Service History 112 - Appliance Tec

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2O

Near Spencerport, NY 14559

Dave L

Job Details: 07/19/2022

Washer has water damage underneath. Motor windings open. Replacing motor shifter and control. ; ordrng 1 W11556728 (Control) and 1 W11026785 (Motor) and 1 W11481722 (Actuator)

We serviced a

WHIRLPOOL DRYER

Model MED6230HW

Near Canandaigua, NY 14424

Jeremy

Job Details: 07/19/2022

Found dryer to be excessively noisy. Checked and found screw pinched between blower housing and lint duct. Also found back left roller to be noisy. Replaced both rear rollers and removed extra screw. Unit operating as expected.; used 1 349241T (Roller) from stock

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Honeoye, NY 14471

Jeremy

Job Details: 07/19/2022

Customer stated unit will not complete a cycle. Checked and found F5E2 error code. Ran diagnostic check and all functions check good. Checked voltage at outlet and found that there is only 90VAC. Advised customer to have circuit checked by qualified electrician.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Rochester, NY 14611

Andres V

Job Details: 07/19/2022

Customer stated unit was not dispensing water or making ice. Diagnosed unit and found that the connection to the main water valve was loose. Recconected it and tested it. Unit is now dispensing water.

We serviced a

MAYTAG RANGE

Model MER8800FZ2

Near Fayetteville, NY 13066

Chuck G

Job Details: 07/19/2022

Replaced front left burner. Unit tested good

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Fayetteville, NY 13066

Chuck G

Job Details: 07/19/2022

Replaced UI and load & Go dispenser. Unit tested good

We serviced a

JENN AIR DISHWASHER

Model JDTSS244GS0

Near Fayetteville, NY 13066

Chuck G

Job Details: 07/19/2022

Customer stated that the rack tracking was broken. I verified issue and with the tracks separating it caused the tabs to break on the rack adjusters. Replaced right & left upper tracks and right & left adjusters per SP W11296667. Unit tested good S-Code S22916; used 2 WPW10546503 (Adjusters) from stock

We serviced a

WHIRLPOOL DRYER

Model MGD5500FW0

Near Fayetteville, NY 13066

Chuck G

Job Details: 07/19/2022

"Squealing noise coming from dryer. Dryer kit tested bad, replaced dryer kit. Unit tested good ; used 1 4392067 (Dryer kit) from stock"

We serviced a

MAYTAG RANGE

Model MER8700DS

Near Syracuse, NY 13211

Chuck G

Job Details: 07/19/2022

Oven not heating. Heating element tested bad. Replaced element. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC300ESS01

Near Pittsford, NY 14534

Dave F

Job Details: 07/19/2022

"Ice maker working intermittently. Found weak water pressure into unit. Water valve not turned all the way on. Found clog in valve. Opened valve to increase water pressure. If any other issue, customer will need valve replaced. Tightened freezer door handle."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Canandaigua, NY 14424

Dave F

Job Details: 07/19/2022

Wash motor error. Replaced wash sump. Tested with diagnostic. All operations normal.

We serviced a

WHIRLPOOL DRYER

Model MEDB766FW0

Near Canandaigua, NY 14424

Dave F

Job Details: 07/19/2022

"Unit had broken door switch. Replaced door switch. Tested for power, spin and heat. All operations normal."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHV03

Near Canandaigua, NY 14424

Dave F

Job Details: 07/19/2022

Spoke with customer. Ice maker not working. Ordering ice maker for repair.; ordrng 1 W11579560 (Ice Maker)

We serviced a

WHIRLPOOL COOKTOP

Model WFE320M0JS3

Near Syracuse, NY 13212

Chuck G

Job Details: 07/19/2022

Replaced glass cooktop because of thermal crack. Unit tested good

We serviced a

MAYTAG DRYER

Model MGD4200BW1

Near Fairport, NY 14450

Jeremy

Job Details: 07/18/2022

Dryer was noisy due to drum rubbing against right side panel. Bent panel and realigned drum. Found that dryer vent is restricted and should be cleaned. Vent terminates on the roof. Advised customer on how to clean lint screen build up from dryer sheets. Unit operating as expected.

We serviced a

GE DRYER

Model GTDP300EM0WS

Near Rochester, NY 14625

Andres V

Job Details: 07/18/2022

Did not get part in today for repair ; schdld next appmnt for 7/22 FRI !

