Near Canandaigua, NY 14424
Dave
Job Details: 05/29/2019
WASHER MAYTAG MVWC415EW2 Washer stuck in cycle and full of water . Held cancel button washer cancelled current cycle and drained water . Checked for error codes . None. Calibrated unit . Tested in auto diagnostics. Tested good .; dspstn on spec-tagged invntry: 1 W11307244 LATCH
Near Webster, NY 14580
Steve
Job Details: 05/29/2019
MICROWAVE WHIRLPOOL WMH32519HT2 Hepled evan.
Near Rochester, NY 14612
Shaiman
Job Details: 05/29/2019
DRYER WHIRLPOOL WED8800YW2 "Grinding noise when in use is coming from bearing on blower housing. Blower assembly must be replaced.; ordrng 1 WP8544737 (wheel) and 1 WP8544739 (pulley-mtr) and 1 WPW10256512 (housing), dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT"
Near Pittsford, NY 14534
Steve
Job Details: 05/29/2019
REFRIGERATOR JENN AIR JFC2089HPY Found the freezer door open on right side. It was pulled out time with right side. Readjusted the door and it is closing properly now. Removed all the frost.
Near Fairport, NY 14450
Steve
Job Details: 05/29/2019
REFRIGERATOR KITCHENAID KRFF507ESS00 The fresh food evaporator drain was plugged. Removed all the ice and fisshed a water line in the drain and removed obstruction. The drain behind the refrigerator is clear. The refrigerator tested good
Near Rochester, NY 14624
Steve
Job Details: 05/29/2019
MW-HOOD COMBO WHIRLPOOL WMH78019HV0 Replaced door locks with interlock kit for open/close door errors. The microwave tested good ; dspstn on spec-tagged invntry: 1 W11244490 INTERLOCK
Near Rochester, NY 14625
David
Job Details: 05/29/2019
REFRIGERATOR WHIRLPOOL WRT511SZDW00 Customer concerned with operating noises. Isolated fan noise from compressor noise. Noise is coming from the compressor. Documented with tech line. SR7724950190; dspstn on spec-tagged invntry: 1 WP2315539 MOTOR-EVAP
Near Rochester, NY 14609
David
Job Details: 05/29/2019
REFRIGERATOR FRIGIDAIRE FGHB2844LE5 Unit was not defrosting due to a failed defrost thermostat. Replaced thermostat and defrosted the evaporator. Unit tested good. ; used 1 WP4387490 (DEFROST TSTAT 50) from stock
Near Hilton, NY 14468
David
Job Details: 05/29/2019
REFRIGERATOR WHIRLPOOL WRF540CWHZ01 Ice maker was very unleveled causing ice problems. Leveled ice maker and shimmed door to line up doors.; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER
Near Hilton, NY 14468
David
Job Details: 05/29/2019
WASHER MAYTAG MHW3505FW Replaced malfunctioning UI. Unit tested good.
Near Brockport, NY 14420
David
Job Details: 05/29/2019
REFRIGERATOR MAYTAG M9BXXGMYW00 "Unit was leaking from the freezer due to a plugged drain. Cleaned air and ice fro, freezer."
Near Geneva, NY 14456
Dave
Job Details: 05/29/2019
REFRIGERATOR KITCHENAID KRFC704FBS00 Replaced control due to power cord being burnt . Tested unit . Tested good .
Near Lyons, NY 14489
Dave
Job Details: 05/29/2019
WASHER WHIRLPOOL WTW7040DW0 F5 E3 F5 E2 . Lid lock error codes . Replaced lid lock with W10810403. Calibrated unit and ran in auto diagnostics. Unit tested good .; used 1 W10810403 (LID LOCK ASSY) from stock
Near Rochester, NY 14618
Dave
Job Details: 05/29/2019
REFRIGERATOR WHIRLPOOL KRFC302ESS02 Freezer door not shutting all the way . Used some shims for get the bottom of the T bracket that holds the door on better . Freezer door is now even and is closing as it should . Left brackets with customer.
