Service History 140

Near Geneva, NY 14456
Evan
Job Details: 03/13/2019
WASHER WHIRLPOOL WTW8500DC2 Replacing control panel due to unit displaying f6e3 code (UI not hearing control)Replaced control Replaced UI Ran calibration cycle Ran test cycle Unit tested good
Near Pittsford, NY 14534
Steve
Job Details: 03/13/2019
REFRIGERATOR GE HSS25GFPHWW Found main control not sending power to rest of unit. Found burn mark by transformer on control. Quoted customer for main control. ; rqstng P&A on 1 WR55X10942P (CONTROL)
Near Phelps, NY 14532
Evan
Job Details: 03/13/2019
DISHWASHER WHIRLPOOL WDT720PADW2 Customer stated door was falling down. Upon inspection discovered that rubber grommet that sits on hinge had fallen off. Reinstalled grommet on hinge Unit tested good
Near Newark, NY 14513
Evan
Job Details: 03/13/2019
WASHER MAYTAG MVWC415EW2 Installing new suspension due to units basket moving to ok much while in spin. Old suspension was causing basket to sag. Replaced suspension Ran test cycle Unit tested good
Near Palmyra, NY 14522
Evan
Job Details: 03/13/2019
DISHWASHER KITCHENAID KDFE104DSS2 Replacing wash motor due to motor failing to run during wash cycle. Unit was not running motor causing water to sit in tub and cause no heating error code. Replaced sump &motor Ran test cycle Unit tested good
Near Victor, NY 14564
Dave
Job Details: 03/13/2019
DISHWASHER WHIRLPOOL KDPE234GPS0 Replaced third dish rack . Tested dishwasher tested good . After the install was put in the kickplate is missing the pieces to attach it . Ordering WPW10503548 and sending to customer.; ordrng 1 WPW10503548 (retainer)
Near Webster, NY 14580
David
Job Details: 03/13/2019
MICROWAVE WHIRLPOOL WOC75EC0HS00 Unit displaying communication error. Ordering UI.; ordrng 1 W11351549 (UI)
Near Brockport, NY 14420
Gary
Job Details: 03/13/2019
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Duplicate job, but checked again, all is working and cooling"
Near Fairport, NY 14450
Dave
Job Details: 03/13/2019
DRYER WHIRLPOOL WED4815EW1 Dryer making vibrating noises .found the blower housing was raddling when the motor was running . Tightened blower housing and put a screw in it. . Tested unit . Tested good
Near Rochester, NY 14623
Steve
Job Details: 03/13/2019
RANGE JENN AIR JES1750FS1 Replaced main control for no heat at bake or broil. The oven tested good.
Near Rochester, NY 14610
Steve
Job Details: 03/13/2019
DRYER WHIRLPOOL WED5620HW0 137 156 111 the dryer shut of after one cycle with no wet clothes touching sensors. added wet towel to sensor bar 150 130 150 128 the dryer heated and cycled on and off as expected. Found no error codes. Called customer and gave some tips on better drying. Drying like clothes and using large enough loads to use the sensor dry option. called tech line sr# 7724369898 Customer was not home for signature.
Near Rochester, NY 14618
Steve
Job Details: 03/13/2019
DISHWASHER KITCHENAID KDTE304DPA0 Tested dishwasher in diagnostics and the dishwasher ran as expected. Tested heater and it worked as expected.
Near Penfield, NY 14526
David
Job Details: 03/13/2019
REFRIGERATOR KITCHENAID KRFF302ESS01 Replaced noisy damper. Unit tested good.
Near Rochester, NY 14625
David
Job Details: 03/13/2019
RANGE JENN AIR JES9900BAB Replaced console due to keypad malfunction. Unit tested good.
Near Rochester, NY 14621
David
Job Details: 03/13/2019
OVEN MAYTAG MGR8674AS0 Quoted customer for burner and ignitor due to poor ignition. Customer denied repair. Refused to pay the service fee. Office is to bill the customer for our time. Was asked to leave the premises after they disputed the charges.
