We serviced a
MAYTAG WASHER
Model MVWB865GC
Near Rochester, NY 14623
Andres V
Job Details: 05/12/2022
Diagnosed unit and found few error codes store. F5E3 for lid not unlocking F0E2 for over suds and F2E1 for stuck UI. When I ran a diagnostic cycle during agitation unit was very loud and heard some clunking noise coming from gearcase. Checked underneath and say oil on clutch. Unit needs new gearcase.; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slider)
We serviced a
JENN AIR OVEN
Model JJW3430DP00
Near Penfield, NY 14526
James
Job Details: 05/12/2022
Unit throws miswire error. Tested for power at control and reconnected ui. Tested again and it functions properly. Customer is to monitor. If problem persists replace control. 531.25 total
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311SFYW01
Near Canandaigua, NY 14424
Dave F
Job Details: 05/12/2022
installed start device unit did not turn on and clicked . Checked start windings they were bad . Ordering compressor and parts.; rqstng P&A on 1 W10822653 (compressor) and 1 WPW10143759 (drier) and 1 W11504445 (5/4 coupler) and 1 W10898074 (sealant)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI7FVCXWB01
Near Penfield, NY 14526
James
Job Details: 05/12/2022
"Unit leaking from dispenser when not in use and sprays out when dispenser is used. Replaced dual valve and tested, found leak from quick connect behind ui. Replaced quick connect with 1\4in check valve and found no Leaks. One year warranty on repair."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near Phelps, NY 14532
Dave F
Job Details: 05/12/2022
Replaced led light and ice maker . Ice maker not cycles and calls for water . Unit tested good .; dspstn on spec-tagged invntry: 1 W10695459 MODULE
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Rochester, NY 14612
Dave L
Job Details: 05/12/2022
Handles were misaligned. Adjusted handles and leveled doors. Customer will have to shim right side to make unit perfectly plumb with cabinetry.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBE01
Near Rochester, NY 14623
Andres V
Job Details: 05/12/2022
Replaced ice maker. Put unit into a diagnostic mode and filled ice tray. ; dspstn on spec-tagged invntry: 1 WPW10764668 ICEMAKER
We serviced a
WHIRLPOOL OVEN
Model WFE505W0HW2
Near Rochester, NY 14624
Andres V
Job Details: 05/12/2022
Customer stated cooktop hot light was staying on when cook top was hot. Diagnosed unit and found infinite switches are all good. Reccomend replacing board.; ordrng 1 W11567368 (Acu)
We serviced a
WHIRLPOOL WASHER
Model WTW5800BW0
Near Churchville, NY 14428
Andres V
Job Details: 05/12/2022
"Replaced gearcase, actuator and cam. Put unit back together and calibrated it. Also ran a diagnostic cycle. Unit tested good and is working properly.; dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 WPW10006355 ACTUATOR"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Clifton Springs, NY 14432
Dave F
Job Details: 05/12/2022
Replaced heating element for having brass bushings. Tested unit . Tested good . ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL WASHER
Model WED4850HW0
Near Rochester, NY 14625
James
Job Details: 05/12/2022
Replaced back panel and tested. Unit functions properly.
