Near Rochester, NY 14618
Steve
Job Details: 06/18/2019
DISHWASHER KITCHENAID KUDA03CTBS3 Found vent motor getting power but not running causing condensation accumulating above vent fan. ; ordrng 1 WP8269259 (gasket) and 1 WP8572611 (vent)
Near Fairport, NY 14450
Steve
Job Details: 06/18/2019
REFRIGERATOR WHIRLPOOL GD25DIXHB02 The water tube is broken at the dispenser. Put in a water tube but if problem persists preorder water tube. ; rqstng P&A on 1 WP4388152 (fitting)
Near Victor, NY 14564
Evan
Job Details: 06/18/2019
RANGE WHIRLPOOL WEE745H0FH1 Customer stated unit was flashing f2e1 error code for stuck /shorted keypad. Cleared code but code continually kept showing up on display. Replaced keypad. Unit is still experiencing issue. Ordering control ; ordrng 1 W10884488 (CONTROL )
Near Victor, NY 14564
Evan
Job Details: 06/18/2019
RANGE WHIRLPOOL KMBP107ESS02 Ceramic clip for microwave element has broken. Part tech has is missing clip. Reordering clip ; ordrng 1 W10909479 (SUPPORT)
Near Rochester, NY 14616
Dave L
Job Details: 06/18/2019
REFRIGERATOR MAYTAG MFI2269VEM7 Installed new gasket. Repaired door at hinge.
Near Webster, NY 14580
Dave L
Job Details: 06/18/2019
OVEN WHIRLPOOL WFE720H0AS0 Unit was not heating due to an open bake element. Replaced element and tested. Unit tested good.
Near Rochester, NY 14624
Dave L
Job Details: 06/18/2019
REFRIGERATOR WHIRLPOOL WRS312SNHM01 Greased sticking drawers and removed light to install shelf. Reinstalled light. Crisper snow operating properly.
Near Rochester, NY 14626
Shaiman
Job Details: 06/18/2019
WASHER WHIRLPOOL GHW9150PW4 Unit fills with water on its own. Water valve and control should be replaced. Customer declines further repair. Service fee charged in job 82734.
Near Rochester, NY 14609
Shaiman
Job Details: 06/18/2019
WASHER WHIRLPOOL WFW94HEXW2 F6E1 F5E2 error codes stored. Control board should be replaced. Customer declines further repair.
Near Webster, NY 14580
Shaiman
Job Details: 06/18/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Customer concerned about unit causing the breaker to trip near the end of the cycle. Ran unit through a diagnostic cycle and the unit did trip when the heating load was tested. Contacted tech line. Tech line agent requested to investigate the breaker and confirm that it is not a GFI breaker. Unit is indeed on a 15A GFI breaker; agent stated the machines will cause GFI units to trip. Tech line agent recommended to have customer contact an electrician to have the breaker replaced. Customer contacted the builder who said GFI is code. Suggested customer to upgrade breaker from 15a to 20a. SR: 7725118265
Near Rochester, NY 14609
Shaiman
Job Details: 06/18/2019
DISHWASHER AMANA ADB1400AGS1 No power going to unit. Suggested to have an electrician evaluate the wiring to panel box. Unable to test unit.
Near Rochester, NY 14611
Shaiman
Job Details: 06/18/2019
WASHER KENMORE 110.270326 Customer concerned of a loud noise when unit is in spin cycle. Bearings should be replaced. Customer declining further repair. ; dspstn on spec-tagged invntry: 1 W10435302 BEARING
Near Rochester, NY 14624
Shaiman
Job Details: 06/18/2019
DRYER MAYTAG WHD3090GW0 "Customer concerned of vent light coming on. Condenser was clogged with dust/lint. Cleaned condenser, unit testing good."
Near Walworth, NY 14568
Evan
Job Details: 06/18/2019
DISHWASHER MAYTAG MDB8959SFZ4 Customer stated upper rack was falling. Upon inspection discovered that welds for upper track had broken causing rack to fall. Replaced tracks. Unit tested good ; dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK
Near Rochester, NY 14624
Steve
Job Details: 06/18/2019
FREEZER WHIRLPOOL WRX735SDHZ01 "Replaced main control, damper and damper gasket for to cold in FF section. The refrigerator tests good."
