We serviced a
KENMORE REFRIGERATOR
Model 596.75533400
Near Dansville, NY 14437
Dave F
Job Details: 11/03/2021
Ice maker cycles but does not call for water . Jumped water valve at ice maker and it did fill with water . Unit needs new ice maker ordering D7824706Q; ordrng 1 D7824706Q (ice maker)
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Pittsford, NY 14534
Evan
Job Details: 11/03/2021
Customer stated that upper rack is difficult to remove and unit is leaking from bottom of unit. Found that unit was leaking from heater attachment. Also found that rails for 3rd rack are bent causing issue with rack. Ordering upper rack and guides; ordrng 1 W11180605 (Adjuster clip) and 1 W11537778 (Heater) and 1 W11231345 (Left hand mount) and 1 W11231348 (Right hand mount) and 2 W11441109 (Track)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYB00
Near Rochester, NY 14622
James
Job Details: 10/29/2021
Unit leaking due to clogged drain tube. Replaced drain tube and defrosted drain pan. ; used 1 W10619951 (Tube) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Fairport, NY 14450
Dave F
Job Details: 10/29/2021
-15 on low side and 60 on high side those were pressures on 8/23/21 low side leak . Had checked unit with nitrogen prior on sealed system leak . Could not find uv dye .check evaporator and compressor area .Called techline SR 7732111352 spoke then them they tried to tell me because the last trip from SM didnt get pressures before he recharged the system that we would have to let the unit stop cooling and get pressures then . Customer is not happy with that and neither am I . Called techline again spoke with techline about unit . Went over everything agreed that is not the correct steps and the unit has a low side leak . Techline is sending unit In for exchange . ; dspstn on spec-tagged invntry: 1 WPW10143759 DRIER-UV DYE
We serviced a
WHIRLPOOL DISHWASHER
Model KDFM404KPS0
Near Pittsford, NY 14534
Steve
Job Details: 10/29/2021
Replaced door gasket for leaking top right hand side.
We serviced a
MAYTAG WASHER
Model MHW8200FW0
Near Penfield, NY 14526
James
Job Details: 10/29/2021
Unit shuts off and leds flickering. Found pump overheats and stops draining. Replaced pump and tested diagnostics cycle successfully. ; used 1 WPW10605427 (Pump) from stock
We serviced a
KITCHENAID OVEN
Model KOSE500ESS02
Near Pittsford, NY 14534
Steve
Job Details: 10/29/2021
Replaced fuse behind the ui for open fuse . Replaced exhaust fan for slow running fan. The oven tested good.
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near East Rochester, NY 14445
Steve
Job Details: 10/29/2021
Replaced main control for power to co nitros built no operation. Calibrated washer and tested in auto diagnostics. The washer tests good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Rochester, NY 14613
Steve
Job Details: 10/29/2021
Customer stated the freezer worked but fresh food section did not. The unit was off on visit. Replaced defrost thermistor for not defrosting. ; used 1 WpW10383615 (Thermistor) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDW00
Near Rochester, NY 14626
Steve
Job Details: 10/29/2021
Found the door liner will not hold gasket . Caulked gasket for temporary fix. Ordering door and gasket. ; ordrng 1 LW10636232 (Ff door white) and 1 W10838574 (Gasket)
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2670XEM7
Near Spencerport, NY 14559
Steve
Job Details: 10/29/2021
Replaced fill tube for cracked tube. The refrigerator tests good.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC1
Near West Henrietta, NY 14586
Steve
Job Details: 10/29/2021
Found the shroud under the washer was sitting on the floor when the washer was full and the cam bolt was grinding into floor. Lowered legs to raise washer and fill with water. The shroud is no longer touching floor. The washer tests good.
