Service History 113 - Appliance Tec

We serviced a

WHIRLPOOL FREEZER

Model WZF34X18DW06

Near Palmyra, NY 14522

Doug Balcom

Job Details: 09/30/2022

Customer states freezer getting too cold. On normal setting it gets to -15 degrees. Ordering thermistor.; ordrng 1 WPW10384183 (Thermistor)

We serviced a

WHIRLPOOL WASHER

Model KDFE104HPS1

Near Rochester, NY 14626

Dave L

Job Details: 09/29/2022

Water valve wont open due to debris from water shut off clogging behind screen ordering valve ; ordrng 1 W11175771 (Valve)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FPS03

Near Spencerport, NY 14559

Dave L

Job Details: 09/29/2022

Found fresh food evaporator frosted and cover damaged. Verified fresh food defrost heater. Ordering cover ; ordrng 1 W11395558 (Cover) and 1 Sh (Sh)

We serviced a

WHIRLPOOL WASHER

Model KDFE104HPS1

Near Rochester, NY 14626

Dave L

Job Details: 09/29/2022

Water valve wont open due to debris from water shut off clogging behind screen ordering valve ; ordrng 1 W11175771 (Valve)

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Rochester, NY 14616

Dave L

Job Details: 09/29/2022

Tightened loose rotor due to poor spin. Customer to monitor

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Rochester, NY 14612

Dave L

Job Details: 09/29/2022

Replaced broken actuator. ATEC warranty. ; used 1 WPW10006355 (ACTUATOR) from stock

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HV07

Near Honeoye Falls, NY 14472

Jeremy

Job Details: 09/29/2022

"Replaced control for no display, unit checks good."

We serviced a

WHIRLPOOL WASHER

Model MTW5700TQ0

Near Irondequoit, NY 14617

Dave L

Job Details: 09/29/2022

Replaced fill hoses; used 1 3808FF (Hoses) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Irondequoit, NY 14622

James

Job Details: 09/29/2022

Unit not defrosting. Thermistor open and heater not functioning in Diagnostics. Replaced thermistor and found brown wire loose in heater connection. Reinstalled connector and taped connections. Retested in diagnostics and passed. ; used 1 Wpw10383615 (Thermistor) from stock

We serviced a

WHIRLPOOL OVEN

Model WFG550S0HZ1

Near Victor, NY 14564

Jeremy

Job Details: 09/29/2022

Found that broiler is not always igniting properly and will flame behind orifice. Ordering broiler fitting and burner.; rqstng P&A on 1 W10592836 (Broiler Fitting) and 1 WP8054078 (Broiler Burner)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Rochester, NY 14626

Dave L

Job Details: 09/29/2022

Replaced sump due to an open wash motor. Tested ok. ; dspstn on spec-tagged invntry: 1 W11025157 PUMP&MOTOR

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ00

Near Rochester, NY 14606

Dave L

Job Details: 09/29/2022

Customer concerned with a small leak near refrigerator. The customer did not have a water filter installed causing a drip from the filter housing. Re installed filter. Leak went away.

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Pittsford, NY 14534

Josh Henchen

Job Details: 09/29/2022

"Customer stated unit stopped heating. Checked and found heating element faulty and thermal fuse blown. Ordering Heating element 279838, Thermal fuse WP3392519.; ordrng 1 279838 (ELEMENT) and 1 WP3392519 (FUSE-THERMAL)"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Farmington, NY 14425

Jeremy

Job Details: 09/29/2022

"Unit has F2E2 error code. Reseated ribbon cables, able to get unit to operate. Extra power light stays on and cannot be deselected. Ordering User interface.; ordrng 1 W11478526 (User Interface)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHB05

Near Webster, NY 14580

James

Job Details: 09/29/2022

Unit not making ice. Turned icemaker off and on then cycled. Ordering icemaker. ; ordrng 1 W11284458 (Icemaker)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Canandaigua, NY 14424

Jeremy

Job Details: 09/29/2022

Replaced control for intermittent cooling. Unit checks good. Customer stated water is dripping from dispenser. Ordering inlet valve for slow drip.; ordrng 1 W11524655 (Water Valve)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ

Near Rochester, NY 14606

Dave L

Job Details: 09/29/2022

Replaced fresh food gaskets that were torn

We serviced a

AMANA DRYER

Model NGD4655EW3

Near Rochester, NY 14611

Josh Henchen

Job Details: 09/29/2022

"Replaced faulty ignitor due to dryer not heating. Tested Dryer, Dryer checks good.; dspstn on spec-tagged invntry: 1 279311 IGNITOR"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Rochester, NY 14610

James

Job Details: 09/29/2022

8.5-6. 8.5-8. 7-5 r134 sealed systemUnit not making ice. Unit had multiple sealed system repairs by another servicer. Fan in freezer pulsating and shorts control with both fans energized in Diagnostics. Signs of uv dye leak at process stub weld to compressor. ; ordrng 1 W11249952 (Fan) and 1 Sh15 and 1 W10832994 (Compressor) and 2 W11504416 (8.5/6)s and 2 W11504415 (8.5/8)s and 2 W11504418 (7/6)s

We serviced a

MAYTAG DRYER

Model MGDC400VW0

Near Rochester, NY 14609

James

Job Details: 09/29/2022

"Unit stops cycling heat after a few minutes. Gas coils failing when hot. Rollers squeaking. Replaced coils and dryer repair kit. Tested unit. Unit functions properly. One year warranty on repair. ; used 1 279834 (Coil), 1 Sh15, and 1 4392065 (Kit) from stock"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Rochester, NY 14609

James

Job Details: 09/29/2022

Unit ran all night then wouldn't start. L2 melted at terminal block. Repaired terminal block and harness. Tested unit and verified operation. ; used 1 279320 (Block) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Pittsford, NY 14534

Ray Benedetto

Job Details: 09/29/2022

Replaced Thermistor harness. All operations normal. Tested all fans and thermistors.

We serviced a

WHIRLPOOL WASHER

Model WTW7500GC2

Near Rochester, NY 14605

James

Job Details: 09/29/2022

F8e1 f0e3. Reset control and calibrated. Hot cold reversed. Corrected hoses. Hot water leaking from pipes at wash sink. Left hot water turned off. Tested normal on cold settings and it will function. Recommend having plumbing repaired.

We serviced a

MAYTAG WASHER

Model MVWB835DWO

Near Irondequoit, NY 14617

James

Job Details: 09/29/2022

Lid kock fault unit wont start. Replaced lid lock and tested. Unit functions properly. ; used 1 W10810403 (Latch) from stock

We serviced a

MAYTAG DISHWASHER

Model MDB7759AWB3

Near Lima, NY 14485

Jeremy

Job Details: 09/29/2022

Right side support roller has broken off. Customer requesting both fron support rollers be replaced. ; ordrng 2 WP8270019 (Support Roller)s

We serviced a

AMANA RANGE

Model AGR5330BAS3

Near Rochester, NY 14615

James

Job Details: 09/29/2022

Oven not heating. Power to igniter. Replaced igniter and tested twice. Unit functions properly. ; used 1 12400035 (Ign) from stock

We serviced a

MAYTAG WASHER

Model MHW6630HW0

Near West Henrietta, NY 14586

Josh Henchen

Job Details: 09/29/2022

"Customer stated unit is leaking water in front of washer, clothing stays very wet. Checked and found F0E2, Ran diagnostic cycle, noticed slow drain, adjusted drain hose functions properly. Ran normal cycle, washer checks good. Customer will monitor if problem persists order Drain pump W11458345."

We serviced a

WHIRLPOOL RANGE

Model WEE745H0FS2

Near Hamlin, NY 14464

Dave L

Job Details: 09/29/2022

Unit will not heat in bake due to an open bake element. Ordering bake element ; rqstng P&A on 1 W10779716 (Element)

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS3

Near Rochester, NY 14625

Andres V

Job Details: 09/29/2022

Customer stated unit was not draining. I diagnosed unit and found drain hose to be clogged. I used my shop vac to clear lines. Started a cycle then canceled it to make sure it was draining correctly. Unit is working properly.; O-emld tckt

We serviced a

WHIRLPOOL WASHER

Model WET4027HW1

Near Webster, NY 14580

Andres V

Job Details: 09/29/2022

Customer stated unit would start a cycle then drain. I diagnosed unit and found issue to be pressure tube. I tried to blow through tube but I could not. I took off back panel and noticed tube was pinched in between outter panel and bulkhead of the dryer. I repositioned tube and made sure air gets through all the way to the tub. I started a normal cycle watched it fill and advance to the wash cycle. Unit is working properly.

