Near Rochester, NY 14616
James
Job Details: 07/03/2020
WASHER WHIRLPOOL WFW75HEFW0 Found drain pump clogged. Extension hose clogged. Bellows loose around wash basket. Bellows allowing socks to get into pump. Reinstalled bellows and cleaned hoses and pump. Inspected air trap. Filled and drained unit twice. Customer is to monitor. If problem persists replace bellows.
Near Penfield, NY 14526
Evan
Job Details: 07/03/2020
RANGE WHIRLPOOL KSGG700ESS1 Customer stating drawer is unlevel. Discovered that left side rail is sagging. Removed rail to inspect rail is sitting loosely in bracket. Ordering replacement rail and bracket ; ordrng 1 WPW10306546 (BASE RAIL (LEFT) ) and 1 WPW10441804 (SLIDE DRAWER )
Near Rochester, NY 14616
James
Job Details: 07/03/2020
DRYER WHIRLPOOL WED5620HW1 Replaced control panel and verified operation
Near Rochester, NY 14606
Tanner
Job Details: 07/03/2020
DISHWASHER WHIRLPOOL KDFE104HPS0 Q1 no Q2 no Q3 no Replaced tub. Tested unit and unit tested good.Verbal signature acknowledged
Near Ontario, NY 14519
Evan
Job Details: 07/03/2020
WASHER WHIRLPOOL MVWC565FW0 "Customer stating unit is producing large grinding noise while in spin. Checked for error codes. No codes present. Ran test cycle. Could hear noise customer was referring too. Noise is coming from pulley being loose and causing pulley to cut into belt guard. Pulley and belt guard are damaged due to this. Ordering cam and belt guard ; ordrng 1 W10721967 (CAM ) and 1 WPW10427633 (PULLEY COVER ), dspstn on spec-tagged invntry: 1 W10876600 PUMP-DRAIN"
Near Bloomfield, NY 14469
Dave F
Job Details: 07/03/2020
COOKTOP JENN AIR CG206B Down draft not turning on . Found the switch was bad . Jumped the wires fan turns on and runs . Part number for unit is NLA found part that will work SW2100 . Customer also wants new knobs . . Left rear burner not starting . Cleaned burner with wire brush and also cleaned holes to light burner . It is now working . Customer paid in full .; ordrng 1 SW2100 (Fan switch) and 1 WP71001641 (knob- valv)
Near Rochester, NY 14618
Tanner
Job Details: 07/03/2020
REFRIGERATOR MAYTAG MRT311FFFZ00 Q1 no Q2 no Q3 no Complaint of frost buildup in Freezer. Inspected freezer and ice build up is along edge of cabinet on top. Inspected gasket and gasket is not seating to door. Treated with heat and gasket seats better but not satisfactory. Ordering new door gasket.; ordrng 1 W10249196 (Gasket)
Near Caledonia, NY 14423
Steve
Job Details: 07/03/2020
REFRIGERATOR KITCHENAID KFIS29BBMS03 Found freezer and fresh food section warm. The unit needs fresh food section evaporator ; ordrng 1 W11116006 (Evaporator) and 1 WPW10143759 (Drier)
Near Rochester, NY 14621
James
Job Details: 07/03/2020
RANGE WHIRLPOOL WFG505M0BW2 Q1 n. Q2 n. Q3 n. Gas leak when cooktop is in use. Burner tubes bent. Need all orifice tubes. ; ordrng 1 W10514429 (holder-orf) and 1 W11028738 (holder-orf) and 1 W11050487 (holder-orf) and 1 W11162117 (holder-orf) and 1 W11167099 (holder-orf)
Near Rochester, NY 14612
Dave L
Job Details: 06/27/2020
REFRIGERATOR KITCHENAID KFIS29PBMS02 Unit had a crack in the isolation valve causing a leak ordering valve quoted for valve. Customer denied repair.
