Near Fairport, NY 14450
Steve
Job Details: 02/09/2019
REFRIGERATOR KITCHENAID KFIS29BBMS03 "Replaced both water valves, control and ice maker for buzzing water valve and no ice production. Tested in diagnostics and the water is working as expected."
Near Pittsford, NY 14534
Steve
Job Details: 02/09/2019
COOKTOP MAYTAG MER8700DS0 Found right front infinite switch is failing. The burner turns on but low heat until you push on switch knob. Replaced switch and the range tested good.
Near Victor, NY 14564
Steve
Job Details: 02/09/2019
REFRIGERATOR WHIRLPOOL WRB322DMBW00 Found fan getting power but not running. Ordering fan. ; rqstng P&A on 1 W11024089 (motor-evap)
Near Fairport, NY 14450
Steve
Job Details: 02/09/2019
DISHWASHER MAYTAG MDB7949SDM2 "Removed dispenser cover, put gasket back in and reinstalled. The dispenser tested good. ; dspstn on spec-tagged invntry: 1 W10861000 DISPENSER"
Near Fairport, NY 14450
Steve
Job Details: 02/09/2019
OVEN-MW COMBO KITCHENAID KEMC378KSS01 "Found fuse on back of unit was open, preventing heat for bake or broil. Replaced fuse and oven is heating. Found fan was getting power but not running. Replaced blower."
Near Fairport, NY 14450
Steve
Job Details: 02/09/2019
OVEN WHIRLPOOL WFG540H0ES1 The hinges were clicking and not pulling door closed. replaced hinges. The door tested good. Found a blemish in the cooktop finish next to the front left burner. Raised paint/finish. Ordering cooktop. ; ordrng 1 W10457321 (cooktop)
Near Canandaigua, NY 14424
Dave
Job Details: 02/09/2019
OVEN WHIRLPOOL WFG320M0BB2 F1 error code . Range needs new control . Replaced control . Tested unit tested good .
Near Fairport, NY 14450
Dave
Job Details: 02/09/2019
MICROWAVE WHIRLPOOL WMH31017FB0 "Microwave not turning on . Replaced fuse WPM0805101 and interlock for door switch failing and popping fuse . Used stock interlock W11244494.; used 1 W11244494 (INTERLOCK), and 1 WPM0805101 (FUSE-20A) from stock"
Near Webster, NY 14580
Evan
Job Details: 02/09/2019
DRYER WHIRLPOOL LGR7646EQ2 Customer stated unit was not drying clothes. Upon inspection discovered thermal fuse had blown causing ignitor not to receive power.Replaced thermal fuse Ran test cycle Unit tested good ; used 1 3392519 (
Near Fairport, NY 14450
Dave
Job Details: 02/09/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Icemaker not making ice called techline SR 7724134712 . Walked through diagnostics. Tested ice maker tested good . Everything is working . But isn't getting water. Ran test mode for water no water coming in . As I had the door open and refrigerator was off . Ran the fill test again and heard water flowing into ice tray . Fill tube frozen in the door . Turn freezer down one notch one under recommended . Customer will monitor. Refrigerator may need new left hand door .
Near Rochester, NY 14615
Evan
Job Details: 02/09/2019
OVEN WHIRLPOOL SF262LXSQ0 Replacing bake burner due to old burner not recieving proper airflow causing unit not to light flame intermittently.Replaced bake burner Ran multiple test cyclesUnit lit as it should each time Unit tested good
Near Geneseo, NY 14454
Steve
Job Details: 02/09/2019
REFRIGERATOR AMANA ART104TFDW00 Found control was in off position. Turned on refrigerator tested good.
Near North Chili, NY 14514
Gary
Job Details: 02/09/2019
WASHER AMANA NTW4605EW0 Replace drain pump and control that were not draining the washer. Throwing error codes long drain or slow drain.
