Near Perry, NY 14530
Steve
Job Details: 04/12/2019
DRYER AMANA NGD4655EW2 Found the vent was plugged with lint. Removed vent and removed lint. Found a screen that was collecting lint causing long dry times. The exterior vent flap is broken. Informed customer to have it replaced to keep birds out of vent.
Near Penfield, NY 14526
Evan
Job Details: 04/12/2019
RANGE MAYTAG MER8800FZ0 Customer is stating that unit is kicking breaker each time they run bake cycle and one of the upper burners. Ran test preheat with with oven to 325 and 2 upper burners on. Unit kicked breaker. Reset breaker ran test preheat again with amp clamp attached to L1 to monitor amperage draw. Unit is drawing 38 amps on a 50 amp breaker and kicking breaker. Breaker needs to be replaced. Oven itself is functioning as it should
Near Rochester, NY 14622
Evan
Job Details: 04/12/2019
RANGE AMANA AGR6603SFW2 Customer stated that right front burner was not lighting. Upon inspection right front burner ignitor was sparking but never lighting. Ignitor is failing to light. Replaced burner head. Ran test preheat Unit now lighting as it should Unit tested good
Near Rochester, NY 14617
Evan
Job Details: 04/12/2019
DRYER WHIRLPOOL LER5636PQ0 Customer stated unit was not powering on. Suspecting that thermal fuse is open. Tested thermal fuse. Fuse tested open. Replaced fuse Ran test cycle Unit tested goodTech is recommending cleaning of vent. Spoke with customer about possible cause for fuse blowing.Dryer Vent Wizard Scott Koepke(585)441-7227(cell) (866)498-7233(office) ; used 1 WP3392519 (FUSE-THERMAL) from stock
Near Penfield, NY 14526
Evan
Job Details: 04/12/2019
OVEN WHIRLPOOL WFE320M0ES2 Replacing control board due to unit Shutting off randomly during bake cycle. Customer stated while baking cakes unit would shut off after having unit on 350 for 1 hour. Replaced control board Ran test preheat up to 350 Unit functioning as it should Unit tested good
Near Williamson, NY 14589
Evan
Job Details: 04/12/2019
WASHER MAYTAG MVWC416FW1 Customer stated unit was not spinning out items are coming out wet. Checked for error codes. Unit displaying f3e1 (pressure system fault) inspected pressure hose. While inspecting pressure hose discovered that hose had small pinhole causing pressure sensor not to read correctly Was able to trim hose and reinstall on control. Ran test cycle unit completed cycle as it should Ran rinse & spin to ensure unit was functioning properly. Unit tested good
Near Rochester, NY 14616
Evan
Job Details: 04/12/2019
OVEN WHIRLPOOL WOD51ES4ES01 Customer is stating that oven fan is producing chirping /clicking noise when fan is running. Customer had preheated oven before tech arrived. Tech was able to hear noise customer was referring too. Upper blower is causing noise.Ordering upper blower fan ; ordrng 1 WPW10176670 (BLOWER (FAN) UPPER)
Near Rochester, NY 14610
Gary
Job Details: 04/12/2019
VAN FORD E250 Spark plugs and oil change
Near Rochester, NY 14624
Gary
Job Details: 04/12/2019
DISHWASHER GE GHDA485N10ES Replaced actuator and spring. Checks okay.
Near Rochester, NY 14624
Gary
Job Details: 04/12/2019
OVEN KITCHENAID KOSE507ESS01 "Replaced open thermal fuse, checked okay."
