Service History 143

Near Rochester, NY 14622
Shaiman
Job Details: 02/28/2019
WASHER AMANA NTW4516FW Status lights not illuminating. Unable to enter diagnostics to view error codes. Control board must be replaced. ; rqstng P&A on 1 W11170317 (CONTROL )
Near Penfield, NY 14526
Dave
Job Details: 02/28/2019
REFRIGERATOR KITCHENAID WRV986FDEM01 Left hand drawer not closing correctly the rails are not pulling the dryer back in . Ordering new rails for left and right side of the left drawer .; rqstng P&A on 1 W11175838 (LEFT HAND RAIL) and 1 W11229689 (RIGHT HAND RAIL)
Near Rush, NY 14543
Steve
Job Details: 02/28/2019
RANGE WHIRLPOOL WFE525S0HV1 Found control not sending power to bake or broil. Ordering control. ; ordrng 1 W11256088 (CONTROL)
Near Brockport, NY 14420
Gary
Job Details: 02/28/2019
OVEN JENN AIR JJW3830WP02 "Middle cooling fan is very loud, ordering middle cooling fan, upper oven has a oven cleaning error after preheat even when oven isn't being used, the ui display has lines in it and will not accept user commands. Ordering both cooling fans (see sticky note), ui, upper door latch assy and appliance manager.; rqstng P&A on 1 W10673678 (panl-cntrl) and 1 WPW10213755 (latch-door) and 1 WPW10273666 (blower) and 1 WPW10273667 (blower) and 1 WPW10292566 (cntrl-elec)"
Near Nunda, NY 14517
Steve
Job Details: 02/28/2019
WASHER MAYTAG MVWC565FW1 "Found shifter taking power from control again. Ordering shifter, control and capacitor for persistent no power at console. ; ordrng 1 W10913953 (actuator) and 1 W11158831 (CAPACITOR ) and 1 W11162438 (CONTROL)"
Near Rochester, NY 14626
Shaiman
Job Details: 02/27/2019
RANGE WHIRLPOOL WFG320M0BW2 "pRE-ORDERED PART HAD BROKEN GLASS AND MIS ALIGNED BRACKETS. ALSO NEEDED MULTIPLE OTHER COMPONENTS., ordrng W11209792/TRIM and W11211504/SUPPORT and W11105139/GLASS and W11178521/NAMEPLATE and W11170320/BRACKET and W11232008/TRIM-DOOR"
Near Rochester, NY 14616
Shaiman
Job Details: 02/27/2019
DRYER WHIRLPOOL WED7500GW Found restricted venting and dryer checked out good. 1 time customer instruct courtesy call.
Near Scottsville, NY 14546
Gary
Job Details: 02/27/2019
DISHWASHER KITCHENAID KDTE104DBL0 "Replaced sump assy that had a wash motor was not running, not washing the dishes. Tested unit and unit is running okay"
Near West Henrietta, NY 14586
Gary
Job Details: 02/27/2019
DRYER KENMORE 110.948342 "Ran vent test on dryer, dryer failed that test. Venting runs through the basement ceiling and to the outside on the opposite side of the house. Checked outside vent, outside vent is clean. Advised customer to have a vent cleaning company clean the venting in the cellar ceiling. Charged service call only. Advise customer to have venting clean sooner than later to avoid thermal fuses opening."
