Near Rochester, NY 14623
Steve
Job Details: 05/14/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 Sr#7724831272 called tech line for persistent frosting/icing of fresh food evaporator. They want the evaporator cover replaced and test 4 in diagnostics done today after fresh food evaporator is defrosted. Ordring cover. ; ordrng 1 W11211387 (COVER)
Near Farmington, NY 14425
Dave
Job Details: 05/14/2019
DRYER MAYTAG MEDB755DW2 Dryer not turning on . Dryer needs thermal fuse . Ordering fuse WP3392519; ordrng 1 WP3392519 (thermal fuse)
Near Webster, NY 14580
David
Job Details: 05/14/2019
REFRIGERATOR KITCHENAID KSC23C8EYY02 Unit is not cooling due to a leak in the fresh food evaporator. Unit still has sealed system parts warranty. ; ordrng 1 W10309988 (compressor) and 1 WPW10643261 (evaporator)
Near Henrietta, NY 14467
Steve
Job Details: 05/14/2019
RANGE KENMORE 790.908346 The bottom drawer is tipping. Ordering glides for proper drawer closing. ; ordrng 2 3051163 (glider)s
Near Victor, NY 14564
Dave
Job Details: 05/13/2019
MICROWAVE WHIRLPOOL WML55011HS2 Replaced the mounting nuts for missing .
Near Rochester, NY 14624
Gary
Job Details: 05/13/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Replaced torn left side fresh food gasket.
Near North Chili, NY 14514
Gary
Job Details: 05/13/2019
MICROWAVE WHIRLPOOL WMH32519HV3 Replaced display board and control board that were intermittently cutting out. Tested OK
Near Rochester, NY 14617
David
Job Details: 05/13/2019
WASHER WHIRLPOOL WTW6600SW2 Unit was throwing a UL code due to the unit being very up level. Front feet were raised all the way allowing the basket to rest on the back wall. Leveled feet and tested. Unit tested good.
Near Webster, NY 14580
David
Job Details: 05/13/2019
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Replaced control due to defrost failure. Customer to monitor.
Near Webster, NY 14580
David
Job Details: 05/13/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM00 Removed ice from ff evaporator to move thermistor. Changed unit to 8 hour defrost. Customer to monitor.
Near Pittsford, NY 14534
Evan
Job Details: 05/13/2019
DRYER FRIGIDAIRE FERB7800DS0 Customer stated that drum would not spin. Upon arrival unit had already been dissembled. Removed drum to inspect bearing and motor. Bearing will need to be replaced. Reassembled unit to attempt to run unit. Once reassembled unit was running as it should. Suspecting that motor is failing under load Quoted customer to replace motor and bearing 131777700 (bearing ) $50.00131560100(motor) $ 125.00 Labor $ 104.65 S&H $11.11Service call fee $89.95 Customer does not want to proceed at this time.Collecting service call fee
Near Penfield, NY 14526
Evan
Job Details: 05/13/2019
DISHWASHER WHIRLPOOL WDT780SAEM1 Customer stated water was staying in bottom of unit after cycle finished. Upon inspection discovered that unit was partially draining but not removing all water from tub. Discovered that inlet at disposal was clogged causing issue. Unclogged inlet hose on disposal ran multiple test cycles. Unit now draining as it should. Collecting service call fee ; dspstn on spec-tagged invntry: 2 W10861000 DISPENSER
Near Rochester, NY 14622
Evan
Job Details: 05/13/2019
WASHER WHIRLPOOL WTW5000DW2 Customer stated that unit was not responding to commands. Upon inspection unit was unplugged. Plugged unit back in unit began to run drain pump but no indicators on control were illuminated. Canceled out drain cycle. Checked for error codes Unit was displaying stuck key error code Cleared code Attempted to run diagnostic cycle Start /pause cancel button was sticking causing unit not to respond to commands. Removed console to inspect controlDiscovered button was coming unseated causing unit to fail to make contact with control consistently.Reseated start button into console Reinstalled control Ran diagnostic cycle Unit tested good
Near Pittsford, NY 14534
Evan
Job Details: 05/13/2019
RANGE FRIGIDAIRE LGGF3042KFJ Unit is still flashing f10 error code for temperature sensor even after new sensor was installed. Unplugged unit cleared code. Hardwiring temp sensor into unit. After hardwiring sensor in ran test bake to 400 degrees and monitored temperature with digital thermometer.Unit preheated as it should and is maintaining temperature. Customer to monitor and report back if issue persists.If issue is to arise again tech recommend replacement of control
Near Pittsford, NY 14534
Steve
Job Details: 05/13/2019
DISHWASHER KITCHENAID KDTM354DSS4 Top rack fell off tracks due to broken tracks and adjusters. Replaced rails according to Whirlpool S Code. S Code: S22916; dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK
Near Rochester, NY 14618
Steve
Job Details: 05/13/2019
REFRIGERATOR GE CYE23TSDDSS Customer complained of noise while running. Could not recreate the noise. Removed back of refrigerator and removed hair and lint from condenser. Reassembled and the refrigerator tested good.
