We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ
Near Baldwinsville, NY 13027
Chuck G
Job Details: 03/29/2022
Verified the F9E1 error code. Drain pump tested bad. Replaced drain pump W11497943. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WTW8200YW0
Near Liverpool, NY 13090
Chuck G
Job Details: 03/29/2022
Bearings are worn out causing tub to grind. Customer elected to purchase a new unit instead of fixing.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204GPS0
Near Liverpool, NY 13090
Chuck G
Job Details: 03/29/2022
Customer stated that unit was not draining. Drain pump tested bad. Customer elected not to fix ; dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near East Syracuse, NY 13057
Chuck G
Job Details: 03/29/2022
Replaced heating element. Unit tested good ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near East Syracuse, NY 13057
Chuck G
Job Details: 03/29/2022
Replaced heating element. Unit tested good ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near East Syracuse, NY 13057
Chuck G
Job Details: 03/29/2022
Replaced heating element. Unit tested good ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Syracuse, NY 13207
Chuck G
Job Details: 03/29/2022
"Customer stated that unit was not shutting off and not heating. Hi limit thermostat tested bad, replaced thermostat 279816. Timer and start switch tested bad , both need to be replaced ; ordrng 1 WPW10642928 (Timer) and 1 WPW10563095 (Start switch), used 1 279816 (Hi limit thermostat) from stock"
We serviced a
KITCHENAID RANGE
Model KSIB900ESS3
Near Auburn, NY 13021
Chuck G
Job Details: 03/29/2022
Replaced right & left sliders and drawer. Unit tested good
We serviced a
WHIRLPOOL DRYER
Model CEM2745FQ1
Near Auburn, NY 13021
Chuck G
Job Details: 03/29/2022
Customer stated that unit will operate without inserting coins. After inspecting the unit i discovered that the timer is not turning off. Ordering timer W11596043. Customer does not have the keys to the unit. I will need a set of keys upon arrival to change timer ; ordrng 1 W11596043 (Harms-wire(timer))
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Rochester, NY 14624
Steve
Job Details: 03/28/2022
Ordering timer for not shutting off. Ordering door seal for fraying seal. ; rqstng P&A on 1 WPW10185992 (Timer) and 1 W10906683 (Seal)
We serviced a
AMANA DRYER
Model NGD4655EW0
Near Rochester, NY 14612
Dave L
Job Details: 03/28/2022
Unit was not heating due to an open thermal fuse. Replaced thermal fuse. ; used 1 WP3392519 (FUSE-THERMAL) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Rochester, NY 14624
Steve
Job Details: 03/28/2022
Ordering adjusters kit for broken wheels. ; ordrng 1 W10712395 (Adjuster) and 1 Sh15 (Shipping)
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Brockport, NY 14420
Steve
Job Details: 03/28/2022
Replaced main control and ui for unresponsive washer. The washer tested good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Ontario, NY 14519
James
Job Details: 03/28/2022
"Replaced fan, control, and rh door gasket. Defrosted ff EVAP and drain line. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 W11033168 HARNESS"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS20XVBL5
Near Ontario, NY 14519
James
Job Details: 03/28/2022
Fridge flickering lights and no cool. Need control. ; ordrng 1 WPW10312695 (Control)
We serviced a
KITCHENAID DISHWASHER
Model KUDC10FXSS6
Near Brockport, NY 14420
Steve
Job Details: 03/28/2022
Replaced ui and control for persistent ui becoming unresponsive
We serviced a
WHIRLPOOL WASHER
Model MHW8630HC2
Near Ontario, NY 14519
James
Job Details: 03/28/2022
Replaced pump and tested. Unit functions properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS01
Near Webster, NY 14580
James
Job Details: 03/28/2022
"Replaced condenser fan and verified operation. Ice is building up near icemaker fan again. Called techline. Sr 7732802022 they said to defrost unit and check connections near compressor. Connections are good defrosted freezer so fans no longer buzzing. Customer is to monitor. If problem persists order W11394920, W10882092 and W11336586"
We serviced a
WHIRLPOOL WASHER
Model WFW72HEDW0
Near Spencerport, NY 14559
Steve
Job Details: 03/28/2022
