We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Rochester, NY 14612
James
Job Details: 12/13/2021
"Complaint of LED flashing and water left in tub at end of cycle. Tested unit and it has 10-2 vent fan error. Drain pump loud during cycle. Unit needs updated heater element; rqstng P&A on 1 W11416460 (Vent), ordrng 1 W11537778 (Heater), rqstng P&A on 1 W11412291 (Pump)"
We serviced a
WHIRLPOOL OVEN
Model WFG320M0BS3
Near Rochester, NY 14609
Evan
Job Details: 12/13/2021
"Customer stated that unit would not light. Found that ignitor was failing to glow causing issue. Replaced ignitor. Tested unit. Unit tested good ; dspstn on spec-tagged invntry: 1 12400035 IGNITOR , used 1 12400035 (Ignitor) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ01
Near Honeoye Falls, NY 14472
Dave F
Job Details: 12/13/2021
-4 in freezer set -3 . Freshfood is 28 set to 40 degrees. . Set freezer to 0 . Left freshfood at at 40 . Found the ice maker bin gasket was turned and not sealing allowing air from ice bin into freshfood section . Customer will monitor . If problem persists order thermistor 12791417SP . Control W11043763 . UI W11542754
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Irondequoit, NY 14609
Evan
Job Details: 12/13/2021
Replacing tub ring due to tub ring rubbing on tub and also cracking. Replaced ring. Ran test cycle. Unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Rochester, NY 14607
Evan
Job Details: 12/13/2021
"Replacing sound shield, vent and gasket due to unit missing these items. Replaced all parts listed. Tested unit. Unit tested good ; dspstn on spec-tagged invntry: 1 W11227945 DEFLECTOR"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Canandaigua, NY 14424
Dave F
Job Details: 12/13/2021
Replaced the heating element because it has the brass bushing on the heater . Tested unit in diagnostics. Unit tested good . ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH32517AB2
Near Fairport, NY 14450
Steve
Job Details: 12/13/2021
Replaced turntable motor for open motor.
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS1
Near Pittsford, NY 14534
Steve
Job Details: 12/13/2021
Tested dishwasher tested good.. the dishwasher has f7e1 error code but heater works. Cleared error codes
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Pittsford, NY 14534
Steve
Job Details: 12/13/2021
"Sr # 7732475128Ordering control board and the 3 leds in fresh food section for lights persistently going out. ; ordrng 1 W11205082 (harness led) and 1 W11224256 (Module), dspstn on spec-tagged invntry: 1 W10695459 MODULE"
We serviced a
KENMORE WASHER
Model 110.20942992
Near Pittsford, NY 14534
Steve
Job Details: 12/13/2021
Replaced gearcase for leaking oil. The washer tested good.
We serviced a
WHIRLPOOL DRYER
Model WGD928EFC0
Near Rochester, NY 14623
Steve
Job Details: 12/13/2021
Removed lint from blower that was causing loud operation. The dryer tested good. ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT
We serviced a
JENN AIR RANGE
Model JES1750ES1
Near Rochester, NY 14618
Steve
Job Details: 12/13/2021
Replaced inner glass for broken glass. Found blower motor getting power but not running on low speed. ; rqstng P&A on 1 W10921431 (Motor)
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JB1
Near Rochester, NY 14623
Steve
Job Details: 12/13/2021
