We serviced a
KITCHENAID RANGE
Model KGCT305BWH4
Near Rochester, NY 14625
Evan
Job Details: 11/10/2021
Replacing spark module and switches due to unit failing to spark correctly at burners. Replaced all parts listed. Tested unit. Unit tested good
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Penfield, NY 14526
Evan
Job Details: 11/10/2021
Customer stating that inner rack mounts are missing and and inner racks keep falling. Discovered unit is missing pivot clips which hold rack in place. Ordering clips ; ordrng 2 WP8539102 (Rack adjuster)s and 4 WPW10082853 (Pivot clip)s
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near Penfield, NY 14526
Evan
Job Details: 11/10/2021
Customer stated that unit was squealing once heating up while running. Found that roller is seized on left side. Replaced rollers and belt and pulley using dryer repair kit. Tested unit. Unit tested good ; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT
We serviced a
MAYTAG WASHER
Model MHW5500FW0
Near Irondequoit, NY 14609
Evan
Job Details: 11/10/2021
"Attempted to replace control door latch and UI. Did not have intended part to replace UI. Installed door latch and Control unit would not respond to commands. UI is needed also. Confirmed with Customer they want to proceed with repair. Ordering UI ; ordrng 1 W10911042 (UI), dspstn on spec-tagged invntry: 1 WPW10443885 LATCH and 1 WPW10605427 PUMP"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX2FHDXVQ07
Near Clifton Springs, NY 14432
Dave F
Job Details: 11/10/2021
Ice maker is leaking from the mold . Replaced the ice maker and cycled unit tested good . ; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER
We serviced a
MAYTAG WASHER
Model MHW8630HC3
Near Sodus Point, NY 14555
James
Job Details: 11/10/2021
Unit dumps water into detergent dispenser and dilutes all of it. Need updated dispenser assembly; ordrng 1 W11524106 (Dispenser)
We serviced a
WHIRLPOOL WASHER
Model MVW7232HC0
Near Canandaigua, NY 14424
Dave F
Job Details: 11/10/2021
Unit panel and console damaged when delivered on 10/28/2021 . The panel in the rear was so damaged that you could not put the water hoses on . Console not holding UI to it due to also being damaged. Replaced console and rear panel on console . Hooked hoses up and tested unit in auto diagnostics and calibrated unit tested good
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW0
Near Rochester, NY 14607
Evan
Job Details: 11/10/2021
"Customer stated that they were able to run 3 loads after last visit then unit began to show error message on display. Code displayed was f7e1 error relating to tachometer missing or not functioning. Replaced tachometer and tested unit. Unit is extremely loud while in spin. Gear case bearing has failed causing issue. Ordering gear case ; ordrng 1 W11423758 (Gear case), used 1 Wpw10006355 (Actuator) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Sodus, NY 14551
James
Job Details: 11/10/2021
"F2E1. F7e1. Ui stuck key. Tachometer missing signal. Motor just hums when spin is engaged. Replaced actuator and tested. Motor will spin but is rusting. Need motor; ordrng 1 W11026785 (! motor), used 1 Wpw10006355 (Actuator) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HBL0
Near Marion, NY 14505
James
Job Details: 11/10/2021
Customer cancelled said they bought a new dishwasher. If they want to repair order pump W11085683
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Marion, NY 14505
James
Job Details: 11/10/2021
"Unit leaking and loud in spin. Gearcase seal leaking and gearcase bearings worn. Need gearcase and wash plate; ordrng 1 W10902814 (Wash plate) and 1 W11455453 (Gearcase) and 1 Sh,15"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHB00
Near Walworth, NY 14568
James
Job Details: 11/10/2021
Replaced door and inspected. Cycled icemaker and dispenser in diagnostics. Unit functions properly.
