Near Geneva, NY 14456
Evan
Job Details: 02/22/2019
MICROWAVE WHIRLPOOL WMH53521HV1 Customer stated unit was sparking while in use. Upon inspection discovered supports for rack in rear had cracked causing rack to attempt to fuse itself to case. Ordering rack supports; ordrng 2 W10740485 (support)s and 1 W10749119 (support) and 1 W10749120 (support)
Near Geneva, NY 14456
Evan
Job Details: 02/22/2019
RANGE WHIRLPOOL WFC150M0EW2 Customer stated none of burners are holding temprature. Switch and receptacle are functioning as they should but coils on burners are failing. Ordering burners ; ordrng 2 W11255551 (BURNER)s and 2 W11255552 (BURNER)s
Near Henrietta, NY 14467
Dave
Job Details: 02/22/2019
DRYER WHIRLPOOL WGD4850HW0 Found the inner door paint had chipped off . Replaced door and gasket . Tested door tested good .
Near Rochester, NY 14612
David
Job Details: 02/22/2019
WASHER MAYTAG MAT10PDAAL Unit will not drain ordering pump and motor atec warranty; ordrng 1 12002351 (motor-drve) and 1 WP6-2022030 (pump as pa)
Near Ontario, NY 14519
Shaiman
Job Details: 02/22/2019
DRYER WHIRLPOOL n/a "INSPECTED UNIT FOR RUNNING TO HOT, RAN VENT TEST AND UNIT FAILED. RECOMMENDING THAT CUSTOMER CLEAN VENTING."
Near Ontario, NY 14519
Shaiman
Job Details: 02/22/2019
WASHER WHIRLPOOL WTW7300XW1 "customer complained of banging noise, unbalanced load code, and lid closing hard. found a part from hinge assembaly in detergent department. could not recreate banging noise..,(by KB)"
Near Canandaigua, NY 14424
Evan
Job Details: 02/22/2019
DISHWASHER WHIRLPOOL WDT780SAEM2 Customer stated top rack was falling due to wheels becoming detached from adjuster. Upon inspection discovered adjuster had broken causing rack to fall and not glide properly.Replaced adjusters Unit tested good
Near Webster, NY 14580
Shaiman
Job Details: 02/22/2019
DISHWASHER WHIRLPOOL WDF520PADM6 "Inspected unit and found that the drain hose is plugged causing unit not to drain. , ordrng w10545278/drain hose for dishwasher(by KB)"
Near Rochester, NY 14612
Evan
Job Details: 02/21/2019
RANGE FRIGIDAIRE FEF368GQB Installing new bake element due to old element cracking causing unit not to heat. Replaced element Ran test cycle Unit tested good
Near Rochester, NY 14626
Evan
Job Details: 02/21/2019
DISHWASHER WHIRLPOOL WDT730PAHV0 Replacing adjusters due to wheels falling off original adjusters causing top rack to fall down. Replaced adjusters Ran test cycle Unit tested good
Near Rochester, NY 14606
Evan
Job Details: 02/21/2019
WASHER WHIRLPOOL WTW4816FW2 Installing water temprature switch due to unit failing to actuate hot valve when switch is set to hot water. Replaced switchRan test cycle Unit tested good
Near Lima, NY 14485
Steve
Job Details: 02/21/2019
RANGE WHIRLPOOL WEE745H0FS1 Found the right front burner only cooks on high. Ordering infinite switch. Ordering burner just in case. ; ordrng 1 W10823729 (elmnt-surf) and 1 W10857622 (switch-inf)
Near Rochester, NY 14621
Shaiman
Job Details: 02/21/2019
WASHER MAYTAG MVWC350AW0 "REPLACED CONTROL FOR UNIT NOT ACCEPTING COMMANDS, UNIT TESTING PROPERLY AT THIS TIME"
Near Webster, NY 14580
Shaiman
Job Details: 02/21/2019
WASHER AMANA NTW4516FW2 "INSTALLED CONTROL PANEL FOR UNIT NOT TURNING ON, TESTED UNIT AND WORKING PROPERLY."
