Service History 158

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHV03

Near Rochester, New York 14624

Dave L

Job Details: 08/17/2023

Unit will not produce ice. Manually filled ice maker in diagnostics. Unit displays lost position error and will not cycle. Ordering ice maker ; ordrng 1 W11658802 (Ice maker)

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Fairport, New York 14450

Andres V

Job Details: 08/17/2023

Installed new control board and tested unit. Unit is working properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Rochester, New York 14613

Dave F

Job Details: 08/17/2023

Unit keeps turning on and off . Unplugged everything but the UI from the main board and it still is rebooting. Water valve makes noise every time it reboots. Ordering control and UI . May find other issues that could have caused problem. Need to tested everything after replacement ; ordrng 1 W11224256 (cntrl-elec) and 1 W11387387 (Ui)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Canandaigua, New York 14424

Jeremy

Job Details: 08/17/2023

Drain frozen and evap frosted up again. Thermistor was not secured properly and was not making contact with evaporator. Properly secured thermistor. Cleared drain and defrosted evaporator. Cleared drain tube in rear. Used Perma gum to seal around evaporator cover. Unit checks good.

We serviced a

KITCHENAID REFRIGERATOR

Model GZ25FSRXYY1

Near East Rochester, New York 14445

Andres V

Job Details: 08/17/2023

Drain plug was clogged causing water to pool in freezer. Cleared all ice and drain plug. Unit is draining water now and working properly.

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Rochester, New York 14626

Dave L

Job Details: 08/17/2023

Replaced broken drive belt. Venting is restricted and was disconnected when I arrived. Recommending venting be replaced before unit is put into use. Dryer tested ok ; used 1 341241 (Belt) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Manchester, New York 14504

Jeremy

Job Details: 08/17/2023

"Replaced slides, switch, fan motor for moisture build up and door not closing properly. Unit checks good."

We serviced a

GE REFRIGERATOR

Model GTS22KGNBRBB

Near Webster, New York 14580

James

Job Details: 08/17/2023

Compressor making noises and not cooling. Oil leaking from solder joint to condenser. Need compressor and lin repaired. ; ordrng 1 WR87X31765 (Compressor) and 2 WR97X10034 (5*6)s and 1 WR97X10021 (8mm) and 1 WR97X10036 (8*6) and 1 WR97X10033 (6*4) and 2 WR97X10031 (6*6)s and 1 WR97X10032 (6*2) and 1 WR97X25268 (5*7) and 1 WR98X45 (R600)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADM3

Near Webster, New York 14580

James

Job Details: 08/17/2023

Not washing not dropping soap pods. 4-3 7-1 errors. Wash motor and heater. Ran Diagnostics cycle successfully. Door not able to close properly. Adjusted feet and installed bracket on top of unit. Unit functions properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ10

Near Rochester, New York 14617

Dave L

Job Details: 08/17/2023

Freezer door is misshaped at bottom leaving a sizable air gap into the freezer compartment. Door will need to be replaced before unit can be put back into use. ; ordrng 1 W11435329 (Freezer door)

We serviced a

KITCHENAID COOKTOP

Model KICU509XBL00

Near Webster, New York 14580

James

Job Details: 08/17/2023

Appointment set up for cooktop not oven. Need dispatch. F47 error.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Fairport, New York 14450

Andres V

Job Details: 08/17/2023

"Gasket on the mullium is tore causing warm air to enter unit, also gaskets on both doors are torn.; ordrng 1 W11455378 (Mullium) and 2 W11456682 (Gasket)s"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW08

Near Rochester, New York 14616

Dave L

Job Details: 08/17/2023

Customer concerned with ice production. As a test they had emptied the ice bin the night before. When I arrived the bin was about half full. This is consistent with the 72 hour time frame it takes to achieve a full bin. Testing ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Fairport, New York 14450

Andres V

Job Details: 08/17/2023

Unit will not wash because recirculating pump is not working. Unit needs new sump and pump; ordrng 1 W11665769 (Pump and sump)

