Service History 158 - Appliance Tec

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Penfield, NY 14526

Evan

Job Details: 09/27/2021

Replacing wash motor due to unit leaking from original wash motor at diverter. Replaced wash motor. Ran multiple cycles to confirm function. Unit tested good

We serviced a

MAYTAG WASHER

Model MVWB855DC4

Near Rochester, NY 14625

Evan

Job Details: 09/27/2021

Customer stating lid has cracked again. Unit has had 3 lids installed on machine since April. Lid is continually cracking is same spot. Tech is also going to replace hinge and hinge pins in addition to lid. Order parts ; ordrng 1 W11256781 (Lid) and 1 W11401116 (Hinge) and 1 W11399226 (Hinge) and 1 WP8563965 (Hinge pin) and 1 WP8563965 (Hinge Pin)

We serviced a

WHIRLPOOL OVEN

Model WFE361LVB0

Near Webster, NY 14580

James

Job Details: 09/27/2021

Replaced lf infinite switch and tested. Unit functions properly. One year warranty on repair

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Rochester, NY 14606

Steve

Job Details: 09/27/2021

Customer cancelled. No service needed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Penfield, NY 14526

Dave F

Job Details: 09/27/2021

Drain tube not draining found drain pan frozen . Cleared drain it is slow to drain down . Found the rubber grommet between liner and tube is collapsed. Called techline SR 7731845546 nothing we can do to fix it . Techline said either customer will be contacted or we will be about next steps . Added extra holes to help with draining .

We serviced a

MAYTAG DRYER

Model MGDB400VQ0

Near Rochester, NY 14616

Dave L

Job Details: 09/27/2021

"Unit is not staying lit/smells like gas. Found that the gas valve has failed. Glued rear drum seal back on and cleaned cabinet. Ordering burner assembly. ; ordrng 1 WP8557891 (Burner assembly), dspstn on spec-tagged invntry: 1 WP3390719 FUSE-THERMAL , used 1 Sh (Sh) from stock"

We serviced a

WHIRLPOOL OVEN

Model WOD93EC0AS00

Near Hilton, NY 14468

Dave L

Job Details: 09/27/2021

Verified control failure with tech line. Broil element failed ohms tests and will not heat completely. Ordering element. ; ordrng 1 WPW10260252 (Broil element)

We serviced a

JENN AIR REFRIGERATOR

Model JFFCC72EFS02

Near Webster, NY 14580

Dave F

Job Details: 09/27/2021

Ice making just keeps cycling and does not stop called techline SR 7731844443 . Techline said to test in 120 in diagnostics ice maker failed said to replace ice maker . Ordering ice maker W11262316; ordrng 1 W11262316 (icemaker)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Hilton, NY 14468

Dave L

Job Details: 09/27/2021

Replaced shorted freezer module. Tightened freezer handle. ; dspstn on spec-tagged invntry: 1 W10695459 MODULE

We serviced a

WHIRLPOOL DRYER

Model WED4616FW

Near Rochester, NY 14620

Steve

Job Details: 09/27/2021

154 - 134 128 - 151123 - 145 124- 147Tested the temps in dryer and they are within range the dryer is testing good. Tested vent with =ent tester and it tests good. The dryer ice maker cycling temps properly. ; dspstn on spec-tagged invntry: 1 279838 ELEMENT

We serviced a

JENN AIR REFRIGERATOR

Model JCD2595WEK00

Near Brighton, NY 14610

Steve

Job Details: 09/27/2021

Replaced dispenser control and motor for not opening door flapper for ice dispenser. The ice dispenser tested good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMYH04

Near Rochester, NY 14622

James

Job Details: 09/27/2021

"Rh door bottom broken off due to worn cam. Door is contacting metal hinge. Need cam and door. Door handles chipped. Customer paid for parts. Paid in full. ; rqstng P&A on 1 LW10353181 (Door) and 1 WPW10470155 (Closer), ordrng 2 W11459378 (Handle)s"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Rochester, NY 14626

