Service History 13 - Appliance Tec

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBB05

Near Rochester, New York 14623

Ben H

Job Details: 10/20/2025

The customers complaint was that the unit was making a loud buzzing noise. When I tested the evaporator fan I could hear it making a loud noise like it was hitting something and I noticed the evaporator cover was not in its proper place causing it to hit. I adjusted the evap cover and the noise stopped and the unit runs as it should

We serviced a

WHIRLPOOL RANGE

Model WEG745H0FS0

Near Rochester, New York 14612

Zach L

Job Details: 10/20/2025

Burner caps not seated properly. Needs new burner caps.; ordrng 1 W11161846 (Burner caps)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW1

Near Rochester, New York 14612

DeVaughn C

Job Details: 10/20/2025

"Wrong part ordered. Reordering correct control board. ; ordrng 1 W11742939 (Control), dspstn on spec-tagged invntry: 1 W11603810 CNTRL- ELEC"

We serviced a

WHIRLPOOL RANGE

Model WFES3530RS0

Near Pittsford, New York 14534

Ben H

Job Details: 10/20/2025

The front burners were not heating up. The were receiving power but would not get hot so I replaced the burners and tested them and they work properly

We serviced a

WHIRLPOOL DRYER

Model WED7300XW0

Near Rochester, New York 14621

DeVaughn C

Job Details: 10/20/2025

Unit will not turn on. Discovered 119v going to unit. Suggested customer to contact electrician. Unable to conduct further testing at this time. ; dspstn on spec-tagged invntry: 1 WP3390719 FUSE-THERMAL

We serviced a

GE DISHWASHER

Model CDT828P2V2S1

Near Victor, New York 14564

Ben H

Job Details: 10/20/2025

The front panel was damaged on both sides. I replaced the panel and there is no more damage

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Rochester, New York 14609

DeVaughn C

Job Details: 10/20/2025

Drain pump runs continuously when connected to power. Control board should be replaced.; rqstng P&A on 1 W11608056 (Control)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Hilton, New York 14468

Zach L

Job Details: 10/20/2025

Unit constantly draining. Failure in pressure sensor. Replaced control and successfully ran service cycle

We serviced a

KITCHENAID FREEZER

Model KRFF577KPS03

Near Brockport, New York 14420

Zach L

Job Details: 10/20/2025

"Customer complaint is ice maker not working. Fill tube frozen and cracked, needs new fill tube and fill tube heater.; ordrng 1 W11087201 (Fill tube heater) and 1 W11686799 (Ice maker fill line)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Webster, New York 14580

Andres V

Job Details: 10/20/2025

Found a piece of plastic inside the drain pump causing it to obstruct the impeller. Cleaned out pump and tested unit. Unit is now washing properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2KHAXVB01

Near Penfield, New York 14526

Andres V

Job Details: 10/20/2025

I cycled ice maker watched it dump ice that was in mold then call for water properly. I could not get ice maker to duplicate issue of it leaking. I suggested customer monitor ice maker but If he does call back with same issue I would Reccomend replacing ice maker. WPW10190961

We serviced a

GENERAL ELECTRIC WASHER

Model GTW538ASW0WS

Near Farmington, New York 14425

Ben H

Job Details: 10/20/2025

The unit has multiple error codes for out of balance load. I tested the unit and it reaches the correct RPMs and the speed sensor is sensing correctly. I found the basket bounces around a lot when in use and when I push on the tub it goes all the way to the floor. The unit will need new suspension rods; ordrng 1 WH16X24145 (Suspension rods) and 1 WH16X24144 (Suspension rods)

We serviced a

KITCHENAID DISHWASHER

Model KUDT03STSS1

Near Fairport, New York 14450

Ben H

Job Details: 10/20/2025

I replaced the broken door link and the door now opens and closes as it should ; dspstn on spec-tagged invntry: 1 8194001 LINK

We serviced a

MAYTAG WASHER

Model MHW5630HC3

Near Brockport, New York 14420

Zach L

Job Details: 10/20/2025

"Communication issue between UI and ACU, unit is set to spin but is skipping end spin. Needs new UI and ACU.; ordrng 1 W11325569 (Chrome shadow UI) and 1 W11550649 (ACU)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ19

Near Brockport, New York 14420

Zach L

Job Details: 10/20/2025

Right gasket torn. Replaced gasket and heated new gasket into proper shape.

