Near Hemlock, NY 14466
Dave
Job Details: 07/05/2019
WASHER MAYTAG MVWB765FW2 F6E3 F6E2 error codes . Washer needs new user interface W11135391 and control .W11195970 ordering user interface.; ordrng 1 W11135391 (console)
Near Rochester, NY 14615
Steve
Job Details: 07/05/2019
RANGE MAYTAG MER5552BAS The overlay on the control has a hole in it and the cancel button gets stuck. Quoted customer 509.48 for repair. Customer declined and is going to replace.
Near Rochester, NY 14606
Steve
Job Details: 07/05/2019
WASHER WHIRLPOOL WFW75HEFW0 Tested washer with clothes in it. The washer worked as expected. Removed back panel. Shocks are good. Moved pressure switch line in case it was tapping back wall. The washer spun as expected. Customer is going to monitor.
Near Rochester, NY 14617
David
Job Details: 07/05/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 Fresh food evaporator is frosted over. Customer was not home and did not make arrangements for payment. Quoted 313.09 for labor to defrost coil. Unable to do any work without authorization.
Near Webster, NY 14580
David
Job Details: 07/05/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Defrosted the evaporator. Put the defrost on an 8 hour schedule. Customer to monitor.
Near Webster, NY 14580
David
Job Details: 07/05/2019
REFRIGERATOR MAYTAG MFI2570FEZ05 Replaced frozen water tube that was preventing ice.
Near Webster, NY 14580
David
Job Details: 07/05/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Replaced damper due to noise
Near Fairport, NY 14450
Evan
Job Details: 07/05/2019
WASHER MAYTAG MHW7100DW0 Customer stated unit was stuck in wash cycle. Upon arrival unit was in drain lockout. Manually opened door. Checked for error codes. Discovered unit flashing f3e1 error code. (Water level system error) inspected pressure hose. Discovered hose was not fully seated on switch. Reseated hose. Ran diagnostic cycle. Unit tested good
Near Webster, NY 14580
Evan
Job Details: 07/05/2019
WASHER MAYTAG MVWC565FW0 Customer stated unit was producing burning smell. Upon arrival could see gear case oil coming from bottom of unit. Inspected underneath unit. Discovered that gear case bearing had failed this was causing issue. Belt guard and undercarriage was covered in gear case oil. Ordering gear case. ; ordrng 1 W11035751 (GEAR CASE )
Near Ontario, NY 14519
Evan
Job Details: 07/05/2019
DISHWASHER WHIRLPOOL WDT970SAHV0 Replacing intake valve due to unit leaking from valve due to threads on valve being stripped. Replaced valve. Ran test cycle. Unit tested good
Near Sodus, NY 14551
Evan
Job Details: 07/05/2019
OVEN AMANA AGR5330BAS3 Customer stated unit during bake cycle unit would only heat up to 260 degrees and then control panels would begin to flash and go blank. Checked for error codes. No codes were present. Ran test bake to 350. Unit heated up to temperature as it should. Let unit sit at 350 for 20 mins. Canceled cycle ran test broil cycle. Unit heated up and held temperature as it should. Could not replicate issue at this time. Customer to monitor and report back if issue persists. ; dspstn on spec-tagged invntry: 1 12400035 IGNITOR
Near Webster, NY 14580
Evan
Job Details: 07/05/2019
OVEN KITCHENAID KEBK101BBL00 Replacing thermostat due to unit not heating properly. Replaced thermostat and ran test preheat to 350. Calibrated unit to correct temperature swing. Unit tested good ; dspstn on spec-tagged invntry: 1 WP4449751 THRMST-FIX
Near Rochester, NY 14624
David
Job Details: 07/05/2019
RANGE WHIRLPOOL WEG750H0HZ0 Front left burner electrode is grounding to case. Ordering electrode. ; ordrng 1 W10669524 (igntr-surf) and 1 W10669526 (igntr-surf)
Near Newark, NY 14513
Dave
Job Details: 07/05/2019
OVEN WHIRLPOOL WFG320M0BB2 Replaced oven ignitor due to not lighting . Cycled unit on and off multiple times . Unit lit every time . Unit tested good .
