We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Rochester, NY 14610
Josh Henchen
Job Details: 10/31/2022
"Customer stated unit would just trying to drain and not shut off. Checked and found F0E5, cleared. Ran diagnostic cycle, all functions as expected. Ran Normal cycle, functions as expected. Washer checks good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Manlius, NY 13104
Chuck G
Job Details: 10/31/2022
"Customer stated that unit is now leaking from the left side of unit 45 minutes after the start of the cycle. I ran unit on a diagnostic test cycle with a clear glass door, i noticed that the lower spray arms spray pattern is spraying sideways, i inspected spray arm and found a crack. Ordering lower spray arm. ; rqstng P&A on 1 W10837249 (Lower spray arm)"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ00
Near Rochester, NY 14612
Ray Benedetto
Job Details: 10/31/2022
"Door was not delivered to customer. Reordering freezer door.; rqstng P&A on 1 LW11026429 (Freezer Door), states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model WFW8540FW1
Near Camillus, NY 13031
Chuck G
Job Details: 10/31/2022
Customer stated that unit powered off and did not turn back on. unplugged unit and plugged back in and it reset the control. No codes. I inspected all connections by removing them and reinstalling them. I ran a diagnostic test cycle in which unit operated normally. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Rochester, NY 14609
Andres V
Job Details: 10/31/2022
Customer rescheduled for tomorrow.; dspstn on spec-tagged invntry: 1 819043 HEAT- PROBE
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Williamson, NY 14589
James
Job Details: 10/31/2022
Leds flickering pantry ui dead. Found damaged harness. Repaired harness and tested. Unit functions properly.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS00
Near Ontario, NY 14519
James
Job Details: 10/31/2022
Complaint of ff section not defrosting. Unit turned off upon arrival. Found thermistor not attached to coil. Reattached thermistor and changed settings to timed defrost. Customer is to monitor. If problem persists order ui and thermistor. ; dspstn on spec-tagged invntry: 1 W10316760 THERMISTOR
We serviced a
WHIRLPOOL WASHER
Model WFW9200SQA12
Near Webster, NY 14580
James
Job Details: 10/31/2022
Unit not draining and leaking. Found pump impeller broken and dispenser seal leaking. Need pump and seal. ; ordrng 1 WPW10730972 (Pump) and 1 Sh15 and 1 WP8181747 (Seal)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Webster, NY 14580
James
Job Details: 10/31/2022
Upper rack disengaged from rails. Reassembled adjusters and tested.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Penfield, NY 14526
Josh Henchen
Job Details: 10/31/2022
"Customer stated small drip/puddle after wash cycle sometimes, coming from top left of dishwasher. Checked and found no codes, Ran diagnostic cycle, all functions properly. Ran prowash cycle and noticed some moisture build up in vent, cleaned and sealed. Customer will monitor, dishwasher checks good."
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ0
Near Rochester, NY 14616
Ray Benedetto
Job Details: 10/31/2022
"Right front burner not heating. Swapped infinite switches of right and left burners, no change. Front burner reading zero ohms. Needs burner to repair.; ordrng 1 W11517959 (Front Burner)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDM01
Near Avon, NY 14414
Jeremy
Job Details: 10/31/2022
"Replaced compressor, control, and thermistors for intermittently not cooling. Unit tested good. S code for compressor replacement S71162.; dspstn on spec-tagged invntry: 2 W11504415 COUPLER BR 8.5X8 and 2 W11506619 COUPLER BR 8"
We serviced a
KITCHENAID RANGE
Model KFED500ESS03
Near Penfield, NY 14526
Josh Henchen
Job Details: 10/31/2022
"Customer stated front left burner not heating properly. Checked and found front burner functions properly, also noticed bottom of pans not flat against the surface of cooktop. Range checks good."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Clyde, NY 14433
Doug Balcom
Job Details: 10/31/2022
Replaced lid lock. Ran calibration. Ran diagnostic test no codes. Unit is operating as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS
Near Palmyra, NY 14522
Doug Balcom
Job Details: 10/31/2022
Customer states water runs down the back wall of the refrigerator and frost build up on refrigerator ceiling. Per techline replace gasket and use permagum to seal airflow for icemaker. Ordering parts. SR#7734937638. ; rqstng P&A on 2 W10739629 (Gasket)s and 1 WPW10688359 (Sealer gum)
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Phelps, NY 14532
Doug Balcom
Job Details: 10/31/2022
"Replaced control, cam, and belt. Ran calibration. Ran diagnostic test no codes. Unit is operating as designed."
