Service History 116 - Appliance Tec

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BB

Near Syracuse, NY 13212

Chuck G

Job Details: 06/24/2022

Customer stated that none of the burners would lignite. No codes. I found that customer was turning the burner knobs too fast and not giving the burners a chance to ignite. I showed the customer how to use the unit and to turn the burner knobs slowly to ignite. Customer instruct. Unit tested good

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Syracuse, NY 13207

Chuck G

Job Details: 06/24/2022

"Customer stated that unit would not drain. Upon arrival the tub was filled with water and the drain pump was on. Error codes F2E1-stuck key and F9E1-long drain. Drain pump is getting the proper voltage. Drain pump tested bad , replacing pump W10919003. Calibrated unit. Ran a diagnostic test cycle in which the unit operated normally. Unit tested good"

We serviced a

WHIRLPOOL OVEN

Model CWE5800ACE

Near Syracuse, NY 13224

Chuck G

Job Details: 06/24/2022

"Replaced sensor probe, unit tested good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Macedon, NY 14502

James

Job Details: 06/24/2022

Compressor drones like a fax machine. Adjusted condeser tubing and placed foam under it and noise went away. Adjusted wheels. Customer is to monitor.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706ESS01

Near Rochester, NY 14612

Dave L

Job Details: 06/24/2022

Replaced bowed drain pan and removed moisture from fresh food compartment.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDW00

Near Fairport, NY 14450

James

Job Details: 06/24/2022

Ff door not sealing. Bushing damaged. Gasket torn. Icemaker not cycling. ; ordrng 1 LW10646224 (Door) and 1 WPW10715709 (Icemaker) and 1 WP2212648 (Cover)

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HWH

Near Rochester, NY 14616

Dave L

Job Details: 06/24/2022

Customer is experiencing a leak in the basement. Found leak was coming from waste pipe upstairs through wall and pooling under dishwasher. Customer will need a plumber to investigate source

We serviced a

MAYTAG REFRIGERATOR

Model MFW2055FRZ00

Near Rochester, NY 14616

Dave L

Job Details: 06/24/2022

Replaced ice tube fitting due to flashing causing spray during fill. Removed ice from evaporator area. Tested ok. ; dspstn on spec-tagged invntry: 1 W11292468 FITTING

We serviced a

WHIRLPOOL DRYER

Model WGD5010LW0

Near Rochester, NY 14624

Dave L

Job Details: 06/24/2022

Found door switch disconnected preventing use. Reconnected switch. Unit tested ok.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HBL0

Near Fairport, NY 14450

James

Job Details: 06/24/2022

Unit would not drain even when cycle was cancelled. Customer said unit eventually drained yesterday. No errors. Drain clogged. Need hose; ordrng 1 8269144A (Hose)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Fairport, NY 14450

James

Job Details: 06/24/2022

K139AR0APL1Unit was making grinding noise and going away with doors open. Leds flickering and temperature inconsistent. Freezer fan and icemaker fan not running in Diagnostics. Freezer fan functions on its own during normal operation. Ordering icemaker fan and control. ; ordrng 1 W10846539 (Fan) and 1 W11224256 (Control)

We serviced a

WHIRLPOOL DRYER

Model WED96HEAC1

Near Fairport, NY 14450

James

Job Details: 06/24/2022

Flaps that close when filter are removed broke off. Inspected unit and part is not critical to dryer operation. Customer opt not to repair. W10905013

We serviced a

WHIRLPOOL OVEN

Model WFE550S0LZ2

Near Churchville, NY 14428

Dave L

Job Details: 06/24/2022

Found open broil element. Replaced broil element. Oven tested ok. ; dspstn on spec-tagged invntry: 1 W10856603 ELEMENT- BROIL

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDEM01

Near Rochester, NY 14624

Dave L

Job Details: 06/24/2022

Removed ice from fresh food evaporator and installed drain pan kit. CompletelyFastened coil to rear cover. Removed allMoisture from fresh food compartment. Replaced shorted freezer led module. Customer to monitor for ice after 24 hours ; dspstn on spec-tagged invntry: 1 W10695459 MODULE

We serviced a

MAYTAG DISHWASHER

Model MDB8979SEZ0

Near Spencerport, NY 14559

Dave L

Job Details: 06/24/2022

Lower rack is unusable Because the wheels are broken and getting fused to the heating element. Replaced wheel assembly. Unit tested ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAYE4

Near Penfield, NY 14526

James

Job Details: 06/24/2022

Replaced pump and tested. Unit functions properly. One year warranty on repair.

