Service History 12 - Appliance Tec

We serviced a

GENERAL ELECTRIC WASHER

Model GFW550SSN0WW

Near Webster, New York 14580

Andres V

Job Details: 10/30/2025

"Replaced the inverter board, tested unit on a quick cycle unit is working properly now."

We serviced a

WHIRLPOOL WASHER

Model WTW4850HW3

Near Rochester, New York 14624

DeVaughn C

Job Details: 10/30/2025

"CX reports unit goes from final spin, back to rinse; never reaches cycle complete. No error codes stored. Unable to replicate issue. If a recording of failure is provided, control board should be replaced. ; ordrng 1 W11607637 (Control board)"

We serviced a

MAYTAG DRYER

Model MGD4500MW1

Near Rochester, New York 14610

DeVaughn C

Job Details: 10/30/2025

Replaced ignitor. Unable to test full function due to unavailable gas line. Repair completed. ; dspstn on spec-tagged invntry: 1 279311 IGNITOR

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Penfield, New York 14526

Ben H

Job Details: 10/30/2025

The customers complaint is that water does not dispense but it still makes ice. When I tested it water goes through the reservoir into the valve But no water come to out of the valve to go to the dispenser. The unit will need a new duel valve ; ordrng 1 WPW10341329 (Valve)

We serviced a

GENERAL ELECTRIC WASHER

Model GFW550SSN0WW

Near Webster, New York 14580

Ben H

Job Details: 10/30/2025

Assisted tech 56 with repair

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ05

Near Fairport, New York 14450

Ben H

Job Details: 10/30/2025

The evaporator fan motor would cut in and out and would not consistently stay on so I replaced the motor and it now works as it should

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMHZ06

Near Rochester, New York 14612

Zach L

Job Details: 10/30/2025

"Noise caused by shipping tag getting stuck in condenser fan. Removed fan blockage, no noise. Door opening and closing properly."

We serviced a

MAYTAG DISHWASHER

Model MDB8989SHZ0

Near Webster, New York 14580

Andres V

Job Details: 10/30/2025

Found the connector to the wash pump going to the control board was not fully making contact. Inserted connector all the way. Unit is washing now.

We serviced a

GENERAL ELECTRIC WASHER

Model GFW550SPN0DG

Near Fairport, New York 14450

Ben H

Job Details: 10/30/2025

I replaced the motor and the inverter board and tested the unit and it works properly

We serviced a

GENERAL ELECTRIC RANGE

Model PB965YP5FS

Near Fairport, New York 14450

Ben H

Job Details: 10/30/2025

The customer ran the self clean cycle and got a error code for a door lock. When I arrived at the upper oven Door lock read that it was Transitioning to the lockEd position but it wasnt moving. I checked in the back Of the unit and found that the door lock was not plugged in so I plugged it in and it locked and then opened and the error code went away

We serviced a

GENERAL ELECTRIC WASHER

Model PFW870SPV0RS

Near Rochester, New York 14621

DeVaughn C

Job Details: 10/30/2025

"CX reports unit won't spin, and clothes are soaking wet. F50 error code 33x. Unit spins as it should in diagnostics. Installed software update. Customer monitor."

We serviced a

JENN AIR REFRIGERATOR

Model JFX2597AEM2

Near Victor, New York 14564

Ben H

Job Details: 10/30/2025

The icemaker continually rotates and is unable to find home position. The unit will need a new icemaker and when I quoted the customer $295 for parts and labor declined to do a repair due to the age of the unit

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Rochester, New York 14609

DeVaughn C

Job Details: 10/30/2025

Replaced control board then calibrated. Repair completed. ; dspstn on spec-tagged invntry: 1 W11608056 CNTRL- ELEC

We serviced a

WHIRLPOOL OVEN

Model JJW2530WS01

Near Victor, New York 14564

Ben H

Job Details: 10/30/2025

Case number 21419814 The unit has a error code for fan speed to low however all of the fans turn on and operate correctly so I called Tech Line to elaborate on the service pointer for the UI and we concluded that the RPM resistanceSoftware on the UI Whas is too low and the UI will need to be replaced. Due to the cost of the replacement part the customer is not going to repair the unit

