We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Clifton Springs, New York 14432
Jeremy
Job Details:
01/18/2023
Freezer door gasket does not stay seated in door. Found channel in freezer door is warped in left corner causing seal to pop out. Ordering freezer door.; ordrng 1 LW10636409 (Freezer door)
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Sodus, New York 14551
James
Job Details:
01/18/2023
Unit needs W11135391Panel flashing several leds. Reset and problem remains. Need panel. Customer contacting Maytag for authorization.
We serviced a
MAYTAG DISHWASHER
Model MDB5969SDM0
Near Pittsford, New York 14534
Josh Henchen
Job Details:
01/17/2023
Replaced upper rack wheels due to damaged/broken off and manifold due to cover falling off. Tested dishwasher. Dishwasher checks good.
We serviced a
MAYTAG DRYER
Model MED6630HW1
Near Webster, New York 14580
Josh Henchen
Job Details:
01/17/2023
"Replaced heating element due to no heat/split in coil. Tested dryer, all functions as expected, cycling heat properly.dryer checks good.; dspstn on spec-tagged invntry: 1 W10909685 FUSE- THERMAL and 1 WP3387747 ELEMENT"
We serviced a
KITCHENAID DISHWASHER
Model KDPE334GPS0
Near Penfield, New York 14526
Josh Henchen
Job Details:
01/17/2023
"Customer stated dishwasher would turn on then shutoff. Checked and found F8E4, noticed water still in tub, tried to drain pump not working. Dishwasher needs drain pump WPW10531320.; ordrng 1 WPW10531320 (PUMP-DRAIN)"
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Canandaigua, New York 14424
Josh Henchen
Job Details:
01/17/2023
"Customer stated water is leaking from underneath unit. Checked and found F8E1, Ran diagnostic cycle all functions as expected. Ran normal cycle, all functions as expected no leaks. Noticed they are using seventh generation HE soap, plant based, they can not switch due to allergies. Recommended using smaller amounts and to monitor. Could not mimic complaint, customer will monitor. Washer checks good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADB3
Near Irondequoit, New York 14622
James
Job Details:
01/17/2023
Leaking from door. Unit leaking as soon as pump turns on. Installed middle spray arm on bottom and unit stopped leaking. ; ordrng 1 WPW10498900 (Arm) and 1 WPW10491331 (Arm lower) and 1 W10872845 (Cap)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Webster, New York 14580
James
Job Details:
01/17/2023
"Replaced cam, belt and pulley cover. Calibrated successfully. ; dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 W11239857 BELT"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Webster, New York 14580
James
Job Details:
01/17/2023
Replaced door and inspected. Door had dent on bottom left. Reorder panel. ; ordrng 1 W11461688 (Panel inspect)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Webster, New York 14580
James
Job Details:
01/17/2023
Unit not draining. Rack clips broken. Cleaned out drain hose from pump and problem remains. ; ordrng 1 W10876537 (Pump) and 1 WPW10463906 (Screen) and 1 8269144A (Hose) and 1 WPW10545278 (Check) and 2 WPW10082853 (Clip)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI7FVCXWA01
Near Rochester, New York 14625
James
Job Details:
01/17/2023
Unit didn't make ice for a long time and erratic temp in ff section. Ice bin full upon arrival. All components passed in diagnostics. Cleaned condenser coil. Customer is to monitor. If problem persists order WPW10122559; dspstn on spec-tagged invntry: 1 W10619951 TUBE-DRAIN
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Rochester, New York 14606
Andres V
Job Details:
01/17/2023
Customer stated unit was not heating. I diagnosed unit found the heating element to have no continuaty. Unit needs new heater. ; ordrng 1 279838 (Heating element)
We serviced a
MAYTAG WASHER
Model MVWB865GW
Near Rochester, New York 14608
Andres V
Job Details:
01/17/2023
"Replaced lid lock. Tested unit, unit now works properly.; used 1 W10810403 (Lid lock) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Walworth, New York 14568
Andres V
Job Details:
01/17/2023
Customer stated unit was making a grinding noise. I diagnosed unit and heard noise coming from underneath machine. I saw that the cam was not making full contact and the gears were grinding. Replaced cam and tested it. Unit now working properly ; used 1 W10721967 (Cam) from stock
We serviced a
KITCHENAID RANGE
Model KSGG700EBS2
Near Avon, New York 14414
Jeremy
Job Details:
01/17/2023
Dropped off part with customer.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Rochester, New York 14626
Dave L
Job Details:
01/17/2023
Installed new freezer door due to ice issue.
