We serviced a
KITCHENAID RANGE
Model KFGC558JSS01
Near Rochester, New York 14606
Josh Henchen
Job Details:
09/15/2022
"Customer stated oven would heat but not consistently hold temperature, flame would turn off. Checked and found ignitor working with flame on in bake. After about 12 mins noticed multiple clicking sounds from ignitor before flame go's out will not stay on. Ordering Spark Module WPW10511278.; ordrng 1 WPW10511278 (MODULE-SPK)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0CUST
Near Phelps, New York 14532
Doug Balcom
Job Details:
09/15/2022
Replaced sump assembly and sensor. Ran test cycle no codes. Unit is s operating as designed.
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Rochester, New York 14613
Andres V
Job Details:
09/15/2022
Replaced suspension rods. I balanced unit using a level then tested it on a high spin speed. Unit did not do any abnormal shaking. Reminded customer that clothes need to be loaded evenly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV08
Near Phelps, New York 14532
Doug Balcom
Job Details:
09/15/2022
Replaced defrost thermistor. Unit is operating as designed.
We serviced a
WHIRLPOOL RANGE
Model KSGG700ESS3
Near Pittsford, New York 14534
Jeremy
Job Details:
09/15/2022
"Replaced console for buttons not functioning, unit checks good. Bezel kit did not come with 5, need to reorder.; ordrng 1 W10814133 (Bezel Kit)"
We serviced a
MAYTAG WASHER
Model MVWB835DW
Near Victor, New York 14564
Jeremy
Job Details:
09/15/2022
"Customer stated unit has a bad smell coming from it. Found no stored error codes. Tried to remove basket to inspect for foreign material, basket is seized to transmission shaft, and unable to remove basket. Advised customer to run self clean cycle with bleach or affresh tablets to remove smell. Advised to use less fabric softener. Unit operating as expected."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Rochester, New York 14621
James
Job Details:
09/15/2022
No cool. Fan is frozen. Ran manual defrost and replaced thermistor. Verified fan operation. ; used 1 Wpw10383615 (Thermistor) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HWH0
Near Rochester, New York 14624
Josh Henchen
Job Details:
09/15/2022
"Changed all three spray arms. Ran diagnostic, no codes. Dishwasher checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Rochester, New York 14605
James
Job Details:
09/15/2022
Unit no cool. Fan frozen. Bearings coming out of freezer rails. Defrosted freezer and verified fan operation. Need adjusters. ; ordrng 1 WPW10397636 (Adapter) and 1 WPW10397635 (Adapter)
We serviced a
KITCHENAID OVEN
Model KGST307GWH0
Near Rochester, New York 14609
James
Job Details:
09/15/2022
Unit says locked with door unlocked. Found switch broken on door lock actuator. 9751763 discontinued. Customer opted to disconnect switch. Roller 814229 Tested oven and verified operation. Cooktop is intermittent to ignite. Need front burners. Parts nla
We serviced a
AMANA DISHWASHER
Model ADB1300AFB1
Near West Henrietta, New York 14586
Ray Benedetto
Job Details:
09/15/2022
Unit is leaking from right side. Found hole in drain hose. Ordering drain hose to repair.; ordrng 1 8269144A (Drain Hose)
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near West Henrietta, New York 14586
Ray Benedetto
Job Details:
09/15/2022
"Unit will not spin. Found belt had slipped off pulley and gouged shield. Pulley was loose, replaced cam and belt. Unit also had stuck button code and lights up with sensing light is blinking when unit is in off position. Ordering control board and safety shield.; ordrng 1 W11611306 (Control Board) and 1 WPW10427633 (Safety Shield), used 1 WPW10006384 (Belt), and 1 W10721967 (Cam) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrs588fihw00
Near Rochester, New York 14609
James
Job Details:
09/15/2022
Ice not dispensing. Ice forming under ice bin and jamming auger. Removed ice and tested motor. Inspected lower harness. Customer is to monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWQ02
Near Irondequoit, New York 14617
Dave L
Job Details:
09/15/2022
Replaced evap harnes due to open bi metal. Removed frost from evaporator
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Rochester, New York 14616
Dave L
Job Details:
09/15/2022
Unit is not defrosting. Heater works in diagnostics. Ordering control. ; ordrng 1 W11546609 (Order out of plainfield)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Canandaigua, New York 14424