Near Webster, NY 14580
Evan
Job Details: 02/09/2019
DISHWASHER KITCHENAID KDTM404ESS3 Customer stated unit was producing whistling at beginning of cycle. Checked for error codes no codes present. Ran test cycle. Could hear whistling customer was referring to while unit was filling at beginning of cycleHigh pitch sound is coming from water valve when it is actuating. Ordering water valve; ordrng 1 W10872255 (valve)
Near Rochester, NY 14618
Dave
Job Details: 02/08/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Ice build up on evaporator fan in refrigerator causing the refrigerator to become warm . The fan was trying to turn but could not . Defrosted evaporator . Tested refrigerator tested good .
Near Rochester, NY 14618
Dave
Job Details: 02/08/2019
DISPOSER KITCHENAID KCDS075T2 Replaced disposal . Tested unit for leaks no leaks . Tested good .
Near Ontario, NY 14519
Dave
Job Details: 02/08/2019
DRYER WHIRLPOOL WED9750WW0 Dryer squeaking during operation. Replaced tensioner pulley . Tested dryer . Tested good .; dspstn on spec-tagged invntry: 1 279640 PULLEY-IDLER
Near Ontario, NY 14519
Dave
Job Details: 02/08/2019
RANGE JENN AIR JGRP436WP02 Oven giving message this product is experiencing a problem and can no longer be used . Found error code F1 E1 oven appliance manager .tested unit and ran up to 550. Customer states the unit would turn off at high temperatures. Could not replicate issues . Called techline SR 7724123043 . Techline suggested if problem persists order user interface WPW10464535 and control WPW10145531.
Near Williamson, NY 14589
Dave
Job Details: 02/08/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 Fresh food evaporator section is frosted over . We have been out here multiple times for this . Called techline SR 7724124721 tech had no more suggestions on what we could change and was documenting that the unit is un repairable . Defrosted unit so the customer will have cooling in there refrigerator.
Near Williamson, NY 14589
Dave
Job Details: 02/08/2019
MICROWAVE MAYTAG MMV1174FZ2 Door latch not working correctly . The door is not able to shut all the because the frame on the microwave is bowed between the interlocks causing the door not to fully engage causing and the microwave to shut off. Tried to bend the frame back tested unit tested good . Called techline SR 7723829123 . Techline suggested if problem persists that the unit is un repairable
Near Rochester, NY 14616
David
Job Details: 02/08/2019
WASHER MAYTAG MVWB766FW0 Found unit with unbalanced load. Rotor was not tight. Tightened rotor bolt and re calibrated. Customer to monitor.
Near Rochester, NY 14610
David
Job Details: 02/08/2019
REFRIGERATOR MAYTAG MFF2258VEM10 "Bad relay in control board causing improper defrost cycle. Replaced jazz board, unit testing good. ; used 1 WPW10503278 (ADC - JAZZ) from stock"
Near Rochester, NY 14625
David
Job Details: 02/08/2019
REFRIGERATOR WHIRLPOOL WRS571CIDM02 Replaced missing part. Unit testing good.
Near Webster, NY 14580
David
Job Details: 02/08/2019
WASHER MAYTAG MHWC7500YW0 Tightened nut on rear drive assembly. Unit testing good.
Near Fairport, NY 14450
David
Job Details: 02/08/2019
REFRIGERATOR KITCHENAID KRFC704FPS00 Replaced open ice maker fill tube heater. Customer to monitor ice.
Near Pittsford, NY 14534
Dave
Job Details: 02/08/2019
WARMING DRAWER JENN AIR JWD3030EP00 Bearings falling out to sliders on warming drawer Replaced sliders .tested unit tested good .
Near Rochester, NY 14624
Gary
Job Details: 02/08/2019
RANGE KITCHENAID KSGB900ESS2 Replaced warped oven bottom that was banging during preheat.
Near Rochester, NY 14616
Gary
Job Details: 02/08/2019
MICROWAVE MAYTAG MMV4206FZ0 Replaced intrlock assy causing unit not to run.; dspstn on spec-tagged invntry: 1 W11244490 INTERLOCK
Near Rochester, NY 14612
Gary
Job Details: 02/08/2019
WASHER MAYTAG MVWC200BW0 Replaced lid switch that wasn't latching.; used 1 W10404050 (SWITCH-LID) from stock
Near Brockport, NY 14420
Gary
Job Details: 02/08/2019
WASHER WHIRLPOOL WTW7500GW2 Replaced broken suspension on wash tub.