We serviced a
KITCHENAID OVEN
Model KFGD500EBS00
Near Rochester, New York 14612
Dave L
Job Details:
01/17/2023
Lower oven will not maintain ignition due to a weak bake Ignitor. Replaced Ignitor. Tested ok. ; dspstn on spec-tagged invntry: 1 12400035 IGNITOR
We serviced a
WHIRLPOOL OVEN
Model WGE745C0FE01
Near Rochester, New York 14609
Dave L
Job Details:
01/17/2023
Unit is not getting power due to severely thermally damaged receptacle and cord. Highly recommend that the customer have an electrician replace cord and receptacle.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404EWH1
Near Irondequoit, New York 14617
Dave L
Job Details:
01/17/2023
"Replaced sump motor, and mullion tested ok. ; ordrng 1 Sh (Sh)"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Rochester, New York 14606
Dave L
Job Details:
01/17/2023
Replaced shorted motor capacitor due to unit not completing cycles. Tested ok. ; used 1 W11395618 (Cap) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZK
Near Rochester, New York 14626
Dave L
Job Details:
01/17/2023
Installed manifold and upper spray arm.
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Hilton, New York 14468
Dave L
Job Details:
01/17/2023
Found unit with broken strike and latch when I arrived. Customer states rusting from basket has ruined clothing. Visible rust on wash basket. Lid also shows signs of corrosion. Unit also has a shorted motor capacitor. Contacted techline to document new findings. Returning with everything necessary to complete repair in full. ; ordrng 1 W11513243 (Wash basket) and 1 W11550891 (Agitator) and 1 W11457841 (Strike) and 1 W11394572 (Latch) and 1 W11395618 (Cap)
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW1
Near Irondequoit, New York 14622
Andres V
Job Details:
01/17/2023
"Installed new burner assembly. Tested unit, unit no longer makes noise and is working properly."
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Bloomfield, New York 14469
Josh Henchen
Job Details:
01/17/2023
Replaced Cam and Actuator due to washer not shifting between agitate and spin. Ran diagnostic cycle all functions as expected. Leveled washer to help with shaking. Washer checks good.; dspstn on spec-tagged invntry: 1 W10721967 CAM
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHW
Near Rochester, New York 14609
Andres V
Job Details:
01/17/2023
"Customer stated unit was not washing dishes. I diagnosed unit found pump was getting 120v but not circulating the water. Had new pump and sump, I replaced it then tested it and watched for leaks. I did not see any, unit is working properly. ; dspstn on spec-tagged invntry: 1 WPW10591570 SUMP & MOTOR"
We serviced a
WHIRLPOOL DRYER
Model WED9750WW0
Near Rochester, New York 14620
Andres V
Job Details:
01/17/2023
Customer stated unit was giving them F01 error code for control issue. I checked wiring but did not see any issues. Unit needs new board but customer is getting a new unit Friday if new dryer does not come in they will call us to order board. W10256719
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Rochester, New York 14620
Andres V
Job Details:
01/17/2023
Customer stated unit would not do anything. I powered unit up and one of the lights was blinking. I canceled the cycle then looked up error codes but their was none. I then started a normal cycle and unit start working properly.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Pittsford, New York 14534
Jeremy
Job Details:
01/17/2023
"Evap was covered in frost. Unit defrosts in diagnostic. Defrosted unit, ordering evap harness for no defrost.; ordrng 1 W11249952 (Harness)"
We serviced a
KITCHENAID OVEN
Model KEBC177KBL0
Near Fairport, New York 14450
Jeremy
Job Details:
01/17/2023
"Unit intermittently displays PF and won't work. Unit is on a 20 amp breaker, advised customer to replace breaker with 30 amp as installation instructions require. If problem persists unit needs control. Control no longer available."