James

Job Details: 09/27/2021

Replaced valve and cam. Calibrated and ran diagnostics cycle successfully. ; dspstn on spec-tagged invntry: 1 W10721967 CAM

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS00

Near Penfield, NY 14580

Dave F

Job Details: 09/27/2021

Noticed customer using aftermarket filter. Was able to insert filter and close filter housing door but the door pops open when getting water out of dispenser. Advised customer to purchase name brand filter. If customer buys name brand filter and problem persists. Order filter housing W10394053. Customer noticed some freezing in fresh food section. Noticed shelving was not stacked in proper location possibly causing freezing. Also set fresh food temp to 38. Was set at 36.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GZ25FSRXYY2

Near Fairport, NY 14450

Dave F

Job Details: 09/27/2021

"Checked power going to ice maker, is receiving 120volts. Cycled ice maker did not call for water. Jumped water valve on ice maker and water valve sent water to ice maker. Needs new ice maker. Ordering ice maker. ; ordrng 1 W10882923 (icemaker)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHZ02

Near Pittsford, NY 14534

Dave F

Job Details: 09/27/2021

"Water wont dispense. Removed water filter to relieve pressure in system still not working. Tested power going to water valve, is receiving 120volts. Checked valve for water line in basement. Valve is open and water is getting it water valve on unit. Per service pointer W11394954A going to order supply line kit W10786952 and ordering new water valve. Recommend replacing braided steel line going to unit from basement. ; ordrng 1 W10786952 (valve) and 1 W11312191 (valve)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Victor, NY 14564

Dave F

Job Details: 09/27/2021

"F9E2, f9e1, drain problem error codes. Found drain house connection to tub was twisted causing a kinked line and poor water flow when attempting to drain. Fixed hose connection so water flow is much better. Tested in auto diagnostics, unit is draining well. Found wire connection to soap dispenser was loose. Pushed connector in all the way so connection is secure. Tested in auto diagnostics and dispenser opened as it should. Unit tested good. Heater is working."

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Canandaigua, NY 14424

Dave F

Job Details: 09/27/2021

Unit not draining. Ohmed out drain pump it was out of spec. Needs drain pump. Replaced drain pump. Tested unit in auto diagnostics. Unit tested good. Its draining. Heater is working. ; dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN

We serviced a

WHIRLPOOL DRYER

Model WED8000DW3

Near Canandaigua, NY 14424

Dave F

Job Details: 09/27/2021

"Replaced rollers, tensioner pulley and belt on unit. Tested unit. Unit tested good."

We serviced a

MAYTAG WASHER

Model MVW6200KW1

Near North Chili, NY 14514

Evan

Job Details: 09/14/2021

Replacing parts listed due to unit failing to respond to commands. Replaced parts and attempted to run test cycle. Unit will not run drain pump. Pump is receiving proper voltage but wont run to remove water. Ordering drain pump ; ordrng 1 W11399437 (Pump)

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Rochester, NY 14624

Evan

Job Details: 09/14/2021

Attempted to replace 3rd level tub rack but tech is missing rack clips that attach rack to tub. Ordering clips ; ordrng 2 W11545286 (Tub nut)s

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Dansville, NY 14437

Dave F

Job Details: 09/14/2021

Wash had motor fault error . Found unit had nidec actuator. W11531483 Service pointer. Replaced actuator with wpw10006355 calibrated unit and ran auto diagnostics. Unit tested good .; used 1 WPW10006355 (ACTUATOR) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHV01

Near Victor, NY 14564

Dave F

Job Details: 09/14/2021

Replaced evaporator fan motor . Tested unit . Unit tested good .

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ02

Near Victor, NY 14564

Dave F

Job Details: 09/14/2021

Found water filter door had fallen off . Nothing was broken was able to get the door back on and filter does come out . . Customer asked about the crisper drawer part number W11162443. Unit tested good .

