We serviced a
WHIRLPOOL WASHER
Model WTW7500GW2
Near Hilton, New York 14468
Dave L
Job Details:
02/22/2023
Replaced faulty lid lock assembly. Ran load size calibration. Tests ok.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Fairport, New York 14450
Josh Henchen
Job Details:
02/22/2023
"Customer stated washer isnt washing correctly. Checked and Found F7E1. Ran diagnostic cycle, washer failed to agitate and spin. Washer needs new actuator W10913953 and Capacitor W11428524.; ordrng 1 W10913953 () and 1 W11428524 (CAPACITOR)"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Hilton, New York 14468
Dave L
Job Details:
02/20/2023
Replaced lid that was broken at hinge. Tested functions in diagnostics. Tests ok.
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Canandaigua, New York 14424
Jeremy
Job Details:
02/20/2023
Unit has F8E1 error for long fill. Found sediment built up in hot water fill connection. Flushed hose and screen to clear sediment. Unit tested good.
We serviced a
JENN AIR MICROWAVE
Model JMW2430DP00
Near Spencerport, New York 14559
Dave L
Job Details:
02/20/2023
Replaced unresponsive console. Tested ok.
We serviced a
MAYTAG REFRIGERATOR
Model MFC2062FEZ05
Near Rochester, New York 14624
James
Job Details:
02/20/2023
Gaskets torn and freezer rail is loose. ; ordrng 2 W10830162 (Gasket)s and 2 WP13055901 (Rail)s
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Rochester, New York 14626
Dave L
Job Details:
02/20/2023
Customer was concerned with a noise occurring intermittently during spin. Found that the drain house was hitting the rear cabinet furring spin and causing a noise. Unit tests ok otherwise.
We serviced a
WHIRLPOOL WASHER
Model wtw4855hw3
Near Greece, New York 14616
Dave L
Job Details:
02/20/2023
Went over use and care with customer as she was displeased with washer performance. No errors or leveling issues. Tested ok in diagnostics.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Rochester, New York 14624
James
Job Details:
02/20/2023
Unit not defrosting. Brown heater wire pulled out of connector. Wired heater directly and replaced thermistor. Heater powered on in Diagnostics. ; used 1 Wpw10383615 (Thermistor) from stock
We serviced a
JENN AIR RANGE
Model JES9800BAF
Near Penfield, New York 14526
Andres V
Job Details:
02/20/2023
Installed the new board. Unit unlocked and is operating properly. Customer asked about her front right burner not working. The outter part is heating but not the inner. Ordering switch and burner incase burner went out too. ; ordrng 1 WP74010824 (Switch) and 1 W10823692 (Element)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHB04
Near Rochester, New York 14624
James
Job Details:
02/20/2023
"Unit not making ice. Icemaker will only cycle clockwise. Replaced icemaker and problem remains. Door harness is pinched. Need door. ; ordrng 1 W11572307 (Door) and 1 W11567495 (Cntrl), dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY"
We serviced a
FRIGIDAIRE MICROWAVE
Model FPBM3077RFB
Near Webster, New York 14580
Andres V
Job Details:
02/20/2023
Customer stated Everytime he starts unit it trips the breaker. I diagnosed unit found monitor switch to be bad. I replaced it then tested unit. Unit is working properly now.
We serviced a
WHIRLPOOL WASHER
Model WET4027HW1
Near Rochester, New York 14622
Andres V
Job Details:
02/20/2023
I replaced the capacitor but was still getting same result. I called whirlpool to ask what else could be going on they stated to replace the harness. I had to reschedule because washer needs to be taken out but theirs no room to get behind it and disconnect the hoses. Maintance guys need to come and figure it out. ; schdld next appmnt for 2/22 WED !