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Canandaigua, New York 14424

Ben H

Job Details: 10/30/2025

I replace the control board due to it constantly running the drain pump and tested the unit and it works as it should

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model GNE27JYMXFFS

Near Walworth, New York 14568

Andres V

Job Details: 10/30/2025

Water line to ice maker was cut from the factory. Customer stated unit also leaking from water dispenser line in the back. I turned water on and tested dispenser multiple times to get unit to leak but could not duplicate issue. ; ordrng 1 WR29X24766 (Ice maker water line)

We serviced a

WHIRLPOOL WASHER

Model MVW4505MW2

Near Penfield, New York 14526

Andres V

Job Details: 10/30/2025

"Unit having intermittent issue with unit not starting. I checked error codes but did not find any, unit does run diagnostic cycle properly. I Recommend replacing control board and actuator. ; ordrng 1 W11740022 (ACU) and 1 WPW10006355 (Actuator)"

We serviced a

GE DISHWASHER

Model CDT805P2N251

Near Rochester, New York 14626

Zach L

Job Details: 10/30/2025

"Diverter cap not properly secured. Attached diverter cap and tested unit, all spray arms working properly."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Spencerport, New York 14559

Zach L

Job Details: 10/30/2025

"Removed drier and three way valve, isolated fridge and freezer coils. Pressurized freezer coils to 250psi, gas did not come through other side. Contacted techline, Case#21419108 Techline deemed unit unrepairable. Advised customer to contact extended warranty company."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADT1

Near Penfield, New York 14526

Andres V

Job Details: 10/30/2025

"Replaced the sump and pump, tested unit. Unit is now washing properly"

We serviced a

MAYTAG DRYER

Model MED6230HW3

Near Rochester, New York 14606

DeVaughn C

Job Details: 10/29/2025

Replaced hinges then tested. Repair successful.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC136RBS00

Near Bloomfield, New York 14469

Ben H

Job Details: 10/29/2025

The right hand door gasket was not sealing causing condensation to build up on the back wall. I replaced the gasket and warmed it up to ensure a good seal ; dspstn on spec-tagged invntry: 1 W10830162 GASKET

We serviced a

KITCHENAID RANGE

Model KFGD500EBS05

Near Palmyra, New York 14522

Ben H

Job Details: 10/29/2025

Case number 21396125 The bake igniter in both ovens draw under 3.3 amps And do not provide enough power to open the gas valve. Both Ignitors will need to be replaced ; ordrng 2 W11596211 (Ignitor)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFC2036RZ00

Near Webster, New York 14580

Zach L

Job Details: 10/29/2025

Replaced ACU. Unit began cooling properly after installation.

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDT630FYR7FS

Near Fairport, New York 14450

Ben H

Job Details: 10/29/2025

The soap dispenser door was broken off so I replaced the dispenser and it works properly

We serviced a

WHIRLPOOL OVEN

Model WFES3530RS0

Near Fairport, New York 14450

Ben H

Job Details: 10/29/2025

The customer tried to use the broiler for the first time and it did not get hot. I checked in the back and found that one of the connectors for the broiler element was not plugged in so I plugged it in and tested it and it works as it should

We serviced a

MAYTAG DRYER

Model MGDC215EW2

Near Ontario, New York 14519

Zach L

Job Details: 10/29/2025

Belt broken. Installed repair kit and tested ; used 1 4392065 (REPAIR KIT) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Ontario, New York 14519

Zach L

Job Details: 10/29/2025

"System restricted, deep vacuum on low side and unable to equalize. Removed drier and isolated low side. Blew clear with nitrogen, no debris removed from unit. Replaced drier and vacuumed to 500 microns. Recharged with R600a. Unit still restricted. Contacted techline, Case#21399216 Techline deemed unit unrepairable."

We serviced a

GENERAL ELECTRIC WASHER

Model GNW128PSM0WW

Near Rochester, New York 14612

Zach L

Job Details: 10/29/2025

"Loose connection to water line. Firmly connected water line, levelled and tested unit, all functions working properly."

