Service History 151 - Appliance Tec

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near West Henrietta, New York 14586

Ray Benedetto

Job Details: 10/04/2022

Replaced console. Tested with self-diagnostic. All operations normal. Verified unit was level.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM01

Near Rochester, New York 14623

Ray Benedetto

Job Details: 10/04/2022

Unit lost cooling in all rooms and buttons don't respond on keypad. Replaced jazz board and programmed software. All thermostats passed in test mode. All fans and cooling working.; ordrng 1 WPW10503278 (Jazz Board)

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Rochester, New York 14626

James

Job Details: 10/04/2022

"Complaint of unit stuck in cycle and banging noises after gearcase replaced. Replaced control and tested. Couldn't calibrate unit. Unit shifts from agitate to spin then shorts the control. Replaced cam and problem remains. Motor control fault. Tested motor and capacitor. Broken harness in motor circuit. ; ordrng 1 W11095106 (Harness) and 1 W11395618 (Capacitor), used 1 W10721967 (Cam) from stock"

We serviced a

WHIRLPOOL FREEZER

Model MZF34X20DW06

Near Rochester, New York 14616

Dave L

Job Details: 10/04/2022

Back plate for left lower hinge is missing preventing door reversal. Part is not a replaceable part. Documented with tech line as non repairable SR7734735632

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Farmington, New York 14425

Jeremy

Job Details: 10/04/2022

"Customer stated unit is not cooling or making ice. Found excessive frost build up on evaporator. Ran diagnostics and heater comes on, no failure codes displayed. Found that wrong control is installed, ordering control. ; ordrng 1 W11546690 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB329DMBW00

Near Rochester, New York 14618

Andres V

Job Details: 10/04/2022

"Customer stated unit was not coolig in fresh food section. I diagnosed unit found it to be having a defrost issue. Unit is not going into defrost, I checked heating element which tested good. Also checked the resistance on the thermostat. Ordering harness with thermostat.; ordrng 1 W11260592 (Harness)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFI2269VEB0

Near Rochester, New York 14616

Dave L

Job Details: 10/04/2022

The compressor start relay has failed. Replaced with spare.

We serviced a

WHIRLPOOL RANGE

Model WFG525S0HZ0

Near Ontario, New York 14519

James

Job Details: 10/04/2022

Unit gives f2e1. Tested unit with all loads disconnected from control and error returns. Tested outlet. Plugged into separate outlet and error not reappearing. Called techline. Sr7734735866 they recommend replacing control from different vendor. ; ordrng 1 W11159621 (Control)

We serviced a

KITCHENAID DISHWASHER

Model KDTE334DWH0

Near Pittsford, New York 14534

Andres V

Job Details: 10/04/2022

Customer stated unit was making a humming noise. I diagnosed unit found sound to be coming from drain pump when unit is draining. Ordering pump.; ordrng 1 WPW10531320 (Drain pump)

We serviced a

MAYTAG DRYER

Model MED7230HC

Near Churchville, New York 14428

Josh Henchen

Job Details: 10/04/2022

"Customer stated dryer is making a weird noise. Checked and found no error codes. Ran diagnostic, functioned as expected. Ran normal cycle with clothing/pillows, could not recreate any noises. Customer will monitor dryer and call back, if problem persists order dryer repair kit 4392067."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Ontario, New York 14519

James

Job Details: 10/04/2022

Unit still frosting up in center of evaporator. Techline doesn't answer. No resolution for issue recommend replacing fridge. ; schdld next appmnt for 10/5 WED !

We serviced a

MAYTAG WASHER

Model MVWB980BG0

Near Rochester, New York 14618

Ray Benedetto

Job Details: 10/04/2022

"Unit still throwing long fill and suds detection. Customer replaced extra console, W10550337, which does not have pressure switch. Unit needs control board, W10761636. Ordering for repairing.; ordrng 1 W10761636 (Control Board)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Pittsford, New York 14534

Andres V

Job Details: 10/04/2022

"Customer stated unit was not washing. I diagnosed unit found pump to have gone bad, unit puts water in tub but pump does not circulate water. Ordering pump and sump.; ordrng 1 W11087376 (Pump and sump)"

We serviced a

WHIRLPOOL DRYER

Model WED7500G20

Near Rochester, New York 14616

Dave L

Job Details: 10/04/2022

The dryer is loud during use due to a worn belt idler. Installed repair kit. Tested ok. ; used 1 4392067 from stock

