We serviced a
MAYTAG RANGE
Model MER8700DS1
Near Honeoye, NY 14471
Steve
Job Details: 11/29/2021
Replaced left rear burner for open burner. The burner tests good.
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Scottsville, NY 14546
Steve
Job Details: 11/29/2021
Ordering basket for hole in basket. Returning with agitator also.; ordrng 1 W11178227 (Basket)
We serviced a
KITCHENAID OVEN
Model KOSC504ESS01
Near West Henrietta, NY 14586
Steve
Job Details: 11/29/2021
"Ordering control fuse for open fuse. ; ordrng 1 W11025102 (Fuse), dspstn on spec-tagged invntry: 1 W10803991 CNTRL- ELEC"
We serviced a
MAYTAG DRYER
Model MGD7230HW0
Near Scottsville, NY 14546
Steve
Job Details: 11/29/2021
Replaced main control for long dry times. The dryer tests good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HWH00
Near Rochester, NY 14624
Steve
Job Details: 11/29/2021
Found the compressor very not and not running. Put tester start device on compressor and it started. Customer is going to monitor over next day. If unit fails to cool it will need a compressor.
We serviced a
WHIRLPOOL OVEN
Model KODE500ESS05
Near Rochester, NY 14624
Steve
Job Details: 11/29/2021
Replaced control fuse and tod fuses on rear for no power to control and no heat to oven. The range tests good. No platform under oven. Recommended to not use self clean until a platform is installed.
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW2
Near Victor, NY 14564
Dave F
Job Details: 11/29/2021
Replaced lower harness and capacitor. Calibrated unit and ran auto diagnostics unit tested good.
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Rochester, NY 14624
Steve
Job Details: 11/29/2021
Replaced lid latch and bezel for broken latch that fell into washer. Replaced ui for start button no always responding to touch. The washer tests good.
We serviced a
MAYTAG REFRIGERATOR
Model MSC21C6MFZ00
Near Rochester, NY 14623
Steve
Job Details: 11/29/2021
"Repositioned the water dispenser grommet and cleaned mineral deposits for water spraying when dispenser is used. The water dispenser tested good,."
We serviced a
JENN AIR RANGE
Model JMW3430DP02
Near Webster, NY 14580
James
Job Details: 11/29/2021
Return with all parts ; schdld next appmnt for 12/6 MON !
We serviced a
GE WASHER
Model GNW128PSMWW
Near Rochester, NY 14620
Dave L
Job Details: 11/29/2021
Replaced drain pump. Filled and drained unit to verify repair. No leaks. Unit testing ok.
We serviced a
KENMORE DRYER
Model 110.73952102
Near Victor, NY 14564
Dave F
Job Details: 11/29/2021
Dryer does not stay running unless holding the start button . Timer is working . Start button tested good . Motor is working and the centrifugal switch on the motor is working . Door switch also tests good According to the diagram if those all check good replace control . Control is NLA customer will seek new unit .
We serviced a
MAYTAG REFRIGERATOR
Model MFC2062FEZ04
Near Pittsford, NY 14534
Steve
Job Details: 11/29/2021
Customer says there is water on floor in front center of refigerator every couple days. No ice in freezer on floor. Tested ice maker connections and water dispenser connections. Found no leak. Added water to defrost tray and waited. No leaks. The customer is going to monitor and take a picture if it happens again.
