We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Rochester, NY 14621
James
Job Details: 03/03/2022
Unit has stuck key error and ui unresponsive. Need control and ui. Unit needs W11543996 and W11478519
We serviced a
WHIRLPOOL WASHER
Model MVWB725BW0
Near Rochester, NY 14609
James
Job Details: 03/03/2022
Talked to customer and they believe lid lock is broken and wants to reschedule. Quoted lid lock replacement and customer denied repair
We serviced a
WHIRLPOOL OVEN
Model WGE745C0FS00
Near Irondequoit, NY 14617
James
Job Details: 03/03/2022
Broiler melted in lower oven and burned a hole in oven liner. Called techline sr7733095135. They said for customer to contact trade care team for further help. 866-698-2538
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Spencerport, NY 14559
Steve
Job Details: 03/03/2022
Replaced ice maker for open thermistor.
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Rochester, NY 14616
James
Job Details: 03/03/2022
"Replaced gearcase, actuator, belt and cam. Hub was missing retainer clip. Replaced hub. Calibrated and ran diagnostics cycle successfully. ; dspstn on spec-tagged invntry: 1 W10721967 CAM , used 1 W10528947 (Hub) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT108FZDM07
Near Brockport, NY 14420
Steve
Job Details: 03/03/2022
Replaced. Other doors for rust on finish
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Brockport, NY 14420
Steve
Job Details: 03/03/2022
Replaced inverter for dead inverter and not starting compressor.
We serviced a
WHIRLPOOL FREEZER
Model WRS321SDHW1
Near Hilton, NY 14468
Steve
Job Details: 03/03/2022
Added perma gum around fill tube to stop water from dripping onto evaporator fan. Removed ice and the fan is no longer noisy.
We serviced a
FRIGIDAIRE RANGE
Model FGGF3054MWE
Near Hilton, NY 14468
Steve
Job Details: 03/03/2022
Ordering igniter for not baking . ; ordrng 1 316489403 (Igniter) and 1 Sh15 (Shipping)
We serviced a
MAYTAG MICROWAVE
Model MMV4206FZ3
Near Hilton, NY 14468
Steve
Job Details: 03/03/2022
"Replaced door switches for open close errors an lights flickering. ; used 1 W11244490 (Interlock), and 1 Sh15 (Shipping) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Greece, NY 14626
Steve
Job Details: 03/03/2022
Replaced bezel that was broken during repair.
We serviced a
GE WASHER
Model GTW465ASN1W
Near Rochester, NY 14612
Steve
Job Details: 03/03/2022
Found the gearcase is leaking oil. Attempted to remove agitator and it will not budge. Quoted for gearcase and agitator. ; rqstng P&A on 1 WH43X31239 (Agitator base) and 1 WH43X31240 (Auger) and 1 WH03X29607 (Transmissiobn)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHB00
Near Rochester, NY 14624
Steve
Job Details: 03/03/2022
"Ice maker worked in diagnostics. The fill tube is frozen. No power to fill tube heater. Ordering control. ; ordrng 1 W11212392 (Control), dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY"
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Weedsport, NY 13166
Chuck G
Job Details: 03/02/2022
"Replaced control, calibrated unit , ran a diagnostic test cycle in which the unit operated normally. I helped the customer download app and connect unit to the WiFi. Unit tested good"
We serviced a
WHIRLPOOL DRYER
Model WED9470WW1
Near Victor, NY 14564
Chuck G
Job Details: 03/02/2022
Replaced heating element. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model MAH8700AWW
Near Penfield, NY 14526
Chuck G
Job Details: 03/02/2022
"Customer stated that unit was making a thumping sound. I inspected the drum and it was moving freely, unit needs a inner and outer drum. I explained to the customer that the parts needed for repair are no longer available. Customer is going to purchase a new unit"
We serviced a
KITCHENAID RANGE
Model KSGG700EBS2
Near Marion, NY 14505
Chuck G
Job Details: 03/02/2022
Customer stated that paint was chipping on the bottom oven pan. I inspected the unit and discovered that the bottom oven pan is warping and it causing the paint to chip. Ordering bottom oven pan WPW10211368; ordrng 1 WPW10211368 (Bottom oven pan)
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Newark, NY 14513
Chuck G
Job Details: 03/02/2022
Customer stated that unit was leaking from the third level track mount. After inspecting the mount i discovered that the right side track mount is missing a washer. Ordering right side track mount W11580025; ordrng 1 W11580025 (Right side track mount)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Newark, NY 14513
Chuck G
Job Details: 03/02/2022
"Replaced console, verified that unit was working properly. Unit tested good"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Lyons, NY 14489
Chuck G
Job Details: 03/02/2022
"Replaced oven door panel , unit tested good"
We serviced a
MAYTAG REFRIGERATOR
Model MFF2558FEZ01
Near Sodus Point, NY 14555
James
Job Details: 03/02/2022
Bail arm came out of icemaker motor. Reinstalled arm and cycled icemaker. If problem persists replace W10884390
We serviced a
WHIRLPOOL OVEN
Model WFG525S0JS1
Near Avon, NY 14414
Dave F
Job Details: 03/02/2022
Oven temp running 310 degrees . . Calibrated unit up 25 degrees unit is now 345 . Unit tested good .
