We serviced a
WHIRLPOOL WASHER
Model MVW6230HW0
Near Elbridge, NY 13060
Chuck G
Job Details: 06/15/2022
Customer stated that she is hearing a squeaking noise. Error code found F7E1-tachometer missing. Ran a diagnostic test cycle to confirm noise. The noise was coming from the belt. Replaced belt W11239857. I ran another diagnostic test cycle to confirm that the noise was no longer present. Unit tested good ; used 1 W11239857 (Belt) from stock
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS0
Near Rochester, NY 14606
Andres V
Job Details: 06/10/2022
"Replaced switch and watched burner to see if it would turn on by itself, burner did not turn on by itself and is working properly."
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Liverpool, NY 13090
Chuck G
Job Details: 06/10/2022
"Customer stated drain pump would not shut off. Code found F8E4- float switch. I remove the drip pan and remove water from pan. Reinstall float switch and pan. I ran a diagnostic tech cycle, no water was coming from the unit, i explained to the customer how to load the bottom rack of unit to assure that no water leaks from the door. Unit tested good"
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Clay, NY 13041
Chuck G
Job Details: 06/10/2022
Customer stated that on the bulky cycle the unit did not finish the cycle. Error codes found F5E2-lock failure and F0E5-out of balance. I cleared codes and ran a diagnostic test cycle in which the unit operated normally. Lid lock tested good. I explained to the customer how to use and what to wash on the bulky cycle. Unit tested good
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53520CS5
Near Canandaigua, NY 14424
Jeremy
Job Details: 06/10/2022
Found faulty interlock switch causing cooling fan to run when door is closed. Replaced interlock assembly. Unit checks good.; used 1 W11244490 (INTERLOCK) from stock
We serviced a
WHIRLPOOL DRYER
Model WFW92HEFC0
Near Pittsford, NY 14534
Jeremy
Job Details: 06/10/2022
"Unit has F9E1 error code. Found foreign objects in drain pump filter restricting drain. Removed restriction, unit checks good.; dspstn on spec-tagged invntry: 1 WPW10443885 LATCH"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Penfield, NY 14526
Andres V
Job Details: 06/10/2022
Replaced both spray arms on unit.
We serviced a
MAYTAG FREEZER
Model MZF34X16DW01
Near Honeoye Falls, NY 14472
Dave F
Job Details: 06/10/2022
freezer temp was 9 degrees under product. Unit has full frost pattern. But had some ice build up around thermistor and fan shroud . Defrosted area and unit is building a frost pattern customer will monitor. . If problem persists could be sealed system issue but order evap thermistor WPW10383615 And fresh food thermistor WPW10384183
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZBM00
Near Pittsford, NY 14534
Dave F
Job Details: 06/10/2022
Drain tube was frozen . Cleared duck bill on drain and defrosted freezer. Installed wire to wire that goes down to drain hole . Leveled unit so the water will go to the right as it was leaning left . Adjusted freezer door so it closes properly. Unit tested good
We serviced a
MAYTAG REFRIGERATOR
Model MBF1958XEB4
Near Rochester, NY 14618
Dave F
Job Details: 06/10/2022
"Ice maker did not come with bail arm . Ordering bail arm and bring ice maker back with ; ordrng 1 W11285509 (Bail arm), dspstn on spec-tagged invntry: 1 D7824706Q ICEMAKER"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Webster, NY 14580
James
Job Details: 06/10/2022
Replaced controls and adjusted feet so doors close better. Customer is to monitor.
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXWHA
Near Macedon, NY 14502
Andres V
Job Details: 06/10/2022
Customer stated unit was leaking from bottom right corner and rack adjuster was also falling off. I reccomended customer gets bottom seal replaced. Spray arms and manifold looked good did not see any cracks. Rack adjuster is cracked and doesn't hold the wheel; ordrng 1 WPW10497235 (Seal) and 1 W10712394 (Rack adjuster)
We serviced a
JENN AIR COOKTOP
Model CG200B
Near Pittsford, NY 14534
Jeremy
Job Details: 06/10/2022
Found ignitor loose and misaligned with burners on left hand side. Tightened and adjusted ignitor and cleaned burners. Unit checks good.
