Service History 112 - Appliance Tec

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Pittsford, NY 14534

Jeremy

Job Details: 02/22/2023

Replaced control for failed relay. Unit tested good.; dspstn on spec-tagged invntry: 1 W10721967 CAM

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS20XVMS2

Near Geneva, NY 14456

Josh Henchen

Job Details: 02/22/2023

"Customer stated no Ice being made and Icemaker on causes Temperature to lower and go's higher when it's off. Checked and found no codes, removed ice tray and found the icemaker had a caught and froze teeth together. Cleared and tested. Customer will monitor if problem persists order icemaker. Refrigerator checks good.; dspstn on spec-tagged invntry: 1 WPW10127427 CONTROL"

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Honeoye, NY 14471

Josh Henchen

Job Details: 02/22/2023

"Replaced Ui and water inlet valve due to faulty operation, F2E2/F3E3. Ran diagnostic cycle all functions as expected. Recalibrate cycle 2 times. Washer checks good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKV0

Near Scottsville, NY 14546

Jeremy

Job Details: 02/22/2023

"Tub is dented where fill assembly attaches to side causing separation of gasket and tub and water to leak. Unit needs tub replacement, ordering tub. Documented issue with techline through online documentation process.; ordrng 1 W11409866 (Tub), dspstn on spec-tagged invntry: 1 W11483553 GASKET"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Caledonia, NY 14423

Jeremy

Job Details: 02/22/2023

Unit has F4E3 for wash motor not running. Verified voltage from control to motor. Wash motor has failed. Ordering sump and motor.; ordrng 1 W11085683 (Sump and Motor) and 1 Sh15 (Shipping)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJB00

Near Geneseo, NY 14454

Jeremy

Job Details: 02/22/2023

Found ice build up under evaporator causing water to drip into fresh food section. Removed ice and cleared drain. Leveled unit so front is slightly elevated to encourage water to go to drain. Customer to monitor.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ1

Near Rochester, NY 14626

Dave L

Job Details: 02/22/2023

Replaced tub due to leaks from seam.

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Rochester, NY 14618

Andres V

Job Details: 02/22/2023

"Customer stated unit was making a squealing noise and leaking water. I diagnosed unit ran a rinse and spin so I can duplicate noise. I did not hear any noise so I looked underneath unit. Found water leaking from the seal on the gearcase, I suggested getting gearcase replaced the cam and belt. Gave customer a quote for repair but she has decided to get a new washer."

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Fairport, NY 14450

Josh Henchen

Job Details: 02/22/2023

"Customer stated washer isnt washing correctly. Checked and Found F7E1. Ran diagnostic cycle, washer failed to agitate and spin. Washer needs new actuator W10913953 and Capacitor W11428524.; ordrng 1 W10913953 () and 1 W11428524 (CAPACITOR)"

We serviced a

WHIRLPOOL WASHER

Model WTW7500GW2

Near Hilton, NY 14468

Dave L

Job Details: 02/22/2023

Replaced faulty lid lock assembly. Ran load size calibration. Tests ok.

We serviced a

WHIRLPOOL WASHER

Model WET4027HW1

Near Rochester, NY 14622

Andres V

Job Details: 02/22/2023

"Replaced the harness on unit. Tested it on a diagnostic cycle, unit now spins and agitates. ; O-emld tckt"

We serviced a

WHIRLPOOL DRYER

Model WHD560CHW2

Near Webster, NY 14580

Andres V

Job Details: 02/22/2023

"Replaced the ACU, tested unit for a few minutes to make sure it would not stop mid cycle. Unit is now working properly."

We serviced a

WHIRLPOOL OVEN

Model KODE500ESS20

Near Victor, NY 14564

Jeremy

Job Details: 02/22/2023

"Thermostat checked good. Found wires routed to close to edge of metal panel and insulation was cut through creating dead short. Repaired wires, unit checks good.; dspstn on spec-tagged invntry: 1 WP4449751 THRMST- FIX"

We serviced a

WHIRLPOOL DRYER

Model WGD7120HW1

Near Fairport, NY 14450

James

Job Details: 02/22/2023

Replaced door and inspected.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Newark, NY 14513