We serviced a
MAYTAG DRYER
Model MGDC465HW1
Near Irondequoit, New York 14617
Andres V
Job Details:
02/20/2023
Customer stated unit was not drying out properly. I diagnosed unit found the vent to be clogged and did not have proper air flow. I suggested they get the vent clean. ; dspstn on spec-tagged invntry: 1 W11224254 VENT TEST KIT
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Rochester, New York 14612
Andres V
Job Details:
02/20/2023
Customer stated unit was not doing anything. I diagnosed unit found pump to be bad. I replaced the sump and pump then tested unit. I cleared all error codes unit is working properly. ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR
We serviced a
KITCHENAID COOKTOP
Model KCGC506JSS00
Near Rochester, New York 14618
Jeremy
Job Details:
02/20/2023
"Right front and left front burners take too long to ignite. Ordering burners, caps and orifice holders.; ordrng 2 W11344539 (Flame Spreader)s and 1 W11344538 (Burner Cap) and 2 W11337062 (Orifice Holder)s"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KPS0
Near Rochester, New York 14612
Andres V
Job Details:
02/20/2023
Customer stated unit is not washing dishes properly. I diagnosed unit found spray arms to clogged. I replaced the bottom one but top one needs to be replaced as well. ; ordrng 1 W11627525 (Upper spray arm)
We serviced a
MAYTAG DRYER
Model MED8630HC2
Near Rochester, New York 14626
Andres V
Job Details:
02/20/2023
Customer stated unit was making a grinding noise. I diagnosed unit but could not hear noise. I put some towels in the unit and tried again but could not duplicate noise. Customer is to monitor unit and let us know if it happens again. ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Irondequoit, New York 14617
Dave L
Job Details:
02/20/2023
Customer still having issue with fresh food items freezing. Attached pictures of fresh food load. Went over loading procedures with customer and adjusted settings. Damper/diffuser operates normally. Freezer temps ok. Documented with manufacturer again per customers request. Sr7734404731
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDM00
Near Rochester, New York 14620
James
Job Details:
02/20/2023
Unit freezing fresh food section. Partial frost pattern and green corrosion on evap. Sealed system leak. 5 year warranty. Need evap and drier. R134a. ; ordrng 1 W10836706 (Evap) and 1 W10843121 (Drier) and 1 2212848 (Process tube.) and 2 W11504416 (8.5*6)s and 2 W11504436 (6*1.8)s and 2 W11504445 (5*4)s
We serviced a
JENN AIR OVEN
Model JJW9627DDB
Near Rochester, New York 14620
James
Job Details:
02/20/2023
4d21 error for upper cooling fan. Tested in diagnostics and fan is seized. Need fan and calibrate ovens. ; ordrng 1 WP74008383 (Fan) and 1 Sh15
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Rochester, New York 14609
Jeremy
Job Details:
02/20/2023
Replaced spray arms for debris and not cleaning dishes. Unit checks good.; dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN and 1 W11085683 SUMP&MOTOR
We serviced a
MAYTAG REFRIGERATOR
Model MFF2558FEZ03
Near Rochester, New York 14617
Dave L
Job Details:
02/20/2023
"Customer concerned with a re occurring noise every 20 min. Inspected damper, machine, compartment, and evaporator. Found that the customer was hearing the ice maker cycle. There is no water connected to this unit. Unplugged the ice maker. ; dspstn on spec-tagged invntry: 1 279838 ELEMENT"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Irondequoit, New York 14617
Dave L
Job Details:
02/20/2023
Dual valve is leaking when energized causing ice build up under drawers in ff section . Ordering valve. ; ordrng 1 WPW10341329 (Valve) and 1 Sh (Sh)
We serviced a
KITCHENAID COOKTOP
Model KSGB900ESS4
Near Rochester, New York 14609
Jeremy
Job Details:
02/20/2023
"Replaced faulty ignitor, unit checks good."
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Rochester, New York 14625
Jeremy
Job Details:
02/20/2023
Dryer will not start. Found insulation on cord worn and shorting to neutral wire. Screw on terminal block loose causing wire to move. Repaired terminal block and taped cord. Advised customer to have cord replaced. Unit checks good.; dspstn on spec-tagged invntry: 1 WP3392519 FUSE-THERMAL
We serviced a
KITCHENAID DISHWASHER
Model KDTE254EsS1
Near Pittsford, New York 14534
Jeremy
Job Details:
02/20/2023
"Unit will not drain. Found foreign object caught in impeller on drain pump. Removed object, unit drains properly."
