Service History 121 - Appliance Tec

We serviced a

CROSLEY DRYER

Model VED6505GW0

Near Rochester, New York 14616

James

Job Details: 03/09/2023

Unit clunking during cycle. Dent on rh panel. Drum guide loose. Reassembled drum and adjusted panel. Unit functions properly told customer they need authorization to replace panel due to being outside 30 days. ; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Rochester, New York 14621

James

Job Details: 03/09/2023

Unit leaking underneath. Lid locks but not displaying locked on control. Gearcase leaking oil. ; ordrng 1 W11454372 (Gearcase) and 1 W10913953 (Actuator) and 1 W11307244 (Lock)

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near Rochester, New York 14612

Dave L

Job Details: 03/09/2023

Replaced cracked blower and motor. Noise went away. ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS01

Near Victor, New York 14564

Jeremy

Job Details: 03/09/2023

"Replaced ice door for air leak into ice bucket causing clumping in ice bin. Unit checks good, customer to monitor."

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Palmyra, New York 14522

Jeremy

Job Details: 03/09/2023

Called techline because of multiple visits. Washer is working as expected. Unit ran on regular cycle on auto sense and filled with correct amount of water. Unit is operating as designed. SR 7735909313

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Palmyra, New York 14522

Jeremy

Job Details: 03/09/2023

"Unit has faulty bearing causing excessive noise and poor wash. Unit needs gearcase replacement. Unable to remove agitator without breaking it. Ordering agitator.; ordrng 1 W11161960 (AGITATOR), dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 WPW10006355 ACTUATOR"

We serviced a

WHIRLPOOL OVEN

Model WFE540H0ES0

Near Pittsford, New York 14534

Jeremy

Job Details: 03/09/2023

"Replaced burned out bake element, unit tested good.; used 1 Sh15 (Shipping) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Caledonia, New York 14423

Jeremy

Job Details: 03/09/2023

Went to home and found that new style heater was already installed. Special project completed. Took photo of new heater. ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Webster, New York 14580

James

Job Details: 03/09/2023

Motor hums then unit shuts off. Found capacitor leaking. Replaced capacitor and calibrated. Unit functions properly. Left part. ; used 1 W11395618 (Capacitor) from stock

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Webster, New York 14580

James

Job Details: 03/09/2023

F0e5 error. Hub stripped and belt is shredded. Replaced both and calibrated. One year warranty on repair. ; ordrng 1 W10528947 (Hub) and 1 Sh15 and 1 WPW10006384 (Belt)

We serviced a

WHIRLPOOL OVEN DOUBLE

Model WGG745S0FS02

Near Ontario, New York 14519

James

Job Details: 03/09/2023

Lower Oven will not heat on bake. Replaced igniter and tested. ; dspstn on spec-tagged invntry: 1 12400035 IGNITOR

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Ontario, New York 14519

James

Job Details: 03/09/2023

Unit not spinning. Capacitor leaking. Replaced capacitor and calibrated. Unit functions properly.

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE104HPS1

Near Rochester, New York 14609

James

Job Details: 03/09/2023

Unit leaving condensation all over tub. Tested water temperature and installation. Ran Diagnostics cycle to clear codes and heater turned on. Refilled rinse aid dispenser. Customer is to monitor. If problem persists replace control. ; dspstn on spec-tagged invntry: 1 W10703867 HEATER

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Caledonia, New York 14423

Jeremy

Job Details: 03/09/2023

Unit has F8E4 error and water is in the float tray. Found warped door seal allowing water to escape over tub lip. Ordering door seal.; ordrng 1 W11606677 (Door seal) and 1 Sh15 (Shipping)

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Hamlin, New York 14464

Dave L

Job Details: 03/02/2023

Customer concerned with spin performance. Tested unit in diagnostics. No errors. Completed auto test without issue. Went over use and care with the customer

We serviced a

WHIRLPOOL DRYER

Model MED5630HW1

Near Rochester, New York 14605

Andres V

Job Details: 03/02/2023

Customer stated unit was not drying properly. I diagnosed unit found that the vent had an obstruction outside causing bad airflow. I opened the vent up and cleaned out some of the lint that was in the dryer. Lint screen is broken causing more lint to find its way through. ; ordrng 1 WPW10516085 (Lint screen)