James

Job Details: 02/22/2023

"Unit jas been plugged in since last visit. Freezer at 8, freezer was 37. Unit went into defrost and wouldn't go into diagnostics. Told customer to put ice trays in freezer to put load on compressor. Replace control and check frost pattern. Left evap. ; ordrng 1 W11599786 (Control)"

We serviced a

MAYTAG WASHER

Model MHW6630HW1

Near Lyons, NY 14489

James

Job Details: 02/22/2023

Water will not enter fabric softener portion of drawer tested diagnostics and verified valve operation. Need drawer. ; rqstng P&A on 1 W11524103 (Drawer)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Syracuse, NY 13208

Chuck G

Job Details: 02/22/2023

Replaced tub and sump assembly. Ran a diagnostic test cycle in which the unit operated as intended with no leaks. Unit tested good

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Sodus, NY 14551

Andres V

Job Details: 02/22/2023

"Customer stated unit was not drying, draining and smelled. I diagnosed unit found their was some errors codes stored from last time which caused heater to turn off. I cleared error codes and tested it on a diagnostic, element now turns on. The reason the unit is not draining and smelling is because filter is clogged with food and needs cleaning. I reccomended they use a afresh tablet."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Webster, NY 14580

Andres V

Job Details: 02/22/2023

Replaced the drain pump on unit. Tested it on diagnostic mode unit ran cycle successfully. I also cleared the error codes to prevent from heating element not coming on. ; dspstn on spec-tagged invntry: 1 W11412291 PUMP-DRAIN

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Rochester, NY 14609

Andres V

Job Details: 02/22/2023

Customer stated unit was not spinning. I diagnosed unit found the splines on the hub were worn out. I replaced the hub and calibrated unit. Unit now spins.; dspstn on spec-tagged invntry: 1 W10528947 HUB

We serviced a

MAYTAG DRYER

Model MGDX655DW2

Near Rochester, NY 14606

Dave L

Job Details: 02/22/2023

Replaced failing motor unit tested ok; dspstn on spec-tagged invntry: 1 279827 MOTOR

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHW06

Near Victor, NY 14564

Jeremy

Job Details: 02/22/2023

Freezer temp at 15 and fresh food 42-45. Frost pattern on only bottom third of evaporator. Compressor drawing 0.4 amps. Suspect leak or low charge. Ordering sealed system.; ordrng 1 W11580057 (COMPRESSOR) and 1 W11546692 (Evaporator) and 1 W11504449 (4/2 NR AL 00 (CAPILLARY TUBE TO EVAPORATOR)) and 1 W11506619 (8 NK MS 00 (SUCTION LINE TO EVAPORATOR)) and 1 W11504415 (8.5/8 NR MS 00 (SUCTION TUBE TO COMPRESSOR)) and 1 W11504431 (7/5 NR MS 00 (HIGH PRESSURE SIDE TO COMPRESSOR)) and 1 W11506619 (8 NK MS 00 (SUCTION LINE TO EVAPORATOR)) and 1 W11109499 (Drier) and 1 W11504433 (6/4 NR MS 00 (HEAT LOOP TO DRIER)) and 1 W11504447 (5/1.8 NR MS 00 (CAPILLARY TUBE TO DRIER)) and 1 W11553819 (Insulation) and 1 W11506635 (Access Valve) and 1 W11504416 (Comp to Access Valve)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Rochester, NY 14606

Dave L

Job Details: 02/22/2023

Unit would not be hung cycle. Replaced capacitor and repaired broken drain pump wire. Tested ok. ; dspstn on spec-tagged invntry: 1 W11395618 CAPACITOR

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHB0

Near Rochester, NY 14624

Dave L

Job Details: 02/22/2023

"OWI has failed leaving standing water at the end of the cycle. Ordering OWI sensor; ordrng 1 W11084121 (Owi) and 1 Sh (Sh), dspstn on spec-tagged invntry: 1 W11087376 PUMP&MOTOR"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF550CDHZ00

Near Rochester, NY 14624

Dave L

Job Details: 02/22/2023

Found unit with no ice. Turned ice maker on and tested. Freed stuck cube. Ice maker harvested and filled. Customer to monitor

We serviced a

WHIRLPOOL RANGE

Model WFE535S0LZ2

Near Rochester, NY 14613

Dave L

Job Details: 02/22/2023

Found shorted l1 to lock and light preventing self clean. Repaired wire. Tested ok.