Jeremy
Job Details:
09/15/2022
"Customer stated unit will not run. Checked and found that water is dripping into drip tray, causing float switch to trip. Unit begins to drip when fill starts and continues to drip after fill ends and wash action begins. Drip appears to be coming from tub above float switch. Also found hangers to secure third rack spray tubes are broken. Ordering hanger brackets, tub, and fill valve. Will require second person helper.; rqstng P&A on 1 W11434044 (Fill Valve) and 1 W11409866 (Tub) and 1 W11573754 (Spray tube hanger) and 1 W11568642 (Front hanger bracket), states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM02
Near Farmington, New York 14425
Dave F
Job Details:
09/15/2022
Unit not cooling low side 29 and high side 0 . Filled unit with nitrogen and found leak in the cabinet called techline SR 7734598606 unit was deemed unrepairable. ; dspstn on spec-tagged invntry: 1 W11504445 COUPLER BR 5X4 and 2 W11504450 COUPLER
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Rochester, New York 14611
Andres V
Job Details:
09/15/2022
Customer stated unit was not cooling correctly in fresh food section. I diagnosed unit found the diverter was covered in ice and obstructing the air flow to the fresh food section. I cleared out the ice and made sure air was flowing properly. Unit does not seem to be having any defrost issues because evaporator was not covered in frost.
We serviced a
MAYTAG REFRIGERATOR
Model KFXL25RYMS0
Near Rochester, New York 14624
Ray Benedetto
Job Details:
09/15/2022
"Ice maker didn't drop ice. Was able to cycle ice maker, but component didn't fill. Ordering water valve for further troubleshooting.; ordrng 1 WPW10349187 (Water Valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Rochester, New York 14618
Ray Benedetto
Job Details:
09/15/2022
"Fridge not cooling. Excessive ice and frost build-up behind evap cover. Found stuck bimetal, ordering to repair.; ordrng 1 W11260592 (Bimetal/Harness)"
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Rochester, New York 14616
Dave L
Job Details:
09/15/2022
Replaced broken actuator. Tested ok. ; used 1 WPW10006355 (ACTUATOR) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Rochester, New York 14616
Dave L
Job Details:
09/15/2022
Heating Element - SP W11540964 - Special Project S17304; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Fairport, New York 14450
Ray Benedetto
Job Details:
09/15/2022
All lights out in fridge and freezer. No water or ice dispensing. Interface on pantry drawer not lighting up. Disconnected harness from door and functions returned. Needs pantry drawer to repair.; ordrng 1 W10815669 (Pantry Drawer)
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HV0
Near Rochester, New York 14619
Andres V
Job Details:
09/15/2022
Unit is being sent for review because new parts gave same results. Informed customer of whats going on and suggested they call the extended warranty company and let them know that it's unrepairable. Sr7734550639
We serviced a
WHIRLPOOL DISHWASHER
Model KUDP02SRSS3
Near Webster, New York 14580
James
Job Details:
09/15/2022
Model incorrect. Rh door tensioner broken. Part comes as a pair. Need both tensioners replaced. ; ordrng 1 8194001 (Balance) and 1 Sh15
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Pittsford, New York 14534
Ray Benedetto
Job Details:
09/15/2022
Customer concerned about loud fan noise. Scraped off frost outside evap cover. Fan is operating normal and freezer door is sealing correctly.
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Rochester, New York 14608
Andres V
Job Details:
09/15/2022
"I rebuilt drive assembly I replaced gearcase, clutch, slide, rotor, stator. Put unit back together and calibrated unit, after I ran a diagnostic cycle. Unit now spins and senses properly.; O-emld tckt , states that autho needed"
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW2
Near Lima, New York 14485
Jeremy
Job Details:
09/15/2022
"Customer stated unit made a loud hissing noise and saw excessive steam in the air. Checked and found broken refrigeration line. Called techline, unit is deemed unrepairable. SR#7734598494"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Webster, New York 14580
James
Job Details:
09/15/2022
Unit stuck on sensing cycle. Long fill error. Cleared control and calibrated. Ran Diagnostics cycle successfully. Customer is to monitor.