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHB1

Near Hilton, NY 14468

Dave L

Job Details: 09/14/2021

Replaced sump and inlet valve. Tested unit in garage with water and power. Unit tested ok.

We serviced a

WHIRLPOOL MICROWAVE

Model KEMS378SSS05

Near Fairport, NY 14450

Dave F

Job Details: 09/14/2021

Unit not powering on . Pulled unit out and went into power box checked power only had 120 in L1 . L2 had 0 . Checked breakers they were both on found breaker was charred. Cleaned connections unit is now working but customer needs to contact electrician.

We serviced a

WHIRLPOOL WASHER

Model WTW4850HW2

Near Mount Morris, NY 14510

Steve

Job Details: 09/14/2021

Replaced control for erratic operation and lid not unlocking. The washer tested good in diagnostics and calibrated washer.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ00

Near Geneseo, NY 14454

Steve

Job Details: 09/14/2021

Replaced damper motor for loud operation. The refrigerator tests good

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Livonia, NY 14487

Steve

Job Details: 09/14/2021

Found heater is open causing no dry . Ordering heater. ; ordrng 1 W10518394 (Heater) and 1 Sh15 (Shipping)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF989SDAE00

Near Penfield, NY 14526

Dave F

Job Details: 09/14/2021

Fresh food drain tube was plugged . Ice building up underneath the drawer . Cleared drain tube and defrosted Freshfood evap . Foil taped and zip tied evap thermistor in correct location. Screwed the drain pan down the keep water flowing to the right . Added screws to the evap cover . Changed defrost mode from adaptive to basic .. unit tested good .

We serviced a

WHIRLPOOL REFRIGERATOR

Model URB551WNGZ

Near Canandaigua, NY 14424

Steve

Job Details: 09/14/2021

Replaced main control for persistent alarm going off. The customer is going to monitor. ; dspstn on spec-tagged invntry: 1 W10846758 CNTRL- ELEC

We serviced a

KITCHENAID DISHWASHER

Model KUDC03IVWH2

Near Brockport, NY 14420

Dave L

Job Details: 09/14/2021

Dishwasher will not run because it has a stuck key. Ordering console ; ordrng 1 WPW10250008 (Console)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAYE4

Near Penfield, NY 14526

Dave F

Job Details: 09/14/2021

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW

Near Spencerport, NY 14559

Dave L

Job Details: 09/14/2021

Found unit in drain lockout. Verified pump and trap were clear. Checked pressure hoses for cracks or kinks. Ran unit in diagnostics. Unit fills and drains but cant prove water level. Ordering sensor and control. ; ordrng 1 W11044866 (Pressure sensor) and 1 W10676317 (Pressure hose) and 1 W11367297 (Control)

We serviced a

WHIRLPOOL RANGE

Model KSIB900ESS2

Near Spencerport, NY 14559

Dave L

Job Details: 09/14/2021

Rear right burner displaying f21 error. Power cycleDid not clear code. Ordering keypad; ordrng 1 W11208294 (Keypad)

We serviced a

WHIRLPOOL REFRIGERATOR

Model GX5FHTXVB05

Near Pittsford, NY 14534

Dave F

Job Details: 09/14/2021

"Drain tube was plugged . Replaced drain tube W10619951 . Defrosted unit and drain , unit tested good .; used 1 W10619951 (TUBE-DRAIN) from stock"

We serviced a

WHIRLPOOL DRYER

Model MGDB766FW0

Near Honeoye Falls, NY 14472

Steve

Job Details: 09/14/2021

Customer stated it was scraping when doing heavy loads. Replaced rollers and idler for noisy operation. ; used 1 4392065 (Repair kit) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHB00

Near Pittsford, NY 14534

Dave F

Job Details: 09/14/2021

Items freezing in fresh food by damper . Checked temperatures in freshfood set to 37 was 36 in fresh food . 2 degrees in freezer set to 2 . Unit drawers need to be stacked on top of each other or it will cause freezing. Fixed shelfs and adjusted freezer up to 4 degrees . Customer will monitor.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Rochester, NY 14618

