We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Geneva, NY 14456
Andres V
Job Details: 04/23/2025
"Repaired the rear right leg, leveled unit."
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS
Near Victor, NY 14564
Ben H
Job Details: 04/23/2025
Unit was giving a f8 e4 error code. I checked the drip tray to make sure it was dry and empty and calibrated board. The code is no longer there and the unit operates correctly
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Farmington, NY 14425
Ben H
Job Details: 04/23/2025
When I arrived I found that a part of the inner tub was damaged as well as the agitator. So I ordered a new tub and rescheduled ; ordrng 1 W11178227 (Inner tub)
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS00
Near Rochester, NY 14625
Zach L
Job Details: 04/23/2025
"Replaced main control and cooling fan, per instructions included with part. Left unit untouched for several minutes, no energy saver message appeared, clock stayed on."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHZ11
Near Webster, NY 14580
Zach L
Job Details: 04/23/2025
"Damper making excessive noise, needs new damper.; ordrng 1 WPW10594329 (Damper)"
We serviced a
MAYTAG REFRIGERATOR
Model MSD2650HEW
Near Fairport, NY 14450
Zach L
Job Details: 04/23/2025
"Ice bin full on arrival. Ice door stuck shut, unable to dispense. Freed ice door, unit working properly.; dspstn on spec-tagged invntry: 1 D7824706Q ICEMAKER"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Farmington, NY 14425
Zach L
Job Details: 04/23/2025
Replaced UI. All buttons and functions of UI working
We serviced a
WHIRLPOOL DRYER
Model WED8127LW2
Near Fairport, NY 14450
Ben H
Job Details: 04/23/2025
Every button on the UI takes about 4 seconds to register the touch. There is power going to the UI but it takes a couple seconds to register. Ordered the UI and the ACU board ; ordrng 1 W11618916 (Acu) and 1 W11626080 (Ui)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ2
Near Fairport, NY 14450
Ben H
Job Details: 04/23/2025
Unit was giving a f8e4 error code for the float switch. When I looked under the unit I found some water in the drip tray causing the error code. I tested the unit and inspected underneath thoroughly and could not find any leaks or any evidence of a leak Customer stated that the dishwasher was extra loaded for Easter and the error code happened the next morning so likely something was not loading properly resulting in the water being deflected at the seal and leaking. I emptied the drip tray and instructed the customer to not load it up so full
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Pittsford, NY 14534
Zach L
Job Details: 04/23/2025
Refrigerator gaskets torn. Replaced gaskets and heated into shape
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Rochester, NY 14608
Ben H
Job Details: 04/23/2025
Unit is a front load washer with a f3e2 error code for the water temperature sensor. I found that the wire harness was loose at the board. I tested the sensor and it is working properly. I reattached the wire and tested unit and the code went away and unit operates correctly
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Phelps, NY 14532
Andres V
Job Details: 04/23/2025
Motor was not installed correctly it was not sitting in brackets flush causing it to sit high and scrape the drum. Repositioned the motor and tested unit.; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS3
Near Marion, NY 14505
Andres V
Job Details: 04/23/2025
"Unit had water in the drip tray causing float switch to trigger, customer informed me he had water leaking from supply line at the dishwasher connection but tightened it to stop leak. I started a normal cycle watched it I did not see leaks."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Williamson, NY 14589
Andres V
Job Details: 04/23/2025
"Found hub teeth were worn out causing agitator to only spin. I replaced the hub, calibrated unit. Unit is spinning properly; used 1 W10528947 (HUB) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Pittsford, NY 14534
Zach L
Job Details: 04/23/2025
Replaced door boot. Ran full diagnostic cycle
We serviced a
WHIRLPOOL OVEN
Model KFGD500ESS04
Near Rochester, NY 14618
Zach L
Job Details: 04/23/2025
Ignitor tested open. Replaced ignitor and tested.; used 1 12400035 (IGNITOR) from stock
We serviced a
KITCHENAID RANGE
Model KFEG500EBS3
Near Rochester, NY 14606
Andres V
Job Details: 04/22/2025
"I replaced the heating element and tested it. Unit is heating properly, advised customer to run bake cycle form30min to burn off the coating."