We serviced a

MAYTAG WASHER

Model MHW5500FW0

Near Rochester, NY 14618

James

Job Details: 06/24/2022

F9e1 long drain error. Tested diagnostics and found no issues. Cleaned pump and pressure hose but found no obstructions. Customer is to monitor. If problem persists order WPW10605427

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM404KPS0

Near Dansville, NY 14437

Jeremy

Job Details: 06/24/2022

"Unit had F9E1 error code. Cleared drain hose with shop vac, unit ran as expected afterwards."

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Rochester, NY 14618

James

Job Details: 06/24/2022

Unit was giving f1 error. Customer reset circuit breaker and it started working. Customer is to monitor if problem persists replace control.

We serviced a

WHIRLPOOL WASHER

Model WFW72HEDW0

Near Rochester, NY 14618

James

Job Details: 06/24/2022

Pressure fault and communication fault. Disconnected pressure switch and reconnected. Cleared pressure hose and removed socks from drain pump. Tested diagnostics cycle successfully. If problem persists replace control.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Weedsport, NY 13166

Chuck G

Job Details: 06/24/2022

"Customer stated that the gearcase was squeaking. Codes F7E5-shifter fault. I discovered that the noise was coming from the cam and belt . Replaced Cam W10721967 and belt WPW10006384. Ran a diagnostic test cycle in which the unit operated normally. Unit tested good ; used 1 W10721967 (Cam), and 1 WPW10006384 (Belt) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE304LPA

Near Canandaigua, NY 14424

Jeremy

Job Details: 06/24/2022

"Customer stated unit would not turn on. Checked and found door latch removed from proper position and taped to inner door. Secured door latch properly, unit checks good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDB09

Near Canandaigua, NY 14424

Jeremy

Job Details: 06/24/2022

Found ice droplets forming on ceiling of freezer and upper part of shelves on freezer door. Found mullion slightly separated from liner causing possible air leak. Sealed gap in mullion with silicone. Customer will monitor.

We serviced a

KITCHENAID RANGE

Model KSIB900ESS1

Near Fairport, NY 14450

Jeremy

Job Details: 06/24/2022

Customer is going to change circuit breaker. If problem persists they will call to reschedule. No service needed at this time.

We serviced a

GE OVEN

Model JTP35SP1SS

Near Fairport, NY 14450

Jeremy

Job Details: 06/24/2022

Customer stated upper oven preheating slow. Found elements are heating. Unable to remove oven from due to the way cabinet is built. Customer is going to have cabinet changed to remove oven and will call to reschedule. Unable to correctly diagnose because oven cannot be removed at this time. Quoted for control board.; rqstng P&A on 1 WB27T11161 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBSD618ESS01

Near Mendon, NY 14506

Jeremy

Job Details: 06/24/2022

Found LED in freezer out causing all other LEDs to be dim or out. Service pointer W11606409 rev C states to replace all twelve LED modules with new part number W11484836. Parts and labor covered under S-code S84638.; ordrng 12 W11484836 (LED module)s

We serviced a

MAYTAG DISHWASHER

Model MDB4949SDM0

Near Geneseo, NY 14454

Jeremy

Job Details: 06/24/2022

Unit has same error codes as noted in last job. Found that drain pump impeller is seizing intermittently. Ordering drain pump.; ordrng 1 WPW10348269 (Drain Pump)

We serviced a

KENMORE DRYER

Model 110.6012511

Near Rochester, NY 14608

Andres V

Job Details: 06/24/2022

"Customer stated unit was not working properly. Diagnosed unit and found that rollers are damaged badly also seal on back of drum fell off causing the drum and bulkhead to rub together and cut a whole through the bulkhead. Also belt is very worn and about to break. Unit needs new rollers,belt, drum and bulkhead. Gave customer a quote for repair but they denied it."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW08

Near Rochester, NY 14608

Andres V

Job Details: 06/24/2022

Customer stated unit was not producing ice. Put unit into a diagnostic mode and was trying to run test when I noticed that ice maker was turned off. Turned ice maker on and cycled it. Ice maker called for water and is working properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Rochester, NY 14609

Andres V

Job Details: 06/24/2022

Customer stated unit was dispensing water very slowly. Diagnosed unit and found that water valve was not opened all the way. Opened valve and now water is dispensing better.