Dave F

Job Details: 09/14/2021

Freezer led was out. Replaced freezer led unit all lights are on and tested good . W11460554D service pointer for freezer led . S code S191AQ; dspstn on spec-tagged invntry: 1 W10695459 MODULE

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV976FDEM01

Near Rochester, NY 14620

Dave L

Job Details: 09/14/2021

Spoke to customer on the phone. Customer was able to unplug the unit and disconnect deli harness. Ice water and lights returned when powered back on. Customer stating that fresh food drain pan isBowed causing ice to build up and trapHarness. Ordering deli harness and drain pan kit. ; ordrng 1 W11170612 (Harness) and 1 W11457241 (Drain pan) and 1 Sh (Sh)

We serviced a

JENN AIR REFRIGERATOR

Model JCD2595WEK00

Near Brighton, NY 14610

Steve

Job Details: 09/14/2021

The dispenser motor is not responding. Tested for power at dispenser control to motor and found voltage. Ordering motor. ; ordrng 1 WPW10184813 (Motor dispenser) and 1 Sh15 (Shipping)

We serviced a

WHIRLPOOL WASHER

Model WFW92HEFW0

Near Henrietta, NY 14467

Steve

Job Details: 09/14/2021

Customer has a service contract. Customer is going to call service contract and have us dispatched.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FNAM01

Near West Henrietta, NY 14586

Steve

Job Details: 09/14/2021

Found the defrost drain was plugged. Removed blockage with steamer and the refigerator tests good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Rochester, NY 14624

Evan

Job Details: 09/14/2021

Customer stated that unit was failing to produce ice. Ran ice maker harvest cycle unit would not run harvest initially. Cycled power on unit and put unit into diagnostic and tested again. Unit began to run harvest cycle. Unit cycled and dumped existing ice. Ran fill test also to confirm function. Tech is going to contact customer to confirm unit is making ice in a few days. If issue persists order W11546935

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC2

Near Rochester, NY 14616

Dave L

Job Details: 09/14/2021

Found unit with door locked. Unlocked door manually. Pump filter is clogged. Customer is aware that this is not covered under warranty and will clean pump trap themselves. Trap is accessible by the customer on this model.

We serviced a

MAYTAG DISHWASHER

Model MVWC565FW0

Near Rochester, NY 14616

Dave L

Job Details: 09/14/2021

Customer has been noticing a noise during agitation. Found drive pulley slightly loose. Tightened pulley. Noise went away. Went over use and care with customer. ; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311SFYWO1

Near Rochester, NY 14612

Dave L

Job Details: 09/14/2021

Found plugged defrost drain causing ice build up I. Freezer. Removed ice and cleaned drain.

We serviced a

WHIRLPOOL DRYER

Model WED7800XWO

Near Rochester, NY 14612

Dave L

Job Details: 09/14/2021

"Found worn belt idler causing a noise. When cabinet was exposed it was full of lint. Front drum seal was no longer attached. Glued drum seal back on, cleaned cabinet, and replaced worn belt idler. Can not recommend that this unit be used until venting is cleaned as it is clogged. Tested unit and then left it unplugged ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT , used 1 279640 (Idler), and 1 Sh (Sh) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW94HEXW2

Near Rochester, NY 14624

Evan

Job Details: 09/14/2021

Replacing motor control due to unit displaying f6e1 code for MCU and CCU failing to communicate. Replaced control. Ran test cycle. Unit tested good

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near West Henrietta, NY 14586

Evan

Job Details: 09/14/2021

Customer stating that unit is not spinning out correctly. Discovered that drive hub teeth had worn away causing issue. Replaced drive hub. Cleared error codes. Unit tested good ; used 1 W10528947 (Drive Hub) from stock

