Near Victor, NY 14564
Steve
Job Details: 06/21/2019
REFRIGERATOR WHIRLPOOL WRF560SEYB05 Found the duck bill on defrost drain restricted. Cut open the duck bill and water started draining. The refrigerator tested good.
Near Farmington, NY 14425
Steve
Job Details: 06/21/2019
REFRIGERATOR WHIRLPOOL WRT148FZDB00 Found door is warped letting warm air enter unit causing condensation to build inside. ; ordrng 1 LW10668874 (dor-fip)
Near Spencerport, NY 14559
Dave L
Job Details: 06/21/2019
FREEZER WHIRLPOOL WRF535SWHB00 Door was replaced but did not close the gap. The mullion is concave and will not accept the gasket. Called tech line pics attached need to be emailed to whirlpool_techline@whirlpool.com with sr7725156032 as subject.
Near Palmyra, NY 14522
Steve
Job Details: 06/21/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Lowered right caster to stop condenser from vibrating on floor. The refrigerator tested good.
Near Palmyra, NY 14522
Steve
Job Details: 06/21/2019
COOKTOP WHIRLPOOL WFE525S0HV0 Replaced infinite switch for intermittent no operation on right front burner. Left burner with customer. The range tested good. ; dspstn on spec-tagged invntry: 1 W10275048 ELEMENT
Near Marion, NY 14505
Steve
Job Details: 06/21/2019
STACKED LAUNDRY GE GUD24ESSJ0WW Replaced control with same result. Over filling. Found the outer tub air dome was restricted. Customer had an air tank. We blew it out and the washer started to fill and agitate properly.
Near Fairport, NY 14450
Steve
Job Details: 06/21/2019
REFRIGERATOR WHIRLPOOL WRB119WFBM Found the warning label on the plug cord was snapping with airflow behind refrigerator. Removed label and leveled refrigerator. The refrigerator tests good.
Near Rochester, NY 14625
Steve
Job Details: 06/21/2019
REFRIGERATOR WHIRLPOOL KRFC302EPA Replaced ice maker for low ice production. Took front of ice bin off and repositioned magnet so when the door opens the ice bin comes with it.
Near Fairport, NY 14450
Steve
Job Details: 06/21/2019
MICROWAVE WHIRLPOOL WMH31017AS3 Replaced main control and light bulb for build persistently blowing. The microwave tested good. ; used 1 8206232A (BULB) from stock
Near Churchville, NY 14428
Dave L
Job Details: 06/21/2019
DRYER WHIRLPOOL WED9300VU1 Customer stating that unit is working well after having the vent cleaned. They did not have us enter the home.
Near Rochester, NY 14616
Dave L
Job Details: 06/21/2019
FREEZER WHIRLPOOL WSZ57L18DH00 Replaced the evaporator and compressor due to the unit not cooling. Unit began cooling after installation. Parts covered per KB
Near Fairport, NY 14450
Steve
Job Details: 06/21/2019
MICROWAVE WHIRLPOOL WMH31017AS5 Replaced interlock switches with kit that was supplied by the customer for door error codes. The microwave tested good.
Near Hamlin, NY 14464
Shaiman
Job Details: 06/21/2019
WASHER WHIRLPOOL WFW72HEDW0 Drain pump was not draining as it should. Trap was also clogged with debris. Replaced pump. Ran auto verification cycle. Unit testing good.
Near Rochester, NY 14615
Steve
Job Details: 06/21/2019
DISHWASHER FRIGIDAIRE FPHD2481KF1 Replaced water valve for cracked valve that was leaking. The dishwasher tested good.
Near Fairport, NY 14450
Steve
Job Details: 06/21/2019
REFRIGERATOR WHIRLPOOL GSS26C4XXY04 Found broken wire at the bottom of the door that goes to dispenser motor. Repaired wired and taped all wires good. The dispenser motor is working as expected.
