Service History 158 - Appliance Tec

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Syracuse, NY 13207

Chuck G

Job Details: 03/29/2022

"Customer stated that unit was not shutting off and not heating. Hi limit thermostat tested bad, replaced thermostat 279816. Timer and start switch tested bad , both need to be replaced ; ordrng 1 WPW10642928 (Timer) and 1 WPW10563095 (Start switch), used 1 279816 (Hi limit thermostat) from stock"

We serviced a

KITCHENAID RANGE

Model KSIB900ESS3

Near Auburn, NY 13021

Chuck G

Job Details: 03/29/2022

Replaced right & left sliders and drawer. Unit tested good

We serviced a

WHIRLPOOL DRYER

Model CEM2745FQ1

Near Auburn, NY 13021

Chuck G

Job Details: 03/29/2022

Customer stated that unit will operate without inserting coins. After inspecting the unit i discovered that the timer is not turning off. Ordering timer W11596043. Customer does not have the keys to the unit. I will need a set of keys upon arrival to change timer ; ordrng 1 W11596043 (Harms-wire(timer))

We serviced a

WHIRLPOOL DRYER

Model WED5000DW2

Near Rochester, NY 14624

Steve

Job Details: 03/28/2022

Ordering timer for not shutting off. Ordering door seal for fraying seal. ; rqstng P&A on 1 WPW10185992 (Timer) and 1 W10906683 (Seal)

We serviced a

AMANA DRYER

Model NGD4655EW0

Near Rochester, NY 14612

Dave L

Job Details: 03/28/2022

Unit was not heating due to an open thermal fuse. Replaced thermal fuse. ; used 1 WP3392519 (FUSE-THERMAL) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Rochester, NY 14624

Steve

Job Details: 03/28/2022

Ordering adjusters kit for broken wheels. ; ordrng 1 W10712395 (Adjuster) and 1 Sh15 (Shipping)

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Brockport, NY 14420

Steve

Job Details: 03/28/2022

Replaced main control and ui for unresponsive washer. The washer tested good.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Ontario, NY 14519

James

Job Details: 03/28/2022

"Replaced fan, control, and rh door gasket. Defrosted ff EVAP and drain line. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 W11033168 HARNESS"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS20XVBL5

Near Ontario, NY 14519

James

Job Details: 03/28/2022

Fridge flickering lights and no cool. Need control. ; ordrng 1 WPW10312695 (Control)

We serviced a

KITCHENAID DISHWASHER

Model KUDC10FXSS6

Near Brockport, NY 14420

Steve

Job Details: 03/28/2022

Replaced ui and control for persistent ui becoming unresponsive

We serviced a

WHIRLPOOL WASHER

Model MHW8630HC2

Near Ontario, NY 14519

James

Job Details: 03/28/2022

Replaced pump and tested. Unit functions properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FPS01

Near Webster, NY 14580

James

Job Details: 03/28/2022

"Replaced condenser fan and verified operation. Ice is building up near icemaker fan again. Called techline. Sr 7732802022 they said to defrost unit and check connections near compressor. Connections are good defrosted freezer so fans no longer buzzing. Customer is to monitor. If problem persists order W11394920, W10882092 and W11336586"

We serviced a

WHIRLPOOL WASHER

Model WFW72HEDW0

Near Spencerport, NY 14559

Steve

Job Details: 03/28/2022

Found the pump is staying on with f9 e1 error code. The pump is clear. The air trap is deformed. Ordering air trap. ; ordrng 1 W10903220 (Air trap) and 1 Sh15 (Shipping)

We serviced a

WHIRLPOOL FREEZER

Model WZF34X16DW06

Near Canandaigua, NY 14424

Dave F

Job Details: 03/28/2022

Unit not powering on . Unit did not have power going to unit . Unit has a GFCI outlet connected to it. Reset and unit is working now . Customer instruct.

