We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Canandaigua, NY 14424
Jeremy
Job Details: 08/18/2022
Replaced fan motor and blade for noisy operation. Unit checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Macedon, NY 14502
Jeremy
Job Details: 08/17/2022
Replaced LH upper rack adjuster for broken roller.
We serviced a
AMANA WASHER
Model NTW4516FW1
Near Spencerport, NY 14559
Josh Henchen
Job Details: 08/17/2022
"Customer stated she had found water on floor wasn't sure where it came from. Checked and found inlet valve on copper line spraying water when turned on. Recommended a plumber. Ran full tub of water, drained. No leaks. Washer checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model MRT118FFFH08
Near Rochester, NY 14626
Dave F
Job Details: 08/17/2022
Water is building up on the floor of the unit . Doors are sealing not seeing any moisture building up anywhere but under the door . Ordering a new door LW10680726 ; ordrng 1 LW10680726 (dor-fip)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Rochester, NY 14609
Andres V
Job Details: 08/17/2022
"Customer stated unit was leaking. Diagnosed unit and found a small slit on the water line. I used a 5/16 coupler cut the line and recconected it. Tested unit and looked for leaks. Did not see any, unit is working properly."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Victor, NY 14564
Jeremy
Job Details: 08/17/2022
Found that unit has excessive shaking and noise during spin. Found basket has excessive wobble and suspension is worn out. Customer elected to not repair due to cost.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS
Near Rochester, NY 14624
Josh Henchen
Job Details: 08/17/2022
"Replaced Drain Pump ran diagnostic, Water drained from tub, still recommended changing the drain hose. Dishwasher checks good.; dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM02
Near Webster, NY 14580
James
Job Details: 08/17/2022
Doors too hard to open. Sp for putting air hole in drain tube. Performed service pointer and tightened handle.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM
Near Syracuse, NY 13212
Chuck G
Job Details: 08/17/2022
Replaced sump and motor. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Rochester, NY 14616
Dave L
Job Details: 08/17/2022
Freezer had defrosted due to an air leak from freezer. Left side freezer rail screw preventing closure. Securely fainted screw and verified defrost cycle. Customer to monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Rochester, NY 14609
Dave F
Job Details: 08/17/2022
Replaced right freshfood door hinge and replaced ice maker . Cycled ice maker and fill with water . Unit tested good
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Cicero, NY 13039
Chuck G
Job Details: 08/17/2022
Replaced sump and motor. Unit tested good
We serviced a
MAYTAG OVEN
Model MEW9527AB00
Near Pittsford, NY 14534
Dave F
Job Details: 08/17/2022
Oven not turning on . Found the thermal fuse was blown . Jump fuse and tested bake and broil they are working . . Ordering fuse ; ordrng 1 WPW10545255 (fuse-thrml)
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Victor, NY 14564
Dave F
Job Details: 08/17/2022
Unit has F8E4 checked float pan had water in it . Cleared water and tested unit in diagnostics unit isnt leaking . Leveled unit to floor and tested heater it is working . Customer will monitor unit . Suggested using pro wash . High temp and heat dry and to use dishwasher cleaner affresh . Unit tested good .
