Near Fairport, NY 14450
Dave
Job Details: 04/20/2019
COOKTOP KITCHENAID KICU509XBL00 Cooktop had thermal crack . Cooktop is covered under warranty . Replaced cook top . Charged labor and shipping . Tested unit . Tested good .
Near Fairport, NY 14450
Dave
Job Details: 04/20/2019
REFRIGERATOR WHIRLPOOL ED20TKXFW01 Refrigerator temperature was lower then recommended turn up to recommend . Refrigerator turned on and is cooling . Checked compressor and both fans work good . Customer will monitor.
Near Hilton, NY 14468
David
Job Details: 04/20/2019
DRYER MAYTAG MEDC215EW1 Checked unit for long dry times. Venting is clear and unit is getting proper voltage and heating. This is most likely a loading issue. Door catch was difficult to operate adjusted and tested.
Near Rochester, NY 14612
David
Job Details: 04/20/2019
REFRIGERATOR WHIRLPOOL WRF736SDAB13 Unit was not. Oolong due to not defrosting. Found an open neutral to the defrost heater. Connector was not properly seated preventing the heater from coming on.reseated and tested in test 38. Heater came on.
Near Rochester, NY 14606
David
Job Details: 04/20/2019
RANGE AMANA AGR5844VDS1 Documented fired damages. Called techline and whilpool safety.SR7724659325Email pics to Us_cxc_safety@whirlpool.com7724641369
Near Rochester, NY 14616
David
Job Details: 04/20/2019
REFRIGERATOR MAYTAG MBF2258XEW6 Damper it making a noise on start up. Damper operating normally. Adjusted temp setting to mitigate noise.
Near Rochester, NY 14616
Evan
Job Details: 04/20/2019
WASHER KENMORE 110.2810231 Customer stated unit was running very loudly during spin cycle. Upon inspection discovered that upper bearing had failing causing issue. Replaced bearings and drive shaft Ran diagnostic cycle Unit tested good
Near Rochester, NY 14612
David
Job Details: 04/20/2019
REFRIGERATOR MAYTAG MFF2055YEM01 Replaced defrost thermistor and cleared coil due to unit not defrosting.
Near Rochester, NY 14612
David
Job Details: 04/20/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Replaced auger motor and sealed cabinet due to u it not dispensing. U it tested good.
Near Penfield, NY 14526
Evan
Job Details: 04/20/2019
DISHWASHER KITCHENAID KDTE234GPS0 Customer stated unit was dripping from corners of door. Checked for error codes. No codes present. Ran diagnostic cycle. During diagnostic cycle discovered that door gasket on left side was out of track not providing a proper seal. Also discovered that unit was. Wet soapy inside cabinet after not adding any soap during cycle. Suspecting these are causes of issue. Reseated door gasket ran multiple test cycles to clear soap out of machine. Recommend customer changing type of soap Unit tested good otherwise
Near Rochester, NY 14611
Evan
Job Details: 04/20/2019
DRYER MAYTAG MEDC465HW0 Replacing power cord due to unit having thermal event on l2 at terminal block. Replaced cord Ran test cycle Unit tested good
Near Pittsford, NY 14534
Steve
Job Details: 04/20/2019
REFRIGERATOR GE ZISS480DXASS Pulled refrigerator out and replaced condensor fan motor. The refrigerator tested good.
Near Pittsford, NY 14534
Steve
Job Details: 04/20/2019
MICROWAVE WHIRLPOOL WMH32519HZ3 Replaced main control and humidity sensor for not sensing humidity and overcooking a potato. Sr#7724660190 tested resistance and harness tested good. Tech line had me try another potato with holes in it from a fork. The microwave sensed it and tested good.
Near Rochester, NY 14610
Steve
Job Details: 04/20/2019
DISHWASHER KENMORE 66513403N410 Replace other hose and drain for not draining. The dishwasher is draining now. The disposal fills up and does not drain well. Told customer to run hot water at sink and turn on disposal for a few seconds.
