Near Webster, NY 14580
Evan
Job Details: 03/14/2019
WASHER MAYTAG MHW4200BG2 Installing pressure switch due to unit continually spinning at end of cycle and never stopping. Replaced switch Replacing bellow due to unit leaking from bottom of front door. Replaced bellow Ran test cycle Unit tested good; dspstn on spec-tagged invntry: 1 W11106747 BELLOW
Near Victor, NY 14564
Dave
Job Details: 03/14/2019
DRYER WHIRLPOOL WED8500DC4 Replaced user interface due to not functioning. Tested unit . Tested good .
Near Victor, NY 14564
Dave
Job Details: 03/14/2019
DISHWASHER WHIRLPOOL KDPE234GPS0 Dishwasher is brand new . The smoke/ smell was the heating element turning on the first time . Ran in auto diagnostics. Dishwasher tested good . Customer was concerned that the dishwasher was running for two hours explained that the dishwasher will run way longer then their previous washer . Customer will try dishwasher again and will monitor.
Near Honeoye Falls, NY 14472
Dave
Job Details: 03/14/2019
DISHWASHER KITCHENAID KDPE234GPS0 Dishwasher not drying found error code F7 E1 . Heater not turning on . Tested for resistance tested good . Washer heat was not turning on . Put in auto diagnostics cleared error codes . Tested washer tested good .
Near Fairport, NY 14450
Dave
Job Details: 03/14/2019
REFRIGERATOR KITCHENAID KSC23C8EYB02 49 degrees in the fresh food section and 23 in freezer . Refrigerator needs sealed system work . Ordering uv dryer WPW10143759 ; rqstng P&A on 1 WPW10143759 (dryer)
Near Mount Morris, NY 14510
Steve
Job Details: 03/14/2019
WASHER MAYTAG MVWX655DW1 Replaced drive hub and wash plate for stripped wash plate and spinning out of sync in spin. The washer tested good.
Near Mount Morris, NY 14510
Steve
Job Details: 03/14/2019
WASHER MAYTAG MVWB855DC2 Replaced water valve for getting power but just humming and no water. The washer tested good. Added hose washers to hose since they did not have any. Informed customer to replace hose soon due to rubber hoses are starting to bilge at the ends.
Near Victor, NY 14564
Dave
Job Details: 03/14/2019
DISHWASHER WHIRLPOOL MDB6701AWB User interface needs to be replaced . The part is discontinued. Customer will look into buy a new dishwasher.
Near Ontario, NY 14519
Evan
Job Details: 03/14/2019
WASHER WHIRLPOOL WFW75HEFW0 Customer stated unit was not starting cycle. Upon inspection discovered that door lock light was flashing and door was stuck shut. After inspection discovered that latch had debris inside causing latch to jam. Was able to remove debris and unjam latch. Ran test cycle Unit tested good
Near Henrietta, NY 14467
Steve
Job Details: 03/14/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Found auger not connecting to ice bin well. Ordering motor, shaft bin and chute; ordrng 1 W11109888 (ice-contnr) and 1 W11202789 (MOTOR) and 1 WP2220458 (coupling) and 1 WPW10258544 (shaft) and 1 WPW10293211 (chute)"
Near Lima, NY 14485
Steve
Job Details: 03/14/2019
WASHER MAYTAG MVWC300XW1 Found gear case is loud and leaking. The unit needs a gear case. Quoted customer. Customer is going to replace. ; rqstng P&A on 1 W11255272 (GEAR CASE)
Near Rochester, NY 14618
Steve
Job Details: 03/14/2019
WASHER AMANA NTW4516FW2 Customer was concerned. With unit unresponsive after power outage. Tested unit in diagnostics and all the functions worked as expected. Instructed customer to unplug and wait two minutes if happens again. The washer tested good. Left part with customer.
