Near Webster, NY 14580
Dave
Job Details: 04/03/2019
REFRIGERATOR MAYTAG MSC21C6MFZ00 Couldn't smell the smell in the freezer . The customer could . Advised to take all the food out and clean the inside good . It's possible one of the food in the freezer is what causing the smell .
Near Webster, NY 14580
Dave
Job Details: 04/03/2019
WASHER MAYTAG MHW4200BG2 No error codes. Called Techline SR 77244531007 . Said that only thing possibly it could be is control . Called new leaf auth code NLAC 10081094 . Replaced control tested unit tested good .passed diagnostics tests with no errors .
Near Fairport, NY 14450
Steve
Job Details: 04/03/2019
REFRIGERATOR KITCHENAID KSC23C8EYB02 Found the refrigerator was restricted causing no cool in ff or freezer. Removed drier and replaced. Vacuumed and recharged. The unit is cooling now. Customer is going to monitor temperatures.
Near Webster, NY 14580
David
Job Details: 04/03/2019
RANGE WHIRLPOOL WFE550S0HZ1 Customer experiencing inconsistent temps. Control is not sending power to elements properly. Returning with control.; schdld next appmnt for 4/15 MON 2 pm
Near Pittsford, NY 14534
Steve
Job Details: 04/03/2019
DISHWASHER WHIRLPOOL KDFE104HWH0 Found no error codes. Tested dishwasher in diagnostics and it tested good. Instructed customer to use hot water at the sink prior to use and use high temp wash for better results.
Near Ontario, NY 14519
David
Job Details: 04/03/2019
REFRIGERATOR MAYTAG MFI2269VEB6 Unit is only cooling intermittently due to the HV control failing. Ordering control. Quoted 353.12; ordrng 1 WPW10312695 (electronic control)
Near Churchville, NY 14428
Steve
Job Details: 04/03/2019
REFRIGERATOR GE PSS26NSWASS Replaced both thermistors for freezing in crisper drawers. The customer is going to monitor.
Near Rochester, NY 14612
Gary
Job Details: 04/03/2019
REFRIGERATOR WHIRLPOOL WRS322FDAM04 "Installed compressor, when I went to turn on the compressor the new compressor start relay shorted out the compressor power relay on the control board, ordering control and start relay, Unit will need to be charged when parts are installed.; ordrng 1 WPW10194431 (start-dev) and 1 WPW10350564 (capacitor) and 1 WPW10366605 (cntrl-elec)"
Near Spencerport, NY 14559
Gary
Job Details: 04/03/2019
DISHWASHER WHIRLPOOL WDT710PAHW1 "Ustomer complaint was door seem to fall open easily, set springs to tightest setting and customer tried, checked okay."
Near Penfield, NY 14526
Evan
Job Details: 04/03/2019
DISHWASHER WHIRLPOOL WDT720PADM2 Customer stated unit was filling with water and draining but never running cycle. Checked for error codes Unit was displaying code 7-1 (no heat) Ran diagnostic cycle.Unit filled with water but wash never moving water through upper or lower wash arms.Sump and motor are failing. Quote for repair:WPW10671941 ( sump & motor) $220.00Labor : $104.65Service call fee : $89.95Tax: $25.64Total : $ 447.44Customer does not want to proceed at this time. Collecting service call fee
Near Canandaigua, NY 14424
Dave
Job Details: 04/03/2019
DISHWASHER KITCHENAID KDTM404EWH3 Washer motor just humming . Not spraying any water . Needs new motor/sump ordering W10861526.; ordrng 1 W10861526 (pump&motor)
Near Webster, NY 14580
David
Job Details: 04/03/2019
DRYER FRIGIDAIRE NA123 Replaced rear bearing. Unit tested good.