Near Rochester, NY 14618
Steve
Job Details: 05/13/2019
REFRIGERATOR KENMORE 253.7481241 The compressor was running and not cooling. Show signs of low charge. Customer is going to replace.
Near Canandaigua, NY 14424
Dave
Job Details: 05/13/2019
DISHWASHER KITCHENAID KDTE254ESS1 Replaced wash pump for no operation and user interface for not being very responsive. Tested unit in auto diagnostics tested good .
Near Geneva, NY 14456
Dave
Job Details: 05/13/2019
DISHWASHER WHIRLPOOL WDT710PAHB1 Ran dishwasher in diagnostics no error codes . Ran through test . Everything is working . Heater tested good .
Near Rochester, NY 14625
Evan
Job Details: 05/13/2019
WASHER WHIRLPOOL GHW9150PW0 Customer stated that unit was stopping itself once it reached rinse cycle and was flashing error code FH. Code pertains to water flow issue. Inspected valve both hot and cold are actuating as they should with good water flow. Inspected flow meter took resistance reading on meter. Flow meter tested good. Called tech line about issue. Techline is recommending replacement of pressure switch. Ordering pressure switch ; ordrng 1 WPW10514214 (PRESSURE SWITCH )
Near Geneva, NY 14456
Dave
Job Details: 05/13/2019
DRYER WHIRLPOOL WED4815EW1 Tested dryer . Is heating . Tested vent with tester . Tested good . Checked dryer temperatures . Temperatures are good . Gave a few tips on dryer .
Near Geneva, NY 14456
Dave
Job Details: 05/13/2019
WASHER MAYTAG MVWC565FW1 Found debris underneath agitator causing a lot of noise like it's running .removed debris tested unit. Ran machine with wet towels unit Tested good .
Near Rochester, NY 14616
Gary
Job Details: 05/13/2019
REFRIGERATOR WHIRLPOOL ED5LVAXWQ00 "Unit needs a cold control, ordering cold control.; ordrng 1 WP2315562 (thermostat)"
Near Rochester, NY 14612
Gary
Job Details: 05/13/2019
DISHWASHER KITCHENAID KDTE334DWH0 "Replaced wash sump with leaking diverter and found owi cracked and leaking, ordering owi.; ordrng 1 WPW10705575 (sensor)"
Near Williamson, NY 14589
David
Job Details: 05/13/2019
REFRIGERATOR WHIRLPOOL GI6SDRXXY07 Adjusted upper rack so that door would close. Switch was stuck and would not let the door close. Freed switch.
Near Webster, NY 14580
David
Job Details: 05/13/2019
REFRIGERATOR FRIGIDAIRE FGHF2366PF0 Replaced defrost thermostat.
Near Rochester, NY 14617
David
Job Details: 05/13/2019
WASHER WHIRLPOOL WTW6600SW2 Unit was throwing a UL code due to the unit being very up level. Front feet were raised all the way allowing the basket to rest on the back wall. Leveled feet and tested. Unit tested good.
