Local Reviews

Appliance Tec Rated 4.8 out of 5 stars based on 1320 customer reviews

Evan E.

Evan E.

WASHER MAYTAG MVWB766FW1 Customer stated unit was flashing LF code. Checked for error codes. Unit had 2 stores codes f8e1 (long fill) f3e2 (inlet water temperature fault) ran test cycle. Unit would not fill while actuating hot or cold valve. Replaced valve. Ran test cycle again. Unit now filling as it should. Cleared codes. Unit tested good

Near Olympia Dr, Rochester, NY 14615
Dave F.

Dave F.

OVEN KITCHENAID KEBC247VSS02 Replaced inner glass and top broiler . Tested unit . Tested good .

Near Crandon Way, Rochester, NY 14618
Dave F.

Dave F.

REFRIGERATOR KENMORE 363.50622 Replaced water valve and ice maker that customer had bought lt was the correct part number. Tested water at dispenser. Has great flow . Customer will monitor ice maker . ; dspstn on spec-tagged invntry: 1 WR57X10026 VALVE

Near 5 Points Rd, Rush, NY 14543
Evan E.

Evan E.

DRYER WHIRLPOOL WED4815EW Customer stated that dryer was very noisy while running. Discovered that left side roller was missing triangle clip causing wheel to move freely. This is causing issue. Replaced clip and cleaned roller and shaft. Ran test cycle. Unit tested good

Near Union St N, Rochester, NY 14605
Steve M.

Steve M.

DISHWASHER WHIRLPOOL WDT920SADM3 Replaced middle spray arm and all spray arms are working now.

Near 5 Points Rd, Honeoye Falls, NY 14472
Evan E.

Evan E.

WASHER WHIRLPOOL MVWB855DC3 Replacing lid lock due to unit failing to latch lid and also causing UI not to respond to commands. Replaced lid lock. Ran diagnostic cycle. Ran normal cycle to confirm function. Unit tested good

Near Short Rd, Newark, NY 14513
David L.

David L.

REFRIGERATOR WHIRLPOOL MBF1958XES3 Replaced ice maker that was not calling for water unit tested good; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER

Near Penn Ln, Rochester, NY 14625
Steve M.

Steve M.

WASHER WHIRLPOOL WFW5620HW0 Replaced dispenser for leaking as per manufacturer recommendation. The customer is going to monitor.

Near Andrews Way, Canandaigua, NY 14424
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWX655DW0 F7E1 error code stored. Unit completed auto test but would not spin; agitator would spin but not at the same speed as the basket. Replaced hub. Unit testing good. ; used 1 W10528947 (HUB) from stock

Near Farrell Rd Exd, West Henrietta, NY 14586
David L.

David L.

REFRIGERATOR KITCHENAID KRFC300ESS03 "Molded freezer gasket due to ice in the freezer. Freezer door is sitting crooked and pushed in on the bottom left corner. Ordering door, gasket and rails. ; ordrng 1 12977880SQ (dor-fip ss) and 1 W10571967 (frz door gasket (gr)) and 1 WPW10330994 (bracket)"

Near Venice Cir, Irondequoit, NY 14609
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL WED4850HW0 Replaced panel. Repair successful.

Near Hunting Spring, Rochester, NY 14624
Shaiman C.

Shaiman C.

DRYER MAYTAG MEDC465HW0 Unit drying as it should. No issues present.

Near Lake Ave, Rochester, NY 14613
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KRMF706ESS01 Sr#7726085664 replaced doors for dents on arrival. Ordering led control for shelf lights pulsing. ; ordrng 1 W10804160 (cntrl-elec LED) and 1 W10909034 (tray-drip)

Near Silverton Glenn, Victor, NY 14564
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KRFC704FPS03 Ice maker has frozen block on the bottom of the ice bin . Checked ice maker in diagnostics. Checked thermistors and all fans including icemaker fan . Everything tested good .temps are good in both sections . . Adjusted doors to make sure that they are closing right and locked the legs down . Customer is using reverse osmosis .Called techline SR 7726084864 . Went over everything with techline . Techline said to have customer checked pressures as they need to be between 40 to 60 psi . Advised customer . Unit tested good .

Near Kipp Rd, Canandaigua, NY 14424
Shaiman C.

Shaiman C.

WASHER KENMORE 11047512603 Replaced control. Repair successful.

Near Highland Ave, Rochester, NY 14620
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL WED9300VU1 "No heat, L2 displayed on machine while running. F31 error code stored. Frayed wire going to heating element is the source of issue. Replacing harness and element.; ordrng 1 W10111063 (HARNESS) and 1 WP8544771 (HEATING ELEMENT)"

Near Attridge Rd, Churchville, NY 14428
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL ET8MTMXKQ02 Unit is on gfci plug . Tested unit with extension cord to non gfci plugged . Unit did not trip and was running as expected . The circuit breakers were recently changed and may be on arc fault circuit breaker. May need regular outlet with a arc fault breaker . Condenser coils need to be blown out and cleaned .

Near Sandy Beach Dr, Canandaigua, NY 14424
Shaiman C.

Shaiman C.

WASHER AMANA NTW4516FW2 "Customer states unit will not spin. F7E1 F7E5 F8E1 error codes stored. Unit completes auto test, but sounds as if the motor is struggling to agitate and hesitates to spin. Replacing motor and shifter. ; ordrng 1 W10890624 (MOTOR) and 1 W10913953 (SHIFTER)"

Near Portage St, Rochester, NY 14621
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRF991BOOM00 Replaced gaskets on left and right hand doors . Icebin for plastic shavings . Pantry drawer control for casing erratic ice making and dispensing. Replaced user interface and main control in the back . Tested unit . Tested good . .

Near Spencer Ln, Canandaigua, NY 14424
Evan E.

Evan E.

WASHER WHIRLPOOL WTW5000DW2 Customer stated that unit was stuck on sensing mode. Upon arrival checked for worried codes. Unit was displaying code for lid switch fault. Cleared code and attempted to run diagnostic cycle. Unit would not run cycle due lid failing to latch. Discovered debris inside latch causing issue. Cleared debris and attempted to run test cycle again. Lid locked as it should and unit progressed through cycle like it should. Ran drain and spin cycle to confirm function outside of test mode. Unit tested good

Near Melville St, Rochester, NY 14609
Evan E.

Evan E.

REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Replacing ice bin due to bin being very difficult to move and ice Shute seal due to unit beginning to form large chunks of ice in front of ice bin. Replaced seal. Replaced ice bin. Had customer test ice bin. Unit tested good

Near Bluestone Hollow, Webster, NY 14580
Evan E.

Evan E.

DISHWASHER KITCHENAID KDFE204ESS0 Customer stated that keypad was stuck on. And lights were flashing but could not select commands. Upon inspection discovered that customer had control lock on and didn’t realize. This was causing issue. Turned off control lock and checked for error codes. No codes were present. Ran diagnostic cycle. Unit tested good.

Near La Quinta Dr, Webster, NY 14580
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRS325SDHB01 23 degrees in fresh food And 0 in freezer . Damper frozen off . Found gasket on fresh food section not sealing all the way . Heated door gasket . Door is sealing now .Damper foam is broken and not sealing all the way . Ordering damper W11317276 . Put temperatures on recommended customer will monitor.; ordrng 1 W11317276 (diffuser)

Near W Lake Rd, Canandaigua, NY 14424
Shaiman C.

Shaiman C.

WASHER FRIGIDAIRE GLTF2940ES1 Unit would begin to fill with water then do nothing else. E5E error code stored. Control board should be replaced. Customer declined further repair.

Near Stanfield Terrace, Rochester, NY 14619
David L.

David L.

REFRIGERATOR WHIRLPOOL WRT314TFDW00 Replaced evaporator and compressor due to unit not cooling sealed cabinet to liner with silicone. Unit began cooking after install

Near Field St, Rochester, NY 14620
David L.