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Sodus Point, NY 14555
James
Job Details: 03/02/2022
Unit back flowing water into tub when not in use. Tested drain pump. Adjusted drain hose so there is a loop to prevent backflow. Customer is to monitor. If problem persists replace W11219380 and W10906426
We serviced a
SAMSUNG DRYER
Model DVE45T3400P/A3
Near Rochester, NY 14605
Steve
Job Details: 03/02/2022
Replaced idler for bearing going bad causing chirping sounds.
We serviced a
MAYTAG WASHER
Model MVWC415EW0
Near Rochester, NY 14616
Steve
Job Details: 03/02/2022
Found agitator came loose. Fastened agitator. If problem persists it will need agitator and bolt.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Hilton, NY 14468
Steve
Job Details: 03/02/2022
Ordering drain pump for not draining. ; rqstng P&A on 1 WPW10348269 (Drain pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KFIS29BBMS02
Near Fairport, NY 14450
Dave F
Job Details: 03/02/2022
Unit not cooling in freezer section . Freshfood is good . Ran 3 way valve test freezer evap frosted up . Checked pressures 30 psi on low side and 146 on high . Suction line frosts up unit is overcharged. Let some refrigerant out to get pressures to where they are supposed to be unit equalized to 21 psi . . Pressures are now where they are supposed to be customer will monitor if problem persists suggested to look into a new unit .
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Brockport, NY 14420
Steve
Job Details: 03/02/2022
Ordering adjusters for top rack adjusters broken. ; rqstng P&A on 1 W10712395 (Adjusters)
We serviced a
WHIRLPOOL OVEN
Model WGG745S0FS02
Near Sodus, NY 14551
James
Job Details: 03/02/2022
Upper bake not working. Found igniter broken. Replaced igniter and tested. Unit functions properly. ; used 1 12300035 (Igniter) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXL2
Near Rochester, NY 14618
Dave F
Job Details: 03/02/2022
Replaced water valve and bellow for leaking . Tested unit in diagnostics unit tested good.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DWH5
Near Williamson, NY 14589
James
Job Details: 03/02/2022
Replaced control and pump. Tested diagnostics cycle and verified operation of pump and heater. ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Williamson, NY 14589
James
Job Details: 03/02/2022
Replaced control and tested in diagnostics. Recalibrated and verified operation. Unit has a drain hose extension installed that kinks where it goes into drain pipe. Recommend correcting hose.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW0
Near Farmington, NY 14425
Dave F
Job Details: 03/02/2022
Replaced sump and tested in diagnostics. Unit tested good . ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Rochester, NY 14612
Steve
Job Details: 03/02/2022
Customer as concerned about water left in soap dispenser after load. This is normal operation. Tested washer in diagnostics and it worked as designed. The washer tests good.
We serviced a
MAYTAG WASHER
Model MHW8200FCU
Near Spencerport, NY 14559
Steve
Job Details: 03/02/2022
Cleaned drain pump clean out for long drain errors.
We serviced a
KITCHENAID DISHWASHER
Model KDHE404DSS0
Near Webster, NY 14580
James
Job Details: 03/02/2022
"Replaced pump, float switch and float switch gasket. Tested unit and found no issues. One year warranty on repair."
We serviced a
GE OVEN
Model JT912BOF4BB
Near Webster, NY 14580
James
Job Details: 03/02/2022
Door not going back on. Reinstalled door for customer.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Rochester, NY 14606
Steve
Job Details: 03/02/2022
Found the start device was not starting the compressor. Put a start device on compressor and it started up and is cooling.
