Near Rochester, NY 14616
Gary
Job Details: 03/22/2019
DRYER WHIRLPOOL WED4815EW1 "Replaced timer that was not timing down, checked after, unit is heating and timing down."
Near Rochester, NY 14623
Steve
Job Details: 03/22/2019
DISHWASHER KITCHENAID KUDS30FXPA4 Tested dishwasher with glass door. The wash arms are spinning as expected. Found suds in dishwasher with no soap added. Customer complaining of water leaking at center of door. The water in unit is sitting forward in the unit. The back legs should be lowered to push water to back of unit. Can. Ot access under the dishwasher due to trim in front of dishwasher. Found excessive suds and no soap was added during testing. Customer using cascade with 10x and 16x on package. Recommended changing soap to basic dishwasher soap and use less soap. Removed all suds.
Near Rochester, NY 14612
Gary
Job Details: 03/22/2019
DISHWASHER GE GHDT168V00SS "Inlet valve is cracked and leaking, ordering inlet valve.; ordrng 1 WD15X10014 (water valve)"
Near Rochester, NY 14621
Steve
Job Details: 03/22/2019
WASHER WHIRLPOOL WTW7500GC0 Replaced motor and shifter for not going into spin cycle properly and trying to spin agitator during spin cycle. Washer tested good and calibrated.
Near Rush, NY 14543
Steve
Job Details: 03/22/2019
COOKTOP WHIRLPOOL KECC667BBL02 "Replaced the user interface for only half of the setting working. Removed power at the breaker to do repair. On turning power back on at the breaker, the breaker tripped. Removed all the wires at the junction box to the cooktop and tried the breaker. The brreaker tripped again. The customer has a power issue with the breaker. Could not test user interface."
Near Avon, NY 14414
Steve
Job Details: 03/22/2019
WASHER MAYTAG A482 Replaced water valve for open cold valve. The washer tested good.
Near Rochester, NY 14617
Gary
Job Details: 03/22/2019
DRYER MAYTAG MEDX6STBW1 "Pully is missing on the drive motor, ordering pully.; ordrng 1 WP8066184 (pulley-mtr), dspstn on spec-tagged invntry: 1 WPW10198086 BELT"
Near Rochester, NY 14621
Gary
Job Details: 03/22/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Evap fan is not running, no cool in the fridge section, ordering evap fan.; ordrng 1 WP2315539 (motor-evap)"
Near Rochester, NY 14624
Gary
Job Details: 03/22/2019
REFRIGERATOR WHIRLPOOL MFI2269FRZ03 "Installed glass shelving rails that had fallen out and caused the drawer to jam and not to close, unit testing okay"
Near Webster, NY 14580
David
Job Details: 03/22/2019
MICROWAVE MAYTAG MMV4206FZ1 Replaced control due to clock issues. Unit testing good.
Near Pittsford, NY 14534
Steve
Job Details: 03/22/2019
WASHER WHIRLPOOL WTW6300SW0 Found suspension is weak causing unit to bang all over. Ordering suspension ; ordrng 1 W10820048 (suspension)
Near Brighton, NY 14610
Steve
Job Details: 03/22/2019
REFRIGERATOR WHIRLPOOL WRS321SDHV00 Attempted repair but found the heater was not packaged correctly. Ordeing another heater. ; ordrng 1 WPW10495967 (heater)
Near Rochester, NY 14607
Steve
Job Details: 03/22/2019
WASHER WHIRLPOOL n/a Need dryer door switch; ordrng 1 WP3406107 (switch-dor)
Near Webster, NY 14580
David
Job Details: 03/22/2019
WASHER FRIGIDAIRE FAFW4011LW0 "Unit was leaking due to a cracked drain hose. Replaced drain hose, unit testing good."
Near Webster, NY 14580
David
Job Details: 03/22/2019
WASHER WHIRLPOOL WFW92HEFW0 Customer has had water collecting in bellows. She recently cleaned the bellows which cleaned out the drain. Ran diagnostics. Bellows draining properly.