We serviced a
MAYTAG MICROWAVE
Model MMV1175JW00
Near Rochester, New York 14616
Dave L
Job Details:
09/15/2022
Pre ordered door; ordrng 1 W11386288 (Door)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near Pittsford, New York 14534
Ray Benedetto
Job Details:
09/15/2022
Water leaking into fresh food cavity. Found drain line clogged with rust. Dislodged clog and tested for water flow. Draining correctly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Rochester, New York 14612
Dave L
Job Details:
09/15/2022
Checked fridge for buzzing noise as a curtesy. Noise is water pressure related. Closed supply until noise stopped. I&I used. ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Rochester, New York 14612
Dave L
Job Details:
09/15/2022
Replaced freezer led module.
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near West Henrietta, New York 14586
Ray Benedetto
Job Details:
09/15/2022
"Unit will not spin. Found belt had slipped off pulley and gouged shield. Pulley was loose, replaced cam and belt. Unit also had stuck button code and lights up with sensing light is blinking when unit is in off position. Ordering control board and safety shield.; ordrng 1 W11611306 (Control Board) and 1 WPW10427633 (Safety Shield), used 1 WPW10006384 (Belt), and 1 W10721967 (Cam) from stock"
We serviced a
MAYTAG RANGE
Model MGR6600FZ1
Near Rochester, New York 14623
Josh Henchen
Job Details:
09/14/2022
"Received wrong Ignitor, ordering Bake Ignitor WP9758079. Will use spark module on return visit. Do not need broil ignitor.; schdld next appmnt for 9/16 FRI !"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Rochester, New York 14620
Andres V
Job Details:
09/14/2022
"Customer stated unit was not heating. Diagnosed unit found igniter is getting 120v but not coming on, unit needs new igniter. I asked customer for proof of purchase and he told me his landlord had it but could not get ahold of him. I informed him we need that to prove unit is still under manufacturers warranty, once he sends us a pic of receipt we can go foaward with repair but until then we can't do anything. If he does send receipt to us order part W11176454."
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Rochester, New York 14612
James
Job Details:
09/14/2022
97A long pond rd Unit non responsive. Disconnected ui and reconnected and everything started working. If problem persists replace W11165148
We serviced a
JENN AIR OVEN
Model JGRP548WP01
Near Pittsford, New York 14534
Ray Benedetto
Job Details:
09/14/2022
"Customer concerned about right oven not reaching set temperature. Could not recreate symptom. Set oven to 350 and it reached temp, verified with thermocouple. No error history. Customer will monitor."
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW2
Near Pittsford, New York 14534
Ray Benedetto
Job Details:
09/14/2022
"Replaced gearcase, belt, motor, safety guard, wash plate and cam. Tested unit, screeching noise eliminated. All operations normal. Calibrated unit.; dspstn on spec-tagged invntry: 1 W10721967 CAM 1 W10902814 WASH PLATE , and 1 WPW10006384 BELT"
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Rochester, New York 14619
Josh Henchen
Job Details:
09/14/2022
"Replaced Motor, Capacitor and drain pump. Ran diagnostic no codes, Ran normal cycle agitated and spins as expected. Drained water with no issue. Washer checks good."
