We serviced a
WHIRLPOOL REFRIGERATOR
Model MFT2776FEZ00
Near Rochester, NY 14606
Dave L
Job Details: 10/27/2022
Reconnected upper led harness.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Spencerport, NY 14559
Dave L
Job Details: 10/27/2022
Updated software.tested ok S153AWB
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHV 0
Near Spencerport, NY 14559
Dave L
Job Details: 10/27/2022
Repaired sump and control with parts provided to customer by whirlpool. Tested ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Brockport, NY 14420
Dave L
Job Details: 10/27/2022
Replaced sump due to an open wash motor. Cleared errors in diagnostics. Tested ok. ; dspstn on spec-tagged invntry: 1 W11087376 PUMP&MOTOR
We serviced a
KITCHENAID DISHWASHER
Model KUDC10FXSS6
Near Brockport, NY 14420
Dave L
Job Details: 10/27/2022
Replaced control and valve due to unit not filling. Recommending customer replace braided steel line as the coating is starting to deteriorate. Tested ok
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Hilton, NY 14468
Dave L
Job Details: 10/27/2022
"Unit will not initiate defrost. Ordering control. Part must be sourced from manufactorer to avoid old stock. ; ordrng 1 W11546609 (Order direct from whirlpool), dspstn on spec-tagged invntry: 1 W11546684 CLIP"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP370PAHB1
Near Livonia, NY 14487
Jeremy
Job Details: 10/27/2022
Replaced lower dish rack for being damaged. Left rollers with customer.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS0
Near Perry, NY 14530
Jeremy
Job Details: 10/27/2022
Customer stated dishes are not getting clean. Unit has no stored error codes. Ran diagnostic cycle and found that wash motor is running but not pumping water. Ordering motor and sump.; ordrng 1 W11460945 (Motor and Sump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model MSC21C6MFZ05
Near Pittsford, NY 14534
Dave F
Job Details: 10/27/2022
Helped 61 with sealed system
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Rochester, NY 14621
Andres
Job Details: 10/27/2022
Power cord was damaged in delivery. Ordering new power cord.; ordrng 1 W10850133 (Power cord)
We serviced a
KITCHENAID RANGE
Model KSGG700ESS3
Near Churchville, NY 14428
Jeremy
Job Details: 10/27/2022
Replaced DSI board for oven not heating. Unit tested good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW0
Near Churchville, NY 14428
Jeremy
Job Details: 10/27/2022
Replaced sump and motor for wash motor not running. Unit tested good.; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW10
Near Rochester, NY 14621
Andres
Job Details: 10/27/2022
"Customer stated that unit was not cooling. When I arrived unit was unplugged, I plugged unit in and evaporator fan turned on. I took off back panel saw that condenser was running, I then noticed that the start relay had come off compressor. I plugged starter back in and compressor turned on. Unit is now cooling properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Canandaigua, NY 14424
Dave F
Job Details: 10/27/2022
Helped 61 with sealed system. Unit is working as expected
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS
Near Webster, NY 14580
Andres
Job Details: 10/27/2022
Customer stated she had a F8E4 error codes for the flood switch activated. I took off kickplate and noticed customer had water in over flow tray. I took tray out and cleaned out water. Then installed it and tested unit. Unit is now working properly.
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Hamlin, NY 14464
Dave L
Job Details: 10/26/2022
Found electrical smellComing from motor. Ordering motor; ordrng 1 W11549461 (Motor)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KBL0
Near Brockport, NY 14420
Dave L
Job Details: 10/26/2022
Replaced deformed tub gasket. Ran unit to verify repair. Tested ok.
We serviced a
MAYTAG OVEN
Model MGT8800FZ00
Near Ontario, NY 14519
James
Job Details: 10/26/2022
Unit has heat vent in wrong location and it melted control panel. Three knobs broken. Need parts. ; ordrng 1 W11160335 (Membrane) and 1 W11132197 (Console) and 3 W11160334 (Knob)s
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Dansville, NY 14437
Jeremy
Job Details: 10/26/2022
Replaced dispenser for leaking out the front in accordance with service pointer. Unit tested good.