We serviced a
KENMORE DRYER
Model 110.66942500
Near Webster, NY 14580
James
Job Details: 08/17/2022
"Replaced belt , rollers, and thermostat. Tested and heat cycling between 115-140 degrees on low. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT , used 1 4392067 (Kit) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Canandaigua, NY 14424
Dave F
Job Details: 08/17/2022
"Dishwasher taking a long time to finish cycle .customer is using heavy and all settings which would make unit run extended time . Suggested sensor wash ,high temp and heat dry . Ran unit in diagnostics and tested good heater is working"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Fayetteville, NY 13066
Chuck G
Job Details: 08/17/2022
Unit had bad heater. Replaced heating element. Left old heater with customer. Unit tested good. ; used 1 W11537778 (Heater) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Jamesville, NY 13078
Chuck G
Job Details: 08/17/2022
"Customer stated that water leaking from the unit. No codes. Upon running a diagnostic test cycle i discovered that water was leaking from the bellows, after inspecting unit i found that debris was gathering on the bottom of the door and bellows, i also found that unit was not level as it was leaning frontward. I leveled unit and showed customer how to clean the door and bellows to insure that no debris builds up on either. Unit tested good"
We serviced a
WHIRLPOOL DRYER
Model LGR7646EQ1
Near Rochester, NY 14624
Josh Henchen
Job Details: 08/17/2022
Part was damaged had to order new ignitor.; dspstn on spec-tagged invntry: 1 279311 IGNITOR
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW0
Near Rochester, NY 14619
Josh Henchen
Job Details: 08/17/2022
"Replaced control and ran diagnostic, calibration cycles, washer checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Rochester, NY 14607
Josh Henchen
Job Details: 08/17/2022
"Customer complaint was if you pull open freezer from the left side it would become uneven and wouldn't close inless you pushed it shut. Checked and funny slider working fine freezer should be opened from the middle of door, explained the track and gears cause this to happen because of design. If problem persists please send senior tech."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near Lima, NY 14485
Josh Henchen
Job Details: 08/17/2022
"Customer stated dishwasher was not cleaning dishes. Checked and found F-E-, Ran diagnostic. Unit needs a new Sump and motor W11085683.; ordrng 1 W11085683 (SUMP&MOTOR)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB
Near Rochester, NY 14616
Dave L
Job Details: 08/17/2022
Replaced scratched door. ; dspstn on spec-tagged invntry: 1 LW10599399 DOOR and 1 W11178521 NAMEPLATE
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRR56X18FW02
Near Victor, NY 14564
Jeremy
Job Details: 08/17/2022
Found that door gasket was not fully seated on right hand side. Seated gasket properly and heated it up to for a better seal on cabinet. Unit checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAB05
Near Rochester, NY 14621
Andres V
Job Details: 08/17/2022
"Replaced both led lights but fresh food section did not come on, the freezer light is very dimmed. Ordering main light that controls the other two.; ordrng 1 WPW10515058 (Led light)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Rochester, NY 14619
Ray Benedetto
Job Details: 08/17/2022
Customer forgot that follow-up appointment was Aug 17th and is not on premises. ; schdld next appmnt for 8/18 THU !
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKB0
Near Rochester, NY 14623
Ray Benedetto
Job Details: 08/17/2022
"Unit had brass bushings on heating element. Replaced updated heating element per Service Pointer W11540964, S17304. Tested, no leakage. All operations normal.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Syracuse, NY 13208
Chuck G
Job Details: 08/17/2022
Customer not home. I called customer to let them know i was 15 minutes away and then followed up with a text. Upon arrival i rang the doorbell and knocked on the door several times. I waited 15 minutes while continuing to knock on the door then tagged door. ; saved tckt
We serviced a
KITCHENAID FREEZER
Model KRFF507HPS00
Near Henrietta, NY 14467
Ray Benedetto
Job Details: 08/17/2022
Freezer light not working in unit. Replaced LED in freezer per Service Pointer W11460554. Light operating normally.; used 1 W10695459 (Module) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Lansing, NY 14882
Doug Balcom
Job Details: 08/17/2022
"Replaced water tank assembly, valve, and filter. Unit is operating better we are getting 6 ounces on a 8 ounce measured fill. With filter bypass installed we get 8 ounces for a 8 ounce measured fill. Advised customer that their water pressure is low and hey are going to call a plumber to address the problem. Unit is operating as designed."
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JZ0
Near Rochester, NY 14612
Dave L
Job Details: 08/17/2022
Unit is unresponsive. Found thermal damage to L1 at the block. Ordering harness per customers request. ; ordrng 1 W11553447 (Harness)
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC1
Near Rochester, NY 14609
James
Job Details: 08/17/2022
Unit spins off balance. Replaced actuator and adjusted feet. Ran drain and spin with a load of clothes and unit functions properly. ; used 1 Wpw10006355 (Actuator) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Rochester, NY 14621
Andres V
Job Details: 08/17/2022
Customer stated unit was giving him F5E2 and F5E3 for lid lock not locking and unlocking. Put unit into a diagnostic mode and manually tried to lock unit but it was not engaging. Unit needs new lock.; ordrng 1 W10861642 (Lid lock)
We serviced a
KITCHENAID DISHWASHER
Model KDTE704DPA0
Near Penfield, NY 14526
Andres V
Job Details: 08/17/2022
Replaced UI. UI now responds to commands and is working properly.
