We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Canandaigua, New York 14424
Jeremy
Job Details: 05/08/2023
Unit not heating. Element tested open. Ordering element.; rqstng P&A on 1 279838 (ELEMENT)
We serviced a
KITCHENAID COOKTOP
Model KCGD500GSS00
Near Canandaigua, New York 14424
Jeremy
Job Details: 05/08/2023
Burners do not ignite and downdraft fan does not turn on. Found that outlet does not have power. Unit works when plugged into another outlet. Advised customer to contact qualified electrician.
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Farmington, New York 14425
Jeremy
Job Details: 05/08/2023
Unit will not spin and making a grinding noise during agitation. Inspected unit and found rotor is loose but screw is tight and gearcase has been leaking oil for some time. Quoted for gearcase and rotor. Customer opting to purchase new unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Webster, New York 14580
Dave L
Job Details: 05/08/2023
Picked up data loggers. Ff set to min freezer set to max. ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Rochester, New York 14622
Dave L
Job Details: 05/08/2023
Water and ice were not operating due to a frozen water reservoir. Thawed tank and adjusted freezer and refrigerator temps.
We serviced a
JENN AIR RANGE
Model JES9800CAS02
Near Irondequoit, New York 14622
Dave L
Job Details: 05/08/2023
Connector to bake element over heated and was no longer supplying voltage. Removed damaged section of wire and repaired connection. Adjusted oven door liner so that the doo closes tightly against the seal. Tested ok
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC1
Near Rochester, New York 14613
Dave L
Job Details: 05/08/2023
Unit is getting out of balance because its sitting on an unstable pallet. Recommending that the unit be stabilized on a flat surface before being put back into use
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDW00
Near Rochester, New York 14616
Dave L
Job Details: 05/08/2023
Replaced thermostat that was intermittently not closing. Customer to monitor.
We serviced a
JENN AIR OVEN
Model JJW3430DP00
Near Webster, New York 14580
Andres V
Job Details: 05/08/2023
"Keypad shorted, unresponsive. Replaced touch console."
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Ontario, New York 14519
Andres V
Job Details: 05/08/2023
Replaced ACU. Tested unit on a regular cycle and times cycled. Unit is working properly.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFE4
Near Rochester, New York 14618
Andres V
Job Details: 05/08/2023
Dishwasher is working properly but the start button is very hard to push. I took the UI apart and cleaned it out but was still getting same result. Reccomend replacing ui assembly.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Pittsford, New York 14534
Andres V
Job Details: 05/08/2023
"Saw damaged from delivery, replaced the front panel. ; dspstn on spec-tagged invntry: 1 W11178521 NAMEPLATE"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Fairport, New York 14450
Andres V
Job Details: 05/08/2023
Called whirlpool to have issue noted. Unit does not have error codes and is working properly. Customer will have to contact whirlpool to see what they can do for them. SR 7736349782
We serviced a
KITCHENAID COOKTOP
Model KICU509XBL00
Near Rochester, New York 14618
Andres V
Job Details: 05/08/2023
"Replace module. Tested unit with a pot that's the same size and burner, unit is heating up. Advised customer to use according size pot to burner."
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ07
Near Pittsford, New York 14534
Jeremy
Job Details: 05/08/2023
"Icemaker not cycling. Found ice lodged in mold causing motor to get stuck. Removed ice, unit still will not complete harvest. Removed power from unit, replaced icemaker, verified fill. Customer to monitor.; dspstn on spec-tagged invntry: 1 WPW10300024 ICEMAKER"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302EPA00
Near Pittsford, New York 14534
Jeremy
Job Details: 05/08/2023
Not making ice. Found icemaker is getting voltage but not cycling. Ordering icemaker.; ordrng 1 W10889233 (Icemaker)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Rochester, New York 14618
Jeremy
Job Details: 05/08/2023
"Unit will not start or drain. Found door switch wire pulled from connector on control board. Repaired wiring issue, unit tested good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADW9
Near Rochester, New York 14623
Dave F
Job Details: 05/08/2023
F4E3 wash motor failure . Replaced sump and tested in diagnostics. Unit tested good ; dspstn on spec-tagged invntry: 1 W11025157 PUMP&MOTOR
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW2
Near Rochester, New York 14616
James
Job Details: 05/08/2023
Belt broken. Idler pulley is bent. Replaced dryer repair kit and tested. Unit functions properly. ; used 1 4392065 (Kit) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Irondequoit, New York 14617
James
Job Details: 05/08/2023
F5E1 f7e1 errors. Complaint of odor and odd noise. Tested diagnostics and unit functioned properly. Inspected drain hose. Customer is to monitor. Recommend running cleaning tablet through cycle if odor occurs.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Penfield, New York 14526
James
Job Details: 05/08/2023
Door frozen again. Found door switch intermittent to close fully and power heater. Ran damper heater until ice melted and cycled water. There was a slight leak from hinge and couldn't find source. Installed foam on door to engage switch and will check with customer that unit stays functional. If problem persists door needs replacement. ; schdld next appmnt for 5/10 WED !