Near Fairport, NY 14450
Steve
Job Details: 06/18/2019
REFRIGERATOR KITCHENAID KRFF305ESS02 Customer concerned with condensation on shelves when door is opened. The condensation is normal operation due to heat from room entering unit when doors opened. Leveled legs to line up doors.
Near Pittsford, NY 14534
Steve
Job Details: 06/18/2019
MICROWAVE KITCHENAID HMS2040BSS1 Found the flap for vent is loud when opening/ closing. Removed vent for noise. Microwave worked as expected with no abnormal noises.
Near Brockport, NY 14420
Dave L
Job Details: 06/18/2019
RANGE WHIRLPOOL AER6303MFS2 "Replaced board due to display concerns. Found unit with breaker off. Turned breaker on, unit tested good. Left breaker off."
Near Pittsford, NY 14534
Evan
Job Details: 06/18/2019
WASHER WHIRLPOOL WFW92HEFC0 Customer stated unit is producing a rattling noise since last repair. Checked for codes. No codes present. Ran test cycle. Discovered that rotor bolt was loose causing issue. Tightened rotor bolt ran test cycle again. Unit tested good
Near Fairport, NY 14450
Evan
Job Details: 06/18/2019
WASHER KENMORE 110 45872404 Customer stated units tub was sitting lower than it should and unit was not draining. Upon inspection discovered that area where support spring mounts to had cracked and broken. Cabinet is no longer made by manufacturer. Warranty company to offer customer buy out
Near Rochester, NY 14620
Evan
Job Details: 06/18/2019
DISHWASHER MAYTAG MDB7749SBW1 Customer stating unit will not drain. Upon inspection discovered that unit would not run pump after selecting cancel/drain cycle. Pump is not receiving voltage. Unit needs control and UI. Customer has decided to replace unit. Collecting service call fee; dspstn on spec-tagged invntry: 1 W10595568 CNTRL-ELEC
Near Mendon, NY 14506
Steve
Job Details: 06/18/2019
MW-HOOD COMBO MAYTAG MMV4205DS1 Replaced door switches for light staying on and fan running while not in use. The microwave tested good. ; dspstn on spec-tagged invntry: 1 W11244490 INTERLOCK
Near Rochester, NY 14610
Evan
Job Details: 06/18/2019
DISHWASHER FRIGIDAIRE FGID2474QF0B Replaced control board due to old board failing to send power to dispenser. Replaced control ran multiple test cycles. Unit tested good dispenser now functioning as it should.
Near Brockport, NY 14420
Dave L
Job Details: 06/18/2019
RANGE WHIRLPOOL WFG525S0HZ0 Checked oven for temp issues. Went over use and care with the customer and made sure door was shutting properly. Unit testing good. Showed customer calibration.
Near Fairport, NY 14450
Steve
Job Details: 06/17/2019
DISHWASHER FRIGIDAIRE FPHD2491KF0 Found the door switch is has loose connection in both switches. Quoted customer for door switch replacement ; rqstng P&A on 1 5304475570 (latch)
Near West Henrietta, NY 14586
Steve
Job Details: 06/17/2019
WASHER WHIRLPOOL GHW9400PL0 Replaced water valve for water entering machine while not on. The washer tested good.
Near West Henrietta, NY 14586
Steve
Job Details: 06/17/2019
REFRIGERATOR KITCHENAID MBF2258DEH00 The refrigerator was working on arrival. The customer stated that it sopped cooling. Tested in diagnostics and the unit passed all tests. Found some frost on back wall of freezer but the coils are clear at the bottom. Change adaptive defrost to normal defrost. The customer is going to monitor. ; dspstn on spec-tagged invntry: 1 WPW10503278 ADC - JAZZ
Near Honeoye Falls, NY 14472
Steve
Job Details: 06/17/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Replaced compressor and die dryer for no cool. The refrigerator tested good.
Near Henrietta, NY 14467
Dave F
Job Details: 06/15/2019
DISHWASHER KENMORE 587.14024200A New inner door panel came with gasket . Installed inner door panel . Tested dishwasher. Tested good . No leaks .