Near Canandaigua, NY 14424
Dave
Job Details: 02/21/2019
OVEN WHIRLPOOL WFE525S0HZ1 Oven squeaking while its running called techline SR 7724209882.he suggested making sure the oven was level and have the customer run self clean . Which both have been done . Tech said that the sound was cosmetic due to expanding metal . Called talking to techline looked further and found that the bake element is moving just enough to make a squeaking noise while heating. Customer put tin foil around legs of element. Tested oven tested good .
Near Farmington, NY 14425
Dave
Job Details: 02/21/2019
OVEN WHIRLPOOL WFG505M0BB2 "Oven temperatures running high took temperatures 305,405,315,406,316,405,318,404 . Average temp was 359 adjust oven down 10 degrees . Oven tested good ."
Near Honeoye Falls, NY 14472
Steve
Job Details: 02/21/2019
REFRIGERATOR FRIGIDAIRE FPBC2277RFA "Found freezer evaporator full of ice and frost. Removed all ice and frost. The thermostat, heater and fan tested good. Ordering control board for short cycling defrost. ; rqstng P&A on 1 5304508809 (CONTROL)"
Near Fairport, NY 14450
Steve
Job Details: 02/21/2019
REFRIGERATOR KITCHENAID KRFC300EBS00 Found condenser was vibrating on the floor. Put foam under condenser to stop vibration. The refrigerator tested good.
Near Fairport, NY 14450
Steve
Job Details: 02/21/2019
REFRIGERATOR KITCHENAID KFIS29BBMS03 Replaced main control for not turning on fresh food section. The fan turned on as expected.
Near Rochester, NY 14625
Steve
Job Details: 02/21/2019
RANGE WHIRLPOOL WEG750H0HV Replaced orifice holder and igniter for right rear burner not lighting properly. The range tested good
Near Fairport, NY 14450
Steve
Job Details: 02/21/2019
REFRIGERATOR MAYTAG MFC2062FEZ00 Ordering water valve for no ice. ; ordrng 1 WPW10420083 (valve)
Near Webster, NY 14580
David
Job Details: 02/21/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Called techline to document erratic cooling. Unit operating as designed at time of the repair. Recommending customer monitor and document unit during times of failure so a proper diagnosis can be made. atec warranty.
Near Webster, NY 14580
David
Job Details: 02/21/2019
DRYER MAYTAG MEDC400VW0 Unit is not starting due to an open door switch. Ordering switch; ordrng 1 WP3406107 (switch-dor)
Near Brockport, NY 14420
Gary
Job Details: 02/21/2019
VAN FORD E250 Got me some types
Near Spencerport, NY 14559
Gary
Job Details: 02/21/2019
MICROWAVE MAYTAG MMV4205FW0 "Found lights intermittently not turning of and closedoor warning was coming up on the display, installed interlock kit to correct problem, unit is checking okay now. Usd interlock part # w11244490."
Near Rochester, NY 14624
Gary
Job Details: 02/21/2019
REFRIGERATOR WHIRLPOOL WRF560SEYW05 "Water to the icemaker was not making it down the icemaker chute due to ice blockage in he chute, defrosted ice in chute and tested the icemaker, unit is checking okay."
Near Hilton, NY 14468
Gary
Job Details: 02/21/2019
RANGE KITCHENAID KSGB900ESS1 "Convection fan making noises when running, tested unit and made noises, customer provided video of convection fan making noises, ordering convection fan assy.; rqstng P&A on 1 W11048093 (fan-convct)"
Near Brockport, NY 14420
Gary
Job Details: 02/21/2019
WASHER MAYTAG MVWC565FW1 "Customer says that water dose not stop coming in on cold water fill, rand diagnostics and when testing the cold water valve it would not shut off, ordering watervalve assy.; rqstng P&A on 1 W11038689 (valve)"
Near Hamlin, NY 14464
Gary
Job Details: 02/21/2019
DRYER ROPER RGD4516FW0 "Found slow gas leak at installation connection, tightened up but advised customer to replace the fittings they used."