We serviced a
WHIRLPOOL WASHER
Model WTW5500XW0
Near Rochester, NY 14620
James
Job Details: 06/10/2022
Replaced capacitor and calibrated. Ran drain and spin successfully. One year warranty on repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Ontario, NY 14519
Andres V
Job Details: 06/10/2022
Replaced door on unit. Tried to replace rails but they are riveted on and new rails did not come with screws to hold it down. Rails that are on fridge seem to be working properly and bring the door in so it seals correctly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWS04
Near Ontario, NY 14519
Andres V
Job Details: 06/10/2022
Customer stated unit was not cooling in fresh food section. Put unit into a diagnostic mode and ran the evap fan test. Fan did not turn on so I took off back panel and tested voltage to fan. Fan is getting 120v but not turning. Unit needs new fan motor.; ordrng 1 W11024089 (Fan motor)
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Rochester, NY 14618
Jeremy
Job Details: 06/10/2022
"Replaced broken element, unit checks good.; dspstn on spec-tagged invntry: 1 279838 ELEMENT"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ00
Near Webster, NY 14580
Andres V
Job Details: 06/10/2022
Replaced evaporator fan. Put unit into diagnostic mode and tested fan. Fan turned on and is working properly.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Penfield, NY 14526
Andres V
Job Details: 06/10/2022
"Customer stated unit was not filling with enough water. I explained to customer that this is the way new washers are, they do not fill as much as the old washers do. They sense how many clothes are in the basket and add water accordingly."
We serviced a
WHIRLPOOL MICROWAVE
Model WML75011HZ10
Near Webster, NY 14580
Andres V
Job Details: 06/10/2022
Customer stated that when unit fan was turned on the fan was blowing into home and not out. Called whirlpool because I wasn't sure of this issue. Whirlpool told me that this is a install issue and not anything going on with the microwave. I explained this to customer and he states that unit was installed correctly. He is going to return microwave and get a different one .Sr 7733850720
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Rochester, NY 14618
Jeremy
Job Details: 06/10/2022
"Unit has F8E4 for float switch open. Found water in drip tray. Ran unit could not find any leaks. Found price of ceramic in filter possibly leading to overfill. Removed foreign object, Unit operating as expected."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHV00
Near Rochester, NY 14606
James
Job Details: 06/10/2022
Unit leaking from drain and pushing door open. Defrosted drain and verified door sealing. ; dspstn on spec-tagged invntry: 1 W10695459 MODULE
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDW00
Near Rochester, NY 14616
James
Job Details: 06/10/2022
Ff door came in stainless steel. Part number is correct for white. Need badge. Inspected freezer door. Customer opted to replace both doors at same time. Told customer to dispose of incorrect door. ; ordrng 1 LW10646224 (Door) and 1 W11178521 (Badge)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Rochester, NY 14612
James
Job Details: 06/10/2022
Unit not drying dishes. Door panel loose. Open winding on heater circuit. Found thermostat unplugged. Plugged in t stat and tightened door panel. Tested diagnostics cycle and heater powered on. Unit functions properly. ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
AMANA DRYER
Model NED4655EW1
Near Rochester, NY 14609
Jeremy
Job Details: 06/10/2022
"Unit would not start. Checked and found open thermal fuse. Replaced thermal fuse, unit checks good.; used 1 WP3392519 (FUSE-THERMAL) from stock"
We serviced a
AMANA MICROWAVE
Model AMV2307PFS4
Near Hilton, NY 14468
James
Job Details: 06/10/2022
Replaced control and tested. Unit functions properly.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Rochester, NY 14626
Jeremy
Job Details: 06/10/2022
Replaced ACU for communication error with MCU. Unit checks good.
We serviced a
AMANA REFRIGERATOR
Model SQD26VL
Near Fairport, NY 14450
Dave F
Job Details: 06/10/2022
Unit is running but there is no frost pattern . Compressor doesnt sound so good and unit is very hot . Unit is having a sealed system issue. Customer is going to seek a new unit .
