Service History 132 - Appliance Tec

We serviced a

JENN AIR RANGE

Model JES9800CAS02

Near Irondequoit, NY 14622

Andres V

Job Details: 08/04/2022

"Customer stated bake element broke in half. Had element with me, replaced it and tested it. Element turned on. Customer also asked me about the door on how it's not closing properly. Unit needs both door hinges.; ordrng 2 74011475 (Hinges)s"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Syracuse, NY 13204

Chuck G

Job Details: 08/04/2022

"Consumer states there was a boom noise when washing bed sheet, washer vibrated then moved and that something seems loose. No codes. I ran a diagnostic test cycle and i found that the tub ring had become detached from the tub. I reinstalled tub ring and ran another diagnostic cycle in which the unit operated normally. Calibrated unit. Unit tested good"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Syracuse, NY 13215

Chuck G

Job Details: 08/04/2022

"Customer stated that unit will not go into a spin. No codes. I ran a diagnostic test cycle in which the unit operated normally. Customer has been using 6 Tide pods , i explained to them that is way too much detergent to use. I explained to them the proper amount of detergent to use. Calibrated unit. Unit tested good"

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW2

Near Williamson, NY 14589

Andres V

Job Details: 08/04/2022

Customer stated that unit is not locking so it won't spin. When I arrived customer started a normal cycle and I noticed that unit went from sensing to done and lid unlocked then locked but nothing happened. I put unit into a diagnostic mode and ran a cycle. Unit ran cycle successfully. Unit seems to be having an intermittent issue. Ordering ACU. 315-310-0323; ordrng 1 W11399433 (CNTRL- ELEC)

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Williamson, NY 14589

Andres V

Job Details: 08/04/2022

Customer canceled

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Rochester, NY 14612

James

Job Details: 08/04/2022

Freezer door frosting up. Gasket on lh and lower rh sides is bulging away from liner. Door are different thickness than each other. Ordering both doors. ; ordrng 1 LW11037738 (Door) and 1 W11223753 (Badge) and 1 W11566705 (Door)

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Fairport, NY 14450

Jeremy

Job Details: 08/04/2022

"Replaced control, able to get unit into diagnostic. Discovered drain pump does not run, discovered drain pump broken where wire harness plugs in. Ordering pump and harness.; ordrng 1 W11399437 (Drain Pump) and 1 W11545744 (Harness), dspstn on spec-tagged invntry: 1 W11399433 CNTRL- ELEC"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Fairport, NY 14450

Jeremy

Job Details: 08/04/2022

"Unit has F9E2 error, found that drain pump is running intermittently. Ordering drain pump and control board.; ordrng 1 W11462458 (Control) and 1 W11412291 (Drain Pump)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Penfield, NY 14526

Jeremy

Job Details: 08/04/2022

"Found that when ice is dispensed cubes will get caught in flapper and prevent it from closing causing air to leak into icemaker. Frost is building and dripping from dispenser. Ordering separator, retainer and motor box.; rqstng P&A on 1 W11423781 (Separator Assembly), ordrng 1 W11397167 (Retainer) and 1 W10771442 (Motor Box), dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5KVEXVB07

Near Hilton, NY 14468

James

Job Details: 08/04/2022

Unit not making ice. Ice motor seized. Tested valve. Need icemaker. ; ordrng 1 W10916040 (Icemaker) and 1 Sh15

We serviced a

JENN AIR REFRIGERATOR

Model JF42NXFXDE02

Near Webster, NY 14580

Jeremy

Job Details: 08/04/2022

"Unit falls under special project and all LED modules need to be replaced. Ordering LED modules in accordance with special project.; ordrng 11 W11484836 (LED Module)s, dspstn on spec-tagged invntry: 1 W11484836 LED MODULE"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Rochester, NY 14624

James

Job Details: 08/04/2022

Unit not making ice. E2 error. Replaced icemaker and cycled in Diagnostics. Customer is to monitor.

