Near Webster, NY 14580
David
Job Details: 02/19/2019
VENTHOODS KITCHENAID KVWB606DSS1 Motor will not turn. Ordering motor and cap. ; ordrng 1 W10716814 (capacitor) and 1 W11106377 (blower-fan)
Near Rochester, NY 14620
David
Job Details: 02/19/2019
REFRIGERATOR GE TFX25CRAWW Icemaker is binding and auger is rusty. Ordering auger and ice maker. Total 469.50; ordrng 1 WR17X4341 (auger helix display) and 1 WR30X10093 (icemaker asm)
Near Penfield, NY 14526
Dave
Job Details: 02/19/2019
DISHWASHER WHIRLPOOL WDTA50SAHV0 Dishwasher leaking found the gasket on the bottom left had fallen off and the dishwasher was unlevel causing the door not to close . Leveled the dishwasher. Tested . Tested good . No leaks .
Near Rochester, NY 14620
Evan
Job Details: 02/19/2019
WASHER KENMORE 110.267425 Customer stated unit was not starting cycle but would fill. Upon inspection discovered that lid switch was broken causing unit not to spin or agitate. Replaced lid switch Ran test cycle Unit tested good
Near Hamlin, NY 14464
Gary
Job Details: 02/19/2019
DRYER ROPER RGD4516FW0 "Gas dryer was leaking gas when it was off, all customer connections checked okay,replaced burner assy that was leaking gas. Checked for proper operation and no leak found."
Near Rochester, NY 14612
Gary
Job Details: 02/19/2019
DRYER MAYTAG MED3500FW1 "Checked dryer for noise, found vibrating internal exaust vent, secured venting to stop vibrating and checked unit over for proper operation."
Near Webster, NY 14580
Dave
Job Details: 02/19/2019
WASHER AMANA NTW4516FW2 Washer not turning on . Checked power to control has power . Led that's on the control is not lit . Unplugged all connections and reconnected them . Unit still won't turn on . Ordering control W11170317; ordrng 1 W11170317 (CNTRL-ELEC)
Near Rochester, NY 14626
Gary
Job Details: 02/19/2019
DISHWASHER KITCHENAID KUDD03DTSS10 "Replaced upper wash pump that was not running or washing the dishes, replaced lower user interface that was not accepting commands, tested both drawers. Unit is running okay. Installed customer supplied parts"
Near Rochester, NY 14626
Gary
Job Details: 02/19/2019
OVEN MAYTAG MER8680BS "Tested unit, no power to either element, bake or broil, thermal fuse checks okay, Unit needs a control wpw10655837 $324.44 plus labor, customer declined repair. No charge, service call was paid 2/7/19"
Near Rochester, NY 14612
Gary
Job Details: 02/19/2019
DRYER KENMORE 110.7120201 "Unit is heating for 30 minutes or less then not heating at all, found timer that is not engaging the gas coils and not allowing the dryer to heat, ordering timer.; ordrng 1 WPW10186032 (timer)"
Near Hamlin, NY 14464
Gary
Job Details: 02/19/2019
RANGE WHIRLPOOL WFE515S0EW0 Replaced open bake element that wasn't heating the oven and tested oven for proper operation.
Near Rochester, NY 14612
Gary
Job Details: 02/19/2019
REFRIGERATOR AMANA ARS2464BS "Unit is not cooling in either section. Found corroded discharge tube and bad compressor, Unit needs a compressor and discharge tube. Customer is submitting to home insurance, no repair, service call paid.; ordrng 1 12588701Q (tube) and 1 W10309994 (compressor)"
Near Pittsford, NY 14534
Dave
Job Details: 02/19/2019
WASHER MAYTAG MVWX655DW1 Washer drain pump staying on . Found the drain hose was connected to another hose and did not need to be . The washer was not able to pump all the water out of the tub . Removed hose . Tested in auto diagnostics. Calibrated machines tested good .
Near Rochester, NY 14626
Gary
Job Details: 02/19/2019
REFRIGERATOR GE GSCS3PGXCFSS "Replaced Water water valve that was not supplying water to the dispenser, resevoir split from freezing water while not in use, ordering, Reservoir. Will collect for part and return visit Thursday; ordrng 1 WR17X11440 (water tank assm)"
Near Webster, NY 14580
David
Job Details: 02/19/2019
DRYER WHIRLPOOL WGD4616FW1 Time is not shutting off at e end of the cycle. Replaced timer.