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Rochester, New York 14612

Dave L

Job Details: 08/17/2023

Console is shorted causing the cancel button switch to activate drain sequence over and over. Float is clear. Display is unreadable. Ordering console. And UI; rqstng P&A on 1 W11413965 (Console) and 1 W11414079 (ui)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ16

Near Webster, New York 14580

James

Job Details: 08/17/2023

Replaced water line. Found mullion sweating. Disconnected condenser fan and waited 15 minutes. Lh side of mullion for about 2 feet is cold. Called techline sr7737119722. Unit non repairable

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Pittsford, New York 14534

Andres V

Job Details: 08/17/2023

Installed new sump and pump. Tested unit and watched for leaks. Unit is working properly. ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS1

Near Victor, New York 14564

Jeremy

Job Details: 08/17/2023

"Unit leaking into drip tray from brass elbow water adapter. Tightened fitting, unit no longer dripping. Ran diagnostic cycle, completed without error."

We serviced a

MAYTAG WASHER

Model MVWB765FW0

Near Victor, New York 14564

Jeremy

Job Details: 08/17/2023

"Customer complaint unit only filling with hot water. Found that hot water was connected to cold water on washer. Reversed hose connections, unit checks good.; dspstn on spec-tagged invntry: 1 W11165546 VALVE"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW10

Near Bloomfield, New York 14469

Jeremy

Job Details: 08/17/2023

Door gasket will not stay seated in door. Ordering fresh food door.; ordrng 1 LW10636410 (Door)

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Hilton, New York 14468

Dave L

Job Details: 08/17/2023

Hub is stripped and no longer engaged with transmission. Wash-plate is seized to shaft. This is a good indication that the Gearcase spline is corroded and will not coupleTo a new hub. Customer declined to repair

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW1

Near Hamlin, New York 14464

Dave L

Job Details: 08/17/2023

"Replaced valves, hose, bellow and dispenser housing due to leak. Tested ok; O-emld tckt"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Henrietta, New York 14467

Andres V

Job Details: 08/17/2023

"Customer stated unit was leaving a fish smell on dishes and also had clip fall off bottom rack. I suggested running an afresh tablet, she is using cascade pods and finish jet dry. Also suggested running hot water before starting a load. I put clip back on the bottom rack."

We serviced a

KENMORE REFRIGERATOR

Model 253.60502614

Near Rochester, New York 14610

Andres V

Job Details: 08/17/2023

Customer wants to wait on repair because unit started working properly and he does not want to change a part if not needed. He will be monitoring unit for the next week and let us know if Temperatures fluctuate. ; O-emld tckt

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Lima, New York 14485

Jeremy

Job Details: 08/17/2023

"Unit not draining. Found loose wire connection on pump. Repaired wiring, unit tested good."

We serviced a

GE REFRIGERATOR

Model GNE25JYKHFFSY

Near Webster, New York 14580

James

Job Details: 08/17/2023

Mullion dripping onto gasket. Found jumper wire disconnected in top of door. Reconnected and verified power to mullion.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT313CZLZ00

Near Rochester, New York 14621

Dave F

Job Details: 08/17/2023

Asked customer said no parts were sent. Found defrost drain frozen . Defrosted and installed wire to go in drain . Unit tested good

We serviced a

WHIRLPOOL DISHWASHER

Model 665.15829000

Near Lima, New York 14485

Jeremy

Job Details: 08/17/2023

Customer complaint unit is leaking. Ran unit and was unable to see any leaking. Customer to monitor.

