Local Reviews

Appliance Tec Rated 4.8 out of 5 stars based on 503 customer reviews

David L.

David L.

RANGE WHIRLPOOL KSDG950ESS0 Drawer is dented. Ordering drawer. ; ordrng 1 W11098455 (panel-drwr)

Near Sachem Way, Rochester, NY 14617
Dave F.

Dave F.

DISHWASHER KITCHENAID KDFE304DBL1 Door gasket is torn . Called new leaf. New leaf said the model didn't match but the serial did . Sent new leaf picture of model serial . Said that they will get that changed said go ahead with repair and they will send auto code in invoice. Replaced gasket tested dishwasher. W10300924V Tested good .; used 1 W10300924V (GASKET) from stock

Near Misty Pine Rd, Fairport, NY 14450
Dave F.

Dave F.

RANGE GE PB975SP5SS Clock button not working . Control is discontinued WB27T11328 . No damage and everything seems to be working as expected. Spark may have been from customer unplugging unit and having a burner on while doing so .

Near Hertfordshire Way, Victor, NY 14564
David L.

David L.

WASHER MAYTAG MVWB766FW0 Unit is making a grinding noise during spin. Replacing gearcase. Unit under 5 year standard warranty. ; ordrng 1 W10811956 (drum assy)

Near Maplewood Ln, Webster, NY 14580
David L.

David L.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Re installed detergent lid that the coming off. Unit tested good.; dspstn on spec-tagged invntry: 1 W10861000 DISPENSER

Near Brentfield Cir, Rochester, NY 14617
David L.

David L.

RANGE WHIRLPOOL WFG540H0ES1 Oven not lighting consistently. Bake ignitor is weak and not always lighting the burner. Ordering ignitor; ordrng 1 WPW10324262 (igntr-oven)

Near Webster, NY 14580
David L.

David L.

REFRIGERATOR WHIRLPOOL WRB322DMBW00 Light switch contacts were broken which was interrupting proper operation of the damper. Repaired switch. Customer to monitor

Near Daytona Ave, Webster, NY 14580
Steve M.

Steve M.

WASHER MAYTAG MVWX655DW0 Replaced wash plate for stripped wash plate causing no spin. The washer tested good.

Near Sagebrook Way, Webster, NY 14580
Steve M.

Steve M.

OVEN WHIRLPOOL WFG515S0EW1 Replaced main control for no power to bake or broil. The control came in black. The customer said that was good as long as it worked. The range tested good.

Near Spruce Ln, Rochester, NY 14622
David L.

David L.

WASHER WHIRLPOOL WFW9550WW10 The spindle has broken and damaged the rear bearing front tub and bellow. Ordering tub parts; rqstng P&A on 1 W10250762 (tub-outer) and 1 W10772619 (tub-outer) and 1 WP8182119 (bellow) and 1 WPW10283352 (basket)

Near Auramar Dr, Rochester, NY 14609
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Replaced evaporator fan motor for getting power but not running. The refrigerator tested good. ; dspstn on spec-tagged invntry: 1 WP2315539 MOTOR-EVAP

Near Seneca Manor Dr, Rochester, NY 14621
Steve M.

Steve M.

WASHER WHIRLPOOL WFW9050XW00 Replaced bellow for leaking. The washer tested good. G.

Near Laburnam Crescent, Rochester, NY 14620
David L.

David L.

DRYER MAYTAG MEDB835DC3 Replaced console due to unit not turning on. Unit tested good after install.

Near Ernst St, Rochester, NY 14621
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL WRB322DMBW00 "Customer was use to a different brand fridge that pulled out differently, unit is checking okay, customer education.."

Near North St, Churchville, NY 14428
Gary T.

Gary T.

REFRIGERATOR MAYTAG MFT2778EEZ00 "Called tech line butch, SR# 7724458266. Per tech line, made sure thermistor ohmed out okay 8.8k, made sure it was in right position, make sure evaporator cover was tight to evaporator for correct airflow. Defrosted evaporator advise customer to let maytag know if problem persists."

Near Royce Dr, Churchville, NY 14428
Gary T.

Gary T.

RANGE WHIRLPOOL WEG750H0HZ0 Unit intermittently does not send. Signal to the gas valves and igniter board. Called customer and preordered appliance manager.; ordrng 1 W11205353 (APPLIANCE MANAGER)

Near Colonnade Terrace, Hilton, NY 14468
Gary T.

Gary T.

DISHWASHER KITCHENAID KDTM404ESS1 Repaired seal that was falling out of the detergent dispenser. Tests okay

Near Peach Blossom Rd N, Hilton, NY 14468
Gary T.

Gary T.

DISHWASHER GE GHDT168V00SS "Replaced leaking watervalve, valve checked okay, no leaks, dishwasher checked okay."

Near Long Pond Rd, Rochester, NY 14612
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 "W10739629 called techline SR7724441074 . Techline suggested if heater isnt turning on by itself to order user interface W10865869. Also gaskets for icemaker W10739629, WPW10280988 , WPW10320706 and another heater W11087201. ; ordrng 1 W10739629 (gasket) and 1 W10865869 (cntrl-elec) and 1 W11087201 (heater) and 1 WPW10280988 (gasket) and 1 WPW10320706 (gasket)"

Near Keyes Rd, Honeoye Falls, NY 14472
Gary T.

Gary T.

DRYER MAYTAG MEDX6STBW1 "Replaced missing pully on dryer motor not allowing the dryer to tumble, tested okay.; dspstn on spec-tagged invntry: 1 WPW10198086 BELT"

Near Chelsea Rd, Rochester, NY 14617
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL WRB322DMBW00 Ordering and replacing loud damper door.; ordrng 1 WPW10196393 (damper control assy)

Near Orchard Hills Dr, Spencerport, NY 14559
Gary T.

Gary T.

OVEN WHIRLPOOL KSDG950ESS1 Repaired open neutral at terminal block causing stove not to turn on.

Near Vick Park A, Rochester, NY 14607
Steve M.

Steve M.

REFRIGERATOR GE GFE29HME ES Replaced fresh food fan for not cooling in fresh food section. The refrigerator tested good.

Near Wayside Cir, Pittsford, NY 14534
Steve M.

Steve M.

WASHER WHIRLPOOL n/a More parts; ordrng 1 202937 (PRESSURE SWITCH)

Near Goodman St N, Rochester, NY 14607
David L.

David L.

RANGE KITCHENAID KFGG500EBS2 Adjusted gas manifold valve for the front left burner because it was not lighting right away. Burner lights much better now.

Near Hinkleyville Rd, Spencerport, NY 14559
Gary T.

Gary T.

DRYER MAYTAG MEDX6STBW1 "Replaced missing pully on dryer motor not allowing the dryer to tumble, tested okay.; dspstn on spec-tagged invntry: 1 WPW10198086 BELT"

Near Chelsea Rd, Rochester, NY 14617
David L.

David L.

REFRIGERATOR WHIRLPOOL WRB322DMBW00 Unit is Leaking from the water valve connection to the house water supply. This is an installation issue. Recommending that the customer have the installers or a licensed plumber repaired connection. Left water shut off to the unit.

Near Whalen Rd, Penfield, NY 14526
Gary T.

Gary T.

