Near Henrietta, NY 14467
Dave
Job Details: 03/19/2019
MICROWAVE MAYTAG MMV4206FZ0 "Microwave not turning on . Found the fuse was blown . Reason for the microwave not operating and fuse getting blown was the door switches that caused is . Replaced fuse and interlocks . Tested microwave. Tested good .; dspstn on spec-tagged invntry: 1 W11244490 INTERLOCK , used 1 WPM0805101 (FUSE-20A) from stock"
Near Rochester, NY 14622
Shaiman
Job Details: 03/19/2019
WASHER WHIRLPOOL WTW4850HW1 Faulty control was causing drain pump to run continuously. Replaced faulty control. Unit testing good.
Near Rochester, NY 14626
Shaiman
Job Details: 03/19/2019
RANGE WHIRLPOOL GW397LXUS Secured the connection to oven sensor. Unit testing good. ; dspstn on spec-tagged invntry: 1 12400035 IGNITOR
Near Rochester, NY 14612
Shaiman
Job Details: 03/19/2019
WASHER KENMORE 110.5072012 "Unit overflowed 2-3 times according to customer . F7E7 and F0E2 codes upon arrival. Ohm readings of hot and cold water valves were good. When recalibration is initiated, drain pump runs continuously and fails to complete recalibration however will complete auto test with no error codes. Control should be replaced. Customer declining further repair. W10632925; dspstn on spec-tagged invntry: 1 WPW10683603 VALVE"
Near Spencerport, NY 14559
Steve
Job Details: 03/19/2019
REFRIGERATOR MAYTAG MRT711SMFZ00 Replaced thermistor and control for ice cream soft in freezer. Also restricted airflow to refrigerator to help freezer get colder. ; dspstn on spec-tagged invntry: 1 WPW10384183 THERMISTOR
Near Spencerport, NY 14559
Steve
Job Details: 03/19/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Replaced control for not defrosting. The refrigerator tested good
Near North Chili, NY 14514
Steve
Job Details: 03/19/2019
REFRIGERATOR WHIRLPOOL WRT318FZDM02 Customer complaining of temp variations. Recommended two gallon jugs of water in freezer. The temps were good at time of visit. Restricted airflow to refrigerator for colder temps in freezer.
Near Rochester, NY 14622
Evan
Job Details: 03/19/2019
WASHER MAYTAG MVWX655DW1 Customer stated unit was stopping during the cycle and would not drain. Upon arrival unit was unplugged. Plugged in unit. Unit then started to drain but then shut off. Control was not responding to commands. Inspected control Discovered that led verification light is flashing control is failing to accept incoming voltage. Unit needs control boardQuote for repair:W11116592 (control ) $250.00Labor $34.95Tax : $22.76Total: $307.71Customer has already paid service call feeIs going to contact office later today if they would like to proceed with repair.
Near Rochester, NY 14624
David
Job Details: 03/19/2019
REFRIGERATOR WHIRLPOOL WRF560SEYW05 Found ice maker with bail arm in the off position. Upper basket is pushing the arm up when the door shuts. Lubricated bail arm so that it does not hang up on he ice bin. ATEC warranty.
Near Rochester, NY 14609
David
Job Details: 03/19/2019
REFRIGERATOR WHIRLPOOL ED2CHQXVQ02 Replaced stuck condenser fan motor. Fan turned on after repair. Customer to monitor.
Near Canandaigua, NY 14424
Dave
Job Details: 03/19/2019
DISHWASHER WHIRLPOOL WDT720PADM2 Dishwasher not running found error code F4 E3 motor failure . Wash pump won't turn on . ordering sump pump WPW10671941 And control W10854231. ; rqstng P&A on 1 W10854231 (cntrl-elec) and 1 WPW10671941 (pump&motor)
Near Webster, NY 14580
Evan
Job Details: 03/19/2019
DISHWASHER MAYTAG MDB8959SFZ4 Installing new tracks due to units old tracks snapping at weld causing upper rack to fall. Replaced tracks Unit tested good
Near Rochester, NY 14607
Steve
Job Details: 03/19/2019
RANGE FRIGIDAIRE FFEF3018LWJ Replaced main contract l for no heat.