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Fairport, NY 14450

Jeremy

Job Details: 02/22/2023

"Unit is excessively loud and doesn't spin laundry out. Replaced gearcase and slider, unit tested good.; dspstn on spec-tagged invntry: 1 W10734521 SLIDER and 1 W11393685 GEARCASE"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Pittsford, NY 14534

Jeremy

Job Details: 02/22/2023

"Replaced agitator screw for not staying tight. Ran diagnostic cycle, unit checks good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM13

Near Pittsford, NY 14534

Jeremy

Job Details: 02/22/2023

Unit is leaking from water valve casing. Ordering water valve.; ordrng 1 W10865826 (Water Valve) and 1 Sh15 (Shipping)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM06

Near Rochester, NY 14617

Dave L

Job Details: 02/22/2023

Replaced shorted led light

We serviced a

WHIRLPOOL WASHER

Model WFW9250WR01

Near Rochester, NY 14626

Dave L

Job Details: 02/22/2023

Bellows is leaking. Ordering bellow; ordrng 1 WPW10381562 (Bellow)

We serviced a

KITCHENAID RANGE

Model KFGG504KPS0

Near Macedon, NY 14502

James

Job Details: 02/22/2023

Center burner not igniting and broiler is intermittent to ignite. Replaced all burners and adjusted broil igniter. Tested and found no issues. If problem persists order WPW10333842

We serviced a

MAYTAG WASHER

Model MVWB850YW1

Near Walworth, NY 14568

James

Job Details: 02/22/2023

Replaced hub and washplate. Tested diagnostics and drain and spin. Found no issues.

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Penfield, NY 14526

James

Job Details: 02/22/2023

Unit wouldn't start. F6E2 communication error. Power button unresponsive. Replaced control panel and tested. If problem persists replace acu. 5 year warranty.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Webster, NY 14580

James

Job Details: 02/22/2023

Unit will not allow water to flow. Bypassed filter and tested successfully. Unit has defective filter.

We serviced a

MAYTAG WASHER

Model MVW6230RHW0

Near Fairport, NY 14450

Josh Henchen

Job Details: 02/22/2023

"Replaced gearcase, Cam, and belt due to washer making a squeaking/Schreeching noise. Ran diagnostic cycle, all functions as expected, no noise. Recalibrated washer. Washer checks good.; dspstn on spec-tagged invntry: 1 W11239857 BELT and 1 W10721967 CAM"

We serviced a

WHIRLPOOL RANGE

Model WFE525S0HV0

Near Palmyra, NY 14522

Josh Henchen

Job Details: 02/22/2023

"Customer stated he wanted burner checked and front panel is separating. Checked and found no codes, all burners functioning properly. Adhesive tape on front is separated, reattached. Range checks good."

We serviced a

WHIRLPOOL DISHWASHER

Model KDPE234GPS0

Near Rochester, NY 14618

Andres V

Job Details: 02/22/2023

Sent out a call to let customer know I was on my way. I arrived to home knock on door and rang doorbell but no one answered. Called again did not get answer waited 15min left door tag.

We serviced a

WHIRLPOOL RANGE

Model WEG745H0FS0

Near Manchester, NY 14432

Josh Henchen

Job Details: 02/22/2023

"Customer stated Range started making a weird noise and display stopped working. Checked and found Main control had burned up. Range needs a new control W10885069 and wire harness W11176109.; rqstng P&A on 1 W10885069 (Control), dspstn on spec-tagged invntry: 1 WPW10603098 CONTROL"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Syracuse, NY 13214

Chuck G

Job Details: 02/22/2023

"Customer stated that unit is not draining. Error code F9E1. After inspecting unit i found that the drain pump is not getting voltage. Drain pump ohmd out at 18.8. Ordering harness W11643701, control W11513246 and drain pump W11399437; ordrng 1 W11643701 (Lower harness) and 1 W11513246 (Control)"

We serviced a

KITCHENAID DISHWASHER

Model KDPE334GPS0

Near Canandaigua, NY 14424

Jeremy

Job Details: 02/20/2023

"Repeat issue, F6E4 and F9E1. Replaced drain pump, sump and motor for not cleaning dishes. Unit checks good. Customer to monitor. If problem persists replace control."