We serviced a

WHIRLPOOL WASHER

Model WFW5620HWO

Near Brockport, NY 14420

Dave L

Job Details: 03/28/2022

"Found a tear in the bellows near the bottom of the door. Ordering bellow ; ordrng 1 Sh, dspstn on spec-tagged invntry: 1 W11314648 BELLOW"

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Rochester, NY 14606

Steve

Job Details: 03/28/2022

Replaced lid latch for failed latch preventing wash.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Bloomfield, NY 14469

Dave F

Job Details: 03/28/2022

"Dishwasher is not washing dishes . Ran unit in diagnostics and wash pump sounds very weak and is not spraying full power . Unit needs sump . Both spray arms are plugged with debris reason for that is the filters below are not sealing correctly and allowing debris in between. The wheels on the lower rack had come off and the rack is also hitting the lower spray arm . Ordering . Sump , spray arms and filters and lower dish rack wheels ; rqstng P&A on 1 W11087376 (pump&motor) and 4 W10195416V (dish rack wheel)s and 1 W10837249 (spray arm lower) and 1 WPW10498900 (spray arm) and 1 WPW10463906 (filter) and 1 W10872845 (filter)"

We serviced a

WHIRLPOOL WASHER

Model VAW3584GW1

Near Victor, NY 14564

Dave F

Job Details: 03/28/2022

Unit has no error codes . Calibrated unit and ran auto diagnostics. Tested good . Put a load of laundry in unit and let it fill unit is working as designed.

We serviced a

KITCHENAID RANGE

Model KSGB900ESS4

Near Fairport, NY 14450

Dave F

Job Details: 03/28/2022

Replaced main control and tested unit . Tested good .

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Webster, NY 14580

James

Job Details: 03/28/2022

Replaced heater with updated part. Tested unit and found no issues. ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

MAYTAG WASHER

Model MVWB725BW0

Near Penfield, NY 14526

Dave F

Job Details: 03/28/2022

Unit is leaking underneath and the bearing is very loud . Suspension also seems to be weak on the front left . Quoted customer for repair they will seek a new unit .

We serviced a

WHIRLPOOL WASHER

Model WTW7500GC2

Near Rochester, NY 14621

Andres V

Job Details: 03/28/2022

Customer stated unit was not advancing. Diagnosed unit but could not duplicate issue. Board seems to be working intermittent. Ordering new board.; ordrng 1 W11130238 (CNTRL-ELEC)

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HB2

Near Rochester, NY 14621

Andres V

Job Details: 03/28/2022

Customer stated unit was not lighting. Found that infinite switch is not sending any voltage and also burner shorted out.; ordrng 1 W11171119 (Burner) and 1 WP3149404 (Ifinite switch)

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Rochester, NY 14606

Steve

Job Details: 03/28/2022

Ordering motor and control for clicking and loosing spin during spin cycle. ; ordrng 1 W10890624 (Motor) and 1 W11417466 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model GX5SHDXVY03

Near Rochester, NY 14620

Steve

Job Details: 03/28/2022

Found power cord has break i n it causing intermittent operation. Ordering harness ; ordrng 1 WPW10234024 (Harness marcobe)

We serviced a

AMANA DRYER

Model NGD4655EW3

Near Rochester, NY 14612

Andres V

Job Details: 03/28/2022

"Customer stated unit was not heatig. Diagnosed unit and found that it is igniting but won't stay lit. Called whirlpool after checking coils, vent and igniter. Ordering burner assembly and flame sensor. Sr7733285401; ordrng 1 WP338906 (Flame sensor) and 1 W10823508 (Burner assembly)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI5FSAXVY00

Near Webster, NY 14580

James

Job Details: 03/28/2022

Door gaskets torn. Need gaskets replaced and condenser cleaned. ; ordrng 2 W10830055 (Gasket)s and 1 Sh

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDB02

Near Webster, NY 14580

James

Job Details: 03/28/2022

Icemaker not cycling. Found harness unplugged. Plugged in icemaker and it cycled on its own. If problem persists replace icemaker.

