Service History 13 - Appliance Tec

We serviced a

JENN AIR OVEN

Model JES9800CAS01

Near Rochester, NY 14609

Evan

Job Details: 05/02/2021

Customer stated that unit would not broil but bake element was working. Checked broil element for continuity. Element tested good. Ran broil and checked voltage at broil element. Element was not receiving any power control will need to be replaced. Ordering control. Quoted $76.40 for labor ; ordrng 1 WP8507P234-60 (CONTROL )

We serviced a

MAYTAG MW-HOOD COMBO

Model MMV5219FZ3

Near Brockport, NY 14420

David

Job Details: 05/02/2021

Replaced broken door. New door lines up perfectly.

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Rochester, NY 14626

David

Job Details: 05/02/2021

Unit is not unlocking every time at the end of the cycle. Issue described in pointer W11436558 but does not offer a correction. Ordering ACU; ordrng 1 W11419171 (Acu)

We serviced a

JENN AIR REFRIGERATOR

Model JCB2388GRW

Near Webster, NY 14580

David

Job Details: 05/02/2021

Thermostat ordered did not match original equipment and could not be mounted. Ordering alternate part number. Pics stretched of original thermostat; ordrng 1 61005438 (Thermostat)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM04

Near Rochester, NY 14616

David

Job Details: 05/02/2021

Replaced upper led. Unit tested ok.

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BB2

Near Rochester, NY 14619

Steve

Job Details: 05/02/2021

Found the front right clip to hold oven bottom in place is missing. The right rear clip is broken. The right side of oven bottom is not fastened. Ordering both clips. ; ordrng 2 98005502 (Clip)s and 1 Frontrightclip (Front right clip)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDB02

Near Rochester, NY 14624

Steve

Job Details: 05/02/2021

Found the refrigerator has no/low refrigerant charge. Quoted for evaporator and customer declined repair due to cost of repair will outweigh new u it.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS526SIAE00

Near Webster, NY 14580

James

Job Details: 05/02/2021

Q1 n. Q2 n. Q3 n. Replaced damper and tested. Water line ordered is incorrect. Found condenser fan motor blown. Need parts. ; ordrng 1 W10279882 (Line) and 1 Fspwp2188874 (Fan)

We serviced a

AMANA REFRIGERATOR

Model SBD20S4W

Near Rochester, NY 14618

Steve

Job Details: 05/02/2021

Found condenser fan motor is seized. The co press or was humming but not pushing refrigerant. The refigerator needs compressor and fan. Quoted customer. Customer declined repair. ; rqstng P&A on 1 W10309990 (Compressor kit) and 1 833697 (Condenser fan motor) and 1 WPW10143759 (Drier) and 1 Sh15 (Shipping)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF606ESS00

Near Webster, NY 14580

James

Job Details: 05/02/2021

Q1 n. Q2 n. Q3 n. Replaced door and harness. Tested ui and it functions properly.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS00

Near Rochester, NY 14612

David

Job Details: 05/02/2021

Removed old compressor and flushed with our 134AN nitrogen. Installed new compressor and pulled a vacuum down to 220mic let hold for 15 minutes.Unit began cooling normally after repair customer to monitor; dspstn on spec-tagged invntry: 2 W10896689 COUPLER BR 5X4 and 1 W11025999 COMPRESSOR

We serviced a

WHIRLPOOL DRYER

Model WGD4850HW0

Near Ontario, NY 14519

James

Job Details: 05/02/2021

Q1 n. Q2 n. Q3 n. Unit overheats and burs clothes against back of bullkhead. Inspected vent and it is clear with good airflow. Need thermostat. Unit intermittent to start. Found start knob hits panel before engaging switch. Need switch. ; ordrng 1 WP3387134 (Thermostat) and 1 WPW10446920 (Pts switch)

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM404KPS0

Near Livonia, NY 14487

Dave

Job Details: 05/02/2021

Hole in wash pump and is leaking . Ordering pump W11416362. ; ordrng 1 W11416362 (Sump)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Macedon, NY 14502

Steve

Job Details: 05/02/2021

Ordering water valve and sump for leaking. ; ordrng 1 W11025157 (Motor sump) and 1 W11175771 (Valve)

We serviced a

KITCHENAID DISHWASHER

Model KUDD03DTSS3

Near Fairport, NY 14450

Steve

Job Details: 05/02/2021

Control lock was on. Turned off control lock. No charge.