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS04

Near Victor, New York 14564

Jeremy

Job Details: 03/02/2023

Water will stop dispensing and icemaker will stop making ice for days at a time then start working again. Unable to reproduce problem. Likely that bladder is freezing due to air flow restriction to thermistor. Advised customer on the importance of not blocking the ports on the thermistor cover. Raised fresh food temp up 1 degree. If problem persists order evap insulation W11608966.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Penfield, New York 14526

Jeremy

Job Details: 03/02/2023

Unit is leaking due to too many suds. Customer stated dishes may be getting hand washed before going into dishwasher. Advised customer that regular dish detergent will cause too many suds and that hand washing is not to be done before putting in dishwasher. Customer will monitor.

We serviced a

KENMORE DRYER

Model 110.85872400

Near Penfield, New York 14526

Jeremy

Job Details: 03/02/2023

Unit will not start. Found failed relay on main control. Control is no longer available to order. Unit is not repairable.; dspstn on spec-tagged invntry: 1 WP8283288 SWITCH-DOOR

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ 0

Near Hamlin, New York 14464

Dave L

Job Details: 03/02/2023

"Wiring harness is damaged causing most loads not to function. Ordering harness; rqstng P&A on 1 W11344507 (Harness), dspstn on spec-tagged invntry: 1 W11412291 PUMP-DRAIN"

We serviced a

WHIRLPOOL DRYER

Model WGD7500GC0

Near Rochester, New York 14609

Andres V

Job Details: 03/02/2023

Customer stated that unit is not drying clothes out very well. I diagnosed unit and found flame to be hovering around burner assembly and not being pulled when I took off vent flame seemed to be pulled and venting properly. I also heard a squealing noise coming from the idler pulley. I suggested customer do a load with the vent off to see if it makes a difference and let me know when I come back. ; ordrng 1 W10837240 (Idler pulley)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDM09

Near Rochester, New York 14612

James

Job Details: 03/02/2023

Replaced switch and verified operation.

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Irondequoit, New York 14622

James

Job Details: 03/02/2023

Unit not using hot water when selected. Tested valve and verified hoses. Ran diagnostics and retested and water is functioning as designed. Customer is to monitor. If problem persists order control and valve.

We serviced a

MAYTAG WASHER

Model MHW6000XG2

Near Webster, New York 14580

James

Job Details: 03/02/2023

F9e2. F5e2f6e1. F0e1. Tested unit and it was slow to drain. Cleaned drain filter and lower hose and tested. Unit draining properly.

We serviced a

JENN AIR DISHWASHER

Model JDB8200AWP1

Near Penfield, New York 14526

James

Job Details: 03/02/2023

Replaced valve and tested. Unit is functioning properly. One year warranty on repair.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Rochester, New York 14607

James

Job Details: 03/02/2023

F7e1 wash motor error. Power to pump but not turning on. Tested new pump prior to install. Replaced wash pump and tested 3 times. Unit functions properly.

We serviced a

MAYTAG REFRIGERATOR

Model MFT2776FEZ00

Near Penfield, New York 14526

James

Job Details: 03/02/2023

Unit not cooling. Rh gasket torn. Partial frost pattern on ff evap. Ran test 4 successfully. Unit runs and turns off prematurely. Need control. ; ordrng 1 W10843055 (Control) and 1 Sh15

We serviced a

WHIRLPOOL WASHER

Model 110.20882990

Near Honeoye Falls, New York 14472

Josh Henchen

Job Details: 03/02/2023

Customer stated washer not spinning. Checked andfound coupler had snapped in center. Replaced and tested. Washer checks good.; dspstn on spec-tagged invntry: 1 285753A COUPLING

We serviced a

WHIRLPOOL WINE COOLER

Model WUW35X24DS

Near Webster, New York 14580

James

Job Details: 03/02/2023

Replaced compressor and tested system with 130psi of nitrogen fot 10 minutes. Unit began cooling once plugged in. Customer is to monitor for 24 hours. One year warranty on repair.