Near Rochester, NY 14606
David
Job Details: 07/05/2019
DRYER MAYTAG MGDB755DW3 Checked unit for long dry times unit cycling properly. Venting was clear open moisture sensor error. Ordering harness sensor and control; rqstng P&A on 1 W10831163 (cntrl-elec) and 1 W10853313 (sensor) and 1 W10865052 (harns-wire)
Near Newark, NY 14513
Dave
Job Details: 07/05/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Right hand gasket is torn on the top . Replaced gasket . Gasket is sealing as it should
Near Macedon, NY 14502
Dave
Job Details: 07/05/2019
REFRIGERATOR MAYTAG MFT2776FEZ00 Fresh food evap was frozen over . Ran all thermistor tests in diagnostics and passed . Defrosted unit . Found the fresh food defrost thermistor was loose . Made sure it was in correct position. Foil tapes and zip tied . Ran test four to check 3 way valve proper function. Passed. Sealed cabinet around fresh food . Change defrost mode to basic from adaptive . Evap cover has screws on the top . Unit tested good . Customer to monitor.
Near Rochester, NY 14617
David
Job Details: 07/05/2019
DISHWASHER KITCHENAID KDTM404ESS1 Ordering sump due to noise from sprayer. ; ordrng 1 W10861526 (pump&motor)
Near Rochester, NY 14609
David
Job Details: 07/05/2019
WASHER MAYTAG MVWB750YW0 Replacing rust damaged parts. Hinge is binding and suspension is worn. Ordering suspension and hinge. ; ordrng 1 W10440786 (suspension) and 1 WPW10141680 (hinge)
Near Rochester, NY 14609
David
Job Details: 07/05/2019
REFRIGERATOR MAYTAG MRT118FZEM00 Unit is freezing items in the fresh food section due to a low charge. Parts covered per kb; ordrng 1 W10836706 (evaporator) and 1 W10843121 (drier-tube)
Near Rochester, NY 14618
Dave
Job Details: 07/05/2019
REFRIGERATOR WHIRLPOOL KRFC302ESS02 Replaced left hand fresh food section door for damage on delivery. Door is sealing and closing as expected.
Near Rochester, NY 14617
David
Job Details: 07/05/2019
FREEZER KITCHENAID KRSF505ESS00 Replaced controls due to RC defrost issue. Defrosted RC evaporator. Customer to monitor.
Near Rochester, NY 14609
Evan
Job Details: 07/05/2019
WASHER MAYTAG MVWB766FW0 Customer stated they are experiencing same issue as before. Checked for error codes. Unit is flashing f6e2 (UI cannot year acu) and f6e3 (acu cannot hear UI) User Interface and control are failing to communicate consistently. Replacing control and ordering console. Unit is Atec warranty ; ordrng 1 W10919546 (CONSOLE )
Near Rochester, NY 14621
Evan
Job Details: 07/05/2019
RANGE FRIGIDAIRE FGGF3047TFA Replacing oval burner cap due to unit missing cap. Replaced cap. Unit tested good
Near Rochester, NY 14622
Evan
Job Details: 07/05/2019
MICROWAVE WHIRLPOOL WMH53520CW2 Customer stated unit was not heating 1 week after magnetron was replaced. Discovered that diode was failing. Replaced diode. Ran multiple test cycles. Unit tested good ; dspstn on spec-tagged invntry: 1 W11244490 INTERLOCK
Near Rochester, NY 14606
David
Job Details: 07/05/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW00 Spliced evaporator and dryer due to unit not cooling. Unit began cooling after instAll
Near Groveland, NY 14462
Steve
Job Details: 07/05/2019
WASHER MAYTAG MVWB835DW3 "Replaced main control, UI and harness between them for communication errors that was preventing operation. Calibrated and tested. The washer tested good."
Near Pittsford, NY 14534
Steve
Job Details: 07/05/2019
DISHWASHER KITCHENAID KDTE334DSS0 Found the sump was leaking at the diverter. Quoted customer 461 for repair. Customer denied. Called office and part is covered under Loyalty retention program. Replaced motor sump assembly. The dishwasher tested good.
Near Rochester, NY 14618
Steve
Job Details: 07/05/2019
REFRIGERATOR JENN AIR JFC2089WEM11 Found filter head was leaking. Replaced filter head and the water is not leaking. The water dispenser has a delay shutting off when calling for water. Replaced connection at the reservoir. The refrigerator tests good.