We serviced a

MAYTAG WASHER

Model MVWB835DW0

Near Livonia, NY 14487

Dave

Job Details: 05/02/2021

Replaced suspension. Calibrated and ran auto diagnostics. Ran unit in high spin . Unit tested good .

We serviced a

WHIRLPOOL RANGE

Model WFE510S0HS1

Near Penfield, NY 14526

James

Job Details: 05/02/2021

Replaced wire harness and tested oven and cooktop. Unit functions properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB2FHDXWS06

Near Fairport, NY 14450

James

Job Details: 05/02/2021

Q1 n. Q2 n. Q3 n. Drain frozen causing leaking into freezer. Removed drain tube and cleaned it. Defrosted drain in freezer. If problem persists install drain wire.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM14

Near Rochester, NY 14609

James

Job Details: 05/02/2021

Q1 n. Q2 n. Q3 n. Unit not cooling and making grinding noise intermittently. Found unit Cooling with full frost pattern. Thermostat tested open. Need freezer harness. ; ordrng 1 W11224591 (Harness) and 1 Sh15

We serviced a

MAYTAG WASHER

Model MFW9800TQ0

Near Rochester, NY 14624

Tanner

Job Details: 05/02/2021

Q1 no Q2 no Q3 noComplaint of noise during spin?Hand spun. And bearing noise is present. Ran high spin and clanging noise is also heard. Basket is breaking off of drive shaft. New basket is no loner available for order. Unit not repairable.

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Victor, NY 14564

Dave

Job Details: 05/02/2021

Replaced agitator and screw . Unit tested good .

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Victor, NY 14564

Dave

Job Details: 05/02/2021

Replaced lid on unit due to hinge being broken .

We serviced a

WHIRLPOOL RANGE

Model WFG540H0ES1

Near Pittsford, NY 14534

Dave

Job Details: 05/02/2021

Customer spoke of uneven cooking while broiling adjust the broil burner . Customer asked on how to clean unit aqua lift not working . Magic eraser will take a lot of stuff off to clean it . Unit tested good .

We serviced a

GE WASHER

Model GTW220ACKWW

Near Rochester, NY 14619

Evan

Job Details: 05/02/2021

Customer is not available rescheduling for 5/4; schdld next appmnt for 5/4 TUE !

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Rochester, NY 14624

Tanner

Job Details: 05/02/2021

Q1 no Q2 no Q3 no Complaint of broken drawer. Inspected problem shelf and rail that should be permanently affixed to shelf has fallen off. This has cracked the drawer that slides into this shelf.; ordrng 1 W11243759 (Shelf with roller) and 1 W11257202 (Pan-deli)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Penfield, NY 14526

Tanner

Job Details: 05/02/2021

Q1 no Q2 no Q3 noComplaint of rattling noise. Noise is from stepper motor on FF damper. Ordering new damper.; rqstng P&A on 1 W11164593 (Damper)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ05

Near North Chili, NY 14514

Tanner

Job Details: 05/02/2021

Q1 no Q2 no Q3 noComplaint of no ice. Intermittent. Recorded following temps in FC: -4.7 degrees F.Not getting 120 VAC to IM. Power cycled unit. Now getting 120 VAC to IM. Jumped harvest circuit and ice maker would not move. Ice motor seized. Relaced ice maker. Tested unit and unit tested good.; dspstn on spec-tagged invntry: 1 WPW10300024 ICEMAKER

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW0

Near Farmington, NY 14425

Steve

Job Details: 05/02/2021

Replaced cam and belt for squealing when in high spin. The washer tested good. ; dspstn on spec-tagged invntry: 1 W10721967 CAM