Near Ontario, NY 14519
Evan
Job Details: 05/29/2019
DISHWASHER KITCHENAID KDFE104DSS1 Customer stated unit would not drain. Checked for error codes unit was displaying (8-1) slow drain. Drained remaining water from unit with vacuum inspected pump. Impeller is failing to spin inside pump. Replaced pump Ran diagnostic cycleUnit draining as it should Unit tested good
Near Ontario, NY 14519
Evan
Job Details: 05/29/2019
DRYER WHIRLPOOL WED4815EW1 Customer stated that unit was producing long dry times. Upon inspection unsee dryer vent test kit to monitor air flow from unit. Unit tested good. Also visually inspected vent vent was clear of lint and debris. Customer stated they have been only using automatic dry setting. Suggesting to customer to run unit on timed dry for better results. Unit Itself tested good
Near Rochester, NY 14626
Shaiman
Job Details: 05/29/2019
DISHWASHER WHIRLPOOL WDT730PAHW0 "Replaced motor, unable to test."
Near Pittsford, NY 14534
Shaiman
Job Details: 05/29/2019
WASHER MAYTAG MVWC500VW1 "Drain hose was installed too high to the rear edge of the sink, water was spraying above sink height due to clogged drain hose lint trap. Removed lint trap and readjusted hose. Unit testing good."
Near Webster, NY 14580
Evan
Job Details: 05/29/2019
OVEN KITCHENAID KEBK101BSS00 "Customer stated unit would not power on. Control was unresponsive. Suspecting that thermal fuse had blown during self cleaning. Removed panel to test fuse. Fuse tested open. Replaced fuse. Ran test preheat to 350 degrees. Unit preheated as it should. Unit tested good ; dspstn on spec-tagged invntry: 1 WPW10545255 FUSE, THERMAL"
Near Pittsford, NY 14534
Shaiman
Job Details: 05/28/2019
WASHER MAYTAG MVWX655DW1 "Customer concerned about a knocking noise at the end of spin cycle. No error codes present. Put machine into manual diagnostics and tested the high and low spin speed. Could not recreate any issues. Tech line agent suggests normal operation. However, I put the machine into drain and spin. The machine finally did make a clicking noise as if it was attempting to switch gears. Replacing clutch & actuator.SR: 7724932358; ordrng 1 W10597177 (actuator) and 1 W10721967 (drive pulley)"
Near Scottsville, NY 14546
Shaiman
Job Details: 05/28/2019
WASHER MAYTAG MHW6000XW1 Re-diagnosing machine. Drum hesitates to spin freely both unplugged and plugged in. F6E1 error code. Attempted to start a diagnostics cycle. Door locked (C00). (C02) Cold water valve would spray into tub for a brief second then rest while still in C02 of verification cycle. After about 4 minutes machine then went back to C00 then UI display began flickering. Unit did not complete auto diagnostics cycle. Attempted to exit diagnostics mode. Door Lock did not disengage for about 5 minutes. Senior tech will make a visit to verify.; saved tckt
Near Rochester, NY 14612
David
Job Details: 05/28/2019
MICROWAVE WHIRLPOOL UMV1160CS6 Called tech line due to repeated door error ep 1 to ground with door shut they are recommending that we replace the harness and control. Sr7724932441; ordrng 1 W11106356 (cntrl-elec) and 1 W11300385 (HARNESS)
Near Webster, NY 14580
David
Job Details: 05/28/2019
REFRIGERATOR FRIGIDAIRE FGHB2866PFJA Unit has frozen air returns . Suspecting an intermittent evaporator fan issue. Recomending replacing fan and thermistor. ; ordrng 1 241509402 (motor) and 1 5304502779 (board-main power) and 1 808137001 (thermistor)
Near Rochester, NY 14623
Steve
Job Details: 05/28/2019