Near Rochester, NY 14610
Steve
Job Details: 07/05/2019
DRYER WHIRLPOOL WED85HEFW0 Replaced Ui for Ui unresponsive. The dryer tested good. ; dspstn on spec-tagged invntry: 1 W10909685 FUSE-THERMAL
Near Rochester, NY 14623
Steve
Job Details: 07/05/2019
WASHER MAYTAG MVWB765FW3 Customer complained of long wash times. Tested in diagnostics. Found cold water was not on. The unit would not rinse. Turned water on and the washer worked as expected.
Near Conesus, NY 14435
Dave
Job Details: 07/05/2019
WASHER WHIRLPOOL MVWB835DW1 Error codes . F6E3 F0E3 F6E2 . User interface is dead and control not lighting up . Replaced control and user interface ran in calibration. Tested unit in auto diagnostics. Unit tested good . .
Near Canandaigua, NY 14424
Dave
Job Details: 07/05/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Freezer door not sealing correctly. Found the bottom of the gasket was pushed more then the top . Shimmed bottom of t brackets . Heated gasket and resealed . Freezer door is now sealing as expected.
Near Victor, NY 14564
Dave
Job Details: 07/05/2019
OVEN WHIRLPOOL WOC75EC0HS00 Oven feels hot on the bottom found that the drawer underneath the wall oven is blocking the vent Customer is going to contact Installers. User interface was not scrolling like it should be kept going to the top . Did a factory reset on unit . User interface is now working as expected . . Gave tips and trick and best usage on how to use unit . Customer instruct.
Near Macedon, NY 14502
Dave
Job Details: 07/05/2019
DRYER MAYTAG MGDX655DW2 Dryer having long dry times . Tested temperatures coming from dryer turned off at 161 as it should . Used the dryer tester and found the vent has poor venting . Took off vent and looked inside . Could see the vent was clogged . Customer is going to clean vent . Unit tested good .
Near Webster, NY 14580
Dave
Job Details: 07/05/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Freezer door catching on the inside when opening and closing . Adjusted door hinge on freezer door . Adjusted legs to level unit . Doors are now closing as expected . Tightened handles on door as well for being loose .
Near Webster, NY 14580
Dave
Job Details: 07/05/2019
REFRIGERATOR MAYTAG MFT2776FEZ00 Fresh food evap frosted over. Went into diagnostics tested all thermistors . Tested good . Changed defrost mode to basic from adaptive. Sealed cabinet on fresh food section made sure the gaskets are sealing . Defrosted evap . Made sure defrost thermistor is in correct location and foil taped and zip tied . Ran test four In diagnostics. 3 way valve is working as the fresh food evap frosted the defrosted when it went to freezer . Made sure the temperatures on the unit are set correctly. The evaporator cover has the screws on top and tabs not broken . Customer will monitor. ; dspstn on spec-tagged invntry: 1 W11033168 HARNESS
Near Fairport, NY 14450
Dave
Job Details: 07/05/2019
MICROWAVE WHIRLPOOL GMC275PDB6 Replaced magnetron and diode due to not heating . Tested unit after repair . Unit tested good .
Near Pittsford, NY 14534
Dave
Job Details: 07/05/2019
REFRIGERATOR MAYTAG MRT311FFFH00 Refrigerator is in garage. There is some frost build up by the door . Cabinet and gasket are sealing well . Didn't find any issues
Near Rochester, NY 14606
David
Job Details: 07/05/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 U it is not making ice due to an open ice maker motor. Replaced ice maker. Unit tested and filled. Customer to monitor.
Near Rochester, NY 14606
David
Job Details: 07/05/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04 User Interface was not working - light was out. Replaced UI. Fridge working OK.
Near Rochester, NY 14621
David
Job Details: 07/05/2019
DRYER KENMORE 417.804127 The thermal limiter was cross wired with the operating thermostat causing the dryer to shut off every time it heated up. Corrected wiring.
Near Rochester, NY 14609
David
Job Details: 07/05/2019
REFRIGERATOR WHIRLPOOL WRT318FMDW01 Lowered freezer setting and made sure liner gap was filled. Moved items away from back of fridge to allow better airflow to condenser.
Near Rochester, NY 14623
David
Job Details: 07/05/2019
WASHER WHIRLPOOL WET4027HW0 Replaced capacitor and bracket and pulley shield.
Near Henrietta, NY 14467
Steve
Job Details: 07/05/2019
REFRIGERATOR FRIGIDAIRE FFPT10F3NW Suite 145 replaced defrost timer for not cooling. Replaced gasket that keeps falling out. The refrigerator tested good.