Near Lakeville, NY 14480
Steve
Job Details: 02/27/2019
RANGE FRIGIDAIRE FFEF3009PWD Found the thermostat seized and difficulty turning it off. Ordering thermostat; rqstng P&A on 1 316215901 (thermostat)
Near Fairport, NY 14450
Steve
Job Details: 02/27/2019
DISHWASHER KITCHENAID KDFE104DSS5 "KJ2AL00EPL1 found the tabs broke on adjusters. Ordering adjusters. ; ordrng 2 WPW10546503 (adjuster)s, dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK"
Near Penfield, NY 14526
Steve
Job Details: 02/27/2019
DISHWASHER KITCHENAID KDFE104DBL4 Replaced motor sump for getting power but not running. The dishwasher tested good. ; dspstn on spec-tagged invntry: 1 WPW10605057 PUMP
Near Penfield, NY 14526
Steve
Job Details: 02/27/2019
DISHWASHER JENN AIR JDB8200AWP1 Customer complaining of dishes not coming clean. Tested the dishwasher and the motor or runs. Cleaned out the spray arms. Customer is going to clean with afresh. If problem persists the dishwasher will need a motor. Quoted customer ; rqstng P&A on 1 WPW10455260 (pump&motor)
Near East Rochester, NY 14445
Steve
Job Details: 02/27/2019
DRYER MAYTAG MDG2500BWW Found igniter getting power but not heating up. Ordering igniter. ; ordrng 1 4391996 (ignitor flat wp)
Near Phelps, NY 14532
Dave
Job Details: 02/27/2019
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Refrigerator lights not turning on. Replaced led board . Tested refrigerator tested good .; dspstn on spec-tagged invntry: 1 W10830288 CNTRL-ELEC
Near Geneva, NY 14456
Dave
Job Details: 02/27/2019
MICROWAVE WHIRLPOOL WMH53521HV1 Replaced supports in microwave. Noticed the rack had some paint scratched off which is possible where the sparks came from . Ordering new rack W10803366; ordrng 1 W10803366 (rack)
Near Geneva, NY 14456
Dave
Job Details: 02/27/2019
RANGE WHIRLPOOL WFG505M0BW2 Oven gasket around door was torn . Replaced gasket tested odor made sure it's shutting correctly. Tested oven tested good .
Near Rochester, NY 14626
David
Job Details: 02/27/2019
REFRIGERATOR GE PFSS6PKXASS Replaced ice maker due to intermittent ice. Customer to monitor.
Near Rochester, NY 14616
David
Job Details: 02/27/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 Checked unit for leaks . Found unit dripping from sensor. Changed sensor and the leak stopped.
Near Williamson, NY 14589
David
Job Details: 02/27/2019
WASHER MAYTAG MHW3505FW1 Replaced valve due to poor dispensing. Customer to monitor.
Near Penfield, NY 14526
David
Job Details: 02/27/2019
DISHWASHER MAYTAG MDB8959SFZ4 While removing door found that the hinge on the right side was bent slightly binding the door. Adjusted hinge. Unit tested good afterwards
Near Rochester, NY 14607
David
Job Details: 02/27/2019
MICROWAVE WHIRLPOOL CAE2745FQ0 Unit needs coin interface. Unable to reach landlord to reschedule confirmation. Service keys are needed for repair; ordrng 1 WPW10491734 (interface)
Near Rochester, NY 14607
David
Job Details: 02/27/2019
REFRIGERATOR GE GTE21GTHCBB Replaced door switch with spare from the truck. Unit tested good
Near Rochester, NY 14605
Evan
Job Details: 02/27/2019
RANGE AMANA AGR3311WDW1 Customer stated they had changed ignitor but ignitor was still failing to glow. Upon inspection discovered gas valve was failing to send power to ignitor.Quoted customer to replace gas valve Valve (WP98014893) $150.00Labor $74.90Tax $25.19Service call fee $89.95Total $340.04Customer does not want to proceed at this time.
Near Rochester, NY 14607
Evan
Job Details: 02/27/2019
WASHER MAYTAG MVWC6ESWW1 Customer stated unit was stopping mid cycle. Started wash cycle unit filled as it should. After 15 mins of letting unit run unit stopped mid cycle. Was able to start cycle after pulling and releasing time knob. Unit's timer is failing.Ordering timer ; ordrng 1 WPW10243947 (timer)
Near Webster, NY 14580
Evan
Job Details: 02/27/2019
DISHWASHER WHIRLPOOL WDF760SADT0 Customer stated wheels on lower rack had fallen off. Upon inspection discovered left front wheel assembly was missing both wheels.Replaced wheel assemblyUnit tested good ; used 1 W10195416V (WHEEL ) from stock
Near Macedon, NY 14502
Evan
Job Details: 02/27/2019
WASHER WHIRLPOOL WTW8000BW0 "Customer stated unit was producing unbalanced load error code. Upon inspection discovered basket was siting much lower than normal position. Ran test cycle Unit would not finish cycle due to basket swinging inside cabinet when attempting to go into spin. Also discovered bearing was failing unit was very noisy while attempting to spin. Ordering suspension & Bearing ; ordrng 1 W10247710 (washer,suspension) and 1 W10435302 (bearing)"
Near Sodus, NY 14551
Evan
Job Details: 02/27/2019
MICROWAVE WHIRLPOOL GT4175SPB4 Customer stated unit would stay running with door open. Upon inspection discovered lower door switch was failing Switch was not making contact with handle when door opened. Called safety team to document findings Sr: 7724204196Replaced switchRan test cycle Unit tested good ; used 1 56001100 (MICROSWITCH) from stock
Near Fairport, NY 14450
Steve
Job Details: 02/27/2019
REFRIGERATOR KITCHENAID KRSF505ESS00 Replaced ice maker for open motor. The ice maker tested good in diagnostics.
