNTRL-ELEC), dspstn on spec-tagged invntry: 1 W10721967 CAM"

We serviced a

WHIRLPOOL DRYER

Model WED6620HC2

Near Rochester, NY 14621

Andres

Job Details: 02/06/2023

Customer stated that they had the UI replaced but after repair it fell off and caused connector to rip of board. Unit needs new UI ; ordrng 1 W11351728 (UI)

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW

Near Rochester, NY 14615

Andres

Job Details: 02/06/2023

Customer stated unit is leaking. When I arrived customer had started a cycle for me. I watched unit and saw that it is leaking when unit is in a high spin speed. It is leaking in between the tub and tub ring. Called Dave about it he suggested to replace the suspension. ; ordrng 1 W11217817 (Suspension)

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Rochester, NY 14606

Andres

Job Details: 02/06/2023

Customer stated unit was not washing clothes. I diagnosed unit I heard a humming noise when it was trying to agitate. I ohmed out the capacitor found an OL. Replaced the cap and tested unit. Unit not agitates and spins. ; dspstn on spec-tagged invntry: 1 W11428524 CAPACITOR

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Rochester, NY 14625

Josh Henchen

Job Details: 02/06/2023

"Customer stated dishwasher door not latching shut. Checked and found door latched and ran diagnostic cycle, all functions as expected. Spoke to about switching from powder to pods and use Pro wash instead of express wash for cleaning performance. Dishwasher checks good."

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD606ESS01

Near Macedon, NY 14502

Josh Henchen

Job Details: 02/06/2023

Replaced all LED lights per S84638 due to lights not illuminating correctly. Tested and all Leds are working properly. Refrigerator checks good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Canandaigua, NY 14424

Josh Henchen

Job Details: 02/06/2023

"Customer stated dishwasher wasnt cleaning dishes, boiler is down so no hot water. Checked and found F7E1. Ran diagnostic cycle, all functions as expected. Dishwasher water temp is 92 degrees dishwasher functioning properly."

We serviced a

AMANA DISHWASHER

Model ADB1400AMS0

Near Canandaigua, NY 14424

Josh Henchen

Job Details: 02/06/2023

"Customer stated dishwasher was leaking water, not draining properly, and a heating issue. Checked and found no visible leaks or damage. Drain pump has no visible damage or blockage. Door panel is damaged. Ordering Door Panel W10671878.; rqstng P&A on 1 W10671878 (Door Panel) and 1 Sh15 (Shipping)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC300ESS07

Near Ontario, NY 14519

James

Job Details: 02/06/2023

Replaced ui and programmed. Installed foam behind damper motor so it doesn't chatter. Customer is to monitor if freezing persists.

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Webster, NY 14580

James

Job Details: 02/06/2023

Unit making clunking noises and echoes through wall. Found drain hose slaps back of washer. Adjusted water hoses and zip tied drain hose to back panel. All noises are normal.

We serviced a

WHIRLPOOL MW-HOOD COMBO

Model WML35011KS0

Near Webster, NY 14580

James

Job Details: 02/06/2023

"Replaced mag, transformer, cap and diode. Unit heated glassof water successfully. One year warranty on repair ; dspstn on spec-tagged invntry: 1 W11256462 DIODE"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW02

Near Webster, NY 14580

James

Job Details: 02/06/2023

"Ff freezing, freezer warm. Pressure -15\80 at .55amps. Sign of leak in evap due to uv dye in defrost pan. Ordering EVAP. Sealed system. ; ordrng 1 W10836706 (Evap) and 2 W11504424 (8\1.8)s"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Webster, NY 14580

James

Job Details: 02/06/2023

Replaced ui and defrosted fill tube. Icemaker cycled properly. If problem persists replace main control.

We serviced a

JENN AIR RANGE

Model JDS1450DS0

Near Baldwinsville, NY 13027

Chuck

Job Details: 02/06/2023

"Customer stated that unit is not getting to temp while running a bake cycle. After inspecting unit i found that the temp probe tested good, bake element tested bad. Replaced element. Unit tested good."