Near Webster, NY 14580
Evan
Job Details: 07/05/2019
DRYER WHIRLPOOL MED5500FC0 Customer stated unit was producing rattling noise while drum in spinning. Upon inspection discovered that unit was missing blower bracket screw and and also screws that mount heater were loose. Tightened heater screws and replaced missing screw for heater bracket. Ran unit for customer. Unit tested good
Near Rochester, NY 14622
Evan
Job Details: 07/05/2019
WASHER MAYTAG MVWX600XW0 Replacing control due to unit continually flashing f7e1 error code for basket speed fault. Actuator was previously replaced. Replaced control and ran multiple rinse and spin cycles to confirm unit was functioning properly. Could not get code to reappear after control replacement. Unit tested good
Near Rochester, NY 14617
Evan
Job Details: 07/05/2019
WASHER WHIRLPOOL WFW95HEXW2 Customer stated that unit was flashing f6e1 error code and could not get door open. Checked for error codes. Unit displaying multiple codes f6e1 (MCU failing to communicate with ccu) f9e1 (long drain) f1e1 (ccu eeprom error). Unit needs MCU and drain pump filter to be replaced. Quoted customer for repair. Customer does not want to proceed due to MCU part cost. Collecting service call fee
Near Webster, NY 14580
Evan
Job Details: 07/05/2019
RANGE WHIRLPOOL WFG510S0HS1 Replacing cooktop due to old cooktop having large debt in left side of cooktop. Replaced cooktop. Tested burners. Unit tested good
Near Ontario, NY 14519
Evan
Job Details: 07/05/2019
DRYER MAYTAG MED6000XW1 Customer stated that unit had caught fire directly after starting a load. Unit had hole burned in top of machine. Removed lid to inspect control. Discovered thermal event at control . Called techline to document findings SR:7725261413
Near Pittsford, NY 14534
Dave
Job Details: 07/05/2019
WASHER MAYTAG MTW6500TQ Washer suspension feels weak . Doesn't bounce back up like it should . Replaced suspension. There was an error code F 51 which is an RPS error code . Ran in diagnostics on spin and RPS sensor is working . Ran unit in auto diagnostics ran through each function. Tested good. Ran some towels in unit .unit tested good .
Near Ontario, NY 14519
Evan
Job Details: 07/05/2019
DISHWASHER JENN AIR JDB9800CWP2 Replacing detergent dispenser due to dispenser door sticking while opening to dispense soap. Replaced dispenser. Ran test cycle. Unit tested good
Near Ontario, NY 14519
Evan
Job Details: 07/05/2019
WASHER WHIRLPOOL WTW8800YC1 Swapping water lines to due cold being hooked up to hot abs hot being hooked up to cold. Swapped lines. Ran test cycle. Unit tested good ATEC WARRANTY
Near Walworth, NY 14568
Evan
Job Details: 07/05/2019
DRYER WHIRLPOOL WED4815EW1 Customer stated unit they were experiencing long dry times. Upon inspection discovered that door gasket was not fully seated allow heat to escape from bottom of door. Reinstalled gasket properly. Ran test cycle. Unit tested good
Near Rochester, NY 14617
Evan
Job Details: 07/02/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Customer stated unit was not dissolving soap or cleaning dishes. Upon inspection checked for codes discovered unit was flashing code 4-3 for wash motor not running. Confirmed voltage at motor. Ordering sump & motor ; ordrng 1 W11087376 (SUMP & MOTOR )
Near Rochester, NY 14624
Steve
Job Details: 07/02/2019
FREEZER WHIRLPOOL WRX735SDHZ01 Replaced UI for low temps in fresh food section. Customer is going to monitor for a couple days. Scheduling for Monday 7/8 if temps are back to normal customer will call to cancel. ; ordrng 1 12002355 (thermistor kit)
Near Rochester, NY 14625
David
Job Details: 07/02/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Air is leaking into ice bin through liner this is causing all of the ice to stick together. Ordering door. Crisper shelf Is broken causing shelf to fall ordering shelf.; ordrng 1 LW11026425 (DOOR FREEZER) and 1 W11188040SHIPDIRECT (SHIP DIRECT)
Near Williamson, NY 14589
David
Job Details: 07/02/2019