We serviced a

GE DISHWASHER

Model GDT655SSJ2SS

Near Rochester, NY 14625

Andres V

Job Details: 07/18/2022

Customer had same issue where connection was loose. Recconected it and unit turned on.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KFIV29PCMS03

Near Jamesville, NY 13078

Chuck G

Job Details: 07/18/2022

Replaced compressor and dryer. Unit is unrepairable. SR7734136762; dspstn on spec-tagged invntry: 2 W11504415 COUPLER BR 8.5X8

We serviced a

FRIGIDAIRE RANGE

Model PLES389ECI

Near Rochester, NY 14612

Dave L

Job Details: 07/18/2022

Oven liner bent out at hinge recover preventing door from closing. Bent liner back. Door closes properly.

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW2

Near Canandaigua, NY 14424

Dave F

Job Details: 07/18/2022

"F7E1 error, tachometer signal lost. Tested unit, basket only agitating one way. Ordered control board, wire harness, capacitor and motor. SR 7734136792, troubleshot with Techline. ; ordrng 1 W11591637 (Wire Harness) and 1 W11395618 (Capacitor) and 1 W11026785 (Motor) and 1 W11556727 (Control Board)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM01

Near Rochester, NY 14612

Dave L

Job Details: 07/18/2022

Center crisper rail has separatedFrom shelf preventing use of drawer. Ordering center rail. ; ordrng 1 WPW10671238 (Center rail)

We serviced a

MAYTAG REFRIGERATOR

Model MFF2558DEE00

Near Webster, NY 14580

Andres V

Job Details: 07/18/2022

Customer stated unit was making strange noise. Diagnosed unit but could not duplicate sound. I put unit into a service mode and tested everything manually. I ran compressor and condenser fan did not hear anything. Also tested evap fan and damper but did not hear anything. Unit is cooling properly. Let customer know that if it happens again try and record and see every how many minutes it happens.

We serviced a

WHIRLPOOL WASHER

Model MAV208DAWW

Near Penfield, NY 14526

Jeremy

Job Details: 07/18/2022

Replaced pump and belt for excessive noise. Unit checks good.

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS22EWMS5

Near Webster, NY 14580

Andres V

Job Details: 07/18/2022

Installed new drain pan on unit. When I was putting unit back together I put water line to water valve had customer turn on water and noticed that water was leaking. I could not get water line to seal completely anything I was doing it kept leaking. I have to come back with 1/4 in line and coupler to try and get it to seal correctly.; schdld next appmnt for 7/26 TUE !

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Rochester, NY 14624

Dave L

Job Details: 07/18/2022

Replaced broken striker ; dspstn on spec-tagged invntry: 1 W11457841 STRIKE

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW0

Near Rochester, NY 14610

Jeremy

Job Details: 07/18/2022

"Found lid strike broken making unit unusable. Replaced lid strike, unit checks good.; dspstn on spec-tagged invntry: 1 W11457841 STRIKE"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Rochester, NY 14607

Jeremy

Job Details: 07/18/2022

"Replaced upper rack adjusters, unit checks good.; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER"

We serviced a

MAYTAG MICROWAVE

Model MMV1175JZ00

Near Webster, NY 14580

Andres V

Job Details: 07/18/2022

Customer stated light would not turn off. Diagnosed unit and found board to not be communicating properly. Touch pad works properly but ACU relay for light is not closing.; ordrng 1 W11552021 (Acu)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FBS03

Near North Chili, NY 14514

Dave L

Job Details: 07/18/2022

Replaced evaporator cover and control due to fresh food defrost failure. Customer toMonitor.

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Rochester, NY 14609

Jeremy

Job Details: 07/18/2022

"Customer stated unit would not drain. Checked and found F9E2 error code and drain pump is loud and slow to drain. Found impeller in drain pump seized. Replaced drain pump, unit checks good.; dspstn on spec-tagged invntry: 1 W10876600 PUMP-DRAIN"

We serviced a

WHIRLPOOL WASHER

Model WTW5600XW2

Near Irondequoit, NY 14609

Jeremy

Job Details: 07/18/2022

"Found F7E6,F,7E5, F5E1 Washer wasn't spinning. Upon inspection found motor not operating. Cost of repair outweighs cost of new machine."