We serviced a
WHIRLPOOL WASHER
Model MHW6630HW0
Near Rochester, NY 14609
Evan
Job Details: 10/29/2021
Customer stating that unit would not spin out correctly. Unit would only spin out on quick wash cycle. Inspected drain pump filter and found no debris in filter. Ran test cycle unit was spinning as it should. Found that spin speed on normal cycle was off potentially causing issue. Turned spin speed to high and spoke with customer about issue. Customer to monitor issue and report back if issue persists ; dspstn on spec-tagged invntry: 1 W11458345 PUMP- WATER
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDW00
Near Rochester, NY 14621
Evan
Job Details: 10/29/2021
Attempted to replace door due to gasket coming out of channel new door is worse than old door. Tech is taking door with him to attempt to glue gasket into place. ; dspstn on spec-tagged invntry: 1 LW10636232 DOOR
We serviced a
KENMORE DRYER
Model 11028132410
Near Irondequoit, NY 14622
Evan
Job Details: 10/29/2021
"Customer stating that unit is failing to run a cycle. Checked for error codes. Unit is displaying f5e3 for lid lock fault. Tested lock in diagnostic mode lock would not actuate. Replaced lock and ran unit. While running unit could hear rotor of machine scraping against gear case. Inspected underneath machine and found dried oil spot signifying that gear case has been leaking oil. Gear case ,Rotor and stator would need to be replaced in addition to lock for unit to function correctly. Quoted customer to replaced parts listed. Customer does not want to proceed at this time due to cost of repair being greater than value of machine. Collecting service call fee"
We serviced a
WHIRLPOOL RANGE
Model WFG775H0HZ0
Near Irondequoit, NY 14617
Evan
Job Details: 10/29/2021
Replacing ignitor due to burner failing to spark when lighting. Replaced ignitor burner is now sparking but is not lighting consistently. Ordering burner cap and head ; ordrng 1 W11253659 (Burner cap) and 1 W11175169 (Burner head)
We serviced a
WHIRLPOOL RANGE
Model WFG524SLAB0
Near Rochester, NY 14609
Evan
Job Details: 10/29/2021
Customer stated that glass is continually falling out of door found that upper mount that handle is attached to is broken. Stud that screws thread into is missing was able to thread new screw into handle itself. If issue reoccurs this piece will need to be replaced. Unit seems to be holding for now. Unit tests good
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Ontario, NY 14519
James
Job Details: 10/29/2021
Rack warped and rubbing door gasket on lh side. Adjusted upper rack and verified it slides in and out properly. If problem persists replace upper rack
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Ontario, NY 14519
James
Job Details: 10/29/2021
Ceiling leds flickering. Replaced freezer led and lights began functioning. ; dspstn on spec-tagged invntry: 1 W10695459 MODULE
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Webster, NY 14580
James
Job Details: 10/29/2021
Replaced damper and ohmed wire harness from lower harness to ui. Adjusted wire harness so its no longer pinched against hinge. Customer is to monitor temperature.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM06
Near Webster, NY 14580
James
Job Details: 10/29/2021
Gasket comes off with door opening. Rotated gasket and reinstalled. Gasket still loose. Need new gasket; ordrng 1 W11030683 (Gasket) and 1 W10841140 (Sealant)
We serviced a
MAYTAG OVEN
Model MGR6600FZ1
Near Webster, NY 14580
James
Job Details: 10/29/2021
Replaced power cord and temp sensor. Tested unit and it functions properly; dspstn on spec-tagged invntry: 1 W10833885 SENSOR
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Canandaigua, NY 14424
Dave F
Job Details: 10/29/2021
"Tested thermal fuse was good . Tested. High limit cutoff was good . Found the element tested open and found a wire broken . Twisted wire together to get unit running . Ordering new heating element 279838 . Customer needs to get venting checked as well . Unit has poor air flow ; ordrng 1 279838 (element,heater), dspstn on spec-tagged invntry: 1 WP3392519 FUSE-THERMAL"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Lima, NY 14485
Steve
Job Details: 10/29/2021
Replaced actuator for not agitating. Recalibrated washer and the washer tested good. ; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR
We serviced a
MAYTAG WASHER
Model MHW6630HW1
Near Webster, NY 14580
Evan
Job Details: 10/28/2021
Attempted to reprogram control due to unit failing to finish cycle properly. Reprogrammed control and now control will not respond to commands. Replaced control with new part and unit is now functioning as it should be. Other part is still on order SR:7732107930; dspstn on spec-tagged invntry: 1 W11322883 CONTROL
We serviced a
MAYTAG REFRIGERATOR
Model MFC2062FEZ01
Near Rochester, NY 14617
James
Job Details: 10/28/2021
Door not closing causing frost buildup in freezer. Door misses light switch. Defrosted freezer and raised door. Placed foam on door to contact switch. Unit seals properly. Customer is to monitor frost buildup
We serviced a
MAYTAG REFRIGERATOR
Model MFF2055YEB00
Near Avon, NY 14414
Steve
Job Details: 10/28/2021
Found bail arm was not attached. Bent arm and reattached to keep it from falling out.