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE334GPS0

Near Palmyra, New York 14522

Jeremy

Job Details: 10/04/2022

"Found that wash motor is weak and foreign material in spray arms. Unable to remove material from spray arms. Ordering Motor, upper and lower spray arms.; rqstng P&A on 1 W11178672 (Sump and Motor) and 1 WPW10448645 (Upper Spray Arm), ordrng 1 W11101428 (Lower Spray Arm)"

We serviced a

WHIRLPOOL 50#IM 15' FS

Model GI15NDXZS1

Near Rochester, New York 14618

Ray Benedetto

Job Details: 10/04/2022

"Replaced water valve and recirculation pump. Tested with auto-diagnostic, operating normal. Verified no leaks at water valve."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAW04

Near Fairport, New York 14450

Ray Benedetto

Job Details: 10/04/2022

"Not making ice. Frozen water present in tray, but not cycling. Jumped ice maker, rotated about halfway then stopped. Component receiving ~120 VAC. Needs ice maker to repair.; ordrng 1 WPW10300022 (Ice Maker)"

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JZ2

Near Irondequoit, New York 14617

Dave L

Job Details: 10/04/2022

Replaced regulator. Pan under diffuser was installed incorrectly at the factory preventing the burner tube from aligning properly on the regulator. Called tech line to document as non repairable. SR7734734237.

We serviced a

KITCHENAID RANGE

Model KFGD500EBS05

Near Rochester, New York 14612

Dave L

Job Details: 10/04/2022

Manifold is not labeled correctly. Ordering manifold cover; ordrng 1 W10708335 (Manifold cover)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FPS03

Near Spencerport, New York 14559

Dave L

Job Details: 10/04/2022

Replaced evaporator cover due to frosted evaporator. Customer to monitor.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW

Near Brockport, New York 14420

Dave L

Job Details: 10/04/2022

Checked unit forAbnormal noises. Checks ok in diagnostics. No errors.

We serviced a

WHIRLPOOL RANGE

Model WFE535S0LZ2

Near Brockport, New York 14420

Dave L

Job Details: 10/04/2022

Checked harness and connections. Unit checks ok.

We serviced a

WHIRLPOOL DRYER

Model WED8000DW4

Near Newark, New York 14513

Jeremy

Job Details: 10/04/2022

Replaced heater for no heat. Unit tested good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Rochester, New York 14622

Andres V

Job Details: 10/04/2022

Customer stated that light switch was getting stuck so light wouldn't come on. I took off switch and found some frost build up around it. I cleaned out switch and tested it by opening and closing door. Switch is now working properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Victor, New York 14564

Dave F

Job Details: 10/04/2022

Water droplets on freezer sealing . Ice build up on fan cover and ice cubes . Found freezer door not closed all the way when arrived . Customer needs to be better about closing the freezer door and needs to push it shut . Called techline 7734582372 . There is nothing to replace. No more trips please

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Rochester, New York 14617

Andres V

Job Details: 10/04/2022

Customer stated unit was not washing. I looked underneath unit and saw that the wires to the water valve had been chewed by mice also a few other wires were too. Ordering harness; ordrng 1 W11227372 (Harness)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near Walworth, New York 14568

James

Job Details: 10/04/2022

Unit not making ice and freezing freezer solid. Shifs misaligned causing door to not deal. Defrosted freezer and installed shelves. Icemaker passed diagnostics cycle.

We serviced a

WHIRLPOOL DRYER

Model WED5000DW2

Near Rochester, New York 14611

Josh Henchen

Job Details: 10/04/2022

"Replaced Motor, no change to unit still not starting. Ordering door switch WPW10569603 and thermal cutoff 279816.; ordrng 1 279816 (CUTOFF-THERMAL) and 1 WPW10569603 (DOOR SWITCH)"

We serviced a

GE WASHER

Model GTW465ASN1WW

Near Rochester, New York 14611

Josh Henchen

Job Details: 10/04/2022

Customer stated unit not draining water. Checked and found water draining fine. Customer stated clothing is staying wet after wash is done. Checked and found oil underneath unit needs new gearcase assembly.; rqstng P&A on 1 WH02X10364 (Washer hub) and 1 WH03X33730 (Gearcase) and 1 WH01X10759 (Washer spring) and 1 WH03X30517 (Mode shifter) and 1 WH05X24185 (Clutch) and 1 WH01X24434 (Spring Clutch) and 1 WH03X32218 (Motor/Pulley nut) and 1 WH03X32097 (Trans. Pulley) and 1 WH49X25376 (1/3 hp motor) and 1 WH43X30957 (Agitator) and 1 WH01X26190 (Belleville washer) and 1 WH02X10363 (Nut hub)

