Service History 147 - Appliance Tec

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near Hamlin, New York 14464

Dave L

Job Details: 10/26/2022

Found electrical smellComing from motor. Ordering motor; ordrng 1 W11549461 (Motor)

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Hilton, New York 14468

Dave L

Job Details: 10/24/2022

Customer is having draining issues at the end of the cycle. Drain pump runs but will remain in the drain line Al the way to the plumbing connections. Under the sink there is no air gap to prevent drain siphon. Pics attached. Recommending piping dishwasher into stand pipe above the sink trap; dspstn on spec-tagged invntry: 1 W11412291 PUMP-DRAIN

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Geneva, New York 14456

Doug Balcom

Job Details: 10/24/2022

Replaced dampers. Ran calibration. Ran diagnostic test no codes. Unit is operating as designed.

We serviced a

WHIRLPOOL WASHER

Model LSQ9030PQ5

Near Rochester, New York 14612

Dave L

Job Details: 10/24/2022

"Customer concerned with smell and timer not advancing. Inspected wiring harness, motors, and timer. Timer isFailing documented with safety 7734863948"

We serviced a

MAYTAG DISHWASHER

Model MDB8959SFZ4

Near Henrietta, New York 14467

Ray Benedetto

Job Details: 10/24/2022

Replaced console. Tested unit with self-diagnostic. All operations normal.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Pittsford, New York 14534

Ray Benedetto

Job Details: 10/24/2022

"Unit not cleaning dishes and excessive buildup inside dishwasher. Heater error in memory. Heating element reading ~13.5 ohms, within specifications. Reset control board and tested with self-diagnostic was able to energize heater. Found some seepage coming from bottom of float switch due to excess buildup. Cleaned up some buildup. Started cycle to eliminate buildup and recommended customer use vinegar to clean any residue. Customer will monitor."

We serviced a

WHIRLPOOL DISHWASHER

Model KDPM604KPS1

Near Pittsford, New York 14534

Ray Benedetto

Job Details: 10/24/2022

Replaced upper rack holder and tub nuts. Tested with self-diagnostic. No leakage.

We serviced a

MAYTAG DISHWASHER

Model MDB8959SFZ4

Near Fairport, New York 14450

Ray Benedetto

Job Details: 10/24/2022

"Rails disconnected from cabinet. Replaced rails and tested, no leakage.; used 1 W11259785 (Left Track), and 1 W11259786 (Right Rack) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Hilton, New York 14468

Dave L

Job Details: 10/24/2022

Found tubing among contact with machine cover causing a noise. Adjusted tubing. Moved deli drawer into correct position due to itemsFreezing in fresh food section; dspstn on spec-tagged invntry: 1 W10316760 THERMISTOR

We serviced a

MAYTAG WASHER

Model MVWB835DW0

Near Rochester, New York 14612

Dave L

Job Details: 10/24/2022

Customer concerned with a noiseDuring agitation. Ran diagnostics. Significant play on agitator agitator will not come off of transmission shaft. Rotor is also seized onto the transmission. The customer is going to replace; dspstn on spec-tagged invntry: 1 W10734521 SLIDER and 1 W11393685 GEARCASE

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ0

Near Irondequoit, New York 14609

James

Job Details: 10/24/2022

Unit not washing. F8e2 error. Unit has recalled heater installed. Project code S17304Pump runs but not circulating water. Need pump and updated heater. 10 years warranty on part ; ordrng 1 W11416363 (Pump) and 1 W11537778 (Heater)

We serviced a

WHIRLPOOL WASHER

Model WTW4950HW2

Near Irondequoit, New York 14609

Andres V

Job Details: 10/24/2022

"I tired to order suspension rods as well for this but they were added to list but I'm not sure what happened.; ordrng 1 W11217817 (Suspension), dspstn on spec-tagged invntry: 1 W11608056 CONTROL"

We serviced a

AMANA REFRIGERATOR

Model AFF2534FEW2

Near Webster, New York 14580

Andres V

Job Details: 10/24/2022

Replaced harness that had defrost sensor. I put unit back together and set temp to recommended settings.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADB3