We serviced a
WHIRLPOOL MICROWAVE
Model UMV1160CW08
Near Rochester, NY 14623
Steve
Job Details: 10/28/2021
Replaced control for heater relay error code. Same result. Called tech line and they recommended to replaced secondary door switch. Ordering switches ; ordrng 1 W10562613 (Switches) and 1 W10269458 (Switch) and 1 W10727360 (Switch) and 1 W10269460 (Switch)
We serviced a
JENN AIR MICROWAVE
Model JMC2430DP01
Near Penfield, NY 14526
Evan
Job Details: 10/28/2021
"Customer states unit is flashing f2e1 code for stuck key error. Found that console would not respond to commands. Replaced console and attempted to test unit. Console commands are not corresponding with key selected. (For instance when selecting kitchen timer unit began to heat for 30 seconds) removed new console and reinstalled old one. Ordering console and control ; ordrng 1 W11229663 (Console) and 1 W10815465 (Appliance manager), dspstn on spec-tagged invntry: 1 W11229663 CONTROL"
We serviced a
WHIRLPOOL WASHER
Model WFW8620HC2
Near Rochester, NY 14610
Steve
Job Details: 10/28/2021
Replaced ui for erratic times. The ui tested good.
We serviced a
AMANA WASHER
Model NTW4516FW1
Near Rochester, NY 14611
Steve
Job Details: 10/28/2021
Replaced lid latch for faulty latch causing no operation during agitation or spin.; dspstn on spec-tagged invntry: 1 W11307244 LATCH
We serviced a
MAYTAG MICROWAVE
Model MMV1175JZ0
Near Hilton, NY 14468
James
Job Details: 10/28/2021
Bulb burned out now light wont turn on. Replaced control and customer supplied bulb. Tested unit and verified operation. ; dspstn on spec-tagged invntry: 1 8206232A BULB and 1 W11391714 CONTROL
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Rochester, NY 14624
Steve
Job Details: 10/28/2021
Replaced motor sump for open motor. The dishwasher tested good. ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR
We serviced a
MAYTAG DRYER
Model MED3500FW0
Near Hamlin, NY 14464
James
Job Details: 10/28/2021
Unit screeching due to seized rollers and idler. Replaced dryer repair kit and tested. Unit functions properly. ; used 1 4392067 (Repair kit) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB7949SDM1
Near Hilton, NY 14468
James
Job Details: 10/28/2021
"Upper rack support deteriorating and rack falls off. Lower wheels broken. Door seal torn. Replaced upper supports and door seal. Support under ten years warranty. Ordering lower wheels and inner adjusters. ; ordrng 4 W10195416V (Rollers)s and 2 WPW10251047 (Support)s, used 1 W11177741 (Seal) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Rochester, NY 14624
Steve
Job Details: 10/28/2021
"Replaced lid strike for broken strike. The bezel has broken off the lid latch causing latch to fall inside washer. Glued bezel to latch. Ordering latch and bezel. Ordering Ui for start button not working all the time. ; ordrng 1 W11478524 (Ui) and 1 W11394572 (Latch) and 1 W11545554 (Bezel), dspstn on spec-tagged invntry: 1 W11457841 STRIKE"
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW3
Near Rochester, NY 14626
James
Job Details: 10/28/2021
Replaced pts and timer and problem remains. 118v to motor then it drops out.Called techline 7732102511 they said replace wiring harness; ordrng 1 W10865750 (Harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Rochester, NY 14619
Steve
Job Details: 10/28/2021
Sr# 7732100475 Found the temp in fresh food section was 30 degrees . Called tech line and they recommended to raise temp in fresh foods section to 40 and freezer to 3 . They also recommended to move food product away from damper. Customer has five year extended contract and is calling orvilles for a dispatch.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Rochester, NY 14625
Evan
Job Details: 10/28/2021
