Service History 148 - Appliance Tec

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Rochester, NY 14612

Dave L

Job Details: 07/28/2022

Freezer door will not seal properly because the cabinet is pinched between counter and wall. Shimming the back right wheel is required to square the refrigerator cabinet. Adjusted feet enough to close gap in freezer seal.

We serviced a

MAYTAG OVEN

Model MER6600FZ1

Near Sodus, NY 14551

Andres V

Job Details: 07/28/2022

Replaced left front burner switch. Tested burner out. Burner is responding to commands and working properly.; dspstn on spec-tagged invntry: 1 WPW10434452 SWITCH

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Rochester, NY 14626

Dave L

Job Details: 07/28/2022

"Unit is not cooling properly. Interior lights not working. Found both evaporators frozen over. Deli harness is shorted. Freezer defrost heater came on in diagnostics. Quoted for deli harness, fan harness, UI, and control. Customer will let us know when they want to proceed. ; rqstng P&A on 1 W11170612 (Harness) and 1 W11249952 (Motor) and 1 WPW10675033 (Control) and 1 W11330971 (UI)"

We serviced a

MAYTAG REFRIGERATOR

Model MFF2258FEZ01

Near Sodus, NY 14551

Andres V

Job Details: 07/28/2022

"Customer stated he had an electrician come check out breaker box and all outlets, stated that they were good and no issues. I called whirlpool to get this documented and to ask what could cause that. I was told an exposed wire or something making contact. I took off back panel and made sure everything was grounded. Also took off freezer panel and checked heating element and all connections. I suggested customer plugs unit into a different outlet to see if they get same result or not. Sr 7734222222"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM

Near Cicero, NY 13039

Chuck G

Job Details: 07/28/2022

Replaced sump and motor. Unit tested good

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near Manlius, NY 13104

Chuck G

Job Details: 07/28/2022

"Customer stated that dryer will just shut off sometimes. Error codes F3E3-open or shorted thermistor and F2E1-HMI stuck button. Cleared codes. Thermistor tested good, tested at J14. I cycled unit 10 times and the units heater is shutting on and off as intended. I explained to customer to make sure outside vent is always clear of debris. Unit tested good SR7734218827"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Rochester, NY 14615

Dave L

Job Details: 07/28/2022

Customer experiencing items freezing at the rear of the top two fresh food shelves. Found product contacting back wall preventing airflow. Had customer move items away from back wall and adjusted temperatures. Customer to monitor

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ

Near Rochester, NY 14621

Dave L

Job Details: 07/28/2022

Bail arm was not longer attached to module causing too much ice. Reinstalled bail arm.

We serviced a

AMANA DRYER

Model NED5800HW

Near Sodus Point, NY 14555

Andres V

Job Details: 07/28/2022

Called customer to let them know I was on my way. Customer stated that unit is working now and no need for service.

We serviced a

WHIRLPOOL OVEN

Model WOS51ES4ES01

Near Ontario, NY 14519

Andres V

Job Details: 07/28/2022

Oven is locked and screwed Into cabinet I could not get oven to unlock so I could diagnosed it. Will have to come back with another tech so they can show me how to unlock manually.; ordrng 1 W11034459 (Thermostat) and 1 W10803994 (Control)

We serviced a

GE DRYER

Model GFD14ESSN0WW

Near Rochester, NY 14607

Dave L

Job Details: 07/28/2022

Unit is a brand new stackable still under the manufacturers warranty. Referred customer to GE

We serviced a

KENMORE DISHWASHER

Model 665.13893K800

Near Webster, NY 14580

Andres V

Job Details: 07/28/2022

"Customer stated unit was not responding to commands. When I arrived normal light and cancel light were blinking. I tried to put unit into a diagnostic mode but unit was not responding to commands, also tried to shut the breaker off and turning it back on to see if it reset it but it did not. Unit needs a new UI.; ordrng 1 WPW10205855 (UI)"

We serviced a

FRIGIDAIRE DRYER

Model FAQG7011LW0

Near East Rochester, NY 14445

Jeremy

Job Details: 07/28/2022

"Unit will not heat, checked and found open thermal limiter. Replaced limiter, unit checks good.; dspstn on spec-tagged invntry: 1 137539200 LIMITER"