Near Pittsford, NY 14534
Dave
Job Details: 03/19/2019
REFRIGERATOR KENMORE 106.536443 Ice dispenser not working . Found the bracket that holds the switch was broken . Ordering bracket WP2180226; ordrng 1 WP2180226 (bracket)
Near Henrietta, NY 14467
Dave
Job Details: 03/19/2019
MICROWAVE KITCHENAID KMHS120EBS2 Hood lamp not working . Looked at control board and the triac on the control board was split in half .ordering new control W11182110; ordrng 1 W11182110 (CNTRL-ELEC)
Near Rochester, NY 14609
David
Job Details: 03/19/2019
REFRIGERATOR WHIRLPOOL WRF532SMHZ01 Unit was not making ice due to a frozen fill tube. Cleared fill tube and tested. Unit cycled and filled normally.
Near Williamson, NY 14589
David
Job Details: 03/19/2019
WASHER MAYTAG MHW3505FW1 Hoses were incorrectly placed preventing fabric softener. Switches hoses and tested in diagnostics fabric softener is now dispensing properly.
Near Ontario, NY 14519
David
Job Details: 03/19/2019
DISHWASHER KITCHENAID KDTM354DSS4 Replaced keypad that was unresponsive. Unit tested good
Near Ontario, NY 14519
David
Job Details: 03/19/2019
REFRIGERATOR WHIRLPOOL WRT3L1SZYB01 Replaced evaporator and dryer due to unit not cooling. Unit began cooling after repair. Customer to monitor.
Near Webster, NY 14580
Evan
Job Details: 03/19/2019
WASHER MAYTAG MVWC565FW1 Customer stated unit was ripping clothing and not adding enough water. Checked for error codes. No codes present. Ran test cycle. Unit completed cycle as it should. Spoke with customer about loading and also correct cycle selection. Customer is not using correct soil level therefore unit is not adding correct amount of water. Suggesting using garment bag for smaller items so that they do not get caught in agitator or rip. Unit testing good otherwise
Near Brighton, NY 14610
Steve
Job Details: 03/19/2019
REFRIGERATOR WHIRLPOOL WRS321SDHV00 Found the heater is open. It is getting power. The heater is behind the evaporator. The evaporator needs to be removed for repair. ; ordrng 1 WP2188822 (evaporator) and 1 WPW10143759 (dryer) and 1 WPW10495967 (heater)
Near Penfield, NY 14526
Dave
Job Details: 03/19/2019
DRYER WHIRLPOOL WED5000DW2 Turned dryer on could smell something burning . Opened up dryer found full of lint . Cleaned up the dryer also found rollers were worn out . Replaced rollers from stock 349241T. Advised customer on best venting practices. Glowing in back was element .Tested dryer tested good .; used 1 349241T (ROLLER-SUPPORT 2PK) from stock
Near Webster, NY 14580
David
Job Details: 03/19/2019
OVEN JENN AIR JJW3830DS02 Replaced UI due to ghost light and documented dent again with tech line. Sr7724413604
Near Rochester, NY 14612
Evan
Job Details: 03/19/2019
DISHWASHER WHIRLPOOL WDT720PADW2 Customer stated unit was leaking from machine. Checked for error codes no codes present. Ran test cycle Could see unit leaking from bottom of sump once filled with water. Ordering sump &motor ; ordrng 1 WPW10671941 (pump&motor)
Near Rochester, NY 14617
David
Job Details: 03/19/2019
REFRIGERATOR WHIRLPOOL WRF560SMYM05 "Unit was not cooling. Evaporator fan was not running. 0vac to fan motor. Disconnected connector at the liner, 120 to liner connector. Read 120vac to fan and fan turned on. Connection was poor. Customer to monitor."