REFRIGERATOR WHIRLPOOL GX5SHDXVB03 Replaced light switch for no no power to bulb. Replaced I e maker and harness for heater stuck on. Replaced both freezer drawer slides for door not closing. Replaced the right fresh food door gasket for torn gasket. Ordering water valve for shorted valve. Customeraid for bin. ; rqstng P&A on 1 WP2315576 (valve-inlt)
Near Rochester, NY 14610
Steve
Job Details: 05/28/2019
REFRIGERATOR KITCHENAID KRFF507HPS00 Replaced freezer door for dent. Replaced ice door for dents. Reordering left ff door for damage out of box. ; ordrng 1 W11301204 (LEFT SS DOOR)
Near Rochester, NY 14618
Steve
Job Details: 05/28/2019
REFRIGERATOR GE PSS23MGTCWW "Ordering heat r for open heAter. Defrosted evaporator. ; ordrng 1 WR51X10101 (heater & brkt asm), dspstn on spec-tagged invntry: 1 WR55X10942P CONTROL"
Near Rochester, NY 14623
Steve
Job Details: 05/28/2019
50#IM 18" FS KITCHENAID KUIC18PNXS2 "Found the water levels sensor is open and recirculating pump is very loud. Order pump assembly. ; rqstng P&A on 1 2313702 (water pump), states that autho needed"
Near Pittsford, NY 14534
Shaiman
Job Details: 05/28/2019
DRYER KITCHENAID KEYE670BWH2 "Checked all fuses, and start switch. Issue lays within the door switch. Must be replaced. ; dspstn on spec-tagged invntry: 1 W10820036 SWITCH"
Near Rochester, NY 14618
Evan
Job Details: 05/28/2019
WASHER KENMORE 110.450914 Replacing pressure switch due to unit not spinning out load correctly. Items were coming out wet at end of cycle. Replaced switch Ran full express wash Unit tested good
Near Rochester, NY 14620
Evan
Job Details: 05/28/2019
DRYER GE DDE0580GALWH Customer stated they were experiencing long dry times. Upon inspection discovered that unit was very dirty and vent was full of lint. Cleaned entire machine. Unit functioning as it should otherwise. After cleaning unit ran test cycle. Unit tested good
Near Rochester, NY 14622
Evan
Job Details: 05/28/2019
DISHWASHER KITCHENAID KDPE234GPS0 Customer stated unit was not pumping water through cabinet. Upon inspection discovered that unit was flashing error code 4-3(wash motor not running) and 7-1 (no heat ) Attempted to run diagnostic cycle Unit would fill and drain but never move water through cabinet. Unit needs sump & motor. No heat error code is due to water sitting in cabinet for too long and wash motor failing to move water. Replaced sump & motor Ran diagnostic cycle to calibrate machine and clear codes Unit tested good
Near Rochester, NY 14624
Shaiman
Job Details: 05/28/2019
WASHER GE WJRR4170G1WW Lid switch tested good for continuity. Motor should be replaced. Customer declined further repair.
Near Rochester, NY 14605
Shaiman
Job Details: 05/28/2019
DRYER WHIRLPOOL WED7000DW1 "hinges are missing that holds the lid down, & a rock was stuck next to the felt that is mounted behind the felt on the front cabinet panel. Removed rock and installing brackets.; ordrng 2 W10641296 (hinge)s and 1 W10861225 (handle)"
Near Rochester, NY 14618
Shaiman
Job Details: 05/28/2019
WASHER MAYTAG MVWC465HW2 "Customer concerned about multiple noises, more specifically in the bulky item cycle. No error codes present. Further investigation lead to discovery of the sound emitting from the household pipes due to high water pressure. House hold pipes shake every time the water valves in the machine close resulting in a thumping noise that can be heard in the upper level of the home. Closed the inlet water valves to positions where the thump is less significant. Customer is satisfied, unit testing good."
