We serviced a
KITCHENAID RANGE
Model KFEG500ESS3
Near Oswego, NY 13126
Chuck
Job Details: 08/16/2022
"Customer is concerned about the front of the cooktop getting hot while oven is in operation. Front of cooktop is warm to the touch but seems to be normal for an electric range. door gasket tested good, oven is cycling as it should . Unit tested good"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW1
Near West Monroe, NY 13167
Chuck
Job Details: 08/16/2022
"Replaced gearcase, hub , screws and tub. Calibrated unit. Ran a diagnostic test cycle in which the unit operated normally. I also ran a rinse and spin with towels in which the unit completed the spin cycle as intended. Unit tested good"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB2
Near Rochester, NY 14625
Andres
Job Details: 08/16/2022
"Customer stated unit was not igniting the burners. Diagnosed unit and found one of the connections in the back was cut. I spliced and recconected connection. Tested unit, all burners now ignite properly. Customer also pointed out that the right back burner knob keeps falling off. I looked at knob and saw that it was cracked. ; ordrng 1 WPW10339442 (Knob)"
We serviced a
WHIRLPOOL DRYER
Model WED75HEFW1
Near Webster, NY 14580
Andres
Job Details: 08/16/2022
"Customer stated unit was not starting when pressing start. Diagnosed unit and found thermal fuse was open. Had fuse in my van, replaced it and put unit back together. Tested unit now working properly.; used 1 W10909685 (Thermal fuse) from stock"
We serviced a
JENN AIR MICROWAVE
Model JMW3430DP02
Near Pittsford, NY 14534
Jeremy
Job Details: 08/16/2022
"Could not get unit into diagnostic to verify error code. Lower oven would not run and power button on console did not work. Turned off breaker, removed console and reseated all connections, restored power and all began to function properly. Still unable to get in diagnostic due to slow response from oven cancel button. Quoting for replacement of console.; rqstng P&A on 1 W11236885 (Console) and 1 Sh15 (Shipping)"
We serviced a
KENMORE DRYER
Model 11066812690
Near Pittsford, NY 14534
Jeremy
Job Details: 08/16/2022
"Dryer is not heating, checked and found open heating element. Customer elected to not repair."
We serviced a
WHIRLPOOL WASHER
Model NFW5800HW4
Near Fairport, NY 14450
Jeremy
Job Details: 08/16/2022
Replaced console for being unresponsive. Unit checks good.; dspstn on spec-tagged invntry: 1 W11325578 CONSOLE
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM03
Near Macedon, NY 14502
Jeremy
Job Details: 08/16/2022
Replaced icemaker for not cycling.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Canandaigua, NY 14424
Jeremy
Job Details: 08/16/2022
Found loud noise coming from freezer section. Determined problem to be evap Fan to be faulty. Ordering fan motor and blade.; ordrng 1 W11559968 (Evap Fan motor) and 1 WP2169142 (Fan Blade)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW
Near Dansville, NY 14437
Jeremy
Job Details: 08/16/2022
"Found dryer with broken belt, seized roller and faulty idler pulley. Used repair kit to replace idler, rollers and belt. Dryer checks good; used 1 4392065 (REPAIR KIT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Rochester, NY 14625
Dave F
Job Details: 08/16/2022
Ice maker still not making ice . Ordering ice maker ; ordrng 1 W11579560 (Ice maker)
We serviced a
KITCHENAID RANGE
Model KSDB900ESS0
Near Pittsford, NY 14534
Dave F
Job Details: 08/16/2022
F1E0 Main control fault stored in unit . Unit is working . Checked unit in diagnostics tested good . Checked oven temps was 360 when set to 350 calibrated unit down -10 . Customer will monitor unit . If problem persists order order W11099784 main control
We serviced a
KENMORE REFRIGERATOR
Model 106.59202990
Near Fairport, NY 14450
Dave F
Job Details: 08/16/2022
Defrosted unit again and installed bi metal . Unit tested good .