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Williamson, NY 14589

Andres V

Job Details: 09/29/2022

Customer stated lid is coming apart. I diagnosed unit and did notice that the top glass is coming off lid. Adhesive is no longer sticking and keep glass in contact.; ordrng 1 W11470212 (Lid)

We serviced a

WHIRLPOOL DRYER

Model MEDZ400TQ1

Near Sodus, NY 14551

Andres V

Job Details: 09/29/2022

"Customer stated unit would turn on but cycle wouldn't start. I diagnosed unit checked fuses, found error code F01 for a primary control fault. Relay is not opening and sending power to motor. I gave customer a quote for repair but she needs to do some research and see if it's worth it. If customer calls back and wants repair order WPW10132445."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Williamson, NY 14589

Andres V

Job Details: 09/29/2022

Customer states that ice maker still not producing ice. I diagnosed unit by putting it into a diagnostic mode and running some test. I tested ice maker thermistor which checked good also box fan and ice maker fill/cycle. Tested optics too. I called whirlpool to get this recorded and get an idea of what's going on. They suggested I replace the UI. Sr 7734702207 315-725-6194; ordrng 1 W11579559 (UI)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near Walworth, NY 14568

Andres V

Job Details: 09/29/2022

This customer has requested for a different tech. I've been out there a few times and at this point I'm not exactly sure of what could be going on. I would like a second opinion from someone else.; O-emld tckt

We serviced a

MAYTAG WASHER

Model MVW6230RHW0

Near Fairport, NY 14450

Andres V

Job Details: 09/29/2022

"Customer stated unit was making squeaking noise. I diagnosed unit but could not duplicate noise. I ran a diagnostic cycle and also started a normal cycle a couple times. I did not hear anything, I suggested customer keeps using washer like normal and if noise does come back and continues to get worse give us a call."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Rochester, NY 14618

Andres V

Job Details: 09/29/2022

"I replaced freezer light, all lights came on and are working properly. Their was some confusion to who was covering repair customer belived whirlpool would be covering this but since the S code was already used previously they would not. I informed customer and collected payment. I let her know that she needs to contact whirlpool and explain to them that she thought they would cover this. If she can get an authorization number for parts and labor we will refund her money back immediately."

We serviced a

MAYTAG WASHER

Model MHW5630HW2

Near Pittsford, NY 14534

Ray Benedetto

Job Details: 09/29/2022

"Customer concerned about unit not spinning out water completely on Towels and Heavy Duty cycles. All other cycles functioning properly. No error codes and self-diagnostic revealed no abnormalities. No mechanical with any components. Consulted with Techline, who advised to replace any parts SR7734705721."

We serviced a

ROPER WASHER

Model RTW4640YQ1

Near Fairport, NY 14450

Ray Benedetto

Job Details: 09/29/2022

"Unit is leaking. Found crack in the water valve. Replaced water valve from garage stock, no leaks.; ordrng 1 WPW10683603 (Water Valve)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Fairport, NY 14450

Ray Benedetto

Job Details: 09/29/2022

"Dishwasher leaked from brass bushings on heating element. Replaced heater element per Service Pointer W11540964, S17304. Reinstalled dishwasher, tested in auto-diagnostic, no leakage, operations normal. Left part with customer. ; used 1 W11537778 (Heating Element) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2KHAXVQ01

Near Rochester, NY 14623

Ray Benedetto

Job Details: 09/29/2022

"Replaced shaft, sleeve and seal. Applied grease. Components working properly. Customer will monitor for watery ice."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ07

Near Henrietta, NY 14467

Ray Benedetto

Job Details: 09/29/2022

"Vent fan not running. Correct ohm readings at component. Control board supplying ~120 VAC across pin 6 (2+3). No voltage reading at vent fan. Consulted Techline SR7734700547, ordering wire harness and vent fan to repair.; ordrng 1 W11441128 (Vent Fan) and 1 W11469479 (Wire Harness)"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269FRZ00

Near Avon, NY 14414

Josh Henchen

Job Details: 09/29/2022

"Replaced faulty ice maker, tested unit. Refrigerator checks good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near West Henrietta, NY 14586

