We serviced a
MAYTAG DRYER
Model MGDX655DW2
Near Canandaigua, NY 14424
Dave F
Job Details: 09/19/2022
Door switch is worn out and is being intermittent. Ordering new switch WPW10569603; ordrng 1 WPW10569603 (switch-dor)
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JZ0
Near Canandaigua, NY 14424
Dave F
Job Details: 09/19/2022
Replaced main harness and tested unit . Tested good
We serviced a
KITCHENAID RANGE
Model KSEG950ESS2
Near Ontario, NY 14519
Andres V
Job Details: 09/19/2022
Customer stated unit was giving her F8E0 error code for fan speed fault. When I arrived I pre heated unit to 425 and watched the fan. Fan came on and stayed on. I could not duplicate issue fan is working. Customer could of had something stuck in it preventing it from turning. If customer does call back order. W11107275
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Geneva, NY 14456
Doug Balcom
Job Details: 09/19/2022
Customer states unit is full of soapy water. Found unit not draining. Found drain hose pinched. Adjusted drain hose ran diagnostic test no codes. Unit is operating as designed.
We serviced a
MAYTAG DRYER
Model MEDB835DC4
Near Penfield, NY 14526
Josh Henchen
Job Details: 09/19/2022
"Replaced rollers and pulley with Repair kit due to squeaking noise. Tested dryer, checks good.; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW01
Near Spencerport, NY 14559
Dave L
Job Details: 09/19/2022
Ice maker intermittent. Found poorly sealed connector behind ice maker cover panel on the new door. Repaired connection. Tested ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Rochester, NY 14608
Ray Benedetto
Job Details: 09/19/2022
"Unit not starting cycle. Basket re-engagement fault in memory. Would not toggle shifter, agitate or spin in test mode. Replaced cam and actuator. Tested, operating normal. Calibrated unit.; used 1 W10721967 (Cam), and 1 WPW10006355 (Actuator) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Rochester, NY 14608
Ray Benedetto
Job Details: 09/19/2022
"Unit frosted over with ice. Thawed out ice. Found control board with a double sticker indicated that board has defect with defrost cycle per a previous call with Techline. Ordering W11321525, Control Board for repair.; ordrng 1 W11321525 (Control Board)"
We serviced a
WHIRLPOOL DRYER
Model CGM2745FQ0
Near Rochester, NY 14606
Ray Benedetto
Job Details: 09/19/2022
Dryer starting up without coins present. Adjusted coin chute to properly accept coins. Removed plastic guards so unit will run when two dollars are put in.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Dansville, NY 14437
Jeremy
Job Details: 09/19/2022
"Customer stated unit would only fill and drain, would not agitate or spin. Unit has F7E1 error code. Found that motor only hums and doesn't turn. Found capacitor is blown, ordering motor and capacitor.; ordrng 1 W11158830 (Capacitor) and 1 W10890624 (Motor)"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Canandaigua, NY 14424
Jeremy
Job Details: 09/19/2022
Customer stated clothes are not drying properly. Found that dryer is not cycling heat properly and running too hot. Ordering thermostat and timer. ; ordrng 1 W10900067 (Thermal cutoff) and 1 WPW10185992 (Timer)
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW2
Near Rochester, NY 14611
Josh Henchen
Job Details: 09/19/2022
"Customer stated just a grinding noise coming from washer. Checked and found once unit is plugged in drain pump keeps running. Took a picture of drain hose. Took drain pump off and cleared some blockage.Checked and found F8E1. Ran agitate, checks good. ran spin, checks good. Ran Drain and spin, checks good. Washer checks good."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Bloomfield, NY 14469
Jeremy
Job Details: 09/19/2022
"Washplate is seized to transmission and will need to be cut off. Ordering washplate.; ordrng 1 W10752283 (Washplate), dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 W11239857 BELT"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Farmington, NY 14425
Jeremy
Job Details: 09/19/2022
"Replaced icemaker for leaking, fascia heater for not heating and water valves for slow drip. Unit checks good."