Customer stating that unit rust is forming on both doors and customer just took delivery of unit in sept. Both doors will need to be replaced. Ordering both doors ; ordrng 1 13107554SQ (Door) and 1 13109217SQ (Freezer door)
We serviced a
WHIRLPOOL DRYER
Model WGD70HEBWI
Near Irondequoit, NY 14617
Evan
Job Details: 10/28/2021
Customer is stating that rag has worked its way into blower causing unit not to run. Removed rag from blower and tested unit. Unit tested good
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS27CXMS5
Near Webster, NY 14580
James
Job Details: 10/28/2021
Unit making grinding noise and leaking from icemaker. Tested icemaker in diagnostics qnd valve is pulsating causing noise and possible leak. Need dual valve. Pre-order icemaker (99.00). ; ordrng 1 WP12956105 (Valve) and 1 Sh15 and 1 W10377146 (Icemaker)
We serviced a
MAYTAG REFRIGERATOR
Model MFF2258FEZ01
Near Rochester, NY 14619
Steve
Job Details: 10/28/2021
Customer stated the ice maker was not working and warm temps in fresh food section . The ice maker bail arm was in off position. Turned ice maker on. Adjusted the fresh food section temp to colder setting in diagnostics.
We serviced a
WHIRLPOOL DRYER
Model WED5620HW0
Near Webster, NY 14580
James
Job Details: 10/28/2021
Replaced ui and tested. Unit functions properly one year warranty on repair; dspstn on spec-tagged invntry: 1 W11378949 CNTRL- ELEC
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHB04
Near Webster, NY 14580
James
Job Details: 10/28/2021
Fridge door falls off. Hinge pin broken from hinge and fall off when door is open. Need hinge; ordrng 1 W11568758 (Hinge)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Rochester, NY 14621
Evan
Job Details: 10/28/2021
Customer stating that unit will not run cycle. Control is dead and will not respond to commands. Control has been ordered already and is being exparted to ATEC. ; schdld next appmnt for 11/8 MON !
We serviced a
WHIRLPOOL WASHER
Model MHW5500FW1
Near Rochester, NY 14621
Evan
Job Details: 10/28/2021
Replacing console due to console not responding to commands. Replaced console. Tested unit. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Rochester, NY 14613
Evan
Job Details: 10/28/2021
Customer stated that unit was failing to spin out correctly. Found error code f3e3 for inlet temperature fault. Found that water valve and housing are cracked causing issue. Ordering valve and housing ; ordrng 1 W11400157 (Dispenser housing)
We serviced a
MAYTAG WASHER
Model MVWC400XW1
Near Rochester, NY 14612
Evan
Job Details: 10/28/2021
Customer stated that unit would not sense during cycle. Found shifter fault stored. (F7e6) ran diagnostic cycle. Unit would not shift into spin or agitate. Replaced shifter and ran unit again. Unit tested good ; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Canandaigua, NY 14424
Dave F
Job Details: 10/28/2021
Found bottom of freezer had block of ice . Found the drain tube was plugged with a rubber cap from the factory . Looks like its the rubber cap to the evaporator. Removed cap and defrosted drain . Drain pan has never seen water . . Unit is now draining. Tested good
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Bloomfield, NY 14469
Dave F
Job Details: 10/28/2021
Unit saying rotate knob to cycle . Found the ribbon cable had cone out of the control in the UI that comes from the knob . Followed pointer W11436354 . Reseated ribbon and taped down so it does not move . Factory reset unit . Tested unit . Calibrated unit .Tested good ; dspstn on spec-tagged invntry: 1 W11419171 CONTROL
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Canandaigua, NY 14424
Dave F
Job Details: 10/28/2021
Hose leaking behind unit at the Y connection to the dryer steam and washer . Removed the Y no leaking . Leveled unit for shaking . Tested fabric softener valve tested good . Made sure it was turned on . Gave best tips for washer use . Unit tested good .