Near Williamson, NY 14589
Evan
Job Details: 03/22/2019
RANGE WHIRLPOOL WFE515S0ES0 Replacing infinite switch due to old switch shorting out causing sparking. Replaced switchTested burner Unit tested good
Near Williamson, NY 14589
Evan
Job Details: 03/22/2019
DRYER WHIRLPOOL WGD5620HW0 Customer stated unit was not heating upon inspection discovered that screw on bracket ignitor came loose causing ignitor to move and make contact with bracket causing ignitor to short out. Replaced ignitor Ran test cycle Unit tested good ; dspstn on spec-tagged invntry: 1 279311 IGNITOR
Near Rochester, NY 14622
David
Job Details: 03/22/2019
DRYER AMANA NDG2335AWW Tucked seal back into place.
Near Williamson, NY 14589
David
Job Details: 03/22/2019
REFRIGERATOR WHIRLPOOL WRF555SDHV01 38 Frozen pantry drawer 2425-32 ; ordrng 1 12002355 (thermistor kit) and 1 W11043763 (cntrl-elec)
Near Spencerport, NY 14559
Gary
Job Details: 03/22/2019
WASHER WHIRLPOOL WTW5000DW1 "Gearcase bearingis loud and splutch assy is grinding, estimate only, customer is buying new.; rqstng P&A on 1 W10721967 (drive pulley) and 1 W11035751 (gearcase)"
Near Webster, NY 14580
David
Job Details: 03/22/2019
RANGE KITCHENAID KSGB900ESS "Replaced door glass, feet were also broken. Shipping feet to customer upon request.; ordrng 1 WPW10058460SHIPDIRECT (SHIP DIRECT) and 2 WPW10341186SHIPDIRECT (SHIP DIRECT)s"
Near Rochester, NY 14620
Evan
Job Details: 03/22/2019
WASHER WHIRLPOOL WFW9050XW00 Customer stated unit was leaking water from front bottom of machine. Upon inspection discovered that door below had large hole in bottom causing leak. Ordering bellow Scheduling for Monday 3/25; ordrng 1 WPW10381562 (bellow)
Near Rochester, NY 14622
Evan
Job Details: 03/22/2019
OVEN WHIRLPOOL WFG515S0EW1 Replaced gas valve unit still will not light. Called techline. Techline recommending replacement of main control Ordering control ; ordrng 1 WPW10348656 (cntrl-elec)
Near Fairport, NY 14450
Steve
Job Details: 03/21/2019
WASHER MAYTAG MVWB835DW2 The water valve was working as expected in diagnostics. Fou d the hot water was off to unit. Replaced hoses with customer supplied part. The hot water valve at the house was leaking when on. Its a screw valve. Tightened the screw on valve to stop leaking. Informed customer and recommended it be replace by plumber.
Near Rochester, NY 14624
Shaiman
Job Details: 03/21/2019
WASHER WHIRLPOOL WTW5000DW1 "Customer concerned that the unit gets stuck in cycles. F5E1 stored on arrival. Customer had previous repair done by a different company. Cleared code and tested lid lock in manual test mode. Unit completed the auto test mode with no issues. Recalibrated machine, customer monitor."
Near Spencerport, NY 14559
Shaiman
Job Details: 03/21/2019
WASHER WHIRLPOOL WTW5000DW2 "In the event of a large load with more water, the drain in the house is overflowing causing water to leak on the floor. No issue with the unit itself."
Near Rochester, NY 14606
Shaiman
Job Details: 03/21/2019
WASHER MAYTAG MVWC465HW2 "Making noise during agitation. Tub was making contact with cabinet due to unit not being leveled. Leveled machine, unit testing good. ; dspstn on spec-tagged invntry: 1 W11035747 GEARCASE"
Near Rochester, NY 14607
Evan
Job Details: 03/21/2019
WASHER MAYTAG MVWC6ESWW1 Customer stated they were still experiencing same issue. Removed cabinet. Inspected wiring harness connection to motor. Ensured connection is fully seated at motor also inspected capacitor and motor connector all connections are seated properly. Ran full normal cycle and observed unit during cycle. Unit progressed through cycle as it should never stopping during cycle. Let cycle finish completely could not get unit to fail Suspecting issue was with harness connection at motorUnit tested good ATEC Warranty
Near Rochester, NY 14626
Evan
Job Details: 03/21/2019
WASHER MAYTAG MVWX655DW1 Customer was concerned unit was not completing cycle suspecting lid lock was failing. Checked for error codes No codes presentRan diagnostic cycle Unit finished cycle as it should Ran unit on normal wash Unit is functioning as it should during wash cycleCustomer to monitor and report back if issue arises again.Unit tested good
Near Spencerport, NY 14559
David
Job Details: 03/21/2019
DISHWASHER MAYTAG MDB7749SBQ2 S25462Silver migration on the ribbon cable was preventing the u it from accepting commands. Replaced console
Near Rush, NY 14543
Dave
Job Details: 03/21/2019
RANGE GE JGBP28DEH3WH Replaced ignitor due to not lighting oven . Tested unit .tested good .