DISHWASHER MAYTAG MDB8959SFZ4 "Replaced upper rack that were causing intermittent leaking, tested okay"

Near Sweden Walker Rd, Brockport, NY 14420
Shaiman C.

Shaiman C.

DISHWASHER WHIRLPOOL WDF520PADM7 Unit was leaking from under the door. Called tech line and was told to check water inlet vent and door seal. After further diagnosis the unit was not leveled causing water to come out of the front. Leveled machine. Unit testing good.SR: 724445905; dspstn on spec-tagged invntry: 1 WPW10524469 GASKET

Near Golden Rod Ln, Rochester, NY 14623
Shaiman C.

Shaiman C.

DISHWASHER WHIRLPOOL WDF520PADM7 Unit was leaking from under the door. Called tech line and was told to check water inlet vent and door seal. After further diagnosis the unit was not leveled causing water to come out of the front. Leveled machine. Unit testing good.SR: 724445905; dspstn on spec-tagged invntry: 1 WPW10524469 GASKET

Near Golden Rod Ln, Rochester, NY 14623
Shaiman C.

Shaiman C.

DISHWASHER KITCHENAID KDTE234GPS0 "Customer concerned about the machine not closing all the way, causing the cycle to not complete. Leveled the unit and adjusted the mounting location to counter top. Unit testing good."

Near Avery Park Ln, Rochester, NY 14612
Shaiman C.

Shaiman C.

WASHER KENMORE 417.440723 "Fabric dispenser cup had excessive amounts of mold. Replaced dispenser drawer, cleaned dispenser and ordering fabric softener cup."

Near Golden Rd, Rochester, NY 14624
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRF540CWHB00 Replaced damper for making loud noise . Tested refrigerator tested good .

Near Tobey Ct, Pittsford, NY 14534
Dave F.

Dave F.

DRYER WHIRLPOOL WED96HEAU1 Dryer was not heating . Replaced thermal cutoff . Thermistor and thermostat. Tested dryer . Tested good .had good heat .; dspstn on spec-tagged invntry: 1 279973 CUTOFF-TML and 1 WP8557403 THRMST-FIX

Near Watson Hulbert Rd, Macedon, NY 14502
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WSF26C2EXF01 Ice maker wasn't working . Replaced control board . Ice maker is now working as expected.

Near Walworth Rd, Ontario, NY 14519
Dave F.

Dave F.

OVEN FRIGIDAIRE FEB24S2ASB Replaced gasket on door for being torn and replaced control on oven due to not turning on . Tested unit tested good . Piece on the bottom of oven that covers the vent is plastic and a piece broken off glued piece on best I could . Part for that is no available.

Near Lincoln Rd, Ontario, NY 14519
Shaiman C.

Shaiman C.

DISHWASHER KITCHENAID KDFE304DSS1 Bad drain pump was preventing unit to function properly. Replaced drain pump. Unit testing good. Wheel on bottom rack is also broken. Shipping part to customer. ; ordrng 1 WPW10195417SHIPDIRECT (SHIP DIRECT)

Near Hunting Spring, Rochester, NY 14624
Steve M.

Steve M.

WASHER MAYTAG MVWX655DW1 "Replaced the outer tub, basket wash plate and gear-case for wash plate seized to gear-case. The washer tested good."

Near Rush Henrietta Townline Rd, West Henrietta, NY 14586
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE FGHS2631PF4A Replaced the evap fan motor and control fo sy ef error causing no cool. The refrigerator tested good

Near Quinn Rd, Rochester, NY 14623
Shaiman C.

Shaiman C.

DRYER MAYTAG MEDB835DC3 "Replaced control, unit still is not powering on. Replacing console. ; ordrng 1 W11099769 (overlay)"

Near Ernst St, Rochester, NY 14621
Steve M.

Steve M.

REFRIGERATOR AMANA ACD2238HTS Found fill tube full ice. Remove ice from fill tube. The water pressure is very good. Customer is going to wait and see if it happens again. Quoted customer 81.05 for WP67005154 water valve 12 shipping and 104.65 for labor. ; dspstn on spec-tagged invntry: 1 D7824706Q ICEMAKER

Near Ellingwood Dr, Rochester, NY 14618
Shaiman C.

Shaiman C.

DRYER KENMORE 110.967427 "Unit was disassembled upon arrival. Igniter tested good with an adequate ohm reading. Tested thermal fuse for continuity and ohms, thermal fuse is open.; ordrng 1 WP3392519 (fuse-thrml), dspstn on spec-tagged invntry: 1 279311 IGNITOR"

Near Hampshire Dr, Rochester, NY 14618
Evan E.

Evan E.

WASHER MAYTAG MVWX655DW1 Assisting SM with repair

Near Rush Henrietta Townline Rd, West Henrietta, NY 14586
Evan E.

Evan E.

OVEN JENN AIR JJW3830DS02 Customer stated unit was not accepting commands and issue was intermittent. Checked for error codes no codes present.While using control panel discovered while attempting to select certain functions unit was not responding to commands. Replaced panel Tested all functions on panel Ran test bake cycle for both ovens Unit tested good

Near State Rd, Webster, NY 14580
Evan E.

Evan E.

WASHER MAYTAG MHWC7500YW0 Replacing switch due to unit not spinning out water correctly. Items were coming out wet at end of cycle. Replaced switch ran diagnostic test. Ran drain and spin to confirm unit was functioning properly.Unit tested good

Near Watersong Trail, Webster, NY 14580
Evan E.

Evan E.

RANGE KITCHENAID KFGG500EBL2 Installing new bezels due to coating chipping off old bezels causing sharp edges.Replaced bezels Reinstalled knobs Unit tested good

Near Shoecraft Rd, Penfield, NY 14526
Evan E.

Evan E.

WASHER AMANA NFW7200TW Customer stated unit was squeaking while drum was spinning. Upon inspection could hear squeak customer was referring too. Inner tub is hitting bellow causing noise. Bearing is worn on machine causing drum not to spin evenly. Part is no longer available has been discontinued.Unable to repair unit.Collecting service call fee

Near Southcross Trail, Fairport, NY 14450
Evan E.

Evan E.

DISHWASHER KITCHENAID KUDS30FXSS8 Customer stated unit was not cleaning upper rack. Upon inspection discovered that chopper screen was full of debris and was unable to move water to upper wash arm. Unclogged chopper cleared debris Ran test cycle Unit tests good

Near Green Valley Rd, Pittsford, NY 14534
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KFIS27CXMS5 Refrigerator drain is plugged causing it to leak from the front . Ordering drain W10619951 ; ordrng 1 W10619951 (drain tube)

Near Hampton Way, Penfield, NY 14526
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Unit is leaking from the water supply line behind the unit. This is a plumbing issue. Recommending that the customer hire a licensed plumber to repair water supply.

Near Woodbridge Ln, Webster, NY 14580
Steve M.

Steve M.

MICROWAVE WHIRLPOOL WMH31017AS3 "Replaced door switches for door errors. Ordering correct control for vent light not turning off. ; ordrng 1 W10810046 (cntrl-elec), dspstn on spec-tagged invntry: 1 W11244494 INTERLOCK"

Near Ranney Dr, Fairport, NY 14450
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL WRS322FDAB05 "Replaced all 3 led modules that were causing the main module to short out and fail, no lights, tested okay."

Near Carter St, Rochester, NY 14621
Gary T.

Gary T.

