"Compressor on max, wattage 130. Equalized pressure 1.2 ran test 4, low side -15 high side fresh food 75 . Freezer is . -22 on low side 81 on high side. Pressurized with nitrogen to 140 and set 3 way to home . Did not find any leaks anywhere on either evap or by compressor area . Made hole in freshfood evap to make sure nitrogen was going through it was. Called techline SR 7733749108 unit was deemed unrepairable. Customer can call KitchenAid customer service unit has 10 year parts warranty. ; dspstn on spec-tagged invntry: 1 W11506635 VALVE 1/4' and 1 WPW10143759 DRIER-UV DYE"

"Replaced gearcase and slider in unit. Put unit back together and ran a calibration. After I ran a diagnostic cycle and listened for any noises and watched for leaks, did not see any unit is working properly.; dspstn on spec-tagged invntry: 1 W10734521 SLIDER and 1 W11393685 GEARCASE"

"New burner takes a threaded gas tube, original has gas tube welded from factory. Need gas tube to retrofit unit. Replaced burner and screws. ; ordrng 1 W10323465 (Tubing) and 8 WP3368921 (Screw)s"

When I arrived to customers house evaporator was defrosted. Unit seemed to be working correctly. I installed new harness because bi metal seems to be working intermediately. Did not install board. ; dspstn on spec-tagged invntry: 1 WPW10503278 ADC - JAZZ

Lid strike is broken. Ordering strike W11457841; ordrng 1 W11457841 (Strike)

Unit had bad heater. Replaced heating element. Left old heater with customer. Unit tested good ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

"Found new freezer door seal had not fully formed against cabinet. Heated seal and formed it to cabinet, unit checks good."

Replaced console. Unit tested good

Ice maker thermistor reads open returning with ice maker. ; ordrng 1 W11284458 (Ice maler)

"Replaced bellow in unit. Ran a diagnostic cycle and watched for leaks, did not see any. Unit is working properly."

Unit is not cooling due to a low side leak. Quotes for evaporator. Customer needs time to make a decision and will let us know; rqstng P&A on 1 12002730 (Evap) and 1 WPW10143759 (Drier)

Replaced burner assembly due to red tag. Dryer tested good. ; ordrng 1 W10823508 (Burner)

Found l1 to defrost heater not completely seated in the defrost heater connector. Reconnected and verified heater operation. Defrosted evaporator. Customer to monitor after 24 hours.

Mcu has failed ordering Mcu ; ordrng 1 WPW10374126 (Mcu) and 1 Sh (Sh)

Mcu communication error preventing use. Ordering ACU. ; ordrng 1 W11322903 (Control)

Replaced noisy lower oven cooling fan. Tested ok. ; ordrng 1 Sh (Sh)

"Replaced worn bearing. Unit tested ok. ; used 1 W10435302 (BEARING), and 1 Sh (Sh) from stock"

F4E3 wash pump failure . Unit has voltage going to pump but it was jumping around .ordering wash pump and control. Control is covered under manufacture warranty . Work is covered under ATEC warranty pump was replaced under a year ago . ; ordrng 1 W11085683 (pump&motor) and 1 W11305303 (cntrl-elec)

"Range hood fan making noise, took unit apart to get to fan motor. Fan has 2 broken fins need to order new Blower Fan.; ordrng 1 W11106377 (blower-fan)"

Unit is not cooling compressor is pulling .56 amps . Check freezer evap and had ice ball on cap tube .unit has low refrigerant. Ordering parts to complete job need to use nitrogen to look for leak .; ordrng 1 W10919804 (duct-air) and 1 W11024683 (cover-evap) and 1 W10836706 (evaporator) and 1 W11092625 (compressor) and 1 W11506635 (Access valve) and 1 WPW10143759 (drier) and 2 W11506620 (8nk coupler)s and 1 W11504415 (8.5 / 8 coupler) and 1 W11504416 (8.5/6 nk) and 1 W11504434 (6/2 coupler) and 1 W11504436 (6/1.8) and 1 W11504445 (5/4 coupler) and 1 W11504420 (8/6 coupler)

The chime for the microwave when the unit is done cooking sometimes it doesnt work. Ordering new control.; ordrng 1 W10892389 (cntrl-elec)