We serviced a

WHIRLPOOL WASHER

Model MVW5035MW1

Near Brockport, New York 14420

Zach L

Job Details: 10/20/2025

"Replaced main control. Ran full diagnostic cycle, unit working properly. Sink pump leaking, informed customer of leak."

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Webster, New York 14580

Andres V

Job Details: 10/20/2025

"Found error code F6E2 for Ui not communicating with the ACU. I replaced the UI control, unit now responds to commands and is working properly"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF341PAPM2

Near Bloomfield, New York 14469

Ben H

Job Details: 10/20/2025

I found that the wash motor was seized so the unit would not spray any water. I replaced the wash motor and sump and tested the unit and it works properly

We serviced a

GE WASHER

Model GFW850SPN0RS

Near Lima, New York 14485

Ben H

Job Details: 10/20/2025

18663301. Do unit would not drain and there was a water fill error code. The cold water valve does not open up when it should and thedrain pump does not run at all. I called Tech Line and we ohmed out the Pump motor and that tested good so we checked voltage coming off of a control board and there was none. The unit will need a new valve and control board; rqstng P&A on 1 WH23X29553 (Valve) and 1 WH22X37840 (Main control)

We serviced a

MAYTAG DRYER

Model MED5630HW2

Near Brighton, New York 14610

DeVaughn C

Job Details: 10/20/2025

Unit making excessive noise during use. Discovered frog remains in blower wheel housing. Removed frog then tested. Repair completed successfully.

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Webster, New York 14580

Andres V

Job Details: 10/20/2025

"I replaced the control board and tested unit, customer also brought to my attention that unit shakes a lot. Washer is leveled and does not rock back and forth, Im able to push basket all the way down by hand without much force. Reccoemend replacing suspension rods. ; ordrng 1 W11130362 (Suspension rods)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE254ESS0

Near Webster, New York 14580

Andres V

Job Details: 10/20/2025

"I replaced the sump & pump, spray arm. Tested unit with clear door, showed customer spray arms are now spinning and unit is washing properly."

We serviced a

GENERAL ELECTRIC RANGE

Model GRS500PV1SS

Near Walworth, New York 14568

Andres V

Job Details: 10/20/2025

"Replaced the burner, tested unit. Issue is still occurring, spoke to techline ohmed out switch and burner inspected the harness wire we could not find issue. They deemed unit unrepairable. Case 18558036"

We serviced a

GENERAL ELECTRIC WASHER

Model PFQ83HSLW0WW

Near Honeoye Falls, New York 14472

Ben H

Job Details: 10/20/2025

The customers complaint was that the unit would take a little bit longer to dry than normal. I checked the lint filter and noticed a little bit of wood buildup on the foam filter and A lot of buildup in the cavity behind it restricting airflow. I cleaned out the cavity with a brush and a vacuum and installed a board update for the unit and instructed the customer on proper care and maintenance of the filter

We serviced a

GENERAL ELECTRIC RANGE

Model GRF600AVSS

Near Rochester, New York 14606

DeVaughn C

Job Details: 10/20/2025

CX requesting technician to show evidence the appliance is functional before performing further electrical work. Unable to test unit due to faulty wiring in home. CX mentioned this is the second appliance from the retailer that's been tested in the home. No further repair at this time. SR: 18396750

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Rochester, New York 14624

DeVaughn C

Job Details: 10/20/2025

"CX reports unit goes from sensing to done, with items still dry. F7E1 error code stored. Replaced actuator then tested. Repair completed successfully. ; used 1 WPW10006355 (ACTUATOR) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Fairport, New York 14450

Andres V

Job Details: 10/20/2025

"Left side door hinge is bent, when closing the door the bottom left corner of inner door wont let door close. I suggested replacing left side hinge and inner door. Customer wants to talk about it. ; rqstng P&A on 1 W11612302 (Left hand hinge) and 1 W10908291 (Inner door)"

We serviced a

WHIRLPOOL DRYER

Model WGD9200SQO

Near Pittsford, New York 14534

Ben H

Job Details: 10/16/2025

"The customers complaint is that the unit is not producing cold air.I tested the unit and it is getting 120 V down to the igniter and the igniter is glowing but the gas does not release. I tested the gas coils and they were worn out and did not function properly so I replaced them and tested the unit and it now heats and cycles properly ; dspstn on spec-tagged invntry: 1 279311 IGNITOR , used 1 279834 (COIL KIT) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Pittsford, New York 14534

