Near Henrietta, NY 14467
Gary
Job Details: 04/11/2019
DRYER GE DHDSR46EE1WW "Replaced broken belt, tested okay."
Near Rochester, NY 14626
David
Job Details: 04/11/2019
DRYER WHIRLPOOL LGR8648LW0 Unit was not heating due to failing gas coils. Replaced gas coils. Unit tested good. ; used 1 279834 (COIL KIT) from stock
Near Rochester, NY 14616
David
Job Details: 04/11/2019
DISHWASHER KITCHENAID KDTE254ESS1 Checked unit for burner odor. Smelled a slight odor when door was opened. Ran diagnostics. U it functioning as designed. Debris were likely caught under heater in a previous cycle which has caused an odor. Recommending cleaning with afresh.
Near Rochester, NY 14622
David
Job Details: 04/11/2019
REFRIGERATOR WHIRLPOOL KRFC300EBS00 Unit was not dispensing or making ice due to a frozen water bladder. Freed bladdar restriction. Unit testing good
Near Honeoye Falls, NY 14472
Dave
Job Details: 04/11/2019
DRYER WHIRLPOOL MED7000XG0 Drying not turning on . Found the thermal fuse was blown . Replaced fuse with truck stock WP339251 . Tested unit . Removed error codes . Tested good .; used 1 WP3392519 (FUSE-THERMAL) from stock
Near Pittsford, NY 14534
Dave
Job Details: 04/11/2019
OVEN-MW COMBO GE JKP90DP3WW User interface has stuck key causing the oven light to turn on and off . Replaced user interface. Tested unit tested good .
Near Churchville, NY 14428
Gary
Job Details: 04/11/2019
REFRIGERATOR WHIRLPOOL WRF560SMHB00 Water valve leaking through and causing ice buildup at water chute to the icemaker.; ordrng 1 WPW10279909 (valve-inlt)
Near North Chili, NY 14514
Gary
Job Details: 04/11/2019
WASHER WHIRLPOOL WTW4800BQ1 "Drain pump is seized and not draining unit, Unit needs drain pump, see sticky notes.; ordrng 1 WPW10661045 (drain pump)"
Near Rochester, NY 14624
Gary
Job Details: 04/11/2019
COOKTOP WHIRLPOOL WFG525S0HV "Unit is not sparking at the bake burner consistently but is at the broil, unit has updated insulated harness, ordering DSI. ; ordrng 1 W11162730 (module-spk)"
Near Farmington, NY 14425
Dave
Job Details: 04/11/2019
MW-HOOD COMBO WHIRLPOOL WMH31017FS0 Door switch on microwave has failed installed interlock W11244494 . Tested door tested good . Microwave making clicking noises and turn table not turning all the time . Found the turn table motor is going bad . Customer may want to repair motor but not right now . Part for that is W10642989 ; used 1 W11244494 (INTERLOCK) from stock
Near Pittsford, NY 14534
Evan
Job Details: 04/11/2019
OVEN WHIRLPOOL RBD275PDQ14 Customer stated unit was flashing error codes upon inspection discovered Unit is flashing f3e2 error code (temp sensor error) Took ohm reading on original sensor.Sensor is failing Ordering temp sensor Returning 4/12; schdld next appmnt for 4/12 FRI 9-12
Near Fairport, NY 14450
Dave
Job Details: 04/11/2019
RANGE ELECTROLUX EW30ES65GSE Oven is working as it should no odd noises . Customer will monitor.