Near Webster, NY 14580
Evan
Job Details: 03/14/2019
WASHER MAYTAG MVWX655DW0 Customer stated unit was not agitating. Checked for codes no codes present. Inspected wash plate. Discovered that splines on wash plate had stripped outOrdering wash plate; ordrng 1 W10902814 (washplate)
Near Rochester, NY 14606
Shaiman
Job Details: 03/14/2019
WASHER WHIRLPOOL WTW75HEFW Wrong part. Ordered correct part.; ordrng 1 W11266654 (BELLOW)
Near Pittsford, NY 14534
Dave
Job Details: 03/14/2019
DISHWASHER MAYTAG MDB7759SAB3 Top rack isn't going in all the way . Found the tracks were loose WPW10195623. The wheels on the tub are worn out WPW10505748.the adjusters are not holding the the rack up very well WPW10451914. Third level spinner is missing ordering spinner 8193983 . Cleaned chopper blade area . Tested dishwasher is spraying better . But top rack isn't spinning great. ; rqstng P&A on 1 8193983 (spinner 3rd level) and 2 WPW10195623 (track)s and 2 WPW10323189 (stop)s and 4 WPW10451914 (wheel-uper)s and 4 WPW10505748 (wheel-tub)s
Near Penfield, NY 14526
Shaiman
Job Details: 03/14/2019
DRYER MAYTAG MGDE500VP0 F01 error code. Control board is discontinued.
Near West Henrietta, NY 14586
Steve
Job Details: 03/14/2019
WASHER MAYTAG MVWX655DW1 Found the washplate not spinning with the basket. The washer needs drive hub and washplate. The washplate is seized to the bearing. Could not get the part out of washer in one piece. Quoted customer to remove washplate and replace washplate and drive hub. ; rqstng P&A on 1 W10528947 (drive hub kit) and 1 W10902814 (washplate)
Near Rochester, NY 14606
Shaiman
Job Details: 03/13/2019
WASHER WHIRLPOOL WTW75HEFW "Replaced door lock and control. Bellow retainer is damaged, must be replaced.; ordrng 1 W11218344 (RETAINER )"
Near Rochester, NY 14621
Shaiman
Job Details: 03/13/2019
WASHER MAYTAG MB835DCPR "Customer concerned of water level raising too high. F3E2 F0E3 codes on arrival. Hot water valve on house was shut off. Turned water on, cleared error codes and ran verification cycle. Inlet water thermistor and all other functions passed. Customer monitor"
Near Webster, NY 14580
Dave
Job Details: 03/13/2019
DISHWASHER MAYTAG MDB8959SFZ4 Door opening after dishwasher runs for a while and gets hot . Called techline SR 7724370336 .he gave me some different things to check like the top rack going into place and checking the seal. Everything looks good . Couldn't recreate .Last time this happened we replaced the rails . Ordering new rails W11259786 and W11259785; rqstng P&A on 1 W11259785 (TRACK) and 1 W11259786 (TRACK)
Near Webster, NY 14580
Shaiman
Job Details: 03/13/2019
RANGE WHIRLPOOL WFE510S0HW Installed cord and tested elements. All four elements are heating.
Near Williamson, NY 14589
Shaiman
Job Details: 03/13/2019
WASHER MAYTAG MHW3505FW1 Replaced dispenser drawer assembly. Water is not filling the fabric softener compartment.
Near Hilton, NY 14468
Gary
Job Details: 03/13/2019
WASHER WHIRLPOOL WTW7500GW0 "No hot water coming into the unit, water is good to the valve, ordering valve; ordrng 1 W11165546 (VALVE)"
Near Canandaigua, NY 14424
Dave
Job Details: 03/13/2019
WASHER MAYTAG MVWX655DW1 Washer drain pump was staying on .Different issue from last time unplugged drain pump from control . . Got the pump to turn off . Looked for error codes . No codes . Tested unit in auto diagnostics . Tested good . Calibrated unit . Tested good .
Near Rochester, NY 14624
Gary
Job Details: 03/13/2019
DRYER MAYTAG MGDC465HW0 "Venting checked okay and is unrestricted, unit is heating properly, ordering coil pack and thermostat; ordrng 1 WP8318268 (thrmst-fix) and 1 WPW10328463 (coil-valve)"
Near Rochester, NY 14623
Gary
Job Details: 03/13/2019
RANGE WHIRLPOOL WFG320M0BW2 "When setting thermostat at 200 it runs up to 450, ordering control and thermal probe.; ordrng 1 W11113908 (cntrl-elec) and 1 WPW10181986 (sensor)"
Near Fairport, NY 14450
Dave
Job Details: 03/13/2019
DISHWASHER JENN AIR JDB1255AWP0 Found the dishwasher is tidal waving causing it to leak in the bottom right . The top rack sprayer arm is warped causing the sprayer not to spin and just spray in the corner causing it to leak . Looked up parts for unit . Parts are discontinued.