We serviced a
WHIRLPOOL DRYER
Model WGD6120HC0
Near Rochester, NY 14606
Steve
Job Details: 03/02/2022
Replaced broken belt with repair kit for no operation. ; used 1 4392067 (Repair kit) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHV00
Near Farmington, NY 14425
Dave F
Job Details: 03/02/2022
"Ice maker fill tube is frozen fill tube is getting 120 volts to it but the heat ohms open . Unit needs new door LW11026428; rqstng P&A on 1 LW11026428 (dor-fip), states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB09
Near Shortsville, NY 14548
Dave F
Job Details: 03/02/2022
"Drain tube frosted up again its possible the ice maker fill tube was pushed to far back and there was water spilling over when filling . Defrosted unit and adjusted fill tube . Unit tested good , if problem persists call techline"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Canandaigua, NY 14424
Dave F
Job Details: 03/02/2022
Replaced belt for feeling loose . Tested unit was making plastic on plastic noise . Found the spot where the cam clicks into the gearcase one was not in . Corrected cam and tested unit . Tested good ; used 1 W11239857 (BELT) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ1
Near Rochester, NY 14612
James
Job Details: 03/02/2022
Unit only agitates in one direction. 6ohms through motor with 120v. Spin functions properly. Need motor. Customer going to wait on repair
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFW0
Near Rochester, NY 14608
Chuck G
Job Details: 03/01/2022
"Checked stored codes. F5E4 error code -door not opened between cycles, F3E1 water level system error & F1E1 ACU error. Ran a diagnostic test cycle and at the end of the cycle it through the F3E1 code. I inspected the pressure sensor boot and hose , both where free of debris. Ran another diagnostic cycle in which the unit ran normally without throwing any codes. I told the customer is problem continues we will have to order a pressure sensor WPW10448876 or it could possibly be the control W11201293. Unit tested good"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Rochester, NY 14608
Chuck G
Job Details: 03/01/2022
"Replaced control , unit tested good"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near North Chili, NY 14514
Chuck G
Job Details: 03/01/2022
Customer stated that unit had no power. I could not get into the diagnostic menu to check codes as it kept kicking me out. Ordering door latch W11394572. Its possible the unit also needs a UI W11478526 if door latch doesnt correct the problem ; ordrng 1 W11394572 (Door latch)
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Rochester, NY 14623
Chuck G
Job Details: 03/01/2022
"Replaced gear case, cam and belt. Unit tested good ; dspstn on spec-tagged invntry: 1 W10721967 CAM"
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW2
Near Rochester, NY 14612
James
Job Details: 02/28/2022
Unit is wringing iut clothes excessively and throwing a lot of lint in drain. No errors. Calibrated and ran diagnostics cycle successfully. Clothes coming out with stains and cant verify if its oil from gearcase. Ordering gearcase and control andwill test after. ; ordrng 1 W11454741 (Gearcase) and 1 W11170645 (Control)
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS00
Near Henrietta, NY 14467
Dave F
Job Details: 02/28/2022
"FF evap 5 psi low side and 146 high side freezer-5 low 125 high . Unit took a long time to equalize .replaced freshfood evap with kit and freeze evap . Replaced compressor and installed UV drier and vacuumed unit down passed 500 microns . Recharged unit . Unit is now cooling .; dspstn on spec-tagged invntry: 1 WPW10143759 DRIER-UV DYE 2 W11504423 COUPLER AL 8X2 , 2 W11504424 COUPLER BR 8X1.8 , and 1 W11504433 COUPLER BR 6X4"
We serviced a
WHIRLPOOL WINE COOLER
Model WUB50X24EM
Near Webster, NY 14580
Dave F
Job Details: 02/28/2022
Replaced door and rear thermostat and defrost timer . Customer will monitor unit if problem persists call techline . Door plastic adhesive left marks on stainless and will not come off . Ordering another door W10856841; ordrng 1 W10856841 (door)
We serviced a
GE RANGE
Model JGB635DEK4BB
Near Rochester, NY 14621
James
Job Details: 02/28/2022
Replaced front burner assemblies.