Ordering left for assembly for broken foot. Left preordered part with customer ; ordrng 1 WPW10341186 (Foot assembly)
We serviced a
WHIRLPOOL DRYER
Model GGW9250PW3
Near Scottsville, NY 14546
Steve
Job Details: 12/13/2021
"Replaced rollers, idler pulley and belt for loud operation. ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT , used 1 Sh15 (Shipping) from stock"
We serviced a
JENN AIR RANGE
Model JDS1450DSO
Near Livonia, NY 14487
Steve
Job Details: 12/13/2021
"Replaced cooling fan for cooling fan error that was stopping bake cycle. The range tested good., ; used 1 Sh15 (Shipping) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Dansville, NY 14437
Dave F
Job Details: 12/13/2021
Job is attached to job 106771
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Dansville, NY 14437
Dave F
Job Details: 12/13/2021
"Unit is not cooling . Compressor is running and only pulling .5 amps unit may have low side leak . Ordering . Compressor and evap .drier , access valve and lokring couplers. Will need to do nitrogen test and look for leaks . ; ordrng 2 W11506635 (Access valve)s and 1 WPW10143759 (drier) and 1 W10507884 (compressor) and 1 WPW10313899 (evaporator) and 2 W11506619 (8nk)s and 2 W11504415 (8.5/8)s and 2 W11504416 (8.5/6)s and 2 W10897195 (8 NL ak)s and 2 W11506621 (6 nk)s and 2 W11504434 (6 / 2)s and 2 W11504436 (6/1.8)s and 2 W10896689 (5/4)s and 2 W11504423 (8/2.0)s and 2 W11504424 (8/1.8)s and 2 W11506620 (8 nk al)s and 2 W11506622 (6 nk al)s and 1 876765 (Tubing)"
We serviced a
MAYTAG DRYER
Model MEDB855DC4
Near Rochester, NY 14626
Dave L
Job Details: 12/13/2021
Vent has a 100% blockage. Customer is going to have the venting replaced.
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JZ0
Near Hilton, NY 14468
Dave L
Job Details: 12/13/2021
Door hinges are broken. Ordering active and passive hinges. ; ordrng 1 WPW10299224 (Hinge) and 1 WPW10299227 (Hinge)
We serviced a
MAYTAG DRYER
Model MED7230HW
Near Hamlin, NY 14464
Dave L
Job Details: 12/13/2021
Found open heater. Replaced heater. Unable to test due to power outage in the home.
We serviced a
KITCHENAID MICROWAVE
Model KMHC319EWH3
Near Penfield, NY 14526
James
Job Details: 12/07/2021
Door open error. Replaced interlock switches and tested. Unit functions properly. ; dspstn on spec-tagged invntry: 1 W11244490 INTERLOCK
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZHV00
Near Webster, NY 14580
James
Job Details: 12/07/2021
Unit fluctuates in temperature and compressor clicking to start. Ff at 39. Adjusted thermostat to max and nothing happened. Tapped on thermostat then it closed and powered on compressor. Need thermostat. ; ordrng 1 W10866230 (Tstat) and 1 Sh15
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS00
Near Webster, NY 14580
James
Job Details: 12/07/2021
Replaced fan and icemaker. New icemaker uses a different connector than previous. Customer is to monitor ice production. If problem persists order icemaker; dspstn on spec-tagged invntry: 1 WPW10764668 ICEMAKER
We serviced a
MAYTAG DRYER
Model MED5500FC1
Near Webster, NY 14580
James
Job Details: 12/07/2021
Complaint of long dry times. Restricted vent error. Low airflow to outside. Removed elbow in basement and cleaned out and retested. Unit seems to be functioning properly. Customer is to monitor.