Near Penfield, NY 14526
Dave
Job Details: 03/13/2019
WASHER WHIRLPOOL WFW85HEFW1 Replaced user interface due to it shutting off randomly after you turn it on. Tested in auto diagnostics. Tested good.
Near Rochester, NY 14607
Gary
Job Details: 03/13/2019
REFRIGERATOR WHIRLPOOL n/a "Unit has a slow refrigeration leak in the evaporator section, estimate only customer is buying new.; rqstng P&A on 1 WPW10143759 (dryer) and 1 WPW10314205 (evaporator)"
Near Penfield, NY 14526
David
Job Details: 03/13/2019
VENTHOODS IKEA IHW51UC0FS1 Unit is getting voltage but is not operational. Ordering blower and controls.; ordrng 1 W10735734 (capacitor) and 1 W10894803 (blower fan) and 1 W10895844 (transformr) and 1 W10895848 (cntrl-elec)
Near Webster, NY 14580
Dave
Job Details: 03/13/2019
DRYER MAYTAG MGD6630HW0 Dryer raddling and not drying right . Found the blower housing was not attached to the vent pipe causing long dry times . Tested dryer tested good .
Near Webster, NY 14580
David
Job Details: 03/13/2019
REFRIGERATOR WHIRLPOOL GIOFSAXVY02 Unit was not cooling due to a failing HV control. Ordering control.; ordrng 1 WPW10310240 (cntrl-elec)
Near Rochester, NY 14612
Gary
Job Details: 03/13/2019
DISHWASHER WHIRLPOOL WDT720PADW2 "Door is opening and closing the same as when I replaced the springs, there is no problem with the door or the springs, customer is expecting the door to be held closed by the springs which I explained is not the case, the door is held closed by the latch and they must latch the door in order for it to stay closed when not in use."
Near Rochester, NY 14612
Gary
Job Details: 03/13/2019
REFRIGERATOR KITCHENAID KFIS27CXMS3 Installed drain tube kit to stop water leaking and freezing the freezer compartment. Checked okay; used 1 W10619951 (TUBE-DRAIN) from stock
Near Newark, NY 14513
Evan
Job Details: 03/13/2019
WASHER MAYTAG MVWC565FW1 Customer stated unit was not filling correctly. Checked for error codes . No codes present. Upon inspection discovered that hot valve is failing to actuate. Tested valve in manual test mode cold valve is actuating but hot is failing to actuate. Ordering water valve; ordrng 1 W11038689 (valve)
Near Rochester, NY 14624
Gary
Job Details: 03/13/2019
OVEN WHIRLPOOL WOS51EC7AS01 "Found tripped circuit breaker reset and unit checks okay, advised customer that if it happens again to have the circuit breaker replaced."
Near Rochester, NY 14624
Shaiman
Job Details: 03/13/2019
WASHER MAYTAG MVWX655DW0 "Drain hose was not secured onto drain pump causing a small leak. Secured hose, unit testing good."