We serviced a

WHIRLPOOL RANGE

Model WEE515S0LZ2

Near Syracuse, NY 13205

Chuck G

Job Details: 07/28/2022

Replaced infinite switch and right front burner element. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Fairport, NY 14450

Jeremy

Job Details: 07/28/2022

Customer had new drawer sent to them and needed wheels installed. Installed wheels on new drawer and installed drawer in unit.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHW01

Near Spencerport, NY 14559

Dave L

Job Details: 07/28/2022

Harness is broken at freezer door hinge. Ordering door; ordrng 1 LW11202404 (Freezer door)

We serviced a

KITCHENAID RANGE

Model KGRS505XSS01

Near Spencerport, NY 14559

Dave L

Job Details: 07/28/2022

Valve is stuck on manifold for rear right burner ordering manifold ; ordrng 1 WPW10204705 (Manifold)

We serviced a

KITCHENAID COOKTOP

Model KCGS956ESS02

Near Jordan, NY 13080

Chuck G

Job Details: 07/28/2022

Installed the customers burner caps. Unit tested good I explained to the customer that the griddle would be shipped directly to there home. ; O-emld tckt

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS27CXMS0

Near Penfield, NY 14526

Jeremy

Job Details: 07/28/2022

Customer stated door is popping open and not closing correctly. Adjusted door slightly and door closes better. Door is closing and sealing properly. Door pops open when left door is opened and closed while right is closed. Closing right door after left door and doors close properly.

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KBS

Near Penfield, NY 14526

Jeremy

Job Details: 07/28/2022

Unit had F8E4 error again upon arrival. Customer stated unit was filled with suds. Customer is using plant based detergent causing over sudsing in dishwasher. Advised customer to switch to non plant based pods. Replaced sump screen for broken clip and missing track stop. Unit operates as expected.

We serviced a

WHIRLPOOL DRYER

Model MEDC465HW0

Near Spencerport, NY 14559

Dave L

Job Details: 07/28/2022

Unit is not heating due to 0vac going to heater from receptacle. Customer will need to have an electrician correct voltage issue.

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Walworth, NY 14568

James

Job Details: 07/28/2022

Replaced pressure sensor and cleaned pressure hose. Tested diagnostics and started and cancelled quick cycle. One year warranty on repair.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBB00

Near Irondequoit, NY 14609

Andres V

Job Details: 07/28/2022

Replaced ice maker. Once ice maker was installed I heard it cycle and call for water. ; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDEM00

Near Fairport, NY 14450

James

Job Details: 07/28/2022

Unit not making ice. Found fill tube frozen. Defrosted fill tube and cycled icemaker in Diagnostics. Customer is to monitor.

We serviced a

AMANA DISHWASHER

Model ADB1400AGS3

Near Penfield, NY 14526

James

Job Details: 07/28/2022

"Unit not draining fully and leaving black residue inside. Tested unit, filter not sealing into sump allowing debris to get into spray arms. ; ordrng 1 W10872845 (Filter) and 1 WPW10463906 (Screen) and 1 WPW10491331 (Arm) and 1 WPW10498900 (Spray arm)"

We serviced a

WHIRLPOOL WASHER

Model MVWC465HW3

Near Penfield, NY 14526

James

Job Details: 07/28/2022

Unit loud in spin and agitation. Found pulley cover contacting cam pulley. Replaced cam and adjusted pulley shield. Unit functions properly. ; used 1 W10721967 (Cam) from stock

We serviced a

MAYTAG REFRIGERATOR

Model MFF2558VEB8

Near Rochester, NY 14618

James

Job Details: 07/28/2022

Unit not making ice. Cycled valve from icemaker and tested motor. Motor on icemaker is dead. ; ordrng 1 W10884390 (Icemaker) and 1 Sh15

We serviced a

WHIRLPOOL DRYER

Model WGD4850HW0

Near Rochester, NY 14610

James

Job Details: 07/28/2022

Unit making rattling noise. Found blower wheel loose. Tightened blower and tested.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Rochester, NY 14611

James

Job Details: 07/28/2022

Freezer not defrosting. Replaced thermistor and defrosted evaporator. Leveled fridge. If problem persists replace control. ; used 1 Wpw10383615 (Therm) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW08

Near Irondequoit, NY 14617

James

Job Details: 07/28/2022

Unit still not self defrosting. Replaced control and tested forced defrost mode.