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Rochester, New York 14616
Dave L
Job Details: 05/08/2023
Checked unit for excessive movement during spin. Found out of balance error in diagnostics. Checked suspension and tub alignment. Ran a drain and spin. Found tear in bellows. Ordering bellow; ordrng 1 W11314648 (Bellow)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Rochester, New York 14618
Andres V
Job Details: 05/08/2023
"Unit is making a noise louder then usual when draining. Unit is spraying dishes with good pressure used clear door to check. ; ordrng 1 W10876537 (Drain pump), dspstn on spec-tagged invntry: 1 WPW10605057 PUMP"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Rochester, New York 14624
James
Job Details: 05/08/2023
Unit ran cycle and got stuck in rinse. Found belt came off motor. Reinstalled belt and raised feet. tested and found no issues.
We serviced a
KITCHENAID REFRIGERATOR
Model KFFS20EYWH00
Near Rochester, New York 14618
Andres V
Job Details: 05/08/2023
"Left side guide rail in freezer jammed up. Freed rail, door now opens and closes properly."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HB06
Near Rochester, New York 14615
Dave L
Job Details: 05/08/2023
Replaced control due to moisture sensing issue. Unit tested good in reheat function
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Rochester, New York 14624
James
Job Details: 05/08/2023
Replaced tube and sump. Tested and verified operation.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Henrietta, New York 14467
James
Job Details: 05/08/2023
"Compressor vibrating excessively. Replaced compressor and verified cooling in freezer. New compressor was better than previous, but still was loud on when plugged in. Customer is to monitor after unit reaches temperature. ; dspstn on spec-tagged invntry: 1 W11109499 DRIER- TUBE 1 W11504415 COUPLER BR 8.5X8 , 1 W11504431 COUPLER BR 7.5X5 , 1 W11506619 COUPLER BR 8 , 1 W11506635 VALVE 1/4' , and 1 W11580057 COMPRESSOR"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HB3
Near Rochester, New York 14605
Andres V
Job Details: 05/08/2023
Found burner are working and unit is getting power but board is not lighting up. Unit needs new control board. ; ordrng 1 W11567368 (Acu)
We serviced a
KITCHENAID DISHWASHER
Model KDPM354PSO
Near Hamlin, New York 14464
Dave L
Job Details: 05/08/2023
Replaced pumps due to unit not washing. Unit tested good
We serviced a
KITCHENAID DISHWASHER
Model KDFE304DBL0
Near Hamlin, New York 14464
Dave L
Job Details: 05/08/2023
Replaced sump due to diverter leak. Ran diagnostics. Tested ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Rochester, New York 14607
Andres V
Job Details: 05/04/2023
Checked amp drawage found .98 amps being pulled. Checked freezer for frost build up but did not see any. Unit seems to be working properly. Customer is to monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Rochester, New York 14619
Andres V
Job Details: 05/04/2023
Ordered wrong harness ordering correct one. ; ordrng 1 W11650659 (Harness) and 1 W11399989 (Heat probe)
We serviced a
WHIRLPOOL DRYER
Model WED4900XW2
Near Rochester, New York 14618
Andres V
Job Details: 05/04/2023
"Found timer not working on certain cycles. Checked start switch and door switch both tested good. Gave customer quote for repair but wants to husband about it, if they want repair order (8566184); schdld next appmnt for 5/11 THU !"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Rochester, New York 14618
Andres V
Job Details: 05/04/2023
"UI was unresponsive once it did come on it automatically started a cycle. I checked error codes found F0E5, F6E3,F2E1. Basket does not move freely gearcase is making a clicking noise when trying to spin. ; ordrng 1 W11419171 (ACU) and 1 W11478526 (Ui) and 1 W11449841 (Gearcase) and 1 W11195971 (Stator) and 1 W11260238 (Rotor) and 1 W10734521 (Slider)"
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Walworth, New York 14568
Andres V
Job Details: 05/04/2023
Replaced damaged lid. Tested it on a diagnostic. Unit is locking and working properly
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Ontario, New York 14519
Andres V
Job Details: 05/04/2023
Customer showed us video of how unit would stop mid cycle. Unit does not have error codes. We can hear relay opening and closing when door switch is pushed in but takes a few seconds to register it. Unit needs new board. ; ordrng 1 W11618917 (ACU)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Rochester, New York 14626
Dave L
Job Details: 05/04/2023
Replaced freezer door due to open fill tube heater. Customer to monitor for ice after 24 hours
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Rochester, New York 14612
Dave L
Job Details: 05/04/2023
"Freezer door harness is damaged at hinge causing no ice. Ordering freezer door ; ordrng 1 LW11026425 (Freezer door), dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Webster, New York 14580
Dave L
Job Details: 05/04/2023
Ui disconnect error. Found corrosion on UI connector. Cleaned connection. If problem persists order W11478526.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Webster, New York 14580
Dave L
Job Details: 05/04/2023
Placed data loggers and removed air return restrictions. Placed perma gum in air supply. Returning to retrieve data loggers ; schdld next appmnt for 5/8 MON !
