Near Pittsford, NY 14534
Steve
Job Details: 03/12/2019
MICROWAVE KITCHENAID KMHS120ESS2 "Replaced the door switches for door open/ lose errors, preventing use. The microwave tested good. ; used 1 W11244494 (INTERLOCK) from stock"
Near Fairport, NY 14450
Dave
Job Details: 03/12/2019
DRYER MAYTAG MEDC215EW0 "Dryer making very loud squeaking . Rollers and tension pulley need to be replaced called for auth. Auth code NLAC10079415. Replaced stock .rollers kit 4392067 and pulley WP691366. Tested dryer . Tested good .; used 1 4392067 (REPAIR KIT), and 1 WP691366 (PULLEY-IDLER) from stock"
Near Victor, NY 14564
Dave
Job Details: 03/12/2019
DRYER WHIRLPOOL WED6620HW0 New unit was received with dent in top. Replaced top with new one .
Near Irondequoit, NY 14617
David
Job Details: 03/12/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Replaced light pipe due to indicator not illuminating.
Near Rochester, NY 14616
David
Job Details: 03/12/2019
DISHWASHER WHIRLPOOL WDF330PAHT2 Replaced cracked hose connection with new hoses. Unit tested good.
Near Rochester, NY 14626
David
Job Details: 03/12/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM04 Replaced dented door.
Near Victor, NY 14564
Steve
Job Details: 03/12/2019
REFRIGERATOR ELECTROLUX E32AR75JPS1 Quote 5304506363 heat exchanger 59.72297414901 evaporator 85.2411.11 shipping Sealed system labor 317.95Service fee 89.95Found the refrigerator has a low charge . Recommended customer call Electrolux to see if any sealed system parts/labor are covered under warranty. Please refund service fee and part at this time.
Near Rochester, NY 14626
David
Job Details: 03/11/2019
REFRIGERATOR GE TFX20JR Replaced icemaker due to overfilling he ice bucket. Customer to monitor.
Near Rochester, NY 14616
David
Job Details: 03/11/2019
REFRIGERATOR GE GBS18HBMCBB The defrost drain is plugged and has blocked the evaporator fan motor from turning. Defrosted and cleared drain. Fan began running after blockage was cleared.
Near Webster, NY 14580
David
Job Details: 03/11/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 Replaced pantry UI and control due to erratic operation of the interior lights
Near Webster, NY 14580
David
Job Details: 03/11/2019
OVEN MAYTAG MER6600FZ1 Oven liner was bent preventing the top rack from moving freely. Adjusted liner to give the racks proper clearance. Racks now move much easier.
Near Penfield, NY 14526
David
Job Details: 03/11/2019
REFRIGERATOR KITCHENAID KRFF302ESS01 Spoke to customer and preordered damper. Instructed the. To turn the freezer temperature up to 2 degrees to mitigate frosting inside the damper assembly ; ordrng 1 WPW10594329 (control )
Near Rochester, NY 14609
Shaiman
Job Details: 03/11/2019
WASHER MAYTAG MVWC565FW "Connector on cap was faulty resulting in motor failure. Replaced motor and cap, unit testing good."
Near Rochester, NY 14622
Shaiman
Job Details: 03/11/2019
WASHER WHIRLPOOL WTW4850HW1 Control on back order. Rescheduled until part arrival.; ordrng 1 W11256099 (CONTROL)
Near Webster, NY 14580
Shaiman
Job Details: 03/11/2019
WASHER FRIGIDAIRE LTF2140ES3 "Unit spins, drains and completes cycles. Further explanation from customer suggests the unit requires a control board. Customer declined further repair."
Near Webster, NY 14580
Shaiman
Job Details: 03/11/2019
DISHWASHER WHIRLPOOL WDF760SADT0 Replaced control & drain pump. Unit testing good.
Near Webster, NY 14580
Shaiman
Job Details: 03/11/2019
WASHER MAYTAG MHWZ600TW00 Replaced seized drain pump. Unit testing good.; dspstn on spec-tagged invntry: 1 WPW10730972 PUMP
Near Rochester, NY 14613
Shaiman
Job Details: 03/11/2019
WASHER WHIRLPOOL WTW5000DW2 Water is leaking from water valve in the house. Unit testing good.