Near Rochester, NY 14621
Evan
Job Details: 04/11/2019
RANGE WHIRLPOOL WFE320M0ES2 Customer stated unit was not powering on. Checked incoming voltage. Upon checking voltage discovered that terminal block had broken causing L1 to make contact with cabinet causing control board to short out. Board is not responding to commands. Ordering control Ordering terminal block ; ordrng 1 W11122560 (CONTROL ) and 1 WPW10245259 (TERMINAL BLOCK)
Near Rochester, NY 14617
Evan
Job Details: 04/11/2019
WASHER MAYTAG MVWB300WQ1 "Customer stated they were hearing metal on metal while using machine. Upon inspection discovered bearing was failing causing issue .Replaced bearing Ran test cycle During test cycle unit was struggling to drain water from tub. Pump is working intermittently Ordering drain pump ; ordrng 1 W10536347 (DRAIN PUMP), used 1 W10435302 (BEARING) from stock"
Near Rochester, NY 14626
Shaiman
Job Details: 04/11/2019
MICROWAVE WHIRLPOOL WML55011HB Right side control panel is damaged. Replacing. ; ordrng 1 W11206155 (RIGHT CONTROL)
Near Spencerport, NY 14559
Gary
Job Details: 04/11/2019
DISHWASHER WHIRLPOOL WDT910SAYM1 "Replaced leaking door gasket, checks okay.; dspstn on spec-tagged invntry: 1 W10300924V GASKET"
Near Rochester, NY 14623
Shaiman
Job Details: 04/11/2019
WASHER WHIRLPOOL WFW5620HW0 Wrong part ordered. Reordering parts.; ordrng 1 W11316255 (VALVE SINGLE) and 1 W11316256 (VALVE DOUBLE)
Near Nunda, NY 14517
Steve
Job Details: 04/11/2019
WASHER MAYTAG MVWX655DW1 Found the washer was bouncing on right front leg. Adjusted all the legs and tested with load of clothing. The washer tested good.
Near Rochester, NY 14626
David
Job Details: 04/11/2019
REFRIGERATOR GE GSCS3PGXCFSS The fill tube is freezing over preventing water from dispensing. Ordering fill tube heater kit. ; ordrng 1 WR49X10173 (dispenser water tube)
Near Dansville, NY 14437
Steve
Job Details: 04/11/2019
WASHER WHIRLPOOL WFW75HEFW0 Found finish nails in the pump that was stopping the pump from draining. Removed nails and the washer tested good.
Near Livonia, NY 14487
Steve
Job Details: 04/11/2019
DRYER MAYTAG MEDB855DC0 Replaced rollers and idler with maintenance kit for squealing while running the dryer tested good. ; used 1 4392067 (REPAIR KIT) from stock
Near Canandaigua, NY 14424
Steve
Job Details: 04/11/2019
DRYER MAYTAG DCCB330GT0AC Found lint screen missing and the vent was full of lint. Removed lint. Found blower has bad bearing. The unit will need a blower and possibly a motor. On testing thermostats the one by the burner fell crumbled. The thermostat is discontinued. Recommended customer replace the dryer.
Near Honeoye Falls, NY 14472
Steve
Job Details: 04/11/2019
OVEN WHIRLPOOL KODE500ESS02 Sr#7724591393 called tech line for persistent f2e1 error causing no operation. Tech line wanted the vent sealed with metal tape for moisture getting behind console.
Near Victor, NY 14564
Dave
Job Details: 04/11/2019
REFRIGERATOR GE GSCF3PGXCFWW Left hand bracket that holds the ice bucket and icemaker has broken . Needs new bracket ordering new bracket WR72X10240; ordrng 1 WR72X10240 (refrigerator drawer)
Near Webster, NY 14580
David
Job Details: 04/11/2019
WASHER MAYTAG MVWB765FW3 Sr77245880552Unit was not finishing properly. Valve was pulsing. Replaced valve. Went over use and care with customer for white residue issue.
Near Fairport, NY 14450
Dave
Job Details: 04/11/2019
WASHER MAYTAG MVWB835DW1 Washer not showing anything on user interface. Checked power from control board has 5 volts D.C also has F6E2 error code UI cannot Hear ACU. . Led light on control is on showing the control is powering up. Order new user interface W10861510 and bring control with just in case W11024149; rqstng P&A on 1 W10861510 (console) and 1 W11024149 (cntrl-elec)
Near Rochester, NY 14617
David
Job Details: 04/11/2019
REFRIGERATOR KITCHENAID KRBR109ESS00 Kjrnajrapl1KIRNAJRAPL1Damper is noisy. Replaces damper. Call covered by whirlpool; used 1 WPW10594330 (CONTROL) from stock
Near Penfield, NY 14526
David
Job Details: 04/11/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Ice maker fill tube was frozen preventing ice production. Removed ice maker assembly from the top of liner to thaw. Reinstalled assembly and tested unit in test 45 water fill test. The mold filled. Fill tube heater testing good for voltage from control and resistance. Customer to monitor.