Near Rochester, NY 14609
Steve
Job Details: 04/20/2019
WASHER GE NA123 Found power to motor but inverter has no power. Customer is going to repkace
Near Rochester, NY 14607
Steve
Job Details: 04/20/2019
WASHER WHIRLPOOL CAE2745FQ0 Replaced coin chute for not always activating washer. The coin chute worked five times consistently. The washer tester
Near Pittsford, NY 14534
Steve
Job Details: 04/20/2019
DISHWASHER KITCHENAID KDTE204GPS0 Replaced motor sump for power to motor but not running. The dishwasher tested good.
Near Rochester, NY 14606
Shaiman
Job Details: 04/20/2019
WASHER MAYTAG MHW5630HW0 Replaced control. Unit testing good.
Near Rochester, NY 14606
Shaiman
Job Details: 04/20/2019
DRYER WHIRLPOOL MGD5630HW0 "After further investigation, the rattling noise came from a plastic grommet on the vent. Secured grommet with a screw. Unit testing good."
Near Mendon, NY 14506
Steve
Job Details: 04/20/2019
WASHER WHIRLPOOL WFW9500TW03 Removed hair from lint trap for no draining. Found the pump was stuck on testing. Removed pump and removed debris. Reassembled and tested and the washer is working as expected.
Near Rochester, NY 14606
Shaiman
Job Details: 04/20/2019
WASHER MAYTAG MVWB765FW1 Replaced console. Unit testing good.
Near Geneseo, NY 14454
Steve
Job Details: 04/20/2019
REFRIGERATOR MAYTAG MFI2569VEM4 Replaced main control for no operation. The refrigerator tested good.
Near Mount Morris, NY 14510
Steve
Job Details: 04/20/2019
OVEN WHIRLPOOL WFG530S0ES0 Installed original gas valve from first repair for stripped threads. The range tested good.
Near Bloomfield, NY 14469
Dave
Job Details: 04/19/2019
RANGE KITCHENAID KSDG950ESS1 Oven door not closing all the way. Found the door wasn't not put on all the way . Removed door and reseat. Door is now closing as expected.
Near Rochester, NY 14623
Shaiman
Job Details: 04/19/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Gasket can not be replaced. The whole door must be replaced. Ordering FF door.; ordrng 1 LW11255366 (DOOR)
Near Fairport, NY 14450
Dave
Job Details: 04/19/2019
WASHER CROSLEY VAW3584GW1 Tub on bottom in cracked and is leaking water . Called techline SR7724650260 documented findings . Customer is going to contact company they bought unit and see if they can return it . Customer will call if wants to move on with repair . Order tub if so W10371566
Near Marion, NY 14505
Dave
Job Details: 04/19/2019
WASHER MAYTAG MVWC500VW1 Replaced clutch due to not spinning up to speed. Tested unit . Tested good .
Near Victor, NY 14564
Dave
Job Details: 04/19/2019
DISHWASHER KITCHENAID KDFE104DSS2 Dishwasher lights just blinking . Control lock is off. Doesn't respond to touch . Power cycled unit . No change . Unplugged user interface . Drain pump did not come on . Ordering control W10854215 and user interface WPW10537336; ordrng 1 W10854215 (cntrl-elec) and 1 WPW10537336 (panel-cntl)
Near Pittsford, NY 14534
Dave
Job Details: 04/19/2019
REFRIGERATOR KITCHENAID KRSF505ESS01 Replaced the right hand door for having a dent on the bottom of the unit .door seals good . Refrigerator door is missing badge after replacement. Ordering badge W10909682 . Ship to customer ; ordrng 1 W10909682 (nameplate)
Near Shortsville, NY 14548
Dave
Job Details: 04/19/2019
DISHWASHER WHIRLPOOL WDT710PAHW1 Dishwasher had F4E3 error code . Found the washer pump was not turning on . Replaced washer pump . Tested washer in auto diagnostics. Tested good .
Near Hilton, NY 14468
David
Job Details: 04/19/2019
WASHER WHIRLPOOL WTW8500BW0 Replaced valve and dispenser due to small leak. Leveled machine and added zip tie to drain hose. Unit tested good.
