Service History 112 - Appliance Tec

We serviced a

AMANA REFRIGERATOR

Model ART308FFDM07

Near Rochester, NY 14624

Steve

Job Details: 06/16/2021

Found the door liner on freezer door not holding gasket causing warm air into freezer. Ordering door ; ordrng 1 LW10680730 (Freezer door) and 1 W11030682 (Gasket) and 1 W11182143 (Nameplater)

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Rochester, NY 14624

Tanner

Job Details: 06/16/2021

Q1 no Q2 no Q3 noComplaint of not washing. Following stored errors:F8E1 long fillF8E2 this error is not defined in tech sheet.Tested valves and confirmed no hot water to machine. Customer atates they do not have working hot water to laundry. Advised customer must use tap cold only. Any other wash temp requires hot. Reviewed use and care for unit. Started load of laundry that advanced into wash cycle without issue.; dspstn on spec-tagged invntry: 1 W10528947 HUB

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT138FZDW00

Near Dansville, NY 14437

Dave F

Job Details: 06/16/2021

Unit not running . Has power going to unit . Found a loose connection at the wire harness going into the cabinet adjusted the pins in the harness unit is not running and working as expected.

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC5

Near Webster, NY 14580

James

Job Details: 06/16/2021

"Unit intermittent to function. Sometimes start button won't work, sometimes ui won't power on. F6e3 error. Replaced control and calibrated. Customer is to monitor."

We serviced a

MAYTAG RANGE

Model MER8800FZ0

Near Fairport, NY 14450

Steve

Job Details: 06/16/2021

Found bake element broken. Ordering element ; ordrng 1 W10779716 (Bake element)

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Rochester, NY 14606

Tanner

Job Details: 06/16/2021

Q1 no Q2 no Q3 noComplaint of lid errors. Found that lid switch broken off of bezel. Reassembled and testd lid switch via diagnostic. Lid always testing open regardless of actual position. Ordering new lid lock and bezel.; ordrng 1 W11394572 (Lid lock) and 1 W11545554 (Bezel)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDEM

Near Henrietta, NY 14467

Steve

Job Details: 06/16/2021

Found condenser was plugged causing periodic ice production. Cleaned condenser and lowered temp In Freezer.Found the defrost drain was plugged causing water to accumulate in fresh food section. Removed drain and cleared obstruction.

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Rochester, NY 14611

Tanner

Job Details: 06/16/2021

Q1 no Q2 no Q3 no*model was exchanged by retailer. New serial is CA040029. Complaint unit stops mid cycle.F0E9 off balance pause.Ran autodiagnostic test and unit testing good. Reviewed use amd care with customer. Ran test load of towels with customer. Did experience difficulty starting a wash. Had to power cycle unit for start entry to work. Reccomended following wash options for best load balancing:-Load garments evenly around outside of wash basket.-Use the highest water level-Select fabric softener option even when not using fabric softener for a deeper rinse-Use heavy duty in place of normal. Normal does not supply as much water. More water means more water saturation and better balanced loads.- If load does go off balance pause the cycle. Wait for basket to come to stop and lid will unlock. Arrange garments so weight is even around the basket. Resume cycle by holding start button then releasing when all LEDs are on.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ04

Near Rochester, NY 14626

James

Job Details: 06/16/2021

Door not closing on freezer and allowing frost to build up. Need slides ; ordrng 2 W11265130 (Slide)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Irondequoit, NY 14609

James

Job Details: 06/16/2021

Q1 n. Q2 n. Q3 n. Unit developing frost in freezer. Found top of both doors not contacting cabinet. Shimmed rear wheels and adjusted hinges. Molded gaskets with heat gun. Customer is to monitor. If problem persists replace ff lower hinge

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW0

Near Rochester, NY 14626

James

Job Details: 06/16/2021

F7e7 f0e2 f8e1 f0e9 f0e5. Unit not displaying load and go status. Ran calibration now load and go is functioning. Valves not functioning in manual diagnostics but will work in normal cycle. Need ui. ; ordrng 1 W11413337 (Console)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Rochester, NY 14626

James

Job Details: 06/16/2021

Dropped off part

We serviced a

WHIRLPOOL RANGE

Model WEG750H0HZ0

Near Henrietta, NY 14467

Steve

Job Details: 06/16/2021

Found the user interface was in demo mode after power outage. Went into settings and reset the user interface to work in normal cook. Modes.

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM354DSS4

Near Rochester, NY 14617

Evan

Job Details: 06/16/2021

Replacing drain pump due to original pump impeller failing to run and remove water. Replaced pump. Tested unit. Unit tested good

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IXWH9

Near Rochester, NY 14617

Evan

Job Details: 06/16/2021

Unit is still leaking after repair. Discovered that fill valve triac on control is stuck open causing unit to overfill. Ordering control. $69.51 was cost paid for gasket for previous repair. Please deduct this cost from control price upon installation ; ordrng 1 W11035586 (CONTROL )

We serviced a

WHIRLPOOL DRYER

Model WED8500DC

Near Rochester, NY 14613

Evan

Job Details: 06/16/2021

Customer stating unit was producing noise while in spin. Discovered that idler pulley has come loose due to triangle clip breaking. Replaced clip and cleaned roller shafts. Reassembled unit. Unit tested good

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Rochester, NY 14609

Evan

Job Details: 06/12/2021

Replacing all parts listed due to unit failing to engage into spin. Replaced all parts. Ran diagnostic cycle. Unit completed cycle as it should. Ran drain and spin to confirm function. Unit tested good ; dspstn on spec-tagged invntry: 1 W10721967 CAM