We serviced a
WHIRLPOOL DRYER
Model WED9600TW0
Near Pittsford, NY 14534
Steve
Job Details: 11/10/2021
"Ordering motor and blower for not spinning. Ordering belt, rollers and idler for worn belt, rollers and idler. ; ordrng 1 Wp697772 (Blower) and 1 279787 (Motor) and 1 4392067 (48) and 1 Sh15 (Shipping), dspstn on spec-tagged invntry: 1 WP3392519 FUSE-THERMAL"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ3
Near Victor, NY 14564
Steve
Job Details: 11/10/2021
Replaced magnetron and capacitor for no heat. The microwave tests good. ; dspstn on spec-tagged invntry: 1 WPW10693025 MAGNETRON
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHB0
Near Canandaigua, NY 14424
Dave F
Job Details: 11/10/2021
Replaced spray arm and gave tips on best wash cycles and showed customer where the filter is .
We serviced a
MAYTAG WASHER
Model MHW5630HC
Near Hilton, NY 14468
Dave L
Job Details: 11/10/2021
Replaced ACU and verified 115 vac to heater in diagnostics. Customer to monitor. ; dspstn on spec-tagged invntry: 1 W11322901 CONTROL
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ1
Near Rochester, NY 14612
Dave L
Job Details: 11/10/2021
Unit will not light the oven due to spark module shorting during bake. Replaced spark module .Unit tested ok P&L auth in entitlement
We serviced a
MAYTAG DRYER
Model MGDB400VQ0
Near Rochester, NY 14616
Dave L
Job Details: 11/10/2021
Burner lights but rolls out over the thermostat and shuts off prematurely. Ordering funnel and scoop. ; ordrng 1 WP8573824 (Funnel) and 1 WPW10536683 (Scoop)
We serviced a
MAYTAG MICROWAVE
Model MMV6190FZ1
Near Rochester, NY 14612
Dave L
Job Details: 11/10/2021
Replaced interlocks due to door error. Unit tested ok. ; used 1 W11244494 (INTERLOCK) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF302ESS01
Near Williamson, NY 14589
James
Job Details: 11/10/2021
Replaced valve and icemaker cycled and filled properly. One year warranty on repair
We serviced a
JENN AIR RANGE
Model JGS9900CDB00
Near Williamson, NY 14589
James
Job Details: 11/10/2021
Unit not baking. Replaced igniter and tested twice. Unit functions properly. ; dspstn on spec-tagged invntry: 1 12400035 IGNITOR
We serviced a
AMANA REFRIGERATOR
Model SX22SL
Near Williamson, NY 14589
James
Job Details: 11/10/2021
Unit intermittent to defrost completely and cool again. Nfan not running 120 to fan. Need fan motor. Suspect possible thermostat issue as well quoted fan and bring thermostat JIC ; ordrng 1 WP10513803 (Fan) and 1 Sh15 and 1 R0161092 (Thermostat)
We serviced a
MAYTAG DRYER
Model MGD7230HW0
Near Scottsville, NY 14546
Steve
Job Details: 11/10/2021
Ordering main control for very long dry times.; ordrng 1 W11526014 (Control)
We serviced a
MAYTAG DISHWASHER
Model MDB6701AWW1
Near Farmington, NY 14425
Dave F
Job Details: 11/10/2021
Door handle is broken . Removed handle customer will use as is .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Rochester, NY 14624
Steve
Job Details: 11/10/2021
Replaced door for warped door. The customer stated the ice maker is no longer working. Found the fill tube heater is not getting warm. The ice maker and water valve are working. Ordering heater ; rqstng P&A on 1 W11087201 (Fill tube heater)
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Rochester, NY 14616
Dave L
Job Details: 11/10/2021
Control is not sending voltage to bake element. Ordering control. ; ordrng 1 W11528249 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Rochester, NY 14615
Dave L
Job Details: 11/10/2021
Fresh food evaporator was frosted over due to aStuck fan motor. Removed frost and replaced fan. ; used 1 W11033168 (Fan) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW2
Near Rochester, NY 14612
Dave L
Job Details: 11/10/2021
Customer concerned with wash performance. Verified proper operation. No errors in diagnostics. I&I. ; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ
Near Irondequoit, NY 14617
Dave L
Job Details: 11/10/2021
Door is not opening properly because both frictions sleeves have broken off ordering sleeves ; ordrng 2 WP8268961 (Friction sleeve)s
We serviced a
KENMORE DRYER
Model 110.78092701
Near Rochester, NY 14622
Dave L
Job Details: 11/10/2021
Found unit not heating. Exposed cabinet to check fuses. Fuses and thermal cut offs ok. Ignitor testing ok. Lint build up in cabinet has evidence of thermal event. Unit displaying blower motor error. Found heat relay was not closing causing no heat. Centrifugal switch also did not test ok. Ordering control blower motor and motor ; rqstng P&A on 1 WPW10111616 (Control) and 1 WPW10448896 (Motor) and 1 WP8544775 (Blower motor)