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Farmington, NY 14425
Dave F
Job Details: 10/28/2021
Found unit had nidec actuator . Replaced actuator. Calibrated unit l ran auto diagnostics unit tested good.; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Victor, NY 14564
Dave F
Job Details: 10/28/2021
Frost build up in freezer by door switch . The humidity control was not on and moisture was finding its way down into the freezer. Customer said items freezing on the top shelf in the fresh food section . Recommended staggering shelving and found the freezer temp was set to 7 and fresh food set to 5 . Changed temp settings to recommended on 4 . Customer will monitor. Told customer with moisture getting into the freezer it is possible sometimes the light switch can stick. Doors are all sealing and unit tested good .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Fairport, NY 14450
Dave F
Job Details: 10/28/2021
"Replaced evap fan motor. Found that was not the reason the unit wasnt cooling unit needs damper for damper gear being broken . Installed screw inside damper to keep the door open and little bit to get some cooling . Adjusted the door handles ,door and legs on unit . Doors are now aligned . Ordering damper WPW10479155; ordrng 1 WPW10479155 (control)"
We serviced a
WHIRLPOOL DRYER
Model WED87HEDW1
Near Fairport, NY 14450
Dave F
Job Details: 10/28/2021
"Dryer tension pulley was worn out making loud noise . Replaced pulley , rollers and belt . With repair kit 4392067 Tested unit . Tested good .; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT"
We serviced a
WHIRLPOOL WASHER
Model MVWB865GC0
Near Honeoye Falls, NY 14472
Dave F
Job Details: 10/28/2021
"Complaint of unit not draining and spinning the clothes out on certain cycles .Unit has no error codes . Tested in auto diagnostics. Tested good . Calibrated unit . Filled unit with water and drained for a period of time unit drained fine . Ran unit in high spin tested good . . Customer said that the DRN code comes up . Drain pump maybe seizing . Ordering drain pump W10876600; ordrng 1 W10876600 (drain pump), dspstn on spec-tagged invntry: 1 W11162440 CONTROL"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Linwood, NY 14486
Dave F
Job Details: 10/28/2021
Unit was delivered on 10/28/20 Unit has paint chipping on top of the door . Took photo of paint . Explained that the chipping is cosmetic and is only covered for 30 days from purchase . Customer is going to call customer service because the paint is bubbling from underneath . Found spray can touch up paint part number 285006 . Part that is bubbling is part number W11105139
We serviced a
WHIRLPOOL WASHER
Model n/a
Near Canandaigua, NY 14424
Steve
Job Details: 10/27/2021
Special project S17304; schdld next appmnt for 11/17 WED !
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Rochester, NY 14616
James
Job Details: 10/27/2021
Icemaker not cycling and freezer led dead. Tested switch and verified power to led. Icemaker leaking into motor. Replaced icemaker and it cycled as soon as door was closed. Need led module; ordrng 1 W11520324 (Led)
We serviced a
WHIRLPOOL WASHER
Model WTW7120HC0
Near Rochester, NY 14626
James
Job Details: 10/27/2021
Replaced console and gearcase. Ran calibration cycle. Unit functions properly
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DWH3
Near Webster, NY 14580
Evan
Job Details: 10/27/2021
Customer stating dispenser door will not open. Found that spring was bent causing issue. Replaced spring with space dispenser tech has on truck. Dispenser now opening as it should. Unit tested good
We serviced a
WHIRLPOOL DRYER
Model WED7120HC1
Near Rochester, NY 14626
James
Job Details: 10/27/2021
Replaced console and acu. Tested unit and it functions properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM13
Near Rochester, NY 14626
James
Job Details: 10/27/2021
Unit not defrosting. Open thermostat in diagnostics. Tested thermostat and heater and verified closed circuit. Need control. Defrosted evaporator. ; ordrng 1 WPW10589838 (Control) and 1 Sh15
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS00
Near Webster, NY 14580
Evan
Job Details: 10/27/2021
Customer had last minute conflict it and needs to reschedule appointment. Rescheduling for 11/11 ; schdld next appmnt for 11/11 THU !