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Palmyra, NY 14522
Josh Henchen
Job Details: 10/26/2022
Customer stated start key was stuck. Checked and found rubber fitting had popped to outside of cover. Replaced and reconnected push to start button. Washer checks good.
We serviced a
WHIRLPOOL DRYER
Model PYET244AYW
Near Fairport, NY 14450
Ray Benedetto
Job Details: 10/26/2022
"Unit stopped in middle of running regular cycle. Adjusted timer knob and tested cycle. Ran from 'More Dry' step to 'Less Dry' step without stopping. Customer will monitor. If symptom persists, will need WP53-1810 to fix."
We serviced a
WHIRLPOOL DRYER
Model WGD9200SQ0
Near Ontario, NY 14519
James
Job Details: 10/26/2022
"Unit squeaking due to worn idler pulley. Replaced dryer repair kit and tested. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT , used 1 Sh15 from stock"
We serviced a
MAYTAG WASHER
Model MHW6630HW3
Near Ontario, NY 14519
James
Job Details: 10/26/2022
Replaced control panel and tested. unit still off. 120v to control. Called techline. Sr7734910204. They said do not install current software as its making unit inoperable. ; O-emld tckt
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Macedon, NY 14502
Josh Henchen
Job Details: 10/26/2022
Order incorrect part. Ordering Control W10894098. Rescheduled appt for when control comes in.; ordrng 1 W10894098 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE304LPA
Near Canandaigua, NY 14424
Jeremy
Job Details: 10/26/2022
"Unit will not run and has F8E4 and F9E2 error for float switch and drain pump. Found small amount of water in drip pan causing float switch to open. Ran diagnostic cycle, all functions operate as expected. Advised customer about proper loading of tall utensils and to run garbage disposal before starting dishwasher to clear any possible drain obstructions."
We serviced a
WHIRLPOOL DISHWASHER
Model KDPE234GPS0
Near Rochester, NY 14625
Ray Benedetto
Job Details: 10/26/2022
"Heater error present in memory. Cleared code, tested heater bar turned on."
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Fairport, NY 14450
Josh Henchen
Job Details: 10/26/2022
"Customer stated he noticed a smell and checked under washer and found a electrical fire. Checked and found F7E9,F7E3. Did not try to run washer, obvious electrical fire damage under washer (took photos). Washer would need Assembly Drive, Stator motor, rotor, drain pump, outer drum, washplate, wire harness, slider, clutch, console and control. Customer does not feel safe with washer would prefer switchout to different model.; rqstng P&A on 1 W11393685 (Assembly drive) and 1 W10754158 (Stator Motor) and 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 W10754161 (Rotor) and 1 W11409746 (Wire harness) and 1 WP353244 (Hose pressure switch) and 1 W10005430 (Clamp cable) and 1 W11219115 (Outer tub) and 1 W10876600 (Drain pump) and 1 W10802689 (Hose), ordrng 1 W11125152 (Console), rqstng P&A on 1 W11182868 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near East Rochester, NY 14445
Josh Henchen
Job Details: 10/26/2022
Customer stated water would not drain out of tub. Checked and found display is unresponsive with 119.3V. Washer needs a new control W11170319.; ordrng 1 W11170319 (CNTRL- ELEC)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Canandaigua, NY 14424
Jeremy
Job Details: 10/26/2022
Duplicate job see job 115951 for notes.
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Hilton, NY 14468
Andres
Job Details: 10/26/2022
Handle clips were broken. I replaced handle.