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW01

Near Canandaigua, NY 14424

Dave F

Job Details: 07/18/2022

"Unit not cooling. Compressor not running. Switched motor relay, still did not start. Ordered compressor, Lokrings and dryer.; rqstng P&A on 1 W11189855 (Compressor) and 1 W11506635 (Access Valve) and 1 WPW10143759 (UV Dryer) and 1 W11504445 (5/4 coupler) and 1 W11504434 (6/2 coupler)"

We serviced a

WHIRLPOOL OVEN

Model WFE505W0HS1

Near Webster, NY 14580

Andres V

Job Details: 07/18/2022

Customer stated they kept getting F6E1 error code for oven over temp when heating. Diagnosed unit checked temp sensor and all wiring. When I set unit to bake and checked voltage at bake element but relay was not opening and sending power to it. Broiler was working properly. Ordering ACU.; ordrng 1 W11567368 (ACU)

We serviced a

WHIRLPOOL DRYER

Model WGD6620HC0

Near Victor, NY 14564

Dave F

Job Details: 07/18/2022

"Unit shutting off in middle of cycle. Found F3E3 error. Service Pointer W11395626A suggested to check thermistor and connections at board. Ohm reading on thermistor within specs and no loose connections. Excessive lint build-up inside unit, poor air flow through vent contributing to symptoms. Recommended customer has vent cleaned. Checked W11378591 Service Pointer for noise issue."

We serviced a

WHIRLPOOL DISHWASHER

Model KDFM404KPS0

Near Rochester, NY 14624

Jeremy

Job Details: 07/18/2022

Showed up with motor. Customer became irate and began screaming at me that I didn't bring a control board. Customer believes that unit needs a control board too. I tried to explain that I didn't diagnose the problem and only had the part that has been diagnosed. She would not listen and kept screaming that we didn't know what we were doing. Did not complete repair.; O-emld tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Irondequoit, NY 14609

Andres V

Job Details: 07/18/2022

Helped Dave with sealed system

We serviced a

AMANA REFRIGERATOR

Model ASD2575BRB01

Near Rochester, NY 14619

Dave L

Job Details: 07/18/2022

Replaced ice maker and valve due to no ice. Customer to monitor after 24 hours

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ03

Near Macedon, NY 14502

Dave F

Job Details: 07/18/2022

Ice maker not dispensing. Found broken tray on ice maker. Ordered ice maker for repair.; ordrng 1 W10873791 (Ice Maker)

We serviced a

GE OVEN

Model JTP35SP1SS

Near Fairport, NY 14450

Dave F

Job Details: 07/18/2022

"Customer concerned top oven is taking a long time to heat. Removed wall oven. Tested ohms at temp sensor, 1100 ohms, within specs. Tested resistance at both bake and broil elements, values within specs. Both elements receiving ~235 VAC. Replaced control board."

We serviced a

MAYTAG REFRIGERATOR

Model MFF2258VEB4

Near Rochester, NY 14618

Dave F

Job Details: 07/18/2022

Ice maker not cycling properly. Stopped mid-cycle. Needs ice maker for repair.; ordrng 1 D7825706Q (Ice Maker)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Rochester, NY 14613

Dave L

Job Details: 07/18/2022

Pre ordered control ; ordrng 1 W11566891 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model MSC21C6MFZ05

Near Pittsford, NY 14534

Dave F

Job Details: 07/18/2022

"Unit not making ice or water after installation. Removed rubber grommet from input line. Tested, water dispensing normal. Tested ice maker harvest and water valve. All operations normal."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Rochester, NY 14623

Dave F

Job Details: 07/18/2022

"Ice and water not working and unit not cooling. Corrosion on wires of left middle deli drawer. Replaced UI and left deli drawer. Tested, all operations normal."

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW0

Near Churchville, NY 14428

Jeremy

Job Details: 07/18/2022

"Checked and found basket hub stripped and splines on drive shaft stripped. Would need to replace gearcase, cam and hub. Cost or repair outweighs cost of new machine."