We serviced a

WHIRLPOOL WASHER

Model MVW6465HW3

Near Rochester, NY 14623

Evan

Job Details: 09/14/2021

Customer stated that unit would not run a rinse cycle and would have to manually set unit to rinse and spin. Checked for error codes. Found f8e1 code stored. Also found that drain line was not hung properly causing water to drain from tub. Drain hose was too low. Adjusted hose and ran test cycle. Unit tested good

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HB4

Near Rochester, NY 14623

Evan

Job Details: 09/14/2021

Customer stating that unit would not start a cook cycle. Discovered that tabs that engage interlock switches are broken on door causing issue. Door will need to be replaced. Ordering door; ordrng 1 W11247223 (Door)

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near West Henrietta, NY 14586

Steve

Job Details: 09/14/2021

Tested washer and found no error codes. It ran through auto diagnostics good and calibrated washer for better wash experience. Answered questions on amount of water during wash cycle. The washer tests good.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS04

Near Rochester, NY 14612

James

Job Details: 09/14/2021

Ice freezing in clumps. Pantry doors uneven. Replaced Icemaker and tested icemaker and dispenser. Adjusted doors. Customer is to monitor.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Rochester, NY 14612

James

Job Details: 09/14/2021

Replaced control and ff gaskets. Molded gaskets with heat gun. Doors are sealing properly. Inspected evap for frost buildup and found Normal frost pattern.

We serviced a

GE RANGE

Model CGS980SEM1SS

Near Rochester, NY 14610

James

Job Details: 09/14/2021

Verified knobs are correct for 4 outside burners.

We serviced a

JENN AIR REFRIGERATOR

Model JFFCC72EFS02

Near Webster, NY 14580

James

Job Details: 09/14/2021

"Replaced Icemaker, bin, motor and adapter. Tested crushed and cubed ice. Ice dispensing properly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF507HBS02

Near Penfield, NY 14526

James

Job Details: 09/14/2021

Replaced dual valves and tested. Hammer noise reduced but water pulsates. Recommend installing an in line water pressure regulator. Lowered feet and inspected that side of fridge is not contacting cabinets. Could not replicate condenser vibration. Customer is to monitor. If problem persists replace W11127829

We serviced a

WHIRLPOOL WASHER

Model WTW6300WW0

Near Ontario, NY 14519

James

Job Details: 09/14/2021

Complaint of odor from inside of tub. Removed drain pump and inspected and found no obstruction. Recommend running clean cycle and running a drain and spin every few days if washer isn't being used.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Ontario, NY 14519

James

Job Details: 09/14/2021

Code to cover Labor only: S16360. Ff evaporator frozen and customer left unit off to defrost. Fan and thermistor passed. Defrost tray is warped causing ice damming on lh side of tray. Need drain kit. Paid in full; ordrng 1 W11457241 (Drip tray) and 1 Sh15

We serviced a

MAYTAG DRYER

Model MGD5630HW1

Near Rochester, NY 14612

James

Job Details: 09/13/2021

Unit vibrates near motor. Cleaned cabinet and placed foam pads under exhaust duct and vent housing. Tested unit and it no longer vibrates excessively.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Rochester, NY 14616

James

Job Details: 09/13/2021

Unit still leaking. Service pointer for sealing liner and replacing fan blade. Reschedule customer; ordrng 1 W11188815 (Diffuser) and 1 W11126274 (Tower) and 1 W10916494 (Kit)

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Rochester, NY 14617

James

Job Details: 09/13/2021

"Unit stuck in spin and clothes not washing. Actuator disconnected from cam. Replaced actuator and calibrated. Unit functions properly. ; dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 W11307244 LATCH , used 1 Wpw10006355 (Actuator) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Rochester, NY 14617

James

Job Details: 09/13/2021

Replaced rack adjusters and tested. Unit functions properly ; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER

We serviced a

MAYTAG WASHER

Model MVWB855DC3

Near Webster, NY 14580

Dave F

Job Details: 09/13/2021

Customer complaint machine is very loud when running. Spun basket by hand and basket is making loud grinding sound. Needs gearcase. Ordering gearcase and slider. ; rqstng P&A on 1 W10734521 (slider) and 1 W11455453 (Gearcase)