We serviced a
MAYTAG WASHER
Model MHW3505FW1
Near Rochester, NY 14609
Ray Benedetto
Job Details: 10/26/2022
Unit getting water level error and not starting. Cleaned out drain filter and air sac and tested. Drain pump abnormally loud and throws code. Ordering drain pump to repair.; ordrng 1 WPW10605427 (Drain Pump)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Canandaigua, NY 14424
Jeremy
Job Details: 10/26/2022
Customer stated dishes are not getting clean. Found that wash motor is weak and not pumping water to upper spray arm. Ordering motor and sump.; ordrng 1 W11025157 (PUMP&MOTOR)
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Webster, NY 14580
James
Job Details: 10/26/2022
Replaced dispenser and control. Ran test 12 successfully.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Victor, NY 14564
Jeremy
Job Details: 10/26/2022
"Customer stated upper lights in fresh food section not working and freezer light not working. Replaced freezer LED module, all lights are now working.; used 1 W10695459 (LED module) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Pittsford, NY 14534
Jeremy
Job Details: 10/26/2022
Customer stated unit has been leaking and damaged flooring behind dishwasher. Found that unit has been leaking from heater bushings and floor boards are warped behind dishwasher. Replaced heater in accordance with special project. Unit tested good.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Rochester, NY 14626
Andres
Job Details: 10/26/2022
"Customer stated unit had a smell when in a cycle. Unit was in a paused spin cycle when I arrived, I continued cycle and smelled a rubbery smell coming from underneath and also a squeaking. Smell seemed to be coming from belt so I replaced it and tested it. I had customer next to me and let me know if she could still smell. ; used 1 W11239857 (Belt) from stock"
We serviced a
KITCHENAID RANGE
Model KFES530ESS0
Near Fairport, NY 14450
Josh Henchen
Job Details: 10/26/2022
"Replaced film wire harness due to faulty display and only certain functions available for selection. Checked and found no codes, diagnostic checks good. Range checks good."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Baldwinsville, NY 13027
Chuck
Job Details: 10/26/2022
"Customer states the issues still persists. I replaced the gearcase, motor, capacitor and cam. Calibrated unit. Unit tested good I asked customer to monitor and if the issue persists order harness W11643701; used 1 W10721967 (Cam) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334GPS0
Near Baldwinsville, NY 13027
Chuck
Job Details: 10/26/2022
"Unit not filling with water. After inspecting unit i discovered that a mouse had chewed through the wires , i repaired wires. Unit tested good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Baldwinsville, NY 13027
Chuck
Job Details: 10/26/2022
"Customer stated that spray arms are not working. After inspecting the unit i found that the wash motor is not running, motor getting the proper voltage. Replaced sump assembly. Unit tested good"
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Webster, NY 14580
James
Job Details: 10/26/2022
Unit not spinning out properly. Cleaned pump filter and updated control software. Unit functions properly.
We serviced a
WHIRLPOOL OVEN
Model KFGC506JSS01
Near Honeoye Falls, NY 14472
Jeremy
Job Details: 10/26/2022
"Customer stated unit starts to heat them shuts off after a minute and control knob flashes amber. Found that cooling fan is not turning on causing premature oven shutdown. Found P5 connector on ACU not fully seated. Reseated connector, unit tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT108FZDM02
Near Rochester, NY 14616
Andres
Job Details: 10/26/2022
Customer stated unit was not cooling properly. I took off back panel and noticed that the cap tube had ice built up around it. I checked the amperage the compressor was pulling unit was pulling .5 amps. Amperage is low unit has a leak in the evaporator. I called office to verify and spoke to DF. ; ordrng 1 W11092625 (Compressor) and 1 W10836706 (Evaporator) and 1 WPW10143759 (Dye drier) and 2 W11504447 (Lok ring)s and 2 W11504432 (Lok ring)s and 2 W11504416 (Lok ring)s and 2 W11504415 (Lok ring)s and 2 W11504429 (Lok ring)s and 1 W10913906 (Process tube) and 2 W11504418 (Lok ring)s and 2 W11504423 (Lok ring)s
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Livonia, NY 14487
Jeremy
Job Details: 10/26/2022
"Replaced wash motor and sump for motor not running, unit tested good."
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Rochester, NY 14605
Ray Benedetto
Job Details: 10/26/2022
Dishwasher not powering on. No readout on console. Control board receiving ~120 VAC and sending ~12 DC to user interface. Needs console to repair. Customer not going forward with repair.