Near Lyons, NY 14489
Dave
Job Details: 04/19/2019
MICROWAVE WHIRLPOOL UMV1160CB6 "Called Techline SR 7724654164 . High voltage transformer is burnt . Techline said to order transformer W10836753 , diode W10492278 , capacitor W10850446; ordrng 1 W10492278 (diode) and 1 W10836753 (transformr) and 1 W10850446 (capactr-mg)"
Near Webster, NY 14580
David
Job Details: 04/19/2019
WASHER MAYTAG MVWX655DW1 Washer had bee I a flooded basement and is noisier than normal as a result of the water damage. Unit ran through diagnostics. Transmission is loud and the motor is very corroded. Not recommending a repair due to the amount of damage to the machine. Unit is operational at this time. Calibrated unit.
Near Webster, NY 14580
David
Job Details: 04/19/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Replaced doors due to misalignments. New doors line up much better.
Near Rochester, NY 14617
David
Job Details: 04/19/2019
DRYER GE DHDSL46EG0WW Door switch is not closing. Ordering switch; ordrng 1 WE4M415 (DOOR SWITCH)
Near Webster, NY 14580
David
Job Details: 04/19/2019
REFRIGERATOR WHIRLPOOL WRX735SDHV00 "Icemaker fill tube is frozen and has split. ordering fill tube and returning with icemaker; ordrng 1 67006317 (tube-water) and 1 W11043013 (valve), dspstn on spec-tagged invntry: 1 WPW10300024 ICEMAKER"
Near Rochester, NY 14619
Evan
Job Details: 04/19/2019
WASHER KENMORE 110.2684269 Customer stated unit was not draining water. Spoke with customer about issue. Customer stated they had heavy load inside machine and machine had stopped itself while spinning. After removing clothes customer turned dial to spin again and water began to drain. Filled unit and let it begin cycle. Discovered dog agits were worn. Replaced agits. When reaching spin portion of cycle unit drained and spun out as it should. Filled and drained unit multiple times. Suspecting that unit was off balance during load this was cause for issue. Unit itself is draining as it should. Unit tested good ; used 1 80040 (DOG 4PK) from stock
Near Canandaigua, NY 14424
Dave
Job Details: 04/19/2019
REFRIGERATOR WHIRLPOOL WRT518SZFW00 Replaced fan motor and fan blade . Tested unit . Tested good .
Near Penfield, NY 14526
Evan
Job Details: 04/19/2019
RANGE WHIRLPOOL WEG750H0HZ0 Installing new hinges due to door not shutting properly. Installed 1 new hinge other hinge is damaged. Returning 1 hinge and ordering new replacement.; ordrng 1 W11162113 (HINGE )
Near Rochester, NY 14612
Gary
Job Details: 04/19/2019
REFRIGERATOR KENMORE 106.742344 "Replaced ice maker that was not cycling, tested OK."
Near Rochester, NY 14624
Steve
Job Details: 04/19/2019
RANGE JENN AIR JGS9900CDF01 Inspected the stove top and found all the screws on the burners are seized. Explained to the customer the cost of the parts would be expensive and he is going to continue to use a lighter to light the right front burners.
Near Rochester, NY 14626
Gary
Job Details: 04/19/2019
RANGE WHIRLPOOL MGR8800FZ0 "Added ground mod, ordering probe and dsi to correct intermittent lighting and oven not holding temp..; rqstng P&A on 1 W10833885 (sensor) and 1 WPW10511278 (module-spk)"
Near Rochester, NY 14624
Steve
Job Details: 04/19/2019
50#IM 15" FS ADMIRAL NA123 Drug test done
Near Rochester, NY 14617
Steve
Job Details: 04/19/2019
RANGE WHIRLPOOL WFG550S0HZ0 Found the simmer flames on both front burners were to high causing food to burn and cook to quickly. Lowered simmer flames and the range tested good.