We serviced a
AMANA WASHER
Model NTW4701BQ1
Near Rochester, New York 14623
Jeremy
Job Details:
01/17/2023
Customer stated they had water on the floor after running washer. Checked and found unit is not leaking. Water is coming from top of tub and running down cabinet walls. Possible cause is what customer was washing at the time. All functions check good in diagnostics. Customer to monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04R
Near Pittsford, New York 14534
Jeremy
Job Details:
01/17/2023
"Unit not dispensing ice. Found teeth on ice container coupling broken. Motor is working properly. Ordering ice container and motor coupling; ordrng 1 W11347840 (Ice Container) and 1 WP2220458 (Coupling) and 1 W10852956 (Spring), dspstn on spec-tagged invntry: 1 W11202789 MOTOR"
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Victor, New York 14564
Jeremy
Job Details:
01/17/2023
Part not received. Rescheduling appointment.; O-emld tckt
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADB3
Near Honeoye Falls, New York 14472
Jeremy
Job Details:
01/17/2023
"Replaced tub gasket, unit checks good."
We serviced a
WHIRLPOOL DRYER
Model WGD7120HC
Near Henrietta, New York 14467
Jeremy
Job Details:
01/17/2023
"Unit taking too long to dry. Found restriction in vent hood. Removed restriction, unit checks good.; dspstn on spec-tagged invntry: 1 279834 COIL KIT"
We serviced a
KITCHENAID OVEN
Model KSGG700ESS6
Near Irondequoit, New York 14609
James
Job Details:
01/17/2023
Unit sparks and doesn't ignite bake. Fl burner knob doesn't line up. Adjusted bake igniter and tested several times. Adjusted knob trim so it's aligned. Unit functions properly.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KPS0
Near Webster, New York 14580
James
Job Details:
01/17/2023
"Unit leaking from lh side. Could not find source of leak. Ordering vent. ; ordrng 1 W11416460 (Vent), dspstn on spec-tagged invntry: 1 W11483553 GASKET"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP370PAHB1
Near Caledonia, New York 14423
Jeremy
Job Details:
01/17/2023
"Unit full of water. Ran drain cycle, unit drains good. Found some foreign material in filters that could have caused issue. Advised customer on scraping dishes before putting in dishwasher. Unit operates as expected.; dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN"
We serviced a
MAYTAG RANGE
Model MER8674AS0
Near Ontario, New York 14519
James
Job Details:
01/17/2023
Broil key shorted on control. Replaced control and tested. Unit functions properly. One year warranty on repair. ; used 1 Sh15 from stock
We serviced a
WHIRLPOOL WASHER
Model WTW2000HW0
Near Rochester, New York 14608
James
Job Details:
01/17/2023
"Replaced pressure switch and hose, drain pump and hose. Tested rinse and spin and unit functions properly. ; dspstn on spec-tagged invntry: 1 W10906604 PUMP-DRAIN"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Rochester, New York 14620
Andres V
Job Details:
01/17/2023
Customer stated unit would not do anything. I powered unit up and one of the lights was blinking. I canceled the cycle then looked up error codes but their was none. I then started a normal cycle and unit start working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Hilton, New York 14468
Dave L
Job Details:
01/16/2023
Unit was not producing ice due to a frozen fill tube. Low water pressure the the unit is causing the line to freeze. The customer is going to replace the needle valve.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP370PAHB1
Near Rochester, New York 14612
Dave L
Job Details:
01/16/2023
"Unit leaks out of the front in first spray. Ordering sump, inlet, and door. ; ordrng 1 W11467648 (Inner door) and 1 W11025157 (Sump) and 1 WPW10195536 (Inlet)"
We serviced a
WHIRLPOOL DRYER
Model WED4850HW
Near Rochester, New York 14626
Dave L
Job Details:
01/16/2023
Door was bent at hinge and wouldnt stay closed. Adjusted door panel. Door shuts properly now
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ2
Near Rochester, New York 14626
Dave L
Job Details:
01/16/2023
Replaced front left switch and burner due to burner not cycling. Tested ok
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH31017HZ07
Near Avon, New York 14414
Josh Henchen
Job Details:
01/16/2023
"Customer stated bulb not turning off on microwave. Checked and found bulb staying on. Changed control and tested, Microwave checks good."
