We serviced a
WHIRLPOOL RANGE
Model RF302BXYN1
Near Rochester, New York 14619
Andres V
Job Details:
11/22/2022
Customer stated front right burner was not changing temps. Contacts on switch are not opening and closing properly. Unit needs new switch.; ordrng 1 WP3148953 (Infinite switch)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near West Henrietta, New York 14586
Ray Benedetto
Job Details:
11/22/2022
Unit not heating. Thermal Cut-Off was blown. Replaced thermal Cut-Off kit. Unit powers and heats. ; used 1 279816 (Thermal Cutoff) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25FTMK02
Near Rochester, New York 14617
Dave L
Job Details:
11/22/2022
The control is clicking and causing the unit to restart. Ordering control. ; ordrng 1 W10823803 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ASI2175GRS07
Near Rochester, New York 14617
Dave L
Job Details:
11/22/2022
Unit is not defrosting due to incorrect control. Ordering control. ; ordrng 1 W11546609 (Control)
We serviced a
WHIRLPOOL COOKTOP
Model WFE505W0HW2
Near Greece, New York 14626
Dave L
Job Details:
11/22/2022
Right front infinite switch has a shorted pilot. Right front burner limiter is also bad. Ordering burners and switch ; ordrng 1 W11047722 (Burner) and 1 WP3149400 (Switch) and 1 W11517959 (Burner lf) and 2 W11171119 (Burner rear lf rf)s
We serviced a
WHIRLPOOL FREEZER
Model MRT118FFFE08
Near Ontario, New York 14519
James
Job Details:
11/22/2022
Replaced lights and housing. Unit functions properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near West Henrietta, New York 14586
Ray Benedetto
Job Details:
11/22/2022
"Customer concerned about weak cooling in fridge. Unit is set to 38F, unit running at 41F. Freezer is set at 0, running at 0. Adjusted temp to 36F in fridge and -2F in freezer. Unit is running within specifications. Customer will monitor."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Rochester, New York 14624
Ray Benedetto
Job Details:
11/22/2022
Replaced right door. Unit operating normal.
We serviced a
AMANA REFRIGERATOR
Model ART308FFDM10
Near Rochester, New York 14608
Andres V
Job Details:
11/22/2022
I called customer to make sure the doors were at his house. he said that only the RC door was there and not the FC. he wanted the one door installed so I installed but we're still waiting on the freezer door. Customer will contact us when he's got it.; O-emld tckt
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HV3
Near Rochester, New York 14624
Josh Henchen
Job Details:
11/22/2022
"Customer stated light bulb wouldn't turn on. Checked and found no light socket holder. Ordering light holder W10210871.; ordrng 1 W10210871 (Light holder), dspstn on spec-tagged invntry: 1 W11244494 INTERLOCK"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Rochester, New York 14620
Josh Henchen
Job Details:
11/22/2022
"Replaced drain pump due to faulty seal, spraying water. Tested dishwasher on prowash checks good no leaks. Ran diagnostic cycle, no leaks all functions as expected. Dishwasher checks good."
We serviced a
WHIRLPOOL WASHER
Model Wtw8200yw0
Near Hilton, New York 14468
Dave L
Job Details:
11/22/2022
Replaced drain pump due to broken impeller. Tested ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW00
Near Rochester, New York 14618
Ray Benedetto
Job Details:
11/22/2022
Unit has weak cooling in fridge. Frost buildup behind evap cover. Tested heater and was able to energize. Melted out all frost and ice and replaced jazz board. Unit operating normal.
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Webster, New York 14580
James
Job Details:
11/22/2022
Unit not heating. Thermostat blown. Replaced thermal cut off kit and inspected vent. Unit functions properly. ; used 1 279816 (Cutoff) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM04
Near Rochester, New York 14608
Andres V
Job Details:
11/22/2022
"Customer stated unit was not cooling properly and it was leaking water. I diagnosed unit found drain plug clogged and also defrost sensor not ohming correctly. I cleared out ice and drain plug, unit needs a new defrost sensor. Ordering defrost sensor kit.; ordrng 1 W10902214 (Thermistor), dspstn on spec-tagged invntry: 1 WPW10384183 THERMISTOR"
We serviced a
WHIRLPOOL DRYER
Model NA
Near Rochester, New York 14620
Andres V
Job Details:
11/22/2022
Duplicate job.