Near North Chili, NY 14514
Gary
Job Details: 04/12/2019
WASHER WHIRLPOOL WTW4800BQ1 "Replaced seized drain pump, tested okay.; dspstn on spec-tagged invntry: 1 WPW10661045 PUMP"
Near Fairport, NY 14450
Dave
Job Details: 04/12/2019
REFRIGERATOR MAYTAG MFF2258VEM6 Refrigerator handle loose found screws behind the handle were loose tightened screws and screws on the handle . Tested good .if problem persists order WPW10123795
Near Brockport, NY 14420
David
Job Details: 04/12/2019
WASHER MAYTAG MHW6000AW0 Customer concerned with banging noise. Adjusted suspension. Unit testing good
Near Hilton, NY 14468
David
Job Details: 04/12/2019
WASHER MAYTAG MVWB765FW0 Found unit with a slow drain code. Inspected pump. Did not find anything in pump. Ran service diagnostics. The unit passed. Customer states that unit will stop mid cycles when they try to do a load. Unit displayed a water hazard fault. Pressure hose looks good. Ordering control and valve. ; ordrng 1 W10920541 (cntrl-elec) and 1 W11165546 (VALVE)
Near Rochester, NY 14616
David
Job Details: 04/12/2019
OVEN WHIRLPOOL MER8800FZ0 Replaced console due to runaway temp code. Customer to monitor. Parts covered per KB
Near Hilton, NY 14468
David
Job Details: 04/12/2019
WASHER WHIRLPOOL WTW8500BW0 Customer has been experiencing a leak after doing several loads of laundry. Ran diagnostics to leak test. Recommending replacing detergent cup due to splashing and having the log valve changed to prevent other leaks. ; ordrng 1 WPW10552116 (dispenser)
Near Fairport, NY 14450
Dave
Job Details: 04/12/2019
WASHER MAYTAG MVWX655DW1 Unit was having pressure sensor issues and would continue to fill past the normal amount of water. Replaced control . Calibrated unit . Ran in auto diagnostics and in normal cycle . Washer now is working as expected.
Near Hilton, NY 14468
David
Job Details: 04/12/2019
REFRIGERATOR WHIRLPOOL WRS325FDAB06 Removed filter and put the housing back together. Light for the water on the UI is no longer illuminating. Ordering UI. Customer has an extended warranty.KB to get autho.Swpm4yrftj-1633477938Sr638890143; ordrng 1 WPW10397957 (cntrl-elec)
Near Palmyra, NY 14522
Dave
Job Details: 04/12/2019
RANGE WHIRLPOOL WFG361LVQ2 Replaced temperature sensor. Bottom of oven had one of those mats that catch drips . It was covering the holes not allowing proper circulation of heat . Checked temperatures made sure they were correct 330 392 329 390 330 396 Average temp 361 . Calibrated oven down -10 . Tested good .
Near Victor, NY 14564
Steve
Job Details: 04/12/2019
DISHWASHER KITCHENAID KDTE254ESS2 Replaced motor sump for leaking. The dishwasher tested good.
Near Mount Morris, NY 14510
Steve
Job Details: 04/12/2019
FREEZER MAYTAG MQF1656TEW02 Found fan motor getting power but not running. Ordering fan motor; ordrng 1 WPW10236142 (motor-evap)
Near Honeoye Falls, NY 14472
Steve
Job Details: 04/12/2019
DISHWASHER WHIRLPOOL KDFE104DSS1 Pump not pushing water hard enough to drain. ; rqstng P&A on 1 3385556 (hose-drain) and 1 WPW10348269 (drain pump)
Near Rochester, NY 14616
David
Job Details: 04/12/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Customer experiencing freezing temperatures in the fresh food. Product temperature at 38 on arrival but the milk that was sitting on the top shelf was partially frozen. Large items blocking airflow on the top shelf will cause freezing problems as well as loading its,s touching the back wall. When recommending that the customer move items I was called a "retard" and was told to "get the fuck out the house" and that "they shouldn't have sent my"stupid ass" out to her house. Was getting verbally assaulted out the door and it continued until I entered my vehicle. Sr77824597303"
Near Newark, NY 14513
Dave
Job Details: 04/12/2019
WASHER WHIRLPOOL WFW9151YW00 Replaced drain pump . Tested unit . Tested good .; dspstn on spec-tagged invntry: 1 WPW10730972 PUMP
Near Pittsford, NY 14534
Steve
Job Details: 04/12/2019
MICROWAVE WHIRLPOOL WMH32519HZ3 Sr#7724598804 found sensor not reading humidity. Called tech line and they recommended replace control and humidity sensor. ; ordrng 1 W10833858 (sensor) and 1 W11342846 (CONTROL)
Near Rochester, NY 14626
Shaiman
Job Details: 04/12/2019
DRYER ROPER RED4516FW Replaced motor.
Near Lyons, NY 14489
Dave
Job Details: 04/12/2019
WASHER WHIRLPOOL WTW7300DW0 Replaced user interface with one that was already there from previous visits . Calibrated washer and ran unit in diagnostics. Tested good .