Ray Benedetto

Job Details: 09/29/2022

Replaced ice maker/wire harness assembly. Auger motor seized. Needs auger motor and cover. Ordering.; ordrng 1 WPW10309868 (Auger Motor) and 1 WPW10309869 (Cover)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Newark, NY 14513

Doug Balcom

Job Details: 09/29/2022

Customer states washer will not work. Ran diagnostic test found F7E1 error code. Tried a new actuator unit still gives same code. As soon as a cycle is started it goes into spin and will not stop. Customer states this happened after a power outage. Ordering a control.; ordrng 1 W11513246 (Control)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Palmyra, NY 14522

Doug Balcom

Job Details: 09/29/2022

Customer states unit will not spin. Ran diagnostic test got F7E1 error code. Customer declined repair and will buy a new unit.

We serviced a

KITCHENAID RANGE

Model KSEG700EBSS0

Near Phelps, NY 14532

Doug Balcom

Job Details: 09/29/2022

Customer states fan in oven is noisey. Found convection fan bad. Ordering fan assembly and baffle.; ordrng 1 W11414552 (Convection fan assembly) and 1 W10346153 (Convection baffle)

We serviced a

WHIRLPOOL DRYER

Model WED5100HW2

Near Geneva, NY 14456

Doug Balcom

Job Details: 09/29/2022

Customer states frt legs a stripped and the cabinet is bent. Whirlpool issued SR#7734514785 for this repair. Ordering cabinet and leveling legs. ; ordrng 1 W11417441 (Cabinet) and 4 W11444912 (Leveling leg)s

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Stanley, NY 14561

Doug Balcom

Job Details: 09/29/2022

Customer states unit leaked in spin. Found unit leaking between tub cover and tub. Ordering tub cover. ; ordrng 1 W11094304 (Tub cover)

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Rochester, NY 14609

James

Job Details: 09/28/2022

"Motor fault. Actuator broken. Replaced actuator and calibrated. One year warranty on repair. ; used 1 Wpw10006355 (Actuator), and 1 Sh15 from stock"

We serviced a

MAYTAG WASHER

Model MHW4100DW0

Near Brighton, NY 14610

Ray Benedetto

Job Details: 09/28/2022

Replaced control board. Tested with self-diagnostic. Unit still had long drain code. Not repairable.; dspstn on spec-tagged invntry: 1 W11029154 CNTRL- ELEC

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IXBL6

Near Webster, NY 14580

Ray Benedetto

Job Details: 09/28/2022

"Unit not filling with water and continuously draining. Inlet water low and float switch errors in memory. Ran machine through auto-diagnostic, operations normal. Verified float switch was engaging and disengaging properly."

We serviced a

MAYTAG WASHER

Model MVWB835DC3

Near Canandaigua, NY 14424

Jeremy

Job Details: 09/28/2022

"Customer stated unit will not run a cycle. Found F0E3 and F5E1 error codes. All functions check good im diagnostics. Unit will not start a cycle. Found oil has been leaking from gearcase. Ordering control, gearcase, washplate and slider.; rqstng P&A on 1 W11393685 (Gearcase), ordrng 1 W10734521 (Slider) and 1 W10902814 (Washplate), rqstng P&A on 1 W11400681 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM00

Near Rochester, NY 14624

Dave L

Job Details: 09/28/2022

Replaced unresponsive jazz board. Tested ok. ; used 1 Wpw10503278 (Jazz board) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS

Near Macedon, NY 14502

Josh Henchen

Job Details: 09/28/2022

Customer stated unit was leaking water. Checked and found no evidence of a leak. Dishwasher checks good.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Penfield, NY 14526

Josh Henchen

Job Details: 09/28/2022

Customer stated she had a small drip from front left side. Checked and found small drip running down seal and door to floor. Ordering new tub gasket; ordrng 1 W11414078 (Tub Seal)

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFI2269VEW1

Near Rochester, NY 14624

Dave L

Job Details: 09/28/2022

H.v control has failed . Ordering HV board ; ordrng 1 WPW10310240 (Control)

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFWO

Near Rochester, NY 14619

Dave L

Job Details: 09/28/2022

Replaced drain pump due to debris damaging impeller. Tested ok in diagnostics. ; used 1 WPW10605427 (Pump) from stock

We serviced a

WHIRLPOOL WASHER

Model MHW5500FW1

Near Irondequoit, NY 14617

Dave L

Job Details: 09/28/2022

"Unit will not sense water level. Verified pump and air trap were clear. Ordering sensor and harness ; ordrng 1 W11034761 (Harness) and 1 WPW10448876 (Pressure sensor), dspstn on spec-tagged invntry: 1 WPW10605427 PUMP"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KSCS25FSMS01

Near Webster, NY 14580

Ray Benedetto

Job Details: 09/28/2022

"Unit was leaking from front right side. Could not duplicate symptom. Cleaned out lint from condenser. Checked filter housing, reservoir and input tubing, drain tube and tray in freezer and could not find source of leak."

