We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Rochester, NY 14612
James
Job Details: 02/10/2022
"Fill tube frozen again. Icemaker test passed. Water pressure is good to unit. Defrosted fill tube and tested. Need valve. Warranty labor and sc. Parts due on return. ; ordrng 1 WPW10179146 (Valve) and 1 Sh15, dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Spencerport, NY 14559
Dave L
Job Details: 02/10/2022
"Cut off and thermal fuse are open due to a completely plugged vent. Vent tester indicating no air flow. Issue is not covered under extended warranty as the venting was never addressed since last repair. Replaced thermal fuse and cut off. No ATEC warranty offered with this repair. Venting will need to be replaced under the trailer and capped with appropriate fitting. ; ordrng 1 279816 (Cut off), used 1 WP3392519 (FUSE-THERMAL) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM604KBS0
Near Rush, NY 14543
Steve
Job Details: 02/10/2022
Found the heater had been leaking at the exit points on dishwasher. Took pics of floor in front and under dishwasher. Took pics of leak residue under heater connections. Replaced heater and tested. The dishwasher tested good ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAW04
Near Rush, NY 14543
Steve
Job Details: 02/10/2022
Replaced ice maker for leaking and intermittent operation ..the ice maker tests good. ; used 1 Sh15 (Shipping) from stock
We serviced a
WHIRLPOOL DRYER
Model WGD75HEFW0
Near Rochester, NY 14617
Steve
Job Details: 02/09/2022
"Found main control with bad relay causing no operation, ordering control; ordrng 1 W11537223 (Control), rqstng P&A on 1 Sh15 (Shipping)"
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Irondequoit, NY 14617
Steve
Job Details: 02/09/2022
"Found hinges are over extended. Ordering hinges. ; ordrng 1 W11376139 (Hinge left) and 1 W11371722 (Hinge right) and 1 Sh15 (Shipping), dspstn on spec-tagged invntry: 1 WP3389441 CATCH"
We serviced a
MAYTAG WASHER
Model MVWC415EW0
Near Rochester, NY 14616
Dave L
Job Details: 02/09/2022
Replaced damaged wash basket. Tested and calibrated ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW
Near Rochester, NY 14616
Dave L
Job Details: 02/09/2022
Replaced worn drive hub due to unit not spinning. Calibrated and tested ok; dspstn on spec-tagged invntry: 1 W10528947 HUB
We serviced a
AMANA RANGE
Model AER6303MFW2
Near Irondequoit, NY 14609
Evan
Job Details: 02/09/2022
Customer stated that cooktop had cracked. Found that unit cracked directly over back left burner and eventually spread across entire cooktop. Quoted customer to replaced cooktop. Customer is going to inquire with manufacturer about possibly covering cooktop. Collecting service call fee for now
We serviced a
KITCHENAID OVEN
Model KODE507EBS02
Near Brighton, NY 14610
James
Job Details: 02/09/2022
Called techline sr 7732932143. Unit still having same issues. Techline said its either ui or harness going to ui. Ordering parts. ; ordrng 1 W10916763 (Ui) and 1 W11136133 (Harness)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHB2741PF1
Near Webster, NY 14580
James
Job Details: 02/09/2022
Replaced evap fan and verified operation. Unit functions properly. One year warranty on repair.