We serviced a

MAYTAG WASHER

Model MVWB766FW0

Near Rochester, NY 14609

Andres V

Job Details: 06/24/2022

Customer stated unit was not advancing and making noises. Diagnosed unit and found that rotor and stater were getting locked up and also gearcase was making grinding noise. Unit does not advance because it can't move freely and sense. Checked error codes found F7E5 for shifter fault.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDHW01

Near Webster, NY 14580

Andres V

Job Details: 06/24/2022

Customer stated unit was making a dripping noise. Diagnosed unit but could not hear any noises. Took back panel off looked and listened for anything strange but did not see anything. customer is to monitor and let us know if it continues or effects unit.

We serviced a

AMANA REFRIGERATOR

Model AFF2534FEW3

Near Rochester, NY 14625

Andres V

Job Details: 06/24/2022

Replaced ACU. Put unit back together and programmed it. Once programmed compressor turned on and all fans as well.; dspstn on spec-tagged invntry: 1 WPW10503278 ADC - JAZZ

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW2

Near Rochester, NY 14610

Andres V

Job Details: 06/24/2022

Installed new drain hose. Tightened it down so it doesn't move around.

We serviced a

KITCHENAID RANGE

Model KFDD500ESS05

Near Rochester, NY 14609

Andres V

Job Details: 06/24/2022

Customer stated that when unit is plugged in all the burners spark. Called whirlpool to get help they had me run some test and found that the harness switch is Daisy chained and causing the issue. Sr 7733958922; ordrng 1 W11241684 (Switch harness)

We serviced a

WHIRLPOOL WASHER

Model WFW9750WW00

Near Rochester, NY 14620

Andres V

Job Details: 06/24/2022

Replaced door hinge on door and tested it. Unit no longer leaks.

We serviced a

WHIRLPOOL WASHER

Model WTW8540BW1

Near Rochester, NY 14626

Dave L

Job Details: 06/23/2022

Bearing is worn and causing a noise quoted 459.93 for bearing w10435302 customer was not ready to repair at this time.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HB07

Near Rochester, NY 14606

Dave L

Job Details: 06/23/2022

Control has failed and is sending voltage to light all the time. Quoted for light and control w11552018 8206232a 398.03 customer was not ready to proceed eat this time. ; dspstn on spec-tagged invntry: 2 8206232A BULB

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRSF705HPS

Near Greece, NY 14626

Dave L

Job Details: 06/23/2022

Freezer door is not sealing because the mullion is dented in 3 inches from the cabinet top. Documented as unrepairable with tech line. SR7733953855

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Dansville, NY 14437

Dave F

Job Details: 06/23/2022

Ice maker not making ice found the fill tube was frozen . Defrosted fill tube . Found water pressure was low . Removed filter and installed bypass water pressure is good now . Found the humidity switch was broke . Fixed that . Unit tested good .

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Cicero, NY 13039

Chuck G

Job Details: 06/23/2022

Customer stated that unit would not drain. No codes. After confirming the problem i inspected the unit and found that the drain pump was clogged. I removed the debris from the drain line and tested the unit preforming a diagnostic test cycle. Unit tested good

We serviced a

WHIRLPOOL OVEN

Model WFE505W0JS0

Near Baldwinsville, NY 13027

Chuck G

Job Details: 06/23/2022

"Unit not heating during bake. Heating element is getting the proper voltage, element tested bad. Replacing element W11182108. Unit tested good"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW2

Near Auburn, NY 13021

Chuck G

Job Details: 06/23/2022

"Replaced control and calibrated unit. I ran a diagnostic test cycle and a quick wash cycle , the unit completed them both successfully. Unit tested good"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Auburn, NY 13021

