We serviced a
WHIRLPOOL WASHER
Model WTW4850HW1
Near Newark, NY 14513
Doug Balcom
Job Details: 10/18/2022
Replaced dampers. Ran calibration. Ran diagnostic test no codes. unit is operating as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Newark, NY 14513
Doug Balcom
Job Details: 10/18/2022
Customer states all lights out in refrigerator. Found all lights out. Rebooted unit. Lights came on. Ordering new LED control board per service pointer W11218221.; ordrng 1 W10830288 (LED control board)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Auburn, NY 13021
Doug Balcom
Job Details: 10/18/2022
Replaced control. Ran diagnostic test got F1E1 error code. Per techline bad drain pump shorted out control. Ordering drain pump and another control. ; ordrng 1 W11399437 (Drain pump) and 1 W11513246 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Auburn, NY 13021
Doug Balcom
Job Details: 10/18/2022
Replaced sump assembly. Ran diagnostic test no codes. Unit is operating as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Canandaigua, NY 14424
Josh Henchen
Job Details: 10/18/2022
"Installed new freezer door and gasket. Formed seal to refrigerator, checks good."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Canandaigua, NY 14424
Jeremy
Job Details: 10/18/2022
Job entered by mistake. See notes from 115690.
We serviced a
KITCHENAID RANGE
Model KSDB900ESS1
Near Canandaigua, NY 14424
Jeremy
Job Details: 10/18/2022
Replaced bake element for not heating. Unit tested good.
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Pittsford, NY 14534
Jeremy
Job Details: 10/18/2022
"Found that user interface was unresponsive, reseated connector on control, user interface became responsive but would not respond to all button touches. Unit also had F6E2 stored error code. Replaced console assembly, unit tested good.; dspstn on spec-tagged invntry: 1 W10810403 LID LOCK ASSY"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Rush, NY 14543
Jeremy
Job Details: 10/18/2022
Replaced deli drawer harness for broken wires and multiple failures throughout unit. Unit tested good.
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KBS0
Near Caledonia, NY 14423
Jeremy
Job Details: 10/18/2022
"Found unit has F8E4 error code and water in drip tray. Customer stated alarm occured when dishwasher had not been used. Ran unit through diagnostic cycle a could not find any drips. Determined that fill valve is leaking when dishwasher is not in use. Replaced fill valve, no leaks found."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Mount Morris, NY 14510
Jeremy
Job Details: 10/18/2022
Replaced fitting and water line from original door. Checked and found no more leaks.; dspstn on spec-tagged invntry: 1 WP4373559 FITTING
We serviced a
MAYTAG WASHER
Model MHW6630HW3
Near Hilton, NY 14468
Dave L
Job Details: 10/18/2022
Customer was concerned with an noise occurring at the end of the cycle. The customer had a load finishing when I arrived. Found the noise to be the 16 hour fresh hold option. The fan noise is normal when this option is selected.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Webster, NY 14580
Andres
Job Details: 10/18/2022
"Customer stated door strike was broken, I had strike with me I replaced it and tested unit on a diagnostic cycle. Unit looks and advances properly.; dspstn on spec-tagged invntry: 1 W11457841 STRIKE"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HT06
Near Webster, NY 14580
Andres
Job Details: 10/18/2022
"I replaced ACU and tested unit. Unit was still giving same results. I called whirlpool what else could be causing this, they explained to me that if it's an LED bulb the resistor is burn out and cause light to stay on. Ordering new bulb. Sr 7734842569; ordrng 1 8206232A (Light bulb)"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Ontario, NY 14519
Andres
Job Details: 10/18/2022
"Replaced drum. Tested dryer, Unit is working properly"
We serviced a
MAYTAG DRYER
Model MEDB880BW0
Near Walworth, NY 14568
Andres