Near Rochester, NY 14623
Gary
Job Details: 04/11/2019
REFRIGERATOR WHIRLPOOL WRT541SZDB00 "Evaporator is leaking from evap, ordering evap.; ordrng 1 W10836706 (evaporator)"
Near Rochester, NY 14620
David
Job Details: 04/11/2019
REFRIGERATOR AMANA ASD2522WRS03 Unit is leaking from the freezer onto the floor due to a clogged defrost drain. Cleaned drain.
Near Hilton, NY 14468
David
Job Details: 04/11/2019
DISHWASHER WHIRLPOOL WDF330PAHB1 The dishwasher was dripping from the door due to the lower spray arm not being connected. Reattached spray arm. Unit tested good. ; dspstn on spec-tagged invntry: 1 WPW10524469 GASKET
Near Pittsford, NY 14534
Dave
Job Details: 04/11/2019
DISHWASHER KITCHENAID KDTE254ESS2 Dishwasher not spraying well found debris inside the spray arms causing the water not to come out . Removed debris. Tested unit in diagnostics. No error codes . Ran in auto diagnostics test . Tested good .
Near Canandaigua, NY 14424
Steve
Job Details: 04/11/2019
REFRIGERATOR WHIRLPOOL WRT518SZFW00 585 478 6926 found fan blade to loose to stay on fan motor. Ordering both. ; ordrng 1 W11127829 (motor-cond) and 1 W11204896 (FAN BLADE)
Near Webster, NY 14580
Evan
Job Details: 04/11/2019
DRYER MAYTAG MEDB766FW0 Customer wants to reschedule appointment for first apt Friday 4/12. ; schdld next appmnt for 4/12 FRI 8 am
Near Webster, NY 14580
David
Job Details: 04/11/2019
REFRIGERATOR GE GFSS2HCYCSS Unit IS not defrosting. Heater tested open. Ordering heater and thermostat. ; ordrng 1 WR50X10068 (thermostat defrost) and 1 WR51X10108 (heater def asm)
Near Rochester, NY 14626
Shaiman
Job Details: 04/10/2019
DRYER ROPER RED4516FW "Replaced timer, unit still won’t start. Start winding is testing below expectation. Replacing motor. ; ordrng 1 279827 (motor!dryer)"
Near Brockport, NY 14420
Shaiman
Job Details: 04/10/2019
DRYER MAYTAG MEDB835DW4 Replaced panel. Unable to test noisy operation due to missing terminal screws. Ordering screws.; ordrng 1 279393 (screw)
Near Victor, NY 14564
Steve
Job Details: 04/10/2019
DISHWASHER KITCHENAID KDTE254ESS2 Found motor sump is leaking. Quoted customer and they denied repair. Called office and got the part covered under loyalty retention as per kb. Ordering motor sump. ; ordrng 1 W10902372 (pump&motor)
Near Pittsford, NY 14534
Dave
Job Details: 04/10/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Dishwasher not washing . Fills with water . Found F4E3 F7E1 error codes . Wash pump not turning on . Ordering new pump W11085683; rqstng P&A on 1 W11085683 (pump&motor), dspstn on spec-tagged invntry: 1 W10872255 VALVE"
Near Rochester, NY 14618
Dave
Job Details: 04/10/2019
WASHER WHIRLPOOL LA7899XPW3 Washer not spinning and draining clothes out . Found the lid switch is not working . Needs new switch . Ordering actuator WP359807 and switch W10820036; ordrng 1 W10820036 (switch-lid) and 1 WP359807 (actuator)
Near Rochester, NY 14624
Gary
Job Details: 04/10/2019
OVEN KITCHENAID KOSE507ESS01 "Open over thermal fuse no power to control, ordering thermal fuse.; ordrng 1 WPW10545255 (fuse-thrml)"
Near Fairport, NY 14450
Shaiman
Job Details: 04/10/2019
WASHER WHIRLPOOL WTW5000DW1 Replaced lid lock and control. Unit testing good.