We serviced a

MAYTAG WASHER

Model MVWB835DW3

Near Webster, NY 14580

Tanner

Job Details: 05/02/2021

Q1 no Q2 no Q3 noComplaint of noise during agitation. Customer provided video of noise. Following stored error:F0E3 overload errorF2E1 stucky keyRan autodiagnostic cycle. Completed but flashed F0E3 error. Unit should not flash error when empty. Examined under unit and found oil on rotor and rotor bolt. Gearcase has failed causing noise during agitation and friction from failing gearcase throwing overload error.Wash plate corroded to basket. Ordering new wash plate in event wash plate is broken during gearcase replacement.; rqstng P&A on 1 W11455453 (Gearcase) and 1 W10902814 (Wash plate) and 1 W10752187 (Wash plate bolt)

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ

Near Mendon, NY 14506

Dave

Job Details: 05/02/2021

Dispenser door not staying closed ordering dispenser.; ordrng 1 W11412300 (Dispenser)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM14

Near Canandaigua, NY 14424

Steve

Job Details: 05/02/2021

Replaced co er for broken tabs and cover not holding to ceiling. Replaced seperator for warm air entering ice bi. And clumping ice maker. Found the bladder and valve had frozen. The valve is leaking. Ordering valve. ; ordrng 1 WPW10341329 (Valve)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Churchville, NY 14428

Dave

Job Details: 05/02/2021

Ice maker not cycling . Checked for voltage unit has 120 volts . Ordering ice maker . ; ordrng 1 W11284458 (icemaker)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT790SAYM3

Near Webster, NY 14580

Tanner

Job Details: 05/02/2021

Q1 no Q2 no Q3 noComplaint of unit not completing wash. Following stored errors:F7E1 heater fault.Cleared errorsRan auto diagnostic cycle and wash motor never starts. Removed front panel. Connected cheater cord to motor circuit and motor still never runs. Confirmed 118.1 VAC from ACU to motor circuit. Needa new wash motor.Replaced motor sump assembly. Tested unit and unit tested good.; dspstn on spec-tagged invntry: 1 WPW10605057 PUMP

We serviced a

WHIRLPOOL REFRIGERATOR

Model ET1FTKXKT00

Near Rochester, NY 14626

James

Job Details: 05/02/2021

Q1 n. Q2 n. Q3 n. Unit leaking into ff section. Defrost drain clogged. Defrosted drain and verified it's clear.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ0

Near Rochester, NY 14612

James

Job Details: 05/02/2021

Q1 n. Q2 n. Q3 n. Replaced float switch and holder and tested. Ran unit for 15 minutes with no issues.

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Webster, NY 14580

Tanner

Job Details: 05/02/2021

Q1 no Q2 no Q3 noComplaint od no drain. Unit full of water. F9E1 error.Confrimed 120 VAC to drain pump from ACU. Swept sump for debris and found none. Replaced drain pump. Tested unit and unit tested good.; dspstn on spec-tagged invntry: 1 W11497943 MOTOR-DRAIN

We serviced a

WHIRLPOOL MW-HOOD COMBO

Model WML55011HB5

Near Rochester, NY 14624

Evan

Job Details: 05/02/2021

Replacing console due to console cracking in bottom left corner. Replaced console. Tested unit. Unit tested good

We serviced a

WHIRLPOOL WASHER

Model MVWX655DW2

Near Rochester, NY 14609

Tanner

Job Details: 05/02/2021

"Q1 no Q2 no Q3 noComplaint of noise during. Following stored errors: noneRan autodiagnostic cycle and completed without issue. Ran high spin and heavy agitation without issue. Inspected under unit. All drive components are properly installed. Belt is taught. Ran load of towels. As spin was winding down unit made screeching noise. Ordering new motor. Sound appears to be coming from motor pulley. Motor is very hot to touch.; ordrng 1 W11497303 (Motor), dspstn on spec-tagged invntry: 1 W11035751 GEARCASE"

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near Canandaigua, NY 14424

Steve

Job Details: 05/02/2021

Replaced cam and belt for squealing while spinning. The washer tested hood. ; dspstn on spec-tagged invntry: 1 W10721967 CAM

We serviced a

MAYTAG DISHWASHER

Model MDB7600AWW

Near Henrietta, NY 14467

Evan

Job Details: 05/02/2021

Noise customer is referring to is coming from wash motor that was just installed. Reordering wash motor ; ordrng 1 6-919922 (SUMP & MOTOR )