We serviced a
MAYTAG RANGE
Model MES8800FZ2
Near Rochester, NY 14606
Dave L
Job Details: 09/19/2022
Replaced cooktop due to thermal crack. Burners testing ok. Mod
We serviced a
KITCHENAID RANGE
Model KSGG700ESS3
Near Honeoye Falls, NY 14472
Jeremy
Job Details: 09/19/2022
"Oven light does not turn on with button, light does work when door is opened. Also screws came out of scoop on top of door. Replaced screws on door and ordering control panel and bezel kit.; ordrng 1 W11029431 (Control panel) and 1 W10814133 (Bezel Kit)"
We serviced a
KENMORE STACKED LAUNDRY
Model 110.88762793
Near Rochester, NY 14607
Andres V
Job Details: 09/19/2022
Customer stated unit overflowed when in a cycle. I diagnosed unit by starting a cycle on a small load unit stopped pouring water in correctly also tried it on medium and large load both loads worked correctly. I took off lid and examined the pressure hose for any cuts or tears or if came loose but did not see anyrhing. I also took off control panel and blew through hose to make sure it was not clogged. I could not duplicate issue. I suggested customer uses machine on different size loads and watch it incase it does overflow. I noticed that agitator was not agitating and needs new dog agits585-802-6743; ordrng 1 80040 (Dog agits)
We serviced a
WHIRLPOOL DRYER
Model WGD5620HW1
Near Rochester, NY 14616
Andres V
Job Details: 09/19/2022
Customer stated unit was making a vibrating noise. I diagnosed unit and found alot of lint built up in the blower wheel. I cleaned out wheel and put unit back together. Tested unit no longer is vibrating.
We serviced a
WHIRLPOOL REFRIGERATOR
Model NA
Near Rochester, NY 14616
Andres V
Job Details: 09/19/2022
Sent call to let customer know I was on my way. When I arrived to the home I rang front door doorbell but no one answered. I called them but went straight to voicemail I left voicemail. Also ran doorbell on the side door
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS01
Near Farmington, NY 14425
Dave F
Job Details: 09/19/2022
"Wattage 76 on test 39 comp 100%. -8 low side and 39 high on freshfood section -7 low side and 35 high on freezer . Equalized pressure is 0 on both sides . Filled unit with 140 psi nitrogen. Found leak on freshfood evap . Replaced evap and compressor , drier . Vacuumed unit down past 500 microns and recharged. Unit is now cooling ; dspstn on spec-tagged invntry: 2 W11109499 DRIER- TUBE and 1 W11592010 COMPRESSOR"
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Rochester, NY 14612
Andres V
Job Details: 09/19/2022
"Customer stated unit was giving her a F3E1 error code for water level system. When I arrived the door was locked and pump turned on. I unlocked door manually and took towels out. I ran a diagnostic cycle successfully, after I took off front panel and checked drain pump. I put unit back together and started a cycle with towels. Unit started cycle and is working properly."
We serviced a
WHIRLPOOL WASHER
Model WFW9150WW00
Near Brighton, NY 14620
Josh Henchen
Job Details: 09/15/2022
Customer wants to install himself. Delievered part. Washer checks good.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW08
Near Honeoye Falls, NY 14472
Josh Henchen
Job Details: 09/15/2022
"Customer stated ni wheels came with Upright Freezer. Checked through repair parts list on multiple platforms, couldn't find wheels for order."
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Honeoye Falls, NY 14472
Josh Henchen
Job Details: 09/15/2022
"Replaced faulty timer/ccu, turned power on washer unlocked, tested washer. washer checks good."
We serviced a
GE REFRIGERATOR
Model HPS15BTHJRWW
Near Rochester, NY 14607
Andres V
Job Details: 09/15/2022
"Customer stated unit was making a noise. When k arrived temp was turned all the way down, I turned temp up. Compressor and fan turned on, I heard fan rattling and making noise. Reccomend replacing fan motor and blade.; ordrng 1 WR60X31522 (Fan motor) and 1 WR60X10204 (Fan blade)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Auburn, NY 13021
Doug Balcom
Job Details: 09/15/2022
Customer states freezer frosts up everything covered in frost. Found door very hard to close. Ordering new sliders.; ordrng 2 W11265130 (Slider)s
We serviced a
WHIRLPOOL DISHWASHER
Model WDP850SAHZ
Near Syracuse, NY 13219
Doug Balcom
Job Details: 09/15/2022
Customer states dishwasher leaks. Found water leaking from front of tub. Found dishwasher tipped forward. Uninstalled unit reinstalled and leveled unit. Removed outer door ran unit to confirm no leak. Reinstalled outer door panel. Ran test cycle no codes. Unit is operating as designed.