Ben H

Job Details: 10/16/2025

"The unit had an issue where it would constantly run the drain pump due to a sensor fault and the lid would not lock. I replaced the lid lock and the control board and tested the unit and I noticed it bounced around a lot when spinning So I tested the suspension rods and found they were weak so the unit will need new suspension rods; ordrng 1 W11217817 (Suspension rods), dspstn on spec-tagged invntry: 1 W11608056 CNTRL- ELEC"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ11

Near Fairport, New York 14450

Ben H

Job Details: 10/16/2025

"The icemaker arm is not functioning properly so the icemaker does not dispense any of the ice. The icemaker I brought with me is not the correct icemaker so I ordered the correct icemaker and rescheduled the customer ; ordrng 1 W11700250 (Ice maker), dspstn on spec-tagged invntry: 1 WPW10300022 ICEMAKER"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS06

Near Macedon, New York 14502

Ben H

Job Details: 10/16/2025

I replaced the left-hand door due to functional issues with the waterline and the Ui. I replaced all of the hinge pieces on the right hand door And that now closes and lines up with no issue. The water now dispenses correct and everything on the unit works as it should

We serviced a

GE WASHER

Model GUD27ESSJOWW

Near Rochester, New York 14610

Ben H

Job Details: 10/16/2025

I found that the shifter arm was broken causing the unit to not shift to spin. The unit will need a new shifter; rqstng P&A on 1 WH16X10147 (Shifter)

We serviced a

GENERAL ELECTRIC WASHER

Model GTW585BSV3WS

Near Rochester, New York 14618

Ben H

Job Details: 10/16/2025

Customers complaint was that the unit was leaking underneath. I tested the unit and when it went to drain it started leaking so I checked underneath and found the hose was partially coming off of the drain pump so I corrected that and tested again and it runs with no leaks

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Rochester, New York 14618

Ben H

Job Details: 10/16/2025

Do you control board was constantly running the drain pump. So I replace the control board and tested the unit and it works as it should; dspstn on spec-tagged invntry: 1 W11608056 CNTRL- ELEC

We serviced a

WHIRLPOOL DRYER

Model WED6150PB0

Near Rochester, New York 14608

Ben H

Job Details: 10/16/2025

I replaced the broken motor belt and blower wheel and tested the unit and it works as it should; dspstn on spec-tagged invntry: 1 341241 BELT

We serviced a

GE WASHER

Model GFW550SSNWW

Near Rochester, New York 14606

DeVaughn C

Job Details: 10/16/2025

Replaced motor per techlines suggestion. Unit still wont operate properly. Contacted TechLine again. GE TechLine agent recommends inverter board should be replaced.; ordrng 1 WH22X38837 (Inverter Board)

We serviced a

WHIRLPOOL DRYER

Model WED5605MC0

Near Rochester, New York 14613

DeVaughn C

Job Details: 10/16/2025

Replaced console then tested. Repair completed successfully.

We serviced a

GENERAL ELECTRIC REFRIGERATOR

Model GTS22KMNDRDS

Near Rochester, New York 14608

Zach L

Job Details: 10/16/2025

"Installed spacer in door hinge. Used flashlight to check seal for gaps, no spaces left around gasket."

We serviced a

GENERAL ELECTRIC RANGE

Model PP9830SR1SS

Near Penfield, New York 14526

Andres V

Job Details: 10/16/2025

"Inspected cook top before installing, found glass broken. ; ordrng 1 WB62X45046 (Cooktop)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Rochester, New York 14621

DeVaughn C

Job Details: 10/16/2025

Door gasket has failed. Gasket is not serviceable. Door must be replaced. ; ordrng 1 LW10913407 (Door)

We serviced a

WHIRLPOOL DRYER

Model MED4500MW0

Near Rochester, New York 14613

Zach L

Job Details: 10/16/2025

"Thermal fuse tested open. Replaced thermal fuse, dryer working properly.; used 1 WP3392519 (FUSE-THERMAL) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMHZ05

Near Irondequoit, New York 14609

Zach L

Job Details: 10/16/2025

"Found temp at 30 in bottom drawer. No air leaks from tower. Customer had temp setting in bottom drawer set to coldest, informed customer temps will occasionally get below freezing with selected settings. Advised customer to adjust"

We serviced a

WHIRLPOOL DRYER

Model WGD4720RW0

Near Irondequoit, New York 14622

Zach L

Job Details: 10/16/2025

"Replaced dryer door. New door fits properly, no issues."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDT05

Near Rochester, New York 14622

Zach L

Job Details: 10/16/2025

"Condensation only collects when door is opened. Explained to customer this is normal. Customer also concerned by noises made during defrost cycle. Noises are normal, found no issues with unit."