We serviced a

KITCHENAID FREEZER

Model KRFF507HPS00

Near Webster, NY 14580

Dave F

Job Details: 09/13/2021

LED module in freezer is out and multiple LEDS in the fresh food section. Replaced LED module in freezer. Module was foamed in. All lights now working as expected. Unit tested good. ; dspstn on spec-tagged invntry: 1 W10695459 MODULE

We serviced a

WHIRLPOOL REFRIGERATOR

Model ARB2109ABR

Near Fairport, NY 14450

Steve

Job Details: 09/13/2021

Replaced thermostat for not starting refrigerator. The refigerator started and compressor is on. The refigerator tests good ; dspstn on spec-tagged invntry: 1 W10822278 TIMER-DEFROST

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ04

Near Irondequoit, NY 14609

James

Job Details: 09/13/2021

Unit only dispensing crushed ice. Freezer led off. Buzzing noise from condenser. Solenoid seized and not going back down. Led burned out. Need foam for condenser. ; rqstng P&A on 1 W11520324 (Led) and 1 WP2152713 (Solenoid)

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE204KPS0

Near Fairport, NY 14450

James

Job Details: 09/13/2021

Replaced heater and tested and found no leaks.

We serviced a

KITCHENAID DISHWASHER

Model KDTE234GPS0

Near Webster, NY 14580

Dave F

Job Details: 09/13/2021

Button for dispenser door is missing and spring for door is missing. Ordering dispenser W10861000. ; schdld next appmnt for 9/17 FRI !

We serviced a

JENN AIR RANGE

Model JGRP430WP01

Near Victor, NY 14564

Steve

Job Details: 09/13/2021

Found control not reading meat probe. Ordering control .; ordrng 1 W10888661 (Control) and 1 Sh15 (Shipping)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF993FIFM00

Near Canandaigua, NY 14424

Steve

Job Details: 09/13/2021

Found freezer temp at 10 and customer has been getting glacier frost in drawers. Ordering control for inconsistent temps; rqstng P&A on 1 W11164517 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Canandaigua, NY 14424

Steve

Job Details: 09/13/2021

Found the ice maker is missing bail arm. Ordering bail arm. The unit was not defrosting . Put it in defrost manually and heater worked. Ordering ui. Customer is going to talk to husband about repair. ; rqstng P&A on 1 W11559683 (Shut off im) and 1 Sh15 (Shipping) and 1 W11387384 (User interface)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ00

Near Canandaigua, NY 14424

Steve

Job Details: 09/13/2021

Found frost build up on damper and the pantry damper. Removed frost. Restricted the pantry damper to half and raised freezer temp to recommended temp of 4 from 6 . Caulked liner for warm air entering fresh food section. Replaced control board. For not alerting customer the door is open. The refigerator tests good. ; used 1 Wpw10503278 (Jazz board) from stock

We serviced a

MAYTAG WASHER

Model MHW5500FW0

Near Canandaigua, NY 14424

Steve

Job Details: 09/13/2021

Replaced bellow for leaking. The washer tested good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Brockport, NY 14420

Dave L

Job Details: 09/13/2021

Customer stating that the unit would not stop filling on the previous cycle until the water wash shut off manually. The I let valve functioning normally atTime of service. Ordering and replacing valve ; ordrng 1 W11175771 (Valve)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ

Near Brockport, NY 14420

Dave L

Job Details: 09/13/2021

Replaced upper left RC module that was shorted. Unit tested ok; dspstn on spec-tagged invntry: 1 W10695459 MODULE

We serviced a

WHIRLPOOL WASHER

Model MVWC465HW2

Near Avon, NY 14414

Steve

Job Details: 09/13/2021

"Found the belt had been slipping causing squealing. Replaced belt. The actuator was not shifting properly. Replaced actuator. ; used 1 Wpw10006355 (Shifter), and 1 W11239857 (Belt) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG745H0FS1