Near Honeoye Falls, NY 14472
Dave F
Job Details: 06/15/2019
OVEN JENN AIR W132B Replaced broken wire and connector to bake element. Tested unit . Tested good
Near Rochester, NY 14616
Shaiman
Job Details: 06/15/2019
DRYER WHIRLPOOL TGDS780JQ1 "Dryer would not heat and made a clicking noise. Belt was damaged and a roller was frozen. Thermal fuse was also defective. Installed maintenance kit and replaced thermal fuse. Unit testing good. ; used 1 4392065 (REPAIR KIT), and 1 WP3392519 (FUSE-THERMAL) from stock"
Near Brockport, NY 14420
Shaiman
Job Details: 06/15/2019
OVEN WHIRLPOOL WGG745S0FS "Replaced broken door glass, unit testing good."
Near Piffard, NY 14533
Steve
Job Details: 06/15/2019
WASHER WHIRLPOOL WTW4855HW1 Replaced agitator and wash plate for agitator falling off. The washer tests good.
Near Pittsford, NY 14534
Evan
Job Details: 06/15/2019
DRYER WHIRLPOOL WGD75HEFW0 Customer was experiencing same issue as before unit was producing a rattling noise. Discovered that ignitor bracket was loose causing rattling. Tightened screws for bracket and ran unit. Could not replicate issue once doing this. Customer to run multiple loads and report back if issue persists.
Near Rochester, NY 14610
Evan
Job Details: 06/15/2019
DISHWASHER KITCHENAID KDFE104DWH2 Customer stated unit was not filling with water. Upon inspection discovered that solenoid in water valve is failing. Replaced water valve. Ran test cycle. Unit tested good
Near Penfield, NY 14526
Evan
Job Details: 06/15/2019
DISHWASHER KITCHENAID KDTM354ESS3 Customer stated that dispenser would not open. Upon inspection discovered that gasket for dispenser door had come off. Reseated gasket and tested dispenser. Unit tested good ; dspstn on spec-tagged invntry: 1 W10861000 DISPENSER
Near Rochester, NY 14617
Dave L
Job Details: 06/15/2019
DISHWASHER KITCHENAID KDTE234GPS0 "Customer pointed out that dishes were wet. Counseled customer about using 8 hour delay, hot water and sani rinse; dspstn on spec-tagged invntry: 1 W10861000 DISPENSER"
Near Webster, NY 14580
Dave L
Job Details: 06/15/2019
REFRIGERATOR WHIRLPOOL WRF540CWHZ Freezer door seal was not making contact with mullion. Adjusted rails so that the door would seal. Put humidity control on. Customer to monitor.
Near Rochester, NY 14609
Dave L
Job Details: 06/15/2019
DISHWASHER KITCHENAID KDTE234GPS0 Unit was not washing due to an open sump motor. Replaced sump. Unit tested good.
Near Rochester, NY 14607
Dave L
Job Details: 06/15/2019
DRYER KENMORE 110.70012 Debris is dryer felt causing a noise. Cleaned felt . Unit testing good.
Near Rochester, NY 14609
Evan
Job Details: 06/15/2019
WASHER AMANA NTW4516FW2 Customer stated unit would not start cycle. Checked for codes. Unit was displaying oversudsing error code. Cleared code. Ran diagnostic cycle. Unit completed cycle as it should. Had customer start load while in home to ensure unit was functioning properly. Unit tested good ; dspstn on spec-tagged invntry: 1 W11170317 CONTROL
Near Penfield, NY 14526
Evan
Job Details: 06/15/2019
WASHER MAYTAG MHWE201YW00 Customer stated that unit was flashing f9e1 code for long draining. Upon inspection discovered that drain pump filter was full of debris. Drained water from unit and removed debris from filter. Ran test cycle. Unit tested good
Near Rochester, NY 14606
Dave L
Job Details: 06/15/2019
WASHER WHIRLPOOL WFW75HEFW0 Found broken wire going to drain pump at the connector. Repaired and tested. Unit tested good.
Near Rochester, NY 14624
Steve
Job Details: 06/15/2019
REFRIGERATOR MAYTAG MFX2570AEM4 "S38253The drain tube in the freezer was plugged with ice, causing ice accumulation in the defrost tray and the freezer floor.I Replaced the drain tube and removed all the ice accumulation in the freezer.The refrigerator checks good."
