Local Reviews
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Steve M.
RANGE AMANA AGR5330BAW3 Found front right and left gas tubes from valve to orifice are cracked. Ordering both. ; ordrng 1 W10620002 (venturiFRONT LEFT) and 1 W10861724 (venturi RIGHT FRONT)
Evan E.
DRYER MAYTAG LDG9316AAM Customer stated unit was not heating.Upon inspection tested thermal fuse and thermal cut off both tested good. Thermostat is failing to send power to ignitor Ignitor is failing to receive power while unit is running. Ordering thermostat; ordrng 1 WP307250 (thermostat)
Evan E.
DRYER MAYTAG MGDB835DW4 Installing door catch due to unit missing catch. Ordering door strike due to original strike being bent and not latching properly.Ordering strike; ordrng 1 WPW10111888 (plate)
Dave F.
RANGE KITCHENAID KFGD500EWH04 Center burner not lighting. Something had gotten inside where the ignitor was and was drawing the spark away from the Burner . Stove top has a little bit of orange in the flames . Burners have been cleaned . Customer concerned over orange flame . Found no Sooting. Called techline SR 7724029086 said it was more of a visual thing . Ordering gas regulator WPW10546238 . ; rqstng P&A on 1 WPW10546238 (valve-gas)
Dave F.
REFRIGERATOR WHIRLPOOL WRS325FDAB02 Icemaker has crack in it causing it to leak from the front . Ordering new ice maker WPW10300022; rqstng P&A on 1 WPW10300022 (icemaker)
Dave F.
WASHER AMANA NTW4516FW1 F7 E5 error code shift fault . The cam gears are ground down. Because the actuator was not functioning correctly. Needs new cam and actuator and Gear case .; rqstng P&A on 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11255272 (GEARCASE)
David L.
DISHWASHER WHIRLPOOL WDF520PADB7 "Spray arms clogged, ordering new spray arms.; ordrng 1 WPW10317197 (upper spray arm) and 1 WPW10319027 (spray arm)"
David L.
DISHWASHER WHIRLPOOL GU3600XTVY2 Ran unit. Unit began to leak significantly fro underneath after about 25 min. Found small hole on the drain hose ordering drain hose; ordrng 1 8269144A (drain hose)
David L.
WASHER WHIRLPOOL WFW92HEFW0 Unit detecting an unbalanced load. Replacing ACU. ; ordrng 1 W11201293 (CONTROL )
David L.
REFRIGERATOR WHIRLPOOL WRF532SMHV00 Replaced RH door. Badge to be shipped direct.; ordrng 1 W11223753SHIPDIRECT (SHIP DIRECT)
Gary T.
DISHWASHER WHIRLPOOL WDT720PADW2 Ordering door springs to replace weak door springs.; rqstng P&A on 2 WPW10337934 (spring)s
Dave F.
DRYER WHIRLPOOL WED92HEFW0 "Dryer has no heat . Tested element , thermal fuse and hi limit . Tested good . Dryer needs thermistor and thermostat. ; rqstng P&A on 1 WP8557403 (thrmst-fix) and 1 WP8577274 (thermistor)"
Gary T.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Right hand refrigerator door hinge cup is broken and door will not close properly, ordering door.; rqstng P&A on 1 LW10413519 (dor-fip ms) and 1 WPW10481434 (nameplate), states that autho needed"
Gary T.
RANGE WHIRLPOOL WFC310S0EW0 "2 front Element frame is falling off the element. Ordering element.; ordrng 1 WPW10259868*SENDDIRECTTOTHECUSTOMER* (elmnt-surf), dspstn on spec-tagged invntry: 1 814399 RCPTCL-ELM"
Steve M.
RANGE AMANA ACR4503SFW2 Found the left front infinite switch is not sending power to burner. Found the right rear burner is sending a small amount of electric to burner while off. Orderings both switches. Replaced right rear burner with same result. ; ordrng 2 WP3149404 (switch-inf)s
Dave F.
WASHER MAYTAG MVWX655DW1 Belt on washer had fallen off and gotten caught and was shredded. Ordering new belt . ; ordrng 1 W11239857 (BELT)
Gary T.
REFRIGERATOR WHIRLPOOL WRS325FDAB02 Unit is shutting sowing and thawing out on its own ordering controls that are intermittently shutting down.; rqstng P&A on 1 WPW10366605 (cntrl-elec) and 1 WPW10397957 (cntrl-elec)
Evan E.
WASHER WHIRLPOOL WFW75HEFW0 Customer state unit is flashing error code and end of wash cycle. F3E1 was only stored error code (water level system error) Inspected pressure hose and air trap and pressure switch Checked harness for continuity Pressure switch it failing Ordering pressure switch ; ordrng 1 WPW10448876 (switch-wl)
Evan E.
RANGE WHIRLPOOL WFG505M0BS2 Customer stated that outer door glass had shattered and handle was falling offUpon inspection discovered Handle for screw is missing and adhesive holding glass had come detached causing glass to break.Ordering replacement screws and door glass; ordrng 1 W11176456 (DOOR GLASS ) and 2 WPW10277003 (screw)s and 1 WPW10535776 (glass-door)
David L.
REFRIGERATOR KITCHENAID KRMF706ESS01 Unit is unresponsive intermittently. Suspecting a control failure. Ordering controls; rqstng P&A on 1 W10804160 (cntrl-elec) and 1 WPW10624574 (cntrl-elec) and 1 WPW10675033 (cntrl-elec) and 1 WPW10769076 (cntrl-elec)
David L.
DISHWASHER KITCHENAID KDTE254ESS3 Fill valve has cracked and caused water to spray on the kitchen floor. Ordering valve. Sr 77240187766 documented with techline. Did not touch water supply as it was off. Pictures attached ; ordrng 1 W10872255 (valve)
David L.
REFRIGERATOR WHIRLPOOL WRX735SDBM04 Upper led module is flickering and dim. Ordering module. ; ordrng 1 W11043011 (module)
Gary T.
REFRIGERATOR MAYTAG MFF2258FEZ02 Installed bin and tightened door handle that was showing a gap as best as possible
Gary T.
REFRIGERATOR WHIRLPOOL WRB329DMBB00 Replaced noisy damper assembly.
Gary T.
REFRIGERATOR WHIRLPOOL WRT318FZDM02 Replaced leaking evaporator causing no cool
Evan E.
WASHER MAYTAG MVWB765FW1 Customer stated unit was still leaving white spots on dark clothing even after cleaning unit and attempting to use different soaps and using second rinse for every load.Removed tub ring to inspect walls of outer tub could not see and dried soap or debris on tub wall.Filled unit with water did not see any over sudszing present. Cannot find issue with unit itself.Unit is functioning as it should Called techline to document findings SR: 7723860980Techline stating that loading properly is essential to unit functioning correctly. Went over this with customer.
Evan E.
DISHWASHER KITCHENAID KUDM01TJBS0 Customer stated unit was not draining at end of cycle. inspected pump to confirm impeller was spinning.Impeller was spinning but struggling to do so under loadReplaced pump Ran test cycle Unit tested good
Evan E.
RANGE FRIGIDAIRE GLEF378CSB Customer stated door was locked and unit would not heat. Was able to get door open after prying lock open. Tested unit on bake Control board is failing to send power to bake element Broil element is working as it should Quoted customer to replace board Customer does not want to proceed at this time due to cost of repair. Collecting s/c fee
Evan E.
WASHER WHIRLPOOL CAE2743BQ0 Replacing coin chute due to old chute not acknowledging when money was inserted to start cycleReplaced coin chute Ran test cycle Unit tested good
David L.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Wire harness was interfering with the filltube casing water to splash. Replaced ice maker mold with icemaker with tighter clips. Customer to monitor.
Steve M.
REFRIGERATOR KITCHENAID KRFC704FBS00 Replaced all the control board as per manufacturer tech line instructions for no lights and unresponsive UI. The UI I put in had a broken tab. Ordering another tab. The refrigerator tested good. ; ordrng 1 W11039890 (cntrl-elec)
David L.
WASHER FRIGIDAIRE FFLE3911QW0 Found a missing screw on the rear of the dryer drum causing a loud thumping noise. Reinstalled screw. Unit now sounds much quieter. Tested washer. Washer testing good
David L.
REFRIGERATOR WHIRLPOOL W4TXNWFWQ02 Door was left open causing the air returns to freeze over. Customer has steel wool blocking hem as well. Unit is empty. Customer is going to thaw and remove steel wool.
David L.
OVEN KITCHENAID KODE500EBS02 Called tech line due to reoccurring stuck key error. Put foil tape over vent seams near console. Customer to monitor.7724016051
Steve M.
RANGE JENN AIR JDS9860CDB00 Ordering blower motor for grinding in high speed. ; rqstng P&A on 1 WPW10201322 (motor-blwr)
Steve M.
REFRIGERATOR WHIRLPOOL WRF555SDFZ00 "Found the ice maker is not calling for water and the auger motor is shorted. Ordering auger motor. ; rqstng P&A on 1 WP63052-2 (impeller) and 1 WPW10309868 (motor), dspstn on spec-tagged invntry: 1 W10882923 ICEMAKER"
David L.
WASHER WHIRLPOOL CAE2743BQ0 Unit was to completing cycles due to a long fill error water is restricted at the shut off. Recommending that the customer have a licensed plumber repair as it is also leaking slightly currently.
Gary T.
WASHER WHIRLPOOL WFW9150WW01 "Unit has a torn bellows, ordering bellows. $100.00 paid on job 79015, will collect t total on return.; ordrng 1 WPW10381562 (bellow)"
David L.
RANGE WHIRLPOOL WFE550S0HZ0 Storage drawer would not close properly due to panel screw holes being mis- aligned replaced panel and was able to attach properly.
David L.
DISHWASHER WHIRLPOOL GU3600XTVY2 Customer is experiencing an intermittent leak. Ran a test cycle. Unit had significant sudsing with an empty dispenser. Recommending they flush with vegetable oil and use less detergent. Pics attached. Ran unit with vegetable oil before leaving to clear.
Gary T.
REFRIGERATOR WHIRLPOOL ABR1922FES Re-routed icemaker wiring harness that was blocking the ice shut off arm
Dave F.
DISHWASHER KITCHENAID KDFE104DSS2 Dishwasher not turning on. Power cycled. Nothing happened . Replaced user interface. Dishwasher is now working as expected.
Dave F.
DISHWASHER WHIRLPOOL WDT710PAYM6 F7 E1 Error code . Found heater wasn't turning on dishwasher is not getting the moisture out of the washer and it causing it to build up mildew . Quoted customer for repair to replaced heating element . Customer will look into buying a new dishwasher .
Dave F.
REFRIGERATOR AMANA ARB2517CSL Icemaker leaking . Checked fill tube and water flow . Tested good . Replaced ice maker . Tested ice maker tested good .; dspstn on spec-tagged invntry: 1 D7824706Q ICEMAKER
Dave F.
DISHWASHER WHIRLPOOL WDF331PAHW0 Dishwasher not draining found debris is drain pump . Removed debris and tested washer in auto diagnostics . Dishwasher tested good .
Dave F.
DRYER MAYTAG MEDB700BW0 Dryer belt for motor and blower dry rotted . Replaced belt and cleaned dryer .tested dryer . Tested good .
Dave F.
WASHER WHIRLPOOL MVWB766FW1 Replaced water housing due to making high pitch noise when water was enter the washer . Tested washer tested good .
Steve M.
RANGE AMANA AGR6603SFS0 Replaced gas valve for broken electric connections. The range tested good.
Steve M.
DISHWASHER GE GDF650SGJ0BB The dishwasher sound is the fan. The fan sounds are normal. The dishwasher tested good.
Steve M.
DISHWASHER KITCHENAID KUDP02CRBL1 Found the copper cover was plugged. Removed debris and the copper tested good. Tested dishwasher and the dishwasher tested good. ; dspstn on spec-tagged invntry: 1 W10083957V CHOPPER 4 BLADE and 1 WPW10757217 MOTOR-PUMP
Steve M.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Found fresh food evaporator full of Frost. Removed Frost. Caulked door liner and drain tube where it meets the cabinet by the compressor. Moved evaporator line that were touching right next to thermistor.
Dave F.
WASHER FRIGIDAIRE ATF6700FS1 Washer door needs striker and door lock is broken . Hinge is sagging and that is what caused the door lock and striker to break . Quoted customer for job with all parts and labor 134.95 . Customer decided to look into purchasing a new washer . Also looked at dryer .needs front panel .
Steve M.
RANGE KITCHENAID KSDB900ESS0 Cleaned orifices for range burners not lighting properly. The range tested good.
Steve M.
OVEN WHIRLPOOL WFG505M0BB2 Replaced main control and sensor for oven not cycling off after preheat. The range tested good.
Evan E.
DISHWASHER KITCHENAID KDTM354ESS3 Replacing wash motor due to unit not pushing water through wash arms. Unit displaying error code 4-3 (wash motor not running) Replaced sump & motor Ran test cycle Unit tested good
Gary T.
WASHER WHIRLPOOL GHW9100LW1 Replaced drain pump that wasn't pumping out water.
Gary T.
RANGE KENMORE 790.910626 Replaced bad receptacle that was not making contact with the elements.; dspstn on spec-tagged invntry: 1 330031 RECEPTACLE
Gary T.
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Leaking around owi sensor, ordering new sensor assy.; ordrng 1 W11084121 (sensor)"
Gary T.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Unit has no refrigerant ordering evap assy; ordrng 1 W10836706 (evaporator)
Gary T.
DRYER KENMORE 11066912690 No problem found advised customer to keep an eye on the unit.
Gary T.
REFRIGERATOR WHIRLPOOL WRS322FDAB05 "Water level was too high and causing the icemaker to freeze up and not cycle, lowered water input to ice tray."
Gary T.
DISHWASHER WHIRLPOOL WDF520PADM7 Replaced door seal that was leaking through.; used 1 W10300924V (GASKET) from stock
Gary T.
WASHER MAYTAG MHW3505FW1 Removed lint buildup from pump sump assy.
Gary T.
DRYER WHIRLPOOL WGD75HEFW0 "Unit is checking okay, tightened some body screws"
Gary T.
MICROWAVE KITCHENAID KEMS308SSS05 "Unit is not running the fan when the mag tube is running, ordering appliance manager.; ordrng 1 WPW10350780 (cntrl-elec)"
Dave F.
WASHER WHIRLPOOL WFW75HEFW Washer not responding to touch on user interface . Once it does register it will then turn off. found error code F5E2 . Called techline SR 7724008036 he suggested replacing the user interface W11218392 and ordering a control W11201274 to have on hand . Also ordering door lock just in case WPW10443885; ordrng 1 W11201274 (CNTRL-ELEC) and 1 W11218392 (CONSOLE) and 1 WPW10443885 (door lock)
Steve M.
REFRIGERATOR GE GTR15BBRFRWW The evaporator fan is getting per but not running. Ordering fan. ; rqstng P&A on 1 WR60X23584 (motor ac/dc evap fan)
Steve M.
RANGE KITCHENAID KGRS505XWH04 Ordering manifold for valves are sticking and not able to turn causing no operation of burners. ; rqstng P&A on 1 WPW10204705 (manifold)
Steve M.
REFRIGERATOR KITCHENAID KFIS29BBMS03 The water valve is grinding and not working again. The customer complained of power flickering and clicking on back of refrigerator. Ordering control and both valves ; rqstng P&A on 1 WPW10341329 (water valve assy) and 1 WPW10394076 (water valve) and 1 WPW10589837 (cntrl-elec)
David L.
DRYER GE GTD65GBSJ2WS "Unit is not heating due to an open ignitor. Ordering ignitor; ordrng 1 WE4X739 (IGNITOR), dspstn on spec-tagged invntry: 1 WP4392003 IGNITOR-ROUND"
Steve M.
REFRIGERATOR WHIRLPOOL WRS321SDHW01 Orderings compressor for no cool. ; ordrng 1 W10507884 (compressor) and 1 WPW10143759 (dryer)
Gary T.
WASHER WHIRLPOOL WTW8200YW0 "No power to drain pump, no power at connector at control, ordering control; ordrng 1 W10763748 (cntrl-elec)"
Gary T.
REFRIGERATOR WHIRLPOOL WRT318FZDM02 Checked both thermistors in a cup of water both checked the same resistance replaced with a new thermistor anyway. Made some adjustments and modify the air passage to the thermistor.
Gary T.
REFRIGERATOR KITCHENAID KFIS29BBMS00 "Unit needs delicontrol WPW10732682, customer is not repairing. Will call if they change their mind."
Gary T.
DISHWASHER WHIRLPOOL WDF550SAFW00 Replaced leaking gasket
Gary T.
REFRIGERATOR WHIRLPOOL KRFC300ESS01 "Replaced freezer door, Second refrigerator door had damage re-ordering door.; ordrng 1 13107888SQ (dor-fip ss)"
Gary T.
WASHER MAYTAG MVWB765FW1 Replaced transmission that has bearing noise
Gary T.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Replaced damaged door
Gary T.
DISHWASHER MAYTAG ADB1100AWB2 Replaced leaking door gasket; used 1 W10300924V (GASKET) from stock
Evan E.
OVEN WHIRLPOOL WFE714HLAS0 Customer stated oven temp was taking forever to reach desired setting.Upon inspection discovered temp sensor was failing to regulate temp. Both elements rested good Ordering oven temp sensor; ordrng 1 WPW10181986 (sensor)
Evan E.
DRYER KENMORE 11086071110 Customer stated drum was not spinning. Upon inspection discovered belt had broken. Replaced belt Ran test cycle Unit tested good ; used 1 341241 (BELT) from stock
Evan E.
RANGE AMANA AGR5715QDW Replaced burner cap and and burner due to flame flickering on burner. Also adjusted flame height on all 4 burners Tested burners for customer Unit tested good
Evan E.
MICROWAVE WHIRLPOOL WMH31017HZ0 Customer stated unit was not heating and door was not always acknowledging when door was shut.Magnetron is failing and thermostat tested openOrdering door switches Ordering thermostatOrdering magnetron; ordrng 2 W10269458 (switch)s and 1 W10754299 (magnetron) and 1 W10832024 (thrmst-fix)
Evan E.
WASHER WHIRLPOOL WTW4950XW3 "Customer stated unit was not spinning or draining. Checked for error codes Unit displaying basket speed fault codeActuator is failing Did not pass tachometer verification test Replaced actuator Ran test cycle Unit tested good ; dspstn on spec-tagged invntry: 1 WPW10276397 PUMP , used 1 WPW10006355 (ACTUATOR) from stock"
Evan E.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Customer stated unit was leaving residue on glasses and racks were not sliding smoothly.Upon inspection discovered rack wheels were seized causing unit not to glide in track properly.Lower rack wheels were also seized Ordering upper and lower wheels Also recommending to customer to use different type of soap due to hard water in area; ordrng 4 W10195416V (dish rack wheel)s and 2 W10350375 (adjuster)s
Evan E.
WASHER MAYTAG MVWX655DW1 Customer stated unit was stuck on spin.Upon inspection discovered unit displaying lid unlock error code (F5E3)Tested lock manually Lock was functioning as it should Ran test cycle Unit ran through cycle as it should Ran rinse and spin cycle Unit progressed through cycle as it shouldUnit seems to be working fine if issue is to persist tech recommending replacement of lid lock W10838613 (lid lock assembly)
Dave F.
WASHER MAYTAG MVWX655DW1 Found error code F8 E1 long fill no fill error . Put in auto diagnostics. Found that the cold water wasn't coming in. Checked water valve tested good . Took hose off water valve and found debris had clogged filter . Removed filter . Cleaned and replaced . Calibrated and Tested washer tested good .
Dave F.
DISHWASHER KITCHENAID KDTE104ESS4 Replaced control and wash motor . Due to no operation. Tested unit in auto diagnostics. Dishwasher tested good .; dspstn on spec-tagged invntry: 1 W11085683 PUMP&MOTOR
Dave F.
DISHWASHER FRIGIDAIRE FGID2474QF0B Dishwasher showing i20 error code. Drain issues . Tested drain . Pumped water out . Still not turning on . Drain pump just runs . Dishwasher needs new pressure switch and or control . Quoted customer for repair customer will look into getting a new dishwasher.
Steve M.
DISHWASHER WHIRLPOOL KDTE204EBL1 Replaced dispenser door for broken door. Removed melted wheel from heater. The wheels are coming off the lower rack. Glued fasteners in place to keep wheels on. ; used 1 W10888684 (DISPENSER DOOR KIT) from stock
Steve M.
DISHWASHER KENMORE 665.13734K601 Removed water valve and sending to office.
Steve M.
HOOD VENT KITCHENAID KVWB406DSS2 Found a pinched wire causing the left light to not light. Pushed the wire out from between the frame and the light works as expected. Left bulb with customer.
Steve M.
WASHER WHIRLPOOL GHW9150PW0 Replaced water valve for water entering making while off. The washer tested good
David L.
REFRIGERATOR MAYTAG M1BXXGMYW00 Replaced the evaporator and compressor due to unit not cooling axe sure all joints were good so pressure test and bubbles. New dye dryer also installed. Unit began cooling when plugged in. Customer to monitor.
David L.
DRYER MAYTAG MGDB835DW4 Replaced burner parts and motor due to no heat. Unit began heating after Install. If problem persists order flame sensor
David L.
DRYER AMANA NDE2335AYW Belt guide on motor shaft had split and ruined the motor shaft threads. Customer is going to replace; dspstn on spec-tagged invntry: 2 WP37001042 ROLLER and 1 WP40111201 BELT
David L.
REFRIGERATOR WHIRLPOOL GI6FARXXY07 Replaced inlet valve. Leak tested. Secured water line with thread sealed and strain relief.
Steve M.
WASHER WHIRLPOOL WTW6700TW1 Found the bearing is worth causing the unit to not finish cycles. Quoted customer 368. Customer is going to replace.
David L.
REFRIGERATOR KITCHENAID KRFF707ESS01 Replaced adapter and ice box due to condensation. Replaced led driver. Customer to monitor; dspstn on spec-tagged invntry: 1 W10830288 CNTRL-ELEC
Dave F.
WASHER WHIRLPOOL CAE2745FQ0 Replaced temperature switch due to not communicating with control . Calibrated washer . Tested in auto diagnostics. Tested good .
Dave F.
DISHWASHER KITCHENAID KDFE104DSS Found a piece of tile from the floor had cracked causing the the dishwasher legs to become offset . Re leveled legs and shimmed them up . Tested dishwasher tested good.; dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK
Evan E.
WASHER MAYTAG MVWX655DW1 Replacing capacitor due to unit failing to spin basket.Replaced capacitor Ran test cycle Tested spin in manual test also Unit is spinning and agitating as it shouldUnit tested good
Evan E.
WASHER MAYTAG MHW5500FC1 Customer stated unit was flashing error codesUpon inspection discovered unit displaying f3e1 error code (Water level sensor) Discovered that pressure hose had come detached causing unit to throw codeReseated hose Ran test cycle Unit tested good
Dave F.
WASHER MAYTAG MVWX655DW1 Found error code F8 E1 long fill no fill error . Put in auto diagnostics. Found that the cold water wasn't coming in. Checked water valve tested good . Took hose off water valve and found debris had clogged filter . Removed filter . Cleaned and replaced . Calibrated and Tested washer tested good .
David L.
REFRIGERATOR KITCHENAID KFIS29PBMS03 Unit is leaking from the fresh food evaporator and compressor is loud. Ordering coil and compressor. Unit has 60 month labor warranty and 120 month part coverage. ; ordrng 1 8201675 (compressor) and 1 W10917531 (evaporator) and 1 WPW10143759 (dryer)
David L.
REFRIGERATOR ELECTROLUX FPHB2899PF2 Ice maker room defrost drain is leaking into the ff. Compartment. Ordering air handler housing. Defrost drain tube to be cleared on return; ordrng 1 5303918784 (air handler housin)
Dave F.
RANGE AMANA AGR6603SFS0 "Neither oven or broiler are lighting. Ordering spark module W11162730 and gas valve WPW10602001 . Will bring spark ignitor just in case . ; ordrng 1 W11162730 (SPARK MODULE ) and 1 WPW10602001 (valve-gas), dspstn on spec-tagged invntry: 1 WP9758079 IGNTR-OVEN"
Evan E.
DISHWASHER KITCHENAID KDTM354ESS3 Customer stated unit was not running and would not drain. Checked for codes Unit displaying 4-3(wash motor not running) 6-1(float switch open) Ran test cycle Unit was filling but never running wash motor Ordering wash motor ; ordrng 1 W10805015 (pump&motor)
Dave F.
WASHER WHIRLPOOL CAE2743BQ0 Coin Shute switch is wearing out . Not clicking all the time when coins are inserted. Ordering coin slot W11126319 .Customer paid in full for repair .; ordrng 1 W11126319 (coin chute)
Evan E.
RANGE AMANA AGR5715QDW Customer stated unit flame was sputtering while burner was lit. Upon inspection discovered unit was not receiving proper air flow through caps and burners .Ordering cap and burner ; ordrng 1 WP74007752 (cap-burner) and 1 WPW10406243 (burnr-head)
David L.
WASHER WHIRLPOOL WFW75HEFW0 Unit has a hole in the bellows and is leaking during use. Ordering bellows; rqstng P&A on 1 W11106747 (bellow)
David L.
REFRIGERATOR KITCHENAID KRFC704FSS00 Replaced broken fill tube heater due to no ice. Customer to monitor.
Gary T.
REFRIGERATOR WHIRLPOOL WRB329DMBB00 "Damper is loud, ordering damper assy.; ordrng 1 WPW10594330 (control)"
David L.
RANGE KITCHENAID KFEG500ESS2 Keypad functions are getting stuck/not working. Replaced keypad.
Gary T.
WASHER MAYTAG MVWC565FW0 "Unit is running out of balance, ordering struts.; ordrng 1 W11130362 (STRUTS)"
David L.
RANGE WHIRLPOOL WFE540H0AB0 Replaced open bake element due to oven not heating. Unit tested good.
David L.
REFRIGERATOR JENN AIR JFI2089AEP12 Replaced gaskets & end cap for fresh food drawer. Unit testing good.
David L.
REFRIGERATOR MAYTAG MFF2055FRW00 "Replaced door, unit testing good."
Evan E.
DISHWASHER KITCHENAID KDTE254EBL1 Installing new tracks and adjustersppqp for right side of upper rack due to rack falling. IiriipiReplaced tracks Replaced adjusterReplaced missing clips Unit tested good
Evan E.
WASHER WHIRLPOOL WTW8900BC0 Replacing log valve due to unit leaking water from fabric softener cup due to overfilling of cup. Replaced log valve Ran test cycle Unit tested good
Evan E.
WASHER MAYTAG MVWB835DW0 Replaced control panel due to unit displaying F6e2 code (UI failing to communicate with CCU). Replaced control Ran test cycle Unit tested good
Evan E.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Customer stated unit was not powering on. Upon inspection discovered loose connection at control causing unit not not to run. Reseated connector Ran test cycle Unit tested good
Dave F.
