We serviced a
KITCHENAID REFRIGERATOR
Model KRFF302ESS02
Near Mendon, NY 14506
Dave F
Job Details: 07/06/2022
Noise customer was hearing was the warning label smacking the wall when condenser fan would turn on. Unit Tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Irondequoit, NY 14609
James
Job Details: 07/06/2022
Complaint of leaking noises still occurring. Replaced user interface and tested ice level sensor and icemaker. Ran test 4 and heard some knocking noises as refrigerant flows through tubing. Noise is normal operation. Customer is to monitor ice production and temperature.
We serviced a
KITCHENAID RANGE
Model KFGG500ESS3
Near Rochester, NY 14618
Dave F
Job Details: 07/06/2022
"Unit powering on and off clock resets . Checked voltage from outlet to oven, 118v when unit gets plugged in voltage drops to 98v, Bad power . Plugged unit in with different outlet, customer needs electrician. unit tested good ."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDM01
Near Caledonia, NY 14423
Dave F
Job Details: 07/06/2022
"fresh food is getting to cold. fresh food 40 degrees on setting 2 of 4, 1 below recommended. Freezer 5 degrees. Adjusted the damper in the freezer to max to hold more of the air in the freezer section . Customer will monitor and adjusted the temps as needed ."
We serviced a
KITCHENAID DISHWASHER
Model WDT910SAYM3
Near Irondequoit, NY 14617
James
Job Details: 07/05/2022
"Unit leaking from lh side and spray arms not rotating. Gasket is falling apart. Customer had pump from previous visit. Pump wasn't correct part number and started smoking during use. Need WPW10605058; ordrng 1 WPW10605058 (Pump), used 1 W11177741 (Gasket), and 1 Sh15 from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Syracuse, NY 13224
Chuck G
Job Details: 07/05/2022
Customer stated unit wont drain. Error codes found F7E6-MOTOR FAULT. Found unit to have nidec acuator. Replaced actuator. Also found drain hose too far in drainpipe. Corrected drain hose issue. Calibrated unit. Ran diagnostic cycle unit performed normally. Unit tested good. ; used 1 WPW10006355 (Acuator) from stock
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near East Syracuse, NY 13057
Chuck G
Job Details: 07/05/2022
Customer stated unit is not adgitating. No codes unit was getting interupted during drain cycle Found unit on a gfci outlet. Advised customer to have an electrician change the outlet. Ran unit on a heavy duty extension cord ran diagnostic cycle unit passed. Unit tested good.
We serviced a
MAYTAG MICROWAVE
Model MMV1175JZ00
Near Syracuse, NY 13206
Chuck G
Job Details: 07/05/2022
Customer was concerned about heating times. Performed water heating test ran for 5 minutes then ran 4 more tests at 2 minutes each. Unit tested good explained how the microwave works and that this 1000 watt microwave will not heat like their previous 1200 watt microwave. Unit tested good.
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ2
Near Canandaigua, NY 14424
Dave F
Job Details: 07/05/2022
"Customer stated Bake was clicking and not starting on unit. Ran in diagnostics well looking at igniter, it sparked and did not ignite. Igniter was loose, Tightened and tested unit. Unit Checks good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW00
Near Rochester, NY 14620
Andres V
Job Details: 07/05/2022
"Customer stated temp in unit was not consistent. Diagnosed unit checked all fans, seals and condenser. All checked good. They had previous company out here diagnosing and they believed it was a leak. I checked how many amps compressor is pulling found it pulling 1amp. Unit does not have a leak. Recommending replacing cold control.; ordrng 1 W10866230 (Thermostat)"
We serviced a
WHIRLPOOL RANGE
Model KFEG500ESS4
Near Brockport, NY 14420
Dave L
Job Details: 07/05/2022
Surface burners take a long time to heat pans. Called tech line to document as normal operation sr7734033163
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHV03
Near Canandaigua, NY 14424
Dave F
Job Details: 07/05/2022
Customer stated unit wasnt producing ice and water. Found water valve was leaking when testing water dispenser. Ordering new Water valve.; ordrng 1 W11482383 (Water Valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB9FHDXWS04