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Hilton, New York 14468

Dave L

Job Details: 10/04/2022

"Hinges did not come with bezels and one was incorrectly packed. Will have to order top ordering top. ; ordrng 1 W11513251 (Top) and 1 WP91770 (Hinge) and 1 W10849477 (Tub ring), dspstn on spec-tagged invntry: 1 WP8312709 CLIP"

We serviced a

KITCHENAID RANGE

Model KSEG700ESS0

Near Phelps, New York 14532

Jeremy

Job Details: 10/04/2022

Replaced convection fan and baffle for excessive noise. Unit tested good.

We serviced a

WHIRLPOOL WASHER

Model WFW9150WW01

Near Canandaigua, New York 14424

Jeremy

Job Details: 10/04/2022

Customer stated unit is leaking from the door. Found tear in bottom of bellows. Customer purchased correct part separately and asked to replace it. Replaced bellows with part customer had on hand. No leaks found.

We serviced a

MAYTAG WASHER

Model MHW5630HC2

Near Canandaigua, New York 14424

Jeremy

Job Details: 10/04/2022

Customer stated unit is leaking from underneath. Found that washer is leaking from bottom of door due to build up of debris on door glass causing poor seal against bellows. Cleaned door glass and tested. No leaks found.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBB01

Near Ontario, New York 14519

James

Job Details: 10/04/2022

Icemaker motor rotating without turning auger. Need icemaker. ; ordrng 1 W10884390 (Icemaker) and 1 Sh15

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Canandaigua, New York 14424

Jeremy

Job Details: 10/04/2022

Customer stated water sputters when dispensing. Found that water valve is stuttering. Ordering Water valve and three way valve.; ordrng 1 W11482025 (Water Valve) and 1 W11495416 (Three Way Valve)

We serviced a

JENN AIR RANGE

Model JGRP430WP01

Near Penfield, New York 14526

James

Job Details: 10/04/2022

Replaced acu and tested. Unit functions properly. One year warranty on repair.

We serviced a

AMANA RANGE

Model ACF3355AS

Near Rochester, New York 14620

Josh Henchen

Job Details: 10/04/2022

"Customer stated bake not pre heating, checked and did not start right away but turned on. Faulty ignitor, ordering WP7432P136-60, may want the regulator valve as well will call to let us know.; ordrng 1 WP7432P136-60 (IGNITOR OVEN)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM05

Near Rochester, New York 14604

Andres V

Job Details: 10/04/2022

"Customer stated unit was not cooling at all. When I arrived I opened door and noticed that cooling was turned off. I turned cooling on, fans and compressor turned on. Unit is working properly."

We serviced a

WHIRLPOOL WASHER

Model WTW5550XW0

Near Rochester, New York 14622

James

Job Details: 10/04/2022

Lid lock not working after striker was replaced. Replaced lid lock and tested. Control freezes when switching to spin cycle. Found brown wire terminal loose in connector to shifter. Corrected wiring and tested. Unit functions properly. ; dspstn on spec-tagged invntry: 1 W10404050 SWITCH-LID

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HB3

Near Rochester, New York 14611

Andres V

Job Details: 10/04/2022

Customer stated oven was not heating. Unit had a F1E0 error code for internal board failure. I took off back panel and immediately noticed that their was roaches crawling all over the board. I informed customer that we will not be replacing this board because the same thing will happen. They need to exterminate the roaches before we do any repairs. I was transparent with customer and let her know that it would probably be best to get a new unit because it will be hard to get rid of all of them.

We serviced a

KENMORE DRYER

Model 110.72602100

Near Rochester, New York 14620

Josh Henchen

Job Details: 10/04/2022

Customer stated unit stopped heating. Ran 3 cycles unit heated fine. Suddenly flame would not reignite. Checked and found Gas valve faulty. Customer would like to purchase new unit due to repair cost.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Penfield, New York 14526

Josh Henchen

Job Details: 10/04/2022

"Replaced inner tub seal due to water running down seal and door. Tested dishwasher, checks good."