Near Webster, NY 14580
David
Job Details: 05/13/2019
FREEZER WHIRLPOOL WZF34X20DW01 Unit not cooling due to low side leak. Ordering compressor and evaporator.; ordrng 1 W10750851 (compressor) and 1 W10858281 (EVAPORATOR)
Near Rochester, NY 14623
Steve
Job Details: 05/13/2019
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Leveled fridge due to a gap between the FF doors. Unit testing good.
Near Churchville, NY 14428
Gary
Job Details: 05/13/2019
REFRIGERATOR KITCHENAID KRFF305ESS00 Replaced all 3 doors that had corrosion damage
Near Webster, NY 14580
David
Job Details: 05/13/2019
REFRIGERATOR KITCHENAID KSF26C4XYY03 Control that was ordered was not the correct part. Reordering control.; ordrng 1 W11088499 (CONTROL)
Near Rochester, NY 14617
David
Job Details: 05/13/2019
DRYER KENMORE 110.796228 Replaced coil kit due to intermittent heat. ; used 1 279834 (COIL KIT) from stock
Near Rochester, NY 14612
David
Job Details: 05/13/2019
REFRIGERATOR MAYTAG MFT2776FEZ00 Replced ice maker due to no ice. Customer to monitor.
Near Henrietta, NY 14467
Steve
Job Details: 05/13/2019
OVEN-MW COMBO FRIGIDAIRE FGMC3065KBA Connector going to heating element was broken. Fixed connection. Unit testing good.
Near Nunda, NY 14517
Steve
Job Details: 05/13/2019
WASHER WHIRLPOOL WTW4616FW2 Tested washer and found the left front leg was bouncing causing the washer to not spin clothes out. The customer also using small loads. Recommended using larger loads. Lowered leg and tested washer with a load of towels. The towels spun out properly.
Near Rochester, NY 14609
Evan
Job Details: 05/13/2019
WASHER WHIRLPOOL WTW4616FW2 Customer stating unit will fill then drain never starting wash cycle. Upon inspection drain hose was lying on ground attached to another extension hose. Hung drain hose properly. Checked for error codes. Unit was displaying pressure system fault code. Ran diagnostic cycle unit completed cycle. Started normal cycle while in house. Unit would not stop filling with water. Pressure switch is failing. Ordering control ; schdld next appmnt for 5/9 THU !
Near Victor, NY 14564
Dave
Job Details: 05/13/2019
WASHER WHIRLPOOL MVWB835DW3 F7E8 motor temperature high error code. Unit is on washer floor pan . Moved the legs up on washer . Customer decided to just removed floor pan . Tested unit tested good .
Near Honeoye Falls, NY 14472
Steve
Job Details: 05/13/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ00 Ordering control for not defrosting properly. Tested heater in diagnostics. The heater turned on. Thermistor tested good. ; ordrng 1 W11196400 (CONTROL)
Near East Rochester, NY 14445
Dave
Job Details: 05/13/2019
REFRIGERATOR WHIRLPOOL WRF954CIHV00 Water dispenser not dispensing water . Could hear water valve . Turn on . Found that the installers never installed water filter . . Installed filter . Tested unit . Tested good .
Near Webster, NY 14580
Evan
Job Details: 05/13/2019
DISHWASHER KITCHENAID KDTE104ESS4 Replacing control due to old control failing to run wash motor consistently.Replaced control Ran diagnostic cycle Unit tested good
Near Fairport, NY 14450
Steve
Job Details: 05/13/2019
REFRIGERATOR GE PFS22SISASS Customer had unit moved out for us. Inspected unit. Plugged unit in and the compressor did not turn on. Inspected the board and found black mark on back of it. Found condenser fan motor not plugged in also. The unit started up after reassembly and started cooling. If problem persists preorder control. ; rqstng P&A on 1 WR55X10942P (MAIN CONTROL)
Near Hilton, NY 14468
Gary
Job Details: 05/13/2019
RANGE WHIRLPOOL WGG555S0BS01 Replaced burner valve for right rear burner that The valve shaft was bent on. Tested OK
Near Hilton, NY 14468
Gary
Job Details: 05/13/2019
DISHWASHER MAYTAG MDB8959SFZ4 "Ran diagnostics, no error codes, 1 way valve in drainhose is working correctly, ran unit with affresh and advised customer to let us know.; used 1 W10282479 (AFFRESH-DW) from stock"
Near Rochester, NY 14612
Gary
Job Details: 05/13/2019
DISHWASHER KITCHENAID KDTE334DWH0 Replaced owi sensor that was cracked and leaking.; pckd up 1 WPW10705575 (sensor)
Near Rochester, NY 14606
Gary
Job Details: 05/13/2019
REFRIGERATOR WHIRLPOOL MFF2258FEZ02 Replaced customer supplied kick plate.