Near Rochester, NY 14606
Evan
Job Details: 02/21/2019
DRYER WHIRLPOOL WED8500DC4 Customer stated unit was making noise. Ran test cycle. Could hear noise customer was referring too. Upon inspection discovered that blower wheel had become loose and was hitting up against housing while spinning. Tightened blower wheel Reassembled unit Ran test cycle Unit tested good
Near Rochester, NY 14616
Evan
Job Details: 02/21/2019
DRYER HOTPOINT HTDP120ED0WW Customer stated unit was producing noise while drum is spinning. Upon inspection discovered that lower felt seal had come out of channel causing unit to rub up against front bearing causing noise. Repositioned felt seal back into channel Reassembled unit Ran test cycle Unit tested good ; dspstn on spec-tagged invntry: 2 WE1M1067 SLIDE-GREEN and 2 WE1M504 SLIDE-WH
Near Rochester, NY 14626
Evan
Job Details: 02/21/2019
WASHER MAYTAG MVWB766FW1 Replacing lid lock due to unit displaying f5e1 code (lid switch fault). Replaced latchRan test cycle Unit tested good
Near Webster, NY 14580
David
Job Details: 02/21/2019
WASHER WHIRLPOOL WTW8500DC5 Replaced stripped water valve and changed hose washer with spare. Unit tested good.
Near Penfield, NY 14526
David
Job Details: 02/21/2019
DRYER WHIRLPOOL WGD5700XW Unit was not heating due to an open thermal fuse.replaced thermal fuse and tested venting. Venting testing good. Unit began heating after repair.; used 1 WP3392519 (FUSE-THERMAL) from stock
Near Rochester, NY 14621
David
Job Details: 02/21/2019
WASHER WHIRLPOOL WTW7500GC0 Suspension support has broken. Ordering suspension.; ordrng 1 W11130359 (suspension)
Near Rochester, NY 14626
David
Job Details: 02/21/2019
REFRIGERATOR WHIRLPOOL KRFF707ESS01 Defrosted evaporator in the ff section and tightened thermistor and cover. Customer to monitor
Near Rochester, NY 14618
Dave
Job Details: 02/21/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Dishwasher not cleaning dishes well. Found the water coming in was not very warm . Dishwasher sump pump turning on was being intermittent. Reseated connections at pump and control . Tested dishwasher tested good .ran in auto diagnostics. Gave some pointers on best cycles to run dishwasher on .
Near Fairport, NY 14450
Steve
Job Details: 02/21/2019
DISHWASHER KITCHENAID KUDE70CVSS2 Found hose connection to water valve had small leak. And found small puddle of water under water valve. Tightened connection and move clamp to secure.
Near Henrietta, NY 14467
Dave
Job Details: 02/21/2019
WASHER GE WSSH300G1WW Washer not going into spin washer . Found error codes E43 which says replace control board . Quoted customer for control board and full repair will look into getting a new washer
Near Penfield, NY 14526
Dave
Job Details: 02/21/2019
DISHWASHER MAYTAG MDB4949SDZ0 Dishwasher door not staying closed. Ordering new left and right hinges and door latch for not latching .; ordrng 1 WP8534853 (door hinge) and 1 WP8534854 (door hinge) and 1 WPW10653840 (door latch)
Near Honeoye Falls, NY 14472
Dave
Job Details: 02/21/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Fresh food section evaporator in refrigerator is frosted over. . Defrosted evaporator. Moved the thermistor to the correct position and fastened it down with zip tie . Tested refrigerator. Tested good.
Near Geneseo, NY 14454
Steve
Job Details: 02/21/2019
WASHER WHIRLPOOL MVWB855DC2 Found the Ui getting power but not turning on. The unit will go into diagnostics and show F6E0 communications error. The washer needs a user interface. Quoted 623.87 for repair. Customer denied quote. Covering parts under loyalty retention program. ; ordrng 1 W11112662 (console)
Near Geneseo, NY 14454
Steve
Job Details: 02/21/2019
REFRIGERATOR AMANA ART104TFDW00 Found a leak at the solder joint on dye dryer. Soldered the joint. Checked all connections and evaporator. Found no other leaks. Recharged and the refrigerator is cooling.