Near Syracuse, NY 13204
Doug Balcom
Job Details: 09/15/2022
Picked up parts
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Liverpool, NY 13090
Chuck G
Job Details: 09/15/2022
"Replaced gearcase, clutch and slider. Calibrated unit. Ran a diagnostic test cycle in which the unit operated as intended. Unit tested good"
We serviced a
WHIRLPOOL WASHER
Model WTW8500BC0
Near Rochester, NY 14608
James
Job Details: 09/15/2022
Lid snapping noises when closing. Lid closes crooked so lock doesn't line up. Hinge springs broken. Need hinges ; rqstng P&A on 1 WPW10309357 (Hinge lh) and 1 WPW10309358 (Hinge rh)
We serviced a
JENN AIR REFRIGERATOR
Model JFX2897DRP02
Near Farmington, NY 14425
Dave F
Job Details: 09/15/2022
Freezer LED is out and ones are dim In the freshfood section . Ordering LEDS to replaced due to service pointer ; ordrng 6 W11601310 (Led module)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Canandaigua, NY 14424
Dave F
Job Details: 09/15/2022
Unit is cooling now but is being intermittent. Ordering control W11524469; ordrng 1 W11524469 (Control)
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JZ0
Near Canandaigua, NY 14424
Dave F
Job Details: 09/15/2022
Found the wire harness to the terminals were power cord comes in . Unit needs new main harness and power cord . Its a four prong power cord and customer would need to get a replacement ; ordrng 1 W11553447 (Main harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Macedon, NY 14502
Dave F
Job Details: 09/15/2022
Called techline SR 7734498265 . Found wire at the back on the unit that controls damper was broken on the liner side . . Techline deemed unit unrepairable.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS00
Near Rochester, NY 14625
Dave F
Job Details: 09/15/2022
Replaced main control and evap cover according to service pointer . Changed defrost mode to basic defrost . Unit tested good and is cooling .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHB04
Near Rochester, NY 14624
Dave F
Job Details: 09/15/2022
"Replaced chute . Spring , coupler and ice bin . Tested unit tested good"
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near West Henrietta, NY 14586
Ray Benedetto
Job Details: 09/15/2022
"Unit will not spin. Found belt had slipped off pulley and gouged shield. Pulley was loose, replaced cam and belt. Unit also had stuck button code and lights up with sensing light is blinking when unit is in off position. Ordering control board and safety shield.; ordrng 1 W11611306 (Control Board) and 1 WPW10427633 (Safety Shield), used 1 WPW10006384 (Belt), and 1 W10721967 (Cam) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Rochester, NY 14612
Dave L
Job Details: 09/15/2022
Replaced freezer led module.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Rochester, NY 14612
Dave L
Job Details: 09/15/2022
Checked fridge for buzzing noise as a curtesy. Noise is water pressure related. Closed supply until noise stopped. I&I used. ; O-emld tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near Pittsford, NY 14534
Ray Benedetto
Job Details: 09/15/2022
Water leaking into fresh food cavity. Found drain line clogged with rust. Dislodged clog and tested for water flow. Draining correctly.
We serviced a
MAYTAG MICROWAVE
Model MMV1175JW00
Near Rochester, NY 14616
Dave L
Job Details: 09/15/2022
Pre ordered door; ordrng 1 W11386288 (Door)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Webster, NY 14580
James
Job Details: 09/15/2022
Unit stuck on sensing cycle. Long fill error. Cleared control and calibrated. Ran Diagnostics cycle successfully. Customer is to monitor.
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW2
Near Lima, NY 14485
Jeremy
Job Details: 09/15/2022
"Customer stated unit made a loud hissing noise and saw excessive steam in the air. Checked and found broken refrigeration line. Called techline, unit is deemed unrepairable. SR#7734598494"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Rochester, NY 14608
Andres V
Job Details: 09/15/2022
"I rebuilt drive assembly I replaced gearcase, clutch, slide, rotor, stator. Put unit back together and calibrated unit, after I ran a diagnostic cycle. Unit now spins and senses properly.; O-emld tckt , states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Pittsford, NY 14534
Ray Benedetto
Job Details: 09/15/2022
Customer concerned about loud fan noise. Scraped off frost outside evap cover. Fan is operating normal and freezer door is sealing correctly.