Near Spencerport, NY 14559
Gary
Job Details: 05/13/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Replaced open thermistor in the freezer section causing no defrost.
Near North Chili, NY 14514
Gary
Job Details: 05/13/2019
MICROWAVE WHIRLPOOL WMH32519HV3 "Tightened base screws, checks okay, showed customer operation of removing and replacing lower light."
Near Churchville, NY 14428
Gary
Job Details: 05/13/2019
REFRIGERATOR KITCHENAID KRFC300ESS01 "Doors have corrosion. Cleaner did not remove it, Ordering doors; ordrng 1 12977880SQ (dor-fip ss) and 1 13107887SQ (dor-fip ss) and 1 13107888SQ (dor-fip ss) and 1 W10876598 (nameplate), dspstn on spec-tagged invntry: 1 W10252111 STAINLESS STEAL BRIGHTNER"
Near Rochester, NY 14625
David
Job Details: 05/13/2019
REFRIGERATOR MAYTAG MFF2055FRZ00 Cleared drain tube and removed ice from freezer.
Near Rochester, NY 14625
David
Job Details: 05/13/2019
REFRIGERATOR KITCHENAID KFCO22EVBL5 Replaced icemaker that was not filling . Unit tested good. ; used 1 W10884390 (ICEMAKER) from stock
Near Webster, NY 14580
David
Job Details: 05/13/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Replaced evaporator and compressor due to unit not cooling. Unit tested good.
Near West Henrietta, NY 14586
Steve
Job Details: 05/13/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 Customer concerned about unit not cooling in FF. FF evaporator was frozen over. Gap between cabinet and inner liner was causing an infiltration of humidity resulting in a build up of ice along with no cooling conditions. Removed ice build up & sealed gap. Customer monitor.
Near Pittsford, NY 14534
Dave
Job Details: 05/13/2019
DRYER WHIRLPOOL MGDC300XW1 Dryer not heating . Needs thermal fuse . Order part W11050897; ordrng 1 W11050897 (cutoff-tml)
Near Rochester, NY 14606
Steve
Job Details: 05/13/2019
RANGE KENMORE 790.909114 Replaced customer supplied left rear infinite switch for broken switch. The switch tested good.
Near Victor, NY 14564
Dave
Job Details: 05/13/2019
RANGE WHIRLPOOL WFE505W0HS1 Knob on range is broken on delivery. Was just delivered. Ordering knob W11158169; ordrng 1 W11158169 (knob)
Near Rochester, NY 14608
Steve
Job Details: 05/13/2019
DRYER WHIRLPOOL WGD4900XW0 "Replaced motor and blower for motor not turning and seized blower. The dryer tested good. ; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT , pckd up 1 WP694089 (wheel)"
Near Penfield, NY 14526
David
Job Details: 05/13/2019
REFRIGERATOR WHIRLPOOL GSS26C4XXB03 Replaced diffuser and auger motor. Unit tested good after install.
Near Rochester, NY 14625
David
Job Details: 05/13/2019
REFRIGERATOR AMANA AFD2535FES Found unit with no power. No voltage to jazz board. Pulled unit out and found that the plug was not making contact in the receptacle because the put.et was cracked. Moved cord to another plug. Unit began cooling. Recommending that that customer have a licensed electrician replace the outlet.