Near Rochester, NY 14616
Gary
Job Details: 04/10/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Defrosted freezer evaporator, defrost circuit checking okay, ordering control.; rqstng P&A on 1 W10789393 (cntrl-elec)"
Near Victor, NY 14564
Steve
Job Details: 04/10/2019
DRYER WHIRLPOOL WGD9400SW2 Replaced gas coils for heat turning off during cycle. The customer had cleaned the vent prior to service. ; used 1 279834 (COIL KIT) from stock
Near Victor, NY 14564
Steve
Job Details: 04/10/2019
MW-HOOD COMBO KENMORE 721.808335 Replaced magnetron and diode for no heat. The microwave tested good.
Near South Bristol, NY 14424
Steve
Job Details: 04/10/2019
WASHER WHIRLPOOL WFC7500VW2 Replaced water pump for not draining. The washer tested good.
Near Canandaigua, NY 14424
Steve
Job Details: 04/10/2019
DISHWASHER KITCHENAID KDTE204DSS1 Replaced motor sump for not cleaning dishes. The dishwasher tested good
Near Rochester, NY 14610
David
Job Details: 04/10/2019
REFRIGERATOR KITCHENAID KRFF507HPS00 Left hand door liner has imperfections that the customer is unable to remove. Ordering door and ice door. Right side of RC liner also has some grey tinting but is not impacting operation of the unit. Pics attached. FC door is dented. Ordering FC door. ; ordrng 1 W10757551 (dor-fip ss) and 1 W10876598 (nameplate) and 1 W11268536 (ICE DOOR) and 1 W11301204 (DOOR)
Near Geneva, NY 14456
Steve
Job Details: 04/10/2019
DISHWASHER KITCHENAID KDTE104ESS0 Replaced motor sump for not cleaning and leaving soap at the end of the cycle. The dishwasher tested good ; dspstn on spec-tagged invntry: 1 WPW10605057 PUMP
Near Geneva, NY 14456
Steve
Job Details: 04/10/2019
WASHER AMANA NTW4705EW0 Found transmission is seized. Manager at aarons said it was not economical to replace. They are going to replace.
Near Penfield, NY 14526
Dave
Job Details: 04/10/2019
WASHER WHIRLPOOL WTW8200YW0 Left hinge has failed mechanically and needs new hinge . Removed old hinge and put unit back together. Customer decided that the lid was fine without the hinge . The lid closes all the way . Tested good .
Near Fairport, NY 14450
Dave
Job Details: 04/10/2019
MICROWAVE MAYTAG MMV4205DW1 Replaced door interlocks with W11244490 . Tested unit . Tested good .; dspstn on spec-tagged invntry: 1 W11244490 INTERLOCK
Near Palmyra, NY 14522
Evan
Job Details: 04/10/2019
RANGE WHIRLPOOL WFG361LVQ2 Customer stated unit was not preheating up to correct temperature. Ran test bake cycle. After flame initially lit. Burner flame was going out. Suspecting that temperature sensor was failing to sense correct temp coming from Burner. Flame was continually relighting after going out. Ordering temp sensor ; ordrng 1 WPW10181986
Near Fairport, NY 14450
Dave
Job Details: 04/10/2019
RANGE MAYTAG MER8674AS0 Replaced bake element due to being broken . Tested unit . Tested good .
Near Rochester, NY 14604
Shaiman
Job Details: 04/10/2019
WASHER WHIRLPOOL WTW8500DC5 "Customer concerned with LF error code. Water valves would not function on command in the manual test mode. Replaced valves, unit testing good."
Near Webster, NY 14580
Evan
Job Details: 04/10/2019
DRYER WHIRLPOOL WED9200SQ0 Customer stated they were experiencing long dry times. Upon inspection checked thermal fuse and thermal cut off both tested closed. Tested heater. Heater tested open. Heater is cause for issue suspecting that heater has fused itself to case causing unit to still work partially. Ordering heater ; ordrng 1 WP8544771 (HEATER)
Near North Chili, NY 14514
Gary
Job Details: 04/10/2019
REFRIGERATOR WHIRLPOOL WRT318FZDM02 Installed rubber fan grommet to reduce fan noise while refrigerator was running.