We serviced a

KITCHENAID REFRIGERATOR

Model KSRS25RSMS01

Near Webster, NY 14580

James

Job Details: 03/28/2022

No power to compressor. Need control 2321728C. Part is no longer available.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW0

Near Rochester, NY 14625

James

Job Details: 03/28/2022

"Hub stripped and belt worn due to failed gearcase. Replaced hub and calibrated. Need gearcase and belt. ; ordrng 1 W11454734 (Gc) and 1 Sh15 and 1 WPW10006384 (Belt), used 1 W10528947 (Hub) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5640XW2

Near Brockport, NY 14420

Dave L

Job Details: 03/28/2022

Found washer with lid lock light flashing. Unable to energize lock in diagnostics. Power cycled unit. Lock began working normally. Customer to monitor. ; dspstn on spec-tagged invntry: 1 W10404050 SWITCH-LID

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Hilton, NY 14468

Dave L

Job Details: 03/28/2022

The customer was concerned with excessive vibrations during spin. Unit was installed on a drain pan and was not making good contact with the floor. Pan was not plumbed in. Unit tested ok with pan removed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Hilton, NY 14468

Dave L

Job Details: 03/28/2022

Dishwasher door would not close due to the left side mounting screw making contact with inner door. Remove oversized cabinet screws and re- mounted dishwasher with properly sized wood screws. Door closes properly.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Rochester, NY 14612

Dave L

Job Details: 03/28/2022

The dishwasher is leaking from the door corners due to a cracked lower spray arm. The customer already has this part on order and will replace it themselves.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Rochester, NY 14623

Dave F

Job Details: 03/28/2022

Replaced ice maker fill tube and tested ice maker. Tested good .

We serviced a

KENMORE DRYER

Model 11087872602

Near Lima, NY 14485

Dave F

Job Details: 03/28/2022

F1 error code . Control board is burned . Ordering control .; ordrng 1 WPW10174745 (elect control board)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDB06

Near Mount Morris, NY 14510

Dave F

Job Details: 03/28/2022

Ice maker not working . Has no power going to it . Compressor was running but evap fan was not . Removed freezer cover and fan turned on . Found a loose connection at the harness going into the cabinet. Adjusted the harness to see if it would work and it still isnt right ordering harness W11502499; ordrng 1 W11502499 (Wire harness evap)

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Greece, NY 14615

Dave L

Job Details: 03/28/2022

Replaced heater per S17304; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Hilton, NY 14468

Dave L

Job Details: 03/28/2022

The dishwasher is displaying a float switch error due to a small leak on the braided stainless steel water line. The leak is on the water line itself and is before the threaded connection. The water line will need to be replaced by a qualified plumber. Pics attached.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Rochester, NY 14612

Andres V

Job Details: 03/28/2022

"Customer stated unit was making moving around alot. Leveled feet on unit made sure it was even, informed customer that clothes have to be even balanced in basket to prevent one side being heavier"

We serviced a

MAYTAG WASHER

Model MHW5100DW0

Near Rochester, NY 14615

Andres V

Job Details: 03/28/2022

Customer stated clothes were coming out soaking wet at end of cycle. Diagnosed unit and found error code F9E1 for slow drain. Checked coin trap filter and cleared it out. Put unit back together and tested but unit was not advancing. Checked for any service pointers for this issue and did find one that said to replace board. Gave customer quote for new board but they chose to get new washer instead.

We serviced a

MAYTAG DISHWASHER

Model KDTM404KPS0

Near Rochester, NY 14621

Andres V

Job Details: 03/28/2022

Replaced element.

We serviced a

MAYTAG DISHWASHER

Model MDB494SKZ0

Near Rochester, NY 14621

Andres V

Job Details: 03/28/2022

Installed new element on unit.

