We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Syracuse, NY 13219
Chuck G
Job Details: 07/18/2022
"Customer stated that she heard a loud grinding noise. No codes. After verifying the issue i discovered that the unit had the Nidec actuator that was not engaged. I replaced the actuator, calibrated unit. Ran a diagnostic test cycle in the unit preformed normally. Unit tested good ; used 1 WPW10006355 (Actuator) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Irondequoit, NY 14609
Dave L
Job Details: 07/18/2022
"Replaced compressor and sub cooler due to no cooling. Tested ok. ; dspstn on spec-tagged invntry: 1 W11370574 COMPRESSOR 3 W11504415 COUPLER BR 8.5X8 , 2 W11504430 COUPLER BR 7X6 , 2 W11504447 COUPLER BR 5X1.8 , 1 W11506619 COUPLER BR 8 , 1 W11506635 VALVE 1/4' , 1 W11504431 COUPLER BR 7.5X5 , and 1 W11502743 TUBE"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV02
Near Ontario, NY 14519
James
Job Details: 07/12/2022
Unit not cold enough. No ice. Compressor and evap fan not running in Diagnostics. Compressor and fans run in normal operation. Called techline. Sr7734092620; ordrng 1 W11209866 (Compressor) and 1 W11043763 (Control) and 1 W11506635 (Access) and 1 WPW10143759 (Uv) and 2 W11504434 (6\2)s and 2 W11504420 (8\6)s and 2 W11506620 (8)s and 2 W11504433 (6\4)s and 1 WPW10300024 (Icemaker)
We serviced a
MAYTAG REFRIGERATOR
Model MFF2558FEZ01
Near Henrietta, NY 14467
Dave F
Job Details: 07/12/2022
Doors misaligned and right fridge door handle loose. Tightened handle and leveled unit. Customer is satisfied.
We serviced a
MAYTAG REFRIGERATOR
Model MZD2766GEW
Near Honeoye Falls, NY 14472
Dave F
Job Details: 07/12/2022
"Not dispensing cubed ice. Found solenoid not releasing properly. Replaced part, tested unit. Ice now dispensing cubed and crushed."
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW1
Near Ontario, NY 14519
James
Job Details: 07/12/2022
"Unit not powering on. No neutral nfound power cord buned at neutral connection. Need power cord. Left parts. ; ordrng 1 W11222083 (Cord), dspstn on spec-tagged invntry: 1 W11050897 CUTOFF-THERMAL"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Pittsford, NY 14534
Dave F
Job Details: 07/12/2022
"Unit not cooling. Compressor seized, pulling 8 amps. Ordering compressor, UV drier and Lokrings. Sealed System is cover by manufacturer; ordrng 1 WPW10466675 (compressor) and 1 W11506635 (Access Valve) and 1 WPW10143759 (UV drier) and 2 W11504434 (6/2 Fitting)s and 2 W11504436 (6/1.8 Fitting)s and 1 W11504445 (5/4 Fitting)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Ontario, NY 14519
James
Job Details: 07/12/2022
"Unit frozen evap. Drain frozen. 22.3k ohms through thermostor fully incased in ice. Replaced harness and tested. Ordering control. Will re evaluate frost pattern on return. Warranty parts from last visit. ; ordrng 1 W10843055 (Control), used 1 W11033168 (Harness) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Ontario, NY 14519
James
Job Details: 07/12/2022
Unit was making grinding noise and froze top shelf of ff section then corrected itself. Tested diagnostics. Need damper. ; ordrng 1 W11317276 (Damper)
We serviced a
MAYTAG WASHER
Model MHW8630HW3
Near Webster, NY 14580
James
Job Details: 07/12/2022
"Unit randomly throws errors and not spinning in delicate cycle. Soap in load and go is watered down. Checked for update on mobile app and none available. Dispenser is leaking water into load and go. Need updated dispenser and service tool. Need to put dryer in garage to access washing machine. ; ordrng 1 W11524106 (Dispenser), dspstn on spec-tagged invntry: 1 W11378552 TUB"
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Groveland, NY 14462
Jeremy
Job Details: 07/12/2022
"Replaced hub, cam, gearcase, belt and agitator for stripped splines on gearcase and hub, worn belt and broken agitator. Unit checks good.; dspstn on spec-tagged invntry: 1 W10528947 HUB 1 W10721967 CAM , 1 W11239857 BELT , and 1 W11454734 GEARCASE"
We serviced a
WHIRLPOOL RANGE
Model RF362LXSQ0
Near Webster, NY 14580
Jeremy
Job Details: 07/12/2022
"Found screw that secured trim, handle and glass missing and threads in handle stripped. Handle is discontinued, replaced screw with larger one to make up for stripped threads."