Found the pump is staying on with f9 e1 error code. The pump is clear. The air trap is deformed. Ordering air trap. ; ordrng 1 W10903220 (Air trap) and 1 Sh15 (Shipping)
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW06
Near Canandaigua, NY 14424
Dave F
Job Details: 03/28/2022
Unit not powering on . Unit did not have power going to unit . Unit has a GFCI outlet connected to it. Reset and unit is working now . Customer instruct.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HWO
Near Brockport, NY 14420
Dave L
Job Details: 03/28/2022
"Found a tear in the bellows near the bottom of the door. Ordering bellow ; ordrng 1 Sh, dspstn on spec-tagged invntry: 1 W11314648 BELLOW"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Rochester, NY 14606
Steve
Job Details: 03/28/2022
Replaced lid latch for failed latch preventing wash.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Bloomfield, NY 14469
Dave F
Job Details: 03/28/2022
"Dishwasher is not washing dishes . Ran unit in diagnostics and wash pump sounds very weak and is not spraying full power . Unit needs sump . Both spray arms are plugged with debris reason for that is the filters below are not sealing correctly and allowing debris in between. The wheels on the lower rack had come off and the rack is also hitting the lower spray arm . Ordering . Sump , spray arms and filters and lower dish rack wheels ; rqstng P&A on 1 W11087376 (pump&motor) and 4 W10195416V (dish rack wheel)s and 1 W10837249 (spray arm lower) and 1 WPW10498900 (spray arm) and 1 WPW10463906 (filter) and 1 W10872845 (filter)"
We serviced a
WHIRLPOOL WASHER
Model VAW3584GW1
Near Victor, NY 14564
Dave F
Job Details: 03/28/2022
Unit has no error codes . Calibrated unit and ran auto diagnostics. Tested good . Put a load of laundry in unit and let it fill unit is working as designed.
We serviced a
KITCHENAID RANGE
Model KSGB900ESS4
Near Fairport, NY 14450
Dave F
Job Details: 03/28/2022
Replaced main control and tested unit . Tested good .
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Webster, NY 14580
James
Job Details: 03/28/2022
Replaced heater with updated part. Tested unit and found no issues. ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
MAYTAG WASHER
Model MVWB725BW0
Near Penfield, NY 14526
Dave F
Job Details: 03/28/2022
Unit is leaking underneath and the bearing is very loud . Suspension also seems to be weak on the front left . Quoted customer for repair they will seek a new unit .
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Rochester, NY 14621
Andres V
Job Details: 03/28/2022
Customer stated unit was not advancing. Diagnosed unit but could not duplicate issue. Board seems to be working intermittent. Ordering new board.; ordrng 1 W11130238 (CNTRL-ELEC)
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HB2
Near Rochester, NY 14621
Andres V
Job Details: 03/28/2022
Customer stated unit was not lighting. Found that infinite switch is not sending any voltage and also burner shorted out.; ordrng 1 W11171119 (Burner) and 1 WP3149404 (Ifinite switch)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Rochester, NY 14606
Steve
Job Details: 03/28/2022
Ordering motor and control for clicking and loosing spin during spin cycle. ; ordrng 1 W10890624 (Motor) and 1 W11417466 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5SHDXVY03
Near Rochester, NY 14620
Steve
Job Details: 03/28/2022
Found power cord has break i n it causing intermittent operation. Ordering harness ; ordrng 1 WPW10234024 (Harness marcobe)
We serviced a
AMANA DRYER
Model NGD4655EW3
Near Rochester, NY 14612
Andres V
Job Details: 03/28/2022
"Customer stated unit was not heatig. Diagnosed unit and found that it is igniting but won't stay lit. Called whirlpool after checking coils, vent and igniter. Ordering burner assembly and flame sensor. Sr7733285401; ordrng 1 WP338906 (Flame sensor) and 1 W10823508 (Burner assembly)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI5FSAXVY00
Near Webster, NY 14580
James
Job Details: 03/28/2022
Door gaskets torn. Need gaskets replaced and condenser cleaned. ; ordrng 2 W10830055 (Gasket)s and 1 Sh
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB02
Near Webster, NY 14580
James
Job Details: 03/28/2022
Icemaker not cycling. Found harness unplugged. Plugged in icemaker and it cycled on its own. If problem persists replace icemaker.