We serviced a
KITCHENAID RANGE
Model KFGD500EWH
Near Geneseo, NY 14454
Steve
Job Details: 12/07/2021
"Ordering outer glass for Broken glass. ; ordrng 1 W10789063 (Outer glass), used 1 Sh15 (Shipping) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM03
Near Pittsford, NY 14534
Dave F
Job Details: 12/07/2021
Checked temp in freezer was -6 with freezer slide set to coldest . 33 in fresh food section with unit turned to coldest . Checked amps on compressor they are good . Unit is working properly. ; dspstn on spec-tagged invntry: 1 W11504414 COUPLER BR 10X6
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS25EWBL9
Near Fairport, NY 14450
James
Job Details: 12/07/2021
Icemaker cycling but not filling. Tested valve from icemaker. Replaced icemaker and it cycled after install. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER
We serviced a
MAYTAG WASHER
Model MHW7100DW0
Near Fairport, NY 14450
Evan
Job Details: 12/07/2021
Customer stated that door would not unlock and was showing error code. Unit displaying f3e1 code for pressure system fault. Discovered that pressure trap was full of debris causing issue. Cleared debris and tested unit multiple times. Unit tested good ; dspstn on spec-tagged invntry: 1 WPW10443885 LATCH and 1 WPW10605427 PUMP
We serviced a
KITCHENAID REFRIGERATOR
Model KFFS20EYWH01
Near Pittsford, NY 14534
James
Job Details: 12/07/2021
LW10353181. Unit allowing door to fall off rh hinge. Need door. Quoted customer. ; rqstng P&A on 1 LW10353181 (Door) and 1 Sh15
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204KWH0
Near East Rochester, NY 14445
James
Job Details: 12/07/2021
Unit slow to drain. Drain line kinked where it goes through floor. Uninstalled pump and tested out of machine and it functions properly. Need drain hose replaced.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Henrietta, NY 14467
Steve
Job Details: 12/07/2021
Replaced main control and repaired wire harness connector for f3 error code. The range tests good. ; dspstn on spec-tagged invntry: 1 W11126814 CNTRL- ELEC
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDW00
Near Rochester, NY 14608
James
Job Details: 12/07/2021
2_8 8_8Called techline sr7732425343Unit has sealed system leak and needs evaporator replaced. Recommend replacing compressor at same time. Customer going to contact customer service for authorization.
We serviced a
MAYTAG WASHER
Model MVWB725BW0
Near Rochester, NY 14618
Dave F
Job Details: 12/07/2021
Replaced the suspension on washer . Ran unit in drain and spin . Unit is no longer shaking . Unit tested good .
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Fairport, NY 14450
Dave F
Job Details: 12/07/2021
Wash plate was loose . Splines on washplate and gearcase are worn out . Customer Is going to seek a new unit . ; dspstn on spec-tagged invntry: 1 W10528947 HUB
We serviced a
JENN AIR REFRIGERATOR
Model JFFCC72EHL02
Near Pittsford, NY 14534
Dave F
Job Details: 12/07/2021
Bottom of freshfood section has ice build up on it . Found the water filter was leaking . Customer needs new water filter . Gave customer water filter part number . Ice build up will go away . Unit tested good .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Rochester, NY 14619
James
Job Details: 12/07/2021
Complaint of freezer cooling but ff section not. Plugged unit in until full frost pattern developed. .7 amps from compressor with fans running. Possible defrost issue. Left unit plugged in and will have to reevaluate. Pre order control and thermistor. ; ordrng 1 WPW10384183 (Thermistor) and 1 W11321510 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHZ00
Near Penfield, NY 14526
Evan
Job Details: 12/07/2021
Customer stated that gasket had ripped on ridge door. Confirmed issue. Gasket is sealed inside door and cannot be replaced without replacing door. Ordering door ; ordrng 1 LW10858417 (Door (right))
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Rochester, NY 14616
Dave L
Job Details: 12/07/2021
Replaced compressor due to unit short cycling. Unit began cooling after repair. Customer to monitor after 24 hours ; dspstn on spec-tagged invntry: 2 W11504415 COUPLER BR 8.5X8
We serviced a
MAYTAG WASHER
Model MVWC565FW
Near Irondequoit, NY 14617
Dave L
Job Details: 12/07/2021
"Unit would not agitate due to a broken shifter armature. Replaced actuator. Calibrated and tested ok. ; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR , used 1 Sh (Sh) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ4
Near Irondequoit, NY 14617
Dave L
Job Details: 12/07/2021
Replaced control due to failed light triac. Unit tested ok. ; dspstn on spec-tagged invntry: 1 8206232A BULB
We serviced a
KENMORE REFRIGERATOR
Model 795-91833.410
Near Churchville, NY 14428
Dave L
Job Details: 12/07/2021
Customer canceled at the door. No reschedule
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Spencerport, NY 14559
Dave L
Job Details: 12/07/2021
Replaced broken freezer slides.
