Service History 156

Near Rochester, NY 14607
Evan
Job Details: 01/10/2019
DRYER GE DCCB330GG6WC Customer stated unit was not heating. Upon inspection discovered gas coils were failing unit was lightning initially but after observing unit run coils were failing to open valve consistently. Ordering gas coils Also recommending replacement of thermostat Scheduling next apt for 8/12$80.89 due upon completion of job; ordrng 1 WE4M80 (thermostat) and 1 WE4X692 (dual coil) and 1 WE4X693 (main coil)
Near Webster, NY 14580
Evan
Job Details: 01/10/2019
DISHWASHER KITCHENAID KDFE304DBL0 Customer stated unit is leaking from bottom of motor. Upon inspection discovered unit was leaking from diverter. Replaced sump & motor Ran diagnostic cycle Unit tested good
Near Rochester, NY 14612
Evan
Job Details: 01/10/2019
DRYER WHIRLPOOL WED49STBW1 Customer stated the unit is still not drying even after having other company come and clean vent. Unit is failing to regulate heat correctly due to thermostat. Ordering thermostat; ordrng 1 WP8318268 (thrmst-fix)
Near Rochester, NY 14610
Dave
Job Details: 01/10/2019
WASHER WHIRLPOOL WTW4800BQ0 Checked washer hoses . Made sure that they were tight and not loose .also made sure they were not shaking to much . Washer tested good
Near Rochester, NY 14622
David
Job Details: 01/09/2019
WASHER WHIRLPOOL WTW4616FW2 "Unit would not spin due to bad capacitor and motor. Replaced both components, unit testing good."
Near Rochester, NY 14609
David
Job Details: 01/09/2019
DRYER MAYTAG MEDX6STBW1 "Door handle broke off. Replaced handle. Testing good.; dspstn on spec-tagged invntry: 1 WPW10549553 HANDLE , used 1 W10861225 (HANDLE) from stock"
Near Pittsford, NY 14534
Dave
Job Details: 01/09/2019
MICROWAVE GE JVM1740SM1SS Microwave needs new magnetron WB27X10939 and diode WB27X10597. Quoted customer 34.95 labor . Customer decided after cost of total repair will be looking into buying a new microwave.
Near Fairport, NY 14450
Dave
Job Details: 01/09/2019
DRYER WHIRLPOOL MEDE400XW0 Dryer not heating tested thermal fuse . Thermal fuse is fine. Tested high limit . Tested good . Tested element . Tested bad . Dryer needs new element WP8544771. Quoted customer for repairs . Customer will look into buying a new dryer .
Near Fairport, NY 14450
Dave
Job Details: 01/09/2019
OVEN KITCHENAID KODE500ESS02 Oven has stuck key error . Replaced console . Tested oven . Tested good
Near Rochester, NY 14618
Dave
Job Details: 01/09/2019
WASHER WHIRLPOOL WFW85HEFW1 "Washer making strange noise . Found pressure sensor valve error F3E1 . Found the rotor bolt had busted off which was causing a clacking noise . Ordering new pressure switch WPW10448876, hose W11044559 .air trap W10903220 and control W11201290. Also ordering new rotor WPW10544980 and bolt W11253212.; ordrng 1 W10903220 (trap) and 1 W11044559 (hose) and 1 W11253212 (ROTOR BOLT) and 1 W11253212 (CNTRL-ELEC) and 1 WPW10448876 (switch-wl) and 1 WPW10544980 (rotor)"
Near Scottsville, NY 14546
Gary
Job Details: 01/09/2019
REFRIGERATOR GE GFE29HGDCBB Left part with customer.
Near Rochester, NY 14624
Gary
Job Details: 01/09/2019
REFRIGERATOR FRIGIDAIRE FFHB2740PS1 "Replaced control that was causing no cool, error codes"
Near Rochester, NY 14606
Gary
Job Details: 01/09/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Sump assy is leaking at the diverted, ordering sump assy; ordrng 1 W11085683 (pump&motor)"
Near Rochester, NY 14613
Gary
Job Details: 01/09/2019
DRYER WHIRLPOOL WED5000XW0 Matt customer in driveway customer advised me that she had no way to pay today and asked me to reschedule; schdld next appmnt for 1/10 THU !