We serviced a
WHIRLPOOL REFRIGERATOR
Model MSS25C4MGZ00
Near Webster, New York 14580
James
Job Details:
11/22/2022
Filter wont fully insert into housing causing no water. Ice bin is warped and wont sit flat on ice chute. ; ordrng 1 WPW10293212 (Chute) and 1 W11244434 (Bin) and 1 W11162041 (Housing)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Hilton, New York 14468
Dave L
Job Details:
11/22/2022
Replaced iceMaker and removed rear shim.Shim needs to be placed under right hand side to levelProperly.
We serviced a
WHIRLPOOL DRYER
Model MED6630HW1
Near Penfield, New York 14526
James
Job Details:
11/22/2022
Unit not drying properly and making whirring noise. Blower stripped to motor shaft. Need motor and blower wheel. Motor under ten year warranty. ; ordrng 1 WP697772 (Wheel) and 1 Sh15 and 1 W11364931 (Motor)
We serviced a
MAYTAG WASHER
Model MHW8630HC0
Near Hilton, New York 14468
Dave L
Job Details:
11/22/2022
SR7734765323 documented lo flo error with techline. Found standpipe not meeting minimum height requirements and low hot water pressure both drivers of a low flow error. Recommending water pressure be addressed
We serviced a
AMANA DISHWASHER
Model ADB1400AGS1
Near Rochester, New York 14610
Andres V
Job Details:
11/22/2022
Customer stated unit was leaking. I looked underneath unit and found small leak coming from water valve. Valve was not threaded on right and was not sealed all the way. I took off water supply line and reinstalled it. Turned water back on and checked for leaks. I did not see any. Unit is working properly
We serviced a
MAYTAG WASHER
Model MHW8630HC3
Near Pittsford, New York 14534
Josh Henchen
Job Details:
11/22/2022
"Customer stated left over water in tray and display locked not allowing them to do anything. Replaced dispenser. Checked and found no error codes, Ran diagnostic cycle, all functions as expected. Washer checks good."
We serviced a
WHIRLPOOL WASHER
Model WFW95HEDC0
Near Rochester, New York 14625
James
Job Details:
11/22/2022
Unit randomly throws f3e1 error will run through sometimes. Tested pressure hose. Replaced sensor and reset power. Ran quick wash cycle. Couldn't replicate problem. If problem persists replace W11032117.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Fairport, New York 14450
Ray Benedetto
Job Details:
11/22/2022
"Replaced ice container. When dispensing cubes container arm moves correctly. On previous container, arm would get caught intermittently, which would cause some crushed ice to dispense that would buildup on lip of door. Customer will monitor. If symptom persists, order solenoid for repair WP2152713.; dspstn on spec-tagged invntry: 1 WPW10558424 ICE-CONTAINER"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HV07
Near Macedon, New York 14502
Josh Henchen
Job Details:
11/22/2022
"Customer stated popcorn button would run for about 10 secs then flash F4E4. Checked and found F4E4, replaced control and tested with a bag of popcorn, all functions as expected. Microwave checks good"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Fairport, New York 14450
Ray Benedetto
Job Details:
11/22/2022
Unit was leaking on floor of apartment. Found leakage coming from faucets in apartment and not from machine. Customer recorded video of issue and will consult maintenance.; dspstn on spec-tagged invntry: 1 W11165546 VALVE
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Bloomfield, New York 14469
Josh Henchen
Job Details:
11/22/2022
"Customer stated washer isnt cycling correctly. Checked and found F0E3,F2E1. Ran diagnostic cycle, all functions as expected. Ran rapid wash cycle, works as expected. Ran Drain and spin all functions as expected. Washer checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Penfield, New York 14526
James
Job Details:
11/22/2022
Unit not defrosting. Sensors passed in diagnostics. Ran manual defrost. Heater not turning on. L1 loose inside connector. Secured connection and replaced thermistor. Verified heater operation. ; dspstn on spec-tagged invntry: 1 WPW10384183 THERMISTOR
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS00
Near Pittsford, New York 14534
Ray Benedetto
Job Details:
11/21/2022
"Replaced control board. Tested ice maker, cycled and filled, operating normal."