Near Lima, NY 14485
Steve
Job Details: 06/27/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 Found icemaker fan is not blowing cold air to ice maker and condensation build up around facia. The fill tube is also frozen. Ordering fan and fill tube heater; rqstng P&A on 1 W10846539 (Icebox fan) and 1 W11087201 (Fill tube heater)
Near Rochester, NY 14620
Dave L
Job Details: 06/27/2020
WASHER WHIRLPOOL WTW4955HW1 Q1 no q2 no q3 no Incorrect hose was ordered by mistake. Re ordering hose ; ordrng 1 W11244231 (Drain hose)
Near Fairport, NY 14450
Dave F
Job Details: 06/27/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Ice maker making ice intermittently . Installed ice maker . Cycled ice maker . Unit tested good . Customer will monitor
Near Rochester, NY 14618
Evan
Job Details: 06/27/2020
WASHER WHIRLPOOL WTW6600SW1 Customer stated that unit was not finishing cycle and would flash OL code during cycle. Discovered that basket was seized on shaft causing unit not to engage into spin properly. Discovered that teeth on drive hub are worn causing issue. Advised customer is would be wise to replace drive shaft and bearing on machine also. Ordering drive hub and bearing kit. ; ordrng 1 W10435302 (BEARING KIT ) and 1 W10820039 (DRIVE HUB)
Near Avon, NY 14414
Steve
Job Details: 06/27/2020
WASHER WHIRLPOOL WFW94HEXW2 Found vent tube on top of drum was disconnected at the drum. Glues plastic vent fastener to tub. Added dielectric grease to dispenser motor connections. Tested washer in diagnostics. Tested good. Also ran regular wash and dispenser motor is actuating properly.
Near Rochester, NY 14606
Dave L
Job Details: 06/27/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ05 Q1 no q2 no q3 no Filter housing is leaking at water tube connections and has damaged the floor. Pics attached. Ordering tube. Verbal signature ; ordrng 1 W11172791 (Filter housing) and 1 W11162036 (Tube) and 1 W11162040 (Tube)
Near Victor, NY 14564
Steve
Job Details: 06/27/2020
REFRIGERATOR WHIRLPOOL WRR56X18FW02 Replaced evaporator for low charge and recharged. The refigerator is cooling as expected; used 1 WPW10143759 (Die drier) from stock
Near Fairport, NY 14450
Dave F
Job Details: 06/27/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Replaced wash pump and control . Tested unit in auto diagnostics. Tested good .heater tested good .
Near Honeoye Falls, NY 14472
Dave F
Job Details: 06/27/2020
DRYER WHIRLPOOL WET4027HW0 Spoke with customer . Dryer drum not in . Rescheduled ; schdld next appmnt for 7/6 MON !
Near Rochester, NY 14616
Dave L
Job Details: 06/27/2020
WASHER MAYTAG MHW5500FW1 Unit was not completing cycles due to a f9e1 long drain error. Found debris clogging pump screen. Cleaned pump housing and tested.
Near Rochester, NY 14609
Evan
Job Details: 06/27/2020
WASHER WHIRLPOOL WTW7000DW0 "Customer is stating that unit is not spinning out properly. Upon inspection discovered multiple error codes pertaining to lid lock fault (f5e1 ,f5e2,f5e3) unit also has off balance load error code (f0e5). Cleared codes and tested unit in manual test mode. In Manual test mode tested lock with test 000. Lid lock is actuating as it should. Ran test 12 (high spin) unit is spinning out as it should. After finishing tested could hear lock trying to actuate but never unlock. Lock is failing. Replaced lock. Tested unit. Unit tested good ; used 1 W10810403 (LID LOCK ASSY) from stock"
Near Farmington, NY 14425
Dave F
Job Details: 06/27/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW00 Replaced compressor. Evaporator and UV drier . Unit tested good . Full frost pattern ; dspstn on spec-tagged invntry: 1 W10913906 VALVE 1/4' and 1 WPW10143759 DRIER-UV DYE
Near Spencerport, NY 14559
Dave L
Job Details: 06/27/2020
DISHWASHER KITCHENAID KDFE304DBL0 Found leak in drain hose extension ordering 12 ft hose to eliminate damaged hose ; ordrng 1 3385556 (Hose)
Near Bloomfield, NY 14469
Dave F
Job Details: 06/27/2020
REFRIGERATOR WHIRLPOOL ED5LVAXWQ00 Spoke with customer . Putting them on for Monday . Part should be in .; schdld next appmnt for 6/29 MON !