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW3
Near Webster, NY 14580
Evan
Job Details: 02/09/2022
Customer stated that unit was failing to wash properly still after last visit with technician. Found that drain hose was hanging too low causing unit not to fill properly. Adjusted drain hose and tested unit again. Unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Skaneateles, NY 13152
Chuck G
Job Details: 02/09/2022
"Customer stated that detergent was suck in the dispenser and she did hear any water splashing around . I put the unit into a diagnostic test cycle and found sump motor was not running. I found error codes F9E1 and F9E3 (Stuck diverter). Changed sump & motor. Test unit after the repair, unit tested good ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR"
We serviced a
WHIRLPOOL DRYER
Model WED9550WL1
Near Rochester, NY 14626
Evan
Job Details: 02/09/2022
Customer stated that unit was producing noise while in use. Discovered that idler pulley was seized causing issue. Replaced idlers and rollers using repair kit. Tested unit. Unit tested good ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW
Near Shortsville, NY 14548
Chuck G
Job Details: 02/09/2022
"Customer stated that the unit would not go into a spin. I put the unit into a diagnostic test cycle and heard the basket trying to catch when it shifted into spin. Inspected cam and gear case and found no issues with either. I have to brake off wash plate in order to replace the Hub. Ordering Hub and Wash plate. ; ordrng 1 W10752283 (Washplate) and 1 W10528947 (Hub), dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFT2776FEZ00
Near Rochester, NY 14606
Dave L
Job Details: 02/09/2022
Unit will not make ice due to a frozen fill tube heater. Quoted for heater. Customer will let us know when they are ready to proceed. ; rqstng P&A on 1 W11087201 (Heater)
We serviced a
AMANA DISHWASHER
Model ADB1400AGF3
Near Marion, NY 14505
Chuck G
Job Details: 02/09/2022
Customer stated that they found water on the floor in front of the dishwasher door. I inspected unit while running a normal wash cycle and could not find a leak from the unit. No codes. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Pittsford, NY 14534
Dave F
Job Details: 02/09/2022
"Replaced compressor.uv drier . Vacuumed unit down and recharged unit . Unit is now cooling as expected.; dspstn on spec-tagged invntry: 1 W11506635 VALVE 1/4' 1 WPW10143759 DRIER-UV DYE , 2 W11504416 COUPLER BR 8.5X6 , 2 W11504434 COUPLER BR 6X2 , 2 W11504436 COUPLER AL BR 6X1.8 , and 2 W11504445 COUPLER BR 5X4"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW
Near Newark, NY 14513
Chuck G
Job Details: 02/09/2022
Customer stated that water was leaking from the front of the unit. I ran a diagnostic and noticed that water was leaking from the left side of the dispenser. There is a service pointer on this issue. Ordering dispenser ; ordrng 1 W11524105 (Dispenser)
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JW1
Near Rochester, NY 14615
Steve
Job Details: 02/09/2022
"Found open sensor causing f3 error and preventing bake. Ordering sensor; ordrng 1 WPW10181986 (Sensor), dspstn on spec-tagged invntry: 1 12001655 SENSOR 3' and 1 12001656 SENSOR"
We serviced a
AMANA DRYER
Model NGD4655EW
Near Liverpool, NY 13090
Chuck G
Job Details: 02/09/2022
Could not remove blower wheel without damaging it. Ordering blower wheel ; ordrng 1 WP694089 (Blower wheel)
We serviced a
GE WASHER
Model GTW490ACJWS
Near Rochester, NY 14621
Steve
Job Details: 02/09/2022
"Tested washer in diagnostics and could not recreated any abnormal noises during spin, drain or agitate. Recommended video from customer if problem persists."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Rochester, NY 14605
Steve
Job Details: 02/09/2022
"Found power to evap fan but its not running causing warm temp in fresh food section .,.ordering fan. ; rqstng P&A on 1 WP2315539 (Evap fan)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHW00
Near Webster, NY 14580
James
Job Details: 02/09/2022
Unit intermittently freezing fresh food section. Tested diagnostics and fan spinning very slow. Need evap fan. ; ordrng 1 W11396715 (Fan) and 1 WP2169142 (Fan blade)
We serviced a
WHIRLPOOL WASHER
Model LCE4332PQ1