Near Penfield, NY 14526
Evan
Job Details: 03/19/2019
RANGE KITCHENAID KFGG500EBL2 Customer stated that coating on knobs was peeling off and customer was cutting themselves on knobs. Replaced knobs due to coating peeling off. Discovered that bezels behind knobs are also peeling Ordering bezels; ordrng 5 W10814133 (bezel-knob)s
Near Webster, NY 14580
Evan
Job Details: 03/19/2019
RANGE MAYTAG MGR8800FZ0 Customer stated upper burners were not sparking when trying to light burner. Upon inspection discovered that spark module was failing. Replaced spark module Tested all burners Unit tested good
Near Rochester, NY 14612
Evan
Job Details: 03/19/2019
WASHER MAYTAG MVWB835DW1 "Replacing control, lower wiring harness , stator and clutch due to unit burning up at connection going to clutch and stator.Replaced all parts Ran calibration cycle Ran diagnostic cycle Unit tested good"
Near Rochester, NY 14618
Evan
Job Details: 03/19/2019
DRYER WHIRLPOOL MED6000XW0 Idler pulley was sticking causing noise again cleaned idler pulley shaft and pulley itself Greased pulley Ran test cycleUnit tested good ATEC warranty ; dspstn on spec-tagged invntry: 1 W10837240 PULLEY-IDLER and 1 WPW10314173 ROLLER
Near Rochester, NY 14624
Shaiman
Job Details: 03/19/2019
DISHWASHER KITCHENAID KDFE304DSS1 Machine does not fill with water after starting cycle. Unit also does not run drain pump after selecting cancel. Replacing control and water valve.; ordrng 1 W10866116 (cntrl-elec) and 1 W10872255 (valve)
Near Rochester, NY 14616
David
Job Details: 03/19/2019
REFRIGERATOR GE GBS18HBMCBB Fan was stuck in ice again. Steamed drain and snaked to make sure is was clear. Cleaned condenser compartment. Customer to monitor. Atec warranty
Near Fairport, NY 14450
Dave
Job Details: 03/19/2019
RANGE JENN AIR JDS1450FS0 Part that was received was damaged in the front left corner . Called whirlpool. They are going to direct ship a part to the customer. Customer will contact us when part comes in .; saved tckt
Near Rochester, NY 14624
Steve
Job Details: 03/19/2019
DRYER MAYTAG MGDC465HW0 Sr#7724414279 tested dryer and checked temps for 6 cycles and the temps were good at on at 110 and off at 150. The vent tested good with vent tester. The room temp is around 52. Told customer that this may be contributing to long dry time due to dryer needs to be in a warm room to efficiently dry clothes. Called manufacturer and documented
Near Brighton, NY 14620
Steve
Job Details: 03/19/2019
WASHER WHIRLPOOL CAE2745FQ0 Found water valve leaking. Ordering water valve; ordrng 1 W11205048 (VALVE)
Near Rush, NY 14543
Dave
Job Details: 03/19/2019
RANGE GE JGBP28DEH3WH New ignitor that came the element is broken . Ordering new ignitor WB2X9154; ordrng 1 WB2X9154 (IGNITOR )
Near Hilton, NY 14468
David
Job Details: 03/19/2019
RANGE WHIRLPOOL SF368LEPQ0 Oven Gas valve ; ordrng 1 WPW10293048 (valve-gas)
Near Rochester, NY 14612
Evan
Job Details: 03/18/2019
WASHER MAYTAG MVWB835DW1 "Replacing gear case due to unit running very loudly while in spin and agitate.Upon replacement of gear case discovered that wiring harness had burned at connector for stator and clutch. Ordering stator ,clutch and harness ; ordrng 1 W10734521 (slider) and 1 W10754448 (clutch) and 1 W10777955 (lower harness) and 1 W10915700 (stator) and 1 W10915701 (rotor) and 6 W11027980 (screw)s"
Near Scottsville, NY 14546
Shaiman
Job Details: 03/18/2019
WASHER MAYTAG MVWX655DW0 "Machine shakes violently during final spin cycle. Called tech line considering multiple parts have been replaced in attempt to correct the same problem. The agent in the first call suggested to check for trueness of the driveshaft via removing inter tub. Driveshaft looked fine. After the second call, the agent requested to replace the basket hub. SR: 7724395314; ordrng 1 W10528947 (drive hub kit)"
Near Brockport, NY 14420
David
Job Details: 03/18/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ00 Unit has a torn gaskets. ; schdld next appmnt for 3/19 TUE !