We serviced a
MAYTAG RANGE
Model MGT8800FZ00
Near Rochester, NY 14612
Dave L
Job Details: 05/12/2022
Oven door is making co tact with oven liner. Liner is crushed at the bottom causing the contact. Documented with techline as non repairable. SR7733644018
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Rochester, NY 14612
Dave L
Job Details: 05/12/2022
Heating Element - SP W11540964 - Special Project S17304; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADW3
Near West Henrietta, NY 14586
Andres V
Job Details: 05/12/2022
Customer stated unit was not washing. Diagnosed unit and found motor to be dead. Dishwasher will fill but does not recirculate it.; ordrng 1 W11025157 (Sump and motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Rochester, NY 14618
James
Job Details: 05/12/2022
Unit not cooling ff section and freezing freezer. Found unit not defrosting bottom of evap. Heater works in diagnostics. Defrosted freezer and drain. Customer is to monitor. If problem persists replace W11446726
We serviced a
WHIRLPOOL WASHER
Model MTW5800TW0
Near Rochester, NY 14623
Andres V
Job Details: 05/12/2022
Tried to replace basket drive but could not get spanner nut off. Nut is seized on there and can't get it off. Im not sure on how to get this off unless you cut it. ; O-emld tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS
Near Pittsford, NY 14534
Andres V
Job Details: 05/12/2022
Customer states unit was making ice after last repair then it stopped. Diagnosed unit but could not find issue. Took ice maker apart and checked for clogged fill line also checked water valve to make sure it was opening valve is working properly. Filled ice maker with water customer is to monitor.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KWH0
Near Canandaigua, NY 14424
Dave F
Job Details: 05/12/2022
F8E2 electrical valve error . F8E1 no water . Water valve has power going to it but needs the valve . Ordering part ; ordrng 1 W11434044 (Water valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAB02
Near Fairport, NY 14450
Andres V
Job Details: 05/12/2022
Customer stated unit was not cooling properly fresh food section is a little warm. Diagnosed unit but could not pin point issue. Want to replace thermostat to see if that would make a difference.; ordrng 1 WPW10583800 (Thermostat)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Rochester, NY 14626
Dave L
Job Details: 05/12/2022
Unit would not spin or agitate because the drive pulley was loose causing the belt to break. Replaced belt and fastened drive pulley. Calibrated and tested ok. ; used 1 WpW10006384 (Belt) from stock
We serviced a
KITCHENAID RANGE
Model KGRS505XSS04
Near Rochester, NY 14610
James
Job Details: 05/12/2022
3 valves will not turn. Two burners intermittent to ignite. Cleaned igniters and verified fr and center burners. Need manifold assembly. ; ordrng 1 WPW10204705 (Manifold)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDW00
Near Rochester, NY 14616
James
Job Details: 05/12/2022
Replaced thermostat and cycled on and off to verify operation.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Skaneateles, NY 13152
Chuck G
Job Details: 05/12/2022
Unit had bad heater. Replaced heating element. Left old heater with customer. Unit tested good. ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL MICROWAVE
Model WMH3205XVS
Near Rochester, NY 14626
Dave L
Job Details: 05/12/2022
Replaced grease filter
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Geneva, NY 14456
Chuck G
Job Details: 05/12/2022
"Customer stated that unit stopped working. Found error codes F0E9-OB pause , F0E5- off balance and F0E3-overload. Reset the unit and explained to the customer about overloading the unit. Unit tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Fairport, NY 14450
Andres V
Job Details: 05/12/2022
Customer states unit was not making ice. Diagnosed unit and found that ice maker is issue and not calling for water. Called whirlpool to ask what connections were to jump water valve to make sure that was good. Sr7733640391; ordrng 1 W10882923 (Ice maker)
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS4
Near Rochester, NY 14625
Andres V
Job Details: 05/12/2022
Replaced burner tube. Tested unit on a bake cycle. Flame came on and is heating up properly.
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Honeoye Falls, NY 14472
Dave F
Job Details: 05/12/2022
Unit already has the updated the heating element. Unit tested good . ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL RANGE
Model WFG770H0FZ0
Near Caledonia, NY 14423
Dave F
Job Details: 05/12/2022
Replaced knobs . Gas valves are now safely turning off .
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Jordan, NY 13080
Chuck G
Job Details: 05/12/2022
"Unit doesnt not stay running. Start switch tested bad, ordering switch WPW10117655. ; ordrng 1 WPW10117655 (Start switch)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MRT118FFFH06
Near Rochester, NY 14622
Dave L
Job Details: 05/12/2022
FreeZer light switch is broken harness connections are foamed into liner. Unable to reconnect. Documented with techline SR 7733640929. Unit is unrepairable. Whirlpool will follow up with the customer.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFH4
Near Irondequoit, NY 14622
Dave L
Job Details: 05/12/2022
Replaced broken upper rack rails per S22916. Tested ok. ; dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Irondequoit, NY 14617
Dave L
Job Details: 05/12/2022
Found open ice maker sensor. Replaced ice maker.Customer to monitor after 24 hours
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Rochester, NY 14612
Dave L
Job Details: 05/12/2022
Customer still experiencing white residue issue. Went over modifiers with them and verified that the washer was functioning as designed. Pics of issue attached. Made cycle recommendations.
We serviced a
KITCHENAID OVEN
Model KFGG504KPS1]
Near West Henrietta, NY 14586
Andres V
Job Details: 05/11/2022
Replaced temp sensor and ACU on in unit. Turned unit on and made sure bake turned on. Suggested customer cook something in it and see if replacing parts has made a difference.