We serviced a

MAYTAG DISHWASHER

Model MDB6769PAS4

Near Rochester, New York 14607

Jeremy

Job Details: 08/16/2023

"Start and cancel buttons do not work. Tried reseating connectors on control and console, no change. Ordering console.; ordrng 1 WPW10475774 (Console) and 1 Sh15 (Shipping)"

We serviced a

RAM VAN

Model PROMASTER CITY

Near Rochester, New York 14618

Andres V

Job Details: 08/16/2023

"Inspection doesn't expire till december, registration expires this month."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Penfield, New York 14526

Andres V

Job Details: 08/16/2023

Ice maker can't find home position. Checked for any obstructions but did not see any. Tried to cycle it but could not find home position. Ordering new ice maker. ; ordrng 1 W11658802 (Ice maker)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Rochester, New York 14625

Andres V

Job Details: 08/16/2023

Unit is draining into a very small drain pipe underneath unit that has a corner and not letting water flow through properly causing it to back up. Reccomended customer redirects drain hose to garbage disposal.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM06

Near Williamson, New York 14589

Andres V

Job Details: 08/16/2023

Customer has a dent on the freezer door. ; ordrng 1 LW11026355 (Frzr door)

We serviced a

JENN AIR RANGE

Model JGR8890ADP

Near Rochester, New York 14618

Jeremy

Job Details: 08/16/2023

"Upper oven not heating. Found weak bake ignitor. Replaced ignitor, unit tested good.; used 1 12400035 (IGNITOR) from stock"

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC7HB04

Near Victor, New York 14564

Jeremy

Job Details: 08/16/2023

"Replaced magnetron and control, new inverter broken. Ordering inverter.; ordrng 1 W11325604 (Inverter)"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHB0

Near Rochester, New York 14622

James

Job Details: 08/16/2023

Unit leaking underneath dishwasher. Found no leaks. Uninstalled dishwasher and tested. Found water leaking from hot water pipe to sink. Spray hose leaking as well. Need a plumber. Dishwasher functions properly.

We serviced a

WHIRLPOOL DRYER

Model WED5605MW0

Near Sodus, New York 14551

Andres V

Job Details: 08/16/2023

Found a large ball of lint in exhaust pipe causing bad airflow. Took out lint so air flows better to the outside.

We serviced a

MAYTAG DRYER

Model MGD5500FW1

Near Honeoye Falls, New York 14472

Jeremy

Job Details: 08/16/2023

Replaced inner door for sagging and not closing. Unit tested good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKV1

Near Rochester, New York 14624

Dave L

Job Details: 08/16/2023

"Door panel has damage to vent re ordering door. ; ordrng 1 W11462451 (Panel), dspstn on spec-tagged invntry: 1 W11660284 CONSOLE and 1 W11409866 TUB"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269DRE00

Near Churchville, New York 14428

Dave L

Job Details: 08/16/2023

Replaced ice maker due to stripped motor gear. New unit cycled and filled. Customer to monitor after 24 hours. ; used 1 Sh (Sh) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ15

Near Rochester, New York 14626

Dave L

Job Details: 08/16/2023

Condensation on mullion remains. Yoder loop is not making footContact at center of freezer mullion. Disconnected condenser fan to heat mullion. Corners improved but center still cold. Documented again with techline. Up for lead review

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS07

Near Rochester, New York 14612

Dave L

Job Details: 08/16/2023

"Replaced tubes , shimmed , and libricated filter housing due to drips from dispenser. Drips stopped afterwards."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Irondequoit, New York 14609

James

Job Details: 08/16/2023

R600 sealed system. Compressor is locked. Need compressor and leak test. ; ordrng 1 W11574734 (Compressor) and 2 W11504445 (5*4)s and 2 W11506621 (6mm)s and 1 W11504415 (8.5*8) and 1 W11504431 (5*7) and 2 W11504436 (6*1.8)s and 2 W11504433 (6*4)s and 1 W11598434 (Evap) and 1 R600can and 1 W11506635 (Access)

We serviced a

AMANA REFRIGERATOR

Model ART318FFDB10

Near Rochester, New York 14621

James

Job Details: 08/16/2023

"Compressor locked. Pulling 8amps 19ohms, 6ohm, 13ohms across winding. Checked for leaks. Called techline. Sr7737109340. They said that voltage drop can cause compressor failure and to order part from Plainfield. ; ordrng 2 BPV31 (Piercing valve)s and 1 W11582579 (Compressor) and 1 W11504431 (5*7) and 1 W11506635 (Access) and 1 W11504416 (8.5*6) and 1 W11504415 (8.5*8)"

