We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near West Henrietta, NY 14586
Ray Benedetto
Job Details: 09/15/2022
"Unit will not spin. Found belt had slipped off pulley and gouged shield. Pulley was loose, replaced cam and belt. Unit also had stuck button code and lights up with sensing light is blinking when unit is in off position. Ordering control board and safety shield.; ordrng 1 W11611306 (Control Board) and 1 WPW10427633 (Safety Shield), used 1 WPW10006384 (Belt), and 1 W10721967 (Cam) from stock"
We serviced a
AMANA DISHWASHER
Model ADB1300AFB1
Near West Henrietta, NY 14586
Ray Benedetto
Job Details: 09/15/2022
Unit is leaking from right side. Found hole in drain hose. Ordering drain hose to repair.; ordrng 1 8269144A (Drain Hose)
We serviced a
KITCHENAID OVEN
Model KGST307GWH0
Near Rochester, NY 14609
James
Job Details: 09/15/2022
Unit says locked with door unlocked. Found switch broken on door lock actuator. 9751763 discontinued. Customer opted to disconnect switch. Roller 814229 Tested oven and verified operation. Cooktop is intermittent to ignite. Need front burners. Parts nla
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Rochester, NY 14605
James
Job Details: 09/15/2022
Unit no cool. Fan frozen. Bearings coming out of freezer rails. Defrosted freezer and verified fan operation. Need adjusters. ; ordrng 1 WPW10397636 (Adapter) and 1 WPW10397635 (Adapter)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HWH0
Near Rochester, NY 14624
Josh Henchen
Job Details: 09/15/2022
"Changed all three spray arms. Ran diagnostic, no codes. Dishwasher checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Rochester, NY 14621
James
Job Details: 09/15/2022
No cool. Fan is frozen. Ran manual defrost and replaced thermistor. Verified fan operation. ; used 1 Wpw10383615 (Thermistor) from stock
We serviced a
MAYTAG WASHER
Model MVWB835DW
Near Victor, NY 14564
Jeremy
Job Details: 09/15/2022
"Customer stated unit has a bad smell coming from it. Found no stored error codes. Tried to remove basket to inspect for foreign material, basket is seized to transmission shaft, and unable to remove basket. Advised customer to run self clean cycle with bleach or affresh tablets to remove smell. Advised to use less fabric softener. Unit operating as expected."
We serviced a
WHIRLPOOL RANGE
Model KSGG700ESS3
Near Pittsford, NY 14534
Jeremy
Job Details: 09/15/2022
"Replaced console for buttons not functioning, unit checks good. Bezel kit did not come with 5, need to reorder.; ordrng 1 W10814133 (Bezel Kit)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV08
Near Phelps, NY 14532
Doug Balcom
Job Details: 09/15/2022
Replaced defrost thermistor. Unit is operating as designed.
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Rochester, NY 14613
Andres V
Job Details: 09/15/2022
Replaced suspension rods. I balanced unit using a level then tested it on a high spin speed. Unit did not do any abnormal shaking. Reminded customer that clothes need to be loaded evenly.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0CUST
Near Phelps, NY 14532
Doug Balcom
Job Details: 09/15/2022
Replaced sump assembly and sensor. Ran test cycle no codes. Unit is s operating as designed.