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF707ESS01

Near Geneseo, NY 14454

Dave

Job Details: 05/02/2021

Drain tube was plugged . Cleared drain tube and cleared ice . Unit tested good

We serviced a

WHIRLPOOL WASHER

Model WTW7500GC2

Near Rochester, NY 14609

Evan

Job Details: 04/29/2021

Replacing lid lock due to unit failing to spin out correctly. Replaced lock. Tested unit. Ran diagnostic cycle. Unit tested good

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Rochester, NY 14607

Evan

Job Details: 04/29/2021

Customer stated that bigger loads were not spinning out correctly. Checked for error codes discovered code F0E5 for off-balance load. Cleared code ran diagnostic cycle. Unit completed cycle as it should. Adjusted feet on unit due to unit not being level. Spoke with customer about proper cycle selection when washing larger items advise customer they need to use the deep water wash when washing jeans towels sweatshirts etc. unit itself tested good

We serviced a

KITCHENAID REFRIGERATOR

Model KFIV29PCMS03

Near Webster, NY 14580

James

Job Details: 04/29/2021

Q1 n. Q2 n. Q3 n. Unit not cooling. Compressor is loud. Icemaker is leaking. Partial frost pattern on freezer evap and temperature at 30 degrees. Sealed system leak. Need ff evap. Replace compressor for loud noise and possible damage. Parts under warranty. ; ordrng 1 W11116006 (Evap) and 1 WPW10143759 (Drier) and 1 8201675 (Compressor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHZ02

Near Geneva, NY 14456

Dave

Job Details: 04/29/2021

Defrost heater in FC section is not turning on . Verf 120 volts to heater . Ohm heater out and is open . Ordering thermistor harness with inline fuses and heater . Customer has extended warranty but wont take into effect yet . Customer is going to turn unit off and try to defrost .; ordrng 1 W10882092 (heater) and 1 W10858452 (harns-wire)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS312SNHB02

Near Irondequoit, NY 14609

James

Job Details: 04/29/2021

Q1 n. Q2 n. Q3 n. Door damaged upon delivery. Need freezer door; ordrng 1 LW10898296 (Door)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDHW01

Near Webster, NY 14580

James

Job Details: 04/29/2021

Q1 n. Q2 n. Q3 n. Auger yoke stripped onto motor shaft. Need to cut yoke to remove motor. Condenser fan is loud. Order fan and blade. ; ordrng 1 WP63052-2 (Yoke) and 1 WPW10317991 (Motor) and 1 WP12825803 (Blade) and 1 W11123104 (Motor)

We serviced a

MAYTAG DRYER

Model MGDC215EW2

Near Webster, NY 14580

James

Job Details: 04/29/2021

Q1 n. Q2 n. Q3 n. Replaced door switch and tested. One year warranty on repair.

We serviced a

KITCHENAID RANGE

Model KSGG700ESS1

Near Hilton, NY 14468

David

Job Details: 04/29/2021

Replaced touch pad due to cancel key not functioning. Unit tested ok.

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Rochester, NY 14612

David

Job Details: 04/29/2021

"Fabric softener is reimagining in the dispenser after loads are finished. Checked valve coil voltage and resistance. Water valves testing ok. I was able to get water to dispense into the fabric softener cup. Unable to recreate failure. Customer stated that this failure is consistent and that the fabric softener remains untouched by water. Ordering valve housing, dispenser, control and encoder. ; ordrng 1 W11116592 (Cobtrol) and 1 W11127357 (Housing) and 1 W11127356 (Panel) and 1 W10584420 (Softener encoder)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS00

Near Rochester, NY 14612

David

Job Details: 04/29/2021

"Found unit running but not cooling. Equalization pressures ok. Ran test 40 high side and low side pressures did not change. Wattage reading did not change significantly when the compressor was on. Ordering compressor. ; ordrng 1 W11025999 (Compressor.), dspstn on spec-tagged invntry: 2 W10896689 COUPLER BR 5X4"

We serviced a

JENN AIR RANGE

Model JJW9230DDB

Near Rochester, NY 14616

David

Job Details: 04/29/2021

Upper oven broil relay is fused closed causing the broil element to run full power during bake. Control 74008953 is NLA. Left breaker turned off.