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Pittsford, NY 14534
Dave F
Job Details: 06/10/2022
Unit is turning off randomly and showing PO . Checked left drawer UI and harness were good . Tested ice maker multiple times and worked. Checked fans turned on and off both sections tested good . Tested heater in diagnostics tested good .Customer did say the lights in the fresh food were delayed when opening the door this could be an indication of LED board going bad or another DC power circuit issue . Customer has had ice maker turned off and unit has not turned off . Turned ice maker back on if unit does it recommend replacing ice maker first W11579560 .customer will monitor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDW06
Near Irondequoit, NY 14609
Andres V
Job Details: 06/10/2022
Customer stated that gasket had fallen off. Reinstalled gasket and made sure it stayed on.
We serviced a
MAYTAG DRYER
Model MEDB766FW0
Near Rochester, NY 14612
James
Job Details: 06/10/2022
Maytag 5 year warrantyUnit loud due to blower wheel unscrewed from motor. Installed blower with loctite and checked rollers. Unit functions properly. ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT
We serviced a
FRIGIDAIRE OVEN-MW COMBO
Model n/a
Near Rochester, NY 14624
Jeremy
Job Details: 06/10/2022
Unit does not have a model serial tag. Only able to locate serial number. Diagnosed unit to faulty control board. Unable to look up new part number due to not having model number. Tried searching by part numbers printed on board with no success. If customer is able to locate model number order oven control board.
We serviced a
MAYTAG WASHER
Model MVWB855DC4
Near Caledonia, NY 14423
Jeremy
Job Details: 06/10/2022
"Replaced control and console due to not starting. Tested unit, unit checks good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Rochester, NY 14612
James
Job Details: 06/10/2022
Unit leaking under pantry drawer and mullion sticks and hots door. Removed ice and steamed drain water leaking from ice maker duct. Replaced icemaker and removed ice buildup. Tested icemaker successfully. Greased mullion and adjusted feet so doors close properly. ; dspstn on spec-tagged invntry: 1 W11462342 MODULE-LED
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Port Byron, NY 13140
Chuck G
Job Details: 06/10/2022
"Customer stated that fabric softer is leaking from dispenser when she pours it into the compartment. No codes. I ran a diagnostic test cycle and could see no water leaking from dispenser. I inspected the dispenser area and noticed that the tray was not snapped into place, i removed tray and reinstalled it. I then asked the customer to pour the softener into the compartment and the dispenser was not leaking softener. Unit tested good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Pittsford, NY 14534
Dave F
Job Details: 06/10/2022
Water tubing is cracked repaired tubing due to over heating from the condenser fan not running . Unit needs new condenser fan . Ordering part . Customer is paid in full ; ordrng 1 WP2188874 (condenser fan motor)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS01
Near Pittsford, NY 14534
Dave F
Job Details: 06/10/2022
Replaced UI . Defrosted unit. Replaced Evap thermistor foil taped and zip tied in location . Ran test 4 tested good .Replaced fan scroll . Unit tested good . ; dspstn on spec-tagged invntry: 1 W10316760 THERMISTOR
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Auburn, NY 13021
Chuck G
Job Details: 06/10/2022
Replaced door seal. Unit tested good
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Syracuse, NY 13215
Chuck G
Job Details: 06/10/2022
Unit had bad heater. Replaced heating element. Left old heater with customer. Unit tested good.
We serviced a
MAYTAG WASHER
Model MHW5500FW
Near Syracuse, NY 13208
Chuck G
Job Details: 06/10/2022
Replaced control panel. Ran a diagnostic test cycle in which the unit operated normally. Unit tested good
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JB0
Near Fairport, NY 14450
Jeremy
Job Details: 06/08/2022
"Customer stated dual element burner not staying on high. Called techline to verify operation of burner SR# 7733833468. Informed that if 2 quarts of water boil in 17-20 minutes burner is operating as expected. Water boiled in 15 minutes, unit operating as expected."