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS0
Near Webster, New York 14580
Dave L
Job Details: 05/04/2023
Replaced pump assembly due to weak wash motor. Tested in diagnostics.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Rush, New York 14543
Jeremy
Job Details: 05/04/2023
Unit making excessive vibrating noise coming from back of unit. Determined noise to possibly be coming from copper water line rattling or compressor. Noise stops after moving unit slightly forward. Wrapped tape and foam around copper line and put foam under compressor. Unit running quietly. Customer to monitor.
We serviced a
WHIRLPOOL WASHER
Model WTW4800BQ1
Near Webster, New York 14580
Dave L
Job Details: 05/04/2023
Tested washer in diagnostics and normal. No errors and the machine tested normally. Suspecting am out of balance error to be the cause of the unfinished cycle. ; dspstn on spec-tagged invntry: 1 WPW10683603 VALVE
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW0
Near Webster, New York 14580
Andres V
Job Details: 05/04/2023
Unit stopped making noise when I pulled machine apart and put it back together. Drum seems to be out of round theirs a gap when it is tumbling also theirs a gap between the front panel and cavity of unit. ; ordrng 1 279740 (Front panel) and 1 W10828905 (Bulkhead) and 1 W10899578 (Drum) and 2 WPW10359270 (Shaft)s and 2 WP348197 (Washer)s and 2 W11229607 (Nut)s
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Pittsford, New York 14534
Jeremy
Job Details: 05/04/2023
Replaced sump for wash motor not running. Unit tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Pittsford, New York 14534
Jeremy
Job Details: 05/04/2023
Water lines are different on new door. Ordering correct fitting for water line.; rqstng P&A on 1 WP2300868 (5/16 x 5/16)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Pittsford, New York 14534
Jeremy
Job Details: 05/04/2023
"Replaced UI for no defrost as advised by techline. Verified heater operation. Unit checks good, customer to monitor."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHW04
Near Fairport, New York 14450
Jeremy
Job Details: 05/04/2023
"Freezer is 25 degrees. Found frost only on lower rungs of evaporator. Compressor drawing one amp. Possible restriction in sealed system. Ordering sealed system.; ordrng 1 W11557671 (Compressor) and 1 W11566897 (Evaporator) and 1 W11504416 (8.5/6) and 1 W11506635 (Access Valve) and 1 W11504448 (5/1.8) and 1 W11506620 (8NK AL) and 1 W11504415 (8.5/8) and 1 W11504431 (7/5) and 1 W11506619 (8NK) and 1 W11504433 (6/4) and 1 W11504447 (5/1.8) and 1 W11109499 (Drier), dspstn on spec-tagged invntry: 1 WPW10384183 THERMISTOR"
We serviced a
GE DRYER
Model Gtd65ebsj2ws
Near Webster, New York 14580
Dave L
Job Details: 05/04/2023
Replaced broken drive belt ; used 1 4392065 (REPAIR KIT) from stock
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Fairport, New York 14450
Jeremy
Job Details: 05/04/2023
"Customer stated unit leaked. Carpeting around washer is wet, most significantly in front of unit. Carpet in front of unit is sopping wet. Carpeting is only damp under unit. Filled unit to max fill let it agitate and drain. No evidence of water inside washer cabinet or on outside of tub. No evidence of water around drain pump, hose or gearcase. If washer was leaking carpet would be just as wet under unit. Unable to make unit leak, unit operating as expected."