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Lima, New York 14485

Josh Henchen

Job Details: 10/04/2022

"Customer stated dryer stopped working one day. Checked and found no power to unit. 4 L cord and neutral wire connected and fried terminal block. Replaced terminal block, customer needs new cord. Dryer checks good.; used 1 279320 (BLOCK-TERMINAL) from stock"

We serviced a

WHIRLPOOL FREEZER

Model WZF34X18DW06

Near Palmyra, New York 14522

Doug Balcom

Job Details: 09/30/2022

Customer states freezer getting too cold. On normal setting it gets to -15 degrees. Ordering thermistor.; ordrng 1 WPW10384183 (Thermistor)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Palmyra, New York 14522

Doug Balcom

Job Details: 09/30/2022

Customer states freezer is warm. Found drain clogged and ice built up on the bottom of coils. Cleared drain and defrosted unit.

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Victor, New York 14564

Josh Henchen

Job Details: 09/30/2022

"Customer stated they noticed hot water coming in machine even though it was off. Check and found no error codes, Ran diagnostic cycle, washer operates as expected with no leaks/couldnt mimic problem. Washer checks good. Customer will monitor, If problem occurs again order Water inlet Valve W11210463."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS03

Near Rochester, New York 14617

James

Job Details: 09/30/2022

Compressor buzzing and not cooling. Need compressor. Sealed system repair. R134a. ; ordrng 1 W11336578 (Suction) and 1 W11592010 (Compressor) and 1 W11109499 (Drier) and 1 WP978025 (Access) and 2 W11506619 (8mm)s and 2 W11504415 (8.5/8)s and 2 W11504420 (8/6)s and 2 W11504445 (5/4)s and 2 W11504431 (7/5)s and 1 Xxxx (Oil free gauges)

We serviced a

WHIRLPOOL DRYER

Model WED5620HW1

Near Webster, New York 14580

Andres V

Job Details: 09/30/2022

"Customer stated unit was making a noise. I diagnosed unit found lint to be built up around blower. I cleaned out blower wheel and ordering new lint screen to help prevent the lint built up. Customer also said that unit shuts off when in a sensor cycle. I checked resistance of the sensors which tested good. ; ordrng 1 WPW10516085 (Lint screen), dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Pittsford, New York 14534

Josh Henchen

Job Details: 09/30/2022

"Replaced heating element and thermal fuse due to broken element and blown fuse. Dryer failed to heat, used a thermal cut-off kit and tested dryer. Dryer is functioning as expected. Dryer checks good.; dspstn on spec-tagged invntry: 1 279838 ELEMENT and 1 WP3392519 FUSE-THERMAL , used 1 279816 (CUTOFF-THERMAL) from stock"

We serviced a

WHIRLPOOL OVEN

Model WFE540H0ES0

Near Webster, New York 14580

Andres V

Job Details: 09/30/2022

Customer stated oven was not getting up to temp. I diagnosed unit found bake element to be cracked and no longer heating. Ordering bake element.; ordrng 1 W10779716 (Bake element)

We serviced a

WHIRLPOOL FREEZER

Model WRF736SDAM14

Near Victor, New York 14564

Jeremy

Job Details: 09/30/2022

Customer stated unit is not cooling properly and frost build in freezer. Found unit is not defrosting and Bi-metal tests open. Defrosted unit with steamer. Ordering evaporator harness.; ordrng 1 W11224591 (Harness) and 1 Sh15 (Shipping)

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HZ

Near Brockport, New York 14420

Dave L

Job Details: 09/30/2022

Replaced magnetron due to no heat. Heated water bottle to verify repair. Tested ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Farmington, New York 14425

Jeremy

Job Details: 09/30/2022

"Customer stated unit is not cleaning dishes. Found low voltage to motor causing motor failure. Ordering motor and control.; rqstng P&A on 1 W11025157 (Motor and Sump), ordrng 1 W10906426 (Control)"

We serviced a

MAYTAG WASHER

Model MVW6230RHW1

Near Rochester, New York 14624

Dave L

Job Details: 09/30/2022

Cam stuck in spin position. Filed down side of Gearcase shaft and lubricated to prevent the cam from getting stuck half way. Replaced camAssembly. Tested ok. .;fffdd; used 1 W10721967 (CAM) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS04

Near Pittsford, New York 14534

Ray Benedetto

Job Details: 09/30/2022

"Customer had video of loud buzzing sound. Sound is intermittent. Consulted Techline SR7734707866, recommended switching start relay. Ordering part to repair.; ordrng 1 WPW10197428 (Start Relay)"