Near Webster, New York 14580

Andres V

Job Details: 10/24/2022

Customer stated unit was leaking. I started a cycle and immediately noticed water coming from underneath unit. I took off kickplate and saw that the drain hose had a cut. Unit needs new drain hose.; ordrng 1 8269144A (Drain hose)

We serviced a

WHIRLPOOL WASHER

Model WTW4800XQ2

Near Rochester, New York 14609

Andres V

Job Details: 10/24/2022

Customer stated unit was not draining. I diagnosed unit and found a sock stuck between outter tub and pump. I took sock out and tested unit. Unit now drains and is working properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Rochester, New York 14626

Dave L

Job Details: 10/24/2022

Replaced unresponsive jazz board. Tested ok; dspstn on spec-tagged invntry: 1 WPW10503278 ADC - JAZZ

We serviced a

MAYTAG WASHER

Model MHW4300DW0

Near Rochester, New York 14612

Dave L

Job Details: 10/24/2022

Bellow gasket was out of place and retaining water. Un fastened bellows and adjusted drain unit it lined up properly. Tested ok. ; dspstn on spec-tagged invntry: 1 W11106747 BELLOW

We serviced a

MAYTAG WASHER

Model MVWB766FW0

Near Fairport, New York 14450

Ray Benedetto

Job Details: 10/24/2022

"Unit making loud noise during wash cycle. Found oil leakage underneath basket. Could not remove rotor. Basket is off-balance, favoring rear right. Called Techline SR77343887578. Ordering parts to repair.; ordrng 1 W11393685 (Gearcase) and 1 W11130359 (Suspension Rods) and 1 W10754158 (Stator) and 1 W10754161 (Rotor) and 1 W10557975 (Slider) and 1 W10006494 (Spring) and 1 W10734521 (Snap Ring) and 1 W10754448 (Clutch) and 1 W10882734 (Agitator)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Fairport, New York 14450

Andres V

Job Details: 10/24/2022

Replaced water filter housing. I installed filter and tested it. Filter is no longer popping out and is now working properly.

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFE01

Near Rochester, New York 14609

James

Job Details: 10/24/2022

No frost pattern. Door gaskets loose in doors. Ff gasket no seal on top edge. Defrost heater melted evap cover. Disconnected fan and ran unit. Low frost pattern. Sealed system leak. Customer opted to not repair ; ordrng 1 W10836706 (Evap) and 1 W10843121 (Drier) and 1 W11504416 (8.5\6) and 1 W11504445 (5x4) and 1 W11504436 (5x1.8) and 1 Sh15

We serviced a

WHIRLPOOL DRYER

Model MEDC465HW0

Near Scottsville, New York 14546

Jeremy

Job Details: 10/24/2022

"Customer stated clothes are not drying and dryer shuts off prematurely. Found that dryer does not heat, checked and found faulty timer. Replaced timer, unit tested good."

We serviced a

KITCHENAID RANGE

Model KSDG950ESS3

Near Honeoye Falls, New York 14472

Jeremy

Job Details: 10/24/2022

Customer stated oven door glass was broken when they opened the box it came in. Ordering outer door panel and nameplate.; ordrng 1 WPW10634271 (Outer Door) and 1 W10839793 (Badge)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ

Near Rochester, New York 14615

Dave L

Job Details: 10/24/2022

Replaced upper fresh food led module that was flickering.

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Phelps, New York 14532

Doug Balcom

Job Details: 10/24/2022

"Customer states unit stops after wash cycle and unit squeels in spin. Found bad control, belt and cam. ordering parts.; ordrng 1 W11556725 (Control) and 1 W10721967 (Cam) and 1 WPW10006384 (Belt)"

We serviced a

WHIRLPOOL RANGE

Model KEBS109BSS01

Near Honeoye Falls, New York 14472

Jeremy

Job Details: 10/24/2022

"Replaced thermal fuse, advised customer about not leaving oven door open after baking. Unit tested good."