We serviced a

GENERAL ELECTRIC DRYER

Model GFD65GSSV0WW

Near Ontario, New York 14519

Andres V

Job Details: 10/16/2025

Door switch closes properly but when in a cycle if door is hit by wet clothes it disengages the door switch and cycle stops. ; ordrng 1 WE04X34281 (Door switch)

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Irondequoit, New York 14617

Andres V

Job Details: 10/16/2025

"Unit has F3E1 pressure fault error code. I replaced the control board, ran a diagnostic cycle. Unit is working properly ; dspstn on spec-tagged invntry: 1 W11608056 CNTRL- ELEC"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW06

Near Rochester, New York 14612

Zach L

Job Details: 10/16/2025

"Total restriction in sealed system. Unit unable to cool. Requires sealed system repair. Unit was delivered broken and has been in home for less than 48 hours, advised customer contact dealer to exchange unit.; ordrng 1 W11580057 (Compressor) and 1 W11506619 (8x8) and 1 W11578570 (7x5) and 1 W11504445 (5x4) and 1 W11504447 (5x1.8) and 3 W11506621 (6x6)s and 2 W11506635 (Process tube)s and 1 W10898074 (Lockprep)"

We serviced a

GENERAL ELECTRIC WASHER

Model GTW485ASW0WB

Near Rochester, New York 14616

DeVaughn C

Job Details: 10/16/2025

Parts not arrived. ; schdld next appmnt for 10/23 THU !

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Rochester, New York 14616

DeVaughn C

Job Details: 10/16/2025

Replaced harness then tested. Unit testing good. ; dspstn on spec-tagged invntry: 1 W11643701 HARNS- WIRE

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ2

Near Rochester, New York 14626

DeVaughn C

Job Details: 10/16/2025

CX declined further repair.

We serviced a

WHIRLPOOL DRYER

Model WGD5720RW0

Near Rochester, New York 14612

Andres V

Job Details: 10/16/2025

Took unit apart inspected the inside did not see anything. I then took off back panel still did not find any loose panels. Put unit back together and ran it for awhile I did not hear noise customer did state that it sounded better

We serviced a

MAYTAG RANGE

Model MFGS8030RZ0

Near Rochester, New York 14626

Andres V

Job Details: 10/16/2025

"The Ignitor part number is not the correct part for this model. The harness is not long enough to reach the spark module. Customer got this part number from a whirlpool rep which then we ordered, We have contacted whirlpool multiple times to get correct parts but every time it is incorrect."

We serviced a

KITCHENAID REFRIGERATOR

Model KBFC42FTS04

Near Rochester, New York 14626

Andres V

Job Details: 10/16/2025

Found a leak at the evaporator I could see the Uv dryer leaking out dye. Unit will need sealed system repair ; ordrng 1 W10195924 (Evaporator) and 1 W11506619 (8nk) and 1 W11504424 (8/1.8) and 1 W11506619 (8.5/8) and 1 W11504436 (1.8/6) and 1 W11504445 (5/4) and 1 WPW10143759 (Dye dryer) and 1 W11506635 (Across valve)

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE334GPS0

Near Hilton, New York 14468

DeVaughn C

Job Details: 10/16/2025

Replaced drain pump then tested. Repair completed successfully.

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Webster, New York 14580

Zach L

Job Details: 10/16/2025

Removed top of sump and cleared away all debris from sump. Advised customer to run cleaning product through dishwasher regularly.

We serviced a

GENERAL ELECTRIC REFRIGERATOR

Model GYE22GYNDFS

Near Webster, New York 14580

Zach L

Job Details: 10/16/2025

"Replaced compressor. During repair, suction tube was damaged. Unable to repair due to location of damage. Case # 18256190; dspstn on spec-tagged invntry: 1 WR97X10076 COUPLER"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB2

Near Rochester, New York 14615

Andres V

Job Details: 10/16/2025

Replaced the harness. Tested unit. Unit is filling and washing now properly

We serviced a

GENERAL ELECTRIC DRYER

Model DSKS333EC6WW

Near Rochester, New York 14615

Andres V

Job Details: 10/16/2025

"Customer refused repair, he is unsatisfied with the product and is stating he either wants his money back or swapped for a different brand."