Near Geneva, NY 14456
Dave
Job Details: 04/12/2019
WASHER MAYTAG MVWC565FW1 Washer had error code F8E1 long fill error code and F5E3 lid lock failure Removed water line to find the water valve filters were plugged causing the long fill error code . Removed filters cleaned . Replaced lid lock and ran washer in calibration. Ran auto diagnostics. Washer tested good .
Near Rochester, NY 14617
Shaiman
Job Details: 04/12/2019
WASHER MAYTAG MHW5630HW0 Tested unit in manual and auto diagnostics multiple times. Could not recreate any issues.
Near Rochester, NY 14626
Shaiman
Job Details: 04/12/2019
RANGE WHIRLPOOL WFE770H0FZ2 Multiple door parts and cooktop damaged. Replacing parts accordingly.; ordrng 1 W10872562 (cooktop) and 1 W10903747 (glass-door) and 1 W11205076 (TOP TRIM) and 1 WPW10297318 (liner-door) and 1 WPW10481433 (nameplate) and 1 WPW10618239 (hndle-door)
Near Canandaigua, NY 14424
Dave
Job Details: 04/12/2019
WASHER MAYTAG MVWB835DW3 User interface knob is not turning when it is turned needs user interface ordering user interface W11115285 and control W11170706 ordering console a well W11102318; ordrng 1 W11102318 (console) and 1 W11115285 (panel-cntl) and 1 W11170706 (cntrl-elec)
Near Webster, NY 14580
Evan
Job Details: 04/11/2019
DRYER WHIRLPOOL WGD94HEAW0 Idler pulley was still sticking cleaning pulley and shaft. Suggesting replacing pulley. Replaced pulley Ran test cycle unit tested good Labor is ATEC warranty Charging for part; used 1 W10837240 (PULLEY-IDLER) from stock
Near Henrietta, NY 14467
Gary
Job Details: 04/11/2019
DRYER GE DHDSR46EE1WW "Replaced broken belt, tested okay."
Near Rochester, NY 14626
David
Job Details: 04/11/2019
DRYER WHIRLPOOL LGR8648LW0 Unit was not heating due to failing gas coils. Replaced gas coils. Unit tested good. ; used 1 279834 (COIL KIT) from stock
Near Rochester, NY 14616
David
Job Details: 04/11/2019
DISHWASHER KITCHENAID KDTE254ESS1 Checked unit for burner odor. Smelled a slight odor when door was opened. Ran diagnostics. U it functioning as designed. Debris were likely caught under heater in a previous cycle which has caused an odor. Recommending cleaning with afresh.
Near Rochester, NY 14622
David
Job Details: 04/11/2019
REFRIGERATOR WHIRLPOOL KRFC300EBS00 Unit was not dispensing or making ice due to a frozen water bladder. Freed bladdar restriction. Unit testing good
Near Honeoye Falls, NY 14472
Dave
Job Details: 04/11/2019
DRYER WHIRLPOOL MED7000XG0 Drying not turning on . Found the thermal fuse was blown . Replaced fuse with truck stock WP339251 . Tested unit . Removed error codes . Tested good .; used 1 WP3392519 (FUSE-THERMAL) from stock
Near Pittsford, NY 14534
Dave
Job Details: 04/11/2019
OVEN-MW COMBO GE JKP90DP3WW User interface has stuck key causing the oven light to turn on and off . Replaced user interface. Tested unit tested good .