We serviced a
KENMORE REFRIGERATOR
Model 106.51182113
Near Victor, NY 14564
Dave F
Job Details: 08/16/2022
Unit has sealed system leak in evap area . Customer is going to seek new unit
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Mendon, NY 14506
Dave F
Job Details: 08/16/2022
"F7E4 motor drive over voltage F7E8 motor over temp . Found the slider was not falling back into position. Replaced slider and calibrated unit . Unit tested good . If problem persists order control W11135392 , motor W10754158 , gearcase W11393685 , rotor W10754161 , slider W10734521 . Unit has 5 year warranty ; used 1 W10734521 (SLIDER) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Honeoye Falls, NY 14472
Dave F
Job Details: 08/16/2022
Replaced ice maker . Left hand drawer . Drawer came with UI . Replaced main control and main UI . Testers unit tested good customer has not had a problem since we turned the ice maker off . If problem persists order ice maker fan W10846539
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Spencerport, NY 14559
Josh Henchen
Job Details: 08/16/2022
"Customer stated fridge was del. 7/12/22 no delivery date proof. Replaced damaged door and shelfing. Re aligned doors, Hairdryer on new seal to form to fridge. Checks good. Customer needs a whirlpool logo sticker.; dspstn on spec-tagged invntry: 1 LW10912110 DOOR"
We serviced a
GE RANGE
Model JGBS66REK4SS
Near Rochester, NY 14613
Josh Henchen
Job Details: 08/16/2022
"Customer stated when front right burn gets turn on the stove starts clicking. Checked and found even after you turn off burner clicking continues. Took and found loose connection at front right burner, reconnected. Tested burner 4 times no problems, Range checks good."
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Rochester, NY 14613
Josh Henchen
Job Details: 08/16/2022
"Customer stated dryer had F2E2 code. Checked and found unresponsive UI, damaged control due to roaches. Dryer needs new control W11525997.; ordrng 1 W11525997 (Control)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Rochester, NY 14609
Josh Henchen
Job Details: 08/16/2022
"Replaced drain pump. Ran diagnostic, no codes, washer checks good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHT2
Near Syracuse, NY 13212
Chuck
Job Details: 08/16/2022
"Customer stated unit is not heating. Error code F7E1-no heat. I ran a diagnostic test cycle in which the heater did not come on. Heater is receiving the proper voltage, heater tested bad. Ordering heating element W10518394; ordrng 1 W10518394 (Heating element)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Syracuse, NY 13208
Chuck
Job Details: 08/16/2022
Customer stated unit is still not completing a cycle. Unit stored an error code F7E1-speed fault. Unit does have the Nidec actuator. Replaced actuator WPW10006355. Calibrated unit. Ran a diagnostic test cycle in which the unit operated normally. I ran a quick wash cycle to confirm that the unit will go into a spin. Unit tested good ; used 1 WPW10006355 (Actuator) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Penfield, NY 14526
Andres
Job Details: 08/16/2022
Installed new ice container. When I arrived ice maker was not plugged in but their was ice in mold. I cycled the ice maker and manually filled it. Ice maker and dispenser are working correctly.
We serviced a
MAYTAG WASHER
Model MVWB855DC4
Near Penfield, NY 14526
Josh Henchen
Job Details: 08/16/2022
Replaced lid and hinges. Washer checks good. ; dspstn on spec-tagged invntry: 1 WP8563965 HINGE
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HV07
Near Honeoye Falls, NY 14472
Jeremy
Job Details: 08/16/2022
Found that display is blank but all buttons work and microwave functions. Ordering control.; ordrng 1 W11184553 (Control)
We serviced a
WHIRLPOOL DRYER
Model WED5300SQ0
Near Rochester, NY 14609
Andres
Job Details: 08/16/2022
"Customer stated unit was not heating or advancing. Diagnosed unit, checked hi temp fuse and heating element both tested good. Times is not sending voltage to element unit needs new timer. Gave customer quote for repair. He chose not to get it done."
