Near Webster, NY 14580
Evan
Job Details: 01/27/2020
DISHWASHER KITCHENAID KUDD03DTSS10 Customer stated that units upper drawer would not shut. Upon inspection discovered that rails were not keeping drawer shut. Unit will need replacement rails. Home is currently being sold customer is unsure if they would like to proceed with repair. Collecting service call fee for now. Customer will contact office if they would like to proceed with repair WP99003759 Rail LH WP99003760 Rail RH
Near Webster, NY 14580
Evan
Job Details: 01/27/2020
WASHER WHIRLPOOL WFW5620HW0 Customer stating thAt unit is leaking from front right corner. Upon inspection discovered F0e2 code stored for oversudsing. Ran test cycle. Discovered that inner bellow screw was loose causing small drip in corner. Tightened screw and ran test cycle. Unit tested good
Near Rochester, NY 14609
Evan
Job Details: 01/27/2020
WASHER WHIRLPOOL WTW8040DW4 Replacing dispenser housing due to detergent leaking out of housing. Old housing was bowed at the bottom. Replaced housing. Tested unit. Unit tested good.
Near Rochester, NY 14612
Dave L
Job Details: 01/27/2020
MICROWAVE WHIRLPOOL WMH32519HV Replaced control due to intermittent heat. Customer to monitor
Near Fairport, NY 14450
Dave F
Job Details: 01/27/2020
OVEN JENN AIR JJW2427DS01 F2 E1 stuck button error . Ordering user interface W11232102 and Control W11179310 . Parts are covered under manufacture warranty. ; ordrng 1 W11179310 (Control) and 1 W11232102 (User interface)
Near Rochester, NY 14618
Shaiman
Job Details: 01/27/2020
DISHWASHER GE GSD5330D01WW "Customer reports water does not drain completely at the end of cycles. Water was standing at the bottom of the unit upon arrival. Locked unit, started cycle, then canceled unit drained as it should. Also, when attempting to start and stop a cycle again, start/cancel button worked intermittently. Control board should be replaced. Item is discontinued, part number WD21X10100."
Near Rochester, NY 14618
Dave L
Job Details: 01/27/2020
COOKTOP JENN AIR JED4430WB02 Cooktop is cracked and broken causing issues with the touch controls. Ordering cooktop and switch control. Touch control still under 70 month warrantyLabor is 134.95; ordrng 1 W10163202 (cooktop362.99) and 1 WPW10190398 (cntrl-tch)
Near West Henrietta, NY 14586
Dave F
Job Details: 01/27/2020
DISHWASHER WHIRLPOOL WDT750SAHB0 Replaced user interface and control . Tested unit in auto diagnostics. Unit tested good
Near Pittsford, NY 14534
Shaiman
Job Details: 01/27/2020
DRYER KENMORE 110.748524 "Whistling noise when flame is present. Noise goes away when the burner cycles off. Gas valves are not opening up all the way, thus causing the whistling noise. Burner assembly should be replaced. Customer declined further repair."
Near Pittsford, NY 14534
Dave F
Job Details: 01/27/2020
RANGE WHIRLPOOL WFE745H0FS1 Replaced control and oven sensor . Tested unit . Tested good .
Near Rochester, NY 14612
Dave L
Job Details: 01/27/2020
DISHWASHER KITCHENAID KDFE104HPS0 Replaced bent dish rack. New rack fit much better.