Near Williamson, NY 14589
David
Job Details: 02/19/2019
REFRIGERATOR WHIRLPOOL WRF989SDAE01 The drain tube was plugged causing water to back up in the ff section. Cleaned drain tube.
Near Penfield, NY 14526
David
Job Details: 02/19/2019
REFRIGERATOR WHIRLPOOL WRF990SLAM00 Replaced evaporator and compressor due to unit not cooling. Unit began cooling after install.
Near Rochester, NY 14610
Steve
Job Details: 02/19/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Found no resistance on motor of ice maker. Ice maker is getting power. Ordering ice maker. ; ordrng 1 W10884390 (icemaker)
Near Rochester, NY 14623
Steve
Job Details: 02/19/2019
WASHER WHIRLPOOL MVWB835DC3 Replaced gear case for loud gear case and not spinning out clothes. On arrival found the drain line was not elevated and runs into a another hose on the floor. That connection is leaking. Informed customer to repair drain line. I raised it up and zipped tied it to water hose for proper filling. ; dspstn on spec-tagged invntry: 1 W10811956 GEARCASE
Near Rochester, NY 14607
David
Job Details: 02/19/2019
STACKED LAUNDRY KENMORE 110.8876279 Replaced thermal fuse. Unit testing good.
Near Avon, NY 14414
Steve
Job Details: 02/19/2019
REFRIGERATOR GE GBSC0HBXARWW Replaced control for no operation to refrigerator. The refrigerator tested good
Near Webster, NY 14580
David
Job Details: 02/19/2019
WASHER MAYTAG MHWC7500YW0 Unit is draining slowly. Pump clean out was clear. Ordering pump.; ordrng 1 WPW10465252 (pump-water)
Near Avon, NY 14414
Steve
Job Details: 02/19/2019
REFRIGERATOR MAYTAG MFI2269VEM10 Replaced ice maker for not calling for water causing no ice production. The ice maker tested good. ; used 1 W10882923 (ICEMAKER) from stock
Near Dansville, NY 14437
Steve
Job Details: 02/19/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Replaced damper control for loud motor. The refrigerator tested good
Near Farmington, NY 14425
Dave
Job Details: 02/19/2019
REFRIGERATOR WHIRLPOOL WRT519SZDW02 Refrigerator door not level . Door was swapped from left to right . when the refrigerator was delivered on 1/22/19 . Adjusted the door and the legs on the refrigerator to make sure the door shuts. Fixed a part of the gasket for coming off and not closing right . Tested refrigerator tested good
Near Rochester, NY 14609
Evan
Job Details: 02/19/2019
WASHER WHIRLPOOL WTW5000DW1 Customer stated unit was not draining. Upon inspection discovered unit was full of water. Ran cancel/drain cycle and unit was able to drain water out. Checked for error codesUnit was displaying lid lock fault code and unbalanced load.Tested lock in manual test mode Lock working as it should Ran calibration cycle and cleared error codes Unit tested good Suspecting unit was out of balance causing unit not to spin or drain. Collected s/c fee
Near Webster, NY 14580
Evan
Job Details: 02/16/2019
WASHER WHIRLPOOL LSQ9549PW2 Customer stated unit was not spinning corectly. Upon inspection discovered gear case was failing. Motor coupler was intact but unit would not spin basket.Quoted customer for repair.Gear case (3360629) $ 201.00Dog agits(80040) $7.00Motor coupler (285753A) $25.00Labor $134.95Tax $ 29.44Total $ 397.39Customer is going to think about going thru with repair and contact office Just collecting s/c fee for now.S/c is on job 79603
Near Rochester, NY 14610
Evan
Job Details: 02/16/2019
WASHER WHIRLPOOL LSQ7030LQ0 Customer stated unit was leaking water from underneath machine. Upon inspection discovered drain pump had hairline crack in front of it causing leak. Replaced pump Labor is ATEC warranty Just collecting for part cost. ; used 1 WP3363394 (PUMP) from stock
Near Rochester, NY 14610
Evan
Job Details: 02/16/2019
REFRIGERATOR WHIRLPOOL WRS321SDHB01 Customer stated unit was producing rattling noise from rear of unit. Upon inspection discovered that line from compressor was resting up against compressor causing noise/rattling. Was able to bend line away from compressor and secure with insulation. Could not replicate noise once insulation was installed Unit tested good
Near Fairport, NY 14450
Dave
Job Details: 02/16/2019
REFRIGERATOR WHIRLPOOL GB2FHDXWS06 Icemaker not calling for water . Replaced icemaker . Tested . Tested good .; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER
Near Rochester, NY 14618
David
Job Details: 02/16/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM Water line bladder was frozen preventing ice production and water dispensing. Thawed bladder. Unit testing good.