We serviced a
MAYTAG DRYER
Model MDE9316AYW
Near Rochester, NY 14625
Evan
Job Details: 10/27/2021
Customer stated that unit was producing noise while in use. Found that rollers and idler pulley are seized up causing issue. Cleaned rollers and pulley and reassembled unit and ran unit. Unit was still producing noise removed drum and found change inside drum fins. Removed change tested unit again. Unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HPS1
Near Rochester, NY 14626
James
Job Details: 10/27/2021
Dispenser door stuck due to bent spring. Replaced dispenser door and tested in diagnostics.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Hilton, NY 14468
James
Job Details: 10/27/2021
"Unit sounds like an airplane. Tested diagnostics and found unit will barely agiatate. Cam is getting stuck and not disengaging pulley. Replaced cam and actuator and calibrated. Ran diagnostics cycle successfully. If problem persists replace lower harness; used 1 W10721967 (CAM), and 1 W10006355 (Actuator) from stock"
We serviced a
WHIRLPOOL RANGE
Model WG755S0BE01
Near Spencerport, NY 14559
James
Job Details: 10/27/2021
"Unit intermittent to broil and will not bake. Power to both igniters . Replaced both upper oven igniters and tested. One year warranty on repair. ; used 1 Sh15, and 1 12400035 (Igniter) from stock"
We serviced a
KITCHENAID RANGE
Model KGCT305BWH4
Near Rochester, NY 14625
Evan
Job Details: 10/27/2021
Customer stating that burners are not lighting consistently. Found that switch for burner are causing issue burner is barely sparking when being actuated. Ordering switches and spark module ; ordrng 4 WP3185830 (Burner switch)s and 1 WP4454392 (Spark module)
We serviced a
JENN AIR MICROWAVE
Model JMC2427DS01
Near Penfield, NY 14526
Evan
Job Details: 10/27/2021
Customer stating unit is continually flashing f2e1 for stuck key error. Cannot clear code it keeps reappearing. Panel will need to be replaced. Unit has 5 years parts warranty on electronics. Ordering console. Quoted $76.40 for labor ; ordrng 1 W11232035 (Console)
We serviced a
MAYTAG DISHWASHER
Model MDB6600AWW
Near Penfield, NY 14526
Evan
Job Details: 10/27/2021
Customer stating that handle is broken but unit will still run. Replaced handle for this issue. Tested unit. Unit tested good ; dspstn on spec-tagged invntry: 1 WPW10275768 LATCH
We serviced a
JENN AIR REFRIGERATOR
Model JFC2089HEP4
Near Rochester, NY 14607
Evan
Job Details: 10/27/2021
Replacing all parts listed due to drawers cracking and end cap breaking causing drawer lid not to function. Replaced all parts. Tested for customer. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC1
Near Geneva, NY 14456
Steve
Job Details: 10/27/2021
Replaced water valve for open solenoid on. Cold water. The washer checks good.