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Rochester, New York 14622

Andres V

Job Details: 08/14/2023

Replaced the UI on unit. Ran a diagnostic cycle successfully. Customer is to run a normal cycle and monitor it

We serviced a

WHIRLPOOL FREEZER

Model WRT518SZFW02

Near Irondequoit, New York 14617

Andres V

Job Details: 08/14/2023

The top left corner of unit missing a corner filler causing a small gap in gasket. Unit needs new filler so unit completly seals. ; ordrng 1 W10859322 (Corner filler)

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Irondequoit, New York 14617

Andres V

Job Details: 08/14/2023

Door is sagging which causing tub to make contact with glass and scrape it. Unit needs new glass and cap hinge. ; ordrng 1 W11316777 (Clear door) and 1 WPW10208398 (Cap)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW09

Near Brockport, New York 14420

Dave L

Job Details: 08/14/2023

Freezer gasket will not stay attached to door. Secured gasket with adhesive. Left gasket with customer

We serviced a

AMANA REFRIGERATOR

Model ASI2575GRS08

Near Rochester, New York 14612

Dave L

Job Details: 08/14/2023

"Had customer let unit run for 24 hours before return visit. Found full and complete frost pattern. Ice maker fill chute leaks on evap fan during fill. Adjusted tube and chute connection and replaced fan. Customer to monitor.; dspstn on spec-tagged invntry: 1 W11504415 COUPLER BR 8.5X8 1 W11504416 COUPLER BR 8.5X6 , 1 W11504431 COUPLER BR 7.5X5 , 1 W11504436 COUPLER AL BR 6X1.8 , 1 W11504445 COUPLER BR 5X4 , and 2 W11506619 COUPLER BR 8"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ03

Near Rochester, New York 14612

Dave L

Job Details: 08/14/2023

Ice maker water connection was leaking at hinge. Removed small length of tubing to achieve a tighter seal. Tests ok.

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Rochester, New York 14616

Dave L

Job Details: 08/14/2023

Replaced latch due to unit kit sensing lid was closed. Tests ok; used 1 W11307244 (Latch) from stock

We serviced a

WHIRLPOOL RANGE

Model WFE710H0AE0

Near Webster, New York 14580

Dave L

Job Details: 08/14/2023

Replaced open bake element. Preheated oven to 350 to verify. Tests ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAW02

Near Rochester, New York 14612

Dave L

Job Details: 08/14/2023

Unit has stopped making ice. Tapped module with the end of a screw driver. Unit cycled and filled. Re ordering ice maker. ATEC warranty; ordrng 1 WPW10300022 (Ice maker)

We serviced a

KITCHENAID OVEN

Model KFDD500ESS02

Near Spencerport, New York 14559

Dave L

Job Details: 08/14/2023

Customer stillConcerned with oven liner defect. Issue has been documented with techline previously. Contacted techline again to discuss surface temperature limits while using lower oven. Calibrated lover oven temp up 20 degrees to improve performance. Techline did not recommend a repair for the liner beyond touch up paint. Surface temp limits within tolerance. sr7736762914

We serviced a

GE REFRIGERATOR

Model GYE22GYNIFS

Near Canandaigua, New York 14424

Dave F

Job Details: 08/14/2023

Used GE tool . Temps in unit have been perfect. Freezer max temp was 5 degrees. Called techline and went over unit temps and run times . Customer did say they have had frost build up. GE has replaced freezer door and gasket prior. Freezer door gasket on bottom found the gasket was rippled in the center was not sealing all the way . Reheated gasket and stretched it it now seals. Silicone between liner and cabinet. Adjusted freezer temp down -2 GE techline had no recommendations. Customer will monitor ; dspstn on spec-tagged invntry: 2 WR97X21881 COUPLER 7MMX7MM

We serviced a

JENN AIR RANGE

Model SVD48600B

Near Webster, New York 14580

James

Job Details: 08/14/2023

Customer said she came to kitchen and smelled burning and found oven was heating without cycle being selected. Tested unit. Need control for intermittent stuck relay. Atec warranty. ; ordrng 1 WP71001799 (Clock)

We serviced a

KITCHENAID OVEN

Model KODE500ESS04

Near Penfield, New York 14526

James

Job Details: 08/14/2023

Replaced both controls and tested. Unit functions properly.