We serviced a

WHIRLPOOL WASHER

Model WTW4815EW0

Near Hamlin, NY 14464

Dave L

Job Details: 02/02/2023

Unit is loud during spin due to a weak gear case ordering gear case; ordrng 1 W11454741 (Gear case)

We serviced a

MAYTAG DRYER

Model MED7230HW1

Near Dansville, NY 14437

Jeremy

Job Details: 02/02/2023

Replaced console and control. Unit tested good.; dspstn on spec-tagged invntry: 1 W11618917 CNTRL- ELEC

We serviced a

KITCHENAID VENTHOODS

Model KXD4630YSS7

Near Pittsford, NY 14534

Jeremy

Job Details: 02/02/2023

"2 people required due to nature of installation and needing to partially uninstall. Found motor that was previously installed had screw going through wire in switch housing causing a short (see photo). Replaced motor assembly, unit tested good."

We serviced a

KENMORE WASHER

Model n/a

Near Pittsford, NY 14534

James

Job Details: 02/02/2023

Model tag missing. Lid switch broken. Need switch. Paid in full. ; ordrng 1 3949247V (Switch) and 1 Sh15

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS03

Near Pittsford, NY 14534

Jeremy

Job Details: 02/02/2023

"Unit is making ice and food is freezing in pantry drawer. Found freezer door was being obstructed and not closing properly. Adjusted unit so door closes. Reset control, customer to monitor."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HBS03

Near Farmington, NY 14425

Jeremy

Job Details: 02/02/2023

"Water Filter restricted causing small ice cubes and no water dispensing. Removed filter and water flows good. Customer had new filter on hand, installed new filter and water flow is good. Last filter only lasted 1 month before clogging. Customer has something in the water that is clogging filters in short time."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Pittsford, NY 14534

James

Job Details: 02/02/2023

Installed anchor in ff ceiling and secured control panel.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Fairport, NY 14450

James

Job Details: 02/02/2023

Fill valve electric error. Pro sense cycle not functioning. Replaced ui and control. Tested and found no problems. Customer is to monitor.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW09

Near Rochester, NY 14626

Dave L

Job Details: 02/02/2023

Found full tube extender was not properly installed into ice maker fill cup causing water to accumulate in the ice bin. Properly installed fill tube extension and greased crispers and deli pan slider.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ01

Near Penfield, NY 14526

James

Job Details: 02/02/2023

Leds not turning on. Lr ceiling led dead. Replaced ledsnd all of them turned on. ; dspstn on spec-tagged invntry: 1 W11601310 MODULE

We serviced a

WHIRLPOOL WASHER

Model GHW9100LW

Near Perry, NY 14530

Josh Henchen

Job Details: 02/02/2023

"Customer stated washer turns out but will not start. Checked and found I could not enter diagnostic mode. Found some browsing around AcU. Mcu is burnt up. Unit would need a new MCU, customer decided cost of repair outweighs getting a new washer."

We serviced a

KITCHENAID VENTHOODS

Model KXD4630YSS7

Near Pittsford, NY 14534

Josh Henchen

Job Details: 02/02/2023

Assisted 58 with venthood repair.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Rochester, NY 14612

Dave L

Job Details: 02/02/2023

"SR7735642577 found full frost pattern on arrival. Re diagnosed unit. Customer says that the refrigerator has been keeping temp since last visit but intermittently thaws food in freezer slightly. Found that when the moles connector is moved in the machine compartment. That fan will flutter or shut off completely. Documented with techline as non repairable ; dspstn on spec-tagged invntry: 1 W10898074 SEALANT 1 W11504416 COUPLER BR 8.5X6 , 1 W11504431 COUPLER BR 7.5X5 , 1 W11504445 COUPLER BR 5X4 , and 2 W11506620 COUPLER AL 8X8"

We serviced a

WHIRLPOOL DISHWASHER

Model KDPM604KPS1

Near Canandaigua, NY 14424

Jeremy

Job Details: 02/02/2023

"Found water dripping from inlet fitting into drip tray causing float switch alarm. Installed rubber washer into fitting, fitting no longer dripping. Unit checks good.; dspstn on spec-tagged invntry: 1 W11483553 GASKET"

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Canandaigua, NY 14424

Jeremy

Job Details: 02/02/2023

"Replaced control, gearcase, basket and cam. Unit checks good. If problem returns, replace suspension.; dspstn on spec-tagged invntry: 1 W11611306 CNTRL- ELEC"