We serviced a

MAYTAG WASHER

Model MHW8630HC0

Near Hilton, NY 14468

Dave L

Job Details: 03/28/2022

Washer is not completing cycles intermittently. Updated control software with service jig. Customer to monitor.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Hamlin, NY 14464

Dave L

Job Details: 03/28/2022

The dryer is taking a very long time to dry clothes and has a ticking noise. Start button recessed and difficult to actuate. Properly fastened start switch. Switch operating properly. Venting is excessively long causing longer than normal dry times. Recommending that the customer find a new way to vent the dryer to reduce accumulated length of venting.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW

Near North Syracuse, NY 13212

Chuck G

Job Details: 03/28/2022

"Customer stated that they were hearing a clunking sound. I inspected the unit and found the gearcase to be leaking oil. Replacing gearcase, cam and belt ; ordrng 1 W10721967 (Cam) and 1 WPW10006384 (Belt) and 1 W11454741 (Gearcase)"

We serviced a

KENMORE DRYER

Model 110.7513241

Near North Syracuse, NY 13212

Chuck G

Job Details: 03/28/2022

Customer stated that dryer was not working. I discovered that the door switch is broken. Ordering door switch WPW10569603. ; ordrng 1 WPW10569603 (Door switch)

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Syracuse, NY 13204

Chuck G

Job Details: 03/28/2022

Customer stated a rubbing & burning smell. Upon inspection i discovered that there was a large safety pin stuck between the drum and the front dryer gasket. Unit tested good

We serviced a

WHIRLPOOL DRYER

Model CGM2745FQ0

Near Syracuse, NY 13219

Chuck G

Job Details: 03/28/2022

Replaced timer. Unit tested good

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Auburn, NY 13021

Chuck G

Job Details: 03/28/2022

"Replaced water valve, unit tested good"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Auburn, NY 13021

Chuck G

Job Details: 03/28/2022

Customer had drain line from unit going directly into a sump on the floor which was causing the unit not to fully drain causing the unit not to go into a final spin. I explained to the customer how the drain hose should be going into a stand pipe with a 2 trap. Customer instruct

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Auburn, NY 13021

Chuck G

Job Details: 03/28/2022

Replaced heating element. Unit tested good ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

KITCHENAID RANGE

Model KFGG504KPS0

Near Geneva, NY 14456

Chuck G

Job Details: 03/28/2022

"Customer stated that the burners are not lights on the cooktop. The rear left and front right burners are not lighting. The receptacle has a good ground. I swapped the electrode connectors to test burners and problem stayed the same, spark module tested good. Ordering front and right electrodes SR7733279230; ordrng 1 W11453940 (Left electrode) and 1 W11453920 (Right electrode)"

We serviced a

WHIRLPOOL RANGE

Model WEG750H0HZ0

Near West Henrietta, NY 14586

Steve

Job Details: 03/25/2022

The front left burner is not lighting. Ordering caps and burners. The ui is flickering when lighting stove. Called tech line and they recommended ferret beads on power to control . P61 and p63 connection for ferret beads Sr3 7733272811; ordrng 1 W11121923 (Burner cap kit) and 1 12001500 (Ferret beads) and 1 W10881749 (Caps)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAYM5

Near Rochester, NY 14624

Steve

Job Details: 03/25/2022

Ordering gasket for leaking left side. ; ordrng 1 W11498831 (Gasketr)

We serviced a

CROSLEY WASHER

Model VAW3584GW1

Near Piffard, NY 14533

Jeremy

Job Details: 03/25/2022

"Replaced control for filling too much on delicate cycle. Unit still filling to deep fill level, ordering fill valve, and water level switch.; ordrng 1 WPW10414398 (Fill level switch) and 1 W11210459 (Valve)"

We serviced a

WHIRLPOOL WASHER

Model WTW8500DW4

Near Rochester, NY 14616

James

Job Details: 03/25/2022

Unit leaking oil and squeaking during spin. Agitator seized to gearcase. ; rqstng P&A on 1 W11393685 (Gearcase) and 1 W10752283 (Washplate) and 1 W10734521 (Slider)

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Irondequoit, NY 14617

James

Job Details: 03/25/2022

Unit not powering on due to melted terminal block. Replaced terminal block and tested. Unit functions properly. ; used 1 279320 (Block kit) from stock