We serviced a

WHIRLPOOL RANGE

Model WFG535S0LS4

Near Rochester, New York 14613

Andres V

Job Details: 03/02/2023

"Replaced the cooktop, manifold and put the oven door back together. I had a manager take a look at it to make sure everything was good."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Brockport, New York 14420

Dave L

Job Details: 03/02/2023

Water valve will not completely close causing water to enter tub while off. Replaced valve

We serviced a

WHIRLPOOL REFRIGERATOR

Model GS6NVEXVS01

Near Spencerport, New York 14559

Dave L

Job Details: 03/02/2023

Unit will not defrost properly due to a faulty control. Control is NLA; ordrng 1 WPW10135091 (Control)

We serviced a

WHIRLPOOL DRYER

Model WED5000DW2

Near Rochester, New York 14624

Dave L

Job Details: 03/02/2023

Dryer runs continuously due to a faulty timer. Replaced timer verified timer movement. Tests ok. L

We serviced a

AMANA REFRIGERATOR

Model ART318FFDB10

Near Rochester, New York 14608

Andres V

Job Details: 03/02/2023

Customer stated that gasket was falling off. When I arrived customer said he reseated the gasket himself. I Inspected it to make sure it was in crevis. Gasket is in place.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Rochester, New York 14608

Andres V

Job Details: 03/02/2023

Customer stated freezer door would open when closing the fresh food section door. I tested door and found that it does open when door is closed with force. I suggested they don't close the door hard so that doesn't happen.

We serviced a

KITCHENAID MICROWAVE

Model KMHS120EBS1

Near Rochester, New York 14624

Dave L

Job Details: 03/02/2023

Sr7735831419 documented damaged wave guide cover. Found grease on cover acting as a load. Replaced cover and cleaned cabinet

We serviced a

AMANA REFRIGERATOR

Model ART318FFDB10

Near Rochester, New York 14611

Andres V

Job Details: 03/02/2023

Customer stated door was not sealing all the way around and also door was dented when delivered. I tried to use a hair dryer to get gasket to seal but was not working. Ordering new door ; ordrng 1 LW10680725 (Bottom door)

We serviced a

WHIRLPOOL OVEN-MW COMBO

Model KOCE500ESS20

Near Churchville, New York 14428

Dave L

Job Details: 03/02/2023

Replaced mag and inverter. Found significant damage to wave guide documented with techline. SR7735856803. Whirlpool will contact customer with next steps.

We serviced a

JENN AIR RANGE

Model JES9800BAF

Near Penfield, New York 14526

Andres V

Job Details: 03/02/2023

Customer stated that when he tried to turn on inner burner the outside one would come on. I took off burner and looked at the wiring. I got two wires mixed up causing it to do that. Put wires back in the right spot and tested it. Unit now working properly.

We serviced a

WHIRLPOOL DRYER

Model WED75HEFW1

Near Rochester, New York 14625

Andres V

Job Details: 03/02/2023

"Replaced the rollers, belt and pulley. Put unit back together and tested it. Unit no longer makes noise. ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT"

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ1

Near Rochester, New York 14607

Josh Henchen

Job Details: 03/02/2023

"Customer states tenants would put money in and washer wouldnt start. Checked and found F5E1. Ran diagnostic cycle, all functions as expected. Put coins in and tried to start, unit failed to start. Ordering coin chute W11126319.; ordrng 1 W11126319 (Coin chute)"

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Rochester, New York 14609

Josh Henchen

Job Details: 03/02/2023

"Customer stated washer would not advance pass rings. Checked and found F7E1. Ran diagnostic cycle washer would not agitate or spin, found oil on shield. Unit needs a new Gearcase W11454741, Splutch W10721967, and actuator W11481722.; ordrng 1 W11454741 (Gearcase) and 1 W10721967 (Splutch) and 1 W11481722 (Actuator)"

We serviced a

WHIRLPOOL DRYER

Model WED5050LW

Near Canandaigua, New York 14424

Josh Henchen

Job Details: 03/02/2023

"Checked and Found both side panels dented at lower front of dryer. Front panel damaged and drum can not align properly. Dryer needs new Cabinet 8533643, and front panel W10806345; rqstng P&A on 1 8533643 (Cabinet) and 1 W10806345 (Front panel)"

We serviced a

ELECTROLUX DRYER

Model EFME627UTT0

Near Canandaigua, New York 14424

Josh Henchen

Job Details: 03/02/2023

"Customer stated dryer starts for a second then shuts off. Checked and found E61. Ran diagnostic cycle, motor is shutting off. Dryer needs new motor."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW08

Near Rochester, New York 14608

Jeremy

Job Details: 03/02/2023

"Unit not making ice and dispenser is slow. Found ice maker turned off. Turned on ice maker, it cycles and fills. Self tapping valve used for water supply is not allowing full volume of water to pass through. Customer needs to have plumber inspect water supply valve. Unit operating as expected."