Near Walworth, NY 14568
Evan
Job Details: 03/13/2019
WASHER MAYTAG MVWC555DW1 Hub inside washplate had stripped out teeth ordering washplate; ordrng 1 W10902814 (washplate)
Near Palmyra, NY 14522
Evan
Job Details: 03/13/2019
WASHER MAYTAG MVWX655DW1 Replacing gear case due to bearing inside gear case failing and seal around gear case failing causing unit to leak water. Replaced gear caseAlso replacing wash plate due to old wash plate seizing on gear case shaft. Replaced wash plate Ran calibration cycle Ran test cycle Unit tested good
Near Geneva, NY 14456
Evan
Job Details: 03/13/2019
WASHER WHIRLPOOL WTW8500DC2 Replacing control panel due to unit displaying f6e3 code (UI not hearing control)Replaced control Replaced UI Ran calibration cycle Ran test cycle Unit tested good
Near Pittsford, NY 14534
Steve
Job Details: 03/13/2019
REFRIGERATOR GE HSS25GFPHWW Found main control not sending power to rest of unit. Found burn mark by transformer on control. Quoted customer for main control. ; rqstng P&A on 1 WR55X10942P (CONTROL)
Near Phelps, NY 14532
Evan
Job Details: 03/13/2019
DISHWASHER WHIRLPOOL WDT720PADW2 Customer stated door was falling down. Upon inspection discovered that rubber grommet that sits on hinge had fallen off. Reinstalled grommet on hinge Unit tested good
Near Newark, NY 14513
Evan
Job Details: 03/13/2019
WASHER MAYTAG MVWC415EW2 Installing new suspension due to units basket moving to ok much while in spin. Old suspension was causing basket to sag. Replaced suspension Ran test cycle Unit tested good
Near Palmyra, NY 14522
Evan
Job Details: 03/13/2019
DISHWASHER KITCHENAID KDFE104DSS2 Replacing wash motor due to motor failing to run during wash cycle. Unit was not running motor causing water to sit in tub and cause no heating error code. Replaced sump &motor Ran test cycle Unit tested good
Near Victor, NY 14564
Dave
Job Details: 03/13/2019
DISHWASHER WHIRLPOOL KDPE234GPS0 Replaced third dish rack . Tested dishwasher tested good . After the install was put in the kickplate is missing the pieces to attach it . Ordering WPW10503548 and sending to customer.; ordrng 1 WPW10503548 (retainer)
Near Webster, NY 14580
David
Job Details: 03/13/2019
MICROWAVE WHIRLPOOL WOC75EC0HS00 Unit displaying communication error. Ordering UI.; ordrng 1 W11351549 (UI)
Near Brockport, NY 14420
Gary
Job Details: 03/13/2019
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Duplicate job, but checked again, all is working and cooling"
Near Fairport, NY 14450
Dave
Job Details: 03/13/2019
DRYER WHIRLPOOL WED4815EW1 Dryer making vibrating noises .found the blower housing was raddling when the motor was running . Tightened blower housing and put a screw in it. . Tested unit . Tested good
Near Rochester, NY 14623
Steve
Job Details: 03/13/2019
RANGE JENN AIR JES1750FS1 Replaced main control for no heat at bake or broil. The oven tested good.
Near Rochester, NY 14610
Steve
Job Details: 03/13/2019
DRYER WHIRLPOOL WED5620HW0 137 156 111 the dryer shut of after one cycle with no wet clothes touching sensors. added wet towel to sensor bar 150 130 150 128 the dryer heated and cycled on and off as expected. Found no error codes. Called customer and gave some tips on better drying. Drying like clothes and using large enough loads to use the sensor dry option. called tech line sr# 7724369898 Customer was not home for signature.
Near Rochester, NY 14618
Steve
Job Details: 03/13/2019
DISHWASHER KITCHENAID KDTE304DPA0 Tested dishwasher in diagnostics and the dishwasher ran as expected. Tested heater and it worked as expected.
Near Penfield, NY 14526
David
Job Details: 03/13/2019
REFRIGERATOR KITCHENAID KRFF302ESS01 Replaced noisy damper. Unit tested good.
Near Rochester, NY 14625
David
Job Details: 03/13/2019
RANGE JENN AIR JES9900BAB Replaced console due to keypad malfunction. Unit tested good.
Near Rochester, NY 14621
David
Job Details: 03/13/2019
OVEN MAYTAG MGR8674AS0 Quoted customer for burner and ignitor due to poor ignition. Customer denied repair. Refused to pay the service fee. Office is to bill the customer for our time. Was asked to leave the premises after they disputed the charges.
Near Rochester, NY 14617
David
Job Details: 03/13/2019
WASHER FRIGIDAIRE FAFW3511KW0 Replaced control due to comm error. Unit tested good.