Near Victor, NY 14564
Steve
Job Details: 02/27/2019
DRYER ELECTROLUX EIMED60LT3 Found the heater is open preventing heating and causing e64 error code. Quoted customer 379.73 for repair. ; rqstng P&A on 1 134792700 (heater)
Near Sodus, NY 14551
Evan
Job Details: 02/27/2019
REFRIGERATOR WHIRLPOOL MFI12570FEW01 Customer stated they could not remove water filter. Upon inspection filter was jammed and unable to turn filter. Could not get filter out by hand. Removed filter using channel locks. Discovered that filter that was installed Had marred edges causing difficult uninstallation. Customer is ordering replacement filterUnit tested good
Near Marion, NY 14505
Evan
Job Details: 02/27/2019
WASHER WHIRLPOOL MVWB766FW1 Replacing gear case due to unit bearing inside washer failing and unit producing grinding noise while in spin or agitate Replaced gear case Ran test cycle Ran calibration cycle Unit tested good ; dspstn on spec-tagged invntry: 1 W10811956 GEARCASE
Near Rochester, NY 14617
David
Job Details: 02/27/2019
REFRIGERATOR JENN AIR JFC2290REP00 Tested ice maker for slow ice. Ice maker is in proper working order. Adjusted damper for inconsistent temps in the ff. Having customer monitor.
Near Hilton, NY 14468
David
Job Details: 02/27/2019
REFRIGERATOR KITCHENAID KRMF606ESS01 Unable to get to open wire for ice bin thermistor. Ordering door; ordrng 1 W10815693 (dor-fip ss)
Near Shortsville, NY 14548
Dave
Job Details: 02/27/2019
DISHWASHER WHIRLPOOL WDT720PADM1 Wash pump not turning on every time . Replaced pump and motor . Tested in auto diagnostics. Tested good.
Near Rochester, NY 14615
Shaiman
Job Details: 02/27/2019
DRYER AMANA NED4655EW1 "Thermal cut off is testing open. Bad connection from plug wire to terminal block. Replaced thermostat & power cord. Unit testing good.; dspstn on spec-tagged invntry: 1 279816 CUTOFF-THERMAL 1 279838 ELEMENT , and 1 TJ5654 CORD 4' 3W"
Near Rochester, NY 14624
Gary
Job Details: 02/27/2019
DRYER MAYTAG MEDC465HW0 "Ran vent test and found door wasn't sealing properly causing leaking air and poor circulation, not allowing clothes to dry, repaired misaligned dryer door and tested unit. Unit is testing okay."
Near Rochester, NY 14606
Gary
Job Details: 02/27/2019
WASHER WHIRLPOOL MVWX655DW1 "Wash plate was loose and not agitating the clothes correctly, tighten down agitator bolts and tested unit completely. Unit tested OK"
Near Rochester, NY 14626
Gary
Job Details: 02/27/2019
REFRIGERATOR GE GSCS3PGXCFSS "Found waterline to dispenser frozen in door, customer recently moved some items to the shelf directly behind the dispenser causing cold air to flow directly across that portion of the freezer door where the water line runs. Advise customer to move those items and defrosted waterline"
Near Rochester, NY 14626
Gary
Job Details: 02/27/2019
WASHER MAYTAG MVWC565FW1 "Remounted loose strut that was causing the unit to go out of balance, t step and ran calibration. Unit is checking okay."
Near Rochester, NY 14612
Gary
Job Details: 02/27/2019
DISHWASHER KITCHENAID KDPE234GPS0 "Unit has improper drain running under the unit causing the unit to Siphon, advised the customer to seek the installer and have the drain rerouted to the sink and draining above the level of the water in the dishwasher."