We serviced a
WHIRLPOOL DRYER
Model GGW9250PW3
Near Webster, NY 14580
Andres
Job Details: 08/16/2022
Customer stated unit was not heating. Diagnosed unit and found that unit was igniting and flame would come on but after the unit cycled a few times the igniter would turn on but flame would not come on. I replaced the coils on the unit and watched for a few minutes. Unit was cycling properly and is now heating ; used 1 279834 (Coils) from stock
We serviced a
WHIRLPOOL DRYER
Model LGR7646EQ1
Near Rochester, NY 14624
Josh Henchen
Job Details: 08/16/2022
"Customer stated dryer not heating. Check and found no smell of gas, coils tested open. Replaced coils, couldn't test unit due to no gas, recommended gas company to check lines. If problem persists order ignitor 279311.; used 1 279834 (COIL KIT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM02
Near Caledonia, NY 14423
Ray Benedetto
Job Details: 08/16/2022
"Unit has no cooling in fridge side. Ice buildup behind freezer evap cover concentrated near capillary tube and evaporator. Thawed out ice, no frost pattern on evap. Needs sealed system repair.; ordrng 1 W10836706 (Evaporator) and 1 WPW10143759 (Drier) and 1 W11506635 (Access Valve) and 1 W11504436 (Coupler 5/1.8) and 1 W11504445 (Coupler 5/4) and 1 W11504420 (Coupler 8/6) and 1 W11506620 (Coupler 8) and 1 W11504423 (Coupler 8/2)"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Auburn, NY 13021
Doug Balcom
Job Details: 08/16/2022
"Replaced gearcase, motor, actuator, belt, splutch, and control. Calibrated unit. Ran diagnostic test. No codes. Unit is operating as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHB0
Near Churchville, NY 14428
Ray Benedetto
Job Details: 08/16/2022
Found broken wheel in top Dish Rack. Installed new adjuster. Rack is operable.; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Rochester, NY 14606
Ray Benedetto
Job Details: 08/16/2022
Unit threw F8E4. Customer cleaned out tray. User Interface is not responding to some commands and partially lighting up. Ordering UI for further troubleshooting.; ordrng 1 W11460962 (User Interface)
We serviced a
WHIRLPOOL OVEN
Model WFG775H0HV2
Near Honeoye Falls, NY 14472
Jeremy
Job Details: 08/16/2022
"Control has intermittent F2E1 error code. Checked all connections, ordering control.; ordrng 1 W11175139 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5KVEXVB07
Near Hilton, NY 14468
James
Job Details: 08/16/2022
Icemaker wasn't cycling then began functioning day of service. Ice only dispensing crushed ice. Ice bin didn't align with actuator. Reinstalled ice bin and tested dispenser.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08 USE
Near Rochester, NY 14608
Ray Benedetto
Job Details: 08/16/2022
"Unit making ice, but not dispensing. Solenoid paddle raising but motor not moving it's position. Ordering auger parts for fix.; ordrng 1 W11307588 (Bracket) and 1 W11310391 (Motor Dispenser) and 1 WP2152713 (Solenoid) and 1 W11218402 (Harness) and 1 WPW10169511 (Coupling) and 1 W10850503 (Guide)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ
Near Rochester, NY 14612
Dave L
Job Details: 08/16/2022
Sr7734368866 unit has no charge after repair. Product documented with manufacturer and is unrepairable. Whirlpool to contact customer
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KPS0
Near Rochester, NY 14616
Dave L
Job Details: 08/16/2022
Customer concerned with long run times / running all night. Found f8e2 error in diagnostics and water in drip pan. Ran test cycle found tub gasket deformed in upper left corner causing water to enter drip pan. Ordering gasket ; ordrng 1 W11483553 (Gasket)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHV00
Near Rochester, NY 14626
Dave L
Job Details: 08/16/2022
Ice maker fill tube frozen. E5 error in diagnostics. Ordering UI heater and ice maker. ; ordrng 1 W11579560 (Ice maker) and 1 W11387387 (Dispenser) and 1 W11087201 (Heater)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Brockport, NY 14420