Near Rochester, NY 14618
Evan
Job Details: 03/11/2019
OVEN KITCHENAID KODE500ESS04 Replacing UI due to unit displaying LCD keypad mismatch error code.Replaced UI Ran test bake cycle for both ovens Unit tested good
Near Rochester, NY 14610
Evan
Job Details: 03/11/2019
DRYER WHIRLPOOL WED5620HW0 Customer stated unit is not heating on any cycle except timed dry. Checked for error codes. No codes presentUnit is heating but not running heater long enough during cycle. Ordering thermostat; ordrng 1 280148 (cutoff-tml)
Near Rochester, NY 14609
Evan
Job Details: 03/11/2019
DRYER FRIGIDAIRE FFLG3911QW1 Replacing thermal fuse due to unit not heating. Replaced fuse Ran test cycle Unit tested good
Near Rochester, NY 14609
Evan
Job Details: 03/11/2019
WASHER MAYTAG MVWC465HW2 Replacing control due to pressure sensor failing to sense amount of water in tub. Replaced control Ran test cycle Unit tested good
Near Rochester, NY 14618
Evan
Job Details: 03/11/2019
DRYER WHIRLPOOL MED6000XW0 Customer stated unit was screeching while drum was spinning. Upon inspection discovered that rollers and idler pulley were sticking Cleaned rollers and roller shaft Cleaned idler pulley and idler pulley shaft Reassembled unitRan test cycle Unit tested good Dryer vent cleaning Scott Koepke Office : 866-498-7233Cell: 585-441-7227
Near Fairport, NY 14450
Dave
Job Details: 03/11/2019
REFRIGERATOR KITCHENAID KSC23C8EYB02 "Refrigerator and freezer temperatures are warm .found the evaporator cover in the freezer had popped off in the back also the refrigerator evaporator cover wasn't very tight . Put refrigerator in diagnostics tested , FC thermistor and RC thermistor both tested good . Tested evaporator fan motor for both refrigerator and freezer. Both tested good . Ran test four which checks compressor ,Compressor fan motor tested good . Looked at the frost pattern on evaporator . Did not have an even frost pattern may have been due to door being open . Refrigerator may need sealed system work .. customer will monitor temperatures."
Near Penfield, NY 14526
Dave
Job Details: 03/11/2019
DRYER MAYTAG MED5500FC1 Check vent light comes on . Looked for error codes found F4 E3 restricted air flow . Used vent tester and the reading came up poor air flow . . Found no issues with dryer . Vent needs to be cleaned. Charged service charge .
Near Rochester, NY 14620
Evan
Job Details: 03/11/2019
DISHWASHER KENMORE 665.13899K801 Did not have intended part for job. Reordering control ; ordrng 1 WPW10285180 (cntrl-elec)
Near Rochester, NY 14619
Evan
Job Details: 03/11/2019
WASHER MAYTAG MVWC565FW1 Customer stated unit had shut off during cycle. Upon inspection discovered control was not accepting commands. Could not get unit into diagnostic. Inspected control led verification light was not on Ordering control; ordrng 1 W11162438 (CONTROL)
Near Rochester, NY 14606
Shaiman
Job Details: 03/11/2019
DRYER MAYTAG MGDC215EW0 Unit is making a grinding/rattling noise. Suspected bad roller bearings. After running unit for a longer period of time the noise began to show itself more from the motor. Replacing motor.; ordrng 1 279827 (motor!dryer)
Near Webster, NY 14580
Dave
Job Details: 03/11/2019
RANGE WHIRLPOOL GW397LXUQ07 Replaced ignitor tested oven . Tested good .