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Rochester, NY 14612
Dave L
Job Details: 12/07/2021
"Unit will not complete cycles f6-e3 error. Console is not communicating with control. Ordering console. ; ordrng 1 W11112656 (Console), dspstn on spec-tagged invntry: 1 W11170706 CONTROL"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS00
Near Rochester, NY 14616
Dave L
Job Details: 12/07/2021
Unit had stopped cooling after power outage. Another power outage took place yesterday. Unit began cooling and was cooling properly when I arrived. Unable to give a diagnosis when unit is not in failure. Customer to monitor for a few days ; saved tckt
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Hamlin, NY 14464
Dave L
Job Details: 12/07/2021
Unit will not wash due to an open wash motor. Ordering sump. ; ordrng 1 W11025157 (Sump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Victor, NY 14564
Dave F
Job Details: 12/07/2021
Freshfood set to 37 is 38 degrees in unit . Freezer set to 0 . Is 0 in freezer . . Ice maker fill tray was frozen with ice and when the unit called for water it would spill over . Cleared tray and cycled ice maker. Tested good customer will monitor .
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Farmington, NY 14425
Dave F
Job Details: 12/07/2021
Replaced heater due to service pointer W11540964 . Tested unit in diagnostics. Unit tested good .; used 1 W11537778 (ELEMENT) from stock
We serviced a
KITCHENAID OVEN-MW COMBO
Model KOCE500EBS09
Near Bloomfield, NY 14469
Dave F
Job Details: 12/07/2021
Microwave glass on door is broken no trace of impact on it . Entitlement has interior door covered called trade line said that is for rust on the door . Microwave door is plastic trade line gave Parts coverage K10FPY1FP1. Ordering door W10687342; ordrng 1 W10687342 (Inner Door assembly / MW)
We serviced a
KITCHENAID RANGE
Model KSDG950ESS2
Near Webster, NY 14580
Evan
Job Details: 12/07/2021
Customer stated that convection fan was not running while using convection bake. Checked for error codes. No codes present. Ran test cycle on convect bake to 325 degrees. Fan began to run once bake cycle was initiated. Observed unit during bake cycle until it reached desired temperature. Once desired temp was reached fan shut off. After opening door and releasing some heat fan began to run again. Explained to customer that fan will cycle on and off based on temperature sensors reading inside oven cavity. Fan itself is working as designed. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Webster, NY 14580
Evan
Job Details: 12/07/2021
Tech did not have part for todays visit rescheduling for 12/7 ; ordrng 1 W11314648 (Bellow)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Irondequoit, NY 14609
Evan
Job Details: 12/07/2021
Part was not ordered after last visit reordering part; ordrng 1 WPW10531289 (Tub ring)
We serviced a
WHIRLPOOL OVEN
Model WFG320M0BS3
Near Rochester, NY 14606
Evan
Job Details: 12/07/2021
Customer stated that unit would not operate. Discovered that outlet that unit was plugged into was causing issue. Tested unit on a different outlet and unit powered up immediately. Advised customer to seek certified electrician. Unit itself tested good
We serviced a
MAYTAG DRYER
Model MGD5630HW0
Near Rochester, NY 14623
Evan
Job Details: 12/07/2021
Customer stated that unit was producing rattling while in use. Found that noice is coming from blower housing adjusted blower housing and tested unit multiple times. Cannot replicate noise after doing so. Unit tested good ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI7FVCXWY02
Near Rochester, NY 14626
James
Job Details: 12/07/2021
Icemaker not cycling. Ice inside test switch. Reset power and bypassed test switch. 0v ln to n. 40v l1 to ground. Need control board. ; ordrng 1 WPW10267646 (Control)
We serviced a
KENMORE WASHER
Model 110.20942992
Near Pittsford, NY 14534
Steve
Job Details: 12/07/2021
Found gearcase is leaking oil. Ordering gearcase.; ordrng 1 3360629 (Gearcase)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Rochester, NY 14618
Steve
Job Details: 12/07/2021
"Found a motor error code and the dishwasher fills but does not run. Found power to motor. Quoted for motor replacement. ; ordrng 1 W11087376 (Motor), rqstng P&A on 1 Sh15 (Shipping), dspstn on spec-tagged invntry: 1 W11087376 PUMP&MOTOR"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS
Near Rochester, NY 14618
Steve
Job Details: 12/07/2021
Replaced heater for sp S17304. The dishwasher tests good. ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL WASHER
Model WFW9750WW01
Near Rochester, NY 14620
Steve
Job Details: 12/07/2021
Inspected drain clean out and it is clear. Load was in machine on arrival and it seemed to be working well. Customer is going to monitor
We serviced a
MAYTAG DRYER
Model MED7230HC1
Near West Henrietta, NY 14586
Steve
Job Details: 12/07/2021
Ordering control for sensor dry stopping early causing wet loads; ordrng 1 W11441687 (Control)
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Scottsville, NY 14546
Steve
Job Details: 12/07/2021
Replaced inner basket for cracked tub. Left agitator with customer. The washer tests good.