We serviced a

GE RANGE

Model RGB745BEA3AD

Near Ontario, NY 14519

James

Job Details: 02/20/2023

Unit not heating on bake. Power to igniter. Need igniter. Paid in full. 1\2. ; ordrng 1 4342528 (Ign) and 1 Sh15

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHW0

Near Canandaigua, NY 14424

Jeremy

Job Details: 02/20/2023

Called techline SR 773577481. Wash motor just pulsates and does not run continous. Found control is not sending low inconsistent voltage to wash pump. Ordering control; ordrng 1 W11305308 (Contol)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HBS00

Near Ontario, NY 14519

James

Job Details: 02/20/2023

"Replaced fans and freezer led and verified operation. Icemaker not cycling, lh handle broken and wont tighten, rh gasket torn. ; ordrng 1 W11483532 (Handle) and 1 W10861004 (Gasket) and 1 W11579560 (Icemaker)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Fairport, NY 14450

James

Job Details: 02/20/2023

"Replaced rh gasket, ui and control. Unit began cooling after plugged in."

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Penfield, NY 14526

James

Job Details: 02/20/2023

Dryer not drying in one cycle. Vent test failed. Retested with vent removed and it still failed. Verified airflow to outside. Adjusted unit and inspected vent. If problem persists order WPW10436303. ; dspstn on spec-tagged invntry: 1 W11224254 VENT TEST KIT

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Rochester, NY 14612

Dave L

Job Details: 02/20/2023

Replaced cracked outer tub. Tested ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ01

Near Rochester, NY 14612

Dave L

Job Details: 02/20/2023

Replaced freezer door due to open fill tube heater. Customer to monitor.

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Rochester, NY 14606

Andres V

Job Details: 02/20/2023

Customer stated unit is not heating. I diagnosed unit found the heating element to be bad. Ordering element. ; ordrng 1 279838 (Heating element)

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Victor, NY 14564

Jeremy

Job Details: 02/20/2023

"Unit not receiving 120 volts at control board. Bypassed EMI filter, now have 120 at control. Control diagnostic LED does not come on. Unit needs control, power cord and EMI filter. Quoted for repair, customer will call to authorize.; rqstng P&A on 1 W11419171 (Control) and 1 W11614635 (EMI filter) and 1 W11551294 (Power Cord)"

We serviced a

WHIRLPOOL OVEN

Model KOCE507ESS09

Near Victor, NY 14564

Jeremy

Job Details: 02/20/2023

Unit has F6E1 for overheating. Found that broil Element is warped and control is not cycling elements on and off properly. Ordering broil Element and control.; ordrng 1 W10804429 (Broil Element)

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFI2568AEB

Near Rochester, NY 14612

Dave L

Job Details: 02/20/2023

Customer had an event where ice production was poor. Found full bin of ice. Temperatures are okay. Suspecting an ice cube had gotten stuck near bail arm preventing harvest. Emptied ice bin. Customer to monitor for ice/ bail arm movement. Mod if problem persists pre order W10583817 ice maker.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Rochester, NY 14612

Dave L

Job Details: 02/20/2023

Replaced worn suspension. Tests ok.

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Rochester, NY 14615

Andres V

Job Details: 02/20/2023

Customer stated that unit was stopping right before water drains and spins. I diagnosed unit found error code F5E3 for lid lock fault. When I ran a diagnostic cycle unit ran properly. I talked to Dave he suggested replacing lock and valve. ; ordrng 1 W11513248 (Lid lock)

We serviced a

KITCHENAID DISHWASHER

Model KDTE254EsS1

Near Pittsford, NY 14534

Jeremy

Job Details: 02/20/2023

"Unit will not drain. Found foreign object caught in impeller on drain pump. Removed object, unit drains properly."