Near Rochester, NY 14611
Steve
Job Details: 06/15/2019
WASHER AMANA NTW4516FW3 Customer complained of washer stuck i. Rinse cycle and would not agitate or drain. Tested in diagnostics and the washer worked as expected. Ran manual diagnostics and all functions worked. Tested in regular cycle and it worked as expected. Tested in auto test and it passed. Found a bolt directly under shroud that may have caused the noise when heavy load put in washer and tub pushing down on it. Removed bolt. Lowered legs to raise washer.
Near Rochester, NY 14620
Steve
Job Details: 06/15/2019
REFRIGERATOR MAYTAG MRT118FFFE04 The refrigerator was running and cooling on arrival. The evap fan and condenser fan motor are both working as expected. Found no abnormal noises. The refrigerator tested good.
Near Hamlin, NY 14464
Shaiman
Job Details: 06/15/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Customer concerned about the unit not cleaning dishes. Unit fills with cold water then drains without washing. Motor should be replaced. ; ordrng 1 W11025157 (SUMP MOTOR)
Near North Chili, NY 14514
Steve
Job Details: 06/15/2019
WASHER AMANA NTW4516FW2 Found the actuator was not installed properly and the unit would not agitate. Found the pressure switch hose was not fastened to tub. Fastened hose. Tested washer with clothes in it. It filled and agitated. The washer tested good.
Near Brockport, NY 14420
Shaiman
Job Details: 06/15/2019
DRYER WHIRLPOOL WED4815EW1 Front panel came damaged & wrong part for door. Ordering new parts.; ordrng 1 W10806345 (PANEL) and 1 W10861224 (DOOR)
Near Rochester, NY 14609
Dave F
Job Details: 06/15/2019
MICROWAVE WHIRLPOOL WMH32519HZ3 Replaced door assembly due to door not opening as it should and catching . Door is now opening as expected and closing like it should .
Near East Rochester, NY 14445
Dave F
Job Details: 06/15/2019
RANGE MAYTAG MGR6600FZ "Replaced control , spark module , burner , ignitor and wire harness . Tested oven by heating to 350 . Started right up . Have to wait when the gas turns off and then turns back on that's when it would not light again. Let unit cycle multiple times . Unit turn on every time . Tested good ."
Near Fairport, NY 14450
Dave F
Job Details: 06/15/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 F2E2 error code user interface failure . Replaced user interface. Tested unit in auto diagnostics tested good .
Near Fairport, NY 14450
Dave F
Job Details: 06/15/2019
DRYER MAYTAG MED8630HC0 Dryer making rattling noise . Found blower housing was making a lot of noise . Tighten screws to housing . Tested unit . Tested good .
Near Spencerport, NY 14559
Shaiman
Job Details: 06/15/2019
DRYER WHIRLPOOL WGD5000DW3 Timer keeps moving past “off” to wrinkle shield. Unit shuts off but the customer is concerned that the timer continues past wrinkle shield. Tech line is concluding it as normal operation. SR: 7725105699
Near Webster, NY 14580
Evan
Job Details: 06/15/2019
COOKTOP JENN AIR JGD3430BS00 Replacing valve for right rear burner due to valve being seized. Also replacing orifice holders due to Burner head screws corroding and breaking in orifice holders. Replaced 3 orifice holders. Ordering RF orifice holder ; ordrng 1 74009553 (RF ORIFICE HOLDER)
Near Rochester, NY 14626
Shaiman
Job Details: 06/15/2019
DRYER MAYTAG MGDB765FW0 Replaced control and flame sensor unit testing good.; pckd up 1 WP338906 (SENSOR)
Near Rochester, NY 14626
Dave L
Job Details: 06/15/2019
REFRIGERATOR MAYTAG MBF1958FEW Icemaker was not filling due to a frozen fill tube. Thawed tube. Recommending that the customer have a plumber replace the needle valve.; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER
Near Rochester, NY 14609
Dave L
Job Details: 06/15/2019
WASHER WHIRLPOOL WTW5000DW Control is loosing power. Ordering control board; ordrng 1 W10634026 (cntrl-elec)
Near Rochester, NY 14626
Dave L
Job Details: 06/15/2019
REFRIGERATOR JENN AIR JSC24C8EAM00 Customer was noticing low buzzing noise. Insulated cap tube in fresh food evap. Also leveled unit so doors swung closed better.