We serviced a

WHIRLPOOL WASHER

Model WTW7500GC

Near Rochester, New York 14609

James

Job Details: 09/30/2022

Customer has extended warranty from RAC. Model tag is faded. Hose leaking. Tightened hose. Customer contacting rac for proof of purchase. ; dspstn on spec-tagged invntry: 1 W11165546 VALVE

We serviced a

WHIRLPOOL RANGE

Model WFG524SLAB0

Near Rochester, New York 14609

James

Job Details: 09/30/2022

Cb from glass replacement. Glass is loose. Tightened screws and inspected. Rf knob broken. Customer wants to purchase part. ; ordrng 1 WPW10339442 (Knob)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Ontario, New York 14519

Andres V

Job Details: 09/30/2022

"Replaced ice maker and led light. I put unit into a diagnostic mode and used test 45 to fill it. Ice maker filled, informed customer that ice can take up to 24hrs to produce.; dspstn on spec-tagged invntry: 1 W11462342 MODULE-LED and 1 W11579560 ICEMAKER , states that autho needed"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Rochester, New York 14609

James

Job Details: 09/30/2022

"Replaced harness, control, valve, and heater. Tested unit. ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Victor, New York 14564

Jeremy

Job Details: 09/30/2022

Replaced control for no ice production. Unit tested good.

We serviced a

WHIRLPOOL DRYER

Model MED7230HW

Near Fairport, New York 14450

Jeremy

Job Details: 09/30/2022

Replaced blower wheel for excessive noise. Unit tested good.; dspstn on spec-tagged invntry: 1 WP697772 BLOWER

We serviced a

WHIRLPOOL DRYER

Model WGD4850BW1

Near Rochester, New York 14610

James

Job Details: 09/30/2022

"Unit squeaking during cycle. Rollers sticking. Replaced dryer repair kit and tested. Unit functions properly. ; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT , used 1 Sh15 from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8500DR2

Near Rochester, New York 14606

Dave L

Job Details: 09/30/2022

Replaced broken lid latch; used 1 W10810403 from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Williamson, New York 14589

Andres V

Job Details: 09/30/2022

"Replaced pump and sump, seal. I tested unit with clear door and checked for leaks. Did not see any leaks unit is working properly.; dspstn on spec-tagged invntry: 1 W11087376 PUMP&MOTOR and 1 W11177741 GASKET , states that autho needed"

We serviced a

AMANA REFRIGERATOR

Model AFD2535DEW4

Near Fairport, New York 14450

Ray Benedetto

Job Details: 09/30/2022

SR7734670579; ordrng 1 WP67006531 (Water Valve)

We serviced a

WHIRLPOOL WASHER

Model GHW9100LW2

Near Pittsford, New York 14534

Jeremy

Job Details: 09/30/2022

Unit is not draining. Checked and found impeller has come loose from motor shaft. Ordering drain pump.; ordrng 1 280187 (Drain Pump) and 1 Sh15 (Shipping)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04:.FE AS

Near Rochester, New York 14626

Dave L

Job Details: 09/30/2022

Replaced seized auger motor. Unit tested ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Pittsford, New York 14534

Jeremy

Job Details: 09/30/2022

Customer stated dishes and silverware are wet at the end of any cycle. Customer is not using rinse aid. Advised that rinse aid needs to used in order for proper drying to occur. Left rinse aid sample with customer.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

MAYTAG WASHER

Model MVWB865GW

Near Rochester, New York 14608

Josh Henchen

Job Details: 09/30/2022

Put the two missing screws into lid and hinges. Washer lid checks good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Rochester, New York 14617

Andres V

Job Details: 09/30/2022

"Customer stated unit was not cooling. when I arrived to home I noticed that the UI was not on and working. I took UI off and looked at connections I found one connection was not connected to anything. I checked the bottom of the door to see if everything was connected, they were not door must of been taken off at some point. Techline told me that the extra connection at UI was for a factory test.Sr7734713297"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Macedon, New York 14502

Ray Benedetto

Job Details: 09/30/2022

"Moisture build up on cabinet divider and customer concerned with dispenser leaking. Found deformed gasket on upper left of door, could not adjust properly. Ordering freezer door with gasket for repair.; ordrng 1 LW10913113 (Freezer Door (Stainless))"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT780SAEM2