Near Canandaigua, NY 14424
Dave F
Job Details: 07/05/2022
"Freezer evap frosted up . Turned heater on in diagnostics heater turned on . Unit needs new control board . Replaced board . Unit has service pointer for drain tube replaced drain tube with updated part . S code S38253. Ice Maker fill tube tray is broken, Repaired. If problem persists need new ice maker part# D7824706Q; used 1 WPW10503278 (ADC - JAZZ), and 1 W10619951 (TUBE-DRAIN) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Rochester, NY 14619
Andres V
Job Details: 07/05/2022
Customer stated unit was not making ice or dispensing water. Diagnosed unit and found the water reservoir to be completely frozen and not letting water flow through. Customer is going to try and thaw out reservoir but I suggested getting a new one incase it cracks. ; ordrng 1 W10801011 (Reservoir)
We serviced a
WHIRLPOOL WASHER
Model KUDS30IVBL4
Near Webster, NY 14580
James
Job Details: 07/05/2022
"Leds flickering. Disconnected ui and got drain to function before problem came back. Need panel. ; ordrng 1 WPW10250015 (Panel) and 1 Sh15, dspstn on spec-tagged invntry: 1 WPW10348269 PUMP-DRAIN"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Macedon, NY 14502
Dave F
Job Details: 07/05/2022
Replaced faulty ice maker . Cycled ice maker Unit checks good.
We serviced a
MAYTAG WASHER
Model MHW6000XW2
Near Ionia, NY 14475
Jeremy
Job Details: 07/05/2022
Unit has F6E1 error. Found control board is faulty. Customer elected to not repair. Repair is too costly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHW00
Near Webster, NY 14580
James
Job Details: 07/05/2022
Replaced control and ui. Customer is to monitor. ; dspstn on spec-tagged invntry: 1 W11089236 CNTRL- ELEC
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Rochester, NY 14626
Dave L
Job Details: 07/05/2022
Defrosted unit and replaced evaporator compartment harness. Still waiting for control. ; O-emld tckt
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHZ0
Near Irondequoit, NY 14622
Dave L
Job Details: 07/05/2022
"Unit will not fill or drain. Found that both the water valve and drain pump have open windings. No voltage going to either of these loads from the control. Vent fan failed continuity tests. Quotes for fan, valve, drain pump, and control. The customer declined to have us order anything yet. WPW10348269 WPW10327249 W11225084 W11228135; ordrng 1 WPW10348269 (Drain pump) and 1 WPW10327249 (Valve) and 1 W11225084 (Control) and 1 W11228135 (Vent assembly)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS00
Near Webster, NY 14580
James
Job Details: 07/05/2022
Icemaker not cycling. Freezer not sealing. Pantry panels fell off. Found fill tube frozen. Defrosted fill tube and cycled icemaker. Installed pantry panels and greased railings in freezer. Door closing properly. Customer is to monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Irondequoit, NY 14622
Dave L
Job Details: 07/05/2022
Freezer had been building frost in drain pan. Customer had the u it unplugged and thawed at time of arrival. Verified defrost heater operation. Checked evap sensor. Found water in drain pan. Unit testing ok at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FNAM00
Near Victor, NY 14564
Dave F
Job Details: 07/05/2022
"Called techline SR#7734027268 . Techline said that the light in the freshfood section would be the issue for the flashing. Replaced faulty Main Fresh foods light, Tested Unit, Checks good.; dspstn on spec-tagged invntry: 1 WPW10515058 LIGHT"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354ESS3
Near Pittsford, NY 14534
Jeremy
Job Details: 07/05/2022
"Unit has F6E4 error for float switch open. Float switch checks good. Found wash motor is not running, verified 120VAC to wash motor. Wash motor is bad, quoted for wash motor.; ordrng 1 W10805015 (Motor)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM604KPS
Near Pittsford, NY 14534
Jeremy
Job Details: 07/05/2022