Near Rochester, NY 14617
David
Job Details: 02/16/2019
REFRIGERATOR WHIRLPOOL ED5HVEXVB03 Replaced thermostat due to no cooling. Unit testing good.
Near Brockport, NY 14420
Gary
Job Details: 02/16/2019
DRYER WHIRLPOOL WGD4850HW0 "INSPECTED DRYER DOOR SEAL FOUND TORN, REPLACED SEAL AND CHECKS OK."
Near Rochester, NY 14626
Gary
Job Details: 02/16/2019
REFRIGERATOR WHIRLPOOL GSS30C7EYY00 Inspected unit and found Wiring harness to door electronics has a an open wire causing icemaker not to harvest. Wiring harness is part of the door say and Door is no longer available. W10369
Near Rochester, NY 14612
Gary
Job Details: 02/16/2019
WASHER WHIRLPOOL WFW75HEFW0 "REPAIRED A LOOSE POWER WIRE AT MOTOR CONTROL, TESTED UNIT AND A CHECKS OK"
Near Rochester, NY 14622
Gary
Job Details: 02/16/2019
MW-HOOD COMBO MAYTAG MMV4206FV0 "INSPECTED UNIT AND FOUND MICROSWITCH SEIZED OPEN, REPLACED SWITCH AND UNIT TESTS OK."
Near Rochester, NY 14615
Dave
Job Details: 02/16/2019
WASHER WHIRLPOOL WTW4816FW1 Replaced lid lock due to not locking and or operating. Calibrated washer . Ran in auto diagnostics. Tested good .
Near Rochester, NY 14606
Dave
Job Details: 02/16/2019
WASHER WHIRLPOOL MHW6630HW0 Replaced front panel due to dent . Tested washer . Tested good .
Near Churchville, NY 14428
Dave
Job Details: 02/16/2019
MICROWAVE WHIRLPOOL YWMH76719CB3 Replaced microwave door due to being dim . Tested microwave tested good .
Near Rochester, NY 14624
David
Job Details: 02/16/2019
WASHER MAYTAG MVWX655DW1 Replced water valve that was restricted. Unit tested good.
Near Irondequoit, NY 14609
Evan
Job Details: 02/16/2019
WASHER KENMORE 110.238121 Called customer to inform them tech was in route to house. No answer tech left voicemail. Arrived at home no answer at door. Waited 15 mins. Tagged door to reschedule. ; dspstn on spec-tagged invntry: 1 285753A COUPLING
Near Farmington, NY 14425
Steve
Job Details: 02/16/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Replaced motor sump for getting power but not running. The dishwasher tested good
Near North Chili, NY 14514
David
Job Details: 02/16/2019
WASHER MAYTAG MHW3505FW1 Replaced control and cleaned plugged drain due to unit not completing cycles. Unit tested good
Near Victor, NY 14564
Steve
Job Details: 02/16/2019
DISHWASHER MAYTAG MDB8959SFZ4 MIW4R00EPL1 replaced upper rack rails for broken rails and top rack falling. The dishwasher tested good ; dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK
Near Webster, NY 14580
Evan
Job Details: 02/16/2019
WASHER MAYTAG MVWB765FW2 Customer stated unit is producing whistling noise while agitating. Checked for codes no codes present. Ran test cycle.During agitation period of cycle could hear whistling customer was referring too. Noise is coming from gear case Ordering gear case ; ordrng 1 W10811956 (GEAR CASE)
Near Penfield, NY 14526
Evan
Job Details: 02/16/2019
RANGE WHIRLPOOL WFE525S0HZ1 Customer stated panel drawer was scratched. Drawer was scratched in bottom right corner. Replacement panel has dent in top left corner of drawer Reordering panel drawer.Customer also pointed out that cooktop was scratched alsoOrdering cooktop; ordrng 1 W11094965 (panel-drwr) and 1 W11156895 (COOKTOP)
Near Webster, NY 14580
David
Job Details: 02/16/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 Pre ordered lights; ordrng 6 W10908166 (LED module)s
Near Mount Morris, NY 14510
Steve
Job Details: 02/16/2019
RANGE WHIRLPOOL WFG320M0BW2 Tested oven and found a smell. Smells like mouse urine. Removed top and found evidence of a mouse. Showed customer. Recommended to run oven at 500 for a cpl hours to remove smell. Adjusted the top burner valves for simmering due to high flames on low.