50#IM 18" FS KITCHENAID KUIC18PNXS2 "Installed new watervalve, unit filled and started to cycle water over the cold plate. Aptec parts warr."

Near W Henrietta Rd, Rochester, NY 14623
Gary T.

Gary T.

REFRIGERATOR AMANA AFD2535FES "Repaired open connection at the start relay causing compressor not to start, unit fired right up and started cooling."

Near Ballantyne Rd, Rochester, NY 14623
Gary T.

Gary T.

DISHWASHER MAYTAG MDB8959SFZ4 "Ran diagnostics, no errors, drain checks okay, water is hot and circulating as it should, advised customer not to use liquid detergent, left some samples and filled the rinse aid container."

Near Frisbee Hill Rd, Hilton, NY 14468
David L.

David L.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Replaced freezer door due to water line freezing repeatedly. Customer to monitor.

Near Cloister Ln, Webster, NY 14580
Gary T.

Gary T.

REFRIGERATOR KITCHENAID KRMF706EBS01 Replaced door that had a corroded wiring harness and control that had electrical damaged to the control not allowing it to work. Tested okay

Near Fuller Rd, Waterport, NY 14571
Dave F.

Dave F.

WASHER WHIRLPOOL WFW8540FW0 Washer no sensing water level . Replaced pressure sensor. Tested in auto diagnostics. Tested good.

Near Marcus Way, Farmington, NY 14425
David L.

David L.

REFRIGERATOR FRIGIDAIRE FFHB2740PE5A Part received was the incorrect part and part number. Reordering kit. ; dspstn on spec-tagged invntry: 1 5303918784 GASKET-FLEX

Near Rayfield Cir, Webster, NY 14580
David L.

David L.

RANGE JENN AIR JDS9860CDS02 Some functions on the keypad are no longer responding. Customer is also having temperature concerns. Checked oven temps.; ordrng 1 W10314421 (panl-cntrl)

Near Brooksboro Dr, Webster, NY 14580
Steve M.

Steve M.

REFRIGERATOR MAYTAG MFW2055FRZ00 Replaced icemaker for slow ice production. The icemaker tested hood.

Near Lincoln Ave, Rochester, NY 14611
Steve M.

Steve M.

DRYER GE DPSR610DEG2WT Cleaned dryer vent.

Near Chili Riga Center Rd, Churchville, NY 14428
Gary T.

Gary T.

DRYER MAYTAG MGDB980BW0 "Replaced torn screen, reordering exit duct.; rqstng P&A on 1 W11117302 (grill-out)"

Near Pinebrook Dr, Rochester, NY 14616
David L.

David L.

REFRIGERATOR WHIRLPOOL WRS321SDHZ00 Replaced cover and defrost heater due to unit not cooling. Customer to monitor.

Near Bay St, Rochester, NY 14609
Gary T.

Gary T.

DISHWASHER KENMORE 665.13899K801 "Ran diagnostics and element is not heating, Reordering control and heater. Aptec warr.; ordrng 1 W10518394 (heater) and 1 WPW10285180 (cntrl-elec)"

Near Laney Rd, Rochester, NY 14620
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF560SMYM05 Unit was not. Oolong intermittently due to neutral connection at the cord connection being half seated. Re seated connector into bank. Customer to monitor.

Near Thorncliffe Dr, Rochester, NY 14617
David L.

David L.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Replace out of tolerance RC thermistor. Customer to monitor.

Near Country Wood Landing, Rochester, NY 14626
David L.

David L.

DISHWASHER MAYTAG MDB4949SDE3 Found debris burned onto heating element causing an odor. Documented findings with tech line. Was able to clean element. Ran diagnostics to test. SR7724449540

Near Pebbleview Dr, Rochester, NY 14612
Gary T.

Gary T.

RANGE MAYTAG MGR675EDS "Customer complaint was right front burner was not Lighting, lit front right burner multiple times with customer standing right there without failure. No problem found."

Near Hindsburg Rd, Albion, NY 14411
Steve M.

Steve M.

WASHER MAYTAG MVWC465HW0 "Replaced control and lid lock for no locking. All three lid locks i put on came in the locked position and would not unlock. Ordering another lock. ; ordrng 1 W10838613 (lid lock assembly), used 1 W10838613 (LOCK-LID) from stock"

Near Monroe Ave, Rochester, NY 14607
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL EL88TRRWS01 refrigerator getting to cold . Temperatures around mid 20's called techline Tech line SR 7724451832. Tech suggested replacing the thermostat WPW10424991. Ordering thermostat. ; ordrng 1 WPW10424991 (thermostat)

Near Rileys Run, Canandaigua, NY 14424
Evan E.

Evan E.

OVEN AMANA AER6303MFS2 Customer stated unit was not accepting commands. Upon inspection discovered control was failing to display anything unit would not start and cycles or display clock. Ordering control ; ordrng 1 W11297545 (CONTROL)

Near Fillmore St, Rochester, NY 14611
Evan E.

Evan E.

WASHER WHIRLPOOL LTE6234DQ0 Customer stated unit filled but would not run. Upon inspection could hear motor humming but not running. Suspecting start capacitor is failing. Ordering capacitor ; ordrng 1 WP8572717 (start capacitor)

Near Twin Pines Ct, Rochester, NY 14616
Evan E.

Evan E.

WASHER WHIRLPOOL MVWC565FW1 Customer stated unit was leaving white residue on clothing after cycle was complete. Checked for error codes. No codes present. Ran diagnostic cycle. Unit completed cycle as it should. Spoke with customer about loading and detergent use. Advising customer to use deep water wash on certain settings to ensure items are becoming fully saturated with water. Also suggesting running an extra rinse to ensure all clothing is being fully rinsed. Unit testing good otherwise

Near Klink Rd, Rochester, NY 14625
Evan E.

Evan E.

RANGE AMANA AGR6603SFB Replacing valve due to adjustment screw for valve stripping therefore unable to adjust flame height.Replaced valve burner. Ran test cycle. Unit tested good

Near Carlton St, Sodus, NY 14551
Evan E.

Evan E.

DRYER WHIRLPOOL WGD5620HW0 Customer stated unit was not heating upon inspection discovered that screw on bracket ignitor came loose causing ignitor to move and make contact with bracket causing ignitor to short out. Replaced ignitor Ran test cycle Unit tested good ; dspstn on spec-tagged invntry: 1 279311 IGNITOR

Near Richardson Rd, Williamson, NY 14589
Dave F.

Dave F.

WASHER MAYTAG MVWX655DW1 "Washer not turning on . Found the led on the control was off meaning the control is dead . Replaced control, Calibrated washer . Ran in auto diagnostics. Unit tested good"

Near New Michigan Rd, Canandaigua, NY 14424
Dave F.

Dave F.

REFRIGERATOR KENMORE 106.536443 Replaced bracket due to the dispenser switch hold was broken . Tested unit and the buttons for cubed ice and crushed ice are reversed. Have no idea how because during the bracket swap never unplugged anything . Everything Elise tests good .

Near Burnley Rise, Pittsford, NY 14534
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KRFF305ESS00 Replaced gasket on right hand door for tearing . Also greased the crisper drawers for plastic shavings coming off . Tested drawers and door tested good .

Near Northumberland Rd, Rochester, NY 14618
Dave F.

Dave F.