Job Details: 10/18/2022
"Customer stated unit was not heating. I diagnosed unit checked made sure it Had 240v unit does have voltage. I took off front panel and checked heating element, element did not have continuaty. I also checked hi temp fuse.; ordrng 1 WP8544771 (Heating element)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Rochester, NY 14610
Andres
Job Details: 10/18/2022
Customer stated unit was leaking water. I diagnosed unit found water to be leaking from water line. Line was pinched underneath unit. I cut the part of the line that was leaking out and connected them using a 1/4 in line. Had customer turn on water and checked for leaks I did not see any.; used 1 25437 (1/4in coupler) from stock
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Rochester, NY 14617
James
Job Details: 10/18/2022
F8e1 f0e3 f0e5 f0e7. Cleared errors and tested. No hot water and no water to fabric softener dispenser. Replaced valve and tested. Unit functions properly. Pipes rattle in ceiling. Recommend securing pipes and installing hammer arrestors. ; dspstn on spec-tagged invntry: 1 W11165546 VALVE
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM00
Near Irondequoit, NY 14617
James
Job Details: 10/18/2022
Unit not dispensing ice. Auger motor shaft missing. Need shaft and clip. ; rqstng P&A on 1 W10847834 (Clip) and 1 W11509548 (Shaft)
We serviced a
JENN AIR REFRIGERATOR
Model JSD2697KEY
Near Williamson, NY 14589
James
Job Details: 10/17/2022
Water comes out of dispenser with a lot of air bubbles. Filter was stuck in housing and began leaking once removed. Reinstalled filter. Need housing. ; ordrng 1 WP67006524 (Housing) and 1 Sh15
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Seneca Falls, NY 13148
Doug Balcom
Job Details: 10/17/2022
Attached gauges to system. Low side -15 high side 40. Equilization pressure 10. Evacuated system charged with 140 psi of nitrogen unable to find a leak in either evaporator or anything in the back of the unit. Techline is submitting for exchange. issued SR#7734828583.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS
Near Geneseo, NY 14454
Jeremy
Job Details: 10/17/2022
"Special project already completed. Found that wash motor only hums when voltage is applied and does not pump water. Ordering wash motor.; ordrng 1 W11414076 (Wash Motor), dspstn on spec-tagged invntry: 1 W11537778 ELEMENT"
We serviced a
JENN AIR OVEN-MW COMBO
Model JMC7000ADB
Near Geneseo, NY 14454
Jeremy
Job Details: 10/17/2022
Replaced faulty door switch and fuse. Unit tested good.; dspstn on spec-tagged invntry: 1 WPM0805101 FUSE-20A
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ5
Near Rochester, NY 14623
Ray Benedetto
Job Details: 10/17/2022
"Unit making screeching sound when turntable is in use. Ordering turntable motor, ring and driver for repair.; rqstng P&A on 1 W10642989 (Turntable Motor) and 1 W11245707 (Turntable Driver) and 1 W11252182 (Turntable Ring)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE704DSS0
Near Williamson, NY 14589
James
Job Details: 10/17/2022
Dispenser not opening and not draining fully. 8-4 drain electrical problem. Drain pump short cycling. Dispenser openened twice in diagnostics. Need drain pump. ; ordrng 1 WPW10531320 (Pump)
We serviced a
KITCHENAID DISHWASHER
Model KUDC10FXSS6
Near Brockport, NY 14420
Dave L
Job Details: 10/17/2022
"Unit is only filling intermittently. Fill valve and low water error in diagnostics. Unable to recreate. Ordering control, harness, and valve; rqstng P&A on 1 W11035586 (Control) and 1 W10871222 (Harness) and 1 WPW10327249 (Valve)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS
Near Rochester, NY 14609
James
Job Details: 10/17/2022
Customer cancelled appointment
We serviced a
AMANA WASHER
Model NTW4516FW1
Near Rochester, NY 14612
James
Job Details: 10/17/2022
Replaced harnees and calibrated. No errors. Diagnostics cycle passed. Tested normal with small load. Unit went through cycles successfully. Customer is to monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Newark, NY 14513