We serviced a
WHIRLPOOL RANGE
Model MED5630HW2
Near Webster, NY 14580
Andres V
Job Details: 08/17/2022
Customer stated that clothes were coming out wet when using a sensor cycle. I diagnosed unit and checked for error codes but did not find any. I tested the sensors and made sure that they were sensing correct. Unit is working properly. I informed customer that if they're drying a smaller load the clothes won't hit sensor and unit thinks clothes are dry.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS02
Near Victor, NY 14564
Jeremy
Job Details: 08/17/2022
"Found that ice had clumped in ice bin causing auger to freeze up and bin to crack and icemaker is no longer cycling. Found gap in ice door on the bottom allowing warm air to enter ice compartment. Ordering ice door, icemaker and ice container.; ordrng 1 W10910401 (Ice container) and 1 W11557001 (Icemaker) and 1 W11594927 (Ice Door)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Ithaca, NY 14850
Doug Balcom
Job Details: 08/17/2022
Customer states no ice making. Found icemaker bad. Unit has proper water pressure and a full frost pattern. Evaporator fan is running and blowing air to the icemaker. ; rqstng P&A on 1 W10873791 (Icemaker)
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFZ02
Near Ithaca, NY 14850
Doug Balcom
Job Details: 08/17/2022
Customer states holes not drilled to reverse doors. Removed plugs and reversed doors.
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Marcellus, NY 13108
Doug Balcom
Job Details: 08/17/2022
"Customer states unit stops in mid cycle. Thinks it's not getting hot water. Ran diagnostic test no codes. Ran unit it is grinding in agitate and spin. Found gearcase leaking oil. Ordering gearcase, rotor, stator, and clutch. ; ordrng 1 W11393685 (Gearcase) and 1 W10915700 (Stator) and 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 W10915701 (Rotor)"
We serviced a
WHIRLPOOL WASHER
Model GHW9300PW4
Near Skaneateles, NY 13152
Doug Balcom
Job Details: 08/17/2022
Customer states they get a F11 error code. Ran diagnostic test got F11 error code. Communication error between MCU and CCU. Customer declined repair and is buying a new unit.
We serviced a
KENMORE REFRIGERATOR
Model 106.59422801
Near Rochester, NY 14621
James
Job Details: 08/17/2022
Unit not cooling. Compressor locked at 24 amps. Need compressor. Customer opted to not repair.
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near Irondequoit, NY 14617
James
Job Details: 08/17/2022
F6e0 lost communication. Ui intermittent to hit keys on its own. Cleared error. Need ui and control ; ordrng 1 W11339755 (Ui) and 1 W11205353 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Irondequoit, NY 14617
James
Job Details: 08/17/2022
"Ice not dispensing. Ice bin stuck. Icemaker leaking into bin and freezing everything. Defrosted bin and found fill tube was not fully inserted through liner from factory, causing water to miss icemaker and leak. Inserted fill tube and replaced icemaker. Reset power and icemaker filled properly. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 WPW10300024 ICEMAKER , used 1 Sh15 from stock"
We serviced a
JENN AIR RANGE
Model JDS9860AAB
Near Rochester, NY 14617
James
Job Details: 08/17/2022
Lf burner not igniting. Issue was looked at prior visit. Warranty sc. Customer needs burner cartridge replaced. Part is nla. Told customer i could rebuild it for about 350.00. Customer declined. Refund 2nd sc charged.