We serviced a

JENN AIR OVEN

Model JMW2427DS01

Near Hemlock, NY 14466

Dave F

Job Details: 07/28/2022

Replaced console. Tested buttons for functionality. All operations normal.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Rochester, NY 14609

Andres V

Job Details: 07/28/2022

"Replaced heating element for service pointer issue. Tested it and watched for leaks, did not see any unit is working properly.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS312SNHW02

Near Canandaigua, NY 14424

Dave F

Job Details: 07/28/2022

LED is out in freezer. Receiving 120 VAC. Needs bulb. Ordering LED for repair. Customer is paid in full.; ordrng 1 W11520324 (LED)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW05

Near Pittsford, NY 14534

Dave F

Job Details: 07/28/2022

"Customer concerned about noise coming from fridge. Checked ice maker, evap freezer fan and compressor sounds. No abnormalities detected. Customer will monitor."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB00

Near Rochester, NY 14605

Dave F

Job Details: 07/28/2022

Replaced freezer fan motor. Tested. Operating normal.

We serviced a

FRIGIDAIRE OVEN

Model LGGF3043KFE

Near Rochester, NY 14623

Dave F

Job Details: 07/28/2022

"Bake temp not increasing. Found weak ignitor. Replaced ignitor. Unit tested, operating normal.; used 1 WRS312SNHW02 (Ignitor) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED5100HW2

Near Macedon, NY 14502

Dave F

Job Details: 07/27/2022

"Unit shuts off shortly after cycle is started. Correct input AC voltage. Normal air flow through venting. Continuity check on wire harness to moisture sensor: true. Lowered front legs to balance unit to ensure clothes will make contact with moisture bar. Tested unit with damp clothes and is drying normally. If issue persists, order WP3387223 and WPW10298258. Call Techline on site."

We serviced a

MAYTAG OVEN

Model MET8665XW02

Near Macedon, NY 14502

Dave F

Job Details: 07/27/2022

'Feature not available' error message on screen. Needs control board to repair. Ordering control board.; ordrng 1 WPW10365407 (Control Board)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM06

Near Palmyra, NY 14522

Dave F

Job Details: 07/27/2022

"Replaced freezer evap Fan. Tested, all operations normal."

We serviced a

WHIRLPOOL OVEN

Model WEG730H0DS0

Near Victor, NY 14564

Dave F

Job Details: 07/27/2022

"Low speed cooling fan error. Tested in self-diagnostics, no other error messages. Needs cooling fan for repair.; ordrng 1 W11107275 (Cooling Fan)"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DBL1

Near Canandaigua, NY 14424

Dave F

Job Details: 07/27/2022

Unit not draining. Found foreign object obstructing drainage and broken propeller blade on drain pump. Ordering drain pump for repair.; rqstng P&A on 1 W10348269 (Drain pump)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ01

Near Honeoye, NY 14471

Dave F

Job Details: 07/27/2022

Water leaking out of dispenser. Found water valve stuck in open position. Ice maker wouldn't cycle. Ordering ice maker and water valve for repair. ; rqstng P&A on 1 W10179146 (Water Valve) and 1 W10300022 (Ice Maker)

We serviced a

GE RANGE

Model JGB281DER3BB

Near Rochester, NY 14609

Andres V

Job Details: 07/27/2022

Replaced gas line that leads to burner and igniter and burner on back right. When I tested the front left burner it was not igniting on its own. Their is gas going to burner but it's not coming in contact with igniter. Unit needs new burner.; ordrng 1 WB16T10046 (Burner)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Clay, NY 13041

Chuck G

Job Details: 07/27/2022

"Customer stated that fresh food compartment is not cooling. After inspecting unit i discovered that the fan in the freezer compartment is not running. Fan is getting voltage, ordering fan motor W11224591; ordrng 1 W11224591 (Fan motor)"