Near Livonia, NY 14487
Steve
Job Details: 02/16/2019
MICROWAVE WHIRLPOOL GH5184XPS3 Found the fan is loud. The fan has bad bearings. The fan is discontinued. Charge half service fee.
Near Webster, NY 14580
David
Job Details: 02/16/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Fill tube keeps freezing. Techline recommendation to order freezer door.S-Number 7724182188; ordrng 1 LW11026425 (FREEZER DOOR)
Near West Henrietta, NY 14586
Dave
Job Details: 02/16/2019
DISHWASHER WHIRLPOOL WDF540PADW3 Replaced sump and control due to not drying and error code 4-3 sump failing . Tested heating element needs to be between 8 and 30 ohms . It tested at 10 ohms . Ran dishwasher in auto diagnostics. Tested good .
Near Webster, NY 14580
David
Job Details: 02/16/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 Replaced LED and main control. Issue was still present. Recommend by techline to check pantry drawer UI & harness. Low voltage going into pantry door UI. Rescheduling.; ordrng 1 W10677118 (cntrl-elec) and 1 w10512203 (harns-wire)
Near Penfield, NY 14526
David
Job Details: 02/16/2019
REFRIGERATOR MAYTAG MSS26C6MFZ00 Replaced both doors due to dents. Mailing badge to customer; ordrng 1 WPW10612926SHIPDIRECT (SHIP DIRECT)
Near Perry, NY 14530
Steve
Job Details: 02/16/2019
RANGE WHIRLPOOL WFC150M0B3 Customer complain of burners not turning red hot all the way around. Power to the oven is good at 240 volts. Power to burners is good at 240 volts. Took out all burners and checked prongs. They are good with a good connection. The range tested good.
Near Rochester, NY 14625
David
Job Details: 02/16/2019
REFRIGERATOR WHIRLPOOL WRF560SMHW00 Water line to icemaker is leaking. Ordering ice maker fill tube.; ordrng 1 WPW10601149 (fitting)
Near Rochester, NY 14607
Gary
Job Details: 02/16/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 REPLACED THE COVER ASSEMBLY AND SEAL AS PER TECHLINE REQUEST AT LAST TRIP. CUSTOMER TO MONITOR
Near Avon, NY 14414
Dave
Job Details: 02/16/2019
DISHWASHER MAYTAG MDB4949SDZ0 Dishwasher turning off after two minutes and draining . Found error code F3 E2 OWI sensor failing . Ordering new control W10906430 and owi sensor W11084121; ordrng 1 W10906430 (cntrl-elec) and 1 W11084121 (sensor)
Near Rochester, NY 14605
Evan
Job Details: 02/16/2019
REFRIGERATOR FRIGIDAIRE FFTR1814QW4A Customer stated unit was leaking water from top of fridge and door handle was broken . Upon inspection discovered that seal around fridge had cracked In several spots causing door not to seal properly. Unit was letting warm air into cabinet. Suspecting this is how condensation inside cabinet is being formed. Ordering gasket & door handle ; ordrng 1 242193206 (gasket-refr door) and 1 5304506469 (handle set)
Near Hilton, NY 14468
Gary
Job Details: 02/16/2019
REFRIGERATOR MAYTAG MFI2269FRW00 "INSPECT UNIT AND FOUND DELI DRAWER AND CRISPER DRAWER BINDING ORDERING RAIL FOR DELI DRAWER AND NEED LUBE FOR CRISPER DRAWER, ordrng 2 542638/LUBEs and WPW10235370/RAIL for refrigerator(by KB)"
Near Rochester, NY 14626
Gary
Job Details: 02/16/2019
DISHWASHER KITCHENAID KDPE234GPS0 "INPECTED UNIT FOUND NO POWER TO WASH MOTOR, DID NOT HEAR RELAY KICK ON ORDERING CONTROL, ordrng W11087210/CONTROL for dishwasher(by KB)"