Near Hamlin, NY 14464
Gary
Job Details: 02/08/2019
WASHER WHIRLPOOL WTW8540BW1 Tightened loose rotor bolt causing unit to throw error codes.
Near Rochester, NY 14609
Evan
Job Details: 02/08/2019
DISHWASHER WHIRLPOOL GU2400XTPT3 Customer was still experiencing issue with selecting commands user interface keys were not acknowledging selection. UI is failing. Replaced UI Ran test cycle Unit tested good
Near Nunda, NY 14517
Steve
Job Details: 02/08/2019
WASHER MAYTAG MVWC565FW1 Found actuator shorted taking power from control. Replaced actuator and the washer tested good ; used 1 W10913953 (ACTUATOR) from stock
Near Livonia, NY 14487
Steve
Job Details: 02/08/2019
DRYER MAYTAG MEDB835DW4 Replaced user interface for erratic operation and not able to select certain cycles. The dryer tested good
Near Geneva, NY 14456
Steve
Job Details: 02/08/2019
WASHER MAYTAG MVWX655DW0 Replaced hub and wash plate for washplate spinning out of sync with basket. The washer tested good.
Near Geneva, NY 14456
Steve
Job Details: 02/08/2019
DISHWASHER MAYTAG MDB4949SDZ0 Found F7E1 heater circuit error. Tested the dishwasher in diagnostic and all the functions worked as expected. Since the heater is heating I am concerned that the motor is stalling. Customer is going to monitor.
Near Geneva, NY 14456
Steve
Job Details: 02/08/2019
MICROWAVE WHIRLPOOL WMH31017HZ0 Replaced diode for shorted diode that was causing u it to buzz and not heat. The microwave tested good.
Near Manchester, NY 14504
Steve
Job Details: 02/08/2019
DISHWASHER WHIRLPOOL WDT720PADM Replaced manifold and reattached spray arm. The fasteners on top of dishwasher are stick on pads that fail causing unit to tip when door is opened. Glued the pads
Near Farmington, NY 14425
Steve
Job Details: 02/08/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Replaced adjusters and stops for top rack falling. Added missing screws to kickplate. The dishwasher tested good.
Near Fairport, NY 14450
Evan
Job Details: 02/08/2019
WASHER MAYTAG MVWB765FW1 Customer stated unit was producing loud noise while in spin. Upon inspection discovered bearing in gearcase was failing unit was producing howling noise while in spin.Replaced gear caseCalibrated unit Ran test cycle Unit tested good
Near Hamlin, NY 14464
David
Job Details: 02/08/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Suspecting a leak in the freezer evaporator. Called tech line.SR: 7724119166; ordrng 1 W10832994 (compressor) and 2 WPW10143759 (dryer)s and 1 WPW10608485 (evaporator)
Near Rochester, NY 14620
David
Job Details: 02/08/2019
REFRIGERATOR WHIRLPOOL ED2KHAXVB01 Replaced inlet valve due to water dripping through ice maker fill tube. Removed chunk of ice from end of fill tube. Customer monitor.
Near Honeoye Falls, NY 14472
Steve
Job Details: 02/08/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Found the defrost drain was plugged causing ice accumulation on freezer floor. Removed ice and removed drain. Cleared abs ruction in drain and the refrigerator tested good.
Near Rochester, NY 14623
Evan
Job Details: 02/08/2019
DISHWASHER GE GLDA696MSS Installed new strike due to unit not shutting. Advised customer that there is also issue with ui. Area that latch mounts to on UI has stripped causing screws not to stay in place.Was able to get unit to function with existing UI If issue is to persist tech is recommending replacement of UI Unit tested good otherwsie
Near Rochester, NY 14613
Evan
Job Details: 02/08/2019
WASHER WHIRLPOOL WTW4616FW1 Customer stated unit was not spinning out correctly. Upon inspection discovered capacitor was unplugged causing motor not to receive power. Reseated connection at capacitor Checked for error codes unit was displaying f7e1 basket speed fault Cleared code Ran test cycle Unit tested good
Near Rochester, NY 14620
David
Job Details: 02/08/2019
DISHWASHER KENMORE 665.1389K801 Replaced cracked heating element. Unit testing good.