We serviced a

MAYTAG WASHER

Model MTW5600TQ1

Near Spencerport, New York 14559

DeVaughn C

Job Details: 10/29/2025

Unit going off balance during heavier loads. Suspension springs should be replaced. CX also requesting new washer hoses. ; ordrng 3 WP63907 (Suspension Spring)s and 1 8212487RP (Braided Hoses)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near East Rochester, New York 14445

Ben H

Job Details: 10/29/2025

I replaced the broken rail and gasket and heated the gasket to ensure a good seal

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Brockport, New York 14420

Zach L

Job Details: 10/29/2025

Replaced switch harness and spark module. Unit working properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Rochester, New York 14619

Ben H

Job Details: 10/29/2025

I plug the unit in and it ran for 30 minutes And only developed a partial frost pattern and the compressor was too hot to touch Indicating a high side leak. I ordered a evaporator and a dryer along with the proper lokrings; ordrng 1 W11109499 (Dryer) and 1 W11504445 (Lokring 5/4) and 1 W11504448 (Lokring 5/1.8) and 1 W11625643 (Evaporator) and 1 W11504415 (8.5/8) and 1 W11504450 (4/1.8)

We serviced a

GE WASHER

Model GFW850SPN2RS

Near Hilton, New York 14468

DeVaughn C

Job Details: 10/29/2025

CX reports unit leaks during use. Discovered bellow clamp was not seated in bellow channel. Removed bellow clamp then installed properly. Repair successful.

We serviced a

MAYTAG WASHER

Model MVWB765FW0

Near Rochester, New York 14616

DeVaughn C

Job Details: 10/29/2025

Installed new agitator. Repair completed successfully.

We serviced a

WHIRLPOOL DRYER

Model WED6150PW0

Near Brockport, New York 14420

Zach L

Job Details: 10/29/2025

Steam valve being left open too long during cycle. Needs new ACU and valve; ordrng 1 W11728016 (ACU) and 1 W11267102 (Valve)

We serviced a

WHIRLPOOL DRYER

Model MED5030MW0

Near Irondequoit, New York 14609

DeVaughn C

Job Details: 10/29/2025

"Replaced motor, then tested. Still no heat. Contacted techline. Agent recommended replacing thermal cut off and outlet thermistor. Still no heat. Performed further testing with techline assistance. Agent states the control board failed. Replacing control board. SR: 21404348; ordrng 1 W11742935 (Control board), dspstn on spec-tagged invntry: 1 WP8577274 THERMISTOR , used 1 WP8577274 (THERMISTOR), and 1 279816 (CUTOFF-THERMAL) from stock"

We serviced a

GENERAL ELECTRIC DRYER

Model GFD85GSPN0RS

Near Rochester, New York 14617

DeVaughn C

Job Details: 10/29/2025

Unit making noise when in use. Discovered coins in baffles. Removed coins then tested. Repair completed.

We serviced a

WHIRLPOOL DRYER

Model MGD4500MW1

Near Rochester, New York 14606

DeVaughn C

Job Details: 10/29/2025

CxlX reports unit would not turn on. Discovered no power at outlet. Plugged unit into different outlet then tested. Unit testing good at this time.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Rochester, New York 14626

Zach L

Job Details: 10/29/2025

"Ice door not sealing, needs new ice door.; ordrng 1 W11572058 (Ice door), dspstn on spec-tagged invntry: 1 W11579560 ICEMAKER"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFC42FTS04

Near Rochester, New York 14626

Zach L

Job Details: 10/29/2025

Evaporator frosted over. Found loose connection to heater.

We serviced a

GENERAL ELECTRIC RANGE

Model JP3030DW1BB

Near Caledonia, New York 14423

Ben H

Job Details: 10/29/2025

I replaced the faulty burner switch and element. I also replaced one of the small elements due to damage to it. I tested the unit and it works properly

We serviced a

GE COOKTOP

Model P980BM1BB

Near Rochester, New York 14625

Zach L

Job Details: 10/23/2025

"Right front element temperature sensor tested out of range, needs new RF element. Part discontinued, unable to repair."