We serviced a
KITCHENAID REFRIGERATOR
Model KSRS25RSMS01
Near Webster, NY 14580
James
Job Details: 03/28/2022
No power to compressor. Need control 2321728C. Part is no longer available.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW0
Near Rochester, NY 14625
James
Job Details: 03/28/2022
"Hub stripped and belt worn due to failed gearcase. Replaced hub and calibrated. Need gearcase and belt. ; ordrng 1 W11454734 (Gc) and 1 Sh15 and 1 WPW10006384 (Belt), used 1 W10528947 (Hub) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5640XW2
Near Brockport, NY 14420
Dave L
Job Details: 03/28/2022
Found washer with lid lock light flashing. Unable to energize lock in diagnostics. Power cycled unit. Lock began working normally. Customer to monitor. ; dspstn on spec-tagged invntry: 1 W10404050 SWITCH-LID
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Hilton, NY 14468
Dave L
Job Details: 03/28/2022
The customer was concerned with excessive vibrations during spin. Unit was installed on a drain pan and was not making good contact with the floor. Pan was not plumbed in. Unit tested ok with pan removed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Hilton, NY 14468
Dave L
Job Details: 03/28/2022
Dishwasher door would not close due to the left side mounting screw making contact with inner door. Remove oversized cabinet screws and re- mounted dishwasher with properly sized wood screws. Door closes properly.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Rochester, NY 14612
Dave L
Job Details: 03/28/2022
The dishwasher is leaking from the door corners due to a cracked lower spray arm. The customer already has this part on order and will replace it themselves.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Rochester, NY 14623
Dave F
Job Details: 03/28/2022
Replaced ice maker fill tube and tested ice maker. Tested good .
We serviced a
KENMORE DRYER
Model 11087872602
Near Lima, NY 14485
Dave F
Job Details: 03/28/2022
F1 error code . Control board is burned . Ordering control .; ordrng 1 WPW10174745 (elect control board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB06
Near Mount Morris, NY 14510
Dave F
Job Details: 03/28/2022
Ice maker not working . Has no power going to it . Compressor was running but evap fan was not . Removed freezer cover and fan turned on . Found a loose connection at the harness going into the cabinet. Adjusted the harness to see if it would work and it still isnt right ordering harness W11502499; ordrng 1 W11502499 (Wire harness evap)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Greece, NY 14615
Dave L
Job Details: 03/28/2022
Replaced heater per S17304; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Hilton, NY 14468
Dave L
Job Details: 03/28/2022
The dishwasher is displaying a float switch error due to a small leak on the braided stainless steel water line. The leak is on the water line itself and is before the threaded connection. The water line will need to be replaced by a qualified plumber. Pics attached.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Rochester, NY 14612
Andres V
Job Details: 03/28/2022
"Customer stated unit was making moving around alot. Leveled feet on unit made sure it was even, informed customer that clothes have to be even balanced in basket to prevent one side being heavier"
We serviced a
MAYTAG WASHER
Model MHW5100DW0
Near Rochester, NY 14615
Andres V
Job Details: 03/28/2022
Customer stated clothes were coming out soaking wet at end of cycle. Diagnosed unit and found error code F9E1 for slow drain. Checked coin trap filter and cleared it out. Put unit back together and tested but unit was not advancing. Checked for any service pointers for this issue and did find one that said to replace board. Gave customer quote for new board but they chose to get new washer instead.
We serviced a
MAYTAG DISHWASHER
Model KDTM404KPS0
Near Rochester, NY 14621
Andres V
Job Details: 03/28/2022
Replaced element.
We serviced a
MAYTAG DISHWASHER
Model MDB494SKZ0
Near Rochester, NY 14621
Andres V
Job Details: 03/28/2022
Installed new element on unit.