We serviced a

WHIRLPOOL DISHWASHER

Model MDB8959SFZ4

Near Liverpool, NY 13090

Chuck G

Job Details: 07/27/2022

Replaced right side adjuster and both right and left tracks. Unit tested good

We serviced a

WHIRLPOOL RANGE

Model WFE770H0FZ1

Near Liverpool, NY 13088

Chuck G

Job Details: 07/27/2022

Customer stated that she saw flames coming from under the bottom cavity of oven floor. After inspecting the unit i discovered that a thermal event happened cracking the left side of bake element. Replaced bake element W10779716. Unit tested good S7734184963

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Kirkville, NY 13082

Chuck G

Job Details: 07/27/2022

Unit had bad heater. Replaced heating element. Left old heater with customer. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Syracuse, NY 13208

Chuck G

Job Details: 07/27/2022

Customer stated that fresh food compartment is not cooling. After inspecting the unit i discovered that the fan was iced up and not running. I defrosted fan with steamer and fan started to operate normally. I explained to the customer about over packing the freezer compartment. Unit tested good.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Warners, NY 13164

Chuck G

Job Details: 07/27/2022

Unit had bad heater. Replaced heating element. Left old heater with customer. Unit tested good

We serviced a

GE WASHER

Model GTWN4250D0WS

Near Hilton, NY 14468

Dave L

Job Details: 07/27/2022

Replaced failing drain pump motor. Ran test cycle to verify operation. Tested ok. ; used 1 Sh (Sh) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ

Near Hilton, NY 14468

Dave L

Job Details: 07/27/2022

Replaced sump due to an open wash motor. P&L covered by whirlpool W13N7T1APL1; dspstn on spec-tagged invntry: 1 W11087376 PUMP&MOTOR

We serviced a

WHIRLPOOL DRYER

Model VGD6505GW

Near Spencerport, NY 14559

Dave L

Job Details: 07/27/2022

Customer concerned about temperature of the vent and cabinet. Found unit to be working normally. Cycles on and off as it should. Vent tested ok

We serviced a

WHIRLPOOL WASHER

Model WET4027HWo

Near Ontario, NY 14519

James

Job Details: 07/27/2022

Unit dead full of water. Cleaned out drain pump and tested. Unit functions properly.

We serviced a

MAYTAG WASHER

Model MVWB865GC0

Near Webster, NY 14580

James

Job Details: 07/27/2022

Unit doesn't spin. Agitator spins and basket doesn't. Grinding noise when moving basket and gearcase leaking. Clutch not activating. Neutral wire damaged at stator. ; ordrng 1 W11162440 (Control) and 1 W10754448 (Clutch) and 1 W11393685 (Gearcase) and 1 W10734521 (Slide) and 1 W10915700 (Stator)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Leicester, NY 14481

Jeremy

Job Details: 07/27/2022

Customer stated unit not making ice. Checked and found E5 error and discovered no water is filling when water is called for. Ice maker fill tube is frozen. Ordering icemaker.; ordrng 1 W11579560 (ICEMAKER)

We serviced a

KITCHENAID MICROWAVE

Model KMBS104EBL03

Near Avon, NY 14414

Jeremy

Job Details: 07/27/2022

Replaced magnetron and control for no heat. Unit checks good.

We serviced a

WHIRLPOOL DRYER

Model WGD8300SW0

Near Rush, NY 14543

Jeremy

Job Details: 07/27/2022

"Dryer was unplugged, gas unhooked and the back panel was removed upon arrival. Reinstalled back panel and removed front panels for inspection. Found evidence of lint burning inside of dryer. Customer reinstalled vent and hooked up gas. Vacuumed out lint from inside unit inspected all components, found no evidence of damage. Air flow is restricted, advised customer to have venting cleaned. Ran dryer and found valve coils are bad. Replaced coils, unit checks good.; used 1 279834 (COIL KIT) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HBL0

Near Rochester, NY 14618

Jeremy

Job Details: 07/27/2022

Found that control is sending low voltage to motor. Unable to verify operation of motor due to low voltage. Ordering motor and control. ; ordrng 1 W11085683 (Motor and Sump) and 1 W11305303 (Control)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Baldwinsville, NY 13027

Chuck G

Job Details: 07/27/2022

"Customer stated that unit is not cleaning dishes and there are stains in the tub. No codes. Ran a diagnostic test cycle in which the unit operated normally. I explained to the customer how the unit works, run the hot water at the sink before starting a cycle, run a cycle with affresh to clean the unit and how much detergent to use."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSF26C2EXY02

Near Rochester, NY 14618

Andres V

Job Details: 07/27/2022

Ice container was out of place so optics were not communicating and cycling the ice. Put ice container back in place.