We serviced a
AMANA DISHWASHER
Model WDT750SAKZ0
Near Geneva, NY 14456
Steve
Job Details: 10/27/2021
"Found the drain is staying on and it will not go into wash mode. Tested in diagnostics and the motor would not start., ordering control, sensor and motor pump. ; ordrng 1 W11460963 (Pump) and 1 W11410464 (Sensor) and 1 W11462458 (Control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Clifton Springs, NY 14432
Steve
Job Details: 10/27/2021
Replaced heater as per special project S17304; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Clifton Springs, NY 14432
Steve
Job Details: 10/27/2021
"Found the fan shroud was bent causing noise when condenser fan was running,. Realigned the fan housing and the fan is working as expected."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZO
Near Canandaigua, NY 14424
Steve
Job Details: 10/27/2021
Replaced heater for special project and not drying. S17304; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL WASHER
Model WET4027HW1
Near Dansville, NY 14437
Steve
Job Details: 10/27/2021
"Removed dryer and replaced the shocks. Rep,aced water valve for broken cold water solenoid. Leveled the legs best I could to stop bouncing. If the machine has persistent out of balance recommended to fasten plywood under washer for more stability. Replaced dryer vent that tech broke while repairing, vent is no charge"
We serviced a
WHIRLPOOL DRYER
Model WGD8127LC1
Near Bloomfield, NY 14469
Dave F
Job Details: 10/27/2021
Control panel is turning off or not turning on all the time . Customer turns power on to unit and can hear the control relay click but nothing on the screen . Connected dryer to whirlpool app and unit did download and install new updates . Customer will monitor unit . If problem persists order W11419059 control panel and control W11526013
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Rochester, NY 14607
Evan
Job Details: 10/27/2021
Replacing wash basket wash plate and motor due to unit failing to spin out correctly. Replaced all parts listed. Tested unit. Unit tested good ; used 1 S&H from stock
We serviced a
WHIRLPOOL DRYER
Model MGDB835DC4
Near Farmington, NY 14425
Dave F
Job Details: 10/27/2021
Dryer making noise while running. Found debris in the blower motor causing the unit to become out of balance. Removed debris and tested unit. Tested good . ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Webster, NY 14580
Dave F
Job Details: 10/27/2021
Checked temperatures on unit temps were good . They are set to 42 in fresh food and 0 in freezer . Adjusted temperature to recommended in fresh food and -2 in freezer . Customer said that there was frost on items in the freezer but I did not see any frost inside . Did find the middle freezer drawer is broken and could causing the freezer door to get stuck open . Ordering bin W11387048 ; ordrng 1 W11387048 (Freezer bin)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Webster, NY 14580
Dave F
Job Details: 10/27/2021
Compressor is making normal operating noises . Unit is cooling and has no issues . Checked piping and made sure that nothing is vibrating called techline Sr 7732093494 . Put phone by compressor techline was able to hear unit and said that is normal operation and there is nothing we can do it is working as designed and not to tap into the sealed system . Techline said that another appliance company has already looked at this unit and told them the same thing . Customer will have to contact customer service .; dspstn on spec-tagged invntry: 2 W11504436 COUPLER AL BR 6X1.8
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDT01
Near Rochester, NY 14623
Dave F
Job Details: 10/27/2021
Customer concerned about the foil tape on the bottom of the doors explained thats where the foam is sprayed into the doors. Everything is sealing and tested good there is a little ding on the freezer door customer acknowledges that theyre going to try to see if they can get some touch up paint. Unit tested good .