Near Fairport, NY 14450
Dave L
Job Details: 01/27/2020
DRYER MAYTAG MEDB835DW4 Moisture sensor is out of tolerance. And will not heat on auto dry. Verified connections at sensing bar and connector Ordering moisture sensor ; ordrng 1 W11161899 (wire)
Near Rochester, NY 14612
Dave L
Job Details: 01/27/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 Replaced co trolls due to unit recycling intermittently. Customer to monitor
Near Pittsford, NY 14534
Dave F
Job Details: 01/27/2020
REFRIGERATOR JENN AIR JSC24C8EAM00 Unit has sealed system leak . Can’t find the leak . Needs UV Drier installed . Ordering drier WPW10143759. Part is covered Under warranty. Customer called Jenn air about labor cost . ; ordrng 1 WPW10143759 (Drier)
Near Fairport, NY 14450
Dave L
Job Details: 01/27/2020
DRYER KENMORE 110.6060299 Unit was not tumbling due to a broken drive belt. Replaced belt and rollers with repair kit; used 1 4392067 (REPAIR KIT) from stock
Near Fairport, NY 14450
Dave L
Job Details: 01/27/2020
REFRIGERATOR KITCHENAID KUIC18NNZS0 "Found recirculation pump tube separated at the distribution fitting. This was causing water to leak down the suction line insulation causing the corrosion on the compressor and preventing ice production. Reconnected tube. To fitting and turned on the machine. The machine dropped a batch of ice after about 20 minutes. Ordering tube with fitting and sending th e compressor, drier, and water tube that was ordered back. Adjusted quote to reflect new diagnosis ; ordrng 1 W10863947 (tube30.99)"
Near Rochester, NY 14607
Dave L
Job Details: 01/27/2020
DRYER AMANA NGD7200TW Replaced thermostats due to unit not heating unit tested good
Near Fairport, NY 14450
Dave F
Job Details: 01/27/2020
RANGE WHIRLPOOL WFC150M0EW3 Coils on the cooktop of the range are working as expected . The coils do not turn all the way red that is normal . Tested unit . Tested good . Customer instruct .
Near Webster, NY 14580
Evan
Job Details: 01/27/2020
DRYER WHIRLPOOL MGDC465HW0 Customer stated that white piece of paint are coming from drum. Upon inspection discovered large area of paint was chipping off of drum. Ordering drum ; ordrng 1 W10899578 (DRUM)
Near Rochester, NY 14618
Dave F
Job Details: 01/27/2020
DRYER WHIRLPOOL LEQ9858PW0 "Heating element was broken . Replaced Heating element. , tested unit . Tested good .; dspstn on spec-tagged invntry: 1 279816 CUTOFF-THERMAL 1 279838 ELEMENT , and 1 WP3392519 FUSE-THERMAL"
Near Webster, NY 14580
Evan
Job Details: 01/27/2020
RANGE GE JHP70VOK2AD Customer stated that unit needs bake element. Discovered that element was corroded. Replaced element. Ran test bake cycle. Unit tested good
Near Rochester, NY 14618
Shaiman
Job Details: 01/27/2020
DISHWASHER KITCHEN AID KDTE254ESS1 "Customer reports unit does not drain, & won’t work. Water was sitting in tub upon arrival. 8-4 error code stored. All other functions worked as they should in diagnostics besides the drain pump. Drain motor needs to be replaced. ; ordrng 1 WPW10531320 (DRAIN PUMP)"
Near Pittsford, NY 14534
Dave F
Job Details: 01/27/2020
OVEN KITCHENAID KSDG950ESS1 Replaced control . User interface and glass . Tested unit . Tested good
Near Pittsford, NY 14534
Dave F
Job Details: 01/27/2020
REFRIGERATOR MAYTAG MFI2570FEZ07 "Replaced damper . User interface and control . Thermistors pass in diagnostics., unit tested good ."
Near Rochester, NY 14607
Shaiman
Job Details: 01/27/2020
DRYER WHIRLPOOL NED4655EW1 "Customer states unit won’t start. All fuses testing good, door switch testing good, and start switch tested good. Suspecting failed timer. Unable to connect unit to power at this time. Ordering timer, will test unit on return visit when outlet is accessible. ; ordrng 1 W10857612 (TIMER)"
Near Fairport, NY 14450
Shaiman
Job Details: 01/27/2020
DISHWASHER MAYTAG MDB7749AWB1 Customer reports unit stopped mid cycle and would not turn back on. Unit would not turn on. Power connections are in good shape. No power going to user interface. Control board needs to be replaced. Customer will make contact if/when they decide to continue with the repair.
Near Webster, NY 14580
Shaiman
Job Details: 01/27/2020
DISHWASHER KITCHENAID KDTE334GPS0 Door was damaged. Replaced door. Repair successful.
Near Fairport, NY 14450
Shaiman
Job Details: 01/27/2020
DRYER WHIRLPOOL NED4655EW1 Dryer would not start. No power coming from receptacle. Breaker was tripped. Reset breaker and unit turned on. Repair successful.
Near Rochester, NY 14610
Shaiman
Job Details: 01/27/2020
WASHER WHIRLPOOL WFW5620HW0 Customer reports unit began making a strange noise… Best explained as a motor sounding strain. F0E2 F0E5 F9E1 error codes stored. Tested unit with an auto verification test. Water was draining out at a very slow rate. Discovered a sock in the drain trap. Informed customer the drain trap is customer accessible. No further repair necessary.