Near Henrietta, NY 14467
Dave
Job Details: 03/21/2019
MICROWAVE KITCHENAID KMHS120EBS2 Replaced control due to not turning on the hood light . Tested hood light . Tested good .
Near Victor, NY 14564
Dave
Job Details: 03/21/2019
DISHWASHER MAYTAG MDB8959SFZ4 Dishwasher top rack rails broken at the welds . Old style rails . Service pointer on top rack . S Code S22916. Replaced rails with W11259785 and W11259786 .tested unit tested good .; dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK
Near Victor, NY 14564
Dave
Job Details: 03/21/2019
DRYER FRIGIDAIRE FFQE5100PW0 "Dryer making thumping noises and squeaking. Dryer needs all rollers replaced ,belt and idler arm . The loud noise is from the motor . Ran for a while found the motor is being very loud . Customer will look into getting a new dryer."
Near Rochester, NY 14618
Steve
Job Details: 03/21/2019
DISHWASHER WHIRLPOOL WDF520PADW7 Found the drain hose is connecting to a rubber hose. The rubber hose runs under the floor to the drain. The rubber hose is plugged somewhere causing no drain. I removed drain line from rubber hose and it drained into a bucket as expected. Informed customer and recommended to seek a plumber. Left preordered part with customer. ; dspstn on spec-tagged invntry: 1 W10876537 DRAIN PUMP
Near Rochester, NY 14607
Steve
Job Details: 03/21/2019
WASHER WHIRLPOOL n/a Replaced mom in laws control and door latch
Near Fairport, NY 14450
Steve
Job Details: 03/21/2019
REFRIGERATOR KITCHENAID KSC23C8EYB02 Replaced compressor for unit not cooling and compressor not always starting. The refrigerator is cooling at this time.
Near Brighton, NY 14620
Steve
Job Details: 03/21/2019
WASHER WHIRLPOOL CAE2745FQ0 Replaced water valve for cracked valve causing unit to leak. The washer tested good.
Near Webster, NY 14580
David
Job Details: 03/21/2019
DISHWASHER WHIRLPOOL WDT970SAHV0 Checked unit for leaks. Ran test cycle and diagnostics. Spray arm was not clipped in properly causing poor wash. Detergent being used is over sudsing. Recommending that the customer change detergent.
Near Hilton, NY 14468
Gary
Job Details: 03/21/2019
DRYER WHIRLPOOL WGD75HEFW0 "Timed dry is working as it should, sensor dry is timing down fast, advised customer that smaller loads will not sense correctly larger loads are better, use timed dry for smaller loads. Venting is very long but customer has a vent booster and the venting checks okay with vent tester. Unit is heating correctly. Lifted back legs so sensor will contact clothes more often."
Near Hilton, NY 14468
Gary
Job Details: 03/21/2019
RANGE WHIRLPOOL WEG750H0HZ0 "Called tech line Bruce, SR# 7724429296, rolled instructions of tech line, checked for pinched wires, made sure the burner was grounded. Replaced spark module. Could not find any error codes and unit worked every time I tried it when I was there."
Near Rochester, NY 14612
Evan
Job Details: 03/21/2019
RANGE KITCHENAID KSEG950ESS2 Customer stated unit was not getting up to correct temp and display was not functioning properly. Ran test bake cycle to 350 degrees. Discovered unit need to be calibrated up 10 degrees. Calibrated oven Ran test bake again Unit now maintaining correct temperature. Also inspected display for customer. They are concerned timer is not working correctly.Timer is functioning as it should went over proper way to set timer with customer Unit tested good
Near Rochester, NY 14612
Evan
Job Details: 03/21/2019
DISHWASHER WHIRLPOOL WDT720PADW2 Replacing sump & motor due to unit leaking from diverter. Replaced sump & motor Ran diagnostic cycleNo leaks Unit tested good
Near Rochester, NY 14608
Shaiman
Job Details: 03/21/2019
WASHER WHIRLPOOL WTW4850HW1 Unit is not draining. F9E1 F0E5 codes on arrival. Replacing drain pump.; ordrng 1 W10919003 (pump-water)
Near Rochester, NY 14622
David
Job Details: 03/21/2019
WASHER WHIRLPOOL WTW4850HW1 U it would not complete cycles because the hot water valve was shut at a fitting. This was causing a low wAter lockout. Customer adjusted and was able to successfully test hot and cold water supply. Unit tested good.