David L.

REFRIGERATOR GE ZIC3600CLH Replaced freezer door rails door closes much better

Near Monteroy Rd, Rochester, NY 14618
David L.

David L.

MICROWAVE WHIRLPOOL WMH31017HB2 Replaced switch parts and control. Bent frame near lower cam out slightly to correct switch issue unit tested good afterwards

Near Lake Vista Ct, Rochester, NY 14612
Steve M.

Steve M.

DRYER WHIRLPOOL WGD92HEFC0 Replaced seal for broken seal on dryer door. The dryer tested good.

Near Elmwood Ave, Rochester, NY 14618
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KRFF300ESS00 Screw on left hand side that holds the freezer door rail had backed out and was preventing the rails from closing all the way . The evaporator frosted up . Took rails off and was able to use adhesive in the liner hole to stop screw from backing out . . Defrosted unit . Shimmed the t bracket on the bottom of the freezer door to fix door gasket not closing evenly. Reheated gasket . Door is now sealing better and closing . Tested unit . Tested good . If problem persists. Not sure if there is a fix as this is a liner issue for the screw not staying in the proper position.. tightened freezer door handle . ; dspstn on spec-tagged invntry: 1 WPW10383615 THERMISTER-FREEZER

Near Ridge Rd, Williamson, NY 14589
Steve M.

Steve M.

DRYER WHIRLPOOL GGW9250PW2 Found the main control not sending power in heat relay. The control is discontinued

Near John St, Rochester, NY 14623
Evan E.

Evan E.

DRYER WHIRLPOOL WED85HEFW2 Customer stated that unit would not power up. Upon inspection discovered that screw for L2 was loose at terminal block causing unit not to receive full 240v. Tightened screw and ran test cycle. Unit tested good

Near Bay Bluff Ln, Rochester, NY 14622
David L.

David L.

REFRIGERATOR KITCHENAID KRMF606ESS01 The top of the freezer door is warped causing air to leak behind it into the top of the freezer gasket will not seat properly in door ordering door and gasket; ordrng 1 W10407216 (gasket-fip) and 1 W10815699 (dor-fip ss)

Near Sarah Cir, Spencerport, NY 14559
Evan E.

Evan E.

DISHWASHER KITCHENAID KUDS35FXBLA Customer stated that unit was not filling with water. Checked for error codes. Unit was displaying code 6-1 for water valve issue. Customer stated that they had installed new valve but unit was still having issues. Removed door panel to inspect control. Discovered broken wire running to valve behind door panel. Repaired wire and ran test cycle. Unit began to fill as it should. Unit tested good ; dspstn on spec-tagged invntry: 1 W10712394 ADJUSTER C RAIL-GREY and 1 WPW10757217 MOTOR-PUMP

Near Whitestone Ln, Rochester, NY 14618
Steve M.

Steve M.

DISHWASHER KENMORE 665.13423K701 Found plastic piece in drain stopping the pump. Removed water and removed plastic. The dishwasher is draining.

Near Southwick Ct, Rochester, NY 14623
Steve M.

Steve M.

REFRIGERATOR AMANA BB120TE "Found water valve has power but not opening. Valve has water to it. Ordering valve. ; ordrng 1 W10833899 (valve-inlt), dspstn on spec-tagged invntry: 1 D7824706Q ICEMAKER"

Near Coral Way, Rochester, NY 14618
Evan E.

Evan E.

REFRIGERATOR WHIRLPOOL KRFC704FBS01 Customer stated that while shutting left door right door will continually pop open. Upon inspection discovered that magnets inside gasket for right door and not making contact with cabinet correctly. Right side gasket also has small tear in flap. Ordering gasket; ordrng 1 W10917312 (DOOR GASKET)

Near River Birch Lane, Webster, NY 14580
Steve M.

Steve M.

DISHWASHER WHIRLPOOL WDT920SADM3 Replaced spray arms and tube. Middle spray arm missing. Rescheduling for Friday to find part; schdld next appmnt for 10/11 FRI !

Near 5 Points Rd, Honeoye Falls, NY 14472
Evan E.

Evan E.

WASHER WHIRLPOOL MVWB855DC3 "Replaced console but unit is still experiencing same issue. Called techline to document issues. SR: 7726070800. Spoke with techline on 2 separate occasions. Ohmed out motor windings and lid lock. Lid will not lock in manual test mode. Returning with lid lock ; ordrng 1 W10861642 (LID LOCK ), used 1 W11171748 (CONTROL ) from stock"

Near Short Rd, Newark, NY 14513
David L.

David L.

WASHER MAYTAG MHW5500FW0 Replaced hinges due to door sagging. Door not shuts properly.

Near Golden Pond Trail, Spencerport, NY 14559
David L.

David L.

REFRIGERATOR KITCHENAID KRFC704FBS00 Replaced evaporator cover and defrosted coil due to frozen evap. Replaced control with updated version.

Near Dean Rd, Spencerport, NY 14559
David L.

David L.

DISHWASHER KITCHENAID KUDS35FXSS5 Replaced control that was not allowing unit to run. Unit tested good.

Near Latta Rd, Rochester, NY 14612
David L.

David L.

REFRIGERATOR KENMORE 106.609329 Checked unit for cooling issues. All fans working. Not frost build up and full frost pattern. Light switch ok likely that door is getting left open unit running as expected

Near Wilkins St, Rochester, NY 14621
David L.

David L.

REFRIGERATOR GE GTS18TBSAWW Fresh food gasket is badly torn and will not allow the door to close or seal. Gasket is discontinued WR24X10178

Near 1st St, Rochester, NY 14605
Steve M.

Steve M.

DISHWASHER KENMORE 587.14029200A Replaced door latch for not closing. The dishwasher tested good.

Near Traditions Pl, Henrietta, NY 14467
Steve M.

Steve M.

WASHER WHIRLPOOL WETLV27HW0 No fill error causing the washer to stop washing. Turned water on and tested. The water lines were also backwards. Switched lines and the washer tested good.

Near Fairwood Dr, Rochester, NY 14623
Steve M.

Steve M.

DISHWASHER FRIGIDAIRE FGID2466QF2A Found the control is burned at ui connection. The dishwasher needs ui and control. The cost of the repair will outweigh the cost of new u it.

Near Ascot Dr, Rochester, NY 14624
Shaiman C.

Shaiman C.

DRYER MAYTAG MEDB835DW4 Replaced console and console harness. Repair successful.

Near Aldine St, Rochester, NY 14619
Evan E.

Evan E.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Customer stated that unit was not draining. Tub was full of water upon arrival. Drained water from tub with vacuum. Removed pump to inspect. Ran pump while detached from motor to observe impeller. Impeller would not spin pump was receiving power but just buzzing never moving impeller. Replaced pump and ran test cycle. Unit drained as it should. Unit tested good ; dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN

Near Roselawn Crescent, Fairport, NY 14450
Evan E.

Evan E.

WASHER WHIRLPOOL WTW5500XL0 Customer stated that unit would start cycle but never progress to wash cycle and lid lock would flash. Checked for error codes. Unit displaying 2 codes f7e1 (basket speed fault) f0e5 (out of balance load) ran tachometer verification test unit did not pass test. Actuator is failing. Replaced actuator. Ran diagnostic cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR

Near Crandon Way, Rochester, NY 14618
Evan E.

Evan E.

MICROWAVE WHIRLPOOL WOC75EC0HS03 Customer is stating that unit is rebooting itself and displaying f6e0 error code continually. Customer was experiencing same issue with previous model that was deemed unrepairable. Called techline due to reoccurring issue. SR:7725834496. Techline inquired about unit being connected to WiFi. Unit was not currently connected to WiFi nor was previous unit. Techline stated that unit will continually reboot if not connected to WiFi when preforming software update. Suspecting that this is what customer is experiencing. Customer to connect unit to WiFi and monitor to see if issue arises again.