We serviced a

WHIRLPOOL COIN-OP WASHER

Model CAE2745FQ2

Near Brockport, New York 14420

DeVaughn C

Job Details: 10/16/2025

F3E1 error code stored. Ran diagnostic auto test. Unit completed cycle with no issues. Code returned once cycle was complete. Pressure hose testing good. Control board should be replaced. ; O-emld tckt

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Newark, New York 14513

Andres V

Job Details: 10/15/2025

Found error code for motor fault. I inspected underneath unit found actuator out of place and not letting it shift correctly. I replaced actuator with new style type and tested unit. Unit is shifting properly now; used 1 WPW10006355 (ACTUATOR) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW6157PB0

Near Newark, New York 14513

Andres V

Job Details: 10/15/2025

"Replaced control board. Ran a diagnostic cycle properly, I then started a quick wash watched unit filled and advance to wash."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ02

Near Geneva, New York 14456

Andres V

Job Details: 10/15/2025

"Found the fresh food section evaporator frosted over causing cooling issue, I cleared evap of all frost, noticed that the defrost sensor was not in correct position and also not tight against tubing. I adjusted the clamp so it grabs tubing better and tied zip tie around. Customer is to monitor"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Geneva, New York 14456

Andres V

Job Details: 10/15/2025

Tested unit on a timed dry found with temp coupler unit did heat up to 215 and cycle properly. I also tested it on an automatic dry unit is heating properly.; dspstn on spec-tagged invntry: 1 279838 ELEMENT

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Geneva, New York 14456

Andres V

Job Details: 10/15/2025

"Unit has a pressure fault error and control error. I also noticed while diagnosing unit that the valves are completely clogged with debris that can cause a slow fill. ; ordrng 1 W11210463 (Valve), dspstn on spec-tagged invntry: 1 W11603811 CNTRL- ELEC"

We serviced a

KITCHENAID OVEN

Model KOSE500ESS02

Near Clifton Springs, New York 14432

Andres V

Job Details: 10/15/2025

Replaced the fuse and the Ui panel. Unit is now working properly and heating.

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDT535PYV1FS

Near Rochester, New York 14606

DeVaughn C

Job Details: 10/15/2025

Replaced heater and spray arm. Unit testing good.

We serviced a

KITCHENAID DISHWASHER

Model KDTE254ESS2

Near Webster, New York 14580

DeVaughn C

Job Details: 10/15/2025

"Bottom rack and tack system failed. Basket, tracks, and corresponding components should be replaced. ; ordrng 1 W11498446 (W11498446) and 1 WPW10473807 (Support) and 1 WPW10473809 (Support) and 1 W10822165 (Track) and 1 W10822166 (Track) and 1 W11193827 (Support Ski) and 1 W11197023 (Support Ski)"

We serviced a

GENERAL ELECTRIC WASHER

Model GFW550SSNWW

Near Rochester, New York 14616

DeVaughn C

Job Details: 10/15/2025

Installed cabinet assembly parts due to damaged door glass. Repair successful.

We serviced a

WHIRLPOOL DRYER

Model WHD560CHW2

Near Rochester, New York 14616

DeVaughn C

Job Details: 10/15/2025

CX reports F code and moisture in lint compartment. F9E2 error code stored. Contacted Whirlpool Techline. Techline agent states drain pump assembly must be replaced. Replaced pump then tested. Repair completed successfully. SR: 21245085

We serviced a

GENERAL ELECTRIC DRYER

Model PFQ97HSPV0DS

Near Rochester, New York 14612

DeVaughn C

Job Details: 10/15/2025

"CX reports no heat and scraping noise, with video evidence. 353 error code stored. Tested tumble and spin in diagnostics, no abnormal noise present. Conducted test 15 for heat pump system. Compressor power 420w @ 6k rpm. Unit passed test 15. Unit also passed test 18. All thermistors testing good. Contacted GE Techline. Techline agent recommends installing condensation relocation kit, and allow 2~ hours for installation. We41x39157SN: 18600763; ordrng 1 We41x39157 (Condensation relocation kit)"

We serviced a

GENERAL ELECTRIC WASHER

Model GTW465ASN

Near Hilton, New York 14468

DeVaughn C

Job Details: 10/15/2025

Replaced belt and suspension. Repair completed successfully.