Near North Chili, NY 14514
Evan
Job Details: 02/09/2022
Customer stated unit was leaking water excessively. Found small crack in plastic tub that is causing issue. Replacement part has been discontinued. Collecting service call fee
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ07
Near Rochester, NY 14624
Dave L
Job Details: 02/09/2022
Customer has already received service. ; saved tckt
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Spencerport, NY 14559
Dave L
Job Details: 02/09/2022
Customer provided a video of the intermittent noise. Inspected cam and drive pulley for wear. No visible wear. Suspecting rounded off gear inside gearcase. Ordering gearcase and agitator ; ordrng 1 W11423758 (Gear case) and 1 W11395428 (Agitator) and 1 W11510461 (Wash plate)
We serviced a
WHIRLPOOL OVEN
Model WFE535S0LZ0
Near North Chili, NY 14514
Evan
Job Details: 02/09/2022
Customer stated that unit is displaying f6e1 code. Codes relates to range over desired temp. Found that unit is heating as soon as oven is plugged in. Control is causing issue. Ordering control ; O-emld tckt
We serviced a
MAYTAG WASHER
Model MVWC450XW3
Near Walworth, NY 14519
James
Job Details: 02/09/2022
Unit leaking underneath and not finishing cycle. Tachometer test failed and unit leaking from gearcase. Need actuator and gearcase. Customer denied repair
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Rochester, NY 14611
Evan
Job Details: 02/09/2022
Customer stated that agitator was loose and clothing was ripping. Upon arrival found bolt for agitator bolt was missing. Discovered bolt in bottom of tub. Reattached bolt and tested unit. Ran diagnostic cycle. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Brockport, NY 14420
Dave L
Job Details: 02/09/2022
"Unit was dispatched for draining issues. Drain circuit tested good from control. Found low water error. Valves checked ok. The machine was most likely not connected to hot water. All functions testing ok. ; (created new UIS, deleted prior attachment to UisID 71904)"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKW0
Near Hilton, NY 14468
Dave L
Job Details: 02/09/2022
Installed lower spray arm. Tested unit in diagnostics. Checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2568AEW
Near Penfield, NY 14526
James
Job Details: 02/09/2022
Ui flashes and resets every few seconds. Contro board failure. Ordering control. Unplugged unit. ; ordrng 1 W10890094 (Control) and 1 Sh15
We serviced a
KENMORE DISHWASHER
Model 66513862K601
Near Rochester, NY 14620
Evan
Job Details: 02/09/2022
Customer stated that unit was making noise. Found that spray arm is detached causing noises reattached spray arm ran unit to confirm function. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Irondequoit, NY 14609
James
Job Details: 02/09/2022
Unit turns off for long periods of time and temperature rises and freezer thaws out. Unit begins cooling again on its own. Called techline sr7732926862. They said to check for loose connections and power coming in and thats not it to replace user interface. Tested unit with 122v with proper polarity. Req control and ui. ; rqstng P&A on 1 W11035836 (Control) and 1 W11082783 (Ui)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Pittsford, NY 14534
Steve
Job Details: 02/09/2022
Found the ice maker hole that holds bail arm is worn and arm is falling out of hole. Bent bail arm to keep it in place. If problem persists preorder ice maker.
We serviced a
WHIRLPOOL WASHER
Model WTW8600YW0
Near West Henrietta, NY 14586
Steve
Job Details: 02/09/2022
Found bearing is very loud in spin. Quoted for bearing replacement. Customer is going to decide on repair. ; rqstng P&A on 1 W10435302 (Bearing) and 1 Sh15 (Shipping)
We serviced a
WHIRLPOOL WASHER
Model WTW8500DW4
Near Rochester, NY 14626
James
Job Details: 02/09/2022
Replaced gearcase and wash plate. Calibrated and ran diagnostics cycle successfully. ; dspstn on spec-tagged invntry: 1 W11455453 GEARCASE
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS02
Near Hilton, NY 14468
Dave L
Job Details: 02/09/2022
Replaced left side ff door due to scratch.
We serviced a
WHIRLPOOL DRYER
Model MGD8630HC1
Near Hilton, NY 14468
Dave L
Job Details: 02/09/2022
Replaced console. Unit tested ok.