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SHZ1
Near Pittsford, New York 14534
Ray Benedetto
Job Details:
11/21/2022
"Replaced sump. Verified that spray arms were rotating in self-diagnostic. No leakage from drain pump, hose or tub. Heater energizing. All operations normal."
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Pittsford, New York 14534
Ray Benedetto
Job Details:
11/21/2022
"Basket shaking violently during spin cycle. Replaced dampers and leveled unit. Unit still shakes and bangs against sides. Needs basket, gearcase and washplate to fix.; ordrng 1 W10752719 (Basket) and 1 W11454734 (Gearcase) and 1 W10902814 (Washplate)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS04
Near Fairport, New York 14450
Ray Benedetto
Job Details:
11/21/2022
Unit not making ice. Was able to harvest and fill ice maker. Ordering receiver/emitter Boards for repair.; ordrng 1 W10898445 (Receiver Board) and 1 W10870822 (Emitter Board)
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN608ESS01
Near Pittsford, New York 14534
Ray Benedetto
Job Details:
11/21/2022
Ice maker producing ice slow. Lowered freezer temperature. Customer will monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS973CIDM00
Near Fairport, New York 14450
Ray Benedetto
Job Details:
11/21/2022
Ice maker not working and LED not working. Found broken wires on the bottom freezer door. Will need freezer door and LED to repair. Customer not going forward with repair.; dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near Rochester, New York 14616
Andres V
Job Details:
11/21/2022
Customer states unit was shutting off mid cycle. I put unit into a diagnostic mode found error code F6E4 for floodswitch activated. I ran a diagnostic cycle successfully. The switch is ok. I could not duplicate issue. I reccomend replacing the board. This customer has an extended warranty but did not set it up. He called them while I was in home and they should be sending a dispatch to us for same unit and issue. If so order board W11225084 so we don't have to make three trips out.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Rochester, New York 14626
Andres V
Job Details:
11/21/2022
Replaced ice make informed customer that it may take up to 24hrs to produce ice; dspstn on spec-tagged invntry: 1 W11548540 ICEMAKER
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Rochester, New York 14626
Andres V
Job Details:
11/21/2022
Customer stated unit was not spinning out clothes. I diagnosed unit found washplate to not be secured down with bolt. Also the hub was worn and not catching the tub so when in a spin cycle only the agitator turn. Unit needs new washplate and hub.; ordrng 1 W10752283 (Wash plate) and 1 W10528947 (Hub)
We serviced a
WHIRLPOOL MICROWAVE
Model KMHS120ESS
Near Rochester, New York 14626
Andres V
Job Details:
11/21/2022
"Customer stated unit was not heating and making a loud noise. I diagnosed unit found what I thought noise coming from maganatron, when I replaced maganatron and tested it unit lost power completly. I tested the fuse for continuaty I did not find any. Ordering fuse and transformer.; ordrng 1 W11371266 (Transformer) and 1 W10138793 (Fuse)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HV07
Near Rochester, New York 14612
Andres V
Job Details:
11/21/2022
Replaced the ACU. Tested on a reheat cycle. Unit is now working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Rochester, New York 14615
Andres V
Job Details:
11/21/2022
"Customer stated units lights were flickering. I asked customer which light she sees flickirering the most customer stated that the freezer light has been giving her the most trouble. I replaced the freezer light, lights stopped flickering. ; dspstn on spec-tagged invntry: 1 W11601310 MODULE"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP370PAHW1
Near Rochester, New York 14625
James
Job Details:
11/21/2022
Replaced pump and tested. Unit functions properly.