We serviced a

WHIRLPOOL WASHER

Model WTW7500GC2

Near Rochester, New York 14613

Dave L

Job Details: 10/24/2022

Lid is broken and the washer is faulting on a water temperature error. Valve thermistor is open lid ordered was not the part intended.Ordering lid ; ordrng 1 W11130236 (Lid)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Newark, New York 14513

Doug Balcom

Job Details: 10/24/2022

Customer states unit will not fill with water. Ran diagnostic test found F7E1 error code. Tachometer signal missing. Found motor run capacitor bad. Ordering capacitor.; ordrng 1 W11395618 (Capacitor)

We serviced a

WHIRLPOOL WASHER

Model WTW7500GC2

Near Lyons, New York 14489

Doug Balcom

Job Details: 10/24/2022

Customer cancelled at the door. They do not want to pay the service fee. They were under the assumption that it was under warranty through rent a center. They will contact rent a center and advise us if they need us to come back.

We serviced a

WHIRLPOOL DISHWASHER

Model KDFM404KPS0

Near Pittsford, New York 14534

Ray Benedetto

Job Details: 10/24/2022

User Interface would not power on. Interface not receiving any DC voltage and control board not receiving any AC voltage. Found breaker off in customer's basement. Flicked back on and tested with self-diagnostic. Could get interface to fail. Customer will monitor.

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Honeoye Falls, New York 14472

Jeremy

Job Details: 10/24/2022

"Customer stated that unit is leaking, found that unit is leaking from heater bushings. Replaced heater in accordance with special project. Unit tested good. S code: S17304; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT"

We serviced a

WHIRLPOOL DRYER

Model NED4655EW1

Near Ontario, New York 14519

James

Job Details: 10/24/2022

Dryer overheating. Tested airflow to outside. L2 terminal loose on terminal block. Tightened connections and tested heater and thermostat. Heat cycling properly.

We serviced a

WHIRLPOOL DRYER

Model WGD94HEAW0

Near Rochester, New York 14618

Josh Henchen

Job Details: 10/24/2022

"Customer stated dryer stopped spinning/working. Checked and found no codes. Tested air flow, air flow was poor. Noticed rollers ceased up and blower wheel cracked. Motor has a slight humming sound when ran, unit needs dryer repair kit, blower wheel and motor. Customer decided to get a new Dryer.; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT"

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Macedon, New York 14502

Josh Henchen

Job Details: 10/24/2022

"Customer stated unit was not washing clothing correctly. Called lowes and set up appt for friday to come with Main control, prior diagnosis was done at customers home. Ordering Main control W11611306.; ordrng 1 W11611306 (Main Control)"

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW

Near Rochester, New York 14608

Josh Henchen

Job Details: 10/24/2022

Called customer to see if I could come early due to appt time. Customer informed me there was a plastic bag in her sink that plugged the hole and lead to water overfilling. The washer is working as expected.

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Rochester, New York 14609

Josh Henchen

Job Details: 10/24/2022

"Replaced ACU due to intermittent response. Checked and found no error codes, Ran diagnostic, all functions as expected. Ran regular cycle with no issue. Washer checks good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFT2776FEZ00

Near Rochester, New York 14606

Dave L

Job Details: 10/24/2022

Installed drain pan kit due to water build up. Customer to monitor.

We serviced a

MAYTAG DISHWASHER

Model MDB8959SFZ4

Near Rochester, New York 14607

Josh Henchen

Job Details: 10/24/2022

"Customer stated they noticed a drip down in the basement under dishwasher. Checked and found no codes, Ran diagnostic cycle. No leaks coming from dishwasher. Ran Prowash cycle, could not duplicate complaint, no leaks. Dishwasher checks good."

We serviced a

MAYTAG WASHER

Model MHW6630HW3

Near Ontario, New York 14519

James

Job Details: 10/24/2022

Unit shuts off on its own without finishing cycle. Updated acu then unit would not piwer on. Retested software and verified power to acu. ; ordrng 1 W11550453 (Acu) and 1 W11325572 (Panel)

We serviced a

AMANA RANGE

Model ACR4303MFS5

Near Canandaigua, New York 14424

Jeremy

Job Details: 10/24/2022

"Customer stated right rear burner does not heat. Found that burner tests open. Replaced burner, unit tested good."