Near Brockport, NY 14420
Gary
Job Details: 01/09/2019
WASHER WHIRLPOOL WTW4816FW0 "Repaired loose pully shroud, otherwise unit is operating normally"
Near Hamlin, NY 14464
Gary
Job Details: 01/09/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Wash motor is powered but not running, ordering a sump assy.; ordrng 1 W11087376 (pump&motor)"
Near Brockport, NY 14420
Gary
Job Details: 01/09/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Replaced jazz board that was shutting down and showing double lines.; used 1 W10503278 (
Near Geneseo, NY 14454
Steve
Job Details: 01/09/2019
REFRIGERATOR WHIRLPOOL WRS325FNAM00 Replaced fresh food light for flickering light. Replaced freezer light for no light in freezer. Caulked the frame around the door for warm air penetration and moisture accumulating be warm air return in fresh food section.
Near Caledonia, NY 14423
Steve
Job Details: 01/09/2019
REFRIGERATOR JENN AIR JFC2089HTB "Replaced ice maker for leaking. The ice maker tested good. ; dspstn on spec-tagged invntry: 1 D7824706Q ICEMAKER , used 1 D7824706Q (ICEMAKER) from stock"
Near Churchville, NY 14428
Gary
Job Details: 01/09/2019
MICROWAVE WHIRLPOOL WMH31017FB0 "Replaced bad door switch and open fuse.WI8Z100EPL1; used 1 W10727360 (SWITCH - 1/4"), and 1 WPM0805101 (FUSE-20A) from stock"
Near North Chili, NY 14514
Gary
Job Details: 01/09/2019
REFRIGERATOR WHIRLPOOL WRT318FZDW02 "Customer has video of noise coming from freezer fan area, sounds like loose fan blade, or evap motor bearings, ordering fan and motor.; ordrng 1 WP2163777 (blade-fan) and 1 WP2315539 (motor-evap)"
Near Bloomfield, NY 14469
Steve
Job Details: 01/09/2019
WASHER WHIRLPOOL WTW5000DW2 Customer is complaining of clothes not coming clean. No error codes. Passed all tests in auto diagnostics. The washer is working as expected. Found no abnormal noises.
Near Rochester, NY 14612
David
Job Details: 01/09/2019
OVEN WHIRLPOOL WFE540H0ES2 "Door wouldn't shut completely, replaced door hinges and receiver hinges. Unit testing good."
Near Rochester, NY 14616
David
Job Details: 01/09/2019
WASHER WHIRLPOOL MVWC350AW1 Customer was unable to start the unit. Unit operating at time of service. Ran diagnostics to check functions and then calibrated. No errors stored on control. Unit testing good.
Near Canandaigua, NY 14424
Steve
Job Details: 01/09/2019
DRYER ROPER RED4516FW0 "The dryer is rattling while running. Replaced rollers with same result. Tested motor with out the drum. Sounded fine. As soon as the drum is reinstalled the rattling starts again. Orderings motor and blower wheel. ; ordrng 1 279827 (motor!dryer) and 1 WP694089 (wheel), used 1 349241T (ROLLER-SUPPORT 2PK) from stock"
Near Canandaigua, NY 14424
Steve
Job Details: 01/09/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Found the water tap at the source was such closed. Custoner had another trap. Installed trap and the water dispenser correctly.
Near Rochester, NY 14606
Evan
Job Details: 01/09/2019
RANGE WHIRLPOOL WFE320M0ES0 Customer stated door was falling apart when trying to open. Upon inspection discovered unit was missing trim pieces and screws at bottom of door .Ordering Trim pieces and new outer door glass; ordrng 1 W10761014 (trim-door) and 1 W10761018 (trim-door) and 1 WPW10330077 (glass-door)
Near Rochester, NY 14610
Evan
Job Details: 01/09/2019
DISHWASHER FRIGIDAIRE FBD2400KS8B Customer stated unit was not draining and water was leaking out.Upon inspection tub was full of water. Ran drain cycle. Was able to drain water out of tub Ran test cycle Unit was functioning as it should Watched unit progress through cycle up to drain cycle. Customer mentioned that while running garbage disposal water would leak from dishwasher.While unit was draining did notice water level in disposal raising up . Suspecting blockage at disposal causing water to flow back into dishwasher. Dishwasher itself tested good; dspstn on spec-tagged invntry: 1 A00126401 PUMP
Near Farmington, NY 14425
Steve
Job Details: 01/09/2019
OVEN MAYTAG MER8700DS0 Found element is broken preventing oven to heat. Orderings bake element. ; ordrng 1 W10779716 (elmnt-bake)
Near Victor, NY 14564
Steve
Job Details: 01/09/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 The freezer drawer worked as expected. Adjusted the middle drawers for drawers not lining up. The refrigerator tested good.