We serviced a

CROSLEY WASHER

Model VAW3584GW1

Near Rochester, NY 14620

Andres V

Job Details: 07/27/2022

Called customer let them know I was on my way. They did not answer and voicemail was full. Showed up to house knocked on door no one answered. Waited 15min but no one showed up.; saved tckt

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Rochester, NY 14624

Andres V

Job Details: 07/27/2022

"Customer stated unit was not washing properly. When I started a normal cycle I noticed that spray arms where not moving. I checked water valve make sure it was opened all the way, I also took dishwasher out to make sure hose was not kinked. When I put unit back in I tested it again and spray arms were moving. Customer also says dishes were not drying, I checked connections to the heating element and fuse both tested good. Recommending replacing the ACU.; ordrng 1 W11462461 (ACU)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBFN502ESS02

Near Webster, NY 14580

James

Job Details: 07/27/2022

Led not working. Rh hinge pin broken causing door switch to not engage. Rh door uneven. Lh trim bent. Lower panel screws missing. ; ordrng 2 WP489464 (Screw)s and 1 WP2307857 (Switch) and 1 2316859 (Bushing) and 1 W11474472 (Bolt) and 1 WPW10485980 (Hinge)

We serviced a

MAYTAG DRYER

Model MDE5500AYQ

Near Penfield, NY 14526

James

Job Details: 07/27/2022

Unit was flashing leds and would make banging noise when running. Reset power and tested. Couldn't replicate problem. Issue most likely main control and part is no longer available.

We serviced a

WHIRLPOOL WASHER

Model WTW6120HC0

Near North Chili, NY 14514

Andres V

Job Details: 07/27/2022

Customer stated unit was not locking. Put unit into a diagnostic mode and tried to manually lock lid but it was not responding. Unit needs a new door lock.; ordrng 1 W11394572 (Lid lock)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Rochester, NY 14618

Jeremy

Job Details: 07/27/2022

"Replaced heater and control for heater not working and F7E1 error. Verified heater operation in diagnostic cycle, unit checks good."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01W1133097

Near Webster, NY 14580

James

Job Details: 07/27/2022

"Bin broken, leds flickering. Led on pantry ui turns on and off. Door alarm wgen doors are closed. Frost in freezer. Ordering parts. Raised freezer door to better seal. ; ordrng 1 WPW10769076 (Ui) and 1 W11175820 (Bin) and 1 W11330971 (Ui) and 1 W11109510 (Pad) and 1 W11087492 (Switch)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Rochester, NY 14624

Andres V

Job Details: 07/27/2022

Customer stated unit stopped producing ice. Diagnosed unit and found that water valve is not opening and letting water through. Checked their water pressure made sure they're getting water to valve which they are ; ordrng 1 W11519244 (Water inlet valve)

We serviced a

WHIRLPOOL MICROWAVE

Model WMH76719CS3

Near Rochester, NY 14624

Andres V

Job Details: 07/27/2022

Customer stated microwave would start when he closes the door. I took off panel and checked all the connections and micro switches. I put unit back together and tested it. Unit started working properly. It seems like they had a loose connection

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFE06

Near Rochester, NY 14616

Dave L

Job Details: 07/27/2022

Customer is concerned with fresh food temps. Found freezer damper set all the way open. Adjusted settings. Freezer led assembly is damaged at the clip and will need to be replaced ordering housing and bulb; ordrng 1 W11518235 (Led) and 1 WPW10313917 (Housing)

We serviced a

WHIRLPOOL FREEZER

Model WRF989SDAH00

Near Rochester, NY 14617

Dave L

Job Details: 07/27/2022

Unit is not cooling properly due to a fresh food evaporator leak. Ordering evaporator and compressor under s71233; ordrng 1 W10276644 (Compressor) and 1 W10917531 (Evaporator) and 1 W11504445 (5-4) and 1 W10913906