Near Pathway Ln, Webster, NY 14580
Evan E.

Evan E.

RANGE FRIGIDAIRE GLEB30S9DBA Customer stated that unit would not bake or broil. Removed control panel to inspect control. Ran bake cycle with control exposed to check for 240v going to bake element. Control is failing to send power to bake element. Confirmed at element that unit was not receiving power. Unit needs control and part is no longer available. Collecting service call fee

Near Pineville Ln, Webster, NY 14580
Evan E.

Evan E.

DISHWASHER KITCHENAID KDTE104ESS3 Customer stated that unit was not draining. Upon inspection discovered that wiring harness had been chewed by mice and then repaired. Discovered that wire that was repaired had come loose. Tech is suggesting replacement of harness. Customer does not want to proceed at this time. Reconnected wire and installed new wire nut. Collecting service call fee

Near Basket Rd, Webster, NY 14580
Evan E.

Evan E.

DISHWASHER KITCHENAID KDPE234GPS0 Customer stated that dispenser button had broken. Upon inspection discovered that tab that holds dispenser open button in place had broken causing tab not to stay mounted. Replaced dispenser and tested dispenser. Unit tested good

Near Brooklawn Dr, Rochester, NY 14618
Steve M.

Steve M.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Replaced dented panel. Broke screw to door during repair. Ordering screw and stud. Missing fastener. ; ordrng 2 W10826179 (TWO screw )s and 2 W11157086 ( TWO STUDS)s and 1 WPW10503548 (retainer)

Near Brook Rd, Scottsville, NY 14546
Shaiman C.

Shaiman C.

DISHWASHER MAYTAG MDB8989SHZ0 Replaced detergent dispenser. Repair successful.

Near Hillbridge Dr, Rochester, NY 14612
Shaiman C.

Shaiman C.

DISHWASHER WHIRLPOOL WDF540PADM3 "Customer concerned about the soap not dispensing correctly; the dishwasher pod would always be found at the bottom of the tub. Informed the customer that is how the soap is dispensed. Upon further investigation, discovered there was no water going to the dishwasher to dissolve the pod. Plugged in the inlet water valve & turned on the water supply. Unit testing good."

Near Bev Cir, Brockport, NY 14420
Dave F.

Dave F.

WASHER WHIRLPOOL WFW5620HW0 User interface not responding to touch . Will turn on but will not allow selections . Ordering user interface W11319991 and control W11322903; ordrng 1 W11319991 (cntrl-elec)

Near Daisy Way, Canandaigua, NY 14424
Shaiman C.

Shaiman C.

WASHER ROPER RTW4516FW2 Lid lock would not respond as it should in manual diagnostics. Replaced latch. Unit testing good.

Near Clark St, Brockport, NY 14420
Dave F.

Dave F.

MICROWAVE WHIRLPOOL WOC75EC7HS00 Called techline after replacing interlocks on unit . Door is still not closing correctly and not engaging the left hand door switch . Techline has said that the unit is unrepairable will need product exchanged . SR 7726075721

Near Partridge Hollow, Honeoye Falls, NY 14472
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL WGD4815EW2 "Igniter glows, unable to test full function. Seems to be in good working condition. No issues present."

Near Owens Rd, Brockport, NY 14420
Steve M.

Steve M.

REFRIGERATOR GE GNE25JGKBFWW Tested temps in both compartments. The temps were good in both compartments. If problem persists preorder sensor for FF section.

Near Westmoreland Dr, Rochester, NY 14620
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Replaced left Ff door for scratch on arrival. The door tests good.

Near Random Knolls Dr, Penfield, NY 14526
Shaiman C.

Shaiman C.

DISHWASHER WHIRLPOOL WDF110PABW5 Unit fills with water but does not spray. Wash motor should be replaced. Wrong part number was sent due to incomplete model number. Ordering correct part. ; ordrng 1 W10888591 (SUMP MOTOR)

Near Kirk Rd S, Rochester, NY 14612
David L.

David L.

DISHWASHER MAYTAG MDB4949SHZ0 Replaced dented panel

Near Courtly Cir, Rochester, NY 14615
Dave F.

Dave F.

DISHWASHER KITCHENAID KDTE204DSS0 F3E1 owi thermistor is open F8E1 slow drain F6E6 incoming cold water F7E1 heating no heat . Water is to cold coming into unit . The water is connected to its own pipe away from the sink so running the water at the sink won't really help .ran diagnostics. Heater tested good . Cleared error codes . Gave customer tips . pro wash . High temp and heat dry . If customer what's to move forward with repair order WPW10705575 sensor and control W10866116 . Control is covered under warranty.

Near Clarkes Crossing, Fairport, NY 14450
Shaiman C.

Shaiman C.

RANGE WHIRLPOOL WFE550S0HZ "Replaced glass, brackets, and installed name tag. Repair successful."

Near Owens Rd, Brockport, NY 14420
Dave F.

Dave F.

DISHWASHER KITCHENAID KDTE334GPS0 Dishwasher not drying dishes . Went into diagnostics found F7E1 error code . Cleared error code . Tested heater in diagnostics. Unit tested good . Heater is working customer will monitor.

Near Horizon Hill Terrace, Fairport, NY 14450
Evan E.

Evan E.

DRYER AMANA NED4600YQ0 "Customer stated that unit is not heating. Checked thermal cut off for continuity cut off tested closed. Checked heater for continuity heater tested closed. Checked incoming voltage. Unit is receiving 210-212 volts of power unit should be receiving 240 to function properly. Discovered that when moving power cord unit will lose voltage. There is a short in cord. Ordering replacement cord ; ordrng 1 PT400L (POWER CORD 4WIRE), dspstn on spec-tagged invntry: 1 279320 BLOCK-TERMINAL 1 279816 CUTOFF-THERMAL , and 1 279838 ELEMENT"

Near Atlantic Ave, Rochester, NY 14609
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL WED4815EW1 Installed cord and tested. No issues present.

Near Owens Rd, Brockport, NY 14420
David L.

David L.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Replaced compressor and harness due to unit kit cooling. Unit began cooking after install

Near W Ridge Rd, Rochester, NY 14626
Dave F.

Dave F.

MICROWAVE KITCHENAID KBHS179SSS05 Unit is not heating . Checked fuse . Checked magnetron thermostat and cavit thermostat. Called techline SR 7726078674 . Went through a few tests and found that the inverter has failed is not sending power to the magnetron. Unit needs inverter W10217711; ordrng 1 W10217711 (inverter)

Near Tobey Brook, Pittsford, NY 14534
Steve M.

Steve M.

MW-HOOD COMBO WHIRLPOOL WML55011HS3 Found no power coming to cavity light. Ordering control socket and light. ; ordrng 1 W10709921 (bulb-light) and 1 W11129648 (CONTROL) and 1 W11181133 (HOUSING LAMP)

Near Blackwell Ln, Henrietta, NY 14467
Dave F.

Dave F.

DRYER MAYTAG MEDB766FW0 Drying rattling around ordering dryer kit 4392067 . Ordering motor and blower for possible noise .; ordrng 1 279827 (motor!dryer) and 1 4392067 (dryer repair kit) and 1 WP694089 (wheel)

Near Horizon Hill Terrace, Fairport, NY 14450
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF532SMHV00 Freezer is building frost due to freezer bin rails sticking. Ordering freezer rails Warrantec extended warranty 88992249001; rqstng P&A on 2 482338 (ADHESIVE)s and 2 WPW10120018 (cables)s

Near Charit Way, Rochester, NY 14626
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRF555SDHV01 Replaced right hand door for having dent . Customer wants whirlpool badge . Ordering badge and shipping to customer ; ordrng 1 W11223753 (nameplate ( DIRECT SHIP TO CUSTOMER ))

Near Peirson Ave, Newark, NY 14513
Evan E.

Evan E.

WASHER WHIRLPOOL WTW4815EW0 "Customer stated that unit would not drain. Checked for codes upon arrival. Unit displaying f7e6 (motor fault) & f7e5 (shifter fault) . Ran taxhometer verification test. Shifter passed test. Ran diagnostic cycle unit spun out as should be did discover that gear case bearing is failing unit is very loud while in high spin. Ordering gear case , motor and shifter. ; ordrng 1 W10885487 (MOTOR) and 1 W10913953 (ACTUATOR ) and 1 W11255272 (GEAR CASE ), dspstn on spec-tagged invntry: 1 WPW10661045 PUMP-WATER"

Near Pine Valley Dr, Rochester, NY 14626
David L.

David L.

REFRIGERATOR KITCHENAID KRFF507ESS01 Unit was not making ice. Tray filled with half cubes. Fresh food temps warm due to frozen fresh food evaporator. Build up only on the left side indicating that the cover is not sealing well. Recommending replacing the cover and the fan harness with the thermistors. Customer is going to defrost. Unit is already empty. Labor is discounted to 104.65 ; ordrng 1 W11033168 (harns-wire) and 1 WPW10501260 (cover-evap90.02)

Near Summers Pl, Ontario, NY 14519
David L.

David L.

REFRIGERATOR MAYTAG MFW2055FRZ00 Freezer rail screwWas loose causing the door to stay open. Right side fresh food door is broken at the hinge and needs to be replaced. Ordering door; ordrng 1 LW10858417 (dor-fip) and 1 WPW10612925 (nameplate)

Near Culver Rd, Rochester, NY 14622
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KRFF707ESS01 The fresh food evaporator is frosted again. Removed frost. Ordering fan and thermistor. ; ordrng 1 W11033168 (harns-wire)

Near Ashwood Ln, Victor, NY 14564
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KRMF706ESS01 Found the shelves with lights on them are intermittent when turning on. Ordering control for led. Found icemaker is working as expected. The freezer temps are warm at ten degrees. Ordering compressor and three way valve. ; ordrng 1 876765 (mtg kit) and 1 W10832994 (compressor) and 1 W10874835 (valve) and 1 WPW10143759 (dryer)

Near Oak Meadow Trail, Pittsford, NY 14534
David L.

David L.

REFRIGERATOR WHIRLPOOL WRT111SFDM04 Front hinge screw hole was drilled incorrectly from the factory causing closure issues. Shimmed door and adjusted hinge into the proper position. Door closes properly now

Near S Main St, Churchville, NY 14428
Dave F.

Dave F.

DRYER WHIRLPOOL WGD5620HW0 "Replaced thermal fuse . Thermostat , thermal cutoff, thermistor . Tested unit . Tested good ."

Near Recreation Dr, Canandaigua, NY 14424
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Replaced freezer door and handle as well as panty door . loctite screws on handles . Unit is sealing as expected.

Near Dar-Lind Ln, Palmyra, NY 14522
Evan E.

Evan E.

RANGE WHIRLPOOL WFE525S0HZ Rescheduling for Monday 10/14 due to customer dealing with emergency once tech arrived at home. Left part with customer. Rescheduling for 10/14; schdld next appmnt for 10/14 MON 11-2

Near Brick Landing Pl, Webster, NY 14580
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF989SDAF02 Unit has a low charge due to a leak I. The evaporator co press or is loud. Ordering compressor and evaporator under S71233; ordrng 1 W10276644 (compressor) and 1 W10687098 (evaporator)

Near Colonnade Terrace, Hilton, NY 14468
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Ice maker fan not working . Installed the adapter kit with . After installing the ice maker adapter the ice maker fan started working . Customer will monitor. If problem persists order W10846539 ice maker fan . Cycled ice maker . Ice maker tested good . Evap fans are working and the door gaskets are sealing good . Adjusted fresh food section to recommend 37. And freezer to -2 . Unit tested good .

Near Gannett Rd, Lyons, NY 14489
Shaiman C.

Shaiman C.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Gasket in dispenser became unseated. Repaired gasket and spring in dispenser. Top rack is falling and third spray arm fell off. Repairing spray arm, rack, and installing dispenser repair kit. ; ordrng 1 W10712395 (ADJUSTER KIT) and 1 W10888684 (DETERGENT REPAIR KIT) and 1 WP3400918 (THIRD SPRAY ARM RETAINER) and 1 WPW10082853 (PIVOT CLIPS) and 1 WPW10327455 (THIRD SPRAY ARM)"

Near Guinevere Dr, Rochester, NY 14626
Dave F.

Dave F.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Replaced stops on the top racks for them falling off and one melting on the heater . Unit tested good .

Near Vineyard Hill, Fairport, NY 14450
Dave F.

Dave F.

DISHWASHER MAYTAG MDB8979SEZ0 Replaced adjusters and parts on the top rack . Tested unit in auto diagnostics. Unit tested good .

Near Musket Ln, Pittsford, NY 14534
Dave F.

Dave F.

MICROWAVE WHIRLPOOL KHMS1850SSS-0 Grill cover broken at the tabs. Needs new grill . Customer does not want to pay for the part. Unit can be fixed with part W10250593 .

Near Locke Dr, Pittsford, NY 14534
Evan E.

Evan E.

WASHER WHIRLPOOL MVWB855DC3 Replacing user interface due to unit not responding to commands. Unit would power up but when turning dial unit just Beeps repeatedly. Same response when selecting any key on touch pad. Replaced user interface. Unit will still not respond to commands. Control and UI are new but unit is still experiencing same result. Called techline. 7726070800. Techline recommended replacing console with new user interface cable. ; ordrng 1 W11112662 (CONSOLE )

Near Short Rd, Newark, NY 14513
Shaiman C.

Shaiman C.

DRYER KENMORE 110.7671269 "Igniter glows, but gas doesn’t light every time. Replaced coils. Unit testing good. ; used 1 279834 (COIL KIT) from stock"

Near Caroline St, Rochester, NY 14620
Evan E.

Evan E.

WASHER WHIRLPOOL WTW8040DW4 Replacing gear case due to seal going bad on gear case causing unit to produce loud squealing noise while spinning / agitating. Replaced gear case. Ran calibration cycle. Ran diagnostic cycle. Unit tested good

Near Harlowe Ln, Farmington, NY 14425
Evan E.

Evan E.

DISHWASHER WHIRLPOOL WDF520PADW0 Customer stated that unit was not cleaning dishes. Upon inspection discovered that unit was displaying code 7-1 for no heat. Unit is displaying this code because wash motor is failing to move water through cabinet. Therefore cooling the water and shutting off the heater. Unit needs sump & motor. Replaced sump & motor. Ran diagnostic cycle. Cleared codes. Unit tested good

Near Filkins St, Fairport, NY 14450
Evan E.

Evan E.

COOKTOP JENN AIR JED4430GB00 Documenting model/serial for possible recall

Near Watson Hulbert Rd, Fairport, NY 14450
David L.

David L.

REFRIGERATOR WHIRLPOOL WRT318FMDW01 Ice maker bail arm is getting stuck and not dropping down all the time. Quoted 171.61 for icemaker replacement. Waived service fee due to a different repair that was done less than 30 days ago. Customer refused to pay for repair and was upset that we wouldn’t do it for free. Left the premises. ; dspstn on spec-tagged invntry: 1 4317943 ICEMAKER

Near Northland Ave, Rochester, NY 14609
David L.

David L.

REFRIGERATOR KITCHENAID KSRV22FVMS02 Replaced damaged shaft and bin parts.

Near Lindsey Cir, Webster, NY 14580
David L.

David L.

REFRIGERATOR FRIGIDAIRE FGSC2335TF9 Replaced door. Customer provided part. Found door unpacked and sitting next to unit. Found one small pre existing dent on lower left portion of door. Documented with pics. Made customer aware of damage

Near Autumn Trail, Webster, NY 14580
David L.

David L.

REFRIGERATOR WHIRLPOOL WRT518SZFW Air returns were frozen. Significant gap in liner. Removed frost from freezer and air ducting. Sealed cabinet to liner. Customer to monitor

Near Burwell Rd, Irondequoit, NY 14617
David L.

David L.

OVEN MAYTAG MGT8800FZ00 Replaced burner head and adjusted simmer on front left burner due to burner not lighting. Burner lighting much better

Near North Dr, Rochester, NY 14612
Steve M.

Steve M.

WASHER WHIRLPOOL MVWB865GW0 Replaced console for F6e2 communication error. Applied dielectric grease to connections. Calibrated and tested. The washer tested good.

Near Poplar Hill Rd, Lima, NY 14485
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Replaced diffuser for to cold in Ff section. Raised temp in freezer. The refrigerator tests good

Near Wells Curtice Rd, Canandaigua, NY 14424
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRB329DMBW01 Lowered legs for better door closing. Caulked cabinet for warm air entering Ff compartment. The refrigerator tests good

Near Whitlock Rd, Irondequoit, NY 14609
Steve M.

Steve M.

DISHWASHER WHIRLPOOL WDF330PAHW0 Replaced upper rack rails and stoppers for persistent falling upper rack.

Near West Pkwy, Victor, NY 14564
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRT148FZDB00 "Sr# 7726019869 installed compressor, the unit is unrepairable due to oil in the system. Customer relations is going to replace unit."

Near Hathaway Dr, Farmington, NY 14425
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWC350AW0 "Customer concerned about the unit not locking. F5E2 error code stored. Unit would not lock in manual diagnostics. Foreign object stuck in the latch mechanism. Removed item, repair successful."

Near Jackson St, Rochester, NY 14621
Evan E.

Evan E.

DRYER MAYTAG SDG2606AWW Customer stated that unit is not heating. Ran test cycle and observed burner. Discovered that ignitor is glowing but coils are failing to release gas into burner cone. Replaced coils. Ran test cycle. Watched unit cycle flame on and off. Unit tested good ; used 1 279834 (COIL KIT) from stock

Near Lake Rd, Webster, NY 14580
Evan E.

Evan E.

DRYER WHIRLPOOL WED99HEDW0 Using dryer repair kit due to unit producing squealing while drum is spinning. Replaced all parts. Ran test cycle. Unit tested good

Near Kennedy Rd, Webster, NY 14580
Shaiman C.

Shaiman C.

DRYER MAYTAG MGDC415EW0 Washer on roller support was worn out causing the knocking noise. Installed maintenance kit. Unit testing good. ; used 1 4392065 (REPAIR KIT) from stock

Near Marsh St, Rochester, NY 14619
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WTW4816FW2 "Customer concerned about unit not going past wash, and lid not locking. Reports the unit will not lock during a regular cycle but will lock durning a drain and spin cycle. Does not vibrate anymore. F8E1 F0E1 error codes stored. Machine was overloaded upon arrival. Lid lock functions on command in manual diagnostics. Completed auto verification test, however made grinding noises during agitation and spin. Constant overloading of machine caused premature failure of the gear case. Replacing gear case, control board, cam, & shifter.; ordrng 1 W10721967 (SPLUTCH ) and 1 W10913953 (SHIFTER) and 1 W11170319 (CONTROL) and 1 W11255272 (GEAR CASE)"

Near Virginia Ave, Rochester, NY 14619
Evan E.

Evan E.

RANGE JENN AIR JES9800CAS02 Customer stated that unit will not respond to commands. Upon inspection discovered that ribbon cable was causing poor connection between user interface and main control. Replaced console and ran test preheat to 350. Unit heated up as it should. Tested keynoad functions. Unit tested good

Near East Ave, Rochester, NY 14618
Dave F.

Dave F.

REFRIGERATOR KENMORE 363.50622 Fill tube too the icemaker had fallen off . Reinstalled fill tube . Water valve is leaking needs part WR57X10026 . If ice maker doesn't work may need WR30X30972; ordrng 1 WR57X10026 (water valve)

Near 5 Points Rd, Rush, NY 14543
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS321SDHB01 Replaced harness and thermistor in freezer and main control on back for not defrosting properly. Defrost d evaporator again. Found water on floor behind refrigerator when I pulled it out. The water line connection from the house was loos and leaking. Dried up water and tightened connection. Tested and the waterline is no longer leaking.

Near Roberts Dr, Victor, NY 14564
David L.

David L.

REFRIGERATOR WHIRLPOOL WRT108FZDM05 Unit is freezing items in the fresh food section. Unit set at its lowest setting. Freezer temp is at 18 degrees. Frost build up on inlet of the evaporator. Suspecting a low side leak. Ordering evaporator and compressor; ordrng 1 W10836706 (evaporator) and 1 W11092625 (compressor)

Near Brockport, NY 14420
David L.

David L.

WASHER MAYTAG MVWC350AW1 Unit would not start due to a broken lid latch. Replaced latch and calibrated. Unit tested good; dspstn on spec-tagged invntry: 1 W10404050 SWITCH-LID

Near Ladue Rd, Brockport, NY 14420
Evan E.

Evan E.

RANGE MAYTAG MER8800FZ2 Replacing control and main wiring harness due to unit failing to keep oven light illuminated. Issue was with connector p6 on control and wiring harness connector. Replaced harness and control. Tested unit. Unit tested good

Near Winding Wood, Pittsford, NY 14534
Evan E.

Evan E.

WASHER WHIRLPOOL WTW4955HW1 Replacing control due to unit displaying stuck key error code (f2e1) causing customer not to select cycle. Replaced control. Replacing water valve due to unit displaying f8e1 code (long fill) for hot side of valve failing to actuate. Replaced water valve. Ran diagnostic cycle. Unit tested good

Near Pontiac St, Webster, NY 14580
Evan E.

Evan E.

COOKTOP WHIRLPOOL WFE320M0ES2 Replacing right front burner due to burner causing unit to display hot surface indicator even after burner has been off for several hours. Replaced right front burner. Tested burner. Unit tested good.

Near Salori Ct, Webster, NY 14580
Evan E.

Evan E.

DISHWASHER WHIRLPOOL WDF750SAYM3 "Customer stated that unit is not drying items and items are not coming out clean. Upon inspection checked for error codes. Unit is displaying code for f6e6 for cool water entering machine and also f7e1 for no heat. Ohmed out owi sensor at p12 connector between pins p1 and p3 did not get reading that tech sheet called for. Sensor is failing to read correct temperature of water. Unit needs temp sensor. Ordering sensor ; ordrng 1 WPW10705575 (OWI SENSOR), dspstn on spec-tagged invntry: 1 WPW10605057 PUMP"

Near Rondo Ln, Webster, NY 14580
Evan E.

Evan E.

RANGE KITCHENAID KGRS202BBL0 "Customer stated that unit would light oven and preheat for about 30-40 seconds and then flame would go out. Issue will happen on all functions( bake ,broil convect bake , etc.) checked for error codes. No codes were present. Ohmed out temperature sensor. Sensor tested good. Tech has experienced this issue in the past with connection at sensor causing issue at times. Secured connection and ran test preheat. Unit preheated to 350 as it should. Ran test Broil. Unit continued to heat as it should. Can not replicate issue at this time. If issue persists. Tech recommending replacement of sensor and also hardwiring new sensor in. Collecting service call fee at this time . Temp sensor : WPW10181986"

Near Jackson Rd, Penfield, NY 14526
Shaiman C.

Shaiman C.

WASHER AMANA NTW4516FW3 "Customer reports the unit fills to the top with water, no matter how much clothes are in the unit, then drains. F8E1 error code stored. Unit completed auto test with no issues. Suspecting a failed control board. ; ordrng 1 W11170317 (CONTROL)"

Near Troup St, Rochester, NY 14611
Shaiman C.

Shaiman C.

DISHWASHER MAYTAG MDB4949SHZ0 New part appears to be damaged/used. Reordering. ; ordrng 1 WPW10591570 (SUMP MOTOR)

Near W Ridge Rd, Rochester, NY 14626
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWX655DW0 "Customer states unit will not spin out. Machine is unresponsive, unable to get unit into diagnostics to test functions. Control board should be replaced in order to continue diagnosis. ; ordrng 1 W10625696 (CONTROL BOARD)"

Near Desmond Rd, Rochester, NY 14616
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WFW6620HC0 F0E5 error code stored. Ran auto test with 4 towels in the machine. Machine did have some vibration present. Inspected the rotor and shocks for stability and security as suggested by tech line agent. No issues seem to be present. Informed customer that the pedestal will cause slightly more vibration than normal. SR: 7726053044

Near Manitou Rd, Hilton, NY 14468
Shaiman C.

Shaiman C.

WASHER KENMORE 110.2513241 Unit does not turn on. Drain pump continuously trying to run. Drain pump and control should be replaced. Customer declined further repair.

Near Westgate Dr, Irondequoit, NY 14617
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 Replaced damaged reservoir tubing. Leak tested all connections before reinstalling the refrigerator.

Near Greenway Blvd, Churchville, NY 14428
David L.

David L.

REFRIGERATOR MAYTAG MFI2269FRZ Replaced cover and torn gaskets

Near Bloss St, Rochester, NY 14608
David L.

David L.

DISHWASHER FRIGIDAIRE NA1345 Installed spray arm. Customer had the part could not read mod/ser

Near Goodman St N, Rochester, NY 14607
David L.

David L.

FREEZER WHIRLPOOL WRX988SIBM01 Replaced control due to intermittent cooling issue. Customer to monitor.

Near Highland Ave, Rochester, NY 14610
David L.

David L.

DISHWASHER KITCHENAID KUDL15FXSS6 Unit is leaking through the diverter on the sump assembly. Ordering sump. ; ordrng 1 WPW10455260 (pump&motor)

Near Granger Cir, Webster, NY 14580
David L.

David L.

WASHER AMANA NTW4516FW1 Replaced drain pump due to unit not draining. Calibrated and tested in diagnostics. Unit tested good

Near Washington Ave, Irondequoit, NY 14617
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL KBSD618ESS01 "Replaced ice door motor, ui and pad for not always opening ice door. Tested multiple times and it worked as expected. The trim above the refrigerator is lower then the cabinet, so the top cabinet access panel does not open properly."

Near Windham Hill, Mendon, NY 14506
Steve M.

Steve M.

WASHER MAYTAG MVWB850YW1 Found the washer had been leaking and the motor and rotor are corroded. The. Osteoclasts the repair will outweigh the cost of new washer ; dspstn on spec-tagged invntry: 1 W10435302 BEARING and 1 WPW10178988 SENSOR

Near Whitney Road East, Fairport, NY 14450
Steve M.

Steve M.

RANGE WHIRLPOOL WFE515S0ES0 Found the wire harness on the main control had a loose connection causing light to stay on. Fastened and tightened wire and the range tests good

Near Crossing Creek Dr, Fairport, NY 14450
Steve M.

Steve M.

DISHWASHER AMANA ADB1400AGS1 Lowered back legs and squared unit for leaking at center of door. Filled and drained multiple times and the leak stopped.

Near Garson Ave, Rochester, NY 14609
Steve M.

Steve M.

DRYER MAYTAG MEDB850WQ0 Replaced main control for board failure. The dryer tested good.

Near Antlers Dr, Rochester, NY 14618
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KRFC302EBL Replaced ice maker for no ice. Found the water to unit is off. The customer needs a new saddle valve.

Near Country Club Dr, Rochester, NY 14618
David L.

David L.

OVEN WHIRLPOOL WEG750H0HZ0 "Replaced cooling fan due to hall sensor failure. Preheated oven to test. Unit is still failing toPower on the cooling fan. Ordering control. ; ordrng 1 W11205353 (cntrl-elec), dspstn on spec-tagged invntry: 1 W11107275 BLOWER"

Near North Ave, Rochester, NY 14626
Dave F.

Dave F.

MICROWAVE KITCHENAID KCMS2055SSS2 Replaced magnetron and diode due to not heating . Tested unit . Tested good .

Near Bowns Hill Ln, Fairport, NY 14450
Dave F.

Dave F.

DISHWASHER WHIRLPOOL WDT750SAHZ0 F4E3 wash pump failure F7E1 heater on error . Dishwasher needs new wash pump W11087376 . Ordering control in case W11305297 . Whirlpool auth WMH3600APL1 ; ordrng 1 W11087376 (pump&motor) and 1 W11305297 (cntrl-elec)

Near Westside Dr, Rochester, NY 14624
Steve M.

Steve M.

DRYER MAYTAG MGD7000XG0 Replaced rollers and idler with repair kit for squealing. The dryer tests good ; used 1 4392067 (REPAIR KIT) from stock

Near Morningside Park, Pittsford, NY 14534
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRB322DMBB00 Door gasket not even all the way around . Sealed cabinet. Heated gasket and shimmed top of T bracket on freezer door to push the gasket out so that is shuts evenly . Freezer door is sealing as expected . Fresh food door is hard to open . Explained that it's typical with this style of unit that the door is harder to pull as it's sealing. Called techline SR 7726051916 documented things at have been done .

Near Sands Rd, Rochester, NY 14624
Dave F.

Dave F.

DRYER MAYTAG MEDC465HW0 Tested dryer . Dryer is heating . Tried in time dry and auto .checked temperatures of exhaust . Temperatures within range . Unit is working as expected.

Near Lake Ave, Rochester, NY 14613
Dave F.

Dave F.

WASHER ROPER RTW4516FW2 Drain pump was stuck on . Canceled drain pump . Checked pressure hose . Reseated connections at control . Calibrated unit and tested in auto diagnostics. Unit tested good .

Near William Warfield Dr, Rochester, NY 14605
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL GB2FHDXWQ02 Drain tube was plugged replaced drain tube unit is more the five years old . S Code S38253 . Drain tube is covered. Defrosted drain hole . Tested unit . Tested good .; used 1 W10619951 (TUBE-DRAIN) from stock

Near Midland Ave, Rochester, NY 14621
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WTW5000DW Unit would not turn on. Indicator light in board was not illuminated. Replaced control. Unit testing good.

Near Dakota St, Rochester, NY 14611
Dave F.

Dave F.

FREEZER WHIRLPOOL WZF34X20DW01 Defrost thermistor was loose and not getting a good connection on the evaporator causing the unit to frost up . Put unit in diagnostics. Heater works . Foil taped and zip to the defrost thermistor. Gasket is good . Unit is now working as expected.

Near Rochester Rd, Lakeville, NY 14480
Dave F.

Dave F.

REFRIGERATOR GE PFCS1RKZHSS Installed new ice maker . Checked temperatures in freezer -7 could feel the air blowing from the freezer through the cabinet and into the door where the ice maker is new ice maker cycle . Customer will monitor.

Near Fairport, NY 14450
Dave F.

Dave F.

DRYER WHIRLPOOL MED6630HW0 Dryer having long dry times . Tested vent . Tested bad . Customer will have vent replaced and call if anymore issues occur.

Near Dakeland Rd, Rochester, NY 14617
Dave F.

Dave F.

WASHER KENMORE 11047512603 Power going to control but not send power to user interface. Unit needs control WPW10525353 customer is going to think about repair. Charge service fee . Ordering part if customer wants to move forward . ; ordrng 1 WPW10525353 (cntrl-elec)

Near Highland Ave, Rochester, NY 14620
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL GI5FSAXVY02 Buttons to the user interface are lighting up when pushed . When you push the freezer temp up button the ice dispenser door to open and freezer down to close . Unit will not go into diagnostics. Unit needs new control WPW10310240 ; ordrng 1 WPW10310240 (cntrl-elec)

Near Maryview Dr, Webster, NY 14580
Evan E.