Near Rochester, NY 14626
Dave
Job Details: 02/16/2019
DISHWASHER WHIRLPOOL WDT730PAHV0 Adjusters for top rack are broken. . The new adjusters that were pre ordered are missing parts W10712395 . Rescheduling .; ordrng 1 W10712395 (adjuster)
Near Rochester, NY 14612
Dave
Job Details: 02/16/2019
RANGE FRIGIDAIRE FEF368GQB "Bake element is broken . Checked power to element tested good . Ordering new element part number 316075103; ordrng 1 316075103 (element,bake)"
Near Shortsville, NY 14548
Steve
Job Details: 02/16/2019
DISHWASHER WHIRLPOOL WDT720PADM1 Found F7E1 heat circuit error. Ran diagnostics and heater worked. Found motor is stalling and customer states the soap is not being dissolved. Quoted 480.00 for repair. Customer denied repair. Called office and got part covered under loyalty retention program. ; ordrng 1 WPW10671941 (pump&motor)
Near Macedon, NY 14502
Steve
Job Details: 02/16/2019
REFRIGERATOR WHIRLPOOL ED2VHEXTQ01 Found the thermostat is not always turning unit on. Ordering thermostat. ; ordrng 1 WP2198202 (thermostat)
Near Fairport, NY 14450
Steve
Job Details: 02/16/2019
REFRIGERATOR KITCHENAID KRSF505ESS00 Found freezer is -10 degrees. The control is set to 0. Ordering control and user interface. ; rqstng P&A on 1 W10822640 (cntrl-elec) and 1 WPW10743957 (cntrl-elec)
Near Hilton, NY 14468
David
Job Details: 02/16/2019
REFRIGERATOR KITCHENAID KRMF606ESS01 Accidentally ordered the thermistor cover instead of the thermistor. Rescheduled customer; ordrng 1 W11168403 (THERMISTOR)
Near Rochester, NY 14620
Gary
Job Details: 02/16/2019
MICROWAVE IKEA IMBS104GSS00 "INSPECTED UNIT AND FOUND THE COOLING FAN IS CRACKED AND RUNNING LOUD, ORDERING NEW COOLING FAN, ordrng W10426308/FAN MOTOR for microwave(by KB)"
Near Webster, NY 14580
Dave
Job Details: 02/15/2019
DRYER WHIRLPOOL WED4815EW1 "Replaced thermal cut off ,thermostat and hi limit for no heat . Tested dryer tested good ."
Near Rochester, NY 14612
David
Job Details: 02/15/2019
WASHER WHIRLPOOL WFW72HEDW0 Replaced drain pump due to drain error. Tested in diagnostics.
Near Rochester, NY 14607
David
Job Details: 02/15/2019
STACKED LAUNDRY KENMORE 110.8876279 Unit is not heating due to an open thermal fuse. Ordering fuse; ordrng 1 WP3403607 (cutoff-tml)
Near Webster, NY 14580
David
Job Details: 02/15/2019
OVEN WHIRLPOOL WFG745H0FE1 Replaced control due to intermittent operation of the oven. Unit tested good after install.
Near Webster, NY 14580
David
Job Details: 02/15/2019
COOKTOP KITCHENAID KCGD506GSS00 Unit making a very loud noise during use. Motor and blower should be replaced. Rescheduling.; ordrng 1 W11083804 (motor-blwr)
Near Williamson, NY 14589
David
Job Details: 02/15/2019
WASHER WHIRLPOOL WTW8800YC0 Replaced broken lid. Unit is good.
Near Williamson, NY 14589
David
Job Details: 02/15/2019
OVEN WHIRLPOOL KODE500ESS02 Replaced console due to stuck key error. Customer to monitor.
Near Rochester, NY 14626
Gary
Job Details: 02/15/2019
WASHER MAYTAG MVWX700XW1 INSPECTING UNIT FOUND LID SWITCH NOT LATCHING CORRECTLY REPLACED LID SWITCH AND UNIT CHECKS GOOD
Near Sodus, NY 14551
David
Job Details: 02/15/2019
WASHER WHIRLPOOL WTW4616FW0 Replaced lid lock due to intermittent operation. Unit testing good.