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW
Near Webster, NY 14580
Jeremy
Job Details: 07/12/2022
"Customer stated washer is walking across the floor. Checked and found lock nuts on pedestal legs had not been tightened causing legs to change adjustment. Adjusted leveling legs and tightened lock nuts. Ran unit with towels through rinse and spin, runs as expected. Noticed that tile floor in laundry room is slippery and washer is very easy to slide on the floor."
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Webster, NY 14580
Jeremy
Job Details: 07/12/2022
Customer stated unit would not power on but did after unplugging for a couple days. Checked and found F5E2 door lock error. Ran diagnostic cycle all functions run as expected. Unable to duplicate problem. If problem persists order ACU W11201274.
We serviced a
WHIRLPOOL RANGE
Model MGR6600FZ0
Near Irondequoit, NY 14609
Jeremy
Job Details: 07/12/2022
Replaced bake burner tube for uneven flame and console panel for being dented. Bake burner flame checks good.
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Irondequoit, NY 14622
Jeremy
Job Details: 07/12/2022
Customer stated start button. Checked and found diagnostic LED is off on control board. Reseated shifter connection to control board and on shifter unit began to operate as expected. Found that voltage to drain pump is intermittent. Unit needs a control board. Customer elected not to repair.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Rochester, NY 14607
Jeremy
Job Details: 07/12/2022
"Checked found F8E4, float switch overfill. Ran diagnostic cycle found no leaks, tested good. Customer stated kid was splashing water on the dishwasher which could have splashed into drip tray triggering overfill switch. Explained to customer potential causes of this problem and ways to avoid it."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Victor, NY 14564
Dave F
Job Details: 07/12/2022
"Found back, left top in fridge LED defective. Replaced part and all bulbs working.; dspstn on spec-tagged invntry: 1 W10695459 MODULE"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Webster, NY 14580
James
Job Details: 07/12/2022
S27311 parts and x2 labor Unit frozen ff evap so fan will not rotate. Need updated control and evap cover. ; ordrng 1 W11333076 (Control)
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0F
Near Fairport, NY 14450
Dave F
Job Details: 07/12/2022
"F8E4. Float switch error, found DW leaked. Technical Service Pointer: W11540964. Replaced heater for defective brass bushings. S17304. Tested unit in auto diagnostics. All operations normal.; used 1 W11537778 (ELEMENT) from stock"
We serviced a
AMANA REFRIGERATOR
Model ABB1924WEB1
Near Webster, NY 14580
James
Job Details: 07/12/2022
"Unit running continuously due to control not defrosting. Replaced jazz control and defrosted evaporator. One year warranty on repair. ; used 1 WPW10503278 (Jazz), and 1 Sh15 from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW1
Near Palmyra, NY 14522
Dave F
Job Details: 07/12/2022
Washer was not spinning out clothes and stopping mid-cycle. Found unit on unlevel floor and basket was not lining up. Adjusted rear and front left legs and calibrated unit. Tested with auto diagnostic. Customer will monitor.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Webster, NY 14580
James
Job Details: 07/12/2022
S16360 laborFf evap frozen. Defrosted evap and drain tube. Replaced harness and tested fan and thermistor in diagnostics. ; dspstn on spec-tagged invntry: 1 W11033168 HARNESS
We serviced a
WHIRLPOOL MICROWAVE
Model WMHA9019HV1
Near Rochester, NY 14610
Jeremy
Job Details: 07/12/2022
"After closer inspection found loose connection to door controls. Reseated wire connection to door. Also replaced light bulb, unit checks good.; ordrng 1 W11186013 (MW door Black Stainless)"
We serviced a
WHIRLPOOL WASHER
Model WFW8500SR00
Near Canandaigua, NY 14424
Dave F
Job Details: 07/12/2022
"Washing machine locked shut during spin cycle. Manually unlocked door latch. Tested unit, door locked and did not move to next step. Visually checked motor control unit and found solder joint burned. Unit needs motor control unit. Part no longer available, cx opted to look for new unit"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Livonia, NY 14487
Dave F
Job Details: 07/12/2022
Customer saying freshfood section is warm . Temperature in freezer -1 . Freshfood was 38 . Checked fans . Thermistors In diagnostics. Changed defrost mode to basic from adaptive. Customer will monitor.