We serviced a
KITCHENAID RANGE
Model KFED500ESS03
Near Penfield, NY 14526
James
Job Details: 02/28/2022
"Replaced rh panel , top, and lf infinite switch. Tested all elements and verified operation."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Macedon, NY 14502
James
Job Details: 02/28/2022
Replaced door and adjusted rollers.
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Webster, NY 14580
James
Job Details: 02/28/2022
Unit will not unlock and drain pump runs for 30 seconds every time power is cycled. Manually unlocked door and was getting unlock error. Power cycled unit and cleaned pressure hose. Ran diagnostics cycle successfully then retested. Unit functioning properly.
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS00
Near Penfield, NY 14526
Dave F
Job Details: 02/28/2022
Freshfood evap frosted up . Evap thermistor is under ice but reading . 11.6 ohms thats about 23 degrees .defrosted evap and installed new thermistor. Checked drain tube from back tube is good . Ran test four 3 way valve is working . Changed the defrost mode to basic from adaptive. Unit tested good customer will monitor. If problem persists order W10878993 user interface
We serviced a
WHIRLPOOL DISHWASHER
Model KUDS30IXWH9
Near Rochester, NY 14625
Steve
Job Details: 02/28/2022
Replaced the upper rack adjuster with adjuster kit sent to customer from whirlpool. The dishwasher tests good .
We serviced a
MAYTAG DRYER
Model MDG5500AWW
Near Rochester, NY 14620
Steve
Job Details: 02/28/2022
Replaced ignitor and found the dryer has bad gas valve. The customer is going to replace; dspstn on spec-tagged invntry: 1 279311 IGNITOR
We serviced a
JENN AIR RANGE
Model JDRP548WP03
Near Pittsford, NY 14534
Dave F
Job Details: 02/28/2022
F2E1 stuck key error no other error codes . Tested touch interface in diagnostics and was working with no issues . Error could have been from something getting on it and making it think a button is pushed . Customer will monitor unit
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Rochester, NY 14609
Steve
Job Details: 02/28/2022
Replaced both doors for cosmetic damage on delivery.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Ontario, NY 14519
James
Job Details: 02/28/2022
Leds dead on ceiling. Replaced freezer led and all leds began functioning. ; used 1 W10695459 (Module) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Ontario, NY 14519
James
Job Details: 02/28/2022
Replaced drain pump and reloctated drain hose from basement to under sink. Tested twice and found no issues.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Irondequoit, NY 14622
Steve
Job Details: 02/28/2022
"Found motor error code . Motor unable to reach rpm And customer complained of burning smell. Ordering gearcase , motor and capacitor. ; ordrng 1 W11454734 (Gearcase) and 1 W11497303 (Motor) and 1 W11428524 (Capacitor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2KHAXVB01
Near Rochester, NY 14621
Steve
Job Details: 02/28/2022
Replaced defrost control for not sending power to defrost heater.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHB04
Near Webster, NY 14580
James
Job Details: 02/28/2022
Replaced filter housing and tested. Problem remains. Found filter housing cover sticks out too far and pushes filter door open. Removed filter housing cover and unit functions properly. Need coverLeveled doors. Cant level them flush without placing shims under rear wheels. ; ordrng 1 W11501035 (Cover)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS5
Near Webster, NY 14580
James
Job Details: 02/28/2022
Rack not sliding in after repair. Rh adjuster not hooked into rail. Customer opted to replace adjuster on other side so both adjusters are new. Replaced kh adjuster and installed rack. Unit functions properly. One year warranty on repair. ; used 1 WPW10546503 (ADJUSTER) from stock
We serviced a
JENN AIR DISHWASHER
Model JDTSS246GP0
Near Pittsford, NY 14534
Dave F
Job Details: 02/28/2022
F8E4 drain pump error . Tested unit in diagnostics unit did drain customer said will not drain after cycle is finished . Drain pump is covered ordering drain pump; schdld next appmnt for 3/4 FRI !
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRR56X18FW03
Near Geneseo, NY 14454
Dave F
Job Details: 02/28/2022
Unit making vibrating noise while running . Found tubing in the back was hitting the rear panel adjusted tubing and secured it . Customer will monitor unit and try to get a video if it does it again.
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Rochester, NY 14619
Steve
Job Details: 02/28/2022
Found washer sitting on wet plywood causing out of balance loads. Recommended customer put stone under the washer and make sure legs are stable.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Pittsford, NY 14534
Steve
Job Details: 02/28/2022
Replaced ui for not turning on fill tube heater to ice maker . Defrosted heater and the ice maker is now making ice.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near West Henrietta, NY 14586
Steve
Job Details: 02/28/2022
Found the drain pump harness had broken and the cover to harness broke on pump. Repaired harness and pump cover. He washer tests good.