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS
Near Caledonia, NY 14423
Steve
Job Details: 12/07/2021
Found debris in drain pump causing the dishwasher to stop running and not drain. Removed debris from pump and the dishwasher tests good.
We serviced a
MAYTAG DRYER
Model MED5500FC1
Near Webster, NY 14580
James
Job Details: 12/03/2021
Unit not drying after repair. Found poor airflow while under load. Belt slipping around drum. Replaced belt and rollers and tested. Unit functions properly. ; used 1 4392067 (Repair kit) from stock
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Webster, NY 14580
Evan
Job Details: 12/03/2021
Still waiting on part ; schdld next appmnt for 12/6 MON !
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Brockport, NY 14420
Dave L
Job Details: 12/03/2021
Replaced timer starts which due to intermittent operation unit tested good
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Webster, NY 14580
James
Job Details: 12/03/2021
Unit delivered with lid damaged. Ordering lid. ; ordrng 1 W10860912 (Lid)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Irondequoit, NY 14617
Evan
Job Details: 12/03/2021
Customer stated that unit would not start cycle and keypad was flashing. Discovered that UI was unresponsive. Replaced UI and tested unit. Unit now starting cycle as it should. Sticker for UI is beginning to peel off ordering UI ; ordrng 1 W11460908 (Console)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Webster, NY 14580
James
Job Details: 12/03/2021
Replaced float switch and tested. Unit functions properly. If problem persists replace control W11410066
We serviced a
WHIRLPOOL DRYER
Model LGR8648LWD
Near Mount Morris, NY 14510
Steve
Job Details: 12/03/2021
Removed vent and cleared birds nest. The dryer tests good.
We serviced a
WHIRLPOOL DRYER
Model WED92HEFW0
Near Livonia, NY 14487
Steve
Job Details: 12/03/2021
Replaced inner door for door not closing properly and air escaping dryer. The dryer tests good.
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXW0
Near Scottsville, NY 14546
Steve
Job Details: 12/03/2021
"Found the motor control unit had failed causing no operation. Replaced mcu and the washer tested good. ; dspstn on spec-tagged invntry: 1 WPW10374126 CNTRL- ELEC , used 1 Sh15 (Shipping) from stock"
We serviced a
JENN AIR RANGE
Model JES1750ES1
Near Rochester, NY 14618
Steve
Job Details: 12/03/2021
Replaced plenum for deteriorated vent. The vent tested good. Glass came in incorrectly. Ordering glass; ordrng 1 W11339500 (Glass)
We serviced a
WHIRLPOOL DRYER
Model MED7230HW1
Near Brockport, NY 14420
Dave L
Job Details: 12/03/2021
"Replaced control, cut off, and harness due to inlet thermistor error. Customer to monitor ; dspstn on spec-tagged invntry: 1 W11526004 CNTRL- ELEC"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Rochester, NY 14626
Evan
Job Details: 12/03/2021
Customer stated that unit was failing to drain. removed drain pump and discovered that pump impeller was failing to spin when pump is actuated. Replaced pump. Ran multiple cycles to confirm function. Unit tested good ; dspstn on spec-tagged invntry: 1 W11412291 PUMP-DRAIN
We serviced a
WHIRLPOOL OVEN
Model WOS51ES4ES02
Near Rochester, NY 14618
Steve
Job Details: 12/03/2021
Replaced the blower and adjusted the element for vibrations during heating. The oven tested good
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Rochester, NY 14607
Evan
Job Details: 12/03/2021
Customer stated that unit is failing to agitate correctly. Found error f7e5 for basket speed fault stored. Found that unit has nidec actuator on machine causing real issue. Replaced with correct agitator. Tested unit. Unit tested good ; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR
We serviced a
KITCHENAID DISHWASHER
Model n/a
Near Rochester, NY 14623
Steve
Job Details: 12/03/2021
"Replaced upper rack adjusters for broken adjusters and falling rack ; used 2 WPW10546503 (ADJUSTER), and 1 Sh15 (Shipping) from stock"
We serviced a