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Victor, New York 14564
Josh Henchen
Job Details:
01/16/2023
Customer stated rh track detached from itself. Checked and found both track failing. Replaced both tracks and tested. Dishwasher checks good.; dspstn on spec-tagged invntry: 1 W11259785 TRACK
We serviced a
KITCHENAID DISHWASHER
Model KDPE334GPS0
Near Fairport, New York 14450
Josh Henchen
Job Details:
01/16/2023
"Replaced inlet valve due to valve not opening to allow water in. Tested and no change, checked float switch, operates as expected. Found control not working properly. Ordering control W11120155.; ordrng 1 W11120155 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Rochester, New York 14609
Andres V
Job Details:
01/16/2023
Customer stated unit was not starting a cycle. I diagnosed unit I heard a humming sound coming from underneath. I checked capacitor which tested open. Ordering new capacitor. ; ordrng 1 W11395618 (Capacitor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW03
Near Webster, New York 14580
Andres V
Job Details:
01/16/2023
Customer stated ice maker was making a noise. I adjusted ice maker and made sure it no longer makes noise.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Rochester, New York 14618
Andres V
Job Details:
01/16/2023
Replaced the tub ring on unit.
We serviced a
MAYTAG DRYER
Model MGDC500VWO
Near Rochester, New York 14610
Andres V
Job Details:
01/16/2023
"Customer stated unit was not heating. I diagnosed unit I found that the door switch is broken, unit keeps turning when door is open. I also found that the timer is not sending any power to the ignitor. Unit needs new ignitor and belt also has cracks in it. ; ordrng 1 WP8566184 (Timer) and 1 WP3406107 (Door switch) and 1 WPW10198086 (Belt drive), dspstn on spec-tagged invntry: 1 279834 COIL KIT and 1 W11050897 CUTOFF-THERMAL"
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW0
Near Webster, New York 14580
James
Job Details:
01/16/2023
Unit getting stuck in between spin and agitate. Replaced lower harness and gearcase. Calibrated successfully. Customer is to monitor. ; dspstn on spec-tagged invntry: 1 W11449840 GEARCASE
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Ontario, New York 14519
James
Job Details:
01/16/2023
Upper rack contacts gasket on lh side. Replaced adjuster customer supplied and adjusted rack.
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ00
Near Fairport, New York 14450
James
Job Details:
01/16/2023
Replaced user interface and tested. Unit functions properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Pittsford, New York 14534
Dave L
Job Details:
01/16/2023
Customer was concerned with fresh food temp. Found actual food temperature differed significantly than the thermostat that was put into use by the customer. Fresh food reading 36degrees. Tests ok. Left diffuser with the customer
We serviced a
JENN AIR COOKTOP
Model JED3536GS01
Near Fairport, New York 14450
Dave L
Job Details:
01/16/2023
Customer was having trouble with burner settings when simmering. Verified operation of each burner. Made recommendations on how to get simmering temperatures for each pan size. Unit is working as designed
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Rochester, New York 14623
Josh Henchen
Job Details:
01/16/2023
"Replaced gearcase, clutch and slider due tub not spinning. Recalibrated and Ran diagnostic test and all functions as expected. Washer checks good.; dspstn on spec-tagged invntry: 1 W10734521 SLIDER and 1 W11393685 GEARCASE"
We serviced a
KITCHENAID OVEN
Model KEBS277DBL8
Near Canandaigua, New York 14424
Jeremy
Job Details:
01/16/2023
Replaced lower blower for excessive noise and no air flow. Unit tested good.