Near Rush, NY 14543
Steve
Job Details: 02/27/2019
DISHWASHER WHIRLPOOL KDPE234GPS0 Customer is complaining of dishes not drying. Found no error codes. Found the water at 91 degrees coming into dishwasher after running hot water at sink. Instructed customer that dishwasher needs 120 degrees for proper drying. On third fill the temp read 112 degrees Customer also does not want to use rinse agent. The dishwasher tests good. Called tech line to document sr#7724262538 customer refused to sign.
Near Livonia, NY 14487
Steve
Job Details: 02/27/2019
COOKTOP JENN AIR C301 Replaced fan switch for intermittent operation. The switch worked as expected.
Near Palmyra, NY 14522
Dave
Job Details: 02/27/2019
REFRIGERATOR WHIRLPOOL GSS26C4XXB03 "Refrigerator not cooling . Refrigerator was on . Turned off refrigerator with user interface. Turned back on refrigerator, refrigerator started cooling looked at evaporator freezing evenly . Check condenser fan and it is not running . There is power going to the fan . Ordering fan motor WP2188874; ordrng 1 WP2188874 (condenser fan motor)"
Near Fairport, NY 14450
Dave
Job Details: 02/26/2019
REFRIGERATOR KITCHENAID KRFF507ESS00 Found the fresh food section evaporator drain was plugged causing water to freeze on the bottom and eventually leak out the the refrigerator. Cleared drain . Tested drain. Tested good . Defrosted evaporator . . Refrigerator tested good.
Near Rochester, NY 14610
Dave
Job Details: 02/26/2019
VAN FORD TRANSIT CONNECT Replaced front two tires
Near Rochester, NY 14607
Dave
Job Details: 02/26/2019
WASHER WHIRLPOOL WFW75HEFW0 Found error code F3 E1 water sensor. Checked for pressure hose kink . Found hose was not in the right location . Moved pressure hose tested unit in auto diagnostics. Tested good.
Near Penfield, NY 14526
Dave
Job Details: 02/26/2019
DISHWASHER MAYTAG MDB4949SDZ0 Replaced door latch and both door hinges to dishwasher for no closing correctly. Tested door and dishwasher tested good .
Near Rochester, NY 14618
Dave
Job Details: 02/26/2019
REFRIGERATOR KITCHENAID KRFC704FBS00 Water dispenser not dispensing water . Water bladder frozen . Valve water is turning on . We have changed these parts previously. Called techline SR 7724249069 . Techline said that there is no more suggestions for parts to change due to what we already changed and has decided that the refrigerator unrepairable . Customer to call whirlpool.
Near Rochester, NY 14609
Evan
Job Details: 02/26/2019
DRYER MAYTAG MGD6000XW Customer stated they were not able to reinstall lint trap door due to build up of lint in trap. Disassembled entire blower Blower was clogged full of debris Cleaned blower throughly Reassembled unit Ran test cycle Unit tested good
Near Webster, NY 14580
David
Job Details: 02/26/2019
DISHWASHER WHIRLPOOL WDF770SAFZ1 Tightened seal on float switch due to water leaking. Customer monitor.
Near Conesus, NY 14435
Steve
Job Details: 02/26/2019
VERTICAL FREEZER WHIRLPOOL WZF34X18DW01 Sr#7724242457 the freezer is in unheated garage 24 degrees. Called tech line. instructed customer to put heat in room or move unit to heated room and wait a few days to check temp.
Near Brockport, NY 14420
Gary
Job Details: 02/26/2019
WASHER MAYTAG MVWC565FW1 "Found defective hot water valve that was staying on all the time once it was turned on, replaced valve assembly, tested OK."
Near Rochester, NY 14612
David
Job Details: 02/26/2019
DRYER WHIRLPOOL WED70HEBW0 Keypad works intermittently. UI must be replaced.; ordrng 1 WPW10553790 (panl-cntl)
Near Spencerport, NY 14559
Gary
Job Details: 02/26/2019
DISHWASHER WHIRLPOOL WDF520PADB3 "Found unit draining slowly, found blockage in drain tube Removed buildup in drain tube causing slow drain tested unit and unit is draining and checking okay."
Near Rochester, NY 14626
Gary
Job Details: 02/26/2019
WASHER MAYTAG MVWX700XW1 "Customer complaint is unit is not spinning out clothes, water is drained. Ran diagnostics and found no error codes, (auto test was run last time and codes were cleared) ran manual tests, unit spun up multiple times with no issues, unit switch between modes with no issues. Both hot and cold valves are working. Struts are tight and in good shape, could not reproduce failure."