We serviced a

MAYTAG WASHER

Model MHW8630HC0

Near Ontario, New York 14519

James

Job Details: 10/24/2022

Unit leaking and not allowing fabric softener to dispense. Soap residue on inside of panel from dispenser. No holes in bellows. Need dispenser. ; ordrng 1 W11524106 (Dispenser)

We serviced a

KITCHENAID DISHWASHER

Model KDFE104KBL0

Near Williamson, New York 14589

James

Job Details: 10/24/2022

Complaint of leak on lh side. Ran unit with door panel removed and found no leaks. Replaced vent gasket and retested. Found no leaks customer is to monitor.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Rochester, New York 14610

Andres V

Job Details: 10/24/2022

Replaced soap dispenser.

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Lyons, New York 14489

Doug Balcom

Job Details: 10/24/2022

Replaced control and water inlet valve. Ran calibration. Ran diagnostic test no codes. Unit is operating as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM09

Near Rochester, New York 14607

Josh Henchen

Job Details: 10/24/2022

Replaced damage fresh food and freezer doors due to dents in both Doors. Refrigerator checks good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM05

Near Rochester, New York 14607

Josh Henchen

Job Details: 10/24/2022

Door is with Mike @ adventure place.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM09

Near Rochester, New York 14607

Josh Henchen

Job Details: 10/24/2022

Replaced Fresh foods and freezer door due to Damage on doors. Refrigerator checks good.

We serviced a

MAYTAG WASHER

Model MVWB755DW0

Near Rochester, New York 14613

James

Job Details: 10/20/2022

"Unit not starting cycle. F7e1 and f0e5. Tightened hinge screws and ran Diagnostics. Something is stripped near gearcase. Found agitator worn, gearcase failed and slider making noise. May need to break rotor to disassemble. Stator has ten years warranty. Send estimate ; ordrng 1 W10754158 (Stator) and 1 W10902814 (Impeller) and 1 Sh15 and 1 W11393685 (Gearcase) and 1 W10734521 (Slider) and 1 W10754161 (Rotor JIC), dspstn on spec-tagged invntry: 1 W10810403 LID LOCK ASSY , states that autho needed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WZF79R20DW04

Near Palmyra, New York 14522

Doug Balcom

Job Details: 10/20/2022

Customer states freezer not freezing. Unit was unplugged and defrosted when I arrived. Customer states there was ice built up on the back wall of the freezer and stuff on the top shelf was defrosted. I replaced the defrost thermistor. If the problem persists the unit will need a control. ; used 1 WPW10383615 (Thermistor) from stock

We serviced a

MAYTAG WASHER

Model MHW6630HW3

Near Geneva, New York 14456

Doug Balcom

Job Details: 10/20/2022

"Customer states unit stops mid cycle on any cycle on the left side of the control. Ran diagnostic test found F8E1 error code. There is 90 psi of water pressure to the unit. Ordering water valves, control, and pressure sensor. ; ordrng 1 W11550453 (Control) and 1 W11316255 (Water valve) and 1 W11316256 (Water valve) and 1 W11316246 (Pressure sensor)"

We serviced a

WHIRLPOOL DRYER

Model WED5100HW2

Near Geneva, New York 14456

Doug Balcom

Job Details: 10/20/2022

Replaced cabinet and legs. Ran diagnostic test no codes. Unit is operating as designed.

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Geneva, New York 14456

Doug Balcom

Job Details: 10/20/2022

Customer states unit not working. Ran diagnostic test no codes. Ran calibration cycle. Ran diagnostic test no codes. Unit is operating as designed.