We serviced a
WHIRLPOOL OVEN
Model WGG745S0FS02
Near Rochester, New York 14618
James
Job Details:
11/21/2022
Replaced control board and tested. Both ovens functioning properly. One year warranty on repair.
We serviced a
WHIRLPOOL DISHWASHER
Model GU2400XTPB7
Near Rochester, New York 14624
James
Job Details:
11/21/2022
Control panel is flashing. Disconnected ribbon cable and reconnected then unit began functioning. If problem reoccurs replace panel. WP3385741 150.00Sh 15Labor 106.95; dspstn on spec-tagged invntry: 1 W10258275 FUSE-THERMAL
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Rochester, New York 14606
James
Job Details:
11/21/2022
Unit spins off balance and stops mid cycle. Impeller loose on gearcase. Plastic grinding noise from inside gearcase. Motor unable to reach target rpm fault. Feet worn from spinning off balance. Need gearcase parts. ; rqstng P&A on 1 W11454734 (Gearcase) and 1 W11239857 (Belt) and 1 W10913953 (Actuator) and 1 WPW10687506 (Foot) and 1 W10752283 (Impeller)
We serviced a
WHIRLPOOL RANGE
Model WFE770H0FZ0
Near Rochester, New York 14606
James
Job Details:
11/21/2022
No bake. 242v to element with infinite resistance. Need element. ; ordrng 1 W10779716 (Element) and 1 Sh15
We serviced a
MAYTAG WASHER
Model MVWB865GW1
Near Canandaigua, New York 14424
Josh Henchen
Job Details:
11/21/2022
"Customer stated they had a power outage and sparks came from outlet when plugging in. Checked and found no communication at UI. Replaced console and ran diagnostic cycle, all functions as expected. Ran Calibration cycle. Washer checks good.; dspstn on spec-tagged invntry: 1 W10810403 LID LOCK ASSY and 1 W11135391 CONSOLE"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Geneva, New York 14456
Doug Balcom
Job Details:
11/21/2022
"Replaced motor, capacitor and lower harness. Ran calibration. Ran diagnostic test no codes. Unit is operating as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Clifton Springs, New York 14432
Doug Balcom
Job Details:
11/21/2022
Customer states unit not running. Found bad control. Replaced and programmed control. Unit is operating as designed. ; used 1 WPW10503278 (Control) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Marion, New York 14505
Doug Balcom
Job Details:
11/21/2022
Customer states top rack broken. Found top rack adjuster broken. Ordering top rack adjuster kit. Unit is under warranty was purchased 1\10\2022.; ordrng 1 W10712395 (Adjuster assembly)
We serviced a
MAYTAG WASHER
Model MAH5500BWW
Near Marion, New York 14505
Doug Balcom
Job Details:
11/21/2022
Customer states unit is noisey. Bearing is due to spinner assembly broken. The spinner assembly is no longer available. Unit unrepairable.
We serviced a
MAYTAG DRYER
Model MED6000XW0
Near Rochester, New York 14624
Josh Henchen
Job Details:
11/21/2022
"Customer stated long dry times. Checked and found F4E3,F2E3. Ran diagnostic cycle, checked good. Poor air flow recommended cleaning dryer vent. Dryer checks good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Churchville, New York 14428
Josh Henchen
Job Details:
11/21/2022
"Customer stated adjuster not working properly and dispenser broke. Replaced Adjuster and dispenser. Ran diagnostic cycle, all functions as expected. Dishwasher checks good.; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER and 1 W10861000 DISPENSER"
We serviced a
JENN AIR MICROWAVE
Model JMV9196CS6
Near Irondequoit, New York 14617
Andres V
Job Details:
11/21/2022
Waiting for maganatron to come in.; schdld next appmnt for 11/25 FRI !