Chuck G

Job Details: 06/23/2022

"Customer stated that unit will not go into a spin. Codes F7E1-basket speed fault. After inspecting the unit i discovered that the belt guard was interfering with the rotation of the pulley, i removed guard and reinstalled the belt guard. I adjusted the feet on the unit so the unit sits higher. I ran a diagnostic test cycle in which the unit preformed normally. Calibrated unit. Unit tested good"

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Rush, NY 14543

Jeremy

Job Details: 06/23/2022

"Found lid broken around right hinge. Lid will not open or close properly, causing lid lock to not engage every time. Ordering lid and hinges.; ordrng 1 W11259006 (Lid) and 1 WP8563965 (Left hinge) and 1 WP8572974 (Right hinge)"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Waterloo, NY 13165

Chuck G

Job Details: 06/23/2022

Replaced water valve assembly. Calibrated unit. Ran a diagnostic test cycle. Unit tested good

We serviced a

GE REFRIGERATOR

Model ZISB480DRB

Near Fairport, NY 14450

Andres V

Job Details: 06/23/2022

"Customer stated unit was not getting to proper temp. Diagnosed unit and noticed that evaporator was completely covered in frost. Unit is having a defrost issue, I checked the heating element which checked good I also checked resistence on bi metal and found that it was an open load. Unit needs new bi metal.; ordrng 1 WR50X29776 (Bi metal)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ04

Near Fairport, NY 14450

Andres V

Job Details: 06/23/2022

Customer stated he was having a hard time getting filter out. Diagnosed unit and noticed that filter housing was broken and not letting filter come out correctly.; ordrng 1 W11162042 (Filter housing)

We serviced a

MAYTAG DRYER

Model MEDE200XW1

Near Conesus, NY 14435

Dave F

Job Details: 06/23/2022

"Pulley is squeaking . Replaced pulley ,rollers and belt . Tested unit . Tested good ; used 1 4392067 (REPAIR KIT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHW00

Near Canandaigua, NY 14424

Dave F

Job Details: 06/23/2022

Icemaker is making ice but its jamming in the shoot checked the ice and it looked like it was only bridging with two ice cubes which is just fine adjusted the freezer temperature down to -2 to help with ice cubes being more solid. Customer will monitor

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Fairport, NY 14450

Andres V

Job Details: 06/23/2022

Customer stated ice maker fell off its position. Put ice maker back where it's supposed to go and cycled it. Ice maker called for water and filled properly.

We serviced a

WHIRLPOOL DRYER

Model MED6200KW0

Near Waterloo, NY 13165

Chuck G

Job Details: 06/23/2022

"Replaced pulley , idler and belt. Unit tested good"

We serviced a

WHIRLPOOL RANGE

Model WFE515S0ES1

Near Scottsville, NY 14546

Jeremy

Job Details: 06/23/2022

Found unit has F9E0 error code. Checked and found unit is not receiving 240 VAC. Advised customer to contact electrician to repair circuit.

We serviced a

WHIRLPOOL WASHER

Model MVWB865GW1

Near Canandaigua, NY 14424

Dave F

Job Details: 06/23/2022

Unit left hand side lid is broken . Needs new lid W11259006 ordered lid. ; ordrng 1 W11259006 (lid)

We serviced a

KITCHENAID WASHER

Model KAWE577BWH1

Near Rochester, NY 14618

Jeremy

Job Details: 06/23/2022

Replaced clutch for not spinning. Unit checks good.

We serviced a

MAYTAG DISHWASHER

Model MDB8949SAB1

Near Webster, NY 14580

James

Job Details: 06/23/2022

"Rinse aid is leaking past cap and cap intermittently sticks into dispenser. Quoted,205.03 for replacement. Customer opted to not repair. Warranty sc."