Near Avon, NY 14414
Dave F
Job Details: 01/27/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 F4E3 wash pump failure . Ordering sump W11087376 . ; ordrng 1 W11087376 (Sump)
Near Rochester, NY 14620
Dave L
Job Details: 01/27/2020
DRYER ROPER RED4516FW0 Unit is not drying clothes due to a plugged vent. Vent tested poor. Airflow indicates good with venting disconnected. Recommending that the customer replace or clean venting
Near Pittsford, NY 14534
Dave F
Job Details: 01/27/2020
RANGE WHIRLPOOL WFG540H0ES1 Found the leg bracket loose . Tightened bracket . Unit is no longer shaking. Unit tested good.
Near Geneseo, NY 14454
Dave F
Job Details: 01/27/2020
WASHER WHIRLPOOL WFW85HEFW0 Replaced air trap and tested unit in auto diagnostics. Unit tested good
Near Dansville, NY 14437
Dave F
Job Details: 01/27/2020
WASHER MAYTAG MVWB835DW3 Replaced washer gearcase . Calibrated unit . Tested unit in auto diagnostics. Unit tested good .
Near Livonia, NY 14487
Dave F
Job Details: 01/27/2020
REFRIGERATOR FRIGIDAIRE FGHB2866PFNA Ice maker fill tube was frozen . Tested ice maker in diagnostics. Tested good . Tested ice maker fill . In diagnostics after thawing . Unit is now filling as expected . Unit tested good
Near Penfield, NY 14526
Evan
Job Details: 01/23/2020
WASHER WHIRLPOOL MHW5630HW0 Complaint of unit making too much noise. Tested unit with and without clothing. Observed wash tub is shaking excessively causing it to clang against walls of machine. Ordering new shock absorbers. ; ordrng 4 W11316766 (SHOCKS )s
Near Fairport, NY 14450
Shaiman
Job Details: 01/23/2020
WASHER WHIRLPOOL WFW85HEFW1 "Unit was unplugged upon arrival. Once power was connected, machine was in drain lock out mode. F3E1 F8E3 F5E2 error codes stored. Pressure hose was clear of any type of debris. Suspecting failed pressure switch. Replacing switch. ; ordrng 1 W10448876 (PRESSURE SWITCH)"
Near Pittsford, NY 14534
Shaiman
Job Details: 01/23/2020
DISHWASHER KITCHEN AID KDTM354DSS4 "Unit is not spraying water. Power is being sent to the sump motor; however, water is not spraying out. 8-1 7-1 error codes stored. Unit seems to be draining fine in diagnostics, along with the heater. Suspecting a failed sump motor. Customer will contact when they decide on the repair. ; ordrng 1 W10805015 (SUMP MOTOR)"
Near Rochester, NY 14612
Dave L
Job Details: 01/23/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Reinstalled bail arm. Unit tested good; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER
Near Pittsford, NY 14534
Shaiman
Job Details: 01/23/2020
DRYER ELECTROLUX EIMGD60LT3 Replaced door switch. Unit is still displaying “open door” message. Control board must be replaced.; ordrng 1 809160305 (CONTROL BOARD)
Near Williamson, NY 14589
Evan
Job Details: 01/23/2020
REFRIGERATOR KITCHENAID KFIS29BBMS00 Replaced reservoir due to unit dripping from inlet on reservoir. While installing new reservoir broke clip on filter housing. Ordering filter housing ; ordrng 1 W11194438 (HOUSING FILTER )
Near Williamson, NY 14589
Evan
Job Details: 01/23/2020
REFRIGERATOR MAYTAG MFW2055FRZ00 Customer stating that unit will not dispense water or make ice. Discovered that filter is failing. Filter is failing to dispense water towards ice maker or dispenser. Ordering filter. ; ordrng 1 W10569758 (FILTER)
Near Webster, NY 14580
Steve
Job Details: 01/23/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 Ordering inner door for dings in door on arrival or during installation. ; ordrng 1 W11035418 (door-inner)
Near Fayette, NY 14456
Dave F
Job Details: 01/23/2020
DISHWASHER KITCHENAID KDPM354GPS0 Wash pump bracket that holds the motor it the sump is broken . Replaced sump . In unit . Unit was not installed yet to test .