We serviced a

WHIRLPOOL OVEN

Model WOD51ES4EB02

Near Fayetteville, NY 13066

Chuck G

Job Details: 07/18/2022

"Customer stated that the lower oven glass broke when closing oven door, it sprung right up and slammed. I inspected unit and glass shattering was caused by too much tension on the spring hinges causing it to spring up and slam against the unit. Ordering glass door W10804159, left hinge 9760570 and right hinge 9760569; ordrng 1 W10804159 (Glass door) and 1 9760569 (Right hinge) and 1 9760570 (Left hinge)"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Cicero, NY 13039

Chuck G

Job Details: 07/18/2022

Customer stated that unit will not power on. I unplugged unit for 60 seconds to reset the control. Unit powered on. No codes. I ran a diagnostic test cycle in which the unit operated normally. I calibrated unit and helped customer connect unit to there WiFi to receive updates. Unit tested good

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM

Near Cicero, NY 13039

Chuck G

Job Details: 07/18/2022

Unit not washing. No codes. Motor and sump tested bad. After installing motor i discovered that the voltage going to washer motor is fluctuating indicating that there is a problem with the harness and control. Ordering harness W11227372 and control W10906426. ; ordrng 1 W11227372 (Harness) and 1 W10906426 (Control)

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKT0

Near Syracuse, NY 13212

Chuck G

Job Details: 07/18/2022

Customer stated that unit was making a popping sound when opening door. I found that foot plate was not attached to the upper hooks that hold it in place causing interference with the door opening properly. I uninstalled foot plate and reinstalled it correctly. Customer is still waiting on contractor to uninstall unit so we can replace the heating element. ; O-emld tckt

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Mattydale, NY 13211

Chuck G

Job Details: 07/18/2022

"Customer stated that unit stopped working during the rinse and spin portion of the cycle & they could smell an Oder. Error code F7E6-motor fault. Motor , capacitor, outlet, connectors and harness tested good. Calibrated unit. I explained to the customer about how much detergent to use, load selection and size. Unit tested good"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Syracuse, NY 13219

Chuck G

Job Details: 07/18/2022

"Customer stated that she heard a loud grinding noise. No codes. After verifying the issue i discovered that the unit had the Nidec actuator that was not engaged. I replaced the actuator, calibrated unit. Ran a diagnostic test cycle in the unit preformed normally. Unit tested good ; used 1 WPW10006355 (Actuator) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Irondequoit, NY 14609

Dave L

Job Details: 07/18/2022

"Replaced compressor and sub cooler due to no cooling. Tested ok. ; dspstn on spec-tagged invntry: 1 W11370574 COMPRESSOR 3 W11504415 COUPLER BR 8.5X8 , 2 W11504430 COUPLER BR 7X6 , 2 W11504447 COUPLER BR 5X1.8 , 1 W11506619 COUPLER BR 8 , 1 W11506635 VALVE 1/4' , 1 W11504431 COUPLER BR 7.5X5 , and 1 W11502743 TUBE"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDHV02

Near Ontario, NY 14519

James

Job Details: 07/12/2022

Unit not cold enough. No ice. Compressor and evap fan not running in Diagnostics. Compressor and fans run in normal operation. Called techline. Sr7734092620; ordrng 1 W11209866 (Compressor) and 1 W11043763 (Control) and 1 W11506635 (Access) and 1 WPW10143759 (Uv) and 2 W11504434 (6\2)s and 2 W11504420 (8\6)s and 2 W11506620 (8)s and 2 W11504433 (6\4)s and 1 WPW10300024 (Icemaker)

We serviced a

MAYTAG REFRIGERATOR

Model MFF2558FEZ01

Near Henrietta, NY 14467

Dave F

Job Details: 07/12/2022

Doors misaligned and right fridge door handle loose. Tightened handle and leveled unit. Customer is satisfied.

We serviced a

MAYTAG REFRIGERATOR

Model MZD2766GEW

Near Honeoye Falls, NY 14472

Dave F

Job Details: 07/12/2022

"Not dispensing cubed ice. Found solenoid not releasing properly. Replaced part, tested unit. Ice now dispensing cubed and crushed."

We serviced a

WHIRLPOOL DRYER

Model WGD4850HW1

Near Ontario, NY 14519

James

Job Details: 07/12/2022

"Unit not powering on. No neutral nfound power cord buned at neutral connection. Need power cord. Left parts. ; ordrng 1 W11222083 (Cord), dspstn on spec-tagged invntry: 1 W11050897 CUTOFF-THERMAL"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Pittsford, NY 14534