Near Rochester, NY 14626
Gary
Job Details: 02/26/2019
REFRIGERATOR WHIRLPOOL ABB1921BRW00 "Checked fridge operation, found bad connection at start relay, Repaired connection at the start relay on the compressor that was causing a burning smell. Ran diagnostics after and ran compressor, unit is checking fine."
Near Rochester, NY 14612
Gary
Job Details: 02/26/2019
DRYER KENMORE 110.7120201 "Replaced timer that wasn't sending power to the gas coils and was not heating the unit, checked over complete and unit is testing okay."
Near Avon, NY 14414
Steve
Job Details: 02/26/2019
OVEN JENN AIR JJW2830DS01 Found the lower left light had a broken wire causing no power to light. Repaired wire and the light works as expected
Near Henrietta, NY 14467
Steve
Job Details: 02/26/2019
REFRIGERATOR WHIRLPOOL WRS342FIAB02 Replaced ui And main control for freezing in fresh food section. The refrigerator tested good
Near East Rochester, NY 14445
Dave
Job Details: 02/26/2019
DISHWASHER KITCHENAID KDFE104DSS5 Dishwasher sump motor not turning on . Found error code F4 E3 ran in auto diagnostics. Same result. Ordering PUMP&MOTOR W11085683; ordrng 1 W11085683 (pump&motor)
Near Lima, NY 14485
Steve
Job Details: 02/26/2019
RANGE WHIRLPOOL WEE745H0FS1 Replaced infinite switch for not regulating heat on right front burner. Thenrange was tested good. Left burner with customer. ; dspstn on spec-tagged invntry: 1 W10275048 ELEMENT
Near Geneseo, NY 14454
Steve
Job Details: 02/26/2019
WASHER WHIRLPOOL MVWB855DC2 Replaced main control and user interface for no response at ui. Calibrated and the washer tested good.
Near Hilton, NY 14468
Gary
Job Details: 02/26/2019
DISHWASHER KITCHENAID KDFE104HWH0 "Replaced motor with a shorted winding and a control with an open circuit that sends the power to the wash motor, tested unit and it is working."
Near Rochester, NY 14617
David
Job Details: 02/26/2019
RANGE KITCHENAID KSGG700ESS1 "Unit is not sensing the oven sensor at the control. Control is covered under 5 year parts warranty. Ordering control; ordrng 1 W11034208 (cntrl-elec), dspstn on spec-tagged invntry: 1 12001656 SENSOR"
Near Webster, NY 14580
David
Job Details: 02/26/2019
COOKTOP KITCHENAID KCGD506GSS00 Replaced blower motor. And adjusted panels to reduce noise.
Near Ontario, NY 14519
David
Job Details: 02/26/2019
WASHER WHIRLPOOL WTW7300XW1 "Replaced hinges, unit testing good."
Near West Henrietta, NY 14586
Evan
Job Details: 02/26/2019
DISHWASHER WHIRLPOOL WDT750SAHV0 Customer stated unit was not washing dishes no water was moving through cabinet. Upon inspection discovered unit was displaying error code 4-3 (wash motor not running)Ran test cycleConfirmed unit was failing with clear doorReplaced sump & motor Ran test cycle Unit tested good
Near Rochester, NY 14612
Gary
Job Details: 02/26/2019
OVEN WHIRLPOOL WFG520S0FS0 "Complaint is unit is not preheating, started bake burner the burner did light then about 15 seconds later shut down on its own, added ground screw to burner (unit already had harness mod) tried to start bake burner again, it lit and went out, ordering spark module and control.; rqstng P&A on 1 W11027098 (cntrl-elec) and 1 WPW10511278 (module-spk), dspstn on spec-tagged invntry: 1 WPW10701462 HARNESS-INSULATED"
Near Rochester, NY 14624
Evan
Job Details: 02/26/2019