We serviced a
KITCHENAID COOKTOP
Model KGRS505XSS05
Near Rochester, NY 14618
Evan
Job Details: 11/08/2021
Replacing valve for left rear burner on stove due valve seizing and being stuck open. Replaced valve. Tested unit. Unit tested good
We serviced a
MAYTAG WASHER
Model MHW6630HC2
Near Pittsford, NY 14534
Steve
Job Details: 11/08/2021
Replaced heater for heater error code
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV
Near Rochester, NY 14612
Dave L
Job Details: 11/08/2021
Replaced right side fresh food gasket that was torn. ; used 1 Sh (Sh) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Rochester, NY 14612
Dave L
Job Details: 11/08/2021
Contacted customer to get model and serial number for pre order. Pre ordering front panelBased on customer photos. ; ordrng 1 W11462454 (Door panel)
We serviced a
WHIRLPOOL WASHER
Model MVWB835DC3
Near Rochester, NY 14621
James
Job Details: 11/08/2021
Rac warranty until 11\19\21 Unit making noise and stopping. F5E3 lid unlock error. Replaced lid lock and leveled feet. Calibrated successfully; used 1 W10810403 (Latch) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB543CMJZ00
Near Irondequoit, NY 14617
James
Job Details: 11/08/2021
Unit not defrosting in freezer. Ff section warm. Tested heater in Defrosted evaporator. Damper not opening right away. Need control for failed defrost. Customer is to monitor ff section. If unit doesn't cool in 24 hours then damper will need to be pryed open; ordrng 1 W11487480 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Rochester, NY 14616
James
Job Details: 11/08/2021
Replaced led and it turned on properly
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS2
Near Brighton, NY 14610
Steve
Job Details: 11/08/2021
Tested dishwasher and found heater circuit error code. Ran diagnostics and the heater is working. Possible motor stall. Cleared errors and customer is going to monitor
We serviced a
MAYTAG DRYER
Model MGDC400VW0
Near Rochester, NY 14610
Steve
Job Details: 11/08/2021
"Replaced coils for no heat. Replaced belt, rollers and idler pulley with kit for belt worn and rollers not spinning well. The dryer tests good. ; used 1 279834 (Coils), 1 Sh15 (Shipping), and 1 4392065 (Dryer repair kit) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW3
Near Rochester, NY 14626
James
Job Details: 11/08/2021
Replaced harness and tested. Unit functions properly.
We serviced a
WHIRLPOOL OVEN
Model GGG388LXS03
Near Rochester, NY 14607
Steve
Job Details: 11/08/2021
"Ordering left front gas valve for seized valve. Ordering bake and broil ignitor for upper oven. ; ordrng 1 WPW10206288 (Left front valve) and 2 12400035 (Ignitor)s and 1 Sh15 (Shipping), dspstn on spec-tagged invntry: 2 12400035 IGNITOR"
We serviced a
KITCHENAID COOKTOP
Model KCGS550ESS01
Near Rochester, NY 14618
Steve
Job Details: 11/08/2021
Ordering right front sparker for cracked sparker. ; ordrng 1 W10657994 (Sparker)
We serviced a
WHIRLPOOL RANGE
Model MER8800FZ2
Near Irondequoit, NY 14617
James
Job Details: 11/08/2021
"Complaint of temp under by 50 degrees. Calibrated oven up 30 and preheated to 350. Oven cycled 422. Lowered calibration to 15 and retested. Temp was 390, then kept heating. Need control. Replace sensor at same time; ordrng 1 WPW10340323 (Control) and 1 W10833885 (Sensor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSC25C5EYY00
Near Webster, NY 14580
James
Job Details: 11/08/2021
Unit not making ice and making chirping sound. 14v to icemaker. Disconnected door harness and tested. 117v to icemaker. Motor not rotating with jumper wire. Need IcemakerChirping is failing ff damper. Need damper; ordrng 1 WPW10251076 (Im) and 1 Sh15 and 1 W10572852 (Diffuser)
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS
Near Rochester, NY 14626
Dave L
Job Details: 11/08/2021
Control fuse has opened. Latch will not operate.ordering latch fuse and lightbulbs that are not operating. ; rqstng P&A on 1 WPW10545255 (Fuse) and 1 W10883049 (Latch) and 2 WPW10412711 (Bulb)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF550CDHZ00
Near Pittsford, NY 14534
Steve
Job Details: 11/08/2021
Replaced right fresh food section door gasket for torn gasket and magnet falling out.