Near Rochester, NY 14617
David
Job Details: 03/13/2019
WASHER FRIGIDAIRE FAFW3511KW0 Replaced control due to comm error. Unit tested good.
Near Geneseo, NY 14454
Steve
Job Details: 03/13/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 Customer complained of dishwasher leaking and the water is getting underneath the linoleum. Found the brass fitting to the water valve was leaking.tightened the brass fitting and that leak stopped. Found the dishwasher was also leaking out the front of the door due machine not sitting level. Lowered back legs and repositioned dishwasher so water inside unit is more to the rear of dishwasher. Tested and the dishwasher no longer leaks.
Near Rochester, NY 14620
Evan
Job Details: 03/13/2019
DISHWASHER KENMORE 665.13899K801 Replacing control board due to unit failing to send power to heater. Replaced control Ran diagnostic cycle Unit Ran heater at end of diagnostic Unit tested goodATEC warranty for labor and S/C fee
Near Rochester, NY 14612
David
Job Details: 03/13/2019
REFRIGERATOR GE GSL25JFPJBS Unit is operating properly. Temperatures are correct. Water dispenser is working.
Near Hilton, NY 14468
David
Job Details: 03/13/2019
RANGE WHIRLPOOL WFG525S0HV0 Investigated smell during bake cycle. Found small food stain under oven bottom likely causing a burning odor. Called techline to document. Sr7724371828
Near Hilton, NY 14468
David
Job Details: 03/13/2019
REFRIGERATOR WHIRLPOOL WRF560SEYB05 Replace right hand ff door that was broken at the hinge. Unit tested good.
Near Rochester, NY 14612
Gary
Job Details: 03/12/2019
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Received wrong door, reordering freezer door and fridge door handles. Researching the freeze door.; ordrng 2 W10874799 (handle)s and 1 W11265947 (DOOR FREEZER)"
Near Rochester, NY 14624
Gary
Job Details: 03/12/2019
RANGE JENN AIR JGS9900CDF01 "Screws are corroded into orifice holder, ordering screws and orifice holder.; ordrng 1 WP7527P087-60 (holder-orf) and 2 WP8273062 (screw)s"
Near Spencerport, NY 14559
Gary
Job Details: 03/12/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Unit evap was frosted over, thermistor and element homed out okay, ordering control.; ordrng 1 W11174836 (CONTROL)"
Near Spencerport, NY 14559
Gary
Job Details: 03/12/2019
REFRIGERATOR MAYTAG MRT711SMFZ00 "Warm in the freezer, freezing in the fridge, ordering a control and a thermistor.; ordrng 1 W10904683 (cntrl-elec) and 1 WPW10384183 (thermistor)"
Near Rochester, NY 14616
Evan
Job Details: 03/12/2019
WASHER KENMORE 110.2090299 Customer stated unit was not spinning and smelled burning coming from machine. Upon inspection attempted to run spin cycle. Unit was spinning as it should. Ran unit with full basket of water. Unit was progressing through cycle as it should. Tested the spin drain cycle multiple times unit was draining and spinning as it should. Inspected all electrical connections for possible loose wire at motor or timer. Could not replicate issue while in home. Advised customer to run machine and contact tech if issue is to persist.Unit tested good
Near Scottsville, NY 14546
Gary
Job Details: 03/12/2019
DISHWASHER WHIRLPOOL KDFE104DSS2 "Replaced door gasket that was falling out, tested okay."
Near North Chili, NY 14514
Gary
Job Details: 03/12/2019
REFRIGERATOR WHIRLPOOL WRT318FZDM02 "Advised customer that the fridge is running at an average temp of 38 degrees, not exactly 38, turned up freezer temp ."
Near Rochester, NY 14625
Evan
Job Details: 03/12/2019
WASHER WHIRLPOOL WFW3090GW While unpackaging stator discovered that stator was cracked. Leaving other 2 parts with customer.Reordering stator ; ordrng 1 W11044838 (stator)
Near Churchville, NY 14428
Gary
Job Details: 03/12/2019
DISHWASHER WHIRLPOOL WDF520PADB7 "Repaired lower binding spray arm that was not spinning was not washing dishes, tested and checked okay after that."
