Service History 123 - Appliance Tec

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS22EWMS9

Near Hilton, NY 14468

Dave L

Job Details: 08/10/2022

The evaporator is not defrosting properly. Customer states door is sometimes left ajar. Defrost heater tested good in diagnostics. Switch unit to fixed defrost. Thermistors tested ok.

We serviced a

MAYTAG WASHER

Model MHW5500FW0

Near Rochester, NY 14626

Dave L

Job Details: 08/10/2022

Cold water supply is very slow compared to the hot side. Suspecting issue with the flood controlValve as both cold valves are doing the same thing. Recommending the customer have the flood control valve checked or removed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Rochester, NY 14618

Ray Benedetto

Job Details: 08/10/2022

"Customer concerned about dishes not cleaning well. No malfunctioning components, heater working correctly. Recommended customer have hot water input checked out by plumber. Checked upper rack for parts integrity. Nothing missing."

We serviced a

WHIRLPOOL WASHER

Model MVWB855DC4

Near Penfield, NY 14526

Josh Henchen

Job Details: 08/10/2022

Needed new lid for washer only.

We serviced a

WHIRLPOOL WASHER

Model MVWB765FW0

Near Rochester, NY 14609

Josh Henchen

Job Details: 08/10/2022

"Customer stated washer was locked shut. Unplugged washer and gained access to lid lock. Ran a normal cycle and sounds like a jet engine. Checked and found F0E3 and F5E3. Lid lock failure when trying to run normal cycle. Replaced lid lock, checks good. Washer checks good.; used 1 W10810403 (LID LOCK ASSY) from stock"

We serviced a

MAYTAG WASHER

Model MHW3505FW1

Near Rochester, NY 14617

Josh Henchen

Job Details: 08/10/2022

"Customer stated unit was working on normal wash but wouldn't work on other cycles. Had a load in with 15 minutes on arrival operating properly. Checked and found F8E1, cleaned out drain pump and air pressure line cleaned. Tested washer turned on went to lid lock and drain keeps running. Ordering control ; rqstng P&A on 1 W11201284 (CONTROL**CORE CHARGE**)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ02

Near Palmyra, NY 14522

Doug Balcom

Job Details: 08/10/2022

Customer states no water or ice dispensing. Found no water to unit. Turned water on at pump. Unit is in a RV. Unit is operating as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FMDW09

Near Geneva, NY 14456

Doug Balcom

Job Details: 08/10/2022

The 8003RP water inlet kit is missing. Customer never received it. Reordered part and rescheduled call. ; ordrng 1 8003RP (Water inlet kit)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Waterloo, NY 13165

Doug Balcom

Job Details: 08/10/2022

"Customer states no cooling either compartment. Found compressor not running. It kicks on tries to start and kicks off. Ordering compressor, uv drier, access valve, and lokrings.; ordrng 1 W11370574 (Compressor) and 1 W11506635 (Access valve) and 1 Wpw10143759 (Uv drier) and 2 W11504415 (Lokring)s and 2 W11504416 (Lokring)s and 2 W11506619 (Lokring)s and 2 W11506621 (Lokring)s and 2 W11504434 (Lokring)s and 2 W11504436 (Lokring)s and 2 W11504445 (Lokring)s and 2 W11504420 (Lokring)s and 2 W11506623 (Lokring)s"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC300ESS00

Near Rochester, NY 14616

Dave L

Job Details: 08/10/2022

"Replaced the evaporator and compressor due to poor cooling. Tested ok. ; dspstn on spec-tagged invntry: 2 W11504433 COUPLER BR 6X4 2 W11504434 COUPLER BR 6X2 , 2 W11506619 COUPLER BR 8 , and 1 W11506635 VALVE 1/4"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS342FIAB00

Near Rochester, NY 14618

Ray Benedetto

Job Details: 08/10/2022

Replaced ice maker and optical board. Cycled ice maker. Unit operating normal.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ00

Near Rochester, NY 14609

Andres V

Job Details: 08/09/2022

Customer stated unit was not cooling. Diagnosed unit and found compressor to be seized. I called whirlpool to get this documented and to let them know that parts are out of stock and customer needs a refrigerator. They advised customer calls customer service to see if they can do anything for customer. Customer is calling to try and get a replacement. I told him I would have the parts on order but I don't know when they will be coming In. Sr 7734317093; ordrng 1 W11370574 (Compressor) and 2 W11504419 (Lokring)s and 2 W11504420 (Lokring)s and 2 W11504415 (Lokring)s and 1 W10913906 (Process tubes) and 1 WPW10143759 (Drier)