Near Rochester, NY 14625
Shaiman
Job Details: 01/23/2020
WASHER WHIRLPOOL WTW8500DC0 "Customer states unit will not drain. Water was sitting in unit upon arrival. F7E0 F9E1 F8E6 F2E1 error codes stored. Tested drain pump in manual diagnostics. Power is being sent to the drain pump; however, water is not draining out. Drain pump must be replaced.; ordrng 1 W10581874 (DRAIN PUMP)"
Near Geneva, NY 14456
Dave F
Job Details: 01/23/2020
STACKED LAUNDRY WHIRLPOOL WET4027HW0 "Washer not draining . Found debris in drain pump not allowing it to drain . Removed debris . Calibrated unit . Tested unit in auto diagnostics. Unit tested good ; (created new UIS, deleted prior attachment to UisID 58771)"
Near Rochester, NY 14606
Dave L
Job Details: 01/23/2020
RANGE GE JGBP33CEH3CC Burner heads were in the incorrect positions. Rearranged. Burners tested good.
Near Geneseo, NY 14454
Steve
Job Details: 01/23/2020
WASHER WHIRLPOOL WFW85HEFW0 "F1e02 motor control error and f8e3 overflow condition. Found out let is loose. Top outlet is loosing neutral when tester is wiggled and bottom is loosing ground. Informed customer. Ordering air trap for overflow condition. The pump worked as expected. Customer is going to use different outlet and if problem with unit losing power persist, they will let us know. ; ordrng 1 W10903220 (trap)"
Near Brockport, NY 14420
Dave L
Job Details: 01/23/2020
REFRIGERATOR WHIRLPOOL KRFF507HPS00 Sr 7726945331 called Techline to re document noise. Compressor making a normal buzzing noise on start up. This is a normal and necessary sound tech line did not recommend replacing any parts
Near Irondequoit, NY 14617
Dave L
Job Details: 01/23/2020
OVEN WHIRLPOOL WEG750HOHZ0 Touch screen is unresponsive. Ordering UI; rqstng P&A on 1 W11339755 (CONSOLE)
Near Rochester, NY 14609
Evan
Job Details: 01/23/2020
WASHER WHIRLPOOL WTW8040DW4 Customer stated that unit will pour soap directly into tub and not dispense at the right time. Checked for error codes. No codes present. Discovered that customer was correct soap will pour directly into tub after it is placed in dispenser. Replaced control and ran unit again. Unit is still experiencing issue. Ordering dispenser. ; ordrng 1 W11173597 (DISPENSER HOUSING )
Near Fairport, NY 14450
Steve
Job Details: 01/23/2020
OVEN FRIGIDAIRE FPGC3077RSC Found front right burner not lighting. Removed and tightened connection to ignitor. The cooktop is lighting.
Near Hilton, NY 14468
Dave L
Job Details: 01/23/2020
REFRIGERATOR GE PGSS5P-JXC-SS Replaced inverter and control. Unit began cooling. Water is leaking from the filter housing near valves and will have to be replaced. Needle valve not functional and will need to be changed before water can be restored. Labor paid in full c; ordrng 1 WR17X12301 (filter and tube asm)
Near Newark, NY 14513
Dave F
Job Details: 01/23/2020
DISHWASHER WHIRLPOOL WDT710PAHB1 Replaced sump for unit leaking . Test unit in diagnostics. Unit tested good .
Near Pittsford, NY 14534
Steve
Job Details: 01/23/2020
OVEN KITCHENAID KODE900HSS00 Replaced blower motor for F8e0 error low fan speed. The oven tested good.
Near Rochester, NY 14618
Steve
Job Details: 01/23/2020
REFRIGERATOR MAYTAG MSS26C6MFZ00 Found evaporator frosted Removed frost and tested components. All tested good and heater turned on. Hanged setting on ui for defrost everyday instead of adapted defrost. Customer will monitor
Near Rochester, NY 14620
Steve
Job Details: 01/23/2020
REFRIGERATOR WHIRLPOOL WRT518SZFW00 Customer wanted to be able to roll unit around. Found the feet were down preventing it from rolling. Raised feet.