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Avon, NY 14414
Dave F
Job Details: 10/27/2021
Ice maker cycles but not getting water . Fill tube frozen .Found the fill tube was heater wire was broken behind the ice maker Ordering kit W11366500Service pointer W11406716 . Customer paid in full ; ordrng 1 W11366500 (Fill tube)
We serviced a
WHIRLPOOL WASHER
Model WET4027HW1
Near Dansville, NY 14437
Dave F
Job Details: 10/27/2021
Helped sm
We serviced a
MAYTAG WASHER
Model MHW5500FW0
Near Irondequoit, NY 14609
James
Job Details: 10/27/2021
"Unit was slow to drain so customer disassmbled unit. Wrong scrrw installed into door lock and it arced on front panel and ui womt turn on. 123v to control, but diagnostics led off. Power to ui but will not respond. Need lock, drain pump and control in order to verify if ui functions. ; ordrng 1 W11218376 (Ui) and 1 Sh15 and 1 W11201285 (Control) and 1 WPW10605427 (Pump) and 1 WPW10443885 (Lock)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Irondequoit, NY 14617
James
Job Details: 10/27/2021
Unit leaking from defective pinch weld on rh side. Called techline sr7732090101. They said tub needs to be replaced. ; ordrng 1 W11537778 (Heater) and 1 W11409866 (Tub)
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Hilton, NY 14468
James
Job Details: 10/25/2021
Unit not powering on. Unit will go into diagnostics cycle but wont turn on during normal operation. Installed a used panel and tested. Drain making grinding noise. Need ui and pump. ; ordrng 1 W11135391 (Console) and 1 W10876600 (Drain pmp)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Brockport, NY 14420
Steve
Job Details: 10/25/2021
"Found the motor getting power but not running. Quoted for motor and customer is going to call manufacturer for assistance with repair. ; rqstng P&A on 1 W11085683 (Motor sump), ordrng 1 Sh15 (Shipping)"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Dansville, NY 14437
Dave F
Job Details: 10/25/2021
Unit leaking while running . Unit needs bellow W11314648 as it has a hole torn in it . Needs control W11322905 or to be updated to latest software . Needs dispenser W11465532 and stator motor W11354541 for water or suds coming out of the vent in the rear . Customer was told unit was covered under warranty from whirlpool. Whirlpool gave parts and labor for that reason . Ordering parts . WZNPQ00APL1; ordrng 1 W11465532 (Dispenser) and 1 W11322905 (cntrl-elec) and 1 W11354541 (Stator)
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near East Rochester, NY 14445
Evan
Job Details: 10/25/2021
Customer stating that unit is failing to respond to commands. Found that control is receiving 120v but failing to operate. Ordering control ; ordrng 1 W11188527 (Control)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Honeoye, NY 14471
Dave F
Job Details: 10/25/2021
"Unit not agitating. Found unit has nidec actuator. Replaced actuator., calibrated and ran auto diagnostics. Unit tested good ; dspstn on spec-tagged invntry: 1 W11399433 CNTRL- ELEC , used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WZC5116LW0
Near Hilton, NY 14468
James
Job Details: 10/25/2021
Lock sticking and led not powering on. Removed latch and reinstalled. Light bulb loose on socket. Corrected now unit functions properly
We serviced a
WHIRLPOOL WASHER
Model WFW9151YW00
Near Hilton, NY 14468
James
Job Details: 10/25/2021
"Washing machine making grinding noise during drain cycle. Cleaned drain pump and tested. Problem remains, need pump WPW10730972. Customer opted not to repair."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV05
Near Brockport, NY 14420
Steve
Job Details: 10/25/2021
Found the unit has low charge. Ordering evaporator and drier. ; ordrng 1 WP2188822 (Evaporator) and 1 W10896709 (Coupler) and 1 W11506619 (Coupler) and 1 W10896677 (Coupler) and 1 W10896678 (Coupler) and 1 W10896689 (Coupler) and 1 W10896677 (Coupler) and 1 W10913906 (Process) and 1 WPW10143759 (Drier)
We serviced a
WHIRLPOOL DRYER
Model WGD9151YW0
Near Hilton, NY 14468
James
Job Details: 10/25/2021
Dryer unresponsive once it warms up. Need keypad. Part nla.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Fairport, NY 14450
Evan
Job Details: 10/25/2021
Customer stated that unit was leaking. Found that cold water valve solenoid was stuck open causing unit to leak. Replaced valve. Tested unit. Unit tested good ; used 1 W11165546 (Valve) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM604KPS0
Near Hilton, NY 14468
James
Job Details: 10/25/2021
Replaced vent fan and dispenser. Ran unit with door panel removed found wash motor intermittently pulsing and water overflows on lh corner. Cant tell if its a pump or software issue. Ordering pump and control. ; ordrng 1 W11410062 (Control) and 1 W11416362 (Pump)
We serviced a
KITCHENAID RANGE
Model KFGG504KPS0
Near Macedon, NY 14502
Evan
Job Details: 10/25/2021
Customer stated that middle burner was not operating correctly. Found that burner was not assembled correctly causing uneven flame height. Also adjusted flame height for all burners. After reassembling burner and testing. Burner now working as it should. Unit tested good