We serviced a
JENN AIR RANGE
Model JGRP430WP01
Near Penfield, New York 14526
Andres V
Job Details: 05/04/2023
Diagnosed unit found burner lighting inconsistently. Burner was clean and not clogged with grease. When comparing the spark to the other burners the igniter seemed very weak. ; ordrng 1 W10833887 (Spark Ignitor)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Rochester, New York 14619
James
Job Details: 05/04/2023
Unit leaking from rh corner of door. Replaced gasket and tested. Found no leaks. If problem persists replace sump. ; dspstn on spec-tagged invntry: 1 W11483553 GASKET
We serviced a
WHIRLPOOL RANGE
Model MGR6600FZ6
Near Webster, New York 14580
Dave L
Job Details: 05/04/2023
Control receives 120vac but does not power on ordering control; ordrng 1 W11621746 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Rochester, New York 14624
James
Job Details: 05/04/2023
"Unit making grinding noise. Replaced cam and tested. Calibrated and noise didn't return. One year warranty on repair. ; used 1 W10721967 (Cam), and 1 Sh15 from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Bloomfield, New York 14469
Jeremy
Job Details: 05/04/2023
"Replaced control, water valve, and lid lock for leaking and not starting a cycle. Ran factory calibration cycle. Ran unit on max fill bulky items and it began overflowing. Found broken tub causing severe water leak. Advised customer to contact whirlpool customer care. Ordering tub, gearcase, suspension, tub ring.; ordrng 1 W11219115 (Tub) and 1 W11449840 (Gearcase) and 1 W11130362 (Suspension) and 1 W10849477 (Tub Ring)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Rochester, New York 14624
James
Job Details: 05/04/2023
"Unit not draining and upper rack fell off. Replaced drain pump and rack adjusters. Tested twice and verified operation. ; dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN and 1 W11085683 SUMP&MOTOR , used 2 Wpw10546503 (Adjuster) from stock"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Irondequoit, New York 14617
Dave L
Job Details: 05/04/2023
Replaced harness due to pressure hose failure. Tests ok; dspstn on spec-tagged invntry: 1 W11183910 HARNS-WIRE
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Rochester, New York 14624
James
Job Details: 05/04/2023
Pump not circulating through spray arms. Feed tube extension not installed when sump was replaced and missing. Need parts. Atec warranty. ; ordrng 1 W11178672 (Sump) and 1 W10861745 (Tube)
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Rochester, New York 14624
James
Job Details: 05/04/2023
Customer jad a video of unit making grinding noise in spin cycle. Removed rotor and inspected. Raised feet to give more clearance underneath and calibrated. Ran max spin successfully. Customer is to monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDM00
Near Rochester, New York 14620
James
Job Details: 05/04/2023
Replaced compressor and pressure tested to 140psi. Unit began cooling once plugged in.
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW2
Near Rochester, New York 14612
James
Job Details: 05/04/2023
Unit got stuck on sensing. Reset control and tested. Unit functioned when tested. Customer is to monitor.
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Rochester, New York 14620
Andres V
Job Details: 05/04/2023
Unit has a F7E1 for basket speed fault. When we turn basket by hand we can hear the bearing. Unit needs new bearing. ; ordrng 1 W11454741 (Gearcase) and 1 W11481722 (Actuator)
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KWH1
Near Rochester, New York 14617
Dave L
Job Details: 05/04/2023
Door hitting left side of cabinet before closing. Adjusted feet to level tub. Tests ok.
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Rochester, New York 14619
Andres V
Job Details: 05/01/2023
"I replaced the gearcase, rotor, slider, agitator and lid. Calibrated unit then ran a diagnostic cycle. Unit is working properly. ; dspstn on spec-tagged invntry: 1 W10734521 SLIDER"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Rochester, New York 14619
Andres V
Job Details: 05/01/2023
Customer stated unit was not cooling in the fresh food section. I found evap harness to be loose and heating element not coming on. Unit needs new harness. ; ordrng 1 W11405276 (Harness)
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ00
Near Rochester, New York 14624
Andres V
Job Details: 05/01/2023
Customer stated unit is not making ice. Diagnosed unit found fill tube to be frozen. Ordering new door. ; ordrng 1 LW11026429 (Freezer door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFG00
Near Victor, New York 14564
Jeremy
Job Details: 05/01/2023
"Freezer not cold enough, fresh food section fine. Found that ambient temperature around unit has been dropping below 50 degrees causing improper cooling. Explained unit should be installed where ambient temp does not go below 55 degrees. Unit operating as designed."