REFRIGERATOR WHIRLPOOL WRS321SDHW01 Replaced control and repaired orange wire that was broken preventing power to the user interface. UI and ice dispenser works but control is not sending voltage to water valve. Checked continuity in harness. Ordering control. ; ordrng 1 W11196400 (CONTROL)
Near Rochester, NY 14624
Shaiman
Job Details: 07/02/2019
WASHER MAYTAG MVWB835DW3 Customer concerned that the unit won’t always start cycles; machine will freeze at the beginning of a cycle and requires a power reset to start normal operation. UI and control board should be replaced. ; ordrng 1 W11115285 (USER INTERFACE ) and 1 W11170706 (CONTROL)
Near Honeoye Falls, NY 14472
Shaiman
Job Details: 07/02/2019
WASHER MAYTAG LSE7804ACE Customer concerned about unit leaking while using large load cycle. Could not recreate issue however pressure hose is good and all drain components are testing good. Suspecting the mounting seal should be replaced. ; ordrng 1 6-2095720 (MOUNTING KIT)
Near Webster, NY 14580
Evan
Job Details: 07/02/2019
OVEN KITCHENAID KEBK101BBL00 Rescheduling for 7/2 ; ordrng 1 WP4449751 (THERMOSTAT )
Near Webster, NY 14580
Evan
Job Details: 07/02/2019
WASHER MAYTAG MHW6630HW0 Customer stated that unit was powering up but was not able to select functions on UI. Attempted to get unit in diagnostic. Unit would not respond to commands. Unplugged unit and let it sit for 5 mins. After restoring power unit began to accept commands. Checked for error codes. No codes were present. Ran diagnostic cycle. Unit completed cycle as it should. Control needed to be reboot. Unit tested good
Near Rochester, NY 14617
Evan
Job Details: 07/02/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Customer stated unit was not dissolving soap or cleaning dishes. Upon inspection checked for codes discovered unit was flashing code 4-3 for wash motor not running. Confirmed voltage at motor. Ordering sump & motor ; ordrng 1 W11087376 (SUMP & MOTOR )
Near Fairport, NY 14450
Evan
Job Details: 07/02/2019
DISHWASHER KITCHENAID KDTE334GBS0 Replacing control and user interface due to unit failing to power up even though unit was receiving 120v. Replaced control replaced UI Ran diagnostic cycle. Unit tested good
Near Canandaigua, NY 14424
Evan
Job Details: 07/02/2019
WASHER MAYTAG MVWB855DC3 Replacing console due to unit failing to accept commands. Could not get unit into diagnostic. Replaced console. Ran diagnostic cycle. Unit tested good
Near Lima, NY 14485
Steve
Job Details: 07/02/2019
MICROWAVE WHIRLPOOL WMH53520CS5 Replaced door switches for intermittent operation and fan staying on when not in use. The microwave tested good. ; used 1 W11244494 (INTERLOCK) from stock
Near Rochester, NY 14624
Shaiman
Job Details: 07/02/2019
DISHWASHER WHIRLPOOL WDT780SAEM1 Wheels on dishwasher were falling off then getting burned by the heating element. Installed new wheels. Repair successful.
Near Honeoye Falls, NY 14472
Steve
Job Details: 07/02/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Found dye drier leaking. Replaced drier. And the unit is cooling at the monent; used 1 WPW10143759 (DRIER-UV DYE) from stock
Near Rochester, 14608
Steve
Job Details: 07/02/2019
REFRIGERATOR MAYTAG MFF2055YEB Replaced ice maker for arm not dropping causing no ice production. The ice maker tested good. ; used 1 4317943 (ICE MAKER) from stock
Near Marion, NY 14505
Evan
Job Details: 07/02/2019
DISHWASHER WHIRLPOOL MDB4949SDZ0 Customer stated that unit was filling and draining with water but never moving water through the cabinet. Checked for codes. Unit displaying 2 error codes. F4-e3 (wash motor not running ) and f7e1( no heat). Wash motor is failing this is causing issue. Unit needs sump & motor. Quoted customer for repair. Customer does not want to proceed at this time due to repair cost. Customer is contacting manufacturer for possible coverage. Collecting service call fee
Near Fairport, NY 14450
Steve
Job Details: 07/02/2019
REFRIGERATOR KITCHENAID KFCO22EVBL4 The freezer door was not closing on top. Replaced the slides. Same result. Cleaned up the plastic rails. Same result. The slides were very greasy. So i charged cost for slides. Shimmed bottom screws on door and heated and reformed gasket. The door is now closing.