Near Churchville, NY 14428
Gary
Job Details: 04/11/2019
REFRIGERATOR WHIRLPOOL WRF560SMHB00 Water valve leaking through and causing ice buildup at water chute to the icemaker.; ordrng 1 WPW10279909 (valve-inlt)
Near North Chili, NY 14514
Gary
Job Details: 04/11/2019
WASHER WHIRLPOOL WTW4800BQ1 "Drain pump is seized and not draining unit, Unit needs drain pump, see sticky notes.; ordrng 1 WPW10661045 (drain pump)"
Near Rochester, NY 14624
Gary
Job Details: 04/11/2019
COOKTOP WHIRLPOOL WFG525S0HV "Unit is not sparking at the bake burner consistently but is at the broil, unit has updated insulated harness, ordering DSI. ; ordrng 1 W11162730 (module-spk)"
Near Farmington, NY 14425
Dave
Job Details: 04/11/2019
MW-HOOD COMBO WHIRLPOOL WMH31017FS0 Door switch on microwave has failed installed interlock W11244494 . Tested door tested good . Microwave making clicking noises and turn table not turning all the time . Found the turn table motor is going bad . Customer may want to repair motor but not right now . Part for that is W10642989 ; used 1 W11244494 (INTERLOCK) from stock
Near Pittsford, NY 14534
Evan
Job Details: 04/11/2019
OVEN WHIRLPOOL RBD275PDQ14 Customer stated unit was flashing error codes upon inspection discovered Unit is flashing f3e2 error code (temp sensor error) Took ohm reading on original sensor.Sensor is failing Ordering temp sensor Returning 4/12; schdld next appmnt for 4/12 FRI 9-12
Near Fairport, NY 14450
Dave
Job Details: 04/11/2019
RANGE ELECTROLUX EW30ES65GSE Oven is working as it should no odd noises . Customer will monitor.
Near Rochester, NY 14621
Evan
Job Details: 04/11/2019
RANGE WHIRLPOOL WFE320M0ES2 Customer stated unit was not powering on. Checked incoming voltage. Upon checking voltage discovered that terminal block had broken causing L1 to make contact with cabinet causing control board to short out. Board is not responding to commands. Ordering control Ordering terminal block ; ordrng 1 W11122560 (CONTROL ) and 1 WPW10245259 (TERMINAL BLOCK)
Near Rochester, NY 14617
Evan
Job Details: 04/11/2019
WASHER MAYTAG MVWB300WQ1 "Customer stated they were hearing metal on metal while using machine. Upon inspection discovered bearing was failing causing issue .Replaced bearing Ran test cycle During test cycle unit was struggling to drain water from tub. Pump is working intermittently Ordering drain pump ; ordrng 1 W10536347 (DRAIN PUMP), used 1 W10435302 (BEARING) from stock"
Near Rochester, NY 14626
Shaiman
Job Details: 04/11/2019
MICROWAVE WHIRLPOOL WML55011HB Right side control panel is damaged. Replacing. ; ordrng 1 W11206155 (RIGHT CONTROL)
Near Spencerport, NY 14559
Gary
Job Details: 04/11/2019
DISHWASHER WHIRLPOOL WDT910SAYM1 "Replaced leaking door gasket, checks okay.; dspstn on spec-tagged invntry: 1 W10300924V GASKET"
Near Rochester, NY 14623
Shaiman
Job Details: 04/11/2019
WASHER WHIRLPOOL WFW5620HW0 Wrong part ordered. Reordering parts.; ordrng 1 W11316255 (VALVE SINGLE) and 1 W11316256 (VALVE DOUBLE)
Near Nunda, NY 14517
Steve
Job Details: 04/11/2019
WASHER MAYTAG MVWX655DW1 Found the washer was bouncing on right front leg. Adjusted all the legs and tested with load of clothing. The washer tested good.
Near Rochester, NY 14626
David
Job Details: 04/11/2019
REFRIGERATOR GE GSCS3PGXCFSS The fill tube is freezing over preventing water from dispensing. Ordering fill tube heater kit. ; ordrng 1 WR49X10173 (dispenser water tube)
Near Dansville, NY 14437
Steve
Job Details: 04/11/2019
WASHER WHIRLPOOL WFW75HEFW0 Found finish nails in the pump that was stopping the pump from draining. Removed nails and the washer tested good.
Near Livonia, NY 14487
Steve
Job Details: 04/11/2019
DRYER MAYTAG MEDB855DC0 Replaced rollers and idler with maintenance kit for squealing while running the dryer tested good. ; used 1 4392067 (REPAIR KIT) from stock
Near Canandaigua, NY 14424
Steve
Job Details: 04/11/2019
DRYER MAYTAG DCCB330GT0AC Found lint screen missing and the vent was full of lint. Removed lint. Found blower has bad bearing. The unit will need a blower and possibly a motor. On testing thermostats the one by the burner fell crumbled. The thermostat is discontinued. Recommended customer replace the dryer.
Near Honeoye Falls, NY 14472
Steve
Job Details: 04/11/2019
OVEN WHIRLPOOL KODE500ESS02 Sr#7724591393 called tech line for persistent f2e1 error causing no operation. Tech line wanted the vent sealed with metal tape for moisture getting behind console.