We serviced a

MAYTAG WASHER

Model MHW6630HW1

Near Rochester, NY 14616

David

Job Details: 04/29/2021

SR7730627212 documented performance issues with techline. Went through use and care with customer. Items are not being cleaned consistently due to inconsistencies in loads/modifiers. Ran service diagnostics. Unit testing okay functionally. Made recommendations to the customer that will Improve wash performance.

We serviced a

WHIRLPOOL DRYER

Model LER7646JQ0

Near Williamson, NY 14589

James

Job Details: 04/29/2021

"Q1 n. Q2 n. Q3 n. Unit not heating found thermostat blown replaced thermostat kit and verified operation. ; dspstn on spec-tagged invntry: 1 279838 ELEMENT , used 1 279816 (Tstat), and 1 Sh15 from stock"

We serviced a

WHIRLPOOL DRYER

Model WED4800BQ1

Near Sodus, NY 14551

James

Job Details: 04/29/2021

Q1 n. Q2 n. Q3 n. Replaced timer and tested. Drum was 210 max on high. 185 on low. Unit functions properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ03

Near Williamson, NY 14589

James

Job Details: 04/29/2021

Q1 n. Q2 n. Q3 n. Removed dispenser and replaced retainer. Reinstalled dispenser and verified that dispenser is sealing. Customer is to monitor frost buildup. If problem persists replace door.

We serviced a

WHIRLPOOL REFRIGERATOR

Model MBF1956HEQ

Near Canandaigua, NY 14424

Steve

Job Details: 04/29/2021

"Found the refrigerator not cooling at all. Applied restart test and found the co press or is waiting for pressures to regulate before turning on. After it turns on the top of the compressor become hot. The discharge tube looks corroded. The compressor may have taken on water into the system. The refrigerator reds a compressor, start device and discharge damper is also loud and delayed on opening and closing. Ordering damper. ; rqstng P&A on 1 WP12532601Q (Discharge line) and 1 W10613606 (Start device) and 1 W10160407 (Compressor) and 1 WP67003903 (WP67003903) and 1 W10896689 (Coupler drier) and 1 W10897199 (Coupler compressor stub) and 1 W10897198 (Coupler compressor stub 2) and 1 W10897200 (Compressor stub 3) and 1 W10897193 (Coupler drier) and 1 WPW10143759 (Drier) and 1 W11506621 (6mm coupler) and 1 W11506623 (5mm coupler) and 1 W11506624 (4 mm coupler)"

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0AS03

Near Geneva, NY 14456

Dave

Job Details: 04/29/2021

Unit needs thermal fuse . Jumped fuse and unit turned on . Tested bake and broil element. Tested good . Ordering fuse WPW10545255; ordrng 1 WPW10545255 (fuse-thrml)

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Geneva, NY 14456

Dave

Job Details: 04/29/2021

Replace drain pump . Water valve and control . Calibrated unit ran auto diagnostics. Unit is now working as expected. ; dspstn on spec-tagged invntry: 1 W11399433 CONTROL

We serviced a

MAYTAG DRYER

Model MED5630HW2

Near Phelps, NY 14532

Dave

Job Details: 04/29/2021

Complaint is that clothes are not drying . Checked venting with tester . Tested good had good air flow in lint trap area . Checked cycling on and off temperatures. They were good . Spoke with customer about cycles used and is using correct cycles and isnt doing mixed loads. Talked about load sizes . Customer will try unit with recommendations. Washer is on max extract for spin .

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Lyons, NY 14489

Dave

Job Details: 04/29/2021

"Replace gear case, cam, belt, actuator, hub, wash plate, capacitor. Calibrated unit and ran auto diagnostics. Unit tested good .; dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 W11454734 GEARCASE , used 1 W10528947 (HUB) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC2

Near Newark, NY 14513

Dave

Job Details: 04/29/2021

Replaced gearcase . Slider . Rotor and screw . Calibrated unit and ran auto diagnostics. Tested in high spin . Unit tested good .; dspstn on spec-tagged invntry: 1 W10752189 SCREW

We serviced a

WHIRLPOOL WASHER

Model WET4027EW1

Near Fairport, NY 14450

Steve

Job Details: 04/29/2021

Ordering agitator for clothing persistently; ordrng 1 W10881748 (Agitator)