Near Victor, NY 14564
Steve
Job Details: 07/02/2019
REFRIGERATOR GE ZISB480DXA The door is sticking out at the top. Looked for hinge receiver and tried to shim hinge with same result. I think unit needs door. Recommended customer to seek Ge appliance for second opinion. No charge.
Near Hilton, NY 14468
David
Job Details: 07/02/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Left side plate peg is sagging due to a cracked liner this is causing the shelf to wobble and slide out. Called tech line. SR7725230563.Was transferred to partner team. 7725181239 they did not recommend a repair.
Near Rochester, NY 14612
David
Job Details: 07/02/2019
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Unit was not making ice. Icemaker diagnostics displaying E5 thermistor error. Replaced icemaker. Customer to monitor.
Near Rochester, NY 14625
David
Job Details: 07/02/2019
DISHWASHER MAYTAG MDB8949SAM0 S25462 called techline to silver migration on the ribbon cable. Replaced touchpad. Unit testing good.
Near Rochester, NY 14607
David
Job Details: 07/02/2019
RANGE FRIGIDAIRE FEF368GCE Replaced door hinges.
Near Rochester, NY 14625
David
Job Details: 07/02/2019
WASHER WHIRLPOOL WTW7800XW4 Replaced lid and hinges.
Near Rochester, NY 14622
David
Job Details: 07/02/2019
REFRIGERATOR MAYTAG MFW2055FRZ00 Fridge door rail was out of alignment preventing the door from shutting. Adjusted door. Reinstalled bail arm for ice maker.
Near West Henrietta, NY 14586
Shaiman
Job Details: 07/02/2019
DRYER MAYTAG MED8630HC0 "Customer concerned about a tapping noise. Unit was severely damaged on both side panels, causing the drum to make contact and emit a knocking sound. Customer called the dealer and the dealer will be replacing the whole unit."
Near Rochester, NY 14610
Shaiman
Job Details: 07/01/2019
DRYER WHIRLPOOL WED85HEFW0 "Customer concerned about unit not turning on and UI was erratic before dying completely. Fuses and thermostats all testing good. UI should be replaced.; ordrng 1 W11109849 (UI), dspstn on spec-tagged invntry: 1 W10909685 FUSE-THERMAL"
Near Rochester, NY 14612
David
Job Details: 07/01/2019
REFRIGERATOR WHIRLPOOL MFF2558FEZ01 Ff gaskets are torn. Ordering gaskets. ; rqstng P&A on 2 W10830162 (gasket-fip)s
Near Canandaigua, NY 14424
Dave
Job Details: 07/01/2019
DISHWASHER MAYTAG MDB8959SFZ4 Dishwasher leaking . Service pointer W10914584B. Replaced both left and right side top rack rails . Reseated door gasket . Adjusted dishwasher so it fits and the door closes correctly. Tested unit in diagnostics. . Found no leaks . Unit tested good .
Near Rochester, NY 14618
Shaiman
Job Details: 07/01/2019
DRYER MAYTAG MCG8000AWW "Belt broke off causing drum not to spin. Installed new belt, unit testing good. ; dspstn on spec-tagged invntry: 1 341241 BELT"
Near Webster, NY 14580
Evan
Job Details: 07/01/2019
WASHER MAYTAG MVWC415EW1 "Customer stated that unit stopped cycle once getting to spin portion of cycle. Checked for error codes. No codes were present. Ran test cycle. During test cycle unit was not spinning as it should. Ran unit on high spin in manual test mode. Unit was not spinning properly. Inspected underneath machine. Discovered that unit was leaking severe amount of oil from gear case. Ordering gear case motor and capacitor ; ordrng 1 W10832724 (MOTOR ) and 1 W11035747 (GEAR CASE ) and 1 W11162560 (CAPACITOR ), dspstn on spec-tagged invntry: 1 W11307244 LATCH"
Near Scottsville, NY 14546
Shaiman
Job Details: 07/01/2019
WASHER MAYTAG MVWX655DW1 Customer concerned about hot water being dispensed even with the wash temp set at cold. F0E4 code stored. Called for hot water in manual diagnostics; cold water dispensed and vice versa. Water hoses were installed incorrectly. Switched water supply hoses to the correct valves then calibrated. Unit testing good.