We serviced a
KITCHENAID RANGE
Model KFGC558JSS01
Near Rochester, NY 14606
Josh Henchen
Job Details: 09/15/2022
"Customer stated oven would heat but not consistently hold temperature, flame would turn off. Checked and found ignitor working with flame on in bake. After about 12 mins noticed multiple clicking sounds from ignitor before flame go's out will not stay on. Ordering Spark Module WPW10511278.; ordrng 1 WPW10511278 (MODULE-SPK)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNK
Near Rochester, NY 14606
Dave L
Job Details: 09/15/2022
Replaced fan and control due to fan error. Customer to monitor
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Stanley, NY 14561
Doug Balcom
Job Details: 09/15/2022
Customer states washer leaks a little out of the rt side during spin only. Found bleach dispenser on top tub ring had a open hose Port. Per tech line that is not used on this machine. They suggested plugging it. Issued SR# 7734597031. Ran diagnostic tes no codes. Unit is operating as designed.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ1
Near Spencerport, NY 14559
Dave L
Job Details: 09/15/2022
"Oven will not operate. Unable to power up regulator. SelfClean lock will not energize ordering control, dsi, and regulator; rqstng P&A on 1 W11162730 (Dsi board) and 1 WPW10602001 (Regulator) and 1 W11258611 (Control)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ
Near Brockport, NY 14420
Dave L
Job Details: 09/15/2022
Unit will not heat. Ordering magnetron; ordrng 1 W10754299 (Magnetron)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Honeoye Falls, NY 14472
Jeremy
Job Details: 09/15/2022
"Replaced gearcase, cam, belt, motor and capacitor for motor not running and gearcase leaking oil. Unit checks good.; dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 W11239857 BELT"
We serviced a
MAYTAG WASHER
Model MVWT565FW1
Near Brockport, NY 14420
Dave L
Job Details: 09/15/2022
Replaced worn suspension rods. Calibrated and tested. Tested ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Williamson, NY 14589
Andres V
Job Details: 09/15/2022
"Replaced ice maker. Put unit back together, filled ice maker with test 45. Informed customer that ice can take up to 24hrs to produce."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Williamson, NY 14589
Andres V
Job Details: 09/15/2022
Customer got a hold of me and said he has to reschedule for Friday.; schdld next appmnt for 9/16 FRI !
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Rochester, NY 14611
Josh Henchen
Job Details: 09/15/2022
"Replaced control and actuator. Ran diagnostic no codes. Tested washer with load of laundry on normal cycle, washer checks good."
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Rochester, NY 14609
Andres V
Job Details: 09/14/2022
Customer stated that unit yesterday was not heating but today it is. I took off back panel and checked connections found one connection to be loose. Pushed connection back in. Tested unit and it is still heating correctly.
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ00
Near Rochester, NY 14623
Josh Henchen
Job Details: 09/14/2022
Customer stated center fresh food drawer had cracked. Checked and found 2 Cracks in crisper drawer. Ordering new Crisper drawer W11244431; ordrng 1 W11244431 (Crisper drawer)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Rochester, NY 14612
Dave L
Job Details: 09/14/2022
Replaced ice maker due to lost position error. Tested ok; dspstn on spec-tagged invntry: 1 W11579560 ICEMAKER
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Rochester, NY 14612
Dave L
Job Details: 09/14/2022
The ice maker will not harvest. Found lost position error in diagnostics. Ice maker completed diagnostic harvest cycle and filled normally. Power cycled unit. Ordering ice maker; ordrng 1 W11579560 (Ice maker)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Rochester, NY 14626
Dave L
Job Details: 09/14/2022
Found e5 error in diagnostics. Temps checked ok. Ice dumped fromMold in diagnostics. Power cycledUnit and ran forced defrost. Ordering ice maker. ; ordrng 1 W11579560 (Ice maker)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Rochester, NY 14623
Jeremy
Job Details: 09/14/2022
Unit will not start a cycle. Ran diagnostic cycle and found that motor just hums but doesn't turn. Ordering motor and capacitor.; ordrng 1 W11395618 (Run Capacitor) and 1 W11026785 (Motor)
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Rochester, NY 14624
Ray Benedetto
Job Details: 09/14/2022
Replaced console. Calibrated unit. Tested in auto-diagnostic. All operations normal.
We serviced a
JENN AIR DISHWASHER
Model JDB8200AWS0
Near Pittsford, NY 14534
Jeremy
Job Details: 09/14/2022
"Customer stated unit would shut off after starting a cycle. Ran diagnostic cycle and all functions check. Inspected wiring on door and found broken wire. Repaired wire, unit checks good."