Near Hamlin, NY 14464
Gary
Job Details: 04/10/2019
RANGE WHIRLPOOL KFGD500ESS04 "No power to the ignitor, ordering control and safety valve. Parts covered under 5 year.; ordrng 1 W10877013 (cntrl-elec) and 1 WPW10546238 (valve-gas), dspstn on spec-tagged invntry: 1 12400035 IGNITOR"
Near Rochester, NY 14615
Gary
Job Details: 04/10/2019
RANGE GE JGBP30WEV3WW Adjusted air fuel mixture so the burner was blue inf correctly.tested okay.
Near Rochester, NY 14616
Gary
Job Details: 04/10/2019
REFRIGERATOR AMANA ASD2275BRW00 "Replaced watervalve that was leaking through and freezing up the water chute into the icemaker, defrosted frozen chute. Jumped icemaker, it cycled and filled. Checks okay."
Near Rochester, NY 14626
David
Job Details: 04/10/2019
DRYER MAYTAG MGD5500FC0 Unit making a loud noise from the motor and blower ordering blower and motor with housing. . ; rqstng P&A on 1 W11123147 (motor-drve) and 1 WPW10211911 (housing) and 1 WPW10211915 (wheel)
Near Rochester, NY 14616
Gary
Job Details: 04/10/2019
RANGE WHIRLPOOL WFG320M0BS3 Replaced warped control panel and installed it per service bulletin for door warm to touch.
Near Rochester, NY 14626
Gary
Job Details: 04/10/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Replaced and adjusted springs and bushings so door would not fall open.
Near Spencerport, NY 14559
Gary
Job Details: 04/10/2019
REFRIGERATOR GE PSS26SGRD SS Replaced open defrost heater causing no cool in fridge.
Near Rochester, NY 14609
David
Job Details: 04/10/2019
DRYER MAYTAG MGDB835DW4 Customer has noticed that the door no longer stays open like it used to. This is normal operation as there is no cam or door stop on this unit. Hinge has worn in and is operating as expected. Called tech line to verify. SR7724575472Door catch was binding due to the catch not being clipped in all the way. Adjusted door catch.Tested unit. Testing good. ; dspstn on spec-tagged invntry: 1 WPW10605057 PUMP
Near Spencerport, NY 14559
David
Job Details: 04/10/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ "Unit is not cooling due to the compressor not pumping. Ordering a compressor.; ordrng 1 W10507884 (compressor) and 1 WPW10143759 (dryer),"
Near Webster, NY 14580
David
Job Details: 04/10/2019
MICROWAVE WHIRLPOOL WOC75EC0HS00 Replaced UI due to intermittent operation. Customer to monitor.
Near Williamson, NY 14589
David
Job Details: 04/10/2019
REFRIGERATOR WHIRLPOOL ET1PHKXPQ88 Defrost drain was plugged. Cleaned drain and removed ice from freezer. Cllctd $164.85 CC Ref # 148896708
Near Ontario, NY 14519
David
Job Details: 04/10/2019
REFRIGERATOR WHIRLPOOL WSF26C2EXF01 Replced evaporator and dryer due to unit not cooling. U it began cooling after install.