We serviced a
MAYTAG WASHER
Model MHW8630HC0
Near Hilton, NY 14468
Dave L
Job Details: 03/28/2022
Washer is not completing cycles intermittently. Updated control software with service jig. Customer to monitor.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Hamlin, NY 14464
Dave L
Job Details: 03/28/2022
The dryer is taking a very long time to dry clothes and has a ticking noise. Start button recessed and difficult to actuate. Properly fastened start switch. Switch operating properly. Venting is excessively long causing longer than normal dry times. Recommending that the customer find a new way to vent the dryer to reduce accumulated length of venting.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW
Near North Syracuse, NY 13212
Chuck G
Job Details: 03/28/2022
"Customer stated that they were hearing a clunking sound. I inspected the unit and found the gearcase to be leaking oil. Replacing gearcase, cam and belt ; ordrng 1 W10721967 (Cam) and 1 WPW10006384 (Belt) and 1 W11454741 (Gearcase)"
We serviced a
KENMORE DRYER
Model 110.7513241
Near North Syracuse, NY 13212
Chuck G
Job Details: 03/28/2022
Customer stated that dryer was not working. I discovered that the door switch is broken. Ordering door switch WPW10569603. ; ordrng 1 WPW10569603 (Door switch)
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Syracuse, NY 13204
Chuck G
Job Details: 03/28/2022
Customer stated a rubbing & burning smell. Upon inspection i discovered that there was a large safety pin stuck between the drum and the front dryer gasket. Unit tested good
We serviced a
WHIRLPOOL DRYER
Model CGM2745FQ0
Near Syracuse, NY 13219
Chuck G
Job Details: 03/28/2022
Replaced timer. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Auburn, NY 13021
Chuck G
Job Details: 03/28/2022
"Replaced water valve, unit tested good"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Auburn, NY 13021
Chuck G
Job Details: 03/28/2022
Customer had drain line from unit going directly into a sump on the floor which was causing the unit not to fully drain causing the unit not to go into a final spin. I explained to the customer how the drain hose should be going into a stand pipe with a 2 trap. Customer instruct
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Auburn, NY 13021
Chuck G
Job Details: 03/28/2022
Replaced heating element. Unit tested good ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
KITCHENAID RANGE
Model KFGG504KPS0
Near Geneva, NY 14456
Chuck G
Job Details: 03/28/2022
"Customer stated that the burners are not lights on the cooktop. The rear left and front right burners are not lighting. The receptacle has a good ground. I swapped the electrode connectors to test burners and problem stayed the same, spark module tested good. Ordering front and right electrodes SR7733279230; ordrng 1 W11453940 (Left electrode) and 1 W11453920 (Right electrode)"
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near West Henrietta, NY 14586
Steve
Job Details: 03/25/2022
The front left burner is not lighting. Ordering caps and burners. The ui is flickering when lighting stove. Called tech line and they recommended ferret beads on power to control . P61 and p63 connection for ferret beads Sr3 7733272811; ordrng 1 W11121923 (Burner cap kit) and 1 12001500 (Ferret beads) and 1 W10881749 (Caps)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM5
Near Rochester, NY 14624
Steve
Job Details: 03/25/2022
Ordering gasket for leaking left side. ; ordrng 1 W11498831 (Gasketr)
We serviced a
CROSLEY WASHER
Model VAW3584GW1
Near Piffard, NY 14533
Jeremy
Job Details: 03/25/2022
"Replaced control for filling too much on delicate cycle. Unit still filling to deep fill level, ordering fill valve, and water level switch.; ordrng 1 WPW10414398 (Fill level switch) and 1 W11210459 (Valve)"
We serviced a
WHIRLPOOL WASHER
Model WTW8500DW4
Near Rochester, NY 14616
James
Job Details: 03/25/2022
Unit leaking oil and squeaking during spin. Agitator seized to gearcase. ; rqstng P&A on 1 W11393685 (Gearcase) and 1 W10752283 (Washplate) and 1 W10734521 (Slider)
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Irondequoit, NY 14617
James
Job Details: 03/25/2022
Unit not powering on due to melted terminal block. Replaced terminal block and tested. Unit functions properly. ; used 1 279320 (Block kit) from stock
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Rochester, NY 14606
Andres V
Job Details: 03/25/2022
"Customer states unit is still moving around alot and hitting the sides. Called whirlpool to get this documented and asked what else could be going on, was told to replaced tub. Sr7733042096; ordrng 1 W11178227 (Inner tub)"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Rochester, NY 14621
Andres V
Job Details: 03/25/2022
CuStomer stated unit was not spinning or agitating. Diagnosed unit and found oil to be coming from gearcase. Recommend replacing gear case. 585-635-6884 ; ordrng 1 W11454734 (Gearcase) and 1 W11161960 (Agitator)
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near West Henrietta, NY 14586
Steve
Job Details: 03/25/2022
Customer said machine is working as expected
We serviced a
JENN AIR OVEN
Model JJW3430DS01
Near Webster, NY 14580
Andres V
Job Details: 03/25/2022
Went to install new fan assembly and realised it was the wrong part. I adjusted the convection fan blades on unit to prevent from rubbing. Customer stated unit is still acting unusual says that when cooking it'll shut off on its own and then other times it works properly.; ordrng 1 W10821712 (Power supply board) and 1 W10821712 (Main board)
We serviced a
MAYTAG RANGE
Model MER8775AW0
Near Livonia, NY 14487
Dave F
Job Details: 03/25/2022
"Replaced bake element and tested unit , tested good"
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW
Near Scottsville, NY 14546
Steve
Job Details: 03/25/2022
No service needed
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near North Chili, NY 14514
Steve
Job Details: 03/25/2022
Replaced ui for persistent turn knob to cycle error preventing operation.