Near Hilton, NY 14468
David
Job Details: 02/21/2019
REFRIGERATOR WHIRLPOOL WRF989SDAB00 Slight ice build up near freezer fan causing UI to short. Removed ice. Called techline to document SR 7724217111 ordering frost kit; ordrng 1 482338 (adhesive) and 1 W10864519 (adapter)
Near Hamlin, NY 14464
Gary
Job Details: 02/21/2019
WASHER WHIRLPOOL WFW9150WW01 "Ran diagnostics, no errors, no problems found, advised customer to watch unit and let us know if they have issues."
Near Rochester, NY 14612
Shaiman
Job Details: 02/21/2019
WASHER MAYTAG MVWC400XW4 Found unit spinning intermittently. Replaced acuator and same result. Unit needs motor. Quoted customer... Parts: $292.98
Near Rochester, NY 14607
Dave
Job Details: 02/20/2019
DRYER WHIRLPOOL DE8600 Replaced rollers and blower for dryer being very loud . Tested dryer tested good.; dspstn on spec-tagged invntry: 1 Y303836 BLOWER
Near Rochester, NY 14620
Dave
Job Details: 02/20/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Dishwasher not filling with water . Found debris underneath float that was causing no water to fill inside dishwasher . Put washer in diagnostics found no error codes . Washer ran in auto diagnostics and tested good .
Near Brockport, NY 14420
Gary
Job Details: 02/20/2019
REFRIGERATOR WHIRLPOOL WRF560SMYM05 "Left hand freezer slide mount screw came loose and was not allowing left hand freezer slide to close completely, causing freezer to be warm. tighten screw to repair problem. Freezer door closes correctly now."
Near Churchville, NY 14428
Gary
Job Details: 02/20/2019
DRYER WHIRLPOOL WED90HEFW0 "Unit was not drying fully in sensor dry, Repaired loose connection at the molex connection to the sensor dry unit causing dryer not to dry completely. Tested unit complete and unit is working now."
Near Rochester, NY 14606
Gary
Job Details: 02/20/2019
DRYER AMANA MED4655EW Repaired loose roller that was not tracking straight and causing rumbling noise. Tested unit completely.
Near Rochester, NY 14617
Gary
Job Details: 02/20/2019
WASHER WHIRLPOOL WTW4855HW0 "Replaced guard that was rubbing on the drive pully and causing noises. Ran and tested okay, normal operational noises.; dspstn on spec-tagged invntry: 1 W11035747 GEARCASE"
Near Newark, NY 14513
Evan
Job Details: 02/20/2019
DISHWASHER MAYTAG MDB4949SDM2 Customer stated unit was leaking water from underneath. Upon inspection discovered unit was leaking from seal around sump. Attempted to clean seal around tub & sump unit is still leaking from seal. Quoted customer for repair. Motor (WPW10591570) $200.00Labor $104.65S&H $11.11Service call fee $ 89.95Tax $32.46Total $438.17Customer does not want to proceed at this time Just collecting service call fee
Near Newark, NY 14513
Evan
Job Details: 02/20/2019
DISHWASHER KITCHENAID KDFE104DSS1 Replacing wheels due to all 4 wheels for lower rack breaking off causing rack not to glide. Replaced wheels Unit tested good
Near Palmyra, NY 14522
Evan
Job Details: 02/20/2019
DRYER MAYTAG MGD5500FW1 Customer stated that unit was not heating at all since techs last visit. Upon inspection discovered there was loose connection at thermal fuse causing ignitor not to recieve power this was original issue. After reseating connection ran multiple test cycles unit is functioning as it should now. Unit tested good
Near Shortsville, NY 14548
Evan
Job Details: 02/20/2019
DISHWASHER WHIRLPOOL WDT720PADM1 Called customer to inform them I was In route to home. No answer from either number . Arrived at home no one was home . Waited 15 mins tagged door for customer to contact office to reschedule.