We serviced a
WHIRLPOOL DISHWASHER
Model n/a
Near Nunda, NY 14517
Dave F
Job Details: 05/11/2022
Replaced wash sump for not working . Tested unit . In diagnostics heater did not turn on and has power going to it . Ordering element customer is paid in full ; ordrng 1 W10518394 (heater)
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Brockport, NY 14420
Dave L
Job Details: 05/11/2022
Customer concerned with door closure/ upper rack sticking. Adjusted upper rack that was crooked interfering with door. Centered unit in opening for the customer. Tested ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Clarkson, NY 14420
Dave L
Job Details: 05/11/2022
Customer concerned with taste/odor of ice. The customer has a braided stainless steel water line. This is Lilly causing the issue. Recommending that the customer have a qualified plumber install a copper water line per w10535152
We serviced a
JENN AIR REFRIGERATOR
Model JFFCC72EFS00
Near Victor, NY 14564
Dave F
Job Details: 05/11/2022
"Replaced control , freshfood evap cover and thermistor in proper location . Defrost freshfood evap . Installed new ice box fan and thermistor in freezer unit is now cooling as expected. Compressor had been running overtime and has been pulling a lot of energy to try and cool unit . Re adjusted the left has fresh food door gasket . Unit now tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT108FZDM07
Near Pittsford, NY 14534
Dave F
Job Details: 05/11/2022
Customer concern about temperatures from last trip checked temperature and fresh food section was 36? freezer was 0? customer wanted a little bit cold unit was set to recommend a temperature turned it up one notch unit tested good customer will monitor
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADB0
Near West Henrietta, NY 14586
Andres V
Job Details: 05/11/2022
Customer stated unit was not washing. Diagnosed unit and found that it is letting water into tub but motor in not recirculating water. Motor is dead needs a new one. Gave customer quote for repair but he has chosen to invest in a new one.
We serviced a
KITCHENAID MICROWAVE
Model KMHS120ESS3
Near Pittsford, NY 14534
Dave F
Job Details: 05/11/2022
Unit saying door when trying to use . Replaced interlock and tested unit . Tested good ; ordrng 1 W11244490 (interlock)
We serviced a
KITCHENAID 50#IM 15' FS
Model KUIX535HPS00
Near Rochester, NY 14618
Dave F
Job Details: 05/11/2022
Unit still turning off called techline SR 7733262256 . Techline said to replace the rear drain pump W11539855 ordering pump ; ordrng 1 W11539855 (Drain pump rear)
We serviced a
KENMORE REFRIGERATOR
Model 25350683002
Near Rochester, NY 14607
Dave L
Job Details: 05/11/2022
Water supply to dispenser is poor. Found linked waterline behind refrigerator and a restriction at the filter. Maintenance provided and replaced filter while I was there filter made no deference. They are going to replace due to age.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5FHTXVB08
Near Irondequoit, NY 14609
Dave L
Job Details: 05/11/2022
Drip pan is leaking water on the floor during defrost. Drain pan install will require a dolly and another tech. Rescheduled customer ; ordrng 1 Sh (Sh)
We serviced a
KITCHENAID RANGE
Model KGRS505XSS01
Near Irondequoit, NY 14617
Dave L
Job Details: 05/11/2022
"Replaced open lower oven bake ignitor. Both ovens tested ok. ; ordrng 1 Sh (Sh), used 1 12400035 (Ignitor) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269FRZ04
Near Rochester, NY 14612
Dave L
Job Details: 05/11/2022
The water side of the dual valve is open. Ordering valve. ; ordrng 1 WPW10312696 (Valve)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADB9
Near Rochester, NY 14611
Andres V
Job Details: 05/11/2022
Replaced soap dispenser in unit. Made sure dispenser opened and closed properly.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Rochester, NY 14611
Andres V
Job Details: 05/11/2022
Customer stated unit was not responding to commands. Diagnosed unit and noticed that their was water inside tub. I tried to drain it but was not draining. Cleared out water and took drain pump off. Noticed that their was glass inside pump which was not letting blades turn. Cleared out pump of any obstruction and tested unit. Unit now drains and is working properly.; dspstn on spec-tagged invntry: 1 W11025157 PUMP&MOTOR
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM2
Near Rochester, NY 14618
Andres V
Job Details: 05/11/2022
Replaced drain pump. Tested unit to make sure it drained all water out. Unit is working properly.; dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN
We serviced a
WHIRLPOOL MICROWAVE
Model MH1170XSB5
Near Rochester, NY 14612
Dave L
Job Details: 05/11/2022
Replaced interlocks causing door error with kit. Tested ok.; used 1 W11244494 (INTERLOCK) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Hilton, NY 14468
Dave L
Job Details: 05/11/2022
Heating Element - SP W11540964 - Special Project S17304; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Pittsford, NY 14534
Andres V
Job Details: 05/11/2022
Customer stated unit was not draining and unit was leaking. Diagnosed unit and found a plastic clip stuck in the drain pump causing it for the blades not to be able to turn. Tested unit and checked that it was draining properly. Also watched for leaks but did not see any. Customer is to monitor unit and let us know if it leaks.
