Service History 154 - Appliance Tec

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ01

Near North Chili, NY 14514

Andres V

Job Details: 04/12/2022

Customer stated gaskets are starting to tear. Diagnosed unit and found gaskets are starting to tear which can cause cooling issues.; ordrng 2 W10830162 (Gasket)s

We serviced a

GE DISHWASHER

Model GDT655SSJ2SS

Near Rochester, NY 14625

Andres V

Job Details: 04/12/2022

Customer stated unit was not turning on. Diagnosed unit and found power connections were not touching. Reconnected connections and made sure they were on there tight. Unit turned on and is working properly.

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Webster, NY 14580

James

Job Details: 04/12/2022

Replaced door lock and tested spin cycle.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHB

Near Penfield, NY 14526

Andres V

Job Details: 04/12/2022

Customer stated top rack kept falling off track. Diagnosed unit and found wheels are coming off adjuster. Reccomend new rack adjuster.; ordrng 1 W10712395 (Rack adjuster)

We serviced a

WHIRLPOOL WASHER

Model MVWB835DW4

Near Rochester, NY 14624

Jeremy

Job Details: 04/12/2022

Found unit making grinding noise during agitation. Found noise coming from gearcase. Ordering gearcase and rotor screw. Gearcase is backordered.; rqstng P&A on 1 W11393685 (Gearcase) and 1 W10752189 (Screw)

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JS1

Near Rochester, NY 14624

Jeremy

Job Details: 04/12/2022

"Customer stated oven door handle getting too hot and storage drawer bent. Found door seal was not clipped in properly, fastened seal. Ordering storage drawer face for bend. ; ordrng 1 WPW10330070 (Drawer Panel)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Penfield, NY 14526

Andres V

Job Details: 04/12/2022

Customer stated unit was not making ice. Diagnosed ice maker and found that it was turning but not calling for water. Diagnosed water valve found that it is getting 120v but not opening. Ordering new valve.; ordrng 1 WPW10349187 (Water valve)

We serviced a

MAYTAG WASHER

Model MVWB855DC3

Near Honeoye Falls, NY 14472

Dave F

Job Details: 04/12/2022

Replaced ui and calibrated unit . Tested in auto diagnostics. Unit tested good .

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHVO

Near Honeoye Falls, NY 14472

Dave F

Job Details: 04/12/2022

Unit is leaking . Found the upper spray arm was plugged cleaned spray arm . Found the lower spray arm is cracked ordering new spray arm . ; ordrng 1 W10837249 (spray arm lower)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555S1ZV00

Near Rochester, NY 14626

Dave L

Job Details: 04/12/2022

The icemaker would not fill due to a frozen fill tube. Verified harness at hinge was not damaged. Thawed tube and tested fill in diagnostics. Replaced filter provided by the customer. Set freezer temps slightly warmer to prevent tube from freezing quickly. Recommending that the ice bin be dumped weekly to keep fill tube heater functioning.

We serviced a

WHIRLPOOL REFRIGERATOR

Model EV200NZTQ00

Near West Henrietta, NY 14586

Steve

Job Details: 04/12/2022

Replaced evap fan motor for open motor.

We serviced a

MAYTAG WASHER

Model MHW6630HW0

Near Webster, NY 14580

James

Job Details: 04/12/2022

Unit not draining and intermittent to leak. Cleaned drain pump and tested. Found no leaks. Unit functions properly. Customer is to monitor. If leak appears replace W11524103

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Webster, NY 14580

James

Job Details: 04/12/2022

Unit jams icemaker and doesn't cycle every time. Knocking noise in cabinet. Tested and found unit intermittently making tiny ice cubes that get stuck in icemaker. Knocking noise sounds like refrigerant flowing through tubing and is normal. Need icemaker. ; ordrng 1 W11556926 (Icemaker)