We serviced a
MAYTAG WASHER
Model MHW5100DW0
Near Hilton, NY 14468
Dave L
Job Details: 07/12/2022
Replaced pressure sensor and harness due to water level error. Ran rapid wash to completion to verify. Tested ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Rochester, NY 14612
Dave L
Job Details: 07/12/2022
Heating element is bent out of itsFront mounting clip. Adjusted heater and clip until it was secure in its mounts. Tested in diagnostics. If issue returns replace tub
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Rochester, NY 14617
Dave L
Job Details: 07/12/2022
Unit will not wash due to an open wash motor. Replaced sump assembly. Tested ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near Rochester, NY 14615
Dave L
Job Details: 07/12/2022
Spoke to customer. Pre ordered correct ice maker ; ordrng 1 WPW10715709 (Ice maker)
We serviced a
AMANA WASHER
Model NTW4516FW1
Near Rochester, NY 14611
Dave L
Job Details: 07/12/2022
Found unit in drain lockout. Long fill error in diagnostics. Unit is hooked to broken kitchen sink faucet. This was not supplying water to the machine causing the issue. Was able to test washer after an adjustment. Testing ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Rochester, NY 14606
Dave L
Job Details: 07/12/2022
Spoke to customer. Another company removed ice maker to attempt a repair. Will need to have an ice maker on board before going. Returning with ice maker ; schdld next appmnt for 7/26 TUE !
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW2
Near Rochester, NY 14619
Dave L
Job Details: 07/12/2022
Hot water side of valve was broken. Replaced water valve. Customers installation does not allow drain hose connection. Customer will need toModify their stand pipe to accept drain hose. Unable to test ; O-emld tckt
We serviced a
MAYTAG DRYER
Model MEDC465HW
Near Brockport, NY 14420
Dave L
Job Details: 07/12/2022
Checked fuses windings and switches. Tests ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW
Near Brockport, NY 14420
Dave L
Job Details: 07/12/2022
Washer was no longer at the store close job.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM
Near Cicero, NY 13039
Chuck G
Job Details: 07/11/2022
Customer has Covid and needs to reschedule 7 days out. ; schdld next appmnt for 7/18 MON !
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FBS03
Near North Chili, NY 14514
Dave L
Job Details: 07/11/2022
Customer is having RC defrosting issues. Found unit with normal temps. Defrost heater operates in diagnostics. Cover has a poor seal. Evidence that the RC is not defrosting on its own. Ordering cover and control; ordrng 1 W11533213 (Control) and 1 W11395558 (Cover)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Rochester, NY 14624
Dave L
Job Details: 07/11/2022
Replaced worn auger motor. Tested ok.