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HZ0
Near Webster, NY 14580
James
Job Details: 11/29/2021
Unit underbaking. Tested unit and it was getting to 330 at 350. Calibrated 10 degrees and now average is 355. Customer is to monitor if problem persists pre order igniter and W11161843; dspstn on spec-tagged invntry: 1 WPW10324262 IGNITOR
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Fairport, NY 14450
Dave F
Job Details: 11/29/2021
Freezer door is closing as expected customer was worried about the gasket between the door . Told customer that seam between the door and gasket is normal and is part of the door making process . Customer instruct.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Canandaigua, NY 14424
Dave F
Job Details: 11/29/2021
Replaced heating element. Tested unit . Tested good .; dspstn on spec-tagged invntry: 1 279838 ELEMENT
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Spencerport, NY 14559
Dave L
Job Details: 11/29/2021
Installed right hand fresh food door that was broken at the lower hinge. Freezer slides and broken at the self closures. Ordering slides. Customer paid in full. ; ordrng 1 WPW10397636 (Slide) and 1 WPW10397635 (Slide)
We serviced a
JENN AIR OVEN
Model JGRP536WP01
Near Livonia, NY 14487
Dave F
Job Details: 11/29/2021
Replaced pan on bottom for being warped and drawing spark away . Tested unit . Tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI7FVCXWY02
Near Rochester, NY 14626
James
Job Details: 11/29/2021
Unit not making ice. Rh door clicking and rh switch broken off inside liner. Tested icemaker and it will not function. It overflowed and froze ceiling. Tested switch and it stuck closed. Door cam worn on rh side. Customer opted not to repair sw and door. Customer supplied icemaker. Installed icemaker and it cycled after. no warranty on part or labor. If problem persists order WP12956105 and WPW10122559
We serviced a
WHIRLPOOL WASHER
Model MAH8700AWW
Near Penfield, NY 14526
Evan
Job Details: 11/29/2021
Customer stated that unit was failing to operate and would not run cycle. Unit was plugged into a GFI that was plugged into wall outlet. Found that GFI was faulty and has caused machine not to operate tested unit without GFI and unit was running through cycle as it should. Called safety team to document findings. Unit itself tested good
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Fairport, NY 14450
Evan
Job Details: 11/29/2021
Customer stated that unit is constantly coming out of balance and will have to restart cycle constantly. Checked for error codes. No codes present. Ran diagnostic cycle. Unit completed cycle as it should. Spoke with customer about proper loading and cycle selection. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Pittsford, NY 14534
Evan
Job Details: 11/29/2021
Customer stated that unit is not cooling in freezer section. Discovered that evaporator and condenser fan are not running and also compressor is not running. Confirmed incoming voltage. Confirmed power at control. Cycled power on unit. Unit still would not start compressor or fans. Adjusted temperature setting on control and compressor still wouldnt start. Ordering control; ordrng 1 W11387533 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSF705HPS00
Near East Rochester, NY 14445
Evan
Job Details: 11/29/2021
Tech opened door that was shipped to home. Door was not intended color. Reordering door ; ordrng 1 W11395866 (Door freezer)
We serviced a
WHIRLPOOL DRYER
Model CEM2940TQ1
Near Rochester, NY 14607
Evan
Job Details: 11/29/2021
Customer stated that unit would not run. Found that thermal fuse tested open causing issue. Replaced fuse. Tested unit. Unit tested good ; used 1 Wp3392519 (Fuse) from stock
We serviced a
WHIRLPOOL WASHER
Model LSQ9549PW1
Near Rochester, NY 14612
Dave L
Job Details: 11/26/2021
Replaced clutch due to poor spin. Replaced timer due to chattering. Unit tested good .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Rochester, NY 14612
James
Job Details: 11/26/2021
Mullion support on rh side cracked into interior liner. Attempted to install shelf. Called techline sr 7732337942 thay said unit non repairable.
We serviced a
KITCHENAID MICROWAVE
Model KMHS120KPS0
Near Mount Morris, NY 14510
Steve
Job Details: 11/26/2021
"Ordering control for light vent staying on all the time. ; ordrng 1 W11545876 (Control), dspstn on spec-tagged invntry: 1 8206232A BULB"
We serviced a
AMANA DRYER
Model NGD4655EW3
Near Scottsville, NY 14546
Steve
Job Details: 11/26/2021
Replaced motor for open start winding. The dryer tested good ; dspstn on spec-tagged invntry: 1 279827 MOTOR
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW
Near Rochester, NY 14623
Steve
Job Details: 11/26/2021
"Customer stated the washer had a scraping sound during a wash and then it went away. Tested washer and it agitated, spun and drained as expected. The washer tests good."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Pittsford, NY 14534
Steve
Job Details: 11/26/2021
Found a nail in the pump that was stopping the washer from draining. Removed nail and tested. The washer is working as expected
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near East Rochester, NY 14445
Steve
Job Details: 11/26/2021
Replaced main control and ui for freezing temps in fresh food section. Recommended customer lower the small shelf next to damper for better air circulation and stop freezing temps in fresh food section.