Near Williamson, NY 14589
David
Job Details: 02/20/2019
REFRIGERATOR WHIRLPOOL GI6SDRXXY07 Drain was frozen over. Replaced drain tube with P-Trap under code S38253. Unit testing good. ; used 1 W10619951 (TUBE-DRAIN) from stock
Near Avon, NY 14414
Steve
Job Details: 02/20/2019
DISHWASHER MAYTAG MDB4949SDZ0 Replaced main control and sensor for Owi error causing unit to stop running after two minutes. Found the screws and screw receiver for kickplate are missing. Ordering screws and one receiver and customer is going to install ; ordrng 1 W10910629 (nut MAIL OUT ONLY) and 2 WP302868 (screw MAIL OUT ONLY)s
Near Webster, NY 14580
David
Job Details: 02/20/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 Found UI harness had 2 broken wires. Replaced harness and UI. Unit testing good.
Near Geneva, NY 14456
Evan
Job Details: 02/20/2019
RANGE WHIRLPOOL WFC150M0EW0 Installing new drip pan and burner due to old drip pan cracking and burning failing to heat. Replaced drip panReplaced burner Ran test cycle Unit tested good
Near Churchville, NY 14428
Gary
Job Details: 02/20/2019
RANGE FRIGIDAIRE FFGF3054TSA "Power cord has an open connection not allowing the unit to power up, ordering power cord.; ordrng 1 5304515659 (CORD)"
Near Rochester, NY 14606
Dave
Job Details: 02/20/2019
DRYER MAYTAG MEDB765FC0 Dryer had F4 E1 error code . Found that the pigtail wires on the dryer were wrong and the dryer wouldn't heat up . Fixed wires and put into correct positions. Tested dryer tested good .
Near Rochester, NY 14613
Dave
Job Details: 02/20/2019
DRYER MAYTAG MGDC465HW0 Loud noise when dryer is on . Noise coming from blower housing . Removed housing found debris inside. Removed debris tested dryer . Tested good .
Near Rochester, NY 14624
Gary
Job Details: 02/20/2019
REFRIGERATOR KITCHENAID KRFC302ESS00 "Refrigerator doors are binding due to a warped mullion flipper when closing refrigerator doors, door switches are not closing properly causing a door open alarm, ordering door switches and mullion assy to correct.; ordrng 1 W11177238 (MULLION) and 2 WP12466104 (switch- re)s"
Near Rochester, NY 14605
Dave
Job Details: 02/20/2019
REFRIGERATOR FRIGIDAIRE FFTR1814QW4A Replaced handle one refrigerator door due to it being broken . Replaced gasket due to cracks and not sealing very well . Tested door tested good.
Near Webster, NY 14580
David
Job Details: 02/20/2019
REFRIGERATOR MAYTAG MFI2570FEZ03 "Called tech line. Advised to block airflow to pantry drawer, and raise temp in fridge after 3 days if issue persists. Techline system was down, unable to acquire SR number."
Near Rochester, NY 14609
Gary
Job Details: 02/20/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ00 "On return, customer said unit worked for a couple days then failed again, found replacement evap fan was not running but had power, ordering second evap fan.; ordrng 1 WP2315549 (motor-evap)"
Near Canandaigua, NY 14424
Steve
Job Details: 02/20/2019
WASHER MAYTAG MVWB765FW2 Replaced water valve for not filling. The washer tested good.
Near Hilton, NY 14468
Gary
Job Details: 02/20/2019
WASHER WHIRLPOOL WTW6800WB1 "Complaint is unit leaking water upon filling the unit water was leaking from the drain pump, found a crack in the drain pump. Ordering drain pump; ordrng 1 W10536347 (drain pump asm)"
Near Macedon, NY 14502
Steve
Job Details: 02/20/2019
REFRIGERATOR WHIRLPOOL ED2VHEXTQ01 Replaced thermostat for not always cycling on refrigerator. The refrigerator tested good.
Near Rochester, NY 14626
David
Job Details: 02/20/2019
WASHER MAYTAG MVWB835DW3 Washer is making a grinding noise during spin cycle. Gearcase must be replaced. ; ordrng 1 W10811956 (drum assy)
Near Rochester, NY 14604
Dave
Job Details: 02/20/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 Replaced control on dishwasher for no operation . Tested dishwasher. Tested good .