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Rochester, New York 14626

Dave L

Job Details: 03/02/2023

Replaced pump and valve. Unit tested ok. ; dspstn on spec-tagged invntry: 1 W11434044 VALVE

We serviced a

KITCHENAID RANGE

Model KICU509XSS

Near Pittsford, New York 14534

Jeremy

Job Details: 03/02/2023

"Unit has F47 on center and right burners. Found blown thermal fuse. Replaced IPC module, unit checks good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Hilton, New York 14468

Dave L

Job Details: 03/02/2023

Customer concerned with dry performance. Found heater operating normally. Unit fills with very cold water for the first 3 fills. This is causing lower than normal wash temperature and is causing poor drying results

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Canandaigua, New York 14424

Josh Henchen

Job Details: 03/02/2023

"Customer stated washer started shaking bad and didn't spin out clothing. Checked and found F0E9. Ran diagnostic cycle, all functions as expected. Recalibrated unit. Talked to customer about properly loading and selecting proper load size. Customer will monitor. Washer checks good.; dspstn on spec-tagged invntry: 1 W11395618 CAPACITOR"

We serviced a

JENN AIR OVEN-MW COMBO

Model JMW2427DS01

Near Fairport, New York 14450

Dave F

Job Details: 03/02/2023

F2E1 shorted key error code . Was able to get into diagnostics but oven button is not responding correctly. . Replaced console and tested unit. tested good

We serviced a

AMANA DRYER

Model NED4655EW1

Near Canandaigua, New York 14424

Josh Henchen

Job Details: 03/02/2023

"Customer stated dryer was taking a long time to dry. Checked and found no error codes, Dryer is heating and cycling properly. Air Flow test says poor all dryers. Recommended getting ahold of maintance to clean venting.; dspstn on spec-tagged invntry: 1 W11224254 VENT TEST KIT"

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Brockport, New York 14420

Dave L

Job Details: 03/01/2023

Unit would not agitate or spin due to a shifter fault. Replaced actuator. Calibrated and tested ok. ; used 1 WPW10006355 (ACTUATOR) from stock

We serviced a

MAYTAG DRYER

Model MGD7230HW1

Near Shortsville, New York 14548

James

Job Details: 03/01/2023

Unit pauses cycle or turns off on its own. F2e2 error for ui. Reseated ribbon cables on ui and tested. Found no issues. If problem persists replace control and ui ordered on prior visit.

We serviced a

WHIRLPOOL COOKTOP

Model WCG77US0HS

Near Rochester, New York 14626

Dave L

Job Details: 03/01/2023

Burners and caps are discolored. Pics attached. Cooktop functioning as designed. Unit is past 30 day cosmetic warranty.

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ1

Near Rochester, New York 14618

Andres V

Job Details: 03/01/2023

Customer stated she could not close or open the door correctly. I diagnosed unit found the right side hinge was broken. I replaced it and had customer test it to make sure she was satisfied. ; dspstn on spec-tagged invntry: 1 WPW10299224 HINGE-ACTIVE

We serviced a

WHIRLPOOL RANGE

Model WGE745C0FS01

Near Penfield, New York 14526

Andres V

Job Details: 03/01/2023

"Customer stated that after last repair unit worked a little better but has gotten worse. James advised to replace the control board if problem persisted, board has not been received yet."

We serviced a

MAYTAG WASHER

Model MHW6630HW1

Near Lyons, New York 14489

James

Job Details: 03/01/2023

Replaced drawer and tested. Found no leaks.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Newark, New York 14513

James

Job Details: 03/01/2023

Unit ran properly since last visit. Replaced control and tested Diagnostics.