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JZ2

Near Irondequoit, NY 14617

Dave L

Job Details: 09/28/2022

Found gas regulator bent at oven orifice causing poor flame. Ordering regulator .; ordrng 1 W11449506 (Regulator)

We serviced a

MAYTAG WASHER

Model MHW6000XW2

Near Rochester, NY 14618

Josh Henchen

Job Details: 09/28/2022

"Replaced MCU due to intermittent response. Tested washer, same result unit isnt filling and lid lock gets stuck. Ordering door latch assembly for failure to unlock WP8183270 and fill valve WPW10289387.; ordrng 1 WP8183270 (Latch assembly) and 1 WPW10289387 (Fill valve)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Penfield, NY 14526

James

Job Details: 09/28/2022

"Replaced cover, harness, tray, and ui. Secured evap and changed settings to timed defrost. Tested new thermistor in Diagnostics. Ff door gaskets torn. ; ordrng 2 W10407212 (Gasket)s, rqstng P&A on 2 WP482338 (Adhesive)s, dspstn on spec-tagged invntry: 1 W11033168 HARNESS"

We serviced a

WHIRLPOOL WASHER

Model WFW5090JW

Near Rochester, NY 14618

Josh Henchen

Job Details: 09/28/2022

Customer stated washer locked not doing anything. Checked and found washer Not responding properly due to drain pump turning on and lid lock stuck. Washer needs new Timer/CCu W10840661.; ordrng 1 W10840661 (Timer/CCU)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW00

Near Canandaigua, NY 14424

Jeremy

Job Details: 09/28/2022

"Customer stated fresh food section was not cooling but freezer was. Found that unit has not been defrosting, verified defrost circuit through forced defrost. Replaced control board for no defrost. Unit checks good.; used 1 WPW10503278 (ADC - JAZZ) from stock"

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near West Henrietta, NY 14586

Ray Benedetto

Job Details: 09/28/2022

"Unit making loud squealing sound during spin. Removed coin from in between wash plate. Replaced belt and cam, noise eliminated. Tested in self-diagnostics, operating normal. Calibrated unit.; used 1 W10721967 (Cam), and 1 W11239857 (Belt) from stock"

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW0

Near West Henrietta, NY 14586

Ray Benedetto

Job Details: 09/28/2022

"Washing machine is not running a cycle. Unit will behave as if it's starting and complete the cycle within 5 minutes. Will not spin or agitate. Motor ohms (~9.7) on all windings within range. Called Techline SR7734691737, advised to order Control board and lower Harness. After switching control, interface will say it's connecting to wifi, unplug unit after ~5 minutes and keep doing so until the menus are accessable.; ordrng 1 W11419171 (Control Board) and 1 W11568984 (Lower Harness)"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Port Gibson, NY 14537

Jeremy

Job Details: 09/28/2022

"Customer stated clothes are not getting dry and circuit breaker popped. Dryer is vented properly with good airflow. Verified unit is cycling heat at proper temperatures. Inspected all wiring and components for damage, none found and all connections sexure. Ran unit with load, circuit did not break. Dryer is operating as expected. Advised customer to use longer drying times and to have electrician inspect household wiring."