We serviced a
MAYTAG WASHER
Model n/a
Near Pittsford, NY 14534
Chuck G
Job Details: 02/28/2022
Unit is leaking water. Water is coming from the gear case along with gear cases oil. Customer is electing to purchase a new unit.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Rush, NY 14543
Chuck G
Job Details: 02/28/2022
Replaced control. Ran diagnostic test cycle. Unit tested good
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Pittsford, NY 14534
Chuck G
Job Details: 02/28/2022
"Unit has F8E4 code. F8F2 & F8E4 error codes found. Removed float switch and made sure drip tray was dry, reinstalled. Ran a diagnostic test cycle with unit ran normally. Unit tested good"
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS01
Near Newark, NY 14513
Chuck G
Job Details: 02/28/2022
Runaway temps and bottom oven is not working all the time. Ordering control W11261167; ordrng 1 W11261167 (Control) and 1 W11261169 (Control) and 1 W10859573 (Sensor)
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW
Near Camillus, NY 13031
Chuck G
Job Details: 02/28/2022
Replaced lid. Unit tested good
We serviced a
WHIRLPOOL DRYER
Model WED9470WW1
Near Victor, NY 14564
Chuck G
Job Details: 02/25/2022
Unit not heating. Voltage to unit is good. heating element tested bad. Ordering element WP8544771. ; ordrng 1 WP8544771 (Hearting element)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Canandaigua, NY 14424
Chuck G
Job Details: 02/25/2022
"Replaced gearcase, Cam and belt. Ran diagnostic test cycle, Unit tested good ; dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 W11239857 BELT"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW
Near Skaneateles, NY 13152
Chuck G
Job Details: 02/25/2022
"unit was locked on spin cycle. Ran diagnostic cycle, ran normally. Unbalanced load code, explain to customer about overloading unit. Inspected drain pump, gear case, actuator, cam & all looked normal. Unit tested good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHB
Near Baldwinsville, NY 13027
Chuck G
Job Details: 02/25/2022
Unit not working. Error code F4E3- wash motor failure. Ordering sump & motor ; ordrng 1 W11085683 (Sump & motor assembly)
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Weedsport, NY 13166
Chuck G
Job Details: 02/24/2022
"Replaced control and HMI was non responsive, did not transfer data to control. Faulty control. Reordering control W11498803; ordrng 1 W11498803, dspstn on spec-tagged invntry: 1 W11498803 CNTRL- ELEC"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAB05
Near Geneva, NY 14456
Chuck G
Job Details: 02/24/2022
"Customer stated that the lights inside freezer and refrigerator compartments were not working, i did confirm. I jumped the light in the freezer and the refrigerator light did not come on which indicates that refrigerator led needs to be replaced. I quoted customer for led WPW10515058 $225 but the customer thought that was too much and elected not to repair."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Canandaigua, NY 14424
Chuck G
Job Details: 02/24/2022
Called customer and i was asked to reschedule for tomorrow as the customer had somewhere to be at 12:45pm ; dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 W11239857 BELT
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Rochester, NY 14623
Chuck G
Job Details: 02/24/2022
"Customer stated a squalling noise during spin. I ran a diagnostic test with no codes to confirm noise. I inspected tub, belt , pulley and cam all seemed good. Ran motor without belt to confirm the noise wasnt coming from motor . Ordering gear case, cam and belt ; ordrng 1 W11454741 (Gearcase) and 1 W11239857 (Belt) and 1 W10721967 (Cam)"
We serviced a
WHIRLPOOL RANGE
Model WFE515S0EB0
Near Rochester, NY 14606
Dave L
Job Details: 02/23/2022
Front left burner switch is shorted causing cooktop indicator light to stay on. Ordering switch. ; ordrng 1 WP3149400 (Switch right front)
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Hilton, NY 14468
Dave L
Job Details: 02/23/2022
Replaced lid lock and bezel due to lid not locking. Tested on
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Rochester, NY 14624
Steve
Job Details: 02/23/2022
Replaced bottom left door for cosmetic damage on delivery
We serviced a
MAYTAG WASHER
Model MVWB766FW0
Near Hilton, NY 14468
Dave L
Job Details: 02/23/2022