Near Fairport, NY 14450
Evan
Job Details: 06/21/2019
RANGE KITCHENAID KDRP407HSS4 Customer stated that power had gone out and unit was displaying PF on display. Could not select any other functions. Inspected UI and removed display ribbon cable from control. Once removing ribbon cable and reseating cable Unit began to function. Tested all functions on stove. Unit tested good
Near Rochester, NY 14617
Evan
Job Details: 06/21/2019
WASHER MAYTAG MAV2757AWW Customer stated that unit was not spinning or draining properly. Upon inspection discovered that motor coupler had broken in 2 pieces causing belt to come loose from drivetrain. Unit will need new motor if customer decides to proceed with repair. If customer would like to proceed with repair please order motor (WP21001950 ) and replacement belt (WP21352320). Quoted customer for $74.90 labor rate ; dspstn on spec-tagged invntry: 1 WP21352320 BELT
Near Pittsford, NY 14534
Steve
Job Details: 06/21/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Customer states the dishwasher is leaking from left side. Tested in diagnostics with outer panel off. The dishwasher did not leak for me. No leaks from dispenser or exhaust fan. Replaced the gasket for good measure.
Near Rochester, NY 14607
Steve
Job Details: 06/21/2019
OVEN AMANA AER6303MFS2 Replaced main control and sensor for stuck key and sensor error code that was preventing bake. The range tested good.
Near Rochester, NY 14621
Evan
Job Details: 06/21/2019
DISHWASHER MAYTAG MDB8959SFZ4 Customer stated track rails are broken causing upper rack to fall . Tech cannot get unit uninstalled due to height of floor. Lowered feet but was still unable to uninstall unit from underneath counter. Unit willneed to be uninstalled before tech can replace tracks. Did not collect service call fee yet. Please contact office once unit is uninstalled.
Near Rochester, NY 14609
Evan
Job Details: 06/21/2019
WASHER FRIGIDAIRE GLTR1670AS0 Customer stated they are hearing same noise as before. Customer had unit running upon arrival. Rear bearing is causing issue. Bearing is beginning to go bad. Quoted customer to replace bearing. Customer does not want to proceed due to cost of part and age of machine. Atec warranty
Near Rochester, NY 14613
Dave L
Job Details: 06/21/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM Replaced damaged harness unit tested good.
Near Webster, NY 14580
Evan
Job Details: 06/20/2019
DISHWASHER KITCHENAID KDHE404DSS0 Customer stated unit is shutting off after running for 15 mins or so. Checked for error codes unit was displaying 6-2 fill valve electrical problem. Tested valve. Valve tested good. Called tech line. Techline recommending unplugging vent fan and running unit. Once doing this issue went away. Fan is drawing to much voltage during cycle. Ordering fan SR: 7725144315; ordrng 1 WPW10469574 (FAN VENT MOTOR )
Near Rochester, NY 14625
Dave L
Job Details: 06/20/2019
REFRIGERATOR KITCHENAID KFCO22EVBL5 Slide ordered was not correct. Reordering slide. Installed gasket. ; ordrng 1 WP13055901 (slide)
Near Penfield, NY 14526
Dave L
Job Details: 06/20/2019
MICROWAVE KITCHENAID KOCE507ESS06 Hinges on microwave door are not closing properly creating a door error. Documented with techline. Ordering hinges; ordrng 2 W10874474 (hinge-door)s
Near Rochester, NY 14609
Shaiman
Job Details: 06/20/2019
WASHER WHIRLPOOL WTW5000DW1 Wrong part was ordered. Reordering part.; ordrng 1 W11116590 (CONTROL)
Near Rochester, NY 14620
Dave L
Job Details: 06/20/2019
REFRIGERATOR GE GTE21GSHBSS Unit is not cooling properly due to a bad defrost timer. Ordering timer and thermostat. ; rqstng P&A on 1 WR09X22737 (DEFROST TIMER) and 1 WR50X24624 (WR50X24624)
Near Rochester, NY 14621
Evan
Job Details: 06/20/2019
RANGE FRIGIDAIRE FFGF3052TSA Moving apt to monday 5/26; saved tckt
Near Rush, NY 14543
Shaiman
Job Details: 06/20/2019
WASHER MAYTAG MHW6000XW2 Unit would not start with an F6E1 error code. Latch tested good. Tested power going to MCU. Power was present. Replaced MCU. Ran auto verification with no issues. Unit is working as expected.; dspstn on spec-tagged invntry: 1 8183270 LATCH
Near Rochester, NY 14625
Shaiman
Job Details: 06/20/2019
WASHER AMANA NTW4516FW3 "Large amount of oil was under the machine. Replaced gear case, unit testing good."