Near Farmington, NY 14425
Dave F
Job Details: 06/27/2020
DRYER WHIRLPOOL WTW5800BW0 F7E5 shift fault F7E6 motor fault . Actuator is broken . Replaced actuator with part WPW10006355 . Calibrated unit and tested auto diagnostics. Unit tested good . ; used 1 WPW10006355 (ACTUATOR) from stock
Near Pittsford, NY 14534
Dave F
Job Details: 06/27/2020
REFRIGERATOR WHIRLPOOL KRFC704FPS01 Replaced controls unit still not cooling . Called techline 7728116451 . Used kill o watt meter to check watts . The compressor was fully ramped up in speed watts were 36 . Which isn’t enough . Techline says that unit has no refrigerant and needs nitrogen to find the leak and to fill unit . Customer is getting unit exchanged from dealer .
Near Fairport, NY 14450
Steve
Job Details: 06/27/2020
REFRIGERATOR MAYTAG MFF2558VEW2 Added permagum to top left freezer gasket for warm air entering freezer and causing frost build up. Customer to monitor. If problem persists preorder W10443319 quoted 124 for gasket 15 for shipping and 104.65 for labor.
Near Pittsford, NY 14534
Steve
Job Details: 06/27/2020
WASHER FRIGIDAIRE FAFW3921NW0 Replaced main console for leds blank on two cycles. The console tests good.
Near Irondequoit, NY 14609
Evan
Job Details: 06/27/2020
DRYER WHIRLPOOL MEDX655DW1 Replacing power cord due to cord not providing full 240v to unit. Replaced cord. Tested unit. Unit tested good
Near Irondequoit, NY 14617
Dave L
Job Details: 06/27/2020
DISHWASHER WHIRLPOOL WDF510PAYSA Unit willl not run due to a faulty control. Customer is out of warranty. Notified customer of warranty status two hours before I entered the home. They refused to pay. No work can continue until service fee is paid.
Near Webster, NY 14580
Evan
Job Details: 06/27/2020
WASHER WHIRLPOOL WTW5550XW3 Replacing drain pump due to old pump failing causing unit not to drain. Replaced pump. Ran tested cycle. Unit completed cycle as it should. Unit tested good
Near Rochester, NY 14621
Dave L
Job Details: 06/27/2020
RANGE WHIRLPOOL WFE550S0HZ1 F1e0 control error. Replaced main control per techsheet and repaired broken wire to bake element. Surface elements and oven tested good. Customer will need to o replace cracked receptacle. Left unit unplugged after testing
Near Rochester, NY 14620
Evan
Job Details: 06/27/2020
WASHER WHIRLPOOL WTW4816FW2 Customer stating that unit is not spinning out as it should. Checked for error codes upon arrival. Discovered error code f7e5 for basket speed fault. Ran tachometer verification test. Optical sensor on Actuator is causing issue. Replaced actuator. Ran test cycle. Unit completed cycle as it should. Unit tested good ; used 1 W10913953 (ACTUATOR) from stock
Near Rochester, NY 14606
Dave L
Job Details: 06/27/2020
RANGE WHIRLPOOL WFG525S0HZ Oven would not ignite due to a poor connection at the bake ignitor. Reconnected and unit tested good
Near East Rochester, NY 14445
Evan
Job Details: 06/27/2020
RANGE KITCHENAID KSGG700ESS1 Customer stated that left front burner flame will go out periodically when burner is set to simmer. Adjusted flame height at valve to customers satisfaction. Tested burner. Unit tested good
Near Spencerport, NY 14559
Dave L
Job Details: 06/27/2020
DISHWASHER MAYTAG MDB8959SFZ4 Q1 no q2 no q3 ReplacedBroken upper rails under S22916 pointer unit tested good Verbal signature ; dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK
Near Rochester, NY 14623
Steve
Job Details: 06/27/2020
DISHWASHER WHIRLPOOL WDT710PAHB1 WQMYB00FPL1 replaced motor sump for not washing. The dishwasher tests good. ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR
Near West Henrietta, NY 14586
Steve
Job Details: 06/27/2020
DRYER WHIRLPOOL WED5620HW1 Sr# 7728187778. Tested heat on timed dry and high heat. Cycling properly with High 160 low 135. Vent tests good and is short. Called tech line and sensor bars are working as expected. Waited ten minutes with wet washcloth on sensor bars to se of it shut off early. It did not shut off early. The dryer tests good.