Near Caledonia, NY 14423

Steve

Job Details: 09/13/2021

Adjusted the simmer for flames to high in simmer. The flames look good and customer is satisfied.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMHZ00

Near Geneseo, NY 14454

Steve

Job Details: 09/13/2021

Found the fan in freezer encased with ice. The blade had been broken. The door was not installed correctly causing warm air to enter freezer. Reinstalled door properly. Ordering fan blade. ; ordrng 1 WP2163777 (Fan blade)

We serviced a

WHIRLPOOL DRYER

Model WGD49STBW2

Near North Chili, NY 14514

Dave L

Job Details: 09/13/2021

Replaced burner assembly due to poor heat. Unit tested good

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HZ

Near Rochester, NY 14626

Dave L

Job Details: 09/13/2021

Replaced mounting but that was missing.

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Rochester, NY 14623

Dave L

Job Details: 09/13/2021

Unit will not spin or agitate. Dc supply from control is momentary on start up but then goes away. Control is not functioning properly ; dspstn on spec-tagged invntry: 1 W11116592 CONTROL

We serviced a

WHIRLPOOL REFRIGERATOR

Model wrf535swhz00

Near Rochester, NY 14626

Dave L

Job Details: 09/13/2021

"Icemaker functioning. Found ice side of dual valve open when testing ice maker. Ordering valve ; ordrng 1 WPW10420083 (Dual valve) and 1 WPW10420083 (Valve), dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER"

We serviced a

KITCHENAID REFRIGERATOR

Model KSRS25QAWH10

Near Hilton, NY 14468

Dave L

Job Details: 09/13/2021

Customer Is experiencing temperature swings in the freezer and fresh food section. Found freezer at -1 on arrival with normal temps in the fresh food section. The unit will run if thermostat is moved. Ordering thermostat. Customer is aware that many systems on this unit are unrepairable at this point due to age. ; ordrng 1 WP2315562 (Cold control) and 1 Sh (Sh)

We serviced a

KITCHENAID REFRIGERATOR

Model KFXS25RYMS2

Near Webster, NY 14580

Dave F

Job Details: 09/13/2021

"Checked bridging of ice cubes, ice looks good. Jamming of ice maker may be caused by using crushed ice on a regular basis. Replaced ice container and separator on unit. Tested unit. dispensing regular and crushed ice as it should. Separator door is sealing as it should. Unit tested good. ; dspstn on spec-tagged invntry: 1 W11185686 ICE- CONTNR"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF532SMHV00

Near Webster, NY 14580

Dave F

Job Details: 09/13/2021

"Water leaking behind unit. Water hose going from water valve to fill tube is disconnected from fill tube and hose clamp has been removed. Needs new fill tube, water hose, elbow and insert. Ordering fill tube, water hose, elbow and insert. ; rqstng P&A on 1 W11176463 (Fill tube) and 1 WPM0114003 (clip- spee) and 1 WPA3223101 (insert- pl) and 1 W11120581 (tube-water)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Penfield, NY 14580

James

Job Details: 09/13/2021

Replaced front panel and inspected. Unit functions properly.

We serviced a

WHIRLPOOL OVEN

Model WFE361LVB0

Near Webster, NY 14580

James

Job Details: 09/13/2021

Lf burner not getting hot and hot indicator stuck on. Need infinite switch. Scpaid on washer. ; ordrng 1 WPW10434452 (Infinite switch) and 1 Sh15

We serviced a

MAYTAG DRYER

Model LDG9334AAE

Near Webster, NY 14580

James

Job Details: 09/13/2021

"New motor did not come with wiring diagram. Called techline for wire conversions. Replaced motor,belt and blower. Tested and unit functions properly. One year warranty on repairGrey 4Red 5Yellow 6Wb 1Bp 2 Sr 7731722196"