We serviced a

MAYTAG REFRIGERATOR

Model MFT2776FEZ00

Near Webster, NY 14580

James

Job Details: 02/02/2023

Fill tube keeps freezing. 119v at 15k ohms in heater. Replaced heater and tested. One year warranty on repair.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS342F1AB02

Near Rochester, NY 14612

Dave L

Job Details: 02/02/2023

Found ice maker with no power. Power cycled unit. Ice maker harvested and filled normally. Customer had already thawed the freezer. Suspecting the fill tube was frozen causing the issue. Customer to monitor.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADW3

Near Victor, NY 14564

Josh Henchen

Job Details: 02/02/2023

"Customer stated dishwasher has alot of water on door panel. Checked and found no error codes. Ran diagnostic cycle, all functions as expected. Mentioned the plastic tub verse stainless and the benefits of rinse aid. Dishwasher checks good."

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KBS0

Near Ontario, NY 14519

James

Job Details: 02/02/2023

Rh spring disconnected from door. Reconnected spring and tested door.

We serviced a

WHIRLPOOL DISHWASHER

Model WDP370PAHB1

Near Rochester, NY 14612

Dave L

Job Details: 02/02/2023

Found unit with significant suds build up causing water to pool under door. Cleared suds for customer.

We serviced a

GE WASHER

Model GTW220ACKWW

Near Rochester, NY 14609

James

Job Details: 02/02/2023

Customer needs to reschedule. ; ordrng 1 WH23X28418 (Drain pump)

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Rochester, NY 14615

James

Job Details: 02/02/2023

Unit will not start cycle. Flashing f2e1 and will not run diagnostics. Reset power and was able to start normal cycle. Ordering control and encoder. ; ordrng 1 W11481116 (Encoder) and 1 W11513246 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model GS6NVEXVS01

Near Spencerport, NY 14559

Dave L

Job Details: 02/02/2023

The refrigerator is popping the GFI intermittently on start up. Found that LRA is 14 amps and the unit is on a shared 15 amp circuit. This is likely causing the issue. Had no problems when plugged into another circuit.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHW0

Near Canandaigua, NY 14424

Jeremy

Job Details: 02/02/2023

Unit is still behaving erratically. Found unit is plugged into a non grounded outlet. Advised customer to replace cord and ensure circuit is grounded when unit is plugged back in.

We serviced a

WHIRLPOOL WASHER

Model WFW9050XW00

Near Hilton, NY 14468

Andres

Job Details: 02/02/2023

"Installed new drain pump on unit. Ran a diagnostic cycle, unit is working properly."

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Spencerport, NY 14559

Dave L

Job Details: 02/02/2023

Customer is experiencing loads becoming off balance. Checked suspension and tub. Ran diagnostic cycle to verify operation. Found right front foot sitting on a foam floor pad. This was causing the machine to move excessively furring spin. Moved pad from under machine and leveled unit. Retested in diagnostics. Spin seemed to improve. Ran load size calibration and went over use and care.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Rochester, NY 14612

Andres

Job Details: 02/02/2023

Customer stated unit was not cooling in fresh food section. I diagnosed unit and found that evap fan was not coming on. When I took off back panel I could hear fan trying to spin but would not. I turned fan blade and fan started working but very slowly. Had new evap fan motor with me I replaced it. Fan turned on and is working properly. ; dspstn on spec-tagged invntry: 1 WPW10384183 THERMISTOR

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Irondequoit, NY 14617

Andres

Job Details: 02/02/2023

Customer stated that unit would not turn on. I diagnosed unit found door switch to be broken. Unit needs new switch.; ordrng 1 WPW10569603 (Door switch)

We serviced a

JENN AIR RANGE

Model JGS9900CDS02

Near Webster, NY 14580

Andres

Job Details: 02/02/2023

"Replaced the ignitor on the back right burner. Tested it, unit now lights."