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Rochester, NY 14612
Dave L
Job Details: 11/26/2021
Replaced console. Unit testing good
We serviced a
AMANA REFRIGERATOR
Model ABB2222FEQ
Near Rochester, NY 14609
Dave L
Job Details: 11/26/2021
"Unit is running the compressor during off cycle and defrost causing a frosted evaporator. Replaced control and removed frost from evaporator. Programmed control. Unit testing ok; used 1 WPW10503278 (ADC - JAZZ), and 1 Sh (Sh) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Fairport, NY 14450
Steve
Job Details: 11/26/2021
"Found abrasion on bellow. Replaced bellow and ordering main control. Removed back panel and filled and drained for a leak. Found no leaks.; ordrng 1 W11322903 (Control), rqstng P&A on 1 W11322903 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM03
Near Pittsford, NY 14534
Steve
Job Details: 11/26/2021
47 in fresh food section 6 in freezer. Inspected the evaporator and it only frosted half way. The thermistors tested good. Ordering evaporator. ; ordrng 1 WP2188823 (Evaporator) and 2 W11506620 (Coupler)s and 1 W11506621 (Coupler) and 1 W11504433 (Coupler) and 1 W11504416 (Coupler) and 1 W10913906 (Coupler) and 1 WPW10143759 (Drier) and 1 W11504414 (Coupler)
We serviced a
WHIRLPOOL WASHER
Model NA123
Near Henrietta, NY 14467
Steve
Job Details: 11/26/2021
"Tightened the agitator bolt at customers request. Tested washer in fill, agitation, drain and spin. The washer is working as expected."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Lima, NY 14485
Steve
Job Details: 11/26/2021
Found a band of frost and ice In freezer on ceiling in the front by the door. Caulked the liner where cabinet meets the liner in freezer and fresh food section. Heated and reformed freezer door gasket on left side that was not sealing perfectly. Found a crack/ hole in liner by top shelf in fresh food section. The insulation is not damaged behind liner. Took picture for documentation.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDW00
Near Rochester, NY 14608
James
Job Details: 11/26/2021
Unit thawing and refreezing. Unit in Defrost upon arrival. Put unit into diagnostics and ran compressor for ten minutes and temp came down 15 degrees. Can't tell if there is a weak compressor or intermittent control issue. Return with control and install if needed after diagnosis; used 1 Sh15 from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Irondequoit, NY 14609
James
Job Details: 11/26/2021
Replaced icemaker and cycled manually. Icemaker functions properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2670XEM7
Near Spencerport, NY 14559
Dave L
Job Details: 11/26/2021
Replaced dual valve due to ice maker over filling. Tested water and ice maker fill. Unit tested ok.