We serviced a
GE WASHER
Model GNW128PSMOWW
Near Rochester, New York 14609
Andres V
Job Details:
09/14/2022
Customer stated unit would not start. I diagnosed unit found that it was not draining causing unit not to start because it does not want to add more water. I used vaccum and drained water out then tested it again. Pump was clogged and is now cleared. If customer calls back WH23X28134
We serviced a
GE WASHER
Model GTWN4250D0WS
Near Hilton, New York 14468
Dave L
Job Details:
09/14/2022
Customer states washer would not start. Was unable to recreate issue. ATEC warranty
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWS04
Near East Rochester, New York 14445
Ray Benedetto
Job Details:
09/14/2022
"Bottom of freezer cavity full of ice. Thawed out all ice in freezer and behind evap cover. Found drain tube clogged. Replaced drain tube per Service Pointer W10632338E, S38253. Verified water drained with obstruction.; used 1 W10619951 (Drain Tube) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDZ01
Near Rochester, New York 14613
James
Job Details:
09/14/2022
Ff section not cooling. Lower trim wont stay in place on ff door. Found evap frozen causing no cool. Diagnostics wont start. Door liner is cracked so trim wont stay in door. Trim damaged. ; ordrng 1 W11443921 (Control) and 1 WPW10384183 (Thermistor) and 1 LW10916047 (Door) and 1 W11606660 (Trim)
We serviced a
WHIRLPOOL DRYER
Model WED7500GC0
Near Rochester, New York 14621
James
Job Details:
09/14/2022
"Replaced heater, belt, and rollers. Tested unit and verified operation. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT"
We serviced a
WHIRLPOOL RANGE
Model WFG770H0FZ1
Near Rochester, New York 14617
James
Job Details:
09/14/2022
Replaced control panel parts and tested. Unit functions properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Victor, New York 14564
Dave F
Job Details:
09/14/2022
Fan has some ice build up on the fan cover . Customer has everything closed up inside unit no excess moisture. Door gaskets are sealing . Moisture control is on and temps are set to recommended. Called techline SR 7734582372 went over a few things about what it could be but everything checked ok no issues . This is our 4th trip here . There was no recommendations on anything to replaced to correct issue . Customer will contact customer service.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Rochester, New York 14609
Andres V
Job Details:
09/14/2022
Replaced lid lock. Tested unit in a diagnostic cycle. Lid locks and is working properly.
We serviced a
WHIRLPOOL FREEZER
Model WRF757SDHZ02
Near Webster, New York 14580
James
Job Details:
09/14/2022
Unit leaking after repair. Found valve assembly leaking from wgere solenoid attaches to valve. Need dual valve ; ordrng 1 W11482383 (Valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Victor, New York 14564
Jeremy
Job Details:
09/14/2022
Replaced icemaker for no ice production. Unit checks good.; dspstn on spec-tagged invntry: 1 W11579560 ICEMAKER
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Hamlin, New York 14464
Dave L
Job Details:
09/14/2022
The drive hub is stripped preventing spin. Transmission spline is worn and will need to be replaced ordering gear case and hub; rqstng P&A on 1 W11454734 (Gear case) and 1 W10528947 (Hub)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Fairport, New York 14450
Ray Benedetto
Job Details:
09/14/2022
Unit only made one batch of ice after last repair. Verified water was going into left door and was able to get the ice maker to fill. Ordering ice maker to repair.; rqstng P&A on 1 W10873791 (Ice Maker)
We serviced a
WHIRLPOOL OVEN
Model KODE500ESS04
Near Fairport, New York 14450
Dave F
Job Details:
09/14/2022
Over elements are not working . Tested in diagnostics no heat either upper or lower . Can hear control relays clicking but no heat . Suspecting that the fuse on the rear of the main has blown . Ordering controls and fuse for rear . Will need to check power and make sure that is good . Not charging for parts until knowing what is needed . ; ordrng 1 W11179310 (cntrl-elec) and 2 WP4449751 (thrmst-fix)s
We serviced a
ROPER DRYER
Model RED4640YQ1
Near Fairport, New York 14450
Dave F
Job Details:
09/14/2022
"Operating thermostat was bad replaced and have heat now but noticed that cycle position in the timer is not heating . Unit needs new timer W10436308; ordrng 1 W10436308 (timer), dspstn on spec-tagged invntry: 1 279816 CUTOFF-THERMAL 1 279838 ELEMENT , and 1 4392065 REPAIR KIT"
We serviced a
KENMORE WASHER
Model 110.21302013
Near Farmington, New York 14425
Jeremy
Job Details:
09/14/2022
Customer stated unit has a bad smell and not draining properly. Found impeller is loose on drain pump causing slow drain. Smell was from dead mouse under washer. Ordering drain pump.; ordrng 1 WPW10276397 (Drain Pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Rochester, New York 14610
Ray Benedetto