We serviced a

WHIRLPOOL OVEN

Model WOS31ES7JS00

Near Irondequoit, NY 14617

Andres

Job Details: 02/02/2023

"Customer stated unit is nothing turning on. I diagnosed unit found the thermal fuse to be bad. I used a jumper to jump fuse, when I did unit turned on. Ordering thermal fuse.; ordrng 1 WPW10545255 (Thermal fuse)"

We serviced a

WHIRLPOOL RANGE

Model WFG535S0LS4

Near Rochester, NY 14613

Andres

Job Details: 02/02/2023

Rent a center stated that they opened box when unit arrived and glass fell off door also cooktop and manifold were damaged. ; ordrng 1 W11449263 (Handle assembly) and 2 WP355214 (Screw)s and 1 W11569689 (Bottom trim) and 1 W11159626 (Panel) and 1 W11454367 (Cooktop)

We serviced a

MAYTAG WASHER

Model MHW5630HC3

Near Rochester, NY 14611

Andres

Job Details: 02/02/2023

Installed new drain pump and shock absorber. Hooked up unit to water and ran a diagnostic cycle. Unit is working properly now. ; dspstn on spec-tagged invntry: 1 W11545322 DAMPER

We serviced a

WHIRLPOOL OVEN

Model WEG745H0LZ1

Near Farmington, NY 14425

Josh Henchen

Job Details: 02/02/2023

"Customer stated they had a spill in oven, used aqua lift and followed user care guide directions manually scrapped, still not clean after 2nd attempt. Checked and found no codes, aqua lift clean is heating and cycling properly. Customer has aqua lift number to call, Range functioning properly."

We serviced a

WHIRLPOOL DRYER

Model WED4950HW

Near Churchville, NY 14428

Josh Henchen

Job Details: 02/02/2023

"Customer stated he was getting a clunking noise from front of dryer. Checked and found screw wedged between door panel and tub, removed and tested, no noise/no visible damage all functions as expected. Dryer checks good.; dspstn on spec-tagged invntry: 1 W11224254 VENT TEST KIT"

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Avon, NY 14414

Josh Henchen

Job Details: 02/02/2023

"Customer stated sayer door not staying closed. Checked and found dryer door not latching correctly. Replaced strike and latch, tested. Dryer checks good.; dspstn on spec-tagged invntry: 1 279570 LATCH/STRIKE KIT"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW1

Near Geneseo, NY 14454

Jeremy

Job Details: 02/02/2023

Replaced faulty suspension and stripped screw. Unit checks good.; dspstn on spec-tagged invntry: 1 WP8533953 SCREW

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Rochester, NY 14606

Andres

Job Details: 02/02/2023

Customer stated unit was giving her F6E1 for a communication error. When I arrived the UI was lit but not responding to commands. I did notice that the strip on top of UI is coming apart which caused moisture to get to the UI. ; ordrng 1 W11460908 (UI housing)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHV00

Near Rochester, NY 14624

Andres

Job Details: 02/02/2023

"Customer stated he could not get water filter out. I diagnosed unit found that the door broke off so filter would not come out. I suggested customer gets a new filter housing, customer did not want new housing so I showed him a way he can get it out."

We serviced a

KITCHENAID RANGE

Model KSGG700ESS1

Near Baldwinsville, NY 13027

Chuck

Job Details: 01/30/2023

Customer is still having the same issue . Error code F0E3. Control tested bad. Did not have control at time of visit. ; O-emld tckt

We serviced a

KITCHENAID DISHWASHER

Model KDTM704KPS0

Near Ontario, NY 14519

James

Job Details: 01/30/2023

Unit leaking from wash motor. Unit has outdated heating element. Need parts. ; ordrng 1 W11414076 (Motor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Syracuse, NY 13224

Chuck

Job Details: 01/30/2023

"Customer states that unit does not cool. Upon inspection i discovered that the connector to the start device was unplugged. I reconnected the connector and compressor kicked on , evap was developing a frost pattern. Unit tested good"

We serviced a

WHIRLPOOL WASHER

Model WFW9050XW00

Near Hilton, NY 14468

Andres

Job Details: 01/30/2023

"Customer stated unit would not finish cycle. I diagnosed unit found error code for long drain stored. I cleaned out the filter did find some debris in it, when unit was draining it was very loud to the point it was shaking the whole unit. Ordering new drain pump ; ordrng 1 WPW10730972 (Pump)"