We serviced a
KITCHENAID VENTHOODS
Model KXD4630YSS7
Near Pittsford, New York 14534
Jeremy
Job Details:
01/16/2023
Lower arm screw broke when doing repair. Ordering arm and screw to complete repair.; ordrng 1 WPW10421280 (Arm) and 1 WPW10422764 (Screw)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Fairport, New York 14450
Jeremy
Job Details:
01/16/2023
Replaced float switch for broken housing and alarming. Unit checks good.
We serviced a
KENMORE WASHER
Model 11045872404
Near Victor, New York 14564
Jeremy
Job Details:
01/16/2023
"Unit is filling without being turned on. Found faulty fill valve. Replaced fill valve unit tested good. Dryer is stacked on top, customer assisted with dryer removal.; dspstn on spec-tagged invntry: 1 8212487RP HOSE-FILL NYLON 2PK"
We serviced a
ROPER DRYER
Model RED4516FW0
Near Canandaigua, New York 14424
Jeremy
Job Details:
01/16/2023
Unit not heating. Found cord not staying seated in receptacle. Unit works when cord pushed all the way in. Dryer operates as expected.; dspstn on spec-tagged invntry: 1 279838 ELEMENT
We serviced a
WHIRLPOOL FREEZER
Model EV188NYWS00
Near Victor, New York 14564
Dave L
Job Details:
01/16/2023
Found drain tube is icing over because the insulation in and around drain tub grommet it holding water. When this water freezes it pinches the drain tube closed. Thawed tube. Can not recommend and repair for the insulation issue that does not require significantly modifying the cabinet.
We serviced a
MAYTAG DISHWASHER
Model MDB84949SKZ0
Near Fairport, New York 14450
James
Job Details:
01/16/2023
Customer had another servicer repairing unit day of service.
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW3
Near Webster, New York 14580
James
Job Details:
01/16/2023
Whites cycle doesn't end it goes to 1min and senses forever. Sr7735070748 techline recommend running clean cycle and if problem remains replaced stator and rotor. ; ordrng 1 W11354541 (Stator) and 1 W11314361 (Rotor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Webster, New York 14580
James
Job Details:
01/16/2023
Unit stopped making ice. Fill tube frozen. Ff section getting too cold. Need ui. ; rqstng P&A on 1 W11387386 (Ui)
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Hilton, New York 14468
James
Job Details:
01/16/2023
Replaced panel and control. Attempted to boil water it took 22 minutes to boil about 2qts. Techline said thats within spec. Sr7735501629
We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ4
Near Rochester, New York 14610
Andres V
Job Details:
01/16/2023
Customer stated unit was making a loud noise. I diagnosed unit found it was the bearing in the gearcase. Gave customer quote for repair but she did not want it done.
We serviced a
WHIRLPOOL RANGE
Model WFC150M0EW1
Near Rochester, New York 14611
Andres V
Job Details:
01/16/2023
"Replaced harness and bake element. Tested bake, broil and all burners. Unis is working properly."
We serviced a
MAYTAG RANGE
Model MER6600FZ2
Near Rochester, New York 14606
Dave L
Job Details:
01/16/2023
Customer states that cooktop indicators had stayed on after use. Inspected wiring harness behind unit. Re routed harness so that it wouldnt get pinched against metal divider. Lights did not return.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Rochester, New York 14609
Andres V
Job Details:
01/16/2023
I replaced the heating element and all fuses. I took temp reading unit got up to 180. It is not getting as hot as before. Unit is working properly.
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Rochester, New York 14609
Andres V
Job Details:
01/16/2023
I dropped off the vent testing kit but customer still wanted me to look at dryer. She had some plumbers in the basement doing work so I couldnt look at the unit. She will call us when we can come out and look at it. ; dspstn on spec-tagged invntry: 1 W11224254 VENT TEST KIT
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Webster, New York 14580
Andres V
Job Details:
01/16/2023
"Customer stated unit is leaving clothes wet at the end of a cycle. I diagnosed unit but could not find anything wrong with it. Unit did not had error codes and is spinning. I checked the cam, made sure to tub moved freely."