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Rochester, NY 14626
Ray Benedetto
Job Details: 10/31/2022
"Unit fills but does not start cycle. Will not drain and makes buzzing sound. Attempted to activate drain pump and lid lock in test mode, but neither component responds. Drain pump reading zero ohms. Contacted Techline, SR7734934090, recommended to replace drain pump and lid lock. Ordering parts for repair.; rqstng P&A on 1 W11396717 (Drain Pump) and 1 W11394572 (Lid Lock)"
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS07
Near Avon, NY 14414
Jeremy
Job Details: 10/31/2022
Replaced outer case for dents.; dspstn on spec-tagged invntry: 1 W11493413 HOOD CABIN
We serviced a
GE WASHER
Model GTW220ACK7WW
Near Rochester, NY 14620
Andres V
Job Details: 10/31/2022
Replaced water valve. Tested unit now working properly.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Rochester, NY 14620
Ray Benedetto
Job Details: 10/31/2022
"Dishwasher throwing float switch code. Cleaned out drain tray and tested. No leakage during test cycle. Customer will monitor. If symptom persists, will need drain pump to repair."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Penfield, NY 14526
James
Job Details: 10/31/2022
Complaint of unit spinning off balance. No errors. Checked for level. Recalibrated control and tested spin cycle. Rf suspension is slightly looser than other three. Unit passed drain and spin cycle. Customer is to monitor if problem persists order W11217817
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB10
Near Rochester, NY 14621
James
Job Details: 10/31/2022
Installed gasket customer is to monitor.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KBL0
Near Fairport, NY 14450
Josh Henchen
Job Details: 10/31/2022
Replaced gasket due to leak coming from top of gasket. Ran diagnostic cycle no leaks. Ran normal prowash also no leaks. Customer will monitor. Dishwasher checks good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Penfield, NY 14526
Josh Henchen
Job Details: 10/27/2022
"Replaced ice maker due to not dispensing all ice and causing leak down front of dispenser. Tested ice maker, checks good. Refrigerator checks good."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Webster, NY 14580
Andres V
Job Details: 10/27/2022
Customer stated unit was still making a noise. She started a cycle before I got there so I could hear. I heard noise immediately when it was agitating. I listened to noise while unit was I'm cycle and heard noise coming from motor. Ordering motor.; ordrng 1 W11026785 (Motor)
We serviced a
WHIRLPOOL DRYER
Model WED9550WW1
Near Caledonia, NY 14423
Jeremy
Job Details: 10/27/2022
"Customer stated unit would not run and was getting a burning smell. Found that control is completely burned out and harness is also burned. Control is no longer available, unit is not repairable.; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT"
We serviced a
MAYTAG WASHER
Model MVWB855DC0
Near Skaneateles, NY 13152
Doug Balcom
Job Details: 10/27/2022
Replaced lid lock. Calibrated unit. Ran diagnostic test no codes. Unit is operating as designed. Advised customer that gearcase is noisey. And leaking a little oil. They will run it until it quits and buy a new unit.
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS07
Near Avon, NY 14414
Jeremy
Job Details: 10/27/2022
Outer case is dented on left hand side. Ordering outer case.; ordrng 1 W11493413 (Outer case)
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Syracuse, NY 13205
Chuck G
Job Details: 10/27/2022
"Customer stated that unit was not turning on. Upon inspection i discovered that the terminal to the thermal fuse was not connected, i connected terminal and tested unit. Unit tested good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Manlius, NY 13104
Chuck G
Job Details: 10/27/2022
Replaced drain pump. Unit tested good.