Near Rochester, NY 14618
Evan
Job Details: 01/09/2019
WASHER MAYTAG MHW3505FW1 Installing bellow due to original bellow ripping on bottom of door causing unit to leak out of front. Replaced bellow Checked for error codes No codes present Ran diagnostic cycle Unit tested good
Near Honeoye Falls, NY 14472
Steve
Job Details: 01/09/2019
OVEN JENN AIR JJW3430DP02 Sr#7723854473 replaced main control. Called tech line too document. Found the UI that was replaced was not the updated version. Ordering anther UI. ; ordrng 1 W11087468 (console)
Near Macedon, NY 14502
Steve
Job Details: 01/09/2019
OVEN KITCHENAID KODE500ESS00 Replaced inner glass that was broken in bottom door.
Near Newark, NY 14513
Evan
Job Details: 01/09/2019
REFRIGERATOR KITCHENAID KRFC300ESS01 Installing water valve due to original valve cracking at inlet. Installed valve Unit tested good
Near Rochester, NY 14606
Dave
Job Details: 01/09/2019
DRYER MAYTAG MGDX655DW2 Dryer making raddling noise . Found debris in blower housing . Tightened blower . Found the rollers were worn and one was seizing. Replaced rollers and tested dryer . Dryer tested good . ; used 1 4392067 (REPAIR KIT) from stock
Near Lyons, NY 14489
Evan
Job Details: 01/09/2019
WASHER WHIRLPOOL WTW4950HW1 Customer stated they could not start cycle. Upon inspection discovered control was dead. Unit is receiving 120v but control board is failing to power up unit. Led verification light is off. Ordering control; ordrng 1 W11256105 (CONTROL)
Near Rochester, NY 14615
Dave
Job Details: 01/09/2019
WASHER MAYTAG MVWC555DW1 Wash plate screw loose. Found the washer plate gears are worn down . Ordering new wash plate W10902814 and screw W10752187; ordrng 1 W10752187 (screw) and 1 W10902814 (washplate)
Near Fairport, NY 14450
David
Job Details: 01/09/2019
MICROWAVE WHIRLPOOL WOC54EC7HB00 Cooling fan is very loud temp sensor error in diagnostics ordering cavity too and humidity sensor. ; ordrng 1 W10389447 (thrmst-fix) and 1 W10460457 (sensor) and 1 W10838964 (motor-fan) and 1 W11109174 (blower)
Near Rochester, NY 14617
Dave
Job Details: 01/09/2019
WASHER MAYTAG MVWB765FW1 Washer leaving residue on dark clothes . Look for error codes found no codes . Ran in auto diagnostics. Tested good . Called tech line SR 7723860980 .he suggested possible over suds and to much detergent Leaving white/gray residue on clothes . Washer tested good . No issues with washer .
Near Henrietta, NY 14467
Dave
Job Details: 01/09/2019
COOKTOP MAYTAG MER6600FZ0 Replaced switches due to stove top hot light not turning off. Tested stove lights turning off . Tested good .