We serviced a

WHIRLPOOL DRYER

Model WGD5100HW0

Near Pittsford, NY 14534

Jeremy

Job Details: 06/23/2022

Found display on user interface scrambled and unreadable. Tried running diagnostic but screen is unreadable. Checked for loose connections. Quoted customer for user interface. Customer is unhappy with repair cost and calling customer care.; rqstng P&A on 1 W11419056 (User interface)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHV03

Near Webster, NY 14580

James

Job Details: 06/23/2022

Unit not making ice. Icemaker motor seized. Need icemaker. ; O-emld tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Penfield, NY 14526

Andres V

Job Details: 06/23/2022

Customer stated unit ice production was slow and water dispenser also very slow. Diagnosed unit checked water pressure coming out to unit which was good. Asked customer if she's replaced filter recently and she says she has not. Reccomended customer replaced filter.

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE104HPS1

Near Webster, NY 14580

Andres V

Job Details: 06/23/2022

Customer stated unit was not washing. Diagnosed unit and found that unit starts but pump does not recirculate water. pump is getting 120v but not coming on. Unit needs a new pump.; ordrng 1 W11085683 (Sump and pump)

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Webster, NY 14580

Andres V

Job Details: 06/23/2022

Customer stated unit would start then shut off. Diagnosed unit and found that everytime you hit start it trips the breaker. I checked all grounds and connections but did not see anything. Customer is to get electrician out to check out breaker box.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF532SMHZ01

Near Webster, NY 14580

James

Job Details: 06/23/2022

"Unit not defrosting in freezer. Tested heater in diagnostics. Need jazz board. Replaced control and defrosted evap. One year warranty on repair. ; ordrng 1 WPW10637328 (Control), dspstn on spec-tagged invntry: 1 WPW10594330 CONTROL , used 1 Sh15 from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Rush, NY 14543

Jeremy

Job Details: 06/23/2022

"Replaced gearcase, cam, belt, washplate and screw, and motor for excessive noise. Unit checks good.; dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 W11239857 BELT"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Webster, NY 14580

James

Job Details: 06/23/2022

Replaced tub heater and insulation. Tested unit fot leaks then installed under counter. ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS00

Near Ontario, NY 14519

James

Job Details: 06/23/2022

Unit leaking due to frozen ff drain. Replaced drain tube and defrosted drain. Dumped about 16oz of water down drain pan and it drained properly. Suspect drain tibe inside liner is warped and is prone to restrictions. Atec warranty. If problem persists call techline for damaged liner.

We serviced a

JENN AIR OVEN

Model JJW9827DDP

Near Rochester, NY 14625

Andres V

Job Details: 06/23/2022

Customer stated top oven was not getting to temp. Diagnosed unit and found that door switch was not working properly. put unit into diagnostic mode and looked for error codes. Found error code for oven temp. Unit needs a new board but board is no longer made. Sr 7733950148

We serviced a

WHIRLPOOL WASHER

Model WFW85HEFW0

Near Ontario, NY 14519

James

Job Details: 06/23/2022

Customer wanted drain filter cleaned. Cleaned filter and weep holes. Tested diagnostics cycle successfully.

We serviced a

JENN AIR RANGE

Model JGCP636ADP

Near Rochester, NY 14625

Andres V

Job Details: 06/23/2022

Customer stated front left burner is not always coming on. Diagnosed unit and found burner to be causing issue. Burner is screwed in but screws are rusted out and can't get one off. Informed customer of situation and told them I can't do much without getting screw out.

We serviced a

WHIRLPOOL RANGE

Model WGE745C0FS01

Near Penfield, NY 14526

James

Job Details: 06/23/2022

Part comes in incorrect color. Need parts research. ; saved tckt

We serviced a

MAYTAG WASHER

Model MVWB835DW1

Near Clifton Springs, NY 14432

Dave F

Job Details: 06/23/2022

replaced control and Ui . Calibrated unit and ran auto diagnostics. Unit not draining fast . Found a clogged near drain pump . Removed clog . Unit tested good .

We serviced a

WHIRLPOOL REFRIGERATOR

Model GZ25FSRXYY2

Near Phelps, NY 14532

Dave F

Job Details: 06/23/2022

Freezer floor is building with ice found drain tube plugged . Cleared tube and defrost drain . Unit tested good . Unit needs to be leveled better as it leans to the left a bit . Water could be pooling during defrost cycle .