Near Rochester, NY 14622
Evan
Job Details: 03/18/2019
OVEN WHIRLPOOL WFG515S0EW1 Customer stated unit was not lighting broil or bake element. Upon inspection discovered spark module was failing to send power to ignitors.Ordering spark module; ordrng 1 W11162730 (SPARK MODULE)
Near Rochester, NY 14620
Steve
Job Details: 03/18/2019
REFRIGERATOR MAYTAG MFI2269FRZ01 Customer complaining of no ice and freezing in fresh food section. The ice maker switch was in off position. Turned it an and tested. It tested good. Found some frost build up on back wall that may have stopped the bail arm. Removed frost. Found the crisper frame is broken causing food to fall in back of refrigerator. Ordering frame. Found right fresh food door gasket is ripped. Ordering gasket ; rqstng P&A on 1 W10830048 (gasket-fip) and 1 W10858393 (frame)
Near Rochester, NY 14618
Dave
Job Details: 03/18/2019
REFRIGERATOR KITCHENAID KRFF305ESS00 Right hand gasket is torn W10830162 and crisper drawers Plastic on the shelf is wearing . Called tech line SR 7724393977 . Mentioned the crisper drawer issue . Tech suggested food grade grease WP542638 ordering grease to put on the bottom of the drawers . No out of ordinary noise coming from refrigerator. Damper seems to be working as expected. ; ordrng 1 W10830162 (gasket-fip) and 1 WP542638 (grease)
Near Rochester, NY 14624
David
Job Details: 03/18/2019
DISHWASHER WHIRLPOOL WDF550SAFW "Unit is still leaking from hoses attached to the motor assembly. Motor assembly also Seems to be leaking. Ordering hoses, clamps, and motor assembly.; ordrng 1 W10567649 (hose) and 1 W10717677 (hose) and 1 W10883777 (hose) and 1 WPW10567645 (motor-pump) and 6 WPW10567646 (clamp)s"
Near Rochester, NY 14623
Shaiman
Job Details: 03/18/2019
RANGE WHIRLPOOL WFG320M0BW2 Replaced control and oven sensor due to improper heating.
Near Ontario, NY 14519
Dave
Job Details: 03/18/2019
REFRIGERATOR WHIRLPOOL WSF26C2EXF01 Ice maker not getting power . Called techline SR 7724395694 . Tech suggested to check door switch . Tested good . Check power at bottom of the door no power. . Check power from control board no power is being sent to ice maker . Ordering control W11088499. Customer already paid in full .; ordrng 1 W11088499 (CNTRL-ELEC)
Near Penfield, NY 14526
Evan
Job Details: 03/18/2019
RANGE FRIGIDAIRE FEB500CES1 Customer stated they were concerned indicator light for oven was staying on even after oven was off. Set oven for preheat light came on as it should. When turning oven off light was going off as it should. Unit is functioning as it shouldUnit tested good Collecting service call fee
Near Ontario, NY 14519
Dave
Job Details: 03/18/2019
OVEN FRIGIDAIRE FEB24S2ASB Bake or broiler not turning on . Checked power to the element no power going to . Oven needs control 903091-9051 and door gasket and its torn 5303316768 . ; ordrng 1 5303316768 (OVEN GASKET) and 1 903091-9051 (clock/timer kit)
Near Rochester, NY 14610
Evan
Job Details: 03/18/2019
DISHWASHER KITCHENAID KUDS40FVPA4 Customer stated unit would not power on. Upon inspection discovered that thermal fuse was open. Replaced fuse Ran test cycle Unit tested good ; dspstn on spec-tagged invntry: 1 W10402110 FUSE
Near Rochester, NY 14620
Evan
Job Details: 03/18/2019
WASHER WHIRLPOOL SAV4655EWW Customer stated unit was stopping during cycle. Upon inspection discovered that clutch plate was broken and lower bearing was failing.Quoted customer for repair Service call fee: $89.95Parts: (W10116791) hub &seal $150.00 (R9900474) 51.00Labor: $134.95S&H : 11.11Tax : $36.70Total: $473.71Customer does not want to proceed at this time. Collecting service call fee
Near West Henrietta, NY 14586
Shaiman
Job Details: 03/18/2019
DRYER KENMORE 110.948342 Could not recreate the issue. Unit testing good.
Near Pittsford, NY 14534
Steve
Job Details: 03/18/2019
DISHWASHER MAYTAG MDB4949SHZ0 The dishwasher testing dood. Found the after leak is from the faucet. The customer is going to have it repaired.
Near Farmington, NY 14425
Dave
Job Details: 03/18/2019
WASHER WHIRLPOOL WFW8540FW0 Washer showing F3 E1 error code . Water level error code . Called techline SR 7724401040 tested power coming from acu . Tested good . Washer needs pressure sensor ordering sensor WPW10448876; ordrng 1 WPW10448876 (switch-wl)
Near Webster, NY 14580
Steve
Job Details: 03/18/2019
OVEN KITCHENAID KOSE500ESS02 Customer complaining of fans vibrating during convect bake. Tightened screws to convect bake and bent shroud tabs. Heated oven and found no noise while I was here. Customer is going to monitor.