Near Sodus Point, NY 14555
Evan
Job Details: 01/23/2020
REFRIGERATOR WHIRLPOOL W4TXNWFWQ03 Replacing defrost timer due to unit not cooling. Replaced timer. Unit tested good ; used 1 W10822278 (TIMER-DEFROST) from stock
Near Victor, NY 14564
Dave F
Job Details: 01/23/2020
DISHWASHER KITCHENAID KUDS30IXSS7 Replaced adjusters due to falling apart . Unit had service pointer . Top rack is now working as expected
Near Pittsford, NY 14534
Evan
Job Details: 01/23/2020
DISHWASHER MAYTAG MDB8989SHZ0 Customer stated that unit was leaking from underneath machine. Discovered that unit was leaking from sump seal. Ordering wash motor. ; ordrng 1 W10591570 (SUMP & MOTOR )
Near Rochester, NY 14609
Evan
Job Details: 01/23/2020
DRYER MAYTAG MED5800TW0 Replacing door switch due to tab on old switch breaking causing issue. Replaced switch and ran test cycle. Unit tested good
Near Rochester, NY 14625
Evan
Job Details: 01/23/2020
WASHER WHIRLPOOL GHW9150PW Customer stating that unit will not spin and flashes f11 code. Issue pertains to problem with motor control. Tech sheet calls for replacement of MCU. Replaced motor control. Ran test cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 W10756692 CONTROL
Near Canandaigua, NY 14424
Dave F
Job Details: 01/23/2020
REFRIGERATOR WHIRLPOOL WRT314TFDW00 Replaced compressor for being seized. Tested unit after replacement . Unit tested good .
Near Rochester, NY 14613
Dave L
Job Details: 01/23/2020
REFRIGERATOR KITCHENAID KFIS29PBMS00 The control needed to complete the repair is discontinued. Office to refund last repair cost ; O-emld tckt
Near Victor, NY 14564
Dave F
Job Details: 01/23/2020
DRYER AMANA NED4655EW1 Adjusted striker on the door . Door is now closing as expected . . Unit tested good .
Near Pittsford, NY 14534
Dave F
Job Details: 01/23/2020
REFRIGERATOR KITCHENAID KRMF706EBS1 "Freezer door that came in was not the right color . Customer is not worried about the door . The mark is not on the front of the unit . Customer wanted unit leveled as doors were not the same height . Adjusted legs on unit and right hand fresh food door . Tested unit . Tested good; (created new UIS, deleted prior attachment to UisID 58193)"
Near Rochester, NY 14626
Dave L
Job Details: 01/23/2020
WASHER WHIRLPOOL WTW8240YW0 Unit was shutting down prematurely due to an Ross sensor error. Found looser rotor underneath and evidence of a leak from the tub bearing seal. Replaced bearing and seal. Re fastened rotor. Tested in diagnostics and ran a drain and spin ; used 1 W10435302 (BEARING) from stock
Near Pittsford, NY 14534
Evan
Job Details: 01/23/2020
DRYER MAYTAG MEDC300XW1 Using dryer repair kit due to unit squealing while in use. Replaced rollers and idler pulley ran test cycle. Unit tested good ATEC WARRANTY; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT
Near Brighton, NY 14610
Dave L
Job Details: 01/23/2020
MICROWAVE WHIRLPOOL WMH53520CB-4 Replaced interlocks due to door error. Unit tested good NSI extended warranty dispatch #8575139501 Or 6945751-00
Near Webster, NY 14580
Dave L
Job Details: 01/23/2020
COOKTOP JENN AIR JGD3430GS00 Installed restrictive plate to allowCustomer to simmer with fan on low without ignition issues. Unit tested good
Near Rochester, NY 14607
Dave L
Job Details: 01/23/2020
DRYER AMANA NGD7200TW High limit thermostat was ordered without the cycling thermostat. These parts must be replaced together. ; ordrng 1 WP35001092 (thermostat)
Near Rochester, NY 14610
Evan
Job Details: 01/23/2020
DISHWASHER KITCHENAID KDTM354DSS5 Replacing door panel due to original panel having discoloration at bottom of door. Replaced panel. Unit tested good
Near Rochester, NY 14625
Evan
Job Details: 01/23/2020
WASHER WHIRLPOOL WFW6620HC0 Customer stating that unit is leaking during large loads. Checked for error codes. Unit had code F0e2 for oversuds. While in manual test mode actuated water valve and filled basket. Could not replicate leak during this process. Ran large load of towels on heavy duty with towel setting and observed unit during cycle. Could not replicate issue during cycle. Unit is oversudsing due to very concentrated detergent that customer is using. Unit itself is functioning as it should. Unit tested good
Near Penfield, NY 14526
Dave F
Job Details: 01/23/2020
DISHWASHER MAYTAG MDBH969AWB5 Unit is not screwed into hole and fell off the tile . Pull unit back out and raised the legs up . Unit Door is closing as expected now . Unit is now tight and doesn’t move . Ran unit in auto diagnostics . Unit tested good
Near Rochester, NY 14610
Evan
Job Details: 01/23/2020
DISHWASHER KITCHENAID KDFE304DBL0 Customer stating that unit is not filling with water. Checked for codes upon arrival unit was displaying code 6-1 for low water issue and also 6-6 for incoming water under 65 degrees. Ran diagnostic cycle. Unit began to fill as it should. Ran full diagnostic cycle. Unit completed cycle as it should. Ran normal cycle to verify operation outside of test mode. Unit is filling as it should. Customer to monitor issue and report back if issue persists.