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Rochester, New York 14615
Andres V
Job Details:
02/20/2023
Customer stated that unit was stopping right before water drains and spins. I diagnosed unit found error code F5E3 for lid lock fault. When I ran a diagnostic cycle unit ran properly. I talked to Dave he suggested replacing lock and valve. ; ordrng 1 W11513248 (Lid lock)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Rochester, New York 14612
Dave L
Job Details:
02/20/2023
Replaced worn suspension. Tests ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2568AEB
Near Rochester, New York 14612
Dave L
Job Details:
02/20/2023
Customer had an event where ice production was poor. Found full bin of ice. Temperatures are okay. Suspecting an ice cube had gotten stuck near bail arm preventing harvest. Emptied ice bin. Customer to monitor for ice/ bail arm movement. Mod if problem persists pre order W10583817 ice maker.
We serviced a
WHIRLPOOL OVEN
Model KOCE507ESS09
Near Victor, New York 14564
Jeremy
Job Details:
02/20/2023
Unit has F6E1 for overheating. Found that broil Element is warped and control is not cycling elements on and off properly. Ordering broil Element and control.; ordrng 1 W10804429 (Broil Element)
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Victor, New York 14564
Jeremy
Job Details:
02/20/2023
"Unit not receiving 120 volts at control board. Bypassed EMI filter, now have 120 at control. Control diagnostic LED does not come on. Unit needs control, power cord and EMI filter. Quoted for repair, customer will call to authorize.; rqstng P&A on 1 W11419171 (Control) and 1 W11614635 (EMI filter) and 1 W11551294 (Power Cord)"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Rochester, New York 14606
Andres V
Job Details:
02/20/2023
Customer stated unit is not heating. I diagnosed unit found the heating element to be bad. Ordering element. ; ordrng 1 279838 (Heating element)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ01
Near Rochester, New York 14612
Dave L
Job Details:
02/20/2023
Replaced freezer door due to open fill tube heater. Customer to monitor.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Rochester, New York 14612
Dave L
Job Details:
02/20/2023
Replaced cracked outer tub. Tested ok
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Penfield, New York 14526
James
Job Details:
02/20/2023
Dryer not drying in one cycle. Vent test failed. Retested with vent removed and it still failed. Verified airflow to outside. Adjusted unit and inspected vent. If problem persists order WPW10436303. ; dspstn on spec-tagged invntry: 1 W11224254 VENT TEST KIT
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Fairport, New York 14450
James
Job Details:
02/20/2023
"Replaced rh gasket, ui and control. Unit began cooling after plugged in."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS00
Near Ontario, New York 14519
James
Job Details:
02/20/2023
"Replaced fans and freezer led and verified operation. Icemaker not cycling, lh handle broken and wont tighten, rh gasket torn. ; ordrng 1 W11483532 (Handle) and 1 W10861004 (Gasket) and 1 W11579560 (Icemaker)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW0
Near Canandaigua, New York 14424
Jeremy
Job Details:
02/20/2023
Called techline SR 773577481. Wash motor just pulsates and does not run continous. Found control is not sending low inconsistent voltage to wash pump. Ordering control; ordrng 1 W11305308 (Contol)
We serviced a
GE RANGE
Model RGB745BEA3AD
Near Ontario, New York 14519
James
Job Details:
02/20/2023
Unit not heating on bake. Power to igniter. Need igniter. Paid in full. 1\2. ; ordrng 1 4342528 (Ign) and 1 Sh15
We serviced a
KITCHENAID DISHWASHER
Model KDPE334GPS0
Near Canandaigua, New York 14424
Jeremy
Job Details:
02/20/2023
"Repeat issue, F6E4 and F9E1. Replaced drain pump, sump and motor for not cleaning dishes. Unit checks good. Customer to monitor. If problem persists replace control."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Rochester, New York 14626
Andres V
Job Details:
02/15/2023
I replaced the suspension rods and basket. I calibrated unit then ran a diagnostic cycle. I also leveled unit to make sure basket was centered. Unit is working properly.