F6E2 UI cannot hear ACU F6E3 ACU cannot hear UI F3E2 inlet water issue. Ordered Console and water valve; rqstng P&A on 1 W11112656 (console) and 1 W11165546 (valve)

Fan tested bad. Replaced fan. Steamed out the vent to fridge compartment. Unit tested good ; dspstn on spec-tagged invntry: 1 W10822278 TIMER-DEFROST

"Customer still having problems with lower drawer, cant get the flame to a simmer on the left front burner. Ordering LP orfce kit W11436985, left front burner kit W11443594, lower drawer W11036176, left slide W11131365 and right slide W11123024; ordrng 1 W11436985 (LP conversation kit) and 1 W11443594 (Burner kit left front) and 1 W11036176 (Drawer) and 1 W11131365 (Left slide) and 1 W11123024 (Right slide)"

Replaced drain hose. Unit tested good

Replaced heater in accordance with special project. Unit checks good.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

"Found lower oven ignitor will not come on, had voltage at ignitor. Replaced ignitor, unit checks good.; used 1 12400035 (IGNITOR) from stock"

"Replaced float for crack, checks good."

Replaced control board for not sensing door being closed. Unit checks good.

Found softener dispensing leaking. Ordering softener dispenser and tub Ring. Also drain hose not secured properly missing retainer. Ordering drain hose retainer.; ordrng 1 W11569112 (Dispenser) and 1 W11590590 (Tub Ring) and 1 WPW10280024 (Retainer)

"Found unit making humming noise from coil before igniting gas and evidence of belt slipping on motor and idler. Also found start switch sticking. Replaced belt and idler. Ordering motor, blower, coil and start switch.; ordrng 1 WPW10328463 (Coil) and 1 WP694089 (Blower) and 1 279827 (Motor) and 1 WPW10420741 (Start Switch), used 1 WP691366 (PULLEY-IDLER), and 1 4392065 (REPAIR KIT) from stock"

S17304Unit not draining and has heater recall. Replaced heater and cleaned drain pump. Tested for leaks twice. Unit functions properly. ; used 1 W11537778 (Heater) from stock

"Fresh food right hand door wasnt sealing properly, heated gasket . Door is now sealing. Customer was concerned with noise from compressor area. The noise that is coming from compressor is droning noise is normal operation. Unit tested good"

Replaced control and temp sensor. Tested in diagnostics and temperature is Accurate. Preheated oven and tested temperature. Atec warranty.

"Replaced terminal block, harness and control. Unit tested good"

Replaced cooktop . Unit tested good

Unit had bad heater. Replaced heating element. Left old heater with customer. Unit tested good. ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

"Unit was delivered with damage to the cooktop , its was scratched and bent. Ordering cooktop W11443182; ordrng 1 W11443182 (Cooktop ( Black ))"

"Customer stated that unit will only wash on the towel cycle and its noisy. Error code FOE3- overload. I ran a diagnostic test cycle and confirmed the noise that was coming from the stator. I found the bolt holding the rotor was loose, i put loctite on bolt and tightened. Ran another diagnostic cycle and it operated normally. Unit tested good."

Found control lock was on causing control to not function. Turned control lock off and ran unit. Explained to customer how to correct issue in the future. Unit runs as expected.

Replaced heater in accordance with special project. Unit checks good.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

"Replaced lid strike, lock, bezel, pressure hose, harness and drain pump for broken strike and broken wires on drain pump and drain pump no longer secured to tub. Secured new drain pump to tub. Unit checks good.; dspstn on spec-tagged invntry: 1 W11457841 STRIKE"

Replaced heater in accordance with special project. Unit checks good.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

"Replaced control for F6E2 error code and hose washer for hot water leaking, unit checks good.; dspstn on spec-tagged invntry: 1 W11322905 CNTRL- ELEC"

"Found rail Mullen cracked on fresh food door, ordered new Mullen. Reset current Mullen on Fresh Food until we get new Part. Found handles on Refrigerator were loose, Tightened all handles.; ordrng 1 WP12722803AP (rail-mulln)"

Replaced bail arm extension and cycled ice maker . Ice maker tested good . If problem persists order WPW10300024 ice maker

"Found F8E4. Fill switch error code. Found water in bottom tray, removed water. Spray arms working. Tested unit in diagnostics. Found no leaks.Raised front legs to tilt unit along with tightening fill valve and hose. Unit Tested good, water could have been from tidal waving .customer will monitor unit."