Near Pittsford, NY 14534
Steve
Job Details: 04/03/2019
DISHWASHER KITCHENAID KDTE204EPA3 Found the left adjuster is broke in half. Ordering both adjusters. ; ordrng 2 WPW10546503 (adjuster)s
Near Rochester, NY 14620
Shaiman
Job Details: 04/03/2019
WASHER WHIRLPOOL WFW8400TW03 Bellow fell out of retainer causing issues with the door lock. Bellow is also ripped. Replacing corresponding parts.; ordrng 1 8540108 (clamp) and 1 WPW10111435 (bellow)
Near Walworth, NY 14568
Evan
Job Details: 04/03/2019
WASHER WHIRLPOOL WTW5000DW0 Customer stated unit would not power on or start cycle. Upon inspection discovered that control was not accepting commands. Could not get unit into diagnosticInstalled new control Ran diagnostic cycle Unit completed cycle as it should Unit tested good
Near Webster, NY 14580
Dave
Job Details: 04/03/2019
DISHWASHER KITCHENAID KDTE104ESS1 Ran dishwasher in diagnostics. No error codes . Ran through cycle . Went through cycle when it went to the heater the heater did not turn on . Opened front panel of unit to find the wires to the heater and power connections were melted and need to be replaced. The control W10854225 and harness W11027902 would need to be replaced . Called techline SR 7724528551 to document. Customer is going to call whirlpool . Disconnected the power to the dishwasher at the box . Auto code whirlpool KJNFK00WPL1 ; ordrng 1 W10854225 (cntrl-elec) and 1 W11027902 (harns-wire)
Near Pittsford, NY 14534
Steve
Job Details: 04/03/2019
COOKTOP JENN AIR JGS9900BDS16 "764 4059 Replaced cooktop front burner assemblies and orifice holders for cracked cook top and burners not lighting. Replaced door latch and switch for not locking for self clean. The screws that came to fasten burners were not correct. Ordering screws. The rear burners will not light Ordering burner assemblies. ; rqstng P&A on 1 74007735 (burner asy) and 10 SCREWA (KB TO INVESTIGATE)s and 1 WP7505P339-60 (burnr-top), states that autho needed"
Near Rochester, NY 14620
Shaiman
Job Details: 04/03/2019
DRYER WHIRLPOOL WED75HEFW1 Unit is making a grinding noise during operation. Noise is more evident with clothes in unit. Rollers must be replaced. ; ordrng 1 WPW10314173 (support)
Near Honeoye Falls, NY 14472
Shaiman
Job Details: 04/03/2019
WASHER MAYTAG MVWB755DW0 Unit is not draining as it should. No sign of blockage after inspection. Drain pump should be replaced.; ordrng 1 WPW10581874 (pump-water)
Near Rochester, NY 14624
Gary
Job Details: 04/03/2019
WASHER WHIRLPOOL WTW5000DW1 "Unit is running out of balance, ordering struts, control is clicking when unit off and not being used. Ordering control.; rqstng P&A on 1 W11116590 (cntrl-elec) and 1 W11130362 (STRUTS)"
Near Ontario, NY 14519
David
Job Details: 04/03/2019
WASHER MAYTAG MVWC565FW1 "Customer smelling a burning smell while unit is in the spin cycle. Gearcase is covered in oil. U it was displaying a motor fault in diagnostics. Ordering gearcase, motor, and cap. ; ordrng 1 W11026785 (motor-drve) and 1 W11035751 (gearcase) and 1 W11158831 (CAP)"
Near Penfield, NY 14526
Evan
Job Details: 04/03/2019
OVEN WHIRLPOOL WFE320M0ES2 Customer stated unit would shut off during bake cycle. Ran test bake. Unit preheated up to 250 degrees then control killed power to bake elements. Control is failing to consistently send power to elements.Ordering control ; ordrng 1 W11122560 (cntrl-elec)
Near Rochester, NY 14626
Gary
Job Details: 04/02/2019
DISHWASHER MAYTAG MDB8959SFZ4 Replaced control that was not sending power to the dispenser and not allowing it to open to dispense the detergent.