Near Fairport, NY 14450
Evan
Job Details: 06/15/2019
MICROWAVE WHIRLPOOL WMH31017HS2 Replacing control due to light socket underneath unit not receiving power. Replaced control unit tested good
Near Rochester, NY 14613
Dave L
Job Details: 06/15/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM Main harness has been damaged and will need to be replaced. Ordering harness. ; ordrng 1 W11222985 (HARNESS)
Near Penfield, NY 14526
Evan
Job Details: 06/15/2019
OVEN KENMORE 790.9602041 Customer stated bake cycle was not working. Checked bake element for continuity. Element tested open. Ordering element. ; ordrng 1 316075103 (BAKE ELEMENT )
Near Rochester, NY 14619
Steve
Job Details: 06/15/2019
REFRIGERATOR MAYTAG MFW2055FRZ00 Found evap fan motor getting power but not running. Ordering evap fan motor. ; ordrng 1 WPW10464673 (motor-evap)
Near Rochester, NY 14607
Steve
Job Details: 06/15/2019
OVEN AMANA AER6303MFS2 Found control has stuck key error and sensor error code. Sensor and harness test good. Ordering control; ordrng 1 W11297545 (CONTROL )
Near Rochester, NY 14616
Shaiman
Job Details: 06/15/2019
DRYER MAYTAG MGDB755DW3 "Customer concerned of a loud squeaking noise. Rollers were frozen. Installed repair kit. Handle is also broken. Shipping new handle to customer. ; ordrng 1 W10861225SHIPDIRECT (SHIP DIRECT ), used 1 4392067 (REPAIR KIT) from stock"
Near Fairport, NY 14450
Evan
Job Details: 06/15/2019
MICROWAVE WHIRLPOOL WMH31017AS3 "Customer stated that light underneath unit was not working after changing bulb. Upon inspection discovered socket was not getting power. Ordering control ; ordrng 1 W10810046 (CONTROL ), dspstn on spec-tagged invntry: 1 W10269458 SWITCH"
Near Farmington, NY 14425
Dave F
Job Details: 06/15/2019
REFRIGERATOR KENMORE 106.5050399 Color of the handles that came in we're wrong color . Ordering the right color .; ordrng 1 WP2203570J (extension) and 1 WP2203571J (extension) and 1 WP2206934J (handle)
Near North Chili, NY 14514
Steve
Job Details: 06/15/2019
DISHWASHER WHIRLPOOL WDF520PADW0 Found two ui leds not lighting. Ordering console. Tested in diagnostics and the dishwasher passed all tests. ; rqstng P&A on 1 W10836798 (console)
Near Webster, NY 14580
Dave L
Job Details: 06/14/2019
RANGE WHIRLPOOL WFG540H0ES1 SR7725089721 called techline due to repeat ignition issue. Verified that there was no trace voltage from neutral to ground. Techline recommending placing the main harness. Customer is refusing parts. Waiting to hear back from the customer to proceed ; O-emld tckt
Near Rochester, NY 14625
Dave L
Job Details: 06/14/2019
REFRIGERATOR KITCHENAID KFCO22EVBL5 Left hand freezer door closure spring is not operating. Ordering slide. Also replacing torn refrigerator gasket. S/c already paid on previous repair. ; ordrng 1 W10830047 (gasket-fip) and 1 WPW10330994 (bracketSLIDE)
Near Palmyra, NY 14522
Steve
Job Details: 06/14/2019
COOKTOP WHIRLPOOL WFE525S0HV0 Found the right front burner not heating. As I was testing the burner it started heating. Ordering element and switch for intermittent operation. ; ordrng 1 W10823729 (elmnt-surf) and 1 WPW10434452 (switch-inf)
Near Marion, NY 14505
Steve
Job Details: 06/14/2019
STACKED LAUNDRY GE GUD24ESSJ0WW Replaced main control for washer not spinning or agitating. Replaced water valve for no water at cold side. The water valve tested good. The control failed. The washer is overfillingnand I tested the pressure switch and it tested good. During testing the pressure switch the washer was suppose to agitate but instead drained water out.. Ordering another control; ordrng 1 WH12X22744 (board control asm)
Near Geneva, NY 14456
Steve
Job Details: 06/14/2019
FREEZER WHIRLPOOL WZC3115DW01 Prsring compressor for not cooling. ; ordrng 1 WPW10143759 (dryer) and 1 WPW10507886 (compressor)
Near Rochester, NY 14625
Dave L
Job Details: 06/14/2019
FREEZER WHIRLPOOL KRFC302EPA "Customer is seeing low ice production and ice cubes are hollow, indicating low water pressure. Water line was slightly kinked. Pulled out fridge and unlinked hose and pulled water line from the basement. Checked water flow into icemaker."