We serviced a

WHIRLPOOL REFRIGERATOR

Model MRT118FFFH06

Near Rochester, NY 14622

James

Job Details: 04/12/2022

Helped dl out

We serviced a

WHIRLPOOL WASHER

Model WTW4616FW2

Near Rochester, NY 14613

Andres V

Job Details: 04/12/2022

Replaced basket on unit. Put unit back together and tested it. Unit working properly now.; dspstn on spec-tagged invntry: 1 W10554251 BASKET

We serviced a

WHIRLPOOL WASHER

Model NTW4516FW3

Near Rochester, NY 14606

Dave L

Job Details: 04/12/2022

Removed jeans from under agitator. Unit tested and calibrated ok

We serviced a

MAYTAG WASHER

Model MHW5630HW0

Near Irondequoit, NY 14617

Dave L

Job Details: 04/12/2022

Customer concerned with items still being wet at the end of the cycle. Found oversuds error in diagnostics. Ran clean cycle to check for excess suds found significant suds build up when running unit with no detergent. This will cause items to remain wet when the cycle is finished and can cause the unit to leak from the air vent. Found front bellow misaligned with drain. Reinstalled bellow properly.

We serviced a

WHIRLPOOL RANGE

Model WFE510S0HS1

Near Rochester, NY 14607

Dave L

Job Details: 04/12/2022

Replaced damaged terminalBlock and repaired harness ; dspstn on spec-tagged invntry: 1 WPW10245259 BLOCK- TERM

We serviced a

WHIRLPOOL OVEN

Model SF362LXSQ

Near Rochester, NY 14625

Dave L

Job Details: 04/12/2022

The oven and broiler will not ignite. No spark at ignitors. No voltage to gas valve from spark module. The customer is going to replace due to age

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Rochester, NY 14609

Dave L

Job Details: 04/12/2022

Found stripped transmission spline and broken agitator. Hub and basket were replaced 11 months ago. S/C ATEC warranty. Customer is going to replace

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSF26D4EXY00

Near Irondequoit, NY 14622

Dave L

Job Details: 04/12/2022

Checked water connection for leaks. No leaks behind refrigerator.

We serviced a

WHIRLPOOL REFRIGERATOR

Model MRT118FFFH06

Near Rochester, NY 14622

Dave L

Job Details: 04/12/2022

Found unit with a full and complete frost pattern. The seated evap fan connection. Testing ok.

We serviced a

WHIRLPOOL RANGE

Model WEG745H0FS0

Near Henrietta, NY 14467

Steve

Job Details: 04/12/2022

Replaced caps and burners for irregular flames causing the pans to burn. The flame is now working as expected.

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE104HBL0

Near West Henrietta, NY 14586

Steve

Job Details: 04/12/2022

Found wash motor not starting . Jiggled the motor at the wire connection and the motor started working as expected. Tested multiple times and the wash motor is starting. If problem persists pre order motor. Quoted 210 for wash motor W11085683 15 shipping 106.95 labor plus tax.

We serviced a

WHIRLPOOL RANGE

Model WEE515S0LS1

Near East Syracuse, NY 13057

Chuck G

Job Details: 04/11/2022

Replaced infinite switch. Unit tested good.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Waterloo, NY 13165

Chuck G

Job Details: 04/11/2022

"Customer stating has was hearing a noise during washing cycle. Error code F7E4- basket re-arrangement failure. After inspecting unit i found that the pulley was loose causing a grinding. Replaced Cam and belt. Unit tested good ; used 1 W11239857 (Belt), and 1 W10721967 (Cam) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Clyde, NY 14433

Chuck G

Job Details: 04/11/2022

Replaced bad heating element. Left old element with customer. Unit tested good ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMHZ00

Near Newark, NY 14513

Chuck G

Job Details: 04/11/2022

Units freezer door not closing properly. The screws that hold the track into place had backed out. Tightened screws. Unit tested good