"Customer is getting an intermittent long fill error. Unable to replicate. Re calibrated unit. Drain hose is not the correct hose and will need to be changed. Suspecting control issue or sticking water valve. Ordering valve, hose, and control. ; ordrng 1 W11244231 (Drain hose) and 1 W10920541 (Control), used 1 W11165546 (Valve) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Webster, NY 14580
James
Job Details: 02/23/2022
Unit not washing. 120 volts to wash motor. Need pump assembly. ; ordrng 1 W11087376 (Pump) and 1 Sh15
We serviced a
MAYTAG DRYER
Model MED3500FW0
Near Webster, NY 14580
James
Job Details: 02/23/2022
Unit trips circuit breaker when plugged in. Found neutral and l1 switced on terminal block. Corrected power cord. Tested unit and it functions properly. Waive labor due to recent service on washer.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Williamson, NY 14589
James
Job Details: 02/23/2022
Replaced pump and tested. Verified spray arms are rotating during cycle. ; O-emld tckt
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DWH5
Near Williamson, NY 14589
James
Job Details: 02/23/2022
Parts were not ordered left vm to reschedule; ordrng 1 W11085683 (Pump) and 1 W11305293 (Control)
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Williamson, NY 14589
James
Job Details: 02/23/2022
Unit spun off balance and now control making consistent clicking noises. Need control. Control on back order. Going to attempt to reflash acu and see if that resolves issues. Control W11322903
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Williamson, NY 14589
James
Job Details: 02/23/2022
Unit locked with clothes inside and wouldn't open. Unit unlocked now wont function. Tested lid lock and it wont lock. Need lock. ; ordrng 1 W11394572 (Lock)
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269FRZ02
Near Marion, NY 14505
James
Job Details: 02/23/2022
Unit goes through icemaker harvest and overflows icemaker mold. Need fill valve and icemaker. Icemaker under part warranty. ; ordrng 1 WPW10312696 (Valve) and 1 Sh15 and 1 WPW10300024 (Im)
We serviced a
KITCHENAID OVEN
Model KOSE500ESS05
Near Webster, NY 14580
James
Job Details: 02/23/2022
Unit left cooling fan on for 4 hours. Interior light not turning off. Tested diagnostics and door not registering closed. Found door switch loose qnd not closing mocro switch. Adjusted door switch and retested. Unit functions properly.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ08
Near Rochester, NY 14616
James
Job Details: 02/23/2022
Unit still leaking from dispenser when it isnt used for long periods of time. Replaced valve and tested dispenser. Found no leaks and dispenser is functioning when tested. Customer is to monitor. If dispenser still leaks pre order W11431179 and call techline.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Hilton, NY 14468
Dave L
Job Details: 02/23/2022
Unit is not cooling in either section. Found compressor cycling off on overload. Compressor runs but will not exchange heat. Ordering compressor and evaporator ; ordrng 1 W11547313 (Compressor) and 1 W11524651 (Evaporator) and 1 W11504423 (Evap cap coupler) and 1 W11504415 (Suction to evap) and 1 W11504445 (Heat loop to drier) and 1 W11504447 (Cap to drier) and 1 W11504416 (Suction to compressor) and 1 W11504431 (Discharge to compressor) and 1 W11506621 (Process stub fitting) and 1 W11506635 (Process stub) and 1 542638 (Silicone) and 1 8003RP (Inlet kit) and 1 20000008 (Stainless cleaner) and 1 R600kit (R600 kit)
We serviced a
ROPER WASHER
Model RTW4640YQ1
Near Canandaigua, NY 14424
Dave F
Job Details: 02/23/2022
Unit is shaking a lot during spin . The suspension is bad and is bouncing . Ordering suspension and new actuator as this has the red one. ; ordrng 1 W10780048 (suspension) and 1 WPW10006355 (actuator)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Manchester, NY 14504
Dave F
Job Details: 02/23/2022
Unit is turning on but not heating . It is only getting 120 volts . Breaker is getting 240 . But found that the unit is in connected to a fuse box and a fuse is blown . Customer is going to fix the power . Customer instruct
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB09
Near Shortsville, NY 14548
Dave F
Job Details: 02/23/2022
Drain tube in the evap area is frozen . Thawed drain and cleared tube in back . Unit is now draining.