Near Webster, NY 14580
Evan
Job Details: 04/10/2019
OVEN KITCHENAID KOCE507ESS4 Replacing convection fan due to units original fan producing noise while unit fan was runningReplaced convection fan Ran test bake cycle Unit tested good Running quietly
Near Marion, NY 14505
Evan
Job Details: 04/10/2019
WASHER MAYTAG MVWC500VW1 Replacing cam inside agitator due to unit not spinning agitator from dog agits being worn. Replacing motor coupler and motor did to unit not engaging into spin. Replaced coupler replaced motor Ran test cycle Unit tested good Now spinning and agitating properly
Near Macedon, NY 14502
Evan
Job Details: 04/10/2019
WASHER WHIRLPOOL WTW5000DW1 Replacing hoses and water valve due to threads on valve stripping causing unit to leak. Replaced valve Replaced hoses Ran diagnostic cycle Unit tested good No leaks
Near Rochester, NY 14625
Evan
Job Details: 04/10/2019
WASHER MAYTAG MVWC565FW1 "Customer stated unit was vibrating violently while in spin since repair. Ran unit in Manual test mode on high spin. Unit is functioning as it should. Inspected drive hub ,cam and leveled feet to ensure In was level. Called tech line to document issue.Unit tested good SR: 7724582749"
Near Rochester, NY 14620
David
Job Details: 04/10/2019
REFRIGERATOR WHIRLPOOL WRT111SFDW04 Found ice build up around fan. Removed ice from freezer and sealed cabinet. Customer to monitor
Near Rochester, NY 14622
David
Job Details: 04/10/2019
WASHER MAYTAG MVWX655DW1 "Replaced control due to no operation. Unit tested good.Previous notes** HISTORY FROM PRIOR JOBS ****--------------------Job/Invoice # 80344, 3/13/2019MOORE2473 RIDGE RD E , ROCHESTERNot Spinning or Wet Clothes at the End of the Cycle3/18/19 9:24: EE there 3/18 MON, 8:34 to 9:19, Customer stated unit was stopping during the cycle and would not drain. Upon arrival unit was unplugged. Plugged in unit. Unit then started to drain but then shut off. Control was not responding to commands. Inspected control Discovered that led verification light is flashing control is failing to accept incoming voltage. Unit needs control boardQuote for repair:W11116592 (control ) $250.00Labor $34.95Tax : $22.76Total: $307.71Customer has already paid service call feeIs going to contact office later today if they would like to proceed with repair."
Near Clifton Springs, NY 14432
Steve
Job Details: 04/10/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Replaced compressor for no cool. The refrigerator tested good.
Near Penfield, NY 14526
Evan
Job Details: 04/10/2019
OVEN MAYTAG MER8800FZ0 Repacking temp sensor duentonunitnflashing f3e0 error code (temp sensor shorted) Replaced sensor Unit initially preheated up to 350 then flashed error code again. After attempt to run bake cycle unit was flashing feature not available. Called tech line SR: 7724557165Tech line recommended hardwiring sensor into harness due to issues with molex connector. Hardwired sensor to harness Ran test preheat Unit preheated as it should Unit tested good
Near Lima, NY 14485
Dave
Job Details: 04/10/2019
WASHER WHIRLPOOL WTW5000DW2 F8E1 long fill no fill error code . Called techline SR 7724580152 . Different problem from prior Issues . Customer washer more cotton which may absorb more water . Customer washes on normal directed customer to try heavy duty cycle . If problem persists order water valve W11210459 and control W11116590 . Calibrated machine and ran in auto diagnostics. Tested good .
Near Rochester, NY 14604
Shaiman
Job Details: 04/09/2019
WASHER WHIRLPOOL WFW7590FW0 "Replaced user interface, unit testing good."
Near Dansville, NY 14437
Steve
Job Details: 04/09/2019
WASHER AMANA NTW4516FW2 Tested washer and only found out of balance error. Tested washer in diagnostics and the washer passed all tests. Calibrated washer. The washer tested good.
Near Pittsford, NY 14534
Shaiman
Job Details: 04/09/2019
WASHER WHIRLPOOL MVWB835DW1 Customer concerned with machine not starting cycles. F0E3 F8E3 F7E9 F9E2 upon arrival. Customer said the issues arose after washing a queen comforter and towels. Cleared codes and ran verification cycle. Unit testing good.
Near Caledonia, NY 14423
Steve
Job Details: 04/09/2019
REFRIGERATOR MAYTAG MBF1958XEB1 Replaced evaporator fan motor for getting power and not running causing no cool in fresh food section. The refrigerator tested good
Near Hamlin, NY 14464
Gary
Job Details: 04/09/2019
WASHER WHIRLPOOL WTW4855HW0 "Ran diagnostics, no error codes. Customer complaint is unit bangs all the time. Customer uses pods, re mounted loose strut and ran calibration. Unit tests okay."