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Canandaigua, NY 14424

Chuck G

Job Details: 04/11/2022

Replaced control. Calibrated unit. Unit tested good

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW1

Near Canandaigua, NY 14424

Chuck G

Job Details: 04/11/2022

"Replaced water valve, unit tested good"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHW

Near Canandaigua, NY 14424

Chuck G

Job Details: 04/11/2022

Customer is concerned about dishes coming out wet when cycle is done. No codes. I noticed that the jet dry compartment has never been used. I told the customer that they should be using Jet Dry as is will elevate the wet dishes and aide in drying. Unit tested good. Customer instruct ; dspstn on spec-tagged invntry: 1 WPW10605057 PUMP

We serviced a

MAYTAG WASHER

Model MVWB865GW1

Near Seneca Falls, NY 13148

Chuck G

Job Details: 04/11/2022

"Customer concerned about lid cracking at hinge and the amount of water going into unit. Found error codes F5E2- lid lock, F0E3-overload , F0E5-off balance, F8E3-overflow , F2E1-stuck button. Water valve is clogged with debris and lid is cracked at hinge. Ordering lid W11259006, valve W11165546 ; ordrng 1 W11259006 (Lid) and 1 W11165546 (Valve)"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Rochester, NY 14611

Andres V

Job Details: 04/11/2022

Customer stayed unit would not respond to any commsnds. Diagnosed unit and found control lock was turned on. Showed customer how to turn off lock and told them to keep an eye out for it if it's activated.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Honeoye Falls, NY 14472

Dave F

Job Details: 04/11/2022

Unit is humming when trying to agitate or spin . Checked capacitor and tested bad . When unit trys to agitate if you give it a hand it will start . Ordering capacitor. ; ordrng 1 W11395618 (Capacitor)

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HB2

Near Caledonia, NY 14423

Steve

Job Details: 04/11/2022

The oven was calibrated up 20 degrees on last visit. Tested temps and found405 350 415 348 . Found oven was over heating. Calibrated back to default setting.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHB04

Near Irondequoit, NY 14609

Andres V

Job Details: 04/11/2022

Customer stated unit was making noise. Put unit into a diagnostic mode and tested compressor and fans. Had customer listen so they could point out what noise they were hearing. Explained to customer that she will head compressor running and fans as well. Unit is working properly.

We serviced a

KITCHENAID OVEN

Model KFGG504KPS1]

Near West Henrietta, NY 14586

Steve

Job Details: 04/11/2022

Found oven not always heating even when the control says it is heating. The temps were under cooking and the preheat ended early. ; ordrng 1 W11088878 (Control) and 1 W10833885 (Sensor)

We serviced a

KENMORE OVEN

Model 362.91112002

Near Rochester, NY 14609

Dave F

Job Details: 04/11/2022

"Replaced bake element and tested unit , tested good ."

We serviced a

AMANA DRYER

Model NED4655EW1

Near Webster, NY 14580

James

Job Details: 04/11/2022

Unit not powering on. Tightened power wire connections and reset breaker now unit functions properly. Recommend replacing circuit breaker. Customer stated unit stayed on for 4 hours prior to issue. Tested and couldn't replicate problem. If problem persists replace W10857612

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HB09

Near Webster, NY 14580

James

Job Details: 04/11/2022

Called customer to return with door. ; schdld next appmnt for 4/12 TUE !

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Webster, NY 14580

James

Job Details: 04/11/2022

Replaced pressure sensor and control. Tested in diagnostics and found no issues.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Irondequoit, NY 14609

Dave F

Job Details: 04/11/2022

"Unit not cooling all the time . Found ball of ice around cap tube . Unit has restriction at the cap tube to the evaporator. Recovered refrigerant and installed new UV drier . Vacuumed unit down and recharged , unit is now cooling ; dspstn on spec-tagged invntry: 1 WPW10384183 THERMISTOR , used 1 WPW10143759 (DRIER-UV DYE) from stock"