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Rochester, NY 14616
Andres V
Job Details: 08/17/2022
Tech was assigned as a helper;
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDE3
Near Syracuse, NY 13211
Chuck G
Job Details: 08/17/2022
"Customer stated that the other day the unit would not drain and she noticed a burning Oder. No codes. I ran a diagnostic test cycle in which the unit operated normally. I inspected the unit and all connections tested good, voltage tested good, drain pump tested good , wash motor tested good , sensor tested good, harness tested good, outlet tested good and power connections tested good. I then started a normal wash cycle and let it run for 15 minutes then drained and it operated as intended. Unit tested good"
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Canandaigua, NY 14424
Josh Henchen
Job Details: 08/17/2022
"Customer stated washer not draining adequately. Checked and found F5E2,F7E9. Cleared codes, Ran diagnostic all functions working properly. Said the noise was like a train asked him to record it. If problem persists need Stator motor: W10870751 Stator motor screw WPW10253476.; ordrng 1 WPW10253476 (Screw Stator Motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MRT118FFFZ09
Near Geneseo, NY 14454
Dave F
Job Details: 08/17/2022
Items freezing in freshfood section 35 degrees in freshfood section and 6 degrees in freezer . Restricted the air flow from the freezer to the refrigerator to keep more of the cold air inside freezer if problem persists order W11438736 thermistor and W11599869 control
We serviced a
WHIRLPOOL RANGE
Model AGR6603SFS2
Near Hilton, NY 14468
Dave L
Job Details: 08/17/2022
Left side of the oven door is not sealing properly. Replaced and moved active hinge to the left side. Oven door tested ok; dspstn on spec-tagged invntry: 1 WPW10299224 HINGE-ACTIVE
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Brockport, NY 14420
Dave L
Job Details: 08/17/2022
Unit will not complete spin cycle. Basket speed fault in diagnostics. Actuator was changed twice by customer. Unit failed tachometer test. Found half seated connector on board preventing the control from reading the hallSensor. Reconnected and verifiedBasket speed sensor in diagnostics. Calibrated and tested ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB04
Near Rochester, NY 14624
Ray Benedetto
Job Details: 08/17/2022
Replaced ice container and deflector. Ice making/dispensing working correctly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Rush, NY 14543
Ray Benedetto
Job Details: 08/17/2022
Replaced ice maker. Power cycled unit. Ice maker cycled and filled. Operating normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near North Chili, NY 14514
Ray Benedetto
Job Details: 08/17/2022
"Ice maker stopped working and filling. Tested unit, ordering ice maker for repair.; ordrng 1 W11546935 (Ice Maker)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Rochester, NY 14622
Jeremy
Job Details: 08/17/2022
Replaced wash motor and control for no wash motor function. Unit checks good.; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8989SHZ
Near Rochester, NY 14626
Dave L
Job Details: 08/17/2022
Replaced broken adjusters and manifold ; used 2 WPW10546503 (Adjuster) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW06
Near Rochester, NY 14615
James
Job Details: 08/17/2022
Replaced icemaker and cycled successfully.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Webster, NY 14580
James
Job Details: 08/17/2022
Unit not making ice. Took off cover and frost was stuck to bail arm. Removed frost and cycled icemaker in Diagnostics. Customer is to monitor. If problem persists order W10873791
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JV0
Near Rochester, NY 14624
Ray Benedetto
Job Details: 08/17/2022
"Unit had Cooktop On/Hot lights stay on, not going off. Was able to isolate malfunctioning infinite switch, right front. Possibility that unit might need additional control board. Ordering both parts to have in hand for trial-and-error troubleshooting.; ordrng 1 WP3149400 (Infinite Switch) and 1 W11567368 (Control Board)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Penfield, NY 14526
Jeremy
Job Details: 08/17/2022
Replaced freezer door switch for intermittent ice making and light out in the freezer. Unit checks good.; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Rochester, NY 14606
Josh Henchen
Job Details: 08/17/2022
Replaced UI for Constant F6E2 code. Ran diagnostic/ calibrated washer. Started load of laundry and watched for 10 mins. washer checks good.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Fairport, NY 14450
Jeremy
Job Details: 08/17/2022
Replaced control and drain pump for intermittent drain operation and noisy drain pump.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Scottsville, NY 14546
Dave F
Job Details: 08/17/2022