We serviced a
WHIRLPOOL DRYER
Model MEDB766FW0
Near Canandaigua, NY 14424
Dave F
Job Details: 07/11/2022
Customer stated unit not starting a cycle. Has a bad door switch. Ordering door switch.; ordrng 1 W10569603 (switch door)
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Fayetteville, NY 13066
Chuck G
Job Details: 07/11/2022
Customer stated that UI would become non responsive. Codes found F8E1-long fill & F0E2-F0E2. Water valves tested good. I was able to run a diagnostic test cycle in which the unit operated normally. I found that the UI is not always responding to commands as i had a hard time getting unit into diagnostics. Load and go dispenser has a crack in it which is causing detergent to leak out. Ordering UI W11319991 and dispenser W11568953. ; ordrng 1 W11319991 (UI) and 1 W11568953 (Load and go dispenser)
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFW2055FRZ03
Near Rochester, NY 14606
Dave L
Job Details: 07/11/2022
The customer was concerned with freezer temperatures. Tested allLoads and functions in diagnostics. Freezer thermistor reads ok. Unit tests ok.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Syracuse, NY 13206
Chuck G
Job Details: 07/11/2022
"Customer stated that unit was not finishing a cycle. Error code F9E1-long drain. I ran a diagnostic test cycle in which the unit completed the cycle normally. Drain line was run into a floor drain, i explained to the customer that the drain line needs to be run into a standpipe or a mop sink for the best results. I also explained the about detergent usage. Unit tested good."
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Pittsford, NY 14534
Jeremy
Job Details: 07/11/2022
Replaced broken lid and bent hinges. Unit now operates as expected.; dspstn on spec-tagged invntry: 1 W11259006 LID and 1 WP8563965 HINGE
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Rochester, NY 14609
James
Job Details: 07/11/2022
Unit not filling ice bin completely. Found icemaker drops ice directly underneath and icemaker thinks bin is full. Recommend spreading ice out in bin so ice doesn't freeze together underneath icemaker.
We serviced a
MAYTAG DRYER
Model MGD4200BG0
Near Webster, NY 14580
James
Job Details: 07/11/2022
"Unit squeaking during cycle. Idler pulley is worn. Replaced dryer repair kit and tested. Unit functions properly. ; used 1 4392067 (Kit), and 1 Sh15 from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Sodus, NY 14551
James
Job Details: 07/11/2022
Unit leaking from filter housing. Tightened water line and installed plastic clips behind push connect locks. Unit no longer leaking. Left part.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS22EWMS5
Near Webster, NY 14580
James
Job Details: 07/11/2022
Unit leaking with water turned off. Found drain pan broken so defrost goes directly onto floor. Need pan. ; ordrng 1 WPW10655367 (Pan) and 1 Sh15
We serviced a
MAYTAG DISHWASHER
Model MDB8969SDM0
Near Pittsford, NY 14534
Jeremy
Job Details: 07/11/2022
"Found upper left track separated and left adjuster broken causing top rack to fall. Replaced left track and adjuster, unit checks good.; used 1 W11259785 (TRACK), and 1 WPW10546503 (ADJUSTER) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HPS1
Near Webster, NY 14580
James
Job Details: 07/11/2022
Unit not washing top rack. Center spray arm not rotating. Replaced pump and tested. Unit functions properly. ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR
We serviced a
MAYTAG DRYER
Model LSE7804ACM
Near Webster, NY 14580
James
Job Details: 07/11/2022
Unit not tumbling. Belt broken and wrapped around idler. Need belt and vent replaced. ; ordrng 1 WPY312959 (Belt) and 1 Sh15
We serviced a
MAYTAG RANGE
Model MER8680BS0
Near Rochester, NY 14612
Dave L
Job Details: 07/11/2022
Unit was not heating properly due to an open bake element. Replaced bake element. Preheated oven to 350 . Testing ok; used 1 Sh (Sh) from stock
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Perinton, NY 14450
Jeremy
Job Details: 07/11/2022
"Checked and found that leveling legs on pedestal were loose and lock nuts not tightened causing legs to adjust themselves. Adjusted leveling legs and tightened lock nuts. Ran washer through drain and spin with blankets, unit checks good."