Near Rochester, NY 14624
Gary
Job Details: 03/12/2019
REFRIGERATOR WHIRLPOOL WRF989SDAF00 Replaced defrost control mechanism that was not put in the unit into defrost. Tested OK
Near Rochester, NY 14621
Gary
Job Details: 03/12/2019
DRYER ADMIRAL AGD4875YQ2 "Was just here less than a month ago, found open thermal fuse, venting tested unrestricted replaced thermal fuse, charged part only. ; used 1 WP3392519 (FUSE-THERMAL) from stock"
Near Rochester, NY 14622
Gary
Job Details: 03/12/2019
RANGE AMANA ACR4303MFB3 Customer purchased and installed their own terminal block. Canceled call.
Near Webster, NY 14580
David
Job Details: 03/12/2019
VENTHOODS KITCHENAID KVWB606DSS1 Helped SM
Near Rochester, NY 14609
David
Job Details: 03/12/2019
DISHWASHER MAYTAG MDBH979SAM0 Replaced door seal due to leak. Unit tested good.
Near Pittsford, NY 14534
Steve
Job Details: 03/12/2019
RANGE MAYTAG MER8674AS0 Found control not sending power to broil and sending 100 volts to bake element. Needs control. Quoted customer for repair. ; rqstng P&A on 1 WPW10655837 (cntrl-elec)
Near Rochester, NY 14609
David
Job Details: 03/12/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ00 Replaced cracked fan blade. Unit tested good.
Near Rush, NY 14543
Dave
Job Details: 03/12/2019
COOKTOP WHIRLPOOL KECC667BBL02 User interface is not responding to touch and won't cook on low . Ordering new UI WPW10545371; ordrng 1 WPW10545371 (cntrl-elec)
Near Rochester, NY 14609
David
Job Details: 03/12/2019
WASHER WHIRLPOOL WTW4816FW2 Replaced control due to unit not responding to commands. Tested and calibrated unit.
Near Rochester, NY 14607
David
Job Details: 03/12/2019
DISHWASHER GE FDB1050REC5 Replaced spray arm and splash guards due to leak. Unit testing good.
Near Rochester, NY 14605
David
Job Details: 03/12/2019
REFRIGERATOR FRIGIDAIRE FFTR1814QW4A Cleared defrost drain that was causing a leak in the fresh food section. Customer to monitor.
Near Fairport, NY 14450
Dave
Job Details: 03/12/2019
REFRIGERATOR WHIRLPOOL AFD2535FES Damper not opening and closing . Tested damper in diagnostics. Damper door not closing . Ordering new damper WPW10196393; ordrng 1 WPW10196393 (damper control assy)
Near Rochester, NY 14615
Evan
Job Details: 03/12/2019
DRYER MAYTAG MGDB835DW4 Customer stated time was jumping around during cycle.Checked for codes Unit was displaying F6-e2 error code ACU and UI failing to communicate Called techline Sr: 7724353356Techline advising that time will jump around and is only estimate of time due to way that moisture sensor functions depending on items inside machine. Unit itself if functioning as it should Suspecting that error code was caused by stuck key or customer selecting cycle multiple times. Unit tested good
Near Rochester, NY 14606
Evan
Job Details: 03/12/2019
DISHWASHER WHIRLPOOL WDT710PAHB1 Customer stated unit was not draining. Upon inspection tub was full of water. Checked for codes No codes presentRemoved water from tub. Removed pump to inspect. No debris in pump. Pump impeller was able to spin freely. Reattached pump Unhooked drain line at disposal filled unit. Ran drain cycle. Water was slowly draining but drain line is clogged. advised customer there would be labor charge to clean drain line. Customer did not want to proceed at this time. Unit tested good otherwise
Near Rochester, NY 14619
Evan
Job Details: 03/12/2019
DRYER WHIRLPOOL NED4655EW1 Customer stated that unit was not heating. Upon inspection discovered that unit was not receiving 240v. Unit was running motor but heater was not receiving any power. Checked vent checked heater for continuity unit tested good. Checked voltage coming in at outlet. Unit is only recieving 120v. Advising customer to have electrician come and inspect outlet/breaker. Unit was currently running on 20 amp breaker.