We serviced a
KITCHENAID RANGE
Model KSGG700ESS1
Near Webster, NY 14580
James
Job Details: 11/08/2021
F2e1 and f2e2 error. Replaced control panel and tested. Unit functions properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHW00
Near Spencerport, NY 14559
Dave L
Job Details: 11/08/2021
Fresh food door hinge pin broke off of hinge. This caused door to fall off when the customer opened it. Door is now dented. Freezer door also has cosmetic damage. Ordering both doors and hinge. Pictures attached. ; ordrng 1 LW11038913 (Door) and 1 W11223753 (Badge) and 1 W10901046 (Hinge) and 1 LW11038922 (Freezer door)
We serviced a
WHIRLPOOL DRYER
Model WGD4950HW1
Near Rochester, NY 14606
Dave L
Job Details: 11/08/2021
Customer was unable to get unit to heat when the gas was first hooked up. Has been working okay for the past few days. Suspecting that the gas line was not properly purged when installed preventing the burner from igniting. Unit testing ok
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Rochester, NY 14620
Dave L
Job Details: 11/08/2021
Found unit unresponsive. 120vac to control. Led indicator lit on UI. Found loose ribbon cableOn UI. Unit testing ok after connection was established. ; dspstn on spec-tagged invntry: 1 W11419171 CONTROL
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Rochester, NY 14619
Dave L
Job Details: 11/08/2021
"Unit will not complete cycles due to intermittent operation of the latch. Ordering latch and controlo; rqstng P&A on 1 W11307244 (Latch) and 1 W11170317 (Control), dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Spencerport, NY 14559
Dave L
Job Details: 11/08/2021
Installed sump. No change to operation. Unit is getting consistent 124vac to control but voltage drop to wash motor at 102 vac momentarily. Removed other loads in attempt to get motor to function. No change. Ordering control ; ordrng 1 W11305308 (Control)
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW02
Near Webster, NY 14580
James
Job Details: 11/08/2021
Frost forming on top of freezer due to door being bowed and not contacting cabinet. Need door with nameplate. Left gasket. ; ordrng 1 W11178521 (Nameplate) and 1 W10746789 (Door)
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS27CXMS5
Near Webster, NY 14580
James
Job Details: 11/08/2021
Dispenser functions since last visit. Icemaker overflowing. Need Icemaker. Icemaker ordered was incorrect part. ; ordrng 1 W10884850 (Icemaker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Rochester, NY 14623
Steve
Job Details: 11/08/2021
Found the freezer door was hitting the liner when closing. Removed door and adjusted door to close properly.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Henrietta, NY 14467
Steve
Job Details: 11/08/2021
Replaced shifter for not agitating and the washer tested good. ; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near West Henrietta, NY 14586
Steve
Job Details: 11/08/2021
Found the left side of freezer door open and was stuck open. Disassembled the door and the drawers and reinstalled. The door is now closing properly. Added grease to rails.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Brockport, NY 14420
Dave L
Job Details: 11/08/2021
Found icemaker bin switch disconnected preventing ice production. Reconnected switch and tested in diagnostics. Unit tested ok. ; dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY
We serviced a
MAYTAG DRYER
Model MGD6630HW
Near Spencerport, NY 14559
Dave L
Job Details: 11/08/2021
"Found burner assembly vibrating on burner housing. Removed front panel, drum, and front bulkhead to expose cabinet Adjusted burner. Fastened blower housing to cabinet and adjusted water valve to reduce vibration. Unit tested good after adjustments"
We serviced a
MAYTAG DRYER
Model MED7230HW0
Near Rochester, NY 14611
Evan
Job Details: 11/08/2021
Replacing control due to control failing to send voltage to motor. Replaced control. Tested unit. Unit tested good
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Avon, NY 14414
Steve
Job Details: 11/08/2021
Tested washer and it had no error codes. Showed customer some wash Cuylers to use for more water in cycle. The washer tests good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHV02
Near Webster, NY 14580
Dave F
Job Details: 11/08/2021
Replaced both freshfood door gaskets . Doors are now sealing as expected.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Webster, NY 14580
Dave F
Job Details: 11/08/2021
Freezer door gasket will not seat between the door liner and keeps falling out . Called trade line . Trade line said that the interior liner warranty does not cover the door liner . Called techline SR 7732189195 . Techline said you would have to replaced the door to fix it correctly W10815700 . Gorilla glued the liner and gasket in customer will monitor told customer can not warranty the job will need to door . Part number above .