We serviced a
AMANA DISHWASHER
Model ADB1400AMS0
Near Spencerport, New York 14559
Jeremy
Job Details: 05/01/2023
New panel is dented. Re ordering panel.; ordrng 1 W10671878 (Panel)
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Brighton, New York 14620
Jeremy
Job Details: 05/01/2023
"Door will not unlock and drain pump stays on continuously. Unit does drain. Found some debris in pump and made sure air trap is clean. Unit has faulty pressure switch or control. Unit is stacked and dryer will need to be removed to perform further troubleshooting. Quoted for control and pressure switch. Customer stated they would have dryer removed. Customer will call to authorize repair.; rqstng P&A on 1 W11201286 (Control) and 1 WPW10448876 (SWITCH- WL), states that autho needed"
We serviced a
KITCHENAID RANGE
Model KFED500ESS03
Near Penfield, New York 14526
Jeremy
Job Details: 05/01/2023
"Customer concerned cooktop not level. Found that unit was out of level. Leveled unit and checked cooktop, unit checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHV00
Near Fairport, New York 14450
Jeremy
Job Details: 05/01/2023
Unit not making ice. Found fill tube frozen up. Verified voltage to heater. Heater tested open. Unit needs freezer door (LW11026428). Quoted for freezer door replacement. Repair cost outweighs cost of refrigerator.; dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY
We serviced a
WHIRLPOOL WASHER
Model WFW72HEDW0
Near West Henrietta, New York 14586
Jeremy
Job Details: 05/01/2023
Drain pump is stuck on and door will not unlock. Was able to get unit in diagnostics and to fill. Found that unit is over sudsing. Filled and drained unit a few times. Advised customer to run clean cycle a few more times to flush remaining detergent from tub. Advised to run clean washer cycle regularly with affresh tablets. Unit operating as expected.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBM01
Near Scottsville, New York 14546
Jeremy
Job Details: 05/01/2023
"Fresh food section not cooling properly, freezer is proper temp. Damper motor was stuck closed. Ordering damper.; ordrng 1 WPW10594330 (Damper)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Hilton, New York 14468
Dave L
Job Details: 05/01/2023
The washer is rinsing everything in hot water. Found that the hoses were reversed. Switched hoses into correct position. Tested ok. P
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS 1
Near Rochester, New York 14626
Dave L
Job Details: 05/01/2023
Customer concerned with operation of the dishwasher control panel. Found half seated connection from UI to control at the control board. Reseated. Tested ok in diagnostics. ; dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN and 1 W11085683 SUMP&MOTOR
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Rochester, New York 14626
Dave L
Job Details: 05/01/2023
Unit was not cooling due to a frosted evaporator coil. Found disconnected heater connector at evaporator. Repaired connection and defrosted the evaporator. Tested ok. ; dspstn on spec-tagged invntry: 1 WPW10384183 THERMISTOR
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Brockport, New York 14420
Dave L
Job Details: 05/01/2023
Replaced torn gaskets
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SKB 0
Near Brockport, New York 14420
Dave L
Job Details: 05/01/2023
Upper rack clip on right side was out of place allowing the top rack to fall. Adjusted clip to allow for proper operation on top rack. Tests ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Rochester, New York 14624
Dave L
Job Details: 05/01/2023
Repaired connection to defrost heater that was preventing the defrost cycle from running.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM02
Near Rochester, New York 14623
Dave L
Job Details: 05/01/2023
"Used evaporator and compressor due to low side leak on the evaporator. Began cooling after repair. ; dspstn on spec-tagged invntry: 1 W11504416 COUPLER BR 8.5X6 1 W11504423 COUPLER AL 8X2 , 1 W11504424 COUPLER BR 8X1.8 , 1 W11506619 COUPLER BR 8 , and 1 WPW10143759 DRIER-UV DYE"
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Avon, New York 14414
Jeremy
Job Details: 05/01/2023
Customer complaint oven not hot enough. Found that oven is heating properly. Calibrated unit up 15 degrees. Customer to monitor.
We serviced a
WHIRLPOOL OVEN
Model KFEG500EBL0
Near Irondequoit, New York 14617
James
Job Details: 05/01/2023
"Bake not working. Light bulb dead. 242v to element. Replaced element and bulb. Tested bake cycle successfully. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 W10779716 ELEMENT- BAKE , used 1 Sh15, and 1 8009 (Bulb) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Irondequoit, New York 14617
James
Job Details: 05/01/2023
Replaced sump assembly and tested. Unit functions properly.