We serviced a

WHIRLPOOL RANGE

Model GY397LXUS03

Near Victor, NY 14564

Dave F

Job Details: 06/23/2022

Replaced main control and membrane for buttons . Tested unit . Tested good

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Honeoye Falls, NY 14472

Jeremy

Job Details: 06/23/2022

Customer stated unit would not spin. Checked and found splines on basket hub completely worn and splines on gearcase with significant wear. Unit needs a gearcase for permanent repair. Customer elected to replace just the hub for temporary solution.; used 1 W10528947 (HUB) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJW00

Near Rochester, NY 14619

Dave L

Job Details: 06/23/2022

Found frosted air returns. Defrosted air returns. Unit testing ok.

We serviced a

MAYTAG WASHER

Model MVWB765FW0

Near Rochester, NY 14610

Dave L

Job Details: 06/23/2022

Pre ordered lid; ordrng 1 W11259006 (Lid)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Rochester, NY 14605

Dave L

Job Details: 06/23/2022

Found frozen air returns. Found gap in ff liner due to unit leaning to the left. The floor will need to be shimmed on the left side to close gap. Customer will shim. Defrosted air returns.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW0

Near Rochester, NY 14609

Dave L

Job Details: 06/23/2022

Hub is stripped and agitator is seized. ; rqstng P&A on 1 W10752283 (Agitator) and 1 W10528947 (Hub)

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HB07

Near Rochester, NY 14606

Dave L

Job Details: 06/23/2022

We serviced a

MAYTAG REFRIGERATOR

Model MFT2776FEZ00

Near Riga, NY 14428

Dave L

Job Details: 06/23/2022

Found fresh food evaporator frosted over. Frost kit already installed. Drain pan is straight and defrost drain is clear. Replaced fan and harness. Power cycled unit to reset ice maker error codes ; used 1 W11033168 (Fan harness) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ

Near Spencerport, NY 14559

Dave L

Job Details: 06/23/2022

Replaced bent fresh food shelving

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDM02

Near Farmington, NY 14425

Dave F

Job Details: 06/22/2022

Unit has no refrigerant.discharge line is cold . Ordering all parts needed .; ordrng 1 W11580057 (Compressor) and 2 W11506619 (8nk)s and 4 W11574641 (4.5 /7)s and 1 W11109499 (Drier) and 1 W11504445 (5/4) and 2 W11504447 (5/1.8)s and 1 W11578004 (Evaporator) and 2 W11504450 (4/1.8)s and 2 W11506624 (4nk)s and 1 R600kit

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near North Chili, NY 14514

Dave L

Job Details: 06/22/2022

Ice maker tray is broken. Replaced ice maker. Unit cycled and filled in diagnostics. ; dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS03

Near Pittsford, NY 14534

Dave F

Job Details: 06/22/2022

Freshfood evap is frosted up checked thermistor is reading 75 degrees under ice . Fan is not working . Turned defrost heater on it is not turning on thats due to the thermistor reading so high . Ordering updated control and evap cover . W11450890 service pointer ; ordrng 1 W11533213 (UI main control) and 1 W11395558 (Evap cover)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Rochester, NY 14623

Dave L

Job Details: 06/22/2022

Heater Bushing W11537778 - SP W11540964 - Special Project S17304; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

MAYTAG DRYER

Model MGBB835DW4

Near North Chili, NY 14514

Dave L

Job Details: 06/22/2022

Unit is loud due to a worn idler. Installed repair kit. Unit tested ok. ; used 1 4392067 (REPAIR KIT) from stock

We serviced a

GE REFRIGERATOR

Model TFX22PRXFWW

Near Rochester, NY 14624

Dave L

Job Details: 06/22/2022

Customer is experiencing fresh food temps in the low 50s. Removed evaporator cover. Found a diminishing frost pattern at top of coil and ice build up at the evaporator inlet. Upper part of evaporator is warm causing incomplete defrosting of the lower section. This is a sealed system issue. Quoted for low side. Customer declined the repair. ; ordrng 1 WR87X28949 (Low side assembly) and 1 WPW10143759 (Drier)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Penfield, NY 14526

Andres V

Job Details: 06/22/2022

Customer stated unit was making clicking noise. Diagnosed unit and heard noise but could not find where it was coming from. Looked for any service pointer and did find one for this which stated to move dryer at a 45 degree angle. Followed videos instructions and aligned dryer.