Near Rochester, NY 14626
Gary
Job Details: 02/15/2019
WASHER WHIRLPOOL WTW4955HW1 "REPLACED DEAD CONTROL FOR NOT HAVING POWER, RECALIBRATED WASHER AND UNIT CHECKS OK"
Near Rochester, NY 14611
Gary
Job Details: 02/15/2019
RANGE KENMORE 790.7303932 "INSPECTED UNIT FOUND F30 ERROR CODE, OVEN SENSOR WAS UNPLUGGED, RECONNECTED OVEN SENSOR AND TESTED OVEN AND HEATING UP. LOOKS LIKE WAS WRAPPED AROUND POWER CORD AND WHEN STOVE WAS MOVE OVEN , SENSOR MUST HAVE COME UNPLUGGED."
Near Rochester, NY 14622
Gary
Job Details: 02/15/2019
RANGE AMANA ACR4303MFB3 "INSPECTED UNIT FOR OVEN LIGHT NOT TURNING OFF AND OVEN NOT HEATING TO TEMPERATURE, ELEMENTS CHECK OK, UNIT HAS CORRECT POWER ORDERING CONTROL, rqstng P&A on W11297545/CONTROL for range(by KB)"
Near Rochester, NY 14609
Gary
Job Details: 02/15/2019
REFRIGERATOR AMANA ABB2222FEW "INSPECTED UNIT AND FOUND BOTH FF AND FRZ SECTIONS NOT COOLING, UNIT IS LOW ON REFRIGERANT. UNIT NEEDS A W10170276/COMPRESSOR AND WP12866905/DISCHARGE TUBE FOR DISCHARGE TUBE BEING CORRODED AND ALLOWED REFRIGERAN, TO LEAK AND HAS ALLOWED WATER INTO SEALED SYSTEM. CUSTOMER PURCHASING NEW REFRIGERATOR"
Near Rochester, NY 14621
Gary
Job Details: 02/15/2019
DRYER ADMIRAL AGD4875YQ2 "INSPECTED UNIT FOR NOISY WHILE RUNNING, REPLACED ROLLERS AND UNIT CHECKS OK, used 1 349241T from stock"
Near Rochester, NY 14617
Gary
Job Details: 02/15/2019
WASHER WHIRLPOOL WTW4855HW0 "INSPECTED UNIT FOR MAKING NOISE WITH A HEAVY LOAD FOUND PULLEY TOUCHING GUARD ORDERING NEW GUARD/COVER, ordrng WPW10550173/GUARD for washer(by KB)"
Near Hilton, NY 14468
Gary
Job Details: 02/15/2019
WASHER WHIRLPOOL WFW9470WW01 "INSPECTED UNIT AND FOUND DRAIN PUMP WORKING FINE, UNIT NEEDS A CONTROL FOR NOT SENSIVE WATER LEVEL. QUOTED CUSTOMER FOR CONTROL AND LEVEL SENSOR TOTAL ESTIMATE $671.00 CUSTOMER DECLINED , REPAIR."
Near Avon, NY 14414
Steve
Job Details: 02/15/2019
REFRIGERATOR GE GBSC0HBXARWW Ordering control for no operation at all. ; ordrng 1 WR55X10837 (board control bm 20)
Near Hamlin, NY 14464
Gary
Job Details: 02/15/2019
DRYER ROPER RGD4516FW0 "CUSTOMER COMPLAINT OF GAS SMELL COULD NOT FIND ANY LEAK AT CONNECTIONS DID FIND SMALL LEAK ON GAS BURNER TUBE, ORDERING GAS BURNER TUBE ASSEMBLY, TURNED GAS VALVE TO DRYER OFF FOR SAFETY REASONS, ordrng W10823508/GAS BURNER ASSM for dryer(by KB)"
Near Farmington, NY 14425
Steve
Job Details: 02/15/2019
OVEN WHIRLPOOL WFC310S0EB2 383 preheat 298 420 312 435 . Calibrated oven to -20 customer is going to monitor.
Near Farmington, NY 14425
Steve
Job Details: 02/15/2019
WASHER MAYTAG MVWC415EW2 "On arrival the outlet the washer was plugged into had no power. Moved plug to different outlet. Tested all the functions and they worked as expected. It filled, drained, agitated and spun out properly."
Near Victor, NY 14564
Steve
Job Details: 02/15/2019
DRYER WHIRLPOOL GEQ9800LW0 Replaced white thermal fuse on blower for no power when choosing start. The dryer tested good. Tested airflow with vent tester. The airflow showed poor for electric dryers. Recommend customer to clean or replace venting. ; used 1 WP3390719 (FUSE-THERMAL) from stock
Near Fairport, NY 14450
Steve
Job Details: 02/15/2019
DISHWASHER KITCHENAID KUDD03DTSS3 Replaced user interface for lights staying on ui. The dishwasher tested good.