We serviced a

KENMORE DRYER

Model 11061202010

Near Webster, NY 14580

James

Job Details: 08/09/2022

Unit heats when door is closed and wont energize motor. Found thermal fuse blown and heater shorted to case. Need parts.clean cabinet on return. ; ordrng 1 WP3392519 (Fuse) and 1 279838 (Heater) and 1 Sh15

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE204KPS1

Near Spencerport, NY 14559

Dave L

Job Details: 08/09/2022

New panel is damaged re ordering panel; ordrng 1 W11416372 (Panel) and 1 W11416460 (Vent)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Rochester, NY 14624

Dave L

Job Details: 08/09/2022

Horizontal mullion is not operating causing condensation. 119vac to heater. Led lights intermittently go out. Ordering led driver and mullion ; rqstng P&A on 1 W11102439 (Mullion) and 1 W10830288 (Led driver)

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Spencerport, NY 14559

Dave L

Job Details: 08/09/2022

Found unit unplugged and full ofWater. When energized the washer goes into drain lockout. Found nails preventing pump impeller from turning. Removed debris and tested.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404ESS1

Near Rochester, NY 14618

Andres V

Job Details: 08/09/2022

Customer stated unit was leaking from underneath. I started a normal cycle and noticed that it was leaking from the diverter. Replacing pump and sump that includes diverter.; ordrng 1 W10861526 (Motor and sump)

We serviced a

MAYTAG REFRIGERATOR

Model MBB2256GEB

Near Penfield, NY 14526

Andres V

Job Details: 08/09/2022

Replaced bi-metal. Put unit back together and turned it on. Unit turned on and started cooling.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHV00

Near Canandaigua, NY 14424

Dave F

Job Details: 08/09/2022

LED light in freezer was out . Service pointer W11460554 . S code S191AQ . Replaced freezer led and unit tested good ; used 1 W10695459 (MODULE) from stock

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JS3

Near Webster, NY 14580

James

Job Details: 08/09/2022

Unit making chirping noises when it heats. Tested unit. Found seal unhooked from liner and bake element moving when heating causing noise. Reinstalled gasket and inspected. Unit functions properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHV02

Near Fairport, NY 14450

Dave F

Job Details: 08/09/2022

Unit making noise while running service pointer W11610345 . Followed service pointer . Unit tested good

We serviced a

WHIRLPOOL WASHER

Model WET4027HWo

Near Ontario, NY 14519

Andres V

Job Details: 08/09/2022

Customer stated unit was not advancing in a normal cycle. Diagnosed unit and found lid lock to be faulty. Lock tries to engage but does not lock. ; ordrng 1 W11176112 (Lid lock)

We serviced a

WHIRLPOOL OVEN

Model WOS51ES4ES01

Near Ontario, NY 14519

Andres V

Job Details: 08/09/2022

Replaced thermostat. Put unit back together and tested it. Oven started heating both elements.

We serviced a

JENN AIR VENTHOODS

Model JXP5032WS0

Near Rochester, NY 14625

Dave F

Job Details: 08/09/2022

Replaced blower and tested unit . Tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHB00

Near Webster, NY 14580

Andres V

Job Details: 08/09/2022

"Replaced started device on unit. Plugged unit back in and compressor was not turning on. I did resistance check on the compressor and found that it is seized. Customer is not sure if he wants repair done and needs to talk to his wife about it. I gave him a quote for repair, he will be calling back if he chooses to get repair done.; ordrng 1 W10507884 (Compressor) and 3 W11504420 (Lokring)s and 1 W11504432 (Lokring) and 1 WPW10143759 (Dryer) and 1 W10913906 (Process tube)"

We serviced a

WHIRLPOOL OVEN

Model WEG745H0FS0

Near Rochester, NY 14620

Dave F

Job Details: 08/09/2022

F8E0 upper cooling blower fan speed to low . Ordering fan and going to complete the job then .; ordrng 1 W11107275 (fan-blwr)

We serviced a

GE DISHWASHER

Model GDT655SSJ2SS

Near Rochester, NY 14625

Andres V

Job Details: 08/09/2022

Customer stated unit was not having any power. Diagnosed unit and found unit has no power. Customer has to get electrician out here to see why theirs no power.