Found heater element bushings completely disintegrated causing seals to leak. Replaced heater in accordance with special project. Unit checks good.; used 1 W11537778 (ELEMENT) from stock
We serviced a
JENN AIR DISHWASHER
Model JDB9800CWS2
Near Fairport, NY 14450
Jeremy
Job Details: 07/05/2022
Found that upper and lower rack is corroding on the ends of the tines and on cup shelves. Recommend replacing both racks and cup shelves. Tracks appear in good condition. Quoted for rack replacement.; rqstng P&A on 2 W11238398 (Cup Shelf)s and 1 W10194861 (Upper Rack) and 1 W11129939 (Lower Rack)
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Pittsford, NY 14534
Jeremy
Job Details: 07/05/2022
Found relay in start switch not engaging when dryer is started. Ordering start switch.; ordrng 1 WPW10117655 (Push to Start Switch)
We serviced a
KITCHENAID DISHWASHER
Model KUDK03FTSS0
Near Scottsville, NY 14546
Jeremy
Job Details: 07/05/2022
Found unit is leaking from fill valve. Ordering fill valve.; ordrng 1 WPW10158389 (Fill Valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Rochester, NY 14626
Dave L
Job Details: 07/05/2022
The ice maker is stalling furring harvest casing intermittent ice. Rail screws will need to be addressed on return visit as they have been coming loose and preventing the door from closing. ; ordrng 1 W11542654 (Ice maker)
We serviced a
WHIRLPOOL COOKTOP
Model WCE77US0HB1
Near Rochester, NY 14618
Andres V
Job Details: 07/05/2022
Replaced front left infinite switch on unit. Tested out burner on high and low. Burner is working correctly.
We serviced a
MAYTAG REFRIGERATOR
Model MFT2776FEZ00
Near Webster, NY 14580
James
Job Details: 07/05/2022
Temperature fluctuates in ff section. Tested diagnostics and had full Frost pattern on both evaps. Suspect unit gets stuck in defrost cycle. Customer is to monitor. If problem persists order W10843055
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HBL0
Near Fairport, NY 14450
James
Job Details: 07/05/2022
Replaced 2nd hose to disposal and tested three times. Unit draining properly. No charge due to atec misdiagnosis.
We serviced a
MAYTAG WASHER
Model MHW7000AW0
Near Rochester, NY 14618
Andres V
Job Details: 07/05/2022
Customer stated she has to lift door to be able to close it. I tried to tighten hinge but it was still loose. U it needs new hinge and back banel support. Customer also wants bellow replaced because it is dirty.5857293349 update phone number.; ordrng 1 W10839743 (Retainer) and 1 W11316776 (Inner door) and 1 WPW10208415 (Hinge) and 1 W11173364 (Bellow)
We serviced a
WHIRLPOOL DRYER
Model WED5500XW0
Near Rochester, NY 14619
James
Job Details: 07/05/2022
Unit loud due to seized idler pulley. Replaced dryer repair kit and tested. Unit functions properly. ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM00
Near Pittsford, NY 14534
Dave F
Job Details: 07/05/2022
Customer decided they do not want to go forward with repair.; dspstn on spec-tagged invntry: 1 W11506635 VALVE 1/4' and 1 WPW10143759 DRIER-UV DYE
We serviced a
MAYTAG DRYER
Model MEDE500VW1
Near Rush, NY 14543
Jeremy
Job Details: 07/05/2022
Found unit making squealing noise. Checked and found idler bearing seized casting belt to slip over. Used repair kit to replace idler and rollers. Unit checks good.; used 1 4392067 (REPAIR KIT) from stock
We serviced a
WHIRLPOOL FREEZER
Model WSZ57L18DM00
Near Pittsford, NY 14534
Dave F
Job Details: 07/05/2022
"Replaced main control and defrost unit .unit has had defrost thermistor replaced and the main control .fan is working . Checked wire harness continuity on defrost thermistor to control board, checks good . call techline if problem persists."
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Pittsford, NY 14534
Andres V
Job Details: 07/05/2022
"Customer stated unit was not stopping by itself. Diagnosed unit and found timer is not advancing, unit needs a new timer. Customer cell is 5859431722 ; ordrng 1 WPW10642928 (Timer)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Rochester, NY 14609
James
Job Details: 07/05/2022
Unit developing frost and condensation. Ff door not sealing. Rivot broken off from rf roller. Installed bolt through roller and leveled unit. Doors sealed properly.