Near Churchville, NY 14428
Steve
Job Details: 04/19/2019
DRYER FRIGIDAIRE GLGQ2152ES0 "Found dryer squeaking. Ordering bearing kit, felt seal and idler. ; ordrng 1 131863007 (IDLER) and 1 134440200 (seal felt upper) and 1 5303281153 (bearing kit-rear)"
Near Rochester, NY 14618
Steve
Job Details: 04/19/2019
DISHWASHER KITCHENAID KDTE504DSS0 Replaced both upper rack tracks for broken racks causing upper rack to not pull out properly. The dishwasher tested good. ; dspstn on spec-tagged invntry: 1 W11259785 TRACK
Near Rochester, NY 14623
Steve
Job Details: 04/19/2019
REFRIGERATOR WHIRLPOOL WRT138FZDB00 Found gasket loose on fresh food door. Fastened gasket. Lowered front legs for better closing. Loosened and readjusted freezer door for proper seal.
Near Henrietta, NY 14467
Steve
Job Details: 04/19/2019
WASHER MAYTAG MHW8200FW0 Tested washer and the washer sounded normal. Put a load of wet towels in and spun out. The washer worked as expected.
Near Pittsford, NY 14534
Steve
Job Details: 04/19/2019
REFRIGERATOR GE PSW26SGPASS Replaced both fresh food thermistors for freezing in fresh food section. Customer is going to monitor.
Near Rochester, NY 14607
David
Job Details: 04/19/2019
REFRIGERATOR KENMORE 253.934509 Compressor is making a slight buzzing noise on start up. Customer is not interested in repairing
Near Rochester, NY 14612
David
Job Details: 04/19/2019
REFRIGERATOR MAYTAG MBR2255KES Compressor and fans running but there is no cooling. Evaporator is leaking. Quoted customer for an evaporator. Customer is going to replace.
Near Rochester, NY 14616
David
Job Details: 04/19/2019
WASHER KENMORE 417.481127 Unit is not starting due to motor current error. Quoted for motor. Use to re is going to replace.
Near Rochester, NY 14616
Gary
Job Details: 04/19/2019
WASHER MAYTAG MVWB835DC3 Replaced ui that was not accepting user commands. Tested okay.
Near Fairport, NY 14450
Evan
Job Details: 04/19/2019
WASHER WHIRLPOOL WFW87HEDC1 Replacing drain pump due to impeller inside old pump breaking causing unit not to drain. Replaced drain pump Ran diagnostic cycle Unit tested good
Near Groveland, NY 14462
Steve
Job Details: 04/19/2019
WASHER MAYTAG MVWX655DW1 Replaced suspension and gearcase for tub wobbling during spin. The washer tested good.
Near Rochester, NY 14617
Gary
Job Details: 04/19/2019
RANGE WHIRLPOOL WFG361LVT1 Installed insulated harness kit and grounding screw for bake burner that wouldn't light.; dspstn on spec-tagged invntry: 1 WPW10701462 HARNESS-INSULATED
Near Walworth, NY 14568
Evan
Job Details: 04/19/2019
DISHWASHER KITCHENAID KUDS30IXBL7 Customer stated unit was overflowing coming from bottom of front door. Checked for error codes Unit displaying 4 error codes 6-4 (float switch open) 10-1(dispenser electrical problem) 6-6 ( cool water incoming ) 8-2 (drain motor electrical problem) Let unit begin diagnostic cycleWhile letting unit fill with water could see water begin to drip out from underneath door. Waited until portion of cycle where dispenser was supposed to open dispenser did not open and unit was still filling with water. Fill valve triac on control board is shorted unit will need new control board. Quoted customer for repair...W11035586 (control) $187.00Labor $74.90S&H $11.11Service Call $89.95 Tax : $29.03Total : 391.00Customer does not want to proceed at this time Collecting service call fee
Near Rochester, NY 14621
Evan
Job Details: 04/19/2019
RANGE WHIRLPOOL WFE320M0ES2 Replacing terminal block and control due to L2 breaking at terminal block and making contact with cabinet causing board to short out. Replaced blockReplaced control Ran bake test cycle Unit tested good
Near Macedon, NY 14502
Evan
Job Details: 04/19/2019
OVEN WHIRLPOOL WFG515S0EW1 Replacing temperature sensor due to unit failing to sense correct temperature. Replaced sensor. Ran test preheat up to 350. Even after calibrating unit down -30 degrees unit is still 75 degrees higher than what control is showing. Ordering control ; ordrng 1 WPW10348710 (CONTROL )
Near Rochester, NY 14609
Gary
Job Details: 04/19/2019
REFRIGERATOR WHIRLPOOL ED5VHEXVQ00 "Replaced broken hinges on dispenser with ice door kit, replaced leaking water valve. All tested OK"
Near Rochester, NY 14609
Gary
Job Details: 04/19/2019
WASHER MAYTAG MVWC465HW2 "Unit had a long fill error code, found cold water valve was mostly off, ran unit and checks okay."