We serviced a
MAYTAG WASHER
Model MVWX655DW
Near Pittsford, NY 14534
Jeremy
Job Details: 09/14/2022
"Customer stated unit would not spin. Found stripped basket hub and splines on transmission shaft worn. Replaced hub so customer could use washer. Ordering gearcase, cam, and belt.; rqstng P&A on 1 W11454734 (Gearcase) and 1 W10721967 (CAM) and 1 W11239857 (Belt), used 1 W10528947 (HUB) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HWH0
Near Fairport, NY 14450
Josh Henchen
Job Details: 09/14/2022
Replaced door latch assembly. Dishwasher checks good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Scottsville, NY 14546
Dave F
Job Details: 09/14/2022
"Compressor wattage 65 watts full ramp. 39 psi equalized. Fresh food low side 3 and 80 high side . Freezer 0 low side and 60 high . Filled unit with 140 psi of nitrogen heard chirping coming from cabinet. Called techline SR 7734588346 . Techline deemed unit unrepairable and will submit to engineering. ; dspstn on spec-tagged invntry: 1 W11504415 COUPLER BR 8.5X8 1 W11504416 COUPLER BR 8.5X6 , 1 W11506635 VALVE 1/4' , 1 W11504420 COUPLER BR 8X6 , 1 W11504423 COUPLER AL 8X2 , 1 W11504424 COUPLER BR 8X1.8 , and 1 W11504432 COUPLER BR 6X5"
We serviced a
KITCHENAID REFRIGERATOR
Model KSF26C4XYY03
Near Rochester, NY 14620
Ray Benedetto
Job Details: 09/14/2022
Food is freezing in fridge side. Found Damper door making loud mechanical sound and continuously opening and closing. Ordering Damper for repair.; ordrng 1 W10814173 (Damper)
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFZ02
Near Ontario, NY 14519
James
Job Details: 09/14/2022
Unit still developing condensation in ff section. Doors won't self close. Adjusted wheels so doors close. Sealed liner of FF and freezer with silicone. Customer is to monitor.
We serviced a
WHIRLPOOL MICROWAVE
Model WML75011HZ10
Near Fairport, NY 14450
Josh Henchen
Job Details: 09/14/2022
"Customer complaint was when they enter 90 secs. The display changes to 1:30. Checked and found no codes. Ran microwave for 90 secs with a mug of water, heated as expected. I informed them that it was just changing to 1 minute and 30 secs which is 90 secs. Microwave checks good."
We serviced a
KITCHENAID RANGE
Model KFES530ESS0
Near Fairport, NY 14450
Josh Henchen
Job Details: 09/14/2022
"Customer stated they are having the same problem as before repair. Checked and found F6E9. Prior ref # 7733227821, spoke to Drew at Techline and tested P3 n P6 120v to both. Found film harness/wire as cause to F6E9 code. Ordering harness/wire WPW10318787.; ordrng 1 WPW10318787 (Harness. Wire)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM05
Near Newark, NY 14513
Jeremy
Job Details: 09/14/2022
Replaced water valve for not closing. Unit checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF990SLAM02
Near Webster, NY 14580
James
Job Details: 09/14/2022
Unit not cooling after repair. Found pinhole on evap behind thermistor. Need evap repair ; ordrng 1 W11492867 (Coil evap) and 2 W11506620 (Lok 8)s and 2 W11504424 (8 1.8)s and 2 W11504423 (8 2)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI7FVCXWA01
Near Rochester, NY 14625
Andres V
Job Details: 09/14/2022
Replaced ice maker. Once maker was installed I heard it call for water. Informed customer that it can take up to 24hrs to produce ice.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Irondequoit, NY 14617
Dave L
Job Details: 09/14/2022
Replaced bellow that was torn
We serviced a
WHIRLPOOL WASHER
Model LA6058XSW2
Near Spencerport, NY 14559
Dave L
Job Details: 09/14/2022
Replaced broken motor coupler
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW
Near Spencerport, NY 14559
Dave L
Job Details: 09/14/2022
Called for auth for Gearcase and suspension. FED and a going to replace the unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX998SIBE01
Near Spencerport, NY 14559
Dave L
Job Details: 09/14/2022
Unit is not cooling. Found no charge on the low side. Pressurized with nitrogen. Was unable to locate the leak. The customer is going to replace
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWQ05
Near Webster, NY 14580
Andres V
Job Details: 09/14/2022
Replaced fan. Once I plugged fan in it turned on. Put unit back together.