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Rochester, NY 14621
Andres
Job Details: 10/26/2022
Customer stated unit is no longer responding to commands and he smelled something burning. I diagnosed unit checked the outlet made sure it was ground and wired correctly. I checked voltage to board. ACU did have 120v to board but it was not lighting up. Ordering main control.; ordrng 1 W11543994 (ACU)
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Webster, NY 14580
Andres
Job Details: 10/26/2022
Customer stated unit was leaking when he did a load. I diagnosed unit by running a diagnostic cycle but I didn't see any water leaking. I then ran a quick wash and watched the whole cycle go through but still did not see any leaks. I reccomended customer use as normal but to try and watch the load so they can have a better idea if it was a one time thing or if it's really leaking from washer and not anywhere else.
We serviced a
MAYTAG DRYER
Model MED5630HW0
Near Webster, NY 14580
James
Job Details: 10/26/2022
"Replaced motor, blower, and repair kit. Tested unit and found no issues. ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT and 1 WP697772 BLOWER"
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Webster, NY 14580
James
Job Details: 10/26/2022
Replaced timer. Temp selector and heater. Original Timer was too hot to touch. Tested unit on medium and air fluff. Found no issues. ; dspstn on spec-tagged invntry: 1 279838 ELEMENT
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Rochester, NY 14626
James
Job Details: 10/26/2022
Replaced gearcase parts and calibrated. Tested and adjusted fret. Found no issues. ; dspstn on spec-tagged invntry: 1 W10734521 SLIDER
We serviced a
WHIRLPOOL DRYER
Model LDR3822PQ3
Near Rochester, NY 14608
Ray Benedetto
Job Details: 10/26/2022
Unit had weak heating. Cleaned out all venting and tested temp with venting on. Reached ~134 F. Customer will monitor.
We serviced a
KITCHENAID COOKTOP
Model KICU500XSS00
Near Churchville, NY 14428
Ray Benedetto
Job Details: 10/26/2022
"Replaced burner, unit still threw F36 code. Replaced module and unit threw F47 code. Switched cables from old module onto to module, no change. Attempted to manually reconfigure unit, F47 still present. Retrieved parts that were replaced. Unit did not display anything on interface when power was connected back on.; saved tckt"
We serviced a
AMANA WASHER
Model NTW4516FW1
Near Rochester, NY 14612
James
Job Details: 10/26/2022
No errors. Replaced control and tested with load of clothes. Unit spin off balance but did go through cycle. Rebalanced load and tested bulky cycle. Customer is to monitor if cycle completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model JFC2290VPY4
Near Hilton, NY 14468
Dave L
Job Details: 10/26/2022
Replaced torn gaskets. Raised freezer door to improve seal.
We serviced a
AMANA REFRIGERATOR
Model ASD2522WRW03
Near Rochester, NY 14617
Dave L
Job Details: 10/26/2022
Unit is cooling poorlyDue to a failing thermostat. Ordering thermostat; ordrng 1 WP2198202 (Thermostat)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ
Near Camillus, NY 13031
Chuck
Job Details: 10/26/2022
Customer states that ice maker is randomly not making ice and they have to cycle ice maker to get it working again. I found the issue to be with the ice maker on/off switch as its not turning back on. Replaced ice maker. Unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADB3
Near Webster, NY 14580
Andres
Job Details: 10/26/2022
Replaced drain hose. I tested unit and watched for leaks. I did not see any unit is working properly.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near Seneca Falls, NY 13148
Doug Balcom
Job Details: 10/26/2022
Customer states oven will not light all the time. Found bake ignitor not sparing all the time. Order dsi module and harness. ; ordrng 1 W11162730 (Dsi module) and 1 WPW10701462 (Harness)
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Marcellus, NY 13108
Doug Balcom
Job Details: 10/26/2022
Replaced control and water valve. Ran calibration. Ran diagnostic test no codes. Unit is operating as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model GU3600XTVY2
Near Rochester, NY 14620
Josh Henchen
Job Details: 10/26/2022
"Customer stated unit stopped draining. Tried to run drain pump, wouldn't activate. Checked and found faulty drain pump. Replaced drain pump and tested dishwasher. Dishwasher checks good.; dspstn on spec-tagged invntry: 1 WPW10348269 PUMP-DRAIN"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS
Near Rochester, NY 14609
Josh Henchen
Job Details: 10/26/2022
"Customer stated spray arm came off with rack when pulled out. Checked and found spray not attached, reattached and tested. Dishwasher checks good."