We serviced a
WHIRLPOOL OVEN
Model KFED500ESS06
Near Rochester, NY 14624
Andres V
Job Details: 04/22/2025
"Found black wire on terminal block shorted out, customer will supply power cord but terminal block will have to be replaced.; ordrng 1 WPW10245259 (Terminal block)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSD612ESS01
Near Hilton, NY 14468
Dave L
Job Details: 04/22/2025
"Ordering freezer door due to waterline leak. ; ordrng 1 W10800792 (Door), used 1 Sh15 (Sh) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Victor, NY 14564
Ben H
Job Details: 04/22/2025
"I failed to noticed that this model had a washplate instead of an agitator and no matter how I tried I could not get the washplate off. Will have to order a washplate and scheduled I return visit ; ordrng 1 W10902814 (Washplate), dspstn on spec-tagged invntry: 1 W10734521 SLIDER"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Fairport, NY 14450
Zach L
Job Details: 04/22/2025
"Replaced compressor. Vacuumed system to 500 microns and recharged with 68g of R600a. Pressures and temps test good at startup, cool air blowing from freezer. All functions test good.; dspstn on spec-tagged invntry: 1 W11504415 COUPLER BR 8.5X8"
We serviced a
AMANA OVEN
Model ACF3325AB
Near Rochester, NY 14624
Andres V
Job Details: 04/22/2025
Replaced the bake Ignitor and tested it. Unit is lighting properly; dspstn on spec-tagged invntry: 1 12400035 IGNITOR
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Farmington, NY 14425
Zach L
Job Details: 04/22/2025
"Door glass shattered. Took pictures of damage. Resident reported small injury on foot from stepping on glass pebble, declined to have picture of injury taken. Customer was quoted repair and declined repair."
We serviced a
WHIRLPOOL WASHER
Model MHW6000XW1
Near Farmington, NY 14425
Ben H
Job Details: 04/22/2025
Unit was giving a f8 e2 error code. Per the service bulletin for that code I checked all of the connections from the dispenser motor to the ACU and I cleaned out Any Gunk or soap residue from the dispenser cleared the codes and tested unit and the code did not come back. I advise the customer to try it out and see if the code comes back. If the customer calls back with the error code then order WPW10352973 dispenser motor and WPW10568614 vent hose as I also noticed the vent hose would not correctly seal to the tub potentially causing leaks during a clean washer cycle. I informed the customer this and he said he will try it out and will replaced both parts at the same time if the code comes back or the tub leaks. I quoted the customer $372.31 for parts and labor if we do a return visit
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Henrietta, NY 14467
Andres V
Job Details: 04/22/2025
"Found error code F4E3 for wash pump not running, I replaced the sump and pump. Ran a diagnostic cycle unit is washing now. Inspected unit for leaks."
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Hilton, NY 14468
Dave L
Job Details: 04/22/2025
Replaced broken lower harness due to no drain . ; dspstn on spec-tagged invntry: 1 W11643701 HARNS- WIRE
We serviced a
MAYTAG WASHER
Model MVW5035MW1
Near Honeoye Falls, NY 14472
Ben H
Job Details: 04/22/2025
Found multiple codes for a bad shift actuator/tachometer and the unit would not spin or agitate in diagnostic mode. I replaced the shift actuator and tested unit. Unit operates correctly ; used 1 WPW10006355 (ACTUATOR) from stock
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Rochester, NY 14625
Ben H
Job Details: 04/22/2025
Found the roller Wheels gunked up again. Replaced all of the wheels with a repair kit and replaced the left side roller Wheel shaft to to wear ; used 1 4392065 (REPAIR KIT) from stock
We serviced a
MAYTAG WASHER
Model MVW5035MW2
Near Rochester, NY 14623
Andres V
Job Details: 04/22/2025
Ran a diagnostic cycle and heard a grinding noise coming from underneath. I checked underneath unit and found an extra motor bolt that was grinding against the cam. I started a normal cycle unit filled and advanced to the wash part
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Rochester, NY 14618
Andres V
Job Details: 04/22/2025
I did a bubble test but it did not pick up any leaks. I did tightened down the valve that RG&E showed customer was having a minor leak not enough to red tag it and shut off gas.
We serviced a
WHIRLPOOL FREEZER
Model WRT318FZDW11
Near Rochester, NY 14612
Dave L
Job Details: 04/22/2025
Customer was unavailable ; saved tckt
We serviced a
WHIRLPOOL DRYER
Model WGD7500GC0
Near Rochester, NY 14616
Dave L
Job Details: 04/22/2025
Replaced rollers and idler due to noise. Cleaned cabinet. ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT
We serviced a
BOSCH COOKTOP
Model NGM8658UC
Near Penfield, NY 14526
Dave L
Job Details: 04/22/2025
Placed burner caps back into correct position. Burners tests ok afterwards.