Near Rochester, NY 14625
Evan
Job Details: 04/19/2019
WASHER MAYTAG A71204 Customer stating that unit is leaking water. Upon inspection discovered that unit was leaking from injector hose between valve and tub. Unit was leaking every time machine was filling. Ordering injector hose ; ordrng 1 WP206680 (INJECTOR HOSE )
Near Rochester, NY 14624
Gary
Job Details: 04/19/2019
OVEN JENN AIR JJW2830WB00 "Replaced slow running fan causing error codes, aptec warranty. Ran and tested both ovens, checking okay, erased error codes"
Near Rochester, NY 14626
Shaiman
Job Details: 04/19/2019
RANGE WHIRLPOOL WFE770H0FZ2 "Replaced all door parts. After repair, the door would not shut completely. After further investigation it was discovered that the inside cavity is damaged in the top right corner preventing the door from closing completely. No serviceable parts. Called tech line, unit is not repairable. SR: 7724655490"
Near Pittsford, NY 14534
Evan
Job Details: 04/19/2019
REFRIGERATOR GE PSW26SGPASS Assisting Steve
Near Rochester, NY 14609
Shaiman
Job Details: 04/19/2019
WASHER MAYTAG MVWC565FW "F8E1 Code upon arrival. Water supply was shut off. Turned on water supply, cleared error codes then ran auto diagnostic cycle. Unit completed cycle with no new error codes. Calibrated. Customer monitor."
Near Rochester, NY 14622
Shaiman
Job Details: 04/19/2019
WASHER WHIRLPOOL WTW7800XW4 "Customer concerned with machine not completing a cycle then displaying an error code. Long drain error code. Cleared code, unit testing good.; ordrng 1 W10536347 (drain pump asm)"
Near Rochester, NY 14612
David
Job Details: 04/18/2019
DISHWASHER KITCHENAID KDTE234GPS0 "Hinges were binding preventing e door from closing. Adjusted door hinges. Door now shutting properly. Bottom rack wheel is broken ordering wheel to be shipped direct. ; ordrng 1 W10195416VSHIPDIRECT (SHIP DIRECT), dspstn on spec-tagged invntry: 1 W11259786 TRACK"
Near Rochester, NY 14616
David
Job Details: 04/18/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Replaced lights due to intermittent operation. Lights still not operating. Ordering led and switchesS. ; ordrng 1 WP2149705 (switch) and 1 WP2321285 (switch) and 1 WPW10515057 (light)
Near Rochester, NY 14615
David
Job Details: 04/18/2019
WASHER WHIRLPOOL WFW75HEFW0 Unit is getting stuck in the spin cycle. Ordering ACU per service bulletin w10913408.; eml tckt failed
Near Rochester, NY 14612
David
Job Details: 04/18/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 Front panel was damaged. Kaypad is also damaged. Ordering keypad. ; ordrng 1 W11302464 (CONSOLE)
Near Rochester, NY 14611
Evan
Job Details: 04/18/2019
DRYER MAYTAG MEDC465HW0 "Customer stated unit was not heating. Went to check incoming voltage discovered that L2 had burned up at terminal block causing unit not to heat. Unit needs new cord Ordering cord ; ordrng 1 PT220L (3 WIRE POWER CORD ), dspstn on spec-tagged invntry: 1 279838 ELEMENT"
Near Brockport, NY 14420
Gary
Job Details: 04/18/2019
RANGE WHIRLPOOL WFG525S0HZ1 "FL burner is not lighting consistently, ordering burner assy.; ordrng 1 W11197500 (holder-orf) and 1 W11246789 (igntr-surf) and 1 WPW10515455 (burnr-head)"
Near Rochester, NY 14612