Near Pittsford, NY 14534
Shaiman
Job Details: 07/01/2019
WASHER WHIRLPOOL WFW5620HW0 "Replaced UI. Now was able to put unit into diagnostics. As for the F8E1 error code, the unit is getting its water supply via one hose from a 4 way split valve attached to a sink, which then goes into a 2 way splitter to the machine. There is not enough water going to the machine the way it is hooked up. Suggested having machine hooked up to dedicated hot and cold supply valves. Repair successful."
Near Rochester, NY 14617
David
Job Details: 07/01/2019
DISHWASHER KITCHENAID KDTE104ESS2 Heater had been disabled. Reset unit and verified heater operation. Cleaned float to prevent no fill cycle. Unit tested good. ; dspstn on spec-tagged invntry: 1 WPW10605057 PUMP
Near Rochester, NY 14610
David
Job Details: 07/01/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Unit was not making ice or dispensing due to a frozen water bladder. Thawed and tested water functions. U it testing good.
Near Webster, NY 14580
Evan
Job Details: 07/01/2019
DRYER MAYTAG MGDB765FW0 Customer stated unit was making loud noise while in spin. Upon inspection discovered that shoelace string had gotten into blower and wrapped itself around wheel. This was causing issue. Removed blower wheel. Removed string. Reassembled unit. Ran test cycle. Unit tested good
Near Macedon, NY 14502
Evan
Job Details: 07/01/2019
DRYER MAYTAG MGDX655DW2 Replacing vent and installing LP conversion kit due to unit never being converted to LP when being delivered. Unit had incorrect orifice for liquid propane operation. Installed LP conversion kit. Installed new vent. Ran test cycle for customer. Unit tested good
Near Honeoye Falls, NY 14472
Steve
Job Details: 07/01/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00 11 degrees in freezer called tech line sr#7725219231 -10 in low side 170 high side. The unit is restricted. Schedule for sat to rework. ; schdld next appmnt for 6/29 SAT !
Near Victor, NY 14564
Evan
Job Details: 07/01/2019
DISHWASHER FRIGIDAIRE FGHD2465NF1A Customer stated control was acting very erratically. Unit was flashing Err on displaying and would stop running mid cycle. Flipped breaker to reset unit. Unit began to run service test but stopped mid way through cycle and began to flash Err again. Unable to determine if issue is with UI or main control. Tech recommended replacement of both. Customer does not want to proceed due to part cost and age of machine. Collecting service call fee
Near Canandaigua, NY 14424
Dave
Job Details: 07/01/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 Found the fresh food section evaporator was frosted over . Found the defrost thermistor was not in the right place according to service pointer W11092686D. Defrosted unit . Moved thermistor zip tied and foil taped it . Tested all thermistors in diagnostics tested good . Installed screws to fresh food evap cover on the top . Left hand drawer control is not working user interface is not working . Gave customer quote on the price of the control . Customer will decide if wants to follow through with repair part is WPW10769076 . Service is cover by s code S16360
Near Canandaigua, NY 14424
Dave
Job Details: 07/01/2019
DISHWASHER MAYTAG MDB8959SFZ4 Replaced control and user interface due to intermittent operation. Tested unit in auto diagnostics. Unit started right up and began running. Unit tested good .
Near Rochester, NY 14620
David
Job Details: 07/01/2019
REFRIGERATOR FRIGIDAIRE FPUS2698LFO Frost likely due to door being ajar. Currently under control. Dispenser mechanism not operating. Customer is going to think about the repair. ; rqstng P&A on 1 242074223 (module-dispenser)
Near Canandaigua, NY 14424
Dave
Job Details: 07/01/2019
WASHER MAYTAG MVWB835DW3 Washer making noise during draining. Found a nail in the drain pump . Removed nail . Tested unit in auto diagnostics. Tested good . Calibrated unit . Tested good .
Near Rochester, NY 14625
David
Job Details: 07/01/2019
WASHER WHIRLPOOL WTW7800XW4 Hinges were needed but have not yet arrived; schdld next appmnt for 7/1 MON !
Near Canandaigua, NY 14424
Dave
Job Details: 07/01/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 Replaced right hand door and user interface .. tested unit tested good . Tightened the handle on freezer as well .
Near Honeoye, NY 14471
Steve
Job Details: 07/01/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Replaced water for cracked valve causing water leak. The valve tested good.
Near Pittsford, NY 14534
Steve
Job Details: 07/01/2019
REFRIGERATOR KITCHENAID KBFS20ECMS00 "Replaced ice maker from stock W10884390, for not calling for water. The ice maker tested good. cleaned coils"