We serviced a
KENMORE REFRIGERATOR
Model 106.56703500
Near Penfield, NY 14526
Dave F
Job Details: 11/08/2021
"Ice maker not making ice . Ice maker did cycle but did not call for water no valve noise . Thinking it is the ice maker but when I tried to jump the water valve there was powering going to the ice maker at that moment . Ordering water valve , ice maker and optic . Change ice maker first . Charge for parts that are needed . ; ordrng 1 WPW10159839 (valve-inlt) and 1 2198597 (icemaker assy) and 1 W10757851 (optic bd set ref)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS4
Near East Rochester, NY 14445
Dave F
Job Details: 11/08/2021
Heater not turning on . Cleared error codes from last visit .heater is now working as expected.
We serviced a
MAYTAG DISHWASHER
Model MDB7609AWS2
Near Penfield, NY 14526
Dave F
Job Details: 11/08/2021
Control panel will not let you select the cycles . Looked for silver migration did not see any.doesnt mean it isnt under the ribbon further . Unit needs control panel . Ordering panel W10811155; ordrng 1 W10811155 (panel-cntl)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV01
Near Fairport, NY 14450
Dave F
Job Details: 11/08/2021
"Freezer light switch is sticking . Not turning on the light and or cycling ice maker . Cleaned off the light switch and put food grade grease on it . Cleaned the freezer door rails for help with the sliding . Put Vaseline on the rails , unit testsed good .; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Pittsford, NY 14534
Dave F
Job Details: 11/08/2021
Found condenser coil vibrating on bottom frame and the discharge line was touching another one also vibrating. Moved discharge lines and put foam between the condenser coil and frame to stop vibrating. Adjusted the rollers and right hand door to be level . Unit tested good .
We serviced a
WHIRLPOOL WASHER
Model MVWB865GC0
Near Honeoye Falls, NY 14472
Dave F
Job Details: 11/08/2021
Checked for error codes found F9E1 long drain error and F9E2 water ring detected . These error codes were not here previously replaced drain pump . Calibrated unit and ran auto diagnostics unit tested good
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Rochester, NY 14605
Evan
Job Details: 11/08/2021
Customer stating that unit is not filling as it should and wont run through cycle. Found f8e1 code for Long fill. Found that unit is failing to actuate cold water valve. Replaced water valve and tested unit. Unit tested good
We serviced a
MAYTAG DRYER
Model MEDZ600TW2
Near Rochester, NY 14621
Evan
Job Details: 11/08/2021
Customer stated that unit is flashing f01 code when attempting to run cycle. Found that code relates to primary control failure. Quoted customer to replace control. Customer does not want to proceed due to cost of part. Collected service call fee
We serviced a
WHIRLPOOL WASHER
Model WTW8500DW0
Near Webster, NY 14580
Evan
Job Details: 11/08/2021
Replacing lid due to lid that has cracked being replaced within a year of ATEC warranty. Replaced lid. Tested unit. Unit tested good
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Webster, NY 14580
Evan
Job Details: 11/08/2021
Replacing tub and door panel due to unit beginning to rust inside tub and inner door panel. Replaced both parts and exchanged over all parts to new tub. Also replaced heating element. Ran diagnostic cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SDZ0
Near Irondequoit, NY 14617
Evan
Job Details: 11/08/2021
Replacing rollers on both upper and lower racks due to wheels falling off assemblys causing Racks to fall. Also replaced upper spray arm manifold due to manifold seal coming detached from rear of manifold. Replaced all parts. Unit tested good
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near Pittsford, NY 14534