Near Rochester, NY 14610
Evan
Job Details: 06/27/2020
WASHER MAYTAG MVWB750WQ1 Customer stated that unit was very loud while in spin. Upon inspection discovered that bearing had failed causing issue. Replaced bearing using bearing kit. Ran test cycle. Unit tested good ; used 1 W10435302 (BEARING) from stock
Near Pittsford, NY 14534
Dave F
Job Details: 06/26/2020
WASHER GE WHRE5550K2WW Washer falling apart on the inside . Pieces of metal are all over inside the tub and a piece found its way to the drain pump . Customer is going to look for a new machine
Near Pittsford, NY 14534
Dave F
Job Details: 06/26/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Condenser coil is vibrating on bottom of unit .put piece of foam between condenser and bottom panel . Customer said that the damper would get some ice build up explained that moisture can do that if doors are open for extended time and items are not sealed inside unit .damper is functioning. Evaporator has good frost pattern. Door gaskets sealing all the way around . Sealed cabinet.. Defrost heater works . Unit tested good
Near Rochester, NY 14610
Evan
Job Details: 06/26/2020
WASHER MAYTAG MVWB765FW3 Customer stated that unit was bunching up clothes and not spinning correctly. Checked for error codes upon arrival. No codes present. Ran diagnostic cycle unit completed cycle as it should. During agitation portion of diagnostic cycle could hear noise customer was referring too. Discovered that rotor bolt was loose causing rotor to make noise when changing from spin to agitate. Tightened bolt and ran unit again. Could not replicate issue. Unit tested good
Near Rochester, NY 14620
Evan
Job Details: 06/26/2020
RANGE WHIRLPOOL KFGG500ESS2 Replacing left side panel due to original panel having small dent upon delivery. Replaced side panel. Unit tested good
Near Brighton, NY 14610
Steve
Job Details: 06/26/2020
REFRIGERATOR GE PFS22SISDSS Replaced ice maker for no ice
Near Penfield, NY 14526
Evan
Job Details: 06/26/2020
DISHWASHER MAYTAG MDB4709PAW2 Customer stated that unit is leaking from right corner of machine. Discovered that door gasket was unseated on right side causing issue. Trimmed gasket and placed back into channel. Ran unit and could not replicate issue.
Near Webster, NY 14580
Evan
Job Details: 06/26/2020
WASHER MAYTAG MVWB765FW0 Replacing console due to unit failing to respond to commands. Replaced console. Ran diagnostic cycle. Unit completed cycle as it should. Ran test cycle outside of test mode to confirm function. Unit tested good
Near Victor, NY 14564
Dave F
Job Details: 06/26/2020
REFRIGERATOR MAYTAG MFI2570FEZ01 Ice maker fill cup was frozen . Dethawed cup . Checked water pressure was good . Ran test cycle and checked fill tube pressure . Good . Cycled ice maker . Ice maker tested good .
Near Rochester, NY 14610
Steve
Job Details: 06/26/2020
REFRIGERATOR GE PFSF2MIXA WW Replaced bail arm for too much ice
Near Farmington, NY 14425
Dave F
Job Details: 06/26/2020
WASHER WHIRLPOOL WTW7300DW1 F0E3 overload error F0E5 off balance error F7E8 motor stator over temperature . Calibrated unit . Ran auto diagnostics. Unit tested good .
Near Ontario, NY 14519
Evan
Job Details: 06/26/2020
OVEN WHIRLPOOL K0DE500ESS04 Customer stated that interior door glass is dirty. Technician explained that due to vent being at top of door of food is not covered grease /debris will work its way through the vent into the glass. Customer is happy with performance of unit but stating that this issue is unacceptable. Technician offered to disassemble door for customer to clean interior door glass. Customer does not want technician to disassemble door. Called techline to document issue. Techline agent stated that any items with high moisture will cause this issue if not covered due to vent being located at top of door. Customer states they will be contacting manufacturer about issue. SR: 7728174322
Near Rochester, NY 14607
Steve
Job Details: 06/26/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Replaced both thermistors for erratic operation.
Near Farmington, NY 14425
Dave F
Job Details: 06/26/2020
DISHWASHER KITCHENAID KDPE234GPS0 F6E4 float switch found debris under the float . Removed debris and tested in diagnostics. Unit tested good and heater is good . Cleared error codes .; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR
Near Hilton, NY 14468
Dave L
Job Details: 06/26/2020
DISHWASHER KITCHENAID KDPE234GPS0 Front panel is developing rust along the console. Ordering panel ; ordrng 1 W11157407 (panel)
Near Rochester, NY 14621
Steve
Job Details: 06/26/2020
WASHER MAYTAG MVWB835DC3 Tested washer and it is bouncing due to weak floor. Also found loss of power error code. Found cord connected to power strip in between wall and washer. May be loosing power at that connection when washer is shaking.