Range displayed F1E1 Control failure. Ordering main control and panel. Called trade care and got PL authorization is . K12XSY1APL1; ordrng 1 W10915031 (panl-cntrl) and 1 W11100513 (cntrl-elec)

Installed new clip. Tested unit out multiple times with and without rack. Unit worked properly.

Replaced igniter. Put unit back together and tested it. Igniter started glowing and unit ignited.

Replaced heating element for service pointer issue. Tested unit and watched for leaks. Unit is working properly.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

"Customer stated unit was not responding to commands. Diagnosed unit and found that the control panel is getting power but not responding, unit needs new UI. Looked up part but it is no longer made."

Customer stated unit was not starting a cycle. diagnosed unit and found that the motor is not turning so unit will not sense in the beginning causinf unit to stop. motor is getting 120v but not turning. called whirlpool to ask about error code. found that it was error code F7E1. They recommend replacing drive motor and shifter. Sr7733733862.; ordrng 1 W11026785 (Motor) and 1 W11481722 (Actuator)

Heating Element - SP W11540964 - Special Project S17304 ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

Replaced damaged drain hose.

Customer was concerned with noises during spin. Inspected and tightened cam and pulley. Ran diagnostics to verify proper operation. Removed coins from wash plate. Testing ok.

Customer is concerned with ice production and odor inside unit. Unit has had a foul odor since cooling failure. Customer has cleaned interior and used baking soda with poor results. Lost position error in diagnostics. Ordering ice maker ; ordrng 1 W11579560 (Ice maker)

Customer still getting low flo error. Verified water pressure from supply and temp. Flashed software. Customer to monitor.

Replaced broken upper rack adjusters. Tested ok. ; ordrng 1 Sh (Sh)

Replaced gear case and cam due to noise during spin. Unit tested ok.; used 1 W10721967 (CAM) from stock

Unit has already been serviced. No service needed

Fresh food evaporator has been freezing over repeatedly. Been serviced by another company who already changed thermistors. Customer requested it to be defrosted again while she waits for a new unit. Defrosted evaporator.

"Freezer evaporator had frost build up. Not allowing unit to cool. Tested heater in diagnostics, Bi Metal closed tested good. Defrosted unit ordering both controls and Bi Metal harness. ; rqstng P&A on 1 W11035841 (cntrl-elec) and 1 WPW10758681 (cntrl-elec) and 1 W11566475 (Bi Metal harness)"

Center burner will not ignite. Found igniter was misaligned to burner head. Loosened burner and adjusted. Tested several times and verified all burners functioning properly.

"Replaced drain pump. Tested unit, unit now draining properly.; dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN"

Unit not heating due to blown thermostat. Replaced thermal cut off and tested. Unit functions properly. ; used 1 279816 (Tco) from stock

Cooling speed too low error. Tested in diagnostics and fan is locked. Need cooling fan. ; ordrng 1 W11107275 (Fan) and 1 Sh15

"Customer stated unit was making loud screeching noise and also hitting aidewalls when in spin. Diagnosed unit and found noise to be coming from belt. Also asked customer is she distributes clothes evenly around agitator customer says she does. Unit is leveled correctly. Ordering new suspension. Customers name is not Henry Jones it's Tina Jones and phone number 585-730-9762.; ordrng 1 W10780045 (Suspension), used 1 WPW10006384 (Belt) from stock"