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Manlius, NY 13104
Chuck G
Job Details: 10/27/2022
"Customer stated that unit is not drying dishes. No codes. I ran a diagnostic test cycle in which the units heater did not come on. Heater tested good, voltage to heater tested bad, harness tested good. I quoted customer to replace control but they declined the repair"
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB10
Near Rochester, NY 14621
James
Job Details: 10/27/2022
Gasket loose again. Need adhesive to attach gaskets to doors. ; ordrng 1 482338 (Adhesive)
We serviced a
MAYTAG DRYER
Model MED6630HC2
Near Fairport, NY 14450
Josh Henchen
Job Details: 10/27/2022
Replaced inner and outer door with handle. During assembly a piece of plastic snapped off well tightening a screw. Need new outter door W11310052.; schdld next appmnt for 11/4 FRI PM
We serviced a
WHIRLPOOL REFRIGERATOR
Model MSC21C6MFZ05
Near Pittsford, NY 14534
Ray Benedetto
Job Details: 10/27/2022
Replaced compressor. Vacuumed system past 500 microns. Charged system with refrigerant. Unit is cooling properly. ; dspstn on spec-tagged invntry: 2 W11504415 COUPLER BR 8.5X8 and 1 W11506635 VALVE 1/4
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDM01
Near Avon, NY 14414
Jeremy
Job Details: 10/27/2022
"Unit is experiencing intermittent no cool situations. Ran diagnostic tests and all functions check, no stored error codes. Ordering compressor kit and fittings in accordance with service pointer W11634348 Rev B. Also ordering control and thermistors to have on hand.; ordrng 1 W11562260 (Control) and 1 W11438736 (Refrigerator Thermistor) and 1 WPW10384183 (Freezer Thermistor) and 1 W11370574 (Compressor Kit) and 2 W11504415 (8.5/8 NR MS 00 (SUCTION TUBE TO COMPRESSOR))s and 2 W11504431 (7/5 NR MS 00 (HIGH PRESSURE SIDE TO COMPRESSOR))s and 2 W11506619 (8 NK MS 00 (PROCESS TUBE TO COMPRESSOR))s and 1 W11109499 (Drier)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Webster, NY 14580
Andres V
Job Details: 10/27/2022
Customer stated unit was not sealing correctly when she got unit and caused frost to build up on the inside. I diagnosed unit made sure that it was sealing all the way around I did not see any gaps. I then took out racks and used steamer to clear any frost that was built up and dried it off to prevent it from freezing again.
We serviced a
GE WASHER
Model GTW220ACK2WW
Near Rochester, NY 14613
James
Job Details: 10/27/2022
Unit pulsates valves and stays on sensing tested lock. Need control board. ; ordrng 1 WH22X35239 (PCBA)
We serviced a
JENN AIR DISHWASHER
Model JDPSS244LL
Near Brewerton, NY 13029
Chuck G
Job Details: 10/27/2022
New tub is damaged. Reordering tub W11409866; ordrng 1 W11409866 (Tub)
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cicero, NY 13039
Chuck G
Job Details: 10/27/2022
Customer states that units drain pump randomly came on during the middle of the night. Upon arrival the drain pump was running with the door locked. I cleaned out the drain pump and cleared the pressure hose but the symptom was still present . Replaced control W11616491. Ran a diagnostic test cycle in which the unit preformed as intended
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Rochester, NY 14609
Andres V
Job Details: 10/27/2022
Customer stated unit was making a loud humming noise. I diagnosed unit found compressor was vibrating causing bracket thats on compressor to also vibrate. I tried to tighten down the 4 bolts that hold compressor down but it did not help. Ordering new grommets.; ordrng 4 WPW10169124 (Groment)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDZ01
Near Rochester, NY 14613
James
Job Details: 10/27/2022
Replaced parts. Inspected frost pattern and door. Customer is to monitor.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Rochester, NY 14609
Andres V
Job Details: 10/27/2022
Installed new clip to hold front panel.