We serviced a
WHIRLPOOL WASHER
Model WET4027HW1
Near Rochester, New York 14622
Andres V
Job Details:
02/15/2023
"I replaced the motor and tested unit but was still getting the same result. Unit hums when trying to agitate or spin. I tested the capacitor we replaced last time and tested open again, part must of come bad from whirlpool. Re ordering cap again and lower harness. ; ordrng 1 W11158830 (Capacitor) and 1 W11417071 (Harness)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Irondequoit, New York 14622
Andres V
Job Details:
02/15/2023
"Replaced gearcase, washplate and cam. I leveled unit and calibrated it. I then ran a diagnostic cycle unit is now working properly. ; dspstn on spec-tagged invntry: 1 W10721967 CAM"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Newark, New York 14513
Josh Henchen
Job Details:
02/15/2023
"Customer stated refrigerator is not cooling. Checked and found no frost build up on evap coils, compressor is on but not cooling refrigerator. Unit needs compressor kit.; ordrng 1 W11580057 (COMPRESSOR) and 1 WP2315539 (MOTOR-EVAPORATOR) and 1 W11504416 (Coupler) and 1 W11506635 (Access Valve) and 1 WPW10143759 (DRIER-UV DYE) and 1 W11518247 (Suction Tube) and 1 W11504415 (Coupler) and 1 W11504430 (Coupler) and 1 W11506619 (Coupler)"
We serviced a
WHIRLPOOL WASHER
Model WTW5700AC0
Near Geneva, New York 14456
Josh Henchen
Job Details:
02/15/2023
"Customer stated washer not agitating. Checked and found F7E1,F7E7. Ran diagnostic cycle, washer would not go into spin. Found oil on gearcase,Cam and shroud. Unit needs new Gearcase,Cam,Belt, and washplate. Customer is considering options and will call if she wants repair.; rqstng P&A on 1 W10806333 (GEARCASE) and 1 W10721967 (CAM) and 1 W10006384 (BELT) and 1 WPW10215115 (Washplate) and 1 Sh15 (Shipping), dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR"
We serviced a
MAYTAG WASHER
Model MVWB725BW0
Near Penfield, New York 14526
James
Job Details:
02/15/2023
"Intermittent leak. Unit leaking through bearing shaft and sticks during spin. Replaced bearings and tested spin cycle successfully. One year warranty on repair. ; used 1 W10435302 (Bearing), and 1 Sh15 from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Webster, New York 14580
James
Job Details:
02/15/2023
Part was deleted from notes. Need part. Left voicemail with customer. ; ordrng 1 MVWB725BW0 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Williamson, New York 14589
James
Job Details:
02/15/2023
Unit squeaking from gearcase. 23101139df authorization. Replaced gearcase and tested. Unit no longer squeaking. ; saved tckt
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Williamson, New York 14589
James
Job Details:
02/15/2023
Unit shakes and doesn't spin out. Adjusted feet and tested high spin. Unit performed as expected when empty. Customer is to monitor. If problem persists replace belt.
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS4
Near Marion, New York 14505
James
Job Details:
02/15/2023
Customer no longer needs service
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Rochester, New York 14609
Dave L
Job Details:
02/15/2023
Replaced broken handle
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Rochester, New York 14618
Andres V
Job Details:
02/15/2023
Customer stated that door had no tension and would fall. I diagnosed unit found the right side spring fell out of place. I put spring back in place. Had customer test it out he was satisfied unit is working properly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ05
Near Scottsville, New York 14546
Dave L
Job Details:
02/15/2023
Replaced fresh food led module. Tests ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Brockport, New York 14420
Dave L
Job Details:
02/15/2023
Checked unit for drain issue. Reseated pressure hoses and inspected for damage. Checks ok.