Near Rochester, NY 14621
Evan
Job Details: 03/12/2019
WASHER KENMORE 417.404127 Customer stated unit was not draining. Upon inspection discovered that filter inside pump was clogged causing unit not to drain.Cleaned filterRan test cycle Unit tested good
Near Rochester, NY 14607
Dave
Job Details: 03/12/2019
WASHER MAYTAG MVWC465HW0 Washer has lid lock fault F5 E2 needs new lid lock . Won't turn on . Ordering new lock W11307244; rqstng P&A on 1 W11307244 (LID LOCK )
Near Webster, NY 14580
Evan
Job Details: 03/12/2019
DISHWASHER KITCHENAID KDFE104DSS4 Customer stated unit was powering up but not starting cycle.Upon inspection discovered that customer had control lock on machine causing unit not to run. Turned off control lock Checked for error codes No codes presentRan test cycle Unit tested good Collecting service call fee
Near Rochester, NY 14616
Evan
Job Details: 03/12/2019
WASHER WHIRLPOOL MVWC565FW Replacing lid lock and control due to control failing to sense when unit was locked.Replaced lid lock Replaced control Ran test cycle Unit tested good
Near Webster, NY 14580
Steve
Job Details: 03/12/2019
REFRIGERATOR AMANA ABB2224BRB00 Replaced light switch for intermittent light. The refrigerator tested good ; dspstn on spec-tagged invntry: 1 WPC3680310 LIGHT SWITCH
Near Webster, NY 14580
Steve
Job Details: 03/12/2019
VENTHOODS KITCHENAID KVWB606DSS1 Replaced the fan that was left at customers home on previous visit for open motor on fan. The fan worked as expected.
Near Penfield, NY 14526
Steve
Job Details: 03/12/2019
HOOD VENT WHIRLPOOL KVWB406DSS2 "Replaced transformer, control and leds for no lights. The hood tested good"
Near Hilton, NY 14468
David
Job Details: 03/12/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Spoke to customer and pre ordered doors due to scratches.; ordrng 1 W11104466 (dor-fip) and 1 W11104477 (dor-fip) and 1 W11223753 (BADGE)
Near Hilton, NY 14468
David
Job Details: 03/12/2019
WASHER MAYTAG MVWC465HW2 Unit is not completing cycles intermittently. No errors in control. Ordering control.; ordrng 1 W11249158 (CONTROL)
Near Fairport, NY 14450
Steve
Job Details: 03/12/2019
DISHWASHER JENN AIR JDB9000CWS3 "Replace top racks rails for broken rails and top rack falling. The dishwasher tested good. ; used 1 W11259785 (TRACK), and 1 W11259786 (TRACK) from stock"
Near Rochester, NY 14610
Steve
Job Details: 03/12/2019
REFRIGERATOR KITCHENAID KRFF302ESS01 Tightened handle doors. The refrigerator tested good.
Near Rochester, NY 14612
Evan
Job Details: 03/12/2019
WASHER MAYTAG MVWB835DW1 Customer stated unit was producing burning smell and could not get lid unlocked. Upon inspection discovered that control was failing led verification light was not lit and lid for unit would not unlatch. Burning smell customer was referring too is bearing inside gearcase failing causing smell.Ordering gear case Ordering control ; ordrng 1 W10811956 (drum assy) and 1 W11024149 (cntrl-elec)
Near Rochester, NY 14618
Steve
Job Details: 03/12/2019
WASHER MAYTAG MVWC565FW Found washer stuck in drain added water until it reset. Calibrated and tested the washer and the washer tested good. Explained to customer that oversudsing can cause the washer to get stuck in drain and become u responsive.