Front panel rusting. Panel unresponsive. Pump not washing residue out of tub. Rails separating. ; ordrng 1 WPW10681510 (Tub) and 1 W11167239 (Box) and 1 W11177741 (Gasket) and 2 W10795980 (Plug)s and 1 WPW10544004 (Strike) and 1 WP489069 (Screw) and 1 W10864081 (Seal) and 2 WPW10084086 (Balance)s and 2 WP8269145 (Bracket)s and 2 WP3400074 (Screw)s and 2 WPW10681564 (Support)s and 2 WPW10348411 (Screw)s and 2 WPW10190778 (Wheel)s and 2 WP8270020 (Spring)s and 1 8194001 (Cable) and 1 W10292870 (Shield) and 1 W10195630 (Spacer) and 1 W10195631 (Spacer) and 1 W10877094 (Shield) and 1 W10300703 (Bracket) and 1 WPW10195091 (Thermostat) and 4 W10622469 (Mount)s and 1 W10819539 (Insulation) and 2 W10750120 (Insulation)s and 2 WPW10486051 (Retainer)s and 1 WP8534854 (Hinge) and 1 WP8534853 (Hinge) and 1 W10850371 (Barrier) and 2 W10826179 (Screw)s and 1 W10900374 (Panel) and 1 W10708004 (Handle) and 2 W11157086 (Stud)s and 1 W11116870 (Bracket) and 3 WP3400071 (Screw)s and 1 W11126003 (Insulation) and 2 W10692757 (Nut)s and 1 W10902370 (Panel) and 3 WPW10348408 (Screw)s and 1 WPW10653840 (Latch) and 1 W10866124 (Control) and 4 WP8281217 (Screw)s and 1 W10919271 (Panel) and 1 W10909089 (Seal) and 1 W10752242 (Harness) and 1 W10861000 (Dispenser) and 1 W11213719 (Seal) and 1 WPW10195037 (Switch) and 1 W10878507 (Hose) and 1 WPW10195536 (Inlet) and 1 WP8531323 (Gasket) and 1 WPW10213825 (Nut) and 1 W11175771 (Valve) and 1 WP3390631 (Screw) and 1 WPW10195039 (Switch) and 1 W10873429 (Housing) and 1 WP8531743 (Gasket) and 1 WPW10195038 (Nut) and 1 WPW10195036 (Float) and 1 WPW10292152 (Misc) and 1 WP285655 (Clamp) and 1 WPW10545278 (Hose) and 1 W10902372 (Sump) and 1 WPW10705575 (Owi) and 1 W10872845 (Filter) and 1 WPW10531320 (Drain) and 1 8269144A (Hose) and 1 WPW10463906 (Screen) and 1 W11101428 (Arm) and 1 WPW10340745 (Tube) and 1 W10837623 (Bracket) and 1 WPW10340542 (Manifold) and 1 WPW10448645 (Tube) and 1 W10769518 (Manifold) and 1 W10728863 (Rack) and 1 WPW10588164 (Housing) and 1 WPW10588165 (Housing) and 2 WPW10250160 (Clip)s and 2 WPW10546503 (Adjuster)s and 4 WPW10195839 (Strap)s and 4 WPW10195840 (Strap)s and 1 WPW10082649 (Shelf) and 1 W10919676 (Clip) and 2 WPW10250162 (Cover)s and 1 W11259785 (Track) and 1 W11259786 (Track) and 1 W11110542 (Handle) and 1 W11110542 (Handle) and 1 W11240750 (Basket) and 8 WPW10309090 (Screw)s and 2 WP9741232 (Screw)s and 2 W10727426 (Tine)s and 4 WPW10082853 (Pivot)s and 2 WP8539102 (Positioner)s and 1 W11498446 (Rack) and 1 WPW10473807 (Support) and 1 WPW10473809 (Support) and 1 WPW10473836 (Basket) and 2 W10728160 (Tine)s and 1 W10822165 (Track) and 1 W10822166 (Track) and 1 W11193827 (Support) and 1 W11197023 (Support) and 1 W10554952 (Tine) and 2 W11213333 (Support)s and 1 WPW10482109 (Basket) and 1 W10913628 (Track) and 1 W10914507 (Track) and 4 WPW10309090 (Screw)s and 1 W11027154 (Rack)

Customer not available today; ordrng 1 WP12722803AP (Mullion) and 1 W11395888 (Bypass)

Customer stated he could not get filter in housing. Filter was hard to get in but showed customer how to do it so it doesnt get stuck.

Replaced sump and pump on unit. Put unit back together and tested it. Unit is running alot quieter then it was before.

"Unit will not start. Checked door lock for continuity, checks good. Needs control board. Customer elected to forgo repair."