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS0
Near Brockport, New York 14420
Dave L
Job Details:
01/16/2023
Replaced sump motor due to poor electricalConnection at motor. Tests ok
We serviced a
JENN AIR OVEN SINGLE
Model JJW2430DS01
Near Bloomfield, New York 14469
Jeremy
Job Details:
01/11/2023
"Unit has F2E1 error. Reseated connectors on console, no change. Quoted for console replacement, customer to decide on repair.; rqstng P&A on 1 W11236887 (Console) and 1 Sh15 (Shipping)"
We serviced a
KITCHENAID OVEN
Model KOCE507ESS20
Near Pittsford, New York 14534
Jeremy
Job Details:
01/11/2023
Customer complaint of black stuff on bottom of oven. Found that customer was using convection bake pan for microwave on bottom of oven as drip tray. Coating from pan heated and melted to bottom of oven. Instructed customer to run self clean cycle and wipe out with damp cloth. Emailed customer the owners manual which explains use of convection bake pan.
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near East Rochester, New York 14445
Jeremy
Job Details:
01/11/2023
Customer stated laundry is not spinning out. Unit has F8E1 error for long fill. Found that drain hose was not elevated and draining into a sump. Due to drain hose being on the ground unit was never filling. Positioned drain hose so it drains into sink next to washer. Unit operating as expected.
We serviced a
WHIRLPOOL WASHER
Model WFW9050XW00
Near Pittsford, New York 14534
Jeremy
Job Details:
01/11/2023
"Replaced bellows and found that basket is rubbing on new bellows. Basket support is bent or broken causing basket to rub on bellows. Put old bellow back on, customer is going to purchase new machine."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Fairport, New York 14450
Jeremy
Job Details:
01/11/2023
Replaced control and door seal for leaking water and intermittent operation. Unit checks good.
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ00
Near Fairport, New York 14450
Jeremy
Job Details:
01/11/2023
"User interface has no display and water dispenser does not work. Found no broken wires, board is extremely warm to touch. Ordering user interface.; ordrng 1 W11082784 (User Interface)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Pittsford, New York 14534
Jeremy
Job Details:
01/11/2023
"Unit is not cooling in either section. Compressor is running and extremely hot to touch and drawing 1.5 amps. Ordering compressor, evaporators and fittings.; rqstng P&A on 1 W11592010 (Compressor) and 1 W11109499 (Drier) and 1 W11291123 (Evaporator RC) and 1 W11099748 (Evaporator FC) and 1 W11506635 (Access Valve) and 1 876765 (Tubing Kit) and 2 W11504415 (8.5/8)s and 2 W11504416 (8.5/6)s and 2 W11506619 (8NK)s and 2 W11506620 (8NK)s and 2 W11506621 (6NK)s and 1 WPW10143759 (Dye Drier) and 2 W11504447 (5/1.8)s and 2 W11504436 (6/1.8)s and 2 W11504445 (5/4)s and 2 W11504420 (8/6)s and 2 W11506623 (5NK)s and 2 W11504431 (7/5)s and 2 W11504422 (8/2.2)s and 2 W11504423 (8/2)s and 2 W11504424 (8/1.8)s and 2 W10895757 (6/5)s and 2 W11504433 (6/4)s and 2 W11506620 (8NK AL)s and 2 W11506622 (6 NK AL)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHV00
Near Rochester, New York 14623
Jeremy
Job Details:
01/11/2023
"Freezer door not closing properly. Found screw on left rail had worked out stopping rail from going to fully closed position. Tightened screw, door now closing properly."