Doug Balcom
Job Details: 10/17/2022
Customer states no cooling either compartment. Found compressor not running. Ordering compressor. ; ordrng 1 WPW10507886 (Compressor) and 1 WPW10143759 (Uv drier) and 1 W11506635 (Access valve) and 2 W11504415 (Lokring)s and 2 W11504416 (Lokring)s and 2 W11504436 (Lokring)s and 2 W11504445 (Lokring)s and 2 W11504431 (Lokring)s and 2 W10895757 (Lokring)s
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Camillus, NY 13031
Chuck
Job Details: 10/17/2022
"Customer stated that unit is not freezing or cooling. After inspecting the unit i discovered that the compressor is starting and cutting off due to a overload, compressor tested bad. Ordering compressor W11574734, coupler 8.5/8 W11504415, charging tube W11506621, drier W11109499, coupler 4/5 W11504445 and coupler 5/1.8 W11504447. ; ordrng 1 W11574734 (Compressor) and 2 W11504415 (Coupler 8.5/8)s and 2 W11506621 (Charging tube 6NK)s and 1 W11109499 (Drier) and 2 W11504445 (Coupler 4/5)s and 2 W11504447 (Coupler 5/1.8)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HBS02
Near Fairport, NY 14450
James
Job Details: 10/17/2022
Replaced lh door and inspected. Will install rh door on return. ; dspstn on spec-tagged invntry: 1 W11104459 DOOR
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Baldwinsville, NY 13027
Chuck
Job Details: 10/17/2022
Customer stated that third level rack was missing a roller. Verified the issue. Ordering right hand mount assembly W11231352; ordrng 1 W11231352 (Right hand rack assembly)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Baldwinsville, NY 13027
Chuck
Job Details: 10/17/2022
"Error code F7E3-basket engaged during Wash. cam and actuator tested bad. Replaced Cam W10721967 and actuator WPW10006355. Calibrated unit. Ran a diagnostic test cycle in which the unit operated as intended. Unit tested good ; used 1 W10721967 (Cam), and 1 WPW10006355 (Actuator) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD7500GW0
Near Liverpool, NY 13090
Chuck
Job Details: 10/17/2022
Replaced igniter. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model MSC21C6MFZ05
Near Pittsford, NY 14534
Ray Benedetto
Job Details: 10/17/2022
Loud buzzing noise from compressor and no cooling. Compressor not pulling any amperage. Ordering parts to complete sealed system repair.; ordrng 1 W11370574 (Compressor) and 1 W11109499 (Drier) and 2 W11504415 (Coupler 8/8.5)s and 2 W11504431 (Coupler 7/5)s and 2 W11506619 (Coupler 8)s and 2 W11504433 (Couple 6/4)s and 2 W11504447 (Coupler 5/1.8)s and 1 W11506635 (Access Valve) and 1 R600aKit
We serviced a
MAYTAG DRYER
Model MGDC400VWO
Near Rochester, NY 14619
Andres
Job Details: 10/17/2022
"Installed new thermostat. Tested unit on a sensor cycle, gas turned on a flame came on. Unit is heating."
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Pittsford, NY 14534
Ray Benedetto
Job Details: 10/17/2022
"Unit not cleaning dishes and Heat Dry not working. Recovered Heating/No heat error from memory. Heating element checks true, ~13 ohms. Reinstalled heater and tested, all functions normal. Contacted Techline, SR7734835622. Customer will monitor. If issues persists, will need control board, W10854225.; dspstn on spec-tagged invntry: 1 WPW10605057 PUMP"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW02
Near Livonia, NY 14487
Jeremy
Job Details: 10/17/2022
"Freezer is not cooling. Found that compressor start device is faulty causing compressor to not run. Ordering start device.; ordrng 1 W11198881 (Start Device), dspstn on spec-tagged invntry: 1 WPW10383615 THERMISTER-FREEZER"
We serviced a
MAYTAG WASHER
Model MHW5630HW2
Near Cicero, NY 13039
Chuck
Job Details: 10/17/2022
"Customer stated that unit was in lock mode. Error code F5E2-lock failure & F8E1-long fill. I inspected unit and found that connector was loose on the lock, i removed connector and reinserted. I ran a diagnostic test cycle in which the unit operated normally. Unit tested good."