We serviced a

WHIRLPOOL DRYER

Model WED49STBW1

Near Rochester, NY 14626

David

Job Details: 04/29/2021

Replace timer blower T-Stat motor due to incorrect heat. Dryer tested OK customer to monitor

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Fairport, NY 14450

Steve

Job Details: 04/29/2021

Found shaft on gearcase is moving up and down while agitating and causing noise. Ordering gearcase for shaft moving up and down; ordrng 1 W11393685 (Gearcase)

We serviced a

WHIRLPOOL DRYER

Model WED8500DC1

Near Newark, NY 14513

Dave

Job Details: 04/29/2021

"Replaced motor . Blower , six rollers and tension pulley . Belt . Tested unit . Tested good .; dspstn on spec-tagged invntry: 2 349241T ROLLER-SUPPORT 2PK , used 1 349241T (ROLLER-SUPPORT 2PK) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFE540H0ES0

Near Rochester, NY 14619

Steve

Job Details: 04/29/2021

Found bake element is open. Ordering element. ; ordrng 1 W10779716 (Bake element)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM02

Near Rochester, NY 14624

Steve

Job Details: 04/29/2021

Found ice maker filling with very little water. Found braided line hooked to copper line. The copper line had better water flow than when it was hooked to braided line. Removed line. Temp in freezer was 0 degrees. Tested after to icemaker and the ice maker is filling now.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Spencerport, NY 14559

Evan

Job Details: 04/29/2021

Customer stating that unit will not produce ice and frost is forming in freezer. Called techline to document issue. Discovered with techline agent that ice box fan was not running causing issue with ice maker. Icebox is not maintaining temperature inside box causing low production. Referring to service pointer W10842568 for issue of ice forming in freezer. ; ordrng 1 W10846539 (ICE BOX FAN ) and 1 W10864519 (ADAPTER )

We serviced a

MAYTAG DRYER

Model MGD8630HW1

Near Spencerport, NY 14559

Evan

Job Details: 04/29/2021

"Customer stated that unit is still flashing f3e5 code for moisture sensor 2 shorted. ACU , main harness , front sensor harness both moisture sensors and inlet and outlet thermistor have all been previously replaced. Called techline to document issue due to multiple parts being replaced on unit. Techline is submitting unit to engineering for review of product due to same issue after multiple attempts at repair SR: 7730626748"

We serviced a

WHIRLPOOL OVEN

Model WEG750H0HZ0

Near North Chili, NY 14514

Steve

Job Details: 04/29/2021

Customer states the oven is leaking gas when sitting in standby and it builds over time. The line coming to oven is not leaking. Ordering gas valve regulator. ; ordrng 1 W10861656 (Gas regulator)

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Clifton Springs, NY 14432

Dave

Job Details: 04/29/2021

F5E2 door lock error F6E3 ACU not hearing UI . Ordering door lock and UI ; rqstng P&A on 1 WPW10443885 (door lock)

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW0

Near Rochester, NY 14604

Evan

Job Details: 04/29/2021

Maintenance tech is not available rescheduling for 4/30 at 9 am ; schdld next appmnt for 4/30 FRI 9 am

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW0

Near Clifton Springs, NY 14432

Dave

Job Details: 04/29/2021

Unit has over suds error code . Customer using to much soap . Causing some water out of the tub . Went over instructions on unit and best wash cycles . Customer instruct. Customer wanted new hoses to prevent any type of leaking from there . ; used 1 8212545RP (HOSE-FILL 2PK) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM06

Near Rochester, NY 14607

Evan

Job Details: 04/29/2021

Replacing refrigerator door due to door being delivered with dent discovered that freezer door also has dent. Replaced refrigerator door ordering freezer door.; ordrng 1 LW10638683 (FREEZER DOOR )

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDM00

Near Rochester, NY 14610

Tanner

Job Details: 04/29/2021

Q1 no Q2 no Q3 noReplaced door. Treated gasket with heat. Tested unit and unit tested good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADW7