Near Irondequoit, NY 14617
Steve
Job Details: 06/26/2020
FREEZER FRIGIDAIRE FFC0522DW16 Compressor running but not cooling. The cost of compressor replacement outweighs replacing unit.
Near Rochester, NY 14612
Steve
Job Details: 06/26/2020
REFRIGERATOR KITCHENAID KBFS20EVWH10 Unit is in the garage. Customer states unit was very loud. Freezer evap looks good. Compressor is running. No abnormal noises. Lowered feet do doors close better. Removed ice maker for extra room in freezer
Near Irondequoit, NY 14622
Evan
Job Details: 06/26/2020
DISHWASHER MAYTAG MDB8989SHZ0 Customer stated that unit would not fill. Discovered that connector for water valve was broken off causing issue. Replaced water valve and tested unit. Unit tested good
Near Caledonia, NY 14423
Steve
Job Details: 06/26/2020
REFRIGERATOR KITCHENAID KFIS29BBMS03 Ice maker is only making about 1/4 amount of is in 24 hours. Cubes look good. Tested all fans and they are good. Inspected freezer evap area for frost build up. That area looks good. Lowered temp in freezer. -2 Ordering ice maker for low production. ; ordrng 1 WPW10764668 (ice maker)
Near Spencerport, NY 14559
Dave L
Job Details: 06/26/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Q1 no q2 no q3 no Freezer door had been held open for a period of time causing frost on product. Verified door self closure was working properly. Adjusted rails and calibrated measured fill for the customer Verbal signature is
Near Rochester, NY 14620
Dave L
Job Details: 06/26/2020
DISHWASHER KENMORE 587.151594 Replaced tub gasket and lower door seal due to a small leak. Unit tested good
Near Rochester, NY 14620
Dave L
Job Details: 06/26/2020
WASHER FRIGIDAIRE FAFW4011LW0 Replaced door latch and tested. Unit tested good
Near Canandaigua, NY 14424
Dave F
Job Details: 06/26/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Freezer frosting up . Gaskets are good . Find gap between liner and unit . Sealed both cabinets . Gave tips on unit and best practices including making sure fruit and vegetables are covered . Unit tested good .
Near Webster, NY 14580
Dave L
Job Details: 06/26/2020
REFRIGERATOR MAYTAG MBF1958FEZ03 Q1 no q2 no q3 no Replaced door camHinges and stop. Door closing properly Verbal signature
Near Rochester, NY 14617
Dave L
Job Details: 06/26/2020
REFRIGERATOR WHIRLPOOL WRF560SMHZ Replaced shelf supports that were interfering with crisper closure.
Near Bloomfield, NY 14469
Dave F
Job Details: 06/26/2020
REFRIGERATOR WHIRLPOOL ED5LVAXWQ00 "Freezer evap fan not working. Unit has voltage going to fan but fan isn’t working order fan and blade .; rqstng P&A on 1 4389144 (motor,evap.fan) and 1 WP2169142 (evaporator fan blade)"
Near Rochester, NY 14624
Dave L
Job Details: 06/26/2020
REFRIGERATOR WHIRLPOOL WRF989SDAM00 Found leak alt discharge tube near condenser and due on the fresh food evaporator. Removed muffler and repaired leak at evaporator. While repairing evaporator the deli cover cracked ordering cover. Unit began cooling after it was recharged. Customer to monitor ; ordrng 1 WPW10398004 (appliance cover-canv)
Near Rochester, NY 14617
Evan
Job Details: 06/26/2020
DISHWASHER MAYTAG MDB4949SDZ0 Customer stated that detergent dispenser spring had popped out of channel. Tech was able to reinstall spring and tested dispenser in diagnostic mode. Door opened as it should. Unit tested good. Collecting service call fee
Near Rochester, NY 14621
Evan
Job Details: 06/26/2020
WASHER WHIRLPOOL MVWC565FW1 Replaced lid lock due to unit not actuating lock. Replaced lock and discovered that control is causing issue. Customer can not afford to replace control at this time. She will contact office when she has enough.