Near Penfield, NY 14526
David
Job Details: 01/09/2019
REFRIGERATOR KITCHENAID KRFC704FPS Pre ordered ice maker fill tube heater; ordrng 1 W11230096 (FILL TUBE)
Near Rochester, NY 14624
Gary
Job Details: 01/09/2019
REFRIGERATOR WHIRLPOOL MTF1955GRW Replaced overload on compressor with kit provided.; dspstn on spec-tagged invntry: 1 W10247581 OVERLOAD KIT
Near Walworth, NY 14568
David
Job Details: 01/09/2019
WASHER WHIRLPOOL WFW92HEFC0 3rd driveway green house; ordrng 1 W11096092 (sensor) and 1 W11201293 (CONTROL) and 1 WPW10352973 (switch-dis) and 1 WPW10605427 (pump-water)
Near Webster, NY 14580
David
Job Details: 01/09/2019
DISHWASHER KENMORE 66517574201 Unit was not cleaning properly due to check valve becoming dislodged from its housing. Cleaned chopper area and reinstalled check valve.
Near Rochester, NY 14606
Gary
Job Details: 01/09/2019
MICROWAVE FRIGIDAIRE FGMV174KFC Unit has multiple failures and would not be cost effective to repair.
Near Rochester, NY 14612
Gary
Job Details: 01/09/2019
WASHER WHIRLPOOL WTW8200YW0 Duplicate job ignor.
Near Lyons, NY 14489
Evan
Job Details: 01/09/2019
WASHER MAYTAG MVWC565FW1 Customer stated unit would not turn on. Upon inspection control board was not responding to commands. Led verification light was not on control itself is failing. Ordering control ; ordrng 1 W11162438 (CONTROL)
Near Rochester, NY 14625
Dave
Job Details: 01/09/2019
WASHER WHIRLPOOL WTW4816FW1 Gearcase leaking oil . Replaced gearcase . Calibrated washer. Ran in auto diagnostics. Washer tested good .
Near Hilton, NY 14468
Gary
Job Details: 01/09/2019
REFRIGERATOR WHIRLPOOL WRF540CWBM01 "Unit is out of warranty but customer thinks he has an extended. Will contact us when he calls around and finds out, needs and Icemaker w10884390 and door seal W10571956.; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER"
Near Rochester, NY 14610
Dave
Job Details: 01/09/2019
WASHER WHIRLPOOL WTW4800BQ0 Washer off balance .leveled legs . Tested washer. In auto diagnostics. Tested good . Tested with clothes tested good .
Near Hilton, NY 14468
Gary
Job Details: 01/09/2019
DISHWASHER WHIRLPOOL WDT910SAYH1 Replaced leaking door seal.; used 1 W10300924V (GASKET) from stock
Near Lyons, NY 14489
Evan
Job Details: 01/09/2019
DISHWASHER WHIRLPOOL WDP370PAHB0 Customer stated unit was not washing. It would fill and drain but nothing else. Ran diagnostic cycle Unit was displaying code 4-3(wash motor not running )Ran test cycle Unit Filled with water but was never moving water through the cabinetReplaced wash motorRan test cycle Unit tested good
Near Hilton, NY 14468
Gary
Job Details: 01/09/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM04 "Previous company installed icemaker Kit, icemaker on unit has a different shut off arm have to order shut off arm separately.; rqstng P&A on 1 WPW10474785 (arm-shut)"
Near Hamlin, NY 14464
Gary
Job Details: 01/09/2019
WASHER GE GFWR4800F0WW "Cannot remove front pnl and top due to corroded screws, will need to break bezel to access top and front of unit to continue repair; rqstng P&A on 2 WH02X10403 (SCREW)s and 1 WH42X10989 (panel asm control be)"
Near Lyons, NY 14489
Evan
Job Details: 01/09/2019
WASHER WHIRLPOOL WTW8000BW0 Replacing suspension due to springs becoming worn and unit causing noise while agitating with full load.Replaced springs Ran test cycle Unit tested good
Near Rochester, NY 14612
David
Job Details: 01/09/2019
OVEN AMANA AGR6603SFW1 "Burner was not lighting instantaneously, replacing igniter had little effect. Ordering burner head; ordrng 1 WPW10515455 (burnr-head)"
Near Geneva, NY 14456
Evan
Job Details: 01/09/2019
REFRIGERATOR WHIRLPOOL WRT318FZDW02 Installing new door gasket due to old gasket having rip in top of gasket Installed new gasketUnit tested good
Near Rochester, NY 14618
Dave
Job Details: 01/09/2019
DRYER WHIRLPOOL WED4900XW2 Dryer not turning on. Found thermal fuse was dead. Replaced fuse . Dryer turning on and making horrible thumping . Found that the rollers were bad . Had two from kit . Replaced rollers tested dryer .tested good . ; used 1 WP3392519 (FUSE-THERMAL) from stock
Near Rochester, NY 14617
David
Job Details: 01/09/2019
REFRIGERATOR WHIRLPOOL GB2FHDXWQ02 Unit is not cooling due to a low side leak. Customer was not interested in the repair .