We serviced a

KITCHENAID DISHWASHER

Model KUDS35FXSS5

Near Rochester, NY 14618

Andres V

Job Details: 06/22/2022

"Customer stated unit was leaking. Diagnosed unit but could not get it to duplicate issue. I ran a normal cycle for 20 min and watched it but their was no leaks, I did noticed that unit had alot of suds. Checked jet dry level and found it to be turned up to 4. Turned jet dry level down to 2 and explained to customer that to much jet dry can cause suds which causes leaks."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAM04

Near Pittsford, NY 14534

Dave F

Job Details: 06/22/2022

Replaced condenser fan motor . Fan is now running . Cleared drain tube and refrigerator is now leaking . Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Rochester, NY 14618

Andres V

Job Details: 06/22/2022

Customer stated unit was not making ice. Diagnosed unit and found that ice maker is not cycling. When I arrived ice maker was stuck mid cycle and would not move. Unit needs new ice maker.; ordrng 1 W11546935 (Ice maker)

We serviced a

WHIRLPOOL DISHWASHER

Model WDP370PAHB1

Near Webster, NY 14580

James

Job Details: 06/22/2022

Replaced tub and inspected. Couldn't hook unit to faucet. Tested by filling tub and running diagnostics. Customer is to monitor.

We serviced a

AMANA DRYER

Model NED4655EW1

Near Rochester, NY 14620

Andres V

Job Details: 06/22/2022

Customer stated unit was heating but not drying clothes. Diagnosed unit and found that it was clogged with lint and not letting the air flow through properly. Cleaned it out and tested it unit is working properly now.

We serviced a

WHIRLPOOL WASHER

Model WFW9750WW00

Near Rochester, NY 14620

Andres V

Job Details: 06/22/2022

Customer stated unit was leaking. Diagnosed unit and found that the hinge broke and door is not closing properly. Unit needs a new hinge.; ordrng 1 WP8183202 (Hinge)

We serviced a

MAYTAG WASHER

Model MVWC555DW1

Near Rochester, NY 14626

Dave L

Job Details: 06/22/2022

Replaced leaking gear case. Unit tested and calibrated ok.

We serviced a

KITCHENAID COOKTOP

Model KCGD500GSS00

Near Webster, NY 14580

James

Job Details: 06/22/2022

One of the burner valves are stuck. Need manifold. Part under 5 year warranty. ; ordrng 1 W10907218 (Manifold) and 1 Sh15

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB05

Near Fairport, NY 14450

Dave F

Job Details: 06/22/2022

Customer has extended warranty unit came in under manufacture warranty unit is out of that warranty . Ice maker is getting stuck and needs to be replaced . Part number is W11284458 for new ice maker . Collected service call and customer will contact extended warranty. ; rqstng P&A on 1 W11284458 (icemaker)

We serviced a

GE DISHWASHER

Model GDF630PGM0BB

Near Webster, NY 14580

James

Job Details: 06/22/2022

Replaced ui and still no response. Need control. reinstalled original userr interface. ; saved tckt

We serviced a

WHIRLPOOL RANGE

Model WFE540H0ES1

Near Webster, NY 14580

James

Job Details: 06/22/2022

Unit under baking. Found broiler works bake element melted. Need element. Paid in full. ; ordrng 1 W10779716 (Bake element) and 1 Sh15

We serviced a

WHIRLPOOL FREEZER

Model MRT118FFFE08

Near Ontario, NY 14519

James

Job Details: 06/22/2022

Frost came back on top edge of freezer gasket looks ok but air is getting in. ; ordrng 1 W11229610 (Gasket) and 1 WP482338 (Silicone) and 1 WPW10612925 (Badge)

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Rochester, NY 14607

Andres V

Job Details: 06/22/2022

Could not duplicate issue. Tested unit for about 10min and unit was running properly. I checked for any stored error codes but unit did not have any. Advised that if user has a smaller load of clothes to run it on a timed dry instead of a sensor cycle. If they're drying a smaller load the clothes won't hit the sensor and the unit will think the clothes are dry.