WASHER WHIRLPOOL WTW7500GW0 Called techline SR 7724440007 . Called techline said there is no part that is available to change that would fix issue techline documented call . Washer still leaving white residue. Customer following the user guide and instructions from previous tech that had called techline . Tested washer in auto diagnostics tested good . Ran calibration. Washer tested fine . Still leaving white residue on clothes customers has pictures of clothing .

Near Hidden Springs Dr, Pittsford, NY 14534
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 Called techline SR 7724441074 . Tested ice tube heater Tested good . Ice maker line is frozen .thawed line . moved the heater to cover more of the tube . Tested unit ice maker filled with water . Customer will monitor. Customer has authorization for parts but thought that it was a authorization for labor and he had to pay for parts . Customer to call whirlpool. Customer paid service fee

Near Keyes Rd, Honeoye Falls, NY 14472
Gary T.

Gary T.

WASHER WHIRLPOOL LSQ8543JQ0 "Unit needs agitator dogs, inner tube and pads, estimate is for dogs only. Customer is looking into a new washer; used 1 80040 (DOG 4PK) from stock"

Near Latta Rd, Rochester, NY 14612
David L.

David L.

RANGE AMANA AGR6603SFW1 Called techline due to oven odor. Sr7724433662Techline recomending running a self clean to clean out odors from manufacturing.

Near Galwood Dr, Rochester, NY 14622
Dave F.

Dave F.

OVEN KITCHENAID KODE500EBS02 "Tech line SR 7724435382 . Tech line said to make sure no wires were touching the back of the unit And that the ground wire was attached properly. . Everything was fine when I took the unit apart. .Error codes F2E1 and F6E9 Called techline again SR 7724436275 He suggested replace both control and another user interface and if problem persists reverse L1 and L2 to the power . Ordering controls W10801665 ,W11179310 . Ordering user interface W11086152; ordrng 1 W10801665 (cntrl-elec) and 1 W11086152 (panl-cntrl) and 1 W11179310 (CNTRL-ELEC)"

Near Royale Dr, Fairport, NY 14450
David L.

David L.

DRYER MAYTAG MEDX655DW1 Customer is experiencing long dry times due to washer not spinning out clothes. Dryer tested good.

Near Mayers Garden, Webster, NY 14580
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRF736SDAM13 Refrigerator leaking in the back from the water valve . Refrigerator needs water valve . Ordering valve W10865826; ordrng 1 W10865826 (valve)

Near Ingridshire Dr, Pittsford, NY 14534
David L.

David L.

WASHER MAYTAG MVWB765FW0 Replaced gearcase due to loud noise during spin cycle. Unit testing good.

Near Ashbrook Cir, Webster, NY 14580
Dave F.

Dave F.

DISHWASHER FRIGIDAIRE LGBD2431NF0B "Bottom door gasket has come off and was burnt on the heater. Ordering gasket 809006501 . Replaced gasket around the door with 154827601 .; ordrng 1 809006501 (gasket), dspstn on spec-tagged invntry: 1 154827601 GASKET"

Near Linden Oaks, Rochester, NY 14625
David L.

David L.

DISHWASHER WHIRLPOOL KUDS30IVBL3 Replaced open bi metal fuse with kit due to no power. Cleaned plugged chopper. Unit tested good

Near Castle Bridge Crossing, Webster, NY 14580
Gary T.

Gary T.

DRYER WHIRLPOOL WED4815EW1 "Replaced timer that was not timing down, checked after, unit is heating and timing down."

Near Forgham Rd, Rochester, NY 14616
Steve M.

Steve M.

DISHWASHER KITCHENAID KUDS30FXPA4 Tested dishwasher with glass door. The wash arms are spinning as expected. Found suds in dishwasher with no soap added. Customer complaining of water leaking at center of door. The water in unit is sitting forward in the unit. The back legs should be lowered to push water to back of unit. Can. Ot access under the dishwasher due to trim in front of dishwasher. Found excessive suds and no soap was added during testing. Customer using cascade with 10x and 16x on package. Recommended changing soap to basic dishwasher soap and use less soap. Removed all suds.

Near Colony Ln, Rochester, NY 14623
Gary T.

Gary T.

DISHWASHER GE GHDT168V00SS "Inlet valve is cracked and leaking, ordering inlet valve.; ordrng 1 WD15X10014 (water valve)"

Near Long Pond Rd, Rochester, NY 14612
Steve M.

Steve M.

WASHER WHIRLPOOL WTW7500GC0 Replaced motor and shifter for not going into spin cycle properly and trying to spin agitator during spin cycle. Washer tested good and calibrated.

Near Maria St, Rochester, NY 14621
Steve M.

Steve M.

COOKTOP WHIRLPOOL KECC667BBL02 "Replaced the user interface for only half of the setting working. Removed power at the breaker to do repair. On turning power back on at the breaker, the breaker tripped. Removed all the wires at the junction box to the cooktop and tried the breaker. The brreaker tripped again. The customer has a power issue with the breaker. Could not test user interface."

Near W Henrietta Rd, Rush, NY 14543
Steve M.

Steve M.

WASHER MAYTAG A482 Replaced water valve for open cold valve. The washer tested good.

Near Dutch Hollow Rd, Avon, NY 14414
Gary T.

Gary T.

DRYER MAYTAG MEDX6STBW1 "Pully is missing on the drive motor, ordering pully.; ordrng 1 WP8066184 (pulley-mtr), dspstn on spec-tagged invntry: 1 WPW10198086 BELT"

Near Chelsea Rd, Rochester, NY 14617
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Evap fan is not running, no cool in the fridge section, ordering evap fan.; ordrng 1 WP2315539 (motor-evap)"

Near Seneca Manor Dr, Rochester, NY 14621
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL MFI2269FRZ03 "Installed glass shelving rails that had fallen out and caused the drawer to jam and not to close, unit testing okay"

Near Foxe Commons, Rochester, NY 14624
David L.

David L.

MICROWAVE MAYTAG MMV4206FZ1 Replaced control due to clock issues. Unit testing good.

Near Rayfield Cir, Webster, NY 14580
Steve M.

Steve M.

WASHER WHIRLPOOL WTW6300SW0 Found suspension is weak causing unit to bang all over. Ordering suspension ; ordrng 1 W10820048 (suspension)

Near Butler Dr, Pittsford, NY 14534
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS321SDHV00 Attempted repair but found the heater was not packaged correctly. Ordeing another heater. ; ordrng 1 WPW10495967 (heater)

Near Blossom Cir W, Brighton, NY 14610
Steve M.

Steve M.

WASHER WHIRLPOOL n/a Need dryer door switch; ordrng 1 WP3406107 (switch-dor)

Near Goodman St N, Rochester, NY 14607
David L.

David L.

WASHER FRIGIDAIRE FAFW4011LW0 "Unit was leaking due to a cracked drain hose. Replaced drain hose, unit testing good."

Near Empire Blvd, Webster, NY 14580
David L.

David L.

WASHER WHIRLPOOL WFW92HEFW0 Customer has had water collecting in bellows. She recently cleaned the bellows which cleaned out the drain. Ran diagnostics. Bellows draining properly.

Near La Quinta Dr, Webster, NY 14580
Evan E.

Evan E.