Near Ontario, NY 14519
Dave
Job Details: 03/11/2019
REFRIGERATOR WHIRLPOOL WSF26C2EXF01 Replaced start device for refrigerator turning on intermittently. Refrigerator is working and at correct temperatures. Ice maker still not working . Refrigerator needs new icemaker . Ordering new ice maker WPW10251076 customer paid in full for repairs . ; ordrng 1 WPW10251076 (icemaker)
Near Canandaigua, NY 14424
Dave
Job Details: 03/11/2019
WASHER MAYTAG MVWX655DW1 Washer making noise while spinning . Found no error codes. . Found the gearcase was sitting to low on a carpet floor possibly dragging . Found debris underneath wash plate . . Removed debris . Adjust legs up . Tested washer in auto diagnostics. Tested good . Calibrated machine . Tested good .
Near Mendon, NY 14506
Steve
Job Details: 03/11/2019
REFRIGERATOR MAYTAG MFI2269VEW4 Customer complaining of user interface not coming back on after power outage for a few hours. Complaining of ice on freezer floor. Replaced main control and drain tube. Cleaned the plugged coils. Removed all ice accumulation. ; used 1 W10619951 (TUBE-DRAIN) from stock
Near Pittsford, NY 14534
Steve
Job Details: 03/11/2019
REFRIGERATOR AMANA ART318FFDW03 26 in fresh food section and -4 in freezer. Called tech line again sr# 7724299174 tech line deemed unit unrepairable. Manufacturer is going to contact customer within 5 business days.
Near Rochester, NY 14626
Evan
Job Details: 03/11/2019
WASHER WHIRLPOOL WTW8040DW4 Customer stated unit was producing banging noise while in spin or agitate. Checked for codes no codes present. Ran test cycle During spin agitation could hear noise customer was referring too. Gear case bearing is failing.Ordering gear case ; ordrng 1 W10811956 (GEAR CASE)
Near Rochester, NY 14624
David
Job Details: 03/11/2019
FREEZER KENMORE 253.260821 Unit is displaying a communication error. Display shuts off when door is moved due to a break in the harness at the hinge. The door has to be replaced to repair quoted for door 216531256 456.88they will cAll back with an answer; rqstng P&A on 1 216531256 (door panel)
Near Rochester, NY 14624
David
Job Details: 03/11/2019
COOKTOP WHIRLPOOL WFG525S0HV Replaced bake electrode due to poor ignition. Unit tested good after install customer to monitor.
Near Churchville, NY 14428
David
Job Details: 03/11/2019
WASHER MAYTAG MVWB865GC0 Customer concerned with how the unit is cleaning. Found an overload error in diagnostics. Cleared code and ran autotest and service calibration. Unit tested good. Customer is not happy with normal operation of the machine.
Near Rochester, NY 14618
Steve
Job Details: 03/11/2019
MICROWAVE KITCHENAID n/a Already looked at unit last year with previous owners and it is to old to get any parts. Waived service fee.
Near Brighton, NY 14610
Steve
Job Details: 03/11/2019
REFRIGERATOR WHIRLPOOL WRS321SDHV00 "Replaced main control, user interface and defrost thermistor for not defrosting. The evaporator was full of frost again. Removed all the frost. The refrigerator tested good. ; used 1 WPW10383615 (THERMISTER-FREEZER) from stock"
Near Rochester, NY 14610
Steve
Job Details: 03/11/2019
REFRIGERATOR WHIRLPOOL WRS322FDAM04 Replaced thermostat for inconsistent temps in unit. Recommended customer to place a couple gallon jugs of water in freezer to help stabilize temps during the defrost cycle due to the delicate foods they have in freezer.
Near Spencerport, NY 14559
David
Job Details: 03/11/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Right hand door hinge collars was slipping off of the hinge. Raines right hand door and leveled unit to level off doors. Unit tested good.
Near Pittsford, NY 14534
Steve
Job Details: 03/11/2019
REFRIGERATOR KENMORE 106.536443 Customer concerned with noises from refrigerator. Found the noises are from frost melting in defrost. Ice maker just cycled and called for water. Cleaned the condenser coils. The refrigerator tested good.
Near Honeoye Falls, NY 14472
Steve
Job Details: 03/11/2019
DISHWASHER WHIRLPOOL WDT710PAHW1 The left spring was loud when opening and closing. Found the spring contacting the frame. Bent hinge and spring works as expected. The dishwasher was leaking from front center of unit. Lowered back of matching for water to deep in front. Tested dishwasher and it did not leak.