We serviced a
KITCHENAID OVEN
Model KEBS109BSS01
Near Rochester, NY 14612
Ray Benedetto
Job Details: 10/17/2022
"Could not duplicate symptom on site. No error codes in memory pertaining to problem. Ran bake cycle to 350, unit heated properly. Customer will monitor."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Rochester, NY 14611
Andres
Job Details: 10/17/2022
Replaced motor. Put unit back together and tested it. unit is now tumbling and heating correctly.; dspstn on spec-tagged invntry: 1 279827 MOTOR
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKB0
Near Avon, NY 14414
Jeremy
Job Details: 10/17/2022
Replaced faulty motor and control for unit not running. Unit tested good.; dspstn on spec-tagged invntry: 1 W11410070 CONTROL
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW0
Near Irondequoit, NY 14617
Andres
Job Details: 10/17/2022
"Replaced tub ring. Customer had started a cycle and paused it so we can see it rinse then spin. I watched unit for any leaks, I did not see any. Unit is working properly"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Cicero, NY 13039
Chuck
Job Details: 10/17/2022
Customer stated that wheels on the top rack has fallen off. I verified the issue and replaced adjusters with kit W10712395. Unit tested good
We serviced a
WHIRLPOOL MICROWAVE
Model CAE2795FQ1
Near Auburn, NY 13021
Doug Balcom
Job Details: 10/17/2022
Replaced control and water inlet valve. Ran diagnostic test no codes. Unit is operating as designed.
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Rochester, NY 14608
Ray Benedetto
Job Details: 10/17/2022
Bake stays on until breaker is flipped. Needs control board to repair. Customer will email bill of sale to office.; schdld next appmnt for 10/19 WED !
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFX2876DRM00
Near Fairport, NY 14450
James
Job Details: 10/17/2022
"Replaced evap harness, control, and freezer led. Tested thermistor in diagnostics and freezer began cooling on its own. One year warranty on repair."
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Williamson, NY 14589
James
Job Details: 10/17/2022
Tested and found leak from float switch. Tightened float switch nut and unit no longer leaking. Customer is to monitor. ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near North Chili, NY 14514
Ray Benedetto
Job Details: 10/17/2022
"Right door is making squeaking sound when opening and closing. Found plastic cams rubbing against each other and slightly deteriorating. Ordering hinge, cams and closer to repair.; ordrng 1 W10789147 (Door Stop Cover) and 1 WPW10257203 (Upper Cam Closer) and 1 W11037957 (Door Stop Bracket) and 1 W11311687 (Lower Door Cam) and 1 W11292872 (Door Hinge)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Rochester, NY 14624
Jeremy
Job Details: 10/17/2022
Replaced control and console for stuck key error code. Unit tested good.; dspstn on spec-tagged invntry: 1 W11225084 CONTROL
We serviced a
MAYTAG DISHWASHER
Model MDB5601AWW
Near Webster, NY 14580
Andres
Job Details: 10/17/2022
"Customer stated unit was not washing. I diagnosed unit and found that it is filling but pump is not functioning. I gave customer a quote for repair, she says she wants to invest in a new one instead"
We serviced a
WHIRLPOOL RANGE
Model WFE770HOFZ0
Near Syracuse, NY 13212
Chuck
Job Details: 10/17/2022
Customer stated that she heard a pop and the unit wouldnt come back on. Bake element & thermal fuse tested bad. Ordering bake element W10779716 and thermal fuse WP3196548. ; rqstng P&A on 1 W10779716 (Bake element) and 1 WP3196548 (Thermal fuse)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHB00
Near Rochester, NY 14624
Ray Benedetto
Job Details: 10/17/2022
"Unit not making ice. Ice maker arm stuck in downward position and won't reset. Replaced ice maker, cycled and filled. Component operating normal. Customer concerned about food freezing on top shelf of fridge. Could not duplicate symptom, verified that damper was working properly.; dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Ontario, NY 14519
Andres
Job Details: 10/17/2022