Dave F

Job Details: 07/12/2022

"Unit not cooling. Compressor seized, pulling 8 amps. Ordering compressor, UV drier and Lokrings. Sealed System is cover by manufacturer; ordrng 1 WPW10466675 (compressor) and 1 W11506635 (Access Valve) and 1 WPW10143759 (UV drier) and 2 W11504434 (6/2 Fitting)s and 2 W11504436 (6/1.8 Fitting)s and 1 W11504445 (5/4 Fitting)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Ontario, NY 14519

James

Job Details: 07/12/2022

"Unit frozen evap. Drain frozen. 22.3k ohms through thermostor fully incased in ice. Replaced harness and tested. Ordering control. Will re evaluate frost pattern on return. Warranty parts from last visit. ; ordrng 1 W10843055 (Control), used 1 W11033168 (Harness) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Ontario, NY 14519

James

Job Details: 07/12/2022

Unit was making grinding noise and froze top shelf of ff section then corrected itself. Tested diagnostics. Need damper. ; ordrng 1 W11317276 (Damper)

We serviced a

MAYTAG WASHER

Model MHW8630HW3

Near Webster, NY 14580

James

Job Details: 07/12/2022

"Unit randomly throws errors and not spinning in delicate cycle. Soap in load and go is watered down. Checked for update on mobile app and none available. Dispenser is leaking water into load and go. Need updated dispenser and service tool. Need to put dryer in garage to access washing machine. ; ordrng 1 W11524106 (Dispenser), dspstn on spec-tagged invntry: 1 W11378552 TUB"

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Groveland, NY 14462

Jeremy

Job Details: 07/12/2022

"Replaced hub, cam, gearcase, belt and agitator for stripped splines on gearcase and hub, worn belt and broken agitator. Unit checks good.; dspstn on spec-tagged invntry: 1 W10528947 HUB 1 W10721967 CAM , 1 W11239857 BELT , and 1 W11454734 GEARCASE"

We serviced a

WHIRLPOOL RANGE

Model RF362LXSQ0

Near Webster, NY 14580

Jeremy

Job Details: 07/12/2022

"Found screw that secured trim, handle and glass missing and threads in handle stripped. Handle is discontinued, replaced screw with larger one to make up for stripped threads."

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW

Near Webster, NY 14580

Jeremy

Job Details: 07/12/2022

"Customer stated washer is walking across the floor. Checked and found lock nuts on pedestal legs had not been tightened causing legs to change adjustment. Adjusted leveling legs and tightened lock nuts. Ran unit with towels through rinse and spin, runs as expected. Noticed that tile floor in laundry room is slippery and washer is very easy to slide on the floor."

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Webster, NY 14580

Jeremy

Job Details: 07/12/2022

Customer stated unit would not power on but did after unplugging for a couple days. Checked and found F5E2 door lock error. Ran diagnostic cycle all functions run as expected. Unable to duplicate problem. If problem persists order ACU W11201274.

We serviced a

WHIRLPOOL RANGE

Model MGR6600FZ0

Near Irondequoit, NY 14609

Jeremy

Job Details: 07/12/2022

Replaced bake burner tube for uneven flame and console panel for being dented. Bake burner flame checks good.

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Irondequoit, NY 14622

Jeremy

Job Details: 07/12/2022

Customer stated start button. Checked and found diagnostic LED is off on control board. Reseated shifter connection to control board and on shifter unit began to operate as expected. Found that voltage to drain pump is intermittent. Unit needs a control board. Customer elected not to repair.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Rochester, NY 14607

Jeremy

Job Details: 07/12/2022

"Checked found F8E4, float switch overfill. Ran diagnostic cycle found no leaks, tested good. Customer stated kid was splashing water on the dishwasher which could have splashed into drip tray triggering overfill switch. Explained to customer potential causes of this problem and ways to avoid it."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Victor, NY 14564

Dave F

Job Details: 07/12/2022

"Found back, left top in fridge LED defective. Replaced part and all bulbs working.; dspstn on spec-tagged invntry: 1 W10695459 MODULE"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS00

Near Webster, NY 14580

James

Job Details: 07/12/2022

S27311 parts and x2 labor Unit frozen ff evap so fan will not rotate. Need updated control and evap cover. ; ordrng 1 W11333076 (Control)

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0F

Near Fairport, NY 14450

Dave F

Job Details: 07/12/2022

"F8E4. Float switch error, found DW leaked. Technical Service Pointer: W11540964. Replaced heater for defective brass bushings. S17304. Tested unit in auto diagnostics. All operations normal.; used 1 W11537778 (ELEMENT) from stock"