We serviced a
MAYTAG WASHER
Model mhw8630hw3
Near Spencerport, New York 14559
Andres V
Job Details: 05/01/2023
Got SAID code so unit can be connected to WiFi.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ08
Near Churchville, New York 14428
Andres V
Job Details: 05/01/2023
Customer stated unit was not hearing again. I diagnosed unit found wrong fuse and magnatron was put on which caused fuse to pop and not heat. SR 7736297471; ordrng 1 W11256462 (Diode) and 1 W11391712 (Magnatron) and 1 W10832024 (Thermostat) and 1 WPW10574736 (Capacitor)
We serviced a
WHIRLPOOL FREEZER
Model WRX986SIHZ00
Near Rochester, New York 14618
Andres V
Job Details: 05/01/2023
I replaced the control board on unit. We're unsure of what's going on with this issue. I talked to DF about it and he believes it is a sealed system issue but not sure. Unit is cooling ok in fresh food but not the freezer. Customer states hes had to defrost this unit manually then it would cool fine. It is pulling 137 watts. Customer is to monitor the evap defrost pattern.
We serviced a
KITCHENAID MICROWAVE
Model KMLS311HSS09
Near Rochester, New York 14610
Andres V
Job Details: 05/01/2023
Customer stated fan and light were not coming on. I replaced the control but was still getting same result. Ordering left side control. ; ordrng 1 W11227003 (Control)
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1FR
Near Hilton, New York 14468
Dave L
Job Details: 05/01/2023
Front panel and console are damaged. Ordering both; ordrng 1 W11622500 (Console) and 1 W11416371 (Front panel)
We serviced a
WHIRLPOOL DRYER
Model GGW9250PW3
Near Irondequoit, New York 14617
James
Job Details: 05/01/2023
"Unit not heating. Found thermal fuse blown. Replaced fuse and verified operation. ; used 1 Wp3392519 (Fuse), and 1 Sh15 from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334GBS0
Near Webster, New York 14580
James
Job Details: 05/01/2023
"S2291 parts labor for rails. Middle rails broken at welds. Rh adjuster broken. ; used 1 WPW10546503 (Adjuster), 1 W11259785 (Track), and 1 W11259786 (Track) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW0
Near Webster, New York 14580
James
Job Details: 05/01/2023
Replaced drum and installed foam around blower housing. Unit functions properly.
We serviced a
WHIRLPOOL DRYER
Model WED9200SQ1
Near Webster, New York 14580
James
Job Details: 05/01/2023
Replaced element and tested. Unit functions properly.
We serviced a
MAYTAG WASHER
Model MVWB835DC5
Near Rochester, New York 14626
Andres V
Job Details: 05/01/2023
Customer stated unit was not locking. I diagnosed unit found lock had shorted causing unit to turn on and off. I replaced lid lock and tested it. Unit is working properly
We serviced a
MAYTAG DISHWASHER
Model MDB8949SBB2
Near Webster, New York 14580
James
Job Details: 05/01/2023
Panel selects random cycles when operating. Replaced control panel and tested. One year warranty on repair.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Webster, New York 14580
James
Job Details: 05/01/2023
F7E1. Unit hums when agitating. Replaced capacitor and calibrated. Unit functions properly. ; used 1 W11395618 (Capacitor) from stock
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Irondequoit, New York 14617
James
Job Details: 05/01/2023
Unit grinding during agitating. Clutch nut unscrewed and pulley shield contacting pulley. Reinstalled nut and adjusted cover. Calibrated and tested Diagnostics cycle successfully. 30 days warranty on repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHV00
Near Fairport, New York 14450
Jeremy
Job Details: 05/01/2023
"Unit not making ice. Found fill tube frozen up. Verified voltage to heater. Heater tested open. Unit needs freezer door (LW11026428). Quoted for freezer door replacement. Repair cost outweighs cost of refrigerator. Customer requested quote for repair, sending estimate.; rqstng P&A on 1 LW11026428 (Freezer Door) and 1 Sh15 (Shipping)"
We serviced a
MAYTAG WASHER
Model MVWX700XL2
Near West Henrietta, New York 14586
Jeremy
Job Details: 04/27/2023
"Shifter arm is stuck and makes continuous clicking noise. Unit will not start a cycle. Replaced shifter, unit tested good.; used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LS0
Near Rochester, New York 14616
James
Job Details: 04/27/2023
Replaced infinite switch and tested element. Element is cycling properly.