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Penfield, New York 14526
Ray Benedetto
Job Details:
11/21/2022
"Freezer door not closing correctly. Found ice buildup in the right rear of cavity obstructing door. Melted ice, tightened left side rail into liner so door slides evenly. Tightened freezer handle."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ01
Near North Chili, New York 14514
James
Job Details:
11/21/2022
"No cool. Unit at -20psi. Leak tested and unit wouldn't hold pressure, couldn't find leak. Installed compressor stub and uv drier and nitrogen tested at 125psi. Recharged unit and it began cooling. Door gaskets torn. Ordering gaskets, reinspect frost pattern. ; rqstng P&A on 2 W10830162 (Gasket)s, dspstn on spec-tagged invntry: 2 W11504415 COUPLER BR 8.5X8 2 W11504416 COUPLER BR 8.5X6 , 2 W11504422 COUPLER AL 8X2.2 , 2 W11504423 COUPLER AL 8X2 , 2 W11504424 COUPLER BR 8X1.8 , 2 W11504434 COUPLER BR 6X2 , 2 W11504436 COUPLER AL BR 6X1.8 , 2 W11504445 COUPLER BR 5X4 , 2 W11506619 COUPLER BR 8 , 2 W11506620 COUPLER AL 8X8 , 2 W11506621 COUPLER BR 6 , 1 W11506635 VALVE 1/4' , and 1 WPW10143759 DRIER-UV DYE , states that autho needed"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Rochester, New York 14625
Ray Benedetto
Job Details:
11/21/2022
"Customer has to reset each step when doing wash. Long fill/no fill error in memory. Adjusted drain hose (see attached picture) so it was not more than 4.5 inches into drain pipe. Tested with self-diagnostic, no issues with draining or errors. Calibrated unit."
We serviced a
KITCHENAID DISHWASHER
Model KUDS25SHAL1
Near Rochester, New York 14618
Ray Benedetto
Job Details:
11/21/2022
Unit is leaking from front left corner. Found lower Door seal cracked and allowing water to escape. Need lower Door seal to repair. Part is no longer available.
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Irondequoit, New York 14617
Andres V
Job Details:
11/21/2022
Customer stated unit was making a grinding noise. I ran a diagnostic cycle but did not hear any noises. I then tested the spin and agitate individually. I still could not hear anything. machine did not have error codes either. Customer is to monitor and let us know if it continues.
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW3
Near Webster, New York 14580
Andres V
Job Details:
11/17/2022
"Customer stated unit was still not spinning out clothes, she has to put it on a drain a spin. I diagnosed unit did not find any error codes also ran a successful cycle. I called whirlpool to get this documented. Previous technician stated that if problem persisted to replace ACU. Ordering new board. Sr7735070748; ordrng 1 W11550649 (Acu)"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Geneva, New York 14456
Doug Balcom
Job Details:
11/17/2022
"Customer states unit is making a noise in spin. Ran diagnostic test found F0E2 error code. Over suds. Ran calibration. Ran diagnostic test no codes. No unusual noises. Ran multiple manual wash and spin cycles no noises. Checked belt, cam, and gearcase everything is good and working as designed. Instructed customer on proper soap usage."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Stanley, New York 14561
Doug Balcom
Job Details:
11/17/2022
Replaced fabric softener dispenser. Ran softener valve test multiple times. No leaks. Ran calibration. Ran diagnostic test multiple times no codes or leaks. Unit is operating as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS
Near Palmyra, New York 14522
Doug Balcom
Job Details:
11/17/2022
Replaced adapter and gaskets. Replaced led board lights came on but freezer light and refrigerator lights were strobing. Replaced led module in freezer now all the lights work. Got authorization from Assurant for the additional part. Unit is operating as designed.; used 1 W11601310 (Module) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHW01
Near Clifton Springs, New York 14432
Doug Balcom
Job Details:
11/17/2022
"Replaced compressor and evaporator. Evacuated system to 300 microns. Recharged system with 43 grams of R600. Unit is operating as designed.; dspstn on spec-tagged invntry: 1 876765 TUBES-PROCESS 1 W11109499 DRIER- TUBE , and 4 W11506619 COUPLER BR 8"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC700HBS04
Near Webster, New York 14580
Andres V
Job Details:
11/17/2022