Dave L
Job Details: 08/16/2022
Checked unit for abnormal noise. Noises are typical for this unit. Water is not advertised as chilled water and will likely always be warmer than the fresh food set point. Checks ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Hamlin, NY 14464
Dave L
Job Details: 08/16/2022
Unit will not complete cycles because the wash basket is broken. Ordering basket parts and Gearcase ; ordrng 1 W10554251 (Wash basket) and 1 W11454741 (Gearcase) and 1 WP389140 (Block) and 1 WP21366 (Spanner)
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Clifton Springs, NY 14432
Doug Balcom
Job Details: 08/16/2022
"Customer states unit is making noise. Found gearcase leaking oil. Motor and clutch are oil soaked. Ordering stator, clutch, slider, rotor and washplate.; ordrng 1 W10902814 (Washplate) and 1 W10915700 (Stator) and 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 W10915701 (Rotor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Rochester, NY 14624
James
Job Details: 08/16/2022
Unit not cooling ff section. Leds flickering on ui. Freezer fan starts then stops and sounds like a helicopter. Need fan and ui. ; ordrng 1 W11224591 (Fan) and 1 W11387387 (Ui)
We serviced a
AMANA WASHER
Model NFW5800HW2
Near Palmyra, NY 14522
Doug Balcom
Job Details: 08/16/2022
"Customer states they get a F9E1 error code. Ran diagnostic test found F9E1, F8E1, and F0E1 error codes. Cleaned drain pump filter. Ran diagnostic test no codes. Unit is operating as designed. Advised customer that drain standpipe is too short and that they are using too much soap."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW0
Near Rochester, NY 14606
James
Job Details: 08/16/2022
Replaced suspension and calibrated. Tested and found no issues. One year warranty on repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Rochester, NY 14613
James
Job Details: 08/16/2022
Waiting for part ; ordrng 1 W11035836 (Control) and 1 WPW10383615 (Thermistor) and 1 WPW10333887 (Cover)
We serviced a
MAYTAG DRYER
Model MGD6000XR0
Near Rochester, NY 14609
Ray Benedetto
Job Details: 08/16/2022
"Replaced motor, blower housing and wheel to correct noise issue. Verified heat and power. All systems go."
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW1
Near Irondequoit, NY 14617
James
Job Details: 08/16/2022
"Unit shakes in spin cycle. Inspected and couldn't find problem. Replaced belt and calibrated. Tested load on bulky and unit goes off balance in rinse cycle. ; ordrng 1 W11130362 (Suspension) and 1 W11454734 (Gearcase), used 1 Wpw10006384 (Belt) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHV02
Near Irondequoit, NY 14622
James
Job Details: 08/16/2022
Unit not making ice in freezer. Cycled bail arm up and down then icemaker cycled after. If problem persists replace W10886939
We serviced a
MAYTAG FREEZER
Model MFI2269FRZ03
Near Webster, NY 14580
Dave L
Job Details: 08/16/2022
"Compressor damaged during transit. Re ordering compressor ; ordrng 1 W11209866 (Compressor), dspstn on spec-tagged invntry: 4 W11504416 COUPLER BR 8.5X6 2 W11504431 COUPLER BR 7.5X5 , 1 W11506635 VALVE 1/4' , and 1 WPW10143759 DRIER-UV DYE"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHB00
Near Webster, NY 14580
Dave L
Job Details: 08/16/2022
"Compressor damaged in transit. Reordering compressor ; ordrng 1 W10507884 (Compressor), dspstn on spec-tagged invntry: 1 W11504432 COUPLER BR 6X5 1 W11506635 VALVE 1/4' , and 1 WPW10143759 DRIER-UV DYE"
We serviced a
MAYTAG REFRIGERATOR
Model PBF2253HEW
Near Webster, NY 14580
Dave L
Job Details: 08/16/2022
Unit is not cooling due to a refrigerant leak. Suspecting evaporator and discharge tube. Quoted for evap. And compressor. Customer is going to replace
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Syracuse, NY 13210
Chuck
Job Details: 08/16/2022
Steam out ice off the Evap. Replaced harness and thermistor. Unit tested good I asked customer to monitor and let us know if there are any issues.