We serviced a
AMANA RANGE
Model ACR4303MFS5
Near Canandaigua, NY 14424
Jeremy
Job Details: 10/24/2022
"Customer stated right rear burner does not heat. Found that burner tests open. Replaced burner, unit tested good."
We serviced a
MAYTAG WASHER
Model MHW6630HW3
Near Ontario, NY 14519
James
Job Details: 10/24/2022
Unit shuts off on its own without finishing cycle. Updated acu then unit would not piwer on. Retested software and verified power to acu. ; ordrng 1 W11550453 (Acu) and 1 W11325572 (Panel)
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Rochester, NY 14607
Josh Henchen
Job Details: 10/24/2022
"Customer stated they noticed a drip down in the basement under dishwasher. Checked and found no codes, Ran diagnostic cycle. No leaks coming from dishwasher. Ran Prowash cycle, could not duplicate complaint, no leaks. Dishwasher checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFT2776FEZ00
Near Rochester, NY 14606
Dave L
Job Details: 10/24/2022
Installed drain pan kit due to water build up. Customer to monitor.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Rochester, NY 14609
Josh Henchen
Job Details: 10/24/2022
"Replaced ACU due to intermittent response. Checked and found no error codes, Ran diagnostic, all functions as expected. Ran regular cycle with no issue. Washer checks good."
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW
Near Rochester, NY 14608
Josh Henchen
Job Details: 10/24/2022
Called customer to see if I could come early due to appt time. Customer informed me there was a plastic bag in her sink that plugged the hole and lead to water overfilling. The washer is working as expected.
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Macedon, NY 14502
Josh Henchen
Job Details: 10/24/2022
"Customer stated unit was not washing clothing correctly. Called lowes and set up appt for friday to come with Main control, prior diagnosis was done at customers home. Ordering Main control W11611306.; ordrng 1 W11611306 (Main Control)"
We serviced a
WHIRLPOOL DRYER
Model WGD94HEAW0
Near Rochester, NY 14618
Josh Henchen
Job Details: 10/24/2022
"Customer stated dryer stopped spinning/working. Checked and found no codes. Tested air flow, air flow was poor. Noticed rollers ceased up and blower wheel cracked. Motor has a slight humming sound when ran, unit needs dryer repair kit, blower wheel and motor. Customer decided to get a new Dryer.; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT"
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Ontario, NY 14519
James
Job Details: 10/24/2022
Dryer overheating. Tested airflow to outside. L2 terminal loose on terminal block. Tightened connections and tested heater and thermostat. Heat cycling properly.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Honeoye Falls, NY 14472
Jeremy
Job Details: 10/24/2022
"Customer stated that unit is leaking, found that unit is leaking from heater bushings. Replaced heater in accordance with special project. Unit tested good. S code: S17304; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFM404KPS0
Near Pittsford, NY 14534
Ray Benedetto
Job Details: 10/24/2022
User Interface would not power on. Interface not receiving any DC voltage and control board not receiving any AC voltage. Found breaker off in customer's basement. Flicked back on and tested with self-diagnostic. Could get interface to fail. Customer will monitor.