Near Pittsford, NY 14534
Shaiman
Job Details: 05/28/2019
WASHER WHIRLPOOL MVWB7625FW3 "Customer concerned about a clunking noise when machine is filling. Noise is emitting from household pipes when the machine water valves switch between hot and cold. Closed household water valves slightly to reduce noise. Customer is satisfied. As for the grease in the tub, could not come to a logical conclusion as to where it could be coming from. Most possibly a supernatural phenomenon which can not be explained. Unit testing good."
Near Rochester, NY 14618
David
Job Details: 05/28/2019
REFRIGERATOR GE TFX22ZAS Replaced defrost heater. Removed and cleaned drain tube.
Near Penfield, NY 14526
David
Job Details: 05/28/2019
REFRIGERATOR KITCHENAID KRFF507ESS 10256297-1Unit had a frosted evaporator. Defrosted unit and changed to 8 hour defrost. Unit covered under new leaf warranty
Near Rochester, NY 14623
Steve
Job Details: 05/28/2019
REFRIGERATOR WHIRLPOOL GX5SHDXVB03 Replaced light switch for no no power to bulb. Replaced I e maker and harness for heater stuck on. Replaced both freezer drawer slides for door not closing. Replaced the right fresh food door gasket for torn gasket. Ordering water valve for shorted valve. Customeraid for bin. ; rqstng P&A on 1 WP2315576 (valve-inlt)
Near Pittsford, NY 14534
Shaiman
Job Details: 05/28/2019
DRYER MAYTAG MEDX655DW1 Ship direct new handle; ordrng 1 W10861225SHIPDIRECT (SHIP DIRECT )
Near Rochester, NY 14618
Steve
Job Details: 05/28/2019
REFRIGERATOR JENN AIR JFC2089HEP Found i pinched the water line on previous visit causing no water ti refrigerator. Moved line and taped to wall to prevent from pinching. Covered under appliance tec warranty.
Near Rochester, NY 14619
Steve
Job Details: 05/28/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Replaced ice maker for no ice production. The new ice maker called for water as soon as it was installed. The ice maker tests good.
Near Churchville, NY 14428
Steve
Job Details: 05/28/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 Customer complaining of dishes not drying. Found no error codes and unit passed all tests in diagnostics. The heater turned on and heated. Recommended to use hot water at sink prior to use and use the high temp cycles for better drying. The dispenser door came off. Reassembled door. If door comes off again preorder W10888684 door.
Near Rochester, NY 14624
Steve
Job Details: 05/28/2019
REFRIGERATOR KITCHENAID KFIS29BBMS00 Replaced reservoir for leaking ta the filter connection. The reservoir tested good with no leaking.
Near Rochester, NY 14609
Evan
Job Details: 05/28/2019
WASHER MAYTAG MVWX655DW1 Replacing control board due to unit not spinning out correctly. Unit would not engage into spin during normal cycle. Replaced control Ran diagnostic cycle Ran calibration cycle Ran unit in manual test mode on high spin. Unit tested good
Near Lima, NY 14485
Dave
Job Details: 05/28/2019
REFRIGERATOR MAYTAG MFX2676FRZ00 Fresh food section 38 freezer is 0 degrees . Found fresh food section was frosted up .called techline SR 7724931673 checked all thermistors in unit tested good . Changed defrost from adaptive to timer . Defrosted unit . Checked thermistor position. Tin foil taped and zip tied the thermistor . Checked fans . They are working . Ran test four in diagnostics. Passed . Unit tested good .
Near Farmington, NY 14425
Dave
Job Details: 05/28/2019
REFRIGERATOR WHIRLPOOL WRT138FZDB00 Freezer is all frosted up . Refrigerator is new . Found that the door gasket .was not sealing all the way . Heated up gasket . Reseated gasket . Door is now sealing .