RANGE WHIRLPOOL WFE515S0ES0 Replacing infinite switch due to old switch shorting out causing sparking. Replaced switchTested burner Unit tested good

Near N Centenary Rd, Williamson, NY 14589
Evan E.

Evan E.

DRYER WHIRLPOOL WGD5620HW0 Customer stated unit was not heating upon inspection discovered that screw on bracket ignitor came loose causing ignitor to move and make contact with bracket causing ignitor to short out. Replaced ignitor Ran test cycle Unit tested good ; dspstn on spec-tagged invntry: 1 279311 IGNITOR

Near Richardson Rd, Williamson, NY 14589
David L.

David L.

DRYER AMANA NDG2335AWW Tucked seal back into place.

Near Culver Rd, Rochester, NY 14622
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF555SDHV01 38 Frozen pantry drawer 2425-32 ; ordrng 1 12002355 (thermistor kit) and 1 W11043763 (cntrl-elec)

Near Church Rd, Williamson, NY 14589
Gary T.

Gary T.

WASHER WHIRLPOOL WTW5000DW1 "Gearcase bearingis loud and splutch assy is grinding, estimate only, customer is buying new.; rqstng P&A on 1 W10721967 (drive pulley) and 1 W11035751 (gearcase)"

Near Osage Trail, Spencerport, NY 14559
David L.

David L.

RANGE KITCHENAID KSGB900ESS "Replaced door glass, feet were also broken. Shipping feet to customer upon request.; ordrng 1 WPW10058460SHIPDIRECT (SHIP DIRECT) and 2 WPW10341186SHIPDIRECT (SHIP DIRECT)s"

Near Dunwoody Crossing, Webster, NY 14580
Evan E.

Evan E.

WASHER WHIRLPOOL WFW9050XW00 Customer stated unit was leaking water from front bottom of machine. Upon inspection discovered that door below had large hole in bottom causing leak. Ordering bellow Scheduling for Monday 3/25; ordrng 1 WPW10381562 (bellow)

Near Laburnam Crescent, Rochester, NY 14620
Evan E.

Evan E.

OVEN WHIRLPOOL WFG515S0EW1 Replaced gas valve unit still will not light. Called techline. Techline recommending replacement of main control Ordering control ; ordrng 1 WPW10348656 (cntrl-elec)

Near Spruce Ln, Rochester, NY 14622
Steve M.

Steve M.

WASHER MAYTAG MVWB835DW2 The water valve was working as expected in diagnostics. Fou d the hot water was off to unit. Replaced hoses with customer supplied part. The hot water valve at the house was leaking when on. Its a screw valve. Tightened the screw on valve to stop leaking. Informed customer and recommended it be replace by plumber.

Near Garnsey Rd, Fairport, NY 14450
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WTW5000DW1 "Customer concerned that the unit gets stuck in cycles. F5E1 stored on arrival. Customer had previous repair done by a different company. Cleared code and tested lid lock in manual test mode. Unit completed the auto test mode with no issues. Recalibrated machine, customer monitor."

Near Gillett Rd, Rochester, NY 14624
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WTW5000DW2 "In the event of a large load with more water, the drain in the house is overflowing causing water to leak on the floor. No issue with the unit itself."

Near Spencerport Rd, Spencerport, NY 14559
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWC465HW2 "Making noise during agitation. Tub was making contact with cabinet due to unit not being leveled. Leveled machine, unit testing good. ; dspstn on spec-tagged invntry: 1 W11035747 GEARCASE"

Near Masseth St, Rochester, NY 14606
Evan E.

Evan E.

WASHER MAYTAG MVWC6ESWW1 Customer stated they were still experiencing same issue. Removed cabinet. Inspected wiring harness connection to motor. Ensured connection is fully seated at motor also inspected capacitor and motor connector all connections are seated properly. Ran full normal cycle and observed unit during cycle. Unit progressed through cycle as it should never stopping during cycle. Let cycle finish completely could not get unit to fail Suspecting issue was with harness connection at motorUnit tested good ATEC Warranty

Near Averill Ave, Rochester, NY 14607
Evan E.

Evan E.

WASHER MAYTAG MVWX655DW1 Customer was concerned unit was not completing cycle suspecting lid lock was failing. Checked for error codes No codes presentRan diagnostic cycle Unit finished cycle as it should Ran unit on normal wash Unit is functioning as it should during wash cycleCustomer to monitor and report back if issue arises again.Unit tested good

Near Heather Ridge, Rochester, NY 14626
David L.

David L.

DISHWASHER MAYTAG MDB7749SBQ2 S25462Silver migration on the ribbon cable was preventing the u it from accepting commands. Replaced console

Near Hilton Parma Corners Rd, Spencerport, NY 14559
Dave F.

Dave F.

RANGE GE JGBP28DEH3WH Replaced ignitor due to not lighting oven . Tested unit .tested good .

Near Telephone Rd, Rush, NY 14543
Dave F.

Dave F.

MICROWAVE KITCHENAID KMHS120EBS2 Replaced control due to not turning on the hood light . Tested hood light . Tested good .

Near Fox Chapel Rd, Henrietta, NY 14467
Dave F.

Dave F.

DISHWASHER MAYTAG MDB8959SFZ4 Dishwasher top rack rails broken at the welds . Old style rails . Service pointer on top rack . S Code S22916. Replaced rails with W11259785 and W11259786 .tested unit tested good .; dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK

Near Ashwood Lane, Victor, NY 14564
Dave F.

Dave F.

DRYER FRIGIDAIRE FFQE5100PW0 "Dryer making thumping noises and squeaking. Dryer needs all rollers replaced ,belt and idler arm . The loud noise is from the motor . Ran for a while found the motor is being very loud . Customer will look into getting a new dryer."

Near Brent Knoll, Victor, NY 14564
Steve M.

Steve M.

DISHWASHER WHIRLPOOL WDF520PADW7 Found the drain hose is connecting to a rubber hose. The rubber hose runs under the floor to the drain. The rubber hose is plugged somewhere causing no drain. I removed drain line from rubber hose and it drained into a bucket as expected. Informed customer and recommended to seek a plumber. Left preordered part with customer. ; dspstn on spec-tagged invntry: 1 W10876537 DRAIN PUMP

Near Dartford Rd, Rochester, NY 14618
Steve M.

Steve M.

WASHER WHIRLPOOL n/a Replaced mom in laws control and door latch

Near Goodman St N, Rochester, NY 14607
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KSC23C8EYB02 Replaced compressor for unit not cooling and compressor not always starting. The refrigerator is cooling at this time.

Near Bristol View Dr, Fairport, NY 14450
Steve M.

Steve M.

WASHER WHIRLPOOL CAE2745FQ0 Replaced water valve for cracked valve causing unit to leak. The washer tested good.

Near Clintwood Ct, Brighton, NY 14620
David L.

David L.

DISHWASHER WHIRLPOOL WDT970SAHV0 Checked unit for leaks. Ran test cycle and diagnostics. Spray arm was not clipped in properly causing poor wash. Detergent being used is over sudsing. Recommending that the customer change detergent.

Near Sandystone Cir, Webster, NY 14580
Gary T.

Gary T.

DRYER WHIRLPOOL WGD75HEFW0 "Timed dry is working as it should, sensor dry is timing down fast, advised customer that smaller loads will not sense correctly larger loads are better, use timed dry for smaller loads. Venting is very long but customer has a vent booster and the venting checks okay with vent tester. Unit is heating correctly. Lifted back legs so sensor will contact clothes more often."