We serviced a

JENN AIR OVEN

Model JJW3830DS02

Near Webster, NY 14580

Jeremy

Job Details: 08/04/2022

Found that user interface intermittently becomes unable and no user inputs are registered. Ordering console.; rqstng P&A on 1 W11232121 (Console)

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HWH0

Near Rochester, NY 14624

James

Job Details: 08/04/2022

"Replaced control. Panel ordered doesn't have electronics. Need ui ; ordrng 1 W11088846 (Fascia ui), dspstn on spec-tagged invntry: 1 W11305303 CONTROL"

We serviced a

MAYTAG DISHWASHER

Model MDB6601AWB

Near Rochester, NY 14615

James

Job Details: 08/04/2022

"Unit will not power on. Control panel is dead, latch is broken and control board overheated. Need panel. Latch and control. Panel is no longer available due to age. ; ordrng 1 6-919822 (Panel) and 1 Latch and 1 WPW10218837 (Control) and 1 Sh15"

We serviced a

KITCHENAID DISHWASHER

Model KUDS40FVSS3

Near Pittsford, NY 14534

Dave F

Job Details: 08/04/2022

Cup shelfs are rusting . Ordering new shelfs; ordrng 2 W11125975 (cupshelf)s

We serviced a

KITCHENAID OVEN

Model KEBS107SSS04

Near Pittsford, NY 14534

Dave F

Job Details: 08/04/2022

Thermal fuse is popped . Elements not heating in diagnostics ordering fuse .; ordrng 1 WP8304452 (fuse-thrml)

We serviced a

WHIRLPOOL WASHER

Model WRT518SZFB02

Near Rochester, NY 14616

James

Job Details: 08/04/2022

Door not sealing on top edge. Molded gasket with heat gun and adjusted upper hinge. Customer is to monitor. If problem persists order LW10803963 and W11178521

We serviced a

WHIRLPOOL DRYER

Model WGD4950HW1

Near Rochester, NY 14612

James

Job Details: 08/04/2022

Replaced burner and sensor. Tested unit and burner cycled multiple times. Customer is to monitor. If problem persists order WPW10185981 and WP3387134

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Rochester, NY 14616

James

Job Details: 08/04/2022

"Ice not dispensing. Found ice bin wont fully install, crushed ice solenoid guide broken. Ice bin auger frozen. Tested motor. Need guide and bin. ; (created new UIS, deleted prior attachment to UisID 75164), ordrng 1 W10850503 (Guide) and 1 WPW10558424 (Container)"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Rochester, NY 14616

James

Job Details: 08/04/2022

Unit stuck on rinse cycle with lock engaged. Reset power and tested diagnostics. Unit had motor control fault. Cleared code and calibrated. Customer is to monitor. If problem persists replace W11399433Left part

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Ontario, NY 14519

Andres V

Job Details: 08/04/2022

Thawed evaporator completely out and called whirlpool. I informed them that we have done the service pointer twice already but issues continues to happen. They told me that they will put this as a unrepairable out of warranty and customer has to call customer service.

We serviced a

WHIRLPOOL OVEN

Model WOS51ES4ES01

Near Ontario, NY 14519

Andres V

Job Details: 08/04/2022

"Replaced thermal fuse. Unit turned on, went to go test unit but heating elements were not turning on. I took oven out of cabinet and checked thermostat found that it was bad. Unit needs a new thermostat.; ordrng 1 W11034459 (Thermostat)"

We serviced a

KENMORE DISHWASHER

Model 665.13893K800

Near Webster, NY 14580

Andres V

Job Details: 08/04/2022

Replaced control panel. Put unit back together and tested it. Unit responds to commands and is working correctly.

We serviced a

WHIRLPOOL DRYER

Model WED8800YC0

Near Pittsford, NY 14534

Dave F

Job Details: 08/04/2022

Took unit apart and cleaned the lint inside .