Evan E.

WASHER MAYTAG MVWX655DW0 Customer stated that unit was not agitating. Upon inspection discovered that teeth inside wash plate had worn away. Unit will need new wash plate. Ordering wash plate Quoted $34.95 for labor ; ordrng 1 W10902814 (WASHPLATE )

Near Parham Dr, Penfield, NY 14526
David L.

David L.

REFRIGERATOR KITCHENAID KRFC704FBS00 "Fresh food evaporator showing signs of frosting in the fresh food section. Fresh food section at 37 freezer at 0 oldVersion of control is still in the unit. Ordering control and cover. SR7726034560S Code: S? 27311S Code covers Replacement Control, Replacement Evaporator Cover and 2X labor.; ordrng 1 W10815735 (cover-evap) and 1 W11332011 (CONTROL)"

Near Dean Rd, Spencerport, NY 14559
David L.

David L.

REFRIGERATOR WHIRLPOOL WRS325SDHZ0 Had to reorder ice door kit. ; ordrng 1 W11172794 (door-ice)

Near Autumn Breeze Ln, Ontario, NY 14519
David L.

David L.

REFRIGERATOR WHIRLPOOL WRT314TFDW00 Unit is not cooling due to a low side leak. Ordering evaporator and compressor. ; ordrng 1 482801 (mount-tray) and 1 W10836706 (evaporator) and 1 WPW10507886 (compressor)

Near Field St, Rochester, NY 14620
Steve M.

Steve M.

WASHER WHIRLPOOL WFW72HEDW Replaced trap and pressure sensor for F3e1 pressure error. Customer is using splashless bleach. Told customer that thickener agent in the splashless bleach can cause pressure sensor issues with front load washers.

Near Philmore Ave, Caledonia, NY 14423
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF560SMYM00 The evaporator was frozen again with thick clear ice. Defrosting is being terminated too early allowing frost to re freeze. Removed ice and replaced the defrost thermistor; used 1 WPW10383615 (THERMISTER-FREEZER) from stock

Near Ridgeview Dr, East Rochester, NY 14445
Evan E.

Evan E.

RANGE WHIRLPOOL WFG770H0FZ0 Customer stated that they are smelling gas while unit is preheating on bake or broil cycle. Ran preheat. Could smell scent customer was referring to smell did not smell like natural gas but more like a kerosene smell. Called techline to document findings SR: 7726037231Techline recommendation was inspection of flue to ensure nothing was inside flue. Flue is clear. Ordering replacement flue ; ordrng 1 W10314347 (FLUE) and 1 W11243157 (FLUE UPPER )

Near Millford Crossing, Penfield, NY 14526
David L.

David L.

DRYER WHIRLPOOL WED97HEDW0 Replaced worn rollers and idler with service kit along with the drive belt. Unit tested good. ; used 1 4392067 (REPAIR KIT) from stock

Near Wenlock Rd, Fairport, NY 14450
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 Removed small build up of ice near freezer fan that was causing a noise. Temperatures testing good customer to monitor; dspstn on spec-tagged invntry: 1 W11032800 MOTOR-EVAP

Near Lauren Ct, Webster, NY 14580
David L.

David L.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Ice maker has a lost position error. Replaced ice maker. Customer toMonitor

Near Woodfield Dr, Webster, NY 14580
Dave F.

Dave F.

DRYER WHIRLPOOL WGD92HEFC0 Door glass seal is missing on the outside of the glass . Ordering the seal . Unit long dry times are due to venting . Used vent tested . Vent tested bad . Customer will take care of vent .; rqstng P&A on 1 W11126230 (seal)

Near Elmwood Ave, Rochester, NY 14618
Dave F.

Dave F.

RANGE KITCHENAID KSGG700ESS1 Called techline SR 7726035078 . Breaker popping when unit is ran in broil . Tested another outlet . Tried broil on another outlet . Tested good and unit was heating . Tested broil element 11 ohms . Checked wiring everything is connected . Unit may have breaker issue . Unit tested good .

Near Wood St, Canandaigua, NY 14424
Dave F.

Dave F.

REFRIGERATOR KENMORE 106.9650382 Unit is not cooling . Compressor is running . Evap fan is running . Both sections are warm . There is no refrigerant. Customer is going to seek new unit .

Near Knapp Rd, Canandaigua, NY 14424
Evan E.

Evan E.

DISHWASHER FRIGIDAIRE FDB2410HIB2A Replacing drain pump due to windings inside pump failing causing unit to sound very loud while running. Replaced pump. Ran test cycle. Unit tested good

Near Copper Woods, Pittsford, NY 14534
David L.

David L.

DRYER WHIRLPOOL RGD4516FW0 Unit is not heating intermittently. Saw dryer not light ordering flameSensor burner and cut off ; ordrng 1 W10823508 (burner-gas) and 1 W11050897 (cutoff-tml) and 1 WP338906 (sensor)

Near Rockway Dr, Rochester, NY 14612
Steve M.

Steve M.

REFRIGERATOR MAYTAG MVWB955FC0 Replaced control for pressure sensor error code that was preventing wash. The washer tested good.

Near Covington Woods, Pittsford, NY 14534
Steve M.

Steve M.

REFRIGERATOR KENMORE 106.5736701 Snaked drain and the drain tested good. Covered under appliance tec warranty.

Near Heatherhurst Dr, Pittsford, NY 14534
Evan E.

Evan E.

WASHER MAYTAG MVWX655DW0 Customer stated that unit was not agitating. Upon inspection discovered that teeth inside wash plate had worn away. Unit will need new wash plate. Ordering wash plate Quoted $34.95 for labor ; ordrng 1 W10902814 (WASHPLATE )

Near Parham Dr, Penfield, NY 14526
Evan E.

Evan E.

COOKTOP KITCHENAID KFGU706VSS01 Customer stated that unit was causing chattering sounds after burners have been on for extended period of time. Transformer had been previously replaced but unit was still experiencing issue. Suspecting regulator issue after seeing video customer had taken of issue. Replaced regulator. Ran unit with burner on for about 40 mins. Could not replicate noise. Unit tested good

Near Cardogan Square, Rochester, NY 14625
Evan E.

Evan E.

REFRIGERATOR KITCHENAID KRFF305ESS02 Scheduling appointment for customer for 10/10 ; schdld next appmnt for 10/10 THU !

Near Harvest Walk, Webster, NY 14580
Evan E.

Evan E.

WASHER MAYTAG MVWC465HW2 Customer stated that unit was producing banging noise in final spin when washing smaller load on normal cycle. Suspension has been previously replaced on unit. Called techline to document issue due to multiple visits. Techline has technician inspect drive hub. Teeth on drive hub are not rounded or broken. Drive hub passes visual inspection. Due to suspension being replaced and drive hub checking out techline advised tech to speak with customer about proper loading and cycle selection. SR: 7726038414

Near Miyah Dr, Webster, NY 14580
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Replaced both doors for rust on arrival. The doors tested good.

Near Elton St, Rochester, NY 14607
Dave F.

Dave F.

REFRIGERATOR JENN AIR JF42SSFXDA02 Replaced slides and icemaker . Cycled ice maker. Unit tested good .

Near Woodworth St, Victor, NY 14564
Steve M.

Steve M.

DISHWASHER WHIRLPOOL WDT920SADM3 Ordering spray arms and tower for arms not spinning. ; ordrng 1 W10837249 (spray arm lower) and 1 W10843168 (manifold) and 1 W10861745 (tube-feed) and 1 WP3400918 (upper spray arm ret) and 1 WPW10327455 (spray arm upper)

Near 5 Points Rd, Honeoye Falls, NY 14472
Dave F.