We serviced a
MAYTAG WASHER
Model BRAVO
Near Fairport, NY 14450
Jeremy
Job Details: 06/08/2022
No service needed
We serviced a
WHIRLPOOL WASHER
Model WTW7040DW0
Near Waterloo, NY 13165
Chuck G
Job Details: 06/08/2022
Upon taking the top of the washer off i found a rust trail coming from the inlet water valve assembly housing W11173597 that also needs to be replaced. I quoted the customer the extra for the part but then they declined the repair and is going to purchase a new unit instead. The customer would like a refund for the parts that where paid for. ; dspstn on spec-tagged invntry: 1 W11393685 GEARCASE
We serviced a
WHIRLPOOL WASHER
Model WFC8090GX0
Near Nunda, NY 14517
Dave F
Job Details: 06/08/2022
Replaced door for UI not responding and not working. Replaced bellow for abrasion. Unit tested good ; dspstn on spec-tagged invntry: 1 W11280150 DOOR
We serviced a
WHIRLPOOL MICROWAVE
Model MMV4207JZ0
Near Hilton, NY 14468
Dave L
Job Details: 06/08/2022
Replaced control and display. Tested ok.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2568AES
Near Rochester, NY 14608
James
Job Details: 06/08/2022
Replaced icemaker. Icemaker cycled after install. One year warranty on repair. Sc paid last visit. ; used 1 Sh15 from stock
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SKZ0
Near Brockport, NY 14420
Dave L
Job Details: 06/08/2022
Found wash motor getting 119vac but will not run. Quotes for wash motor. Customer was undecided.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Rochester, NY 14613
Dave L
Job Details: 06/08/2022
Washer had leaked when overloaded because the tub was leaning forward causing the water to run over the tub ring. Tested washer to verify proper operation.
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ
Near Rochester, NY 14621
Dave L
Job Details: 06/08/2022
Rescheduled customer. ; schdld next appmnt for 6/15 WED 3-6
We serviced a
GE RANGE
Model JB645DK6BB
Near Rochester, NY 14621
Dave L
Job Details: 06/08/2022
Replaced cracked cooktop.
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Irondequoit, NY 14617
Dave L
Job Details: 06/08/2022
Unit has gotten out of balance and was no longer planted correctly on the floor. Moved washer back into place and ran load size calibration. Reseated front left tub damper. Unit tested ok.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Irondequoit, NY 14609
Dave L
Job Details: 06/08/2022
Found leak at water supply line coming from the house side. Cut off damaged tube and reseated. Leak went away. Advised customer to have water line replaced by a licensed plumber as this is not a permanent repair. Recommending water be shut off until repair is made.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAM02
Near Rochester, NY 14609
Dave L
Job Details: 06/08/2022
Ice maker is stalled. Quotes for ice maker. The customer will call us when they are ready. ; ordrng 1 WPW10300022 (Ice maker)
We serviced a
WHIRLPOOL FREEZER
Model WRF767SDEM01
Near Webster, NY 14580
Dave L
Job Details: 06/08/2022
"Replaced fresh food evap and compressor due to no cooling. Unit tested ok. ; dspstn on spec-tagged invntry: 1 W11492867 EVAPORATOR 2 W11504424 COUPLER BR 8X1.8 , 2 W11504433 COUPLER BR 6X4 , 2 W11506621 COUPLER BR 6 , and 1 W11506635 VALVE 1/4' , used 1 W10143759 (Drier) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS3
Near Rochester, NY 14622
James
Job Details: 06/08/2022
Replaced control and pump. Pump under one year warranty. Tested diagnostics and cycle functions properly. One year warranty on control. ; dspstn on spec-tagged invntry: 1 WPW10605057 PUMP
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Webster, NY 14580
James
Job Details: 06/08/2022
S17304Replaced heater and tested. Unit functions properly ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL DRYER
Model WED7120HC0
Near Webster, NY 14580
James
Job Details: 06/08/2022
"Replaced ui, control, and bulb. Unit functions properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Webster, NY 14580
James
Job Details: 06/08/2022
Lf led out. Replaced led and all leds functioning. ; dspstn on spec-tagged invntry: 1 W10695459 MODULE
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHW01
Near Webster, NY 14580
James
Job Details: 06/08/2022
Replaced seal and tested. New seal is contacting ice bin. Customer is to monitor.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near Irondequoit, NY 14617
James
Job Details: 06/08/2022
F6e1 soap not dissolving. Pump not powering on. Removed door panel and pump cycled. Found loose connection at control. Tightened connection and verified operation.