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH31017HZ04
Near Rochester, NY 14618
Ray Benedetto
Job Details: 08/16/2022
"Bottom lamp was staying on and not turning off when command is pressed. Replaced ACU due to open relay. Tested for power and heat, all operations normal.; dspstn on spec-tagged invntry: 2 8206232A BULB and 1 W11552018 ACU"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Palmyra, NY 14522
Doug Balcom
Job Details: 08/16/2022
"Replaced gearcase, rotor, stator and clutch. Ran diagnostic test no codes. Unit is operating as desiged"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS342FIAB00
Near Rochester, NY 14618
Ray Benedetto
Job Details: 08/16/2022
Ice maker filling with water and freezing but not dropping. Will return with ice maker for further troubleshooting.; ordrng 1 WPW10445782 (Ice Maker)
We serviced a
MAYTAG REFRIGERATOR
Model MFI2067AEQ
Near Ontario, NY 14519
James
Job Details: 08/16/2022
"Ff section freezing. Tested diagnostics, ff reads 65 at 40 degrees and ambient read 84 at 72 degrees. Ff thermistor was 5500ohms at 80 deg, spec was 10k ohms. Cant verify if thermistor or control is defective. Re test freezer temp and ff thermistor on return. ; ordrng 1 W10890094 (225 board) and 1 Sh15 and 1 12002355 (Thermistor)"
We serviced a
KITCHENAID 50#IM 18' FS
Model KUIC18NNXS0
Near Rochester, NY 14618
Dave L
Job Details: 08/16/2022
Replaced water valve due to an open coil. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Savannah, NY 13146
Doug Balcom
Job Details: 08/16/2022
Customer states refrigerator is warm. Found unit not defrosting. Ordering heater and harness. ; ordrng 1 W11546681 (Harness) and 1 W11546610 (Heater)
We serviced a
KENMORE DRYER
Model 110.64983200
Near Webster, NY 14580
James
Job Details: 08/11/2022
Unit not heating. Tested and found wire terminal melted at heating element. Replaced terminal and tested. Unit functions properly. If problem persists replace heating element.
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Rochester, NY 14625
James
Job Details: 08/11/2022
Unit gets stuck in cycle. No errors. Ran diagnostics successfully. Performed software update and tested drain and spin. If problem persists replace W11583890
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Rochester, NY 14609
James
Job Details: 08/11/2022
Unit not washing. 115v to pump at 8ohms. Need pump. Customer contacting whirlpool for possible authorization Need W11087376; ordrng 1 W (Pump) and 1 Sh15
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFW00
Near Rochester, NY 14605
James
Job Details: 08/11/2022
"Unit developing frost in freezer. Freezer door not self closing. Sealed liner and replaced hinge bushing. Customer is to monitor. ; used 1 W10841140 (Adhesive), and 1 542638 (Grease) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Rochester, NY 14622
James
Job Details: 08/11/2022
Replaced element and tested. ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Honeoye Falls, NY 14472
Jeremy
Job Details: 08/11/2022
"Replaced gearcase, cam, drive bland spanner nut. New tub is damaged, balance ring is broken and separated from basket. Need to order new basket to complete repair. ; ordrng 1 W10554251 (Basket), dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 WP21366 NUT-SPANNER"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV05
Near Geneseo, NY 14454
Jeremy
Job Details: 08/11/2022
Found small amount of moisture on top of freezer door gasket. Customer stated condensation issue has cleared up mostly after turning on humidity control. Checked and found that all seals are sealing properly and doors are closing properly. some condensation is normal during humid temperatures. Right hand fresh food door is over foamed and insulation is coming out of the seam at the top of the door. Ordering door under 30 day cosmetic warranty.; ordrng 1 W10879190 (Right Door)
We serviced a
WHIRLPOOL DRYER
Model WED5600VQ0
Near Pittsford, NY 14534
Ray Benedetto
Job Details: 08/11/2022
"Unit not tumbling when Start button pressed. Found open thermal Fuse. Replaced fuse and tested for power, heat and spin. All operations normal.; used 1 W3392519 (Thermal Fuse) from stock"
We serviced a
KITCHENAID RANGE
Model KGRC707LBS0
Near Rochester, NY 14618
Ray Benedetto
Job Details: 08/11/2022
"Unit had no LED lights on display. Disconnected ribbon leads and cleaned off. Display is operable, but faded. Needs control panel to fix, ordering.; ordrng 1 9782418CB (Control Panel)"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKW0U
Near Spencerport, NY 14559
Ray Benedetto
Job Details: 08/11/2022
"Unit was leaking underneath. Found brass bushing on heating element deteriorated. Unit had water marks in rear of unit underneath element. Replaced heating element per Service Pointer W11540964, S17304. Verified no leakage, operating normal.; used 1 W11537778 (Heating Element) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Rochester, NY 14624
Ray Benedetto
Job Details: 08/11/2022
Replaced motor and blower wheel. Tested for power and heat. All operations normal.; dspstn on spec-tagged invntry: 1 279827 MOTOR
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Churchville, NY 14428
Ray Benedetto
Job Details: 08/11/2022
"Customer concerned with noise during agitation. No fault codes. Ran auto-diagnostic, no abnormal noises. Tested agitation manually, no excessive noises. Checked under carriage, all components normal."