Near Farmington, NY 14425
Dave
Job Details: 05/28/2019
WASHER WHIRLPOOL NTW4516FW3 Washer is not leaking . Tested unit . Found there is a leak . From the drain pipe in the wall . Washer is within warranty.
Near Fairport, NY 14450
Dave
Job Details: 05/28/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Complaint is water leaking from dispenser . Dispenser area was dry . When arrived . Checked temperatures in freezer was a little warm . Ice may be melting from ice maker and coming out of bin . Adjusted the refrigerator temperatures and damper . Customer will monitor.
Near Webster, NY 14580
Dave
Job Details: 05/28/2019
REFRIGERATOR WHIRLPOOL WRF555SDHV00 Called techline SR 7724892967 . Replaced water valve and control on refrigerator. Water dispenser still not working . Tested power at water valve no power. Checked water pad . Tested good . Tested power at wire harness above led light no power . Techline thinks it's the wire harness inside the refrigerator cabinet. Refrigerator deemed unrepairable .
Near Pittsford, NY 14534
Dave
Job Details: 05/28/2019
REFRIGERATOR WHIRLPOOL KBFA25ERSS01 Replaced ice maker due to heater not turning on when cycle icemaker . Tested unit . Tested good.; dspstn on spec-tagged invntry: 1 D7824706Q ICEMAKER
Near Rochester, NY 14622
David
Job Details: 05/28/2019
REFRIGERATOR KENMORE 61984100 Compressor is very loud. Not recommending a repair due to age of the unit.
Near Rochester, NY 14607
David
Job Details: 05/28/2019
REFRIGERATOR KENMORE 253.50683 Icemaker supply tube frozen. Icemaker filling partially. Water pressure is low. Recommending new filter.
Near Rochester, NY 14626
David
Job Details: 05/28/2019
WASHER WHIRLPOOL WTW5000DW1 "Unit was making a loud noise during agitate. Inspected cam and belt. Tightened pulley. Unit testing good. Ran auto test; dspstn on spec-tagged invntry: 1 W10528947 HUB 1 W10721967 CAM , and 1 W11035751 GEARCASE"
Near Victor, NY 14564
Dave
Job Details: 05/28/2019
RANGE JENN AIR JJW2827DS01 Replaced user interface for not responding to touch and having a stuck key error . Tested unit . Tested good .
Near Brockport, NY 14420
David
Job Details: 05/28/2019
DISHWASHER MAYTAG MDB8949SBW3 Replaced broken keypad that was falling off
Near Rochester, NY 14625
Evan
Job Details: 05/28/2019
DISHWASHER KITCHENAID KUDC10IXBL Customer stated that unit was not responding to commands. Upon inspection unit was flashing all lights on control panel. Removed door and unplugged control and UI. After reseating connectors unit was functioning as it should. Go unit into diagnostic checked for error codes unit was displaying code 7-1 no heat. Due to water sitting inside of unit. Ran full diagnostic cycle Unit completed cycle Unit functioning as it should Unit tested good
Near Rochester, NY 14610
Evan
Job Details: 05/28/2019
DRYER WHIRLPOOL LEQ7030KQ1 Customer stated that unit was not tumbling but still heating. Upon inspection discovered that belt had broken. Suggesting use of dryer repair kit. Installed dryer repair kit Replaced belt rollers and pulleyRan test cycle Unit tested good ; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT
Near Penfield, NY 14526
Evan
Job Details: 05/28/2019
DISHWASHER MAYTAG MDBH969AWB5 Replacing gasket and chopper due to unit leaking water from corners and unit missing chopper. Replaced gasket and chopper. Ran test cycle unit tested good Also tightened door screws and handle screws as courtesy ; dspstn on spec-tagged invntry: 1 W10083957V CHOPPER 4 BLADE
Near Victor, NY 14564
Dave
Job Details: 05/28/2019
REFRIGERATOR WHIRLPOOL WRS321SDHB01 Replaced both controls and thermistor . Defrost sensor was showing open previously . After replacing parts . The defrost sensor now passes in diagnostics. Unit tested good .