Near Rochester, NY 14625
David
Job Details: 02/08/2019
RANGE WHIRLPOOL WEG750H0HV Right rear igniter is broken. Replacing part.; ordrng 1 W11122547 (holder-orf) and 1 WPW10324262 (igntr-oven)
Near Avon, NY 14414
Steve
Job Details: 02/08/2019
OVEN FRIGIDAIRE PLEB30T8CCB Replaced main control with transformer for upper oven not heating bake element. The oven tested good.
Near Fairport, NY 14450
David
Job Details: 02/08/2019
WASHER MAYTAG MVWC416FW Preordered parts; ordrng 1 W10832724 (drive motor) and 1 W10913953 (actuator) and 1 W11158831 (CAP)
Near Rochester, NY 14620
David
Job Details: 02/08/2019
OVEN WHIRLPOOL RBS305PDB8 "Unit is over heating due to a failing control relay. Quoted for control. Customer will contact us if they want to proceed with the repair. ; ordrng 1 8186024 (microcomputer), dspstn on spec-tagged invntry: 1 12001655 SENSOR 3'"
Near Rochester, NY 14626
Evan
Job Details: 02/08/2019
OVEN MAYTAG MER8680BS Customer stated unit was not heating.Upon inspection discovered lower bake element tested open unit needs element.Quoted customer for repair W10779716 element $60.00Labor : $ 74.90S&H: $11.11S/c fee 89.95Tax: $19.00Total: $ 315.86Customer does not want to proceed due to code of repair .Collecting service call fee
Near Rochester, NY 14607
David
Job Details: 02/08/2019
REFRIGERATOR GE GSH22JFXABB Unit is not dispensing ice. Solenoid and auger motor is water damaged. Customer agreeing to just replace the solenoid at this time. Ordering solenoid.; ordrng 1 WR62X23154 (kit srv solenoid cub)
Near Rochester, NY 14626
Gary
Job Details: 02/08/2019
WASHER WHIRLPOOL WTW4955HW1 "Unit is dead, power to control but will not come on.ordering control; ordrng 1 W11256105 (CONTROL.)"
Near Hilton, NY 14468
Gary
Job Details: 02/08/2019
WASHER WHIRLPOOL CAE2795FQ0 "Miscommunications between who the customer spoke with and parts orders, reordering correct part for tub that was cracked.; ordrng 1 W11222084 (TUB RIM)"
Near Rochester, NY 14617
Evan
Job Details: 02/08/2019
WASHER MAYTAG MVWB880BW0 Customer stated unit was leaking water. Ran test cycle Unit is leaking from dispenser cup due to log valve overfilling cup causing water to pour down front.Also ordering suspension due to basket sagging.; ordrng 1 W10440786 (suspension) and 1 W10853723 (valve)
Near Nunda, NY 14517
Steve
Job Details: 02/08/2019
RANGE WHIRLPOOL WFE510S0HW0 "Control s blank. No light on when opening door. The cooktop works. Customer complained of spark and puff of smoke by control when it died. Found a circuit that was broken on control Next to transformer, but no black marks from a spark. Could be internal. 120 volts is coming into control but not coming out of it. ; ordrng 1 W11317860 (CONTROL)"
Near Rochester, NY 14615
Evan
Job Details: 02/07/2019
OVEN WHIRLPOOL SF262LXSQ0 "Customer stated burner would not always stay lit and sometimes would never light .Referring to service pointer 8190618Ordering updated burner to correct airflow issues causing units flame to not stay lit or never light.$74.90 labor due at time of repair. ; ordrng 1 8190618 (burner,bake)"
Near Webster, NY 14580
Dave
Job Details: 02/07/2019
DISHWASHER KITCHENAID KDTE254ESS2 Dishwasher dispenser not opening . Tested in auto diagnostics. Did not open . . Door is catching and not opening .Ordering new dispenser W10861000; rqstng P&A on 1 W10861000 (detergent dispenser)
Near Geneseo, NY 14454
Steve
Job Details: 02/07/2019
DISHWASHER WHIRLPOOL MDB8959AWW3 Found water valve cracked causing unit to leak. Ordering valve; rqstng P&A on 1 W10648041 (valve-inlt)
Near Fairport, NY 14450