We serviced a

MAYTAG WASHER

Model MVWC415EW1

Near Geneva, New York 14456

Doug Balcom

Job Details: 10/20/2022

Customer states unit is very noisey in spin. Ran diagnostic test no codes. Found bad gearcase unit is squeeling and grinding in spin. Customer declined repair and will buy a new unit.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Pittsford, New York 14534

Ray Benedetto

Job Details: 10/20/2022

"Loud noise verified from compressor in test cycle on maximum and minimum speeds. Needs compressor to repair. Customer will contact Costco about replacement options.; rqstng P&A on 1 W11557671 (Compressor) and 2 W11504415 (Coupler 8/8.5)s, ordrng 2 W11504431 (Coupler 7.5)s, rqstng P&A on 2 W11506619 (Coupler 8)s and 1 W11109499 (Drier) and 2 W11504433 (Coupler 6/4)s, ordrng 2 W11504447 (Coupler 5/1.8)s, rqstng P&A on 1 W11506635 (Access Valve) and 1 W11504416 (Coupler 8/6)"

We serviced a

WHIRLPOOL DISHWASHER

Model KDPM604KPS1

Near Pittsford, New York 14534

Ray Benedetto

Job Details: 10/20/2022

Broken flange on rack holder. Ordering rack holders and tub nuts.; ordrng 2 W11553484 (Upper Left Rack Holder)s and 2 W11545286 (Tub Nut)s

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Webster, New York 14580

Andres V

Job Details: 10/20/2022

Customer stated unit was making a noise. I diagnosed unit by running a diagnostic cycle I didn't hear anything in this cycle. I then started a quick wash I watched unit agitate but did not hear any noise. I could not duplicate issue.; dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 W11239857 BELT

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Williamson, New York 14589

Andres V

Job Details: 10/20/2022

Installed new UI. Made sure unit was set to previous settings. Informed customer that ice can take up to 24hrs to produce.; dspstn on spec-tagged invntry: 1 W11579560 ICEMAKER

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Farmington, New York 14425

Josh Henchen

Job Details: 10/20/2022

"Customer stated washer was getting stuck on sensing cycle. Checked and found no error codes, Ran diagnostic, all functions as expected. 123.6V at outlet. Ran a normal cycle, functions as expected. Ran Power wash, Bulky/Sheets, drain and spin used cold-warm temp settings, all functions as expected. Washer checks good."

We serviced a

MAYTAG REFRIGERATOR

Model MSS25N4MKZ04

Near Rochester, New York 14618

Ray Benedetto

Job Details: 10/20/2022

"Unit is not cooling. Excessive frost build-up on evaporator and cover. Verified that heater energized in diagnostic mode. Thawed out all frost. Control board has double sticker, indicating faulty defrost software. Contacted Techline SR7734863145 to document. ; O-emld tckt"

We serviced a

WHIRLPOOL RANGE

Model WEE510S0FS2

Near Macedon, New York 14502

Josh Henchen

Job Details: 10/20/2022

Stated when you turn on top left burner the bottom left burner says 19. Checked and found no error codes. Console turns on both burner displays if you click the top left burner on. Checked and found faulty Console. Ordering console W10893947; ordrng 1 W10893947 (CONTROL PANEL)

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Hilton, New York 14468

Dave L

Job Details: 10/20/2022

Top did not come with clips needed for repair. Parts will need to be researched ; dspstn on spec-tagged invntry: 1 WP8312709 CLIP

We serviced a

WHIRLPOOL RANGE

Model KEBS109BSS01

Near Honeoye Falls, New York 14472

Jeremy

Job Details: 10/20/2022

Called and spoke with customer about use of the oven. Customer stated that they occasionally leave the oven door open after baking. I explained to customer how leaving the door open will cause thermal fuse to blow. Ordering thermal fuse.; O-emld tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF507HBS02

Near Fairport, New York 14450

Josh Henchen

Job Details: 10/20/2022

"Replaced Right side fresh foods door due to mis alignment. Refrigerator checks good. Customer stated they have not been able to get ice out of door since prior repair. Checked and found ice build up, cleared and tested. Checks good. Customer will monitor.; dspstn on spec-tagged invntry: 1 W11104459 DOOR"