We serviced a
WHIRLPOOL FREEZER
Model WRF767SDEM01
Near Webster, NY 14580
James
Job Details: 06/08/2022
Tech was assigned as a helper;
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Penfield, NY 14625
Dave F
Job Details: 06/08/2022
Unit is not cooling . Could hear start relay clicking and compressor is hot . Changed start device did not turn on . Compressor is pulling 6 amps when trying to start . Called techline SR 7733835043 unit needs compressor and the compressor is on special order . Techline said it needs a new compressor and is documented unit . 1-800-253-1301 . Customer wants new unit and is going to call customer service.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Macedon, NY 14502
Dave F
Job Details: 06/08/2022
Bottom spray arm fell off and melted . Replaced spray arm and tested unit in diagnostics unit tested good.
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS00
Near Fairport, NY 14450
Dave F
Job Details: 06/08/2022
Ice maker not working . Freezer set to -4 and freezer was 1 degree temps are good . . Ice maker error code e2 motor lost position . Tested ice maker in test 57 and did not cycling . Unit needs new ice maker . Ordering ice maker and customer is paid in full ; ordrng 1 WPW10764668 (ice maker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Victor, NY 14564
Dave F
Job Details: 06/08/2022
Replaced thermistor evap was free of frost and unit is sealing good at door . If problem persists order W11035836 control and call techline.; dspstn on spec-tagged invntry: 1 WPW10384183 THERMISTOR
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS
Near Victor, NY 14564
Jeremy
Job Details: 06/08/2022
"Customer stated unit is leaking. Checked and found no error codes. Ran diagnostic cycle, all functions check and no leaks found. Explained to customer how to adjust position of upper rack to avoid spray arm impedance. Customer stated they were washing a baseball cap at the time of the leak."
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS07
Near Victor, NY 14564
Jeremy
Job Details: 06/08/2022
"Found unit does not heat. Checked and found magnetron tests open. Ordering magnetron, capacitor and diode.; ordrng 1 W11402082 (Magnetron) and 1 W11256462 (Diode) and 1 W11213318 (Capacitor)"
We serviced a
ROPER DRYER
Model RED4516FW
Near Stanley, NY 14561
Chuck G
Job Details: 06/08/2022
Customer stated that unit has long drying times. The high/ low temps tested good. Airflow tested bad. I explained to the customer that they have a venting problem and they need to replace the vent. Unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Canandaigua, NY 14424
Chuck G
Job Details: 06/08/2022
Customer stated that upper rack wheel fell off. I inspected unit and the unit needs the upper rack adjuster kit W10712395. ; ordrng 1 W10712395 (Upper rack adjuster)
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Canandaigua, NY 14424
Chuck G
Job Details: 06/08/2022
Customer stated that unit will not drain or spin. Codes F9E1-long drain and F0E2-oversuds. The unit was in drain lockout mode. I cleaned out drain pump and reassembled. Ran a diagnostic test cycle in which the unit ran normally. Unit tested good
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near East Syracuse, NY 13057
Chuck G
Job Details: 06/08/2022
"Customer stated that he is hearing a grinding noise during the sensing portion of the cycle. No codes. I confirmed the noise by running a diagnostic test cycle. Cam and belt tested bad, replaced Cam W10721967 and belt W11239857. I ran several diagnostic cycle to confirm the noise no longer exists. Unit tested good ; used 1 W10721967 (Cam), and 1 W11239857 (Belt) from stock"
We serviced a
GE WASHER
Model GTW220ACK6WW
Near Rochester, NY 14608
Andres V
Job Details: 06/08/2022
Replaced lid lock and tested it. Unit locks and spins.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Rochester, NY 14626
Andres V
Job Details: 06/08/2022
"Replaced gearcase and ACU. When I went to calibrate unit I heard a loud screeching sound coming from belt. I had a belt in my van so I replaced it and ran a diagnostic cycle. Cycle ran through successfully and unit is working properly.; dspstn on spec-tagged invntry: 1 W11116592 CONTROL , used 1 W11239857 (Belt) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS0
Near Rochester, NY 14606
Andres V
Job Details: 06/08/2022
Customer stated unit was turning on front right burner by itself. Diagnosed unit and did find that burner was turning on by itself. Took off back panel and saw that switch had shorted out. Unit needs new infinite switch.; ordrng 1 WP3149400 (Infinite switch)
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ03