We serviced a
MAYTAG WASHER
Model MHW8630HC1
Near Hilton, NY 14468
Dave L
Job Details: 07/05/2022
Found washer set to no spin on colors quick wash and delicate cycle. Removed debris from pump trap. Tested ok in diagnostics.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Hilton, NY 14468
Dave L
Job Details: 07/05/2022
HEATER REPLACEMENT AS PER S17304; used 1 W11537778 (Heater) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Rochester, NY 14621
James
Job Details: 07/05/2022
Replaced acu and tested drain and spin cycle.
We serviced a
GE DISHWASHER
Model PDT825SSJ2SS
Near Rush, NY 14543
Jeremy
Job Details: 07/05/2022
Customer stated unit would not turn on. Verified no operation. Checked and found 120VAC at control board. Reseated connector for UI on control and unit began operating. If problem persists order control board.
We serviced a
WHIRLPOOL DRYER
Model WED6620HC2
Near Rochester, NY 14621
James
Job Details: 07/05/2022
Replaced control and panel tested cycle and it functions properly.
We serviced a
MAYTAG WASHER
Model MHW5100DW0
Near Hilton, NY 14468
Dave L
Job Details: 07/05/2022
Unit can not sense water level. Air trap is clear. Ordering sensor and harness ; ordrng 1 W11229597 (Harness) and 1 WPW10448876 (Sensor)
We serviced a
WHIRLPOOL MICROWAVE
Model AMV2307PFB
Near Pittsford, NY 14534
Andres V
Job Details: 07/05/2022
Customer stated that unit went out. Diagnosed unit and found fuse to be blown and also micro switches are bad. Tested continuanity and found a couple that were stuck closed.; ordrng 1 W11252186 (Micro switches) and 1 W11252187 (Lower micro switches)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Fairport, NY 14450
Andres V
Job Details: 07/05/2022
Replaced sump and pump. Put unit back together and tested it. Unit is working properly.; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR
We serviced a
WHIRLPOOL RANGE
Model MGR6600FZ0
Near Irondequoit, NY 14609
Andres V
Job Details: 07/05/2022
Ordered wrong part. Needed a burner instead of a manifold. ; ordrng 1 WP9758078 (Burner)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Rochester, NY 14623
Dave F
Job Details: 07/05/2022
"Customer stated unit was leaking water into Fresh Food from Freezer. Found Unit Had a clog in Duck Bill from Drain tube, Defrosted Freezer. Raised Feet to help Level. Unit Checks good."
We serviced a
MAYTAG WASHER
Model MVWB835DW
Near Syracuse, NY 13203
Chuck G
Job Details: 07/05/2022
Found cracked lid. Washer lid would not close due to hinge not staying attached to lid. Replaced lid. Unit tested good.
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Newark, NY 14513
Chuck G
Job Details: 07/05/2022
Replaced control. Calibrated unit. Ran diagnostic cycle. Unit performed normally. Unit tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Palmyra, NY 14522
Chuck G
Job Details: 07/05/2022
Lights not working in ref and freezer. Replaced led module. Unit tested good.
We serviced a
WHIRLPOOL DRYER
Model CEM2745FQ1
Near Auburn, NY 13021
Chuck G
Job Details: 07/05/2022
Timer tested good found coin mech did not require coins. Reset coin mech. Unit tested good.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Auburn, NY 13021
Chuck G
Job Details: 07/05/2022
Replaced infinate sw unit tested good
We serviced a
WHIRLPOOL COIN-OP WASHER
Model CAE2745FQ1
Near Syracuse, NY 13202
Chuck G
Job Details: 07/05/2022
Found unit not level and tub ring was backwards allowing water to splash on the back of the washer cabinet. Leveled machine removed tub ring and reinstalled properly. Passed diagnostic test cycle.
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Groveland, NY 14462
Jeremy
Job Details: 07/05/2022
"Found basket hub splines stripped and splines on transmission shaft stripped. Ordering gearcase, hub, cam, belt and agitator.; rqstng P&A on 1 W11454734 (Gearcase), ordrng 1 W10721967 (CAM) and 1 W11239857 (BELT) and 1 W11161960 (AGITATOR) and 1 W10528947 (HUB)"
We serviced a
MAYTAG MICROWAVE
Model MMV1174FZ3
Near Henrietta, NY 14467
Dave F
Job Details: 07/01/2022
Unit getting door error and not starting unit already has updated interlock . Adjusted the door hinges and unit door now closes and works properly. If problem persists order interlock kit.