We serviced a

MAYTAG DISHWASHER

Model MDB8959SFZ4

Near Pittsford, New York 14534

Jeremy

Job Details: 10/20/2022

"Found that upper right track was not tight and water was leaking from screw hole. Replaced track and tightened properly. Unit is no longer leaking.; dspstn on spec-tagged invntry: 1 W11177741 GASKET , used 1 W11259786 (TRACK) from stock"

We serviced a

JENN AIR REFRIGERATOR

Model JSD2697KEY

Near Williamson, New York 14589

Andres V

Job Details: 10/20/2022

Replaced filter housing. I tested unit and it is no longer bubbling like before.

We serviced a

WHIRLPOOL WASHER

Model WTW2000HW0

Near Rochester, New York 14621

James

Job Details: 10/20/2022

Lid broken off himge pin missing. Control panel broken. Hose clamp missing. Partially installed lid and tested. ; ordrng 1 W11356297 (Fascia) and 1 W10869494 (Top) and 1 W10869489 (Hinge) and 1 W10869787 (Drawer)

We serviced a

MAYTAG DISHWASHER

Model MDB7749AWW2

Near Webster, New York 14580

James

Job Details: 10/20/2022

Replaced dispenser and tested. Unit functions properly. One year warranty on repair.

We serviced a

WHIRLPOOL DRYER

Model WED8000DW4

Near Canandaigua, New York 14424

Jeremy

Job Details: 10/20/2022

"Unit has excessive squeaking when running. Found center front support roller was !issuing retainer clip and does not spin freely. Replaced roller and clip and cleaned all roller shafts with sand paper. Unit tested good. If problem returns, preorder belt W10849499; used 1 349241T (Roller kit) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE704DSS0

Near Williamson, New York 14589

Andres V

Job Details: 10/20/2022

"I replaced pump and dispenser. Tested unit on a diagnostic cycle, unit is draining and dispenser is opening."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDIHZ08

Near Ontario, New York 14519

Andres V

Job Details: 10/20/2022

Installed new ACU. Plugged unit back in heard compressor and all fans turn on.; dspstn on spec-tagged invntry: 1 W11558182 CNTRL- ELEC

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Rochester, New York 14626

Dave L

Job Details: 10/20/2022

"Replaced Gearcase parts due to oil leaking under machine. ; dspstn on spec-tagged invntry: 1 W10721967 CAM 1 W11239857 BELT , and 1 WPW10006355 ACTUATOR"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Canandaigua, New York 14424

Jeremy

Job Details: 10/20/2022

"Icemaker does not cycle when test switch is pressed. Wrong icemaker was preordered, ordering icemaker.; ordrng 1 W11284458 (ICEMAKER), dspstn on spec-tagged invntry: 1 W11546935 ICEMAKER"

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Rochester, New York 14609

James

Job Details: 10/20/2022

Unit dead full of water. Removed water and found drain pump disconnected. Reconnected and secured harness to pump. Calibrated and ran Diagnostics successfully.

We serviced a

WHIRLPOOL RANGE

Model WGG555S0BS01

Near Penfield, New York 14526

Josh Henchen

Job Details: 10/20/2022

"Customer stated oven not reaching desired temperature. Checked and found no codes, tested oven to 350?, took about 8 mins to reach temp. Temp reading after 15 mins was 325? after 20 mins tested at 360?. Range checks good.; dspstn on spec-tagged invntry: 1 12400035 IGNITOR"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Canandaigua, New York 14424

Jeremy

Job Details: 10/20/2022

"Called techline and was advised to replace fill tube, dual Valve and heater. Ordering fill tube, heater and valve.; ordrng 1 WPW10341329 (Dual Valve) and 1 W10815476 (Fill Tube) and 1 W11087201 (Heater), dspstn on spec-tagged invntry: 1 W10843055 CNTRL- ELEC"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Rochester, New York 14609