Near Webster, NY 14580
Steve
Job Details: 03/18/2019
DISHWASHER JENN AIR JDB8200AWP3 Customer complained of unit not washing. They had bought a drain pump and put it on but the case was damage and caused poor connection to pump. Put on old drain pump. Tightened all connections. Tested dishwasher and it tested good.
Near Webster, NY 14580
Steve
Job Details: 03/18/2019
WASHER MAYTAG MHWC7500YW0 Replaced main control and door latch for randomly ending wash before it starts. The washer tested good.
Near Rochester, NY 14618
Steve
Job Details: 03/18/2019
REFRIGERATOR JENN AIR JFC2290VEP7 Replaced both end caps for broken tab that holds pantry cover. The refrigerator tested good.
Near Fairport, NY 14450
Steve
Job Details: 03/18/2019
REFRIGERATOR KITCHENAID KSC23C8EYB02 23 degrees in freezer. 45 in fresh food section. Set to 0 and 37. Inspected both evaporators for leaks with uv light and glasses and found no leaks. Inpsected all the copper and steel line in back of unit and found no leaks. Found the compressor start device is failing and not starting compressor all the time. Replaced start device. Tested unit for proper pressures in test 4 and they were good. The refrigerator tested good.
Near Rochester, NY 14606
Shaiman
Job Details: 03/18/2019
WASHER WHIRLPOOL WTW75HEFW Installed bellow retainer unit good.
Near Walworth, NY 14568
Dave
Job Details: 03/18/2019
WASHER MAYTAG MVWC555DW1 Wash plate gears are worn . Cleaned off spline to gear case . Installed washer plate. Loctite the screw that holds the washer plate . Tested washer in auto diagnostics. Tested good . Drain hose still to high up and not draining all the water out of the machine.
Near Rochester, NY 14624
David
Job Details: 03/18/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Dispenser paddle was sticking to blue tape behind the switch. Removed tape and cleaned paddle. Unit tested good.
Near Hilton, NY 14468
David
Job Details: 03/18/2019
WASHER WHIRLPOOL WTW7500GW0 Replaced the watervalve due to the hot water not working. Tested unit in diagnostics. Unit tested good.
Near Fairport, NY 14450
Steve
Job Details: 03/18/2019
REFRIGERATOR KITCHENAID KSC23C8EYB02 Ordering compressor for not cooling. ; rqstng P&A on 1 W10309988 (compressor)
Near Fairport, NY 14450
Dave
Job Details: 03/18/2019
REFRIGERATOR WHIRLPOOL AFD2535FES Replaced damper on refrigerator due to not closing when it should have been . Tested damper in diagnostics. Tested good .
Near Rochester, NY 14624
David
Job Details: 03/18/2019
WASHER MAYTAG mvw87258wc Replaced worn bearing that was loud. Ran drain and spin to test. Unit is much quieter.; used 1 W10435302 (BEARING) from stock
Near Rochester, NY 14617
Shaiman
Job Details: 03/18/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Unit is receiving water from a cold water line and not a hot water line resulting in poor wash quality. Suggesting to have a plumber resolve the issue.
Near Webster, NY 14580
Dave
Job Details: 03/18/2019
DISHWASHER MAYTAG MDB8959SFZ4 Replaced both top rails for popping the door open while the unit was running . Tested dishwasher tested good.
Near Fairport, NY 14450
Dave
Job Details: 03/18/2019
DRYER AMANA NED4705EW0 Dryer making horrible noises . Thumping grinding . Found the rollers and tension pulley were worn out . Replaced rollers and tension pulley ; used 1 349241T (ROLLER-SUPPORT 2PK) from stock
Near Hilton, NY 14468
David
Job Details: 03/18/2019
WASHER MAYTAG MVWC465HW2 Called techline due to customer complain of unit not spinning the clothes out properly. Had recommended less detergent previously. Customer switched brands nut has yet to run a cycle. Unit is testing good techline is now recommending a repairSr7724396094
Near Rochester, NY 14616
David
Job Details: 03/18/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Replaced door and installed nameplate due to broken hinge cup.