We serviced a
WHIRLPOOL COOKTOP
Model WFE530COES0
Near Penfield, NY 14526
James
Job Details: 09/14/2022
Unit throws f1 error. Need control. ; ordrng 1 W11122539 (Control) and 1 Sh15 (undefined)
We serviced a
MAYTAG WASHER
Model MHWE201YW00
Near Webster, NY 14580
Andres V
Job Details: 09/14/2022
"Customer stated unit was giving her F9E1 error code. Error code is for slow drain, I took bottom panel off and found filter to be clogged. Cleaned filter out, tested unit on a diagnostic mode. Unit drained properly."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Rochester, NY 14609
Josh Henchen
Job Details: 09/14/2022
Customer stated dishwasher had stopped draining the water. Check and found water sitting In tub of dishwasher. Cleared debris blockage in pump and tested unit. Dishwasher checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model MOWC0
Near Rochester, NY 14605
Josh Henchen
Job Details: 09/14/2022
Unable to verify model due to tag being faded and damaged. Informed customer on the cleaning of filter and tray to help with performance. Customer is looking into new dishwasher.
We serviced a
WHIRLPOOL DRYER
Model WGD5605MW0
Near Brockport, NY 14420
Dave L
Job Details: 09/14/2022
Unit will not heat due to a broken Ignitor ordering Ignitor; ordrng 1 279311 (Ignitor)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Webster, NY 14580
James
Job Details: 09/14/2022
Unit running pump non stop. Reset control and ran calibration. Customer is to monitor. If problem persist replace control
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC5
Near Webster, NY 14580
Andres V
Job Details: 09/14/2022
"Customer stated unit would not respond to commands. I diagnosed unit and found error code F6E2 for communication error between ACU and UI. When I put unit Into a diagnostic mode it would not respond to commands. Unit needs a new UI, I have customer a quote for repair but they did not want to do it."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Pittsford, NY 14534
Dave F
Job Details: 09/14/2022
Unit not running . Wont go into diagnostics or try to turn on . Needs new jazz board . Ordering part ; ordrng 1 W10503278 (control board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Rochester, NY 14610
Ray Benedetto
Job Details: 09/14/2022
Replaced filter housing. Water still not working. Need to come back with water valve for further troubleshooting. Techline called SR7734588539.; ordrng 1 WPW10341320 (Water Valve)
We serviced a
KENMORE WASHER
Model 110.21302013
Near Farmington, NY 14425
Jeremy
Job Details: 09/14/2022
Customer stated unit has a bad smell and not draining properly. Found impeller is loose on drain pump causing slow drain. Smell was from dead mouse under washer. Ordering drain pump.; ordrng 1 WPW10276397 (Drain Pump)
We serviced a
ROPER DRYER
Model RED4640YQ1
Near Fairport, NY 14450
Dave F
Job Details: 09/14/2022
"Operating thermostat was bad replaced and have heat now but noticed that cycle position in the timer is not heating . Unit needs new timer W10436308; ordrng 1 W10436308 (timer), dspstn on spec-tagged invntry: 1 279816 CUTOFF-THERMAL 1 279838 ELEMENT , and 1 4392065 REPAIR KIT"
We serviced a
WHIRLPOOL OVEN
Model KODE500ESS04
Near Fairport, NY 14450
Dave F
Job Details: 09/14/2022
Over elements are not working . Tested in diagnostics no heat either upper or lower . Can hear control relays clicking but no heat . Suspecting that the fuse on the rear of the main has blown . Ordering controls and fuse for rear . Will need to check power and make sure that is good . Not charging for parts until knowing what is needed . ; ordrng 1 W11179310 (cntrl-elec) and 2 WP4449751 (thrmst-fix)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Fairport, NY 14450
Ray Benedetto
Job Details: 09/14/2022
Unit only made one batch of ice after last repair. Verified water was going into left door and was able to get the ice maker to fill. Ordering ice maker to repair.; rqstng P&A on 1 W10873791 (Ice Maker)
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Hamlin, NY 14464
Dave L
Job Details: 09/14/2022
The drive hub is stripped preventing spin. Transmission spline is worn and will need to be replaced ordering gear case and hub; rqstng P&A on 1 W11454734 (Gear case) and 1 W10528947 (Hub)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Victor, NY 14564
Jeremy
Job Details: 09/14/2022
Replaced icemaker for no ice production. Unit checks good.; dspstn on spec-tagged invntry: 1 W11579560 ICEMAKER
We serviced a
WHIRLPOOL FREEZER
Model WRF757SDHZ02
Near Webster, NY 14580
James
Job Details: 09/14/2022
Unit leaking after repair. Found valve assembly leaking from wgere solenoid attaches to valve. Need dual valve ; ordrng 1 W11482383 (Valve)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Rochester, NY 14609
Andres V
Job Details: 09/14/2022
Replaced lid lock. Tested unit in a diagnostic cycle. Lid locks and is working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Victor, NY 14564
Dave F
Job Details: 09/14/2022
Fan has some ice build up on the fan cover . Customer has everything closed up inside unit no excess moisture. Door gaskets are sealing . Moisture control is on and temps are set to recommended. Called techline SR 7734582372 went over a few things about what it could be but everything checked ok no issues . This is our 4th trip here . There was no recommendations on anything to replaced to correct issue . Customer will contact customer service.