Near Rochester, NY 14626
Dave L
Job Details: 06/14/2019
RANGE KITCHENAID KSDG950ESS1 Found that the connector near the control had the neutral backed out and was not making a good connection. Repaired connection. Fan tested good.
Near Webster, NY 14580
Evan
Job Details: 06/14/2019
OVEN JENN AIR JJW3430DP00 Customer stated that while running a bake cycle unit displayed F2E0 error code for keypad being disconnected. Power was shut off to unit upon arrival. Turned power back on unit was still displaying code. Replaced keypad and ensured all connectors were seated properly. Tested panel and all functions. Unit tested good
Near Webster, NY 14580
Evan
Job Details: 06/14/2019
WASHER MAYTAG MAV7501EWW Customer stating unit is very loud in spin after repair. Ran unit on normal cycle. During agitation could hear noise customer was referring too. Main bearing inside transmission has gone bad. Customer does not want to proceed with repair. Customer to be reimbursed for drain pump install.
Near Webster, NY 14580
Evan
Job Details: 06/14/2019
DISHWASHER KITCHENAID KUDS35FXBL8 Replacing adjusters due to top rack falling causing rack not to slide in and out of cabinet. Replaced adjusters also tightened door handle. Ran diagnostic cycle. Customer had error code for cool water coming into machine. Recommending running hot water at sink before starting cycle. Also recommending use of rinse aid to assist with drying.Unit tested good otherwise
Near Webster, NY 14580
Evan
Job Details: 06/14/2019
RANGE WHIRLPOOL GW397LXUS06 "Replacing control , control panel and switch membrane due to unit not accepting commands on user interface. Key pad was not functioning and customer could not select bake or broil cycle. Replaced all parts listed. Tested keypad to confirm function. Unit tested good"
Near Williamson, NY 14589
Evan
Job Details: 06/14/2019
REFRIGERATOR WHIRLPOOL WRT311FZDB01 Customer stating that fridge door was not shutting properly. Door would not close on it’s own unless force was applied to shut door. Unit needs feet adjusted. Adjusted feet for customer. Raised front of unit. Doors are now shutting as they should. Unit tested good
Near Pittsford, NY 14534
Dave F
Job Details: 06/14/2019
DISHWASHER KITCHENAID KDFE104DSS2 "F9E1 error code diverter can't find position. User interface was not being responsive and not waking up when touched . Ran in auto diagnostics .wash pump turned on was working when it went to the next cycle it turned off . Wash pump is leaking. Ordering user interface WPW10537336, control W10854215 . Bring wash pump in case WPW10605057. ; rqstng P&A on 1 W10854215 (cntrl-elec) and 1 WPW10537336 (panel-cntl), dspstn on spec-tagged invntry: 1 WPW10605057 PUMP"
Near Pittsford, NY 14534
Evan
Job Details: 06/14/2019
WASHER MAYTAG MVWB835DW4 Replacing gear case and rotor due to unit making loud grinding while agitating. Replaced gear case . Replaced rotor ran calibration cycle Ran diagnostic cycleUnit tested good
Near Macedon, NY 14502
Evan
Job Details: 06/14/2019
DRYER MAYTAG MEDC415EW1 Customer stated that unit would not run but drum light was still on. Upon inspection discovered that thermal fuse tested open. This is causing issue. Replaced thermal fuse. Ran test cycle. Unit tested good ; used 1 WP3392519 (FUSE-THERMAL) from stock
Near Webster, NY 14580
Evan
Job Details: 06/14/2019
WASHER WHIRLPOOL WTW8500DC1 Customer stated that unit was flashing error code f3e1( pressure system fault) unit also was displaying F6e2 error code (UI cannot hear ACU) attempted to run test cycle unit would continually flash f3e1 code while attempting to do so. Replaced control. Ran diagnostic cycle. Ran calibration cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 WP353244 HOSE
Near Geneseo, NY 14454
Steve
Job Details: 06/14/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Found spray arm was getting stuck causing the dishwasher to leak. Removed and reassembled. The dishwasher tested good
Near Lyons, NY 14489
Steve
Job Details: 06/14/2019
REFRIGERATOR FRIGIDAIRE FFTR1621QB2 Re diagnosed the refrigerator. The unit would start and then shut off shortly after. Put a main control it to see if it's a board problem. Same result. Did not replace. Tested compressor and found low charge but the compressor shouldhave been running full time but was off and cold like it was not trying to run. Added refrigerant to see if that made a difference. If problem persist replace refrigerator.