Near Rochester, NY 14610
Evan
Job Details: 03/21/2019
DRYER WHIRLPOOL WED5620HW0 Customer stated unit is now shutting off during cycle. Ran unit on different cycles multiple times. During testing unit shut off twice. Was unable to select commands or power unit on. Led verification light on control was flashing very rapidly. After 1 min was able to get unit to accept commands again. Suspecting issue with control board. Ordering control ; ordrng 1 W11331275 (CONTROL)
Near Rochester, NY 14606
Gary
Job Details: 03/21/2019
REFRIGERATOR WHIRLPOOL WRT318FZDW01 "Called tech line, followed his tips, replaced and made sure the new thermistor was secure, replaced control. Tech could not bring up SR# ( said his system was down) defrosted evap and unplugged defrost drain. Unit was running and checking okay.; dspstn on spec-tagged invntry: 1 WPW10383615 THERMISTER-FREEZER"
Near Rochester, NY 14622
Evan
Job Details: 03/21/2019
OVEN WHIRLPOOL WFG515S0EW1 Replacing spark module due to unit not lighting during bake or broil. Replaced spark module Still experiencing same issue with unitOhmed out connectors at spark module discovered that gas valve is failing. Ordering gas valve W10622771A; ordrng 1 WPW10602001 (valve-gas)
Near Rochester, NY 14624
Gary
Job Details: 03/21/2019
RANGE WHIRLPOOL WFG524SLAW1 "Customer complaint was the unit was not staying at temp after heated, ran unit to 350 and restarted multiple times, unit is checking okay, advised customer to watch."
Near Livonia, NY 14487
Steve
Job Details: 03/21/2019
REFRIGERATOR WHIRLPOOL GB2FHDXWB06 Replaced icemaker for open motor. The icemaker tested good. ; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER
Near Rochester, NY 14605
David
Job Details: 03/21/2019
REFRIGERATOR KENMORE RS20DKXFW00 "Unit experiencing cooling problems due to a deteriorated door gasket on the freezer door. Ordering gasket freezer at 0 degrees. Damper was in the closed position. Opened damper. ; rqstng P&A on 1 2188404A (gasket,door ff) and 1 2188405A (gasket,door fzr)"
Near Rochester, NY 14617
David
Job Details: 03/21/2019
DISHWASHER MAYTAG MDB4949SHZ0 Adjusted sprat arms that weren't spinning properly causing a leak. Could not recreate a leak afterwards.
Near Rochester, NY 14625
Evan
Job Details: 03/21/2019
WASHER WHIRLPOOL WFW3090GW Replacing stator due to unit not going into spin cycle. Replaced stator reattached rotor. Ran test cycle Unit tested good
Near Pittsford, NY 14534
Dave
Job Details: 03/21/2019
REFRIGERATOR WHIRLPOOL WRF540CWHB00 Damper making loud noises while closing and opening. Refrigerator is under warranty . Ordering new damper WPW10594329; ordrng 1 WPW10594329 (control)
Near Macedon, NY 14502
Dave
Job Details: 03/21/2019
DRYER WHIRLPOOL WED96HEAU1 "Dryer not heating . Dryer needs thermistor WP8577274 ,Thermal cutoff 279973 and thermostat WP8557403. Charged service call and parts . ; ordrng 1 279973 (cutoff-tml) and 1 WP8557403 (thrmst-fix) and 1 WP8577274 (thermistor)"
Near Fairport, NY 14450
Steve
Job Details: 03/21/2019
MICROWAVE WHIRLPOOL WMH31017AS2 Ordering interlock and control for door errors and vent light not turning off. ; ordrng 1 W11244494 (INTERLOCK) and 1 WPW10666267 (cntrl-elec)
Near Rochester, NY 14611
Steve
Job Details: 03/21/2019
REFRIGERATOR MAYTAG MFW2055FRZ00 Ordering ice maker for not making enough ice. Temps were good in freezer. Fan is running and water flow is good. ; ordrng 1 4317943 (icemaker)
Near Williamson, NY 14589
David
Job Details: 03/21/2019
REFRIGERATOR KITCHENAID KRFC604FSS01 Fill tube for the ice maker is frozen. 12vdc to tube heater. Ordering fill tube. ; ordrng 1 W10917894 (TUBE)