We serviced a
WHIRLPOOL RANGE
Model WFG770H0FZ1
Near Rochester, NY 14617
James
Job Details: 09/14/2022
Replaced control panel parts and tested. Unit functions properly.
We serviced a
WHIRLPOOL DRYER
Model WED7500GC0
Near Rochester, NY 14621
James
Job Details: 09/14/2022
"Replaced heater, belt, and rollers. Tested unit and verified operation. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDZ01
Near Rochester, NY 14613
James
Job Details: 09/14/2022
Ff section not cooling. Lower trim wont stay in place on ff door. Found evap frozen causing no cool. Diagnostics wont start. Door liner is cracked so trim wont stay in door. Trim damaged. ; ordrng 1 W11443921 (Control) and 1 WPW10384183 (Thermistor) and 1 LW10916047 (Door) and 1 W11606660 (Trim)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWS04
Near East Rochester, NY 14445
Ray Benedetto
Job Details: 09/14/2022
"Bottom of freezer cavity full of ice. Thawed out all ice in freezer and behind evap cover. Found drain tube clogged. Replaced drain tube per Service Pointer W10632338E, S38253. Verified water drained with obstruction.; used 1 W10619951 (Drain Tube) from stock"
We serviced a
GE WASHER
Model GTWN4250D0WS
Near Hilton, NY 14468
Dave L
Job Details: 09/14/2022
Customer states washer would not start. Was unable to recreate issue. ATEC warranty
We serviced a
GE WASHER
Model GNW128PSMOWW
Near Rochester, NY 14609
Andres V
Job Details: 09/14/2022
Customer stated unit would not start. I diagnosed unit found that it was not draining causing unit not to start because it does not want to add more water. I used vaccum and drained water out then tested it again. Pump was clogged and is now cleared. If customer calls back WH23X28134
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Rochester, NY 14619
Josh Henchen
Job Details: 09/14/2022
"Replaced Motor, Capacitor and drain pump. Ran diagnostic no codes, Ran normal cycle agitated and spins as expected. Drained water with no issue. Washer checks good."
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW2
Near Pittsford, NY 14534
Ray Benedetto
Job Details: 09/14/2022
"Replaced gearcase, belt, motor, safety guard, wash plate and cam. Tested unit, screeching noise eliminated. All operations normal. Calibrated unit.; dspstn on spec-tagged invntry: 1 W10721967 CAM 1 W10902814 WASH PLATE , and 1 WPW10006384 BELT"
We serviced a
JENN AIR OVEN
Model JGRP548WP01
Near Pittsford, NY 14534
Ray Benedetto
Job Details: 09/14/2022
"Customer concerned about right oven not reaching set temperature. Could not recreate symptom. Set oven to 350 and it reached temp, verified with thermocouple. No error history. Customer will monitor."