We serviced a

MAYTAG RANGE

Model MGR7700LZ1

Near Conesus, NY 14435

Josh Henchen

Job Details: 01/30/2023

"Customer stated oven not baking. Checked and found no codes. Tried to bake and found no spark being made at ignitor. Ordering ignitor W11524031 and DSI spark module W11162730.; ordrng 1 W11162730 (Spark module, DSI) and 1 W11524031 (Ignitor)"

We serviced a

WHIRLPOOL RANGE

Model AGR5330BAS3

Near Rochester, NY 14611

Josh Henchen

Job Details: 01/30/2023

Customer stated no display on UI. Checked and found UI unresponsive. Range needs new control WPW10556708.; ordrng 1 WPW10556708 (Control)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADM3

Near Rochester, NY 14607

Josh Henchen

Job Details: 01/30/2023

"Customer stated dishwasher not working. Checked and found F6E2,F4E3,F3E3. Ran diagnostic cycle motor is not working. Dishwasher needs new Sump and motor W11025157. Cost of repair outweighs purchase of new unit."

We serviced a

WHIRLPOOL DISHWASHER

Model MDB4949SKW0

Near Hamlin, NY 14464

Andres

Job Details: 01/30/2023

Customer complained that soap dispenser did not open up. I put unit into a diagnostic mode and ran a test cycle. Dispenser opened up and working correctly. Customer might of had a tall plate or pan and did not realize it was blocking the dispenser.

We serviced a

MAYTAG DISHWASHER

Model MDB9979SKZ

Near Hilton, NY 14468

Andres

Job Details: 01/30/2023

Customer stated that unit worked for a few loads but then stopped draining. I diagnosed unit found that the pump was not getting any voltage. I then checked power at the ACU and it was not sending out any voltage. Unit needs new ACU ; ordrng 1 W11410063 (Acu)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ04

Near Rochester, NY 14623

James

Job Details: 01/30/2023

Unit not flowing water. Closed and opened piercing valve in basement and unit functions properly. Found ice on bottom of freezer. Inspected drain tube and found it was clear. Customer is to monitor.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Canandaigua, NY 14424

Jeremy

Job Details: 01/30/2023

Customer needs to reschedule. ; schdld next appmnt for 2/3 FRI !

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KWH0

Near Canandaigua, NY 14424

Jeremy

Job Details: 01/30/2023

Replaced warped door seal. Unit checks good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Pittsford, NY 14534

James

Job Details: 01/30/2023

Front panel screw is stripped out. Need an anchor installed in ff ceiling. ; ordrng 1 Anchor

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Scottsville, NY 14546

Jeremy

Job Details: 01/30/2023

"Replaced control per techline instructions, user interface still unresponsive. Ordering UI, harness, seal and console.; ordrng 1 W11460962 (User Interface) and 1 W11627526 (Harness) and 1 W11412696 (Console seal) and 1 W11460908 (Console)"

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH08

Near Rush, NY 14543

Jeremy

Job Details: 01/30/2023

"Fresh food temp 26 and freezer 5. Evaporator has about half frost pattern. Unit appears to have low charge. Restricted air channel in air tower to produce colder air from freezer and satisfy fresh food thermistor quicker. Customer to monitor, if problem persists possible sealed system problem."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Baldwinsville, NY 13027

Chuck

Job Details: 01/30/2023

"Customer stated that unit is not cooling. After inspecting unit i found that the compressor tested bad. Compressor drawing 7.8amps and is very hot to the touch. Ordering compressor W11370574, Lokrings , start Device W10197428, capacitor W10590083, bale strap W10174384, access valve W11506635 and suction line W11506460 ; ordrng 1 W11370574 (Compressor) and 3 W11504415 (8/8.5 suction Lokring)s and 2 W11504431 (7/5 Lokring)s and 1 W11506619 (8nk Lokring) and 2 W11504433 (6/4 Lokring)s and 2 W11504447 (5/1.8)s and 1 W10197428 (SD) and 1 W10590083 (Capacitor) and 1 W10174384 (Bale strap) and 1 W11506460 (Suction line) and 2 W11504420 (8/6 Lokring)s and 2 W11504433 (6/4 Lokring)s and 2 W10895757 (6/5 Lokring)s and 2 W11506635 (Access valve)s"