Near Pittsford, NY 14534
Steve
Job Details: 01/09/2019
DRYER WHIRLPOOL WGD4800XQ1 Found thermal cut off on the burner was open preventing dryer from heating. Found a grate the end of house vent exciting the house was plugged with lint. Removed lint. Ordering cut off. ; ordrng 1 W11050897 (cutoff-tml)
Near Pittsford, NY 14534
Dave
Job Details: 01/09/2019
WASHER WHIRLPOOL MVWB766FW1 Washer making high squeak noise while water running . Found its coming from water valve . Ordering new water valve W11172234 . ; ordrng 1 W11172234 (WATER HOUSING )
Near Penfield, NY 14526
Evan
Job Details: 01/09/2019
WASHER MAYTAG MVWX655DW1 Customer stated tab that keeps drawer in place had broken off. Upon inspection discovered drawer was falling forward due to push tab breaking that kept drawer in place. Replaced drawer Checked for error codes No codes presentRan test cycle Unit tested good
Near Geneva, NY 14456
Evan
Job Details: 01/09/2019
RANGE WHIRLPOOL WGG745S0FS02 Ordering correct parts scheduling next apt for 1/10; ordrng 1 W11162438 and 1 W11162438 (CONTROL)
Near Geneva, NY 14456
Evan
Job Details: 01/09/2019
DISHWASHER MAYTAG MDB4949SDZ0 Customer stated unit was not dispensing rinse aid items were coming out wet. Ran test cycle Dispenser door for detergent did not open after cycle finished .Dispenser is failing Replaced dispenser Ran test cycle Dispenser now functioning as it shouldUnit tested good; dspstn on spec-tagged invntry: 1 W10861000 DISPENSER
Near Fairport, NY 14450
Steve
Job Details: 01/09/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Replaced the cover for the compressor area for dented cvery that was making fan vibrate. The refrigerator tested good.
Near Rochester, NY 14617
Evan
Job Details: 01/09/2019
DISHWASHER IKEA IDF320PAFW1 Customer stated unit was filling with water and draining but never moving water inside machine. Checked for error codes.Unit was displaying 4-3 ( wash motor not runnning) Ran diagnostic cycle Unit was filling but never running wash motor Sump & motor are failingOrdering wash motor; ordrng 1 W11025157 (pump&motor)
Near Webster, NY 14580
David
Job Details: 01/09/2019
DRYER WHIRLPOOL WGD4815EW2 Inspected unit for no heating. Thermostats are good. Tested motor functions and timer contacts. Unit testing good.