MAYTAG DRYER
Model MGDC465HW0
Near Rochester, NY 14624
Evan
Job Details: 12/03/2021
Customer stated that unit would not heat. Found gas coil valve connector was not fully seated on valve. This was causing issue. Reseated connectors. Tested unit. Observed unit cycle flame on and off consecutively. Unit tests good ; dspstn on spec-tagged invntry: 1 WP3392519 FUSE-THERMAL
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near Pittsford, NY 14534
Evan
Job Details: 12/03/2021
Replacing drawer glide and handle due to handle coming detached from freezer and glide breaking causing basket to fall. Replaced glide and handle. Tested unit. Unit tested good
We serviced a
WHIRLPOOL DRYER
Model CGM2745FQ0
Near Rochester, NY 14607
Evan
Job Details: 12/03/2021
Replacing coon box due to lock box missing key to access coin box. Replaced coin box. Unit tested good
We serviced a
WHIRLPOOL FREEZER
Model GAFZ30FDGB01
Near Canandaigua, NY 14424
Steve
Job Details: 12/03/2021
Replaced door and gasket for warped door causing frost build up in unit.
We serviced a
WHIRLPOOL DRYER
Model MGDC465HW
Near Churchville, NY 14428
Dave L
Job Details: 12/03/2021
Replaced timer control and switch due to items not drying on auto. Customer to monitor.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Spencerport, NY 14559
Dave L
Job Details: 12/03/2021
Replaced heater per specialProject. Leak tested. Testing ok. ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
KITCHENAID FREEZER
Model KRFF302EWH01
Near Rochester, NY 14612
Dave L
Job Details: 12/03/2021
Dropped off nameplate
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Rochester, NY 14605
Dave L
Job Details: 12/03/2021
Replaced control for not operating latch. Unit tested ok. ; dspstn on spec-tagged invntry: 1 W11170317 CNTRL- ELEC
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Ontario, NY 14519
Dave L
Job Details: 12/03/2021
Found a significant leak at the fresh food evaporator. Repaired leak with coupler. Pressure test failed. Exposed freezer evaporator to leak check. No leaks found on evaporators or in machine compartment. Loss of pressure was heard behind cabinet wall near heat exchanger. Called techline to document as unrepairable SR7732396377.; dspstn on spec-tagged invntry: 2 WPW10143759 DRIER-UV DYE
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHV02
Near Webster, NY 14580
James
Job Details: 12/03/2021
Doors not sealing properly. Doors are uneven when closed. Rh door barely reaches cabinet on top and lh door is binding against mullion. Need doors. ; ordrng 1 W11104459 (Door) and 1 W11223753 (Badge) and 1 W11518735 (Door)
We serviced a
GE WASHER
Model GTW220ACK7WW
Near Rochester, NY 14611
James
Job Details: 12/03/2021
Unit stuck in wash cycle. Tested unit and hot water valve makes a grinding noise. Removed hose and cleaned valve and retested. Hot water will not turn off without water being turned off at house. Need valve assembly. ; ordrng 1 WH13X26534 (Valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFW2055FRZ00
Near Rochester, NY 14613
James
Job Details: 12/03/2021
Freezer door stuck. Rails separated in freezer. Need adjusters. ; ordrng 1 WPW10397635 (Adjuster) and 1 WPW10397636 (Adjuster)
We serviced a
WHIRLPOOL OVEN
Model WOD51EC7AB01
Near Irondequoit, NY 14622
James
Job Details: 12/03/2021
Unit cooking 50 degrees too low. Tested elements and temp sensors in Diagnostics. Calibrated both ovens and preheated. Upper oven will not reach above 320 then turns off bake element. Need control. ; ordrng 1 W10803217 (Control) and 1 Sh15 and 1 WP74008369 (Sensor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model URB551WNGZ
Near Canandaigua, NY 14424
Steve
Job Details: 12/03/2021
Found thermistor wire pulled out of connection at control board. Reattached wired and pinched connector. Also added caulk to hold in place. The refrigerator is now working as expected. If problem persist the harness will need to be replaced. The harness is part of the liner and not available.