We serviced a
MAYTAG WASHER
Model MVWX655DW
Near Syracuse, NY 13224
Chuck
Job Details: 10/24/2022
"Customer stated that washer is not filling with water. Error code F8E1-long fill. I ran a diagnostic test cycle in which i could not get the unit to fill with water. I then inspected the connector on the board from the inlet valve, removed and installed. I then cleared debris from pressure hose, i calibrated unit and preformed another diagnostic test cycle in which the unit operated as intended. Unit tested good"
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Lyons, NY 14489
Doug Balcom
Job Details: 10/24/2022
Customer cancelled at the door. They do not want to pay the service fee. They were under the assumption that it was under warranty through rent a center. They will contact rent a center and advise us if they need us to come back.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Newark, NY 14513
Doug Balcom
Job Details: 10/24/2022
Customer states unit will not fill with water. Ran diagnostic test found F7E1 error code. Tachometer signal missing. Found motor run capacitor bad. Ordering capacitor.; ordrng 1 W11395618 (Capacitor)
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Rochester, NY 14613
Dave L
Job Details: 10/24/2022
Lid is broken and the washer is faulting on a water temperature error. Valve thermistor is open lid ordered was not the part intended.Ordering lid ; ordrng 1 W11130236 (Lid)
We serviced a
WHIRLPOOL RANGE
Model KEBS109BSS01
Near Honeoye Falls, NY 14472
Jeremy
Job Details: 10/24/2022
"Replaced thermal fuse, advised customer about not leaving oven door open after baking. Unit tested good."
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Phelps, NY 14532
Doug Balcom
Job Details: 10/24/2022
"Customer states unit stops after wash cycle and unit squeels in spin. Found bad control, belt and cam. ordering parts.; ordrng 1 W11556725 (Control) and 1 W10721967 (Cam) and 1 WPW10006384 (Belt)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Cicero, NY 13039
Chuck
Job Details: 10/24/2022
Replaced harness and control. Calibrated unit. Ran a diagnostic test cycle in which unit operated as intended. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ
Near Rochester, NY 14615
Dave L
Job Details: 10/24/2022
Replaced upper fresh food led module that was flickering.
We serviced a
KITCHENAID RANGE
Model KSDG950ESS3
Near Honeoye Falls, NY 14472
Jeremy
Job Details: 10/24/2022
Customer stated oven door glass was broken when they opened the box it came in. Ordering outer door panel and nameplate.; ordrng 1 WPW10634271 (Outer Door) and 1 W10839793 (Badge)
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near Scottsville, NY 14546
Jeremy
Job Details: 10/24/2022
"Customer stated clothes are not drying and dryer shuts off prematurely. Found that dryer does not heat, checked and found faulty timer. Replaced timer, unit tested good."
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFE01
Near Rochester, NY 14609
James
Job Details: 10/24/2022
No frost pattern. Door gaskets loose in doors. Ff gasket no seal on top edge. Defrost heater melted evap cover. Disconnected fan and ran unit. Low frost pattern. Sealed system leak. Customer opted to not repair ; ordrng 1 W10836706 (Evap) and 1 W10843121 (Drier) and 1 W11504416 (8.5\6) and 1 W11504445 (5x4) and 1 W11504436 (5x1.8) and 1 Sh15
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Livonia, NY 14487
Jeremy
Job Details: 10/24/2022
Customer stated dishes are not getting clean. Unit has F4E3 error and wash motor does no run. Verified voltage from control board and harness is ok. Ordering sump and motor.; schdld next appmnt for 10/26 WED !
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Fairport, NY 14450
Andres
Job Details: 10/24/2022
Replaced water filter housing. I installed filter and tested it. Filter is no longer popping out and is now working properly.