Steve
Job Details: 02/07/2019
WASHER WHIRLPOOL WTW8000BW0 The washer has a loud bearing preventing wash. Quoted customer 373.27 for total repair. ; rqstng P&A on 1 W10435302 (bearing)
Near Penfield, NY 14526
Steve
Job Details: 02/07/2019
DRYER WHIRLPOOL WGD5000DW3 Replaced push to start switch for not signaling end of cycle. Replaced timer for intermittent wrinkle shield operation. ; ordrng 1 WP694419 (buzzer-adj)
Near Spencerport, NY 14559
Gary
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Fridge evap is loud, no ice buildup, ordering fan, ordering door latch, latch is not closing correctly.; ordrng 1 W11087438 (motor-evap) and 1 W11212164 (DOOR LOCK)"
Near Rochester, NY 14609
Gary
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ00 "Unit needs an evap fan, ordering part, freezer shelves are jammed in and cannot be removed, ordering shelves incase there is damage to shelves during removal, coming back before shelves arrive to do repair so the customer has a fridge.; ordrng 1 W11194631 (SHELF) and 1 W11194634 (SHELF) and 1 WP2315549 (motor-evap)"
Near Rochester, NY 14605
Evan
Job Details: 02/07/2019
DRYER AMANA NED4655EW1 Customer not available. Rescheduling for tomorrow 02/07/19; schdld next appmnt for 2/7 THU 8-11
Near Penfield, NY 14526
Dave
Job Details: 02/07/2019
DRYER MAYTAG MED6000XG0 Dryer needs new tension pulley and rollers . Ordering kit 4392067 .; ordrng 1 4392067 (dryer repair kit)
Near Hilton, NY 14468
David
Job Details: 02/07/2019
WASHER MAYTAG MVWC415EW2 "Loud noise during spin & shifter fault error code. Gear case & actuator must be replaced.; ordrng 1 W10913953 (actuator) and 1 W11035747 (gearcase), dspstn on spec-tagged invntry: 1 WPW10661045 PUMP"
Near Rochester, NY 14617
Evan
Job Details: 02/07/2019
WASHER AMANA NTW4516FW2 Customer stated unit had shut off after cycle was finished and lid would not unlock. Upon inspection discovered control was not accepting commands. Led verification light was off.Confirmed unit was receiving 120v Control is failing.Replaced control Ran test cycle Unit tested good
Near Rochester, NY 14616
Evan
Job Details: 02/07/2019
DISHWASHER KITCHENAID KDTE334GPS0 Customer stated unit as not draining correctly. Water as left in tub at end of cycle.Checked for error codes No code presentDiscovered that check valve in drain hose was sticking causing unit not to drain correctly.Was able to free valve manually Ran multiple test cycle to confirm function of pump Unit tested good ; dspstn on spec-tagged invntry: 1 WPW10757217 MOTOR-PUMP
Near Rochester, NY 14620
Evan
Job Details: 02/07/2019
RANGE MAYTAG MGR8880AS1 Replacing burner with new burner kit W10700720.Replaced burner and ignition harness Ran multiple test bake cycles Unit tested good
Near Rochester, NY 14606
Evan
Job Details: 02/07/2019
DRYER MAYTAG MGDB835DW4 Installing new door strike due to old strike being bent causing unit not to shut properly.Installed strike Tested door for customer Unit tested good
Near Webster, NY 14580
Dave
Job Details: 02/07/2019
DRYER MAYTAG MED7100DW0 Dryer making loud squeaking and thumping . Replaced rollers and tension pulley with stock repair kit . Tested dryer tested good .; used 1 4392067 (REPAIR KIT) from stock
Near Henrietta, NY 14467
Steve
Job Details: 02/07/2019
WASHER WHIRLPOOL MVWX655DW0 Customer complaining of wet clothes at the end of the cycle. No error codes. Tested washer and it worked as expected. The drain line had a lint screen on it that was plugged. Removed lint screen due to restricted drain line. Tested washer with clothes in it and they came out nearly dry.