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Rochester, NY 14612
James
Job Details: 09/14/2022
97A long pond rd Unit non responsive. Disconnected ui and reconnected and everything started working. If problem persists replace W11165148
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Rochester, NY 14620
Andres V
Job Details: 09/14/2022
"Customer stated unit was not heating. Diagnosed unit found igniter is getting 120v but not coming on, unit needs new igniter. I asked customer for proof of purchase and he told me his landlord had it but could not get ahold of him. I informed him we need that to prove unit is still under manufacturers warranty, once he sends us a pic of receipt we can go foaward with repair but until then we can't do anything. If he does send receipt to us order part W11176454."
We serviced a
MAYTAG RANGE
Model MGR6600FZ1
Near Rochester, NY 14623
Josh Henchen
Job Details: 09/14/2022
"Received wrong Ignitor, ordering Bake Ignitor WP9758079. Will use spark module on return visit. Do not need broil ignitor.; schdld next appmnt for 9/16 FRI !"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Canandaigua, NY 14424
Jeremy
Job Details: 09/13/2022
Replaced heater in accordance with special project. Unit checks good.; used 1 W11537778 (ELEMENT) from stock
We serviced a
KITCHENAID MICROWAVE
Model KMBS104EBL03
Near Avon, NY 14414
Jeremy
Job Details: 09/13/2022
"Replaced magnetron, control, diode and capacitor for no heat. unit checks good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Webster, NY 14580
Andres V
Job Details: 09/13/2022
Customer is having the same ongoing issue where the FF evap frosts up. I called whirlpool to get this noted. I defrosted the evap and repositioned the thermostat and put a new zip tie on. Also changed the defrost setting to every 8hrs. Customer is to monitor. Sr 7734579308
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW01
Near Pittsford, NY 14534
Dave F
Job Details: 09/13/2022
Drain tube was clogged and there is ice build up on floor of freezer on evap . Cleared the ice and cleared the drain tube . Unit tested good
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Penfield, NY 14526
Dave F
Job Details: 09/13/2022
"Fresh food evap frosted up on left side . Checked drain tube was clear. Freezer temp was around 0 where it was set . Ordering UI . Evap fan and harness . Clamp, service kit and evap cover . Follow service pointer W11092686 . Unit will need to be defrosted . ; rqstng P&A on 1 W11089931 (panel-ui) and 1 W11033168 (harns-wire) and 4 W11456069 (Clamp)s and 1 W11457241 (Service kit) and 1 WPW10501260 (cover-evap)"
We serviced a
MAYTAG WARMING DRAWER
Model MVW6230RHW0
Near Irondequoit, NY 14617
James
Job Details: 09/13/2022
"F7ee7 screeching noises. Foun hub stripped. Replaced hub and calibrated. Unit functions properly. ; used 1 Wpw10006355 (Actuator), 1 W11239857 (Belt), and 1 W10721967 (Cam) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Ontario, NY 14519
Andres V
Job Details: 09/13/2022
"Customer states that theirs frost built up on the face of the door. When I was in the home I did not see any but customer says that it happens later on in the day. She will be sending me a picture of the build up when it happens today for proof. ; ordrng 1 LW11026425 (Frzr door), states that autho needed"
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Brockport, NY 14420
Dave L
Job Details: 09/13/2022
Repaired broken dryer vent
We serviced a
GE WASHER
Model GTW335ASN1WW
Near Rochester, NY 14615
James
Job Details: 09/13/2022
Unit wont start cycle. Power to lid lock but will not lock. ; ordrng 1 WH08X32697 (Lock)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near Penfield, NY 14526
James
Job Details: 09/13/2022
S15330 evap cover and controlUpper icemaker not working due to warm temperatures. Ff evap not defrosting. Need control and evap cover. Replaced lower icemaker and cycled in Diagnostics. One year warranty on repair. Paid in full. ; ordrng 1 W10889841 (Evap cover) and 1 W11389713 (Control)
We serviced a
MAYTAG WASHER
Model MHW5500FC0
Near Pittsford, NY 14534
Ray Benedetto
Job Details: 09/13/2022
"Replaced drain pump. Tested on normal, drain and spin cycle and self-diagnostic. Machine is operating normal. Customer with be needed to be offset for the cost of the pressure sensor since the machine did not need it.; dspstn on spec-tagged invntry: 1 WPW10605427 PUMP"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Walworth, NY 14568
Andres V
Job Details: 09/13/2022
Replaced UI. Ran a diagnostic cycle successfully. Unit is working correctly.