Near Rochester, NY 14618
Steve
Job Details: 03/12/2019
DRYER KENMORE 110.875726 Replaced rollers and idler pulley for loud operation. Removed all the lint from inside dryer. The dryer tested good ; used 1 4392067 (REPAIR KIT) from stock
Near Fairport, NY 14450
Dave
Job Details: 03/12/2019
MICROWAVE WHIRLPOOL WMH31017FS0 Door switch on micro failing. Replaced interlock with new one with added switch . Tested unit tested good .; dspstn on spec-tagged invntry: 1 W11244494 INTERLOCK
Near Rochester, NY 14618
Dave
Job Details: 03/12/2019
DISHWASHER KENMORE 665.13843K601 Chopper blade housing was blocked full of debris . Removed debris tested dishwasher. Tested good .
Near Pittsford, NY 14534
Steve
Job Details: 03/12/2019
MICROWAVE KITCHENAID KMHS120ESS2 "Replaced the door switches for door open/ lose errors, preventing use. The microwave tested good. ; used 1 W11244494 (INTERLOCK) from stock"
Near Fairport, NY 14450
Dave
Job Details: 03/12/2019
DRYER MAYTAG MEDC215EW0 "Dryer making very loud squeaking . Rollers and tension pulley need to be replaced called for auth. Auth code NLAC10079415. Replaced stock .rollers kit 4392067 and pulley WP691366. Tested dryer . Tested good .; used 1 4392067 (REPAIR KIT), and 1 WP691366 (PULLEY-IDLER) from stock"
Near Victor, NY 14564
Dave
Job Details: 03/12/2019
DRYER WHIRLPOOL WED6620HW0 New unit was received with dent in top. Replaced top with new one .
Near Irondequoit, NY 14617
David
Job Details: 03/12/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Replaced light pipe due to indicator not illuminating.
Near Rochester, NY 14616
David
Job Details: 03/12/2019
DISHWASHER WHIRLPOOL WDF330PAHT2 Replaced cracked hose connection with new hoses. Unit tested good.
Near Rochester, NY 14626
David
Job Details: 03/12/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM04 Replaced dented door.
Near Victor, NY 14564
Steve
Job Details: 03/12/2019
REFRIGERATOR ELECTROLUX E32AR75JPS1 Quote 5304506363 heat exchanger 59.72297414901 evaporator 85.2411.11 shipping Sealed system labor 317.95Service fee 89.95Found the refrigerator has a low charge . Recommended customer call Electrolux to see if any sealed system parts/labor are covered under warranty. Please refund service fee and part at this time.
Near Rochester, NY 14626
David
Job Details: 03/11/2019
REFRIGERATOR GE TFX20JR Replaced icemaker due to overfilling he ice bucket. Customer to monitor.
Near Rochester, NY 14616
David
Job Details: 03/11/2019
REFRIGERATOR GE GBS18HBMCBB The defrost drain is plugged and has blocked the evaporator fan motor from turning. Defrosted and cleared drain. Fan began running after blockage was cleared.
Near Webster, NY 14580
David
Job Details: 03/11/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 Replaced pantry UI and control due to erratic operation of the interior lights
Near Webster, NY 14580
David
Job Details: 03/11/2019
OVEN MAYTAG MER6600FZ1 Oven liner was bent preventing the top rack from moving freely. Adjusted liner to give the racks proper clearance. Racks now move much easier.
Near Penfield, NY 14526
David
Job Details: 03/11/2019
REFRIGERATOR KITCHENAID KRFF302ESS01 Spoke to customer and preordered damper. Instructed the. To turn the freezer temperature up to 2 degrees to mitigate frosting inside the damper assembly ; ordrng 1 WPW10594329 (control )
Near Rochester, NY 14609
Shaiman
Job Details: 03/11/2019
WASHER MAYTAG MVWC565FW "Connector on cap was faulty resulting in motor failure. Replaced motor and cap, unit testing good."