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ02
Near Canandaigua, NY 14424
Dave F
Job Details: 08/11/2022
Shelf that came in was just the glass . Need additional parts . Ordering whats needed ; ordrng 1 WPW10468556 (track) and 1 WPW10468555 (track) and 1 WPW10486290 (shelf-glas) and 1 WPW10468557 (track)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Mattydale, NY 13211
Chuck
Job Details: 08/11/2022
Unit had bad heater. Replaced heating element. Left old heater with customer. Unit tested good
We serviced a
JENN AIR DISHWASHER
Model JDTSS244GS0
Near Fayetteville, NY 13066
Chuck
Job Details: 08/11/2022
Replaced drain hose. Ran a diagnostic test cycle and unit operated normally. Unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Syracuse, NY 13212
Chuck
Job Details: 08/11/2022
Unit had bad heater. Replaced heating element. Left old heater with customer. Unit tested good
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Syracuse, NY 13212
Chuck
Job Details: 08/11/2022
Replaced fill valve. Unit tested good
We serviced a
MAYTAG DRYER
Model MGDX655DW2
Near Baldwinsville, NY 13027
Chuck
Job Details: 08/11/2022
"Units knob fell off and customer also concerned about drying times. I found that the stem on the timer that holds the knob had broken off. I replaced timer and then tested unit for air quality, units airflow tested good. I explained to the customer that the long drying times are due to a clog in the venting and to replace duct. Unit tested good."
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Auburn, NY 13021
Doug Balcom
Job Details: 08/11/2022
"Customer states unit will not spin. Gets stuck on Rinse. Ran diagnostic test found F8E1 error code. Speed sensor fault. Ran calibration and unit is grinding in agitate and spin. Ordering gearcase, motor, capacitor, belt, splutch, and control. ; ordrng 6 8533953 (Screw)s and 1 W10528947 (Hub) and 1 W11385424 (Retainer) and 1 W11608058 (Control) and 1 W11454372 (Gearcase) and 1 W10832724 (Motor) and 1 W11239857 (Belt) and 1 W10913953 (Actuator) and 1 W11395618 (Capacitor) and 1 W10721967 (Splutch) and 1 W10919191 (Washplate)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM03
Near Macedon, NY 14502
Jeremy
Job Details: 08/11/2022
Found that ice maker is not emptying tray due to ice level arm being stuck. Ordering icemaker.; ordrng 1 W11284458 (Icemaker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Fairport, NY 14450
Jeremy
Job Details: 08/11/2022
Found ice build up on end of fill tube to freezer ice maker caused from slow drip from fill valve. Ordering fill valve and dual Valve.; ordrng 1 W11430645 (Dual Valve) and 1 W10865826 (Fill Valve)
We serviced a
WHIRLPOOL WASHER
Model NFW5800HW4
Near Fairport, NY 14450
Jeremy
Job Details: 08/11/2022
Found console is unresponsive. Ordering console.; ordrng 1 W11325578 (Console)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Rochester, NY 14618
Josh Henchen
Job Details: 08/11/2022
Replaced faulty drain pump. Ran diagnostic check found F6E4. Diagnostic & Recalibration cycle checks good. Cleared codes. Dishwasher checks good.
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFZ
Near Rochester, NY 14612
Dave L
Job Details: 08/11/2022
Shimmed deli shelf unit it was secure enough to keep bin in place. ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Spencerport, NY 14559
James
Job Details: 08/11/2022
Replaced adapters and tested. Door closes properly.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH78019HZ0
Near Spencerport, NY 14559
James
Job Details: 08/11/2022
Replaced door and tested. Unit functions properly.