DRYER WHIRLPOOL WED4850HW0 Replacing drum due to paint chipping of original drum. Replaced drum Ran test cycle Unit tested good
Near Rochester, NY 14616
Gary
Job Details: 02/26/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Compressor is running hot and continually, not cooling, ordering compressor to replace a weak compressor.; rqstng P&A on 1 8201675 (compressor)"
Near Rochester, NY 14609
Evan
Job Details: 02/26/2019
WASHER MAYTAG MVWX655DW1 Customer stated unit was dead no lights or operation. Upon inspection could get control to turn on but nothing else unit would not accept commands or start cycle. Could not get unit into diagnostic. Replaced control Ran test cycle Unit tested good
Near Ontario, NY 14519
David
Job Details: 02/26/2019
REFRIGERATOR WHIRLPOOL GD5RVAXVY00 Replaced the main control for not energizing the defrost circuit. Customer to monitor
Near Fairport, NY 14450
David
Job Details: 02/26/2019
REFRIGERATOR KITCHENAID KFIS29BBMS03 "Unit is not cooling properly in the fresh food section due to he three way valve not operating properly. Ordering three way valve and controls.; rqstng P&A on 1 W10759801 (cntrl-elec) and 1 WPW10364560 (solenoid) and 1 WPW10443217 (valve) and 1 WPW10589837 (cntrl-elec), states that autho needed"
Near Penfield, NY 14526
David
Job Details: 02/26/2019
HOOD VENT KITCHENAID KVWB406DSS2 Led lights are not working properly. Replacing control & Leds.; ordrng 2 W11109591 (light)s and 1 WPW10727063 (cntrl-elec)
Near Brockport, NY 14420
Gary
Job Details: 02/26/2019
DRYER WHIRLPOOL WED7000DW "Could not contact customer on the phone, when I went to the house I explained this was normal and if I looked at it and found this that they would have to be charged a service call. The customer said he asks the rep he spoke to at lowes I'd this was the case and she explained that he would have to pay a service call if it was cosmetic. The customer canceled the call while I was at the door"
Near Webster, NY 14580
David
Job Details: 02/26/2019
DISHWASHER WHIRLPOOL WDF770SAFZ1 Tightened seal on float switch due to water leaking. Customer monitor.
Near Victor, NY 14564
Steve
Job Details: 02/26/2019
DRYER FRIGIDAIRE GLGQ2152ES3 Found the safety fuse open preventing heat. Found the vent is restricted. Customer is going to have cleaned. ; ordrng 1 137032600 (limiter)
Near Victor, NY 14564
Steve
Job Details: 02/26/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 "Customer complaining of unit shutting down entirely with no lights randomly and have to reset power to unit. Called tech line. After testing , found moisture by deli drawers user interface. ordering ui ; ordrng 1 WPW10769076 (cntrl-elec)"
Near Rochester, NY 14611
David
Job Details: 02/26/2019
DISHWASHER FRIGIDAIRE FPHD2491KF0 Heater would run continuously outside of wash cycle. Replaced control. Unit testing good.
Near Canandaigua, NY 14424
Steve
Job Details: 02/26/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 Found the pantry ui full of water. Wires corroded on door. Quoted customer 1211.70. Customer denied repair. Called office and got parts covered under loyalty retention program. ; ordrng 1 W10815668 (dor-fip bl) and 1 WPW10769076 (cntrl-elec)
Near Rochester, NY 14620
David
Job Details: 02/26/2019
DISHWASHER AMANA ADB1400AGS1 Reconnected heater wires at control due to unit not heating. Connector was backed out. Unit testing good.