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Rochester, NY 14606

Andres V

Job Details: 03/25/2022

"Customer states unit is still moving around alot and hitting the sides. Called whirlpool to get this documented and asked what else could be going on, was told to replaced tub. Sr7733042096; ordrng 1 W11178227 (Inner tub)"

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Rochester, NY 14621

Andres V

Job Details: 03/25/2022

CuStomer stated unit was not spinning or agitating. Diagnosed unit and found oil to be coming from gearcase. Recommend replacing gear case. 585-635-6884 ; ordrng 1 W11454734 (Gearcase) and 1 W11161960 (Agitator)

We serviced a

WHIRLPOOL RANGE

Model WEG750H0HZ0

Near West Henrietta, NY 14586

Steve

Job Details: 03/25/2022

Customer said machine is working as expected

We serviced a

JENN AIR OVEN

Model JJW3430DS01

Near Webster, NY 14580

Andres V

Job Details: 03/25/2022

Went to install new fan assembly and realised it was the wrong part. I adjusted the convection fan blades on unit to prevent from rubbing. Customer stated unit is still acting unusual says that when cooking it'll shut off on its own and then other times it works properly.; ordrng 1 W10821712 (Power supply board) and 1 W10821712 (Main board)

We serviced a

MAYTAG RANGE

Model MER8775AW0

Near Livonia, NY 14487

Dave F

Job Details: 03/25/2022

"Replaced bake element and tested unit , tested good"

We serviced a

WHIRLPOOL WASHER

Model MVW6200KW

Near Scottsville, NY 14546

Steve

Job Details: 03/25/2022

No service needed

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near North Chili, NY 14514

Steve

Job Details: 03/25/2022

Replaced ui for persistent turn knob to cycle error preventing operation.

We serviced a

WHIRLPOOL OVEN

Model WGG555S0BS00

Near Rochester, NY 14624

Steve

Job Details: 03/25/2022

Ordering left rear valve and knob for seized burner. ; ordrng 1 WPW10206287 (Left rear valve) and 1 WPW10506367 (Knob) and 1 Sh15 (Shipping)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM06

Near Walworth, NY 14568

Andres V

Job Details: 03/25/2022

Customer stated unit was not cooling properly. Diagnosed unit and found fan was not working. Fan is getting 120v but not spinning. Reccomend new fan motor.; ordrng 1 WP2315539 (Fan motor) and 1 W10919804 (Air duct)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ01

Near Spencerport, NY 14559

Dave L

Job Details: 03/25/2022

"Found torn fresh food gaskets and fresh food led not functioning. Filter cover is no longer holding filter in place. Customer is no longer getting crushed ice due to broken ice bucket preventing jaws fromCatching ice cubes. Ordering ice bucket, gaskets, filter cover and led. ; rqstng P&A on 2 W10830274 (Gasket)s and 1 W11043011 (Led) and 1 WP67006331 (Filter cover), ordrng 1 W11185686 (Ice bucket)"

We serviced a

KITCHENAID MICROWAVE

Model KEMS308GSS3

Near Honeoye Falls, NY 14472

Jeremy

Job Details: 03/25/2022

"Unit has F2E0, checked for loose broken connections. Quoted customer for keypad replacement. Customer will decide on repair.; rqstng P&A on 1 WP4456357 (Control panel) and 1 Sh15 (Shipping)"

We serviced a

MAYTAG WASHER

Model MHW6630HW2

Near Spencerport, NY 14559

Dave L

Job Details: 03/25/2022

The customer was unable to get the unit to wash on any cycle except for quick wash. Found valve error in diagnostics. Verified proper operation of all water valves. Diagnostics terminated prematurely with water in the drum. Re programmed control and tested unit in whites cycle. Customer to monitor.

We serviced a

WHIRLPOOL DRYER

Model WGD4815EW3

Near Farmington, NY 14425

Jeremy

Job Details: 03/25/2022

"Found dryer inconsistently heating. Found faulty coil, changed coils, unit checks good.; used 1 279834 (COIL KIT) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF550SAHB

Near Canandaigua, NY 14424

Dave F

Job Details: 03/25/2022

Top rack is hard to pull out . Manifold has o rings on it called techline SR 7733272520 . I removed the o rings and the rack comes out good now and the spray arm is spinning well unit tested good . If problem persists customer needs to call customer service.