Evan
Job Details: 11/03/2021
Customer stated that freezer handle has fallen off and shelfs inside freezer are not correct. Found that front handle was broken and glide for drawer has snapped causing drawer to fall. Ordering handle and drawer ; ordrng 1 W11104681 (Handle) and 1 WPW10170836 (Glide) and 1 W10163087 (Drawer mount)
We serviced a
WHIRLPOOL OVEN
Model KSEG950ESS0
Near Pittsford, NY 14534
Evan
Job Details: 11/03/2021
Customer is stating unit is flashing F6 E1 error message. Message is related to runaway temperature fault. Following the tech sheet Took resistance reading of temperature sensor. Sensor tested within range. Tech sheet calls for replacement of control if sensor tests good. Control is currently on backorder. Customer does not want to proceed at this time
We serviced a
WHIRLPOOL RANGE
Model WFE770H0FZ1
Near Hilton, NY 14468
Dave L
Job Details: 11/03/2021
Replaced control and broil element. Unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Rochester, NY 14623
Evan
Job Details: 11/03/2021
Unit is flashing f6e1 code for UI not being able to communicate with ACU. Ordering ACU ; ordrng 1 W11462458 (Control)
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Clifton Springs, NY 14432
Steve
Job Details: 11/03/2021
Found the gearcase shaft is moving up and down causing excessive noise during wash. Ordering gearcase. \; rqstng P&A on 1 W11455453 (Gearcase)
We serviced a
WHIRLPOOL RANGE
Model MER7700LZ0
Near West Henrietta, NY 14586
Evan
Job Details: 11/03/2021
Customer stated that unit was not heating properly. Ran preheat flounder that unit was 75 degrees off from displayed temperature. Inspected control and found multiple loose connections at bake element connector and temp sensor connector. Secured connections and tested unit again. Ran preheat to 375 and confirmed temps with thermocouple. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model GZ25FSRXYY2
Near Phelps, NY 14532
Steve
Job Details: 11/03/2021
Replaced water valve for leaking. Replaced right fresh food section door switch for broken actuator. Replaced pantry door gasket for torn gasket. The refigerator tests good
We serviced a
KITCHENAID OVEN
Model KSGG700ESS2
Near Newark, NY 14513
Steve
Job Details: 11/03/2021
replaced igniter for sparking after lit and then shutting off. The range heated and worked as expected. ; dspstn on spec-tagged invntry: 1 WPW10324262 IGNITOR
We serviced a
KITCHENAID DISHWASHER
Model KDTE104DBL0
Near Scottsville, NY 14546
Evan
Job Details: 11/03/2021
Customer stated that unit was not washing. Found that wash motor would not run. Replaced wash motor. Cleared error codes. Ran diagnostic cycle Unit tested good ; dspstn on spec-tagged invntry: 1 WPW10605057 PUMP
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C3EXF01
Near Rochester, NY 14624
Evan
Job Details: 11/03/2021
Customer stated that auger motor would not run when actuating paddle. Checked voltage at motor while actuating paddle. Unit was receiving no voltage. Checked voltage at base of door found 120v at base. Check harness in door for continuity. Door harness does not have continuity. Door will need to be replaced. Customer does not want to proceed at this time. Collecting service call fee
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ00
Near Newark, NY 14513
Steve
Job Details: 11/03/2021
Customer states the refigerator is in warranty. Customer does not have receipt unit is a 2018 unit.
We serviced a
WHIRLPOOL VENTHOODS
Model KIRD861XSS1
Near Pittsford, NY 14534
Dave F
Job Details: 11/03/2021
Found the filter switch was bad not allowing unit to go up and down . Rewired switched from normally open to normally closed . Unit now works . Goes up and down and fan comes on . Unit tested good .