We serviced a

MAYTAG DRYER

Model DG303

Near Rochester, NY 14625

Andres V

Job Details: 08/09/2022

Customer stated unit was not heating. I diagnosed unit checked thermostat and igniter. I found that igniter was not getting voltage. I unplugged wires to thermostat and gas solenoids. Tested unit again and unit started heating. Dryer had a loose connection.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Rochester, NY 14620

Dave F

Job Details: 08/09/2022

compressor is seized and not starting . Ordering parts needed to complete job . Compressor is temp out of stock .; ordrng 1 W11370574 (compressor) and 1 R600kit and 1 W11504415 (8.5/8) and 1 W11504431 (7/5) and 1 W11506619 (8nk) and 2 W11109499 (Drier)s and 2 W11504433 (6/4)s and 2 W11504447 (5/1.8)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW05

Near Rochester, NY 14626

Dave L

Job Details: 08/09/2022

Replaced ice maker. Customer toMonitor for ice after 24 hours.

We serviced a

WHIRLPOOL FREEZER

Model WRS571CIHZ04

Near Rochester, NY 14626

Dave L

Job Details: 08/09/2022

The mullion and doors are building condensation on outside of the unit. Documented via text with tech line SR7734310097. Product is getting reviewed be engineering. They will either reach out to me or the customer with the next steps

We serviced a

KENMORE OVEN

Model 790.74233310

Near Webster, NY 14580

James

Job Details: 08/09/2022

"Unit not heating due to failed bake igniter. Replaced igniter and tested. One year warranty on repair. ; used 1 12400035 (Igniter), and 1 Sh15 from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model MRT118FFFH08

Near Rochester, NY 14626

Dave L

Job Details: 08/09/2022

Fresh food section collecting moisture. Unit was delivered last week. Customer reversed doors and had air gaps. In the fresh food gasket. Removed foam insulation from bottomRight corner that was preventing gasket from seating properly. Customer to monitor.

We serviced a

JENN AIR REFRIGERATOR

Model JFFCC72EFS02

Near Webster, NY 14580

James

Job Details: 08/09/2022

Icemaker leaking out of ice dispenser. Ice maker motor broken off from tray. Need icemaker. ; ordrng 1 W11557002 (Icemaker)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Irondequoit, NY 14609

James

Job Details: 08/09/2022

"Unit has clunking sound, ticking noises when opening door, top shelf froze in ff section, ice freezing together. Tested diagnostics, fans wont operate and damper is ticking non stop. Fans work in normal operation. ; ordrng 1 WPW10479155 (Damper) and 1 W10846539 (Fan) and 1 W11579560 (Icemaker)"

We serviced a

WHIRLPOOL FREEZER

Model WZF34X16DW06

Near Rochester, NY 14621

James

Job Details: 08/09/2022

Unit off no lights. Smacked control box and unit began functioning. Checked connections. Need control. ; ordrng 1 W11496873 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDM01

Near Rochester, NY 14611

Dave F

Job Details: 08/09/2022

Evaporator fan is not working . Has power going to it . Ordering motor . ; ordrng 1 WP2315539 (motor-evap)

We serviced a

MAYTAG REFRIGERATOR

Model M1TXEGMYB01

Near Rochester, NY 14617

Dave L

Job Details: 08/09/2022

Freezer is running at 20 degrees. Found incomplete frost pattern. Quoted customer for an evaporator replacement. They will let us know if they want to proceed. ; rqstng P&A on 1 WPW10314205 (Evaporator) and 1 W11506635 and 1 WPW10143759 (Drier) and 1 W11504445 (5-5) and 1 Sh (Sh)

We serviced a

WHIRLPOOL WASHER

Model WTW4616FW2

Near Rochester, NY 14612

James

Job Details: 08/09/2022

Unit wrinkles clothes excessively and leaks bleach on clothes. No errors. Called techline sr7734308696. They said unit is functioning as designed. Customer has photos of end of cycle where clothes are severely tangled. Told customer if he wants further assistance to call customer service.