Near Bloomfield, NY 14469
Dave F
Job Details: 06/26/2020
WASHER WHIRLPOOL WTW4816FW2 Washer is squeaking a lot during spin found it is coming from the gear case . ordering gearcase ; rqstng P&A on 1 W11255272 (gearcase)
Near Rochester, NY 14621
Evan
Job Details: 06/20/2020
WASHER WHIRLPOOL MVWC565FW1 Customer stating unit will not run cycle. Upon inspection discovered multiple error codes relating to lid lock. Discovered lid lock is failing. Ordering lid lock; ordrng 1 W11307244 (LID LOCK )
Near Irondequoit, NY 14609
Evan
Job Details: 06/20/2020
DRYER WHIRLPOOL MEDX655DW1 Customer stating unit will not power up. Upon inspection discovered that power cord has short in cord causing issue. Tech is not in normal vehicle where power cord is truck stock. Tech to return Monday afternoon to install cord
Near Irondequoit, NY 14622
Evan
Job Details: 06/20/2020
WASHER WHIRLPOOL WTW5000DW1 Customer stated unit was not responding to commands. Discovered that lid lock is causing issue. Lid lock is truck stock will return with lock ; used 1 W11307244 (LATCH) from stock
Near Rochester, NY 14626
Dave L
Job Details: 06/20/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM01 Door is difficult to open after either door is opened due to suction. Air relief holes on gasket had flashing. Cleared flashing. Door opens slightly easier. Called Techline to document. They recommended replacing gaskets if the customer was not satisfied. Ordering gaskets Sr7728121578; ordrng 1 W10443314 (gasket-fip) and 1 W10443316 (gasket-fip)
Near Farmington, NY 14425
Dave F
Job Details: 06/20/2020
REFRIGERATOR WHIRLPOOL KRFF707ESS01 Replaced fan in freezer section . Checked UI board that control the pantry drawer is is working but could cause issues like this . There is frost by the rails in the freezer Section. The unit ice box fan was working but a failing one may cause this . Unit tested good .
Near Rochester, NY 14620
Dave L
Job Details: 06/20/2020
WASHER FRIGIDAIRE FAFW4011LW0 Unit will not start because the door switch isn’t closing. Ordering door switch ; ordrng 1 131763256 (DOOR LATCH 76.99)
Near Fairport, NY 14450
Dave F
Job Details: 06/20/2020
RANGE KITCHENAID KESC300HBL5 Customer will seek new unit
Near Pittsford, NY 14534
Steve
Job Details: 06/20/2020
REFRIGERATOR KITCHENAID KBSD602ESS00 Put a tested light module in unit and all lights turned on except tester light. Ordering light module. ; ordrng 1 W11462342 (LED MODULE)
Near Rochester, NY 14610
Evan
Job Details: 06/20/2020
VAN FORD TRANSIT CONNECT Dropping truck off at my tee
Near Rochester, NY 14618
Evan
Job Details: 06/20/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 Customer stated that units upper rack was falling. Discovered that wheels on adjuster have fallen off due to tabs for wheels breaking. Replaced adjusters. Tested rack. Unit tested good Unit currently under Costco 2 year warranty ; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER
Near Webster, NY 14580
Evan
Job Details: 06/20/2020
DISHWASHER KITCHENAID KDFE204ESS4 Customer stated that unit was leaking water from bottom of door. Checked for error codes upon arrival. No codes present. Discovered that gasket has come unseated from track causing issue. Reseated gasket. Ran test cycle. Unit tested good
Near Rochester, NY 14620
Dave L
Job Details: 06/20/2020
DISHWASHER KENMORE 587.151594 F12Unitnis leaking from lower door seal and tub seal. Ordering tub seal; ordrng 1 154827601 (gasket17.91) and 1 809006501 (gasket11.49)
Near Rochester, NY 14621
Evan
Job Details: 06/20/2020
WASHER KENMORE 417.404127 "Customer stated that unit will not spin out. Upon inspection checked incoming voltage to motor control. Motor control is receiving 120v. Checked resistance on MCU between pins 1&2 , 2&3 , 3&1 resistance is showing as infinite. Motor control will need to be replaced but part is NLA ; dspstn on spec-tagged invntry: 1 134438301 SWITCH"
Near Rochester, NY 14620
Dave L
Job Details: 06/20/2020
WASHER WHIRLPOOL WTW4955HW1 Q1 no q2 no q3 no Found a pin hole in the drain hose causing a small leak. Ordering drain hose; ordrng 1 285863 (drain hose)
Near Conesus, NY 14435
Steve
Job Details: 06/20/2020
REFRIGERATOR WHIRLPOOL WRF535SWHV01 Control was unresponsive. Replaced main control for unresponsive and erratic behavior. The refrigerator tests good ; used 1 WPW10503278 (ADC - JAZZ) from stock
Near Rochester, NY 14616
Dave L
Job Details: 06/20/2020
REFRIGERATOR WHIRLPOOL WRT111SFDM01 Customer had called to cancel. Ice maker is working.