Near Rochester, NY 14622
Shaiman
Job Details: 03/11/2019
WASHER WHIRLPOOL WTW4850HW1 Control on back order. Rescheduled until part arrival.; ordrng 1 W11256099 (CONTROL)
Near Webster, NY 14580
Shaiman
Job Details: 03/11/2019
WASHER FRIGIDAIRE LTF2140ES3 "Unit spins, drains and completes cycles. Further explanation from customer suggests the unit requires a control board. Customer declined further repair."
Near Webster, NY 14580
Shaiman
Job Details: 03/11/2019
DISHWASHER WHIRLPOOL WDF760SADT0 Replaced control & drain pump. Unit testing good.
Near Webster, NY 14580
Shaiman
Job Details: 03/11/2019
WASHER MAYTAG MHWZ600TW00 Replaced seized drain pump. Unit testing good.; dspstn on spec-tagged invntry: 1 WPW10730972 PUMP
Near Rochester, NY 14613
Shaiman
Job Details: 03/11/2019
WASHER WHIRLPOOL WTW5000DW2 Water is leaking from water valve in the house. Unit testing good.
Near Rochester, NY 14618
Evan
Job Details: 03/11/2019
OVEN KITCHENAID KODE500ESS04 Replacing UI due to unit displaying LCD keypad mismatch error code.Replaced UI Ran test bake cycle for both ovens Unit tested good
Near Rochester, NY 14610
Evan
Job Details: 03/11/2019
DRYER WHIRLPOOL WED5620HW0 Customer stated unit is not heating on any cycle except timed dry. Checked for error codes. No codes presentUnit is heating but not running heater long enough during cycle. Ordering thermostat; ordrng 1 280148 (cutoff-tml)
Near Rochester, NY 14609
Evan
Job Details: 03/11/2019
DRYER FRIGIDAIRE FFLG3911QW1 Replacing thermal fuse due to unit not heating. Replaced fuse Ran test cycle Unit tested good
Near Rochester, NY 14609
Evan
Job Details: 03/11/2019
WASHER MAYTAG MVWC465HW2 Replacing control due to pressure sensor failing to sense amount of water in tub. Replaced control Ran test cycle Unit tested good
Near Rochester, NY 14618
Evan
Job Details: 03/11/2019
DRYER WHIRLPOOL MED6000XW0 Customer stated unit was screeching while drum was spinning. Upon inspection discovered that rollers and idler pulley were sticking Cleaned rollers and roller shaft Cleaned idler pulley and idler pulley shaft Reassembled unitRan test cycle Unit tested good Dryer vent cleaning Scott Koepke Office : 866-498-7233Cell: 585-441-7227
Near Fairport, NY 14450
Dave
Job Details: 03/11/2019
REFRIGERATOR KITCHENAID KSC23C8EYB02 "Refrigerator and freezer temperatures are warm .found the evaporator cover in the freezer had popped off in the back also the refrigerator evaporator cover wasn't very tight . Put refrigerator in diagnostics tested , FC thermistor and RC thermistor both tested good . Tested evaporator fan motor for both refrigerator and freezer. Both tested good . Ran test four which checks compressor ,Compressor fan motor tested good . Looked at the frost pattern on evaporator . Did not have an even frost pattern may have been due to door being open . Refrigerator may need sealed system work .. customer will monitor temperatures."
Near Penfield, NY 14526
Dave
Job Details: 03/11/2019
DRYER MAYTAG MED5500FC1 Check vent light comes on . Looked for error codes found F4 E3 restricted air flow . Used vent tester and the reading came up poor air flow . . Found no issues with dryer . Vent needs to be cleaned. Charged service charge .