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Rochester, NY 14612

James

Job Details: 08/09/2022

Customer stated unit ran for over three hours since last visit. 4-2 8-4 and 10-1 errors. Cleared codes. Replaced control and vent. Ran Diagnostics cycle. Customer is to monitor.

We serviced a

MAYTAG WASHER

Model MVW7230HC0

Near Rochester, NY 14612

Dave L

Job Details: 08/09/2022

The washer is making a clicking noise during agitation. Unable to remove rotor. Suspecting issue with the transmission ordering gear case and motor. ; ordrng 1 W11449841 (Gearcase) and 1 W11195971 (Stator) and 1 W10754448 (Clutch) and 1 W11260238 (Rotor) and 10 W11027980 (Screw)s and 1 W10752189 (Rotor bolt)

We serviced a

MAYTAG WASHER

Model MHWZ600TW01

Near Rochester, NY 14625

Andres V

Job Details: 08/09/2022

Customer stated unit was making squeaking noise. Diagnosed unit and found belt to be very worn out. Unit needs a new belt. ; ordrng 1 WPW10388418 (Belt drive)

We serviced a

ADMIRAL REFRIGERATOR

Model ATF1910DRW

Near Rush, NY 14543

Dave F

Job Details: 08/09/2022

Unit is not cooling . Found ice ball on cap tube and no frost pattern . Refrigerant leaked out .Customer needs new unit

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHV02

Near West Henrietta, NY 14586

Josh Henchen

Job Details: 08/09/2022

"Ordered Wrong colored Gasket. Rescheduled. Ordered proper gasket.; ordrng 1 W11368721 (Black Gasket), dspstn on spec-tagged invntry: 1 W10830162 GASKET"

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near West Henrietta, NY 14586

Josh Henchen

Job Details: 08/09/2022

"Customer stated it's shaking to much. Check and found no error codes. Ran diagnostic cycle, functions properly. Washer checks good. Talked to customer about out of balance loads. They will monitor."

We serviced a

JENN AIR VENTHOODS

Model JXP5032WS0

Near Rochester, NY 14625

Josh Henchen

Job Details: 08/09/2022

Helped DF with motor.

We serviced a

WHIRLPOOL RANGE

Model WEE750H0HZ

Near Rochester, NY 14624

Josh Henchen

Job Details: 08/09/2022

Replaced console due to being stuck on timer. Range checks good.

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Pittsford, NY 14534

Josh Henchen

Job Details: 08/09/2022

"Customer stated F8E4 code is flashing. Checked and found F8E4 with no water in tray currently, cleared codes. Reattached tray and tested dishwasher. Diagnostic & Quick wash functioning as expected. Dishwasher checks good. Told customer to monitor dishwasher if problem persists to call back."

We serviced a

WHIRLPOOL WASHER

Model WTW4930XW3

Near Honeoye Falls, NY 14472

Josh Henchen

Job Details: 08/09/2022

Customer stated lid lock light flashing. Checked and found no error codes. Unplugged washer and plugged back in. Ran diagnostic check. Washer checks good.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Pittsford, NY 14534

Ray Benedetto

Job Details: 08/09/2022

Unit making gear sound when dispensing water. Checked water pressure. Customer just switched filter. Ordering water valve.; ordrng 1 W11482383 (Water Valve)

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Pittsford, NY 14534

Ray Benedetto

Job Details: 08/09/2022

Unit making loud noise and vibrating heavily while in spin. Found rear left rod with very little recoil. Ordering suspension rods for repair.; ordrng 1 W11130362 (Suspension Rods)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Pittsford, NY 14534

Ray Benedetto

Job Details: 08/09/2022

"Replaced heating element per Service Pointer, W11540964, S17304. Tested in self-diagnostics, verified no leakage. All operations normal.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT"

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Fairport, NY 14450

Ray Benedetto

Job Details: 08/09/2022

"Unit threw overfill code overnight when unit was not in use. Overfill tray full of water. Previous tech replaced heating element. Emptied tray. Ran auto-diagnostic, no errors or sign of leaks. Ran unit for 30+ minutes, could not find any leakage. Found water mark on pan beneath where water valve is positioned. Ordering valve for repair.; ordrng 1 W11434044 (Water Valve)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADM3