Near Ontario, NY 14519
David
Job Details: 03/21/2019
DISHWASHER JENN AIR JDB9600CWP93 Both trip pieces ordered were for the left side. Right side is needed. Part is not listed correctly on service matters researching parts for customer. Researching part info. Customer would like to think about the repair before proceeding.; rqstng P&A on 1 W10736482 (trim-tank)
Near Webster, NY 14580
David
Job Details: 03/21/2019
DISHWASHER WHIRLPOOL KUDS30IVBL3 Replaced handle. Fuse is also open ordering fuse.; ordrng 1 W10258275 (bi-metal)
Near Webster, NY 14580
David
Job Details: 03/21/2019
REFRIGERATOR MAYTAG MFF2558VEB8 Insulation ordered was not was what intended; ordrng 1 WP503695 (sealer)
Near Rochester, NY 14623
Gary
Job Details: 03/21/2019
50#IM 18" FS KITCHENAID KUIC18PNXS2 "Ran diagnostics, unit is running and cooling but water valve is powering up but is not sending water, reordering watervalve. Aptec warr.; ordrng 1 W10585391 (valve)"
Near Brockport, NY 14420
Gary
Job Details: 03/21/2019
OVEN JENN AIR JJW3830WP02 "Replaced appliance manager and door latch, new appliance manager has a communication error and needs to be reordered, during tests unit errored out a slow fan speed, ordering fan. Called tech line and could not get an SR # (techs name was Steve) ; rqstng P&A on 1 WPW10273666 (blower) and 1 WPW10292566 (cntrl-elec)"
Near Canandaigua, NY 14424
Dave
Job Details: 03/21/2019
DISHWASHER WHIRLPOOL WDF518SAFM0 Dishwasher not responding to touch . Needs user interface ordering user interface W10869129 part that was order was the console not the user interface. Left console with customer. ; ordrng 1 W10869129 (overlay)
Near Canandaigua, NY 14424
Dave
Job Details: 03/21/2019
REFRIGERATOR JENN AIR JFC2290REY00 Refrigerator damper is very loud . Ordering damper WPW10594329. The water is dispensing slow . Customer will by new water filter and retap the water line and go from there.; ordrng 1 WPW10594329 (control)
Near Rochester, NY 14617
David
Job Details: 03/21/2019
REFRIGERATOR WHIRLPOOL WRF560SMYM05 Spoke to customer. Ordering evaporator. ; ordrng 1 WPW10464673 (motor-evap)
Near Rochester, NY 14621
Shaiman
Job Details: 03/21/2019
DRYER MAYTAG MEDB835DC3 Power is present at outlet however unit will not turn on. Replacing control.; ordrng 1 W10827974 (cntrl-elec)
Near Rochester, NY 14624
Shaiman
Job Details: 03/20/2019
WASHER MAYTAG MVWC565FW0 "Replaced faulty control. Recalibrated and ran auto test. No error nodes, unit testing good."
Near Rochester, NY 14606
Shaiman
Job Details: 03/20/2019
DRYER WHIRLPOOL WGD70HEBW1 "Tech line request check for lint in bottom of unit, cycling temp, error codes. F4E3 was present. Unit failed vent test. Suggested customer clean vent."
Near Rochester, NY 14609
Evan
Job Details: 03/20/2019
WASHER KENMORE 110.2810223 Replacing water valve due to valve failing to actuate hot solenoid. Replaced valve Ran test cycle Unit tested good
Near Pittsford, NY 14534
Dave
Job Details: 03/20/2019
DISHWASHER WHIRLPOOL DU920QWDB2 Dishwasher not turning on . Found the dishwasher buttons are working but the control is humming. Dishwasher needs control . Part for control is discontinued.
Near Clifton Springs, NY 14432
Dave
Job Details: 03/20/2019
RANGE WHIRLPOOL WFG525S0HZ1 Replaced fitting on broiler for leaking . Tested oven . Tested good
Near Palmyra, NY 14522
Dave
Job Details: 03/20/2019
WASHER MAYTAG MVWB835DW1 Water in washer . Drain pump humming . Found no debris in pump . Drain pump seizing up . Replaced drain pump . Calibrated washer and ran in auto diagnostics. Tested good .