Unit has sealed system leak . Ran test four no frost pattern on freezer evap . Ordering all parts that may be needed . ; ordrng 1 W11291123 (Fresh food evaporator) and 1 W11099748 (Freezer evaporator) and 1 W11592010 (Compressor) and 2 W11109499 (drier-tube)s and 1 W11506635 (Access valve) and 1 W11504415 (8.5/8) and 1 W11504416 (8.5/6) and 1 W11504436 (5/1.8) and 1 W11504420 (8/6) and 1 W11504423 (8/2) and 1 W11504424 (8/1.8) and 1 W10895757 (6/5) and 1 W11504433 (6/4)
We serviced a
KITCHENAID OVEN
Model KOSC504ESS01
Near West Henrietta, NY 14586
Dave F
Job Details: 08/17/2022
Thermal fuse was blown . Found the cooling fan is seized and needs to be replaced the control on the UI is broken. Due to the heat from the unit not having a fan ordering parts ; ordrng 1 WPW10176670 (blower) and 1 W11025102 (fuse-thrml) and 1 W10803991 (cntrl-elec)
We serviced a
WHIRLPOOL RANGE
Model WEG730H0DS0
Near Rochester, NY 14618
Andres V
Job Details: 08/16/2022
Customer stated that when she tried to use oven it was giving her error F8E0 for fan speed to low. I looked up units tech sheet and searched for error. Tech sheet states that fan should ohm out to 150 when I ohmed out fan ingot a reading off 5800. Ordering new fan ; ordrng 1 W11107275 (Fan)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Rochester, NY 14609
Dave F
Job Details: 08/16/2022
Replaced compressor. Vacuumed unit and recharged . Unit tested good . ; dspstn on spec-tagged invntry: 2 W11504415 COUPLER BR 8.5X8 and 1 WPW10143759 DRIER-UV DYE
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Webster, NY 14580
James
Job Details: 08/16/2022
"Ice bin stuck in door. Ice not dispensing. Ice freezing together. Icemaker test failed, motor stopped halfway. Auger receiver will not align with dispenser motor shaft. Need icemaker and bin. ; ordrng 1 W10908391 (Icemaker) and 1 W10910401 (Bin)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Rochester, NY 14616
James
Job Details: 08/16/2022
"No cool. Sealed system. Compressor buzzing no frost pattern. 8mm, 5-4 x2, 2mm. Called techline sr7734363082. They are going to replace fridge."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ
Near Syracuse, NY 13210
Chuck G
Job Details: 08/16/2022
Customer stated that unit is leaking from underneath. No codes. After inspecting unit i found that leak was coming from the water supply line. I replaced the washer on the washer supply line and that stop the water leak. Ran a diagnostic test cycle in which the unit operated normally. Unit tested good
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Wolcott, NY 14590
Chuck G
Job Details: 08/16/2022
Customer stated that unit is leaking. After inspecting unit i discovered that the unit is leaking from a stem on the tub. Ordering tub W11409866. ; ordrng 1 W11409866 (Tub assembly)
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS1
Near Oswego, NY 13126
Chuck G
Job Details: 08/16/2022
Part didnt arrive in time for the appointment. Customer had a 1 oclock meeting for i was asked to reschedule. ; schdld next appmnt for 8/23 TUE !
We serviced a
KITCHENAID RANGE
Model KFEG500ESS3
Near Oswego, NY 13126
Chuck G
Job Details: 08/16/2022
"Customer is concerned about the front of the cooktop getting hot while oven is in operation. Front of cooktop is warm to the touch but seems to be normal for an electric range. door gasket tested good, oven is cycling as it should . Unit tested good"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW1
Near West Monroe, NY 13167
Chuck G
Job Details: 08/16/2022
"Replaced gearcase, hub , screws and tub. Calibrated unit. Ran a diagnostic test cycle in which the unit operated normally. I also ran a rinse and spin with towels in which the unit completed the spin cycle as intended. Unit tested good"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB2
Near Rochester, NY 14625
Andres V
Job Details: 08/16/2022
"Customer stated unit was not igniting the burners. Diagnosed unit and found one of the connections in the back was cut. I spliced and recconected connection. Tested unit, all burners now ignite properly. Customer also pointed out that the right back burner knob keeps falling off. I looked at knob and saw that it was cracked. ; ordrng 1 WPW10339442 (Knob)"
We serviced a
WHIRLPOOL DRYER
Model WED75HEFW1
Near Webster, NY 14580
Andres V
Job Details: 08/16/2022
"Customer stated unit was not starting when pressing start. Diagnosed unit and found thermal fuse was open. Had fuse in my van, replaced it and put unit back together. Tested unit now working properly.; used 1 W10909685 (Thermal fuse) from stock"
We serviced a
JENN AIR MICROWAVE
Model JMW3430DP02
Near Pittsford, NY 14534
Jeremy
Job Details: 08/16/2022
"Could not get unit into diagnostic to verify error code. Lower oven would not run and power button on console did not work. Turned off breaker, removed console and reseated all connections, restored power and all began to function properly. Still unable to get in diagnostic due to slow response from oven cancel button. Quoting for replacement of console.; rqstng P&A on 1 W11236885 (Console) and 1 Sh15 (Shipping)"
We serviced a
KENMORE DRYER
Model 11066812690
Near Pittsford, NY 14534
Jeremy
Job Details: 08/16/2022
"Dryer is not heating, checked and found open heating element. Customer elected to not repair."