Customer stated unit was warm in the fresh food section but freezer was ok. He told me that he defrosted the unit plugged it back in and unit started working correctly. I took off back cover and checked thermistor. Thermistor checked good and it was not loose. I could not find an issue customer is to monitor. If they ca back order W11395558
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Webster, NY 14580
Andres
Job Details: 10/17/2022
Customer stated rack is rubbing on gasket when pushing it back in. I bent rack inward a little and is no longer rubbing. Customer also stated that theirs soap residue left when cycle is finished. I advised customer turns on hot water before starting a cycle and also using the hi temp wash and hi temp dry
We serviced a
KITCHENAID DISHWASHER
Model KDTE204DSS0
Near Webster, NY 14580
Andres
Job Details: 10/17/2022
Replaced both wash arms. I used clear door to make sure arms were spinning. Unit is now washing properly
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Rochester, NY 14606
Dave L
Job Details: 10/17/2022
"Customer states that the unit has made another abnormal noise. Had the customer load the unit with towels so I could test it in drain and spin. Found that the actuator was not completelyShifting out of agitation during spin. Replaced actuator, belt , and cam. Tested ok; used 1 WPW10006355 (ACTUATOR), 1 W10721967 (CAM), and 1 WPW10006384 (BELT) from stock"
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Webster, NY 14580
Andres
Job Details: 10/17/2022
Customer stated that she is still having issues with drying. I took temp readings on med heat unit got up to 210 and down to 120. Unit is cycling correctly. I called whirlpool to get this noted and explained to them what is going on. I also tested timed dry and heater turned on and is heating correclty. I believe that unit is having ventelation issues. I suggested customer gets a indoor vent kit to eliminate their vent and see if that's the issueSr 7734828194; dspstn on spec-tagged invntry: 1 279838 ELEMENT and 1 WP3977767 THERMOSTAT
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Churchville, NY 14428
Jeremy
Job Details: 10/17/2022
Replaced heater in accordance with special project. Unit tested good.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Rochester, NY 14611
Dave L
Job Details: 10/17/2022
Replaced isolation valve due to no water or ice. Tested ok.
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Rochester, NY 14612
Dave L
Job Details: 10/17/2022
Replaced latch and control due to unit not starting
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW
Near Rochester, NY 14616
Dave L
Job Details: 10/17/2022
"Replaced top, dispenser, and drawer due to leaking load and go dispenser. Tested ok"
We serviced a
WHIRLPOOL WASHER
Model VAW3584GW1 CV
Near Rochester, NY 14626
Dave L
Job Details: 10/17/2022
Replaced capacitor. Customer has not addressed drain issue. Left hose with the customer. Unit tested good. HighlyRecommending installing a standard stand pipe drain for the washer. ; dspstn on spec-tagged invntry: 1 W11244231 HOSE
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Rochester, NY 14626
Dave L
Job Details: 10/17/2022
Replaced hinges and receiver. Tested ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Spencerport, NY 14559
Dave L
Job Details: 10/17/2022
Replaced tub seal and lower door seal due to water in drain pan. Documented issue with tech line. Customer to monitor. Left dispenser with customer.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Rochester, NY 14625
Andres
Job Details: 10/17/2022
"Customer stated unit was making a noise that lasted a few seconds. I diagnosed unit and found damper to be making noise. Had damper with me, I replaced it and it no longer makes noise."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KBL0
Near Brockport, NY 14420
Dave L
Job Details: 10/17/2022
Found unit leaking from the upper right hand corner due to a deformed tub seal . Ordering seal; ordrng 1 W11483553 (Gasket)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Newark, NY 14513
Doug Balcom
Job Details: 10/17/2022
Unit not here for repair. The unit here has a different ser number.