We serviced a
JENN AIR OVEN
Model PRG3610LP
Near Fairport, NY 14450
Andres V
Job Details: 05/11/2022
"Replaced broiler igniter in unit. Tested broil, igniter turned on and is working properly."
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near Fairport, NY 14450
Andres V
Job Details: 05/11/2022
Replaced wire harness and wrinkle control switch. Tested unit. Dryer is working properly.
We serviced a
MAYTAG RANGE
Model MGS8800FZ0
Near Scottsville, NY 14546
Dave F
Job Details: 05/11/2022
Oven not lighting .found the igniter was unplugged. Plugged igniter in and tested it is lighting now . The left rear burner igniter is broken . Ordering igniter.; ordrng 1 W11050467 (igntr-surf)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHW01
Near Webster, NY 14580
James
Job Details: 05/11/2022
"Replaced crisper, harness and control. Customer is to monitor."
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB1050REQ0
Near Ontario, NY 14519
James
Job Details: 05/11/2022
Removed heater. Nuts broken off and new heater did not come with nut. Installed heater. Need nut; ordrng 2 154106202 (Nut)s
We serviced a
WHIRLPOOL DRYER
Model WGD90HEFW0
Near Webster, NY 14580
James
Job Details: 05/11/2022
Unit not powering on igniter and scraping noise when drum turns. Replaced parts and cleaned cabinet. Tested; dspstn on spec-tagged invntry: 1 279834 COIL KIT and 1 4392067 REPAIR KIT
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Webster, NY 14580
James
Job Details: 05/11/2022
S17304Replaced heater and tested. Unit functions properly. ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
MAYTAG WASHER
Model MHW3505FW0
Near Webster, NY 14580
James
Job Details: 05/11/2022
"Unit gives f9e1 long drain. Customer removed pump and cleaned and unit still throws errors. Removed pump and inspected pressure hose. Need pump. Customer opted to replace pump themselves. 30 Day warranty on sc. ; dspstn on spec-tagged invntry: 1 WPW10605427 PUMP , used 1 Sh15 from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Hilton, NY 14468
Dave L
Job Details: 05/11/2022
Replaced rack adjusters ; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Rochester, NY 14618
James
Job Details: 05/11/2022
S17304Replaced heater and tested. Unit functions properly. ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Rochester, NY 14618
James
Job Details: 05/11/2022
Dispenser drips once every 30 seconds. Disconnected connection at hinge and reconnected and tested. Problem remains. Need valve and connector. ; ordrng 1 WPW10238100 (Valve) and 1 WP2300868 (Union)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300EBS02
Near Rochester, NY 14620
James
Job Details: 05/11/2022
Rh gasket torn. Part on backorder. ; ordrng 1 W11368721 (Gasket)
We serviced a
MAYTAG RANGE
Model MET8800FZ01
Near Liverpool, NY 13090
Chuck G
Job Details: 05/11/2022
Cooktop was is cracked. Customer stated that there was a crack in the cooktop and when she turned the burner on it got worse and shattered. Ordering cooktop W11132188; ordrng 1 W11132188 (Cooktop)
We serviced a
KITCHENAID MICROWAVE
Model KMHS120KPS01
Near Fairport, NY 14450
Andres V
Job Details: 05/11/2022
Customer stated unit would not respond when trying to turn off light. Diagnosed unit and found that touch pad does work but relay is stuck open and not closing to turn of light. Needs new ACU.; ordrng 1 W11545876 (Control)
We serviced a
WHIRLPOOL DRYER
Model WGD5620HW3
Near Cicero, NY 13039
Chuck G
Job Details: 05/11/2022
Customer said unit is not drying well and he was concerned about a noise when starting and stopping. Airflow test was poor. Upon inspecting unit i discovered that the noise was coming from the blower wheel and it was turning independently from the motor which also might explain the poor airflow. Ordering motor W11364931 and blower wheel WP697772. ; ordrng 1 WP697772 (Blower wheel) and 1 W11364931 (Motor)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ
Near Cicero, NY 13039
Chuck G
Job Details: 05/11/2022
Customer stated that unit was not receiving power. Upon inspecting unit i discovered that a wire nut was not fully on causing the unit to arch and scorched the black wire on harness. I was able to cut away the bad part of wire connect the lead. No other part of the harness was affected. I tested unit and unit tested good
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Syracuse, NY 13206
Chuck G
Job Details: 05/11/2022
Unit had bad heater. Replaced heating element. Left old heater with customer. Unit tested good. ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Syracuse, NY 13219
Chuck G
Job Details: 05/11/2022
Unit had bad heater. Replaced heating element. Left old heater with customer. Unit tested good. ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Marcellus, NY 13108
Chuck G
Job Details: 05/11/2022
Unit had bad heater. Replaced heating element. Left old heater with customer. Unit tested good . ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKW0
Near Skaneateles, NY 13152
Chuck G
Job Details: 05/11/2022
Unit had bad heater. Replaced heating element. Left old heater with customer. Unit tested good. ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Savannah, NY 13146
Chuck G
Job Details: 05/11/2022
Unit had bad heater. Replaced heating element. Left old heater with customer. Unit tested good ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL FREEZER
Model WRX735SDHZ04
Near Hamlin, NY 14464
Dave L
Job Details: 05/10/2022
Replaced torn gaskets
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Syracuse, NY 13207
Chuck G
Job Details: 05/10/2022
Replaced drain pump. No codes. Passed a diagnostic test cycle. Calibrated unit. Unit tested good.
We serviced a
WHIRLPOOL DISHWASHER
Model KDFM404KPS0
Near Walworth, NY 14568
Andres V
Job Details: 05/10/2022
"Customer stated unit was stopping mid cycle. Diagnosed unit and found several error codes found F7E2 for motor speed fault also F10E2 for vent wax motor electrical problem and F9E2 for draining issue.unit needs new motor. Motor is running extremely loud. Customer has had motor replaced once already and is frustrated he has to replace again, he will be contacting whirlpool to see what they can do for him. If they are willing to pay for part order motor and sump.W11416362. This unit is also leaking from heating element bushing that will need to be replaced as well."
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Cicero, NY 13039
Chuck G
Job Details: 05/10/2022
Replaced console. Unit tested good
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Baldwinsville, NY 13027
Chuck G
Job Details: 05/10/2022
Replaced sump and motor . Unit tested good ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Clay, NY 13090
Chuck G
Job Details: 05/10/2022
Unit had no model tag. I explained to the customer that we need the model tag to service unit
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Liverpool, NY 13088
Chuck G
Job Details: 05/10/2022
Customer said the unit was still not agitating. No codes. The unit passed a diagnostic test cycle and agitated normally. I started a normal cycle with a small load of laundry in it and the unit was agitating normally. I explained to the customer about cycle selection and how to connect the unit to WiFi so it can receive updates. Calibrated unit. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHZ00
Near Penfield, NY 14526
Andres V
Job Details: 05/10/2022
Replaced right door on unit. Made sure unit is sealing all the way around.