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFW0
Near Rochester, NY 14608
Evan
Job Details: 11/26/2021
Customer stated that unit was flashing f0e1 code. Discovered that error relates to internal control failure . Replaced control. Ran test cycle. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Rochester, NY 14609
Evan
Job Details: 11/26/2021
Customer states that unit is not dispensing detergent or softener properly. Found that dispenser housing is causing issue housing and drawer are not aligning causing issue. Ordering dispenser housing. Unit is currently under RAC 1 year additional warranty. Called trade care team to confirm. Unit was not registered under correct phone number. Trade care team corrected and updated file SR:7732242877; ordrng 1 W11465532 (Dispenser)
We serviced a
MAYTAG DRYER
Model MVW6200KW2
Near Rochester, NY 14621
Evan
Job Details: 11/26/2021
Customer stating that unit would not heat. Ran test cycle. Unit would tumble but never initiate heater. Checked incoming voltage at terminal block. Unit is receiving proper voltage. Dissembled unit and inspected connections at heater. All fuses and element tested closed. Discovered that wire at motor connector had backed itself out of molex connection causing issue. Reseated wire and tested unit. Unit tested good
We serviced a
AMANA DRYER
Model NED4655EW1
Near Rochester, NY 14621
Evan
Job Details: 11/26/2021
Replacing switch due to tab that triggers switch breaking causing unit it to run. Replaced switch. Tested unit. Unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Irondequoit, NY 14617
Evan
Job Details: 11/26/2021
Replacing wiring harness due to wire breaking on harness at fill valve causing unit not to fill. Replaced harness. Tested unit. Unit tested good
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Rochester, NY 14616
Evan
Job Details: 11/26/2021
Customer stating that unit was leaking from right corner. Inspected below unit and could see dried water marks. Found that water was coming from edge of tub ring tub ring was not fully attached to tub and was making contact with mouth of water valve causing water to run along the edge of tub ring. After reinstalling correctly could not replicate leak. Unit tested good
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ09
Near Rochester, NY 14626
Evan
Job Details: 11/26/2021
Replacing glides for felt drawer due to glides producing noise while drawer is moving. Replaced glides. Tested drawer for customer. Unit tested good
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Rochester, NY 14613
Evan
Job Details: 11/26/2021
Replacing control due to original control failing to respond to commands. Replaced control. Ran diagnostic cycle. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Fairport, NY 14450
James
Job Details: 11/26/2021
Unit no longer leaking after last visit. Left part
We serviced a
JENN AIR DISHWASHER
Model JDB9000CWS3
Near Fairport, NY 14450
James
Job Details: 11/26/2021
Replaced pump and all spray arms. Tested unit. Unit still leaking. Called techline. 7732335101 they said inspect leak with door panel removed and replace tub ifcant verify location. Leak coming from lh side where hinge support is welded to tub. Need tub assembly. ; ordrng 1 WPW10681507 (Tub)
We serviced a
KITCHENAID DISHWASHER
Model KUDK031TBL2
Near Macedon, NY 14502
James
Job Details: 11/26/2021
Replaced control panel and tested pump. Unit functions properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Ontario, NY 14519
James
Job Details: 11/26/2021
Door gasket is white and doesn't fit this model of refrigerator. Part number on box is correct. Sealed liner with silicone and defrosted freezer.attempting to Order correct gasket; ordrng 1 W10443316 (Gasket grey)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBW00
Near Webster, NY 14580
James
Job Details: 11/26/2021
Replaced valve and tested water pressure from piercing valve. Unit functions properly.
We serviced a
WHIRLPOOL COOKTOP
Model KCED606GSS01
Near Webster, NY 14580
James
Job Details: 11/26/2021
Replaced cooktop and inspected.
We serviced a
WHIRLPOOL DRYER
Model MGDC465HW
Near Churchville, NY 14428
Dave L
Job Details: 11/26/2021
"Items not drying in auto sense cycle. Verified moisture sensor was connected. Ordering control, switch and timer; ordrng 1 WPW10476828 (Control) and 1 WPW10185992 (Timer) and 1 WP3405156 (Switch)"
We serviced a
WHIRLPOOLMOD WASHER
Model WTW485OHW1
Near Chili, NY 14514
Dave L
Job Details: 11/26/2021
Customer was unable to spin out 1 load of sheets. Tested unit in diagnostics. ; dspstn on spec-tagged invntry: 1 W10528947 HUB
We serviced a
MAYTAG REFRIGERATOR
Model MFF2258FEZ03
Near Rochester, NY 14624
Dave L
Job Details: 11/26/2021
773230776 Ed documented and unrepairable. Unit was running and not cooling. No refrigerant in system. Unit was also oil restricted. Replaced evaporator and compressor. Unit would not holdPressure afterwards. Verified joints and exposed tubing. Unable to locate source of leak. ; dspstn on spec-tagged invntry: 1 WPW10143759 DRIER-UV DYE and 1 W11504416 COUPLER BR 8.5X6