Near Rochester, NY 14623

Ray Benedetto

Job Details: 08/09/2022

"Unit leaking from front door. Unit had float switch error. Leaks during wash cycle. Ordering inner door and float switch to repair.; ordrng 1 WP8269259 (Gasket) and 1 WPW10346525 (Float Switch) and 1 WPW10195037 (Arm), used 1 W11513971 (Inner Door) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW70HEBW1

Near Henrietta, NY 14467

Ray Benedetto

Job Details: 08/09/2022

"Unit had water long fill code. Entered diagnostics and cleared error code. Tested in diagnostic mode, all operations normal. Tested in regular cycle, all functions working. If issues persists, will need water valve and control board."

We serviced a

WHIRLPOOL FREEZER

Model WRT518SZFM00

Near Seneca Falls, NY 13148

Doug Balcom

Job Details: 08/09/2022

Customer states freezer works but refrigerator is not cooling. Found evaporator fan not running. It will run if you spin it to get it started but will not start on its own. Ordering evaporator fan motor. ; ordrng 1 WP2315539 (Evaporator fan)

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Auburn, NY 13021

Doug Balcom

Job Details: 08/09/2022

Customer states washer fills slow. Ran diagnostic test found F8E1 long fill error code. Found cold water valve screen clogged. Cleaned screen. Ran diagnostic test no codes. Unit is operating as designed.

We serviced a

WHIRLPOOL OVEN

Model WOS51ES4ES02

Near Skaneateles, NY 13152

Doug Balcom

Job Details: 08/09/2022

Replaced thermal fuse. Unit now powers up but doesn't heat oven. Found bad oven thermostat. Ordering part. ; ordrng 1 W11034459 (Thermostat fixed)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Honeoye Falls, NY 14472

Dave F

Job Details: 08/09/2022

Ice maker fill tray froze up and causing water to run over into ice bin and freezer and jam ice maker . Cleaned out ice maker and ice bin tray . Cycled ice maker . Tested good .

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HZ0

Near Fairport, NY 14450

Jeremy

Job Details: 08/09/2022

Found that left front burner will only stay on hight regardless of where switch is set. Also display is partially unreadable. Ordering infinite switch. Customer does not want to repair control at this time.; ordrng 1 WPW10434452 (Infinite Switch)

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Fairport, NY 14450

Jeremy

Job Details: 08/09/2022

"Replaced drain pump and harness for unit not draining, checks good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Macedon, NY 14502

Jeremy

Job Details: 08/09/2022

Unit has F6E1 error code and will not respond to any user inputs. Ordering user interface and control board and harness.; ordrng 1 W11460962 (User Interface) and 1 W11462458 (Control) and 1 W11084845 (Harness)

We serviced a

WHIRLPOOL DRYER

Model MED6230RHW

Near Fairport, NY 14450

Jeremy

Job Details: 08/09/2022

Found that user interface would not power on. Checked and found that UI was never plugged into control board. Plugged in UI and unit operates as expected.

We serviced a

WHIRLPOOL DISHWASHER

Model KDFM404KPS0

Near Fairport, NY 14450

Jeremy

Job Details: 08/09/2022

Customer stated unit would not start after using new detergent made too many suds. Unable to remove drip tray due to molding built in front of dishwasher. Advised customer to use detergent pods and avoid plant based detergents.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDB09

Near Rochester, NY 14618

Jeremy

Job Details: 08/09/2022

Replaced fresh food door for being dented and not sealing correctly. ; dspstn on spec-tagged invntry: 1 LW10668874 DOOR

We serviced a

KITCHENAID MICROWAVE

Model KMHC319EBS2

Near Pittsford, NY 14534

Jeremy

Job Details: 08/09/2022

"Found that door switches not engaging when door is shut. Replaced interlock assembly, unit checks good.; used 1 W11244490 (INTERLOCK) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE104KPS0

Near Skaneateles, NY 13152

Doug Balcom

Job Details: 08/08/2022

Customer states unit will not run and continuously Beeps. Found water supply hose not tight and leaking. Tightened hose dried out drip tray and leak sensor. Rand diagnostic test. Unit is operating as designed.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Clifton Springs, NY 14432