We serviced a
MAYTAG WASHER
Model MHW6630HC3
Near Fairport, NY 14450
Josh Henchen
Job Details: 10/27/2022
Replaced filter due to damaged filter. Washer checks good.
We serviced a
GE REFRIGERATOR
Model GTS22KGNBRBB
Near Rochester, NY 14611
James
Job Details: 10/27/2022
"Unit not cooling. Compressor locked. Condenser support broken. Copper suction line broken off at compressor. Needs sealed system repair, r600."
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Irondequoit, NY 14609
James
Job Details: 10/27/2022
Replaced pump and heater. Tested twice. Found no issues. ; used 1 W11537778 (Heater) from stock
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Fairport, NY 14450
Josh Henchen
Job Details: 10/27/2022
"Customer stated she couldnt get unit to start a cycle however it would power on. Checked and found F5E4, cleared. Ran diagnostic cycle, all functions as expected. Recalibrate unit. Tried to run a normal cycle unit beeps go back in F5E4, found main Control intermittent response. Ordering Main control W11429620.; ordrng 1 W11429620 (CONTROL)"
We serviced a
MAYTAG WASHER
Model MVWB855DC
Near Rochester, NY 14626
Dave L
Job Details: 10/27/2022
Replaced non responsive console. Ran load size calibration. Tested ok.
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Clay, NY 13041
Chuck G
Job Details: 10/27/2022
Replaced UI and console. Unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Liverpool, NY 13090
Chuck G
Job Details: 10/27/2022
"Customer stated that unit is not working. After inspecting the unit the UI is not responding to commands nor does it display any led lights, laminate on console is peaking up. Unit is getting the proper voltage. Ordering console W11460908; ordrng 1 W11460908 (Console)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Rochester, NY 14616
James
Job Details: 10/27/2022
L1 melted at terminal block. Replaced terminal block and tested. Unit functions properly. Recommend replacing power cord. ; used 1 279320 (Kit) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC1
Near Waterloo, NY 13165
Doug Balcom
Job Details: 10/27/2022
"Replaced control. Unit powered up. Ran calibration as soon as motor started the display went blank and just sits there clicking the lid lock on and off. Ordering another control, motor, motor run capacitor, and lower harness. ; ordrng 1 W11543996 (Control) and 1 W11591637 (Lower harness) and 1 W11026785 (Motor) and 1 W11395618 (Capacitor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Pittsford, NY 14534
Ray Benedetto
Job Details: 10/27/2022
Unit is missing rear left roller. Ordering for repair.; ordrng 1 WPW10475495 (Roller) and 1 WP2179826 (Rivet) and 1 WP2174706 (Hitch Pin)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Pittsford, NY 14534
Ray Benedetto
Job Details: 10/27/2022
"Left door ice maker not making ice. Fill tube not frozen and not filling. Checked ice box fan, operating normal. Ice maker Thermistor reading not consistent with temp. Ordering ice maker.; rqstng P&A on 1 W11557001 (Ice Maker)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Newark, NY 14513
Doug Balcom
Job Details: 10/27/2022
Replaced control and water inlet valve. Ran calibration. Ran diagnostic test no codes. Unit is operating as designed.