We serviced a

WHIRLPOOL OVEN

Model WFG535S0JS1

Near Rochester, NY 14625

Dave F

Job Details: 09/13/2021

Replaced main control and DSI board on unit. Tested unit to 350degrees. Made sure once it turned off it would turn back on. Found pans in drawer at bottom of unit were sitting higher than the pan. This may cause grounding of the spark and not allowing oven to light. All functions now sparking and igniting as expected. Unit tested good.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Rochester, NY 14618

Dave F

Job Details: 09/13/2021

F9E1 not draining error code. Found debris in drain pump blocking it from working. Removed debris and reinstalled drain pump. Ran diagnostics and unit is now draining as expected. If problem persists order control W11462459 and pump W11414076.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GX5FHDXVY010

Near Fairport, NY 14450

Dave F

Job Details: 09/13/2021

"Customer complaint ice build up on bottom of freezer and ice maker not making as much ice as it should. Checked temperature in freezer is 4 degrees. Found duck bill on drain tube was plugged with debris. Followed service pointer W10632338E. Replaced drain tube which the part is covered. Defrosted evap section f freezer and drain pan. Needs new ice maker. Ordering ice maker W10884390. Cleaned condenser coils. ; ordrng 1 W10884390 (icemaker), used 1 W10619951 (TUBE-DRAIN) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM404KPS0

Near Walworth, NY 14568

Dave F

Job Details: 09/13/2021

Replaced heater element following service pointer W11540964. Tested unit in diagnostics. Heater is working. Unit tested good.

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Caledonia, NY 14423

Dave F

Job Details: 09/08/2021

"Unit not spinning wash plate was stuck on had to break off found the drive hub was worn found the splines on the gearcase are worn unit needs new gear case ordering gearcase . Ordering another drive hub to replaced the one I installed . ; rqstng P&A on 1 W11454734 (Gearcase) and 1 W10528947 (drive hub kit), dspstn on spec-tagged invntry: 1 W10528947 HUB"

We serviced a

MAYTAG DRYER

Model MDE3500AYW

Near Pittsford, NY 14534

Evan

Job Details: 09/08/2021

Customer stating that unit is producing noise while in use. Discovered that roller on right side is seized causing issue. Replaced rollers on both sides. Ran test cycle. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WPW10514110

Near Rochester, NY 14618

Dave F

Job Details: 09/08/2021

"Complaint fresh food section not cooling and loud clicking sound. Unit was unplugged on arrival. Drain pan was full of water, almost overflowing. Plugged in unit, evap developed good frost pattern. Measured amperage at compressor, drawing 1 amp. Checked voltage going to bi metal, is receiving 120 volts. Bi metal is bad causing the unit not to go into defrost. Ordering bi metal WPW10514110. ; ordrng 1 WPW10514110 (motor evaporator)"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Fairport, NY 14450

Dave F

Job Details: 09/08/2021

Machine stuck in spin. Was able to get unit out of spin cycle. Put unit into diagnostics. No error codes. Calibrated unit. Ran auto diagnostics. Everything working as expected.

We serviced a

WHIRLPOOL WASHER

Model WTW6700TW2

Near Ontario, NY 14519

Dave F

Job Details: 09/08/2021

Replaced drain pump on unit. Tested unit in diagnostics. No leaks. Unit tested good.

We serviced a

MAYTAG REFRIGERATOR

Model MFF2258VEM5

Near Pittsford, NY 14534

Evan

Job Details: 09/08/2021

"Customer stated that unit is not producing ice and would like fridge looked over. Found that bail arm was not properly installed on ice Maker causing ice maker not toRun a harvest cycle. Reinstalled ice maker and ran harvest cycle and fill test. Unit is now working as it should. Found that freezer door gasket has additional insulation helping with sealing issue. Customer would like gasket replaced. Inspecting ice maker technician broke thermistor cover. Ordering replacement cover ; ordrng 1 W10443316 (Gasket) and 1 WP67003924 (Thermistor cover), used 1 S&H from stock"