We serviced a
MAYTAG WASHER
Model MHW6000XW2
Near Webster, NY 14580
Andres V
Job Details: 07/01/2022
"Customer stated unit was not draining and giving him F9E1 error code for no drain. Took off front panel and cleaned out filter, found a couple mask in the coin trap. Cleaned out coin trap and put unit back together. Ran a diagnostic unit now drains."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Baldwinsville, NY 13027
Chuck G
Job Details: 07/01/2022
Replaced wire harness and led control. Unit tested good ; used 1 W10695459 (Module) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Cicero, NY 13039
Chuck G
Job Details: 07/01/2022
Unit had bad heater. Replaced heating element. Left old heater with customer. Unit tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS00
Near Cicero, NY 13039
Chuck G
Job Details: 07/01/2022
"Replaced UI, ran test 19 to thaw out water line. Ran test 45 to confirmed that water filled ice tray. Cycled unit. I asked customer to monitor the ice production. Unit tested good"
We serviced a
AMANA DRYER
Model NGD4655EW2
Near Rochester, NY 14609
Andres V
Job Details: 07/01/2022
"Customer stated unit was not drying. Diagnosed unit and found belt to be broken. Had a belt in my van, replaced it and tested unit. Unit now tumbles and is heating.; used 1 341241 (Belt) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Irondequoit, NY 14622
Andres V
Job Details: 07/01/2022
Customer stated rack was broken. Diagnosed unit and found adjuster to be broken causing wheel to fall off. Unit needs new adjuster.; ordrng 1 W11545795 (Rack adjuster)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Irondequoit, NY 14617
Andres V
Job Details: 07/01/2022
Customer stated lid strike broke. Diagnosed unit and did find lid strike to be broken. Unit needs new strike; ordrng 1 W11457841 (Lid strike)
We serviced a
MAYTAG WASHER
Model MVWB835DW
Near Skaneateles, NY 13152
Chuck G
Job Details: 07/01/2022
Customer canceled service
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Syracuse, NY 13219
Chuck G
Job Details: 07/01/2022
"Customer stated that unit is stopping after 10 minutes and displays H2O. No codes. Unit completed a diagnostic test cycle normally. Water valve is opening and closing, Ohmd out the water valve, valve tested bad. No kinks in the water supply line going to unit and supply valve is open fully. Ordering fill valve W11434044. SR7734015744; ordrng 1 W11434044 (Fill valve)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Syracuse, NY 13215
Chuck G
Job Details: 07/01/2022
"Customer stated that unit is not agitating. Codes F7E6-motor fault. Unit had nidec actuator, actuator tested bad. Replaced actuator. Calibrated unit. Unit tested good ; used 1 WPW10006355 (Actuator) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Ontario, NY 14519
James
Job Details: 07/01/2022
"Icemaker wont hold bail arm. Replaced icemaker and cycled manually. Lh bin broken. ; ordrng 1 W11106787 (Bin drop off), dspstn on spec-tagged invntry: 1 4317943 ICEMAKER"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW1
Near Rochester, NY 14612
Andres V
Job Details: 07/01/2022
"Customer stated would not advance cycles. Put unit into a diagnostic mode and found error code F5E2 for lid lock error. Tried to run diagnostic cyce but unit would not lock, needs new lid lock.; used 1 W11307244 (Lid lock) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDW06
Near Webster, NY 14580
James
Job Details: 07/01/2022
Waiting for part. ; schdld next appmnt for 7/6 WED !