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Fairport, NY 14450
Josh Henchen
Job Details: 10/27/2022
"Customer stated water isn't draining from unit with F9E1 flashing. Chexked and found F0E2,F9E1,F5E3,F8E1,F5E2. Had a fabric stuck in drain pump filter. Removed blockage and tested. Washer checks good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB
Near Pittsford, NY 14534
Josh Henchen
Job Details: 10/27/2022
"Customer stated top rack almost dropped. Checked and found no codes, reattached top right clip and tested rack, checks good. Ran diagnostic cycle, all functions as expected. Dishwasher checks good.; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Canandaigua, NY 14424
Jeremy
Job Details: 10/27/2022
Called techline and was advised to replace main control. Replaced main control for fill tube freezing. Unit tests good in diagnostics. SR 7734726910.; dspstn on spec-tagged invntry: 1 W10843055 CNTRL- ELEC
We serviced a
KITCHENAID RANGE
Model KSEG700ESS6
Near Rochester, NY 14607
Andres V
Job Details: 10/27/2022
Customer stated unit was taking long time to pre heat also mentioned that he had called whirlpool for drawer issue and they wanted me to call in. I called techline and told them both issues. For the long pre heat time 25min for 420 is normal because it is a hidden element and not exposed it will take longer. I explained this to the customer. The drawer they told me is also going to have some flex is normal to be able to push in one side a little more then the other. Sr 7734913834
We serviced a
GE WASHER
Model GTW220ACK7WW
Near Rochester, NY 14620
Andres V
Job Details: 10/27/2022
Customer stated unit would not work on a normal cycle. I diagnosed unit found that customer had temp setting to hot and when unit was trying to fill the valve would not open and fill tub so it wouldn't advance. Unit needs new valve.; ordrng 1 WH13X26534 (Water valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Canandaigua, NY 14424
Doug Balcom
Job Details: 10/27/2022
Replaced compressor for being seized and the evaporator for possible leak. Vacuumed unit down to 500 microns discharge line is getting hot. Unit is cooling. Unit is operating as designed.; dspstn on spec-tagged invntry: 2 W11504449 COUPLER and 2 W11506619 COUPLER BR 8
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Fairport, NY 14450
Ray Benedetto
Job Details: 10/27/2022
"Frost near top of ice chute in freezer door. Thin layer of frost on food in top shelf of freezer. Both doors sealing properly, but unit is unlevel. Tested ice chute for leakage with about 4 ounces of water, no dripping from dispenser. Temp tested ~37 F in fridge. Leveled doors and verified there spots that could lead to warm air infusion. Reset freezer temp back to 'recommended.' Customer will monitor."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Rochester, NY 14620
Ray Benedetto
Job Details: 10/27/2022
Freezer and fridge gaskets not sealing correctly. Ordering gaskets to repair.; ordrng 1 W10861499 (Freezer Gasket) and 1 W10838574 (Fridge Gasket)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHB00
Near Rochester, NY 14624
Ray Benedetto
Job Details: 10/27/2022
"Customer concerned about freezer burn in freezer. Tested freezer temp with thermocouple, -0.4-0.5 F. Fridge is ~32. Temps running lower than expected on 'recommended' setting. Ordering thermistor to repair. Ice buildup around ice bucket. Ordering bucket to replace.; rqstng P&A on 1 WPW10384183 (Thermistor) and 1 W11244434 (Ice Bucket)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Rochester, NY 14626
Dave L
Job Details: 10/27/2022
Replaced cracked section of drain hose. Leak tested ok.
We serviced a
KITCHENAID FREEZER
Model KRFF302EWH01
Near Rochester, NY 14612
James
Job Details: 10/27/2022
Freezer rail broke off. Door is too high and rubs on lh hinge. Gap in liner on top edge. Ordering parts. ; ordrng 1 WPW10474715 (Spur) and 2 WPW10120018 (Slide)s and 1 482338 (Silicone)
We serviced a
WHIRLPOOL DISHWASHER
Model DU1145XTPB6
Near Rochester, NY 14616
Dave L
Job Details: 10/27/2022
Repaired and reinstalled friction plates that had fallen off. Tested ok.
We serviced a
WHIRLPOOL WASHER
Model WFW9400SW02
Near Rochester, NY 14616
Dave L
Job Details: 10/27/2022
"The unit had overfilled due to rubber carpet backing blocking pressure system and pump. Cleaned pressure sensor hose, air trap, and pump filter. Tested in diagnostics and quick wash."