Near Rochester, NY 14625
Dave
Job Details: 03/20/2019
DRYER WHIRLPOOL WGD4900XW1 Found tension pulley making noise and roller was seized . Replaced tension pulley WP691366 and both rollers 349241T tested dryer tested good ; used 1 349241T (ROLLER-SUPPORT 2PK) from stock
Near Hilton, NY 14468
David
Job Details: 03/20/2019
RANGE ELECTROLUX EW30DS65GS Replaced sensor due to overheat. Customer to monitor.; dspstn on spec-tagged invntry: 1 316490001 SENSOR
Near Rochester, NY 14618
Steve
Job Details: 03/20/2019
REFRIGERATOR FRIGIDAIRE FPBC2277RF1 The unit is making ice and not leaking. Referred customer back to frigidaire due to erratic operation. No charge
Near Lyons, NY 14489
Evan
Job Details: 03/20/2019
WASHER MAYTAG MVWB880BW0 Customer stated unit was flashing f51 error code during cycle. Code is for rotor position sensor failing. Inspected rotor discovered bolt for rotor was loose. Removed rotor discovered that bearing nut had come loose this was causing issue. Tightened nut. Reattached rotor. Ran test cycle Unit tested good Just collecting service call fee; dspstn on spec-tagged invntry: 1 W10435302 BEARING
Near Newark, NY 14513
Evan
Job Details: 03/20/2019
WASHER MAYTAG MHW3505FW1 Customer stated they could not get door unlocked. Upon inspection discovered pump was failing to pump water out of machine. Drained water from unit with vacuum. Replaced pump Checked for error codes Unit displaying f9e1 code (long drain) Cleared code ran test cycleUnit tested good
Near Rochester, NY 14609
Dave
Job Details: 03/20/2019
WASHER MAYTAG LAT8005AAE Washer not spinning found the basket was very tight . Belts were tight and not slipping . Washer needs transmission. Quoted customer will look into a new machine.; dspstn on spec-tagged invntry: 1 12112425 BELT KIT
Near Rochester, NY 14624
Steve
Job Details: 03/20/2019
REFRIGERATOR WHIRLPOOL WRF532SMHV00 The ice maker had very small cubes. Found water line to unit kinked. Uct line back and reinstalled water line as a courtesy. The icemaker tested good.
Near Hilton, NY 14468
David
Job Details: 03/20/2019
REFRIGERATOR KITCHENAID KRMF606ESS01 Replaced door due to open ice box thermistor wire . Thermistor tested good in test 37. Customer to monitor.
Near Rochester, NY 14617
David
Job Details: 03/20/2019
RANGE MAYTAG MER8800FZ1 Replace control due to light relay being fused. Light now turns off when the door is shut.
Near Henrietta, NY 14467
Steve
Job Details: 03/20/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Replaced ice bin, motor and connecting parts for gears not connecting between causing ice to not dispense. The refrigerator tested good"
Near Rochester, NY 14617
David
Job Details: 03/20/2019
REFRIGERATOR GE GSS25LGMAWW Replaced icemaker. Alive to due leak through he ice maker. Customer to monitor.
Near Mount Morris, NY 14510
Steve
Job Details: 03/20/2019
REFRIGERATOR GE GBS22HBSBWW Found no frost pattern and compressor is running hot. Would not restart after power cycle for a few minutes. The evap fan is also loud and has a bad bearing. The cost of the repair outweighs the cost of repair.