We serviced a
MAYTAG WASHER
Model MHW6630HW3
Near Geneva, NY 14456
Doug Balcom
Job Details: 10/17/2022
Customer states heavy and normal wash will not work. Ran diagnostic test found F8E1 error code. Long fill. Found water valves only partially turned on. Checked screens they are clear. Turned valves on fully. Ran diagnostic test no codes. Unit is operating as designed.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Geneva, NY 14456
Doug Balcom
Job Details: 10/17/2022
Replaced sump assembly. Ran diagnostic test no codes. Unit is operating as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Hilton, NY 14468
Dave L
Job Details: 10/17/2022
Freezer is building frost because the mullion is caved in in the center. Documented with tech line as non repairable. Whirlpool with contact customer.SR7734826900
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Perry, NY 14530
Jeremy
Job Details: 10/17/2022
"Replaced hinge, screw and hinge cover for stripped screw. Door opens and closes properly."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Syracuse, NY 13206
Chuck
Job Details: 10/13/2022
Customer stated that unit is not agitating. No codes. After inspecting the unit i found the problem to be with the nidec actuator. Replaced actuator. Calibrated unit. Ran a diagnostic test cycle in which the unit operated normally. Unit tested good. ; used 1 WPW10006355 (Actuator) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW
Near Hilton, NY 14468
Dave L
Job Details: 10/13/2022
Customer is experiencing wet loads cleared pressure port to improve water level sensing customer to monitor
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Rochester, NY 14626
James
Job Details: 10/13/2022
"Unit grinding on agitation and squeaking during spin. Excessive vibration on full spin. Rotor loose on gearcase with bolt tight. Need gearcase, slider, rotor and nut. ; rqstng P&A on 1 W11260238 (Rotor) and 1 W10734521 (Slider) and 1 W11449841 (Drive), ordrng 1 W11551646 (Nut)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Rochester, NY 14617
Andres
Job Details: 10/13/2022
"Customer stated unit was squeaking. I opened and closed door heard the squeaking coming from the bottom right corner. I used some WD40 to lubricate it, unit no longer makes noise"
We serviced a
WHIRLPOOL MICROWAVE
Model UMV1160CB
Near Lakeville, NY 14480
Josh Henchen
Job Details: 10/13/2022
"Customer stated he heard a loud pop and microwave stopped heating. Checked and found faulty magnetron, ordering megnatron W10754299.; ordrng 1 W10754299 (MAGNETRON)"
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW1
Near Victor, NY 14564
Josh Henchen
Job Details: 10/13/2022
"Customer stated dryer taking longer and longer to dry clothing. Checked and found Very long vent run(took photos), leveled front of dryer to help with noises. Tested vent, it came back yellow, however venting isn't even a year old. Recommended changing vent situation to help with drying times. Dryer checks good."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS
Near Pittsford, NY 14534
Josh Henchen
Job Details: 10/13/2022
"Customer stated dishwasher is not functioning properly at all. Checked and found F6E4,F8E3,F9E1,F9E4. Ran diagnostic cycle drain pump isn't activating to push out water. Ordering Drain pump W10914557. Will need shop vac.; ordrng 1 W10914557 (DRAIN PUMP)"
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW3
Near Henrietta, NY 14586
Ray Benedetto
Job Details: 10/13/2022
Customer did not need service. Washing machine with replaced with a new one.
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Rochester, NY 14618
Josh Henchen
Job Details: 10/13/2022
"Replaced gearcase, splutch assembly, actuator and washplate due to washer leaking oil and not agitating correctly. Ran diagnostic cycle, washer test good. Washer checks good.; dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 WPW10006355 ACTUATOR"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS04
Near Brockport, NY 14420
Dave L
Job Details: 10/13/2022
Found air returns blocked with ice preventing airflow to the ice maker. Removed ice from freezer evaporator air returns. Customer to monitor for ice after 24 hours. Power cycled unit to clear error codes
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFZ02
Near Rochester, NY 14606
Dave L
Job Details: 10/13/2022
Inspected unit for abnormalNoises. Found discharge tube making contact with suction line in the machine compartment. Adjusted tubing. Did not find the unit to be abnormally loud.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Rochester, NY 14606
Dave L
Job Details: 10/13/2022
Customer experienced an abnormal noise while washing sheets. Tested okay in diagnostics and quick wash. Checked cam and belt for wear. Reseated cam and belt. Watched quick wash to completion to verify operation
We serviced a
MAYTAG WASHER
Model MVWP475EW0
Near Rochester, NY 14618
Ray Benedetto
Job Details: 10/13/2022
Unit not draining and making a grinding sound. Found foreign object in drain pump that caused drain pump to fail. Needs drain pump to repair. ; ordrng 1 WPW10276397 (Drain Pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Pittsford, NY 14534
Ray Benedetto
Job Details: 10/13/2022
"Unit keeps tripping breaker. Fridge was plugged into a GFCI outlet, which was causing it to trip. Customer plugged into a dedicated outlet and unit has not tripped. Will need to consult a licensed electrician per Service Pointer W11525530. Customer Verified with Techline, SR7734811190 that it is a GFCI outlet."