We serviced a

WHIRLPOOL REFRIGERATOR

Model ET1MHKXMT04

Near Rochester, NY 14621

Dave L

Job Details: 07/27/2022

Defrost drain in frozen over causing iceBuild up in the freezer and water collecting in fresh food section. Drain tube is clear. Quoted to defrost. Customer declined

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW2

Near Penfield, NY 14526

Jeremy

Job Details: 07/27/2022

"Unit has F7E1, F7E6, and F7E7. Ran diagnostic cycle found that motor will not start without assistance and agitator is only moving in one direction. Ordering motor, capacitor, gearcase, cam and washplate.; ordrng 1 W10721967 (CAM) and 1 W11395618 (CAPACITOR) and 1 W11026785 (MOTOR- DRIVE) and 1 W11449840 (GEARCASE)"

We serviced a

GE DISHWASHER

Model GDP665SYN2FS

Near Webster, NY 14580

James

Job Details: 07/27/2022

Replaced wash motor. Tested then installed. Retested and found no leaks.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHV00

Near Webster, NY 14580

James

Job Details: 07/27/2022

Replaced damper and cycled. New damper functions properly.

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Rochester, NY 14615

Andres V

Job Details: 07/27/2022

"Replaced water valve and tested it. I still heard some knocking from pipes, informed customer that theirs not much we can do after this and it might be a plumbing issue."

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ03

Near Rochester, NY 14617

Andres V

Job Details: 07/27/2022

Replaced freezer door. Tested water made sure it was not leaking at connection. UI turned on and is responding to commands.

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Webster, NY 14580

James

Job Details: 07/27/2022

"F7e4 f6e3. Unit gets into sensing and doesn't wash. Performed software update and calibrated. When unit has a load. It senses for two minutes and says cycle complete. Ordering control, clutch, and stator. ; ordrng 1 W10754448 (Clutch) and 1 W11195971 (Stator) and 1 W11419171 (Control) and 1 W10734521 (Slider)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2KHAXVB01

Near Rochester, NY 14621

James

Job Details: 07/27/2022

Unit not defrosting. Icemaker missing ice bin and dropping on freezer floor. Ice is pushing door open. Removed ice and ran manual defrost. Customer is to monitor if problem persists replace WPW10259855 and 4388932

We serviced a

WHIRLPOOL WASHER

Model MHW5500FW1

Near Rochester, NY 14621

Dave L

Job Details: 07/27/2022

Unit is unresponsive. Voltage to console but it will not power on. Quoted for console. Customer was undecided and will let us know if they want to proceed ; rqstng P&A on 1 W10911042 (Console)

We serviced a

KITCHENAID OVEN

Model KOSE500EWH04

Near Pittsford, NY 14534

Jeremy

Job Details: 07/27/2022

Replaced burned out broil element. Unit checks good.

We serviced a

AMANA FREEZER

Model ABB1924WEW2

Near Spencerport, NY 14559

Dave L

Job Details: 07/27/2022

Replaced drain tube due to unit building defrost water/ice under freezer drawer. S38253 for part coverage ; dspstn on spec-tagged invntry: 1 W10619951 TUBE-DRAIN

We serviced a

JENN AIR MICROWAVE

Model JMW3430DS02

Near Fairport, NY 14450

Dave F

Job Details: 07/27/2022

"Button shorted/stuck key. Needs console. Ordering console. J13OAX1APL1, parts and labor authorization.; ordrng 1 W11236885 (Console)"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Fairport, NY 14450

Dave F

Job Details: 07/27/2022

Customer concerned about water leakage from bottom of unit. Found spin basket leaning toward front. Adjusted front legs so fill water would not spill out. Calibrated unit and tested with self-diagnostic. Customer will monitor.

We serviced a

KITCHENAID 50#IM 18' FS

Model KUID308ESS1

Near Penfield, NY 14526

Dave F

Job Details: 07/27/2022

"Found left hand side spring hook broken. Adjusted hook and reinstalled spring. If problem persists, order WP2208570."