Near Scottsville, NY 14546
Steve
Job Details: 05/28/2019
WASHER MAYTAG MHW6000XW1 The motor will not start tested ccu and it will not send power to mcu. Called tech line and they fell it is the mcu. Explained to custom er that it still a guess. The customer is going to replace.
Near Rochester, NY 14606
Shaiman
Job Details: 05/24/2019
WASHER MAYTAG MVWB855DC2 Replaced valve and tested good.
Near Rochester, NY 14618
Dave
Job Details: 05/24/2019
REFRIGERATOR WHIRLPOOL KRFC302ESS02 Freezer door not sealing correctly. Heated up gasket still not sealing the door is not sealing evenly across the entire unit . Called techline SR 7724928357 . Was told to order new rails . Left hand fresh food door has a ding in it . Ordering a new door .13094747SQ; ordrng 1 13094747SQ (dor-fip ss) and 1 WPW10544403 (bracket) and 1 WPW10544404 (bracket)
Near Rush, NY 14543
Steve
Job Details: 05/24/2019
DISHWASHER KITCHENAID KDTE104ESS0 Found wash pump not pushing water causing poor wash. Ordering wash pump; rqstng P&A on 1 WPW10605057 (pump and motor assy)
Near Rush, NY 14543
Shaiman
Job Details: 05/24/2019
WASHER MAYTAG MHW5500FW1 "Replaced control. UI is not needed, unit is testing good."
Near Fairport, NY 14450
Shaiman
Job Details: 05/24/2019
DRYER MAYTAG MEDX655DW1 "Adjusted catch, customer is satisfied. ; dspstn on spec-tagged invntry: 1 WPW10610880 CATCH"
Near Henrietta, NY 14467
Dave
Job Details: 05/24/2019
RANGE KENMORE 790.909346 Broiler is broken and not heating . Control is sending power to broiler when it's supposed to be on . Replaced broiler . Tested good. Tested baked for power and turning on . Tested good . Tested oven to pre heat . Tested good .
Near Penfield, NY 14526
Evan
Job Details: 05/24/2019
DISHWASHER KITCHENAID KDTE234GPS0 Replacing door gasket due to unit continuing to drip from left side of unit while running. Drip was Minimal but still dripping. Replaced gasket. Ran full express wash and watched for drips. Could not replicate issue once new gasket was installed. Unit tested good
Near Pittsford, NY 14534
Evan
Job Details: 05/24/2019
MW-HOOD COMBO AMANA AMV1160VAW3 Replacing door handle on microwave due to old handle breaking. Replaced handle Unit tested good
Near Fairport, NY 14450
Evan
Job Details: 05/24/2019
DRYER WHIRLPOOL WED8500BW0 "Unit was still squeaking after repair. Replaced rollers, pulley and belt due to this issue. Ran test cycle. Unit tested good ; used 1 4392067 (REPAIR KIT) from stock"
Near Fairport, NY 14450
Evan
Job Details: 05/24/2019
COOKTOP WHIRLPOOL RF365PXWN-0 Replacing bake element due to old element cracking causing unit not to heat. Replaced bake element ran test preheat unit tested good
Near Fairport, NY 14450
Shaiman
Job Details: 05/24/2019
WASHER WHIRLPOOL WTW5640XW3 Unit will not lock lid to start cycle. Control is sending power to lid lock. Latch should be replaced. Shipping part to customer.; ordrng 1 W10404050SHIPDIRECT (SHIP DIRECT)
Near Williamson, NY 14589
Evan
Job Details: 05/24/2019
DRYER MAYTAG MED5500FC0 "Customer stated unit was producing loud squeaking noise while in spin. Upon inspection discovered that idler pulley and both rear rollers were sticking causing noise. Replaced rollersReplaced pulley Ran test cycle for customer Unit tested good ; used 1 279640 (PULLEY-IDLER), and 1 349241T (ROLLER-SUPPORT 2PK) from stock"
Near Ontario, NY 14519
Evan