We serviced a
MAYTAG WASHER
Model MHW5500FW0
Near Irondequoit, NY 14609
Evan
Job Details: 11/22/2021
"Replaced control, door latch and user interface due to unit failing to respond to commands. Replaced all parts and unit still will not power on. Customer had attempted to replace door latch themselves and while doing so Reinstalled old door lock and did not use correct screws. Screw that customer used were too long and made contact with metal inside latch causing control and UI to short out and fail. Tech confirmed incoming voltage at control. Control is not sending voltage to other components on machine. Tech advised customer that installed parts are being removed and unit is no longer being serviced in fear of causing damage to installed parts. Customer is replacing unit. ; dspstn on spec-tagged invntry: 1 WPW10443885 LATCH and 1 WPW10605427 PUMP"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Bloomfield, NY 14469
Dave F
Job Details: 11/22/2021
Replaced UI and checked model and serial in system info . Model and serial did not transfer over . Called techline SR 7732303960 said to have customer monitor unit and use old control and new UI calibrated unit and ran auto diagnostics unit tested good . ; dspstn on spec-tagged invntry: 1 W11419171 CONTROL
We serviced a
KITCHENAID DISHWASHER
Model KUDI01ILBL3
Near Nunda, NY 14517
Steve
Job Details: 11/22/2021
"Found motor humming and not running. Quoted for new motor. Customer is going to decide on repair. ; rqstng P&A on 1 W10782773 (Motor), ordrng 1 Sh15 (Shipping)"
We serviced a
AMANA RANGE
Model AER6303MFS2
Near Caledonia, NY 14423
Steve
Job Details: 11/22/2021
Found the red wire at the block on harness side had broken. Replaced harness abs block. Found the control not sending power to broil. Ordering control ; ordrng 1 W11536794 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Rochester, NY 14624
Steve
Job Details: 11/22/2021
Replaced fill tube heater for not thawing the fill tube and frost accumulating around face plate.
We serviced a
ADMIRAL DRYER
Model AGD4475TQ1
Near Rochester, NY 14615
Evan
Job Details: 11/22/2021
Replacing timer due to timer failing to send power to ignitor. Replaced timer and tested unit. Unit tested good
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Webster, NY 14580
Evan
Job Details: 11/22/2021
Customer stated that unit was leaking from underneath machine. Discovered that drain pump clamp was loose causing issue unit was leaking while in drain cycle. Tightened clamp and tested unit again. Could not replicate leak once doing so. Unit tested good
We serviced a
WHIRLPOOL MICROWAVE
Model WML75011HZ2
Near Canandaigua, NY 14424
Dave F
Job Details: 11/22/2021
Replaced magnetron and diode . Tested unit . Tested good .
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Henrietta, NY 14586
Steve
Job Details: 11/22/2021
Removed dispenser door and reattached the gasket. There is a crack in dispenser but it is on a piece of trim. Customer states the dishwasher is under warranty. The customer is going to call in when they have receipt to replace dispenser. ; dspstn on spec-tagged invntry: 1 W10861000 DISPENSER
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW1
Near Fairport, NY 14450
Steve
Job Details: 11/22/2021
Replaced agitator for possible tearing clothing.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Honeoye, NY 14471
Steve
Job Details: 11/22/2021
Found a screw In the element that was causing it to not heat. Ordering right front element ; ordrng 1 W11047722 (Element rf)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Canandaigua, NY 14424
Dave F
Job Details: 11/22/2021
"F8E4 water in overflow pan . F9E1 not draining . Found no leaks on unit and doesnt need new Heater for bushings . Found the drain tube was kinked . Unkinked the drain tube , unit is now draining as expected. Customer will monitor"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT780SAEM2
Near Webster, NY 14580
Evan
Job Details: 11/22/2021
Customer stated that rack was falling apart inside track. Discovered that wheels are falling off causing issue. Replaced adjuster with updated adjuster kit and tested rack. Ran now gliding as it should. Ordering rack ; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER
We serviced a
WHIRLPOOL OVEN
Model WFE715H0ES0
Near Walworth, NY 14568
Evan
Job Details: 11/22/2021
Customer stated that unit was failing toHeat properly. Discovered that bake element is beginning to crack causing element not to heat correctly. Ordering element ; ordrng 1 W10779716 (Bake element) and 1 S&H
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Penfield, NY 14526
Evan
Job Details: 11/22/2021
Replacing upper rack pivot clips due to inner rack continually falling causing issue. Replaced all missing parts. Tested rack. Unit tested good
We serviced a
CROSLEY DRYER
Model VED6505GW0
Near Farmington, NY 14425
Dave F
Job Details: 11/22/2021
Customer no long needs service.