We serviced a

AMANA RANGE

Model AER6303MFS2

Near Rochester, NY 14611

Dave L

Job Details: 04/11/2022

Cooktop has a thermal crack across the rear right burner. Ordering cooktop ; ordrng 1 W10906141 (Cooktop)

We serviced a

ADMIRAL DRYER

Model AED4675YQ1

Near Rochester, NY 14619

Dave L

Job Details: 04/11/2022

Replaced open thermal fuse due to dryer not operating. Venting tested ok. ; dspstn on spec-tagged invntry: 1 WP3392519 FUSE-THERMAL and 1 279816 CUTOFF-THERMAL

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Victor, NY 14564

Jeremy

Job Details: 04/11/2022

Replaced heater in accordance with special project. Checks good.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

KENMORE REFRIGERATOR

Model FFSS2314QS2A

Near Rochester, NY 14607

Dave L

Job Details: 04/11/2022

Found open water dispenser coil on valve. ReplacedValve. Valve operating normally. Filter is still clogged. Maintenance is going to handle the filter ; O-emld tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Rochester, NY 14616

Dave L

Job Details: 04/11/2022

Found unit with no charge. Inspected unit for leaks via UV light and with nitrogen. Was unable to locate the leak in any serviceable area. Replaced evap and drier again. Still loosing pressure. Documented as unrepairable with techline. SR7733395465; dspstn on spec-tagged invntry: 1 WPW10321158 EVAPORATOR and 1 WPW10507886 COMPRESSOR

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Webster, NY 14580

James

Job Details: 04/11/2022

"Unit was full of frost in ff section and customer heard hissing noise now no cool. Unit has a pinhole near upper rh side of evaporator. Thermostor corroded. Need evap, fittings and fan harness. Ss parts under ten years warranty. Customer attempting to get labor authorization. ; ordrng 1 W11492867 (Evap) and 1 W11087438 (Fan assembly) and 2 WPW10143759 (Filter)s and 1 W11506635 (Valve) and 2 W11506620 (8)s and 2 W11504423 (8\2)s and 2 W11504445 (5\4)s and 1 W11504436 (1.8)"

We serviced a

WHIRLPOOL OVEN

Model WGE745C0FS01

Near Fairport, NY 14450

Dave F

Job Details: 04/11/2022

Unit has metal shavings at the bottom of the oven . Used damp paper towel on bottom of oven and there were shavings. Called techline Sr 7733393751 techline documented and transferred over to safety Sr 7733380613 . Safety said to have customer call and speak with them . Nothing that I can do .

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Williamson, NY 14589

James

Job Details: 04/11/2022

Unit shuts off about ten minutes into cycle. Unit was stuck in drain cycle once plugged in. Cleared control and tested. No error codes. Found water lines reversed. Corrected water lines and ran rinse and spin successfully. If problem persists replace W11419215.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FPS01

Near Webster, NY 14580

James

Job Details: 04/11/2022

Replaced heater and harness and tested in Diagnostics. Replaced rh ff gasket.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KBS0

Near Victor, NY 14564

Jeremy

Job Details: 04/11/2022

Replaced control board F10E2 vent electrical problem. Unit checks good. Service collected as part of special project.

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near West Henrietta, NY 14586

Steve

Job Details: 04/11/2022

Replaced heater for special project. ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Rochester, NY 14612

Andres V

Job Details: 04/11/2022

Installed new MCU on dishwasher. Ran a diagnostic cycle on unit and made sure element was heating. Element is heating up and working properly.