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFT2776FEZ00
Near Rochester, NY 14606
Dave L
Job Details: 10/27/2022
Reconnected upper led harness.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Spencerport, NY 14559
Dave L
Job Details: 10/27/2022
Updated software.tested ok S153AWB
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHV 0
Near Spencerport, NY 14559
Dave L
Job Details: 10/27/2022
Repaired sump and control with parts provided to customer by whirlpool. Tested ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Brockport, NY 14420
Dave L
Job Details: 10/27/2022
Replaced sump due to an open wash motor. Cleared errors in diagnostics. Tested ok. ; dspstn on spec-tagged invntry: 1 W11087376 PUMP&MOTOR
We serviced a
KITCHENAID DISHWASHER
Model KUDC10FXSS6
Near Brockport, NY 14420
Dave L
Job Details: 10/27/2022
Replaced control and valve due to unit not filling. Recommending customer replace braided steel line as the coating is starting to deteriorate. Tested ok
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Hilton, NY 14468
Dave L
Job Details: 10/27/2022
"Unit will not initiate defrost. Ordering control. Part must be sourced from manufactorer to avoid old stock. ; ordrng 1 W11546609 (Order direct from whirlpool), dspstn on spec-tagged invntry: 1 W11546684 CLIP"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP370PAHB1
Near Livonia, NY 14487
Jeremy
Job Details: 10/27/2022
Replaced lower dish rack for being damaged. Left rollers with customer.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS0
Near Perry, NY 14530
Jeremy
Job Details: 10/27/2022
Customer stated dishes are not getting clean. Unit has no stored error codes. Ran diagnostic cycle and found that wash motor is running but not pumping water. Ordering motor and sump.; ordrng 1 W11460945 (Motor and Sump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model MSC21C6MFZ05
Near Pittsford, NY 14534
Dave F
Job Details: 10/27/2022
Helped 61 with sealed system
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Rochester, NY 14621
Andres V
Job Details: 10/27/2022
Power cord was damaged in delivery. Ordering new power cord.; ordrng 1 W10850133 (Power cord)
We serviced a
KITCHENAID RANGE
Model KSGG700ESS3
Near Churchville, NY 14428
Jeremy
Job Details: 10/27/2022
Replaced DSI board for oven not heating. Unit tested good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW0
Near Churchville, NY 14428
Jeremy
Job Details: 10/27/2022
Replaced sump and motor for wash motor not running. Unit tested good.; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW10
Near Rochester, NY 14621
Andres V
Job Details: 10/27/2022
"Customer stated that unit was not cooling. When I arrived unit was unplugged, I plugged unit in and evaporator fan turned on. I took off back panel saw that condenser was running, I then noticed that the start relay had come off compressor. I plugged starter back in and compressor turned on. Unit is now cooling properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Canandaigua, NY 14424
Dave F
Job Details: 10/27/2022
Helped 61 with sealed system. Unit is working as expected
We serviced a
MAYTAG WASHER
Model MVWB865GW
Near Syracuse, NY 13210
Chuck G
Job Details: 10/27/2022
Customer stated that unit stopped working. Error code F5E3- lid lock. Lid lock tested bad. Replaced lid lock. Calibrated unit. Ran a diagnostic test cycle in which the unit operated as intended. Unit tested good.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS
Near Webster, NY 14580
Andres V
Job Details: 10/27/2022
Customer stated she had a F8E4 error codes for the flood switch activated. I took off kickplate and noticed customer had water in over flow tray. I took tray out and cleaned out water. Then installed it and tested unit. Unit is now working properly.
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Hamlin, NY 14464
Dave L
Job Details: 10/26/2022
Found electrical smellComing from motor. Ordering motor; ordrng 1 W11549461 (Motor)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KBL0
Near Brockport, NY 14420
Dave L
Job Details: 10/26/2022
Replaced deformed tub gasket. Ran unit to verify repair. Tested ok.
We serviced a
MAYTAG OVEN
Model MGT8800FZ00
Near Ontario, NY 14519
James
Job Details: 10/26/2022
Unit has heat vent in wrong location and it melted control panel. Three knobs broken. Need parts. ; ordrng 1 W11160335 (Membrane) and 1 W11132197 (Console) and 3 W11160334 (Knob)s
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Dansville, NY 14437
Jeremy
Job Details: 10/26/2022
Replaced dispenser for leaking out the front in accordance with service pointer. Unit tested good.