We serviced a
WHIRLPOOL OVEN
Model WGG555S0BS00
Near Rochester, NY 14624
Steve
Job Details: 03/25/2022
Ordering left rear valve and knob for seized burner. ; ordrng 1 WPW10206287 (Left rear valve) and 1 WPW10506367 (Knob) and 1 Sh15 (Shipping)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM06
Near Walworth, NY 14568
Andres V
Job Details: 03/25/2022
Customer stated unit was not cooling properly. Diagnosed unit and found fan was not working. Fan is getting 120v but not spinning. Reccomend new fan motor.; ordrng 1 WP2315539 (Fan motor) and 1 W10919804 (Air duct)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ01
Near Spencerport, NY 14559
Dave L
Job Details: 03/25/2022
"Found torn fresh food gaskets and fresh food led not functioning. Filter cover is no longer holding filter in place. Customer is no longer getting crushed ice due to broken ice bucket preventing jaws fromCatching ice cubes. Ordering ice bucket, gaskets, filter cover and led. ; rqstng P&A on 2 W10830274 (Gasket)s and 1 W11043011 (Led) and 1 WP67006331 (Filter cover), ordrng 1 W11185686 (Ice bucket)"
We serviced a
KITCHENAID MICROWAVE
Model KEMS308GSS3
Near Honeoye Falls, NY 14472
Jeremy
Job Details: 03/25/2022
"Unit has F2E0, checked for loose broken connections. Quoted customer for keypad replacement. Customer will decide on repair.; rqstng P&A on 1 WP4456357 (Control panel) and 1 Sh15 (Shipping)"
We serviced a
MAYTAG WASHER
Model MHW6630HW2
Near Spencerport, NY 14559
Dave L
Job Details: 03/25/2022
The customer was unable to get the unit to wash on any cycle except for quick wash. Found valve error in diagnostics. Verified proper operation of all water valves. Diagnostics terminated prematurely with water in the drum. Re programmed control and tested unit in whites cycle. Customer to monitor.
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW3
Near Farmington, NY 14425
Jeremy
Job Details: 03/25/2022
"Found dryer inconsistently heating. Found faulty coil, changed coils, unit checks good.; used 1 279834 (COIL KIT) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF550SAHB
Near Canandaigua, NY 14424
Dave F
Job Details: 03/25/2022
Top rack is hard to pull out . Manifold has o rings on it called techline SR 7733272520 . I removed the o rings and the rack comes out good now and the spray arm is spinning well unit tested good . If problem persists customer needs to call customer service.
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Irondequoit, NY 14622
James
Job Details: 03/25/2022
Customer needed to reschedule; ordrng 1 W10876600 (Drain)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHW01
Near Webster, NY 14580
James
Job Details: 03/25/2022
"Unit set to 44 and is 32 in ff section. Tested Diagnostics and damper failed. Door gaskets torn. Need ui, damper and gaskets. ; ordrng 2 W11396037 (Gasket)s and 1 WPW10196393 (Damper) and 1 W11284720 (Ui)"
We serviced a
JENN AIR COOKTOP
Model JED8430BDBY
Near Penfield, NY 14526
James
Job Details: 03/25/2022
Replaced lf infinite switch and tested. Unit functions properly. Customer purchased new lower rack for dishwasher. Drop off part; ordrng 1 WD28X25960 (Rack drop off) and 2 WD28X10133 (Comb)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Walworth, NY 14568
Andres V
Job Details: 03/25/2022
Customer stated unit gasket was coming off door. Diagnosed unit and did see top corner of gasket is peeling. ; ordrng 1 LW10912110 (Door with gasket)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Penfield, NY 14526
Andres V
Job Details: 03/25/2022
Customer stated lights went out in unit. Diagnosed unit and found that the freezer light went out causing the lights in the fresh food section to go as well. Using light module from truck stock; used 1 W10695459 (Light module) from stock
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Rochester, NY 14623
Jeremy
Job Details: 03/25/2022
"Ran unit through diagnostics, found no error codes. Ran calibration, unit runs as expected."