We serviced a
WHIRLPOOL WASHER
Model MAV208DAWW
Near Penfield, NY 14526
Jeremy
Job Details: 07/11/2022
Found unit is extremely noisy during agitation and spin. Checked and found pulley and bearing on drain pump loose and to be cause of noise and belt is slightly worn.. Ordering drain pump and belt ; ordrng 1 WP35-6780 (Drain pump) and 1 WP21352320 (Belt)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Rochester, NY 14612
Dave L
Job Details: 07/11/2022
Freezer led module is shorted. Replaced switch. Power must be disconnected while replacing led. ; rqstng P&A on 1 W11520324 (Led module)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Irondequoit, NY 14622
Jeremy
Job Details: 07/11/2022
Replaced adjuster for broken wheel. Unit checks good.
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Syracuse, NY 13206
Chuck G
Job Details: 07/11/2022
"Customer stated that unit is not responding to commands. Error code F1E1-main control fault. I confirmed the problem, I reset the control by unplugging the unit and plugging it back in. Control started responding to commands, I ran a diagnostic test cycle in which the unit operated normally. Unit tested good"
We serviced a
KITCHENAID RANGE
Model KFDD500ESS05
Near Rochester, NY 14609
Jeremy
Job Details: 07/11/2022
"Replaced control board for no gas getting to cooktop. Unit checks good, left regulator and shut off valve with customer."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Irondequoit, NY 14617
James
Job Details: 07/11/2022
Replaced strike and tested. Unit functions properly. ; dspstn on spec-tagged invntry: 1 W11457841 STRIKE
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Rochester, NY 14612
James
Job Details: 07/11/2022
Rack wheels broken off. Replaced rack adjusters and tested. Left rollers. ; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER
We serviced a
KITCHENAID MICROWAVE
Model KBMS1454SSS1
Near Rochester, NY 14610
Jeremy
Job Details: 07/11/2022
"Found main fuse on unit blown and one faulty door switch. Replaced fuse and door switch. Unit checks good. If problem persists order 2 WPW10120235 push rods 3 W10211972 door switches and 2 WP8205683 interlock; used 1 WPM0805101 (FUSE-20A), and 1 W10727360 (Switch) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0K
Near Greece, NY 14626
Dave L
Job Details: 07/11/2022
Replaced fabric softener dispenser and bezel due to leak. Recommending customer skip fabric softener on larger loads.
We serviced a
WHIRLPOOL WASHER
Model MVWB765FW2
Near Rochester, NY 14608
Jeremy
Job Details: 07/11/2022
Replaced console for not responding to user inputs. Unit checks good.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Syracuse, NY 13205
Chuck G
Job Details: 07/11/2022
"Customer stated that unit is not starting a cycle. Control was not responding to commands, control tested bad. Replaced control. Calibrated unit. Ran a diagnostic test cycle in which the unit operated normally. Unit tested good"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Walworth, NY 14568
Dave F
Job Details: 07/11/2022
"Replaced Water Dispenser, Bellow. Unit Tested good.; dspstn on spec-tagged invntry: 1 W11314648 BELLOW and 1 W11524105 DRAWER"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV
Near Hilton, NY 14468
Dave L
Job Details: 07/11/2022
Replaced shorted led module ; used 1 W10695459 (Module) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Fairport, NY 14450
Dave F
Job Details: 07/11/2022
"Customer stated it wasnt working. they unplugged / plugged it back in, started working. Found the led light in the freezer was shorted and causing a DC power short which can turn the unit off . Replaced led . Unit tested good .; used 1 W10695459 (MODULE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW
Near Hilton, NY 14468
Dave L
Job Details: 07/11/2022
Found foam debris preventing separator from seating against door. This was causing frost build up with the freezer. Removed debris from door and seated separator.