Near Webster, NY 14580
Evan
Job Details: 06/20/2019
COOKTOP JENN AIR JGD3430BS00 Replacing right front orifice holder due to burner screws snapping inside holding causing issue with mounting cooktop. Replaced orifice holder. Reassembled unit. Unit tested good
Near Rochester, NY 14616
Dave L
Job Details: 06/20/2019
REFRIGERATOR WHIRLPOOL WRS322FDAW04 Replaced icemaker due to a failed heater. Harness checks ok. Unit cycled and filled. Customer to monitor.
Near Victor, NY 14564
Steve
Job Details: 06/20/2019
WASHER AMANA NTW4516FW3 Found no error codes. Customer concerned with amount of water. Tested washer with clothing and it is filling as expected. Instructed customer on use of cycles for proper washing. The washer tested good.
Near Caledonia, NY 14423
Steve
Job Details: 06/20/2019
REFRIGERATOR KITCHENAID KSRW25CRSS02 The refrigerator has a low charge. Found the copper behind the unit is black. The unit is exposed to sulfur. The unit is not repairable.
Near Rochester, NY 14624
Steve
Job Details: 06/20/2019
REFRIGERATOR MAYTAG MFF2558FEZ01 "The temps in fresh food section were good. Customer complained of veggies freezing. Raise the temp to pantry to warmest setting. The refrigerator and freezer are packed full that may be causing temps to very due to poor air flow. The freezer door gasket was open on left side causing frost build up in freezer. Heated, reformed and added perma gum behind gasket for better door sealing. The refrigerator tests good. The pantry door was also falling off. Added screws to keep in place. The door tests good."
Near Spencerport, NY 14559
Steve
Job Details: 06/20/2019
WASHER GE GTW460ASJWW Found the extra options were on deep rinse that may have been causing extra time during wash. Filled and agitated. The washer tests good. No serial tag on washer. No charge.
Near Webster, NY 14580
Dave L
Job Details: 06/20/2019
REFRIGERATOR WHIRLPOOL WRT318FZDB02 Items still freezing in the fresh food section. Frost pattern is good. Freezer only has a few items inside put freezer on max setting and recommending putting a load on the freezer (more items or some jugs with water to freezer) this will help stabilize the unit. If problem persists pre order control and thermistor. W11353813. W10838965
Near Penfield, NY 14526
Dave L
Job Details: 06/20/2019
REFRIGERATOR WHIRLPOOL ET1CHKXKT01 Icemaker mold is leaking and the water pressure to the unit is restricted. Customer was not interested in replacing the ice maker.
Near Hilton, NY 14468
Shaiman
Job Details: 06/20/2019
DRYER MAYTAG MEDB835DW4 "Customer concerned about unit not always drying, unit continues to run even when cycle is complete, and a one time occurrence of a PF code. Replaced control. Unit is recognizing good airflow, however the vent appears to be slightly too long. Instructed customer to verify the vent is no more than 7 feet long."
Near Rochester, NY 14617
Dave L
Job Details: 06/19/2019
MICROWAVE WHIRLPOOL WMH31017HZ2 End tone is not operating properly. Ordering control and keypad. Unit is heating proper.y at this time but previously was not. Ordering magnetron . ; ordrng 1 W10754299 (magnetron) and 1 W10892389 (cntrl-elec) and 1 W11175577 (KEYPAD)
Near Webster, NY 14580
Evan
Job Details: 06/19/2019
REFRIGERATOR KITCHENAID KFIS29PBMS02 Did not have intended part. Ordered fresh food pantry door. Need freezer pantry drawer. Ordering freezer pantry ; ordrng 1 W10704093 (CENTER BIN FREEZER)
Near Rochester, NY 14620
Evan
Job Details: 06/19/2019
WASHER GE GTW460ASJ2WW Customer stated that unit was not spinning. Upon inspection checked for error codes. Unit was displaying spin/agitate code 14. Attempted to run cycle. Unit would not stop filling. Pressure hose was clogged causing issue. Cleared hose and tested pressure sensor. Also replaced lid lock with updated moisture strip. Once hose was cleared could hear motor running but not moving basket. Unit needs drive belt. Ordering belt ; ordrng 1 WH01X24180 (BELT )
Near Fairport, NY 14450
Steve
Job Details: 06/19/2019
RANGE WHIRLPOOL KSGG700ESS0 Found panel and console both came in damaged. Took pics. The foot is incorrect. The part number and picture on marcone are incorrect for the stove. JM at office is going to investigate; ordrng 1 FOOTJMINVESTIGATING and 1 W10861216 (panel-drwr) and 1 W10909669 (panl-cntrl)
Near Canandaigua, NY 14424
Shaiman
Job Details: 06/19/2019
MICROWAVE WHIRLPOOL WMH31017HZ2 "Control panel assembly is bent, turn table is testing good. Replacing control assembly.; ordrng 1 W11175577 (CONTROL ASSEMBLY )"
Near Webster, NY 14580
Dave L
Job Details: 06/19/2019
REFRIGERATOR KITCHENAID KBFS22EWMS7 Freezer had ice buildup at bottom. Drain tube was clogged and water supply tube to icemaker was frozen. Replaced drain tube and defrosted water supply tube and broke up and removed ice. Icemaker testing ok. Unit was pulled out on arrival left unit where it was. Customer will reinstall.