Near Hilton, NY 14468
Gary
Job Details: 02/07/2019
DISHWASHER MAYTAG MDB8959SFZ4 Reconnected power wire to element causing no heat.
Near Rochester, NY 14623
Gary
Job Details: 02/07/2019
50#IM 18" FS KITCHENAID KUIC18PNXS2 Replaced noisey drain pump and watervalve that wasn't sending water to the ice maker.
Near North Chili, NY 14514
Gary
Job Details: 02/07/2019
WASHER AMANA NTW4605EW0 Repaired blocked drain pump causing slow drain.
Near Rochester, NY 14618
Steve
Job Details: 02/07/2019
DRYER WHIRLPOOL GGW9250PW3 On initial inspection the igniter turned but no gas. Replaced gas coils and tested. The dryer started heating and cycling on and off properly. ; used 1 279834 (COIL KIT) from stock
Near Rochester, NY 14609
David
Job Details: 02/07/2019
OVEN AMANA ACF3335AB Oven was not lighting due to an open ignitor. Replaced ignitor and tested.Owner was not home for signature; used 1 12400035 (IGNITOR) from stock
Near Rochester, NY 14608
David
Job Details: 02/07/2019
DRYER GE DBXR463EG0WW Replaced console and knob. Unit testing good.
Near Rochester, NY 14606
David
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WRT106TFDT01 Replaced evaporator and filter dryer. Unit testing good.; dspstn on spec-tagged invntry: 1 WPW10143759 DRIER-UV DYE
Near Rochester, NY 14610
Evan
Job Details: 02/07/2019
WASHER FRIGIDAIRE ATF6700FS1 Customer stated unit would not spin. Checked for error codes. Unit was displaying E41 error code ( control thinks door switch is open) Attempted to run test #6 on tech sheet actuating drain pump and basket to spin. Basket would not spin Cleared error codes Attempted to run test 6 again Unit is now spinning as it should. Could not get unit to fail once code was cleared unit was functioning as it should. Spoke with customer about issue. If issue is to arise again tech suggesting replacement of door lock assembly part # 131763256Unit tested good otherwise
Near Rochester, NY 14626
David
Job Details: 02/07/2019
RANGE WHIRLPOOL WFG505M0BS0 Customer experiencing inconsistent temps. Unit tested good at time of service. Hard wired oven sensor and calibrated.
Near Rochester, NY 14612
David
Job Details: 02/07/2019
WASHER MAYTAG MVWB835DW3 Found valve packing on hot water shut off dripping onto the supply hose. Recommending that the customer have it replaced. Left hot water shut off after testing valves and drain.
Near Rochester, NY 14624
Gary
Job Details: 02/07/2019
REFRIGERATOR FRIGIDAIRE FFHB2740PS1 Replaced user interface no charge and swapped out power board to be returned as defective. Per JM
Near Hilton, NY 14468
David
Job Details: 02/07/2019
DISHWASHER WHIRLPOOL WDT910SAYH1 Replaced sump motor due to bad seal. Unit testing good.
Near Webster, NY 14580
Dave
Job Details: 02/07/2019
RANGE WHIRLPOOL WFG525S0HV0 Range had little bit of gas smell when using the bake cycle .Tighten the fittings to the back of the gas regulator. Checked for leaks . No leaks tested oven .tested good . Called techline to document service call SR 7724111594 .