Near Lloyd Ln, Hilton, NY 14468
Gary T.

Gary T.

RANGE WHIRLPOOL WEG750H0HZ0 "Called tech line Bruce, SR# 7724429296, rolled instructions of tech line, checked for pinched wires, made sure the burner was grounded. Replaced spark module. Could not find any error codes and unit worked every time I tried it when I was there."

Near Colonnade Terrace, Hilton, NY 14468
Evan E.

Evan E.

RANGE KITCHENAID KSEG950ESS2 Customer stated unit was not getting up to correct temp and display was not functioning properly. Ran test bake cycle to 350 degrees. Discovered unit need to be calibrated up 10 degrees. Calibrated oven Ran test bake again Unit now maintaining correct temperature. Also inspected display for customer. They are concerned timer is not working correctly.Timer is functioning as it should went over proper way to set timer with customer Unit tested good

Near Latta Rd, Rochester, NY 14612
Evan E.

Evan E.

DISHWASHER WHIRLPOOL WDT720PADW2 Replacing sump & motor due to unit leaking from diverter. Replaced sump & motor Ran diagnostic cycleNo leaks Unit tested good

Near Strohm St, Rochester, NY 14612
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WTW4850HW1 Unit is not draining. F9E1 F0E5 codes on arrival. Replacing drain pump.; ordrng 1 W10919003 (pump-water)

Near Greenwood St, Rochester, NY 14608
David L.

David L.

WASHER WHIRLPOOL WTW4850HW1 U it would not complete cycles because the hot water valve was shut at a fitting. This was causing a low wAter lockout. Customer adjusted and was able to successfully test hot and cold water supply. Unit tested good.

Near Lynn Dr, Rochester, NY 14622
Evan E.

Evan E.

DRYER WHIRLPOOL WED5620HW0 Customer stated unit is now shutting off during cycle. Ran unit on different cycles multiple times. During testing unit shut off twice. Was unable to select commands or power unit on. Led verification light on control was flashing very rapidly. After 1 min was able to get unit to accept commands again. Suspecting issue with control board. Ordering control ; ordrng 1 W11331275 (CONTROL)

Near Kirk Dr, Rochester, NY 14610
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL WRT318FZDW01 "Called tech line, followed his tips, replaced and made sure the new thermistor was secure, replaced control. Tech could not bring up SR# ( said his system was down) defrosted evap and unplugged defrost drain. Unit was running and checking okay.; dspstn on spec-tagged invntry: 1 WPW10383615 THERMISTER-FREEZER"

Near Jordan Ave, Rochester, NY 14606
Evan E.

Evan E.

OVEN WHIRLPOOL WFG515S0EW1 Replacing spark module due to unit not lighting during bake or broil. Replaced spark module Still experiencing same issue with unitOhmed out connectors at spark module discovered that gas valve is failing. Ordering gas valve W10622771A; ordrng 1 WPW10602001 (valve-gas)

Near Spruce Ln, Rochester, NY 14622
Gary T.

Gary T.

RANGE WHIRLPOOL WFG524SLAW1 "Customer complaint was the unit was not staying at temp after heated, ran unit to 350 and restarted multiple times, unit is checking okay, advised customer to watch."

Near Lonran Dr, Rochester, NY 14624
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL GB2FHDXWB06 Replaced icemaker for open motor. The icemaker tested good. ; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER

Near Federal Rd, Livonia, NY 14487
David L.

David L.

REFRIGERATOR KENMORE RS20DKXFW00 "Unit experiencing cooling problems due to a deteriorated door gasket on the freezer door. Ordering gasket freezer at 0 degrees. Damper was in the closed position. Opened damper. ; rqstng P&A on 1 2188404A (gasket,door ff) and 1 2188405A (gasket,door fzr)"

Near Fromm Pl, Rochester, NY 14605
Gary T.

Gary T.

RANGE MAYTAG MGR675EDS "Replaced damaged burner cap that we installed, checked for gas leak, everything working well."

Near Hindsburg Rd, Albion, NY 14411
David L.

David L.

DISHWASHER MAYTAG MDB4949SHZ0 Adjusted sprat arms that weren't spinning properly causing a leak. Could not recreate a leak afterwards.

Near Cornwall Ln, Rochester, NY 14617
Evan E.

Evan E.

WASHER WHIRLPOOL WFW3090GW Replacing stator due to unit not going into spin cycle. Replaced stator reattached rotor. Ran test cycle Unit tested good

Near Starwood Dr, Rochester, NY 14625
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRF540CWHB00 Damper making loud noises while closing and opening. Refrigerator is under warranty . Ordering new damper WPW10594329; ordrng 1 WPW10594329 (control)

Near Tobey Ct, Pittsford, NY 14534
Dave F.

Dave F.

DRYER WHIRLPOOL WED96HEAU1 "Dryer not heating . Dryer needs thermistor WP8577274 ,Thermal cutoff 279973 and thermostat WP8557403. Charged service call and parts . ; ordrng 1 279973 (cutoff-tml) and 1 WP8557403 (thrmst-fix) and 1 WP8577274 (thermistor)"

Near Watson Hulbert Rd, Macedon, NY 14502
Steve M.

Steve M.

MICROWAVE WHIRLPOOL WMH31017AS2 Ordering interlock and control for door errors and vent light not turning off. ; ordrng 1 W11244494 (INTERLOCK) and 1 WPW10666267 (cntrl-elec)

Near Ranney Dr, Fairport, NY 14450
Steve M.

Steve M.

REFRIGERATOR MAYTAG MFW2055FRZ00 Ordering ice maker for not making enough ice. Temps were good in freezer. Fan is running and water flow is good. ; ordrng 1 4317943 (icemaker)

Near Lincoln Ave, Rochester, NY 14611
David L.

David L.

REFRIGERATOR KITCHENAID KRFC604FSS01 Fill tube for the ice maker is frozen. 12vdc to tube heater. Ordering fill tube. ; ordrng 1 W10917894 (TUBE)

Near Ridge Rd, Williamson, NY 14589
David L.

David L.

DISHWASHER JENN AIR JDB9600CWP93 Both trip pieces ordered were for the left side. Right side is needed. Part is not listed correctly on service matters researching parts for customer. Researching part info. Customer would like to think about the repair before proceeding.; rqstng P&A on 1 W10736482 (trim-tank)

Near Slocum Rd, Ontario, NY 14519
David L.

David L.

DISHWASHER WHIRLPOOL KUDS30IVBL3 Replaced handle. Fuse is also open ordering fuse.; ordrng 1 W10258275 (bi-metal)

Near Castle Bridge Crossing, Webster, NY 14580
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 "WRT311FZDW01 VS73295208 are the model and serial of old fridge, new fridge model and serial are listed in the UIS, whirlpool exchanged the fridge and the new date below is the exchange date and the unit is under warranty. Replaced evap fan that was not running and not cooling the fridge section.; ordrng 1 W11026417*SENDDIRECTTOCUSTOMER* (damper-air), used 1 WP2315539 (MOTOR-EVAP) from stock"

Near Center Rd, Kendall, NY 14476
David L.

David L.

REFRIGERATOR MAYTAG MFF2558VEB8 Insulation ordered was not was what intended; ordrng 1 WP503695 (sealer)

Near Dickinson Rd, Webster, NY 14580
Gary T.