Doug Balcom

Job Details: 08/08/2022

"Replaced motor, timer, blower wheel, belt, and thermal fuse. Unit is operating as designed; used 1 WP3392519 (Thermal fuse) from stock"

We serviced a

WHIRLPOOL OVEN

Model KODE900HBS

Near Marion, NY 14505

Doug Balcom

Job Details: 08/08/2022

Customer states lower oven will not shut off. Ran diagnostic test. No codes. Ran upper and lower ovens. Lower oven stays on even when control says it's off. Until power is removed from unit. Ordering control and appliance manager expansion. ; ordrng 1 W11294389 (Appliance manager expansion) and 1 W11294388 (Control)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ

Near Newark, NY 14513

Doug Balcom

Job Details: 08/08/2022

Replaced top rack adjusters. Ran diagnostic test. No codes. Unit is operating as designed.

We serviced a

WHIRLPOOL WASHER

Model WFW92HEFC0

Near West Henrietta, NY 14586

Dave F

Job Details: 08/08/2022

Dispenser is spraying and filling the load and go . Dispenser we had replaced . Covering under ATEC warranty ; ordrng 1 W10862190 (dispenser)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ

Near Hamlin, NY 14464

Dave L

Job Details: 08/08/2022

Replaced shorted freezer led light and thawed fresh bf pod section ice maker fill tube. Recommending replacing water filter. Customer to monitor for ice after 24 hours ; used 1 W11205083 (Led) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS586FLDM00

Near Rochester, NY 14607

Dave F

Job Details: 08/08/2022

Replaced auger motor and tested unit . Tested good

We serviced a

MAYTAG DISHWASHER

Model MDB8959SFZ4

Near Rochester, NY 14617

James

Job Details: 08/08/2022

Unit not washing dishes. Upper rack falls off. Need adjusters and pump. ; rqstng P&A on 1 WPW10740410 (Adjuster) and 1 WPW10251047 (Cover) and 1 WPW10663572 (Mount)

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JZ3

Near Brockport, NY 14420

Dave L

Job Details: 08/08/2022

The customer is concerned with temperatures being low after preheat. Temps are being measured with an oven thermometer hanging from middle rack. Preheated to 350. Oven preheated normally. Calibrated oven. Customer toMonitor

We serviced a

JENN AIR REFRIGERATOR

Model JFC2290VPY1

Near Rochester, NY 14610

Dave F

Job Details: 08/08/2022

Left hand end cap tab is broken . Ordering endcap . Customer is paid in full ; ordrng 1 W10122078 (endcap)

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Rochester, NY 14618

Dave F

Job Details: 08/08/2022

Replaced control and tested unit in diagnostics. Unit tested good . If problem persists order W11460962 UI; dspstn on spec-tagged invntry: 1 W11462458 CNTRL- ELEC

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Brockport, NY 14420

Dave L

Job Details: 08/08/2022

"Replaced thermistor due to restricted airflow error. Error came back during test. Ordering control. ; ordrng 1 W11133021, dspstn on spec-tagged invntry: 1 WP8577274 THERMISTOR"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBSD618ESS

Near Pittsford, NY 14534

Dave F

Job Details: 08/08/2022

Replaced inverter and tested unit . Compressor turned on and started cooling .

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFW2055FRZ03

Near Rochester, NY 14606

Dave L

Job Details: 08/08/2022

Moisture on mullion due to moisture control setting off. Turned on moisture control.

We serviced a

WHIRLPOOL WASHER

Model MVWB766FW1

Near Webster, NY 14580

Andres V

Job Details: 08/08/2022

Customer stated panel was not responding to commands. Diagnosed unit and found that is unresponsive when trying to change cycles. Also found a faulty lid lock. I checked for error codes but did not find any. Unit needs new UI and lid lock; ordrng 1 W11135391 (UI) and 1 W10810403 (Lid lock)

We serviced a

MAYTAG WASHER

Model MVWX700XL2

Near Canandaigua, NY 14424

Jeremy

Job Details: 08/08/2022

Found bolt that holds wash plate was loose and splines inside washplate slightly worn causing washplate to spin freely. Tightened bolt and unit operates as expected. Should replace washplate and bolt to complete repair. Customer elected not to proceed.