Job Details: 05/24/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM13 Replacing evaporator fan motor due to fan failing to run and not cooling refrigerator. Replaced fan motor Tested fan motor in diagnostic Fan tested good Also replacing roller on bottom of Fridge due to old wheel cracking. Replaced RollerUnit tested good
Near Ontario, NY 14519
Evan
Job Details: 05/24/2019
RANGE WHIRLPOOL WFE770H0FZ1 Replacing lite socket due to old socket shorting out causing bulb to blow each time new bulb was installed. Replaced lite socket Tested socket Unit tested good
Near Victor, NY 14564
Dave
Job Details: 05/24/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 Water dispenser making noise . Checked filter .removed filter same result called techline SR 7724929456. Suggested to replace the water valve inside cabinet first see if that fixes the issue . If not replace rear water valve .; ordrng 1 W10865826 (valve) and 1 WPW10341329 (water valve assy)
Near Webster, NY 14580
Evan
Job Details: 05/24/2019
OVEN WHIRLPOOL WOD51ES4ES00 Customer stated that unit was flashing f1e1 error code during bake cycle. Tech sheet calls for replacement of main control board in relation to this code. Replaced control board Ran test preheat to 350 on both ovensUnit tested good
Near Churchville, NY 14428
Dave
Job Details: 05/24/2019
REFRIGERATOR MAYTAG MFT2776FEZ00 Light out in the freezer section replaced led light . Lights came back on . Tested good .
Near Rochester, NY 14624
Dave
Job Details: 05/24/2019
REFRIGERATOR WHIRLPOOL ED5LHEXTD00 Freezer drain was plugged causing water to come out of the front. Cleared drain . Tested good .
Near Webster, NY 14580
Dave
Job Details: 05/24/2019
REFRIGERATOR KITCHENAID KSF26C4XYY03 Ice maker still isnt working called Techline SR 7724925104 he said to order the other control board . W10870822 . Replaced board . Tested unit in test 15 passed . Wasn't before . Tested good .
Near Rochester, NY 14610
Dave
Job Details: 05/24/2019
REFRIGERATOR KITCHENAID KRFC300EBS00 Freezer has some ice build in inside causing the door switch to freeze and not work . Checked gaskets . Found a part that was not sealing all the way . Heated gasket up . Reseated and sealed cabinet tested unit . Tested good .
Near Rochester, NY 14625
David
Job Details: 05/24/2019
REFRIGERATOR WHIRLPOOL WRT771REYB00 Tube ordered was incorrect. Ordering new tube.; ordrng 1 WPW10306394 (tube-water)
Near Rochester, NY 14612
David
Job Details: 05/24/2019
REFRIGERATOR MAYTAG MFI2269VEM6 High voltage board has failed ordering HV control; ordrng 1 WPW10310240 (cntrl-elec)
Near Pittsford, NY 14534
Steve
Job Details: 05/24/2019
REFRIGERATOR KITCHENAID KFCS22EVWH5 Replaced gasket for torn gasket. The gasket checks good.
Near Rochester, NY 14610
Steve
Job Details: 05/24/2019
WASHER WHIRLPOOL WTW8500BC0 Replaced bearing for loud bearing. The washer tested good. ; dspstn on spec-tagged invntry: 1 W10435302 BEARING
Near Rochester, NY 14618
Steve
Job Details: 05/24/2019
RANGE KITCHENAID KSGB900ESS0 Replaced user interface for f2e1 error. The range tested good
Near Webster, NY 14580
Evan
Job Details: 05/24/2019
DISHWASHER WHIRLPOOL WDF775SAYB3 Customer stated unit was filling with water but never moving water through the cabinet. Upon inspection discovered unit was displaying error code 4-3 wash motor not running. Quoted customer to replace wash motor. Customer doesn’t not want to proceed due to age of machine. Collecting service call fee
Near Brockport, NY 14420
David
Job Details: 05/24/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 Replaced sump due to open wash motor.