Near Webster, NY 14580
David
Job Details: 01/09/2019
REFRIGERATOR MAYTAG MFT2673BEM11 Unit is building frost in the freezer. Door closure working properly. Checked for condensation kits from tech line. Not kits available. Recommending that the Customer remove items from pizza storage and monitor
Near Rochester, NY 14622
Evan
Job Details: 01/09/2019
DISHWASHER WHIRLPOOL WDTA50SAHW0 Customer stated unit is leaking rinse aid from dispenser. Poured small amount of rinse aid into dispenser to observe where unit was leaking. Dispenser is leaking from bottom edge. ordering dispenser ; ordrng 1 W10620296 (detergent dispenser)
Near Rochester, NY 14620
Evan
Job Details: 01/09/2019
RANGE GE JBP35W0H2WW Customer stated that whenever they are preheating oven the right rear burner was turning on. Ran preheat. Upon inspection of burner discovered oven exhaust was directly below right rear burner causing burner to heat up when oven is on. Burner itself is functioning as it should. Unit testing good otherwise
Near West Henrietta, NY 14586
Dave
Job Details: 01/09/2019
WASHER MAYTAG MVWX655DW1 F8E1 long fill no fill error code . Washer filling very slow. Found debris inside water valve between the hose. Cleared debris and tested washer in auto diagnostics and it tested good
Near Penfield, NY 14526
Steve
Job Details: 01/09/2019
MICROWAVE KITCHENAID KMHS120ESS4 Replaced switches with interlock for light flickering and door error codes. The microwave tested good. ; dspstn on spec-tagged invntry: 1 W11244490 INTERLOCK
Near Fairport, NY 14450
Steve
Job Details: 01/09/2019
DISHWASHER KITCHENAID KDFE104DBL5 Found motor has power but not running. Orderings motor. ; ordrng 1 W11085683 (pump&motor)
Near Webster, NY 14580
David
Job Details: 01/09/2019
RANGE AMANA AER5830VAW "Handle on the unit broke off, ordering new part and rescheduling. ; rqstng P&A on 1 WPW10144888 (hndle-door)"
Near Rochester, NY 14618
Evan
Job Details: 01/09/2019
DISHWASHER MAYTAG MDB8959SFE4 Customer stated unit was leaking from bottom of door. Checked for error codes unit was displaying code 6-4 (float switch open) ran diagnostic cycle. Discovered float switch was sticking causing unit to overflow. Customer is also stating floor in front of dishwasher is buckling due to unit leaking. Technician has enclosed pictures of floor along with mod/serial tag.Unit tested good otherwise ; dspstn on spec-tagged invntry: 1 W10300924V GASKET
Near Avon, NY 14414
Dave
Job Details: 01/09/2019
WASHER AMANA NTW4516FW1 "Washer not turning on . Checked power to control . Has power . Replaced control , calibrated washer and tested in auto diagnostics. Tested good"
Near Fairport, NY 14450
Steve
Job Details: 01/09/2019
REFRIGERATOR KITCHENAID KRFC302ESS00 The left door mullion missing the receiver. It closes under the receiver. Shimmed the receiver down to catch the mullion and for proper door closing. The refrigerator tested good.
Near Pittsford, NY 14534
Steve
Job Details: 01/09/2019
DISHWASHER KITCHENAID KDTE334DSS0 Replaced main control for heater relay stuck on causing the element to stay on. The dishwasher tested good.
Near Pittsford, NY 14534
Steve
Job Details: 01/09/2019
WASHER MAYTAG MVWB865GW0 Sr#7723863957 tested washer found no error codes. Water is hooked up correctly. Drain is hooked up correctly. Called tech line. Found residue on the basket. Customer is going to clean washer with affresh and then with vinegar. Possible water supply problem.
Near Webster, NY 14580
David
Job Details: 01/09/2019
RANGE JENN AIR SVD48600P "Unit wasn't closing completely. Replaced receiver hinges, unit testing good."
Near Webster, NY 14580
David
Job Details: 01/09/2019
REFRIGERATOR WHIRLPOOL KBFO42FSX00 Adjusted freezer door to accommodate rail travel. Unit testing good.
Near Ontario, NY 14519
David
Job Details: 01/09/2019
WASHER WHIRLPOOL WFW9640XW00 Unit will not start due to a failed mcu. Ordering motor control; ordrng 1 WP8183196
Near Rochester, NY 14612
Gary
Job Details: 01/09/2019
WASHER WHIRLPOOL WTW8200YW0 "Unit needs a drain pump, pump on order."