Near Rochester, NY 14607
Dave L
Job Details: 01/23/2020
REFRIGERATOR WHIRLPOOL WRB119WFBM01 Spoke to customer. Pre ordered door. Leave door at office for tech to pick up ; ordrng 1 13107553SQ (dor-fip ss)
Near Penfield, NY 14526
Dave F
Job Details: 01/23/2020
RANGE MAYTAG MGR6600FZ1 "Checked gas line coming into unit , checked gas valve and all connections. Tested unit and pre heated to 350 . Did not smell any gas . Left front burner not lighting every time . Adjusted the gas on that burner . It now lighting correctly .Unit tested good"
Near Penfield, NY 14526
Dave F
Job Details: 01/23/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Ice maker over flowing the ice bin . Found that the unit was not level . Customer did mention the doors not closing by themselves. Leveled the unit as best I could . . Tested unit .tested good
Near Rochester, NY 14607
Dave L
Job Details: 01/23/2020
WASHER WHIRLPOOL WTW7500GC0 Found unit with a broken suspension. Ordering suspension. Unit still under 2 yr rent a center warranty ; ordrng 1 W11130359 (suspension)
Near Rochester, NY 14609
Dave L
Job Details: 01/23/2020
DRYER MAYTAG MGD6000XR0 Water assembly on unit was vibrating. Adjusted assembly until noise went away
Near Rochester, NY 14615
Dave L
Job Details: 01/23/2020
DRYER AMANA NGD4655EW2 Customer having an issue With some heavier items tested temperature at vent unit cycling off at 171 vent testing good (pics attached) recommending that customer use auto dry for these items so it does not shut off prematurely. Some items are wetter than normal coming out of the washer. Have the customer advice on how to get items to spin out better. Door catch was not lining up and causing closure issue. Reinstalled catch so that it lines up with striker.
Near Penfield, NY 14526
Evan
Job Details: 01/23/2020
RANGE KITCHENAID KODE500ESS01 Replacing thermal fuse due to unit popping fuse during self clean cycle. Replaced fuse and tested unit. Unit tested good
Near Rush, NY 14543
Dave F
Job Details: 01/23/2020
MICROWAVE KITCHENAID KMHS120EBS1 "Could not smell anything that was burning . Tested unit and ran . Checked connections at control board and reseated them to make sure they were good . Looked inside unit did not find anything . Unit tested good .; (created new UIS, deleted prior attachment to UisID 58850)"
Near Honeoye Falls, NY 14472
Dave F
Job Details: 01/23/2020
OVEN WHIRLPOOL RBD276PDB6 Thermal fuse was blown . Both cooling fans are working . Replaced thermal fuse and tested unit . Heated to 350 . Unit tested good
Near Pittsford, NY 14534
Evan
Job Details: 01/14/2020
REFRIGERATOR KITCHENAID KRFC302EPA02 Customer stating that unit is not level even after installers have leveled unit. Upon inspection discovered that lower right side bracket that holds leveling foot was not installed properly. Straightened bracket and leveled unit. Unit tested good
Near Fairport, NY 14450
Evan
Job Details: 01/14/2020
DISHWASHER WHIRLPOOL WDF520PADW7 Replacing heater due to old heater beginning to lose coating on heater causing heater to produce burning smell. Replaced heater and ran diagnostic cycle. Unit tested good
Near Fairport, NY 14450
Evan
Job Details: 01/14/2020
MW-HOOD COMBO WHIRLPOOL WMH31017FS0 Customer stating that unit will continue to run while door is open. Upon inspection discovered issue with interlocks. Replaced interlock switches and tested unit. Unit tested good otherwise ; dspstn on spec-tagged invntry: 1 W11244494 INTERLOCK
Near Victor, NY 14564
Steve
Job Details: 01/14/2020
REFRIGERATOR KENMORE 596.776038 Replaced start device. Tested unit. Unit tested good.