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Newark, New York 14513

James

Job Details: 03/01/2023

"Unit making grinding noise during agitating. Replaced actuator and belt then calibrated. Tested and unit still grinding need cam. ; ordrng 1 W10721967 (Cam) and 1 W11395618 (Capacitor), used 1 W11239857 (Belt), and 1 Wpw10006355 (Actuator) from stock"

We serviced a

WHIRLPOOL RANGE

Model WEE750H0HZ1

Near Fairport, New York 14450

Andres V

Job Details: 03/01/2023

Customer stated unit was not maintaining temp. I diagnosed unit found bottom element to have failed. I replaced the bake element and tested it. Unit now heats correctly. ; dspstn on spec-tagged invntry: 1 W10779716 ELEMENT- BAKE

We serviced a

WHIRLPOOL WASHER

Model LSR6332KQ0

Near Rochester, New York 14605

Dave L

Job Details: 03/01/2023

After making a diagnosis the customer refused to pay the service call. Customer was u prepared to pay anything and becameAgitated when I refused to repair the unit. Left unit disassembled and left.

We serviced a

WHIRLPOOL WASHER

Model VAW3584GW1

Near Rochester, New York 14619

Dave L

Job Details: 03/01/2023

Found bleach dispenser clogged with fabric softener. Cleaned dispenser. Tests ok.

We serviced a

WHIRLPOOL OVEN

Model WOD52ES4MZ00

Near Pittsford, New York 14534

Jeremy

Job Details: 03/01/2023

"Customer stated unit is not heating properly. Found that oven is about 25 degrees lower than set temp. Unable to find oven calibration in settings menu. Called techline 7735845912. Advised to order control and sensor. Per techline, if control and sensor have been replaced unit is working as intended.; ordrng 1 W11594418 (Control) and 1 W11594207 (Sensor)"

We serviced a

WHIRLPOOL WASHER

Model LXR9245EQ0

Near Fairport, New York 14450

Jeremy

Job Details: 03/01/2023

"Unit is leaking from upper seal onto gearcase. Clutch is worn causing intermittent spin operation. Unit would need upper seal, gearcase and clutch replacement. Cost or repair outweighs cost of new unit."

We serviced a

KITCHENAID OVEN

Model KFGD500ESS04

Near Webster, New York 14580

Andres V

Job Details: 03/01/2023

Customer stated the bake cycle would not come on in the top oven. I started a bake cycle and unit ignited. I could not duplicate issue. If problems persist and customer calls back order W11596211.

We serviced a

WHIRLPOOL WASHER

Model WET4027HW1

Near Rochester, New York 14606

Dave L

Job Details: 03/01/2023

Checked unit in diagnostics for drum issue. Unit tested okay. No errors in diagnostics

We serviced a

AMANA DRYER

Model NED4655EW1

Near Rochester, New York 14626

Dave L

Job Details: 03/01/2023

Checked unit for heating issue. Found unit to be functioning as designed.

We serviced a

MAYTAG DRYER

Model MEDC215EW1

Near Greece, New York 14616

Dave L

Job Details: 03/01/2023

Replaced thermal fuse and cut off. Unit tested ok; dspstn on spec-tagged invntry: 1 279816 CUTOFF-THERMAL and 1 WP3392519 FUSE-THERMAL

We serviced a

WHIRLPOOL WASHER

Model WTW8500DW5

Near Ontario, New York 14519

Andres V

Job Details: 03/01/2023

Replaced the ACU and the UI. I ran a diagnostic cycle and also started a normal cycle to make sure unit was working properly

We serviced a

WHIRLPOOL WASHER

Model MHW5630HW3

Near Fairport, New York 14450

Jeremy

Job Details: 03/01/2023

Customer stated unit does not shut off and ran all night. Found control board needed software update. Used service tool to flash control board. Customer to monitor. If problem persists order control W11550649.

We serviced a

MAYTAG WASHER

Model MHW8200FW0

Near Ontario, New York 14519

Andres V

Job Details: 03/01/2023

Customer stated unit was leaking when it was being cleaned with a afresh tablet. I diagnosed unit and found that unit is leaking because of the amount of suds created by the mixture of afresh soap residue and fabric softener residue. I reccomended using afresh less often.