"Replaced heater in accordance with special project. Unit checks good.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT , used 1 W11537778 (Heater) from stock"

"Unit has F8E1 error code for slow drain. Checked and found foreign material in drain hose causing restriction. Removed restriction, unit checks good."

"Found broken wires at drain pump again. Temporarily repaired wires, ordering harness.; ordrng 1 W11335100 (HARNS-WIRE), tckt not sent, faulty send-to target"

"Replaced Start relay, Tested unit is good"

"Making small cubes of ice, water pressure is low, customer needs new water shutoff. Checked dispenser Motor not getting power, checked wiring under door, had power. Unit Needs new Door due to failed wire harness."

Customer stated unit was making grinding noise. Diagnosed unit but could not duplicate noise. I checked the cam to make sure teeth were not grinding but did not see anything. Ran a high spin in diagnostic but still could not hear any grinding also did a heavy agitate still their was no noise.

Replaced control board and unit began cooling. One year warranty on repair.

Replaced ACU. When I plugged unit back in oven door unlocked. Tested each burner and the bake cycle. Unit is working properly.

"Freezer was Freezing,Fresh Food wasnt working properly. Found frost on the evaporator. Tested heating in diagnostics, heater turned on and was working. Needed new Control Board, Defrosted unit and replaced drain tube with kit use S code S38253 installed new board. Unit Tested good.; used 1 WPW10503278 (ADC - JAZZ), and 1 W10619951 (TUBE-DRAIN) from stock"

Replaced oump and tested. Unit functions properly.

Replaced sump and pump on unit. Put unit back together and tested it. Unit started washing and is working properly.

"Lid broken. Warranty sc and labor charged parts only. One year warranty on part, labor until 11\22"

Replaced endcaps and tested. One year warranty on repair.

Replaced gearcase and tested. One year warranty on repair. Sc paid prior visit.

Unit not powering on. 120 v to control. 4.8v to ui. Need control. ; ordrng 1 WD21X24900C (Control) and 1 Sh15 and 1 WD21X23463 (Control)

S17304Replaced heating element and tested. Unit functions properly. ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

"Looked for Error Codes, No Error codes. Hoses reversed, hooked hot to hot and cold to cold water valve. Drained unit, Found leaking that was coming from wall where drain is ran. Unit tested good. They need a Plumber."

Replaced drawer for not pulling out due to broken wheel. Replaced Damper/control WPW10479155. Tested unit/ Tested Good

Replaced rollers and idler due to noise. Unit tested ok; used 1 4392067 (REPAIR KIT) from stock

"Found that some buttons on UI are unresponsive unable to get in diagnostics. Removed console, reseated all connections and control functions. Ran diagnostics unit checks good. If problem persists order console W11351738."

Customer stated unit was making a squeaking noise. Diagnosed unit and found that the pulley was sticking and causing the noise when rotating. Gave customer quote for replacement of place pulley but customer was wondering if their was something else that could be done so parts didn't need to be replaced. Told him could try lubricating it so it spins freely. Customer let me use wd40 to free pulley. Put unit back together and tested it. Did not hear and noises.

Replaced knob on cooktop.

The washer and dryer are installed on a cement pad in the basement. The pad has broken off of the floor and is rocking while the washer spins. The washer tests on otherwise.

Unit stuck in spin cycle and clothes not fully spun out. Tested diagnostics. Lock error. Unit stays in spin cycle for too long and doesn't always energize drain pump. Need control. Part has been discontinued. WPW10273828

UI is turning randomly on and off. I did verify that the problem exists. Unit is receiving the proper voltage. Inspected connections- tested good. I could not get the unit into diagnostic mode to check for codes or run a diagnostic test cycle as the UI would power off as soon as i was in. Ordering UI W10911044. ; ordrng 1 W10911044 (Control panel (Crome))

Customer stated that unit was stuck in rinse cycle all night. No codes. Replaced control. Calibrated unit. Unit completed a diagnostic test cycle successfully. Unit tested good

Unit stops cycles abruptly and bangs hoses around. Checked for level and tested. No error codes. Ran calibration and tested drain and spin. Unit is functioning properly. Customer is to monitor that loads are balanced.