Service History 12 - Appliance Tec

We serviced a

WHIRLPOOL RANGE

Model WFE535S0LZ0

Near Rochester, NY 14626

Dave L

Job Details: 03/22/2023

Customer states oven temp is 20 degrees too low. Storage drawer is not attached properly. Set temperature offset and properly installed storage drawer

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KBS0

Near Ontario, NY 14519

James

Job Details: 03/22/2023

Replaced door hinge and tested.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW02

Near Sodus, NY 14551

James

Job Details: 03/22/2023

"Replaced compressor,evap, drier. Unit began cooling once plugged in. ; dspstn on spec-tagged invntry: 2 W11504450 COUPLER 1 W11506635 VALVE 1/4' , and 1 WPW10143759 DRIER-UV DYE"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Auburn, NY 13021

Andres

Job Details: 03/22/2023

Customer stated unit was loud during a cycle. I went to go diagnose unit and noticed that the packaging cardboard was still underneath unit and was never taken off. I took of cardboard and ran a drain and spin. Theirs no water hookups here so I couldn't runs full diagnostic. Unit ran agitated and spun with no noises.

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC1

Near Waterloo, NY 13165

Andres

Job Details: 03/22/2023

This unit was already repaired and sent out to a customer.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT511SZDW00

Near Clay, NY 13041

Chuck

Job Details: 03/22/2023

Customer rescheduled appointment for 4/5/2023; schdld next appmnt for 4/5 WED !

We serviced a

MAYTAG WASHER

Model MVW7230HW1

Near Clay, NY 13090

Chuck

Job Details: 03/22/2023

"Customer steted the unit was making a loud noise ans was agitating without water, after a replug the water started to add water and proceeded agitation and then would fill with water again. Did a soft reset again and unit has worked since, checked error code history stored was f1e2 motordrive module over voltage, per tech docs i tested for ohms at j3 at main pcb pins 1-2 was 8.3 ohms and 1-3 also 8.3 ohms, this is within specs as normal. If problem persits next step is replace the control board. After service diagnotics unit passed all tests with no return codes."

We serviced a

KITCHENAID MICROWAVE

Model KMHS120KPS01

Near Camillus, NY 13031

Chuck

Job Details: 03/22/2023

"Replaced main control board, lower bulb and socket. Left harness with customer unit tested good"

We serviced a

MAYTAG DRYER

Model MGDC465HW1

Near Geneva, NY 14456

Andres

Job Details: 03/22/2023

Sent an automated call to let them know I was on my way. Arrived to the house knocked on door but no one answered. I called phone number left voicemail. Waited 15min no one showed up. ; O-emld tckt

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Williamson, NY 14589

James

Job Details: 03/22/2023

Unit leaking from front left corner. Installed updated tub ring and leveled unit. Tested and found no leaks.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ01

Near Geneva, NY 14456

Andres

Job Details: 03/22/2023

Replaced right side gasket. Used low temp heat gun to seal door all the way around.

We serviced a

AMANA DISHWASHER

Model ADB1400AGS3

Near Geneva, NY 14456

Andres

Job Details: 03/22/2023

"I replaced the sump and pump, drain pump. I tested unit on a diagnostic cycle. Unit is working properly. Customer also stated that jet dry was not dispensing, I took off front panel and noticed that the lever was stuck and wasn't pushing out the jet dry. I adjusted arm and it's now working correctly ; dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN"

We serviced a

WHIRLPOOL RANGE

Model WFG535S0LZ4

Near Phelps, NY 14532

Andres

Job Details: 03/22/2023

Customer stated that right front burner is not lighting. I diagnosed unit found ignitor was not sparking. I tested voltage found that ignitor is getting voltage. Unit needs new ignitor. ; ordrng 1 W11453920 (Ignitor) and 1 WPW10475149 (Spark module)

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Newark, NY 14513

Andres

Job Details: 03/22/2023

"Customer stated unit was still making noise. I diagnosed unit found noise is coming from motor when agitating. Unit needs new motor. ; ordrng 1 W11026785 (Motor), dspstn on spec-tagged invntry: 1 W10721967 CAM"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW0