We serviced a

MAYTAG DRYER

Model MGD5630HW3

Near West Henrietta, NY 14586

Ray Benedetto

Job Details: 09/28/2022

Replaced top cover. Switched door side from left side opening to right side. Plastic on door bumpers broke during course of repair. Ordering door bumpers.; ordrng 2 W11310051 (Door Bumper)s

We serviced a

AMANA DRYER

Model NED4655EW1

Near Penfield, NY 14526

James

Job Details: 09/28/2022

"Unit will not power on. Tested pts, fuses and door switch. Power to timer. No power to motor. ; ordrng 1 279827 (Motor) and 1 W10857612 (Timer)"

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near West Henrietta, NY 14586

Ray Benedetto

Job Details: 09/28/2022

Unit not powering on. Receiving ~120 VAC to unit. Control Board lights are on and sending ~12 DC to console. Needs console to repair.; ordrng 1 W11316623 (Console)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDEM01

Near Webster, NY 14580

James

Job Details: 09/28/2022

4.8k at 50 deg. 2.3v. called techline liner is warped and disturbing drainage of defrost tray. Sr7734690995 unit non repairable. Repeat from February.

We serviced a

MAYTAG WASHER

Model MHW5630HW0

Near Rochester, NY 14626

Dave L

Job Details: 09/28/2022

Replaced control. Ran quick cycle toVerify it shut off after spin cycle. Tested ok. ; dspstn on spec-tagged invntry: 1 W11322901 CONTROL

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Hilton, NY 14468

Dave L

Job Details: 09/28/2022

Flooring was installed over front feet preventing me from uninstalling the dishwasher. The customer will have to have the unit removed before the heater can be replaced ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Farmington, NY 14425

Jeremy

Job Details: 09/28/2022

"Customer stated unit will not turn on and had water left in tub. Found wires to drain pump broken and drain pump harness cover broken. Temp fixed so customer can use, ordering pump and harness.; ordrng 1 W11399437 (Drain Pump) and 1 W11335100 (Harness)"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS08

Near Pittsford, NY 14534

Josh Henchen

Job Details: 09/28/2022

Customer stated bulb wouldn't turn off to microwave . Checked and found bad control. Ordering control W11175576.; ordrng 1 W11175576 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Victor, NY 14564

Jeremy

Job Details: 09/28/2022

"Found that fill tube was frozen. Verified heater operation in diagnostics, turned heater on and was able to get icemaker to fill. Ordering control board for not turning fill tube heater on during normal operation.; ordrng 1 W11224256 (Control)"

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC0

Near Webster, NY 14580

James

Job Details: 09/28/2022

Unit leaking near dispenser. Moisture and black residue coming from tub vent. Need updated dispenser and control. ; rqstng P&A on 1 W11524105 (Dispenser) and 1 W11322905 (Acu)

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Hilton, NY 14468

Dave L

Job Details: 09/28/2022

"Replaced worn rollers.Door seal is torn ordering seal. ; rqstng P&A on 1 W10906683 (Seal), used 1 4392065 (Kit) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW1

Near Rochester, NY 14612

James

Job Details: 09/28/2022

Unit ends cycle and restarts and will run non stop. Need control. Sc paid. ; ordrng 1 W11124710 (Control) and 1 Sh15

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Fairport, NY 14450

Josh Henchen

Job Details: 09/26/2022

"Customer stated gasket was worn and ripping, along with a sizzling/dripping noise from bottom of fresh food section. Fresh foods right facing side gasket has a rip in top left, Ordering gasket W10917313.; ordrng 1 W10917313 (Door gasket)"

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW

Near Rochester, NY 14616

Dave L

Job Details: 09/26/2022

Spoke to JJ pre ordered parts ; rqstng P&A on 1 W11413340 (Drawer) and 1 W11413407 (Dispenser) and 1 W11423774 (Cabinet top)

We serviced a

KITCHENAID FREEZER

Model KRMF706EBS01

Near Bloomfield, NY 14469

Jeremy

Job Details: 09/26/2022

"Light in freezer and all top lights in fresh food section not coming on. Found top back left LED module to be faulty causing other lights to not work. Replaced module, all lights come on.; used 1 W10695459 (MODULE) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4850HW3

Near Webster, NY 14580

Josh Henchen

Job Details: 09/26/2022

"Customer stated unit seemed to get off balance and shutoff and couldnt get it to operate. Checked and found F0E5, Ran diagnostic cycle, functions properly. Washer checks good."

We serviced a

KITCHENAID RANGE

Model KDRS407VSS04

Near Canandaigua, NY 14424

Jeremy

Job Details: 09/26/2022

"Customer stated that center broiler does not work. Ran broiler on full and both elements come on, ran on center and center came on with outer off. Customer stated they had power cycles unit prior to service appointment. Could not duplicate problem. Customer to monitor."