We serviced a
WHIRLPOOL OVEN
Model WGE745C0FS00
Near Rochester, NY 14616
James
Job Details: 02/09/2022
Panel cracked. Replaced panel and inspected. Tested ui and verified operation.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Newark, NY 14513
Dave F
Job Details: 02/09/2022
Freezer not defrosting . Lights in freshfood are not working . Freezer led out . Customer didnt want to fix led . Wired the led wires together lights in freshfood are working now . Replaced defrost thermistor in freezer and defrosted the unit . . Unit tested good . If problem persists order WPW10675033 control . ; used 1 WPW10383615 (THERMISTER-FREEZER) from stock
We serviced a
WHIRLPOOL RANGE
Model WFC150M0EB3
Near Clifton Springs, NY 14432
Dave F
Job Details: 02/09/2022
Replaced right front switch for element not working . Tested unit . Tested good
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Canandaigua, NY 14424
Dave F
Job Details: 02/09/2022
"F9E1 long drain error code .. found the drain filter was plugged . Cleared filter tested unit , tested good . Drain pipe is not draining and overflowing."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHZ00
Near Bloomfield, NY 14469
Dave F
Job Details: 02/09/2022
Unit is having different issue than before the drain tube duck bill was clogged. Cleared duck bill and defrosted unit and drain . Unit tested good .. if problem persists order W11190084
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Hemlock, NY 14466
Dave F
Job Details: 02/09/2022
Water dispenser is slow . Ice maker is making ice slow . Found the water filter was plugged and needs to be replaced. Installed water filter by pass and checked water pressure and was good . Customer is going to get a new filter . Part number for water filter EDR4RXD1 by pass for filter part number W11395888
We serviced a
WHIRLPOOL RANGE
Model WFG515S0JS2
Near Seneca Falls, NY 13148
Chuck G
Job Details: 02/08/2022
Customer stated that when she grabbed the bottom drawer to open it a sharp edge cut her. I inspected the bottom drawer area of the unit and found that there was a sharp edge located on the inside of the handle area. I spoke with the safety team and had it documented. Ordering drawer front. SR 7732878469; ordrng 1 W11256444 (Drawer front (Stainless))
We serviced a
MAYTAG WASHER
Model MHW7000AW0
Near Rochester, NY 14618
Chuck G
Job Details: 02/08/2022
"Customer stated that there was a brown out or outage and the unit would not turn on after that. I checked the voltage going to the unit and then at the board, voltage is good. I unplugged and reset the unit, and the unit powered on. I ran a diagnostic test cycle and started a normal cycle in which the unit ran normally. No error codes. Unit tested good ; dspstn on spec-tagged invntry: 1 W10445519 CCU"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Rochester, NY 14624
Chuck G
Job Details: 02/08/2022
"Replaced Hub, basket and wash plate. Put unit into diagnostic test mode and a drain and spin cycle and it operated normally. Unit tested good ; dspstn on spec-tagged invntry: 1 W10528947 HUB"
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Rochester, NY 14611
Chuck G
Job Details: 02/08/2022
"Customer stated that the unit would not start a cycle. Unit is getting proper voltage. I put the unit into a diagnostic mode and found that unit was not getting water. I checked all connections on the control and water valve, found a loose connector control. I made sure all connections where correct. I tested unit , unit tested good."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Waterloo, NY 13165
Chuck G
Job Details: 02/07/2022
Replaced capacitor. Confirmed that the unit agitates and spins. Unit tested good
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Victor, NY 14564
Chuck G
Job Details: 02/07/2022
"Customer stated that the units console was unresponsive and they saw a F2E2 error code. I verified code , unplugged unit and checked the connections on the control. I powered unit up and console was now responding, put unit into diagnostic test mode and it completed cycle successfully. I ran a quick wash cycle and it also completed cycle successfully. Unit tested good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Macedon, NY 14502
Chuck G
Job Details: 02/07/2022