Near Rochester, NY 14612
Gary
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL WRS321SDZ01 Replaced water valve that was leaking through to dispenser and causing a drip all the time. Checks okay.
Near Rochester, NY 14609
Gary
Job Details: 04/02/2019
RANGE WHIRLPOOL WEE510S0FS2 Replaced front door assy the the stainless was pealing off of.
Near Webster, NY 14580
David
Job Details: 04/02/2019
RANGE WHIRLPOOL WFG540H0ES1 Replaced bake ignitor due to unit not lighting consistently unit tested good
Near Penfield, NY 14526
Evan
Job Details: 04/02/2019
WASHER WHIRLPOOL WFW94HEXW0 Customer stated unit was running very noisy while in spin. Checked for error codes no codes present. Ran diagnostic cycle. Unit completed cycle as it should. While spinning at end of cycle could hear that bearing in rear of machine is starting to go bad unit is producing loud howling even while spinning drum by hand. Drum will need to be replaced. Due to cost of drum customer does not want to proceed at this time. Collecting service call fee
Near Rochester, NY 14626
Gary
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL MFI2568AEQ "Unit had a corroded discharge line and seized compressor, customer is buying a new fridge, collected service call.; rqstng P&A on 1 W10134623ESTIMATEONLY (sub w10160407) and 1 WP12866903ESTIMATEONLY (tube- disc)"
Near Fairport, NY 14450
Evan
Job Details: 04/02/2019
OVEN WHIRLPOOL WFE525S0HZ1 Replacing bake element due to bracket trying old element scraping on cavity once element was heated up. Replaced element Ran test bake cycleUnit tested good
Near North Chili, NY 14514
Steve
Job Details: 04/02/2019
DRYER WHIRLPOOL MGDB880BW0 Replaced gas coils for dryer starting to heat and then not heating during cycle. The dryer tested good. ; used 1 279834 (COIL KIT) from stock
Near Pittsford, NY 14534
Steve
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Replaced water valve for no water coming to ice maker. The ice maker called gor water and tested good.
Near Pittsford, NY 14534
Evan
Job Details: 04/02/2019
DRYER MAYTAG MED7100DW0 "Replacing moisture sensor due to old sensor shorting causing unit not to sense wetness of items inside load. Using dryer repair kit due to unit running noisy from idler pulley wearing. Replaced moisture sensor Replacing rollers , pulley and belt Ran test cycle Unit tested good"
Near Victor, NY 14564
Steve
Job Details: 04/02/2019
MICROWAVE JENN AIR JMC8127DDS Replaced magnetron and diode. Unit testing good.
Near Fairport, NY 14450
Steve
Job Details: 04/02/2019
MICROWAVE WHIRLPOOL WMH31017AS3 Replaced grill vent that was broken during last repair. The microwave tested good.
Near Pittsford, NY 14534
Steve
Job Details: 04/02/2019
DISHWASHER AMANA ADB1400AGW1 Tested dishwasher in diagnostics. Found no error codes. The water coming into dishwasher without running hot water at sink was cold. Reset and filled again after running the water at the sink. The water was hot. Ran full diagnostics and. Left dispenser with customer. The heater works as expected.
Near Fairport, NY 14450
Evan
Job Details: 04/02/2019
COOKTOP KITCHENAID KECC664BSS00 Customer stated power light for unit would not turn off even after burners were off. Upon inspection discovered that RF infinite switch was failing. When removing S2 connector from switch power light would go off. All other switches tested good Ordering RF infinite switch ; ordrng 1 WPW10462778 (switch-inf)
Near Webster, NY 14580
Dave
Job Details: 04/02/2019
HOOD VENT WHIRLPOOL WVW53UC6FS1 Lights on hood were not working . Took unit apart and found that the connections between the wire harness and the LED lights were loose . Tightened connections and made sure they wouldn't come loose . Tested unit . Tested good . Left LED driver and light with customer.