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Avon, New York 14414

Jeremy

Job Details: 08/14/2023

"F7E1 error and motor does not run. Found faulty run capacitor. Replaced capacitor, unit tested good. S code S17538.; used 1 W11395618 (CAPACITOR) from stock"

We serviced a

ROPER DRYER

Model RGD4640YQ2

Near Spencerport, New York 14559

Dave L

Job Details: 08/14/2023

Replaced timer due to worn contacts on timed dry. ATEC warranty on labor.

We serviced a

GE REFRIGERATOR

Model PDS22MBRBWW

Near Hilton, New York 14468

Dave L

Job Details: 08/14/2023

The compressor will not start due to a locked rotor. Can not recommend a repair due to age.

We serviced a

MAYTAG FREEZER

Model MFF2258FEZ07

Near Caledonia, New York 14423

Jeremy

Job Details: 08/14/2023

Unit intermittently stops cooling and food in freezer thaws. Ordering control for intermittent operation.; ordrng 1 W11524469 (Control)

We serviced a

WHIRLPOOL OVEN

Model WFG775H0HV2

Near Honeoye Falls, New York 14472

Jeremy

Job Details: 08/14/2023

"Replaced main harness, switch harness and regulator for repeat issue. Unit checks good."

We serviced a

WHIRLPOOL LAUNDRY

Model WTW8127LW1

Near Canandaigua, New York 14424

Jeremy

Job Details: 08/14/2023

"Unit not draining, drain pump just hums. Found and removed foreign object from drain pump. Ran diagnostic cycle, unit tested good."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Canandaigua, New York 14424

Jeremy

Job Details: 08/14/2023

"Unit flashing PO, ice and water not working. Showed customer how to clear PO. Found water line kinked behind unit causing no ice production. Removed kink, unit tested good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHB0

Near Canandaigua, New York 14424

Jeremy

Job Details: 08/14/2023

"Installed sound shield for excessive noise, unit checks good."

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Bloomfield, New York 14469

Jeremy

Job Details: 08/14/2023

New panel is worse than previous. Customer will keep previously installed panel.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Rochester, New York 14619

Andres V

Job Details: 08/14/2023

Installed new trim piece on unit.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHB08

Near Churchville, New York 14428

Andres V

Job Details: 08/14/2023

"Unit was in defrost when I arrived I took a temp reading of fresh food to be at 44 degrees and freezer to be at 2 degrees, unit is making ice as well. Coils were covered in dog hair so I cleaned them. Customer is to monitor."

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Rochester, New York 14624

Andres V

Job Details: 08/14/2023

Unit was clogged at drain pump and would not let unit drain. I cleared out drain pump and tested unit. Unit now drains properly

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Rochester, New York 14624

Andres V

Job Details: 08/14/2023

"Fresh food section temp was 45 degrees and freezer was 1 degrees, unit had only been plugged in for a few hours. While I was in home I did not hear unit make noise customer was talking about but she did have a recording. Noise sounded like start device trying to start compressor but could not. Reccomended new capacitor and start device. ; ordrng 1 WPW10197428 (Start device) and 1 WPW10662129 (Capacitor)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Rochester, New York 14606

Andres V

Job Details: 08/14/2023

"Replaced the dispenser because gasket fell off and could not put back on, right side of top rack is also broken and needs replacing. ; ordrng 1 W10712395 (Rack adjuster), dspstn on spec-tagged invntry: 1 W10861000 DISPENSER"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP730HAMZ0