We serviced a

GENERAL ELECTRIC RANGE

Model PHS930YP7FS

Near Rochester, New York 14610

Zach L

Job Details: 10/23/2025

"Replaced induction boards. Tested unit, all elements working properly."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADT1

Near Penfield, New York 14526

Andres V

Job Details: 10/23/2025

"Customer had a control board he wanted me to replace for him, informed I can install but not guarantee it. Replaced control and tested unit, unit is not washing and needs wash pump replaced. Handle also needs to be replaced so screws tighten down.; ordrng 1 W11568629 (Door handle) and 1 WPW10605059 (Sump & pump)"

We serviced a

MAYTAG DRYER

Model MED6230HW3

Near Rochester, New York 14606

DeVaughn C

Job Details: 10/23/2025

"Door will not stay closed, preventing use of the machine. Hinges have failed and need to be replaced. ; ordrng 2 W11551301 (Hinge)s and 2 W11568982 (Hinge receptacle)s"

We serviced a

MAYTAG WASHER

Model MVWB765FW0

Near Rochester, New York 14616

DeVaughn C

Job Details: 10/23/2025

CX reports unit is damaging items getting caught under agitator. Replacing agitator per service pointer. ; ordrng 1 W11550891 (Agitator)

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ2

Near Penfield, New York 14526

Andres V

Job Details: 10/23/2025

Found when unit is filling with water it is hitting the tub ring and splashing causing it to leak down the back. I lowered the front feet basket sits back more so when it fills water goes directly into the basket.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Macedon, New York 14502

Andres V

Job Details: 10/23/2025

Customer stated unit will stop cooling multiple times through out the day i called techline they wanted me to eliminate DC powered components so i unplugged the Ui deli and shut off ice maker for the ice box fan. Informed customer of what were doing and she will contact me tomorrow letting me know if issue stopped or continues Case #21331907

We serviced a

GENERAL ELECTRIC RANGE

Model C2S900P2M2S1

Near Macedon, New York 14502

Andres V

Job Details: 10/23/2025

"I called techline because i did not think spark module would fix issue since module gets commands from switch harness, they stated that the front left burner Ignitor has a temp coupler that senses when flame is on. They recommended replacing burner and switch harness Case # 18717592; ordrng 1 WB18X28761 (Switch harness) and 1 WB16X28656 (Base burner) and 1 WB16X28764 (Head over)"

We serviced a

GENERAL ELECTRIC DRYER

Model GFD65GSSV0WW

Near Ontario, New York 14519

Andres V

Job Details: 10/23/2025

"Replaced door switch, customer is to run a load and monitor."

We serviced a

GENERAL ELECTRIC DRYER

Model GTD48EASW0WB

Near Canandaigua, New York 14424

Ben H

Job Details: 10/23/2025

I replaced the motor and the belt switch and also the resistor and timer due to the short in the resistor damaging the timer. I was able to remove the marks on the panel so I did not need to replace that

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Rochester, New York 14626

DeVaughn C

Job Details: 10/23/2025

"CX reports unit will not spin, only agitator would rotate. Verified issue in diagnostic test. Discovered failed rotor bolt and failed slider assembly. Replaced slider assembly then tested. Repair completed successfully. ; used 1 W10734521 (SLIDER) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ11

Near Fairport, New York 14450

Ben H

Job Details: 10/23/2025

I replaced the faulty icemaker and tested it and it works as it should

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Spencerport, New York 14559

Zach L

Job Details: 10/23/2025

Replaced sump assy and tested. Unit working properly.; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KBS0

Near Ontario, New York 14519

Andres V

Job Details: 10/23/2025

The right side leg was screwed in all the way causing unit to be uneven and door to sag. Leveled unit properly door is now even going across and closes.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Rochester, New York 14626

DeVaughn C

Job Details: 10/23/2025

"All fuses and house power testing good. Techline suggests replacing timer. ; ordrng 1 WPW10185982 (Timer), dspstn on spec-tagged invntry: 1 279838 ELEMENT"

We serviced a

GENERAL ELECTRIC WASHER

Model GTW485ASW0WB

Near Rochester, New York 14616

DeVaughn C

Job Details: 10/23/2025

"Replace suspension, tested, then calibrated. Repair completed successfully."