Job Details:
09/14/2022
Replaced filter housing. Water still not working. Need to come back with water valve for further troubleshooting. Techline called SR7734588539.; ordrng 1 WPW10341320 (Water Valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Pittsford, New York 14534
Dave F
Job Details:
09/14/2022
Unit not running . Wont go into diagnostics or try to turn on . Needs new jazz board . Ordering part ; ordrng 1 W10503278 (control board)
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC5
Near Webster, New York 14580
Andres V
Job Details:
09/14/2022
"Customer stated unit would not respond to commands. I diagnosed unit and found error code F6E2 for communication error between ACU and UI. When I put unit Into a diagnostic mode it would not respond to commands. Unit needs a new UI, I have customer a quote for repair but they did not want to do it."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Webster, New York 14580
James
Job Details:
09/14/2022
Unit running pump non stop. Reset control and ran calibration. Customer is to monitor. If problem persist replace control
We serviced a
WHIRLPOOL DRYER
Model WGD5605MW0
Near Brockport, New York 14420
Dave L
Job Details:
09/14/2022
Unit will not heat due to a broken Ignitor ordering Ignitor; ordrng 1 279311 (Ignitor)
We serviced a
WHIRLPOOL DISHWASHER
Model MOWC0
Near Rochester, New York 14605
Josh Henchen
Job Details:
09/14/2022
Unable to verify model due to tag being faded and damaged. Informed customer on the cleaning of filter and tray to help with performance. Customer is looking into new dishwasher.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Rochester, New York 14609
Josh Henchen
Job Details:
09/14/2022
Customer stated dishwasher had stopped draining the water. Check and found water sitting In tub of dishwasher. Cleared debris blockage in pump and tested unit. Dishwasher checks good.
We serviced a
MAYTAG WASHER
Model MHWE201YW00
Near Webster, New York 14580
Andres V
Job Details:
09/14/2022
"Customer stated unit was giving her F9E1 error code. Error code is for slow drain, I took bottom panel off and found filter to be clogged. Cleaned filter out, tested unit on a diagnostic mode. Unit drained properly."
We serviced a
WHIRLPOOL COOKTOP
Model WFE530COES0
Near Penfield, New York 14526
James
Job Details:
09/14/2022
Unit throws f1 error. Need control. ; ordrng 1 W11122539 (Control) and 1 Sh15 (undefined)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWQ05
Near Webster, New York 14580
Andres V
Job Details:
09/14/2022
Replaced fan. Once I plugged fan in it turned on. Put unit back together.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX998SIBE01
Near Spencerport, New York 14559
Dave L
Job Details:
09/14/2022
Unit is not cooling. Found no charge on the low side. Pressurized with nitrogen. Was unable to locate the leak. The customer is going to replace
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW
Near Spencerport, New York 14559
Dave L
Job Details:
09/14/2022
Called for auth for Gearcase and suspension. FED and a going to replace the unit.
We serviced a
WHIRLPOOL WASHER
Model LA6058XSW2
Near Spencerport, New York 14559
Dave L
Job Details:
09/14/2022
Replaced broken motor coupler
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Irondequoit, New York 14617
Dave L
Job Details:
09/14/2022
Replaced bellow that was torn
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI7FVCXWA01
Near Rochester, New York 14625
Andres V
Job Details:
09/14/2022
Replaced ice maker. Once maker was installed I heard it call for water. Informed customer that it can take up to 24hrs to produce ice.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF990SLAM02
Near Webster, New York 14580
James
Job Details:
09/14/2022
Unit not cooling after repair. Found pinhole on evap behind thermistor. Need evap repair ; ordrng 1 W11492867 (Coil evap) and 2 W11506620 (Lok 8)s and 2 W11504424 (8 1.8)s and 2 W11504423 (8 2)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM05
Near Newark, New York 14513
Jeremy
Job Details:
09/14/2022
Replaced water valve for not closing. Unit checks good.
We serviced a
KITCHENAID RANGE
Model KFES530ESS0
Near Fairport, New York 14450
Josh Henchen
Job Details:
09/14/2022
"Customer stated they are having the same problem as before repair. Checked and found F6E9. Prior ref # 7733227821, spoke to Drew at Techline and tested P3 n P6 120v to both. Found film harness/wire as cause to F6E9 code. Ordering harness/wire WPW10318787.; ordrng 1 WPW10318787 (Harness. Wire)"
We serviced a
WHIRLPOOL MICROWAVE
Model WML75011HZ10
Near Fairport, New York 14450
Josh Henchen
Job Details:
09/14/2022
"Customer complaint was when they enter 90 secs. The display changes to 1:30. Checked and found no codes. Ran microwave for 90 secs with a mug of water, heated as expected. I informed them that it was just changing to 1 minute and 30 secs which is 90 secs. Microwave checks good."