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25FVMS00
Near Rochester, NY 14626
James
Job Details: 05/10/2022
Replaced control on fridge and ui woul not power on. Rechecked connections and part numbers and unit not working. Replaced control with original and it powered on. New part defective. Replaced ui on lower dishwasher and tested. Unit functions properly. ; ordrng 1 W10823803 (Control) and 1 W10822580 (Fan)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Rochester, NY 14623
Dave F
Job Details: 05/10/2022
New water valve did not have thermistor on it either . Part diagram does show it should . Installed new water valve and found pressure sensor tube was bent at the tub fixed tube and calibrated unit . Ran auto diagnostics. Unit tested good . If problem persists order W11239857 belt
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Rochester, NY 14626
James
Job Details: 05/10/2022
Panel separation. Replaced control panel and tested. Tub has updated heating element.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Rochester, NY 14626
James
Job Details: 05/10/2022
Inspected unit and it was Cooling with full Frost pattern. Ran heater in diagnostics. Customer is to monitor. If problem persists replace W11566475 and W11567495
We serviced a
MAYTAG DRYER
Model MGDE300VW1
Near Rochester, NY 14612
James
Job Details: 05/10/2022
Unit only works on timed dry. Moisture sensor open. Found loose connection at control. Sensor passed once plugged in.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Webster, NY 14580
James
Job Details: 05/10/2022
"Unit not spinning clothes out. Hub is stripped. Quote 509.64 for gearcase, hub, and wash plate. Customer opted to replace drive hub as temporary fix. ; used 1 W10528947 (Hub), and 1 Sh15 from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHB0
Near Pittsford, NY 14534
Dave F
Job Details: 05/10/2022
Adjuster on top rack is broken. . Replaced the adjusters . Tested good . The gasket on the dispenser had fallen out fixed gasket . If problem persists order order dispenser.; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER
We serviced a
WHIRLPOOL DRYER
Model WGD6620HW1
Near Rochester, NY 14618
Andres V
Job Details: 05/10/2022
"Customer stated unit was not drying clothes. Customer is using a sense cycle when drying smaller loads, when doing some clothes are not hitting sensor and sensing that they are still wet there for dryer shuts off. Checked sensors on unit to verify that they were sensing wet clothes."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Pittsford, NY 14534
Dave F
Job Details: 05/10/2022
Replaced both freshfood gaskets on door . Unit is now sealing . Ice maker not working found ice built up on ice maker not allowing it to cycle removed ice and cycled ice maker tested good . There was frost built up in the freezer section could be from gaskets customer will monitor order ice maker if it doesnt make ice
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Fairport, NY 14450
Dave F
Job Details: 05/10/2022
Rc evap thermistor 11.6 k ohms 23 degrees freshfood frosted up .drain tube is clear . Unit was in basic defrost . Ran test 4 3 way valve is working .drain pan is good .called techline sr 7733626625 said that the evap cover on the foam should have the fins of the evap all the way across unit needs new evap cover and ice bin due to being broke . Ordering parts . Customer is paid in full ; ordrng 1 WPW10347093 (ice container) and 1 W10501260 (cover-evap)
We serviced a
KITCHENAID RANGE
Model KFEG500EBS3
Near Fairport, NY 14450
Dave F
Job Details: 05/10/2022
Convect fan was rubbing against the back wall blade was bent . Adjusted the blades on the fan and ran unit to 400 degrees unit is no longer making noise . tested good
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS25EVMS0
Near Webster, NY 14580
James
Job Details: 05/10/2022
No ice. Crisper shelf broken. Icemaker motor stripped and rh shelf broken. Need parts. Paid in full. ; ordrng 1 D7824706Q (Icemaker) and 1 Sh15 and 1 W10874836 (Endcap)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Rochester, NY 14609
James
Job Details: 05/10/2022
Customer said unit turned off completely then lost temperature. Plugged unit in and it began cooling. Replaced control for intermittent operation. Told customer to monitor for 24 hours
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Macedon, NY 14502
Dave F
Job Details: 05/10/2022
F6E3 ACU cant hear mcu . Tested unit did not find any leaks . Connected unit to internet to get latest update . If problem persists order W11478525 UI and control W11510463
We serviced a
WHIRLPOOL DRYER
Model WED70HEBW0
Near Rochester, NY 14618
Andres V
Job Details: 05/10/2022
Customer states part of the lint screen housing broke. Diagnosed unit and found that the flap that prevents thing from falling in. Customer is not sure if she wants repair done. If she does call back wanting repair order part W10905013. 818-470-8414
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Syracuse, NY 13209
Chuck G
Job Details: 05/10/2022
Unit had bad heater. Replaced heating element. Left old heater with customer. Unit tested good. ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH31017AS1
Near Rochester, NY 14609
James
Job Details: 05/10/2022
Replaced support and applied touch up paint to liner. Tested for 1minute and unit functions properly.
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Pittsford, NY 14534
Dave F
Job Details: 05/10/2022
Unit is working as expected. No error codes and is getting all the way through the cycle customer was wondering about the lid lock but it doesnt lock until it gets to spin