Near Rochester, NY 14620
Evan
Job Details: 03/11/2019
DISHWASHER KENMORE 665.13899K801 Did not have intended part for job. Reordering control ; ordrng 1 WPW10285180 (cntrl-elec)
Near Rochester, NY 14619
Evan
Job Details: 03/11/2019
WASHER MAYTAG MVWC565FW1 Customer stated unit had shut off during cycle. Upon inspection discovered control was not accepting commands. Could not get unit into diagnostic. Inspected control led verification light was not on Ordering control; ordrng 1 W11162438 (CONTROL)
Near Rochester, NY 14606
Shaiman
Job Details: 03/11/2019
DRYER MAYTAG MGDC215EW0 Unit is making a grinding/rattling noise. Suspected bad roller bearings. After running unit for a longer period of time the noise began to show itself more from the motor. Replacing motor.; ordrng 1 279827 (motor!dryer)
Near Webster, NY 14580
Dave
Job Details: 03/11/2019
RANGE WHIRLPOOL GW397LXUQ07 Replaced ignitor tested oven . Tested good .
Near Ontario, NY 14519
Dave
Job Details: 03/11/2019
REFRIGERATOR WHIRLPOOL WSF26C2EXF01 Replaced start device for refrigerator turning on intermittently. Refrigerator is working and at correct temperatures. Ice maker still not working . Refrigerator needs new icemaker . Ordering new ice maker WPW10251076 customer paid in full for repairs . ; ordrng 1 WPW10251076 (icemaker)
Near Canandaigua, NY 14424
Dave
Job Details: 03/11/2019
WASHER MAYTAG MVWX655DW1 Washer making noise while spinning . Found no error codes. . Found the gearcase was sitting to low on a carpet floor possibly dragging . Found debris underneath wash plate . . Removed debris . Adjust legs up . Tested washer in auto diagnostics. Tested good . Calibrated machine . Tested good .
Near Mendon, NY 14506
Steve
Job Details: 03/11/2019
REFRIGERATOR MAYTAG MFI2269VEW4 Customer complaining of user interface not coming back on after power outage for a few hours. Complaining of ice on freezer floor. Replaced main control and drain tube. Cleaned the plugged coils. Removed all ice accumulation. ; used 1 W10619951 (TUBE-DRAIN) from stock
Near Pittsford, NY 14534
Steve
Job Details: 03/11/2019
REFRIGERATOR AMANA ART318FFDW03 26 in fresh food section and -4 in freezer. Called tech line again sr# 7724299174 tech line deemed unit unrepairable. Manufacturer is going to contact customer within 5 business days.
Near Rochester, NY 14626
Evan
Job Details: 03/11/2019
WASHER WHIRLPOOL WTW8040DW4 Customer stated unit was producing banging noise while in spin or agitate. Checked for codes no codes present. Ran test cycle During spin agitation could hear noise customer was referring too. Gear case bearing is failing.Ordering gear case ; ordrng 1 W10811956 (GEAR CASE)
Near Rochester, NY 14624
David
Job Details: 03/11/2019
FREEZER KENMORE 253.260821 Unit is displaying a communication error. Display shuts off when door is moved due to a break in the harness at the hinge. The door has to be replaced to repair quoted for door 216531256 456.88they will cAll back with an answer; rqstng P&A on 1 216531256 (door panel)
Near Rochester, NY 14624
David
Job Details: 03/11/2019
COOKTOP WHIRLPOOL WFG525S0HV Replaced bake electrode due to poor ignition. Unit tested good after install customer to monitor.
Near Churchville, NY 14428
David
Job Details: 03/11/2019
WASHER MAYTAG MVWB865GC0 Customer concerned with how the unit is cleaning. Found an overload error in diagnostics. Cleared code and ran autotest and service calibration. Unit tested good. Customer is not happy with normal operation of the machine.
Near Rochester, NY 14618
Steve
Job Details: 03/11/2019
MICROWAVE KITCHENAID n/a Already looked at unit last year with previous owners and it is to old to get any parts. Waived service fee.
Near Brighton, NY 14610
Steve
Job Details: 03/11/2019
REFRIGERATOR WHIRLPOOL WRS321SDHV00 "Replaced main control, user interface and defrost thermistor for not defrosting. The evaporator was full of frost again. Removed all the frost. The refrigerator tested good. ; used 1 WPW10383615 (THERMISTER-FREEZER) from stock"