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Rochester, NY 14625

Jeremy

Job Details: 02/20/2023

Dryer will not start. Found insulation on cord worn and shorting to neutral wire. Screw on terminal block loose causing wire to move. Repaired terminal block and taped cord. Advised customer to have cord replaced. Unit checks good.; dspstn on spec-tagged invntry: 1 WP3392519 FUSE-THERMAL

We serviced a

KITCHENAID COOKTOP

Model KSGB900ESS4

Near Rochester, NY 14609

Jeremy

Job Details: 02/20/2023

"Replaced faulty ignitor, unit checks good."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Irondequoit, NY 14617

Dave L

Job Details: 02/20/2023

Dual valve is leaking when energized causing ice build up under drawers in ff section . Ordering valve. ; ordrng 1 WPW10341329 (Valve) and 1 Sh (Sh)

We serviced a

MAYTAG REFRIGERATOR

Model MFF2558FEZ03

Near Rochester, NY 14617

Dave L

Job Details: 02/20/2023

"Customer concerned with a re occurring noise every 20 min. Inspected damper, machine, compartment, and evaporator. Found that the customer was hearing the ice maker cycle. There is no water connected to this unit. Unplugged the ice maker. ; dspstn on spec-tagged invntry: 1 279838 ELEMENT"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Rochester, NY 14609

Jeremy

Job Details: 02/20/2023

Replaced spray arms for debris and not cleaning dishes. Unit checks good.; dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN and 1 W11085683 SUMP&MOTOR

We serviced a

JENN AIR OVEN

Model JJW9627DDB

Near Rochester, NY 14620

James

Job Details: 02/20/2023

4d21 error for upper cooling fan. Tested in diagnostics and fan is seized. Need fan and calibrate ovens. ; ordrng 1 WP74008383 (Fan) and 1 Sh15

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT148FZDM00

Near Rochester, NY 14620

James

Job Details: 02/20/2023

Unit freezing fresh food section. Partial frost pattern and green corrosion on evap. Sealed system leak. 5 year warranty. Need evap and drier. R134a. ; ordrng 1 W10836706 (Evap) and 1 W10843121 (Drier) and 1 2212848 (Process tube.) and 2 W11504416 (8.5*6)s and 2 W11504436 (6*1.8)s and 2 W11504445 (5*4)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW08

Near Irondequoit, NY 14617

Dave L

Job Details: 02/20/2023

Customer still having issue with fresh food items freezing. Attached pictures of fresh food load. Went over loading procedures with customer and adjusted settings. Damper/diffuser operates normally. Freezer temps ok. Documented with manufacturer again per customers request. Sr7734404731

We serviced a

MAYTAG DRYER

Model MED8630HC2

Near Rochester, NY 14626

Andres V

Job Details: 02/20/2023

Customer stated unit was making a grinding noise. I diagnosed unit but could not hear noise. I put some towels in the unit and tried again but could not duplicate noise. Customer is to monitor unit and let us know if it happens again. ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT

We serviced a

KITCHENAID DISHWASHER

Model KDFE104KPS0

Near Rochester, NY 14612

Andres V

Job Details: 02/20/2023

Customer stated unit is not washing dishes properly. I diagnosed unit found spray arms to clogged. I replaced the bottom one but top one needs to be replaced as well. ; ordrng 1 W11627525 (Upper spray arm)

We serviced a

KITCHENAID COOKTOP

Model KCGC506JSS00

Near Rochester, NY 14618

Jeremy

Job Details: 02/20/2023

"Right front and left front burners take too long to ignite. Ordering burners, caps and orifice holders.; ordrng 2 W11344539 (Flame Spreader)s and 1 W11344538 (Burner Cap) and 2 W11337062 (Orifice Holder)s"

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Rochester, NY 14612

Andres V

Job Details: 02/20/2023

Customer stated unit was not doing anything. I diagnosed unit found pump to be bad. I replaced the sump and pump then tested unit. I cleared all error codes unit is working properly. ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR

We serviced a

MAYTAG DRYER

Model MGDC465HW1

Near Irondequoit, NY 14617

Andres V

Job Details: 02/20/2023

Customer stated unit was not drying out properly. I diagnosed unit found the vent to be clogged and did not have proper air flow. I suggested they get the vent clean. ; dspstn on spec-tagged invntry: 1 W11224254 VENT TEST KIT

We serviced a

WHIRLPOOL WASHER

Model WET4027HW1

Near Rochester, NY 14622

Andres V

Job Details: 02/20/2023

I replaced the capacitor but was still getting same result. I called whirlpool to ask what else could be going on they stated to replace the harness. I had to reschedule because washer needs to be taken out but theirs no room to get behind it and disconnect the hoses. Maintance guys need to come and figure it out. ; schdld next appmnt for 2/22 WED !