We serviced a

MAYTAG FREEZER

Model MFI2269FRZ03

Near Webster, NY 14580

Andres V

Job Details: 08/04/2022

"I replaced start capacitor and bins. When I was here last time I had an extra start capacitor to keep the refrigerator going while we got the new part. He stated that couple days after the unit stopped producing ice and not freezing items. I diagnosed unit again and noticed that door switch was not working. I took it apart and realized that one of the connections was not connected. When I connected them it was still not working, door switch tested Good. I called whirlpool and asked what else could be going on. They video chatted me and they saw that it was wired incorrectly from the factory. Wired switch and lightbulb correctly then switch started working. sr 7734274987; dspstn on spec-tagged invntry: 1 W11092533 START DEVICE"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHB00

Near Webster, NY 14580

Jeremy

Job Details: 08/04/2022

Found that unit is not cooling at all. Checked and found abnormal resistance reading on start device. Ordering start device.; ordrng 1 W10873801 (Start Device)

We serviced a

WHIRLPOOL WASHER

Model WTW8800YC0

Near Pittsford, NY 14534

Dave F

Job Details: 08/04/2022

Washer bearing is going bad . Suggested look into a new unit .

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ03

Near Farmington, NY 14425

Dave F

Job Details: 08/04/2022

"Ice maker fill tube is frozen . Fill tube heater has 120 volts going to it . Heater tested open . Unit needs new door LW11026425; rqstng P&A on 1 LW11026425 (dor-fip), states that autho needed"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Victor, NY 14564

Dave F

Job Details: 08/04/2022

Replaced top rack adjusters . Unit tested good . ; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Victor, NY 14564

Dave F

Job Details: 08/04/2022

Unit was not cycling the correct settings . Reprogrammed unit and tested in diagnostics. Unit tested good.

We serviced a

MAYTAG REFRIGERATOR

Model MFW2055FRZ02

Near Canandaigua, NY 14424

Dave F

Job Details: 08/04/2022

Freezer and fresh food is set to level two in cooling . Freshfood was 39 degrees and freezer was 4 degrees . Temp in unit is where it should be on what it is set. Shelf tab is broken allow the drawer to come out and fall . Ordering shelf WPW10513681 customer will monitor temperatures talked about top shelf items blocking sensor . ; ordrng 1 WPW10513681 (shelf-glas)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDM06

Near Canandaigua, NY 14424

Dave F

Job Details: 08/04/2022

Freshfood gasket was falling off . Reheated the gasket and door is now sealing . If problem persists order door gasket . W11030683

We serviced a

MAYTAG REFRIGERATOR

Model MBB2256GEB

Near Penfield, NY 14526

Andres V

Job Details: 08/04/2022

"Customer stated unit was not cooling properly. Diagnosed and found unit having a defrost issue. Checked door switch and heater. Both checked good, unit needs a new bi metal.; ordrng 1 12001937 (Bi metal)"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW

Near Skaneateles, NY 13152

Chuck G

Job Details: 08/04/2022

Customer stated that door will not unlock. Error codes F9E1-long drain and F0E2- oversuds. After inspecting unit i found that drain pump was clogged causing a drain lockout. Removed debris from drain pump and ran a diagnostic test cycle in which the unit operated normally. Unit tested good

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Jordan, NY 13080

Chuck G

Job Details: 08/04/2022

Customer stated that unit is not spinning out. Error code f8E1-long fill. Ran a diagnostic test cycle and unit is getting the proper amount of water. I found that customer was using the bleach dispenser for detergent causing a oversuds situation. I explained to the customer that dispenser is for bleach and to pour the proper amount of detergent directly onto the laundry. I went of the type of detergent and the amount of detergent to use. Unit tested good

We serviced a

WHIRLPOOL DRYER

Model WED5550XW0

Near Rochester, NY 14612

James

Job Details: 08/04/2022

"Unit squeaking during cycle. Idler pulley is worn. Replaced dryer repair kit and tested. Unit functions properly. One year warranty on repair. ; used 1 4392067 (Kit), and 1 Sh15 from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB9979SKZ0

Near Clay, NY 13041

Chuck G

Job Details: 08/02/2022

Unit had bad heater. Replaced heating element. Left old heater with customer. Unit tested good. ; used 1 W11537778 (Heating element) from stock