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Geneva, New York 14456
Josh Henchen
Job Details:
02/15/2023
"Replaced dispenser due to rinse aid not being distributed. Ran diagnostic cycle, all functions as expected. Dishwasher checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS965CIAM00
Near Rochester, New York 14607
Andres V
Job Details:
02/15/2023
Customer stated unit stop producing ice. I tried to cycle ice maker but would not cycle. I checked the optic sensors on diagnostic mode which tested good. I checked power while cycling but unit does not get voltage. Unit needs new door but customer does not want to replace it.
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Brockport, New York 14420
Dave L
Job Details:
02/15/2023
Replaced control due to unit shutting off when energizing the motor. Tested ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS 0
Near Rochester, New York 14612
Dave L
Job Details:
02/15/2023
Replaced open wash motor. Tested ok. Braided line leaks at supply connection behind unit. Customer will need to replace this before its put into use. Left unplugged
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Caledonia, New York 14423
Josh Henchen
Job Details:
02/13/2023
"Customer stated water was spraying out, flooded kitchen floor. Checked and found fill valve cracked. Unit needs a new fill valve W11175771.; ordrng 1 W11175771 (VALVE- INLT)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Henrietta, New York 14467
Josh Henchen
Job Details:
02/13/2023
"Replaced gasket due to leak by front right corner of door. Ran diagnostic cycle, all functions as expected. Dishwasher checks good.; dspstn on spec-tagged invntry: 1 W11434044 VALVE and 1 W11483553 GASKET"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Fairport, New York 14450
Josh Henchen
Job Details:
02/13/2023
"Customer stated washer made loud noise wouldn't go into spin. Checked and found shroud damaged, belt had popped off cam and motor. Unit needs a new belt W11239857, shroud WPW10427633 and cam W10721967.; ordrng 1 W10721967 (CAM) and 1 W11239857 (BELT) and 1 WPW10427633 (Shroud)"
We serviced a
KITCHENAID REFRIGERATOR
Model n/a
Near Rochester, New York 14612
James
Job Details:
02/13/2023
Customer said icemaker began functioning on its own.
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Hilton, New York 14468
Dave L
Job Details:
02/13/2023
Replaced Gearcase and belt due to noise furring low spin. Customer to monitor. ; dspstn on spec-tagged invntry: 1 WPW10006384 BELT
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW4
Near Rochester, New York 14612
Dave L
Job Details:
02/13/2023
Replaced thermostat cut off. Verified burner was cycling properly. Tested ok. ; dspstn on spec-tagged invntry: 1 W11050897 CUTOFF-THERMAL
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Rochester, New York 14621
Dave L
Job Details:
02/13/2023
Replaced tub and Gearcase due to noise. Calibrated and tested. Tested ok.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Rochester, New York 14605
Dave L
Job Details:
02/13/2023
The customer had the hot water supply turned off causing the unit to stop mod cycle. Turned supply on. Tested ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Rochester, New York 14621
Dave L
Job Details:
02/13/2023
Replaced broken strike. Tests ok; dspstn on spec-tagged invntry: 1 W11457841 STRIKE
We serviced a
GE WASHER
Model GNW128PSM0WW
Near Rochester, New York 14605
Dave L
Job Details:
02/13/2023
Found unit leaking from water supply hose at the valve. Reseated hose. Leak went away.
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HPS0
Near Rochester, New York 14616
Dave L
Job Details:
02/13/2023
Replaced broken upper rack adjusters.; used 2 Wpw10546503 (Adjusters) from stock
We serviced a
WHIRLPOOL OVEN
Model WOD52ES4MB
Near Rochester, New York 14612
Dave L
Job Details:
02/13/2023
Wrong color re ordering door; ordrng 1 W11594232 (Door)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Rochester, New York 14609
James
Job Details:
02/13/2023
Replaced fill valve and tested for leaks.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Rochester, New York 14612
Dave L
Job Details:
02/13/2023
Unit is leaking due to a crack in the outer tub near the drain pump. Ordering tub; ordrng 1 W10371566 (Tub)
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BB2
Near Rochester, New York 14605
Andres V
Job Details:
02/13/2023
"Customer stated oven would not bake or broil. I diagnosed unit found the igniter to be bad it's getting 120v but not lighting. I replaced the igniter and tested unit, unit now bakes and broils. ; dspstn on spec-tagged invntry: 1 12400035 IGNITOR"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ01
Near Canandaigua, New York 14424
Josh Henchen
Job Details:
02/13/2023
"Customer stated refrigerator had a Crack in lower bottom of freezer. Checked and found 1inch Crack at base of liner in freezer section. Informed customer of options. Can not replace liner, customer unhappy."