"Customer stated unit was not dispensing water. I diagnosed unit verified that it was not getting water. I then checked all the water valves for power and ohmed them out, valves checked good. I then examined water filter, customer had a new one so I installed it and tested it but still not getting water. I then took off the evaporator back panel to check the reservoir. Found reservoir to be frozen, I checked what the temp was set to found it set to 33 which is causing water to freeze. Ordering new reservoir. ; ordrng 1 W11204869 (Reservoir)"
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Irondequoit, New York 14622
Andres V
Job Details:
11/17/2022
Customer stated unit was not starting a cycle. I diagnosed unit found error code F3E2 for temp sensor fault and F8E3. I tried to run a diagnostic cycle but unit would not actuate water valve. When machine turned on drain pump automatically turned on. I cleaned out the filter and ran a diagnostic cycle again. Unit then did start letting water in tub and started advancing through cycles. I started a quick cycle and watched unit for a few minutes. Unit is now working properly.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Webster, New York 14580
James
Job Details:
11/17/2022
Heater recall ; ordrng 1 W11537778 (Heater)
We serviced a
WHIRLPOOL RANGE
Model NA
Near North Chili, New York 14514
Ray Benedetto
Job Details:
11/17/2022
"Top oven not baking. Found burned out ignitor pulling zero amps. Replaced ignitor, operating normal.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 1 12400035 (Ignitor) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Rochester, New York 14624
Ray Benedetto
Job Details:
11/17/2022
"Replaced reservoir and tested, no leakage. Customer concerned about food freezing in fridge cavity. Moved thin shelf to a lower rung to provide clear path for venting. ; dspstn on spec-tagged invntry: 1 W11346622 RESERVOIR"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Canandaigua, New York 14424
Jeremy
Job Details:
11/17/2022
Replaced freezer door gasket for not sealing properly.
We serviced a
KITCHENAID FREEZER
Model KRFF507HPS00
Near Henrietta, New York 14467
Jeremy
Job Details:
11/17/2022
Replaced LEDs that were out. Unit tested good.; dspstn on spec-tagged invntry: 1 W11462342 MODULE-LED and 1 W11601310 MODULE
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW0
Near Irondequoit, New York 14617
Andres V
Job Details:
11/17/2022
Customer stated unit was still leaking. I ran a rinse and spin because it only happens during the spin cycle. I can see the water leaking In between the tub ring and outter tub. Ordering new outter tub.; ordrng 1 W10371566 (Outter tub)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF707ESS01
Near Rochester, New York 14612
Andres V
Job Details:
11/17/2022
Customer stated unt was frosting up in the RC. I diagnosed unit took off bottom deli tray I did see ice built up on the evaporator. Their is a service pointer for this issues that states to replace the evaporator harness and place the thermistor in the correct place. Thermistor being loose or in wrong position will cause this issue. Ordering new harness and evap cover because it is damaged.; ordrng 1 W11033168 (Harness) and 1 W11211387 (Evap cover) and 1 W11176882 (Shelf front)
We serviced a
MAYTAG RANGE
Model MER8650FZ0
Near Ontario, New York 14519
James
Job Details:
11/17/2022
Ten years warranty on element. Bake element melted. Need part. ; ordrng 1 W10779716 (Element)
We serviced a
MAYTAG DRYER
Model MGDC300XW3
Near Rochester, New York 14624
Ray Benedetto
Job Details:
11/17/2022
"Dryer spins but is not heating. Ignitor not energizing. Gas coils have solid ohm readings. Thermal Fuse did not have continuity. Replaced thermal fuse. Tested for spin, power and heat. All operations normal.; dspstn on spec-tagged invntry: 1 279834 COIL KIT , used 1 WP3392519 (Thermal Fuse) from stock"
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Rochester, New York 14624
Ray Benedetto
Job Details:
11/17/2022
Replaced control board with updated software. Melted out all excessive frost from freezer side. Verified heater and fans worked. Operating normal.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Rochester, New York 14612
Andres V
Job Details:
11/17/2022
Customer stated unit was making a noise and agitator was spinning when cycle of was done. I diagnosed unit but could not duplicate issue. Unit was a little off balanced so I balanced unit. I also checked for error codes and only found a code for Stuck key. I ran a diagnostic cycle and also a high spin speed cycle. Customer is to monitor.