Near Hemlock, NY 14466
Steve
Job Details: 06/14/2019
WASHER MAYTAG MVWB765FW3 Replaced user interface for no response at ui. The washer tasted good.
Near Geneva, NY 14456
Steve
Job Details: 06/14/2019
DISHWASHER WHIRLPOOL WDTA50SAH0 "Found only a stuck key error code in diagnostics. Tested dishwasher in diagnostics and it functioned as expected. The heater turned on. Found no rinse agent in dishwasher. Customer is complaining of dishes not drying. Told customer to run hot water at sink, use rinse agent and use high temp wash. Customer was argumentative and I left."
Near Rochester, NY 14612
Shaiman
Job Details: 06/14/2019
DRYER WHIRLPOOL MGD5630HW0 Customer is concerned about condensation in the UI and unit shutting off intermittently. Replacing control and UI.; ordrng 1 W11310057 (UI) and 1 W11350257 (ACU)
Near Rochester, NY 14607
Shaiman
Job Details: 06/14/2019
DISHWASHER WHIRLPOOL KUDS35FXSSA "Unit powers on and fills, but will not spray. Motor should be replaced. Replacing adjusters under S Code. S-Code: S23010; ordrng 1 W10712394 (ADJUSTER KIT) and 1 WPW10780877 (SUMP)"
Near Shortsville, NY 14548
Steve
Job Details: 06/14/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Replaced condenser fan motor for blade falling off causing excessive noise and not cooling properly. The refrigerator tested good.
Near Rochester, NY 14624
Dave L
Job Details: 06/14/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Door was squeaking. Lubricated washer on the ff door. Door closes nicely without squeak.
Near Rochester, NY 14624
Dave L
Job Details: 06/14/2019
REFRIGERATOR WHIRLPOOL WRF989SDAH00 Unit has a plugged drain tube. Moved ice from fresh food and cleaned drain tube. Operating ok.
Near Lima, NY 14485
Dave F
Job Details: 06/14/2019
WASHER KENMORE 110.2810231 Washer bearing has failed and is leaking . Quoted customer for repair. She is going to speak with husband about it and possibly buy a new washer .
Near North Chili, NY 14514
Shaiman
Job Details: 06/14/2019
WASHER AMANA NTW4516FW2 Replaced harness unit testing good.
Near Churchville, NY 14428
Dave L
Job Details: 06/14/2019
REFRIGERATOR KITCHENAID KRFC300ESS01 Replced. doors due to rust. Unit tested good.
Near Rochester, NY 14606
Shaiman
Job Details: 06/14/2019
DRYER MAYTAG MEDB766FW0 "Past time frame, customer request to come back another day. Left parts with customer.; schdld next appmnt for 6/20 THU !"
Near Fairport, NY 14450
Dave F
Job Details: 06/14/2019
DISHWASHER KITCHENAID KDTE104EBL0 "Bottom rack wheel was not in the right position so the rack would not coming in and out . Cleaned filters . And ran unit in auto diagnostics. No error codes . Washer tested good . Best settings to run Pro wash , high temp and heat dry . Run hot water sink prior to running unit ."
Near Town of Pittsford, NY 14534
Dave F
Job Details: 06/14/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 Found the drain to the freshfood evap was frozen up .defrosted drain . Water is now draining as it should . Defrost evap . Tested all thermistors tested good .
Near Henrietta, NY 14467
Dave F
Job Details: 06/14/2019
REFRIGERATOR AMANA ABB2224BRW00 Freezer evap frozen . Called techline SR 7725093713 checked power come from jazz board to heat . Is working . Checked heater at control . Checked bi metal at control was open . Defrosted evap . Found loose connection at bi metal . Re did connections . Tested unit . Tested good . Drip pan did over flow . Cleaned up water .