Gary
Job Details: 04/18/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Auger motor has seized up due to moisture buildup ordering auger motor and sealant for mullion. ; ordrng 2 8201711 (adhesive)s and 1 WPW10317991 (motor)
Near Rochester, NY 14626
Evan
Job Details: 04/18/2019
WASHER WHIRLPOOL WTW5000DW2 Replacing control board due to unit flashing f5e3 error code even after replacing latch. Replaced control Ran diagnostic cycle Unit tested good
Near Rochester, NY 14621
Evan
Job Details: 04/18/2019
DRYER GE DCVH680GJ1MR Unit is still experiencing same issue. Issue with door has been fixed door is no longer opening during cycle. Unit is shutting off during cycle. Motor is failing causing issue. Motor is overheating causing unit not to spin. Quoted customer to replace motor WE17X23463 (motor) $ 130.00 WE16X20393 (blower wheel) $25.00 Labor $74.90 Customer has decided to replace machine and does not want to proceed with repair
Near Webster, NY 14580
Evan
Job Details: 04/18/2019
DRYER MAYTAG MGD4200BG0 Customer stated door is not closing properly. Upon inspection discovered that hinge inside door was failing causing door to sag therefore not shutting properly.Ordering inner door assembly ; ordrng 1 W11229601 (DOOR ASSEMBLY) and 1 WPW10208398 (HINGE CAP) and 1 WPW10208415 (HINGE BASE ) and 1 WPW10208419 (HINGE PLATE)
Near Rochester, NY 14622
Evan
Job Details: 04/18/2019
DISHWASHER WHIRLPOOL WDT750SAHV0 Customer stated unit was not draining. Upon arrival unit was full of water. Vacuumed water from unit.Removed pump to inspect impeller. Ran drain cycle with pump uninstalled to observe impeller.Impeller would not spin. Replaced pump Ran diagnostic cycle Unit tested gold
Near Webster, NY 14580
Evan
Job Details: 04/18/2019
WASHER WHIRLPOOL WTW6200VW0 Customer stated that unit was flashing SD error code every time unit was going into spin cycle. Removed basket to inspect drive shaft. Shaft was corroded causing wash basket not to move freely. Unit needs bearing and drive shaft kit. Customer does not want to proceed with repair due to age of machine.Collecting service call fee
Near Webster, NY 14580
Evan
Job Details: 04/18/2019
WASHER WHIRLPOOL MVWX655DW1 Customer stated they were experiencing issues with dispenser drawer. Upon inspection discovered that detergent marker for drawer was falling out of place causing drawer not to open. Removed drawer Reseated detergent marker Reinstalled drawer Checked for error codesNo codes present Ran test cycle Unit tested good
Near Rochester, NY 14622
David
Job Details: 04/18/2019
REFRIGERATOR WHIRLPOOL WRS325SDHB00 Gallon bin on door has a broken support and is unusable. Crisper shelf has also split preventing the crisper fro. Opening ordering shelf parts.; rqstng P&A on 1 W11162439 (CRISPER) and 1 W11239961 (BIN)
Near Webster, NY 14580
David
Job Details: 04/18/2019
RANGE WHIRLPOOL WFG540H0ES1 Unit is not getting a strong spark and is not igniting all the time. Ordering DSI board. Part covered per KB; ordrng 1 WPW10511278 (module-spk)
Near Rochester, NY 14624
Gary
Job Details: 04/18/2019
REFRIGERATOR MAYTAG MBF1952VEW1 "Defrosted ice from top of evap, customer was gone for 7 weeks, did not defrost correctly."