We serviced a

AMANA REFRIGERATOR

Model ABB1924WEB1

Near Webster, NY 14580

James

Job Details: 07/12/2022

"Unit running continuously due to control not defrosting. Replaced jazz control and defrosted evaporator. One year warranty on repair. ; used 1 WPW10503278 (Jazz), and 1 Sh15 from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4950HW1

Near Palmyra, NY 14522

Dave F

Job Details: 07/12/2022

Washer was not spinning out clothes and stopping mid-cycle. Found unit on unlevel floor and basket was not lining up. Adjusted rear and front left legs and calibrated unit. Tested with auto diagnostic. Customer will monitor.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Webster, NY 14580

James

Job Details: 07/12/2022

S16360 laborFf evap frozen. Defrosted evap and drain tube. Replaced harness and tested fan and thermistor in diagnostics. ; dspstn on spec-tagged invntry: 1 W11033168 HARNESS

We serviced a

WHIRLPOOL MICROWAVE

Model WMHA9019HV1

Near Rochester, NY 14610

Jeremy

Job Details: 07/12/2022

"After closer inspection found loose connection to door controls. Reseated wire connection to door. Also replaced light bulb, unit checks good.; ordrng 1 W11186013 (MW door Black Stainless)"

We serviced a

WHIRLPOOL WASHER

Model WFW8500SR00

Near Canandaigua, NY 14424

Dave F

Job Details: 07/12/2022

"Washing machine locked shut during spin cycle. Manually unlocked door latch. Tested unit, door locked and did not move to next step. Visually checked motor control unit and found solder joint burned. Unit needs motor control unit. Part no longer available, cx opted to look for new unit"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ02

Near Livonia, NY 14487

Dave F

Job Details: 07/12/2022

Customer saying freshfood section is warm . Temperature in freezer -1 . Freshfood was 38 . Checked fans . Thermistors In diagnostics. Changed defrost mode to basic from adaptive. Customer will monitor.

We serviced a

MAYTAG WASHER

Model MHW5100DW0

Near Hilton, NY 14468

Dave L

Job Details: 07/12/2022

Replaced pressure sensor and harness due to water level error. Ran rapid wash to completion to verify. Tested ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Rochester, NY 14612

Dave L

Job Details: 07/12/2022

Heating element is bent out of itsFront mounting clip. Adjusted heater and clip until it was secure in its mounts. Tested in diagnostics. If issue returns replace tub

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW4

Near Rochester, NY 14617

Dave L

Job Details: 07/12/2022

Unit will not wash due to an open wash motor. Replaced sump assembly. Tested ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM09

Near Rochester, NY 14615

Dave L

Job Details: 07/12/2022

Spoke to customer. Pre ordered correct ice maker ; ordrng 1 WPW10715709 (Ice maker)

We serviced a

AMANA WASHER

Model NTW4516FW1

Near Rochester, NY 14611

Dave L

Job Details: 07/12/2022

Found unit in drain lockout. Long fill error in diagnostics. Unit is hooked to broken kitchen sink faucet. This was not supplying water to the machine causing the issue. Was able to test washer after an adjustment. Testing ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Rochester, NY 14606

Dave L

Job Details: 07/12/2022

Spoke to customer. Another company removed ice maker to attempt a repair. Will need to have an ice maker on board before going. Returning with ice maker ; schdld next appmnt for 7/26 TUE !

We serviced a

WHIRLPOOL WASHER

Model WTW4616FW2

Near Rochester, NY 14619

Dave L

Job Details: 07/12/2022

Hot water side of valve was broken. Replaced water valve. Customers installation does not allow drain hose connection. Customer will need toModify their stand pipe to accept drain hose. Unable to test ; O-emld tckt

We serviced a

MAYTAG DRYER

Model MEDC465HW

Near Brockport, NY 14420

Dave L

Job Details: 07/12/2022

Checked fuses windings and switches. Tests ok.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW

Near Brockport, NY 14420

Dave L

Job Details: 07/12/2022

Washer was no longer at the store close job.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM

Near Cicero, NY 13039

Chuck G

Job Details: 07/11/2022

Customer has Covid and needs to reschedule 7 days out. ; schdld next appmnt for 7/18 MON !