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Irondequoit, NY 14622

James

Job Details: 03/25/2022

Customer needed to reschedule; ordrng 1 W10876600 (Drain)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDHW01

Near Webster, NY 14580

James

Job Details: 03/25/2022

"Unit set to 44 and is 32 in ff section. Tested Diagnostics and damper failed. Door gaskets torn. Need ui, damper and gaskets. ; ordrng 2 W11396037 (Gasket)s and 1 WPW10196393 (Damper) and 1 W11284720 (Ui)"

We serviced a

JENN AIR COOKTOP

Model JED8430BDBY

Near Penfield, NY 14526

James

Job Details: 03/25/2022

Replaced lf infinite switch and tested. Unit functions properly. Customer purchased new lower rack for dishwasher. Drop off part; ordrng 1 WD28X25960 (Rack drop off) and 2 WD28X10133 (Comb)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Walworth, NY 14568

Andres V

Job Details: 03/25/2022

Customer stated unit gasket was coming off door. Diagnosed unit and did see top corner of gasket is peeling. ; ordrng 1 LW10912110 (Door with gasket)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Penfield, NY 14526

Andres V

Job Details: 03/25/2022

Customer stated lights went out in unit. Diagnosed unit and found that the freezer light went out causing the lights in the fresh food section to go as well. Using light module from truck stock; used 1 W10695459 (Light module) from stock

We serviced a

WHIRLPOOL WASHER

Model NTW4516FW3

Near Rochester, NY 14623

Jeremy

Job Details: 03/25/2022

"Ran unit through diagnostics, found no error codes. Ran calibration, unit runs as expected."

We serviced a

WHIRLPOOL DRYER

Model CEM2745FQ1

Near Rochester, NY 14620

Jeremy

Job Details: 03/25/2022

"Customer stated unit not starting. Dryer started normally. Checked coin slide and switch operation, checks good. If problem happens again, will need timer motor."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDM02

Near Rochester, NY 14609

Andres V

Job Details: 03/25/2022

Customer stated unit was making loud noise. When I got to home customer said that it was making the noise but noise is normal and unit is functioning properly.

We serviced a

KITCHENAID RANGE

Model KFGG500ESS2

Near Farmington, NY 14425

Dave F

Job Details: 03/25/2022

Right front burner not lighting everytime. Adjusted the burner and the flame adjustment. It is lighting much better now . Unit is not getting up to correct temp in oven . It was about 305 . Adjusted the calibration up 30 degrees and tested again . Temperature was 345 set to 350 . That is good if problem persists order sensor W10833885 and control W11088878

We serviced a

MAYTAG DISHWASHER

Model MDB8959SBW2

Near Fairport, NY 14450

Dave F

Job Details: 03/25/2022

Replaced ui and tested unit in diagnostics. Unit tested good .

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HW01

Near Fairport, NY 14450

Dave F

Job Details: 03/25/2022

Replaced console for not working . Unit tested good .connected unit to Wi-Fi .

We serviced a

FRIGIDAIRE COIN-OP WASHER

Model FCCW3000FS3

Near Rochester, NY 14607

Andres V

Job Details: 03/25/2022

Replaced door lock on unit but unit would not advance needs new board.

We serviced a

KITCHENAID RANGE

Model KFES530ESS0

Near Fairport, NY 14450

Dave F

Job Details: 03/25/2022

Replaced main control and both controls for then burners . Tested unit . Tested good . If problem persists call techline

We serviced a

MAYTAG DRYER

Model DE882

Near Penfield, NY 14526

Dave F

Job Details: 03/25/2022

Replaced rollers . Pulley and belt . Tested unit . Tested good.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Brighton, NY 14610

Dave F

Job Details: 03/25/2022

Unit is not draining . Can hear the drain pump humming but not draining . Ordering pump ; ordrng 1 W10876600 (drain pump)