We serviced a
MAYTAG WASHER
Model PAV3300AWW
Near Rochester, NY 14607
Evan
Job Details: 11/22/2021
Customer stated that unit is making noise since last repair and not always spinning out correctly. Found that feet on unit are not level causing issue. Leveled unit and ran multiple test cycles to confirm function. Unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Rochester, NY 14625
James
Job Details: 11/22/2021
Replaced ui and panel. Unit functioning properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAE00
Near Macedon, NY 14502
Dave F
Job Details: 11/22/2021
Found the water reservoir is leaking at the fitting . Ordering new reservoir W11168758 . Locked UI so dispenser isnt used .; ordrng 1 W11168758 (reservoir)
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW07
Near Rochester, NY 14621
James
Job Details: 11/22/2021
Freezer gasket pulled from door liner. Installed gasket with sealer and inspected ff gasket. Unit seals properly
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Rochester, NY 14617
James
Job Details: 11/22/2021
Unit not washing. Diverter running. Replaced pump and tested diagnostics cycle successfully. No leaks found. ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR
We serviced a
WHIRLPOOL DRYER
Model MGDB765FW0
Near Spencerport, NY 14559
James
Job Details: 11/22/2021
"Unit squeaking after cycle heats up and goes into cool down. Tightened screws inside cabinet and replaced dryer repair kit. Problem remains. Found noise comes from burner bracket and kick panel. Need foam to install in-between parts and cabinet. ; rqstng P&A on 2 WP8286642 (Foam)s, dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Rochester, NY 14626
James
Job Details: 11/22/2021
Unit dead. Buzzing noise for 1 second once power is reset. Removed all loads from control and diagnostics gave shifter fault and stuck key. Replaced shifter and unit would die once spin was engaged b replaced control and tested motor. Ran calibration and drain and spin. Unit functions properly. ; used 1 Wpw10006355 (Actuator) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM604KPS0
Near Hilton, NY 14468
James
Job Details: 11/22/2021
Replaced control and tested. Spray arms seemed to function after. Replaced sump assembly anyway and found busgings defective on heater. Performed element recall and tested diagnostics cycle and pro wash with clear door. No leaks found. Unit functions properly. ; used 1 W11537778 (ELEMENT) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDM0
Near Rochester, NY 14616
James
Job Details: 11/22/2021
"Door not closing b rh hinge came off of frame. Reinstalled door and tested. Dispenser not locking and lower rollers falling off. Need parts. ; rqstng P&A on 1 WPW10629971 (Dispenser) and 4 W10195416V (Roller)s, dspstn on spec-tagged invntry: 1 WPW10591570 SUMP & MOTOR"
We serviced a
WHIRLPOOL WASHER
Model LSQ9549PW1
Near Rochester, NY 14612
Dave L
Job Details: 11/22/2021
Clutch is worn preventing a good spin. Timer motor is rattling loudly. Ordering clutch and timer; ordrng 1 285785 (Clutch) and 1 Sh (Sh) and 1 WP8557301 (Timer)
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Rochester, NY 14612
Dave L
Job Details: 11/22/2021
Found UI cover peeling exposing controls. Ordering console. ; ordrng 1 W11413963 (UI)
We serviced a
WHIRLPOOL DRYER
Model WGD6120HW0
Near Rochester, NY 14616
James
Job Details: 11/22/2021
Unit never stops running unless its on timed dry. Ran diagnostics cycle and unit turned off after 1 second. Performed factory reset and tested normal cycle. Unit gets to 12min then starts adding time again. Need control panel and acu; ordrng 1 W11531525 (Acu) and 1 W11419058 (Panel) and 1 WP8577274 (Thermistor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHV00
Near Rochester, NY 14618
Dave F
Job Details: 11/22/2021
Right hand door where the hinge is has gone up into the door . Unit needs new door . Ordering door LW10865738 ; rqstng P&A on 1 LW10865738 (dor-fip)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Rochester, NY 14610