We serviced a

KENMORE REFRIGERATOR

Model 106.51789413

Near Rochester, NY 14610

Andres V

Job Details: 08/02/2022

Customer stated unit was not cooling properly. I diagnosed unit and found a defrost issue. Unit is going into a defrost because bi-metal is open. Heating element is good.; ordrng 1 WPW10225581 (Bi metal)

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC1

Near Rochester, NY 14609

Andres V

Job Details: 08/02/2022

Replaced ACU. Tested unit on a diagnostic cycle. Unit ran through cycle successfully.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT106TFDW02

Near Spencerport, NY 14559

Dave L

Job Details: 08/02/2022

Customer concerned with noises during operation. Found a kink in the capillary tube near the evaporator that was causing noise. Adjusted tubing until noise went away. Customer to monitor

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FPS04

Near Ogden, NY 14559

Dave L

Job Details: 08/02/2022

Fresh food evaporator frozen again. Defrost heater works in diagnostics. Ordering cover with thermistors and UI; ordrng 1 W11395558 (Cover) and 1 W11330486 (Ui)

We serviced a

WHIRLPOOL DISHWASHER

Model GU2500XTPS1

Near Rochester, NY 14612

James

Job Details: 08/02/2022

Replaced panel and tested. One year warranty on repair.

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE204KPS1

Near Spencerport, NY 14559

Dave L

Job Details: 08/02/2022

Spoke to customer pre ordering black stainless panel per request ; ordrng 1 W11416372 (Front panel black stainless)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHB05

Near Webster, NY 14580

Andres V

Job Details: 08/02/2022

Customer stated unit stopped producing ice. Diagnosed unit and found ice maker was jammed. Cleared ice maker and cycled it. Ice maker called for water and is working

We serviced a

WHIRLPOOL REFRIGERATOR

Model GD5RHAXTS01

Near Conesus, NY 14435

Dave F

Job Details: 08/02/2022

Replaced ice maker and cycled . Ice maker called for water and tested good .

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Brockport, NY 14420

Dave L

Job Details: 08/02/2022

Dryer is faulting on airflow error. Vent tested ok. Ordering thermistor ; ordrng 1 WP8577274 (Thermistor)

We serviced a

WHIRLPOOL WASHER

Model WFW7590FW0

Near Brockport, NY 14420

Dave L

Job Details: 08/02/2022

Unit will not unlock or drain. Found debris blocking drain pump. Removed drain pump housing and disassembled it to clear debris. Tested ok in diagnostics

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Hilton, NY 14468

Dave L

Job Details: 08/02/2022

Replaced control and console due to no operation.

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Rochester, NY 14612

James

Job Details: 08/02/2022

10-2. Vent motor error. Not drying dishes and water is standing at end of cycle. Suspect cycle is ending without running dry cycle. Ordering control and vent. ; ordrng 1 W11416460 (Vent) and 1 W11545539 (Gasket) and 1 W11410065 (Control)

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Geneseo, NY 14454

Dave F

Job Details: 08/02/2022

Replaced bellow and tested unit . Tested good

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE334GPS0

Near Rochester, NY 14626

James

Job Details: 08/02/2022

Replaced sump and drain pump. Tested unit and verified operation.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHW06

Near Rochester, NY 14615

James

Job Details: 08/02/2022

Ice level sensor broken. Part breakdown not available for this model yet. Wrong part ordered. Need icemaker. ; ordrng 1 W11546935 (Icemaker)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Hilton, NY 14468

Dave L

Job Details: 08/02/2022

Damper is not closing and is freezing items in fresh food. Found broken neutral wire at connector in machine compartment. Repaired wire.

We serviced a

JENN AIR DISHWASHER

Model JDPSS246LM0

Near Webster, NY 14580

James

Job Details: 08/02/2022

Replaced Main harness and tested. Unit functions properly.