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Macedon, New York 14502
Josh Henchen
Job Details:
11/17/2022
Replaced control due to intermittent operation and noise. Washer checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Ontario, New York 14519
James
Job Details:
11/17/2022
Rails developing frost and temperature fluctuates. Defrosted rails and applied grease. Offset temperature in Diagnostics. Customer is to monitor.
We serviced a
MAYTAG WASHER
Model MGDC465HW2
Near Ontario, New York 14519
James
Job Details:
11/17/2022
Unit not starting. Door switch disconnected. Reconnected and tested. Replaced flax duct with vent customer supplied. Unit functions properly.
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Rochester, New York 14616
Andres V
Job Details:
11/17/2022
"Customer stated unit was making a strange noise. I diagnosed unit checked error codes found error for slow fill. I tested both valves which tested good. I then ran a diagnostic cycle, when unit was agitating I could hear noise. I took off agitator found change and a few paper clips. Took out change and paper clips ran a diagnostic again. I did not hear any noises, unit is working properly"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Rochester, New York 14620
Josh Henchen
Job Details:
11/17/2022
"Customer stated F8E4 keeps coming back. Checked and found F8E4,F9E2. Ran diagnostic cycle and found pool of water forming by drain pump. Pulled unit out drain pump is spraying water. Ordering Drain pump W11497943.; ordrng 1 W11497943 (MOTOR-DRAIN)"
We serviced a
WHIRLPOOL WASHER
Model WFW9150WW00
Near Brighton, New York 14620
Josh Henchen
Job Details:
11/17/2022
"Customer stated washer would stop in the middle of cycle. Checked and found F1E2, Ran diagnostic noticed hot water valve leaking. Washer needs new MCU WPW10384843 and hot water valve WPW10212598. Customer want time to decide if they want new or to fix unit."
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS20XVMS3
Near Rochester, New York 14608
Ray Benedetto
Job Details:
11/17/2022
"Unit not making ice. Found ice cube stuck inside mold. Removed and was able to cycle and fill ice maker. Customer will monitor. If issue persists, will need ice maker, WPW10190981 to repair."
We serviced a
WHIRLPOOL FREEZER
Model MRT118FFFE08
Near Ontario, New York 14519
James
Job Details:
11/17/2022
Freezer led dead. 120v to light. Housing broken. Ordering housing and replace bulb on return. ; ordrng 1 WPW10313917 (Housing)
We serviced a
WHIRLPOOL WASHER
Model MHW8200FC0
Near Rochester, New York 14612
James
Job Details:
11/17/2022
Unit throwing f3e1 error. Cleaned air trap and inspected drain pump. Unit functions properly. Recommend running clean cycle.
We serviced a
MAYTAG RANGE
Model MGS8800FZ0
Near Rochester, New York 14612
James
Job Details:
11/17/2022
Unit not igniting lf burner and temp lower in oven. Adjusted front igniter so the spark gap is consistent with other burners. Calibrated oven up ten degrees. Customer is to monitor. ; dspstn on spec-tagged invntry: 1 WPW10324262 IGNITOR
We serviced a
MAYTAG COIN-OP WASHER
Model NOTAVAIABLE
Near Rochester, New York 14607
Josh Henchen
Job Details:
11/17/2022
Customer stated not spinning out all the time. Checked and found washer functioning properly noticed some whining noises during spin cycle. Failed to find model/Serial for washer. Washer checks good.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Rochester, New York 14625
Josh Henchen
Job Details:
11/17/2022
"Customer stated water seems to be filling less, leaving a odor behind on clothing, and she has to run multiple cycles to get soap out. Checked and found no codes, Ran diagnostic cycle. All functions as expected. Adjusted back right foot to level washer. Tested good. Ran normal cycle/drain & spin cycle. Washer checks good. Customer will monitor if problem persists order Control"
We serviced a
MAYTAG DISHWASHER
Model KDTM404KPS0
Near Pittsford, New York 14534
Josh Henchen
Job Details:
11/17/2022
"Customer stated flashing lights then it wouldnt work for a little while. Checked and found F10E2,F8E4. Water in float switch tray, emptied. Ran diagnostic cycle, all functions as expected. No leaks. Dishwasher checks good."