Near Victor, NY 14564
Dave
Job Details: 04/11/2019
REFRIGERATOR GE GSCF3PGXCFWW Left hand bracket that holds the ice bucket and icemaker has broken . Needs new bracket ordering new bracket WR72X10240; ordrng 1 WR72X10240 (refrigerator drawer)
Near Webster, NY 14580
David
Job Details: 04/11/2019
WASHER MAYTAG MVWB765FW3 Sr77245880552Unit was not finishing properly. Valve was pulsing. Replaced valve. Went over use and care with customer for white residue issue.
Near Fairport, NY 14450
Dave
Job Details: 04/11/2019
WASHER MAYTAG MVWB835DW1 Washer not showing anything on user interface. Checked power from control board has 5 volts D.C also has F6E2 error code UI cannot Hear ACU. . Led light on control is on showing the control is powering up. Order new user interface W10861510 and bring control with just in case W11024149; rqstng P&A on 1 W10861510 (console) and 1 W11024149 (cntrl-elec)
Near Rochester, NY 14617
David
Job Details: 04/11/2019
REFRIGERATOR KITCHENAID KRBR109ESS00 Kjrnajrapl1KIRNAJRAPL1Damper is noisy. Replaces damper. Call covered by whirlpool; used 1 WPW10594330 (CONTROL) from stock
Near Penfield, NY 14526
David
Job Details: 04/11/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Ice maker fill tube was frozen preventing ice production. Removed ice maker assembly from the top of liner to thaw. Reinstalled assembly and tested unit in test 45 water fill test. The mold filled. Fill tube heater testing good for voltage from control and resistance. Customer to monitor.
Near Rochester, NY 14623
Gary
Job Details: 04/11/2019
REFRIGERATOR WHIRLPOOL WRT541SZDB00 "Evaporator is leaking from evap, ordering evap.; ordrng 1 W10836706 (evaporator)"
Near Rochester, NY 14620
David
Job Details: 04/11/2019
REFRIGERATOR AMANA ASD2522WRS03 Unit is leaking from the freezer onto the floor due to a clogged defrost drain. Cleaned drain.
Near Hilton, NY 14468
David
Job Details: 04/11/2019
DISHWASHER WHIRLPOOL WDF330PAHB1 The dishwasher was dripping from the door due to the lower spray arm not being connected. Reattached spray arm. Unit tested good. ; dspstn on spec-tagged invntry: 1 WPW10524469 GASKET
Near Pittsford, NY 14534
Dave
Job Details: 04/11/2019
DISHWASHER KITCHENAID KDTE254ESS2 Dishwasher not spraying well found debris inside the spray arms causing the water not to come out . Removed debris. Tested unit in diagnostics. No error codes . Ran in auto diagnostics test . Tested good .
Near Canandaigua, NY 14424
Steve
Job Details: 04/11/2019
REFRIGERATOR WHIRLPOOL WRT518SZFW00 585 478 6926 found fan blade to loose to stay on fan motor. Ordering both. ; ordrng 1 W11127829 (motor-cond) and 1 W11204896 (FAN BLADE)
Near Webster, NY 14580
Evan
Job Details: 04/11/2019
DRYER MAYTAG MEDB766FW0 Customer wants to reschedule appointment for first apt Friday 4/12. ; schdld next appmnt for 4/12 FRI 8 am
Near Webster, NY 14580
David
Job Details: 04/11/2019
REFRIGERATOR GE GFSS2HCYCSS Unit IS not defrosting. Heater tested open. Ordering heater and thermostat. ; ordrng 1 WR50X10068 (thermostat defrost) and 1 WR51X10108 (heater def asm)
Near Rochester, NY 14626
Shaiman
Job Details: 04/10/2019
DRYER ROPER RED4516FW "Replaced timer, unit still won’t start. Start winding is testing below expectation. Replacing motor. ; ordrng 1 279827 (motor!dryer)"
Near Brockport, NY 14420
Shaiman
Job Details: 04/10/2019