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Rochester, NY 14609
Dave L
Job Details: 04/22/2025
Installed repair kit due to noise ; used 1 4392065 (REPAIR KIT) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW9400VE01
Near Rochester, NY 14609
Dave L
Job Details: 04/22/2025
Cold water side of inlet valve will not open. Ordering valve ; ordrng 1 WP8182862 (Valve)
We serviced a
GE REFRIGERATOR
Model GFE24JSKAFSS
Near Rochester, NY 14606
Dave L
Job Details: 04/22/2025
"Control is not sending voltage to dispenser, lights, or fans. Ordering control ; ordrng 1 WR55X26586 (Control), used 1 Sh15 (Sh) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Fairport, NY 14450
Zach L
Job Details: 04/22/2025
Replaced inlet assembly and tested unit on express wash. All functions operating normally
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Rochester, NY 14618
Ben H
Job Details: 04/22/2025
When I arrived at the job I realized I had the wrong part. There is two upper harnesses and the one I ordered was for the valves and not the UI and pressure switch. Ordered W11449075; ordrng 1 W11449075 (Harness)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Rochester, NY 14625
Zach L
Job Details: 04/22/2025
Wire damaged. Repaired wire and tested unit
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Canandaigua, NY 14424
Ben H
Job Details: 04/22/2025
When I tested unit I found that the wash motor was not turning on and spraying any water. Ordered sump and motor ; ordrng 1 WPW10455268 (Sump and motor)
We serviced a
KITCHENAID RANGE
Model KSGG700ESS7
Near Rochester, NY 14607
Andres V
Job Details: 04/21/2025
Control panel was scratched during delivery. I replaced the panel and tested it. Unit is working properly
We serviced a
AMANA RANGE
Model AGR4203MNW0
Near Rochester, NY 14608
Zach L
Job Details: 04/21/2025
Ignitor tested open. Replaced ignitor and tested oven.; used 1 12400035 (IGNITOR) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Lima, NY 14485
Ben H
Job Details: 04/21/2025
Bottom spray arm came loose and landed on the heating element melting the spray arm. Customer has not received part from SquareTrade yet so I could not finish the job; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Scottsville, NY 14546
Zach L
Job Details: 04/21/2025
"Replaced compressor. Vacuumed system to 500 microns and recharged with 49g of R600a. Pressures and temps at startup tested good, unit running properly.; dspstn on spec-tagged invntry: 1 W11504416 COUPLER BR 8.5X6 and 1 W11506621 COUPLER BR 6"
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Honeoye Falls, NY 14472
Ben H
Job Details: 04/21/2025
When I tested the unit I found that the spray arms on the bottom and middle rack did not spin due to high calcium buildup in the machine causing the spray arms to lock up. I quoted customer $180 for both spray arms Plus $90 for labor or the option to buy the parts through us and have them shipped directly. Customer decided to not approve the parts and or labor. Collected the service fee onsite
We serviced a
MAYTAG WASHER
Model MVW6230HC3
Near Bloomfield, NY 14469
Ben H
Job Details: 04/21/2025
Ran diagnostic cycle and found f8e1 error code. Recalibrated the control board and unit operates correctly
We serviced a
MAYTAG DRYER
Model MED5630HC2
Near Canandaigua, NY 14424
Ben H
Job Details: 04/21/2025
Replaced the shaft and roller and tested unit
We serviced a
MAYTAG WASHER
Model MVW5035MW1
Near Canandaigua, NY 14424
Ben H
Job Details: 04/21/2025
A part of the lid lock was physically broken. Replaced lid lock and tested unit
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRFF3236RZ00
Near Fairport, NY 14450
Zach L
Job Details: 04/21/2025
Replaced ice maker and water valve. Tested ice maker
We serviced a
MAYTAG REFRIGERATOR
Model MSD2650HEW
Near Fairport, NY 14450
Zach L
Job Details: 04/21/2025
Customer complaint is ice maker not working. Found bail arm in off position. Ice maker would not progress through forced harvest. Needs new ice maker; ordrng 1 D7824706Q (Ice maker assy)
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD606ESS01
Near Macedon, NY 14502
Zach L
Job Details: 04/21/2025
Replaced defrost thermistor.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS00
Near Rochester, NY 14625
Zach L
Job Details: 04/21/2025
"After power surge, unit is in energy saver mode. Cooling fan won't turn off after bake cycle. Reset control and tested, fan will turn off after unit has cooled, energy saver mode still active. No mention of energy saver mode in any documentation. Issue in software of control board, needs new control.; ordrng 1 W10550508 (Control)"
We serviced a
MAYTAG DRYER
Model MED6230RHW1
Near Penfield, NY 14526
Ben H
Job Details: 04/21/2025
Replace the control board and tested unit
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HPS1
Near Webster, NY 14580
Andres V
Job Details: 04/21/2025
"Replaced the control board and tested unit, unit is filling with water and working properly; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Webster, NY 14580
Andres V
Job Details: 04/21/2025
Replaced the diffuser once plugged in it opened up without any noises.
We serviced a
WHIRLPOOL RANGE
Model MES8800PZ1
Near Webster, NY 14580
Andres V
Job Details: 04/21/2025
Outter glass shattered when unit was being installed.; schdld next appmnt for 4/24 THU !
We serviced a
KITCHENAID RANGE
Model KSGG700ESS7
Near Rochester, NY 14607
Andres V
Job Details: 04/21/2025
Control panel was scratched during delivery. I replaced the panel and tested it. Unit is working properly
We serviced a
HOTPOINT WASHER
Model HTW240ASK6WS
Near Rochester, NY 14626
Andres V
Job Details: 04/21/2025
"Checked error codes found multiple codes for out of balance, unit does drain properly. Recommended replacing suspension rods. ; ordrng 2 WH16X26908 (Rt suspension rod)s and 2 WH16X26909 (Lf suspension rod)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Scottsville, NY 14546
Ben H
Job Details: 04/21/2025
Led model in the ff section of the fridge was receiving power but not turning on. Replaced LED and the lights turned on; dspstn on spec-tagged invntry: 1 W11470191 MODULE
We serviced a
AMANA DRYER
Model NGD4655EW3
Near Rochester, NY 14618
Dave L
Job Details: 04/21/2025
Gas valve is buzzing. Coil kit did not solve issue. Ordering burner ; ordrng 1 W10823508 (Gas valve) and 1 WP338906 (Radiant)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Irondequoit, NY 14617
Dave L
Job Details: 04/21/2025
"Damper is loud and freezer basket out of alignment. Replaced damper and adjusted baslet ; ordrng 1 WPW10479155 (Damper), dspstn on spec-tagged invntry: 1 WPW10479155 CONTROL"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near Rochester, NY 14622
Dave L
Job Details: 04/21/2025
"Door harness is damaged. Ordering freezer door ; ordrng 1 LW11038917 (Freezer door), dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Ontario, NY 14519
Dave L
Job Details: 04/21/2025
Unit has no frost pattern and wear on evaporator from defrost wire. Ordering evaporator ; ordrng 1 W10836706 (Evaporator) and 2 W11506620 (8mm)s and 1 W11504445 (4/5) and 1 W11504436 (6/1.8) and 1 WPW10143759 (Drier UV)
We serviced a
WHIRLPOOL WASHER
Model MVW5430MW1
Near Irondequoit, NY 14617
Dave L
Job Details: 04/21/2025
Replaced control due to not sensing water level on
We serviced a
GE MICROWAVE
Model PVM9215SKS
Near Rochester, NY 14612
Dave L
Job Details: 04/21/2025
ReplacedConsole due to speaker malfunction
We serviced a
KITCHENAID OVEN-MW COMBO
Model KOEC527PBS01
Near Rochester, NY 14622
Andres V
Job Details: 04/21/2025
Ordered blower fan and cooling fan.; ordrng 1 W11344874 (Cooling fan) and 1 W11598119 (Blower fan)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Rochester, NY 14612
Andres V
Job Details: 04/21/2025
Replaced dog agits assembly and the bolt. Tested unit on a diag cycle. Unit is working properly
We serviced a
GE RANGE
Model JGB660YP1FS
Near Rochester, NY 14612
Andres V
Job Details: 04/21/2025
"Replaced the main control board, screwed in the light bulb. Light is turning on and off now."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRFF3436RZ00
Near Rochester, NY 14616
Andres V
Job Details: 04/21/2025
Replaced handles and tightened them down. Handles no longer come off.
We serviced a
KITCHENAID MICROWAVE
Model KMHS120ESS5
Near Rochester, NY 14608
Zach L
Job Details: 04/21/2025
Replaced upper interlock switch and tested; dspstn on spec-tagged invntry: 1 W10727360 SWITCH - 1/4
We serviced a
GE DRYER
Model DBXR463GD3WW
Near Rochester, NY 14620
Zach L
Job Details: 04/21/2025
"Ignitor weak. Taking long time to light, and intermittently does not light gas. Needs new ignitor.; ordrng 1 WE04X25996 (Ignitor)"
We serviced a
MAYTAG WASHER
Model MGD7230HC3
Near Hilton, NY 14468
Dave L
Job Details: 04/21/2025
Found and repaired gas leak at fitting on gas whip.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Rochester, NY 14623
Zach L
Job Details: 04/18/2025
Replaced evaporator harness
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ05
Near West Henrietta, NY 14586
Zach L
Job Details: 04/18/2025
"Customer reports unit has failed again, all food in freezer thawed. Next day everything working properly. Measured freezer at 3 and refrigerator at 37 degrees. No frost buildup. No evidence of corrosion, coils clean, no signs of arcing connections. Contacted techline, SR#7741382464 Techline filed as unable to replicate issue, recommended no repairs at this time. Customer planning to buy remote temp monitors.; dspstn on spec-tagged invntry: 1 W11109499 DRIER- TUBE 1 W11504445 COUPLER BR 5X4 , and 1 W11504448 COUPLER AL 5X1.8"
We serviced a
AMANA DISHWASHER
Model ADB1400AMS1
Near Brockport, NY 14420
Andres V
Job Details: 04/18/2025
Replaced the sump and pump. Tested unit out while watching for leaks. Unit is working properly
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF300ESS
Near West Henrietta, NY 14586
Zach L
Job Details: 04/18/2025
"Screw slightly loose, blocking drawer rail. Tightened screw."
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Spencerport, NY 14559
Andres V
Job Details: 04/18/2025
"I replaced the control and actuator, I still got the same result of drain pump running continuously. Spoke to techline and they had me ohm out the motor they stated it is out of range Sr7741356584; ordrng 1 W11026785 (Motor) and 1 W11513246 (Control board), dspstn on spec-tagged invntry: 1 W11481722 ACTUATOR"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW11
Near Greece, NY 14626
Andres V
Job Details: 04/18/2025
Found the condenser fan blade hitting the housing when spinning ; ordrng 1 W11736795 (Fan housing) and 1 W11127829 (Condesner fan motor) and 1 W11193484 (Fan blade)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Farmington, NY 14425
Zach L
Job Details: 04/18/2025
"Unit frosted over in freezer. Defrost heater works in forced defrost mode, defrost thermistor measures correct temp and is placed correctly on evaporator. Main board and defrost components operating properly, defrost timing incorrect. Timing handled by stealth UI board, needs new UI; rqstng P&A on 1 W11330971 (Stealth UI)"
We serviced a
AMANA OVEN
Model ACF3325AB
Near Rochester, NY 14624
Andres V
Job Details: 04/18/2025
"Ignitor that we carry will not work because of position of bracket. ; ordrng 1 WP7432P136-60 (Ignitor), dspstn on spec-tagged invntry: 1 12400035 IGNITOR"
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ2
Near Rochester, NY 14609
Andres V
Job Details: 04/18/2025
"Unit was not filling with water and going straight to agitate, ran a diag cycle successfully. I replaced the control board and tested unit on a normal cycle. Unit is filling and working properly; dspstn on spec-tagged invntry: 1 W11712987 CNTRL- ELEC"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAW02
Near Webster, NY 14580
Andres V
Job Details: 04/18/2025
"Replaced the water valve, tested dispenser and ice maker. Unit was making a strange vibrating sound, found filter needed to be pushed in all the way. Unit is now working properly"
We serviced a
GE WASHER
Model GFW550SPR5RS
Near Palmyra, NY 14522
Zach L
Job Details: 04/18/2025
"Water valves blocked by debris in line, restricting water flow. Cleared blockage and tested. Advised customer investigate cause of debris in plumbing"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Macedon, NY 14502
Ben H
Job Details: 04/18/2025
Control board constantly sending power to the drain pump. Replaced control board and calibrated board on a diagnostic cycle
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ3
Near Ontario, NY 14519
Andres V
Job Details: 04/18/2025
Replaced the cooktop and made sure it was lined up with burners.
We serviced a
MAYTAG WASHER
Model MVW4505MW2
Near Webster, NY 14580
Andres V
Job Details: 04/18/2025
"Unit seems to be having an intermittent issue with the control board not communicating correctly, I replaced the control and tested unit. Unit ran a diag cycle successfully ; dspstn on spec-tagged invntry: 1 W10721967 CAM 1 W11395618 CAPACITOR , and 1 W11643701 HARNS- WIRE"
We serviced a
KITCHENAID OVEN DOUBLE
Model KODE507EBS02
Near Brighton, NY 14610
Zach L
Job Details: 04/18/2025
"F6E6 and F6E9, communications error. Unable to start bake cycle in either oven. Cleared errors and tried again. Both ovens started and operated properly. Customer to monitor. If issues reappear, unit will need both boards replaced.; rqstng P&A on 1 W11179310 (Main Control) and 1 W10801665 (Lower control)"
We serviced a
GE RANGE
Model PGS968SEP3SS
Near Rochester, NY 14625
Ben H
Job Details: 04/18/2025
Replaced broken element and tested unit
We serviced a
WHIRLPOOL DRYER
Model WED8300SW2
Near Rochester, NY 14618
Ben H
Job Details: 04/18/2025
I found that the clip on the front of the dryer had come loose and got stuck in the vent slot causing the lint trap to not go in all the way. I removed the clip and put it where it's supposed to go and then I tested unit
We serviced a
MAYTAG WASHER
Model MVW5435PW1
Near Rochester, NY 14623
Ben H
Job Details: 04/18/2025
"The lid lock motor was not working causing unit to not start. I replaced the lid lock and tested the unit however when I did I noticed a squealing noise when the unit was in spin mode so I checked underneath and the belt and the cam had come loose causing the noise so I replaced the belt and the cam; dspstn on spec-tagged invntry: 1 W11670519 LATCH , used 1 W11239857 (BELT), and 1 W10721967 (CAM) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ3
Near Rochester, NY 14624
Ben H
Job Details: 04/18/2025
I found that the tab to open the soap door on the dispenser was separated from the solenoid. Replaced dispenser and tested unit
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Henrietta, NY 14467
Ben H
Job Details: 04/18/2025
Unit was not getting enough water and it was timing out on the drain and spin portion of the cycle. Valves were not fully opening all the way and the control board but not always send power to the valves so I replaced the valve and the ACU ; dspstn on spec-tagged invntry: 1 W11614515 VALVE
We serviced a
MAYTAG DRYER
Model MED5430MW0
Near Rochester, NY 14621
Andres V
Job Details: 04/18/2025
"Unit is having a power issue. When I tested power from neutral to black I get 240v and from neutral to red theirs no power, neutral to chasis I get 120v. Theirs a floating neutral, customer will need a new power cord or an electrician to inspect the outlet. SR 7741379210"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT313CZLZ00
Near Rochester, NY 14613
Andres V
Job Details: 04/18/2025
Found drain hole was clogged. Cleared the ice build up and drain hole. I cleared the drip pan in the back so it didnt overflow.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHV00
Near Rush, NY 14543
Ben H
Job Details: 04/18/2025
Replaced freezer door
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS00
Near Pittsford, NY 14534
Zach L
Job Details: 04/17/2025
"Separated high and low sides of sealed system, blew clear with 250psi nitrogen. No solids blew free of system. When installing new drier, fitting broke. Remaining tubing not long enough to connect new fitting. Unable to complete repair.; dspstn on spec-tagged invntry: 1 W11504445 COUPLER BR 5X4 and 1 WPW10143759 DRIER-UV DYE"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Fairport, NY 14450
Zach L
Job Details: 04/17/2025
"Refrigerator and freezer at room temp, customer lost all food in unit. Compressor seized. Needs new compressor.; ordrng 1 W11635510 (Compressor) and 1 W11504415 (8.5x8) and 1 W11504431 (7x5) and 1 W11506619 (8x8) and 1 W11504433 (6x4) and 1 W11504447 (5x1.8)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Rochester, NY 14612
Andres V
Job Details: 04/17/2025
"Agitator bolt keeps coming loose, unit will need new dog agits housing and bolt; ordrng 1 285809 (Cam drive) and 1 W10772621 (Screw)"
We serviced a
KITCHENAID RANGE
Model KFEG500EBS3
Near Rochester, NY 14606
Andres V
Job Details: 04/17/2025
Found bake element cracked causing smoking. Unit will need new bake element; ordrng 1 W10779716 (Bake element)
We serviced a
AMANA OVEN
Model ACF3325AB
Near Rochester, NY 14624
Andres V
Job Details: 04/17/2025
I set unit to 370 and took temp reading with my thermalcouple. Found unit is heating and cycling correctly. Customer is to bake something and monitor