"Customer stated that pods are not releasing , dishes are not coming out clean and that they are finding rust particles in the unit. I checked for error codes, no stored codes. I ran a diagnostic cycle which it completed successfully, the soap dispenser was open upon completion. I did hear the stay arms moving and slashing water around. I did notice some hard calcium stain which indicates hard water but i could not find the source of the surface rust stains. As far as operation the unit tested good."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near Walworth, NY 14568
Chuck G
Job Details: 02/07/2022
"Customer stated that dishwasher was not draining. I verified that the unit would not drain, pump was not running. I inspected drain pump and discovered that a mouse had chewed through the harness on the drain pump. I spliced the wire going to drain pump. I explained to the customer that they have to take care of there mouse problem or it will happen again. Tested unit and unit tested good. ; dspstn on spec-tagged invntry: 1 WPW10591570 SUMP & MOTOR"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT780SAEM2
Near Fairport, NY 14450
Chuck G
Job Details: 02/07/2022
"Customer stated that the unit is not draining. I inspected the drain pump and cleaned out obstructions, tested drain pump and it did not drain. Found drain pump is water logged and pump is getting power. Ordering drain pump. ; ordrng 1 WPW10348269 (Drain pump)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Auburn, NY 13021
Chuck G
Job Details: 02/04/2022
"Customer stated that unit would not go past the wash cycle and agitate. I preformed a diagnostic test cycle in which it was completed successfully. I checked for codes and found a long drain code. I pulled drain pump and found no obstructions. I inspected actuator and found it had the Nidec , replaced actuator. Ran another diagnostic cycle and quick wash in which both ran normally. Unit tested good ; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Seneca Falls, NY 13148
Chuck G
Job Details: 02/04/2022
"Customer stated that unit was not getting enough water. I noticed that the cold water valve was not turned fully on and the hot water valve was turned off, the unit was not getting enough water. I turned on the cold water valve on fully and turned the hot water valve on. Ran a test diagnostic and quick wash cycle , unit preformed normally. Unit tested good"
We serviced a
WHIRLPOOL WASHER
Model MVWB765FW2
Near Geneva, NY 14456
Chuck G
Job Details: 02/04/2022
"Installed new console but still had the same symptom, uninstalled new console and reinstalled old console. Tested lid lock and the lid lock is faulty. Replaced lid lock. Unit tested good ; used 1 W10810403 (Lid lock) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Geneva, NY 14456
Chuck G
Job Details: 02/04/2022
"Replaced door strike. Tested unit , unit tested good ; dspstn on spec-tagged invntry: 1 W11394572 DOOR LATCH and 1 W11457841 STRIKE"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Liverpool, NY 13090
Chuck G
Job Details: 02/03/2022
"Customer stated that unit will not cool, i ran unit for an hour with a thermal couple in the unit and after an hour the reading was 62 degrees. I put a amp clamp on the starter and received a reading on 0.05amps which indicates a low side leak. Unit needs a sealed system repair ; saved tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ
Near Liverpool, NY 13090
Chuck G
Job Details: 02/03/2022
"Customer stated that unit had noisy operation. I verified that the washer motor is running and that the water fill valve is receiving 120v. I inspected drain pump and found some debris , cleaned out debris. Unit tested good"
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW
Near Syracuse, NY 13224
Chuck G
Job Details: 02/03/2022
"Customer stated that unit would not spin ( verified ). I inspected belt, pulleys and idler and found that belt had slipped off of idler. Reattached belt and tested unit. Unit tested good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM01
Near Syracuse, NY 13205
Chuck G
Job Details: 02/03/2022
"Customer stated that the unit was making a small amount of ice and hardly no water was coming out of water dispenser. I verified that the ice maker was producing some Ice, there was ice in the tray and water flow out of the dispenser was very weak. I checked that the fill tube was not clogged with ice and it was clear. I then checked the saddle valve that supplys the water to the unit and it was clogged. I removed the water line going to the unit at the valve and cleared the blockage. Reconnected line and tested unit , unit now has the desired water pressure going to unit. Cycled ice maker. Unit tested good"