Near Rochester, NY 14621
Evan
Job Details: 03/11/2019
RANGE WHIRLPOOL WFG505M0BB2 Replacing gas valve regulator due to unit failing to distribute gas correctly. Burners would not light if oven was on. Replaced regulator Ran test cycle Unit tested good
Near Mount Morris, NY 14510
Steve
Job Details: 03/11/2019
WASHER MAYTAG MVWX655DW1 Found washplate was stripped. Ordering hub and washplate. Found the power is not grounded. Customer is going to repair outlet. ; rqstng P&A on 1 W10528947 (drive hub kit) and 1 W10902814 (washplate)
Near Rochester, NY 14618
Shaiman
Job Details: 03/11/2019
DRYER MAYTAG MGD6000XW2 Customer canceling current check. Refused to replace.
Near Rochester, NY 14616
David
Job Details: 03/11/2019
WASHER MAYTAG MVWC565SW Unit was not spinning due to a weak capacitor. Replaced capacitor and calibrated.; used 1 W11158831 (CAPACITOR) from stock
Near Rochester, NY 14609
Gary
Job Details: 03/11/2019
REFRIGERATOR AMANA ASD2522WRS01 "Installed new water dispenser line to replaced dry rotted and leaking water line, installed ice door kit to correct unit that wasn't dispensing ice. Checked completely, checked okay."
Near Rochester, NY 14617
Gary
Job Details: 03/11/2019
WASHER MAYTAG MVWC565FW0 "Replaced control that had power but was not accepting commands, when trying to test and calibrate, the control shorted out, found shorted winding in the drain pump, ordering drain pump and control.; ordrng 1 W10876600 (drain pump) and 1 W11116594 (cntrl-elec)"
Near Rochester, NY 14620
Gary
Job Details: 03/11/2019
REFRIGERATOR GE GTS22CMARBB "Found cold air inlet and return lines to the fridge section blocked with ice, door was most likely left open, defrosted vents and checked airflow,. Checked okay, advised customer to watch the doors."
Near Rochester, NY 14626
Gary
Job Details: 03/11/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Repaired noisey fan that had some styrofoam around it.
Near Rochester, NY 14621
David
Job Details: 03/11/2019
RANGE WHIRLPOOL WFG550S0HZ0 Replaced broil ignitor due to poor ignition. Broil tested good after install.
Near Rochester, NY 14617
David
Job Details: 03/11/2019
REFRIGERATOR GE GSS25LGMAWW Water filter was very clogged and leaking causing the ice maker issues. Customer had the freeze at the coldest setting causing frozen items in the fridge. Adjusted settings.
Near Hilton, NY 14468
Gary
Job Details: 03/11/2019
RANGE KITCHENAID KSGB900ESS1 "Found wire touching rotor on the the convection fan, rerouted wire. Tested okay."
Near Webster, NY 14580
David
Job Details: 03/11/2019
DISHWASHER KITCHENAID KDTE254ESS0 Reinstalled dispenser gasket. Unit tested good.
Near Ontario, NY 14519
David
Job Details: 03/11/2019
REFRIGERATOR WHIRLPOOL GSF26C4EXY03 Unit is not defrosting again. Defrost circuit testing good. Ordering controls. Atec warranty. ; ordrng 1 W11088499 (CONTROL)
Near Spencerport, NY 14559
Gary
Job Details: 03/11/2019
WASHER MAYTAG MVWB766FW1 "I know it's making the noise on this machine, need to call the tech line. Advise customer that I will call the tech line Monday and get a hold of him.; schdld next appmnt for 3/11 MON !"
Near Rochester, NY 14611
Shaiman
Job Details: 03/07/2019
WASHER WHIRLPOOL WFW75HEFW F3E1 and F8E1 codes upon arrival. Discovered hot water valve was turned off. Unit would violently shake during spin cycle. Tech line recommended replacing suspension and inner tub. Upon further investigation discovered shipping bolts were still installed. Removed bolts. Unit testing good.SR: 7724297961
Near Rochester, NY 14612
Shaiman
Job Details: 03/07/2019
DRYER MAYTAG MGDC400BW2 Igniter and gas coils are testing good. Unit failed airflow test. Advising customer to clean the vent.
Near Hamlin, NY 14464
Gary
Job Details: 03/07/2019
DRYER ROPER RED4516FW0 Repaired misaligned roller causing loud rumbling noise
Near Webster, NY 14580
Evan
Job Details: 03/07/2019
DISHWASHER MAYTAG MDB8949SAM0 Customer stated unit was not responding to commands and would start cycle on it's own. Upon inspection discovered that UI had silver migration on ribbon cable.Called techline to report findings Sr: S25462Sr code covers part cost onlyReplaced UI Ran test cycle Unit tested good
Near Webster, NY 14580
Evan
Job Details: 03/07/2019
WASHER WHIRLPOOL WTW6300SG0 Customer stated unit was not draining and had tech from other company diagnose issue as drain pump failing. Upon inspection discovered pump was failing impeller would not spin to remove water from cabinet. Replaced pump Ran test cycle Unit tested good
Near Webster, NY 14580
Evan
Job Details: 03/07/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Customer stated dished were not coming clean. Upon inspection checked for error codes. No codes present. Ran test cycle . During fill portion of cycle could tell unit was not adding enough water. Inspected valve discovered that in,tested valve had kink in line causing unit not to fill fully. Straightened line ran reset cycle again.Unit now filling as it should Unit tested good"
Near Webster, NY 14580
Evan
Job Details: 03/07/2019
DISHWASHER MAYTAG MDB8959SFZ4 Customer stated top rack was falling due to track breaking. Upon inspection discovered that rack was falling due to left side track breaking at welds. Tech is unable to installed new track due to customer installing new floor after dishwasher was installed. Tech is unable to remove dishwasher without potentially damaging floor. Made customer aware off issue. Customer to contact office once issue with floor is resolved ; dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK
Near Rochester, NY 14625
Shaiman
Job Details: 03/07/2019
DISHWASHER WHIRLPOOL WDT720PADW2 Unit is leaking from diverter. Customer declining repair.
Near Canandaigua, NY 14424
Dave
Job Details: 03/07/2019
REFRIGERATOR WHIRLPOOL GX5FHTXVY010 Icemaker not making ice . Tried getting the old icemaker to move with jumper . Did not . Replaced ice maker tested unit . Tested good ..
Near Canandaigua, NY 14424
Dave
Job Details: 03/07/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Replaced water intake valve due to water filling the tub up in the dishwasher even when unit is off . Tested unit tested good .
Near Canandaigua, NY 14424
Dave
Job Details: 03/07/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ00 Replaced left hand side door for warping and not allowing the door switch to be pushed in Tested refrigerator tested good
Near Fairport, NY 14450
Dave
Job Details: 03/07/2019
REFRIGERATOR WHIRLPOOL MSC21C6MFZ00 Replaced damper due to being loud . Tested unit . Tested good
Near Victor, NY 14564
Dave
Job Details: 03/07/2019
DISHWASHER WHIRLPOOL WDT780SAEM2 Top rack adjuster broken . The wheel won't stay on . Replaced both adjusts on top rack . Tested dishwasher tested good.
Near Mendon, NY 14506
Dave
Job Details: 03/07/2019
DRYER AMANA NGD4600YQ0 Start button had fallen into console. Put start button back into place . Put old knob on start button tested good . Suggested getting the vents clean and changed to better pipes . Gave pro tech phone number 585-377-3177 for getting venting done
Near Pittsford, NY 14534
Steve
Job Details: 03/07/2019
REFRIGERATOR AMANA ART318FFDW03 -7 degrees in freezer. 14 in fresh cycle. Called tech sr#7724299174 They had me restrict the warm air returns by half to get unit to cool properly. If problem persists they want us to call them back.
Near Rochester, NY 14609
Shaiman
Job Details: 03/07/2019
DISHWASHER MAYTAG MDBH979SAM0 Water leaking from side of unit. Door seal is partiality torn. Leveled unit & replacing door seal.; ordrng 1 W10300924V (door seal)
Near Rochester, NY 14618
Steve
Job Details: 03/07/2019
REFRIGERATOR MAYTAG MFI2266AES Found ice stuck on top of teeth and ice in maker also. Had to reset power to get Im to run. Replace ice maker for to much ice production. ; dspstn on spec-tagged invntry: 1 D7824706Q ICEMAKER
Near Rochester, NY 14609
Shaiman
Job Details: 03/07/2019
WASHER MAYTAG MVWC565FW "Replaced actuator, unit still won’t agitate or spin. Replacing motor and capacitor. Customer is inquiring with purchase dealer about exchanging machine. In the event the return is approved parts will not be necessary. ; rqstng P&A on 1 W11026785 (motor-drve) and 1 W11158831 (CAP)"
Near Rochester, NY 14623
Steve
Job Details: 03/07/2019
WASHER MAYTAG MHW5500FW1 Replaced air trap for washer getting stuck in drain mode and f3 error. The washer tested good.
Near Rush, NY 14543
Steve
Job Details: 03/07/2019
RANGE WHIRLPOOL WFE525S0HV1 Replaced main control for no heat at broil or bake. The range tested good.
Near Rochester, NY 14622
Shaiman
Job Details: 03/07/2019
WASHER AMANA NTW4516FW2 New control board failed after installation. Called tech line. Instructed to replace drain pump and control due to low ohm reading of pump. ; ordrng 1 W10919003 (pump-water) and 1 W11170317 (CONTROL)
Near Spencerport, NY 14559
Gary
Job Details: 03/07/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Replaced refrigerator compartment evaporator fan that was noisy, replaced door latch lock that was not engaging on door. Checked complete everything OK."
Near North Chili, NY 14514
Gary
Job Details: 03/07/2019
REFRIGERATOR WHIRLPOOL WRT318FZDM02 "Replaced control and thermistor, cuts away foam from the thermistor. Advised customer to keep foods away from the vents."
Near Rochester, NY 14624
Gary
Job Details: 03/07/2019
REFRIGERATOR MAYTAG MFI2570FEZ02 Replaced broken frame and center rail that were not allowing the crisper drawers to open and close. Checked okay.
Near Rochester, NY 14618
Evan
Job Details: 03/07/2019
COOKTOP JENN AIR JGD8345ADB Customer stated unit was producing popping noise when shutting off. Upon inspection discovered bottom of burner where ignitor sits had rusted out there were 2 large holes in bottom of burner. This is causing popping due to airflow. Ordering replacement burner.Service call fee and labor are on job #79981; ordrng 1 WP3403M075 (BURNER)
Near Rochester, NY 14624
Gary
Job Details: 03/07/2019
REFRIGERATOR KITCHENAID KRFC302ESS00 "Replaced warped door Molly and that was not allowing the door to close properly. Replaced door switches that were not turning the lights off. Checked completely, checks OK"
Near Rochester, NY 14624
Gary
Job Details: 03/07/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Replaced dented tub and front panel. Checked unit operation.
Near Churchville, NY 14428
Gary
Job Details: 03/07/2019
DRYER WHIRLPOOL LDR3822PQ2 Repaired binding blower wheel that was making noise when the unit was running. Checked okay.
Near Ontario, NY 14519
Evan
Job Details: 03/07/2019
DISHWASHER JENN AIR JDB9600CWP93 Customer stated unit was leaking. Upon inspection discovered that right side trim piece was warped causing unit door not to seal properly.Customer had unit plugged out from wall and had accidentally unplugged unit. I am unable to plug unit back into to run machine due to power cord being too short.Customer will need to disconnect at junction box and plug unit back in the reconnect at junction box. Was not able to run machine so cannot properly diagnose.I have not collected a service call fee yet. Rescheduling for 03/07 between 12-3; ordrng 1 W10736482 (trim-tank)
Near Williamson, NY 14589
Evan
Job Details: 03/07/2019
WASHER MAYTAG MHW3505FW1 Customer stated unit is still not dispensing fabric softener. Ran test cycle. During test cycle removed dispenser drawer to confirm unit was filling during C03 portion of test cycle unit should be filling fabric softener cup and unit was not.Ordering dispenser and water valve. ; ordrng 1 W10575334 (disp.drawer assy) and 1 W10599356 (water inlet valve)
Near Livonia, NY 14487
Steve
Job Details: 03/07/2019
REFRIGERATOR KITCHENAID KRFC300ESS01 Found fill tube full of ice. Removed ice. The customer has low water flow to refrigerator. Customer is going to replace saddle valve. The ice maker tested good.
Near Victor, NY 14564
Dave
Job Details: 03/07/2019
DRYER WHIRLPOOL WED8500DC4 Replaced control . Unit still not turning on . User interface that came in was just the plastic console. Need the touch screen W11158455 . Called techline SR 7724301793 . Checked power coming into unit 240 coming in . Check voltage to user interface. Has power going to use interface. Ordering user interface.; ordrng 1 W11158455 ( PANEL-CNTL)
Near Hilton, NY 14468
Shaiman
Job Details: 03/07/2019
DISHWASHER KITCHENAID KDTE254ESS2 Replaced motor and control board. Unit testing good.
Near Rochester, NY 14626
Shaiman
Job Details: 03/07/2019
RANGE WHIRLPOOL WFG320M0BW2 Replaced door glass. Unit testing good.
Near Brockport, NY 14420
Gary
Job Details: 03/07/2019
DISHWASHER MAYTAG MDB8959SFZ4 "Replaced upper rack rails that the spot welds had broken on causing upper rack to fall. Tested okay.; used 1 W11259785 (TRACK), and 1 W11259786 (TRACK) from stock"
Near Honeoye Falls, NY 14472
Steve
Job Details: 03/07/2019
DRYER KENMORE 11072832100 "Found the belt was broken. Replaced belt ,rollers and idler pulley with maintenance kit and the dryer tested good. ; used 1 4392065 (REPAIR KIT) from stock"
Near Victor, NY 14564
Steve
Job Details: 03/07/2019
DISHWASHER KITCHENAID KDTE104ESS4 "Replaced upper rack rails for door not closing. Ordering cabinet seal that was damaged during repair. ; ordrng 1 W10864081 (seal), dspstn on spec-tagged invntry: 1 W10300924V GASKET , used 1 W11048934 (RACK RAIL), and 1 W11048936 (RACK RAIL) from stock"
Near Webster, NY 14580
Steve
Job Details: 03/07/2019
RANGE JENN AIR JES1750ES1 Found the oven under heating. Reset the control in diagnostics and Calibrated oven up 20 degrees. The customer is going to monitor.
Near Rochester, NY 14609
Steve
Job Details: 03/07/2019
REFRIGERATOR KITCHENAID KSRV22FVSS04 Replaced compressor for seized compressor. The refrigerator tested good.
Near Rochester, NY 14623
Steve
Job Details: 03/07/2019
DRYER WHIRLPOOL WGD87HEDW1 Replaced rollers and idler pulley for bad bearing in rollers causing loud operation. The dryer tested good. ; used 1 4392067 (REPAIR KIT) from stock
Near Churchville, NY 14428
Dave
Job Details: 03/07/2019
DISHWASHER WHIRLPOOL WDT750SAHV0 Dishwasher not turning on. No power to dishwasher. Breaker had popped. Flipped breaker power is now at the outlet but dishwasher not turning on . Opened up power connector box. Found the black wire was out of the wire nut and that's what sparked . Fixed wires to dishwasher. Dishwasher now turning on . Dishwasher was leaking from inlet water valve . Tightened water hose connection . Tested dishwasher in auto diagnostics. No errors. Unit tested good .
Near Rochester, NY 14620
Dave
Job Details: 03/07/2019
DISHWASHER WHIRLPOOL GU2455XTSB0 Dishwasher not spraying very good . Found the chopper blade area was full of debris like glass . Removed debris tested dishwasher tested good.
Near Fairport, NY 14450
Dave
Job Details: 03/07/2019
DISHWASHER MAYTAG MDB7100AWS Right hand side stopper on the back of the rail had fallen off . Reattached stopper tested top rack tested good.