Near West Henrietta, NY 14586
Steve
Job Details: 01/14/2020
OVEN-MW COMBO WHIRLPOOL GMC305PDS6 Replaced magnetron and diode. Tested unit. Unit tested good.
Near Rush, NY 14543
Dave F
Job Details: 01/14/2020
DRYER WHIRLPOOL MGDX655DW2 "Dryer is making noise . Found the rollers were not spinning as they should . Cleaned shafts and use repair kit . Tested unit . Tested good ; (created new UIS, deleted prior attachment to UisID 58647), dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT"
Near Pittsford, NY 14534
Dave F
Job Details: 01/14/2020
DRYER MAYTAG MEDB765FW0 Dryer not drying clothes checked operating temperatures unit is cycling on and off as expected . Checked dryer vent with tester . Tester failed . Unit is working as expected . Customer will look into the vent problem.
Near Fairport, NY 14450
Evan
Job Details: 01/14/2020
RANGE KITCHENAID KERS303BBL0 Replacing bulb and bake element due to old light burning out and bake element cracking causing unit not to heat. Replaced bulb. Replaced bake element. Ran test bake cycle to 350. Unit tested good
Near Fairport, NY 14450
Evan
Job Details: 01/14/2020
RANGE MAYTAG MER8770WB0 Customer stating that bottom drawer will not slide as it should. Upon inspection discovered that track for drawer on left side was loose causing issue. Tightened track to frame. Tested drawer for customer. Unit tested good
Near Fairport, NY 14450
Evan
Job Details: 01/14/2020
WASHER WHIRLPOOL WTW4816FW0 Replacing lid lock due to old lock failing. Customer had part already. Replaced lid lock ran test cycle. Unit tested good
Near Rochester, NY 14618
Evan
Job Details: 01/14/2020
RANGE WHIRLPOOL WFE515S0ES1 Customer stated that unit was flashing f9e0 error code for miswired cord. Discovered that L2 had thermal event at terminal block causing issue. Replaced terminal block and power cord. Ran test bake cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 TJ5614 CORD-RANGE 4' 3w and 1 TJ616 CORD-RA-6' 4W
Near Rochester, NY 14624
Shaiman
Job Details: 01/14/2020
WASHER MAYTAG MVWB766FW1 Customer states unit does not fill as it should. F0E3 F8E6 F8E1 F3E2 error codes stored. Cold water would not dispense in manual diagnostics. Replaced valves. Unit testing good. ; dspstn on spec-tagged invntry: 1 W11165546 VALVE
Near Rochester, NY 14624
Shaiman
Job Details: 01/14/2020
DRYER WHIRLPOOL WGD5200TQ0 Customer concerned about a static duster getting stuck in the lint trap when trying to clean it. Remove lint trap housing and a large piece of a duster was caught in the blower wheel. Removed item. Repair successful.
Near Holley, NY 14470
Shaiman
Job Details: 01/14/2020
WASHER WHIRLPOOL WTW5000DW3 "Customer reports the unit clunks when shifting, and clicks during spin. Although the clunk during shift is normal, the clicking noise was investigated. The gear case pulley seemed to be defective. Installed a new cam kit. Noise no longer present. Repair successful. ; dspstn on spec-tagged invntry: 1 W10528947 HUB and 1 W10721967 CAM"
Near Pittsford, NY 14534
Dave F
Job Details: 01/14/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 Called techline SR 7726839520. Ohm out over box thermistor. Was reading resistance . Replaced control in the back and the User interface . Temperatures in freezer section was set to 0 temps were 2 degrees . Turned freezer down to -5 . Cycled ice maker . ice box fan is working . Thermistors pass in diagnostics. Customer will monitor .
Near Rochester, NY 14606
Shaiman
Job Details: 01/14/2020
RANGE FRIGIDAIRE FFEF3011LWH Multiple gasket clips were missing and the switch for the right rear burner was not functioning. Replaced gasket and switch. Repair successful.