We serviced a
WHIRLPOOL DISHWASHER
Model KUDP02SRSS3
Near Webster, NY 14580
James
Job Details: 09/15/2022
Model incorrect. Rh door tensioner broken. Part comes as a pair. Need both tensioners replaced. ; ordrng 1 8194001 (Balance) and 1 Sh15
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HV0
Near Rochester, NY 14619
Andres V
Job Details: 09/15/2022
Unit is being sent for review because new parts gave same results. Informed customer of whats going on and suggested they call the extended warranty company and let them know that it's unrepairable. Sr7734550639
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Fairport, NY 14450
Ray Benedetto
Job Details: 09/15/2022
All lights out in fridge and freezer. No water or ice dispensing. Interface on pantry drawer not lighting up. Disconnected harness from door and functions returned. Needs pantry drawer to repair.; ordrng 1 W10815669 (Pantry Drawer)
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Rochester, NY 14616
Dave L
Job Details: 09/15/2022
Heating Element - SP W11540964 - Special Project S17304; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Rochester, NY 14616
Dave L
Job Details: 09/15/2022
Replaced broken actuator. Tested ok. ; used 1 WPW10006355 (ACTUATOR) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Rochester, NY 14618
Ray Benedetto
Job Details: 09/15/2022
"Fridge not cooling. Excessive ice and frost build-up behind evap cover. Found stuck bimetal, ordering to repair.; ordrng 1 W11260592 (Bimetal/Harness)"
We serviced a
MAYTAG REFRIGERATOR
Model KFXL25RYMS0
Near Rochester, NY 14624
Ray Benedetto
Job Details: 09/15/2022
"Ice maker didn't drop ice. Was able to cycle ice maker, but component didn't fill. Ordering water valve for further troubleshooting.; ordrng 1 WPW10349187 (Water Valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Rochester, NY 14611
Andres V
Job Details: 09/15/2022
Customer stated unit was not cooling correctly in fresh food section. I diagnosed unit found the diverter was covered in ice and obstructing the air flow to the fresh food section. I cleared out the ice and made sure air was flowing properly. Unit does not seem to be having any defrost issues because evaporator was not covered in frost.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM02
Near Farmington, NY 14425
Dave F
Job Details: 09/15/2022
Unit not cooling low side 29 and high side 0 . Filled unit with nitrogen and found leak in the cabinet called techline SR 7734598606 unit was deemed unrepairable. ; dspstn on spec-tagged invntry: 1 W11504445 COUPLER BR 5X4 and 2 W11504450 COUPLER
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Canandaigua, NY 14424
Jeremy
Job Details: 09/15/2022
"Customer stated unit will not run. Checked and found that water is dripping into drip tray, causing float switch to trip. Unit begins to drip when fill starts and continues to drip after fill ends and wash action begins. Drip appears to be coming from tub above float switch. Also found hangers to secure third rack spray tubes are broken. Ordering hanger brackets, tub, and fill valve. Will require second person helper.; rqstng P&A on 1 W11434044 (Fill Valve) and 1 W11409866 (Tub) and 1 W11573754 (Spray tube hanger) and 1 W11568642 (Front hanger bracket), states that autho needed"
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Rochester, NY 14616
Dave L
Job Details: 09/15/2022
Unit is not defrosting. Heater works in diagnostics. Ordering control. ; ordrng 1 W11546609 (Order out of plainfield)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWQ02
Near Irondequoit, NY 14617
Dave L
Job Details: 09/15/2022
Replaced evap harnes due to open bi metal. Removed frost from evaporator
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrs588fihw00
Near Rochester, NY 14609
James
Job Details: 09/15/2022
Ice not dispensing. Ice forming under ice bin and jamming auger. Removed ice and tested motor. Inspected lower harness. Customer is to monitor.