Near Fairport, NY 14450
Dave
Job Details: 04/02/2019
DRYER WHIRLPOOL WED4815EW1 Dryers making thumping noises . Replaced rollers tested unit . Tested good .; used 1 349241T (ROLLER-SUPPORT 2PK) from stock
Near Henrietta, NY 14467
Steve
Job Details: 04/02/2019
WASHER AMANA NTW4755EW0 Unit is making a loud noise during spin cycle. Gear case must be replaced. ; ordrng 1 W11035747 (gearcase)
Near Victor, NY 14564
Dave
Job Details: 04/02/2019
DRYER MAYTAG MGDB835DW4 Replaced user interface. For not responding. Tested unit . Tested good .
Near Fairport, NY 14450
Dave
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL WRT314TFDW01 Freezer section temperatures -25 and fresh food section 27 . Refrigerator needs thermostat WPW10511937 for getting to cold . Found the evap fan motor is weak and not spinning with out being turned first motor is weak ordering motor WP2315539. ; ordrng 1 WP2315539 (motor-evap) and 1 WPW10511937 (thermostat)
Near Canandaigua, NY 14424
Dave
Job Details: 04/02/2019
DISHWASHER WHIRLPOOL WDF518SAFM0 Replaced the the user interface for lights and buttons not responding. Tested unit . Tested good .
Near Fairport, NY 14450
Dave
Job Details: 04/02/2019
DISHWASHER WHIRLPOOL WDT780SAEM1 Dishwasher not operating or responding to commands . Called new leaf Auth NLAC 10080917 replaced user interface . Tested unit in auto diagnostics. F2E2 error code came up .Called techline SR 7724513671 called them said that if problem persists control W10854221 . Error code keeps popping up needs control .; rqstng P&A on 1 W10854221 (cntrl-elec)
Near Fairport, NY 14450
Dave
Job Details: 04/02/2019
DISHWASHER KITCHENAID KUDD03DTSS3 Dishwasher leaking found the vent cover on the bottom had fallen off and was allowing water to pass . Found the vent covers were broken . Which isn't allowing them to seal tight .customer wants to replace all vent covers due to being so easy to break . Found the vent in the top drawer . Where the fan motor is is also falling apart . Charged customer parts . no chg s/c -Labor is 74.90; ordrng 4 WP99003605 (nut)s and 1 WPW10155595 (fan-motor)
Near Rochester, NY 14624
Gary
Job Details: 04/02/2019
DISHWASHER GE GHDA485N10ES Broken actuator causing door latch not to work ordering actuator.; ordrng 1 WD13X10045 (actuator handle)
Near Churchville, NY 14428
Gary
Job Details: 04/02/2019
REFRIGERATOR KITCHENAID KRFF305ESS00 Ordering doors to replaced Pitts doors. Call 585-993-3198 when on way.; ordrng 1 12977880SQ (dor-fip ss) and 1 13107887SQ (dor-fip ss) and 1 13107888SQ (dor-fip ss)
Near Rochester, NY 14625
David
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL WRT318FZDW02 Replaced evaporator and dryer due to unit not cooling. Unit began cooling after install. Customer to monitor.
Near North Chili, NY 14514
Gary
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL WRT318FZDW02 "Intermittently noisey fan and motor, worked well after first placement for months, ordering fan and motor.; ordrng 1 WP2163777 (blade-fan) and 1 WP2315539 (motor-evap)"
Near Rochester, NY 14626
Gary
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Thermistor has been replaced by DL, fridge is warm, freeze fine, no frost buildup, fan is running when called to run in diagnostics. ordering controls; ordrng 1 W11043763 (cntrl-elec) and 1 W11265135 (UI)"
Near Williamson, NY 14589
David
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL WRF555SDHV01 Replaced thermistor per techline due to incorrect temperatures customer to monitor.