Near Rochester, NY 14623
Andres V
Job Details: 06/08/2022
Customer stated unit stopped producing ice. Diagnosed unit and found that the feed tube was clogged with ice. Used steamer to clear out line. Put unit into a diagnostic mode and cycled ice maker and filled it.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM01
Near West Henrietta, NY 14586
Andres V
Job Details: 06/08/2022
Tried to replace harness but connection on harness is a couple pin connector to the heating element. I had to cut and splice bi metal to original harness.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Irondequoit, NY 14609
Andres V
Job Details: 06/08/2022
"Customer stated unit was not cooling properly. When I arrived unit was working correctly customer says the past few days it's been working. I checked fan,light switch also checked condenser fan but everything looked good. Told customer to monitor it and let us know if it occurs again."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHV00
Near Rochester, NY 14609
Andres V
Job Details: 06/08/2022
"Customer stated unit was not cooling in freezer section sometimes, ice maker was not working and light in freezer went out. I diagnosed unit and could not find a reason as to why unit was not cooling sometimes. When I arrived everything in the freezer was frozen and was working properly. I checked heating element, evap fan, thermistor and drain plug. I put unit Into diagnostic and only found error code E5 for ice maker thermistor. I had a new light module in my van that I tried to replace in freezer but could not because unit was sprayed with too much foam and wires were buried. When I tried to take off connection the whole connector came off. I called techline to explain what was going on and letting them know I did not have enough slack for connection. Whirlpool deemed this unit unrepairable. Informed customer of situation and let them know their extended warranty company should be contacting them about next steps. Sr 7733832792"
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW2
Near Scottsville, NY 14546
Jeremy
Job Details: 06/08/2022
"Customer stated unit would not wash. Found cold water fill valve restricted, causing slow fill. Ordering new fill valve.; ordrng 1 W11210459 (Fill Valve)"
We serviced a
WHIRLPOOL RANGE
Model WFG231LVS1
Near Rochester, NY 14619
Jeremy
Job Details: 06/08/2022
"Found broiler door handle broken, unable to safely open broiler drawer. Ordering handle.; rqstng P&A on 1 WP98004956 (Broiler Handle)"
We serviced a
JENN AIR RANGE
Model JDS1750EB0
Near Brighton, NY 14610
Jeremy
Job Details: 06/08/2022
"Customer stated oven will not heat, light stays on. Found rolling oven rack not installed properly, is not allowing oven door to close. Installed rolling rack properly. Unit checks good."
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS01
Near Penfield, NY 14526
Jeremy
Job Details: 06/08/2022
"Unit has F2E1 error code, ordering membrane and Control.; ordrng 1 W10877766 (Membrane) and 1 W10877730 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Fairport, NY 14450
Jeremy
Job Details: 06/08/2022
Greased lower fresh food door hinge for squeaking. Door no longer squeaks. Discussed not blocking air vents to allow for proper air flow.
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ
Near Palmyra, NY 14522
Chuck G
Job Details: 06/07/2022
Unit had bad heater. Replaced heating element. Left old heater with customer. Unit tested good. ; used 1 W11537778 (Heating element) from stock
We serviced a
MAYTAG MICROWAVE
Model MVWP575GW0
Near North Chili, NY 14514
Andres V
Job Details: 06/07/2022
"Replaced gearcase,belt and actuator. Put unit back together and ran a calibration cycle and diagnostic cycle as well. Both cycles ran successfully and unit is working properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Rochester, NY 14612
James
Job Details: 06/07/2022
Unit making grinding noise. Removed damper and tested. Damper motor is sticking. Door gasket torn. Ordering gaskets and damper. ; rqstng P&A on 2 WPW10460580 (Gasket)s and 1 W11087463 (Damper)
We serviced a
AMANA WASHER
Model NTW4705EW0
Near Clarkson, NY 14420
Dave L
Job Details: 06/07/2022
Washer was full of water on arrival. Drain pump runs but does. It pump. Found that the impeller is not longer attached to the pump shaft. Replaced drain pump. Ran diagnostics and calibration. Tested ok. ; used 1 Sh (Sh) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS05
Near Rochester, NY 14615
James
Job Details: 06/07/2022
Unit non responsive from dispenser. Disconnected door harness and reconnected and ui rebooted. Unit functions properly. Of problem persists replace front user interface.