Near Fairport, NY 14450
Evan
Job Details: 05/13/2019
WASHER MAYTAG MVWB766FW1 Customer stating unit is squeaking while in spin and agitate. Checked for error codes no codes present Ran diagnostic cycle During agitation portion of cycle could hear bearing inside gear case causing squeaking sound. Ordering gear case ; ordrng 1 W10811956 (GEARCASE)
Near Rochester, NY 14611
Evan
Job Details: 05/13/2019
RANGE FRIGIDAIRE FFGF3054TWA "Customer stated that unit would not run a bake cycle. Set unit to 350 attempted to run test bake cycle. Ignitor was failing to glow when starting bake. Checked voltage at ignitor. Ignitor was receiving 120v. Broil is working as it should. Handle on front of oven is also broken.Ordering ignitor ,handle and handle screws ; ordrng 2 316433300 (HANDLE SCREW)s and 1 316489403 (IGNITOR ) and 1 5304507385 (HANDLE )"
Near Rochester, NY 14610
Dave
Job Details: 05/13/2019
VAN FORD TRANSIT CONNECT Truck inspected
Near Pittsford, NY 14534
Steve
Job Details: 05/13/2019
DRYER MAYTAG MEDC300XW1 "Replaced rollers,idler and belt with maintenance kit for noise. Cleaned dryer and it tested good. ; used 1 4392065 (REPAIR KIT) from stock"
Near Rochester, NY 14625
Dave
Job Details: 05/13/2019
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Ice maker fill tube frozen . Unfroze tube . Tested water flow . Has good flow . Adjusted the icemaker and ran through cycle . Tested good .
Near Rochester, NY 14616
Gary
Job Details: 05/13/2019
RANGE WHIRLPOOL JDS9860AAP "Unit has an open bake element, ordering element.; ordrng 1 WP74010750 (element)"
Near Rochester, NY 14610
Dave
Job Details: 05/13/2019
DRYER MAYTAG MEDB766FW0 Dryer not turning on. Found no power going to dryer . Checked breaker box. Breaker for dryer was tripped . Flipped back on . Tested unit . Tested good
Near Rochester, NY 14616
Gary
Job Details: 05/13/2019
DRYER FRIGIDAIRE n/a "Blower is broken, ordering blower, Quoted 104.65; ordrng 1 131775600 (blwr housing w/wheel)"
Near Rochester, NY 14617
David
Job Details: 05/13/2019
DISHWASHER MAYTAG MDB8959SFZ4 Pre ordered adjusters.; ordrng 1 WPW10251047 (cover) and 2 WPW10627763 (adjuster)s and 1 WPW10740408 (adjuster) and 1 WPW10740410 (adjuster)
Near Pittsford, NY 14534
Steve
Job Details: 05/13/2019
REFRIGERATOR KITCHENAID KSC24C8EYY02 Removed cover to evaporator in fresh food section and it was still full of ice. Removed ice and tested refrigerator in diagnostics. The frost pattern was good in test 4. The evaporator cover had black residue on inside of it. Showed customer. Replaced evaporator cover.
Near Rochester, NY 14618
Evan
Job Details: 05/13/2019
WASHER KENMORE 110.450914 Customer stated items were coming out wet at end of cycle. Ran diagnostic test no codes were present. Unit completed cycle as it should. Ran express wash 30 min cycle to observe unit and confirm unit was spinning out correctly. Watched unit as it progressed through cycle. Unit finished cycle and spun out correctly. Could not replicate issue at this time. Unit tested good ATEC warranty
Near Rochester, NY 14617
David
Job Details: 05/13/2019
DISHWASHER WHIRLPOOL WDT780SAEM1 Replaced control and sump due to intermittent motor operation. The new wash motor failed during first test. Windings opened with an electrical smell. Reordering wash motor. Left breaker to the unit off. ; ordrng 1 WPW10605057 (pump and motor assy)
Near Webster, NY 14580
Evan
Job Details: 05/13/2019
WASHER ROPER RTW4641BQ0 Customer stated unit would not drain or finish cycle. Upon inspection discovered that drain pump impeller was seized due to debris in pump. Cleared pump ran multiple test cycles Unit tested good If issue persists tech is recommending replacement of pump WPW10276397 (pump
Near Avon, NY 14414
Steve
Job Details: 05/13/2019
REFRIGERATOR MAYTAG MFT2776FEZ00 S16360 the evaporator frosted/iced up causing warm temps in refrigerator. Moved thermistor to proper position and caulked frame that meets the cabinet to stop warm air from entering refrigerator.