We serviced a

WHIRLPOOL REFRIGERATOR

Model n/a

Near Rochester, NY 14616

Dave L

Job Details: 09/26/2022

Replaced plugged defrost drain tube ; used 1 W10619951 (TUBE-DRAIN) from stock

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Rochester, NY 14617

Dave L

Job Details: 09/26/2022

Found stripped drove hub caused by a worn transmission spline. Customer is going to replace.

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Webster, NY 14580

Josh Henchen

Job Details: 09/26/2022

"Customer stated dryer is taking up to 3 hours to dry clothing. Checked and found a very long vent run with a fan booster hooked to it at end of run to help push air. Air flow test came back as poor, recommended trying the vent connected to indoor lent trap to see if this helps identify the air flow issue with vent. Dryer checks good."

We serviced a

KITCHENAID DISHWASHER

Model KDTE704DPA0

Near Penfield, NY 14526

Josh Henchen

Job Details: 09/26/2022

Replaced UI to dishwasher. Unit still not working checked and found Control not functioning. Ordering new Control W10866116; ordrng 1 W10866116 (Control)

We serviced a

KITCHENAID OVEN

Model KOSE500ESS04

Near Canandaigua, NY 14424

Jeremy

Job Details: 09/26/2022

"Customer stated broiler would work. Power was off to unit upon arrival. Powered unit on and turned on broil, broiler came on as expected. Could not duplicate problem. Customer to monitor."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF760SADB3

Near Shortsville, NY 14548

Jeremy

Job Details: 09/26/2022

"Unit has F9E1 error and found that diverter is leaking. Unit needs sump replaced. Quoted for sump, customer will call to authorize repair.; rqstng P&A on 1 WPW10671942 (Motor and Sump), states that autho needed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model MRT118FFFZ09

Near Irondequoit, NY 14622

Dave L

Job Details: 09/26/2022

Reinstalled door gasket on fresh food door.

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW2

Near Shortsville, NY 14548

Jeremy

Job Details: 09/26/2022

"Replaced strike, unit checks good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJW00

Near Rochester, NY 14623

James

Job Details: 09/26/2022

Replaced compressor and tested. Pressure held ten minutes at 140psi on nitrogen. Freezer began cooling after a few minutes. Customer is to monitor. ; dspstn on spec-tagged invntry: 2 W11490399 DRIER- TUBE and 1 W11506635 VALVE 1/4

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Webster, NY 14580

James

Job Details: 09/26/2022

"Upon inspection found pinhole leak through tub where heater bracket attaches. Left part. Need tub and sump for leaks. ; ordrng 1 W11409866 (Tub) and 1 W11416362 (Sump), dspstn on spec-tagged invntry: 1 W11537778 ELEMENT"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FDAB05

Near Rochester, NY 14610

Josh Henchen

Job Details: 09/26/2022

Replaced module lower light due to not working. All lights in fresh foods/freezer working correctly. Refrigerator checks good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Webster, NY 14580

James

Job Details: 09/26/2022

Warranty scIcemaker dead. Cycled icemaker in diagnostics and icemaker motor timed out. Reset and retested and icemaker cycled and filled properly. Customer is to monitor. If problem persists order W10873791. Parts 75. Sh15. Labor 106.95.

We serviced a

KENMORE DRYER

Model 110.67042600

Near Webster, NY 14580

James

Job Details: 09/26/2022

Replaced heater and filter housing. Tested and verified operation. One year warranty on repair.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS01

Near Webster, NY 14580

James

Job Details: 09/26/2022

Replaced lr ceiling led and it turned on after install. ; dspstn on spec-tagged invntry: 1 W11462342 MODULE-LED

We serviced a

WHIRLPOOL DRYER

Model WGD8500DW3

Near Rochester, NY 14626

Dave L

Job Details: 09/26/2022

Installed repair kit due to a worn idler. Removed excess lint fromCabinet. The dryer failed the airflow test. Highly recommending that the customer have the venting cleaned before putting the unit back into use ; used 1 4392067 (REPAIR KIT) from stock

We serviced a

GE DRYER

Model GTX22EASK0WW

Near Rochester, NY 14609

James

Job Details: 09/26/2022

Unit making grinding noise. Felt not aligned to drum so drum is scraping. Adjusted felt and inspected belt. Unit functions properly.