Near Pittsford, NY 14534
Dave F
Job Details: 06/20/2020
REFRIGERATOR MAYTAG MRT711SMFZ00 Noise that customer is hearing is the door switch hitting while closing . The fresh food door was not closing adjusted the wheels . Freezer door was not installed correctly .tested unit . Tested good .
Near Pittsford, NY 14534
Steve
Job Details: 06/20/2020
WASHER FRIGIDAIRE FAFW3921NW0 Found first two rows of leds do not light up in quick was or casual wash but light up in normal wash. Ordering control. ; ordrng 1 137035251 (control board)
Near Rush, NY 14543
Steve
Job Details: 06/20/2020
RANGE WHIRLPOOL KSGG700ESS2 Replaced console for cosmetic damage when customer received machine.
Near Honeoye Falls, NY 14472
Dave F
Job Details: 06/20/2020
DRYER WHIRLPOOL WET4027HW0 Dryer venting tested bad . Removed venting and tested again dryer tested good . Dryer drum is rubbing on the inside of the panel on looks like drum is our go round . Ordering drum W10518375; pckd up 1 W10518375 (drum)
Near Pittsford, NY 14534
Steve
Job Details: 06/20/2020
REFRIGERATOR WHIRLPOOL WRR56X18FW02 Unit was unplugged on arrival Plugged it in and it started up as expected. The unit did not cool Only capillary tub frosted but evap did not get cool at all. The. Unit needs a compressor and evaporator. Informed customer and they are going to replace.
Near Pittsford, NY 14534
Dave F
Job Details: 06/20/2020
REFRIGERATOR WHIRLPOOL WRT519SZDM05 Replaced water valve for not turning . Cycled ice maker . Tested unit . Tested good .
Near Rochester, NY 14620
Dave L
Job Details: 06/20/2020
DRYER FRIGIDAIRE FASG7021NW2 Reconnected vent hose and tested as a curtesy
Near Rochester, NY 14625
Dave L
Job Details: 06/20/2020
DRYER MAYTAG MGD6630HW0 Installed ACU/UI kit per service pointer and Techline. Ran unit with wet clothes to test
Near Spencerport, NY 14559
Dave L
Job Details: 06/20/2020
WASHER MAYTAG MVWB835DW4 Customer had an unbalanced load that wouldn’t finish. Ran diagnostics to clear cycle and errors. Re calibrated and started a load of wash to test. Unit checks ok.
Near Brockport, NY 14420
Dave L
Job Details: 06/20/2020
RANGE AMANA ACR4303MFS L1 was loose at the terminal block harness and block were not damaged. Re fastened block to harness.
Near Brockport, NY 14420
Dave L
Job Details: 06/20/2020
WASHER MAYTAG MHW5630HW0 Customer concerned with estimated time being different that normal. Found steamFunction selected adding extra time to the normal cycle. Cleared lock code that was stored and tested in diagnostics. Verified water was hooked up correctly.
Near Penfield, NY 14526
Dave F
Job Details: 06/20/2020
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Bail arm had fallen off inside unit . Made some adjustments to the bail arm. Tested ice maker tested good.
Near Pittsford, NY 14534
Steve
Job Details: 06/20/2020
REFRIGERATOR KITCHENAID KRFC302ESS00 Replaced evaporator fan motor and gasket for frost build up in freezer
Near Pittsford, NY 14534
Steve
Job Details: 06/20/2020
DISHWASHER WHIRLPOOL DU920QWDB3 25 yr old machine. No parts available. Nocharge.
Near Henrietta, NY 14467
Steve
Job Details: 06/20/2020
RANGE WHIRLPOOL WGE745C0FS01 Replaced outer door for broken glass. The range checks good.