Near Geneseo, NY 14454
Steve
Job Details: 03/13/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 Customer complained of dishwasher leaking and the water is getting underneath the linoleum. Found the brass fitting to the water valve was leaking.tightened the brass fitting and that leak stopped. Found the dishwasher was also leaking out the front of the door due machine not sitting level. Lowered back legs and repositioned dishwasher so water inside unit is more to the rear of dishwasher. Tested and the dishwasher no longer leaks.
Near Rochester, NY 14620
Evan
Job Details: 03/13/2019
DISHWASHER KENMORE 665.13899K801 Replacing control board due to unit failing to send power to heater. Replaced control Ran diagnostic cycle Unit Ran heater at end of diagnostic Unit tested goodATEC warranty for labor and S/C fee
Near Rochester, NY 14612
David
Job Details: 03/13/2019
REFRIGERATOR GE GSL25JFPJBS Unit is operating properly. Temperatures are correct. Water dispenser is working.
Near Hilton, NY 14468
David
Job Details: 03/13/2019
RANGE WHIRLPOOL WFG525S0HV0 Investigated smell during bake cycle. Found small food stain under oven bottom likely causing a burning odor. Called techline to document. Sr7724371828
Near Hilton, NY 14468
David
Job Details: 03/13/2019
REFRIGERATOR WHIRLPOOL WRF560SEYB05 Replace right hand ff door that was broken at the hinge. Unit tested good.
Near Rochester, NY 14612
Gary
Job Details: 03/12/2019
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Received wrong door, reordering freezer door and fridge door handles. Researching the freeze door.; ordrng 2 W10874799 (handle)s and 1 W11265947 (DOOR FREEZER)"
Near Rochester, NY 14624
Gary
Job Details: 03/12/2019
RANGE JENN AIR JGS9900CDF01 "Screws are corroded into orifice holder, ordering screws and orifice holder.; ordrng 1 WP7527P087-60 (holder-orf) and 2 WP8273062 (screw)s"
Near Spencerport, NY 14559
Gary
Job Details: 03/12/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Unit evap was frosted over, thermistor and element homed out okay, ordering control.; ordrng 1 W11174836 (CONTROL)"
Near Spencerport, NY 14559
Gary
Job Details: 03/12/2019
REFRIGERATOR MAYTAG MRT711SMFZ00 "Warm in the freezer, freezing in the fridge, ordering a control and a thermistor.; ordrng 1 W10904683 (cntrl-elec) and 1 WPW10384183 (thermistor)"
Near Rochester, NY 14616
Evan
Job Details: 03/12/2019
WASHER KENMORE 110.2090299 Customer stated unit was not spinning and smelled burning coming from machine. Upon inspection attempted to run spin cycle. Unit was spinning as it should. Ran unit with full basket of water. Unit was progressing through cycle as it should. Tested the spin drain cycle multiple times unit was draining and spinning as it should. Inspected all electrical connections for possible loose wire at motor or timer. Could not replicate issue while in home. Advised customer to run machine and contact tech if issue is to persist.Unit tested good
Near Scottsville, NY 14546
Gary
Job Details: 03/12/2019
DISHWASHER WHIRLPOOL KDFE104DSS2 "Replaced door gasket that was falling out, tested okay."
Near North Chili, NY 14514
Gary
Job Details: 03/12/2019
REFRIGERATOR WHIRLPOOL WRT318FZDM02 "Advised customer that the fridge is running at an average temp of 38 degrees, not exactly 38, turned up freezer temp ."
Near Rochester, NY 14625
Evan
Job Details: 03/12/2019
WASHER WHIRLPOOL WFW3090GW While unpackaging stator discovered that stator was cracked. Leaving other 2 parts with customer.Reordering stator ; ordrng 1 W11044838 (stator)
Near Churchville, NY 14428
Gary
Job Details: 03/12/2019
DISHWASHER WHIRLPOOL WDF520PADB7 "Repaired lower binding spray arm that was not spinning was not washing dishes, tested and checked okay after that."