Dave F.

RANGE JENN AIR JDS9860CDB00 Replaced sensor. Replaced harness . Tested unit . Unit tested good .

Near Poplar St, Macedon, NY 14502
Dave F.

Dave F.

OVEN KITCHENAID KEBC247VSS02 Inner glass door is broken . Broiler is shorting out .ordering glass and broiler element ; ordrng 1 WP4449247 (glass-door) and 1 WPW10207400 (elmnt-brol)

Near Crandon Way, Rochester, NY 14618
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KSRP22FNSS00 Ice maker fill tube frozen . Thawed fill tube . Ice maker cycled . Water is very slow customer needs to water tap to refrigerator.

Near Crandon Way, Rochester, NY 14618
Steve M.

Steve M.

RANGE WHIRLPOOL SF395LEE0 Tested all burner gas valves for gas valve. No bubbles during bubble test. No gas smell. Bubble tested all the connections in the back of range. No bubbles and no smell.

Near Irvington Rd, Rochester, NY 14620
Steve M.

Steve M.

REFRIGERATOR MAYTAG MFW2055FRZ00 Found the freezer evaporator fan was full of ice. No ice or frost on evaporator. Removed frost and ice. The refrigerator tests good.

Near Bonnie Brae Ave, Rochester, NY 14618
Dave F.

Dave F.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Top rack adjusters broken . Replaced adjusters . Tested unit . Tested good . Gave best tips for usage.

Near Pennemite Rd, Livonia, NY 14487
Steve M.

Steve M.

WASHER MAYTAG MHW5500FW1 Replaced ui for no operation. The washer tests good.

Near E Henrietta Rd, Rush, NY 14543
David L.

David L.

REFRIGERATOR WHIRLPOOL MRT311FFFZ Adjusted door hinge so that door would close and seal properly. Door is sealing well

Near Alfonso Dr, Rochester, NY 14626
Steve M.

Steve M.

DISHWASHER GE GLD4408R10WW Found user interface not responsive. Quoted customer for new UI replacement. Customer is going to replace

Near Fairfield Dr, Brighton, NY 14620
Steve M.

Steve M.

DISHWASHER MAYTAG MDB8989SHZ0 Replaced upper rack rails. Reinstalled dishwasher. Found soap dispenser is leaking. Ordering dispenser; ordrng 1 W10861000 (detergent dispenser)

Near Hillbridge Dr, Rochester, NY 14612
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Found ice maker was separated from fan housing and water was not going into ice maker. Removed and reassembled ice maker. The ice maker tested good.

Near Acorn Valley Trail, Rochester, NY 14624
Steve M.

Steve M.

DISHWASHER AMANA ADB1300AFS1 "Found the motor is tripping to start but kicking off. The electric is run behind dishwasher and wire nutted to another wire. The wire is pinched at the frame. Informed customer to get wiring repaired before we can safely work on dishwasher. Ordering motor and control. The unit is. It fastened to countertop. Ordering brackets also; ordrng 1 W10906422 (elect,control board) and 2 WP8269145 (brckt-mtg)s and 1 WPW10591570 (pump&motor)"

Near Farragut St, Rochester, NY 14611
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS315SNHM01 Found the warm air return to the freezer was plugged with foam. Removed foam and the air started flowing to FF compartment. The refrigerator tests good

Near Stone Rd, Rochester, NY 14615
Dave F.

Dave F.

DRYER WHIRLPOOL WGD5620HW0 "F3E3 inlet thermistor open or short error . Found service pointer for unit W11395626 that talks about issue . Checked connections at control and reseated all wires . Ordering thermistor WP8577274 , thermostat WP3391912, thermal cutoff WP8573713, thermal fuse W10909685; ordrng 1 W10909685 (fuse-thrml) and 1 WP3391912 (thermostat) and 1 WP8573713 (thermal cut off fuse) and 1 WP8577274 (thermistor)"

Near Recreation Dr, Canandaigua, NY 14424
Steve M.

Steve M.

DISHWASHER WHIRLPOOL WDT710PAHW Found a spoon under floor switch causing no water to enter dishwasher. Removed spoon and tested the dishwasher tests good

Near Harbor Hill Dr, Rochester, NY 14617
Evan E.

Evan E.

REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Customer stated that unit is dispensing crushed ice when it should dispense cubed. Tested ice chute. Discovered that chute seal is not sealing properly on ice bin allowing moisture inside ice bin. Ordering seal and ice bin ; ordrng 1 W11185686 (ICE BIN) and 1 WPW10287601 (CHUTE SEAL)

Near Bluestone Hollow, Webster, NY 14580
Evan E.

Evan E.

WASHER MAYTAG MVWC465HW2 Replacing pressure hose due to original hose having small hole in hose causing unit to display f8e1 code for long fill/no fill. Ran test cycle unit completed cycle as it should. Customer is stating that unit is still causing banging noise while in high spin on certain loads mostly while using normal setting. Explained to customer that normal setting uses minimal amount of water causing items to bunch up during agitation therefore causing an unbalanced load. Customer feels that machine performance is differing from when was purchased. Technician has made cycle and load suggestions for Customer to try for better results. Unit itself tested good ; dspstn on spec-tagged invntry: 1 WP353244 HOSE

Near Miyah Dr, Webster, NY 14580
Evan E.

Evan E.

WASHER WHIRLPOOL CET9100GQ0 Customer stated that unit would not spin or agitate. Ran diagnostic quick test cycle. Unit filled and drained up would never spin. Removed Lower kick panel to inspect motor. Removed Harness connector from motor. Discovered connector on harness was not fully seated in connector. Reinstalled connector Ns ran quick test cycle. Unit is now spinning and agitating as it should. Ran on normal wash cycle to confirm function. Unit tested good

Near Ridge Rd, Williamson, NY 14589
Evan E.

Evan E.

DISHWASHER MAYTAG MDB8551AWB Customer stated that unit was shutting off after running for 3 mins. Ran unit upon arrival. Could not replicate issue while in home. Customer informed tech that cycle was run night prior to visit and unit completed cycle as it should. Suspecting a control issue but unable to determine due to unit functioning as it should. Customer to monitor and contact office if issue persists. Control part # WPW10218837 collecting service call fee WPW10218837

Near Wild Mallard Trail, Webster, NY 14580
Evan E.

Evan E.

REFRIGERATOR KITCHENAID KFCS22EVMS5 Customer stated that unit was leaking water. Upon inspection discovered that drain hole for evaporator was plugged with frozen water due to drain tube failing. Replaced drain tube with updated drain tube and steamed evaporator. Installed new drain tube. Unit tested good S38253 ; used 1 W10619951 (TUBE-DRAIN) from stock

Near Ohstrom Park, Webster, NY 14580
Evan E.

Evan E.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Customer stated that unit was not heating. Upon inspection discovered that heater tested open. Unit also had error code for no heat 7-1. Replaced heater and ran diagnostic cycle. Confirmed heater function. Unit tested good

Near Ontario Dr, Ontario, NY 14519
David L.

David L.

OVEN WHIRLPOOL WFE505W0JZ Replaced broken door glass

Near W Ridge Rd, Rochester, NY 14626
David L.

David L.

REFRIGERATOR AMANA ART318FFDW03 Replaced locked up compressor. Recharged. Unit began cooling

Near Lake Ave, Rochester, NY 14613
David L.

David L.

REFRIGERATOR WHIRLPOOL WRT311FZDM00 Replaced ADC and bi metal due to unit not defrosting customer toMonitor

Near Forgham Rd, Rochester, NY 14616
Dave F.

Dave F.

OVEN WHIRLPOOL WFE505W0HS1 Trim around the outer glass was coming off . Heated up the trim to restick the adhesive foam . Trim is now sticking as expected

Near Co Rd 7, Shortsville, NY 14548

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