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW2
Near Rochester, New York 14616
James
Job Details:
11/17/2022
Unit not washing properly. No errors. Replaced actuator and calibrated. Tested normal deep water cycle. Tub filled halfway and began agitation. Customer is to monitor. ; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT5L1SMYF00
Near Scottsville, New York 14546
Ray Benedetto
Job Details:
11/17/2022
Leakage is coming from input hose into unit. Shut off water at basement T-valve. Line is still dripping a bit. Customer will need to contact plumber to rectify issue.
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW1
Near Rochester, New York 14616
Andres V
Job Details:
11/17/2022
Customer stated unit was not drying properly. I diagnosed unit found that flame was coming on but not cycling correctly. I ohmed out the coils and found one of them to be out of range. I replaced coils and watched unit cycles multiple times. Unit now working properly.; used 1 279834 (Coil) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Rochester, New York 14626
Dave L
Job Details:
11/16/2022
The customer is having difficulty dispensing crushed ice. A few cubes are bridged. Lowered fill time on the ice maker to prevent bridging. Customer to monitor.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HB07
Near Rochester, New York 14615
Dave L
Job Details:
11/16/2022
Door doesnt line up with console. Found that the frame is bent and preventing the console from seating properly. Called techline and documented as non repairable whirlpool will contact customer SR7735060560
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB07
Near Rochester, New York 14623
Ray Benedetto
Job Details:
11/16/2022
"Customer concerned about weak cooling and loud noise. Temp in fridge ~37, freezer ~5. Compressor pulling about 0.4 amps and evap has frost pattern on two rungs. Suspect a leak or weak compressor. Ordering parts for sealed system.; ordrng 1 W11109499 (Drier) and 2 W11504436 (Coupler 5/1.8)s and 2 W11504445 (Coupler 5/4)s and 1 W11562258 (Evaporator) and 2 W11504419 (Coupler 8/7)s, rqstng P&A on 2 W11504424 (Coupler 8/1.8)s, ordrng 1 W11580057 (Compressor) and 2 W11504415 (Coupler 8.5/8)s and 2 W11504431 (Coupler 7/5)s and 2 W11506619 (Coupler 8)s and 2 W11504416 (Coupler 8.5/6)s and 1 W11506635 (Access Valve) and 1 876765 (Tube Kit)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Rochester, New York 14610
Ray Benedetto
Job Details:
11/16/2022
Ice and frost buildup on freezer side of fridge. Heater connector came loose inside. Crisper drawer not engaging with track. Ordering wire harness and drawer.; rqstng P&A on 1 W11545823 (Wire Harness) and 1 W11162443 (Crisper Drawer)
We serviced a
KITCHENAID 50#IM 18' FS
Model KUIS15NRTW2
Near Rochester, New York 14614
James
Job Details:
11/16/2022
Ice cubes too thin and dirty. Water tubes need to be cleaned. Unit shut off in diagnostics when valve energized. Reset unit and tested. Ran cleaning cycle and cleaned reservoir sensor. Customer is to monitor.
We serviced a
DODGE VAN
Model RAM
Near Rochester, New York 14623
Andres V
Job Details:
11/16/2022
"Got oil changed, I will have to bring van back in 1500-1700 miles."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW00
Near East Rochester, New York 14445
Ray Benedetto
Job Details:
11/16/2022
Ice maker not harvesting. Ice maker receiving ~120 VSC and ice in mold. Replaced ice maker and component cycled. Operating normal.; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBS05
Near Fairport, New York 14450
Ray Benedetto
Job Details:
11/16/2022
"Noise coming from condenser coils vibrating against frame. Consulted Techline, SR7735065231, who recommended to order mastic insulation to damper the noise.; ordrng 1 W11553819 (Insulation)"