Near Rochester, NY 14624
Gary
Job Details: 03/12/2019
REFRIGERATOR WHIRLPOOL WRF989SDAF00 Replaced defrost control mechanism that was not put in the unit into defrost. Tested OK
Near Rochester, NY 14621
Gary
Job Details: 03/12/2019
DRYER ADMIRAL AGD4875YQ2 "Was just here less than a month ago, found open thermal fuse, venting tested unrestricted replaced thermal fuse, charged part only. ; used 1 WP3392519 (FUSE-THERMAL) from stock"
Near Rochester, NY 14622
Gary
Job Details: 03/12/2019
RANGE AMANA ACR4303MFB3 Customer purchased and installed their own terminal block. Canceled call.
Near Webster, NY 14580
David
Job Details: 03/12/2019
VENTHOODS KITCHENAID KVWB606DSS1 Helped SM
Near Rochester, NY 14609
David
Job Details: 03/12/2019
DISHWASHER MAYTAG MDBH979SAM0 Replaced door seal due to leak. Unit tested good.
Near Pittsford, NY 14534
Steve
Job Details: 03/12/2019
RANGE MAYTAG MER8674AS0 Found control not sending power to broil and sending 100 volts to bake element. Needs control. Quoted customer for repair. ; rqstng P&A on 1 WPW10655837 (cntrl-elec)
Near Rochester, NY 14609
David
Job Details: 03/12/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ00 Replaced cracked fan blade. Unit tested good.
Near Rush, NY 14543
Dave
Job Details: 03/12/2019
COOKTOP WHIRLPOOL KECC667BBL02 User interface is not responding to touch and won't cook on low . Ordering new UI WPW10545371; ordrng 1 WPW10545371 (cntrl-elec)
Near Rochester, NY 14609
David
Job Details: 03/12/2019
WASHER WHIRLPOOL WTW4816FW2 Replaced control due to unit not responding to commands. Tested and calibrated unit.
Near Rochester, NY 14607
David
Job Details: 03/12/2019
DISHWASHER GE FDB1050REC5 Replaced spray arm and splash guards due to leak. Unit testing good.
Near Rochester, NY 14605
David
Job Details: 03/12/2019
REFRIGERATOR FRIGIDAIRE FFTR1814QW4A Cleared defrost drain that was causing a leak in the fresh food section. Customer to monitor.
Near Fairport, NY 14450
Dave
Job Details: 03/12/2019
REFRIGERATOR WHIRLPOOL AFD2535FES Damper not opening and closing . Tested damper in diagnostics. Damper door not closing . Ordering new damper WPW10196393; ordrng 1 WPW10196393 (damper control assy)
Near Rochester, NY 14615
Evan
Job Details: 03/12/2019
DRYER MAYTAG MGDB835DW4 Customer stated time was jumping around during cycle.Checked for codes Unit was displaying F6-e2 error code ACU and UI failing to communicate Called techline Sr: 7724353356Techline advising that time will jump around and is only estimate of time due to way that moisture sensor functions depending on items inside machine. Unit itself if functioning as it should Suspecting that error code was caused by stuck key or customer selecting cycle multiple times. Unit tested good
Near Rochester, NY 14606
Evan
Job Details: 03/12/2019
DISHWASHER WHIRLPOOL WDT710PAHB1 Customer stated unit was not draining. Upon inspection tub was full of water. Checked for codes No codes presentRemoved water from tub. Removed pump to inspect. No debris in pump. Pump impeller was able to spin freely. Reattached pump Unhooked drain line at disposal filled unit. Ran drain cycle. Water was slowly draining but drain line is clogged. advised customer there would be labor charge to clean drain line. Customer did not want to proceed at this time. Unit tested good otherwise
Near Rochester, NY 14619
Evan
Job Details: 03/12/2019
DRYER WHIRLPOOL NED4655EW1 Customer stated that unit was not heating. Upon inspection discovered that unit was not receiving 240v. Unit was running motor but heater was not receiving any power. Checked vent checked heater for continuity unit tested good. Checked voltage coming in at outlet. Unit is only recieving 120v. Advising customer to have electrician come and inspect outlet/breaker. Unit was currently running on 20 amp breaker.