Near Rochester, NY 14612
Gary
Job Details: 01/09/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Customer did not understand unit controls, customer education"
Near Rochester, NY 14612
Gary
Job Details: 01/09/2019
REFRIGERATOR MAYTAG MFT2776FEZ00 "Unit is not producing ice, there is ice in the tray but it's not cycling, ordering icemaker.; ordrng 1 W11294907 (ICEMAKER)"
Near Spencerport, NY 14559
Gary
Job Details: 01/09/2019
RANGE KITCHENAID KICU509XBL00 Replaced hot plate that was not starting right rear
Near Spencerport, NY 14559
Gary
Job Details: 01/09/2019
RANGE JENN AIR JGRP548WP02 "Replaced pnl that was discolored, ordering indicator to be sent to the customer.; ordrng 1 W10116114*SENDDIRECTTOCUSTOMER* (light-ind)"
Near Rochester, NY 14607
Evan
Job Details: 01/09/2019
WASHER WHIRLPOOL WTW7000DW0 Unit was experiencing same issue as before intermittently draining water out. Ran diagnostic cycle. Unit was displaying f9 E1 error code (long drain) During diagnostic cycle unit would not drain unless tech pushed down on drain pump connection on control board. Unit needs new control board W10812423; ordrng 1 W10812423 (cntrl-elec)
Near Churchville, NY 14428
Gary
Job Details: 01/09/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Replaced float assembly that had fallen from its position and melted on heating element
Near Rochester, NY 14621
Evan
Job Details: 01/09/2019
WASHER AMANA NTW4516FW Lid lock is s failing to latch causing unit not to start cycle. Customer stated unit i s also not spinning . Ran diagnostic cycle Unit would not spin or agitate due to capacitor failing to allow motor to run. Ordering lid lock & capacitor ; ordrng 1 W10838613 (lid lock assemblY) and 1 W11175257 (CAPACITOR)
Near Rochester, NY 14606
Evan
Job Details: 01/09/2019
DRYER WHIRLPOOL WED4616FW Customer stated unit was smoking and stopped running. Upon inspection discovered that thermal fuse terminal had made contact with framing nail inside of blower that caused terminal to fuse itself to nail. Repaired terminal Replaced fuse Unit would still not runSuspecting that issue shorted out motor Ordering motor & timer ; ordrng 1 279827 (motor!dryer) and 1 WPW10436303 (timer) and 1 WPW10446920 (switch-pts)
Near Webster, NY 14580
Evan
Job Details: 01/09/2019
WASHER MAYTAG MHW8200FW0 Replacing door latch due to unit displaying f5e3 code door lock errorDoor would not unlock upon inspection manually opened door Replaced latch Ran test cycle Unit tested good ; used 1 WPW10443885 (LATCH) from stock
Near Ontario, NY 14519
Evan
Job Details: 01/09/2019
WASHER MAYTAG A107A Customer stated unit had stopped running mid cycle. Upon inspection discovered motor was dead unit was receiving power but not spinning Unable to get parts due to age of unitJust collecting service call fee
Near Spencerport, NY 14559
Gary
Job Details: 01/07/2019
RANGE WHIRLPOOL WFG540H0ES0 Knobs broken and will not turn on gas stove ordering knobs; rqstng P&A on 5 W10766544*SENDDIRECTTOCUSTOMER* (knob)s
Near Rochester, NY 14606
Gary
Job Details: 01/07/2019
REFRIGERATOR KENMORE 25364802402 "Unit needs a refrigerator door shimmed up, also needs rack and drawers; ordrng 4 240311303 (washer)s and 1 240530701 (support,meat pan) and 1 240530811 (pan-meat) and 1 240534901 (rack-door)"
Near Rochester, NY 14615
Evan
Job Details: 01/07/2019
WASHER WHIRLPOOL WTW7300DW0 Installing wash plate due to unit's original wash plate teeth stripping causing unit not to agitate. Replaced wash plate Ran diagnostic cycle Unit tested good
Near Pittsford, NY 14534
Dave
Job Details: 01/07/2019
WASHER WHIRLPOOL WFW8300SW00 Washer not turning on. Found F1 error code. Communications error code. Washer needs new control . WPW10205839 control
Near Scottsville, NY 14546
Gary
Job Details: 01/07/2019
REFRIGERATOR GE GFE29HGDCBB Unit needs an evap fan that is no longer available WR60X10375
Near Rochester, NY 14623
Gary
Job Details: 01/07/2019
REFRIGERATOR WHIRLPOOL WH43S1E "Called tech line, unit is not made by Whirlpool and is exchange only, tech line could not give sr# because unit is not their product.."
Near Rochester, NY 14618
David
Job Details: 01/07/2019
RANGE KITCHENAID KSGB900ESS Broiler won't light. Needs igniter; ordering and rescheduling.; ordrng 1 WPW10333842 (igntr-oven)