We serviced a
AMANA WASHER
Model NAH6800AWW
Near Spencerport, NY 14559
Dave L
Job Details: 12/02/2021
Unit will not start due to a faulty latch. Ordering latch ; ordrng 1 Sh (Sh) and 1 WP22004435 (Latch)
We serviced a
WHIRLPOOL WASHER
Model WFW9620HBK0
Near Hemlock, NY 14466
Steve
Job Details: 12/02/2021
Replaced outer drum
We serviced a
WHIRLPOOL DRYER
Model MGDB765FW0
Near Spencerport, NY 14559
James
Job Details: 12/02/2021
Installed foam underneath vent and burner bracket. Tested unit problem remains. Installed extra screws in back panel and taped exhaust vent inside dryer with foil tape. Tested rapid dry and unit did not make the noise. Customer is to monitor.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Farmington, NY 14425
Dave F
Job Details: 12/02/2021
Unit not cooling . Lights are off in cabinet and compressor not running . Power cycled the unit at the breaker and unit turned on and is now cooling . Checked fans in diagnostics both are working . Checked thermistors all passed . Customer will monitor.
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS04
Near Rochester, NY 14606
Dave L
Job Details: 12/02/2021
Found crack on ff liner at the bottom near door. Repaired crack.
We serviced a
MAYTAG DRYER
Model MGD5800TW0
Near Rochester, NY 14624
Dave L
Job Details: 12/02/2021
"The dryer would not heat due to an open thermal fuse. Replaced fuse and replaced gas coils. Unit tested ok. ; dspstn on spec-tagged invntry: 1 WP3392519 FUSE-THERMAL , used 1 279834 (COIL KIT) from stock"
We serviced a
MAYTAG DRYER
Model MED5630HC2
Near Rochester, NY 14619
Dave L
Job Details: 12/02/2021
Dryer would not power on. Found 30amp breaker off in the panel box. Switched dryer on. Testing ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZHV
Near Webster, NY 14580
Evan
Job Details: 12/02/2021
Customer stated they are concerned with refrigerator temperatures constantly changing. Took temperature reading. Freezer measured temperature was ranging between 0 and -1 degree. Took temp reading in fridge. Fridge temperature was between 42-45 degrees. Both compartments are testing within appropriate range. Customer is concerned due to constant fluctuations in refrigerator temp. Spoke with customer about adjusting damper in freezer to compensate for temp adjustment. Explained that damper allows cool air into fridge compartment from freezer. Damper was set to minimum amount of air flow . Adjuster damper and advised customer to monitor temps and report back if Issue persists.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KBS0
Near Webster, NY 14580
Evan
Job Details: 12/02/2021
Customer stated that unit was not cleaning properly and soap would not dispense. Found that unit is leaking from heater nut attachment and water from there has leaked onto motor. Motor is damaged and will need to be replaced along with heater. Ordering motor and heater ; ordrng 1 W11537778 (Heater) and 1 W11416362 (Pump & Motor)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Rochester, NY 14625
Evan
Job Details: 12/02/2021
Customer stated that unit was not cleaning properly. Found shifter fault error code stored (f7e5). Replaced shifter and ran tested cycle. Unit now agitating as it should. Unit tested good ; used 1 W10913953 (Actuator) from stock