Gary T.

50#IM 18" FS KITCHENAID KUIC18PNXS2 "Ran diagnostics, unit is running and cooling but water valve is powering up but is not sending water, reordering watervalve. Aptec warr.; ordrng 1 W10585391 (valve)"

Near W Henrietta Rd, Rochester, NY 14623
Gary T.

Gary T.

OVEN JENN AIR JJW3830WP02 "Replaced appliance manager and door latch, new appliance manager has a communication error and needs to be reordered, during tests unit errored out a slow fan speed, ordering fan. Called tech line and could not get an SR # (techs name was Steve) ; rqstng P&A on 1 WPW10273666 (blower) and 1 WPW10292566 (cntrl-elec)"

Near West Ave, Brockport, NY 14420
Dave F.

Dave F.

DISHWASHER WHIRLPOOL WDF518SAFM0 Dishwasher not responding to touch . Needs user interface ordering user interface W10869129 part that was order was the console not the user interface. Left console with customer. ; ordrng 1 W10869129 (overlay)

Near N Pleasant St, Canandaigua, NY 14424
Dave F.

Dave F.

REFRIGERATOR JENN AIR JFC2290REY00 Refrigerator damper is very loud . Ordering damper WPW10594329. The water is dispensing slow . Customer will by new water filter and retap the water line and go from there.; ordrng 1 WPW10594329 (control)

Near Wyffels Rd, Canandaigua, NY 14424
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF560SMYM05 Spoke to customer. Ordering evaporator. ; ordrng 1 WPW10464673 (motor-evap)

Near Thorncliffe Dr, Rochester, NY 14617
Shaiman C.

Shaiman C.

DRYER MAYTAG MEDB835DC3 Power is present at outlet however unit will not turn on. Replacing control.; ordrng 1 W10827974 (cntrl-elec)

Near Ernst St, Rochester, NY 14621
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWC565FW0 "Replaced faulty control. Recalibrated and ran auto test. No error nodes, unit testing good."

Near Deb Ellen Dr, Rochester, NY 14624
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL WGD70HEBW1 "Tech line request check for lint in bottom of unit, cycling temp, error codes. F4E3 was present. Unit failed vent test. Suggested customer clean vent."

Near Isabelle St, Rochester, NY 14606
Evan E.

Evan E.

WASHER KENMORE 110.2810223 Replacing water valve due to valve failing to actuate hot solenoid. Replaced valve Ran test cycle Unit tested good

Near Marne St, Rochester, NY 14609
Dave F.

Dave F.

DISHWASHER WHIRLPOOL DU920QWDB2 Dishwasher not turning on . Found the dishwasher buttons are working but the control is humming. Dishwasher needs control . Part for control is discontinued.

Near Larchwood Dr, Pittsford, NY 14534
Dave F.

Dave F.

RANGE WHIRLPOOL WFG525S0HZ1 Replaced fitting on broiler for leaking . Tested oven . Tested good

Near Bell Rd, Clifton Springs, NY 14432
Dave F.

Dave F.

WASHER MAYTAG MVWB835DW1 Water in washer . Drain pump humming . Found no debris in pump . Drain pump seizing up . Replaced drain pump . Calibrated washer and ran in auto diagnostics. Tested good .

Near Division St, Palmyra, NY 14522
Dave F.

Dave F.

DRYER WHIRLPOOL WGD4900XW1 Found tension pulley making noise and roller was seized . Replaced tension pulley WP691366 and both rollers 349241T tested dryer tested good ; used 1 349241T (ROLLER-SUPPORT 2PK) from stock

Near Winterset Dr, Rochester, NY 14625
David L.

David L.

RANGE ELECTROLUX EW30DS65GS Replaced sensor due to overheat. Customer to monitor.; dspstn on spec-tagged invntry: 1 316490001 SENSOR

Near Post Ave, Hilton, NY 14468
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE FPBC2277RF1 The unit is making ice and not leaking. Referred customer back to frigidaire due to erratic operation. No charge

Near Briar Patch Rd, Rochester, NY 14618
Evan E.

Evan E.

WASHER MAYTAG MVWB880BW0 Customer stated unit was flashing f51 error code during cycle. Code is for rotor position sensor failing. Inspected rotor discovered bolt for rotor was loose. Removed rotor discovered that bearing nut had come loose this was causing issue. Tightened nut. Reattached rotor. Ran test cycle Unit tested good Just collecting service call fee; dspstn on spec-tagged invntry: 1 W10435302 BEARING

Near Lyons, NY 14489
Evan E.

Evan E.

WASHER MAYTAG MHW3505FW1 Customer stated they could not get door unlocked. Upon inspection discovered pump was failing to pump water out of machine. Drained water from unit with vacuum. Replaced pump Checked for error codes Unit displaying f9e1 code (long drain) Cleared code ran test cycleUnit tested good

Near Madison St, Newark, NY 14513
Dave F.

Dave F.

WASHER MAYTAG LAT8005AAE Washer not spinning found the basket was very tight . Belts were tight and not slipping . Washer needs transmission. Quoted customer will look into a new machine.; dspstn on spec-tagged invntry: 1 12112425 BELT KIT

Near Indiana St, Rochester, NY 14609
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF532SMHV00 The ice maker had very small cubes. Found water line to unit kinked. Uct line back and reinstalled water line as a courtesy. The icemaker tested good.

Near Emerald Point, Rochester, NY 14624
David L.

David L.

REFRIGERATOR KITCHENAID KRMF606ESS01 Replaced door due to open ice box thermistor wire . Thermistor tested good in test 37. Customer to monitor.

Near Maple Center Rd, Hilton, NY 14468
David L.

David L.

RANGE MAYTAG MER8800FZ1 Replace control due to light relay being fused. Light now turns off when the door is shut.

Near Veronica Dr, Rochester, NY 14617
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Replaced ice bin, motor and connecting parts for gears not connecting between causing ice to not dispense. The refrigerator tested good"

Near Mertensia Ln, Henrietta, NY 14467
David L.

David L.

REFRIGERATOR GE GSS25LGMAWW Replaced icemaker. Alive to due leak through he ice maker. Customer to monitor.

Near Belmeade Rd, Rochester, NY 14617
Steve M.

Steve M.

REFRIGERATOR GE GBS22HBSBWW Found no frost pattern and compressor is running hot. Would not restart after power cycle for a few minutes. The evap fan is also loud and has a bad bearing. The cost of the repair outweighs the cost of repair.

Near Murray St, Mount Morris, NY 14510
Shaiman C.

Shaiman C.

COOKTOP WHIRLPOOL WFE770H0FZ Cook top dented on corner and multiple door components damaged.; ordrng 1 W10772958 (insulation) and 1 W10872562 (cooktop) and 1 W10903747 (glass-door) and 1 W11205076 (TRIM) and 1 WPW10297318 (liner-door) and 1 WPW10481433 (nameplate)

Near W Ridge Rd, Rochester, NY 14626
Evan E.

Evan E.

RANGE WHIRLPOOL WFE515S0ES0 Customer stated switch had started sparking while turning burner on. Upon inspection discovered that switch had shorted out causing sparking. Ordering switch ; ordrng 1 WP3149400 (switch-inf)

Near N Centenary Rd, Williamson, NY 14589
Evan E.