Near Rochester, NY 14621
Evan
Job Details: 03/12/2019
WASHER KENMORE 417.404127 Customer stated unit was not draining. Upon inspection discovered that filter inside pump was clogged causing unit not to drain.Cleaned filterRan test cycle Unit tested good
Near Rochester, NY 14607
Dave
Job Details: 03/12/2019
WASHER MAYTAG MVWC465HW0 Washer has lid lock fault F5 E2 needs new lid lock . Won't turn on . Ordering new lock W11307244; rqstng P&A on 1 W11307244 (LID LOCK )
Near Webster, NY 14580
Evan
Job Details: 03/12/2019
DISHWASHER KITCHENAID KDFE104DSS4 Customer stated unit was powering up but not starting cycle.Upon inspection discovered that customer had control lock on machine causing unit not to run. Turned off control lock Checked for error codes No codes presentRan test cycle Unit tested good Collecting service call fee
Near Rochester, NY 14616
Evan
Job Details: 03/12/2019
WASHER WHIRLPOOL MVWC565FW Replacing lid lock and control due to control failing to sense when unit was locked.Replaced lid lock Replaced control Ran test cycle Unit tested good
Near Webster, NY 14580
Steve
Job Details: 03/12/2019
REFRIGERATOR AMANA ABB2224BRB00 Replaced light switch for intermittent light. The refrigerator tested good ; dspstn on spec-tagged invntry: 1 WPC3680310 LIGHT SWITCH
Near Webster, NY 14580
Steve
Job Details: 03/12/2019
VENTHOODS KITCHENAID KVWB606DSS1 Replaced the fan that was left at customers home on previous visit for open motor on fan. The fan worked as expected.
Near Penfield, NY 14526
Steve
Job Details: 03/12/2019
HOOD VENT WHIRLPOOL KVWB406DSS2 "Replaced transformer, control and leds for no lights. The hood tested good"
Near Hilton, NY 14468
David
Job Details: 03/12/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Spoke to customer and pre ordered doors due to scratches.; ordrng 1 W11104466 (dor-fip) and 1 W11104477 (dor-fip) and 1 W11223753 (BADGE)
Near Hilton, NY 14468
David
Job Details: 03/12/2019
WASHER MAYTAG MVWC465HW2 Unit is not completing cycles intermittently. No errors in control. Ordering control.; ordrng 1 W11249158 (CONTROL)
Near Fairport, NY 14450
Steve
Job Details: 03/12/2019
DISHWASHER JENN AIR JDB9000CWS3 "Replace top racks rails for broken rails and top rack falling. The dishwasher tested good. ; used 1 W11259785 (TRACK), and 1 W11259786 (TRACK) from stock"
Near Rochester, NY 14610
Steve
Job Details: 03/12/2019
REFRIGERATOR KITCHENAID KRFF302ESS01 Tightened handle doors. The refrigerator tested good.
Near Rochester, NY 14612
Evan
Job Details: 03/12/2019
WASHER MAYTAG MVWB835DW1 Customer stated unit was producing burning smell and could not get lid unlocked. Upon inspection discovered that control was failing led verification light was not lit and lid for unit would not unlatch. Burning smell customer was referring too is bearing inside gearcase failing causing smell.Ordering gear case Ordering control ; ordrng 1 W10811956 (drum assy) and 1 W11024149 (cntrl-elec)
Near Rochester, NY 14618
Steve
Job Details: 03/12/2019
WASHER MAYTAG MVWC565FW Found washer stuck in drain added water until it reset. Calibrated and tested the washer and the washer tested good. Explained to customer that oversudsing can cause the washer to get stuck in drain and become u responsive.
Near Rochester, NY 14618
Steve
Job Details: 03/12/2019
DRYER KENMORE 110.875726 Replaced rollers and idler pulley for loud operation. Removed all the lint from inside dryer. The dryer tested good ; used 1 4392067 (REPAIR KIT) from stock
Near Fairport, NY 14450
Dave
Job Details: 03/12/2019
MICROWAVE WHIRLPOOL WMH31017FS0 Door switch on micro failing. Replaced interlock with new one with added switch . Tested unit tested good .; dspstn on spec-tagged invntry: 1 W11244494 INTERLOCK
Near Rochester, NY 14618
Dave
Job Details: 03/12/2019
DISHWASHER KENMORE 665.13843K601 Chopper blade housing was blocked full of debris . Removed debris tested dishwasher. Tested good .