Near Fairport, NY 14450
Steve
Job Details: 02/15/2019
REFRIGERATOR MAYTAG MFC2062FEZ00 MIA4AIADPL1 tested ice maker temp is good in freezer. -3 The ice maker cycled and called for water. Customer states that the ice maker is sporadically making ice. Replaced ice maker and customer is going to monitor. ; used 1 W10884390 (ICEMAKER) from stock
Near Penfield, NY 14526
Steve
Job Details: 02/15/2019
REFRIGERATOR WHIRLPOOL WRS325FDAB06 Found the freezer light is shorted causing no lights in refrigerator. Ordering light. ; ordrng 1 WPW10515057 (light)
Near Rochester, NY 14625
Steve
Job Details: 02/15/2019
DRYER MAYTAG MGD5570TQ0 Found the white thermal fuse was open causing dryer to not heat. Replaced fuse and cleaned out internal vent for lint build up. The dryer tested good. ; used 1 WP3392519 (FUSE-THERMAL) from stock
Near Canandaigua, NY 14424
Evan
Job Details: 02/15/2019
WASHER MAYTAG MVWB765FW2 Customer stated unit was not filling and not completing cycle. Upon inspection discovered unit displaying F8e1 error code for long fill or no fill. Attempted to run test cycle.Cold valve is failing to actuate only hot side of valve is functioning. Ordering correct valve ; ordrng 1 W11165546 (VALVE)
Near Geneva, NY 14456
Evan
Job Details: 02/15/2019
RANGE WHIRLPOOL WFC150M0EW0 Customer stated burner was not working. Swapped Burner with left rear to confirm burner was failing. Burner was not heating once receiving power. Switch tested good burner itself is failing. Ordering burner ; ordrng 1 W11168414 (BURNER) and 1 WFC150M0EW0 (DRIP PAN)
Near Clifton Springs, NY 14432
Evan
Job Details: 02/15/2019
DISHWASHER MAYTAG MDB4949SDZ0 Customer stated unit was leaking from underneath door. Upon inspection checked for error codes. No codes present. Ran test cycle. After test cycle has started discovered unit as dripping from left corner of door. Stopped cycle Inspected casket Gasket was not seated in channel properly causing leak.Reseated gasket Started cycle over again Could not replicate issue Unit tested good
Near Newark, NY 14513
Evan
Job Details: 02/15/2019
WASHER WHIRLPOOL WFW75HEFW0 Customer stated unit is not spinning out clothes like it did when they first received unit.Checked for codes No codes present Ran test cycle Unit finished cycle as it should Referring to service pointer W10913408Ordering control board ; ordrng 1 W11201274 (CONTROL)
Near Newark, NY 14513
Evan
Job Details: 02/15/2019
DISHWASHER KITCHENAID KDFE104DSS1 Wheels for lower rack have come detached from wheel assembly causing lower rack not to glide properly.Ordering replacement wheel assembly ; ordrng 4 WPW10195417 (wheel)s
Near Palmyra, NY 14522
Evan
Job Details: 02/15/2019
DRYER MAYTAG MGD5500FW1 Customer stated unit was flashing check lint screen light and unit was not drying clothes.Upon inspection unit was displaying f1e1 error code CCU control problem.Ran test cycle unit was not heating on normal setting but would heat on timed dry.Ordering control ; ordrng 1 W10875487 (cntrl-elec)
Near Sodus, NY 14551
David
Job Details: 02/15/2019
DISHWASHER KITCHENAID KDFE104DWH1 "Spray arms clogged causing dishes to not wash properly. Ship parts directly.; ordrng 1 W11101428SHIPDIRECT (SPRAY ARM SHIP DIRECT) and 1 WPW10448645SHIPDIRECT (arm-spray SHIP DIRECT), dspstn on spec-tagged invntry: 1 WPW10605057 PUMP"
Near Fairport, NY 14450
Dave
Job Details: 02/15/2019
WASHER WHIRLPOOL MVWC565FW1 Washer leaving bleach on clothes . Customers first wash was using bleach. Bleach residue was left in machine because it was the first wash and didn't have water in it . Customer has since ran the same types of washes with no problems . Ran washer in auto diagnostics and calibrated unit . Gave customer tips on different cycles and how they work . Customer instruct.