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Palmyra, NY 14522
Josh Henchen
Job Details: 10/26/2022
Customer stated start key was stuck. Checked and found rubber fitting had popped to outside of cover. Replaced and reconnected push to start button. Washer checks good.
We serviced a
WHIRLPOOL DRYER
Model PYET244AYW
Near Fairport, NY 14450
Ray Benedetto
Job Details: 10/26/2022
"Unit stopped in middle of running regular cycle. Adjusted timer knob and tested cycle. Ran from 'More Dry' step to 'Less Dry' step without stopping. Customer will monitor. If symptom persists, will need WP53-1810 to fix."
We serviced a
WHIRLPOOL DRYER
Model WGD9200SQ0
Near Ontario, NY 14519
James
Job Details: 10/26/2022
"Unit squeaking due to worn idler pulley. Replaced dryer repair kit and tested. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT , used 1 Sh15 from stock"
We serviced a
MAYTAG WASHER
Model MHW6630HW3
Near Ontario, NY 14519
James
Job Details: 10/26/2022
Replaced control panel and tested. unit still off. 120v to control. Called techline. Sr7734910204. They said do not install current software as its making unit inoperable. ; O-emld tckt
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Macedon, NY 14502
Josh Henchen
Job Details: 10/26/2022
Order incorrect part. Ordering Control W10894098. Rescheduled appt for when control comes in.; ordrng 1 W10894098 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE304LPA
Near Canandaigua, NY 14424
Jeremy
Job Details: 10/26/2022
"Unit will not run and has F8E4 and F9E2 error for float switch and drain pump. Found small amount of water in drip pan causing float switch to open. Ran diagnostic cycle, all functions operate as expected. Advised customer about proper loading of tall utensils and to run garbage disposal before starting dishwasher to clear any possible drain obstructions."
We serviced a
WHIRLPOOL DISHWASHER
Model KDPE234GPS0
Near Rochester, NY 14625
Ray Benedetto
Job Details: 10/26/2022
"Heater error present in memory. Cleared code, tested heater bar turned on."
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Fairport, NY 14450
Josh Henchen
Job Details: 10/26/2022
"Customer stated he noticed a smell and checked under washer and found a electrical fire. Checked and found F7E9,F7E3. Did not try to run washer, obvious electrical fire damage under washer (took photos). Washer would need Assembly Drive, Stator motor, rotor, drain pump, outer drum, washplate, wire harness, slider, clutch, console and control. Customer does not feel safe with washer would prefer switchout to different model.; rqstng P&A on 1 W11393685 (Assembly drive) and 1 W10754158 (Stator Motor) and 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 W10754161 (Rotor) and 1 W11409746 (Wire harness) and 1 WP353244 (Hose pressure switch) and 1 W10005430 (Clamp cable) and 1 W11219115 (Outer tub) and 1 W10876600 (Drain pump) and 1 W10802689 (Hose), ordrng 1 W11125152 (Console), rqstng P&A on 1 W11182868 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near East Rochester, NY 14445
Josh Henchen
Job Details: 10/26/2022
Customer stated water would not drain out of tub. Checked and found display is unresponsive with 119.3V. Washer needs a new control W11170319.; ordrng 1 W11170319 (CNTRL- ELEC)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Canandaigua, NY 14424
Jeremy
Job Details: 10/26/2022
Duplicate job see job 115951 for notes.
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Hilton, NY 14468
Andres V
Job Details: 10/26/2022
Handle clips were broken. I replaced handle.
We serviced a
MAYTAG WASHER
Model MHW3505FW1
Near Rochester, NY 14609
Ray Benedetto
Job Details: 10/26/2022
Unit getting water level error and not starting. Cleaned out drain filter and air sac and tested. Drain pump abnormally loud and throws code. Ordering drain pump to repair.; ordrng 1 WPW10605427 (Drain Pump)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Canandaigua, NY 14424
Jeremy
Job Details: 10/26/2022
Customer stated dishes are not getting clean. Found that wash motor is weak and not pumping water to upper spray arm. Ordering motor and sump.; ordrng 1 W11025157 (PUMP&MOTOR)