Near Fairport, New York 14450

Ray Benedetto

Job Details: 09/30/2022

"Not cleanly dishes correctly. Cleaned out broken glass from filter and cleared spray arms of debris. Ran unit in test cycles, only completed fully once. Clicking during distribution step and motor stopped running. Needs sump to repair. Customer not going forward with repair."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Fairport, New York 14450

James

Job Details: 09/30/2022

"F7e5 shifter fault. Unit draining non stop. Cleared codes and tested. Belt screeching. Replaced actuator, cam, and belt. Calibrated successfully. ; used 1 W10721967 (Cam), 1 Wpw10006384 (Belt), and 1 Wpw10006355 (Actuator) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFE535S0LZ0

Near West Henrietta, New York 14586

Ray Benedetto

Job Details: 09/30/2022

"Replaced control board and wire harness. Ensured full functionality of burners, bake and broil."

We serviced a

MAYTAG DRYER

Model MEDB855DC4

Near Rochester, New York 14619

Andres V

Job Details: 09/30/2022

"Replaced UI, rollers and pulley belt was different size then original one so I could not replace it. I put unit back together and tested it. Unit is responding to commands and no longer makes squeaking noise.; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT , states that autho needed"

We serviced a

WHIRLPOOL WASHER

Model KDFE104HPS1

Near Rochester, New York 14626

Dave L

Job Details: 09/30/2022

ReplacedValve. Water pressure is still very low through braided line. Recommending braided steel line be replaced before the unit is put into use; dspstn on spec-tagged invntry: 1 W11175771 VALVE- INLT

We serviced a

WHIRLPOOL DRYER

Model WED5000DW2

Near Rochester, New York 14611

Josh Henchen

Job Details: 09/30/2022

"Replaced Timer, Control, and push to start switch. Tested dryer with no change. Checked and found motor not operating. Unit needs a new Motor 279827.; rqstng P&A on 1 279827 (MOTOR)"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS08

Near Pittsford, New York 14534

Josh Henchen

Job Details: 09/30/2022

"Replaced front control with no change, light bulb would not shut off, ordering microcomputer W11552018 to resolve issue.; ordrng 1 W11552018 (Microcomputer)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Rochester, New York 14616

Dave L

Job Details: 09/30/2022

Replaced upper rack adjusters. Tested ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Fairport, New York 14450

James

Job Details: 09/30/2022

Inspected unit for frost build up. Unit functioning properly. Replaced rh ff gasket. Sizzling water sounds normal during defrost cycle.

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Rochester, New York 14612

Dave L

Job Details: 09/30/2022

Reed sensor on latch is not working consistently ordering latch. ; ordrng 1 W10810403 (Latch)

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Fairport, New York 14450

James

Job Details: 09/30/2022

"Felt coming off and motor making noise. Glued felt to drum and replaced dryer repair kit. Removed shoe lace from motor. Unit functions properly. Sc on washing machine. ; used 1 4392065 (Kit), and 1 Sh15 from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Stanley, New York 14561

Doug Balcom

Job Details: 09/29/2022

Customer states unit leaked in spin. Found unit leaking between tub cover and tub. Ordering tub cover. ; ordrng 1 W11094304 (Tub cover)

We serviced a

WHIRLPOOL DRYER

Model WED5100HW2

Near Geneva, New York 14456

Doug Balcom

Job Details: 09/29/2022

Customer states frt legs a stripped and the cabinet is bent. Whirlpool issued SR#7734514785 for this repair. Ordering cabinet and leveling legs. ; ordrng 1 W11417441 (Cabinet) and 4 W11444912 (Leveling leg)s

We serviced a

KITCHENAID RANGE

Model KSEG700EBSS0

Near Phelps, New York 14532

Doug Balcom

Job Details: 09/29/2022

Customer states fan in oven is noisey. Found convection fan bad. Ordering fan assembly and baffle.; ordrng 1 W11414552 (Convection fan assembly) and 1 W10346153 (Convection baffle)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Palmyra, New York 14522

Doug Balcom

Job Details: 09/29/2022

Customer states unit will not spin. Ran diagnostic test got F7E1 error code. Customer declined repair and will buy a new unit.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Newark, New York 14513

Doug Balcom

Job Details: 09/29/2022

Customer states washer will not work. Ran diagnostic test found F7E1 error code. Tried a new actuator unit still gives same code. As soon as a cycle is started it goes into spin and will not stop. Customer states this happened after a power outage. Ordering a control.; ordrng 1 W11513246 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near West Henrietta, New York 14586