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFZ02
Near Ontario, New York 14519
James
Job Details:
09/14/2022
Unit still developing condensation in ff section. Doors won't self close. Adjusted wheels so doors close. Sealed liner of FF and freezer with silicone. Customer is to monitor.
We serviced a
KITCHENAID REFRIGERATOR
Model KSF26C4XYY03
Near Rochester, New York 14620
Ray Benedetto
Job Details:
09/14/2022
Food is freezing in fridge side. Found Damper door making loud mechanical sound and continuously opening and closing. Ordering Damper for repair.; ordrng 1 W10814173 (Damper)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Scottsville, New York 14546
Dave F
Job Details:
09/14/2022
"Compressor wattage 65 watts full ramp. 39 psi equalized. Fresh food low side 3 and 80 high side . Freezer 0 low side and 60 high . Filled unit with 140 psi of nitrogen heard chirping coming from cabinet. Called techline SR 7734588346 . Techline deemed unit unrepairable and will submit to engineering. ; dspstn on spec-tagged invntry: 1 W11504415 COUPLER BR 8.5X8 1 W11504416 COUPLER BR 8.5X6 , 1 W11506635 VALVE 1/4' , 1 W11504420 COUPLER BR 8X6 , 1 W11504423 COUPLER AL 8X2 , 1 W11504424 COUPLER BR 8X1.8 , and 1 W11504432 COUPLER BR 6X5"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HWH0
Near Fairport, New York 14450
Josh Henchen
Job Details:
09/14/2022
Replaced door latch assembly. Dishwasher checks good.
We serviced a
MAYTAG WASHER
Model MVWX655DW
Near Pittsford, New York 14534
Jeremy
Job Details:
09/14/2022
"Customer stated unit would not spin. Found stripped basket hub and splines on transmission shaft worn. Replaced hub so customer could use washer. Ordering gearcase, cam, and belt.; rqstng P&A on 1 W11454734 (Gearcase) and 1 W10721967 (CAM) and 1 W11239857 (Belt), used 1 W10528947 (HUB) from stock"
We serviced a
JENN AIR DISHWASHER
Model JDB8200AWS0
Near Pittsford, New York 14534
Jeremy
Job Details:
09/14/2022
"Customer stated unit would shut off after starting a cycle. Ran diagnostic cycle and all functions check. Inspected wiring on door and found broken wire. Repaired wire, unit checks good."
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Rochester, New York 14624
Ray Benedetto
Job Details:
09/14/2022
Replaced console. Calibrated unit. Tested in auto-diagnostic. All operations normal.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Rochester, New York 14623
Jeremy
Job Details:
09/14/2022
Unit will not start a cycle. Ran diagnostic cycle and found that motor just hums but doesn't turn. Ordering motor and capacitor.; ordrng 1 W11395618 (Run Capacitor) and 1 W11026785 (Motor)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Rochester, New York 14626
Dave L
Job Details:
09/14/2022
Found e5 error in diagnostics. Temps checked ok. Ice dumped fromMold in diagnostics. Power cycledUnit and ran forced defrost. Ordering ice maker. ; ordrng 1 W11579560 (Ice maker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Rochester, New York 14612
Dave L
Job Details:
09/14/2022
The ice maker will not harvest. Found lost position error in diagnostics. Ice maker completed diagnostic harvest cycle and filled normally. Power cycled unit. Ordering ice maker; ordrng 1 W11579560 (Ice maker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Rochester, New York 14612
Dave L
Job Details:
09/14/2022
Replaced ice maker due to lost position error. Tested ok; dspstn on spec-tagged invntry: 1 W11579560 ICEMAKER
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ00
Near Rochester, New York 14623
Josh Henchen
Job Details:
09/14/2022
Customer stated center fresh food drawer had cracked. Checked and found 2 Cracks in crisper drawer. Ordering new Crisper drawer W11244431; ordrng 1 W11244431 (Crisper drawer)
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Rochester, New York 14609
Andres V
Job Details:
09/14/2022
Customer stated that unit yesterday was not heating but today it is. I took off back panel and checked connections found one connection to be loose. Pushed connection back in. Tested unit and it is still heating correctly.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS2
Near Rochester, New York 14623
Josh Henchen
Job Details:
09/13/2022
Replaced lower rack wheel assembly. Dishwasher checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Canandaigua, New York 14424
Jeremy
Job Details:
09/13/2022
"Customer stated unit will not run. Checked and found that water is dripping into drip tray and float switch is activated. Drip is coming from the tub. Will require second person helper.; rqstng P&A on 1 W11409866 (Tub), ordrng 1 W11434044 (Fill Valve)"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS1
Near Victor, New York 14564
Jeremy
Job Details:
09/13/2022
"Customer stated right front burner would not ignite. Found that wrong burner cap was being used. Place burner caps in correct position, unit checks good."