Near Rochester, NY 14606
Shaiman
Job Details: 05/24/2019
DRYER MAYTAG MEDX6STBW Start button tested good. Thermal fuse was blown. Replaced. ; used 1 WP3392519 (FUSE-THERMAL) from stock
Near Victor, NY 14564
Dave
Job Details: 05/24/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 Checked refrigerator temperatures 39 in fresh food . 8 in the freezer . Replaced all boards due to power shutting off. Customer mentioned freezer fan had acted up once . Customer will monitor.
Near Hilton, NY 14468
David
Job Details: 05/24/2019
WASHER WHIRLPOOL WTW5000DW2 Belt guard was loose causing a noise during washing. Checked and cleaned drain pump and adjusted cover. Ran auto test.
Near Ontario, NY 14519
David
Job Details: 05/24/2019
REFRIGERATOR WHIRLPOOL WRF555SDHV Raised door to seal ice room. Left hinge and closer with the customer. Sealed air bleed. Customer to monitor.
Near Rochester, NY 14615
David
Job Details: 05/24/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Led in fresh food section was not entirely seated. Reseated. Unit tested good.; dspstn on spec-tagged invntry: 1 W10830288 CNTRL-ELEC
Near Rochester, NY 14612
David
Job Details: 05/24/2019
DISHWASHER KITCHENAID KUDC10IXWH8 Unit was leaking due to oversudsing. Cleared suds and went over use and care with the customer.
Near Rochester, NY 14626
David
Job Details: 05/24/2019
DISHWASHER WHIRLPOOL WDF330PAHW1 Customer is experiencing water hammer when the dishwasher is filling. Shut off valves are stuck. Recommending that the customer Have a licensed plumber repair supply as needed.
Near Newark, NY 14513
Steve
Job Details: 05/24/2019
WASHER FRIGIDAIRE FFFW5000QW0 Customer complained of black stains getting on clothes. Customer feels its grease and has tried to remove stains and they would not come out. Ran the washer in spin cycle and it worked as expected. It was not loud at all. Inspected back of washer and found no signs of grease or wear. Wiped the inside of washer with a white paper towel and it came out white with no signs of black residue. Told customer to run a clean wash cycle with affresh and then wash some white shop towels to see if residue is coming from machine.
Near Spencerport, NY 14559
David
Job Details: 05/24/2019
REFRIGERATOR KITCHENAID KRMF606ESS01 Freeze bin was not clipped in properly casing the door not to shut. Adjusted freezer bin and aligned rails. Seal is making good contact. Customer to monitor.
Near Phelps, NY 14532
Steve
Job Details: 05/24/2019
WASHER MAYTAG MVWC565FW1 Replaced water valve for cold solenoid not running. The washer tested good.
Near Lyons, NY 14489
Steve
Job Details: 05/24/2019
REFRIGERATOR WHIRLPOOL WRT316SFDM01 Replaced compressor for not cooling. The refrigerator tested good. ; dspstn on spec-tagged invntry: 1 WP2315539 MOTOR-EVAP
Near Rochester, NY 14606
Shaiman
Job Details: 05/24/2019
WASHER MAYTAG MVWB765FW3 "Replaced water inlet valve, unit testing good."
Near Rochester, NY 14618
Evan
Job Details: 05/23/2019
RANGE WHIRLPOOL GFG471LVS0 Customer stated that unit was flashing feature not available when attempting to use warning drawer. Checked for codes unit was displaying error code f6e3 runaway oven temperature. Tech sheet calls for replacement of control. Ordering control and temp sensor ; ordrng 1 WPW10157245 (CONTROL ) and 1 WPW10181986 (TEMP SENSOR )