Dave L

Job Details: 10/20/2022

Washer was unresponsive. Put unit into diagnostics. Unit worked afterwards

We serviced a

MAYTAG DISHWASHER

Model MDB7609AWB2

Near Penfield, New York 14526

Josh Henchen

Job Details: 10/20/2022

Customer stated buzzing noise coming from unit. Checked and found no error codes. Ran normal cycle buzzing is during the recirculation of water. Unit would need new Sump. Customer decided they would like to get a new dishwasher.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HT06

Near Webster, New York 14580

Andres V

Job Details: 10/20/2022

Replaced light bulb. Bulb now turns on and off properly.; dspstn on spec-tagged invntry: 1 8206232A BULB

We serviced a

KITCHENAID RANGE

Model KOCE500ESS05

Near Bloomfield, New York 14469

Jeremy

Job Details: 10/20/2022

Replaced lamp and housing for no light in microwave. Explained to customer about not closing the door too gently. Unit tested good.

We serviced a

KENMORE WASHER

Model 110.26752503

Near Rochester, New York 14620

Ray Benedetto

Job Details: 10/20/2022

"Customer concerned with clothes not being spun all the way out during wash. Unit will spin, can stop drum by hand. Observed oil leakage on floor and gearcase. Needs brake, clutch and gearcase to fix. Customer opting not to go forward with repair."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS00

Near Penfield, New York 14526

Josh Henchen

Job Details: 10/20/2022

Customer stated water was leaking down front of fridge from door dispenser. Checked and found Freezer at 0? and fresh foods at 37?. Ice cubes in tray melted and clumped together. Checked and found ice maker not functioning properly. Order ice maker W10908391.; ordrng 1 W10908391 (ICE MAKER)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHV06

Near Rochester, New York 14623

Ray Benedetto

Job Details: 10/20/2022

Unit not cooling. Compressor not running in force mode and not pulling any amperage. Receiving 120 VAC into relay. Ohm readings open across all windings. Needs new compressor/sealed system repair.; ordrng 2 W11504416 (Coupler 8.5/6)s and 2 W11504431 (Coupler 7/5)s and 2 W11506621 (Coupler 6)s and 1 W11506635 (Access Valve) and 1 W11109499 (Drier) and 2 W11504445 (Coupler)s and 2 W11504447 (Coupler)s and 1 W11557425 (Compressor) and 1 R600aKit

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW08

Near Rochester, New York 14615

Dave L

Job Details: 10/20/2022

Defrost heater will not power on. Found bad connection at defrost heater. Properly seated connector and defrosted the evaporator. Tested ok

We serviced a

AMANA REFRIGERATOR

Model AFF2534FEW2

Near Webster, New York 14580

Andres V

Job Details: 10/20/2022

"Customer stated unit was not cooling in the fresh food section. I diagnosed unit and checked the heating element. Element tested good, I then tested the thermostat which which read OL. Ordering harness.; ordrng 1 W11260592 (Harness)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFT2776FEZ00

Near Rochester, New York 14606

Dave L

Job Details: 10/20/2022

Drain pan isBowed causing water to accumulate under deli drawer. Ordering pan kit. ; ordrng 1 W11457241 and 1 Sh (Sh)

We serviced a

GE REFRIGERATOR

Model PFSS2MIXASS

Near Rochester, New York 14620

James

Job Details: 10/20/2022

Freezer too cold and ff section too warm. Frost buildup. Damper cycled once in diagnostics and couldn't get fan or compressor to turn on. Lh freezer rail missing. Reset power and fan and compressor turned on. Left damper open and unplugged to cool ff section. ; ordrng 1 WR17X12573 (Damper) and 1 WR55X10832 (Control JIC) and 1 Sh15

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Rochester, New York 14626

James

Job Details: 10/20/2022

Replaced control and motor. Calibrated and tested rinse and spin cycle. Unit functions properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ00

Near Rochester, New York 14606

Dave L

Job Details: 10/20/2022

Customer is not getting any ice or water. Removed filter water pressure returned. Ordering filter housing. ; ordrng 1 W11162041 (Housing)