Near Rochester, NY 14612
Dave L
Job Details: 06/19/2019
DRYER WHIRLPOOL MGD5630HW0 Replaced UI and control due to intermittent operation
Near Rochester, NY 14612
Dave L
Job Details: 06/19/2019
FREEZER WHIRLPOOL WRF535SWHZ01 Customer had had an issue with condensation in the freezer. This was causing the light not to operate properly. Tightened light bulb and made sure door was closing properly. Turned moisture control on to keep condensation off of the fresh food mullion.
Near Canandaigua, NY 14424
Shaiman
Job Details: 06/19/2019
WASHER MAYTAG MVWB765FW3 F8E1 code stored. Replacing water valve.; ordrng 1 W11165546 (WATER VALVE )
Near Rochester, NY 14622
Evan
Job Details: 06/19/2019
WASHER WHIRLPOOL WTW7800XW4 Replacing lid due to plastic on old lid cracking at hinge causing lid not to lock. Replaced lid ran diagnostic cycle. Ran drain and spin cycle. Unit tested good
Near Greece, NY 14612
Dave L
Job Details: 06/19/2019
DISHWASHER WHIRLPOOL WDF760SADW3 Unit was not heating due to heater lock out ran diagnostics to reset heater and OWI unit passed diagnostic test. Filled rinse aid for the customer; dspstn on spec-tagged invntry: 1 W10083957V CHOPPER 4 BLADE and 1 W10300924V GASKET
Near Sodus, NY 14551
Dave L
Job Details: 06/19/2019
REFRIGERATOR KITCHENAID KFIS29BBBL03 Replaced evaporator and co press or due to unit not cooling. Unit began cooling after install. ; pckd up 1 W10917531 (evaporator)
Near Williamson, NY 14589
Evan
Job Details: 06/19/2019
DRYER MAYTAG MEDC465HW0 Customer stated that they were hearing a metal on metal scratching noise coming from unit. Upon inspection discovered that right side roller had come loose due to triangle clip breaking causing roller to be loose. Replaced clip and cleaned roller shaft. Ran test cycle. Unit tested good
Near Pittsford, NY 14534
Evan
Job Details: 06/19/2019
WASHER MAYTAG MVWC565FW1 Customer stated that unit was not powering up when selecting a cycle. Removed upper panel to inspect control. Discovered that control was receiving 120v but not accepting commands. Led verification light was also not lit. Replaced control. Ran diagnostic cycle. Unit tested good
Near Rochester, NY 14623
Shaiman
Job Details: 06/19/2019
WASHER MAYTAG MHW3505FW0 Replaced UI. Unit testing good.
Near Pittsford, NY 14534
Steve
Job Details: 06/19/2019
DISHWASHER KITCHENAID KDTE104ESS4 The bottom rack is functioning as designed. The wheels are Not broken. The rack pulls out as expected.