We serviced a
WHIRLPOOL WASHER
Model NFW5800HW4
Near Fairport, NY 14450
Jeremy
Job Details: 08/16/2022
Replaced console for being unresponsive. Unit checks good.; dspstn on spec-tagged invntry: 1 W11325578 CONSOLE
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM03
Near Macedon, NY 14502
Jeremy
Job Details: 08/16/2022
Replaced icemaker for not cycling.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Canandaigua, NY 14424
Jeremy
Job Details: 08/16/2022
Found loud noise coming from freezer section. Determined problem to be evap Fan to be faulty. Ordering fan motor and blade.; ordrng 1 W11559968 (Evap Fan motor) and 1 WP2169142 (Fan Blade)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW
Near Dansville, NY 14437
Jeremy
Job Details: 08/16/2022
"Found dryer with broken belt, seized roller and faulty idler pulley. Used repair kit to replace idler, rollers and belt. Dryer checks good; used 1 4392065 (REPAIR KIT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Rochester, NY 14625
Dave F
Job Details: 08/16/2022
Ice maker still not making ice . Ordering ice maker ; ordrng 1 W11579560 (Ice maker)
We serviced a
KITCHENAID RANGE
Model KSDB900ESS0
Near Pittsford, NY 14534
Dave F
Job Details: 08/16/2022
F1E0 Main control fault stored in unit . Unit is working . Checked unit in diagnostics tested good . Checked oven temps was 360 when set to 350 calibrated unit down -10 . Customer will monitor unit . If problem persists order order W11099784 main control
We serviced a
KENMORE REFRIGERATOR
Model 106.59202990
Near Fairport, NY 14450
Dave F
Job Details: 08/16/2022
Defrosted unit again and installed bi metal . Unit tested good .
We serviced a
KENMORE REFRIGERATOR
Model 106.51182113
Near Victor, NY 14564
Dave F
Job Details: 08/16/2022
Unit has sealed system leak in evap area . Customer is going to seek new unit
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Mendon, NY 14506
Dave F
Job Details: 08/16/2022
"F7E4 motor drive over voltage F7E8 motor over temp . Found the slider was not falling back into position. Replaced slider and calibrated unit . Unit tested good . If problem persists order control W11135392 , motor W10754158 , gearcase W11393685 , rotor W10754161 , slider W10734521 . Unit has 5 year warranty ; used 1 W10734521 (SLIDER) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Honeoye Falls, NY 14472
Dave F
Job Details: 08/16/2022
Replaced ice maker . Left hand drawer . Drawer came with UI . Replaced main control and main UI . Testers unit tested good customer has not had a problem since we turned the ice maker off . If problem persists order ice maker fan W10846539
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Spencerport, NY 14559
Josh Henchen
Job Details: 08/16/2022
"Customer stated fridge was del. 7/12/22 no delivery date proof. Replaced damaged door and shelfing. Re aligned doors, Hairdryer on new seal to form to fridge. Checks good. Customer needs a whirlpool logo sticker.; dspstn on spec-tagged invntry: 1 LW10912110 DOOR"
We serviced a
GE RANGE
Model JGBS66REK4SS
Near Rochester, NY 14613
Josh Henchen
Job Details: 08/16/2022
"Customer stated when front right burn gets turn on the stove starts clicking. Checked and found even after you turn off burner clicking continues. Took and found loose connection at front right burner, reconnected. Tested burner 4 times no problems, Range checks good."