We serviced a
WHIRLPOOL WASHER
Model MHW5630HC
Near Rochester, NY 14616
Dave L
Job Details: 10/13/2022
Customer had a load of towels that did not spin out. No errors in diagnostics. Found drain hose installed too low. Customer added a stand pipe to correct issue. Tested unit extensivelyTo verify it was operating normally.
We serviced a
WHIRLPOOL OVEN
Model KFGG500EWH0
Near Camillus, NY 13031
Chuck
Job Details: 10/13/2022
Customer stated that unit is not consistently heating up. I cycled the unit on 350 bake cycle measuring the high and low temps 10 times in which the unit operated normally. I could not duplicate the issue. Unit tested good.
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Rochester, NY 14611
Andres
Job Details: 10/13/2022
Replaced door switch and tested unit. Unit is turning on and heating properly; dspstn on spec-tagged invntry: 1 279816 CUTOFF-THERMAL
We serviced a
MAYTAG DRYER
Model MGDC400VWO
Near Rochester, NY 14619
Andres
Job Details: 10/13/2022
Customer stated unit was not stopping when in a automatic cycle. I checked timer to make sure it advanced and also that unit is heating. Thermostat is not sensing correct temp. Ordering fuse.; ordrng 1 WP3387134 (Thermostat)
We serviced a
MAYTAG DRYER
Model MED5630HWO
Near Rochester, NY 14618
Andres
Job Details: 10/13/2022
Customer stated unit was making loud noise. I diagnosed unit and found lint built up around blower wheel. I cleaned out blower and put unit back together. Unit is no longer making noises.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204DSS0
Near Webster, NY 14580
Andres
Job Details: 10/13/2022
"Customer stated units spray arms were not moving. I diagnosed unit using clear door, I did notice that neither arm were spinning. The water coming out does have good pressure and it does not look weak. Ordering new spray arms.; ordrng 1 W11101428 (Spray arm) and 1 WPW10448645 (Upper spray arm)"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Rochester, NY 14626
Dave L
Job Details: 10/13/2022
Water supply has been shut of to the unit turned on water supply. Cold water shut off leaks. Recommending the customer have a qualified plumber address the water issue
We serviced a
MAYTAG DRYER
Model PYET244AYW
Near Fairport, NY 14450
Ray Benedetto
Job Details: 10/13/2022
"Unit stopped working mid-cycle. Machine receiving ~240 VAC. Called Techline SR7734809660, tested thermal fuse, no continuity. Needs thermal fuse to repair.; ordrng 1 LA-1053 (Thermal Fuse)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Syracuse, NY 13219
Chuck
Job Details: 10/13/2022
Unit had bad heater. Replaced heating element. Left old heater with customer. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW03
Near Rochester, NY 14616
Dave L
Job Details: 10/13/2022
Found leak on plastic water supply line. Leak is on the house side. Recommending that the customer have a qualified plumber install a copper water supply line.
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW1
Near Newark, NY 14513
Andres
Job Details: 10/13/2022
Washers model was worn out and could not see model number so previous tech accidentally got the wrong part number. I found the model and I'm ordering correct part.; ordrng 1 W11217817 (Suspension)
We serviced a
MAYTAG WASHER
Model MHW6630HC3
Near Lyons, NY 14489
Andres
Job Details: 10/13/2022
I went to install lid on the washer I noticed that it had a dent. Ordering new lid.; ordrng 1 Wpw10460693 (Lid)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAW04
Near Fairport, NY 14450
Ray Benedetto
Job Details: 10/13/2022
Replaced ice maker. Component cycled and filled. Operating normal.
We serviced a
WHIRLPOOL DRYER
Model WGD5620HW3
Near Penfield, NY 14526
Josh Henchen
Job Details: 10/13/2022
"Customer stated dryer stopped working. Checked and found no codes, Ran all cycles with different temps, functions as expected. Dryer checks good."