Near West Henrietta, NY 14586
Steve
Job Details: 06/19/2019
DISHWASHER KITCHENAID KDTE254ESS2 Found a piece of glass in the pump that was stopping pump and then not allowing dishwasher to run. Removed glass and the dishwasher started to work as expected. Reattached the gasket to dispenser
Near Clifton Springs, NY 14432
Shaiman
Job Details: 06/19/2019
WASHER MAYTAG MHW6630HW0 Customer concerned about clothes coming out soaking wet. No error codes stored. Unit drains and spins in quick test cycle. No debris in drain trap. Contacted tech line. Agent suggests there are no issues with the machine. Informed customer on good loading habits. Unit testing good.SR: 7725131044
Near Rochester, NY 14624
Steve
Job Details: 06/19/2019
DISHWASHER KITCHENAID KDFE104HPS0 Replaced tub for persistent leaking The dishwasher tested good.
Near Geneva, NY 14456
Shaiman
Job Details: 06/19/2019
WASHER MAYTAG MVWC565FW1 Customer concerned about a smelly smell emitting from the washer. Called tech line. Agent says there is nothing that comes in the washer from the factory that could cause a stinky smelly smell. Unit is functioning as it should. Suggested customer should get in contact with customer support.SR: 7725132402
Near Hamlin, NY 14464
Steve
Job Details: 06/19/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Replaced motor sump for motor not staring the dishwasher tested good. Left parts with customer.
Near Rochester, NY 14619
Steve
Job Details: 06/19/2019
REFRIGERATOR MAYTAG MFW2055FRZ00 Replaced evap fan motor for no cool. The refrigerator tested good.
Near Brockport, NY 14420
Steve
Job Details: 06/19/2019
DRYER AMANA NED4655EW1 Found there was no power from L1 to L2 at the block causing then dryer to not turn on. Should be 240 volts.
Near Fairport, NY 14450
Steve
Job Details: 06/19/2019
DISHWASHER KITCHENAID KDFE104HBL0 Replaced dispenser for leaking. The dishwasher tested good.
Near Fairport, NY 14450
Steve
Job Details: 06/19/2019
REFRIGERATOR KITCHENAID KBFC42FTS07 Replaced ice maker for no ice production. Cleaned rails that were frosted causing the door to pull out hard.
Near Rochester, NY 14616
Dave L
Job Details: 06/18/2019
MICROWAVE MAYTAG MMV4206FZ3 "Unit is not heating due to a failed magnetron. Ordering magnetron. Part is covered under 120 month warranty. ; ordrng 1 W10818686 (magnetron), dspstn on spec-tagged invntry: 1 W11244490 INTERLOCK"
Near Webster, NY 14580
Dave L
Job Details: 06/18/2019
OVEN JENN AIR JJW3830DS02 Oven still having ghost light issue. Called techline for updated version of UI. UI needs to be ordered from whirlpool directly to avoid receiving old stock. ; ordrng 1 W10876350 (panl-cntrl)
Near Webster, NY 14580
Shaiman
Job Details: 06/18/2019
WASHER WHIRLPOOL WTW5000DW2 Power indicating light on control board is not illuminating when connected to power. Control board should be replaced. ; ordrng 1 W11116590 (CONTROL)
Near Fairport, NY 14450
Evan
Job Details: 06/18/2019
WASHER MAYTAG MVWB835DW0 Customer stated that agitator was not moving during wash cycle. Upon inspection discovered teeth on gear case were stripped causing issue. Ordering gear case and wash plate; ordrng 1 W10811956 (GEAR CASE ) and 1 W10902814 (WASH PLATE )
Near Rochester, NY 14619
Steve
Job Details: 06/18/2019
REFRIGERATOR MAYTAG MFW2055FRZ00 Found the screw that holds left rail was loose causing door to stay open. The fan had ice all around it. Removed ice and fastened screw do door can close. Found the icemaker is missing bail arm. Ordering bail arm. ; ordrng 1 WPW10474785 (arm-shut)
Near Rochester, NY 14618
Steve
Job Details: 06/18/2019
DISHWASHER KITCHENAID KUDA03CTBS3 Found vent motor getting power but not running causing condensation accumulating above vent fan. ; ordrng 1 WP8269259 (gasket) and 1 WP8572611 (vent)
Near Fairport, NY 14450
Steve
Job Details: 06/18/2019
REFRIGERATOR WHIRLPOOL GD25DIXHB02 The water tube is broken at the dispenser. Put in a water tube but if problem persists preorder water tube. ; rqstng P&A on 1 WP4388152 (fitting)
Near Victor, NY 14564
Evan
Job Details: 06/18/2019
RANGE WHIRLPOOL WEE745H0FH1 Customer stated unit was flashing f2e1 error code for stuck /shorted keypad. Cleared code but code continually kept showing up on display. Replaced keypad. Unit is still experiencing issue. Ordering control ; ordrng 1 W10884488 (CONTROL )
Near Victor, NY 14564
Evan
Job Details: 06/18/2019
RANGE WHIRLPOOL KMBP107ESS02 Ceramic clip for microwave element has broken. Part tech has is missing clip. Reordering clip ; ordrng 1 W10909479 (SUPPORT)
Near Rochester, NY 14616
Dave L
Job Details: 06/18/2019
REFRIGERATOR MAYTAG MFI2269VEM7 Installed new gasket. Repaired door at hinge.