We serviced a

WHIRLPOOL RANGE

Model WFE714HLAS0

Near Rochester, New York 14616

Zach L

Job Details: 10/15/2025

Infinite switch sticking intermittently. Replaced infinite switch and tested.

We serviced a

GENERAL ELECTRIC REFRIGERATOR

Model GTS22KYNDRFS

Near Rochester, New York 14622

Zach L

Job Details: 10/15/2025

"Freezer door dented. GE did not send part, needs new door.; ordrng 1 WR78X39149 (Freezer door)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near North Chili, New York 14514

Ben H

Job Details: 10/15/2025

Case number 21033474 The buttons on the control board are sticking and not responding when you press them causing the unit to randomly start at any time. I Reported to safety and ordered a new control board; ordrng 1 W11683480 (Control)

We serviced a

WHIRLPOOL WASHER

Model WFW4720RW0

Near Rochester, New York 14611

Ben H

Job Details: 10/15/2025

The customer complaint is that the unit would not power on. When I arrived the Ui would not turn on and the unit was getting correct voltage from the outlet. I found a loose wire at the ACU causing power to not get the the Ui. I reconnected the loose wire and secured it and the unit now works as it should

We serviced a

AMANA WASHER

Model NTW4519JW2

Near Rochester, New York 14608

Ben H

Job Details: 10/15/2025

I replaced the faulty lid lock and tested the unit

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ01

Near Rochester, New York 14605

Ben H

Job Details: 10/15/2025

The connection underneath the freezer door was leaking water so I Adjusted the tube in the fitting and it no longer leaks

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Fairport, New York 14450

Zach L

Job Details: 10/15/2025

"Replaced suspension rods. Unit leaking through gearcase, needs new gearcase.; ordrng 1 W11454734 (Gearcase) and 1 WPW10006384 (Belt)"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Shortsville, New York 14548

Andres V

Job Details: 10/15/2025

"Found unit having missing tachometer error code. Unit does not recognize when its spinning, i replaced the actuator and tested unit on a normal cycle. Unit is washing properly ; used 1 Wpw10006355 (Actuator) from stock"

We serviced a

GENERAL ELECTRIC REFRIGERATOR

Model PVD28BYNBFS

Near Rochester, New York 14609

Ben H

Job Details: 10/15/2025

"The Customers complaint is that the fridge is not cooling. When I arrived all of the lights are on in the unit but There are no fans running and the compressor is not on. I checked in the back and the compressor is room temperature and does not turn on. I inspected the control boards And found that the power board had shorted out damaging both the main control and the inverter board. All three boards will need to be replaced; rqstng P&A on 1 WR55X31984 (Power board) and 1 WR55X48225 (Main control) and 1 WR55X36435 (Inverter board), states that autho needed"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Penfield, New York 14526

Ben H

Job Details: 10/15/2025

The hub on the basket is worn out causing only the agitator to turn during the spin cycle. This unit has a wash plate and I was unable to get it off without having to break it and I also noticed significant oil leak underneath the unit coming from the gear case. Due to the oil leaking from the gear case and the cost for a new impeller and hub the customer is not going to repair the unit

We serviced a

MAYTAG WASHER

Model MHW5500FC1

Near Spencerport, New York 14559

DeVaughn C

Job Details: 10/15/2025

"CX reports unit is making strange noise. F3E1, F5E2, F9E1, F8E3. Error codes stored. Unable to verify long drain due to unit sitting in garage. However, excessive noise is present when drain pump is running. Suspecting failed drain pump. ; rqstng P&A on 1 WPW10605427 (DRAIN PUMP), states that autho needed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Macedon, New York 14502

Zach L

Job Details: 10/15/2025

"Replaced ice maker. Ran harvest and fill tests, working properly."

We serviced a

WHIRLPOOL RANGE

Model WFG515S0J52

Near Rochester, New York 14625

Ben H

Job Details: 10/15/2025

I quoted the customer for a new dsi board and the customer is not going to repair the unit

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMHZ06

Near Fairport, New York 14450

Ben H

Job Details: 10/15/2025

The door stops and Brackets for the doors were bent and misaligned causing doors to not open and close properly. I replaced the brackets and door stops and the doors now close properly

We serviced a

WHIRLPOOL DRYER

Model WGD8127LW3

Near Walworth, New York 14568

Zach L

Job Details: 10/15/2025

"Replaced control board and tested, unit working properly."