Near Rochester, NY 14615
Shaiman
Job Details: 05/13/2019
WASHER MAYTAG MVWC565FW1 "Customer concerned that the unit still won’t finish cycles, water is not coming out the drain hose, and is leaking significant amounts of water. Put unit into auto test during last visits and water drained fine. F0E2 F7E7 codes and large amount of water on the floor upon arrival. Demonstrated filling and draining of machine 3 times in manual diagnostics and ran auto test twice in front of customer. Water level on floor did not change which was observed and confirmed by both house residents. Tech line agent suggests the use of too much detergent will cause unit to not drain completely which then puts a harsh load on the motor, resulting in the corresponding error codes. As for the water, could not detect any signs of leakage from the unit. Suspecting water is coming from house foundation. Suggested customer to use reasonable amount of HE detergent and wash smaller loads. Customer monitor.SR: 7724809242"
Near Webster, NY 14580
David
Job Details: 05/13/2019
MICROWAVE KITCHENAID KMHS120ESS7 Unit is not heating due to a failed magnetron. Ordering magnetron. ; ordrng 1 W10818686 (magnetron)
Near Canandaigua, NY 14424
Dave
Job Details: 05/13/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 Replaced mullin for not springing back .tested unit . Tested good .
Near Clifton Springs, NY 14432
Dave
Job Details: 05/13/2019
DRYER WHIRLPOOL MGDC215EW1 Thermal fuse is blown and dryer is not heating . Replaced fuse . Tested unit . Tested good .; used 1 WP3392519 (FUSE-THERMAL) from stock
Near Pittsford, NY 14534
Dave
Job Details: 05/13/2019
DRYER WHIRLPOOL MGDC300XW1 Replaced thermal cut off . Due to no heat. Tested unit . Tested good . Customer needs to get vents cleaned .. tax exempt
Near Pittsford, NY 14534
Dave
Job Details: 05/13/2019
DRYER WHIRLPOOL WED9200SQ0 "Replaced thermal cutoff , element and thermal fuse due to no operation, tested unit . Tested good.; used 1 280148 (CUTOFF -TML), and 1 WP3392519 (FUSE-THERMAL) from stock"
Near Rochester, NY 14620
Steve
Job Details: 05/13/2019
DRYER WHIRLPOOL LE6150XSW0 Found the thermostat on the element is broken. Quoted customer ; rqstng P&A on 1 WP3390291 (thrmst-fix)
Near Rochester, NY 14625
Evan
Job Details: 05/13/2019
WASHER WHIRLPOOL GHW9150PW0 Replacing pressure switch due to unit not filing after initial wash cycle. Unit would fill when cycle started but when progressing to rinse cycle would flash FH error code. Replaced switchRan normal/causal cycle to confirm function unit completed cycle as it should Unit tested good
Near Williamson, NY 14589
Evan
Job Details: 05/13/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Customer stated that unit was not powering up or running cycle. Checked for voltage at power supply behind kick panel unit was receiving 120v. Removed door panel to inspect control. Upon inspection discovered that connecter for power supply had become unseated causing unit not to run. Reseated connector and reinstalled connector mount at bottom of control. Ran test cycle Unit tested good
Near Williamson, NY 14589
Evan
Job Details: 05/13/2019
DRYER WHIRLPOOL WGD5620HW0 Customer stated unit was rattling very loudly since last repair. Upon inspection discovered that ignitor bracket was hitting up against tube that gas flows through to ignitor. Was able to bend bracket back from tube. Ran test cycle for customer Unit tested good
Near Sodus, NY 14551
Evan
Job Details: 05/13/2019
DISHWASHER KITCHENAID KDFE104DWH1 Customer stated that unit was not filling with water. Checked for error codes. Unit displaying 6-4 float switch open. Inspected float discovered float was sticking due to debris under float. Cleared debris Ran diagnostic cycle Unit tested good
Near Rochester, NY 14625
Dave
Job Details: 05/13/2019
DISHWASHER WHIRLPOOL MDB8959SBS2 Rinse aid cap is missing . Customer would like one to be ordered and sent to them.; ordrng 1 WPW10524922 (cap)
Near Spencerport, NY 14559
Gary
Job Details: 05/13/2019
WASHER AMANA NTW4516FW3 Unit was drained improperly causing water to empty out during wash which in turn caused a long fill no fill error code. Pictures attached of drain. Advised customer to have drain repaired to proper installation instructions.