We serviced a

KITCHENAID OVEN

Model KOSE507ESS00

Near Pittsford, NY 14534

Dave F

Job Details: 03/25/2022

"Replaced thermal fuse and tested unit in diagnostics broiler and bake . Tested good . Ran up to 350 degrees unit tested good ; dspstn on spec-tagged invntry: 1 WPW10545255 FUSE, THERMAL"

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW0

Near Rochester, NY 14626

Steve

Job Details: 03/25/2022

Sr# 7733160520 replaced control and waited 5 minutes as per tech line instructions. Same result. No response after selecting on ui. Called tech line again and after thorough diagnoses the washer is not repairable. Whirlpool customer care is going to contact customer.

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Hilton, NY 14468

Steve

Job Details: 03/25/2022

"Replaced door latch , bezel and strike for broken latch and strike. ; dspstn on spec-tagged invntry: 1 W11457841 STRIKE and 1 W11394572 DOOR LATCH"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Brockport, NY 14420

Steve

Job Details: 03/25/2022

Replaced shifter and control for shifter shorted out control. The washer tests good ; dspstn on spec-tagged invntry: 1 W11417466 CONTROL and 1 WPW10006355 ACTUATOR

We serviced a

WHIRLPOOL REFRIGERATOR

Model ARS2366AB

Near Churchville, NY 14428

Steve

Job Details: 03/25/2022

Customer states there is a electrical burning smell periodically on left side of refrigerator at the top. Inspected rear compressor compartment and the panel on rear that runs up to top of refigerator. No smells or evidence of burning. Could not find anything . Called tech line and safety to document. Sr# 7733267700

We serviced a

WHIRLPOOL OVEN

Model WFE550S0HZ1

Near Webster, NY 14580

James

Job Details: 03/25/2022

Unit will not heaton bake. Bake element functions in diagnostics. 240v to bake element then drops to 15v. Broiler will not receive power. Need control. Part shows backordered; ordrng 1 W11528249 (Control) and 1 Sh15

We serviced a

AMANA REFRIGERATOR

Model AER6603SFB1

Near Webster, NY 14580

James

Job Details: 03/25/2022

Replaced temp sensor and preheated oven to 400. Unit is functioning properly. One year warranty on repair.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADB7

Near Avon, NY 14414

Steve

Job Details: 03/25/2022

Replaced fill hose for pin hole i hose causing leaking.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDW06

Near Rochester, NY 14607

Andres V

Job Details: 03/25/2022

Replaced cold control on unit. Compressor kicked on unit working properly.

We serviced a

WHIRLPOOL WASHER

Model WTW2000HW0

Near Rochester, NY 14624

Jeremy

Job Details: 03/25/2022

Found unit had been hooked up to cold water valve only. Cap has been placed over hot water valve on unit. Explained that washer needs to be hooked to a cold and hot water supply to function properly.

We serviced a

AMANA RANGE

Model AGR5735QDS

Near Rochester, NY 14608

Jeremy

Job Details: 03/25/2022

Found faulty oven ignitor and and bent door hinges. Quoted for ignitor and hinges. Customer will decide on repair.; rqstng P&A on 2 74010546 (Hinge)s and 1 12400035 (IGNITOR)

We serviced a

WHIRLPOOL REFRIGERATOR

Model ARSE66ZBS

Near Rochester, NY 14608

Jeremy

Job Details: 03/25/2022

Customer stated unit not dispensing ice and freezing in fresh food compartment. Found broken rails on bin causing auger assembly to not seat on auger motor. Found rod on auger assembly bent and getting stuck not free to turn all the way. Also found damper motor stuck open causing food to freeze in fresh food. Damper assembly no longer available to order. Customer will decide on repair.; rqstng P&A on 1 WP67005959 (Ice Bin) and 1 WP12740302 (Crusher Assembly) and 1 Sh15 (Shipping) and 1 WP67001503 (Crisper)

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Rochester, NY 14619

Jeremy

Job Details: 03/25/2022

No service needed