We serviced a

MAYTAG REFRIGERATOR

Model AFD2535FES

Near Rochester, NY 14612

Dave L

Job Details: 04/11/2022

"The icemaker is not filling due to an open valve coil. Ordering dual valve. ; ordrng 1 WP67006531 (Dual valve) and 1 Sh (Sh), dspstn on spec-tagged invntry: 1 D7824706Q ICEMAKER"

We serviced a

GE RANGE

Model RGB745BEA1CT

Near Rochester, NY 14612

Dave L

Job Details: 04/11/2022

Oven is no longer keeping temperatures consistent. No calibration available. Ordering control. ; ordrng 1 WB27K10140 (Control) and 1 Sh (Sh)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF532SMHW01

Near Rochester, NY 14626

Dave L

Job Details: 04/11/2022

Replaced worn damper that was noisy. Unit tested ok; dspstn on spec-tagged invntry: 1 WPW10594330 CONTROL

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HBL0

Near Fairport, NY 14450

Jeremy

Job Details: 04/11/2022

Replaced drain hose for slow draining. Unit checks good.

We serviced a

GE RANGE

Model JGB635DEK4BB BY

Near Rochester, NY 14621

Jeremy

Job Details: 04/11/2022

Replaced three burner heads. Found oven door had been taken apart. Ordering door parts for stripped screw holes.; ordrng 1 WB07K10232 (Bottom trim) and 1 WB07X20288 (Door Barrier) and 1 WB15X35072 (Black Handle) and 1 WB07X25502 (Door Trim)

We serviced a

WHIRLPOOL WASHER

Model LSR8233JQ0

Near Rochester, NY 14613

Jeremy

Job Details: 04/11/2022

"Found that washer fillsproperly but timer not sending voltage to motor. Checked lid switch for operation, checks good. Unit needs timer. Quoted for timer, customer opted not to repair due to age of unit and cost of repair.; dspstn on spec-tagged invntry: 1 285753A COUPLING"

We serviced a

KITCHENAID OVEN

Model KGRS807SSS02

Near Rochester, NY 14618

Jeremy

Job Details: 04/11/2022

Arrived at home and no one available. Tried calling and no answer. Tagged door.; saved tckt

We serviced a

WHIRLPOOL WASHER

Model MVWB865GW0

Near Webster, NY 14580

James

Job Details: 04/11/2022

Replaced lid and hinges then tested. Unit functions properly. ; dspstn on spec-tagged invntry: 1 WP8563965 HINGE

We serviced a

KITCHENAID DISHWASHER

Model KDFE204ESSO

Near Webster, NY 14580

James

Job Details: 04/11/2022

Replaced wash motor and tested. Unit functions properly. One year warranty on repair.

We serviced a

KITCHENAID DISHWASHER

Model KUDS35FXSS5

Near Rochester, NY 14622

Andres V

Job Details: 04/11/2022

Customer stated unit would not turn on. Diagnosed unit and found that the keypad was locked and that's why it wouldn't let customer do anything. Informed customer that UI can be locked and to keep an eye out for it when so.

We serviced a

MAYTAG FREEZER

Model MRT118FFFZ09

Near Rochester, NY 14617

James

Job Details: 04/11/2022

Replaced freezer door and badge. Inspected and found no issues.

We serviced a

MAYTAG WASHER

Model MVWX655DW0

Near Pittsford, NY 14534

Jeremy

Job Details: 04/11/2022

"Found washer noisy due to grinding noise in gearcase, evidence of belt slipping. Quoted for gearcase, belt, cam, and hub. Customer will call for repair.; rqstng P&A on 1 W10771760 (TRANSMISSION, GEAR CASE) and 1 W10528947 (HUB) and 1 W10721967 (CAM) and 1 WPW10006384 (BELT) and 1 Sh15 (Shipping)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT108FZDM07

Near Pittsford, NY 14534

Dave F

Job Details: 04/11/2022

Replaced evap fan and air duct . Unit is now cooling as expected.

We serviced a

AMANA REFRIGERATOR

Model ASD2575BRS01

Near Rochester, NY 14624

Steve

Job Details: 04/11/2022

Found auger motor and coupler failed and coupler just spins freely. Ordering both ; ordrng 1 WPW10317991 (Auger motor) and 1 WPW10169511 (Coupling) and 1 Sh15 (Shipping)

We serviced a

WHIRLPOOL WASHER

Model WFW72HEDW0

Near North Chili, NY 14514

Steve

Job Details: 04/11/2022

Found bellow was pulled out at the top causing water to leak around the bellow. Reseated the below and tested in diagnostics and the washer did not leak.