We serviced a
WHIRLPOOL LAUNDRY
Model MVWX655DW1
Near Rochester, NY 14624
Jeremy
Job Details: 06/07/2022
"Unit wouldn't spin. Found stripped hub, replaced hub. Unit checks good.; used 1 W10528947 (HUB) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Rochester, NY 14622
James
Job Details: 06/07/2022
"Unit leaking from suction line frosting and melting onto bottom of unit. Called techline sr7733824856. They said inspect tubing, frost pattern, and fans. Found kinked liquid line in freezer spray foam. Straightened line amd and powered on compressor. Suction line no longer frosting over. Need panel that was rusted through and reinspect for standing water. ; ordrng 1 W11482027 (Panel)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DWH4
Near Rochester, NY 14606
Jeremy
Job Details: 06/07/2022
Customer thought her tub and door needed to be replaced for white build up on inside. Customer not using rinse aid and using powder detergent in unit causing buildup. Explained that using rinse aid and detergent pods would correct her issue. Told customer that her tub and door did not need to be replaced as there is no functional problem.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5FHTXVB08
Near Irondequoit, NY 14609
Dave L
Job Details: 06/07/2022
Pulled unit out to check for leaks. It was dry behind and under refrigerator. Verified that the drain pan holdsWater and is not leaking. Waterline is also dry and secure.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Rochester, NY 14611
Jeremy
Job Details: 06/07/2022
"Customer stated unit would not drain. Checked and found F5E2. Ran diagnostics and found lid would not lock. Replaced lid latch, checks good. Ordering control for multiple lid lock failures.; ordrng 1 W11608056 (Control), used 1 W11307244 (LATCH) from stock"
We serviced a
GE DRYER
Model GTD65EBSJWS
Near Rochester, NY 14605
Jeremy
Job Details: 06/07/2022
Customer stated console turns on by itself. Checked and found no stored error codes. Unit operates as expected. Unable to duplicate problem.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW03
Near North Chili, NY 14514
Andres V
Job Details: 06/07/2022
Customer stated unit was making a noise every 20min. Customer had video of unit making noise said it was coming from freezer and when he would open the door it would stop. Noise sounds like the evap fan hitting something but did not see anything or hear anything.; ordrng 1 WPW10128551 (Evap fan motor) and 1 WPW10167023 (Fan housing) and 1 WP2169142 (Fan blade)
We serviced a
GE WASHER
Model GTW220ACKWW
Near Rochester, NY 14621
Dave L
Job Details: 06/07/2022
"Found unit uninstalled. Installed unit and tested. Unit locks, fills, spins, and drains. Tested ok. Sink next to washer does not drain. Recommending that be fixed before putting washer Into use."
We serviced a
WHIRLPOOL DRYER
Model WED75HEFW0
Near Rochester, NY 14607
James
Job Details: 06/07/2022
Replaced thermostat kit and thermal fuse. Tested and verified unit is heating. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 WP3392519 FUSE-THERMAL
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Rochester, NY 14618
Jeremy
Job Details: 06/07/2022
"Found unit is not heating, checked element, tested open. Ordering element.; ordrng 1 279838 (ELEMENT) and 1 Sh15 (Shipping)"
We serviced a
WHIRLPOOL WASHER
Model WTW7300XW2
Near Rochester, NY 14620
Jeremy
Job Details: 06/07/2022
Found agitator slightly loose causing knocking noise during agitation. Tightened agitator bolt unit checks good.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Rochester, NY 14625
Andres V
Job Details: 06/07/2022
"Replaced capacitor on unit. Ran a diagnostic cycle, unit now spins and agitates properly."