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Ontario, New York 14519
James
Job Details:
02/13/2023
"Unit intermittent to turn on. Loud in high spin, intermittent leak. Downloaded software update. Need dispenser, panel, bellows and foam installed in between washer/dryer. ; ordrng 1 W11524105 (Drawer) and 1 W11314648 (Bellows) and 1 W11319991 (Panel)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM12
Near Webster, New York 14580
James
Job Details:
02/13/2023
Lh door gasket torn. Need part. Paid in full. ; ordrng 1 W10407212 (Gasket) and 1 Sh15
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Walworth, New York 14568
James
Job Details:
02/13/2023
Water line wont screw onto valve. Had to cut bur off plastic threads to attach water line. Tested unit and found no issues.
We serviced a
KITCHENAID RANGE
Model KSDG950ESS3
Near Rochester, New York 14625
Andres V
Job Details:
02/13/2023
Customer stated unit was not turning on. I diagnosed unit checked power at terminals found one leg was getting 216v but the other side was not getting voltage. Customer has to get electrician to come out and take a look at outlet.
We serviced a
GE DRYER
Model GTX22EASK0WW
Near East Rochester, New York 14445
Andres V
Job Details:
02/13/2023
Customer stated that unit was make a banging noise. I diagnosed unit found that this unit must of been dropped at some point and the outter panels are slightly bent in and rubbing against the drum. I readjusted the panels so does not hit drum when spinning.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS0
Near Webster, New York 14580
James
Job Details:
02/13/2023
Unit leaking from sump seal. Replaced sump assembly and tested. ; dspstn on spec-tagged invntry: 1 WPW10605057 PUMP
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHW04
Near Fairport, New York 14450
Andres V
Job Details:
02/13/2023
"Customer stated that unit was making a noise every hour. I put unit into a diagnostic mode and tested the damper and had customer listen. He said thats the noise he's talking bout, damper is louder then usual and needs to be replaced. ; ordrng 1 W11236851 (Air damper)"
We serviced a
MAYTAG DRYER
Model MHW6630HW2
Near Canandaigua, New York 14424
Josh Henchen
Job Details:
02/13/2023
"Customer stated drum rubbing. Checked and found no codes, during spin drum is hitting right side of panel. Took apart and tried to push right side away from drum, minimal rubbing. If problem persists order cabinet W11352995. Dryer checks good."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Webster, New York 14580
James
Job Details:
02/13/2023
"Unit gets stuck on rinse cycle. F7e1. Motor just hums. Capacitor was covered in oil. Replaced capacitor and calibrated. ; dspstn on spec-tagged invntry: 1 W11412291 PUMP-DRAIN , used 1 W11428524 (Capacitor) from stock"
We serviced a
CROSLEY DRYER
Model VGD6505GW1
Near Rochester, New York 14609
Andres V
Job Details:
02/13/2023
"Customer stated unit was not drying clothes out all the way. I diagnosed unit found that the ventilation is the cause of the issue. Unit is not venting properly and flame is not being pulled towards the back of the unit. I took off vent and tested it, flame stayed on longer then before and was being pulled. I informed customer she needs a vent cleaning and then test it out. If problem persist order W10823508 BURNER. ; dspstn on spec-tagged invntry: 1 W11224254 VENT TEST KIT"
We serviced a
WHIRLPOOL DRYER
Model ned4655ew1
Near Rochester, New York 14621
Andres V
Job Details:
02/13/2023
"Customer stated unit would not start. I diagnosed unit checked power to unit, door switch, start push button and thermal fuse all tested good. I then checked power outage to motor and found timer to be bad.; ordrng 1 W11298298 (Cover) and 1 279393 (Terminal screws) and 1 W10857612 (Timer)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHV00
Near Webster, New York 14580
James
Job Details:
02/13/2023
Replaced bin and icemaker. Cycled icemaker in Diagnostics. One year warranty on repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW02
Near Webster, New York 14580
James
Job Details:
02/09/2023
Replaced evap and tested. Unit held 140psi for 15 minutes and held 370 microns. Unit cooling when turned on.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Webster, New York 14580
James
Job Details:
02/09/2023
Unit was down to 30 in ff section. Everything passed in Diagnostics. Set ff to 38. Pre order damper. Will reevaluate on return. ; schdld next appmnt for 2/15 WED !