We serviced a

WHIRLPOOL WASHER

Model WTW6157PB0

Near Rochester, New York 14621

DeVaughn C

Job Details: 10/23/2025

Bent hinges preventing kid from closing properly. Hinges must be replaced. ; ordrng 1 W11551376 (Right hinge) and 1 W11551369 (Left hinge)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near East Rochester, New York 14445

Ben H

Job Details: 10/23/2025

The customers complaint was that the food was freezing on the lower level specifically on the left-hand side. I found that the gasket on the door for the icemaker dispenser was out of place causing cold air to leak past it and freeze the food. The customer also pointed out that the right hand door gasket is ripping so I ordered a new gasket and the crisper drawer rail is broken so I ordered a new rail as well; ordrng 1 W10830055 (Gasket) and 1 WPW10326469 (Rail)

We serviced a

GENERAL ELECTRIC DRYER

Model GTD38GASW0WS

Near Rochester, New York 14618

Ben H

Job Details: 10/23/2025

The unit would make a squealing noise whenever in use so I replaced the belt and the idler and and the rear bearing and tested the unit and it works properly with no more noise

We serviced a

WHIRLPOOL DRYER

Model MED5030MW0

Near Irondequoit, New York 14609

DeVaughn C

Job Details: 10/23/2025

Replaced control board then tested. Unit now turns on but won't heat. 120v going to heater from fuses. No voltage coming from motor side. Centrifugal switch has failed. Motor should be replaced. ; ordrng 1 WP8577274 (Outlet Thermistor) and 1 279827 (Motor)

We serviced a

GENERAL ELECTRIC WASHER

Model GFW550SSN0WW

Near Webster, New York 14580

Andres V

Job Details: 10/23/2025

Diagnosed unit found error code for motor not functioning. Unit will agitate one way but wont spin the other. I also did a software update on unit. ; ordrng 1 WH03X29524 (Motor) and 1 WH22X38697 (Control board)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Spencerport, New York 14559

Zach L

Job Details: 10/23/2025

"Customer complaint is no cooling. Low side in deep vacuum, minimal heat from compressor, no heat in condenser. System is restricted. Restriction persists in all positions of three way valve, restriction likely caused by three way valve failure. Needs new three way valve and cap tubes blown clear.; ordrng 1 W11575003 (3-way valve) and 1 WPW10143759 (Drier) and 2 W11504416 (8.5x6)s and 2 W11506635 (Process tube)s and 4 W11506623 (5x5)s and 2 W11504445 (5x4)s and 1 W11504432 (6x5)"

We serviced a

WHIRLPOOL OVEN

Model WFGS5030RZ0

Near Rochester, New York 14615

Zach L

Job Details: 10/23/2025

Average temperature of oven measured correctly during testing. Unit able to sense temperature and cycle properly. Unit operated normally during visit. Customer's oven thermometer is properly calibrated and placed properly in oven. Issue likely caused by intermittent relay sticking on control.; ordrng 1 W11764619 (Control)

We serviced a

GENERAL ELECTRIC DRYER

Model PFQ97HSPV0DS

Near Rochester, New York 14612

Zach L

Job Details: 10/23/2025

Kit did not include all required parts. Contacted techline support. Tech support advised reordering kit.; ordrng 1 WE41X39157 (Condensation relocation kit)

We serviced a

GE WASHER

Model GUD27ESSJ0WW

Near Rochester, New York 14610

Ben H

Job Details: 10/23/2025

I replaced the broken shifter and tested the unit and it works as it should

We serviced a

WHIRLPOOL RANGE

Model WEE750H0HZ1

Near Rochester, New York 14618

Ben H

Job Details: 10/23/2025

The customers complaint was that the Burners Did not get hot and the stove would not heat up either. I checked for Voltage in the back of the stove and found that from L1 to neutral had 120v and L2 to neutral read 120v but L1 to L2 had no voltage. The house neutral is failing under load so I instructed the customer to get a electrician to check it out

We serviced a

WHIRLPOOL WASHER

Model WTW8500DR0

Near Rochester, New York 14613

DeVaughn C

Job Details: 10/23/2025

"CX reports unit displays error code & doesn't drain completely. F7E3, F7E9, F0E3, F7E6 error codes stored. Unit will not agitate or spin due to failed motor assembly. Replacing motor assembly. ; ordrng 1 W10754161 (Rotor) and 1 W10754448 (Clutch) and 1 W10734521 (Slider) and 1 W10754158 (Stator) and 1 W11169707 (Console)"

We serviced a

HOTPOINT REFRIGERATOR

Model HTR17DBSERWW

Near Rochester, New York 14623

Ben H

Job Details: 10/23/2025

I replaced the noisy evaporator fan and tested the unit and it works properly with no noise

We serviced a

MAYTAG RANGE

Model MER4800PZ0

Near Pittsford, New York 14534

Ben H

Job Details: 10/23/2025

I replaced the thermal fuse and tested the unit and it works as it should; dspstn on spec-tagged invntry: 1 WP3196548 FUSE- THRML

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI6FDRXXY07

Near Pittsford, New York 14534

Ben H

Job Details: 10/23/2025

When you try to dispense water from the unit it would make a clicking noise and it would only Dispense water intermittently. I removed the water filter and emptied the water from it and flushed it with warm water and put it back in and tested the unit and the water now dispenses with no noise and no issue

We serviced a

GENERAL ELECTRIC RANGE

Model JGBS30DEKW

Near Rochester, New York 14617

Zach L

Job Details: 10/23/2025

Ignitor tested open. Replaced ignitor and tested unit.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Webster, New York 14580

Andres V

Job Details: 10/23/2025

Replaced the control board. Unit was in maintenance garage no hook up to water could not fully test.; dspstn on spec-tagged invntry: 1 W11603810 CNTRL- ELEC

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Brockport, New York 14420

Andres V

Job Details: 10/22/2025

"None of the spark igniters are igniting. Tested power going out to the igniters but did not find any. Theirs also evidence of mice getting inside unit, i inspected the harness but did not see any chewed wires.; ordrng 1 W11590249 (Spark module) and 1 W11620549 (Switch harness)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near Phelps, New York 14532

Zach L

Job Details: 10/22/2025

Sealed system almost fully restricted. Low side in deep vacuum. Three way valve failure. Needs new three way valve and cap tubes blown clear.; ordrng 1 W11575003 (3-way valve assy) and 1 WPW10143759 (Drier) and 3 W11504445 (5x4)s and 4 W11506623 (5x5)s and 2 W11506619 (8x8)s and 2 W11504420 (8x6)s and 2 W11506635 (Process tube)s and 2 W11506621 (6x6)s

We serviced a

WHIRLPOOL WASHER

Model NTW4516FW4

Near Newark, New York 14513

Zach L

Job Details: 10/22/2025

Pressure sensor failure. Needs new control board.; ordrng 1 W11603811 (Control)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Rochester, New York 14612

DeVaughn C

Job Details: 10/22/2025

"CX reports unit doesn't fill and doesn't spin. F0E7, F8E1 error codes stored. Unit completed diagnostic cycle with no issues. Started normal cycle and unit failed out of cycle with F8E1. Valves function in diagnostics. Control board should be replaced. ; ordrng 1 W11513246 (Control) and 1 W11513255 (Valves)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFC2036RZ00

Near Webster, New York 14580

Andres V

Job Details: 10/22/2025

"Temp was 4 in freezer 35 in FR. Unit was in a defrost mode, while diagnosing unit it turned back on but noticed the compressor did not. I tested power didnt find any. Unplugged unit then plugged it back in compressor kicked on. Reccomend replacing control board. ; ordrng 1 WPW10317076 (ACU)"

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE334GPS0

Near Webster, New York 14580

Andres V

Job Details: 10/22/2025

On the left side of the tub theirs a piece that the door hinge rest on. That piece broke off the tub and cannot be replaced have to replace the whole tub.; ordrng 1 W10713320 (Tub)

We serviced a

WHIRLPOOL WASHER

Model WTW6157PB0

Near Irondequoit, New York 14617

DeVaughn C

Job Details: 10/22/2025

"Installed latch. Unit would not agitate properly and excessive noise. Discovered failed rotor bolt. Replaced slider assembly then tested. Repair completed successfully. ; ordrng 1 W11559688(ShipDirect) (Latch Bezel), dspstn on spec-tagged invntry: 1 W11700916 LATCH , used 1 W10734521 (SLIDER) from stock"

We serviced a

MAYTAG RANGE

Model MER4800PZ0

Near Pittsford, New York 14534

Ben H

Job Details: 10/22/2025

I found that the thermal fuse for the broil element was Physically broken off Interrupting the electric circuit to the broiler. I ordered a new thermal fuse and I will Have the broiler element on hand when I return just in case the element was affected when the fuse broke; ordrng 1 WP3196548 (Thermal fuse)

We serviced a

GENERAL ELECTRIC WASHER

Model GFW655SPV0DS

Near Palmyra, New York 14522

Zach L

Job Details: 10/22/2025

"Control board failed, relays clicking and cutting power to unit every few seconds. Replaced control. Unable to test unit, door latch broken. Needs new door latch.; ordrng 1 WH01X30359 (Door latch)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Ontario, New York 14519

Zach L

Job Details: 10/22/2025

"Compressor seized. Compressor blistering hot, no heat transferred to condenser coils. Needs new compressor.; ordrng 1 W11557671 (Compressor) and 1 W11504415 (8.5x8) and 1 W11504431 (7x5) and 1 W11506619 (8x8) and 1 W11506621 (6x6) and 1 W10898074 (Lockprep), dspstn on spec-tagged invntry: 1 W11109499 DRIER- TUBE 1 W11504433 COUPLER BR 6X4 , 1 W11504447 COUPLER BR 5X1.8 , 1 W11504448 COUPLER AL 5X1.8 , 1 W11506619 COUPLER BR 8 , 1 W11506620 COUPLER AL 8X8 , and 1 W11506635 VALVE 1/4"

We serviced a

WHIRLPOOL DRYER

Model MED5030MW0

Near Irondequoit, New York 14609

DeVaughn C

Job Details: 10/21/2025

"Unit will not turn on. 240v present from home. Drum light turns on, but unit will not turn on. Control board should be replaced. ; ordrng 1 W11742935 (Control Board)"

We serviced a

KITCHENAID COMPACTOR

Model KTTS505ESS2

Near Pittsford, New York 14534

Zach L

Job Details: 10/21/2025

Motor centrifugal switch intermittently sticking. Needs new motor.; ordrng 1 W10439651 (Drive motor)

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Penfield, New York 14526

Zach L

Job Details: 10/21/2025

FAE5 leaking from diverter error. Unit leaking from sump. Needs new sump assembly.; ordrng 1 W11460945 (Sump assy)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHB07

Near Victor, New York 14564

Ben H

Job Details: 10/21/2025

I replaced the roller wheel and axle and the unit is now level. The handle I received to replace the damaged handle was also damaged so I ordered a new one To be shipped directly to the customer and he will install ; ordrng 1 W11450221 (Handle (SHIP DIRECT))

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDT630PYR7FS

Near Victor, New York 14564

Ben H

Job Details: 10/21/2025

The middle rack spray arm makes a clicking noise Water is passing through it. I ordered a new spray arm and water conduit the middle rack; ordrng 1 WD12X34182 (Water conduit) and 1 WD22X33498 (Spray arm)

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269VEM10

Near Spencerport, New York 14559

Andres V

Job Details: 10/21/2025

Cannot get the freezer door to open to fully diagnose unit. Compressor is running and can hear fan but cant get inside freezer. We tried pulling of freezer door and tried using crow bar but wont open. Customer is going to forcefully open door and call us back. ; O-emld tckt

We serviced a

GENERAL ELECTRIC DRYER

Model GTD48EASW0WB

Near Canandaigua, New York 14424

Ben H

Job Details: 10/21/2025

The unit only works when pushing down on the start button indicating a bad centrifugal switch on the motor. Tech Line suggested I replace both the motor and the belt switch. There is also damage to the top consul so I ordered that as well and While I was Inspecting the wiring on the back of the unit Something touched the resistor and that shorted out so Tech Line recommended I order a new resistor and a timer in case the Feedback went into the timer; ordrng 1 WE17X24535 (Motor and blower assembly) and 1 WD21X10261 (Belt switch) and 1 WE22X36918 (Panel) and 1 WH01X29417 (Ge badge) and 1 WE04X24549 (Timer) and 1 We4m255 (Resistor)

We serviced a

WHIRLPOOL RANGE

Model WEG745H0LZ5

Near Hamlin, New York 14464

Andres V

Job Details: 10/21/2025

Installed new display and got same result. I re diagnosed unit found display not getting voltage. Inspected the control board and saw that there is corrosion on the control board. ; ordrng 1 W11620680 (ACU control)

We serviced a

JENN AIR RANGE

Model JGRP430WP02

Near Rochester, New York 14612

Andres V

Job Details: 10/21/2025

Replaced dsi board still got the same result. Called techline we did some test found that somewhere between where power cord and control board power is dropping. I inspected the harness but didnt see any broken wires. ; ordrng 1 W10116168 (Main harness) and 1 W10888661 (Control board)

We serviced a

MAYTAG DISHWASHER

Model MDB8959SFZ4

Near Rochester, New York 14612

Andres V

Job Details: 10/21/2025

"Found burning smell coming from the heating element, there was a plastic knife touching it. I tested unit and saw that it wasnt washing. I took off kickplate thats when i noticed water leaking from the drain hose, theirs a hole in it from mice chewing it. ; ordrng 1 WPW10545278 (Drain hose) and 1 3385556 (Hose)"

We serviced a

GENERAL ELECTRIC REFRIGERATOR

Model GTS22KSNBRSS

Near Rochester, New York 14612

Andres V

Job Details: 10/21/2025

"Customer showed me video of sound unit is making, it is an extremely loud high pitched noise. When I was in the home unit was running but no sound. I called techline and they suggested replacing both fans before replacing compressor . Case #18684542; rqstng P&A on 1 WR60X31522 (Evap fan) and 1 WR17X31476 (Condenser fan)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Spencerport, New York 14559

DeVaughn C

Job Details: 10/20/2025

"CX reports detergent door does not open. Tested unit in diagnostics. Dispenser door failed to open. Discovered vent, dispenser, and door latch harness were not connected to harness. Installed components the tested. Repair completed successfully."

We serviced a

MAYTAG WASHER

Model MHW5500FC1

Near Spencerport, New York 14559

DeVaughn C

Job Details: 10/20/2025

Replaced drain pump then tested. Repair completed successfully. ; dspstn on spec-tagged invntry: 1 WPW10605427 PUMP

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFF3136SZ00

Near Rochester, New York 14622

Zach L

Job Details: 10/20/2025

Replaced inlet tube. No longer leaking.

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model GNE25JYKJFFS

Near Irondequoit, New York 14622

Zach L

Job Details: 10/20/2025

"Mullion heater not turning on. Mullion connectors not shaped properly, possibly not making good connection. Possible failure of humidity sensor. Ordering both.; ordrng 1 WR55X47312 (UI and sensor board) and 1 WR17X25027 (Mullion)"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ06

Near Rochester, New York 14622

Zach L

Job Details: 10/20/2025

"Ice maker unable to consistently find home position, needs new ice maker.; ordrng 1 W10873791 (Ice maker), dspstn on spec-tagged invntry: 1 WP2315549 EVAP FAN MOTOR"