Near Penfield, New York 14526

James

Job Details: 08/14/2023

Ui non responsive. Disconnected power to control and plugged in. Unit passed diagnostics cycle. If problem persists replace W11612324

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SMBM00

Near Webster, New York 14580

James

Job Details: 08/14/2023

Icemaker not filling. Found fill tube frozen. Defrosted fill tube and cycled valve. Valve not allowing water through. ; ordrng 1 WPW10498976 (Valve) and 1 SH

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Ontario, New York 14519

James

Job Details: 08/14/2023

S16360 labor only. Thermistor loose on coil. Replaced fan harness and secured thermistor. Cleaned drain tube. One year warranty on repair. ; used 1 Sh15 from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ04

Near Penfield, New York 14526

James

Job Details: 08/14/2023

Door doesn't self close and moisture builds on gasket. Damper getting stuck and making loud noises. Need rails and damper. ; ordrng 1 WPW10479155 (Damper) and 1 W11668671 (Bracket lh) and 1 W11668671 (Bracket rh)

We serviced a

WHIRLPOOL OVEN

Model WOD52ES4MZ00

Near Lima, New York 14485

Jeremy

Job Details: 08/14/2023

Upper oven not heating and giving door latch and UI error code. Found pinched wires between fan housing and air deflector. No broken wires noticed. Unable to activate any components in diagnostics.; ordrng 1 W11347847 (Door latch) and 1 W11594182 (Harness) and 1 W11594228 (Console) and 1 W11594418 (Control)

We serviced a

MAYTAG COOKTOP

Model MET8720DS00

Near Penfield, New York 14526

James

Job Details: 08/14/2023

Replaced cooktop and inspected. Front left is pitting. Coating is defective. Reorder glass. ; ordrng 1 W10719620 (Cooktop)

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS08

Near Rochester, New York 14625

James

Job Details: 08/14/2023

"Rental unit. Need to verify proof of warranty with owner. Unit randomly turns fan on and cant turn off. Turn table makes grinding noise during cycle. Need control, panel, and motor. ; ordrng 1 W11552018 (Control) and 1 W10642989 (Turn motor) and 1 W11175576 (Panel)"

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Rochester, New York 14606

Andres V

Job Details: 08/14/2023

Replaced the tub ring per service pointer. Unit no longer splashing water on floor.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKB1

Near Hilton, New York 14468

Dave L

Job Details: 08/14/2023

Found water in drip pan. Tightness water supply connections and re molded door seal. Ran diagnostics and quick cycle to monitor. Testes ok.

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Rochester, New York 14612

Andres V

Job Details: 08/14/2023

Unit did not transfer software to new UI which cause it to not have software to run. Old part is not available to be put back on. Whirlpool has deemed this unit unrepairable. SR 7737088789

We serviced a

WHIRLPOOL COOKTOP

Model SF114PXSB1

Near Canandaigua, New York 14424

Jeremy

Job Details: 08/10/2023

"Unit has weak oven ignitor causing slow/no preheat. Replaced oven ignitor, unit tested good.; dspstn on spec-tagged invntry: 1 12400035 IGNITOR"

We serviced a

WHIRLPOOL DRYER

Model WGD5100HW0

Near Canandaigua, New York 14424

Jeremy

Job Details: 08/10/2023

"Unit making excessive squeaking noise. Found idler seized and belt has worn a groove into pulley. Used repair kit and replaced all rollers, idler and belt. Unit tested good.; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Farmington, New York 14425

Jeremy

Job Details: 08/10/2023

"Unit not tumbling. Found broken belt. Replaced belt, unit tested good.; used 1 341241 (BELT) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFTR1832TF0

Near Fairport, New York 14450

Jeremy

Job Details: 08/10/2023

"Food freezing in fresh food section. Found only have of evaporator has frost on it. Unit is low on charge and would require leak check. Quoted for sealed system repair, customer opting to purchase new unit."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Henrietta, New York 14467

Jeremy

Job Details: 08/10/2023

Found significant gap between liner and cabinet around freezer compartment. Used food grade silicone between cabinet and liner to seal freezer compartment and prevent air leaking into cabinet. Unit checks good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Rochester, New York 14623

Jeremy

Job Details: 08/10/2023

"Rubber washer on fill hose was not installed properly causing leak. Installed new rubber washer correctly, unit checks good."