Near Brockport, NY 14420
Gary
Job Details: 04/09/2019
MICROWAVE WHIRLPOOL WMH53520CS6 "Replaced mag tube that wasn't heating food, tested okay."
Near North Chili, NY 14514
Gary
Job Details: 04/09/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Replaced left had door that had a dent.
Near Rochester, NY 14615
Gary
Job Details: 04/09/2019
REFRIGERATOR GE GFSL6KEX Replaced icemaker that wasn't cycling or producing ice.
Near Rochester, NY 14612
Gary
Job Details: 04/09/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Replaced solenoid and auger motor that burned out due to ice cubes been fused together in the ice bin. Advised customer to use more ice and do not let it sit in the bin as it will fuse together over time. Tested auger and switched between crushed and cubed ice. Everything tests OK.
Near Canandaigua, NY 14424
Dave
Job Details: 04/09/2019
WASHER MAYTAG MHW5500FW1 Washer not draining well . Cleaned filter for poor draining . Tested unit in auto diagnostics and ran load of towels . Tested unit . Tested good .
Near Farmington, NY 14425
Dave
Job Details: 04/09/2019
RANGE WHIRLPOOL WFE525S0HV0 Door hinges had mechanical failure. One of the welds broke that hold the spring . Replaced door hinges. Tested unit tested good.
Near Victor, NY 14564
Dave
Job Details: 04/09/2019
DISHWASHER KITCHENAID KUDE20IXSSA Dishwasher not turning on . Found the control lock was on. Turned control lock off . Ran unit in diagnostics. No error codes . Tested good .
Near Rochester, NY 14610
Evan
Job Details: 04/09/2019
WASHER KENMORE 796.402729 Customer stated unit was not powering on when trying to start cycle. Upon inspection UI was not responding to commands. Removed top to inspect control board and check for proper incoming voltage. Checked incoming voltage at filter board. Once tech unplugged connector from filter board could hear control begin to click. Unit is receiving proper voltage (120v) reseated connector into filter board. Unit is now powering up. Ran test cycle while In home unit completed cycle as it should. Suspecting that control needed to be reset. If issue is to persist tech is recommending replacement of filter board (6201EC1006T)
Near Fairport, NY 14450
Steve
Job Details: 04/09/2019
MICROWAVE WHIRLPOOL WMH32519HZ3 Replaced exhaust fan for loud bearing . The microwave tested good.
Near Walworth, NY 14568
Dave
Job Details: 04/09/2019
DRYER MAYTAG MGDX655DW2 Dryer not advancing in time on time dry. Needs timer . Replaced time and tested unit . Tested good .
Near Rochester, NY 14624
Gary
Job Details: 04/09/2019
OVEN JENN AIR JDS1450DP0 "Cooling fan did not have adaptor wires for newer plug providd in the box and unit is showing communications errors with the control, ordering control and second fan. ; ordrng 1 W11099813 (cntrl-elec) and 1 W11107275 (fan-blwr)"
Near Fairport, NY 14450
Steve
Job Details: 04/09/2019
WASHER MAYTAG MVWX500XW2 Found the gears on the gear case are worn and will not connect to cam. The cost of the repair will outweigh cost of new machine. ; dspstn on spec-tagged invntry: 1 W10721967 CAM
Near Rochester, NY 14612
David
Job Details: 04/09/2019
DISHWASHER KITCHENAID KDFE104DSS Found float stuck in the up position preventing the unit from starting. Adjusted and cleaned float.
Near Rochester, NY 14620
David
Job Details: 04/09/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Replaced evaporator and dryer due to poor cooling in the freezer. Unit began cooling after install.
Near Pittsford, NY 14534
David
Job Details: 04/09/2019
REFRIGERATOR MAYTAG MFI2570FEZ06 Water pad switch harness was not inserted into the UI preventing the dispenser from functioning. Plugged in the water pad harness. Unit tested good.
Near Webster, NY 14580
David
Job Details: 04/09/2019
FREEZER FRIGIDAIRE LFFU14F5HWC Replaced electronic control due to unit not cooling. Unit began cooling after installation.
Near Webster, NY 14580
David
Job Details: 04/09/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Replaced doors that were not aligned and binding. New doors work much better.