Near Lima, NY 14485
Steve
Job Details: 04/17/2019
WASHER WHIRLPOOL WTW5000DW2 Replaced control and water valve for persistent long fill error codes. filled and agitated The washer filled to proper level and started agitating.
Near Canandaigua, NY 14424
Dave
Job Details: 04/17/2019
REFRIGERATOR JENN AIR JFC2290REY00 Damper was making a lot of noise . Replaced damper . Customer changed water tap for slow water . Tested unit tested good .
Near Geneva, NY 14456
Dave
Job Details: 04/17/2019
WASHER WHIRLPOOL WTW4816FW2 Washer not turning on . Washer was leaking . Customer found leak . Control led light wasn't on . Unplugged and reseated wires on the control .Plugged unit back in . Turned on and calibrated washer and ran auto diagnostics . Washer tested good .
Near Canandaigua, NY 14424
Dave
Job Details: 04/17/2019
WASHER WHIRLPOOL WFC7500VW2 Drain pump not turning on called techline SR 7724634300 . Ohm pump from wire harness was open . Replaced pump . Checked the wire harness tested good . Ran washer in test mode . Tested good .
Near Mount Morris, NY 14510
Steve
Job Details: 04/17/2019
OVEN WHIRLPOOL WFG530S0ES0 Replaced main control and spark module for gas lighting and immediately turning off the range tested good.
Near Hilton, NY 14468
David
Job Details: 04/17/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Replaced right side door due to scratch.
Near Victor, NY 14564
Dave
Job Details: 04/17/2019
REFRIGERATOR GE GSCF3PGXCFWW Replaced left hand ice bin rail . Tested unit tested good .
Near Hilton, NY 14468
David
Job Details: 04/17/2019
WASHER MAYTAG MVWB765FW0 Replaced control and valve due to unit not completing cycles. Calibrated and tested.
Near Webster, NY 14580
Evan
Job Details: 04/17/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Customer stated upper rack was falling down due to adjuster wheels falling off causing rack to fall. Replaced adjusters Unit tested good
Near Webster, NY 14580
Evan
Job Details: 04/17/2019
WASHER WHIRLPOOL WFW92HEFW0 Customer stated unit was flashing f9e1 error code (long/no drain) attempted to run drain and spin unit would not drain. Checked pump for incoming voltage pump was receiving 120v. Pump itself is failing. Vacuumed out water. Replaced pump Ran diagnostic cycle Unit now draining as it should Unit tested good
Near Marion, NY 14505
Evan
Job Details: 04/17/2019
WASHER FRIGIDAIRE FAFS4073NW0 Customer stated unit was filling with water on its own. Ran diagnostic cycle. Unit displaying E11 error code for water inlet failure. Cleared code. Ran test cycle orbeseved unit filling and draining several times. Solenoid for hot and cold valve are actuating as they should. Neither valve is staying open. Can not replicate issue at this time. Just collecting service call fee customer to monitor and report back if issue is to arise again.
Near Rochester, NY 14624
Gary
Job Details: 04/16/2019
DISHWASHER KITCHENAID KDTE404DSP0 Replaced torn door gasket that was leaking. Tested okay.; used 1 W10300924V (GASKET) from stock
Near Rochester, NY 14621
Evan
Job Details: 04/16/2019
DRYER GE DCVH680GJ1MR Customer is still experiencing same issue with unit. Door is opening during cycle causing unit to stop. When restarting cycle unit will turn on but not spin drum. Swapped door to other side of unit. Switching door due to old door continually popping open during cycle. Ran unit once door was swapped for 1/2 hour unit never popped door open and completed cycle as it should. Customer to monitor and report back if issue persists. ATEC WARRANTY due to same issue from previous visit
Near Palmyra, NY 14522
Dave
Job Details: 04/16/2019
WASHER MAYTAG MHW3505FW1 Spring had fallen off the the bellow causing the bellow to be loose and leak . Replaced spring and tested unit tested good no leaks .
Near Rochester, NY 14618
Dave
Job Details: 04/16/2019
MICROWAVE KITCHENAID KMHC319ESS4 Microwave not getting as hot as it should . Checked for error codes no codes. Did a factory reset on unit . Microwave is working as it should .
Near Rochester, NY 14625
Dave
Job Details: 04/16/2019
OVEN KITCHENAID KOSE507EBL00 Replaced thermostat on rear of oven due to not heating . Tested unit . Tested good ; dspstn on spec-tagged invntry: 1 WP4449751 THRMST-FIX
Near Fairport, NY 14450
Dave
Job Details: 04/16/2019
WASHER MAYTAG MVWB835DW1 Replaced control on unit . The user interface that was sent was the wrong one . Correct part number on box wrong part . Used part from another job W11115285 that has the same user interface. Calibrated unit and ran auto diagnostics. Tested good .; used 1 W11115285 (PANEL-CNTL) from stock
Near Pittsford, NY 14534
Dave
Job Details: 04/16/2019
DISHWASHER WHIRLPOOL GU1200XTLS2 Dishwasher drains but is leaking . Needs new motor sump . Quoted customer will look into buying a new unit .
Near Pittsford, NY 14534
Dave
Job Details: 04/16/2019
REFRIGERATOR GE PS123MGTABV Refrigerator temperature in fresh food is 43 and freezer is 10 . Refrigerator needs sealed system work . Charged service call .
Near Rochester, NY 14609
Evan
Job Details: 04/16/2019
WASHER MAYTAG MVWX700XL0 Customer stating that unit is not cleaning clothes properly. Checked for error codes unit displaying off balance Load error code. (F0E5 ) Ran calibration cycleRan diagnostic cycleDuring spin potion of cycle discovered basket was wobbling during spin. Tightened drive hub Unit test good Customer is claiming they have coverage through aig contract # 311491292 customer is contacting warranty company to confirm coverage. This is why tech is marking as incomplete. Payment of $ 89.95 plustax will need to be collected if unit is out of warranty ; O-emld tckt
Near Webster, NY 14580
Evan
Job Details: 04/16/2019
WASHER WHIRLPOOL MVWX655DW1 Customer stated unit was not running correctly items were coming out wet. Upon inspection discovered that unit was displaying f7 e1 basket speed fault. Drive hub teeth are stripped causing issue. Replaced drive hub Ran calibration cycle Ran diagnostic cycle Unit tested good ; used 1 W10528947 (HUB) from stock
Near Livonia, NY 14487
Dave
Job Details: 04/16/2019
WASHER MAYTAG MVWX655DW1 Washer not turning on . Plugged everything from control but power. Control turned on and was able to get into diagnostics found error code F2E3 switch mismatch . Plugged everything back in control wouldn't turn on . Unplugged wire harness for switches on the right . Control turned on . Ordering new switches for the right side W11197418 and wire harness W11211519. Washer would not calibrate the control would just shut off . Bring control as well W11116592 ordering left switches as well W10858095 . W10584422 and harness W10786100; rqstng P&A on 1 W10584422 (switch-cyc) and 1 W10786100 (harns-wire) and 1 W10858095 (switch-cyc) and 2 W11197418 (switch-cyc)s and 1 W11211519 (harns-wire)
Near Hilton, NY 14468
David
Job Details: 04/16/2019
REFRIGERATOR WHIRLPOOL WRS325FDAB06 Replaced UI due to Igniting issue. New control working properly.
Near Rochester, NY 14626
David
Job Details: 04/16/2019
REFRIGERATOR GE GSCS3PGXCFSS Installed tube heater kit. Atec warranty. Customer to monitor for wafted.
Near Rochester, NY 14624
Shaiman
Job Details: 04/16/2019
WASHER MAYTAG MVWC465HW2 Customer concerned that water is leaking from the machine. Discovered the cold water inlet hose was not tight. Tightened hose. Unit testing good.
Near Rochester, NY 14624
Gary
Job Details: 04/16/2019
WASHER WHIRLPOOL WTW5000DW1 Replaced the a control that was constantly clicking. Calibrated and tested okay.
Near Rochester, NY 14612
Gary
Job Details: 04/16/2019
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 I eplaced dented freezer door and scratched fresh food handles.
Near Macedon, NY 14502
Evan
Job Details: 04/16/2019
OVEN WHIRLPOOL WFG515S0EW1 Customer is stating that items are coming out overcooked. Ran preheat up to 350. Took reading with digital thermometer. Unit is 20-30 degrees higher than temp being displayed on control. Calibrated unit done -20 degrees. Sensor is failing to sense temperature correctly still after calibration. Ordering temp sensor ; ordrng 1 W10833885 (TEMP SENSOR)
Near Rochester, NY 14621
Gary
Job Details: 04/16/2019
REFRIGERATOR WHIRLPOOL WRF560SMYB02 "Unit was checking okay, customer accidentally had some frozen foods holding the door open, unit was not cold enough to make ice, charged service call only."
Near Hilton, NY 14468
David
Job Details: 04/16/2019
WASHER WHIRLPOOL WTW8500BW0 Rescheduled to return with log valve. ; ordrng 1 W10853723 (valve)
Near Rochester, NY 14616
Gary
Job Details: 04/16/2019
DISHWASHER AMANA ADB1400AGW1 Repaired open connection at the watervalve causing no water to go into the dishwasher. Checked okay..; dspstn on spec-tagged invntry: 1 W10872255 VALVE
Near Rochester, NY 14616
Gary
Job Details: 04/16/2019
OVEN WHIRLPOOL WOD51ES4ES01 Replaced noisey upper blower to reducing chirping noise. Checked okay.
Near Rochester, NY 14625
David
Job Details: 04/16/2019
REFRIGERATOR MAYTAG MFI2568AEB Replaced controls due to unit not responding to commands. Unit tested good.
Near Webster, NY 14580
David
Job Details: 04/16/2019
REFRIGERATOR GE GFSS2HCYCSS Replaced defrost thermostat and repaired loose wire to heater. Did not have to replace the heater. Customer to monitor
Near Rochester, NY 14617
Gary
Job Details: 04/16/2019
RANGE WHIRLPOOL WFG361LVT1 Unit needs high voltage wire and ground mod. Ordering the part.; ordrng 1 WPW10701462 (harns-wire)
Near Caledonia, NY 14423
Steve
Job Details: 04/16/2019
RANGE WHIRLPOOL WFG320M0BS3 "Found the bottom drawer handle was not screwed in place added screws and handle checked good. The light bulb was broken inside socket. Removed socket and replaced bulb. Leveled the legs as a courtesy due to back legs all the way down and food sliding to back of pan. ; used 1 8009 (BULB-4OW), and 1 8009 (BULB-4OW DEFECTIVE) from stock"
Near Rochester, NY 14616
Gary
Job Details: 04/16/2019
DISHWASHER AMANA ADB1400AGW0 "Drain hose cracked, ordering drain hose.; ordrng 1 8269144A (drain hose)"
Near Webster, NY 14580
David
Job Details: 04/16/2019
RANGE WHIRLPOOL WFE550S0HZ1 Replaced control due to inconsistent temperatures. Customer to monitor.
Near Canandaigua, NY 14424
Dave
Job Details: 04/16/2019
WASHER MAYTAG MVWB835DW3 Parts that came in were not correct order correct parts W11112656 and bring control with next visit W11170706; ordrng 1 W11112656 (console)
Near Rochester, NY 14612
David
Job Details: 04/16/2019
RANGE WHIRLPOOL KSGB900ESS0 Bake connector and warming drawer connectors were switched on the board preventing the unit from operating properly. Switched the back to the proper location. Unit tested good
Near Rochester, NY 14616
David
Job Details: 04/16/2019
DRYER ROPER REX5634KQ1 Tested dryer for not spinning. Could not find anything wrong with he dryer. Inspected belt and motor. Unit operating normally.
Near Webster, NY 14580
Evan
Job Details: 04/16/2019
RANGE KITCHENAID KSGB900ESS2 Replacing outer door glass due to rim of glass having dent in trim piece.Replaced door glass Unit tested good
Near Hamlin, NY 14464
Gary
Job Details: 04/16/2019
RANGE WHIRLPOOL KFGD500ESS04 "Repaired open connection at the safety valve, tested okay."
Near Groveland, NY 14462
Steve
Job Details: 04/16/2019
WASHER MAYTAG MVWX655DW1 Found gear oil at bottom of transmission. The basket is wobbling during spin making the washer walk. Ordering gear case and suspension. ; rqstng P&A on 1 W11035751 (gearcase) and 1 W11130362 (SUSPENSION )
Near Rochester, NY 14619
Steve
Job Details: 04/16/2019
WASHER MAYTAG MVWB725BW0 Sr#7724622627 tested washer in manual diagnostics. Everything passed. The washer is working as expected. Called tech line and the we tested in auto diagnostics and the washer passed all tests. Talked to customer and they were washing fleece blankets. Possibly out of balance loads.
Near Mendon, NY 14506
Steve
Job Details: 04/16/2019
REFRIGERATOR AMANA ARB2117AB Compressor was not starting. Cleaned plugged coils and put a tester start device on unit. The unit started cooling. Ordering start device. ; ordrng 1 WP12555902 (overload)
Near Rochester, NY 14610
Steve
Job Details: 04/16/2019
DISHWASHER KENMORE 66513403N410 Ordering drain hose for very plugged hose. Ordering pump just in case its needed. ; ordrng 1 8269144A (drain hose) and 1 WPW10348269 (drain pump)
Near Rochester, NY 14605
Shaiman
Job Details: 04/16/2019
WASHER WHIRLPOOL WTW8040DW4 "Before completing a full diagnosis, it was discovered that the unit was not covered under warranty. Customer declined repair. Service fee waived."
Near Rochester, NY 14617
David
Job Details: 04/16/2019
WASHER WHIRLPOOL WTW4816FW2 Unit is not responding due to a faulty control. Ordering control; ordrng 1 W11170319
Near Rochester, NY 14626
Steve
Job Details: 04/16/2019
WASHER WHIRLPOOL WTW7600XW0 Found the washer needs a bearing and possibly a shifter. Tested and bearing is loud. The agitator disengaged while spin was cancelling. The customer is going to replace.
Near Canandaigua, NY 14424
Dave
Job Details: 04/16/2019
DRYER WHIRLPOOL WED4815EW1 "Dryer squeaking. Checked dryer everything looks good . Unit is new . Checked rollers, pulley and belt. All good . Tested unit on high temperature. Ran for a bit . No noises . Tested good ."
Near Rochester, NY 14626
David
Job Details: 04/16/2019
REFRIGERATOR GE GSCS3PGXCFSS Installed tube heater kit. Atec warranty. Customer to monitor for wafted.
Near Rochester, NY 14626
Shaiman
Job Details: 04/16/2019
WASHER WHIRLPOOL WTW5000DW2 "Lid lock will not engage. Replaced lid lock, issue still present. Replacing control board. ; ordrng 1 W11116590 (cntrl-elec)"
Near Fairport, NY 14450
Evan
Job Details: 04/16/2019
OVEN WHIRLPOOL WOS97EC0HZ01 Customer stating user interface is shutting off randomly. Upon arrival interface was not showing anything on display. Display itself was very blurry. Had customer shut off breaker. After Turning breaker back on was able to see display but image was very granulated. User interface is failing.Ordering UI ; schdld next appmnt for 4/18 THU 2-5
Near Rochester, NY 14618
Evan
Job Details: 04/16/2019
DRYER MAYTAG MEDX600XW0 Customer stating unit is screeching while running. Customer had unit disassembled upon arrival. Discovered idler pulley and rollers are sticking causing noise. Ordering dryer repair kit. ; ordrng 1 4392067 (ROLLER KIT)
Near Rochester, NY 14624
Steve
Job Details: 04/15/2019
OVEN JENN AIR JDS1450DP0 On arrival found no error codes. Tested fan. The fan was running abot 2000 rpms. Customer complained that at about 100 degrees the range would error out and shut off. Replaced cooling fan for f8e0 fan error preventing bake. Heated oven to 350 and the range tested good.
Near Rochester, NY 14609
Steve
Job Details: 04/15/2019
DRYER ESTATE TEDS840PQ0 "Replaced white fuse for no heat. Cleaned internal vent. The dryer tested good. ; dspstn on spec-tagged invntry: 1 279816 CUTOFF-THERMAL and 1 279838 ELEMENT , used 1 WP3392519 (FUSE-THERMAL) from stock"
Near Rochester, NY 14616
Steve
Job Details: 04/15/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 7 degrees in freezer. Found coils plugged with hair from dogs. Customer is going to monitor temps over next two days.
Near Webster, NY 14580
Steve
Job Details: 04/15/2019
OVEN WHIRLPOOL WEG745H0FS0 Replaced igniter for not always lighting. The harness connection broke during repair. Replaced wiring harness. Heated oven and it tested good. ; used 1 WPW10701462 (HARNESS-INSULATED) from stock
Near Mount Morris, NY 14510
Steve
Job Details: 04/15/2019
FREEZER MAYTAG MQF1656TEW02 Replaced evaporator fan motor for getting power but not running. Thr freezer tested good.
Near Rochester, NY 14612
David
Job Details: 04/13/2019
REFRIGERATOR MAYTAG MBF2258FEZ02 Fresh food door has scratches and is missing handle plugs. Returning with door and ordering badge and plugs. Ice maker not functioning because the water line was never installed. ; ordrng 2 WP12246610 (plug-hndle)s and 1 WPW10371194 (bin-cntlvr) and 1 WPW10612926 (nameplate)
Near Avon, NY 14414
Steve
Job Details: 04/13/2019
WASHER MAYTAG MHWE550WW01 Customer complaining of water on the floor after use on left side. Customer stated it was coming from door. Quoted for bellow. ; rqstng P&A on 1 WP8182119 (bellow)
Near Rochester, NY 14609
Shaiman
Job Details: 04/13/2019
WASHER MAYTAG NOT AVAILABLE Unit was full of water and clothes upon arrival. Machine would not drain. Recovered about 25-30 gallons of water then attempted to clean drain pump. Obstruction in drain pump caused motor to burn out. Can not replace parts due to missing model and serial tags. Unrepairable.
Near Rochester, NY 14609
Shaiman
Job Details: 04/13/2019
WASHER AMANA NFW7300WW02 Inlet hose got disconnected. Reconnected hose. Unit testing good.
Near East Rochester, NY 14445
Steve
Job Details: 04/13/2019
WASHER MAYTAG MHW5630HW0 Found ui not responding to touch causing unit to not start. Ordering ui; ordrng 1 W11316623 (USER INTERFACE)
Near Rochester, NY 14617
David
Job Details: 04/13/2019
DISHWASHER MAYTAG MDB8959SFE4 Replaced control and keypad due to UI error. Customer to monitor.
Near Rochester, NY 14606
David
Job Details: 04/13/2019
REFRIGERATOR GE GFSL6KEXBLS Checked defrost drain for icing. Drain was clear. There were a few drops of water under the crisper. These were unrelated. Unit tested good.
Near Penfield, NY 14526
David
Job Details: 04/13/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Ice maker displaying lost position code in diagnostics since repair. Was able to fill the mold. Ordering ice maker after customer approves repair ; rqstng P&A on 1 WPW10764668 (ice maker)
Near Rochester, NY 14616
Gary
Job Details: 04/13/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Replaced control that was not sending unit into defrost.Advised customer to make sure food products are not pushed up against the back wall in the fridge compartment. This will cause cooling issues in the fridge section due to airflow restrictions.
Near Rochester, NY 14620
David
Job Details: 04/13/2019
RANGE WHIRLPOOL WEG745H0FS Unit was red tagged due to a leak at the manifold. Ordering and replacing the surface burner manifold; ordrng 1 W10885072 (manifold)
Near Pittsford, NY 14534
Steve
Job Details: 04/13/2019
COOKTOP JENN AIR JGS9900BDS16 Replace back burner assemblies for not lighting. Added screws to fasten all burners. Customer bought knobs.
Near Fairport, NY 14450
Steve
Job Details: 04/13/2019
COOKTOP KITCHENAID KECC604BS00 Found cooktop is good. Tested front right dual burner. Shut breaker off fully and reset. The cooktop worked as expected.
Near Rochester, NY 14609
Steve
Job Details: 04/13/2019
RANGE FRIGIDAIRE LGEF3033KBB Customer complaining of over heating. Tested oven. The heat stayed above target temp about twenty degrees. Calibrated oven down 20. Customer is going to monitor.
Near Rochester, NY 14623
Steve
Job Details: 04/13/2019
VAN FORD TRANSIT CONNECT Oil change air filter changed
Near Rochester, NY 14625
Dave
Job Details: 04/13/2019
OVEN KITCHENAID KOSE507EBL00 Oven not heating . Found the thermostat in the rear is not operating. Ordering new thermostat WP4449751; ordrng 1 WP4449751 (thrmst-fix)
Near Webster, NY 14580
Evan
Job Details: 04/13/2019
DRYER MAYTAG MEDB766FW0 Replacing motor due to old motor producing buzzing sound while unit was running. Replaced motor Ran test cycle Unit tested good
Near Ontario, NY 14519
Evan
Job Details: 04/13/2019
RANGE FRIGIDAIRE FGGF3054KFH Customer stated that unit was not getting up to temp. Removed lower rack to observe ignitor. Ran test preheat up to 350 Unit preheated up to 350 as it should. Opened door to let heat out of cavity. Closed door ignitor began to glow again and lit burner. Once unit hit 350 again flame would go out. Watched unit do this several timesTook temp readings while observing oven cycle unit is maintaining correct temperature.Cannot find issue with unit at this time. If issue persists order oven temp sensor (316490003)Customer to monitor and report back if issue persists
Near Rochester, NY 14609
Evan
Job Details: 04/13/2019
RANGE FRIGIDAIRE FGEF3055MFF Customer stated unit would not run a bake or broil cycle. Tested bake and broil elements for continuity all elements tested good (closed) checked voltage unit is receiving 240v. Control board is causing issue really on control board is failing. Control board will need to be replaced quoted customer for repair...(5304495521)Control Board $240.00(316419828) Overlay $16.00Labor $34.95 Service call fee $89.95 Customer has paid service call fee. Customer would like to discuss repair with husband and will contact office if they would like to proceed
Near Honeoye Falls, NY 14472
Dave
Job Details: 04/13/2019
REFRIGERATOR WHIRLPOOL WRX735SDHV00 Replaced right hand door due to having a dent . Tested door tested good . No damage
Near Webster, NY 14580
Dave
Job Details: 04/13/2019
REFRIGERATOR WHIRLPOOL ED5LVAXWQ00 Freezer drain was plugged . Ice freezing in the bottom . Cleaned debris out of drain tube and defrosted the ice build up . Drain is now clear and will work properly.
Near Pittsford, NY 14534
Dave
Job Details: 04/13/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Replaced sump pump. Due to no operation. Tested unit in auto diagnostics. Tested good .
Near Pittsford, NY 14534
Dave
Job Details: 04/13/2019
DISHWASHER KITCHENAID KUDS30FXSS8 Chopper blade is worn out . Replaced chopper blade W10083957V .Tested unit in auto diagnostics. Tested good.; used 1 W10083957V (CHOPPER 4 BLADE) from stock
Near Rochester, NY 14606
Gary
Job Details: 04/13/2019
WASHER MAYTAG MVWB765FW1 "Unit had communication errors between user interface and main control, replaced main control ordering user interface.; rqstng P&A on 1 W11135391 (console)"
Near Webster, NY 14580
Evan
Job Details: 04/13/2019
DISHWASHER KITCHENAID KDPE234GPS0 Customer stated dishes were coming out wet at end of cycle. Checked for error codes. Unit was flashing f7e1 error code (no heat). Ran diagnostic cycle. During cycle discovered that water entering machine was cold causing thermostat to turn heater off. Spoke with customer about running hot water at sink briefly before starting unit to ensure hot water is entering unit. Also discovered customer was not using rinse aid. Recommended using rinse aid for better drying results also. Unit tested gold
Near Rochester, NY 14612
Gary
Job Details: 04/13/2019
RANGE WHIRLPOOL KSGB900ESS0 Replaced fan and control that were causing a slow fan error code. Replaced holder that the electrode was loose on front left.
Near Rochester, NY 14624
Gary
Job Details: 04/13/2019
REFRIGERATOR WHIRLPOOL WRF560SMYW04 Remove jammed ice cube from icemaker not allowing icemaker to cycle.
Near Rochester, NY 14624
Gary
Job Details: 04/13/2019
COOKTOP WHIRLPOOL WFG525S0HV Replaced spark module that was sending a weak spark to the bake igniter. Tested OK.
Near Rochester, NY 14624
Gary
Job Details: 04/13/2019
DRYER WHIRLPOOL LG7681XSW3 "Replaced broken belt, checks okay; used 1 341241 (BELT) from stock"
Near Penfield, NY 14526
Evan
Job Details: 04/13/2019
RANGE WHIRLPOOL WEG750H0HZ0 Customer stated unit was not getting up to temp. Ran test preheat to 340 with digital thermometer in oven unit. Unit is off by 15 degrees according to thermometer. Calibrated unit up 15 degrees. Customer also stating door is not shutting properly does not seal at top correctly. Customer is going to monitor oven temp after calibration and report back to tech at next visit. Ordering door hinges ; ordrng 2 W11162113 (HINGE)s
Near Churchville, NY 14428
Gary
Job Details: 04/13/2019
REFRIGERATOR WHIRLPOOL WRF560SMHB00 Replaced watervalve that was leaking through and causing the water chute to freeze up. Cycle icemaker and unit filled okay.
Near West Henrietta, NY 14586
Steve
Job Details: 04/13/2019
REFRIGERATOR WHIRLPOOL WRS555SIHB00 Unassembled and reassembled the center vertical shelf seems to be to long. Took measurements. Center to center on bottom shelf screws to top shelf screws is 9 1/5 inches. The the vertical shelf is just shy of 9 3/4. Shelf is not on diagram. Called tech line twice and they do not have dimensions. Office is going to investigate ; ordrng 1 VERTICALSHELFASKJMFORHELP
Near Pittsford, NY 14534
Steve
Job Details: 04/13/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Found water tube to ice maker leaking. Ordering water tube. ; ordrng 1 67006317 (tube-water)
Near Rochester, NY 14609
Shaiman
Job Details: 04/13/2019
WASHER MAYTAG MVWC465HW2 "Replaced control, calibration and auto tested. Unit testing good."
Near Canandaigua, NY 14424
Dave
Job Details: 04/13/2019
OVEN JENN AIR JJW9827DDP Replaced hinges on lower oven for not closing the door all the way. Tested door . Tested good.
Near Rochester, NY 14620
David
Job Details: 04/13/2019
REFRIGERATOR AMANA ASD2522WRS03 Bail arm extension has fallen off allowing ice to build up and drop on the fan through the air vent on the back wall. Removed cubes from fan housing and all other residual ice. Customer to monitor. Atec warranty.
Near Rochester, NY 14616
David
Job Details: 04/13/2019
REFRIGERATOR AMANA ASD2275BRW00 Replaced icemaker due to a bad thermostat.
Near Lima, NY 14485
Steve
Job Details: 04/13/2019
WASHER MAYTAG MVWX700XW1 Found no cold water coming to washer. Cleaned debris from the water valve screen. The washer tested good. ; dspstn on spec-tagged invntry: 1 WPW10276397 PUMP
Near Rochester, NY 14626
Shaiman
Job Details: 04/13/2019
WASHER MAYTAG MVWX655DW Replaced suspension unit testing good
Near Rochester, NY 14624
David
Job Details: 04/13/2019
REFRIGERATOR KENMORE 10656534400 Unit is not defrosting due to a failed control. Defrost complements testing good. Control 8201661 is discontinued. Customer is going to replace.
Near Perry, NY 14530
Steve
Job Details: 04/12/2019
DRYER AMANA NGD4655EW2 Found the vent was plugged with lint. Removed vent and removed lint. Found a screen that was collecting lint causing long dry times. The exterior vent flap is broken. Informed customer to have it replaced to keep birds out of vent.