We serviced a

KITCHENAID RANGE

Model KSGB900ESS5

Near Rochester, New York 14623

Jeremy

Job Details: 08/10/2023

Broiler working intermittently. End of ignitor too far from burner tube. Adjusted ignitor so it sits closer to burner. Unit tested good.

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW1

Near Hamlin, New York 14464

Dave L

Job Details: 08/10/2023

"Unit is leaking through dispenser. Spray pattern from valves is causing water to splash out of dispenser. Visible wear on bellow and dispenser hose. Ordering valves, dispenser, bellow, and hose; ordrng 1 W11524105 (Dispenser) and 1 W11316604 (Hose) and 1 W11316255 (Valve) and 1 W11316256 (Valve) and 1 W11314648 (Bellow)"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Rochester, New York 14626

Dave L

Job Details: 08/10/2023

"Replaced actuator and cam due to intermittent grinding noise. Recommending that customer remove debris from under the washer to clear belt cover. ; used 1 WPW10006355 (ACTUATOR), and 1 W10721967 (CAM) from stock"

We serviced a

MAYTAG WASHER

Model MVWB855DC4

Near Rochester, New York 14626

Dave L

Job Details: 08/10/2023

"Basket is defective. Hub is stripped. Unable to install mold basket without damaging transmission. Ordering hub. ; ordrng 1 W10909670 (Nut), dspstn on spec-tagged invntry: 2 W10734521 SLIDER"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Webster, New York 14580

Andres V

Job Details: 08/10/2023

"Unit had error code F4E3 for wash pump not engaging. I replaced the pump and sump, tested unit and watched for leaks. Unit is working properly. ; dspstn on spec-tagged invntry: 1 W11025157 PUMP&MOTOR"

We serviced a

WHIRLPOOL DISHWASHER

Model MDB8959SKZ0

Near Rochester, New York 14625

Andres V

Job Details: 08/10/2023

Unit is draining but garbage disposal sink is getting backed up when draining water. I reccomended getting a plumber to clean out pipes so water doesn't back up.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104KPS0

Near Penfield, New York 14526

Andres V

Job Details: 08/10/2023

"Found water in the drip tray causing F8E4 error code. Cleared water and tested unit, found water coming from the side of unit, unit needs new gasket. ; ordrng 1 W11483553 (Gasket)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS05

Near Penfield, New York 14526

Andres V

Job Details: 08/10/2023

Installed new evap cover that came with fan and defrost sensor. I did defrost all the ice that was on the evaporator and cleaned up all the water.

We serviced a

WHIRLPOOL RANGE

Model WFE710H0AE0

Near Webster, New York 14580

Dave L

Job Details: 08/10/2023

Oven not advancing past preheat. Found an open bake element. Ordering element. ; ordrng 1 W10779716 (Element) and 1 Sh (Sh)

We serviced a

KITCHENAID OVEN

Model KEBK101SBL04

Near Fairport, New York 14450

Andres V

Job Details: 08/10/2023

"Installed new UI. Turned unit on and tested broil, unit is now working properly."

We serviced a

KITCHENAID OVEN

Model KEMS378SBL00

Near Fairport, New York 14450

Andres V

Job Details: 08/10/2023

"Installed new broil element. Tested unit, the outter and inner element both working now"

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Pittsford, New York 14534

Andres V

Job Details: 08/10/2023

Unit has F7E4 for pump not engaging. Unit needs new sump and pump. ; ordrng 1 W11665769 (Pump and sump)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Rochester, New York 14612

Dave L

Job Details: 08/10/2023

Replaced open wash motor with sump assembly and replaced clogged lower spray arm. Unit tested ok. ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR