Service History 12

We serviced a

JENN AIR DISHWASHER

Model JDB9600CWS

Near Webster, New York 14580

Andres V

Job Details: 06/25/2026

Found unit leaking from the fill tank cap. It was loose causing leak. Tightened it down and tested it. Unit is working properly

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Hamlin, New York 14464

Zach L

Job Details: 06/25/2026

"F7E1 tachometer failure. Unit runs safety check then skips to done. Replaced actuator, unit runs normally. Motor shield broken off, needs new shield and mounting.; ordrng 1 W11778479 (Shield) and 2 W11573574 (Screw)s, dspstn on spec-tagged invntry: 1 W11626074 CNTRL- ELEC , used 1 WPW10006355 (ACTUATOR) from stock"

We serviced a

MAYTAG WASHER

Model MHW5630HC3

Near Pittsford, New York 14534

Trevor

Job Details: 06/25/2026

Customer complaint is that the washer will intermittently not spinout all the water from clothes and customer will have to Do a separate drain and spin cycle. Unit is giving a over sudd error code F0E2. Installed new drain pump. Washer tested normal during service.

We serviced a

MAYTAG DISHWASHER

Model MDB8959SFZ4

Near Hilton, New York 14468

Zach L

Job Details: 06/25/2026

"Start button on UI not making contact on board. Replaced UI and tested, unit working properly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRTX5419SW00

Near Rochester, New York 14623

Trevor

Job Details: 06/25/2026

Freezer and refrigerator has no cooling. Evidence of oil leak in the drip pan. Compressor is running warm. Ordering new condenser and evaporator with fittings.; ordrng 1 W11562258 (Evaporator) and 1 W11504419 ((8/7 NR AL 00)) and 0 ()s and 0 ()s and 1 W11504449 (4/2 NR AL 00) and 0 ()s and 0 ()s and 1 W11803146 (Condenser) and 1 W11504445 (5/4 NR MS 00) and 0 ()s and 0 ()s and 1 W11506623 (5 NK MS 00) and 0 ()s and 0 ()s and 1 W111094999 (Drier) and 1 W11504445 (5x4) and 1 W11504447 (5 x 1.8) and 1 W11506635 (Process tube) and 1 W11504418 (5 x 6)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Hilton, New York 14468

Zach L

Job Details: 06/25/2026

"F3E1 pressure sensor failure. Replaced control and tested, all functions working properly."

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS22EWMS5

Near Webster, New York 14580

Andres V

Job Details: 06/25/2026

Drain tube was clogged. I cleared all ice and the drain tube of debris. Unit is now draining properly

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Rochester, New York 14606

Dave F

Job Details: 06/25/2026

"A new control board was sent to the customer by square trade. P/N W11608056, used board to replace bad board in washer. After replacing board and running a calibration cycle, the lights went completely dead again. Tried entering service mode and unit was not responding. Inspected below the unit and found that the drain pump has failed. The plastic case to the electric components is cracked and melted plastic is leaking out. Also heard a buzzing sound and no water coming out of the inlet valve for the cold side during calibration cycle. Unit will need a new drain pump, a new board, and a water inlet valve. Sending original bad control board back for the core charge.; ordrng 1 W11608056 (Main board) and 1 W10919003 (Drain pump) and 1 W11641117 (Inlet valve)"

We serviced a

MAYTAG REFRIGERATOR

Model MFX2570AEM0

Near Fairport, New York 14450

Jeremy

Job Details: 06/25/2026

"Not making ice. Found ice build up in full chute. Cleaned out ice and tested. Icemaker cycles and fills with water. If problem persists, water valve will need to be replaced. Part # WPW10349187; dspstn on spec-tagged invntry: 1 W10882923 ICE MAKER"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SMBM00

Near Victor, New York 14564

Jeremy

Job Details: 06/25/2026

"Icemaker not calling for water. Replaced icemaker, tested good.; used 1 SH15 (STANDARD S/H) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFF3736SZ01

Near Hilton, New York 14468

Zach L

Job Details: 06/25/2026

Replaced handle.

We serviced a

GENERAL ELECTRIC DRYER

Model GTD45EASJ3WS

Near Farmington, New York 14425

Jeremy

Job Details: 06/25/2026

"Replaced front panel, door is now easier to close."

We serviced a

GENERAL ELECTRIC REFRIGERATOR

Model PYE22KYNJFS

Near Fairport, New York 14450

Jeremy

Job Details: 06/25/2026

"Intermittent ice production. Ice maker cycles in diagnostics, temps check good. Replaced icemaker ending in 8731."

We serviced a

MAYTAG DRYER

Model MGDZ600TW2

Near Rochester, New York 14619

Trevor

Job Details: 06/25/2026

Dryer displaying error code F01 indicating a control boad failure. Check and found the board is burned out at relay. W10111606 discounted part. Customer will replace the dryer.

We serviced a

MAYTAG WASHER

Model MVW5035MW1

Near Rochester, New York 14624

Trevor

Job Details: 06/25/2026

Washer isn't filling and goes to done. No errors logged. Unable to run test in diagnostics. Actuator isn't moving. Installed new actuator and now washer functions are back to normal. Filled with water and began to agitate with clothes inside ; used 1 WPW10006355 (Actuator) from stock

We serviced a

GE WASHER-DRYER COM

Model GUD27ESSM1WW

Near Churchville, New York 14428

Trevor

Job Details: 06/25/2026

Installed new speed sensor onto motor. Washer is working normally.

We serviced a

MAYTAG WASHER

Model MVWP586GW0

Near Rochester, New York 14617

Dave F

Job Details: 06/25/2026

Customer stated the unit was continuously draining. Checked the pressure hose for leaks and kinks. Blew through the hose to clear any potential blockage. Replaced control board and tested to verify proper operation. Unit is working properly.

We serviced a

KITCHENAID OVEN DOUBLE

Model KEBS208SSS02

Near Rochester, New York 14626

Zach L

Job Details: 06/25/2026

"Upper oven outer broil element tested open, unable to heat oven properly. Lower oven broil element relay intermittently sticking, causing low temps. Needs new upper broil element and new control board. Control board WPW10119142 is discontinued, unable to repair. Customer would like to go forward with replacing broil element for upper oven.; ordrng 1 WP9760774 (Broil element)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Rochester, New York 14624

Trevor

Job Details: 06/25/2026

Dishwasher will fill but won't wash. Also getting a wash motor error. New wash pump needed.; O-emld tckt

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ3

Near Avon, New York 14414

Ben H

Job Details: 06/25/2026

Customer complaint is the unit is leaking. Found hose between sump and motor had a leak. Replaced sump and motor and tested for proper operation

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW11

Near Rochester, New York 14626

Zach L

Job Details: 06/25/2026

"Customer complaint is moisture buildup inside of sealed containers. This is normal operation, fridge cannot put air into or pull moisture out of sealed containers. All temps checked good, no issues with unit. Customer not satisfied. Case#23992889"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS06

Near Spencerport, New York 14559

Zach L

Job Details: 06/25/2026

"Replaced ice maker door seals. Since previous visit, ice production has been normal, sound has not returned, and lower section has not frozen."

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDT550PYR7FS

Near Webster, New York 14580

Dave F

Job Details: 06/25/2026

"Ran the unit through a portion of a normal cycle. Checked the spray arm for melted spots as well as the heating element for any melted plastic residue, but did not find any damage. Was unable to recreate the leak, but did notice the unit was unlevel and hitting the cabinet beside it. Adjusted the spacing next to the cabinet and raised the levelers to tilt the dishwasher back."

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDT650SYV8FS

Near Ontario, New York 14519

Dave F

Job Details: 06/25/2026

Installed replacement dishwasher front panel that was mailed to the address by GE. Tested to verify the unit works properly and there are no leaks. Unit working properly.

We serviced a

GENERAL ELECTRIC WASHER

Model GFW550SSN5WW

Near Brighton, New York 14610

Trevor

Job Details: 06/25/2026

Customer complaint of leaking water on the left side of unit onto the floor wasn't evident during the service call. However I did find a hose connector to the gasket that wasn't secured with any clamp or tie strap. It wasn't a tight fit and a possible cause of the leak. I secured the connection with a tie strap.

We serviced a

KENMORE WASHER

Model ="110.47532600"

Near Caledonia, New York 14423

Ben H

Job Details: 06/25/2026

Customer complaint was unit not draining or spinning. Found drain clean out was clogged. Emptied drain clean out and tested unit for proper operation

We serviced a

MONOGRAM DISHWASHER

Model ZDT915SIJ2II

Near Rochester, New York 14618

Trevor

Job Details: 06/25/2026

Installed new door cable. Door is now closing normally.

We serviced a

MAYTAG WASHER

Model MVW6500MBK0

Near Ontario, New York 14519

Dave F

Job Details: 06/25/2026

"Customer showed a video of the noise the unit is making. It sounds like metal clanking together. Inspected below the unit and found a significant puddle of oil on the floor, in the basket cover, and on top of the belt pulley. Turning the basket by hand produced a similar sound to the video the customer showed. Will need a new gearcase, cam, and drive belt.; ordrng 1 W11449840 (Gearcase) and 1 W11553312 (Washer) and 1 W10721967 (Cam Kit) and 1 WPW10006384 (Drive belt)"

We serviced a

WHIRLPOOL DISHWASHER

Model DU931SCGB1

Near Rochester, New York 14609

Andres V

Job Details: 06/24/2026

Replaced the sump and pump. Tested unit and watched for leaks. Unit is working properly without any noises.

We serviced a

MAYTAG DRYER

Model MEDC400VW0

Near Rochester, New York 14609

Andres V

Job Details: 06/24/2026

Found thermal fuse blown. I checked the heating element found that it was grounded and also found the hi temp fuse blown. I was able to adjust coils on the heating element so no longer makes contact with the housing. Replaced thermal and hi temp fuses. Tested unit and watched it cycle properly. ; used 1 WP3392519 (Thermal fuse) from stock

We serviced a

KENMORE REFRIGERATOR

Model ="10651189111"

Near Rochester, New York 14612

Zach L

Job Details: 06/24/2026

"Ice maker became stuck while harvesting and motor gears failed. Needs new ice maker. Fill line became blocked with ice, will need to be cleared."

We serviced a

WHIRLPOOL DRYER

Model WED4107SW0

Near Rochester, New York 14611

Dave F

Job Details: 06/24/2026

Found the door latch bent and not allowing the door to close fully. Fixed door latch and verified unit would run properly after fix. Unit is working properly.

We serviced a

KITCHENAID DISHWASHER

Model KDTE104KPS1

Near Rochester, New York 14610

Dave F

Job Details: 06/24/2026

"Found drain hose kinked on the drain outlet of the dishwasher causing very poor drain speeds. Unit was also tilted forward significantly causing water to leak past the bottom gasket and set off the flood switch below the unit. Fixed drain hose and leveled unit. Tested to verify proper operation,unit is working properly ."

We serviced a

GENERAL ELECTRIC WASHER

Model GFW655SPV0DS

Near Fairport, New York 14450

Trevor

Job Details: 06/24/2026

Door is locked and won't unlock even in diagnostics. Getting fatal door lock failure and inverter monitor error. Removed Front of washer and manually opened the door. Installed new lock but the lock error is still displayed. New inverter board is needed. ; ordrng 1 WH22X38837 (Inverter board)

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model GNE25JYKJFFS

Near Penfield, New York 14526

Trevor

Job Details: 06/24/2026

Installed new control board. The fridge started up normally and no unusual sounds heard.

We serviced a

MAYTAG DRYER

Model MGD4005SW0

Near West Henrietta, New York 14586

Ben H

Job Details: 06/24/2026

"Case number 23968841safety number 23877175 customer complaint is a gas smell on the clothes when unit is done. Leak tested all the connections and didn't find any leaks Customer has a 2-ft vent straight back that is clean. The flame on the unit looks normal and air flow is good. Unable to replicate issue. Contacted tact line to document and then contacted safety. They advised if I could not replicate the issue, have the customer try it and call safety again if issue persists"

We serviced a

GE DISHWASHER

Model GLDA696MSS

Near Rochester, New York 14623

Ben H

Job Details: 06/24/2026

"Customer complaint was the dishes were not cleaning very well and they could not remove the filter to clean it. I removed the filter, cleaned it out and instructed customer on how to remove it in the future"

We serviced a

MAYTAG WASHER

Model MTW4205SW0

Near Spencerport, New York 14559

Trevor

Job Details: 06/24/2026

"Washer is shaking excessively and moving during spin cycle. Checked entire tube assembly and found that it has too much movement inside and around the outer tub and gearcase. Tub has vendor supply.; ordrng 1 W11713191 (Inner tub) and 1 W11795538 (Gearcase), states that autho needed"

Near Rochester, New York 14612

Trevor

Job Details: 06/24/2026

Removed inverter board for replacement on 147989.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQC7836RZ00

Near Rochester, New York 14626

Trevor

Job Details: 06/24/2026

Installed inverter but compressor isn't running. Tech support confirmed that the inverter is flashing 4 times indicating a locked compressor error. Ordering new compressor.; ordrng 1 W11728001 (Compressor and inverter) and 1 W11109499 (Drier)

We serviced a

GENERAL ELECTRIC DRYER

Model PFD87GSPV0RS

Near Rochester, New York 14609

Dave F

Job Details: 06/24/2026

"Unit is operating properly. Did notice that the UI will intermittently change settings( touch sound turning off, will not display proper cycle set points all the time, temperature button will cause another setting to respond) ordering a new control and UI board. Also noticed the vent run is very long with multiple 90? bends, advised that this may be causing improper airflow causing the unit to not dry properly or fully. Recommended shortening run as much as possible.; ordrng 1 WE22X37340 (UI board) and 1 WE22X39117 (Main Control)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF341PAPW1

Near Rochester, New York 14606

Andres V

Job Details: 06/24/2026

Found pump getting voltage but not recirculating water. Replaced the sump & pump and tested it on a diag cycle. Unit is working properly and heating element is getting hot.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Rochester, New York 14612

Andres V

Job Details: 06/24/2026

I tested the ice dispenser. I did noticed that auger motor was turning but blades could not be moved even when theirs no ice inside of blades. Ice bucket blades are not moving freely. ; ordrng 1 W11244434 (Ice container (ship to customer))

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Rochester, New York 14626

Andres V

Job Details: 06/24/2026

When the ice dispenser is dispensing the cubes are coming out partially whole but some are crushed causing ice to go all over and not fully into the cup being used. It seems like blades are not fully engaging properly to let cubes come out full instead of partially crushed. ; ordrng 1 W11347840 (Ice container (ship to Cusotmer))

We serviced a

GENERAL ELECTRIC WASHER

Model GFW550SSN5WW

Near Newark, New York 14513

Jeremy

Job Details: 06/24/2026

Drain pump intermittently turning on when unit is not in use. Verified water valve function. Unit is reading water in tub when not in use. Needs control board.; ordrng 1 WH22X38697 (Control)

We serviced a

WHIRLPOOL WASHER

Model WFW6720RU1

Near Rochester, New York 14623

Ben H

Job Details: 06/24/2026

Customer States the unit is rocking and making a loud noise when spinning. Found installers leveled the unit but did not tighten lock nuts. Tighten the lock nuts and tested unit for proper operation

We serviced a

GENERAL ELECTRIC REFRIGERATOR

Model PFE28KYNKFS

Near Webster, New York 14580

Zach L

Job Details: 06/24/2026

Switch strike on freezer drawer missing. Needs new strike.; ordrng 1 WR02X13632 (Switch strike)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW1

Near Webster, New York 14580

Zach L

Job Details: 06/24/2026

Replaced valve inlet assembly and tested. Unit working properly.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW1

Near Rochester, New York 14612

Andres V

Job Details: 06/24/2026

Unit had F7E1 error code for tachometer missing. Actuator cannot tell if basket is moving. I replaced the actuator and tested unit on a diag cycle then started a normal cycle. Unit is working properly ; used 1 Wpw10006355 (Actuator) from stock

We serviced a

MAYTAG DRYER

Model MGD6500MW1

Near Irondequoit, New York 14617

Andres V

Job Details: 06/24/2026

"Found broken belt. Had repair kit I replaced the belt, rollers and the pulley. Tested unit on a normal cycle. Unit is working properly"

We serviced a

GENERAL ELECTRIC DISHWASHER

Model PDT715SYV6FS

Near Pittsford, New York 14534

Ben H

Job Details: 06/24/2026

Customer states the unit is not responding. Power to the UI and a couple buttons lit up but it does not respond to touch. Replaced ui panel and tested for proper operation

We serviced a

WHIRLPOOL DRYER

Model WGD5010LW3

Near Geneva, New York 14456

Jeremy

Job Details: 06/24/2026

"Unit not drying due to restricted vent. Unhooked dryer vent to verify operation, informed customer that their venting needs cleaned or replaced in order for the dryer to function properly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Fairport, New York 14450

Ben H

Job Details: 06/24/2026

"When I arrived the customer stated the ice maker had been working for the past couple of days. Since ice maker is now fully operational, no repairs or diagnostics were needed"

We serviced a

KITCHENAID M/W OTR

Model KMMS230RPS01

Near Ontario, New York 14519

Zach L

Job Details: 06/24/2026

Wiring shorted at capacitor. Discharged capacitor to ensure unit is safe. Needs all high voltage components replaced.; ordrng 1 W11737891 (Magnetron) and 1 W11759254 (Transformer) and 1 WPW10574736 (Capacitor) and 1 W11256462 (Diode)

We serviced a

GENERAL ELECTRIC WASHER

Model PTW600BPR1DG

Near Williamson, New York 14589

Zach L

Job Details: 06/24/2026

Customer complaint is unit won't drain. Drain pump impeller separated from motor. Needs new drain pump. Removed standing water from unit.; ordrng 1 WH23X28418 (Drain pump)

We serviced a

WHIRLPOOL DRYER

Model WGD5050LW3

Near Sodus Point, New York 14555

Zach L

Job Details: 06/24/2026

"Connector for gas valve off of pins. Reconnected and tested, all functions working properly."

We serviced a

WHIRLPOOL WASHER

Model WTW6157PB0

Near Geneva, New York 14456

Jeremy

Job Details: 06/24/2026

"Washer is not installed, unable to diagnose leak. Unit will need to be hooked up to drain and water in order to diagnose.No hookups close by to unit"

We serviced a

WHIRLPOOL DRYER

Model WED4720RW0

Near Geneva, New York 14456

Jeremy

Job Details: 06/24/2026

Drum seal unglued and hanging in tub. Used high temp adhesive to reglue seal. Tested good.; ordrng 1 WP279368 (Adhesive (FOR TRUCK STOCK))

We serviced a

WHIRLPOOL DRYER

Model CEM22940TQ0

Near Geneva, New York 14456

Jeremy

Job Details: 06/24/2026

Replaced faulty coin slide.

We serviced a

WHIRLPOOL WASHER

Model WTW5057L0

Near Irondequoit, New York 14622

Dave F

Job Details: 06/24/2026

"Unit was showing an f7e1 error code for tachometer not reading spin speed. Replaced actuator, also found the cam was not shifting smoothly, replaced cam. During test to verify unit was working, found unit was continuously draining even when in standby indicating a bad pressure sensor. Replaced control. Tested to verify proper operation l. Unit is working properly.; used 1 WPW10006355 (ACTUATOR), and 1 W10721967 (CAM) from stock"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Rochester, New York 14612

Dave F

Job Details: 06/24/2026

"Unit ran through diagnostic testing okay, however I did find the gearcase has splattered oil all over the inside cabinet and could hear a clanking/ grinding sound during spin and agitate. Ordering gearcase, stator, clutch, washplate, and washplate screw.; ordrng 1 W11393685 (Gearcase) and 1 W10915700 (Stator) and 1 W10754448 (Clutch) and 1 W10902814 (Wash plate) and 1 W10752187 (Washplate screw)"

We serviced a

GENERAL ELECTRIC DRYER

Model HTX26EASW0WW

Near Geneva, New York 14456

Jeremy

Job Details: 06/24/2026

"Found broken belt, ordering belt and idler; ordrng 1 WE03X29897 (Belt) and 1 WE03X27417 (Idler)"

We serviced a

MAYTAG RANGE

Model MER7700LZ2

Near Fairport, New York 14450

Ben H

Job Details: 06/24/2026

"The stainless panel on the outer door assembly started to separate causing a sharp edge, snagging items. Replaced outer door panel"

We serviced a

GENERAL ELECTRIC DRYER

Model GTD48EASW0WB

Near Rochester, New York 14612

Dave F

Job Details: 06/24/2026

Was able to get unit to start multiple times. Checked the start switch for continuity and found it was not making consistent contact. The start button is intact and not broken. Ordering a new start switch.; ordrng 1 WE4M416 (Start Switch)

We serviced a

WHIRLPOOL FREEZER

Model WZC5116LW0

Near Williamson, New York 14589

Zach L

Job Details: 06/24/2026

"Pressurized system with 250psi nitrogen. Coated all exposed tubing with leak detector, found no leaks. Unit lost 10psi of pressure over 30 mins. Leak is in evaporator and inaccessible, unit is unrepairable. Reported to techline, Case#23979695"

We serviced a

WHIRLPOOL WASHER

Model WTW6157PB1

Near Hilton, New York 14468

Trevor

Job Details: 06/24/2026

Installed new control board. Washer is now filling and washing normally.

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDF460PGT6WW

Near Victor, New York 14564

Ben H

Job Details: 06/24/2026

Customer complaint is unit is not cleaning or drying dishes very well. Ran heater test and heater gets hot. We're in circulation test and unit sprays and heats correctly. No mechanical issues with the unit. Customer is not using rinse aid and is using alternative liquid soap. Recommended customer use Rinse aid and Cascade pods to see if it makes a difference

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW4

Near Spencerport, New York 14559

Trevor

Job Details: 06/24/2026

Disassembled washer to check for any loose parts or clues for the rattling sound. This washer has no heating element but the heating bracket is still in the drum and could be the source of rattling noise. I bend down the bracket away from the inner drum to minimize contact. Retested unit twice with laundry inside and it spin normally with no abnormal sounds. Customer confirmed that it did sound quieter than the last time I came to look at it.

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW1

Near Lima, New York 14485

Ben H

Job Details: 06/24/2026

"The customer stated they had a power outage at the house while a lobe was running and after power returned the unit would not turn on or respond. The control board got stuck on the cycle, I activated service mode to reset the board. Rand service test mode with no issues. After exiting service mode, unit operates properly"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Churchville, New York 14428

Trevor

Job Details: 06/24/2026

Installed new light assembly. Lights are now working in the freezer and fridge. Tightened freezer door handle.

We serviced a

GENERAL ELECTRIC DRYER

Model HTX26EASW0WW

Near Geneva, New York 14456

Jeremy

Job Details: 06/24/2026

"Replaced all ordered parts, checked good."

We serviced a

GENERAL ELECTRIC WASHER

Model PFQ97HSPV1DS

Near Canandaigua, New York 14424

Jeremy

Job Details: 06/24/2026

Door will not unlock. Customer verified pump filter was clean. Door would not unlock using smarthq. Power cycled and door unlocked. Door will not unlock automatically after spin test. Pedestal out of level.; ordrng 1 WH01X29528 (Door lock) and 1 WH22X35701 (Control)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Irondequoit, New York 14609

Andres V

Job Details: 06/24/2026

Started a normal cycle unit drained but wouldnt put water into unit. I checked power at the valve did find voltage but no water going in. Took off the water line found no water going to unit. Turned on the water then started a normal cycle. Unit filled and started to wash.

We serviced a

WHIRLPOOL RANGE

Model WFGS4530SS0

Near Rochester, New York 14612

Zach L

Job Details: 06/23/2026

"Found oven temp calibrated 20 degrees low. Recalibrated and tested. Oven igniting, cutting off gas, and reigniting in rapid succession. Oven ignitor too far from burner, intermittently unable to detect flame. Adjusted ignitor position, oven working properly."

We serviced a

GENERAL ELECTRIC RANGE

Model GGF400PV1WW

Near Irondequoit, New York 14617

Zach L

Job Details: 06/23/2026

"Sticker on control not aligned completely with button, button slightly lower. Button is functional. No repair necessary."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRMF3636RB00

Near Hilton, New York 14468

Zach L

Job Details: 06/23/2026

"Inlet valve making excessive noise. Replaced inlet valve and tested, working properly."

We serviced a

WHIRLPOOL FREEZER

Model WRF767SDHZ04

Near Henrietta, New York 14467

Jeremy

Job Details: 06/23/2026

Replaced faulty icemaker.

We serviced a

GENERAL ELECTRIC RANGE

Model GRF600AV2SS

Near Fairport, New York 14450

Jeremy

Job Details: 06/23/2026

Customer complaint broiler not working. Customer trying to use broiler with door open. Unit is designed for closed door broil. Emailed customer use and care guide.

We serviced a

WHIRLPOOL DRYER

Model WED9620HW2

Near Victor, New York 14564

Jeremy

Job Details: 06/23/2026

"User interface keeps rebooting to hour glass screen and will not fully boot up. Called techline, advised to replace door assembly Case # 23953894.; ordrng 1 W11701946 (Door)"

We serviced a

KITCHENAID DISHWASHER

Model KDPS324SPS0

Near Victor, New York 14564

Jeremy

Job Details: 06/23/2026

Replaced UI no change. Found harness issue causing control to lose power when door is opened. Needs harness.; ordrng 1 W11767092 (Harness)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF336SPS01

Near Canandaigua, New York 14424

Jeremy

Job Details: 06/23/2026

"Complaint unit not cooling properly. Found packing material in freezer partially blocking air returns. Ran diagnostics, no problems found. Unit was empty, unable to check compartment temps. Customer to monitor."

We serviced a

KITCHENAID COOKTOP

Model KCIT730SSS01

Near Canandaigua, New York 14424

Jeremy

Job Details: 06/23/2026

Replaced main power module. Unit now has F9E0 error on back right burner. Needs secondary power module and burner.; ordrng 1 W11771409 (Element) and 1 W11771133 (Power module)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF341PAPB2

Near Canandaigua, New York 14424

Jeremy

Job Details: 06/23/2026

"Unit not heating during wash cycle, heats during diagnostic cycle. Replaced faulty control board.; schdld next appmnt for 6/29 MON !"

We serviced a

GENERAL ELECTRIC REFRIGERATOR

Model PVD28BYNIFS

Near Spencerport, New York 14559

Zach L

Job Details: 06/23/2026

"RH gasket misshapen. Unable to form into correct shape, needs new gasket. Applied sealant to mullion rail, piece was falling off. Adjusted deli drawer to level. Customer had concerns of temperature in unit, temp consistently measured at 36 with air temp thermometer near front of shelf. Found no temp irregularities in cycle history, temps are correct.; ordrng 1 WR14X41168 (RH gasket)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Rochester, New York 14607

Andres V

Job Details: 06/23/2026

"Tested unit on a diag cycle did not get it to duplicate issue. I then started a normal cycle and watched it, after about 20min unit did shut off on its own and could not get lights to turn on. I checked power at the terminal box I did have 120v. Went to check power at the ACU and lights lit up and started to work. Reccomend replacing the ACU. ; ordrng 1 W11683480 (ACU)"

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Rochester, New York 14620

Andres V

Job Details: 06/23/2026

Unit had a pressure fault error f3e1 I replaced the control board and tested unit. Unit is sensing pressure correctly now. Repair covered under SCode153EB; used 1 W11608056 (ACU) from stock

We serviced a

WHIRLPOOL FREEZER

Model WRT318FZDM11

Near Avon, New York 14414

Ben H

Job Details: 06/23/2026

Customer complaint was a loud chattering noise when the fridge is running. Condenser fan motor out of place causing the noise. Used gasket to secure fan motor per the service pointer and tested unit for proper operation; used 1 W10459031 (Gasket) from stock

We serviced a

MAYTAG DRYER

Model MED5630HW2

Near Avon, New York 14414

Ben H

Job Details: 06/23/2026

"Customer complaint is after running the unit for a couple minutes it shuts off with a power failure message. Ran unit and was unable to get it to fault. However, I did notice inconsistent voltage readings from power supply and voltage drop off. After cycling power to the unit, one leg of power only had 30 volts and the other had 200. 200 customer needs an electrician"

We serviced a

WHIRLPOOL WASHER

Model WTW4307SW0

Near Farmington, New York 14425

Ben H

Job Details: 06/23/2026

Replaced damaged belt and motor and tested for proper operation

We serviced a

MAYTAG WASHER

Model MTW4205SW0

Near Henrietta, New York 14467

Ben H

Job Details: 06/23/2026

Customer complaint is the unit does not run. Found f7e4 error code for basket re-engagement failure. Found shift actuator broken and the cam sticky. Replaced cam and actuator and tested unit for proper operation; used 1 W10721967 (CAM) from stock

We serviced a

WHIRLPOOL DRYER

Model WGD6150PW0

Near Rochester, New York 14624

Trevor

Job Details: 06/23/2026

Customer is Concern About hearing Screeching Grinding noise while drying And also the rear grill has Burn marks On it. I ran and disassemble dryer and didn't find anything unusual except a nickel at bottom of door. I advise customer that the nickel might have been stuck in between drum causing the noise. I also advised customer that the dark marks on the back of the grill is normal due to the high heat from the burner. Customer is still under the manufacturer's warranty. Delivered 1/3/26.; O-emld tckt

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Rochester, New York 14624

Trevor

Job Details: 06/23/2026

Installed new control board. Washer unit still isn't able to calibrate in diagnostics but test cycle is running okay.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Churchville, New York 14428

Trevor

Job Details: 06/23/2026

Ice is melting and Leaking from ice chute due to improper seal at ice door. Ordering new separator assembly.; ordrng 1 WPW10353552 (Separator ice door)

We serviced a

MAYTAG DRYER

Model MED4005SW0

Near Rochester, New York 14617

Dave F

Job Details: 06/23/2026

Found belt was broken. Replaced belt and tested to verify proper operation. The unit is working properly.

We serviced a

WHIRLPOOL DRYER

Model WED5010LW0

Near West Henrietta, New York 14586

Ben H

Job Details: 06/23/2026

Customer complaint is noisy operation. Found roller Wheels locked up and belt loose. Put repair kit on unit and tested for quiet operation; used 1 4392065 (REPAIR KIT) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW1

Near Irondequoit, New York 14617

Dave F

Job Details: 06/23/2026

"Found unit would not advance through the sensing portion of a cycle. When attempting to agitate, there was a loud buzzing sound. Checked capacitor and found it had gone bad. Replaced with a new capacitor and tested. Unit is working properly again.; used 1 W11395618 (CAPACITOR) from stock"

We serviced a

GE WASHER-DRYER COM

Model GUD27ESSM1WW

Near Churchville, New York 14428

Trevor

Job Details: 06/23/2026

Washer isn't agitating or spinning due to excessive clothing buildup at base of washer . Clothes items were wrapped around the gearcase pulley causing the belt to slip off and the speed sensor to break. New speed sensor needed. Advised customer.; ordrng 1 WH12X27187 (Speed sensor) and 1 SH15 (SHIPPING /HANDLING)

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Hilton, New York 14468

Dave F

Job Details: 06/23/2026

"Found UI unresponsive. Tested main power to the unit, it is receiving full 120v. Board is sending power to the UI. After unplugging UI to test for power and plugging UI back in, the unit began operating normally. Customer did mention a brief power surge during a storm last week. Suspecting a miscommunication when power returned. Unit needed a hard reset to fix. If called back, order W11416788 (front panel with UI)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS01

Near Rochester, New York 14625

Andres V

Job Details: 06/23/2026

Unit is leaking from the water valve. ; ordrng 1 W11312191 (Valve)

We serviced a

MAYTAG WASHER

Model LSG7806AAE

Near North Chili, New York 14514

Trevor

Job Details: 06/23/2026

Installed new pressure switch and new fill valve. All functions tested normally.