Near Rochester, NY 14605
David
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL MSD2542VEB00 The condenser fan motor was stuck causing poor cooling. Freed fan. Unit tested good
Near Rochester, NY 14625
Evan
Job Details: 04/02/2019
DISHWASHER KITCHENAID KUDS30IXWH8 Upper rack is falling due to adjuster wheels falling off on both sides causing rack to fall. Ordering adjuster kit ; ordrng 1 W10712394 (adjuster)
Near Ontario, NY 14519
David
Job Details: 04/02/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 Unit was leaking due to a clogged drain tube. Cleaned tube and removed ice from the fresh food section.
Near Rochester, NY 14612
Gary
Job Details: 04/02/2019
WASHER WHIRLPOOL WFW75HEFW0 "Unit is draining properly, has slow or no drain error. Unit needs a control. Estimate till customer talks to whirlpool.; rqstng P&A on 1 W11201274*CUSTOMERISNOTDOUNGRWPAIRCALOINGWHIRLPOOL* (CONTROL)"
Near Webster, NY 14580
David
Job Details: 04/02/2019
DRYER FRIGIDAIRE n/a Unit is making a loud noise due to a worn bearing. Ordering drum bearing kit. U it no longer has a model tag sticker. Quoted 249.37; ordrng 1 5303281153 (bearing kit-rear)
Near Rochester, NY 14607
David
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Restricted air bleed to deli drawer with perma-gum per tech line for freezing RC temps sr7724516723
Near Rochester, NY 14612
Gary
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL GT1SHTXMT03 "Defrosted and unplugged drain, advised customer to watch. If unit fails again order 819043 to bring to return visit.; dspstn on spec-tagged invntry: 1 819043 PROBE-HEAT"
Near Rochester, NY 14612
David
Job Details: 04/02/2019
DRYER WHIRLPOOL GGW9250PW3 Replaced worn belt idler. Unit tested good. ; used 1 279640 (PULLEY-IDLER) from stock
Near Rochester, NY 14624
David
Job Details: 04/02/2019
WASHER KENMORE 110.2810231 Unit is not completing cycles. Ran diagnostics to check for errors. No errors in control. Found that hot water is not filling through the detergent cup due to a failing log valve. Ordering log valve.; ordrng 1 W10853723 (valve)
Near Rochester, NY 14625
Evan
Job Details: 04/02/2019
WASHER WHIRLPOOL LA5300XTW0 "Customer stated unit would not spin water out. Upon inspection discovered motor coupler had broken causing unit not to spin. Ordering motor coupler ; ordrng 1 285753A (coupling,motor)"
Near Webster, NY 14580
Evan
Job Details: 04/01/2019
OVEN WHIRLPOOL WEG745H0FS0 Customer stated unit was producing popping sound when oven was relighting after initial preheat is finished. Ran test preheat. Could hear unit relighting after initial preheat. Suspecting that ignitor is failing to spark each time unit is relighting pilot. Ordering ignitor; ordrng 1 WPW10333842 (igntr-oven)
Near Rochester, NY 14612
Evan
Job Details: 04/01/2019
WASHER MAYTAG MVWB835DW4 Customer stated that dispenser drawer was staying full of water after each cycle was finished. Checked for error codes. No codes present ran test cycle. During test cycle while unit was filing removed dispenser to observe if valve is actuating correctly. Valve is continuing to run after it should be off. Ordering housing and drawer; ordrng 1 W10919352 (drawer) and 1 W11172234 (HOUSING )
Near Rochester, NY 14616
Evan
Job Details: 04/01/2019
DRYER MAYTAG MGDB980BW0 Installing new grill due to edges of old grill becoming sharp and catching on clothing causing items to rip. Replaced grill Unit tested good
Near Webster, NY 14580
Evan
Job Details: 04/01/2019
REFRIGERATOR FRIGIDAIRE FGHB2866PFJA Customer stated unit was not cooling fridge. Freezer was maintaining temprature. Upon inspection discovered evaporator coil was iced over causing fridge not to cool vents to refrigerator were blocked by chunks of ice. Steamed evaporator coilChecked thermistor and heater for evaporator both tested good Reassembled unit Unit tested good
Near Farmington, NY 14425
Evan
Job Details: 04/01/2019
WASHER AMANA NTW4516FW3 Customer stated unit was not responding to commands. Upon inspection discovered that control was filing led verification light was off unit would not accept commands. While in home customer contacted store that unit was purchased from store has agreed to exchange machine for customer.