Near Rochester, NY 14612
David
Job Details: 03/18/2019
DRYER WHIRLPOOL WED5000DW2 Checked unit for long dry times venting is clear. Unit cycling on and off at the correct temperature. Customer was overloading the washer and dryer. Went over use and care with the customer
Near Rochester, NY 14626
David
Job Details: 03/18/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ00 Unit is shutting off and restarting every few seconds. Found insulation foam sticking in the evaporator fan blades causing an overload on the D.C. Circuit. Removed and the unit ran. Normally. Customer to monitor
Near Rochester, NY 14617
Evan
Job Details: 03/18/2019
DISHWASHER KITCHENAID KDTM404ESS1 Spray arm had come disconnected causing arm not to move. Reattached spray arm Ran test cycle Ran express cycle while in home. Unit tested good
Near Rochester, NY 14618
Steve
Job Details: 03/18/2019
WASHER MAYTAG MVWC565FW Customer complained the unit would not stop filling. He unplugged it before it overflowed. On arrival I found no error codes. Filled on normal cycle and it filled as expected and started to agitate. The customer was washing two sheets on normal cycle. Recommended to use bulky/sheets cycle. Found he had bought new soap after last visit and it does not have HE symbol on it. Recommended to take soap back and replace with HE soap. Ran clean washer before I left and it filled and started to agitate as expected.
Near Penfield, NY 14526
Steve
Job Details: 03/18/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Replaced freezer door for bowed liner causing no ice production. The door tested good
Near Webster, NY 14580
Steve
Job Details: 03/18/2019
DISHWASHER WHIRLPOOL WDT710PAHB0 Replaced top rack stop for stop falling off. Pulled on rack and bumped the stops multiple time and they did not fail. The dishwasher tested good.
Near Ontario, NY 14519
Steve
Job Details: 03/18/2019
REFRIGERATOR WHIRLPOOL GSF26C4EXY03 Replaced main control for unit not defrosting. The refrigerator tested good
Near Fairport, NY 14450
David
Job Details: 03/15/2019
WASHER MAYTAG MVWC565FW1 Returning later with control; saved tckt
Near Rochester, NY 14625
David
Job Details: 03/15/2019
WASHER AMANA NTW4516FW Customer concerned with unit not filling with hot water.
Near Rush, NY 14543
Gary
Job Details: 03/15/2019
RANGE GE JGBP28DEH3WH "Bake ignitor is open and not glowing, unit needs a bake ignitor, ordering part. Call 585-721-8287 20 minutes notice when on way.; ordrng 1 WB2X9154 (igniter)"
Near Webster, NY 14580
David
Job Details: 03/15/2019
REFRIGERATOR WHIRLPOOL GAFZ30FDGB01 Unit had experienced a no cooling event unit has been cooling properly since. This happened during a power outage. Unit testing good at time of service. Having customer monitor. If problem returns have the customer speak with a technician asap.
Near Webster, NY 14580
David
Job Details: 03/15/2019
DISHWASHER KITCHENAID KDPE234GBS0 Repaired torn wire to drain pump that was preventing the unit from draining. Unit tested good
Near Rochester, NY 14609
Evan
Job Details: 03/15/2019
WASHER KENMORE 110.2810223 "Customer stated unit was not spinning. Upon inspection checked for codes unit displaying f30 error code.(long fill) Ran unit in test mode Could hear that bearing was failing due to loudness of machine while in spin. Replaced bearing Ran test cycle Unit tested good Will return with log valveCustomer paid in full; ordrng 1 W10853723 (valve), used 1 W10435302 (BEARING) from stock"
Near Rochester, NY 14618
Evan
Job Details: 03/15/2019
WASHER MAYTAG MHW6000W2 Replacing bellow due to rip in bottom of bellow causing door to leak. Replaced bellow Checked for error codes No codes presentRan test cycle Unit tested good
Near Williamson, NY 14589
Evan
Job Details: 03/15/2019
RANGE KITCHENAID KERS505XBL03 Customer stated unit was not getting up to temp . Upon inspection discovered unit had never been calibrated. Ran test preheat for both ovens.Upper oven was off 10 degreesCalibrated up 10 degrees Lower oven was off 20 degreesCalibrated up 20 degrees Ran test preheat Both ovens are maintaining correct tempUnit tested good ATEC warranty
Near Sodus Point, NY 14555
Evan
Job Details: 03/15/2019
DRYER WHIRLPOOL WED5000DW2 Customer wanted unit inspected after new receptacle was installed. Checked voltage while unit was running . Unit is receiving proper 240vMotor and heater are both functioning as they should. Unit tested good
Near Webster, NY 14580
Evan
Job Details: 03/15/2019
WASHER MAYTAG MVWB765FW3 Customer stated they were experiencing issues with unit not rinsing correctly. Unit was leaving spots on darker clothes. Checked for codes No codes present Ran diagnostic cycle Unit completed cycle as it shouldAdvising customer that using auto sensing as opposed to deep fill for loads will help with issue of spots on clothes Also suggesting running extra rinse to ensure detergent is being fully rinsed outUnit tested good
Near Rochester, NY 14620
Dave
Job Details: 03/15/2019
DISHWASHER MAYTAG MDB4949SDH2 Soap dispenser gasket has fallen off causing the door not to open every time . Replaced dispenser. Tested in auto diagnostics. No errors codes . Tested good ; dspstn on spec-tagged invntry: 1 W10861000 DISPENSER
Near Rochester, NY 14619
Dave
Job Details: 03/15/2019
WASHER MAYTAG MVWC565FW1 Replaced control due to no light . Washer turning on now . Calibrated washer .ran in auto diagnostics. Washer tested good . Found that the customer is using seventh generation soap which may causing over suds .