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Macedon, NY 14502
Dave F
Job Details: 07/01/2022
"Compressor is pulling .4 amps . 37 psi equalized. Low side -20 high side 109 . Filled unit with 140 psi of nitrogen. Spray all fittings and evap with soap suds did not see a leak called techline SR 7734018244 . They deemed the unit unrepairable. ; dspstn on spec-tagged invntry: 2 W11504419 COUPLER 2 W11504447 COUPLER , 1 W11506635 VALVE 1/4' , 2 W11504415 COUPLER BR 8.5X8 , 2 W11504433 COUPLER BR 6X4 , and 2 W11504449 COUPLER"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFM404KPS0
Near Walworth, NY 14568
Dave F
Job Details: 07/01/2022
Heater element bushings were gone . Replaced element due to service pointer . . Replaced wash pump . Tested unit in diagnostics unit tested good. ; used 1 W11537778 (ELEMENT) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HPS1
Near Webster, NY 14580
James
Job Details: 07/01/2022
Replaced pump and ran Diagnostics cycle successfully.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Fairport, NY 14450
James
Job Details: 07/01/2022
Replaced control and icebox fan. Fans functioning in diagnostics.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Rochester, NY 14624
Jeremy
Job Details: 07/01/2022
"Customer stated unit will not drain. Checked and found F9E1 and F8E4. Ran unit through diagnostic cycle with no errors. Found that garbage disposal drain knockout was not fully removed and causing drain to be blocked. Removed knockout, unit operates as expected."
We serviced a
WHIRLPOOL WASHER
Model MVWB765FW2
Near Rochester, NY 14608
Jeremy
Job Details: 07/01/2022
Found F6E2 error code. Unit will not power on. Able to get unit in diagnostic but unable to run checks. Verified voltage on control and 5Vdc going to console. Ordering console.; ordrng 1 W11135391 (Console)
We serviced a
GE DRYER
Model DSKP333WCWW
Near Rochester, NY 14606
Jeremy
Job Details: 07/01/2022
Unable to service. See job 112275
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Rochester, NY 14606
Andres V
Job Details: 07/01/2022
Customer stated unit was shaking. Put unit into a diagnostic mode and ran a high spin speed. Noticed that it was hitting front panel. I noticed that unit was leaning a little forward because of the floor. I lowered front legs to level out washer more. Tested unit in a high spin again with wet towels to see how it would do. Unit is working correctly. Explained to customer that they are going to get some shaking because basket is being held by four suspension rods rather then a base like their old washer was.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Walworth, NY 14568
Dave F
Job Details: 07/01/2022
Bellow is torn . Ordering bellow . Service pointer for bellow abrasion. Updated control . Ordering updated drawer and load and go tank for not working .; ordrng 1 W11524105 (Drawer) and 1 W11314648 (bellow) and 1 W11568953 (Load and go tank)
We serviced a
GE WASHER
Model GNW128PSMWW
Near Rochester, NY 14606
Jeremy
Job Details: 07/01/2022
Customer will need to clean area around washer and dryer. Also dryer will need to be removed from stand that is in order to service. House is not a safe work environment. Unable to service machines.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Rochester, NY 14605
Jeremy
Job Details: 07/01/2022
Customer stated clothes are not getting clean. Checked and found no error codes. Ran diagnostic and found that all functions. Noticed that drain runs is running up hill and unit was sitting uneven. Adjusted leveling legs and discussed drain issue with customer.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Rochester, NY 14624
Andres V
Job Details: 07/01/2022
"Customer stated unit was not making ice but two days ago it started working. I put unit into a diagnostic mode and checked for ice maker error codes. For fault code E2 for ice maker not finding home position because of obstruction. I checked ice maker did not see anything. Cycled ice maker then filled it. Unit responded to commands and is working properly. Customer also said she has not changed filter since October, reccomended she replace so it doesn't effect ice maker ."
We serviced a
WHIRLPOOL WASHER
Model WTW57ESVW1
Near Irondequoit, NY 14622
Jeremy
Job Details: 07/01/2022
No service needed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Spencerport, NY 14559
Andres V
Job Details: 07/01/2022
Replaced frame and center rail. Put drawers back in. Drawers go in and out properly.
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Rochester, NY 14616
James
Job Details: 07/01/2022
Unit adds too much time in quick cycle and beeps. No errors. Cant replicate complaint. Customer is to monitor. ; dspstn on spec-tagged invntry: 1 W11378949 CNTRL- ELEC
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD618ESS01
Near Mendon, NY 14506
Dave F
Job Details: 07/01/2022
Replaced all LED in freshfood and freezer. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Honeoye Falls, NY 14472
Dave F
Job Details: 07/01/2022
Noise customer was hearing was the ice maker cycling but there is no water connected to it . Removed ice maker . Cleaned the rails on the door so it opens more and removed some ice in freezer . Unit tested good .