Near East Rochester, NY 14445

Tanner

Job Details: 04/29/2021

Q1 no Q2 no Q3 noComplaint of poor drying and door has no resistance. Customer provided part that had fallen off door. Friction sleeves have failed. Following stored errors: none.Ran auto diagnostic. Unit leaking through front door during diagnostic cycle. Dry element is on and vaporizes water. Observed unit with outter door off and water is leaking through bottom at wave break. Both spray arms working properly. Unit not tidal waving. Ordering new inner door. Friction sleeves. Element is drying to capacity. Reccomended rinse aid to assist in drying. ; ordrng 2 WP8268961 (Friction Sleeve)s and 1 W10860142 (Inner Door)

We serviced a

MAYTAG WASHER

Model MHW8200FW0

Near Ontario, NY 14519

Tanner

Job Details: 04/29/2021

Q1 no Q2 no Q3 noUnit full of water. F9E1 error. Ran autodiagnostic and drain pump never starts. Put probes on drain circuit and drain getting 120 VAC when drain is requested. Needa new drain pump. Replaced drain pump. Tested unit via autodiagnostic and unit tested good.; used 1 WPW10605427 (PUMP) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHB1

Near Webster, NY 14580

Tanner

Job Details: 04/29/2021

Q1 no Q2 no Q3 noReplaced drain pump. Tested via autodiagnostic and unit tested good.

We serviced a

KENMORE COOKTOP

Model 917282800

Near Henrietta, NY 14467

Steve

Job Details: 04/29/2021

Found the bearing on the motor was bad. Quoted for motor and blower. The customer is going to replace.

We serviced a

AMANA REFRIGERATOR

Model ARB2214CW

Near Webster, NY 14580

Tanner

Job Details: 04/29/2021

Q1 no Q2 no Q3 noComplaint of no ice.Recorded following temp in freezer: -4.7 degrees F. Confirmed 120 VAC to IM when door switch closed. Jumped water circuit and unit receives water. Jumped harvest circuit and IM does not harvest. Ice motor has seized. Needs new Ice maker.Replaced Ice maker. Jumped harvest circuit and ice maker working properly. Advised customer to reject first batch of ice and allow 24 hours for Ice maker to be fully productive.; dspstn on spec-tagged invntry: 1 D7824706Q ICEMAKER

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS25XVMS3

Near Hilton, NY 14468

David

Job Details: 04/29/2021

Unit is not cooling properly due to a failing a voltage control board. Verified diagnosis with Techline. Ordering high voltage control. Tech Line had me disconnect Molean in hopes it would return cooling in the meantime. Reconnect Molean and return visit; ordrng 1 WPW10310240 (Control) and 1 Shipping

We serviced a

MAYTAG COOKTOP

Model MGR5765QDW

Near Irondequoit, NY 14617

Evan

Job Details: 04/27/2021

Customer stating unit will not heat during bake cycle. Upon inspection discovered ignitor was failing to glow. Confirmed 120v at ignitor. Replaced ignitor. Tested unit. Ran preheat to 350. Unit tested good ; dspstn on spec-tagged invntry: 1 12400035 IGNITOR

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JS0

Near Conesus, NY 14435

Dave

Job Details: 04/27/2021

Block and power cord melted . Repaired block . Customer needs to get new power cord . Unit should test good after customer gets new cord .

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Geneseo, NY 14454

Dave

Job Details: 04/27/2021

"Dryer is working . Checked dryer heater is good , unit power cord is good . Checked venting air flow . Venting flow was bad . Customer needs to clean venting . Gave tips on unit .customer instruct. Unit tested good ."

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Pittsford, NY 14534

Dave

Job Details: 04/27/2021

Replaced lid lock. Calibrated unit and ran auto diagnostics. Unit tested good.; dspstn on spec-tagged invntry: 1 W11307244 LATCH

We serviced a

WHIRLPOOL DRYER

Model WED92HEFW0

Near Livonia, NY 14487

Dave

Job Details: 04/27/2021

"Replaced rollers and tension pulley . Unit tested good .; dspstn on spec-tagged invntry: 1 279640 PULLEY-IDLER , used 2 349241T (ROLLER-SUPPORT 2PK) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF302ESS00