We serviced a
MAYTAG DRYER
Model MGD6230HW3
Near Webster, New York 14580
James
Job Details:
02/09/2023
Replaced control and ui. Tested delicate cycle and unit senses properly. ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHV00
Near Webster, New York 14580
James
Job Details:
02/09/2023
Ice bin stuck. No ice. Cycled icemaker in Diagnostics. Set freezer to 0. Customer is to monitor. If problem persists order bin and icemaker. ; ordrng 1 W (Icemaker) and 1 Sh15 and 1 W (Bin)
We serviced a
AMANA MICROWAVE
Model ACO1860AS
Near Rochester, New York 14617
James
Job Details:
02/09/2023
Replaced mag and diode. Tested unit and verified operation. One year warranty on repair.
We serviced a
AMANA REFRIGERATOR
Model ART308FFDM10
Near Rochester, New York 14608
Andres V
Job Details:
02/09/2023
Customer stated door gasket was falling off. I put gasket back in place and made sure it went into crevis.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Rochester, New York 14617
Andres V
Job Details:
02/09/2023
Customer stated she had alot of condensation build up and also water leaking underneath. I diagnosed unit found that theirs a service pointer for this issue that calls for a new tub ring that has slits in it so water doesn't splash off it and leak. Ordering new tub ring. ; ordrng 1 W11590590 (Tub ring)
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Irondequoit, New York 14622
Andres V
Job Details:
02/09/2023
Customer stated unit did not spin out clothes properly and also heard a noise. I diagnosed unit did not find any error codes stored. When I ran the diagnostic cycle unit ran correctly and could not duplicate noise. I looked underneath unit and found oil coming from gearcase. ; ordrng 1 W11454734 (Gearcase) and 1 W10721967 (Splutch) and 1 W10902814 (Washplate)
We serviced a
MAYTAG DISHWASHER
Model MDB7749AWB2
Near Rochester, New York 14609
Andres V
Job Details:
02/09/2023
Customer stated UI stopped working mid cycle. I diagnosed unit found that UI was getting voltage but fuse was blown. I replaced the fuse and unit turned back on and is responding to commands now. ; dspstn on spec-tagged invntry: 1 W10258275 FUSE-THERMAL
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXBL8
Near Fairport, New York 14450
Josh Henchen
Job Details:
02/09/2023
"Customer stated she was finding water spots on the floor, not always near or around dishwasher. Checked and found F5E1,F10E1. Ran diagnostic cycle, no leaks, all operations as expected. Dishwasher checks good."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Canandaigua, New York 14424
Jeremy
Job Details:
02/09/2023
"Unit has faulty suspension causing unit to get out of balance. Replaced suspension, unit checks good."
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFE4
Near Rochester, New York 14610
Andres V
Job Details:
02/09/2023
Customer stated that unit was not washing dishes properly. I diagnosed unit and found spray arms were clogged with food. I was able to use pick tool to get debris out. I used clear door to test unit out to make sure it was spraying correctly and spinning.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM01
Near Caledonia, New York 14423
Dave L
Job Details:
02/09/2023
Found unit with no refrigerant. Charged unit with 140pounds of nitrogen. Covered evaporator and all tubing with soap bubbles no leak detected. Documented with techline as non repairable. SR7735693084; dspstn on spec-tagged invntry: 1 W11506635 VALVE 1/4' and 1 WPW10143759 DRIER-UV DYE