Near Rochester, NY 14624
Gary
Job Details: 04/18/2019
DISHWASHER AMANA ADB1400AGW0 "Ran diagnostics, no error codes, advised customer to run hi temp wash and heated dry. Customer only tried 1 hr was. Advised to use normal and heated dry"
Near Rochester, NY 14622
Gary
Job Details: 04/18/2019
REFRIGERATOR WHIRLPOOL WRS571CIDM01 "Unit was producing ice when I arrived, checking okay, customer to watch. Charged service call only."
Near Rochester, NY 14618
Evan
Job Details: 04/18/2019
DRYER MAYTAG MEDX600XW0 Installed dryer repair kit due to unit squeaking while spinning. Replaced all parts included in kit Ran test cycle Unit tested good ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT
Near Rochester, NY 14617
David
Job Details: 04/18/2019
WASHER WHIRLPOOL WTW4816FW2 Replaced control that was unresponsive. Unit tested good. Customer was not home for a signature.
Near Rochester, NY 14616
Gary
Job Details: 04/18/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Refrigerator is running warm, customer claims freezer is running warmer than it should. Checked refrigerant pressures pressures were within range. Re-ordering controls and ordering thermistors; rqstng P&A on 1 W10789393 (cntrl-elec) and 1 W10837236 (harns-wire)"
Near Rochester, NY 14610
David
Job Details: 04/18/2019
WASHER MAYTAG MVWC565FW1 Replaced latch that wasn't locking. Unit tested good. Customer was not home for a signature
Near Rochester, NY 14610
Steve
Job Details: 04/18/2019
DISHWASHER KENMORE 66513403N410 Replaced drain hose with same result. Tried the new pump no change. Put old pump back on. Ordering other drain hose. ; ordrng 1 WPW10545278 (hose-drain)
Near Rochester, NY 14612
David
Job Details: 04/18/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Wheels have sunken into the linoleum floor making it difficult to move. This is due to small tolerance under the unit and a soft floor. Unit is sitting as designed.
Near Rochester, NY 14607
Steve
Job Details: 04/18/2019
WASHER WHIRLPOOL CAE2745FQ0 Found coin chute not always activating control. Ordering chute. ; ordrng 1 W11126319 (coin chute)
Near West Henrietta, NY 14586
Steve
Job Details: 04/18/2019
WASHER MAYTAG MVWB450WQ2 Found bearing is loud. Replaced bearing and the washer tested good. Recommended customer to wait until tomorrow to wash clothe to let glue on tub seal to dry. ; used 1 W10435302 (BEARING) from stock
Near Mendon, NY 14506
Steve
Job Details: 04/18/2019
REFRIGERATOR AMANA ARB2117AB Replaced start device for compressor not starting. The refrigerator tested good.
Near Pittsford, NY 14534
Steve
Job Details: 04/18/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Replaced water tube to ice maker for leaking. The refrigerator tested good.
Near Rochester, NY 14616
Gary
Job Details: 04/18/2019
DISHWASHER AMANA ADB1400AGW0 "Replaced leaking drain line, checked okay"
Near Hamlin, NY 14464
Gary
Job Details: 04/18/2019
RANGE WHIRLPOOL KSIB900ESS2 "Customer was using nonferrous pans and induction burners would not work, customer education."
Near Pittsford, NY 14534
Steve
Job Details: 04/18/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "S38253The drain tube in the freezer was plugged with ice, causing ice accumulation in the defrost tray and the freezer floor.I Replaced the drain tube and removed all the ice accumulation in the freezer.The refrigerator checks good.; used 1 W10619951 (TUBE-DRAIN) from stock"
Near Rochester, NY 14620
Steve
Job Details: 04/18/2019
DISHWASHER WHIRLPOOL WDF540PADW3 The unit was leaking out the front center of door. Raised back legs and lowered front legs to push water toward rear of dishwasher.
Near Hilton, NY 14468
David
Job Details: 04/18/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Replaced drain tube due to unit leaking on the floor. Customer to monitor.; used 1 W10619951 (TUBE-DRAIN) from stock