Near Rochester, NY 14605
Dave
Job Details: 03/15/2019
DRYER MAYTAG MEDB835DC3 Dryer making squeaking noise and thumping noise . Replaced rollers and tension pulley . Tested dryer . Tested good .; used 1 4392065 (REPAIR KIT) from stock
Near Rochester, NY 14616
Shaiman
Job Details: 03/15/2019
WASHER MAYTAG MVWC565FW1 "Washer would not turn on. Indicator light on control was not illuminated. Replaced control, unit testing good."
Near Rochester, NY 14612
Shaiman
Job Details: 03/15/2019
WASHER WHIRLPOOL WTW7600XWO Bearing needs to be replaced. Customer declined repair.; dspstn on spec-tagged invntry: 1 W10435302 BEARING
Near Rochester, NY 14617
David
Job Details: 03/15/2019
RANGE MAYTAG MER8800FZ1 Installed switch and rod. The light relay on the control is fused. Ordering control.; ordrng 1 WPW10340323 (cntrl-elec)
Near Rochester, NY 14626
Shaiman
Job Details: 03/15/2019
RANGE FRIGIDAIRE FEFB66ECF "Bake element was cracked. Replaced element, unit testing good."
Near Rochester, NY 14620
Steve
Job Details: 03/15/2019
DISHWASHER KITCHENAID KDFE104DWH4 The dishwasher was leaking from float switch. Tightened the nut holding the float. The leak stopped. The customer is going to monitor. ; dspstn on spec-tagged invntry: 1 W10300924V GASKET
Near Rochester, NY 14606
Gary
Job Details: 03/15/2019
REFRIGERATOR WHIRLPOOL WRB322DMBB00 "Found condenser coils vibrating, repaired vibrating condenser coils and unit is checking okay"
Near Rochester, NY 14615
Gary
Job Details: 03/15/2019
MICROWAVE WHIRLPOOL WMH31017FW0 "Replaced interlock assy with interlock kit, tested unit, tested okay.; dspstn on spec-tagged invntry: 1 W11244494 INTERLOCK"
Near Rochester, NY 14612
Gary
Job Details: 03/15/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ "Explained to the customer about the operation of the ice door and chute, adjusted doors and legs otherwise the unit is checking okay, customer education."
Near Rochester, NY 14606
Dave
Job Details: 03/15/2019
DRYER MAYTAG MGDC215EW0 Dryer making vibrating noise . Found the motor was vibrating throughout the unit . Replaced motor . Tested . Tested good .
Near Clifton Springs, NY 14432
Steve
Job Details: 03/15/2019
RANGE WHIRLPOOL WFG525S0HZ1 Found the fitting on the broil is igniting randomly when lighting broil. The orifice is for propane. Informed customer that if it still leaks after repair he will need new orifice. ; ordrng 1 W10592836 (fitting)
Near Lyons, NY 14489
Steve
Job Details: 03/15/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW00 Found defrost thermostat open causing unit to not defrost and not cool. Replaced thermostat and refrigerator tested good. ; used 1 WP4387503 (DEFROST TSTAT 60) from stock