Near Webster, NY 14580
Dave L
Job Details: 06/18/2019
OVEN WHIRLPOOL WFE720H0AS0 Unit was not heating due to an open bake element. Replaced element and tested. Unit tested good.
Near Rochester, NY 14624
Dave L
Job Details: 06/18/2019
REFRIGERATOR WHIRLPOOL WRS312SNHM01 Greased sticking drawers and removed light to install shelf. Reinstalled light. Crisper snow operating properly.
Near Rochester, NY 14626
Shaiman
Job Details: 06/18/2019
WASHER WHIRLPOOL GHW9150PW4 Unit fills with water on its own. Water valve and control should be replaced. Customer declines further repair. Service fee charged in job 82734.
Near Rochester, NY 14609
Shaiman
Job Details: 06/18/2019
WASHER WHIRLPOOL WFW94HEXW2 F6E1 F5E2 error codes stored. Control board should be replaced. Customer declines further repair.
Near Webster, NY 14580
Shaiman
Job Details: 06/18/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Customer concerned about unit causing the breaker to trip near the end of the cycle. Ran unit through a diagnostic cycle and the unit did trip when the heating load was tested. Contacted tech line. Tech line agent requested to investigate the breaker and confirm that it is not a GFI breaker. Unit is indeed on a 15A GFI breaker; agent stated the machines will cause GFI units to trip. Tech line agent recommended to have customer contact an electrician to have the breaker replaced. Customer contacted the builder who said GFI is code. Suggested customer to upgrade breaker from 15a to 20a. SR: 7725118265
Near Rochester, NY 14609
Shaiman
Job Details: 06/18/2019
DISHWASHER AMANA ADB1400AGS1 No power going to unit. Suggested to have an electrician evaluate the wiring to panel box. Unable to test unit.
Near Rochester, NY 14611
Shaiman
Job Details: 06/18/2019
WASHER KENMORE 110.270326 Customer concerned of a loud noise when unit is in spin cycle. Bearings should be replaced. Customer declining further repair. ; dspstn on spec-tagged invntry: 1 W10435302 BEARING
Near Rochester, NY 14624
Shaiman
Job Details: 06/18/2019
DRYER MAYTAG WHD3090GW0 "Customer concerned of vent light coming on. Condenser was clogged with dust/lint. Cleaned condenser, unit testing good."
Near Walworth, NY 14568
Evan
Job Details: 06/18/2019
DISHWASHER MAYTAG MDB8959SFZ4 Customer stated upper rack was falling. Upon inspection discovered that welds for upper track had broken causing rack to fall. Replaced tracks. Unit tested good ; dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK
Near Rochester, NY 14624
Steve
Job Details: 06/18/2019
FREEZER WHIRLPOOL WRX735SDHZ01 "Replaced main control, damper and damper gasket for to cold in FF section. The refrigerator tests good."
Near Fairport, NY 14450
Steve
Job Details: 06/18/2019
REFRIGERATOR KITCHENAID KRFF305ESS02 Customer concerned with condensation on shelves when door is opened. The condensation is normal operation due to heat from room entering unit when doors opened. Leveled legs to line up doors.
Near Pittsford, NY 14534
Steve
Job Details: 06/18/2019
MICROWAVE KITCHENAID HMS2040BSS1 Found the flap for vent is loud when opening/ closing. Removed vent for noise. Microwave worked as expected with no abnormal noises.