We serviced a
MAYTAG WASHER
Model MVWB766FW0
Near Fairport, NY 14450
Ray Benedetto
Job Details: 10/24/2022
"Unit making loud noise during wash cycle. Found oil leakage underneath basket. Could not remove rotor. Basket is off-balance, favoring rear right. Called Techline SR77343887578. Ordering parts to repair.; ordrng 1 W11393685 (Gearcase) and 1 W11130359 (Suspension Rods) and 1 W10754158 (Stator) and 1 W10754161 (Rotor) and 1 W10557975 (Slider) and 1 W10006494 (Spring) and 1 W10734521 (Snap Ring) and 1 W10754448 (Clutch) and 1 W10882734 (Agitator)"
We serviced a
MAYTAG WASHER
Model MHW4300DW0
Near Rochester, NY 14612
Dave L
Job Details: 10/24/2022
Bellow gasket was out of place and retaining water. Un fastened bellows and adjusted drain unit it lined up properly. Tested ok. ; dspstn on spec-tagged invntry: 1 W11106747 BELLOW
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Rochester, NY 14626
Dave L
Job Details: 10/24/2022
Replaced unresponsive jazz board. Tested ok; dspstn on spec-tagged invntry: 1 WPW10503278 ADC - JAZZ
We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ2
Near Rochester, NY 14609
Andres
Job Details: 10/24/2022
Customer stated unit was not draining. I diagnosed unit and found a sock stuck between outter tub and pump. I took sock out and tested unit. Unit now drains and is working properly.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADB3
Near Webster, NY 14580
Andres
Job Details: 10/24/2022
Customer stated unit was leaking. I started a cycle and immediately noticed water coming from underneath unit. I took off kickplate and saw that the drain hose had a cut. Unit needs new drain hose.; ordrng 1 8269144A (Drain hose)
We serviced a
AMANA REFRIGERATOR
Model AFF2534FEW2
Near Webster, NY 14580
Andres
Job Details: 10/24/2022
Replaced harness that had defrost sensor. I put unit back together and set temp to recommended settings.
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW2
Near Irondequoit, NY 14609
Andres
Job Details: 10/24/2022
"I tired to order suspension rods as well for this but they were added to list but I'm not sure what happened.; ordrng 1 W11217817 (Suspension), dspstn on spec-tagged invntry: 1 W11608056 CONTROL"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Irondequoit, NY 14609
James
Job Details: 10/24/2022
Unit not washing. F8e2 error. Unit has recalled heater installed. Project code S17304Pump runs but not circulating water. Need pump and updated heater. 10 years warranty on part ; ordrng 1 W11416363 (Pump) and 1 W11537778 (Heater)
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Rochester, NY 14612
Dave L
Job Details: 10/24/2022
Customer concerned with a noiseDuring agitation. Ran diagnostics. Significant play on agitator agitator will not come off of transmission shaft. Rotor is also seized onto the transmission. The customer is going to replace; dspstn on spec-tagged invntry: 1 W10734521 SLIDER and 1 W11393685 GEARCASE
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Hilton, NY 14468
Dave L
Job Details: 10/24/2022
Found tubing among contact with machine cover causing a noise. Adjusted tubing. Moved deli drawer into correct position due to itemsFreezing in fresh food section; dspstn on spec-tagged invntry: 1 W10316760 THERMISTOR
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Fairport, NY 14450
Ray Benedetto
Job Details: 10/24/2022
"Rails disconnected from cabinet. Replaced rails and tested, no leakage.; used 1 W11259785 (Left Track), and 1 W11259786 (Right Rack) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM604KPS1
Near Pittsford, NY 14534
Ray Benedetto
Job Details: 10/24/2022
Replaced upper rack holder and tub nuts. Tested with self-diagnostic. No leakage.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Pittsford, NY 14534
Ray Benedetto
Job Details: 10/24/2022
"Unit not cleaning dishes and excessive buildup inside dishwasher. Heater error in memory. Heating element reading ~13.5 ohms, within specifications. Reset control board and tested with self-diagnostic was able to energize heater. Found some seepage coming from bottom of float switch due to excess buildup. Cleaned up some buildup. Started cycle to eliminate buildup and recommended customer use vinegar to clean any residue. Customer will monitor."
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Henrietta, NY 14467
Ray Benedetto
Job Details: 10/24/2022
Replaced console. Tested unit with self-diagnostic. All operations normal.
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Salina, NY 13088
Chuck
Job Details: 10/24/2022
Customer stated that unit is not advancing the cycle after the fill. No codes. Found the issue was with the Nidec actuator. Replaced actuator . Calibrated unit. Ran a diagnostic test cycle in which unit operated normally. Unit tested good ; used 1 WPW10006355 (Actuator) from stock