We serviced a

MAYTAG DRYER

Model MGD8630HC0

Near North Chili, NY 14514

Ray Benedetto

Job Details: 08/08/2022

"Unit would not power on. Verified incoming voltage. Found loose flat ribbon connector on user interface. Re-seated and unit powered on. Tested for heat, operating normal. Recommended customer clean venting."

We serviced a

AMANA DRYER

Model NGD4655EW3

Near Rochester, NY 14619

Ray Benedetto

Job Details: 08/08/2022

Replaced motor and noise ceased. Verified unit was heating.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADW9

Near Rochester, NY 14626

Dave L

Job Details: 08/08/2022

Re connected right hand door link. Tested ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Ontario, NY 14519

Andres V

Job Details: 08/08/2022

"Replaced Ice maker, cycled it. Ice maker called for water and is working correctly."

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IXBL1

Near Ontario, NY 14519

Andres V

Job Details: 08/08/2022

Replaced rack adjuster. Put rack back in place.; dspstn on spec-tagged invntry: 1 W10712394 ADJUSTER C RAIL-GREY

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Fairport, NY 14450

Dave F

Job Details: 08/08/2022

Replaced water valve and calibrated unit . Ran auto diagnostics. Unit tested good

We serviced a

WHIRLPOOL OVEN

Model WFE320M0ES2

Near Ontario, NY 14519

Andres V

Job Details: 08/08/2022

Showed up to customers house and was told that they canceled the appt.

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Farmington, NY 14425

Jeremy

Job Details: 08/08/2022

Replaced motor and control for error code and wash motor not running. Unit checks good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Rochester, NY 14612

Dave L

Job Details: 08/08/2022

Replaced evaporator and compressor due to poor cooling. Unit tested ok. ; dspstn on spec-tagged invntry: 1 W11504445 COUPLER BR 5X4 and 1 WPW10143759 DRIER-UV DYE

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Waterloo, NY 13165

Doug Balcom

Job Details: 08/08/2022

Replaced timer and knob. Unit is operating as designed.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HZ07

Near Auburn, NY 13021

Doug Balcom

Job Details: 08/08/2022

Customer states some buttons aren't working. Found some buttons not working. Removed ribbon cable cleaned contacts and reseated cable. Unit is operating as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAM02

Near Webster, NY 14580

Andres V

Job Details: 08/08/2022

"Customer stated lights were flickering. Diagnosed unit and found the main light to be causing the issue, also ice maker lever was out of place so unit was making to much ice. Put lever back in place and cleared mold and ice tray as well. They also said middle crisper was broken. Ordering new LED light and crisper.; ordrng 1 WPW10515058 (Led light) and 1 WP2188656 (Crisper)"

We serviced a

WHIRLPOOL MICROWAVE

Model KOCE500ESS11

Near Victor, NY 14564

Jeremy

Job Details: 08/08/2022

Replaced control for stuck relay and cooling fan for being noisy. Unit checks good.

We serviced a

AMANA MICROWAVE

Model AMV2307PFS07

Near Brighton, NY 14610

Ray Benedetto

Job Details: 08/08/2022

"Replaced socket and light bulb. Tested, light working, unit heating.; dspstn on spec-tagged invntry: 1 8206232A BULB"

We serviced a

WHIRLPOOL REFRIGERATOR

Model MRT311FFFZ

Near Rochester, NY 14612

Dave L

Job Details: 08/08/2022

Documented shelf issue with tech line. They are recommending shimming with foam. Ordered recommended kit; used 1 819043 from stock

We serviced a

KITCHENAID DISHWASHER

Model KUDS35FXSS5

Near Rochester, NY 14618

Jeremy

Job Details: 08/08/2022

Found that dishwasher is leaking from left side of door. Ordering tub seal.; ordrng 1 W11177741 (Tub Seal)

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KBL0

Near Rochester, NY 14618

Ray Benedetto

Job Details: 08/08/2022

"Unit was leaking. Replaced heating element per Service Pointer W11540964, S17304. Found leak at black hose going into motor. Ordering hose for repair.; ordrng 1 W11460960 (Hose), used 1 W11537778 (Heater Element) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404ESS3

Near Rochester, NY 14618

Jeremy

Job Details: 08/08/2022

Found that unit will not drain. Checked and found that drain pump is getting voltage but impeller was seized. Ordering drain pump.; ordrng 1 W10914557 (Drain Pump)