Near Brockport, NY 14420
Dave L
Job Details: 06/18/2019
RANGE WHIRLPOOL AER6303MFS2 "Replaced board due to display concerns. Found unit with breaker off. Turned breaker on, unit tested good. Left breaker off."
Near Pittsford, NY 14534
Evan
Job Details: 06/18/2019
WASHER WHIRLPOOL WFW92HEFC0 Customer stated unit is producing a rattling noise since last repair. Checked for codes. No codes present. Ran test cycle. Discovered that rotor bolt was loose causing issue. Tightened rotor bolt ran test cycle again. Unit tested good
Near Fairport, NY 14450
Evan
Job Details: 06/18/2019
WASHER KENMORE 110 45872404 Customer stated units tub was sitting lower than it should and unit was not draining. Upon inspection discovered that area where support spring mounts to had cracked and broken. Cabinet is no longer made by manufacturer. Warranty company to offer customer buy out
Near Rochester, NY 14620
Evan
Job Details: 06/18/2019
DISHWASHER MAYTAG MDB7749SBW1 Customer stating unit will not drain. Upon inspection discovered that unit would not run pump after selecting cancel/drain cycle. Pump is not receiving voltage. Unit needs control and UI. Customer has decided to replace unit. Collecting service call fee; dspstn on spec-tagged invntry: 1 W10595568 CNTRL-ELEC
Near Mendon, NY 14506
Steve
Job Details: 06/18/2019
MW-HOOD COMBO MAYTAG MMV4205DS1 Replaced door switches for light staying on and fan running while not in use. The microwave tested good. ; dspstn on spec-tagged invntry: 1 W11244490 INTERLOCK
Near Rochester, NY 14610
Evan
Job Details: 06/18/2019
DISHWASHER FRIGIDAIRE FGID2474QF0B Replaced control board due to old board failing to send power to dispenser. Replaced control ran multiple test cycles. Unit tested good dispenser now functioning as it should.
Near Brockport, NY 14420
Dave L
Job Details: 06/18/2019
RANGE WHIRLPOOL WFG525S0HZ0 Checked oven for temp issues. Went over use and care with the customer and made sure door was shutting properly. Unit testing good. Showed customer calibration.
Near Fairport, NY 14450
Steve
Job Details: 06/17/2019
DISHWASHER FRIGIDAIRE FPHD2491KF0 Found the door switch is has loose connection in both switches. Quoted customer for door switch replacement ; rqstng P&A on 1 5304475570 (latch)
Near West Henrietta, NY 14586
Steve
Job Details: 06/17/2019
WASHER WHIRLPOOL GHW9400PL0 Replaced water valve for water entering machine while not on. The washer tested good.
Near West Henrietta, NY 14586
Steve
Job Details: 06/17/2019
REFRIGERATOR KITCHENAID MBF2258DEH00 The refrigerator was working on arrival. The customer stated that it sopped cooling. Tested in diagnostics and the unit passed all tests. Found some frost on back wall of freezer but the coils are clear at the bottom. Change adaptive defrost to normal defrost. The customer is going to monitor. ; dspstn on spec-tagged invntry: 1 WPW10503278 ADC - JAZZ
Near Honeoye Falls, NY 14472
Steve
Job Details: 06/17/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Replaced compressor and die dryer for no cool. The refrigerator tested good.
Near Henrietta, NY 14467
Dave F
Job Details: 06/15/2019
DISHWASHER KENMORE 587.14024200A New inner door panel came with gasket . Installed inner door panel . Tested dishwasher. Tested good . No leaks .
Near Honeoye Falls, NY 14472
Dave F
Job Details: 06/15/2019
OVEN JENN AIR W132B Replaced broken wire and connector to bake element. Tested unit . Tested good
Near Rochester, NY 14616
Shaiman
Job Details: 06/15/2019
DRYER WHIRLPOOL TGDS780JQ1 "Dryer would not heat and made a clicking noise. Belt was damaged and a roller was frozen. Thermal fuse was also defective. Installed maintenance kit and replaced thermal fuse. Unit testing good. ; used 1 4392065 (REPAIR KIT), and 1 WP3392519 (FUSE-THERMAL) from stock"