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near West Henrietta, NY 14586
Ray Benedetto
Job Details: 09/15/2022
"Unit will not spin. Found belt had slipped off pulley and gouged shield. Pulley was loose, replaced cam and belt. Unit also had stuck button code and lights up with sensing light is blinking when unit is in off position. Ordering control board and safety shield.; ordrng 1 W11611306 (Control Board) and 1 WPW10427633 (Safety Shield), used 1 WPW10006384 (Belt), and 1 W10721967 (Cam) from stock"
We serviced a
AMANA DISHWASHER
Model ADB1300AFB1
Near West Henrietta, NY 14586
Ray Benedetto
Job Details: 09/15/2022
Unit is leaking from right side. Found hole in drain hose. Ordering drain hose to repair.; ordrng 1 8269144A (Drain Hose)
We serviced a
KITCHENAID OVEN
Model KGST307GWH0
Near Rochester, NY 14609
James
Job Details: 09/15/2022
Unit says locked with door unlocked. Found switch broken on door lock actuator. 9751763 discontinued. Customer opted to disconnect switch. Roller 814229 Tested oven and verified operation. Cooktop is intermittent to ignite. Need front burners. Parts nla
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Rochester, NY 14605
James
Job Details: 09/15/2022
Unit no cool. Fan frozen. Bearings coming out of freezer rails. Defrosted freezer and verified fan operation. Need adjusters. ; ordrng 1 WPW10397636 (Adapter) and 1 WPW10397635 (Adapter)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HWH0
Near Rochester, NY 14624
Josh Henchen
Job Details: 09/15/2022
"Changed all three spray arms. Ran diagnostic, no codes. Dishwasher checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Rochester, NY 14621
James
Job Details: 09/15/2022
No cool. Fan is frozen. Ran manual defrost and replaced thermistor. Verified fan operation. ; used 1 Wpw10383615 (Thermistor) from stock
We serviced a
MAYTAG WASHER
Model MVWB835DW
Near Victor, NY 14564
Jeremy
Job Details: 09/15/2022
"Customer stated unit has a bad smell coming from it. Found no stored error codes. Tried to remove basket to inspect for foreign material, basket is seized to transmission shaft, and unable to remove basket. Advised customer to run self clean cycle with bleach or affresh tablets to remove smell. Advised to use less fabric softener. Unit operating as expected."
We serviced a
WHIRLPOOL RANGE
Model KSGG700ESS3
Near Pittsford, NY 14534
Jeremy
Job Details: 09/15/2022
"Replaced console for buttons not functioning, unit checks good. Bezel kit did not come with 5, need to reorder.; ordrng 1 W10814133 (Bezel Kit)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV08
Near Phelps, NY 14532
Doug Balcom
Job Details: 09/15/2022
Replaced defrost thermistor. Unit is operating as designed.
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Rochester, NY 14613
Andres V
Job Details: 09/15/2022
Replaced suspension rods. I balanced unit using a level then tested it on a high spin speed. Unit did not do any abnormal shaking. Reminded customer that clothes need to be loaded evenly.
We serviced a
JENN AIR REFRIGERATOR
Model JF36NXFXDE00
Near Syracuse, NY 13215
Chuck G
Job Details: 09/15/2022
Replaced Assembly evaporator harness. Unit tested good
We serviced a
MAYTAG DRYER
Model MGD6630HC1
Near Baldwinsville, NY 13027
Chuck G
Job Details: 09/15/2022
Replaced Console. Unit tested good
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Salina, NY 13090
Chuck G
Job Details: 09/15/2022
"Customer still having the same issue, found the problem to be with the dampers. Replaced dampers. I told customer if the issue persists to call. Calibrated unit. Ran a high speed spin to which the unit preformed normally. Unit tested good"
We serviced a
WHIRLPOOL WASHER
Model MVWC425BW
Near Syracuse, NY 13212
Chuck G
Job Details: 09/15/2022
Customer states that unit is making a strange noise. Error code F7E1-basket speed fault. Ran a diagnostic test cycle to confirm the noise. After inspecting unit i discovered that the issue is with the hub. Replaced hub W10528947. Calibrated unit. Ran a diagnostic test cycle to confirm that issue was resolved. Unit tested good ; used 1 W10528947 (Hub) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0CUST
Near Phelps, NY 14532
Doug Balcom
Job Details: 09/15/2022
Replaced sump assembly and sensor. Ran test cycle no codes. Unit is s operating as designed.