We serviced a
GE REFRIGERATOR
Model ZISB480DRB
Near Fairport, NY 14450
Dave F
Job Details: 07/11/2022
"Replaced solenoid, adjusted spring on lever connecting to Solenoid. Dispenser Tested good."
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HPS1
Near Pittsford, NY 14534
Dave F
Job Details: 07/11/2022
"Dishwasher tub dented in top left, causing it to leak. Ordering new tub, need extra time to exchange.; ordrng 1 WPW10681507 (tub-dishwr)"
We serviced a
FRIGIDAIRE FREEZER
Model FFU17FC4CW0
Near Rochester, NY 14625
Dave F
Job Details: 07/11/2022
"Clogged drain tube, defrosted drain tube. Tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAM04
Near Rochester, NY 14608
Dave F
Job Details: 07/11/2022
Customer no longer needs service
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Rochester, NY 14619
Dave F
Job Details: 07/11/2022
"Found Service pointer W11451777A to prevent freezing of water tank. Installed water tank, unit tested good."
We serviced a
WHIRLPOOL WASHER
Model WFW72HEDW
Near Savannah, NY 13146
Chuck G
Job Details: 07/11/2022
"Customer stated that the unit was throwing a error code when the cycle was completed. Error codes F3E1-water level system failure & F8E3-overflow condition. I ran a diagnostic test cycle in which the unit operated normally. I cleared the debris from the pressure sensor hose and boot. I asked the customer to monitor the situation after cleaning the pressure hose & boot, if problem persists then the unit will need a new pressure sensor W10448876"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Rochester, NY 14620
Dave F
Job Details: 07/08/2022
items freezing in freshfood section on top shelf checked temp was 31 under product . Bottom shelf was 37 . Adjusted the freezer setting to max to slow the air going into the freshfood section . Customer will monitor and adjust temperature as needed if problem persists call techline .
We serviced a
AMANA REFRIGERATOR
Model ASD2575BRB01
Near Rochester, NY 14619
Dave F
Job Details: 07/08/2022
Ice maker is working intermittently . When ice maker called for water the valve is not turning on but has 120 volts . Ordering ice maker and valve ; ordrng 1 WPW10179146 (valve-inlt) and 1 WPW10300022 (icemaker)
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW1
Near Rochester, NY 14612
Dave L
Job Details: 07/08/2022
"Replaced broken latch. Calibrated and tested ok; dspstn on spec-tagged invntry: 1 W11307244 LATCH , used 1 Sh (Sh) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Perry, NY 14530
Jeremy
Job Details: 07/08/2022
Replaced heating element due to bushings disintegrating per special project.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Bloomfield, NY 14469
Jeremy
Job Details: 07/08/2022
Customer stated there is a smell of kerosene when dryer is running. Ran dryer and found no abnormal odors. Unit runs as expected.
We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ1
Near Fairport, NY 14450
Dave F
Job Details: 07/08/2022
suspension rods are bad unit is bouncing erratically ordering suspension rods; ordrng 1 W10780048 (suspension)
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Syracuse, NY 13215
Chuck G
Job Details: 07/08/2022
Customer states washer only spins. It will start spinning as soon as power is turned on. Ran diagnostic test found F7E1 error code tachometer signal missing and F8E6 water hazard. Replaced leaking capacitor. Ordering control part# w11556725.; ordrng 1 W11556725 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW
Near Syracuse, NY 13204
Chuck G
Job Details: 07/08/2022
Customer states lid is stuck shut and will not open. Ran diagnostic test. Found F2E1 stuck key and F5E1 lid lock errors. Relaced lid latch. Unit is operating normally. ; used 1 W11307244 (Latch) from stock
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Syracuse, NY 13206
Chuck G
Job Details: 07/08/2022
Waited 20 minutes customer not home.; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near East Rochester, NY 14445
James
Job Details: 07/08/2022
Replaced damper and user interface. New damper cycling properly. Customer is to monitor temperature.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Spencerport, NY 14559
Dave L
Job Details: 07/08/2022
Customer concerned with unit leaking. Found soap build up on sump was likely the cause of the leak. Verified all hoses and connections were secure. Tested ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Macedon, NY 14502
Dave F
Job Details: 07/08/2022
UI has failed . Ordering new Ui W11460962; schdld next appmnt for 7/15 FRI !