Near Victor, NY 14564
Dave
Job Details: 05/13/2019
RANGE WHIRLPOOL WEG730H0DS0 F8E0 error code . Cooling fan not operating. Found the sensor on the fan has failed . Ordering new fan W11107275; ordrng 1 W11107275 (fan-blwr)
Near Rochester, NY 14610
Gary
Job Details: 05/13/2019
REFRIGERATOR MAYTAG MFI2570FEZ06 "Repaired split line in water reservoir causing water to spray all over when water was turned on, checked okay."
Near Canandaigua, NY 14424
Dave
Job Details: 05/13/2019
REFRIGERATOR WHIRLPOOL KFFS20EYBL00 Thermistor has failed and there is a service pointer . Ordering the kit for the part W10902214; rqstng P&A on 1 W10902214 (thermistor)
Near Rochester, NY 14617
Gary
Job Details: 05/13/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Replaced lower door seal that was leaking. Tested okay.
Near Rochester, NY 14611
Evan
Job Details: 05/13/2019
WASHER WHIRLPOOL WFW75HEFW0 Customer stated unit is flashing f3e1 error code. Upon inspection checked for codes unit was displaying f3e1 error code for water level error. Ran diagnostic cycle. During beginning of cycle could hear cold water valve attempting to actuate but never filling. Valve is stuck closed. Ordering water valve and pressure sensor ; ordrng 1 W10599356 (VALVE ) and 1 WPW10448876 (PRESSURE SENSOR )
Near Rochester, NY 14616
Gary
Job Details: 05/13/2019
REFRIGERATOR WHIRLPOOL ED5LVAXWQ00 Replaced inoperable cold control causing no cool.
Near Honeoye Falls, NY 14472
Steve
Job Details: 05/13/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ00 Replaced main control for not sending unit into defrost. The customer is going to monitor.
Near Victor, NY 14564
Steve
Job Details: 05/13/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Found the lever switch on the ice maker emitter was pushed behind cover. Removed cover and repositioned the switch. Tested emitter/receiver and they worked as expected.
Near Victor, NY 14564
Steve
Job Details: 05/13/2019
REFRIGERATOR MAYTAG MFF2558VEM10 Replaced ice maker for arm not staying in and making to much ice. The ice maker tested good. ; used 1 W10884390 (ICEMAKER) from stock
Near Fairport, NY 14450
Steve
Job Details: 05/13/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Replaced fresh food section. Led light for strobing light. The light tested good
Near Rochester, NY 14609
Shaiman
Job Details: 05/13/2019
DRYER AMANA NGD7300WW1 "Unit would not heat. Thermal fuse tested bad. Replaced fuse, unit testing good.; used 1 WP3392519 (FUSE-THERMAL) from stock"
Near Rochester, NY 14617
Shaiman
Job Details: 05/13/2019
DRYER WHIRLPOOL WED7500GW0 Replaced all door parts. Unit testing good.
Near Spencerport, NY 14559
Gary
Job Details: 05/13/2019
RANGE KITCHENAID KGRS505XSS01 Replaced door gasket that wasn't sealing the lower oven and causing erratic temperatures. Tests okay.
Near Hilton, NY 14468
David
Job Details: 05/13/2019
DRYER MAYTAG MGDC400VW0 Unit is not heating due to an open thermal fuse. ; used 1 WP3390719 (FUSE-THERMAL) from stock
Near Webster, NY 14580
Evan
Job Details: 05/13/2019
DISHWASHER WHIRLPOOL WDF520PADW7 Customer stated unit was running but not washing dishes. Checked for error codes unit was displaying code 7-1 no heat. Ran diagnostic cycle could hear wash motor running but diverter is failing. Only lower wash arms is spraying. Ordering sump & motor ; ordrng 1 W11025157 (SUMP & MOTOR )