We serviced a
MAYTAG REFRIGERATOR
Model MFF2558FEZ01
Near Henrietta, NY 14467
Dave F
Job Details: 07/01/2022
Ice maker is leaking . Found the ice maker was not seated properly and was leaking water from the front adjusted ice maker and legs on unit . Ice maker tested good .
We serviced a
WHIRLPOOL WASHER
Model WTW8540BW1
Near Rochester, NY 14626
James
Job Details: 07/01/2022
Sc on last visit? Replaced worn bearings and tested spin cycle. Unit functions properly. One year warranty on repair. ; used 1 Sh15 from stock
We serviced a
MAYTAG WASHER
Model MVWB835DW
Near Skaneateles, NY 13152
Chuck G
Job Details: 07/01/2022
Customer canceled service
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Clyde, NY 14433
Chuck G
Job Details: 07/01/2022
"Customer stated that unit will stop mid cycle and not complete cycle. I could not get into diagnostics as the control wasnt responding, i tried several times. I unplugged unit to reset and tried again but still had the same result. Gearcase is also leaking oil. Ordering control, gearcase, slider and Washplate. ; ordrng 1 W11400681 (Control) and 1 W10902814 (Washplate) and 1 W11393685 (Gearcase) and 1 W10734521 (Slider)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS4
Near Hilton, NY 14468
James
Job Details: 07/01/2022
Unit leaves condensation inside tub after cycle. Tested heater and water temperature. Recommend customer using rinse aid and monitoring results. If problem persists replace W11305294 ( warranty until 8/14/22).
We serviced a
WHIRLPOOL DRYER
Model WED9620HBK0
Near Spencerport, NY 14559
James
Job Details: 07/01/2022
Replaced door and console. Tested unit and it functions properly.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104EBL1
Near Rochester, NY 14622
Jeremy
Job Details: 07/01/2022
Unit has F7E1 error. Checked resistance of heater checks good. Needs control board for failed heater circuit. Customer elected to not repair.
We serviced a
KITCHENAID RANGE
Model KFDD500ESS05
Near Rochester, NY 14609
Jeremy
Job Details: 07/01/2022
"Replaced switch harness, ignitors no longer spark on their own. Found that gas is not getting to cooktop. Ordering shut off valve, regulator and control.; ordrng 1 W10911971 (Shut off valve) and 1 W11598459 (Control) and 1 W10582429 (Regulator)"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Pittsford, NY 14534
Jeremy
Job Details: 07/01/2022
Found dryer runs for about two seconds and shuts off. Noticed vibrating noise coming from motor. Checked and found no stored error codes. Ordering motor and control board.; ordrng 1 W11364931 (Motor) and 1 W11565020 (Control) and 1 WP3387747 (Element)
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Victor, NY 14564
Jeremy
Job Details: 06/30/2022
"Customer stated unit would not complete a cycle. Checked and found F5E3 error for lid latch. Found that lid switch is faulty and opening if lid is moved slightly. Replaced latch, unit checks good.; used 1 W11307244 (LATCH) from stock"
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Perinton, NY 14450
Andres V
Job Details: 06/30/2022
Customer stated unit was shaking very bad. I used a couple wet towels to test unit to see what it was doing. I did notice that it was shaking. I took off front panel to look at shocks underneath basket but those looked good. Ordering suspension springs ; ordrng 2 W11314394 (Suspension)s
We serviced a
MAYTAG REFRIGERATOR
Model MFT2776FEZ00
Near Rochester, NY 14626
James
Job Details: 06/30/2022
"Freezer led out. Replaced led and it functions properly. ; dspstn on spec-tagged invntry: 1 W10695460 MODULE , used 1 W10695459 (MODULE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ04
Near Fairport, NY 14450
Andres V
Job Details: 06/30/2022
Replaced housing and installed new filter for customer. Made sure it was not leaking at connections. Unit is working properly