We serviced a
MAYTAG DRYER
Model MED5630HC0
Near Williamson, NY 14589
Andres V
Job Details: 09/13/2022
Customer stated unit was not heating. Diagnosed unit and found heating element had no continuaty. Ordering element.; ordrng 1 WP3387747 (Heating element)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Rochester, NY 14610
James
Job Details: 09/13/2022
Replaced damper and tested. Damper opens and closes when commanded. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 WPW10594330 CONTROL
We serviced a
MAYTAG WASHER
Model MVWB755DW0
Near Webster, NY 14580
Andres V
Job Details: 09/13/2022
Customer stated unit was not letting her choose a cycle besides power. When I arrived I turned unit on and was able to switch to different cycles. I could not duplicate issue.; O-emld tckt
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Walworth, NY 14568
Josh Henchen
Job Details: 09/13/2022
"Customer stated they fill like dryer is holding moisture, run 2 cycles to dry laundry has been this way since they got it. Checked and found dryer heating properly. Placed a wet towel in dryer for 30 mins still wet. Mentioned vent as a possible cause due to air restrictions. Reseeded all connections, Tested good. Customer will monitor dryer and look into venting. Dryer checks good."
We serviced a
MAYTAG WASHER
Model MVWT565FW1
Near Brockport, NY 14420
Dave L
Job Details: 09/13/2022
The suspension has failed preventing spin. Ordering suspension; ordrng 1 W11130362 (Suspension) and 1 Sh
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHB05
Near Irondequoit, NY 14622
James
Job Details: 09/13/2022
Both gaskets torn. Mullion is not opening all of the way and contacting gasket. ; ordrng 2 W11368721 (Gasket)s and 1 WP12722803B (Mullion)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Pittsford, NY 14534
Ray Benedetto
Job Details: 09/13/2022
"Added permagum to ice case and rear fridge wall to stop warm air infusions. Tested ice maker, cycled and filled. Operating normal."
We serviced a
WHIRLPOOL DRYER
Model LER5620KQ1
Near Rochester, NY 14618
Ray Benedetto
Job Details: 09/13/2022
"Dryer not spinning. Found broken belt inside unit. Replaced kit (rollers, pulley and belt). Tested for power, spin and heat. All operations normal.; used 1 4392065 (Repair Kit) from stock"
We serviced a
GE STACKED LAUNDRY
Model GUD27ESSM1WW
Near Rochester, NY 14624
Ray Benedetto
Job Details: 09/13/2022
Start button was depressed into control panel. Adjusted button to proper seating. Operating normal.
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW3
Near Rochester, NY 14622
James
Job Details: 09/13/2022
No errors. Unit would not spin out several loads on normal or bulky setting. Tested drain and spin and unit senses and doesn't proceed to spin. Need ui and control update. ; ordrng 1 W11316623 (Console ui)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Penfield, NY 14526
Dave F
Job Details: 09/13/2022
Freezer is frosted up . Tested heater in diagnostics. Tested good . Fan is failing . Ordering fan harness and thermistors . Customer is going to defrost the unit ; ordrng 1 W11249952 (motor-evap)
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW3
Near Honeoye Falls, NY 14472
Jeremy
Job Details: 09/13/2022
"Customer stated unit is shaking a lot. Checked and found no error codes. Ran unit through rinse and spin with some towels, runs as expected. Found that machine is not properly balancing loads, ordering control board.; O-emld tckt"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS00
Near Rochester, NY 14625
Dave F
Job Details: 09/13/2022
Freshfood section is frosted up . Service pointer W11329116C s code 27311 for frosting up test 128 in diagnostics software is 4.0.0 needs to be 7.0.0 . Unit needs updated control and freshfood evap cover . Unit needs to be defrosted prior to working on it . Ordering control and evap cover . ; ordrng 1 W10889360 (cover-evap) and 1 W11333076 (Control)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Lyons, NY 14489
Doug Balcom
Job Details: 09/13/2022
Customer states dryer doesn't work. Found no voltage on L1 to neutral. Customer will contact an electrician.