Near Rochester, NY 14626
Shaiman
Job Details: 03/20/2019
COOKTOP WHIRLPOOL WFE770H0FZ Cook top dented on corner and multiple door components damaged.; ordrng 1 W10772958 (insulation) and 1 W10872562 (cooktop) and 1 W10903747 (glass-door) and 1 W11205076 (TRIM) and 1 WPW10297318 (liner-door) and 1 WPW10481433 (nameplate)
Near Williamson, NY 14589
Evan
Job Details: 03/20/2019
RANGE WHIRLPOOL WFE515S0ES0 Customer stated switch had started sparking while turning burner on. Upon inspection discovered that switch had shorted out causing sparking. Ordering switch ; ordrng 1 WP3149400 (switch-inf)
Near Sodus, NY 14551
Evan
Job Details: 03/20/2019
RANGE AMANA AGR6603SFB Customer stated unit's flame was going out while on low setting. Upon inspection discovered that adjustment screw on burner had stripped tech is unable to adjust flame height. Ordering valve ; ordrng 1 WPW10279615 (valve-brnr)
Near Pittsford, NY 14534
Dave
Job Details: 03/20/2019
DISHWASHER MAYTAG MDB7759SAB3 Replaced 3rd level spinner . Replaced tub wheels and adjusters on top rack . Replaced tracks . One track came broken . Ordering another track wpw10195623 . ; ordrng 1 WPW10195623 (track)
Near West Henrietta, NY 14586
Steve
Job Details: 03/20/2019
WASHER MAYTAG MVWX655DW1 "Ordering outer tub, basket and gearcase for washplate not coming off. ; ordrng 1 W10512161 (tub asm) and 1 W10752187 (screw) and 1 W10752719 (basket) and 1 W11035751 (gearcase)"
Near Rochester, NY 14623
Steve
Job Details: 03/20/2019
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A Found evap fan getting power but not running. The fan was just replace a month ago from another company. Ordering fan and control; rqstng P&A on 1 241509402 (motor) and 1 5304497976 (board-main power)
Near Webster, NY 14580
David
Job Details: 03/20/2019
REFRIGERATOR FRIGIDAIRE FFHB2740PE5A Ice room fan is loud due to ice build up. Ordering housing kit.; ordrng 1 5303918784 (air handler housin)
Near Webster, NY 14580
David
Job Details: 03/20/2019
WASHER MAYTAG MVWB765FW0 "The transmission/ gearcase is very loud. Ordering gearcase; rqstng P&A on 1 W10734521 (slider) and 1 W10811956 (drum assy), states that autho needed"
Near Rochester, NY 14609
David
Job Details: 03/20/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ00 Cover is broken preventing the crisper from opening. Ordering cover. Defrost heater is open defrosted coil and ordering heater.; ordrng 1 W11162443 (COVER) and 1 WPW10495967 (heater)
Near Rochester, NY 14621
Steve
Job Details: 03/20/2019
WASHER WHIRLPOOL WTW7500GC0 Found motor and shifter locked causing unit to try and spin the agitator during spin and grinding. Ordering shifter and motor; ordrng 1 W10754158 (motor stator) and 1 W10754448 (clutch)
Near Rochester, NY 14609
Steve
Job Details: 03/20/2019
REFRIGERATOR MAYTAG MFI2570FEZ05 Found door stop missing causing door to open to far and broke the hinge receiver. Installed door stop and ordering door for broken hinge receivers. ; ordrng 1 W10910854 (dor-fip) and 2 WP98165 (screw)s
Near Webster, NY 14580
Evan
Job Details: 03/20/2019
DISHWASHER KITCHENAID KDTE204DSS0 Customer stated unit was leaking from underneath machine. Upon inspection discovered unit was leaking from diverter on sump. Also discovers that lower rack was missing wheels and door latch was bent. Replaced sump & motor Ran test cycle Unit tested good Ordering latch and wheels for lower rack ; ordrng 4 WPW10195417 (wheel)s and 1 WPW10544004 (door latch strike)
Near Rochester, NY 14626
David
Job Details: 03/20/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Unit is freezing items in the ff section. Found shelf near baffle packed to the back wall recommending customer remove those items. Called tech line to document. Thermistors, air baffle, and fans operating. Sr7724422408Thermistor for the fresh food is reading 42 degrees from the board. Ff is at 27. Ordering thermistor. ; ordrng 1 12002355 (thermistor kit)"
Near Rochester, NY 14617
David
Job Details: 03/20/2019
REFRIGERATOR WHIRLPOOL WRF560SFYM00 Plastic on lh door hinge broke and is preventing the door from closing properly. Quoted customer for door. Customer is going to think about the repair and will let us know if they want to proceed.; ordrng 1 LW10413524 (dor-fip ms)
Near Canandaigua, NY 14424
Dave
Job Details: 03/19/2019
WASHER WHIRLPOOL WTW8000BW0 Washer making a a lot of noise in spin cycle . Washer needs bearing W10435302. Quoted customer. Customer will look into buying a new machine .