We serviced a
WHIRLPOOL DRYER
Model CEM2745FQ1
Near Rochester, NY 14620
Jeremy
Job Details: 03/25/2022
"Customer stated unit not starting. Dryer started normally. Checked coin slide and switch operation, checks good. If problem happens again, will need timer motor."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM02
Near Rochester, NY 14609
Andres V
Job Details: 03/25/2022
Customer stated unit was making loud noise. When I got to home customer said that it was making the noise but noise is normal and unit is functioning properly.
We serviced a
KITCHENAID RANGE
Model KFGG500ESS2
Near Farmington, NY 14425
Dave F
Job Details: 03/25/2022
Right front burner not lighting everytime. Adjusted the burner and the flame adjustment. It is lighting much better now . Unit is not getting up to correct temp in oven . It was about 305 . Adjusted the calibration up 30 degrees and tested again . Temperature was 345 set to 350 . That is good if problem persists order sensor W10833885 and control W11088878
We serviced a
MAYTAG DISHWASHER
Model MDB8959SBW2
Near Fairport, NY 14450
Dave F
Job Details: 03/25/2022
Replaced ui and tested unit in diagnostics. Unit tested good .
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HW01
Near Fairport, NY 14450
Dave F
Job Details: 03/25/2022
Replaced console for not working . Unit tested good .connected unit to Wi-Fi .
We serviced a
FRIGIDAIRE COIN-OP WASHER
Model FCCW3000FS3
Near Rochester, NY 14607
Andres V
Job Details: 03/25/2022
Replaced door lock on unit but unit would not advance needs new board.
We serviced a
KITCHENAID RANGE
Model KFES530ESS0
Near Fairport, NY 14450
Dave F
Job Details: 03/25/2022
Replaced main control and both controls for then burners . Tested unit . Tested good . If problem persists call techline
We serviced a
MAYTAG DRYER
Model DE882
Near Penfield, NY 14526
Dave F
Job Details: 03/25/2022
Replaced rollers . Pulley and belt . Tested unit . Tested good.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Brighton, NY 14610
Dave F
Job Details: 03/25/2022
Unit is not draining . Can hear the drain pump humming but not draining . Ordering pump ; ordrng 1 W10876600 (drain pump)
We serviced a
KITCHENAID OVEN
Model KOSE507ESS00
Near Pittsford, NY 14534
Dave F
Job Details: 03/25/2022
"Replaced thermal fuse and tested unit in diagnostics broiler and bake . Tested good . Ran up to 350 degrees unit tested good ; dspstn on spec-tagged invntry: 1 WPW10545255 FUSE, THERMAL"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Rochester, NY 14626
Steve
Job Details: 03/25/2022
Sr# 7733160520 replaced control and waited 5 minutes as per tech line instructions. Same result. No response after selecting on ui. Called tech line again and after thorough diagnoses the washer is not repairable. Whirlpool customer care is going to contact customer.
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Hilton, NY 14468
Steve
Job Details: 03/25/2022
"Replaced door latch , bezel and strike for broken latch and strike. ; dspstn on spec-tagged invntry: 1 W11457841 STRIKE and 1 W11394572 DOOR LATCH"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Brockport, NY 14420
Steve
Job Details: 03/25/2022
Replaced shifter and control for shifter shorted out control. The washer tests good ; dspstn on spec-tagged invntry: 1 W11417466 CONTROL and 1 WPW10006355 ACTUATOR
We serviced a
WHIRLPOOL REFRIGERATOR
Model ARS2366AB
Near Churchville, NY 14428
Steve
Job Details: 03/25/2022
Customer states there is a electrical burning smell periodically on left side of refrigerator at the top. Inspected rear compressor compartment and the panel on rear that runs up to top of refigerator. No smells or evidence of burning. Could not find anything . Called tech line and safety to document. Sr# 7733267700
We serviced a
WHIRLPOOL OVEN
Model WFE550S0HZ1
Near Webster, NY 14580
James
Job Details: 03/25/2022
Unit will not heaton bake. Bake element functions in diagnostics. 240v to bake element then drops to 15v. Broiler will not receive power. Need control. Part shows backordered; ordrng 1 W11528249 (Control) and 1 Sh15
We serviced a
AMANA REFRIGERATOR
Model AER6603SFB1
Near Webster, NY 14580
James
Job Details: 03/25/2022
Replaced temp sensor and preheated oven to 400. Unit is functioning properly. One year warranty on repair.