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Webster, New York 14580

Zach L

Job Details: 10/15/2025

"Washer drains into sink, sink partially blocked and not draining. Water backing up and being siphoned back into washer. Advised customer to clear drain."

We serviced a

KITCHENAID DISHWASHER

Model KUDS50FVSS4

Near Pittsford, New York 14534

Ben H

Job Details: 10/15/2025

The unit had poor wash results and not very high pressure water stream so I inspected the chopper Blades and that was all in one piece But I did find some clogs and buildup in the wash pump system so I cleared that out and tested the unit again and this time it had correct pressure and washes as it should

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS02

Near Webster, New York 14580

Zach L

Job Details: 10/15/2025

"Replaced compressor. Vacuumed system to 500 microns and recharged with R600a. All pressures and temps tested good on startup. Repair covered by sealed system warranty; dspstn on spec-tagged invntry: 1 W11504415 COUPLER BR 8.5X8 1 W11504445 COUPLER BR 5X4 , 1 W11506621 COUPLER BR 6 , and 1 W11506635 VALVE 1/4"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Shortsville, New York 14548

Andres V

Job Details: 10/15/2025

"No power at terminal, Found the power cord leg wasnt making contact inside the plug. Adjusted leg and tested it unit is heating now."

We serviced a

MAYTAG WASHER

Model MVW4505MW2

Near Hilton, New York 14468

Andres V

Job Details: 10/14/2025

Found unit would complete a diagnostic cycle but would not start normal cycle. I replaced actuator and started bulky cycle unit did start and started to fill but noticed that it had very low water flow. Customer has well water i reccomended cleaning out debris from hoses/water source to help with the flow. I waited for unit to fill but was taking over 25 min to fill to the max. I believe water leak was coming from when unit fills some of the water builds up around the tub ring because of water flow.; used 1 Wpw10006355 (Actuator) from stock

We serviced a

JENN AIR MICROWAVE

Model JMW2430DP02

Near Webster, New York 14580

Zach L

Job Details: 10/14/2025

"Replaced UI. Programmed and finished setup, unit ready to use."

We serviced a

GENERAL ELECTRIC RANGE

Model PHS930YP7FS

Near Rochester, New York 14610

Zach L

Job Details: 10/14/2025

Case#18577818; ordrng 1 WB27X46068 (Induction control)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Rochester, New York 14621

Zach L

Job Details: 10/14/2025

"F7E3 tachometer failure. Replaced actuator and ran diagnostic cycle, unit working properly.; used 1 WPW10006355 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ03

Near Rochester, New York 14617

Zach L

Job Details: 10/14/2025

Damper stuck in open position. Needs new damper.; ordrng 1 WPW10378263 (Damper)

We serviced a

WHIRLPOOL WASHER-DRYER COM

Model WET4027HW1

Near Henrietta, New York 14467

Ben H

Job Details: 10/14/2025

The door on the dryer has become misaligned causing the door switch to not be pushed in all the way and the unit was unable to start. I corrected the door and tested the unit and it now works properly

We serviced a

AMANA WASHER

Model NTW4519JW2

Near Rochester, New York 14606

Jeff Miceli

Job Details: 10/14/2025

"Replaced control for continuous draining, unit was in the middle of the floor and not hooked up, unable to test; dspstn on spec-tagged invntry: 1 W11607637 CNTRL- ELEC"

We serviced a

WHIRLPOOL MICROWAVE

Model WML55011HB07

Near Hilton, New York 14468

Andres V

Job Details: 10/14/2025

"Replaced the control. Tested light and fan, unit is working properly"

We serviced a

GENERAL ELECTRIC RANGE

Model PB900YV2FS

Near Brockport, New York 14420

DeVaughn C

Job Details: 10/14/2025

CX reports storage drawer won't stay closed. Discovered unit was not leveled correctly. Leveled unit then tested. Repair completed successfully.

We serviced a

WHIRLPOOL RANGE

Model WEG745H0LZ5

Near Hamlin, New York 14464

DeVaughn C

Job Details: 10/14/2025

"All buttons function, but will not show anything on display. Display assembly should be replaced. ; ordrng 1 W11122852 (Display Assembly)"