RANGE WHIRLPOOL WFG320M0BW0 Replaced oven ignitor due to not lighting gas . Tested oven . Tested good .
Dave F.
DISHWASHER KENMORE 66513219K901 Thermal fuse was blown . Replaced thermal fuse . Tested dishwasher functions.
Dave F.
DRYER AMANA NED4655EW Replaced timer . Tested dryer. Seemed to be ok . Called tech line SR 7723986064 asked what else it could be if it isn't the time . We agreed if problem persists to order a new harness WPW10450286
Dave F.
RANGE WHIRLPOOL WFE515S0EW1 Cook top had stains on top . Used customers cleaner to remove Stains
Dave F.
REFRIGERATOR AMANA ABB1921BRM00 Found the freezer was frosted over not allowing the refrigerator to cool. The control board was not turning on defroster inside freezer . Replaced control board and defrosted the freezer. Tested the heat element. Tested good . Refrigerator is working as expected.; used 1 WPW10503278 (ADC - JAZZ) from stock
Dave F.
DRYER WHIRLPOOL WGD7500GW0 "Dryer having long dry times . Tested dryer with vent tester , tested bad, removed vent and tested again with vent tester . Tested good . Need to have vents cleaned ."
Evan E.
WASHER MAYTAG MHW5500FW1 Replacing air trap and pressure hose due to unit not spinning out correctly. Replaced air trap Replaced pressure hose Ran test cycle Unit tested good
David L.
REFRIGERATOR WHIRLPOOL ABR1922FES Icemaker gear clip was broken on the front of the module preventing the contacts from closing on the icemaker. Replaced. Unit tested good.; used 1 D7824706Q (ICEMAKER) from stock
David L.
WASHER WHIRLPOOL WTW5000DW2 Replaced control that was u responsive. Calibrated and tested.
David L.
WASHER GE GFWR4800F0WW Freed stuck drain pump. Replaced rusty screws that were difficult but to remove. Unit tested good. Unit drained properly.
Dave F.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Replaced mullin . Tested and made sure that the door was shutting right . Tested good .
Dave F.
REFRIGERATOR WHIRLPOOL WRF990SLAM02 Evaporator fan was not running which caused ice build up inside of fresh food section . Defrosted refrigerator. Replaced evap fan from stock . . Refrigerator is working as expected.; used 1 W10633627 (MOTOR-EVAPORATOR) from stock
Gary T.
WASHER WHIRLPOOL LSQ8543JQ1 Replaced lid switch that wasn't actuating and not allowing the unit to spin.; used 1 3949247V (SWITCH-LID) from stock
Gary T.
WASHER WHIRLPOOL WTW4915EW1 Replaced lid latch that wasn't latching.; used 1 W10838613 (LOCK-LID) from stock
Gary T.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Replaced damaged door.
Gary T.
REFRIGERATOR FRIGIDAIRE FGHC2331PFAA "No problem found, ran diagnostics no trouble found. Advised customer to watch"
Gary T.
DRYER WHIRLPOOL WED4850HW0 Repaired binding door switch that wasn't turning the dryer on; dspstn on spec-tagged invntry: 1 279838 ELEMENT and 1 WP3977767 HI LIMIT
Dave F.
DRYER KENMORE 110.797228 "Found the belt was broken due to the idler pulley breaking off . Replaced with stock 4392067 . Replaced pulley , belt and rollers . Tested dryer tested good .; dspstn on spec-tagged invntry: 1 661570V BELT , used 1 4392067 (REPAIR KIT) from stock"
Evan E.
DISHWASHER WHIRLPOOL WDF540PADT1 Customer stated unit would not drain. Suspecting something in drain pump causing impeller not to spin. Removed pump Found glass inside of pump causing unit not to drain.Removed glass Ran test cycle Unit tested good
Evan E.
WASHER WHIRLPOOL WFW75HEFW0 Customer stated unit was not draining. Upon inspection discovered debris in drain pump filter causing unit to drain slowly. Removed debris Cleaned filter Ran test cycle Unit tested good
Evan E.
WASHER WHIRLPOOL WTW8500DC5 Replacing lid due to original lid cracking at right side hinge causing unit not to shut correctly.Replaced lid Replaced hinges Checked for error codes Ran test cycle Unit tested good
Evan E.
WASHER MAYTAG MVWC415EW1 Replacing motor due to pulley breaking on motor causing belt to shred. Replaced motorReplaced belt Ran test cycle Unit tested good
Steve M.
DISHWASHER WHIRLPOOL WDP370PAHB0 The left side hinge is a little bent. Removed outer panel and bent the panel and the hinge. The panel was hitting the side panel also. Bent that out to give rim for the hinge. The door is opening and closing now. If problem persists the unit will need a left hinge. WPW10274922
Steve M.
REFRIGERATOR KITCHENAID KRFC704FSS00 Found the fill tube heater wire was broken. Repaired wire and the customer is going to monitor. If problem persists pre order door
Steve M.
WASHER MAYTAG MVWB766FW0 Replaced water valve for filling while off the washer tested good.
Steve M.
DRYER MAYTAG MEDC200XW1 Replaced weak element and removed lint from internal vent for dryer not drying clothes. the dryer tested good ; used 1 279838 (ELEMENT) from stock
Dave F.
DISHWASHER MAYTAG MDB8959SFZ4 Dishwasher not filling with water . Found error code F6 E1 no water . Found debris in water valve . Removed debris tested dishwasher tested good .
Dave F.
MICROWAVE WHIRLPOOL WMH32519HZ3 "Checked humidity senson and is within range of what it's supposed to be sensed 4511 which is between 2000-6000 ,checked RH NTC Sensor also within range 15 of 10-40 . Checked ohms on humid sensor 16 ohms. Called techline SR 7723977978 talked about the sensors and ranges they needed to be in . Microwave tested good . User instruct"
Evan E.
WASHER MAYTAG MVWC565FW1 Customer stated unit was stuck on sensing. Upon inspection discovered unit displaying f5e2 error code lid lock fault. Lock would not latch when starting cycle.Replaced lock Ran test cycle Unit tested good; used 1 W10838613 (LOCK-LID) from stock
Evan E.
WASHER WHIRLPOOL ETW4400WQ1 Customer stated unit was making noise while spinning/agitating. Upon inspection discovered clutch was beginning to fail. Quoted customer for repair to replace clutch .Customer does not want to proceed with repair at this time.Collecting service call feeService call fee is on job# 78960
David L.
DISHWASHER WHIRLPOOL WDF520PADB7 Replacing dispenser and control due to rinse aid not dispensing. Customer monitor.
David L.
MICROWAVE FRIGIDAIRE FPBM189KFC "Magnetron must be replaced, customer declined repair.; dspstn on spec-tagged invntry: 1 W10492778 DIODE"
David L.
REFRIGERATOR GE GFE29HSDCSS Replaced evap fan due to warm temps in fresh food section. Unit testing good.
David L.
REFRIGERATOR MAYTAG M1TXEGMYW01 Ice froze over drain causing water build up. Removed ice. Unit testing good.
Dave F.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Dishwasher not draining water . Could hear drain pump running . Found that the garbage disposal drain still had drain plug in it . Removed plug . Tested dishwasher tested good .
Steve M.
STACKED LAUNDRY MAYTAG LSG7804AAE Found timer is not sending power to anything except the spin cycle. Timer is discontinued.
David L.
DRYER GE DCVH680GJ1MR Switched catch from opposing side of door. Unit testing good.
Steve M.
REFRIGERATOR GE GBS22HBSBWW The unit is in a very cold room. Told customer to move it into a warm room before we can diagnose. No charge today.
Dave F.
WASHER WHIRLPOOL CAE2745FQ0 New control that was received is the same one that is installed. Only other part that might be causing this issue is the rotary switch WPW10285518 . Called tech line SR 7723974781 . Spoke to them about this . Said to. Order new switch . Unplugged switch washer started working . Ordering new switch .; ordrng 1 WPW10285518 (cycle select switch)
Steve M.
MICROWAVE WHIRLPOOL WMH32519HZ3 "Ordering exhaust fan for broken fin, causing noise while running. ; ordrng 1 W11252443 (FAN)"
Dave F.
DRYER MAYTAG MEDB700BW0 Checked dryer for lint build up inside . Looked good . Found belt from motor to blower is dry rotting . Advised customer to replaced belt . Ordering new belt WP8544742. ; ordrng 1 WP8544742 (belt)
Dave F.
OVEN JENN AIR JJW9630DDS "Broiler staying on after the oven pre heats on bake . Called techline SR 74011942 he said that would new a new control . Found error codes 1c31 ,Oven needs new control . Ordering control WPW10169131 ; rqstng P&A on 1 WPW10169131 (cntrl-elec)"
David L.
DRYER MAYTAG MGDB835DW4 Replaced console and control due to intermittent closing of the heater relay. Wa able to get unit to heat previously but not that the relay is functioning properly I've found that the high limit is open. Ordering burner parts; ordrng 1 279311 (ignitor kit & bracke) and 1 279834 (2 coil gas valve set) and 1 279834 (2 coil gas valve set) and 1 W11126010 (motor-drve) and 1 WP3391912 (thrmst-fix) and 1 WP8573713 (cutoff-tml)
David L.
REFRIGERATOR WHIRLPOOL GI6FARXXY07 Part can't be located. Rescheduling ; schdld next appmnt for 1/24 THU !
Evan E.
DISHWASHER WHIRLPOOL MDB4949SDH3 Customer stated unit was leaking from bottoms of door edges. Ran test cycleCould not get unit to leak during test cycleRan normal wash cycle discovered unit was leaking due to door gasket.Replaced door gasketUnit tested good
Evan E.
DISHWASHER MAYTAG MDB7600AWW Replacing latch due to handle breaking causing door not to shut.Replaced latch Unit tested good
David L.
WASHER MAYTAG MVWC565FW1 Replaced lid lock due to lid not opening
David L.
REFRIGERATOR MAYTAG M1TXEMMWW00 Unit is leaking from the evaporator causing poor temps in the freezer evaporator is discontinued. Customer is going to replace.Reconnected venting for unrelated appliance hook up
Evan E.
WASHER WHIRLPOOL 1105072012 Customer stated unit was not spinning cloths were coming out wet at end of cycle.Checked for codes unit was displaying long drain error code.Ran drain pump to see if unit was draining correctly.Could hear pump struggling to run.Inspected pump found sock in pump causing clothes to come out wet.Removed sock Unit tested good Collecting s/c fee
Evan E.
DISHWASHER KITCHENAID KUDT03FTSS0 Customer stated unit was not draining and upper spray arm had come detached. Reattached spray arm.Vacuumed out excess waterRemoved drain pump Found glass inside pump causing unit not to drain.Removed glassRan test cycle Unit tested good
Evan E.