We serviced a
WHIRLPOOL RANGE
Model KSGG700ESS3
Near Rochester, NY 14612
Dave L
Job Details: 08/11/2022
Storage drawer was not sitting level. Installed a missing screw on the left side rail and adjusted drawer until level.
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Rochester, NY 14616
Dave L
Job Details: 08/11/2022
Console is unresponsive to commands. Ordering console and control. ; ordrng 1 W11561182 (Console) and 1 W11481108 (Control)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Sweden, NY 14420
Dave L
Job Details: 08/11/2022
"Unit would not complete cycles due to a worn cam and broken actuator arm. Replaced both. Tested ok. M; used 1 W10721967 (CAM), and 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Brockport, NY 14420
Dave L
Job Details: 08/11/2022
Replaced control due to aid flow fault. Unit tested good.
We serviced a
MAYTAG DRYER
Model MEDC465HW
Near Brockport, NY 14420
Dave L
Job Details: 08/11/2022
"Checked rollers, felt and motor for noisy operation. Reseated front panelFelt to dampen noise."
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFC0
Near Pittsford, NY 14534
Jeremy
Job Details: 08/11/2022
Unit has F9E1 error for slow drain. Drain pump is operating as expected. Found that dispenser holes are clogged and not dispensing water correctly and adding detergent during rinse. Advised customer to run unit without load and go cartridge and to use only a single dose of detergent per load to try and reduce amount of suds in machine.; O-emld tckt
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Pittsford, NY 14534
Jeremy
Job Details: 08/11/2022
Replaced heater in accordance with special project. Unit checks good.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Pittsford, NY 14534
Andres
Job Details: 08/11/2022
Replaced heating element. Tested unit and watched for leaks did not see any. Unit is working properly.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Geneva, NY 14456
Doug Balcom
Job Details: 08/11/2022
Customer not home waited 15 minutes left door tag. Tried contacting customer multiple times. ; saved tckt
We serviced a
WHIRLPOOL OVEN
Model WEG745H0FS0
Near Rochester, NY 14620
Dave F
Job Details: 08/11/2022
Replaced the gas valve . Cooling fan and knobs . Tested unit . Tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Fairport, NY 14450
Dave F
Job Details: 08/11/2022
Called techline SR 7734332193 . Unit has a single drip has you pull the glass away . Parts that have been changed hasnt stopped the drop. Techline said that this is normal . Customer to call customer service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Perinton, NY 14450
Dave F
Job Details: 08/11/2022
Doors on unit not sealing correctly and causing frost build on in the freezer section . Cleaned out frost and ice . Adjusted the gaskets and not the unit is sealing. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMHV03
Near Pittsford, NY 14534
Dave F
Job Details: 08/11/2022
"-5 in freezer ,freshfood 36 .. customer is saying the ice cream gets soft and the ice cubes get watery . Temps were good . Freezer set to 7 and should be around -5 freshfood was set to 3 and was 36 which is good . Followed service pointer W11604003 door hard to open fixed that . Unit tested good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Brockport, NY 14420
Dave L
Job Details: 08/11/2022
Unit will not cool due to a failedCompressor. Top right hinge missingOrdering compressor and hinge; ordrng 1 R600kit (R600 kit) and 1 W11370574 (Compressor) and 1 W11504431 (High side to compressor) and 1 W11506460 (Suction tube) and 1 W11502743 (Subcooler) and 1 W11504432 (6-5) and 1 W11504431 (7-5) and 1 W11504415 (8.6-8) and 1 876765 (Tubes) and 1 W10913906 (Process tube) and 1 W11167022 (Right too hinge)
We serviced a
KENMORE DISHWASHER
Model n/a
Near Rochester, NY 14610
Jeremy
Job Details: 08/11/2022
"Unit has stuck key indication. Unable to identify model as sticker has been removed. Would need new control board, unable to look up part without model number. Customer is going to purchase new dishwasher as cost of repair would be too high."
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW1
Near Canandaigua, NY 14424
Doug Balcom
Job Details: 08/11/2022
Customer states they are getting a F9E2 ERROR code. Ran diagnostic test. Got F9E2 ERROR code. Drain assembly error. Found drain hose not routed properly. Unable to get machine out of closet it's in. Customer will have machine moved and reroute the drain hose.