Near Ontario, NY 14519
David
Job Details: 02/20/2019
OVEN WHIRLPOOL JJW3830DP00 User interface has a stuck key part is still under 60 month parts warranty. Ordering UI. Paid in full.; ordrng 1 W11232121 (UI)
Near Newark, NY 14513
Evan
Job Details: 02/20/2019
WASHER WHIRLPOOL WFW75HEFW0 Replacing control board due to unit not spinning out properly.referring to service pointer W10913408O. Replaced control board Ran test cycle Unit tested good
Near Williamson, NY 14589
David
Job Details: 02/20/2019
WASHER MAYTAG MHW3505FW1 Blockage inside water valve. Replacing valve.; ordrng 1 W10599356 (water inlet valve)
Near Ontario, NY 14519
David
Job Details: 02/20/2019
REFRIGERATOR WHIRLPOOL GD5RVAXVY00 Power supply board was ordered by mistake. Reordering main control; ordrng 1 WPW10120818 (cntrl-elec)
Near Rochester, NY 14617
David
Job Details: 02/20/2019
REFRIGERATOR WHIRLPOOL WRS571CIDW01 "Door was sagging preventing door from sealing. Adjusted door, unit testing good."
Near Rochester, NY 14612
David
Job Details: 02/20/2019
WASHER WHIRLPOOL MHWE300ZW00 Cleaned drain pump due to long drain code
Near Penfield, NY 14526
David
Job Details: 02/20/2019
DISHWASHER MAYTAG MDB8959SFZ4 Door will not close because the tub is bent ordering tub; ordrng 1 WPW10681507 (tub-dishwr)
Near Livonia, NY 14487
Steve
Job Details: 02/20/2019
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Replaced mullion for mullion not snapping back all the wY when door is opened causing door to not close properly.
Near Geneva, NY 14456
Evan
Job Details: 02/20/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Unit is flashing f2 e2 error code cu failing to communicate with UI. Ordering UI membrane. ; ordrng 1 W11028325 (UI INTERFACE)
Near Penfield, NY 14526
Steve
Job Details: 02/20/2019
REFRIGERATOR WHIRLPOOL WRS325FDAB06 Replaced freezer light for shorted light. Found the fresh food light is acting erratic and sometimes doesn’t light or just blinks. Closing door a couple times and then it works. Ordering fresh food light. ; ordrng 1 WPW10515058 (light)
Near Fairport, NY 14450
Steve
Job Details: 02/20/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Replaced ice maker for no ice. Found the freezer temp is -5 and the temp was set to +5 degrees. Possible fill tube freezing. Ordering UI and control for temps to low. ; ordrng 1 W11089236 (cntrl-elec) and 1 W11130216 (USER INTERFACE )
Near Pittsford, NY 14534
Steve
Job Details: 02/20/2019
DISHWASHER KITCHENAID KDTE234GPS0 Found motor getting power but not running. ordering motor. ; ordrng 1 W11085683 (pump&motor)
Near Fairport, NY 14450
Steve
Job Details: 02/20/2019
REFRIGERATOR MAYTAG MRT118FFFH01 Adjusted door for freezer door out of spec. Reveal between doors was off and wider on right than left. Ordering touch up paint for dings in door. ; ordrng 1 72017 (touchup wht MAIL OUT ONLY)
Near Rochester, NY 14606
Dave
Job Details: 02/20/2019
WASHER AMANA NTW4516FW1 Washer not leaking but the lid lock is failing and not allowing the washer to spin . Ordering new lid lock W11307244; ordrng 1 W11307244 (LID LOCK )
Near Pittsford, NY 14534
Steve
Job Details: 02/20/2019
REFRIGERATOR AMANA ART318FFDW03 Customer is having erratic temps. The control was already replaced. The fan is working as expected. Ordering evaporator. ; ordrng 1 W10836706 (evaporator) and 1 WPW10143759 (dryer) and 1 w10838965 (thermistor)
Near Rochester, NY 14623
Dave
Job Details: 02/20/2019
WASHER AMANA NTW4516FW2 Washer not turning on . Washer has power going to control . Unit needs new control . Ordering control W11170317; ordrng 1 W11170317 (CNTRL-ELEC)
Near Pittsford, NY 14534
Dave
Job Details: 02/19/2019
OVEN KITCHENAID KEMC377KSS05 Replaced lower oven front glass door. Tested door . Tested good.