We serviced a

FRIGIDAIRE MICROWAVE

Model FPBM3077RFB

Near Webster, NY 14580

Andres V

Job Details: 02/20/2023

Customer stated Everytime he starts unit it trips the breaker. I diagnosed unit found monitor switch to be bad. I replaced it then tested unit. Unit is working properly now.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHB04

Near Rochester, NY 14624

James

Job Details: 02/20/2023

"Unit not making ice. Icemaker will only cycle clockwise. Replaced icemaker and problem remains. Door harness is pinched. Need door. ; ordrng 1 W11572307 (Door) and 1 W11567495 (Cntrl), dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY"

We serviced a

JENN AIR RANGE

Model JES9800BAF

Near Penfield, NY 14526

Andres V

Job Details: 02/20/2023

Installed the new board. Unit unlocked and is operating properly. Customer asked about her front right burner not working. The outter part is heating but not the inner. Ordering switch and burner incase burner went out too. ; ordrng 1 WP74010824 (Switch) and 1 W10823692 (Element)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW08

Near Rochester, NY 14624

James

Job Details: 02/20/2023

Unit not defrosting. Brown heater wire pulled out of connector. Wired heater directly and replaced thermistor. Heater powered on in Diagnostics. ; used 1 Wpw10383615 (Thermistor) from stock

We serviced a

WHIRLPOOL WASHER

Model wtw4855hw3

Near Greece, NY 14616

Dave L

Job Details: 02/20/2023

Went over use and care with customer as she was displeased with washer performance. No errors or leveling issues. Tested ok in diagnostics.

We serviced a

AMANA DRYER

Model NED4655EW1

Near Syracuse, NY 13209

Chuck G

Job Details: 02/20/2023

"Customer stated that unit is taking several cycles to dry a load of laundry. Element and thermostats tested good, airflow tested bad. I explained to the customer that the issue is with her venting and she should contact a vent cleaning service. Unit tested good"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Manlius, NY 13104

Chuck G

Job Details: 02/20/2023

"Customer stated that unit is not working. Error code F2E2-HMI disconnected. Power button was not responding to commands. I was able to get into diagnostics, ran a test cycle in which the unit operated as intended. I inspected the ribbon cable and it seems it was cut too short barely making a connection, i reseted cable to temporary get the unit working again. Ordering UI W11478526; ordrng 1 W11478526 (UI)"

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Kirkville, NY 13082

Chuck G

Job Details: 02/20/2023

"Customer stated that the unit is not finishing a cycle. No codes. I ran a diagnostic test cycle in which the unit operated as intended. I inspected unit- gearcase, cam, belt,motor, control, actuator and drain pump all tested good. Hub tested bad. Replaced hub W10528947. Calibrated unit. Unit tested good ; used 1 W10528947 (Hub) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFE320M0ES0

Near East Syracuse, NY 13057

Chuck G

Job Details: 02/20/2023

Replaced infinite switch. Unit tested good

We serviced a

JENN AIR REFRIGERATOR

Model JF42NXFXDE02

Near Salina, NY 13088

Chuck G

Job Details: 02/20/2023

Unit needs LED light Modules per S-code #: S84638 . Ordering led module kits 4- W11632139. ; ordrng 4 W11632139 (Led module)s

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Baldwinsville, NY 13027

Chuck G

Job Details: 02/20/2023

Customer stated that unit is leaking from the front of the door. Verified the issue. Replaced bellow. Ran a diagnostic test cycle in which the unit operated as intended. Unit tested good

We serviced a

MAYTAG DRYER

Model MGD7230HW0

Near Baldwinsville, NY 13027

Chuck G

Job Details: 02/20/2023

Customer stated that unit threw a F3E2 error code. Verified code. Cleared code. Preformed test 5 on tech sheet. Thermistor read open. Replaced outlet thermistor and sensor harness. Unit tested good

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ1

Near Port Byron, NY 13140

Chuck G

Job Details: 02/20/2023

Replaced sensor and control and the symptom was still present ordering UI W11395600; ordrng 1 W11395600 (Console (UI))

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC0

Near Skaneateles, NY 13152

Chuck G

Job Details: 02/20/2023

"While replacing control and harness i noticed that water valve tested bad. Replaced harness, control and valve . Calibrated unit. Ran a diagnostic test cycle in which the unit operated as intended. Unit tested good ; used 1 W11165546 (Valve) from stock"

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Rochester, NY 14626

Dave L

Job Details: 02/20/2023

Customer was concerned with a noise occurring intermittently during spin. Found that the drain house was hitting the rear cabinet furring spin and causing a noise. Unit tests ok otherwise.