Near Fairport, NY 14450
Dave
Job Details: 02/26/2019
REFRIGERATOR MAYTAG MSC21C6MFZ00 Damper making a lot of noise . Ordering new damper W11236851 ; rqstng P&A on 1 W11236851 (DIFFUSER DAMPER )
Near Rochester, NY 14607
Evan
Job Details: 02/26/2019
WASHER MAYTAG MHW3505FW1 Customer stated unit is not finishing cycle. Upon inspection discovered unit was displaying f9e1 code. (Long drain) Ran test cycle When unit reached drain portion of cycle could hear pump running but no water was exiting machine. Upon further inspection discovered Impeller inside pump has cracked causing unit not to drain. Ordering drain pump; ordrng 1 WPW10605427 (pump-water)
Near Rochester, NY 14611
Evan
Job Details: 02/26/2019
DRYER KENMORE 417.978127 Customer stated unit was producing burning smell while running. Upon Inspection discovered heat coil was causing smell. Quoting customer for repair..Heat coil (131475320) $95.00Labor $134.95S&H $11.11Service call fee $89.95Tax $26.48Total: $357.49Customer to contact office if they want to proceed; ordrng 1 131475320 (heater assy)
Near Rochester, NY 14618
Gary
Job Details: 02/25/2019
WASHER WHIRLPOOL LSR7233EQ0 "Unit was running adgitate, level sense switch is fused and causing the unit to run without water. Ordering level sense switch.; ordrng 1 W10820051 (switch-wl)"
Near Rochester, NY 14609
Gary
Job Details: 02/25/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Evaporator fan is noisey, ordering evap fan to replace noisey fan.; ordrng 1 WP2315549 (motor-evap)"
Near Rochester, NY 14623
Gary
Job Details: 02/25/2019
WASHER AMANA NTW4516FW2 "Replaced control that was dead, no power, ran calibration, unit checks okay"
Near Pittsford, NY 14534
Gary
Job Details: 02/25/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Found adjusters were broken and the upper rack was falling out, replaced adjusters and tested dishwasher. Unit checks okay"
Near Rochester, NY 14618
Gary
Job Details: 02/25/2019
DISHWASHER FRIGIDAIRE FGHD2465NF1A "Unit had a stuck key error code, replaced ui and unit tested okay."
Near Rochester, NY 14617
Evan
Job Details: 02/23/2019
DRYER WHIRLPOOL WGD4850HW0 Customer stated drum was causing thumping noise while spinning. Ran unit for 1/2 hour with light load inside of drum after 20 mins or so could see that drum was skipping on rollers once warm. Suspecting imperfection in drum due to rollers already being changed.Ordering drum; ordrng 1 W10899578 (drum)
Near Ontario, NY 14519
Evan
Job Details: 02/23/2019
REFRIGERATOR WHIRLPOOL WSF26C2EXF01 I was not able to give proper diagnosis of unit. I am rescheduling customer for Friday 03-01-19 have not collected service call fee yet; schdld next appmnt for 3/1 FRI 9-12
Near Groveland, NY 14462
Steve
Job Details: 02/23/2019
DRYER MAYTAG MEDC215EW1 Found the belt had come off the idler pulley causing excessive noise. Removed and reinstalled the belt and the dryer tested good.
Near Pittsford, NY 14534
Steve
Job Details: 02/23/2019
DRYER WHIRLPOOL WED5600XW0 Replaced rollers and idler pulley with maintenance kit for loud operation. The dryer tested good ; used 1 4392067 (REPAIR KIT) from stock
Near Webster, NY 14580
Shaiman
Job Details: 02/23/2019
WASHER MAYTAG MHWC7500YW0 "INSTALLED NEW WATER PUNNP FOR UNIT DRAINING SLOW, UNIT CHECKS OK"
Near Ontario, NY 14519
Shaiman
Job Details: 02/23/2019
OVEN WHIRLPOOL JJW3830DP00 INSTALLED USER INTERFACE TO REPLACE ONE WITH STUCK KEY. UNIT CHECKS GOOD.
Near Pittsford, NY 14534
Steve
Job Details: 02/23/2019
WASHER FRIGIDAIRE n/a Tested washer and it worked as expected. Removed lid and inspected and found no water residue in bottom of unit. The washer spun out on high spin. The washer tested good.
Near Rochester, NY 14610
Evan
Job Details: 02/23/2019
DISHWASHER FRIGIDAIRE FPHD2491KF0 Customer stated unit was producing grinding noises while in wash cycle. Ran unit to hear noise. Suspecting something is hitting motor impeller.Removed motor Discovered broken knife inside motor causing noise. Removed knife Reassembled unit Ran test cycle Unit tested good
Near Brighton, NY 14610
Gary
Job Details: 02/23/2019
REFRIGERATOR WHIRLPOOL WRS321SDHV00 "No cool in refrigerator section, freezer section starting to warm up. Found defrost circuit was not defrosting the evaporator. Defrosted evaporator checked element and thermistor. Element and thermistor are good ordering U I/defrost control; ordrng 1 W11214887 (UI)"
Near Rochester, NY 14620
Gary
Job Details: 02/23/2019
REFRIGERATOR WHIRLPOOL WRT318FZDM02 "Unit was warm in both fridge no freezer, found low refrigerant area around new evap tested positive for up dye, reordering evap. Recharged system.; ordrng 1 W10836706 (evaporator)"