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Rochester, NY 14617

Andres V

Job Details: 08/02/2022

"Customer stated unit was making screeching noises, she said it wasnt every load but would be very loud. Diagnosed unit and found noise to be belt. Had a belt in my truck. Replaced belt and tested unit, did not hear any noises. ; used 1 W11239857 (Belt) from stock"

We serviced a

MAYTAG DRYER

Model WGD6600VW1

Near Rochester, NY 14616

Dave L

Job Details: 08/02/2022

Replaced damaged section on dryer venting. Recommending the vent be professionally cleaned. ; used 1 000 (Vent) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Rochester, NY 14616

Dave L

Job Details: 08/02/2022

Unit will not cool properly due to an open evaporator fan motor. Customer was undecided. If they callBack order WPW10464673

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDB09

Near Rochester, NY 14612

Andres V

Job Details: 08/02/2022

"Customer stated gasket was falling off. Tried to put gasket back on but kept falling off. Had a new gasket, replaced it and made sure that it seals correctly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW05

Near Rochester, NY 14626

Dave L

Job Details: 08/02/2022

Ice maker thermistor reads open ordering the ice maker. ; ordrng 1 W11284458 (Ice maker)

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH08

Near Livonia, NY 14487

Dave F

Job Details: 08/02/2022

Door gasket wasnt sealing on the left side after doors swapped . Worked gasket and added vasoline to the gasket to help it slide . Unit is sealing and tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Rochester, NY 14606

Andres V

Job Details: 08/02/2022

"Installed new ice maker. Cycled ice maker, it called for water and is working properly."

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Webster, NY 14580

James

Job Details: 08/02/2022

"Replaced control, slider, clutch and stator. Ran calibration and quick wash. ; dspstn on spec-tagged invntry: 1 W10734521 SLIDER 1 W10754448 CLUTCH , and 1 W11419171 CONTROL"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ01

Near Honeoye, NY 14471

Dave F

Job Details: 08/02/2022

replaced water valve an ice maker for not shutting off and leaking . Unit tested good .

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Rochester, NY 14611

Andres V

Job Details: 08/02/2022

Replaced ACU. Tested unit on a diagnostic cycle. Unit ran cycle successfully and is working properly. When taking off UI I dropped the clip and could not find it. Ordering new clip.; ordrng 1 WP8312709 (Clip)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDEM01

Near Webster, NY 14580

James

Job Details: 08/02/2022

"Replaced controls. Gaskets, and ff evap harness. Tested in Diagnostics and defrosted evaporator. Customer is to monitor. ; dspstn on spec-tagged invntry: 1 W10843055 CNTRL- ELEC and 1 W11033168 HARNESS"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS0

Near Fairport, NY 14450

Dave F

Job Details: 08/02/2022

After sump replacement heater error code was not cleared so the heater would not turn on . Cleared code and tested in diagnostics. Unit tested good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW08

Near Irondequoit, NY 14617

James

Job Details: 08/02/2022

Replaced dispenser and adjusted condeser so it doesn't vibrate. Customer is to monitor temperature. Door swings open when open past 90 degrees. Door is operating as designed.

We serviced a

GE DRYER

Model DRSR483EG1WW

Near Rochester, NY 14620

Andres V

Job Details: 08/02/2022

Replaced belt. Put unit back together and tested it. Unit now tumbles.

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW1

Near Oswego, NY 13126

Chuck G

Job Details: 08/02/2022

Customer stated that unit is not locking. No codes. After inspecting unit i discovered that strike was broken. Replaced strike. Unit tested good

We serviced a

MAYTAG WASHER

Model MHW5630HC3

Near Rochester, NY 14618

Andres V

Job Details: 08/02/2022

Customer stated that they kept getting lo FL error code. I checked the pressure of the water coming out customer has good pressure. I then activated just the cold water valve and found that it was not opening and letting water in. Unit needs new valve.; ordrng 1 W11316256 (Water valve)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHV04

Near Fairport, NY 14450

Dave F

Job Details: 08/02/2022

Replaced freezer door .tested ice maker in diagnostics. Ice maker cycled and filled with water . If problem persists order W11595219 control.