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FBS03

Near North Chili, NY 14514

Dave L

Job Details: 07/11/2022

Customer is having RC defrosting issues. Found unit with normal temps. Defrost heater operates in diagnostics. Cover has a poor seal. Evidence that the RC is not defrosting on its own. Ordering cover and control; ordrng 1 W11533213 (Control) and 1 W11395558 (Cover)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDEM01

Near Rochester, NY 14624

Dave L

Job Details: 07/11/2022

Replaced worn auger motor. Tested ok.

We serviced a

WHIRLPOOL DRYER

Model MEDB766FW0

Near Canandaigua, NY 14424

Dave F

Job Details: 07/11/2022

Customer stated unit not starting a cycle. Has a bad door switch. Ordering door switch.; ordrng 1 W10569603 (switch door)

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Fayetteville, NY 13066

Chuck G

Job Details: 07/11/2022

Customer stated that UI would become non responsive. Codes found F8E1-long fill & F0E2-F0E2. Water valves tested good. I was able to run a diagnostic test cycle in which the unit operated normally. I found that the UI is not always responding to commands as i had a hard time getting unit into diagnostics. Load and go dispenser has a crack in it which is causing detergent to leak out. Ordering UI W11319991 and dispenser W11568953. ; ordrng 1 W11319991 (UI) and 1 W11568953 (Load and go dispenser)

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFW2055FRZ03

Near Rochester, NY 14606

Dave L

Job Details: 07/11/2022

The customer was concerned with freezer temperatures. Tested allLoads and functions in diagnostics. Freezer thermistor reads ok. Unit tests ok.

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Syracuse, NY 13206

Chuck G

Job Details: 07/11/2022

"Customer stated that unit was not finishing a cycle. Error code F9E1-long drain. I ran a diagnostic test cycle in which the unit completed the cycle normally. Drain line was run into a floor drain, i explained to the customer that the drain line needs to be run into a standpipe or a mop sink for the best results. I also explained the about detergent usage. Unit tested good."

We serviced a

MAYTAG WASHER

Model MVWB765FW4

Near Pittsford, NY 14534

Jeremy

Job Details: 07/11/2022

Replaced broken lid and bent hinges. Unit now operates as expected.; dspstn on spec-tagged invntry: 1 W11259006 LID and 1 WP8563965 HINGE

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Rochester, NY 14609

James

Job Details: 07/11/2022

Unit not filling ice bin completely. Found icemaker drops ice directly underneath and icemaker thinks bin is full. Recommend spreading ice out in bin so ice doesn't freeze together underneath icemaker.

We serviced a

MAYTAG DRYER

Model MGD4200BG0

Near Webster, NY 14580

James

Job Details: 07/11/2022

"Unit squeaking during cycle. Idler pulley is worn. Replaced dryer repair kit and tested. Unit functions properly. ; used 1 4392067 (Kit), and 1 Sh15 from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Sodus, NY 14551

James

Job Details: 07/11/2022

Unit leaking from filter housing. Tightened water line and installed plastic clips behind push connect locks. Unit no longer leaking. Left part.

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS22EWMS5

Near Webster, NY 14580

James

Job Details: 07/11/2022

Unit leaking with water turned off. Found drain pan broken so defrost goes directly onto floor. Need pan. ; ordrng 1 WPW10655367 (Pan) and 1 Sh15

We serviced a

MAYTAG DISHWASHER

Model MDB8969SDM0

Near Pittsford, NY 14534

Jeremy

Job Details: 07/11/2022

"Found upper left track separated and left adjuster broken causing top rack to fall. Replaced left track and adjuster, unit checks good.; used 1 W11259785 (TRACK), and 1 WPW10546503 (ADJUSTER) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE104HPS1

Near Webster, NY 14580

James

Job Details: 07/11/2022

Unit not washing top rack. Center spray arm not rotating. Replaced pump and tested. Unit functions properly. ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR

We serviced a

MAYTAG DRYER

Model LSE7804ACM

Near Webster, NY 14580

James

Job Details: 07/11/2022

Unit not tumbling. Belt broken and wrapped around idler. Need belt and vent replaced. ; ordrng 1 WPY312959 (Belt) and 1 Sh15

We serviced a

MAYTAG RANGE

Model MER8680BS0

Near Rochester, NY 14612

Dave L

Job Details: 07/11/2022

Unit was not heating properly due to an open bake element. Replaced bake element. Preheated oven to 350 . Testing ok; used 1 Sh (Sh) from stock