Near Irondequoit, NY 14617
Evan
Job Details: 02/19/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Replacing dishwasher panel due to customer recieving unit with large dent on side of unit. Replaced panel Unit tested good
Near Rochester, NY 14620
Evan
Job Details: 02/19/2019
WASHER GE WHRE5550K2WW Customer stated unit was not spinning out.Ran test cycle Unit was filling and draining but never spinning basket. Removed front panel to inspect motor and belt.Belt was intact but motor was failing to spin basket.Motor itself is failing.Quoted customer for repair. WH20X10076 (motor) $ 250.00S&H $11.11Labor $ 74.90Service call fee $89.95Tax $34.07Total $ 460.03Customer does not want to proceed at this time Just collecting service call fee
Near Rochester, NY 14607
Evan
Job Details: 02/19/2019
DISHWASHER FRIGIDAIRE LFID2426TF0A Customer stated unit was not draining and was leaking onto floor. Upon inspection checked for error codes. No codes present. Unit's tub was full of water upon arrival Vacuumed water out Ran test cycle Unit was draining as it should Ran this cycle several times Unit is functioning as it should Cannot replicate issue Unit tested good
Near Rochester, NY 14613
Evan
Job Details: 02/19/2019
WASHER AMANA NTW4516FW2 Customer stated unit was not starting cycle and drain pump was continually running. Control was not in risky responding to commands unplugged unit let sit for 5 mins Discovered that start button was sticking. Was able to get button to function correct after removing control to inspect. Checked for codes Unit had 2 codes present. (F0E5 ) unbalanced load (F2E1) stuck keyRan test cycle Unit completed cycle as i t should.Ran calibration cycleUnit tested good otherwise. Spoke to customer about balancing load correctly
Near Rochester, NY 14608
Evan
Job Details: 02/19/2019
DRYER ADMIRAL AGD4675YQ3 Customer stated they were experiencing long dry times. Checked vent at rear of machine. Could tell that airflow through vent was weak. Removed air blower towerDiscovered tower was clogged Cleared tower Ran test cycle Unit tested good
Near Rochester, NY 14617
David
Job Details: 02/19/2019
REFRIGERATOR WHIRLPOOL WRF560SMYM05 Customer concerned with units performance. Temps normal at this time. Found blockage in condenser fan shroud preventing fan from turning. Freed fan. Customer to monitor. Cleaned condenser for customer.
Near Rochester, NY 14618
David
Job Details: 02/19/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ00 Magnetic strip in door gasket fell out causing doorto not seal properly. Replaced gasket. Unit testing good.
Near Rochester, NY 14618
Dave
Job Details: 02/19/2019
WASHER MAYTAG MHW5500FW0 Washer causing suds message to come on . Looked for error codes not codes. Ran in auto diagnostics. Ran through cycles . Found that the sink that the washer is draining into is not draining fast enough .the drain hose goes under water and does not drain right. Tested washer tested good .
Near Pittsford, NY 14534
Dave
Job Details: 02/19/2019
REFRIGERATOR GE ZISS480NMASS Refrigerator temperatures to low causing the refrigerator to run more . -2 in freezer and 33 in fresh food. Adjusted to default temps to model 0 in freezer and 37 in fresh food. Cleaned condenser coils. Icemaker leaving block of ice. Found that when it fill its splashing over. Adjusted the icemaker and leveled . Tested tested good .
Near Fairport, NY 14450
Steve
Job Details: 02/19/2019
REFRIGERATOR WHIRLPOOL WRX988SIBE01 Replaced door and gasket for door liner not holding gasket that was causing frost build up in freezer.
Near Fairport, NY 14450
Steve
Job Details: 02/19/2019
OVEN WHIRLPOOL WFG540H0ES1 Replace the front console that got scratched during previous repair. Customer inspected and is satisfied.