DRYER MAYTAG MEDB835DW4 Replaced panel. Unable to test noisy operation due to missing terminal screws. Ordering screws.; ordrng 1 279393 (screw)
Near Victor, NY 14564
Steve
Job Details: 04/10/2019
DISHWASHER KITCHENAID KDTE254ESS2 Found motor sump is leaking. Quoted customer and they denied repair. Called office and got the part covered under loyalty retention as per kb. Ordering motor sump. ; ordrng 1 W10902372 (pump&motor)
Near Pittsford, NY 14534
Dave
Job Details: 04/10/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Dishwasher not washing . Fills with water . Found F4E3 F7E1 error codes . Wash pump not turning on . Ordering new pump W11085683; rqstng P&A on 1 W11085683 (pump&motor), dspstn on spec-tagged invntry: 1 W10872255 VALVE"
Near Rochester, NY 14618
Dave
Job Details: 04/10/2019
WASHER WHIRLPOOL LA7899XPW3 Washer not spinning and draining clothes out . Found the lid switch is not working . Needs new switch . Ordering actuator WP359807 and switch W10820036; ordrng 1 W10820036 (switch-lid) and 1 WP359807 (actuator)
Near Rochester, NY 14624
Gary
Job Details: 04/10/2019
OVEN KITCHENAID KOSE507ESS01 "Open over thermal fuse no power to control, ordering thermal fuse.; ordrng 1 WPW10545255 (fuse-thrml)"
Near Fairport, NY 14450
Shaiman
Job Details: 04/10/2019
WASHER WHIRLPOOL WTW5000DW1 Replaced lid lock and control. Unit testing good.
Near Rochester, NY 14616
Gary
Job Details: 04/10/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Defrosted freezer evaporator, defrost circuit checking okay, ordering control.; rqstng P&A on 1 W10789393 (cntrl-elec)"
Near Victor, NY 14564
Steve
Job Details: 04/10/2019
DRYER WHIRLPOOL WGD9400SW2 Replaced gas coils for heat turning off during cycle. The customer had cleaned the vent prior to service. ; used 1 279834 (COIL KIT) from stock
Near Victor, NY 14564
Steve
Job Details: 04/10/2019
MW-HOOD COMBO KENMORE 721.808335 Replaced magnetron and diode for no heat. The microwave tested good.
Near South Bristol, NY 14424
Steve
Job Details: 04/10/2019
WASHER WHIRLPOOL WFC7500VW2 Replaced water pump for not draining. The washer tested good.
Near Canandaigua, NY 14424
Steve
Job Details: 04/10/2019
DISHWASHER KITCHENAID KDTE204DSS1 Replaced motor sump for not cleaning dishes. The dishwasher tested good
Near Rochester, NY 14610
David
Job Details: 04/10/2019
REFRIGERATOR KITCHENAID KRFF507HPS00 Left hand door liner has imperfections that the customer is unable to remove. Ordering door and ice door. Right side of RC liner also has some grey tinting but is not impacting operation of the unit. Pics attached. FC door is dented. Ordering FC door. ; ordrng 1 W10757551 (dor-fip ss) and 1 W10876598 (nameplate) and 1 W11268536 (ICE DOOR) and 1 W11301204 (DOOR)
Near Geneva, NY 14456
Steve
Job Details: 04/10/2019
DISHWASHER KITCHENAID KDTE104ESS0 Replaced motor sump for not cleaning and leaving soap at the end of the cycle. The dishwasher tested good ; dspstn on spec-tagged invntry: 1 WPW10605057 PUMP
Near Geneva, NY 14456
Steve
Job Details: 04/10/2019
WASHER AMANA NTW4705EW0 Found transmission is seized. Manager at aarons said it was not economical to replace. They are going to replace.
Near Penfield, NY 14526
Dave
Job Details: 04/10/2019
WASHER WHIRLPOOL WTW8200YW0 Left hinge has failed mechanically and needs new hinge . Removed old hinge and put unit back together. Customer decided that the lid was fine without the hinge . The lid closes all the way . Tested good .