We serviced a

MAYTAG REFRIGERATOR

Model MFC2062FEZ05

Near Rochester, NY 14624

James

Job Details: 02/20/2023

Gaskets torn and freezer rail is loose. ; ordrng 2 W10830162 (Gasket)s and 2 WP13055901 (Rail)s

We serviced a

JENN AIR MICROWAVE

Model JMW2430DP00

Near Spencerport, NY 14559

Dave L

Job Details: 02/20/2023

Replaced unresponsive console. Tested ok.

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Canandaigua, NY 14424

Jeremy

Job Details: 02/20/2023

Unit has F8E1 error for long fill. Found sediment built up in hot water fill connection. Flushed hose and screen to clear sediment. Unit tested good.

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Hilton, NY 14468

Dave L

Job Details: 02/20/2023

Replaced lid that was broken at hinge. Tested functions in diagnostics. Tests ok.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS 0

Near Rochester, NY 14612

Dave L

Job Details: 02/15/2023

Replaced open wash motor. Tested ok. Braided line leaks at supply connection behind unit. Customer will need to replace this before its put into use. Left unplugged

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Manlius, NY 13104

Chuck G

Job Details: 02/15/2023

Replaced tub ring. Calibrated unit. Ran a diagnostic test cycle in which the unit operated as intended. Unit tested good

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Honeoye, NY 14471

Josh Henchen

Job Details: 02/15/2023

"Customer stated F2E2 popped up. Checked and found F3E3. Ran diagnostic cycle, all functions as expected. Reseeded connections for UI and Control. Recalibrated and ran diagnostic, all functions as expected. Hot and cold is hooked up correctly. Customer will monitor, if problem persists order UI W11478524 and Control W11624938. Washer checks good."

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Brockport, NY 14420

Dave L

Job Details: 02/15/2023

Replaced control due to unit shutting off when energizing the motor. Tested ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS965CIAM00

Near Rochester, NY 14607

Andres V

Job Details: 02/15/2023

Customer stated unit stop producing ice. I tried to cycle ice maker but would not cycle. I checked the optic sensors on diagnostic mode which tested good. I checked power while cycling but unit does not get voltage. Unit needs new door but customer does not want to replace it.

We serviced a

AMANA DISHWASHER

Model ADB1400AGS3

Near Geneva, NY 14456

Josh Henchen

Job Details: 02/15/2023

"Replaced dispenser due to rinse aid not being distributed. Ran diagnostic cycle, all functions as expected. Dishwasher checks good."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Brockport, NY 14420

Dave L

Job Details: 02/15/2023

Checked unit for drain issue. Reseated pressure hoses and inspected for damage. Checks ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ05

Near Scottsville, NY 14546

Dave L

Job Details: 02/15/2023

Replaced fresh food led module. Tests ok.

We serviced a

MAYTAG DISHWASHER

Model MDB8989SHZ0

Near Syracuse, NY 13224

Chuck G

Job Details: 02/15/2023

"Customer stated that third rack is not pushing in all the way and the soap dispenser is not closing. After inspecting unit i found that the top wash arm had drops causing the rack not to slide into place , i snapped top wash arm manifold assembly back into place. Replaced dispenser W10861000. Ran a diagnostic test cycle in which the unit operated as intended. Unit tested good"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near East Syracuse, NY 13057

Chuck G

Job Details: 02/15/2023

Customer stated that strike is broken. Error code F5E1. Replaced strike. Calibrated unit. Ran a diagnostic test cycle in which the unit operated as intended. Unit tested good ; used 1 W11457841 (Strike) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Rochester, NY 14618

Andres V

Job Details: 02/15/2023

Customer stated that door had no tension and would fall. I diagnosed unit found the right side spring fell out of place. I put spring back in place. Had customer test it out he was satisfied unit is working properly

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Rochester, NY 14609

Dave L

Job Details: 02/15/2023

Replaced broken handle