Near Webster, NY 14580

Josh Henchen

Job Details: 03/22/2023

"Customer stated washer seems to not spin. Checked and found F8E1. Ran diagnostic cycle, grinding noise during spin, found oil on cam, and shield. Ordering Gearcase W11454372, Cam W10721967 and actuator W10913953; rqstng P&A on 1 W10913953 (Actuator) and 1 W10721967 (Cam) and 1 W11454372 (Gearcase)"

We serviced a

MAYTAG DRYER

Model MED6600TQ0

Near Webster, NY 14580

Josh Henchen

Job Details: 03/22/2023

"Replaced idler pulley and belt due to noise during spin, all functions as expected. Dryer checks good.; ordrng 1 Sh15 (Shipping)"

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Rochester, NY 14623

Josh Henchen

Job Details: 03/22/2023

Customer stated washer is making a loud grinding noise. Checked and found no codes. Ran diagnostic cycle noticed a slight squealing sound. Found belt worn. Replaced belt and tested. Washer checks good.; used 1 W11239857 (BELT) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Rochester, NY 14609

Andres

Job Details: 03/22/2023

"Replaced the sump and pump, tested unit and checked for leaks. Unit is now working properly. ; dspstn on spec-tagged invntry: 2 W11085683 SUMP&MOTOR"

We serviced a

WHIRLPOOL REFRIGERATOR

Model wrt549szdm04

Near Hamlin, NY 14464

Dave L

Job Details: 03/22/2023

Replaced broken door switch. Tests ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Rochester, NY 14620

James

Job Details: 03/22/2023

Replaced control and compressor turned on. Customer is to monitor cooling.

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Rochester, NY 14624

Josh Henchen

Job Details: 03/22/2023

"Replaced Sump and motor due to dishes not being cleaned. Ran diagnostic cycle, all functions as expected. Ran normal wash cycle, all functions as expected. Dishwasher checks good."

We serviced a

WHIRLPOOL WASHER

Model MVWB855DC1

Near Rochester, NY 14624

Josh Henchen

Job Details: 03/22/2023

"Customer stated loud grinding noise during wash cycle. Checked and found F0E3. Ran diagnostic cycle, spin and agitate cycle making loud grinding noise found oil and damaged slider. Unit needs new Gearcase,Slider,stator motor, rotor, clutch. Customer wants to go with a new washer."

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Henrietta, NY 14467

Josh Henchen

Job Details: 03/22/2023

"Customer stated washer not spinning clothing very wet. Checked and found F8E1. Ran diagnostic cycle, hot water was off and cold water half turned. Opened hot water and cold water, all functions as expected. Washer checks good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJB00

Near Manchester, NY 14504

Jeremy

Job Details: 03/22/2023

"Unit is not cooling. Found that compressor just buzzes and trips overload. Compressor is seized. Ordering compressor, drier and couplers.; ordrng 1 W11370574 (Compressor) and 1 W11504419 (8/7- Nr-al-00 (suction Tube To Compressor)) and 1 W11504420 (8/6-nr-ms-00 (suction Tube To Compressor)) and 1 W11490399 (Drier) and 1 W11506623 (5/5-nk-ms-00 (inlet To Drier)) and 1 W11504448 (5/1.8-nr-al-00 (outlet To Drier))"

We serviced a

MAYTAG DRYER

Model MGD7230HW1

Near Shortsville, NY 14548

Jeremy

Job Details: 03/22/2023

"Unit not level causing laundry to bunch at back of dryer and not make contact with sensor bars. Leveled unit to keep laundry in proper position while drying. Tested unit with wet laundry, unit tested good."

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Shortsville, NY 14548

Jeremy

Job Details: 03/22/2023

"Customer stated unit not spinning out laundry. Found F0E5 out of balance error. Unit is not level and extremely wobbly. Adjusted leveling leg, unit now level and solid on floor. Ran calibration cycle. Unit checks good. If problem returns order suspension kit."

We serviced a

MAYTAG DRYER

Model MGD6200KW1

Near Canandaigua, NY 14424

Jeremy

Job Details: 03/22/2023

Customer does not have proof of purchase and unable to pay for service call. No service performed.; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT

We serviced a

AMANA DRYER

Model NED7200TW

Near Pittsford, NY 14534

Jeremy

Job Details: 03/21/2023

No service needed

We serviced a

WHIRLPOOL WASHER

Model WTW4950HW1

Near Perry, NY 14530

Josh Henchen

Job Details: 03/21/2023

"Customer stated washer was making grinding noise. Washer drain pump was stuck running, held cancel for 5 secs all operations as expected. Checked and found no codes. Ran diagnostic cycle, all functions as expected. Washer checks good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Pittsford, NY 14534

Josh Henchen

Job Details: 03/21/2023

"Customer stated water is sitting in dishwasher after end of cycle. Checked and found F4E3,F6E4. Ran diagnostic cycle, Sump and motor not functioning and drain pump running but not pushing any water. Unit needs new Sump & Motor W11665769 and drain pump W10876537. Customer would like to consider options."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Fairport, NY 14450

Josh Henchen

Job Details: 03/21/2023

"Customer stated washer is banging, and turned on by itself, clothing getting stuck in agitator. Checked and found no error codes. Ran diagnostic cycle all functions as expected. Took belt cam and actuator off, all appears normal. Removed agitator and showed customer design of wash basket, all functions normal. Ordering control W11603810 due to washer turning on by itself.; ordrng 1 W11603810 (Control)"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Rochester, NY 14616

Dave L

Job Details: 03/21/2023

Washer will not spin due to a stripped hub. Transmission spline is too corroded to replace hub. Customer is going to replace the unit.

We serviced a

WHIRLPOOL DRYER

Model WGD4815EW4

Near Rochester, NY 14611

James

Job Details: 03/21/2023

"Replaced panel, knobs and timer."

We serviced a

KITCHENAID DISHWASHER

Model KDTE254EsS1

Near Pittsford, NY 14534

Jeremy

Job Details: 03/21/2023

"Replaced sump, motor and spray arms for poor wash performance. Unit checks good."

We serviced a

WHIRLPOOL RANGE

Model KSGB900ESS0

Near East Rochester, NY 14445

Jeremy

Job Details: 03/21/2023

Customer stated they had brown out and the range started acting erratically. Video of unit turning on and continuously resetting to power up. Display is not functional anymore. Ordering control and display boards.; ordrng 1 WPW10453984 (Control) and 1 W10909684 (Display)

We serviced a

MAYTAG DRYER

Model MED6230HW2

Near Penfield, NY 14526

Josh Henchen

Job Details: 03/21/2023

Customer stated no power to dryer. Chexked and found 3L cord had burnt up at terminal block. Dryer needs new Terminal block 279320.; ordrng 1 279320 (BLOCK-TERMINAL)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHB0

Near Rochester, NY 14617

Dave L

Job Details: 03/21/2023

Replaced upper rack adjusters. ; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FPS03

Near Rochester, NY 14625

James

Job Details: 03/21/2023

Replaced icemaker and rh gasket. Molded gaskets. Customer is to monitor.

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS5

Near Penfield, NY 14526

James

Job Details: 03/21/2023

"Unit trips breaker. Tested cord to junction, and tested outlet under sink. Unit pulls 6amps with heater running. Couldn't replicate issue. Problem may be short in power cord. Customer is to monitor."

We serviced a

MAYTAG RANGE

Model MGR6600FW1

Near Webster, NY 14580

James

Job Details: 03/21/2023

Lf burner will not ignite. Moved burner to rh side and cleaned grounding surface. All burners functioning properly. If problem persists replace WPW10515455

We serviced a

WHIRLPOOL MW-HOOD COMBO

Model WMH53521HZ06

Near Webster, NY 14580

James

Job Details: 03/21/2023

"Unit heating intermittently. Tested unit and magnetron is surging. Ordering mag, cap, and diode ; ordrng 1 W10818686 (Mag) and 1 W11256462 (Diode) and 1 W10850446 (Capacitor)"

We serviced a

AMANA DRYER

Model NGD4655EW3

Near Rochester, NY 14626

Dave L

Job Details: 03/21/2023

Replaced chute and panel

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRSC703HBS04

Near Victor, NY 14564

Jeremy

Job Details: 03/21/2023

Replaced dual valve for faulty solenoid. Unit checks good.

We serviced a

MAYTAG WASHER

Model MHW6630HC0

Near Pittsford, NY 14534

Josh Henchen

Job Details: 03/21/2023

Tech was assigned as a helper;

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHV08

Near Victor, NY 14564

Jeremy

Job Details: 03/21/2023

Replaced icemaker for slow ice production. Unit checks good.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Victor, NY 14564

Jeremy

Job Details: 03/21/2023

"Customer complaint of excessive noise during wash and spin cycles. Found that gearcase is leaking oil causing noises. Quoted for gearcase replacement, customer wants to hold off on repair due to cost. Explained that problem will get worse eventually leading to complete failure."

We serviced a

AMANA DRYER

Model NGD4655EW3

Near Rochester, NY 14626

Dave L

Job Details: 03/21/2023

Replaced chute and panel.

We serviced a

MAYTAG WASHER

Model MHW6630HC0

Near Pittsford, NY 14534

Jeremy

Job Details: 03/21/2023

Used 2 people to remove stacked drywr. Replaced dispenser with updated dispenser per service pointer and cold water valve for leaking. Unit checks good.

We serviced a

MAYTAG DRYER

Model MED3500FW0

Near Rochester, NY 14626

Dave L

Job Details: 03/21/2023

Replaced control and moisture sensor due to moisture sensor error. Tested ok; dspstn on spec-tagged invntry: 1 WPW10298258 HARNESS

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS1

Near Rochester, NY 14610

Andres

Job Details: 03/21/2023

"Replaced sump and pump, control. I turned unit on and noticed that panel would not light on but buttons would respond to commands. I put old board back on and panel lit up and is working. I tested unit with new sump and pump but old board and was working. Board should still be replaced so I will be re ordering. ; ordrng 1 W11629912 (Control)"

We serviced a

WHIRLPOOL DRYER

Model WGD8620HW1

Near Rochester, NY 14607

Andres

Job Details: 03/21/2023

Customer stated unit smelled like something was burning. I diagnosed unit found that the lint inside the dryer caught fire because their vent was very clogged. They had the vent cleaned prior to visit. I cleaned out all the lint from the inside and tested it. Unit is working properly. Advised to get a vent cleaning once a year.

We serviced a

WHIRLPOOL MW-HOOD COMBO

Model WMH53521HZ5

Near Rochester, NY 14607

Andres

Job Details: 03/21/2023

Customer stated that she would hit the light button says it was turning but does not come on. I replaced the ACU and tested it. Light now turns on.

We serviced a

WHIRLPOOL OVEN

Model JDS1450FP0

Near Rochester, NY 14608

Andres

Job Details: 03/21/2023

Customer stated unit was not getting to temp when set to bake. I diagnosed unit and saw that the bake element was broken. I replaced it and tested unit. U it is now heating properly.

We serviced a

MAYTAG WASHER

Model MVWC400VW0

Near Rochester, NY 14610

James

Job Details: 03/21/2023

Unit sounds like its straining to spin out. Bolts fell out of gearcase. Reinstalled bolts with loktite. Gearcase is worn causing vibration. Customer opt to not repair.

We serviced a

KITCHENAID RANGE

Model KFGG504KPS0

Near Syracuse, NY 13212

Chuck

Job Details: 03/21/2023

"Inspected right front burner would not light, replaced electrode reinstalled and unit tested good"

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Baldwinsville, NY 13027

Chuck

Job Details: 03/21/2023

After inspection balance ring was cracked and found bad suspension rods. Replaced all four suspension rods and balance ring. Recalibrated unit checked for codes everything functions normal

We serviced a

MAYTAG DRYER

Model MGDC400VW0

Near Rochester, NY 14610

James

Job Details: 03/21/2023

"Unit not heating. Thermal fuse blown. Replaced fuse and verified operation. One year warranty on repair. ; used 1 Wp3392519 (Fuse), and 1 Sh15 from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ 0

Near Hamlin, NY 14464

Dave L

Job Details: 03/21/2023

Replaced harness and drain pump. Re routed drain hose so it would not link when re installed. Tested ok.

We serviced a

WHIRLPOOL DRYER

Model NED4655EW1

Near Rochester, NY 14621

Andres

Job Details: 03/21/2023

This is not the dryer that was supposed to be worked on. Rent a center needs to call third party billing and have dispatch be sent out.

We serviced a

WHIRLPOOL RANGE

Model WFE550S0HZ1

Near Rochester, NY 14621

Andres

Job Details: 03/21/2023

Customer stated that unit would randomly show error code F1E0 for internal board error and they would have to unplug unit then plug it back in. I could not get unit to duplicate but I did replace ACU then tested unit. Unit is working properly.

We serviced a

WHIRLPOOL OVEN

Model WFG505M0BB2

Near Rochester, NY 14621

Andres

Job Details: 03/21/2023

Customer stated that rent a center told her this unit is under warranty. Customer needs to call rent a center and have them send a dispatch to us so we can complete the job. ; saved tckt

We serviced a

WHIRLPOOL OVEN

Model WEG750H0HZ0

Near Churchville, NY 14428

Andres

Job Details: 03/21/2023

Customer stated when they tried to bake unit would give error code F8E0 for slow fan speed. I took off front panel and saw spinning but very slowly. Unit needs new fan. ; ordrng 1 W11107275 (Cooling fan)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Rochester, NY 14624

Andres

Job Details: 03/21/2023

"Customer stated unit was not starting a cycle. I diagnosed unit found a broken wire going to the pump, when I moved wire around unit started draining. Unit needs new harness. ; ordrng 1 W11643701 (Harness)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBB03

Near Rochester, NY 14616

Dave L

Job Details: 03/20/2023

Adjusted feet due to door not closing /sealing properly. Door tested ok afterwards.

We serviced a

KITCHENAID OVEN

Model KODE507ESS

Near Henrietta, NY 14467

Josh Henchen

Job Details: 03/20/2023

"Customer stated oven keeps tripping breaker. Checked and found no codes. Tested oven, breaker tripped after about 8 mins oven reached 250. Customer needs a new breaker, recommended an electrician/contractor. Range checks good."

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near Rochester, NY 14616

Andres

Job Details: 03/20/2023

Customer stated unit was shaking and leaking oil. I diagnosed unit found unit was shaking. I checked the pedestal feet saw that the nut was not screwed up so prevent legs from moving. As to the oil I believe it is soap residue from the dispenser running down the front of the unit.

We serviced a

KENMORE DRYER

Model 11068132410

Near Irondequoit, NY 14622

Andres

Job Details: 03/20/2023

Replaced the UI. Tested unit. Unit is now working properly

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Rochester, NY 14609

Andres

Job Details: 03/20/2023

"Customer stated unit is not washing. I diagnosed unit found error code for wash motor not running. I replaced the pump and tested unit but was still getting same result. I took off front panel and tested voltage output found 113v to pump. Part is bad and needs to be re-ordered. ; ordrng 1 W11085683 (Pump and sump), dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR"

We serviced a

JENN AIR DISHWASHER

Model JDB9800CWS2

Near Fairport, NY 14450

Andres

Job Details: 03/20/2023

I replaced the light went to put on harness but saw that it was different then the original one. Parts list says this is the correct part number but it's not. I called whirlpool to ask what is the correct part number but they said also the part i had. I got a part number of the original harness and found that it is a part. Ordering part number thats on the original harness. Sr 7735985509; ordrng 1 W10808285 (Light harness)

We serviced a

WHIRLPOOL MW-HOOD COMBO

Model WMH31017HZ08

Near Cicero, NY 13039

Chuck

Job Details: 03/20/2023

Replaced control and bulb. Unit tested good

We serviced a

MAYTAG RANGE

Model MGR6600FZ2

Near Cicero, NY 13039

Chuck

Job Details: 03/20/2023

Customer stated that oven door is not locking and not baking as it should. After inspecting unit i found that hinges tested bad causing door not to close. Replaced hinges. I tested unit on a 350 bake cycle- unit tested good. Unit tested good.

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW1

Near Baldwinsville, NY 13027

Chuck

Job Details: 03/20/2023

"Customer stated that unit is displaying a F6E1. I could not pull up an error code in diagnostics due to a loading issue. I replaced control, upon re-entering diagnostics i discovered that the lid lock tested bad. Unit needs lid lock W11394572 and strike W11457841; rqstng P&A on 1 W11394572 (Lid lock) and 1 W11457841 (Strike), states that autho needed"

We serviced a

MAYTAG DISHWASHER

Model MDB8959SFZ4

Near Penfield, NY 14526

Andres

Job Details: 03/20/2023

Customer stated unit would sometimes start and other times it would not. I diagnosed unit found the start button was stuck Down. I checked for error codes but did not find any stored. I tested unit and was able to get it to start a couple times so I could not duplicate issue. Unit does need a new UI because start button is stuck. ; ordrng 1 W10910626 (UI assembly)

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS4

Near Rochester, NY 14624

Andres

Job Details: 03/20/2023

"Customer stated bake was not igniting. I diagnosed unit found ignitor is getting voltage but not lighting. I replaced the ignitor, tested unit. Unit is now working properly. ; used 1 12400035 (Ignitor kit) from stock"

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Rochester, NY 14619

Andres

Job Details: 03/20/2023

"Customer stated that unit is not heating. The wiring checked out good and was installed properly. I took off the back panel found pieces of the heater broke off. Unit needs new heating element, high limit fuse and thermostat. ; ordrng 1 W10900067 (High limit cut off) and 1 279838 (Heating element) and 1 WP3977767 (Thermostat)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Rochester, NY 14605

Andres

Job Details: 03/20/2023

Customer stated freezer door was opening when fresh food door is closed. I diagnosed unit found that door does open a little when fresh food door is closed hard because air pushes door open. Replacing gasket would lead to same result. I suggested they don't close the door as hard which won't cause freezer door to open.

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near Irondequoit, NY 14617

James

Job Details: 03/20/2023

Unit shaking excessively. Tub vibration us causing hooks to cut into outer tub. Need tub assembly. Customer reaching out to replace unit. ; ordrng 1 W11460604 (Tub assembly) and 1 W11314648 (Bellows) and 4 W11316766 (Damper)s

We serviced a

KITCHENAID OVEN

Model KSGG700ESS6

Near Irondequoit, NY 14609

James

Job Details: 03/20/2023

Unit not keeping temp in convection. Tested and convection element not powering on. 117v to element in diagnostics. Called techline. They think connection is bad at board. Found harness shorted to ground at 12ohms. ; ordrng 1 W11465340 (Harness)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS03

Near Webster, NY 14580

James

Job Details: 03/20/2023

Ff section 50 degrees on top shelf. Fan was not running. Fan functions in diagnostics. Thermistors tested good. Defrosted evap and ohmed evaporator fan. Ordering evaporator cover. ; ordrng 1 W11395558 (Cover)

We serviced a

MAYTAG WASHER

Model MVWX550XW1

Near Webster, NY 14580

James

Job Details: 03/20/2023

Water leaking into tub. Unit doesn't spin out completely and intermittent drain pump turning on. No errors. Tested spin successfully. Intermittent error with valve causing cycle to pause. Need valve housing.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Canandaigua, NY 14424

Jeremy

Job Details: 03/20/2023

"Customer has video of unit making extremely loud squealing noise during agitation. Determined noise to be come from gearcase. Replaced gearcase, ran calibration cycle and ran unit on normal cycle with laundry, unit checks good.; used 1 W10721967 (CAM) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Canandaigua, NY 14424

Jeremy

Job Details: 03/20/2023

Picked up old tub and gearcase.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ08

Near Victor, NY 14564

Jeremy

Job Details: 03/20/2023

"Unit has frost build up around light switch in freezer. Found door seal warped causing air leak and moisture build up causing light switch to not function. Heated door seal and reformed to cabinet, door is now seling properly."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS08

Near Pittsford, NY 14534

Jeremy

Job Details: 03/20/2023

"Unit not making ice. Icemaker will cycle manually, not automatically. Ordering icemaker.; ordrng 1 W11556926 (Ice maker)"

We serviced a

JENN AIR REFRIGERATOR

Model JFC2089WEM11

Near Pittsford, NY 14534

Jeremy

Job Details: 03/20/2023

"Unit not making ice. Verified 120 volts at icemaker. Ice maker module has failed. Replaced icemaker, unit checks good.; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBSD608EBS01

Near Fairport, NY 14450

Jeremy

Job Details: 03/20/2023

"Unit is leaking from water line in freezer door harness. Caused by harness rubbing on metal casing for rollers when door is opened and closed. Flooring where leak is happening is damaged. Called techline, advised to replace freezer door and add foam tape to metal edge. SR 7735982783; rqstng P&A on 1 W10800793 (Freezer Door) and 1 Sh15 (Shipping)"

We serviced a

WHIRLPOOL WASHER

Model WTW4850HW1

Near Rochester, NY 14606

Jeremy

Job Details: 03/20/2023

"U it has F5E1 and F5E2 errors and lid latch will not unlock. Replaced lid latch, unit. Checks good.; used 1 W11307244 (LATCH) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Rochester, NY 14623

Jeremy

Job Details: 03/20/2023

Unit has intermittent F1E1 error for ACU failure. Replaced ACU according to service manual. Unit checks good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHB0

Near West Henrietta, NY 14586

Jeremy

Job Details: 03/20/2023

"Unit has F4E3 error and wash pump does not run. Verified voltage to wash pump. Pump is faulty. Replaced sump and motor, unit checks good."

We serviced a

KITCHENAID OVEN

Model KODE900HSS00

Near Webster, NY 14580

James

Job Details: 03/20/2023

Replaced upper appliance manager and user interface and preheated both ovens. Found no issues.

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS04

Near Webster, NY 14580

James

Job Details: 03/20/2023

Icemaker fill tube frozen and doirs squeaking. Tested fill tube heater. Adjusted feet and greased door cams. Defrosted fill tube and cycled icemaker. If problem persists order W11608967; dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW1

Near Irondequoit, NY 14617

James

Job Details: 03/20/2023

"Unit not spinning, basket is binding. Nut came off cam and belt was stuck on motor. Reassembled lower unit and tested. Unit functions properly."

We serviced a

AMANA DRYER

Model NED4655EW1

Near Rochester, NY 14613

Josh Henchen

Job Details: 03/20/2023

"Customer stated it was making loud noise while drying. Checked and found loud noise being caused by a screw stuck between drum and door padding. Removed and tested, all functions as expected. Dryer checks good."

We serviced a

WHIRLPOOL DRYER

Model WED8500DC4

Near Rochester, NY 14606

Josh Henchen

Job Details: 03/20/2023

"Customer stated dryer seemed to work differently. Checked and Found no error codes, Ran normal cycle, all operations as expected. Customer stated when dryer finished before lights would go out on UI when you open door, now they stay on. Informed customer all operations are normal. Dryer checks good."

We serviced a

MAYTAG WASHER

Model MVWC415EW1

Near Penfield, NY 14526

Josh Henchen

Job Details: 03/20/2023

"Customer stated washer wouldnt start. Checked and found no power. Tested outlet, bottom plug in not working. Changed cord to top plug in, washer has power and working properly. Recommended and electrician/Contractor. Washer checks good."

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Rochester, NY 14625

Josh Henchen

Job Details: 03/20/2023

"Replaced Door Latch and strike due to washer not starting. Ran diagnostic, all functions as expected. Washer checks good.; dspstn on spec-tagged invntry: 1 W11457841 STRIKE"

We serviced a

MAYTAG DRYER

Model MED7000AW0

Near Victor, NY 14564

Josh Henchen

Job Details: 03/20/2023

"Customer stated she can't start dryer. Checked and found F4E3, F4E1, F4E4. Dryer motor not engaging for cycle. Dryer needs new Motor WPW10508324. ; ordrng 1 WPW10508324 (Motor)"

We serviced a

MAYTAG WASHER

Model MHW6630HW0

Near Conesus, NY 14435

Josh Henchen

Job Details: 03/20/2023

"Customer stated washer not filling with water. Checked and found F8E1,F5E2. Ran diagnostic cycle, all functions as expected. Ran normal wash, all cycles function as expected. Customer will monitor, Washer checks good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB

Near Brockport, NY 14420

Dave L

Job Details: 03/20/2023

Pre ordered switches and bulb; ordrng 2 1118894 (Switch)s and 1 W11125625 (Led) and 2 1115373 (Switch)s

We serviced a

WHIRLPOOL WASHER

Model WFW9250WR01

Near Rochester, NY 14626

Dave L

Job Details: 03/20/2023

Unit still leaking. Found a small leak from dispenser hose. Ordering hose. ; ordrng 1 W11366227 (Hose)