We serviced a
KITCHENAID OVEN
Model KODE507ESS05
Near Manlius, NY 13104
Chuck G
Job Details: 09/15/2022
Replaced inner glass. Unit tested good
We serviced a
KITCHENAID RANGE
Model KFGC558JSS01
Near Rochester, NY 14606
Josh Henchen
Job Details: 09/15/2022
"Customer stated oven would heat but not consistently hold temperature, flame would turn off. Checked and found ignitor working with flame on in bake. After about 12 mins noticed multiple clicking sounds from ignitor before flame go's out will not stay on. Ordering Spark Module WPW10511278.; ordrng 1 WPW10511278 (MODULE-SPK)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNK
Near Rochester, NY 14606
Dave L
Job Details: 09/15/2022
Replaced fan and control due to fan error. Customer to monitor
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Stanley, NY 14561
Doug Balcom
Job Details: 09/15/2022
Customer states washer leaks a little out of the rt side during spin only. Found bleach dispenser on top tub ring had a open hose Port. Per tech line that is not used on this machine. They suggested plugging it. Issued SR# 7734597031. Ran diagnostic tes no codes. Unit is operating as designed.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ1
Near Spencerport, NY 14559
Dave L
Job Details: 09/15/2022
"Oven will not operate. Unable to power up regulator. SelfClean lock will not energize ordering control, dsi, and regulator; rqstng P&A on 1 W11162730 (Dsi board) and 1 WPW10602001 (Regulator) and 1 W11258611 (Control)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ
Near Brockport, NY 14420
Dave L
Job Details: 09/15/2022
Unit will not heat. Ordering magnetron; ordrng 1 W10754299 (Magnetron)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Honeoye Falls, NY 14472
Jeremy
Job Details: 09/15/2022
"Replaced gearcase, cam, belt, motor and capacitor for motor not running and gearcase leaking oil. Unit checks good.; dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 W11239857 BELT"
We serviced a
MAYTAG WASHER
Model MVWT565FW1
Near Brockport, NY 14420
Dave L
Job Details: 09/15/2022
Replaced worn suspension rods. Calibrated and tested. Tested ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Williamson, NY 14589
Andres V
Job Details: 09/15/2022
"Replaced ice maker. Put unit back together, filled ice maker with test 45. Informed customer that ice can take up to 24hrs to produce."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Williamson, NY 14589
Andres V
Job Details: 09/15/2022
Customer got a hold of me and said he has to reschedule for Friday.; schdld next appmnt for 9/16 FRI !
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Syracuse, NY 13211
Chuck G
Job Details: 09/15/2022
"Customer stated that unit is too noisy. I had the customer start a normal cycle with a load of laundry before arrival , upon arrival the unit was on rinse, i witnessed the spin and saw nor heard nothing unusual. I made sure unit was level and calibrated unit. I explained to the customer about cycle selection, mixed loads, how to load the unit and that a vibration is normal before the load balances out. Unit tested good."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Rochester, NY 14611
Josh Henchen
Job Details: 09/15/2022
"Replaced control and actuator. Ran diagnostic no codes. Tested washer with load of laundry on normal cycle, washer checks good."
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Rochester, NY 14609
Andres V
Job Details: 09/14/2022
Customer stated that unit yesterday was not heating but today it is. I took off back panel and checked connections found one connection to be loose. Pushed connection back in. Tested unit and it is still heating correctly.