We serviced a
WHIRLPOOL WASHER
Model MHW6630HW2
Near Rochester, New York 14642
Dave F
Job Details:
09/13/2022
Replaced bellow and tested unit in diagnostics. Unit tested good
We serviced a
AMANA WASHER
Model NTW4516FW
Near Geneva, New York 14456
Doug Balcom
Job Details:
09/13/2022
Customer states unit doesn't work. Found belt shield rubbing on pulley. Removed shield and Ran calibration. Ran diagnostic test no codes. Ordering new shield. ; ordrng 1 WPW10427633 (Shield)
We serviced a
WHIRLPOOL WASHER
Model WFW9150WW00
Near Brighton, New York 14620
Josh Henchen
Job Details:
09/13/2022
Customer stated washer gets stuck on wash cycle and will not advance. Checked and found no codes. Ran diagnostic cycle all functions properly. Noticed the bellows didn't have a spring ordering W11032829. Customer will install. Washer checks good.; ordrng 1 W11032829 (Bellow spring)
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Rochester, New York 14626
Josh Henchen
Job Details:
09/13/2022
"Customer stated that washer not washing properly. Checked and found no codes. Ran diagnostic, functions properly. Washer checks good."
We serviced a
MAYTAG WASHER
Model MVDH34667
Near Rochester, New York 14626
Josh Henchen
Job Details:
09/13/2022
Only had one washer in store to be serviced. One washer in store that needs service.
We serviced a
WHIRLPOOL WASHER
Model GHW9100LW2
Near Rochester, New York 14610
Josh Henchen
Job Details:
09/13/2022
Customer stated lid locked and a loud squealing noise. Checked and found lid came unlocked ran Drain and spin. Washer would drain but tub is not spinning properly. Unit would need new rear tub belt and motor. Customer wants to purchase a new washer.
We serviced a
WHIRLPOOL DRYER
Model LDE5004ACW
Near Rochester, New York 14625
Josh Henchen
Job Details:
09/13/2022
Customer stated tub stopped spinning. Checked and found belt snapped in half and very worn down. Ordering new belt WPY312959.; ordrng 1 WPY312959 (BELT)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Rochester, New York 14611
Dave F
Job Details:
09/13/2022
F2E1 stuck key F7E1 basket speed fault . Unit was flashing pause when I arrived pushed starter button and unit started . Then I canceled cycle and it would not unlock . Tested lock in diagnostics tested good. Ran auto test in diagnostics and unit stopped that in middle of cycle ordering. Control and actuator ; ordrng 1 W11399433 (Control) and 1 W10913953 (actuator)
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHZ0
Near Rochester, New York 14617
James
Job Details:
09/13/2022
"Door fell open and injured customer. Found lh cable broken to door spring. Screw missing from kick panel, vent fan harness damaged. ; rqstng P&A on 1 WP8270020 (Spring) and 1 8194001 (Cable) and 1 W11228135 (Blower) and 1 W10834759 (Harness) and 1 WP302868 (Screw)"
We serviced a
KITCHENAID DISHWASHER
Model KUDC03FVSS4
Near Rochester, New York 14617
James
Job Details:
09/13/2022
Only two buttons functioning. Removed control panel and found corrosion in ribbon cable. Need control panel. Part is discontinued.