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS08

Near Rochester, New York 14624

Dave L

Job Details: 10/20/2022

Unit will not defrost due to a faulty control. Part must be ordered direct from whirlpool to ensure we get the correct version ; ordrng 1 W11546609 (Order from Plainfield)

We serviced a

WHIRLPOOL DRYER

Model WED5605MW0

Near Rochester, New York 14619

Josh Henchen

Job Details: 10/20/2022

"Customer stated dryer is not heating. Checked and found 244.5V at outlet, took back cover off and found wire disconnected, screw is stripped as well as far right terminal block. Ordering screw and terminal blocks 279393.; ordrng 1 279393 (Screws/Terminal Blocks.)"

We serviced a

KITCHENAID COOKTOP

Model KICU500XSS

Near Churchville, New York 14428

Dave L

Job Details: 10/20/2022

Unit displaying temp sensor error. Returning with burners and module ; schdld next appmnt for 10/26 WED !

We serviced a

AMANA REFRIGERATOR

Model ART308FFDM10

Near Scottsville, New York 14546

Ray Benedetto

Job Details: 10/18/2022

"Replaced start relay, compressor started up. Attempted to test on user interface, lights went out and would not go back on. Still no cool. Needs control board.; ordrng 1 W11562260 (Control Board)"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Rochester, New York 14617

James

Job Details: 10/18/2022

"Unit not washing. 120v to pump at 8.6 ohms. Need pump. Customer called trade care and got parts authorization sent to appliancetec. Replaced pump and verified operation. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR , used 1 Sh15 from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM00

Near Irondequoit, New York 14617

James

Job Details: 10/18/2022

Unit not dispensing ice. Auger motor shaft missing. Need shaft and clip. ; rqstng P&A on 1 W10847834 (Clip) and 1 W11509548 (Shaft)

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Rochester, New York 14617

James

Job Details: 10/18/2022

F8e1 f0e3 f0e5 f0e7. Cleared errors and tested. No hot water and no water to fabric softener dispenser. Replaced valve and tested. Unit functions properly. Pipes rattle in ceiling. Recommend securing pipes and installing hammer arrestors. ; dspstn on spec-tagged invntry: 1 W11165546 VALVE

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Rochester, New York 14610

Andres V

Job Details: 10/18/2022

Customer stated unit was leaking water. I diagnosed unit found water to be leaking from water line. Line was pinched underneath unit. I cut the part of the line that was leaking out and connected them using a 1/4 in line. Had customer turn on water and checked for leaks I did not see any.; used 1 25437 (1/4in coupler) from stock

We serviced a

MAYTAG DRYER

Model MEDB880BW0

Near Walworth, New York 14568

Andres V

Job Details: 10/18/2022

"Customer stated unit was not heating. I diagnosed unit checked made sure it Had 240v unit does have voltage. I took off front panel and checked heating element, element did not have continuaty. I also checked hi temp fuse.; ordrng 1 WP8544771 (Heating element)"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Ontario, New York 14519

Andres V

Job Details: 10/18/2022

"Replaced drum. Tested dryer, Unit is working properly"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HT06

Near Webster, New York 14580

Andres V

Job Details: 10/18/2022

"I replaced ACU and tested unit. Unit was still giving same results. I called whirlpool what else could be causing this, they explained to me that if it's an LED bulb the resistor is burn out and cause light to stay on. Ordering new bulb. Sr 7734842569; ordrng 1 8206232A (Light bulb)"

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Webster, New York 14580

Andres V

Job Details: 10/18/2022

"Customer stated door strike was broken, I had strike with me I replaced it and tested unit on a diagnostic cycle. Unit looks and advances properly.; dspstn on spec-tagged invntry: 1 W11457841 STRIKE"

We serviced a

MAYTAG WASHER

Model MHW6630HW3

Near Hilton, New York 14468

Dave L

Job Details: 10/18/2022

Customer was concerned with an noise occurring at the end of the cycle. The customer had a load finishing when I arrived. Found the noise to be the 16 hour fresh hold option. The fan noise is normal when this option is selected.