Near Fairport, NY 14450
Dave
Job Details: 02/07/2019
RANGE WHIRLPOOL WFG525S0HV0 Range had gas smell coming from it . Found there was a gas leak between the regulator and pipe . Removed pipe . Cleaned and added pipe dope . Tested unit for leaks . Found no leaks . Tested good .
Near Rochester, NY 14625
Dave
Job Details: 02/07/2019
WASHER WHIRLPOOL WFW9500TC01 Customer meant cancel call
Near West Henrietta, NY 14586
Steve
Job Details: 02/07/2019
WASHER MAYTAG MVWX655DW1 Found a sock sitting on top of pump in outer basket causing poor drain and no spin. Removed sock and the washer tested good
Near Rochester, NY 14624
Gary
Job Details: 02/07/2019
WASHER MAYTAG MVWX655DW1 "Water line was frozen, unit is working now, changes service call only"
Near Nunda, NY 14517
Steve
Job Details: 02/07/2019
RANGE WHIRLPOOL WFE505W0HB0 Found no power to oven. l2 side has no power but l1 side of block has 120. The customer is going to seek an electrician.
Near Farmington, NY 14425
Dave
Job Details: 02/07/2019
WASHER MAYTAG MVWC565FW0 No water to washer . Found that the pipes were frozen . Defrosted pipes . Water is now flowing into washer . Tested good
Near Rochester, NY 14610
Evan
Job Details: 02/07/2019
WASHER WHIRLPOOL LSQ7030LQ0 Customer stated unit would not spin and was producing grinding noise. Upon inspection discovered motor coupler had broken on transmission side causing unit not to spin or drain. Replaced motor coupler Ran test cycle Unit tested good ; used 1 285753A (COUPLING) from stock
Near North Chili, NY 14514
Gary
Job Details: 02/07/2019
WASHER AMANA NTW4605EW0 Repaired blocked drain pump causing slow drain.
Near Pittsford, NY 14534
Steve
Job Details: 02/07/2019
WASHER WHIRLPOOL WTW7500GW0 "Sr#7724112782 called manufacturer tech line for white residue on clothes. The want 2 tablespoons of soap. Dilute fabric softener. Cycle selections, loading and detergent amount is key. Added customers afresh and cleaned washer. Recommend to wash another cycle with no clothes and no soap after clean cycle. Customer refused to pay since there was no functional repair."
Near Macedon, NY 14502
Dave
Job Details: 02/07/2019
WASHER MAYTAG MVWC465HW2 Gearcase leaking oil . Replaced gearcase . Calibrated and ran in auto diagnostics. Washer tested good .
Near West Henrietta, NY 14586
Steve
Job Details: 02/07/2019
DISHWASHER WHIRLPOOL ADB1400AGS1 Customer complained of a leak from door of dishwasher. Found water damage to cabinets near dishwasher. Took pics. The dishwasher did not leak for me during testing. Replaced door gasket to be thorough. ; used 1 W10300924V (GASKET) from stock
Near Spencerport, NY 14559
Gary
Job Details: 02/06/2019
HOOD VENT KITCHENAID KXU2830YSS0 "Received wrong part, doing parts research per call to whirlpool, Reordering parts when we find out more information. Called customer and left a message; schdld next appmnt for 2/14 THU !"
Near Rochester, NY 14607
Gary
Job Details: 02/06/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Customer is not available this week and asked me to set up a call for next week.; schdld next appmnt for 2/12 TUE !
Near Webster, NY 14580
Evan
Job Details: 02/06/2019
WASHER WHIRLPOOL WTW5000DW2 Replacing water valve due to units original valve cracking at solenoid on hot water side.Replaced valve Test valve manually Ran test cycle Unit tested good
Near Webster, NY 14580
Evan
Job Details: 02/06/2019
WASHER WHIRLPOOL WFW75HEFW0 Replacing ACU and wiring harness due to unit running cycle then displaying error code.Replaced harness Replaced ACU Ran full normal cycle while in store Unit progressed through cycle as it should and finished cycle Checked for codes No codes present Unit tested good