We serviced a

KITCHENAID DISHWASHER

Model KDTE404DSS0

Near Baldwinsville, NY 13027

Chuck

Job Details: 01/30/2023

Replaced middle and lower spray arms. Ran a diagnostic test cycle in which the unit operated as intended. Unit tested good

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Clay, NY 13090

Chuck

Job Details: 01/30/2023

"Replaced console, switches and knobs. Calibrated unit. Ran a diagnostic test cycle in which the unit operated as intended. Unit tested good"

We serviced a

KITCHENAID RANGE

Model KSGG700ESS1

Near Baldwinsville, NY 13027

Chuck

Job Details: 01/30/2023

Customer is still having the same issue . Error code F0E3. Control tested bad. Did not have control at time of visit. ; O-emld tckt

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Baldwinsville, NY 13027

Chuck

Job Details: 01/30/2023

"Customer stated that they saw steam coming from the back of the unit. No codes. After inspecting unit i found that the unit had the bad heater , replaced heater. Ran a diagnostic test cycle in which the unit operated as intended. Left old heater with customer. Unit tested good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHB08

Near Pittsford, NY 14534

James

Job Details: 01/30/2023

Pipes rattle after repair. Copper coil contacting freezer when water is run. Secured water line with foam and tested. Unit functions properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM04

Near Penfield, NY 14526

James

Job Details: 01/30/2023

Unit not dispensing water and food freezing. Changed temp to recommended and defrosted water reservoir. Customer is to monitor. If problem persists pre order damper control.

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near Rochester, NY 14620

James

Job Details: 01/30/2023

Unit shakes excessively due to shipping bolts not removed. Removed bolts and ran spin. Unit functions properly. Excessive shaking caused scrapes on lh side.

We serviced a

WHIRLPOOL MICROWAVE

Model WML75011HZ2

Near Rochester, NY 14622

James

Job Details: 01/30/2023

Light and fan not turning on. Disconnected lh ui and plugged in now unit functions properly. Customer is to monitor. If problem persists replace W11220414

We serviced a

AMANA WASHER

Model NTW4516FW2

Near Irondequoit, NY 14609

Josh Henchen

Job Details: 01/30/2023

"Customer stated cold water never filled in washer. Checked and found no errors. Ran diagnostic cycle, all functions as expected. Ran Regular wash with clothing, water filled and advanced cycle. Washer checks good."

We serviced a

JENN AIR RANGE

Model JGS9900CDS02

Near Webster, NY 14580

Andres

Job Details: 01/30/2023

"Customer stated that bake cycle would not heat up and also the back right burner would not come on. I diagnosed oven found that it is getting 120v but not heating up. I replaced the ignitor then tested it. Unit now bakes properly. I also found that the back right burner igniter is getting voltage but not lighting. Ordering new ignitor. ; ordrng 1 WP74009336 (Ignitor), used 1 12400035 (Ignitor kit) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Ontario, NY 14519

Andres

Job Details: 01/30/2023

Replaced the water valve then tested unit. I was able to get water out of dispenser but coming out slowly. I suggested customer call a plumber and ask why pressure is so low. Unit is dispensing water though.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Fairport, NY 14450

Jeremy

Job Details: 01/30/2023

"Motor does not run just makes buzzing sound. Found faulty capacitor. Replaced capacitor, unit tested good.; used 1 W11395618 (CAPACITOR) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Pittsford, NY 14534

Jeremy

Job Details: 01/30/2023

"No ice production. Fill tube frozen. Fill tube tested out of resistance range and wires crimped below hinge. Ordering freezer door and water fitting.; rqstng P&A on 1 LW11037733 (Freezer door DIRECT SHIP TO CUSTOMER) and 1 WP4373559 (5/16 x 1/4 Fitting), dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY , states that autho needed"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Honeoye, NY 14471

Jeremy

Job Details: 01/30/2023

"Replaced control, LED board, ice maker, ice maker fan, and both evaporator fan harnesses. Unit tested good."

We serviced a

WHIRLPOOL WASHER

Model WFW6605MW0

Near Fairport, NY 14450

Josh Henchen

Job Details: 01/30/2023

"Customer stated washer finishing too soon. Checked and found F8E1. Ran diagnostic cycle all functions as expected. Ran Drain and spin cycle, all functions as expected. Explained the time display is an estimate, customer will monitor. Washer checks good."