We serviced a
KITCHENAID REFRIGERATOR
Model KURR304EBS01
Near Rochester, NY 14612
Dave L
Job Details: 11/03/2021
Replaced fan and switch unit testing ok.
We serviced a
WHIRLPOOL WASHER
Model MVWX500XW0
Near Newark, NY 14513
Steve
Job Details: 11/03/2021
Found the control sending erratic power to washer and when it is not suppose to. Unplugged washer. Quoted for new control but cost of repair outweighs replacement washer.
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Rochester, NY 14624
Evan
Job Details: 11/03/2021
Customer stating unit is experiencing same issue as before. Found that slider has separated from housing causing issue. Replaced slider. Tested unit. Unit now engaging into spin ; dspstn on spec-tagged invntry: 1 W10734521 SLIDER
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Rochester, NY 14609
Dave L
Job Details: 11/03/2021
Control in unresponsive. DC indicator light is not lit. Power cycle produced no change. Quoted for control. The customer will reach back out if they want to proceede; rqstng P&A on 1 W11116590 (Control) and 1 Sh (Sh)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS00I
Near Webster, NY 14580
Dave L
Job Details: 11/03/2021
Found fresh food evaporator frosted due to the evaporator cover not sealing on the left hand side. Cover is damaged and will need to be replaced. Ordering cover and drain pan kit. ; ordrng 1 WPW10501260 (Evaporator cover) and 1 W11457241 (Drain pan)
We serviced a
MAYTAG REFRIGERATOR
Model MBF2258XEB1
Near Rochester, NY 14609
Dave L
Job Details: 11/03/2021
Replaced evaporator fan motor and removed ice ball from evaporator inlet. Unit testing ok.
We serviced a
JENN AIR REFRIGERATOR
Model JFC2089HTW
Near Pittsford, NY 14534
Dave F
Job Details: 11/03/2021
Unit making vibrating noise from the condenser and the drain pan area . Adjusted the unit height and put foam underneath the unit to stop it from making noise . Unit tested good .
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Walworth, NY 14568
Steve
Job Details: 11/03/2021
Found the shroud around belt and pulley had fallen off and belt came off. Replaced belt and fastened shroud. The washer tests good. ; used 1 W11239857 (Belt) from stock
We serviced a
KITCHENAID RANGE
Model KFGD500ESS04
Near Rochester, NY 14613
Dave L
Job Details: 11/03/2021
Took average temperature of both oven compartments. Lower averaged 352 on 350 and upper average 346 at 350. These temperatures are acceptable based on settings.
We serviced a
SAMSUNG REFRIGERATOR
Model RF217ABBP
Near Rochester, NY 14620
Dave F
Job Details: 11/03/2021
Found the duck bill on the drain was filled with rust and clogging it . Cleared drain and drain up by evaporator. Drain pan is rusting . Put foil tape over and around drain pan . Unit tested good .
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW
Near Rochester, NY 14626
Dave L
Job Details: 11/03/2021
Dryer will not program. Called techline to document issue. They want the ACU replaced. Ordering ACU; ordrng 1 W11531525 (ACU)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Manchester, NY 14504
Steve
Job Details: 11/03/2021
Customer stated the freezer had frost and ice on front mullion by the light switch and the food was covered in a layer of frost. All functions are working expected. The frost and ice was removed by customer and has not returned. Found the liner had some gaps in it between the freezer and fresh food section. Caulked the gaps and the customer is going to monitor.
We serviced a
JENN AIR REFRIGERATOR
Model JFI2089AEP
Near Rochester, NY 14618
James
Job Details: 11/03/2021
Complaint of unit leaking and it stopped once water was turned off. Inspected back of unit and found no leaks. Removed drain tube and cleaned it. Tightened water line connection. Customer is to monitor. 30 days warranty on sc.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Irondequoit, NY 14609
James
Job Details: 11/03/2021
Replaced control and tested. Several leds not functioning and screws stripped in panel. New panel comes with ui. ; ordrng 1 W11231156 (Panel)