Ray Benedetto

Job Details: 09/29/2022

Replaced ice maker/wire harness assembly. Auger motor seized. Needs auger motor and cover. Ordering.; ordrng 1 WPW10309868 (Auger Motor) and 1 WPW10309869 (Cover)

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269FRZ00

Near Avon, New York 14414

Josh Henchen

Job Details: 09/29/2022

"Replaced faulty ice maker, tested unit. Refrigerator checks good."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ07

Near Henrietta, New York 14467

Ray Benedetto

Job Details: 09/29/2022

"Vent fan not running. Correct ohm readings at component. Control board supplying ~120 VAC across pin 6 (2+3). No voltage reading at vent fan. Consulted Techline SR7734700547, ordering wire harness and vent fan to repair.; ordrng 1 W11441128 (Vent Fan) and 1 W11469479 (Wire Harness)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2KHAXVQ01

Near Rochester, New York 14623

Ray Benedetto

Job Details: 09/29/2022

"Replaced shaft, sleeve and seal. Applied grease. Components working properly. Customer will monitor for watery ice."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Fairport, New York 14450

Ray Benedetto

Job Details: 09/29/2022

"Dishwasher leaked from brass bushings on heating element. Replaced heater element per Service Pointer W11540964, S17304. Reinstalled dishwasher, tested in auto-diagnostic, no leakage, operations normal. Left part with customer. ; used 1 W11537778 (Heating Element) from stock"

We serviced a

ROPER WASHER

Model RTW4640YQ1

Near Fairport, New York 14450

Ray Benedetto

Job Details: 09/29/2022

"Unit is leaking. Found crack in the water valve. Replaced water valve from garage stock, no leaks.; ordrng 1 WPW10683603 (Water Valve)"

We serviced a

MAYTAG WASHER

Model MHW5630HW2

Near Pittsford, New York 14534

Ray Benedetto

Job Details: 09/29/2022

"Customer concerned about unit not spinning out water completely on Towels and Heavy Duty cycles. All other cycles functioning properly. No error codes and self-diagnostic revealed no abnormalities. No mechanical with any components. Consulted with Techline, who advised to replace any parts SR7734705721."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Rochester, New York 14618

Andres V

Job Details: 09/29/2022

"I replaced freezer light, all lights came on and are working properly. Their was some confusion to who was covering repair customer belived whirlpool would be covering this but since the S code was already used previously they would not. I informed customer and collected payment. I let her know that she needs to contact whirlpool and explain to them that she thought they would cover this. If she can get an authorization number for parts and labor we will refund her money back immediately."

We serviced a

MAYTAG WASHER

Model MVW6230RHW0

Near Fairport, New York 14450

Andres V

Job Details: 09/29/2022

"Customer stated unit was making squeaking noise. I diagnosed unit but could not duplicate noise. I ran a diagnostic cycle and also started a normal cycle a couple times. I did not hear anything, I suggested customer keeps using washer like normal and if noise does come back and continues to get worse give us a call."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near Walworth, New York 14568

Andres V

Job Details: 09/29/2022

This customer has requested for a different tech. I've been out there a few times and at this point I'm not exactly sure of what could be going on. I would like a second opinion from someone else.; O-emld tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Williamson, New York 14589

Andres V

Job Details: 09/29/2022

Customer states that ice maker still not producing ice. I diagnosed unit by putting it into a diagnostic mode and running some test. I tested ice maker thermistor which checked good also box fan and ice maker fill/cycle. Tested optics too. I called whirlpool to get this recorded and get an idea of what's going on. They suggested I replace the UI. Sr 7734702207 315-725-6194; ordrng 1 W11579559 (UI)

We serviced a

WHIRLPOOL DRYER

Model MEDZ400TQ1

Near Sodus, New York 14551

Andres V

Job Details: 09/29/2022

"Customer stated unit would turn on but cycle wouldn't start. I diagnosed unit checked fuses, found error code F01 for a primary control fault. Relay is not opening and sending power to motor. I gave customer a quote for repair but she needs to do some research and see if it's worth it. If customer calls back and wants repair order WPW10132445."

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Williamson, New York 14589

Andres V

Job Details: 09/29/2022

Customer stated lid is coming apart. I diagnosed unit and did notice that the top glass is coming off lid. Adhesive is no longer sticking and keep glass in contact.; ordrng 1 W11470212 (Lid)