We serviced a

KITCHENAID 50#IM 15' FS

Model KUIX535HBS01

Near Rochester, NY 14618

Dave F

Job Details: 08/02/2022

Replaced drain pump on ice machine. Unit is now making ice as expected.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Perry, NY 14530

Jeremy

Job Details: 08/02/2022

Replaced heater in accordance with special project. Unit checks good.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Rochester, NY 14617

James

Job Details: 08/02/2022

Unit still making grinding noise. Installed shelf. Condensation still forming in freezer and on top of freezer door. Called techline. Sr7734250688. Unit non repairable due to tubing being out of place inside liner. Whirlpool going to contact customer for product exchange.

We serviced a

KITCHENAID DISHWASHER

Model KDTM704KPS1

Near Oswego, NY 13126

Chuck G

Job Details: 08/02/2022

Customer stated that water was leaking from the door. I verified issue by running a diagnostic test cycle. After inspecting unit i found that the unit was towards the door. I lowered the back feet of unit and ran another diagnostic test cycle in which the unit was no longer leaking. Unit tested good.

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE204KPS

Near Perry, NY 14530

Jeremy

Job Details: 08/02/2022

Customer stated unit is not drying and leaving water droplets on the door. Customer is using gel detergent and not using rinse aid leading to water on the door at the end of a cycle.. Advised customer to begin using rinse aid and to switch to detergent pods. Unit operates as expected.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Rochester, NY 14623

Dave F

Job Details: 08/02/2022

Replaced filter housing and tested unit . No leaks . Unit tested good

We serviced a

MAYTAG DISHWASHER

Model MDB9979SKZ0

Near Clay, NY 13041

Chuck G

Job Details: 08/02/2022

Customer stated a F9E1 error code. Error code F9E1-long drain. After inspecting unit i discovered that the drain pump is clogged. I removed the debris from the drain pump and ran a diagnostic test cycle in which the unit operated normally. Unit tested good

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Liverpool, NY 13090

Chuck G

Job Details: 08/02/2022

Unit had bad heater. Replaced heating element. Left old heater with customer. Unit tested good

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Bloomfield, NY 14469

Jeremy

Job Details: 08/02/2022

Replaced heater in accordance with special project. Unit checks good.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

WHIRLPOOL MICROWAVE

Model KOCE500ESS11

Near Victor, NY 14564

Jeremy

Job Details: 08/02/2022

Found cooling fan working intermittently. Found that relay is getting stuck on control board and found cooling fan is noisy when running. Ordering control and cooling fan; ordrng 1 W11344874 (Cooling Fan) and 1 W11325786 (Control)

We serviced a

MAYTAG DRYER

Model MEDB200VQ1

Near Fairport, NY 14450

Jeremy

Job Details: 08/02/2022

"Unit makes loud squealing noise. Checked and found idler seized and a groove worn into it. Replaced idler, unit checks good.; used 1 279640 (PULLEY-IDLER) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW2

Near Penfield, NY 14526

Jeremy

Job Details: 08/02/2022

"Replaced gearcase, cam, motor and capacitor for unit not spinning or agitating. Unit checks good.; dspstn on spec-tagged invntry: 1 W10721967 CAM"

We serviced a

WHIRLPOOL OVEN

Model WFG525S0JB1

Near Rochester, NY 14625

Jeremy

Job Details: 08/02/2022

Found that when timer is set when oven is in use it will shut off automatically with no user input. When oven is not in use and timer is used it will continue to beep until timer is turned off by user. Called techline and was told they 'guessed' it to be normal operation. SR# 7734251099.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Pittsford, NY 14534

Jeremy

Job Details: 08/02/2022

"Unit has F6E4 error code. Checked and found foreign object under float switch holding it up causing switch to not be engaged. Removed foreign object, Ran diagnostic cycle, unit operates as expected."