We serviced a

KENMORE FREEZER

Model 253.28712802

Near Pittsford, NY 14534

Dave F

Job Details: 07/26/2022

Customer had unit unplugged upon arrival. Compressor started up as soon as it was plugged in. Unit had full frost pattern. Fan is working. Found drain unhooked. Reattached drain tube and verified that there was no blockage.

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS22EWMS5

Near Webster, NY 14580

Andres V

Job Details: 07/26/2022

When I was here for last repair the water line was not sealing properly it was leaking a little. I let customer know I will fix it for them since it was not leaking before repair. I used a piece of 5/16 line and connected it with a coupler. I tested it and did not see leaks.; used 1 WPW10655367 (Drip tray) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS311SDHM08

Near Churchville, NY 14428

Dave L

Job Details: 07/26/2022

Documented defrost issue with tech line. Ordering control per tech line recommendations. sr7734201405; ordrng 1 W11546609 (Control) and 1 W11546681 (Harness)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Rochester, NY 14611

Jeremy

Job Details: 07/26/2022

"Found frost build up on the top front part of freezer. Discovered that freezer door was sagging and getting slightly stuck on bottom of cabinet when closing door, leading to an air leak in freezer compartment. Removed frost and adjusted freezer door. Door closes all the way freely. Unit operating as expected."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Webster, NY 14580

James

Job Details: 07/26/2022

Icemaker does not stop producing ice. Icemaker cycled in test cycle. Need icemaker. ; ordrng 1 W11284458 (Icemaker)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW08

Near Irondequoit, NY 14617

James

Job Details: 07/26/2022

"Unit developing frost in freezer, ff section freezes food, dispenser drips, and doors fly open. Found dispenser not sealing allowing air to get into freezer causing frost and temperature issues. Ordering dispenser parts. Leveled door and adjusted wheels so doors self close. ; ordrng 1 W11423784 (Separator) and 1 W11397167 (Retainer)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Rochester, NY 14624

Dave L

Job Details: 07/26/2022

Spoke to customer. Pre ordered ice maker ; ordrng 1 W11579560 (Ice maker)

We serviced a

MAYTAG WASHER

Model MVWB750WR0

Near Rochester, NY 14624

Dave L

Job Details: 07/26/2022

Found looser rotor bolt causing UL error tightened bolt. Tested ok.

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KBS0

Near Rochester, NY 14624

Dave L

Job Details: 07/26/2022

Heating Element - SP W11540964 - Special Project S17304; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Rochester, NY 14617

James

Job Details: 07/26/2022

Bin on rh ff door broken and binds when opening door. Condensation forming ontop of freezer gasket and inside freezer. Customer showed video of icemaker fan built up with ice that was loud. Tested fans in Diagnostics. Raised freezer door so it better contacting freezer cabinet. Ordering bin. ; ordrng 1 WPW10355264 (Bin)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Ontario, NY 14519

Andres V

Job Details: 07/26/2022

Customer stated after repair unit was not cooling. Took off back panel to see connections of were I replaced board. one of the Connecttors came loose. Plug connection back in and compressor kicked on.

We serviced a

WHIRLPOOL OVEN

Model WFE505W0HS1

Near Webster, NY 14580

Andres V

Job Details: 07/26/2022

Replaced ACU. Tested unit on a bake cycle. Bake element got hot and is working properly.; dspstn on spec-tagged invntry: 1 W11567368 CNTRL- ELEC

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IXBL1

Near Rochester, NY 14618

Jeremy

Job Details: 07/26/2022

Customer stated unit leaked onto kitchen floor. Ran unit and found that water is backing up in garbage disposal causing a slow drain situation in dishwasher. Advised customer to run hot water and garbage disposal before starting dishwasher. Unit operating as expected.

We serviced a

MAYTAG DISHWASHER

Model MDB8959SFZ

Near Rochester, NY 14618

Jeremy

Job Details: 07/26/2022

"Found both top tracks separated and top rack can no longer be held in dishwasher. Replaced both upper tracks, unit checks good.; used 1 W11259785 (TRACK), and 1 W11259786 (TRACK) from stock"

We serviced a

AMANA RANGE

Model AGR5330BAS3

Near Rochester, NY 14621

Andres V

Job Details: 07/26/2022

Replaced igniter on front left burner. Tested unit. Range now ignites properly.