We serviced a

MAYTAG DRYER

Model MED5630HC2

Near Webster, New York 14580

Andres V

Job Details: 03/01/2023

Customer stated he could not choose a cycle for unit to start. I diagnosed unit but it would not do anything. I tried to run a diagnostic cycle but unit would not respond to any commands. Unit needs a new UI ; ordrng 1 W11384512 (UI)

We serviced a

WHIRLPOOL RANGE

Model WFG745HOFS0

Near Webster, New York 14580

Andres V

Job Details: 03/01/2023

Customer took knob off to clean and she could not put it back on. I put knob back on unit.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Ontario, New York 14519

James

Job Details: 03/01/2023

"5*4. 8.5*6. 5*7. 5*1.8. Unit not cooling compressor wont start. Called techline they said to replace compressor and drier and flush with nitrogen Sr7735850274; ordrng 1 W11547313 (Compressor) and 2 W11504416 (8.5x6)s and 2 W11504431 (5x7)s and 2 W11504445 (5*4)s and 2 W11504432 (5*6)s and 2 W11504447 (5*1.8)s, used 1 876765 (Tubes), and 1 R600 from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ08

Near Rochester, New York 14612

Dave L

Job Details: 03/01/2023

Ice maker fill tube has split. Ordering tube and valve; rqstng P&A on 1 W11415785 (Tube) and 1 W11043013 (Valve)

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Rochester, New York 14612

Dave L

Job Details: 03/01/2023

Replaced control due to e1f1 error. Tested ok

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Fairport, New York 14450

Jeremy

Job Details: 03/01/2023

"Unit has faulty bearing causing excessive noise and slow spin. Will need gear case and slider. Quoted for gearcase replacement, customer will call to authorize repair.; rqstng P&A on 1 W11393685 (Gearcase) and 1 W10734521 (SLIDER) and 1 Sh15 (Shipping)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMHZ00

Near Penfield, New York 14526

Andres V

Job Details: 03/01/2023

I replaced the door and diagnosed leaking tube. I found water leaking where the two tubes meet. I inserted tube further in so it seals and doesn't leak

We serviced a

WHIRLPOOL DRYER

Model WED5100HC1

Near Canandaigua, New York 14424

Jeremy

Job Details: 03/01/2023

Dryer is not in a location that it can be plugged in. Unit will need to be moved to proper location before service can be performed.; schdld next appmnt for 3/3 FRI !

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Rochester, New York 14626

Dave L

Job Details: 03/01/2023

The start button n the control will not function. Ordering control.; ordrng 1 W11603810 (Control)

We serviced a

AMANA REFRIGERATOR

Model ABB1922FEW

Near Rush, New York 14543

Jeremy

Job Details: 02/28/2023

"Unit was unplugged and completely defrosted on arrival. Customer insisted that main control be replaced because it is the same issue as before. I explained that I could not properly diagnose unit and would need to have unit plugged in and displaying symptoms in order to diagnose. After explaining to customer that a proper diagnosis could not be made and that the part can not be refunded if problem is not resolved, customer still wants control replaced. Replaced control and plugged unit in, customer will monitor.; dspstn on spec-tagged invntry: 1 WPW10503278 ADC - JAZZ"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Victor, New York 14564

Jeremy

Job Details: 02/28/2023

"Door mullion is bowed causing door to not seal, water valve makes rattle noise and control not sensing door switches. Ordering mullion, water valve and control.; rqstng P&A on 1 W11224256 (Control) and 1 W10806457 (Mullion) and 1 W11482383 (Water Valve)"

We serviced a

WHIRLPOOL COOKTOP

Model WCG77US0HS00

Near Pittsford, New York 14534

Jeremy

Job Details: 02/28/2023

"All burners corroded on flame spreaders and caps causing poor ignition. Knobs deformed causing misalignment. Ordering knobs, burners and caps.; ordrng 1 WP8286813 (Right rear burner), rqstng P&A on 1 WP8286815 (Center Burner) and 3 WP8286814 (Left Front/Left Rear/Right Front Burner)s and 1 W11205294 (Caps) and 2 W11366438 (Knob)s"

We serviced a

WHIRLPOOL COOKTOP

Model WFE540H0ES1

Near Fairport, New York 14450

Jeremy

Job Details: 02/28/2023

Replaced infinite switch for not regulating burner. Unit checks good.; used 1 Sh15 (Shipping) from stock

We serviced a

KENMORE DRYER

Model 110.66922501

Near Pittsford, New York 14534

Jeremy

Job Details: 02/28/2023

"Idler pulley seized causing belt to rub and cause burning smell and drum roller is seized. Used repair kit to replace rollers, idler and belt. Explained the importance of keeping lint screen to encourage proper air flow.; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Pittsford, New York 14534

Jeremy

Job Details: 02/28/2023

"Replaced rotor, slider and suspension for unit getting out of balance. Ran calibration cycle. Customer to monitor. If problem persists order basket W11178227 and gearcase W11449841.; dspstn on spec-tagged invntry: 1 W10752189 SCREW , used 1 W10734521 (SLIDER) from stock"

We serviced a

WHIRLPOOL WASHER

Model WED4815EW1

Near Brockport, New York 14420

Dave L

Job Details: 02/28/2023

Checked unit for damage/operation. Checks ok.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HBL0

Near Hamlin, New York 14464

Dave L

Job Details: 02/28/2023

"Replaced valve, sump and motor due to an open wash motor. ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM09

Near Rochester, New York 14607

Andres V

Job Details: 02/28/2023

Arrived to apt complex gave maintenance a call to let me in but no one answered so I left voicemail. I called a second time still no answer. Waited 15min and no one showed up. ; O-emld tckt

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Rochester, New York 14618

Andres V

Job Details: 02/28/2023

"Customer stated unit was Shaking alot and was not spinning out clothes. I diagnosed unit found suspension to feel weak. As to unit not spinning out I did not find any error codes stored for not reaching target RPM, I believe unit is getting out of balance and stopping itself. Unit needs new suspension; ordrng 1 W11130362 (Suspension rods)"

We serviced a

MAYTAG MICROWAVE

Model MMV1175JZ00

Near Webster, New York 14580

Andres V

Job Details: 02/28/2023

Customer stated that fan on unit would not work on high speed. I diagnosed unit found that fan works on low speed but not high. I called Dave about this and we found unit is sending power out to fan but not working. Unit needs new fan ; ordrng 1 W11441128 (Fan)

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Rochester, New York 14615

James

Job Details: 02/28/2023

Called techline they said to check sump for clog and wire connectors. Sr7735833262Found no debris under tub. Ohmed cap and drain pump. Reseated connections and tested quick cycle successfully.

We serviced a

MAYTAG WASHER

Model MHW5630HW2

Near Ontario, New York 14519

Andres V

Job Details: 02/28/2023

Installed the new soap dispenser. I tested it on a diagnostic cycle and checked the dispenser afterwards to make sure their was no water in it. Dispenser is working correctly.

We serviced a

JENN AIR REFRIGERATOR

Model JFI2089ATS

Near Rochester, New York 14612

Dave L

Job Details: 02/28/2023

Replaced filter head due to leak. Tested ok. ; used 1 Sh (Sh) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Rochester, New York 14617

Dave L

Job Details: 02/28/2023

Replaced broken power rack adjusters; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER

We serviced a

MAYTAG RANGE

Model MGR6600FZ2

Near Irondequoit, New York 14617

Dave L

Job Details: 02/28/2023

Bake burner would not ignite. Found harness to bake Ignitor disconnected. Reconnected harness. Tested ok.

We serviced a

MAYTAG WASHER

Model MVWB835DC5

Near Rochester, New York 14613

James

Job Details: 02/28/2023

Replaced latch and calibrated. Unit functions properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHB00

Near Rochester, New York 14624

Dave L

Job Details: 02/28/2023

Replaced ice maker and separator due to ice bin clumping. Documented with tech line under SR7735480800

We serviced a

MAYTAG WASHER

Model MHW6630HW3

Near Churchville, New York 14428

Dave L

Job Details: 02/28/2023

Color cycle was not spinning out clothes because the spin speed was set to off. Showed the customer how to adjust spin speed

We serviced a

MAYTAG WASHER

Model MHW5630HC0

Near Rochester, New York 14624

James

Job Details: 02/28/2023

Door lock broken off. Replaced door lock and tested diagnostics.