Near Fairport, NY 14450
Dave
Job Details: 04/10/2019
MICROWAVE MAYTAG MMV4205DW1 Replaced door interlocks with W11244490 . Tested unit . Tested good .; dspstn on spec-tagged invntry: 1 W11244490 INTERLOCK
Near Palmyra, NY 14522
Evan
Job Details: 04/10/2019
RANGE WHIRLPOOL WFG361LVQ2 Customer stated unit was not preheating up to correct temperature. Ran test bake cycle. After flame initially lit. Burner flame was going out. Suspecting that temperature sensor was failing to sense correct temp coming from Burner. Flame was continually relighting after going out. Ordering temp sensor ; ordrng 1 WPW10181986
Near Fairport, NY 14450
Dave
Job Details: 04/10/2019
RANGE MAYTAG MER8674AS0 Replaced bake element due to being broken . Tested unit . Tested good .
Near Rochester, NY 14604
Shaiman
Job Details: 04/10/2019
WASHER WHIRLPOOL WTW8500DC5 "Customer concerned with LF error code. Water valves would not function on command in the manual test mode. Replaced valves, unit testing good."
Near Webster, NY 14580
Evan
Job Details: 04/10/2019
DRYER WHIRLPOOL WED9200SQ0 Customer stated they were experiencing long dry times. Upon inspection checked thermal fuse and thermal cut off both tested closed. Tested heater. Heater tested open. Heater is cause for issue suspecting that heater has fused itself to case causing unit to still work partially. Ordering heater ; ordrng 1 WP8544771 (HEATER)
Near North Chili, NY 14514
Gary
Job Details: 04/10/2019
REFRIGERATOR WHIRLPOOL WRT318FZDM02 Installed rubber fan grommet to reduce fan noise while refrigerator was running.
Near Hamlin, NY 14464
Gary
Job Details: 04/10/2019
RANGE WHIRLPOOL KFGD500ESS04 "No power to the ignitor, ordering control and safety valve. Parts covered under 5 year.; ordrng 1 W10877013 (cntrl-elec) and 1 WPW10546238 (valve-gas), dspstn on spec-tagged invntry: 1 12400035 IGNITOR"
Near Rochester, NY 14615
Gary
Job Details: 04/10/2019
RANGE GE JGBP30WEV3WW Adjusted air fuel mixture so the burner was blue inf correctly.tested okay.
Near Rochester, NY 14616
Gary
Job Details: 04/10/2019
REFRIGERATOR AMANA ASD2275BRW00 "Replaced watervalve that was leaking through and freezing up the water chute into the icemaker, defrosted frozen chute. Jumped icemaker, it cycled and filled. Checks okay."
Near Rochester, NY 14626
David
Job Details: 04/10/2019
DRYER MAYTAG MGD5500FC0 Unit making a loud noise from the motor and blower ordering blower and motor with housing. . ; rqstng P&A on 1 W11123147 (motor-drve) and 1 WPW10211911 (housing) and 1 WPW10211915 (wheel)
Near Rochester, NY 14616
Gary
Job Details: 04/10/2019
RANGE WHIRLPOOL WFG320M0BS3 Replaced warped control panel and installed it per service bulletin for door warm to touch.
Near Rochester, NY 14626
Gary
Job Details: 04/10/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Replaced and adjusted springs and bushings so door would not fall open.
Near Spencerport, NY 14559
Gary
Job Details: 04/10/2019
REFRIGERATOR GE PSS26SGRD SS Replaced open defrost heater causing no cool in fridge.
Near Rochester, NY 14609
David
Job Details: 04/10/2019
DRYER MAYTAG MGDB835DW4 Customer has noticed that the door no longer stays open like it used to. This is normal operation as there is no cam or door stop on this unit. Hinge has worn in and is operating as expected. Called tech line to verify. SR7724575472Door catch was binding due to the catch not being clipped in all the way. Adjusted door catch.Tested unit. Testing good. ; dspstn on spec-tagged invntry: 1 WPW10605057 PUMP
Near Spencerport, NY 14559
David
Job Details: 04/10/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ "Unit is not cooling due to the compressor not pumping. Ordering a compressor.; ordrng 1 W10507884 (compressor) and 1 WPW10143759 (dryer),"
Near Webster, NY 14580
David
Job Details: 04/10/2019
MICROWAVE WHIRLPOOL WOC75EC0HS00 Replaced UI due to intermittent operation. Customer to monitor.
Near Williamson, NY 14589
David
Job Details: 04/10/2019
REFRIGERATOR WHIRLPOOL ET1PHKXPQ88 Defrost drain was plugged. Cleaned drain and removed ice from freezer. Cllctd $164.85 CC Ref # 148896708