We serviced a
WHIRLPOOL OVEN
Model KEBC247KBL03
Near Skaneateles, NY 13152
Chuck G
Job Details: 02/03/2022
Customer stated that they are hearing a noise when either the top or lower ovens are running. I confirmed that the noise was coming from the lower blower. Ordering lower blower. ; ordrng 1 WPW10016550 (Blower)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS
Near Dansville, NY 14437
Dave F
Job Details: 02/03/2022
Replaced user interface for tough button not working . Tested unit. Tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Ionia, NY 14475
Dave F
Job Details: 02/03/2022
LED in freshfood section is not working . Unit needs new module . Ordering part W11527432; ordrng 1 W11527432 (LED module)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Bloomfield, NY 14469
Dave F
Job Details: 02/03/2022
Customer is experience the clothes not being as dry on certain cycles. No error codes .Units are no longer being sent the owners manual customer did not know that the bulky items only does a slow spin compared to the other cycles that they do a fast spin. Leveled unit put clothes in unit got them wet and ran unit in drain and spin . Did spin out and tested good . Customer drain is a little slow should be looked at but unit does work .; dspstn on spec-tagged invntry: 1 W10721967 CAM
We serviced a
KITCHENAID DISHWASHER
Model KUDE70FXSS4
Near Walworth, NY 14568
Dave F
Job Details: 02/03/2022
Replaced wash pump . Unit is no longer leaking . Unit tested good .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Pittsford, NY 14534
Dave F
Job Details: 02/03/2022
Compressor not starting found the start relay was clicking .replaced start relay tested unit compressor was pulling 20 A while starting it was trying to start but never actually started unit .needs new compressor ordering parts; ordrng 1 W11209866 (compressor) and 1 W11506635 (access valve) and 1 WPW10143759 (drier) and 2 W11504445 (5/4)s and 2 W11504434 (6/2)s and 2 W11504436 (6/1.8)s and 2 W11504416 (8.5/6)s
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Rochester, NY 14612
James
Job Details: 02/03/2022
Replaced basket and calibrated. Ran high spin successfully.
We serviced a
WHIRLPOOL RANGE
Model WFG515S0JW1
Near Rochester, NY 14610
Dave F
Job Details: 02/03/2022
Checked ground on outlet was good . Replaced DSI board . Left and right front burner and caps . Tested unit . Tested good .
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Rochester, NY 14612
James
Job Details: 02/03/2022
Replaced basket and calibrated. Ran high spin successfully.
We serviced a
WHIRLPOOL DRYER
Model CGM2745FQ0
Near Rochester, NY 14626
James
Job Details: 02/03/2022
"Unit heats but doesn't dry. Unit heating properly for first 10-15 minutes then gas valve no longer opening. Need gas coils. Replaced gas coils and cleaned blower housing. Tested unit and verified operation. One year warranty on repair. ; used 1 279834 (Coil), and 1 Sh15 from stock"
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Rochester, NY 14626
James
Job Details: 02/03/2022
Unit spins off balance and clothes gets stuck under agitator. Tightened tub nut and replaced agitator. Checked for level and calibrated. Ran high spin successfully.
We serviced a
AMANA DRYER
Model NGD4655EW0
Near Rochester, NY 14612
Dave L
Job Details: 02/03/2022
Found worn drum rollers causing noise. Installed repair kit and cleaned cabinet. Testing ok. ; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT
We serviced a
WHIRLPOOL WASHER
Model WFW9200SQ02
Near Rochester, NY 14612
James
Job Details: 02/03/2022
Bellows is torn causing leak. Replaced bellows and tested. Found no leaks. One year warranty on repair.
We serviced a
KITCHENAID OVEN
Model KEBS207SSS04
Near Pittsford, NY 14534
Dave F
Job Details: 02/03/2022
Unit is not now heating . It is only getting 120 volts on one side . Went to breaker it was on . Checked voltage at breaker and found that it is not sending 120 on red . There was another 40 amp breaker that was not being used in the breaker box . Swapped breaker and unit tests good .