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ00
Near Rochester, NY 14623
Josh Henchen
Job Details: 09/14/2022
Customer stated center fresh food drawer had cracked. Checked and found 2 Cracks in crisper drawer. Ordering new Crisper drawer W11244431; ordrng 1 W11244431 (Crisper drawer)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Rochester, NY 14612
Dave L
Job Details: 09/14/2022
Replaced ice maker due to lost position error. Tested ok; dspstn on spec-tagged invntry: 1 W11579560 ICEMAKER
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Rochester, NY 14612
Dave L
Job Details: 09/14/2022
The ice maker will not harvest. Found lost position error in diagnostics. Ice maker completed diagnostic harvest cycle and filled normally. Power cycled unit. Ordering ice maker; ordrng 1 W11579560 (Ice maker)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Liverpool, NY 13088
Chuck G
Job Details: 09/14/2022
"Customer stated that the unit will only spin out load on bulky items and spin out on Deep water, normal and casual -clothes are coming out wet. Error code F0E5-off balance load. I inspected unit and everything tested good, its working as intended. I ran a normal cycle with a load of laundry and witnessed the unit shaking violently upon entering a spin. I called tech support and they had me preform a shock test , dampers tested bad. Ordering dampers W11130362 SR7734589658; rqstng P&A on 1 W11130362 (Dampers)"
We serviced a
WHIRLPOOL COIN-OP WASHER
Model CAE2745FQ1
Near Marietta, NY 13110
Chuck G
Job Details: 09/14/2022
Customer stated that they were hearing a clicking sound. After inspecting unit i discovered that the lid lock tested bad. Ordering lid lock WPW10482836. ; ordrng 1 WPW10482836 (Lid lock)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Jamesville, NY 13078
Chuck G
Job Details: 09/14/2022
"Customer stated that unit is not freezing or cooling. After inspecting unit i found that Evap had a massive ice buildup, i steamed out the ice and confirmed that the heater is operating. Replaced freezer thermistor WPW10383615. Also found that the ice buildup has pulled a wire out of the heater connector, i was able to reinstall it but only for a temporary fix as it is not a sable connection. Ordering fan harness W11581973; ordrng 1 W11581973 (Harness), used 1 WPW10383615 (Freezer thermistor) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Rochester, NY 14626
Dave L
Job Details: 09/14/2022
Found e5 error in diagnostics. Temps checked ok. Ice dumped fromMold in diagnostics. Power cycledUnit and ran forced defrost. Ordering ice maker. ; ordrng 1 W11579560 (Ice maker)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Rochester, NY 14623
Jeremy
Job Details: 09/14/2022
Unit will not start a cycle. Ran diagnostic cycle and found that motor just hums but doesn't turn. Ordering motor and capacitor.; ordrng 1 W11395618 (Run Capacitor) and 1 W11026785 (Motor)
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Rochester, NY 14624
Ray Benedetto
Job Details: 09/14/2022
Replaced console. Calibrated unit. Tested in auto-diagnostic. All operations normal.
We serviced a
JENN AIR DISHWASHER
Model JDB8200AWS0
Near Pittsford, NY 14534
Jeremy
Job Details: 09/14/2022
"Customer stated unit would shut off after starting a cycle. Ran diagnostic cycle and all functions check. Inspected wiring on door and found broken wire. Repaired wire, unit checks good."
We serviced a
MAYTAG WASHER
Model MVWX655DW
Near Pittsford, NY 14534
Jeremy
Job Details: 09/14/2022
"Customer stated unit would not spin. Found stripped basket hub and splines on transmission shaft worn. Replaced hub so customer could use washer. Ordering gearcase, cam, and belt.; rqstng P&A on 1 W11454734 (Gearcase) and 1 W10721967 (CAM) and 1 W11239857 (Belt), used 1 W10528947 (HUB) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HWH0
Near Fairport, NY 14450
Josh Henchen
Job Details: 09/14/2022
Replaced door latch assembly. Dishwasher checks good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Scottsville, NY 14546
Dave F
Job Details: 09/14/2022
"Compressor wattage 65 watts full ramp. 39 psi equalized. Fresh food low side 3 and 80 high side . Freezer 0 low side and 60 high . Filled unit with 140 psi of nitrogen heard chirping coming from cabinet. Called techline SR 7734588346 . Techline deemed unit unrepairable and will submit to engineering. ; dspstn on spec-tagged invntry: 1 W11504415 COUPLER BR 8.5X8 1 W11504416 COUPLER BR 8.5X6 , 1 W11506635 VALVE 1/4' , 1 W11504420 COUPLER BR 8X6 , 1 W11504423 COUPLER AL 8X2 , 1 W11504424 COUPLER BR 8X1.8 , and 1 W11504432 COUPLER BR 6X5"
We serviced a
KITCHENAID REFRIGERATOR
Model KSF26C4XYY03
Near Rochester, NY 14620
Ray Benedetto
Job Details: 09/14/2022
Food is freezing in fridge side. Found Damper door making loud mechanical sound and continuously opening and closing. Ordering Damper for repair.; ordrng 1 W10814173 (Damper)