Near Rochester, NY 14612
Gary
Job Details: 03/30/2019
WASHER WHIRLPOOL WTW7040DW0 "Washplate screw is seized in place and will not tighten or loosen, need to break washplate of to remove transmission, ordering ashplate and bolt.; rqstng P&A on 1 W10752187 (screw) and 1 W10775188 (washplate)"
Near Rochester, NY 14612
Gary
Job Details: 03/30/2019
REFRIGERATOR WHIRLPOOL WRS322FDAM04 "Compressor is seized, ordering compressor.; ordrng 1 W10309988 (compressor)"
Near Fairport, NY 14450
Dave
Job Details: 03/30/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Control inside was hanging . The clip inside that holds controls are broken . Ordering new control W11305308; ordrng 1 W11305308 (CNTRL-ELEC)
Near Churchville, NY 14428
Steve
Job Details: 03/30/2019
REFRIGERATOR GE PSS26NSWASS "Ordering thermistors for inconsistent temps. ; ordrng 2 WR55X10025 (sensor,temp ff)s"
Near Rochester, NY 14620
David
Job Details: 03/30/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Customer concerned about freezer not working. Freezer temp is slightly above average and contents are not completely frozen. Replacing evaporator. ; rqstng P&A on 1 W10836706 (evaporator) and 1 W10843121 (drier-tube)
Near Rochester, NY 14605
David
Job Details: 03/30/2019
RANGE WHIRLPOOL WFG505M0BW Replaced broken inner door glass.
Near Hilton, NY 14468
Gary
Job Details: 03/30/2019
MICROWAVE WHIRLPOOL WMH32519CB1 "Unit was checking okay, plugged back in and tested, customer is to watch.."
Near West Henrietta, NY 14586
Dave
Job Details: 03/30/2019
REFRIGERATOR WHIRLPOOL WRS555SIHB00 Shelf in freezer is tilted . This is normal from other models I have seen .tightened the screws for the top shelf . The build up around the doors is the insulation foam . Temperatures good . Turn freezer up one notch to help with possible ice cubes melting and dripping . Right hand door has scratch across the front . Ordering door LW10912126; ordrng 1 LW10912126 (RIGHT HAND DOOR ) and 1 W11223753 (NAMEPLATE )
Near Rochester, NY 14622
Evan
Job Details: 03/30/2019
RANGE AMANA ACR4303MFB3 Upon arrival unit was flashing f1e1 error code (internal board failure) Replaced board Ran test bake cycle to 350 Unit tested good
Near Penfield, NY 14526
Evan
Job Details: 03/30/2019
DISHWASHER KITCHENAID KDTE254ESS2 "Customer stated unit was not responding to certain commands and gasket for soap dispenser had come detracted. Reinstalled gasket for dispenser. Upon inspection of UI discovered that unit was not responding to start button or hi temp wash or pro scrub. Referring to service pointer # W10821953(Intermittent operation of control panel buttons) Unit did complete diagnostic cycle as it should but UI is still not accepting certain commands Ordering UI ; ordrng 1 W10902370 (panel-cntl), dspstn on spec-tagged invntry: 1 W10861000 DISPENSER"
Near Spencerport, NY 14559
Gary
Job Details: 03/30/2019
WASHER WHIRLPOOL WTW4815EW0 Replaced grinding drive assy and worn struts causing an out of balance situation. Ran the calibration mode and tested okay.; dspstn on spec-tagged invntry: 1 W10780045 SUSPENSION
Near Rochester, NY 14626
Gary
Job Details: 03/30/2019
WASHER MAYTAG MVWB766FW1 "Tested washer completely full and over full levels of water never once could I get the washer to get the washer leak nor was there any indication that he had ever leak, no water marks nothing. There was water in places on the floor in the basement that were above the level of the washer. They could not of gotten there going uphill."