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Rochester, NY 14613
Josh Henchen
Job Details: 08/16/2022
"Customer stated dryer had F2E2 code. Checked and found unresponsive UI, damaged control due to roaches. Dryer needs new control W11525997.; ordrng 1 W11525997 (Control)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Rochester, NY 14609
Josh Henchen
Job Details: 08/16/2022
"Replaced drain pump. Ran diagnostic, no codes, washer checks good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHT2
Near Syracuse, NY 13212
Chuck G
Job Details: 08/16/2022
"Customer stated unit is not heating. Error code F7E1-no heat. I ran a diagnostic test cycle in which the heater did not come on. Heater is receiving the proper voltage, heater tested bad. Ordering heating element W10518394; ordrng 1 W10518394 (Heating element)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Syracuse, NY 13208
Chuck G
Job Details: 08/16/2022
Customer stated unit is still not completing a cycle. Unit stored an error code F7E1-speed fault. Unit does have the Nidec actuator. Replaced actuator WPW10006355. Calibrated unit. Ran a diagnostic test cycle in which the unit operated normally. I ran a quick wash cycle to confirm that the unit will go into a spin. Unit tested good ; used 1 WPW10006355 (Actuator) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Penfield, NY 14526
Andres V
Job Details: 08/16/2022
Installed new ice container. When I arrived ice maker was not plugged in but their was ice in mold. I cycled the ice maker and manually filled it. Ice maker and dispenser are working correctly.
We serviced a
MAYTAG WASHER
Model MVWB855DC4
Near Penfield, NY 14526
Josh Henchen
Job Details: 08/16/2022
Replaced lid and hinges. Washer checks good. ; dspstn on spec-tagged invntry: 1 WP8563965 HINGE
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HV07
Near Honeoye Falls, NY 14472
Jeremy
Job Details: 08/16/2022
Found that display is blank but all buttons work and microwave functions. Ordering control.; ordrng 1 W11184553 (Control)
We serviced a
WHIRLPOOL DRYER
Model WED5300SQ0
Near Rochester, NY 14609
Andres V
Job Details: 08/16/2022
"Customer stated unit was not heating or advancing. Diagnosed unit, checked hi temp fuse and heating element both tested good. Times is not sending voltage to element unit needs new timer. Gave customer quote for repair. He chose not to get it done."
We serviced a
WHIRLPOOL DRYER
Model GGW9250PW3
Near Webster, NY 14580
Andres V
Job Details: 08/16/2022
Customer stated unit was not heating. Diagnosed unit and found that unit was igniting and flame would come on but after the unit cycled a few times the igniter would turn on but flame would not come on. I replaced the coils on the unit and watched for a few minutes. Unit was cycling properly and is now heating ; used 1 279834 (Coils) from stock
We serviced a
WHIRLPOOL DRYER
Model LGR7646EQ1
Near Rochester, NY 14624
Josh Henchen
Job Details: 08/16/2022
"Customer stated dryer not heating. Check and found no smell of gas, coils tested open. Replaced coils, couldn't test unit due to no gas, recommended gas company to check lines. If problem persists order ignitor 279311.; used 1 279834 (COIL KIT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM02
Near Caledonia, NY 14423
Ray Benedetto
Job Details: 08/16/2022
"Unit has no cooling in fridge side. Ice buildup behind freezer evap cover concentrated near capillary tube and evaporator. Thawed out ice, no frost pattern on evap. Needs sealed system repair.; ordrng 1 W10836706 (Evaporator) and 1 WPW10143759 (Drier) and 1 W11506635 (Access Valve) and 1 W11504436 (Coupler 5/1.8) and 1 W11504445 (Coupler 5/4) and 1 W11504420 (Coupler 8/6) and 1 W11506620 (Coupler 8) and 1 W11504423 (Coupler 8/2)"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Auburn, NY 13021
Doug Balcom
Job Details: 08/16/2022
"Replaced gearcase, motor, actuator, belt, splutch, and control. Calibrated unit. Ran diagnostic test. No codes. Unit is operating as designed."