We serviced a

WHIRLPOOL WASHER

Model MHW3505FW0

Near Piffard, NY 14533

Jeremy

Job Details: 07/28/2022

Unit has F6E3 error code for communication failure. Unit needs new user interface. UI was replaced on 8/10/21. Ordering UI under appliacetec warranty.; ordrng 1 W11218377 (UI)

We serviced a

WHIRLPOOL DRYER

Model WED9750WW0

Near Rochester, NY 14620

Andres V

Job Details: 07/28/2022

"Customer stated unit was not drying blankets in one cycle. I took off the bottom panel and checked blower for any obstruction but did not see any, also checked exhaust and outside vent to see if air was flowing through all checked good. I believe blankets are a heavier and take longer then an hour to dry."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Clay, NY 13041

Chuck G

Job Details: 07/28/2022

Replaced Evap fan motor. Unit tested good

We serviced a

WHIRLPOOL WASHER

Model MED3500FWO

Near Piffard, NY 14533

Jeremy

Job Details: 07/28/2022

"Found belt with micro cracks all the way around it and idler pulley slightly seized, causing excessive noise. Ordering belt and pulley.; ordrng 1 WPW10112954 (Belt), used 1 279640 (PULLEY-IDLER) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Brockport, NY 14420

Dave L

Job Details: 07/28/2022

Replaced dispenser drawer.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Rochester, NY 14612

Dave L

Job Details: 07/28/2022

Freezer door will not seal properly because the cabinet is pinched between counter and wall. Shimming the back right wheel is required to square the refrigerator cabinet. Adjusted feet enough to close gap in freezer seal.

We serviced a

MAYTAG OVEN

Model MER6600FZ1

Near Sodus, NY 14551

Andres V

Job Details: 07/28/2022

Replaced left front burner switch. Tested burner out. Burner is responding to commands and working properly.; dspstn on spec-tagged invntry: 1 WPW10434452 SWITCH

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Rochester, NY 14626

Dave L

Job Details: 07/28/2022

"Unit is not cooling properly. Interior lights not working. Found both evaporators frozen over. Deli harness is shorted. Freezer defrost heater came on in diagnostics. Quoted for deli harness, fan harness, UI, and control. Customer will let us know when they want to proceed. ; rqstng P&A on 1 W11170612 (Harness) and 1 W11249952 (Motor) and 1 WPW10675033 (Control) and 1 W11330971 (UI)"

We serviced a

MAYTAG REFRIGERATOR

Model MFF2258FEZ01

Near Sodus, NY 14551

Andres V

Job Details: 07/28/2022

"Customer stated he had an electrician come check out breaker box and all outlets, stated that they were good and no issues. I called whirlpool to get this documented and to ask what could cause that. I was told an exposed wire or something making contact. I took off back panel and made sure everything was grounded. Also took off freezer panel and checked heating element and all connections. I suggested customer plugs unit into a different outlet to see if they get same result or not. Sr 7734222222"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM

Near Cicero, NY 13039

Chuck G

Job Details: 07/28/2022

Replaced sump and motor. Unit tested good

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near Manlius, NY 13104

Chuck G

Job Details: 07/28/2022

"Customer stated that dryer will just shut off sometimes. Error codes F3E3-open or shorted thermistor and F2E1-HMI stuck button. Cleared codes. Thermistor tested good, tested at J14. I cycled unit 10 times and the units heater is shutting on and off as intended. I explained to customer to make sure outside vent is always clear of debris. Unit tested good SR7734218827"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Rochester, NY 14615

Dave L

Job Details: 07/28/2022

Customer experiencing items freezing at the rear of the top two fresh food shelves. Found product contacting back wall preventing airflow. Had customer move items away from back wall and adjusted temperatures. Customer to monitor

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ

Near Rochester, NY 14621

Dave L

Job Details: 07/28/2022

Bail arm was not longer attached to module causing too much ice. Reinstalled bail arm.

We serviced a

AMANA DRYER

Model NED5800HW

Near Sodus Point, NY 14555

Andres V

Job Details: 07/28/2022

Called customer to let them know I was on my way. Customer stated that unit is working now and no need for service.