Near Hilton, NY 14468
Gary
Job Details: 03/30/2019
RANGE WHIRLPOOL WEG750H0HZ0 Replaced appliance manager that was causing intermittent no light on bake burnerTech line SR# 7724429296
Near Spencerport, NY 14559
Gary
Job Details: 03/30/2019
WASHER WHIRLPOOL WTW4815EW0 Replaced grinding drive assy and worn struts causing an out of balance situation. Ran the calibration mode and tested okay.; dspstn on spec-tagged invntry: 1 W10780045 SUSPENSION
Near Farmington, NY 14425
Dave
Job Details: 03/30/2019
REFRIGERATOR FRIGIDAIRE FRT18S6AW8 Freezer frosted over . Checked gaskets and evap fan working fine . Everything tested good . Customer said the freezer door was left open . Defrosted freezer . Tested unit tested good .
Near Pittsford, NY 14534
Dave
Job Details: 03/30/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM13 Water valve was leaking . Replaced water valve . Tested unit . Tested good .
Near Lima, NY 14485
Steve
Job Details: 03/30/2019
WASHER WHIRLPOOL WTW7000DW3 "Sr#7724497429 customer complaining of squealing while filling and during other cycles. I tested all the valves. Filled and agitated. The agitation cycle had a little clunk when changing direction. I removed rotor and refastened. The agitator sounds good now. Ran a load of towels. Filled agitated, drain and spun out with no noises. Called tech line and documented. The washer is working as expected."
Near Rochester, NY 14624
Steve
Job Details: 03/30/2019
WASHER WHIRLPOOL MHW5500FW0 "Found washer stuck in drain. The air trap is clear. The hose is clear. Found shout color catcher in drain pump. Recommended to clean washer with bleach and not use the color catchers. Reset washer and ran self diagnostics. The washer tested good. ; dspstn on spec-tagged invntry: 1 WPW10545255 FUSE, THERMAL"
Near Rochester, NY 14619
Steve
Job Details: 03/30/2019
WASHER MAYTAG MVWB725BW0 Found the rotor was loose and caused F51 error code during spin. Tightened rotor. The washer tested good in diagnostics.
Near Rochester, NY 14623
Steve
Job Details: 03/30/2019
WASHER AMANA NTW4516FW2 Replaced main control for no operation. The washer tested good. Calibrated and tested washer and it is good.
Near Rochester, NY 14618
David
Job Details: 03/30/2019
MICROWAVE WHIRLPOOL WMH32519FZ1 Found a poor connection at the keypad causing intermittent operation. Reseated connections and set clock.
Near East Rochester, NY 14445
David
Job Details: 03/30/2019
WASHER MAYTAG MVWC416FW0 Unit was not completing cycles due to poor hot water supply. Restored water supply and tested. Unit tested
Near Rochester, NY 14613
David
Job Details: 03/30/2019
WASHER AMANA MVWC565FW1 Replaced latch due to lid lock failure. Unit tested good.
Near Rochester, NY 14610
Evan
Job Details: 03/30/2019
DISHWASHER WHIRLPOOL WDF520PADB3 Customer stated unit is not cleaning dishes. Upon inspection discovered unit was displaying error code 4-3 (wash motor not running) Replaced wash motor Ran diagnostic cycle Unit tested good
Near Rochester, NY 14617
David
Job Details: 03/30/2019
DISHWASHER FRIGIDAIRE FGID2474QF7B Customer concerned of an event that caused the drain pump to run longer than normal. Cleared stored code. Unit testing good at time of visit. Customer monitor.