Evan E.

RANGE AMANA AGR6603SFB Customer stated unit's flame was going out while on low setting. Upon inspection discovered that adjustment screw on burner had stripped tech is unable to adjust flame height. Ordering valve ; ordrng 1 WPW10279615 (valve-brnr)

Near Carlton St, Sodus, NY 14551
Dave F.

Dave F.

DISHWASHER MAYTAG MDB7759SAB3 Replaced 3rd level spinner . Replaced tub wheels and adjusters on top rack . Replaced tracks . One track came broken . Ordering another track wpw10195623 . ; ordrng 1 WPW10195623 (track)

Near Pittsford Mendon Center Rd, Pittsford, NY 14534
Steve M.

Steve M.

WASHER MAYTAG MVWX655DW1 "Ordering outer tub, basket and gearcase for washplate not coming off. ; ordrng 1 W10512161 (tub asm) and 1 W10752187 (screw) and 1 W10752719 (basket) and 1 W11035751 (gearcase)"

Near Rush Henrietta Townline Rd, West Henrietta, NY 14586
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE FGHS2631PF4A Found evap fan getting power but not running. The fan was just replace a month ago from another company. Ordering fan and control; rqstng P&A on 1 241509402 (motor) and 1 5304497976 (board-main power)

Near Quinn Rd, Rochester, NY 14623
David L.

David L.

REFRIGERATOR FRIGIDAIRE FFHB2740PE5A Ice room fan is loud due to ice build up. Ordering housing kit.; ordrng 1 5303918784 (air handler housin)

Near Rayfield Cir, Webster, NY 14580
David L.

David L.

WASHER MAYTAG MVWB765FW0 "The transmission/ gearcase is very loud. Ordering gearcase; rqstng P&A on 1 W10734521 (slider) and 1 W10811956 (drum assy), states that autho needed"

Near Ashbrook Cir, Webster, NY 14580
David L.

David L.

REFRIGERATOR WHIRLPOOL WRS321SDHZ00 Cover is broken preventing the crisper from opening. Ordering cover. Defrost heater is open defrosted coil and ordering heater.; ordrng 1 W11162443 (COVER) and 1 WPW10495967 (heater)

Near Bay St, Rochester, NY 14609
Steve M.

Steve M.

WASHER WHIRLPOOL WTW7500GC0 Found motor and shifter locked causing unit to try and spin the agitator during spin and grinding. Ordering shifter and motor; ordrng 1 W10754158 (motor stator) and 1 W10754448 (clutch)

Near Maria St, Rochester, NY 14621
Steve M.

Steve M.

REFRIGERATOR MAYTAG MFI2570FEZ05 Found door stop missing causing door to open to far and broke the hinge receiver. Installed door stop and ordering door for broken hinge receivers. ; ordrng 1 W10910854 (dor-fip) and 2 WP98165 (screw)s

Near Keswick Rd, Rochester, NY 14609
Evan E.

Evan E.

DISHWASHER KITCHENAID KDTE204DSS0 Customer stated unit was leaking from underneath machine. Upon inspection discovered unit was leaking from diverter on sump. Also discovers that lower rack was missing wheels and door latch was bent. Replaced sump & motor Ran test cycle Unit tested good Ordering latch and wheels for lower rack ; ordrng 4 WPW10195417 (wheel)s and 1 WPW10544004 (door latch strike)

Near Peregrine Way, Webster, NY 14580
David L.

David L.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Unit is freezing items in the ff section. Found shelf near baffle packed to the back wall recommending customer remove those items. Called tech line to document. Thermistors, air baffle, and fans operating. Sr7724422408Thermistor for the fresh food is reading 42 degrees from the board. Ff is at 27. Ordering thermistor. ; ordrng 1 12002355 (thermistor kit)"

Near Country Wood Landing, Rochester, NY 14626
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF560SFYM00 Plastic on lh door hinge broke and is preventing the door from closing properly. Quoted customer for door. Customer is going to think about the repair and will let us know if they want to proceed.; ordrng 1 LW10413524 (dor-fip ms)

Near Cooper Rd, Rochester, NY 14617
Dave F.

Dave F.

WASHER WHIRLPOOL WTW8000BW0 Washer making a a lot of noise in spin cycle . Washer needs bearing W10435302. Quoted customer. Customer will look into buying a new machine .

Near Co Rd 46, Canandaigua, NY 14424
Dave F.

Dave F.

MICROWAVE MAYTAG MMV4206FZ0 "Microwave not turning on . Found the fuse was blown . Reason for the microwave not operating and fuse getting blown was the door switches that caused is . Replaced fuse and interlocks . Tested microwave. Tested good .; dspstn on spec-tagged invntry: 1 W11244490 INTERLOCK , used 1 WPM0805101 (FUSE-20A) from stock"

Near Blackwell Ln, Henrietta, NY 14467
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WTW4850HW1 Faulty control was causing drain pump to run continuously. Replaced faulty control. Unit testing good.

Near Lynn Dr, Rochester, NY 14622
Shaiman C.

Shaiman C.

RANGE WHIRLPOOL GW397LXUS Secured the connection to oven sensor. Unit testing good. ; dspstn on spec-tagged invntry: 1 12400035 IGNITOR

Near Stafford Way, Rochester, NY 14626
Shaiman C.

Shaiman C.

WASHER KENMORE 110.5072012 "Unit overflowed 2-3 times according to customer . F7E7 and F0E2 codes upon arrival. Ohm readings of hot and cold water valves were good. When recalibration is initiated, drain pump runs continuously and fails to complete recalibration however will complete auto test with no error codes. Control should be replaced. Customer declining further repair. W10632925; dspstn on spec-tagged invntry: 1 WPW10683603 VALVE"

Near Latta Rd, Rochester, NY 14612
Steve M.

Steve M.

REFRIGERATOR MAYTAG MRT711SMFZ00 Replaced thermistor and control for ice cream soft in freezer. Also restricted airflow to refrigerator to help freezer get colder. ; dspstn on spec-tagged invntry: 1 WPW10384183 THERMISTOR

Near Ashland Oaks Cir, Spencerport, NY 14559
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Replaced control for not defrosting. The refrigerator tested good

Near Nichols St, Spencerport, NY 14559
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRT318FZDM02 Customer complaining of temp variations. Recommended two gallon jugs of water in freezer. The temps were good at time of visit. Restricted airflow to refrigerator for colder temps in freezer.

Near Cottage Grove Cir, North Chili, NY 14514
Evan E.

Evan E.

WASHER MAYTAG MVWX655DW1 Customer stated unit was stopping during the cycle and would not drain. Upon arrival unit was unplugged. Plugged in unit. Unit then started to drain but then shut off. Control was not responding to commands. Inspected control Discovered that led verification light is flashing control is failing to accept incoming voltage. Unit needs control boardQuote for repair:W11116592 (control ) $250.00Labor $34.95Tax : $22.76Total: $307.71Customer has already paid service call feeIs going to contact office later today if they would like to proceed with repair.

Near East Ridge Road, Rochester, NY 14622
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF560SEYW05 Found ice maker with bail arm in the off position. Upper basket is pushing the arm up when the door shuts. Lubricated bail arm so that it does not hang up on he ice bin. ATEC warranty.

Near Miramar Rd, Rochester, NY 14624

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