Dave F
Job Details: 11/22/2021
F8E4 error code . Found water in the pan under the unit . Empty the pan and tested unit . Tested good . Found unit has brass washer heating element followed pointer W11540964 and replaced the heating element . ; used 1 W11537778 (ELEMENT) from stock
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Livonia, NY 14487
Steve
Job Details: 11/22/2021
Replaced gearcase for leaking oil. The gearcase tested good. ; dspstn on spec-tagged invntry: 1 W11455453 GEARCASE
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Avon, NY 14414
Steve
Job Details: 11/22/2021
Found the fill tube heater connection was upside down. Removed and reinstalled correctly. The fill tube is now getting power to heat
We serviced a
WHIRLPOOL OVEN
Model AWO6313SFB00
Near Rochester, NY 14612
Dave L
Job Details: 11/22/2021
Customer concerned with oven temperatures at preheat. Checked temps for 4 cycles. Average is consistent with set temperature. Recommending that the customer preheat oven a bit longer before starting baked goods. Testing ok
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Rochester, NY 14612
Dave L
Job Details: 11/22/2021
The User Interface is not displaying properly. Ordering controls.; ordrng 1 W11414079 (UI) and 1 W11410063 (Control) and 1 W11413965 (Console)
We serviced a
MAYTAG DRYER
Model WGD94HEXW1
Near Rochester, NY 14612
Dave L
Job Details: 11/22/2021
Replaced filter door
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Rochester, NY 14616
Dave L
Job Details: 11/22/2021
Replaced control and performed temp test at 350 to verify. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFW2055FRZ00
Near Rochester, NY 14616
Dave L
Job Details: 11/22/2021
Unit was making ice on arrival. Water pressure low causing hallow cubes. Customer will address water supply issue.
We serviced a
MAYTAG DRYER
Model MGDB400VQ0
Near Rochester, NY 14616
Dave L
Job Details: 11/22/2021
Replaced burner and scoop. Unit now ignites until temperature is reached with no venting. Venting testing poorly again. Customer is going to replace.
We serviced a
KITCHENAID OVEN
Model KOSE900HBS00
Near Spencerport, NY 14559
Dave L
Job Details: 11/22/2021
UI was incorrect reordering. ; ordrng 1 W11400291 (Ui)
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ09
Near Rochester, NY 14626
Evan
Job Details: 11/18/2021
"Customer stated that deli drawer was squeaking while gliding in and out. Also stated that the right side door is clicking when being moved and they are hearing a buzzing sound coming from fan. Tested unit in diagnostic mode and listened to each fan operate (ice box ,evaporator and condenser) could not hear buzzing noise while testing each fan. Lubricated deli drawer glides but they are still producing noise. Made adjustment to right side door. Unit is no longer producing clicking noise. Ordering glides. ; ordrng 2 WPW10235370 (Drawer glide)s"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Rochester, NY 14607
Evan
Job Details: 11/18/2021
Customer stated they are experiencing poor wash performance. Checked for error codes. No codes present. Ran test cycle. Confirmed that wash motor is moving water through cabinet. Found that customer is not using rinse aid. Explained that rinse aid is a rinsing agent that dispense and helps clean and prevent spotting on dishes. Advised customer to use rinse aid for best results from machine. Unit itself is working as it should.
We serviced a
WHIRLPOOL DRYER
Model WED96HEAU1
Near Canandaigua, NY 14424
Dave F
Job Details: 11/18/2021
The smell the customer was smelling is lint burning on the element . The lint trap was not going down all the way . Fixed lint trap tested unit . Tested good .
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Victor, NY 14564
Dave F
Job Details: 11/18/2021
Replaced rollers and tension pulley for being very loud . Unit tested good . ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT