We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Rochester, NY 14612
Dave L
Job Details: 01/29/2024
Hinges are disconnected. New flooring has left no clearance to uninstall unit. Customer is going to make arrangements to make unit scribble while hinges are being ordered. ; ordrng 1 W11573703 (Hinge) and 1 W11573702 (Hinge)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Syracuse, NY 13209
Chuck G
Job Details: 01/29/2024
Replaced compressor. Vacuumed unit down to 400 microns. Charged unit with 64 grams of R600. Evaporator developed a frost pattern. I explained to the customer to give the unit 24 hours to get to temp. Unit tested good
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFE08
Near Clay, NY 13090
Chuck G
Job Details: 01/29/2024
"Called customer to let him know that i was on my way, i asked customer if he realized that unit is OOW and said is going to call to try to get the repair covered. Unit needs lens cover WPW10313918, bulb W11518235 and housing WPW10313917"
We serviced a
MAYTAG WASHER
Model MVWB850YW1
Near Clay, NY 13090
Chuck G
Job Details: 01/29/2024
Customer canceled service
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Clay, NY 13041
Chuck G
Job Details: 01/29/2024
"Customer stated that the fresh food and freezer temps are up. After inspecting unit i found that the unit is preforming after the customer recently defrosted the unit- freezer temp -.05 and FF temp 37 degrees, i found that the heater wire had become uninstalled-i reinstalled connector. Unit tested good"
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Salina, NY 13211
Chuck G
Job Details: 01/29/2024
"Customer stated that unit is going from sense to done. Error code F7E4-basket re-arrangement failure. After inspecting out i found that the slider tested bad. Replaced slider, recalibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good; used 1 W10734521 (Slider) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near East Syracuse, NY 13057
Chuck G
Job Details: 01/29/2024
Replaced left switch harness and switch. Left rear Element is still only receiving 120V. Ordering control W11594224 and main harness W11531755; ordrng 1 W11594224 (Control) and 1 W11531755 (Main harness)
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Rochester, NY 14612
Dave L
Job Details: 01/29/2024
Replaced unresponsive UI. Verified model and serial info updated. Tests ok
We serviced a
WHIRLPOOL WASHER
Model WFW85HEFC1
Near Fairport, NY 14450
Anthony V
Job Details: 01/29/2024
Customer states that when she turns the knob it does not turn on found 3 different error codes in machine found a bad electric control also. Was one of the error codes
We serviced a
MAYTAG RANGE
Model MER6600FZ5
Near Rochester, NY 14626
Dave L
Job Details: 01/29/2024
Unit only receiving 120 volts from receptacle. Found loose inner l2 bolt on block causing a loose connection but unrelated to house voltage issue. Removed cord and tightened block connections. Recommending that the customer have a licensed electrician diagnose receptacle voltage issue.
We serviced a
WHIRLPOOL REFRIGERATOR
Model EL88TRRWS03
Near Pittsford, NY 14534
Anthony V
Job Details: 01/29/2024
Customer states that water leaking on refregerater side of refrigerator found. That drain hose was clogged removed clogged. From drain hose.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Rochester, NY 14615
Dave L
Job Details: 01/29/2024
Chopper on drain pump was jammed in housing preventing drain. Removed chopper from housing and tests ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHW03
Near Pittsford, NY 14534
Anthony V
Job Details: 01/29/2024
"Customer states that. Right side gasket is ripped. Right side gasket is ripped ordering right refrigerator gasket W11396037 schedule a return visit. Husband has too talk with his wife about when we can return. Kim. Will call with a date later on; ordrng 1 W11396037 (Right side gasket), states that autho needed"
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Rochester, NY 14618
Anthony V
Job Details: 01/29/2024
Customer states that agitated is not moving found that pulley on motor is snapped off gears on motor our sheared. Customer is not gonna due the repair due too age of machine
We serviced a
GENERAL ELECTRIC DISHWASHER
Model PDT785SYN8FS
Near Fairport, NY 14450
Anthony V
Job Details: 01/29/2024
Customer states. That he can't do anything the on user interface control panel was in lockout mode. Unlocked dishwasher ran dishwasher unit tested good
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS2
Near Webster, NY 14580
Anthony V
Job Details: 01/29/2024
Customer states. That top drawer wouldn't close all the way adjusted top rack. Cleared error code out for clogged drain ran dishwasher with normal operating conditions draining and washing normal
We serviced a
WHIRLPOOL RANGE
Model WEG730H0DW0
Near Irondequoit, NY 14617
Dave L
Job Details: 01/29/2024
Replaced spark module. Tested good ; used 1 Sh15 (Sh) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HBL0
Near Irondequoit, NY 14622
Dave L
Job Details: 01/29/2024
Dispenser door not closing. Reinstalled dispenser door spring. Unit tested ok.
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH31017HZ09
Near Rochester, NY 14617
Dave L
Job Details: 01/29/2024
Replaced upper and lower interlocks due to door error. Bent lower interlock bracket back into position. Tests ok.
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Webster, NY 14580
Anthony V
Job Details: 01/29/2024
Customer states sounds like a zipper found a bad idler pulley installed dryer repair kit unit tested good; used 1 4392067 (Dryer kit) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS2
Near Webster, NY 14580
Anthony V
Job Details: 01/29/2024
Customer states that water isn't draining. Out found that drain pump is running but not pumping out customer declined repair due too age of dishwasher
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Rochester, NY 14617
Dave L
Job Details: 01/29/2024
Customer experiencing poor wash performance. Unit tests ok in diagnostics with no errors. Detergent stains on clothes. Went over use and care. Recommending omitting normal cycle when using scent beads and fabric softener. Detergent must be added before clothes. Recommending using fabric softener modifier and extra rinse. Customer to monitor
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Rochester, NY 14615
Dave L
Job Details: 01/29/2024
Found broken upper rack adjusters and a cracked lower spray arm. Diverter wire broken off of connector at control. Repaired wire. Customer declined to have spray arm and adjusters repaired
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Rochester, NY 14616
Dave L
Job Details: 01/29/2024
Unit leaks from front left corner. Ordering updated tub ring ; ordrng 1 W11590590 (Tub ring)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Jamesville, NY 13078
Chuck G
Job Details: 01/29/2024
Replaced inlet valve. Unit tested good
We serviced a
WHIRLPOOL OVEN
Model WOES3030LS00
Near Clifton Springs, NY 14432
Anthony V
Job Details: 01/24/2024
Customer states that glass door is shattered. When installers brought the oven they shattered the glass on the door with their strap ordering glass door W11653626 part is out of stock ; ordrng 1 W11653626 (Glass door)
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB10
Near Geneva, NY 14456
Anthony V
Job Details: 01/24/2024
Customer states that bracket needs to be tightened installed new screw in bracket. Wp693995 screw ; used 1 Wp693995 (Screw) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Cayuga, NY 13034
Anthony V
Job Details: 01/24/2024
Customer states. That refrigerator door gasket is broke door gasket is broke ordering gasket. W10838574 door gasket refrigerator. Customer would like after 1 pm due to working nights; ordrng 1 W10838574 (Door gasket)
We serviced a
GE DRYER
Model PTD70EBSTWS
Near Auburn, NY 13021
Anthony V
Job Details: 01/24/2024
Installed new motor and blower checked dryer normal operation
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HWH0T
Near Brockport, NY 14420
Dave L
Job Details: 01/24/2024
Unit is washing poorly due to spray arms not spinning. Ordering spray arms; ordrng 1 W11101428 (Spray arm) and 1 WPW10448645 (Spray arm)
We serviced a
KITCHENAID MICROWAVE
Model KMHS120KPS01
Near Spencerport, NY 14559
Dave L
Job Details: 01/24/2024
Magnetron is noisy and heats intermittently. Ordering magnetron; ordrng 1 W10818686 (Magnetron) and 1 W11545876 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model KDFM404KPS0
Near Webster, NY 14580
James
Job Details: 01/24/2024
No leds come on but buttons Still functioning. Replaced panel assembly and tested. Unit functions properly.
We serviced a
KITCHENAID DISHWASHER
Model KDPE334GPS0
Near Ontario, NY 14519
James
Job Details: 01/24/2024
Unit not drying. Ran diagnostics cycle and heater turned on. Adjusted unit in cabinet. Customer is to monitor. If problem persists replace W11120155
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Penfield, NY 14526
James
Job Details: 01/24/2024
"Drum not turning. Found belt broken. Replaced belt and inspected unit. Unit functions properly. One year warranty on part. ; used 1 341241 (Belt), and 1 Sh15 from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFC2062FEZ10
Near Rochester, NY 14625
James
Job Details: 01/24/2024
Unit froze everything near back wall of fridge then went back to 38 degrees. Replaced damper control and tested successfully. Customer is to monitor. If problem persists replace control and ui
We serviced a
MAYTAG DRYER
Model MGDC465HW0
Near Webster, NY 14580
James
Job Details: 01/24/2024
"Unit loud due to worn rollers. Replaced dryer repair kit and tested. One year warranty on parts. ; used 1 4392065 (Kit), and 1 Sh15 from stock"
We serviced a
KITCHENAID MICROWAVE
Model KMBD104GSS01
Near Hilton, NY 14468
Dave L
Job Details: 01/24/2024
Documented latching issue with techline ordering kit. ; ordrng 1 W11646238 (Kit)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Baldwinsville, NY 13027
Chuck G
Job Details: 01/24/2024
Customer stated that she can still hear a noise when the unit is in a high spin. No codes. After inspecting unit i found debris in the tub that was rubbing against the basket causing the sound-i removed debris. Recalibrated unit and ran a diagnostic cycle in which the unit operated as intended. Unit tested good
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Brewerton, NY 13029
Chuck G
Job Details: 01/24/2024
Customer stated that unit is not starting a cycle. Error code F5E1-lid lock failure. I ran a diagnostic cycle in which i confirmed that the lid lock tested bad. Ordering lid lock W10810403; ordrng 1 W10810403 (Lid lock)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Cicero, NY 13039
Chuck G
Job Details: 01/24/2024
"Replaced top rack, dispenser and sump assembly. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Bridgeport, NY 13030
Chuck G
Job Details: 01/24/2024
Replaced sump & motor. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good.
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Auburn, NY 13021
Anthony V
Job Details: 01/24/2024
Customer states that washer won't drain or spin ran diagnostic cycle. Washer drained and spun out while washer was draining could hear drain pump pulsating ordering drain pump W11307244 and lidlock W11307244. And electric control W11603811 ; ordrng 1 W10919003 (Drain pump) and 1 W11307244 (Lidlock) and 1 W11603811 (Electric control)
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Brewerton, NY 13029
Chuck G
Job Details: 01/24/2024
Customer stated that unit is not starting a cycle. Error code F5E1-lid lock failure. I ran a diagnostic cycle in which i confirmed that the lid lock tested bad. Ordering lid lock W10810403; ordrng 1 W10810403 (Lid lock)
We serviced a
WHIRLPOOL WASHER
Model WTW8800YC1
Near Rochester, NY 14626
Dave L
Job Details: 01/24/2024
Unit will not spin due to excessive wear on bearing. Rotor is making contact with stator customer is going to replace
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Rochester, NY 14609
Andres V
Job Details: 01/24/2024
Unit was not balance and when going into a spin started rocking causing unit to stop spinning. Leveled unit and ran a spin cycle. Unit is now working properly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Pittsford, NY 14534
Andres V
Job Details: 01/24/2024
"Installed new harness which included new fan motor, bi metal and thermistor. Tested heater in diag, heater is working properly."
We serviced a
MAYTAG WASHER
Model MVWC565SW1
Near Rochester, NY 14612
Dave L
Job Details: 01/24/2024
Unit makes a noise when spinning due to oil from transmission leaking onto drive belt. Quoted for Gearcase. Customer declined.
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Rochester, NY 14626
Dave L
Job Details: 01/24/2024
Customer concerned with a clicking noise during use. Loaded machine to test. Was unable to recreate issue. Made sure drive components were tight. Tests ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDMB00
Near Palmyra, NY 14522
Andres V
Job Details: 01/24/2024
I replaced ice maker fill line. Tested it out and did not see any water leaking. Customer is to monitor it.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Marion, NY 14505
Andres V
Job Details: 01/24/2024
I could not duplicate issue with unit. I ran a diagnostic cycle properly. I then started a normal cycle watched it fill and advanced correctly. Unit is working as intended
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Walworth, NY 14568
Andres V
Job Details: 01/24/2024
Replaced ice maker and cycled it. Ice maker called for water and is working
We serviced a
GENERAL ELECTRIC DRYER
Model GTD45EASJ2WS
Near Rochester, NY 14612
Dave L
Job Details: 01/24/2024
Replaced damaged harness. Customer to monitor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB05
Near Irondequoit, NY 14617
Dave L
Job Details: 01/24/2024
Added noise insulation to cap tube and adjusted evaporator tubing due to noise. Customer to monitor. ATEC warranty
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Walworth, NY 14568
Andres V
Job Details: 01/24/2024
Ice maker had no ice in it. I did a harvest then tried to use test 45 to fill it but found fill line to be clogged with ice. Tested fill line heater which was getting warm but seems unit is not doing it on its own. ; ordrng 1 W11224256 (Control board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Jamesville, NY 13078
Chuck G
Job Details: 01/24/2024
Customer stated that unit is not making ice and no water is dispensing. After inspecting unit i found that the inlet valve tested bad. Ordering inlet valve WPW10238100 and duel valve WPW10279866; ordrng 1 WPW10238100 (Inlet valve) and 1 WPW10279866 (Duel Valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW10
Near Fayetteville, NY 13066
Chuck G
Job Details: 01/24/2024
"Customer stated that the unit is not keeping ice cream hard. After inspecting unit/speaking with the customer i found that too much cold air is making it into the FF compartment, i partially restricted the airflow with sealer to keep more cold air in the freezer. I asked customer to monitor. Unit tested good"
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Fayetteville, NY 13066
Chuck G
Job Details: 01/24/2024
Customer stated that the drum is not spinning. After inspecting unit i found idler and rollers tested good-belt tested bad. Replaced belt. Unit tested good ; used 1 341241 (Belt) from stock
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Syracuse, NY 13210
Chuck G
Job Details: 01/24/2024
"Previously replaced cut off tested bad-replaced cut-off, thermostat (previously left) and element. Unit passed the airflow test without vent hose and failed test with vent hose attached. I explained to the customer that the vent hose has to be cleaned. Unit tested good"
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Salina, NY 13088
Chuck G
Job Details: 01/24/2024
"Customer stated that she can hear a clunking sound and black marks after she runs a clean cycle. No codes. After inspecting the unit i found that the bolt holding the wash plate was loose causing the waahplate to move up and down, also while have the wash plate off i found the buildup that was causing the black marks. I removed buildup and tightened the wash plate bolt using loctite. I started a clean wash cycle using affresh for the customer. Unit tested good"
We serviced a
KITCHENAID RANGE
Model KFED500ESS03
Near Fairport, NY 14450
Andres V
Job Details: 01/24/2024
Top oven door is not opening up because hing is preventing from doing so. Had to force it open once it's halfway open works correctly but when closing you can feel hing rubbing on something. ; ordrng 1 WPW10485733 (Left side hinge) and 1 WPW10485732 (Rt side hinge)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Rochester, NY 14617
Dave L
Job Details: 01/24/2024
Replaced open due valve and torn right side fresh food gasket. Tests ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Rochester, NY 14606
Dave L
Job Details: 01/24/2024
Fresh food section has been warm but freezer remains cold. Ice production ok. Air damper control is only working intermittently. Quoted for damper. Customer declined to have us repair.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Rochester, NY 14626
Dave L
Job Details: 01/24/2024
Customer concerned with noise during spin. No errors in diagnostics ran a load of towels to check spin cycle under load. Adjusted rear panel that was vibrating during spin. Tested ok. ; saved tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS04
Near Webster, NY 14580
James
Job Details: 01/24/2024
Inspected unit. Freezer at 28 degrees and compressor overheating. Replaced compressor and pulled unit down to 500 microns. Customer is to monitor ice production.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Fairport, NY 14450
Andres V
Job Details: 01/24/2024
Replaced the damper on unit and tested it. Unit is working properly without sound coming from damper.
We serviced a
KITCHENAID OVEN
Model KOSC504ESS01
Near Fairport, NY 14450
Andres V
Job Details: 01/24/2024
Installed new display screen on unit and tested it. Unit is responding to commands.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Newark, NY 14513
Anthony V
Job Details: 01/24/2024
Customer states that can't get ice out of door replaced auger motor getting ice out of door now replaced right side door. And also replaced electric control
We serviced a
AMANA RANGE
Model ACR4503SFW0
Near Newark, NY 14513
Anthony V
Job Details: 01/24/2024
Customer states that left front and back right side. Burners get cherry red when on 6. Setting. Found a bad element on both sides of stovetop W11161939 front left element and right back switch wp3148953 customer would like. after 12 pm if possible; ordrng 1 W11161939 (Element) and 2 Wp3148953 (Switch)s
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB10
Near Oneida, NY 13421
Chuck G
Job Details: 01/23/2024
Replaced switch. Unit tested good
We serviced a
GE RANGE
Model ZDP366NT1SS
Near Clinton, NY 13323
Chuck G
Job Details: 01/23/2024
Customer is still concerned about the baking temps. I calibrated unit up 20 degrees and explained to the customer how to adjust the temp. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW00
Near Ontario, NY 14519
James
Job Details: 01/23/2024
"Unit cycled when jumped but not making ice on its own. Replaced icemaker. Icemaker cycled after install. One year warranty on part. ; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER , used 1 Sh15 from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Brockport, NY 14420
Dave L
Job Details: 01/23/2024
Removed frost from evaporator and tested heater. No voltage to heater. Replaced control. Heater tested ok. ; dspstn on spec-tagged invntry: 1 W11504415 COUPLER BR 8.5X8 and 1 W11580057 COMPRESSOR
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Webster, NY 14580
James
Job Details: 01/23/2024
Replaced lower rollers and spray arm. Tested unit and found no leaks. ; dspstn on spec-tagged invntry: 3 W10195416V WHEEL
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Utica, NY 13501
Chuck G
Job Details: 01/23/2024
Replaced IM. Cycled unit. I asked customer to give the unit 72 hours before making ice. Unit tested good
We serviced a
GE DISHWASHER
Model GDP665SYN5FS
Near Central Square, NY 13036
Anthony V
Job Details: 01/23/2024
Customer states that door. Falls down. Diagnosed. A broke door hinge pulley ordering. Door hinge pulley while I was. Looking at dishwasher notice that dishwasher didn't have any noise barrier insulation WD01X10419 insulation noise barrier. Wd49x28839 door hinge pulley customer requests earliest appointment on the 9 th ; ordrng 1 WD49X28839 (Door hinge pulley) and 1 WD01X10419 (Noise barrier insulation)
We serviced a
GE RANGE
Model JB256DM3BB
Near Utica, NY 13502
Chuck G
Job Details: 01/23/2024
Glass door front shattered. Ordering glass door WB56X21358 ; ordrng 1 WB56X21358 (Glass door)
We serviced a
WHIRLPOOL DISHWASHER
Model KDPE334GPS0
Near Webster, NY 14580
James
Job Details: 01/23/2024
Unit not washing. Cleaned spray arm and tested. Spray arms not rotating. Need pump and spray arm. ; ordrng 1 W11178672 (Pump) and 1 W11101428 (Spray arm) and 1 WPW10448645 (Spray arm)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Rochester, NY 14624
Andres V
Job Details: 01/23/2024
Found pump to be very weak and not much pressure coming out. I replaced it then tested it. Unit is working properly.; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS1
Near Webster, NY 14580
James
Job Details: 01/23/2024
F7E1 fae2 pump and vent errors. Tested unit. Pump is seized. Need sump assembly. Called safety team. Sr7738241282 they said to replace parts. ; ordrng 1 W11416362 (Pump)
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near Whitesboro, NY 13492
Chuck G
Job Details: 01/23/2024
Replaced temp selector and two position switch. Motor tested bad. Replaced motor 279827. SR#7738303460. Unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM704LPA1
Near Rochester, NY 14626
Andres V
Job Details: 01/23/2024
Ran a normal cycle for well over and hour and could not duplicate leak. I did find water in the drip pan and error code F8E4. I pulled unit out of cavity and inspected it while it was running but could not see the source of the leak. I instructed customer to run it again with dishes to see what result she gets. Called techline to get this documented SR 7738306008
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Westmoreland, NY 13490
Chuck G
Job Details: 01/23/2024
"Customer stated that unit is not spinning out a load-clothes coming out wet. No codes. Upon arrival there was a load of blankets and two pillows that the customer said it should be basically dry, i felt the pillows and they felt like it had spun out, i still found evidence of borax in the system. Customer stated that they ran a clean cycle to get rid of borax and the unit is shaking on normal but not bulky, i explained about cycle selection. Called Techline SR#7738302482"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Rome, NY 13440
Chuck G
Job Details: 01/23/2024
"Customer stated that unit will not spin, it only grinds. No codes. After inspecting unit i found that the pulley was loose- i tightened pulley using loctite. I ran a diagnostic cycle in which the unit operated as intended. I explained to the customer how to load the unit, how much soap to use and cycle selection. Unit tested good."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Clay, NY 13090
Anthony V
Job Details: 01/23/2024
Customer states that range beeps. Installed new control. Checked range oven comes on with no beeping added photos for pre existing damage
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Clay, NY 13090
Anthony V
Job Details: 01/23/2024
Customer states that washer shakes AND GRINDS when in use diagnosed a bad cam ran washer with no issues w10721967 cam truck stock; used 1 W10721967 (Cam) from stock
We serviced a
GE WASHER
Model GFW550SSNWW
Near Syracuse, NY 13209
Anthony V
Job Details: 01/23/2024
Customer states water is leaking and soaking her floor ran wash cycle and water is pouring out of dispenser ordering WH42X35099 dispenser drawer; ordrng 1 WH42X35099 (Dispenser drawer)
We serviced a
GE WASHER
Model GTW460ASJJ9WW
Near Oswego, NY 13126
Anthony V
Job Details: 01/23/2024
Customer states that it sounds like a train. During spin cycle diagnosed a bad basket gears our stripped WH45X26175 basket agitator. WH43X31240 auger assembly. Gear case WH03X33729 ; ordrng 1 WH45X26175 (Basket) and 1 WH43X31240 (Auger) and 1 WH03X33729 (Gearcase)
We serviced a
GE WASHER
Model GTW460ASJ7WW
Near Oswego, NY 13126
Anthony V
Job Details: 01/23/2024
Customer states won't finish a cycle installed new electric control came back too water in the washer installed electric control. Diagnosed a bad drain pump ordering a drain pump and lid lock. WH23X28418 drain pump. WH08X32697 lidlock WH19X24141 lidlock harness ; ordrng 1 WH23X28418 (Drain pump) and 1 WH19X24141 (Lidlick) and 1 WH19X24141 (Lidlock harness)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Spencerport, NY 14559
Dave L
Job Details: 01/23/2024
Replaced open wash motor with sump. Tests ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Rochester, NY 14617
Andres V
Job Details: 01/23/2024
Agitator came off. I replaced it with a new one and tightened down bolt all the way.
We serviced a
MAYTAG WASHER
Model MHW5630MBK0
Near Penfield, NY 14526
James
Job Details: 01/23/2024
Unit shakes and can feel it in the next room. Tested unit and its loud during spin. Need bearings. Need tub assembly and suspension. Customer wants to replace unit rather than repair and is contacting customer service. Need W11460604 and W11316766 qty4; O-emld tckt
We serviced a
GE REFRIGERATOR
Model GNE27JYMFS
Near Fairport, NY 14450
James
Job Details: 01/23/2024
Tenant is sick and needs to reschedule. Complaint of buzzing noise. Having customer turn off icemaker and see if that resolves issue by next visit. ; schdld next appmnt for 1/30 TUE !
We serviced a
KITCHENAID OVEN
Model KEBK101SS00
Near Rochester, NY 14622
Andres V
Job Details: 01/23/2024
Could not duplicate issue. Broiler and bake are working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Webster, NY 14580
Andres V
Job Details: 01/23/2024
Unit made ice but then stopped producing since last time I was here. I replaced ice maker with new one and cycled it. Ice maker called for water and is working properly ; dspstn on spec-tagged invntry: 1 W11546935 ICEMAKER
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Rochester, NY 14625
Andres V
Job Details: 01/23/2024
Unit has bad wash pump I tested power going to pump found it is getting voltage but not turning. Reccomend replacing sump and pump.; ordrng 1 W11665769 (Sump and pump)
We serviced a
ROPER DRYER
Model RED4516FW0
Near Rome, NY 13440
Chuck G
Job Details: 01/23/2024
Customer stated that unit is not advancing. After inspecting the unit i found that the timer is receiving voltage-timer tested bad. Unit needs a timer W10857612. Called Safety SR#7738242711
We serviced a
GENERAL ELECTRIC DRYER
Model GFD85ESPNDG
Near Blossvale, NY 13308
Chuck G
Job Details: 01/23/2024
Customer stated that they can multiple different sounds coming from unit. After inspecting unit i found a vibration coming from the stacked unit-leveled unit. Replaced blower wheel. Unit tested good
We serviced a
WHIRLPOOL DRYER
Model MEDB835DW1
Near Irondequoit, NY 14617
Dave L
Job Details: 01/23/2024
Dryer is making a noise due to a seized idler. Rollers are sticking and belt is worn. Cabinet has excessive lint build up. Quoted for repair kit and cabinet service. Customer declined. Left unit unplugged. Can not recommend use without having the cabinet cleaned .
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Rochester, NY 14616
Dave L
Job Details: 01/23/2024
Clutch winding will not longer energized. ; ordrng 1 W10754158 (Motor) and 1 W10754448 (Clutch)
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Rochester, NY 14616
Dave L
Job Details: 01/23/2024
Belt cover came off and was grinding against motor pulley. Ordering cover; schdld next appmnt for 1/31 WED !