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Rochester, New York 14612
Dave L
Job Details:
01/11/2023
Time is moving through wrinkleControl and starting a new time dry cycle on its own. Ordering timer and start switch; rqstng P&A on 1 WPW10185992 (Timer) and 1 WPW10117655 (Start)
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Rochester, New York 14612
Dave L
Job Details:
01/11/2023
Replaced board with harness due to defrost issue. Customer to monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Rochester, New York 14612
Dave L
Job Details:
01/11/2023
Found water line to the ice maker leaking inside the freezer door and leaking down the front of the door. Quoted for door. Customer declined repair. Provided quote for home insurance. ; rqstng P&A on 1 LW11026425 (Freezer door) and 1 Sh (Sh)
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ
Near Spencerport, New York 14559
Dave L
Job Details:
01/11/2023
The ice maker has not been producing ice. Was able to get the ice maker to cycle and fill when on off switch was turned to the on position. Replaced ice maker. Customer to monitor. ; dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Spencerport, New York 14559
Dave L
Job Details:
01/11/2023
Installed missing toe kick and drip pan assemblies. Tested ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET8CHMXKQ05
Near Rochester, New York 14620
Dave L
Job Details:
01/11/2023
"Evaporator fan motor and motor and the condenser fan motor have both failed. Replaced evaporator fan motor and ordering condenser fan. ; ordrng 1 W10124096 (Condenser fan motor.), dspstn on spec-tagged invntry: 1 WPW10189703 MOTOR- EVAP"
We serviced a
KITCHENAID DISPOSER
Model KCDI075B
Near Rochester, New York 14615
Dave L
Job Details:
01/11/2023
Replaced leaking disposal. Tested ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Rochester, New York 14612
Dave L
Job Details:
01/11/2023
The ice maker is not producing ice. E2 motor position error in diagnostics. Unit failed to harvest in test 57. Ordering ice maker. ; used 1 W11579560 (Ice maker) from stock
We serviced a
AMANA RANGE
Model AGR5330BAW3
Near Rochester, New York 14616
James
Job Details:
01/11/2023
Applied loktite to handle screws. Replaced door and inspected.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Webster, New York 14580
James
Job Details:
01/11/2023
Unit shakes excessively. Pulley shield fell off and was grinding against belt and clutch. Need parts. ; ordrng 1 W11409708 (Shield) and 1 W10721967 (Splutch) and 1 W11239857 (Belt)
We serviced a
JENN AIR RANGE
Model JGRP436WP02
Near Ontario, New York 14519
James
Job Details:
01/11/2023
"Unit struggling to heat past 350 and intermittent turns off burner and had to be restarted. Preheated oven to 425. Temp reached 450, dropped to 410 and reignited. Temp evened out between 420-440. Cant replicate problem. If problem persists order W10888661"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS20XVMS3
Near Rochester, New York 14608
James
Job Details:
01/11/2023
Unit stopped making ice and was making loud buzzing. Found bail arm extension sticking to wall. Applied grease to extension and icemaker cycled on its own.
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS0
Near Webster, New York 14580
James
Job Details:
01/11/2023
Replaced control and tested Diagnostics cycle successfully.
We serviced a
MAYTAG WASHER
Model MHW8630HC0
Near Ontario, New York 14519
James
Job Details:
01/11/2023
"Unit intermittently leaking. Found water inside vent and leaking down. Vent fan shorted. Motor harness starting to wear. Need stator, vent. And control. Customer wants unit replaced and not repaired. W11322884, W11354542, W11316273"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Canandaigua, New York 14424
Josh Henchen
Job Details:
01/11/2023
"Replaced UI and tested with no change. Checked and found Main control recieveing 120V, no power being supplied to UI. unit needs Main control. Order Main control W11462459.; schdld next appmnt for 1/18 WED !"
We serviced a
MAYTAG RANGE
Model MER8674AB0
Near Canandaigua, New York 14424
Josh Henchen
Job Details:
01/11/2023
Replaced bake element due to damaged element. Tested at 375 degrees in 12 mins. Range checked good.
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ00
Near Rochester, New York 14624
Andres V
Job Details:
01/11/2023
"Customer stated unit was not making ice. I checked the door harness for any pinched or cuts wires. I also checked the on/off switch and the bin switch, all tested good. I then checked the fill tube and saw that it was clogged with ice. I used the steamer to clear it, I then put unit into a diagnostic mode and filled it. Unit cycled then filled properly. Ice maker is now working."
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HB5
Near Fairport, New York 14450
Andres V
Job Details:
01/11/2023
Customer stated that Everytime they used front right burner it would trip the breaker and they would see a spark. I diagnosed unit and found a cut wire that was exposed and making contact with metal causing it to short. I spliced and connected the wires together while the new harness comes in. ; ordrng 1 W11532661 (Harness)