We serviced a

GE WASHER

Model GUD27ESSM1WW

Near Brighton, NY 14620

Andres V

Job Details: 04/11/2022

Customer rescheduled.; schdld next appmnt for 4/20 WED !

We serviced a

DODGE VAN

Model RAM

Near Rochester, NY 14610

Andres V

Job Details: 04/11/2022

Dropped off van

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ01

Near Spencerport, NY 14559

Dave L

Job Details: 04/11/2022

"Replaced torn gaskets, shorted led, broken filter holder, and ice bucket. Unit tested ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW02

Near Rochester, NY 14624

Steve

Job Details: 04/11/2022

Replaced freezer door for worn hinge receiver causing door to sag and hit other door. The door tests good.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Rochester, NY 14606

Steve

Job Details: 04/11/2022

Resceduled for tuesday; schdld next appmnt for 4/12 TUE !

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Rush, NY 14543

Jeremy

Job Details: 04/11/2022

Replaced heater in accordance with special project.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

KITCHENAID DISHWASHER

Model KUDC10FXSS5

Near Pittsford, NY 14534

Dave F

Job Details: 04/11/2022

Unit not working no power to UI . Unplugged power at control and unplugged UI . Plugged control back in and closed the door drain pump turned control tested good unit needs UI . Ordering UI ; ordrng 1 WPW10481130 (panel-cntl)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Farmington, NY 14425

Dave F

Job Details: 04/11/2022

control board temperatures are stuck and can not be adjusted .unit Needs control board . Replaced . Board and tested unit . Tested good .; used 1 WPW10503278 (ADC - JAZZ) from stock

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Baldwinsville, NY 13027

Chuck G

Job Details: 04/08/2022

"Customer stated that she is hearing a grinding noise when the unit agitates and spins. I confirmed the noise while running a diagnostic test cycle. I inspected unit and discovered that the gearcase is leaking oil. I quoted customer for a gearcase, belt and cam, customer declined repair and is purchasing a new unit."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Baldwinsville, NY 13027

Chuck G

Job Details: 04/08/2022

Customer stated that door wasnt closing correctly. After inspecting the unit i discovered that the installers never leveled the unit. I leveled unit and door is door is now closing properly. Unit tested good

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ1

Near Geneva, NY 14456

Chuck G

Job Details: 04/08/2022

"Replaced interface, switch and jumper. New control was defective. Drain pump tested bad. Must go back with new control and drain pump. ; ordrng 1 W10276397 (Drain pump)"

We serviced a

MAYTAG WASHER

Model MVWB835DW0

Near Waterloo, NY 13165

Chuck G

Job Details: 04/08/2022

"Customer was concerned about the noise during the spin , now it wont even spin out. After inspecting the unit i discovered that the gearcase is leaking oil. I quoted customer for repair and they are electing to purchase a new unit instead of repair."

We serviced a

MAYTAG WASHER

Model MVWB835DW

Near Waterloo, NY 13165

Chuck G

Job Details: 04/08/2022

Replaced console. Unit tested good

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JW1

Near East Syracuse, NY 13057

Chuck G

Job Details: 04/07/2022

"Customer stated that he saw a spark coming from the infinite switch. Infinite switch tested bad, replaced left rear switch WP3149404. No damage was done from the spark. Unit tested good"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Cicero, NY 13039

Chuck G

Job Details: 04/07/2022

Unit had the bad heater. Replaced heater. Unit tested good. Left old with customer ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS6

Near Syracuse, NY 13209

Chuck G

Job Details: 04/07/2022

Replaced control panel and interlock. Unit tested good

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Geneva, NY 14456

Chuck G

Job Details: 04/07/2022

Confirmed that the heater was bad. Replaced heater. Unit tested good. Left old heater with customer ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