We serviced a
WHIRLPOOL MICROWAVE
Model AMV2307PFS0
Near Rush, NY 14543
Dave F
Job Details: 02/03/2022
Unit is saying door when trying to start door switch is bad . Replaced interlock with updated part W11244494 . Tested unit . tested good ; used 1 W11244494 (INTERLOCK) from stock
We serviced a
KITCHENAID RANGE
Model KSDG950ESS0
Near Rochester, NY 14612
James
Job Details: 02/03/2022
"Unit had f9e0 f1e1 and f2e1 errors. Cancel button won't work unless ui is disconnected and reconnected. Tested unit and had 242v at terminal block. Ordering control and ui to be replaced at same time. ; ordrng 1 W10915031 (Console) and 1 W11100515 (Control), states that autho needed"
We serviced a
WHIRLPOOL DRYER
Model WED6620HW1
Near Rochester, NY 14612
Dave L
Job Details: 02/03/2022
Replaced drum due to damaged finish coming off on clothes/ noise. New drum sounds much better.
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW2
Near Rochester, NY 14612
Dave L
Job Details: 02/03/2022
Customer is having an issue with damaged clothing. Found full was off due to suds in the pressure hose. Cleared hose and calibrated unit. Customer to monitor.
We serviced a
MAYTAG WASHER
Model MVWC415EW0
Near Rochester, NY 14616
Dave L
Job Details: 02/03/2022
Plastic ring on wash basket is damaged and leaving pieces in the wash tub. Ordering tub. ; ordrng 1 ShipdirectW10521298 (Ship direct Wash basket)
We serviced a
AMANA RANGE
Model AER6603SFS1
Near Rochester, NY 14617
Evan
Job Details: 02/03/2022
Customer stated that unit was still experiencing issue. Confirmed that broil is turning on when running a bake cycle. Unit generated error code f6e1 for range oven temperature. Control will need to be replaced. Quoted customer for control replacement. Customer does not want to proceed at this time.
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Rochester, NY 14616
Dave L
Job Details: 02/03/2022
Replaced pump and OWI due to water remaining at the end of the cycle. Recalibrated OWI in diagnostics. Customer to monitor ; dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB01
Near Brockport, NY 14420
Dave L
Job Details: 02/03/2022
The customer is describing defrosting issues. Unit was not powered on when no got there. When energized the unit began to cool normally. Defrost heater came on in diagnostics. Ordering control and thermistor. Left unit running to verify diagnosis on return visit. ; ordrng 1 W10384183 (Thermistor) and 1 W11357371 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Brockport, NY 14420
Dave L
Job Details: 02/03/2022
Replaced torn right side fresh food gasket. ; dspstn on spec-tagged invntry: 1 W10830162 GASKET
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKW0
Near Hilton, NY 14468
Dave L
Job Details: 02/03/2022
Lower spray arm is broken ordering spray arm.; ordrng 1 W11550888 (Spray arm)
We serviced a
JENN AIR OVEN
Model JJW3830DS02
Near Rochester, NY 14624
Evan
Job Details: 02/03/2022
Customer stated that unit was failing to respond to commands. Needs to flip breaker each time in order for panel to respond when making selection. Checked for error codes unit displaying code F2e0 for keypad being disconnected. Console will need to be replaced. Ordering console ; ordrng 1 W11232121 (Console)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Rochester, NY 14621
Evan
Job Details: 02/03/2022
Customer stated that unit was making noise. Found large amount of change in between and underneath agitator. Removed all change. Ran unit in spin and agitation to confirm function. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Waterloo, NY 13165
Chuck G
Job Details: 02/02/2022
"Customer stated that the unit would not go into spin nor agitate. Upon doing a diagnostic test cycle i heard a humming noise that the motor was trying to work during the agitation and spin cycles but doesnt have enough power. Tested capacitor with the ohms setting on my meter and i saw no increase in ohms . Unit needs a capacitor. Ordering capacitor. ; ordrng 1 W11158830 (Capacitor), dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR"
We serviced a
WHIRLPOOL WASHER
Model MVWB765FW2
Near Geneva, NY 14456
Chuck G
Job Details: 02/02/2022