Near Churchville, NY 14428

Dave

Job Details: 04/27/2021

"Used nitrogen couldnt find leak . Called techline Sr 7730605734 . Didnt install evap or compressor. Installed uv drier .unit is cooling . I couldnt find any leaks . Customer will monitor unit . ; dspstn on spec-tagged invntry: 1 876765 TUBES-PROCESS 1 W10913906 VALVE 1/4' , and 1 WPW10143759 DRIER-UV DYE"

We serviced a

KITCHENAID RANGE

Model KSGG700ESS1

Near Pittsford, NY 14534

Dave

Job Details: 04/27/2021

Replaced console and control . Tested unit . Tested good

We serviced a

WHIRLPOOL DRYER

Model WED8000DW4

Near Pittsford, NY 14534

Tanner

Job Details: 04/27/2021

Q1 no Q2 no Q3 noReplaced UI. Now able to clear all errors in diagnostic. Tested unit and unit tested good.

We serviced a

MAYTAG REFRIGERATOR

Model MBF2258FEZ01

Near Rochester, NY 14616

James

Job Details: 04/27/2021

Q1 n. Q2 n. Q3 n. Damper makes grinding noise. Replaced damper and tested. Unit functions properly. Labor paid on microwave work order. ; dspstn on spec-tagged invntry: 1 WPW10594330 CONTROL

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Hilton, NY 14468

David

Job Details: 04/27/2021

Customer is not getting any ice. Found e2 lost position error in diagnostics. The ice maker passed harvest test. Ice level sensor reading properly with freezer temps at -4. Cycled power to clear error. Proceeding with ice maker order ; ordrng 1 W11294907 (Ice maker)

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Rochester, NY 14618

Tanner

Job Details: 04/27/2021

"Q1 no Q2 no Q3 noComplaint of upper rack not shutting properly. Binding of upper rails. Inspected unit and upper rack does not shut smoothly but does open smoothly. Found upper rails are contacting door gasket on both sides. Checked level of unit and front of unit pitched high but left to right perfectly level. Tub is not a perfect square causing rails to push outward incorrectly. Ordering new tub. Return with rails and new tub.; ordrng 1 WPW10681507 (Tub), dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK"

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near Rochester, NY 14620

Tanner

Job Details: 04/27/2021

"Q1 no Q2 no Q3 noComplaint of grinding noise, metal on metal sounding. During spin. Ran autodiagnostic and during spin sound noise is present. This is sound of belt slipping. Inspected under carriage and belt fits but is easily removed and reinstalled. Belt should be taught enough that removal and reinstalling is more difficult. Ordering new drive belt.; ordrng 1 W11239857 (Belt), dspstn on spec-tagged invntry: 1 W10721967 CAM"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Rochester, NY 14617

David

Job Details: 04/27/2021

Replaced damaged drain hose. Unit tested good.

We serviced a

WHIRLPOOL WASHER

Model WTW4850HW1

Near Webster, NY 14580

James

Job Details: 04/27/2021

Q1 n. Q2 n. Q3 n. Replaced basket. Basket wouldn't seat fully. Replaced hub and calibrated. Ran drain and spin successfully. ; used 1 W10528947 (HUB) from stock

We serviced a

MAYTAG MW-HOOD COMBO

Model MMV4206FZ2

Near Rochester, NY 14616

James

Job Details: 04/27/2021

Q1 n. Q2 n. Q3 n. Unit not heating. Replaced magnetron and tested twice. Unit functions properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB2FHDXWS04

Near East Rochester, NY 14445

Steve

Job Details: 04/27/2021

Found evaporator fan motor getting power but not running. Ordering fan. There is also a large chunk of ice around right top side of evaporator that will need to be removed with steamer. ; ordrng 1 W11024089 (Fan evap) and 1 Sh15 (Shipping)

We serviced a

MAYTAG WASHER

Model mvwx655dw0

Near Ontario, NY 14519

James

Job Details: 04/27/2021

"Q1 n. Q2 n. Q3 n. Unit not agitating. Replaced hub and ran calibration. Unit functions properly. ; ordrng 1 Sh15, dspstn on spec-tagged invntry: 1 W10528947 HUB"

We serviced a

KENMORE REFRIGERATOR

Model 106.58963701

Near Fairport, NY 14450

Steve

Job Details: 04/27/2021

Found defrost drain was plugged. Removed ice and s asked drain the drain is flowing now.