Near Rochester, NY 14617
Evan
Job Details: 03/30/2019
WASHER WHIRLPOOL WFW88HEAW0 Customer stated bellow was ripped at bottom causing unit to leak from bottom of door. Confirmed that bellow was ripped.Quoted customer to replace bellow Replaced bellowChecked for error codes No codes present Ran test cycle Unit tested good
Near Palmyra, NY 14522
Evan
Job Details: 03/30/2019
WASHER MAYTAG MVWX655DW0 "Replacing actuator due to unit failing to shift from spin to agitate. Replaced actuator Ran test cycle Ran calibration cycle Unit tested good ; dspstn on spec-tagged invntry: 1 W10528947 HUB 1 W10913953 ACTUATOR , and 1 W11035751 GEARCASE"
Near Rochester, NY 14612
David
Job Details: 03/30/2019
WASHER WHIRLPOOL LSQ8543JQ0 Replaced suspension pads and agitator dogs. Unit tested good. No charge per JM; dspstn on spec-tagged invntry: 1 285809 CAM--AGITATOR
Near Victor, NY 14564
Steve
Job Details: 03/29/2019
MICROWAVE JENN AIR JMC8127DDS Found magnetron is loud and not heating. Ordering mag and diode. ; ordrng 1 W10859575 (magnetron) and 1 WPR9800486 (diode- bla)
Near Pittsford, NY 14534
Dave
Job Details: 03/29/2019
OVEN-MW COMBO GE JKP90DP3WW Oven flashing F7 16 . Oven has stuck key error . Needs user interface ordering user interface WB27T11342 .under warranty. . Ordering oven control to have on hand WB27T10914; ordrng 1 WB27T10914 (control ovn asm) and 1 WB27T11342 (control panel asm)
Near Fairport, NY 14450
Dave
Job Details: 03/29/2019
REFRIGERATOR KITCHENAID KFIS29PBMS00 Refrigerator fresh food section is cooling as it should and was 37 degree but the freezer was 40 degrees . Checked condenser cleaned that . Refrigerator not making ice due to freezer temperatures. Ran test four in diagnostics called techline SR 7724490161 tech said check to see if the fresh food evap was silver and it is . There is a service pointer out W10666205 that says to replace evap in fresh food . Evaporator for fresh food is W10687098 techline also suggested replacing compressor W10276644 . Dryer UV WPW10143759. S number for Pointer S71233; ordrng 1 W10276644 (compressor) and 1 W10687098 (evaporator) and 1 WPW10143759 (dryer)
Near Fairport, NY 14450
Dave
Job Details: 03/29/2019
COOKTOP KITCHENAID KICU509XBL00 Cooktop has thermal crack called Techline SR 7724492256 . Techline documented thermal crack . Ordering part WPW10396824 . 104.65 for labor on return call .; schdld next appmnt for 4/4 THU !
Near Pittsford, NY 14534
Steve
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Replaced ice maker and it cycled properly. Tested water and found no water coming to ice maker. Disconnected under door and tested and no water. Ordering water valve ; ordrng 1 WPW10341320 (valve-inlt)
Near Farmington, NY 14425
Steve
Job Details: 03/29/2019
RANGE KENMORE 790.4681399 Found element broken. Called and got authorization. Ordering bake element auth #657743672823; ordrng 1 318255006 (element)
Near Farmington, NY 14425
Steve
Job Details: 03/29/2019
HOOD VENT WHIRLPOOL UXT4130ADB Found rocker switch only workin on low. Ordering switch. Ordering fan just in case. ; ordrng 1 W10394521 (swich rocker) and 1 W10910693 (motor-fan)