Customer stated that the unit is not responding to commands. I verified that unit was not responding to commands but it would let me into the diagnostic test cycle which the unit did complete the test cycle successfully. I tried to reset the unit by unplugging it but the Console was still not responding in normal operation. Unit needs a console
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Geneva, NY 14456
Chuck G
Job Details: 02/02/2022
"Installed bellows , ran a diagnostic test cycle and inspected for any leaks. No leaks and unit is operating as it should. Unit tested good"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Geneva, NY 14456
Chuck G
Job Details: 02/02/2022
Replaced fill valve and verified that there are no more leaks. Unit tested good ; dspstn on spec-tagged invntry: 1 W11434044 VALVE
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Geneva, NY 14456
Chuck G
Job Details: 02/02/2022
"Customer stated that unit would not lock or start. I discovered that the lid strike assembly is broken. Unit needs lid strike assembly. Ordering strike assembly (shows that the office has 5 in stock); ordrng 1 W11457841 (Strike assembly), dspstn on spec-tagged invntry: 1 W11394572 DOOR LATCH"
We serviced a
WHIRLPOOL WASHER
Model WFC8090GX0
Near Lyons, NY 14489
Chuck G
Job Details: 02/02/2022
"Customer stated that the unit has displayed a F8E1 error code 5 times since he installed the unit in October, each time the code was displayed the unit would stop. I checked the unit for codes and found no other code then the F8E1 code. The unit is receiving 240v. I ran the cold water valve and the condensation valve in the diagnostic mode and it tested good. I then ran the cold water valve again and turned on the kitchen sink and the water to unit slowed down, then i flushed the toilet and the water to unit came to a crawl. I explained to the customer that the unit isnt getting enough water when the sink and toilet is running and that is a plumbing problem. Unit tested good"
We serviced a
KITCHENAID RANGE
Model KSDG950ESS
Near Skaneateles, NY 13152
Chuck G
Job Details: 02/01/2022
"Customer stated that control pad was not working and the last thing they saw before it failed was a F2E1 error code for a stuck keypad. I confirmed the issue as the keypad is not responding. I inspected harness and its intact, then i tested incoming voltage on the control at pin 2P and its receiving voltage but control is not powering up UI. Ordering control. ; ordrng 1 W11100513 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Auburn, NY 13021
Chuck G
Job Details: 02/01/2022
Customer stated that the unit was shaking violently while in a high spin. While entering the diagnostic test cycle i noticed that the unit was sitting on the wrong size pedestal with no locks on the feet. I informed customer that she should get the correct pedestal for the unit and in the meantime that the unit needs to go directly onto the concrete floor in order for the unit to spin out without violently shaking.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Honeoye Falls, NY 14472
Chuck G
Job Details: 02/01/2022
"Customer stated that unit was not working and That there was a F9E1 ( long drain error code). I checked for error codes and confirmed the code, also found F0E2 code for over-suds. I cleaned the drain pump and reset the unit. I ran a diagnostic cycle and then a drain & rinse cycle, the unit operated normally. I explained to the customer about how much detergent that should be used. Unit tested good"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Brighton, NY 14610
Chuck G
Job Details: 02/01/2022
"Upon arrival the noise was still happening durning the drain & rinse. I busted off old Wash plate and removed tub and cleaned out the debris from under the tub, i removed drain pump and cleaned debris from drain line as well. I reinstalled tub, wash plate and drain pump, ran several test cycles and the unit is operating and sound normally. Unit tested good."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Rochester, NY 14609
Chuck G
Job Details: 02/01/2022
"Customer stated that the unit is off balance. I found errors codes F0E5 & F0E9 which are related to unbalanced loads. I leveled the machine and Ran test cycle, unit is working as it should. I explained to the customer on how to load the unit. Unit tested good"