We serviced a
MAYTAG REFRIGERATOR
Model MSS26C6MFZ00
Near Penfield, NY 14526
Dave F
Job Details: 07/08/2022
Replaced the freezer door . Tested ice maker . Unit tested good .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Churchville, NY 14428
Dave L
Job Details: 07/08/2022
Defrosted evaporator and replaced control and thermistor. Customer to monitor.
We serviced a
WHIRLPOOL WASHER
Model WFW72HEDW0
Near Rochester, NY 14618
James
Job Details: 07/08/2022
"Error codes came back after last visit and intermittently reappears. Tested and unit functions properly. Customer is to monitor if error reappears, check if basket is full of soab bubbles. If not, order W11031829 and WPW10448876.Parts 244.00Labor 106.95"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV03
Near Webster, NY 14580
James
Job Details: 07/08/2022
"Wrong part ordered. Coming back with WPW10300024. ; ordrng 1 WPW10300024 (Icemaker), dspstn on spec-tagged invntry: 1 WPW10300024 ICEMAKER"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FBS03
Near North Chili, NY 14514
Dave L
Job Details: 07/08/2022
Rescheduled customer to improve diagnosis. Unit has been unplugged. ; schdld next appmnt for 7/11 MON !
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Webster, NY 14580
James
Job Details: 07/08/2022
Replaced heater and tested. ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
KITCHENAID OVEN
Model KEBS208SSS04
Near Fairport, NY 14450
Jeremy
Job Details: 07/08/2022
Replaced bake and broil elements for not heating. Oven checks good.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HW2
Near Greece, NY 14626
Dave L
Job Details: 07/08/2022
Replaced harness and control due to oven not heating. Unit tested ok
We serviced a
KENMORE MW-HOOD COMBO
Model 790.80333310
Near Penfield, NY 14526
Jeremy
Job Details: 07/08/2022
Put cover trim on. Checks good.
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW07
Near Rochester, NY 14621
Jeremy
Job Details: 07/08/2022
"Food Fresh food door gasket separating, heated up gasket and realigned. Door is sealing properly. Freezer door seal was ordered, left with customer."
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES0
Near Rochester, NY 14623
Jeremy
Job Details: 07/08/2022
"Cust stated oven was slow to heat and she saw small flames. Checked and found bake element warped and evidence of something spilled on element. Also found that when range cord is moved power is lost to range. Found that power receptacle is causing the issue. Advised customer to leave unit unplugged until receptacle can be repaired. Quoted for bake element, customer stated they would do the repair themselves."
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Avon, NY 14414
Jeremy
Job Details: 07/08/2022
"Dishwasher was leaking, heater bushings completely disintegrated. Water leaked into basement and damaged safety bypass on furnace causing HVAC failure. Replaced heater in accordance to special project. Unit checks good.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Rochester, NY 14616
Dave L
Job Details: 07/08/2022
Replaced freezer door. Finish does not match re ordering freezer door and fresh food door. ; ordrng 1 W11551458 (Fez door) and 1 LW10912110 (Door ff)
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW3
Near Webster, NY 14580
James
Job Details: 07/08/2022
Unit intermittent to spin clothes. Sometimes drain and spin works. Ran Diagnostics successfully. F5E2. Ran drain and spin and it ended in 2 minutes. Updated software and tested successfully. Customer is to monitor. If problem persists replace W11550649
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Irondequoit, NY 14617
James
Job Details: 07/08/2022
"Unit not defrosting. Thermistor passed in Diagnostics. Ran defrost cycle. Heater turned on. Replaced thermistor. Ordering control.; ordrng 1 W11566851 (Control), used 1 Wpw10383615 (Thermistor) from stock"