WASHER FRIGIDAIRE FFFW5000QW0 Replacing latch & striker due to striker breaking and latch not catching strikerReplaced latchReplaced strikerRan test cycleUnit tested good
Gary T.
DISHWASHER WHIRLPOOL KDFE104DSS5 Replaced dishwasher door gasket that had pulls away and fallen off.; dspstn on spec-tagged invntry: 1 W10300924V GASKET
Gary T.
WASHER AMANA NTW4516FW2 Replaced suspension that was loose and allowing the washer to go out of balance.; dspstn on spec-tagged invntry: 1 W10780045 SUSPENSION
Gary T.
RANGE KENMORE 362.62781 Replaced open infinite switch causing no heat on fr burner
Gary T.
REFRIGERATOR KENMORE 25364802402 Installed second shelf requested by Lindsey.
Steve M.
DRYER MAYTAG MED3500FW1 Found the exhaust vent inside the dryer was vibrating. Fastened the vent to the dryer and the vibration stopped.
Steve M.
MICROWAVE WHIRLPOOL WMH31017FS0 "Replaced inline fuse, door switches and vent bulb for no operation. The microwave tested good. ; dspstn on spec-tagged invntry: 1 8206232A BULB and 1 W11244494 INTERLOCK , used 1 8206232A (BULB), and 1 WPM0805101 (FUSE-20A) from stock"
Steve M.
REFRIGERATOR KITCHENAID KFIS29BBMS03 Replaced water valve for no ice. The ice maker tested good. ; dspstn on spec-tagged invntry: 1 WPW10764688 ICEMAKER
Dave F.
WASHER MAYTAG MHW5500FW0 Found F9 E1 long drain error code and F5 E4 door not opened . Found drain pump was clogged .removed debris tested washer tested good.
Dave F.
DISHWASHER KITCHENAID KDTM404EWH3 Called tech line SR 7723963918 about discoloration/ rust looking on inner door panel . Tried to removed with non scratch pad. Didn't come off. Replaced inner panel . Tested dishwasher tested good .
Steve M.
WASHER MAYTAG MVWB765FW1 Replaced user interface for unresponsive UI. The washer tested good.
Gary T.
REFRIGERATOR KITCHENAID KBFS20ECMS00 "Icmekrr is cycling but not calling for water, replaced icemaker.; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER"
David L.
REFRIGERATOR MAYTAG MBF2258DEH00 Re-installed bail arm into module due to too much ice production. Customer to monitor.
David L.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Replaced icemaker, unit testing good."
Gary T.
DISHWASHER KITCHENAID KDPE234GPS0 Replaced inlet that was leaking..
Dave F.
DISHWASHER MAYTAG MDB4949SDE3 Replace control due to dishwasher turned off less then a minute into cycle and pumping out water . Tested dishwasher in auto diagnostics. Tested good .
Dave F.
REFRIGERATOR WHIRLPOOL WRF555SDHV01 Mullen on left hand door had fallen off on the top mount . Reattached. Tested refrigerator. Tested good .
Evan E.
DRYER MAYTAG MEDX655DW1 Customer stated unit was not drying clothes on automatic dry setting.Timed dry was working as it should.Discovered moisture sensor was failing to sense wetness of items .Ordering moisture sensor; ordrng 1 W10853313 (MOISTURE SENSOR)
Dave F.
WASHER WHIRLPOOL WFW87HEDW1 Washer turning off right when you push the power button . Ran in auto . Passed auto diagnostic. called tech line SR 7723968695 he suggested unplugging the unit for two minutes . Also unplug user interface and reconnect. Tested washer tested good .
Evan E.
WASHER MAYTAG MVWC465HW2 Customer stated unit was producing banging noise while unit was filling.Checked for codes no codes present.Ran test cycle Could hear banging customer referred to while unit was fillling. Banging is occurring when valve is actuating between hot & cold.Ordering valve; ordrng 1 W11210459 (VALVE)
David L.
DISHWASHER AMANA ADB1400AGW1 Harness for heater was unplugged. Secured harness back onto heater. Unit testing good.
Steve M.
DISHWASHER MAYTAG MDB8959SFZ4 Found no abnormal odors. Found moisture on back wall instructed Custoner to rub your water at the sink prior to use and to use rinse agent. The dishwasher tested good
Evan E.
RANGE KENMORE FFEF3011LWG "Control board is failing to send power to bake or broil element.Left front burner switch is failing to regulate burner temp Ordering control board Ordering switch; ordrng 1 316220722 (overlay,clock (wht)) and 1 316436001 (switch,infinite lrg) and 1 316455400 (clock,timer)"
Gary T.
WASHER WHIRLPOOL CAE2795FQ0 Replaced cracked tub ring that was leaking water during wash.
Dave F.
REFRIGERATOR WHIRLPOOL WRS571CIDM01 Icemaker not working . Found wiring harness broken on bottom left freezer door broken not sending power to unit . Quoted customer for door . . Customer will be calling whirlpool customer service.
David L.
REFRIGERATOR WHIRLPOOL MSS26C6MFZ Warm air entering freezer from freezer gasket. Molded gasket. Customer to monitor
Steve M.
REFRIGERATOR KITCHENAID KBFS25EWBL9 Replaced ice maker for bail attn not shutting Ice maker off and making to much ice. The ice maker tested good. ; used 1 W10884390 (ICEMAKER) from stock
Gary T.
DRYER WHIRLPOOL WGD7600XW0 Replaced open thermal fuse causing no heat.; used 1 WP3390719 (FUSE-THERMAL) from stock