KITCHENAID RANGE

Model KFGG504KPS0

Near Geneva, NY 14456

Chuck G

Job Details: 04/07/2022

"Replaced the left rear and front right electrodes, i also replaced the burners. I also calibrated the oven for the customer. Unit tested good"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Pittsford, NY 14534

Jeremy

Job Details: 04/07/2022

Unit needs heater replaced in accordance with Special Project S17304. Heater is backordered.; ordrng 1 W11537778 (Heater)

We serviced a

WHIRLPOOL DRYER

Model WGD9200SQ0

Near Rochester, NY 14612

Dave L

Job Details: 04/07/2022

F22 error preventing cycles fromCompleting. Thermistor checks ok from control. Replaced control and thermistor. Venting tested poorly. Recommending that the customer clean the venting. ; ordrng 1 Sh (Sh)

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Ontario, NY 14519

James

Job Details: 04/07/2022

Customer took a video of spin cycle and wash basket is wobbling and banging against cabinet. Inspected gearcase and verified unit is level. Ran drain and spin cycle. Then ran rinse and spin cycle with load of towels. Basket is bouncing around violently. Need grarcase and suspension. Customer does not repair completed on new machine. ; ordrng 1 W11423758 (Gearcase) and 1 W11396716 (Suspension)

We serviced a

GE WASHER

Model GTW460ASJ5WW

Near Ontario, NY 14519

James

Job Details: 04/07/2022

Unit not spinning or draining. Drain hums. Removed drain pump and cleaned it. Found no obstruction. Reinstalled and tested. Drain pump functions if it is struck. Pump is failing. Gearcase is starting to leak oil onto belt. Cleaned gearcasr pulley and ran spin cycle successfully. Need pump. ; ordrng 1 WH23X28418 (Drain pump do not order) and 1 Sh15

We serviced a

MAYTAG WASHER

Model MVW7230HC0

Near Rochester, NY 14612

Dave L

Job Details: 04/07/2022

Replaced broken slider. Unit tested ok. ; dspstn on spec-tagged invntry: 2 W10734521 SLIDER

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Webster, NY 14580

James

Job Details: 04/07/2022

Unit gives f3 error and drains continuously. Cleared pressure hise and removed sock fron drain pump. Ran diagnostics cycle successfully.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Rochester, NY 14621

James

Job Details: 04/07/2022

"Replaced gearcase belt and actuator. Calibrated and ran spin and agitation successfully. ; used 1 WPW10006355 (ACTUATOR), and 1 WPW10006384 (BELT) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Irondequoit, NY 14617

James

Job Details: 04/07/2022

Replaced heating element and tested. Unit functions properly. ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ03

Near Rochester, NY 14617

Dave L

Job Details: 04/07/2022

Reseated ice door due to air infiltration. If issue persists re order freezer door

We serviced a

MAYTAG RANGE

Model MGS8800FZ1

Near Rochester, NY 14623

Jeremy

Job Details: 04/07/2022

"Found middle burner does not ignite. Ignitor sparks as it should, but not igniting gas. Took apart flame spreader and cleaned it, burner ignites properly now."

We serviced a

MAYTAG REFRIGERATOR

Model MFI2568AEW

Near Brockport, NY 14420

Dave L

Job Details: 04/07/2022

Replaced hV board. Unit tested ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model MRT118FFFH08

Near Fairport, NY 14450

Dave F

Job Details: 04/07/2022

freezer was 19 degrees in unit and fresh food was 38 . Restricted the air flow from the freezer to the freshfood section so more cold air will stay in the freezer . Customer will monitor. If any problem persists call techline.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Rochester, NY 14618

Andres V

Job Details: 04/07/2022

Customer stated unit was only washing with hot water. Diagnosed unit and found water hook ups were reversed. Placed hoses to correct valve. Unit working properly now.