We serviced a

WHIRLPOOL RANGE

Model WFG535S0JZ0

Near Irondequoit, NY 14609

Evan

Job Details: 06/12/2021

"Replacing control, ignitor and convection fan motor due to unit failing to heat consistently over 400 degrees. Also convection fan would not run. Replaced all parts listed. Convection fan was making contact with fan cover. Adjusted fan. Tested unit. Unit tests good ; dspstn on spec-tagged invntry: 1 WP9758079 IGNTR-OVEN"

We serviced a

MAYTAG WASHER

Model MHW6000XW2

Near Rochester, NY 14607

Evan

Job Details: 06/12/2021

Replacing motor control due to unit failing to run spin cycle. Replaced motor control. Ran diagnostic cycle. Unit tested good

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Conesus, NY 14435

Dave F

Job Details: 06/12/2021

Replaced control and UI . Tested unit in diagnostics. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Lakeville, NY 14480

Dave F

Job Details: 06/12/2021

Replaced main control in rear . Unit started working . Replaced UI for possibly shorting out main control . Unit tested good

We serviced a

WHIRLPOOL OVEN

Model WGG755S0BE00

Near Rochester, NY 14624

Dave L

Job Details: 06/12/2021

Front right burner valve is stuck and will not turn. Ordering manifold. ; ordrng 1 WPW10204705 (Manifold) and 1 Sh (Shipping)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Rochester, NY 14624

Dave L

Job Details: 06/12/2021

Spoke to customer. Pre ordered damper ; ordrng 1 WPW10479155 (Damper)

We serviced a

WHIRLPOOL FREEZER

Model WZF34X16DW01

Near Brockport, NY 14420

Dave L

Job Details: 06/12/2021

Found unit with a frozen evaporator. 5vdc to thermistor. Thermistor tested out of spec. Ordering thermistor. ; used 1 WPW10383615 from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT138TFY0

Near Rochester, NY 14626

Dave L

Job Details: 06/12/2021

Customer was concerned with fresh food and freezer seals. Found no moisture in either compartment. Freezer temp was 3 and fresh food section at 38 unit testing ok

We serviced a

KITCHENAID REFRIGERATOR

Model KFXS25RYBL2

Near Rochester, NY 14624

Dave L

Job Details: 06/12/2021

Unit will not make ice. Found module stalled halfway through harvest. 119vac at module. Ordering ice maker. ; ordrng 1 W10882923 (Ice maker) and 1 Sh

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Spencerport, NY 14559

Dave L

Job Details: 06/12/2021

Unit is not drying dishes. Found wire to heater disconnected under unit. Connected wire and cleared heater error from diagnostics. Ran unit with clear door to check operation. Unit is still siphoning water out dieting wash. Drain has not been corrected from last visit. Customer will have to have this addressed I. Order for the dishwasher to operate properly.

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Spencerport, NY 14559

Dave L

Job Details: 06/12/2021

Replaced console. Ran rapid wash to test.Unit tested ok. Customer to monitor.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDB06

Near Rochester, NY 14616

Dave L

Job Details: 06/12/2021

Customer is concerned with the fresh food door shutting on its own. There is no way to lower the front of the unit below where the wheelsTouch the floor. Unit is operating as designed.

We serviced a

WHIRLPOOL DRYER

Model 417.80412700

Near Rochester, NY 14621

Tanner

Job Details: 06/12/2021

Q1 no Q2 no Q3 noComplaint of missing handle and door seal. Complaint of long dry times.Found lint filter completely full. This creates bad airflow and long dry times. Vent is dented and crushednand vents vertical. Reccomended semi rigid vent be replaced so dryer can vent better. Ordering door seal and handle.; ordrng 1 131129900 (Door seal) and 1 131644700 (Handle)

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM404KPS0

Near Rochester, NY 14605

Tanner

Job Details: 06/12/2021

"Q1 no Q2 no Q3 noComplaint of unit beeping into start of cycle. Flashes white lights. Following stored errors:F10E5 leaking from diverterF10E2 vent wax motor electrical problemF8E4 overflow switch open.Unit will start to fill. Then cancels cycle. Will flash F10E5 leaking from diverter. Tested overflow switch and tested good. No actual leak. Ordering ACU, Vent Wax Motor, Motor Sump Assembly. ACU inadvertently throwing errors, fault with diverter sensor, DC electrical problem with vent wax motor. ; ordrng 1 W11414076 (Pump assembly) and 1 W11416460 (Vent Assembly) and 1 W11410066 (ACU)"

We serviced a

MAYTAG DRYER

Model MED7230HW1

Near West Henrietta, NY 14586

Dave F

Job Details: 06/12/2021

Replaced blower wheel for being cracked . Tested unit . Tested good

We serviced a

WHIRLPOOL OVEN

Model WFG525S0HZ1

Near Rochester, NY 14605

Evan

Job Details: 06/12/2021

Replacing regulator due to local gas company red tagging unit for unit leaking gas. Replaced regulator. Tested unit. Checked all fittings. Unit tested good

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Webster, NY 14580

Tanner

Job Details: 06/12/2021

Q1 no Q2 no Q3 noReplaced ACU. Calibratee via auto diagnostic cycle. Unit tested good. Customer states trouble when washing bath rugs. Advised unit not intended to clean rubber bath mats. Reccomended woven cloth bath rugs as those materials will absorb water and balance better.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Fairport, NY 14450

Steve

Job Details: 06/12/2021

Tested ice maker in freezer and it cycled. The water valve hummed but no water came out. The fill tube heater is getting 12.5 volts and 260 ohms. The valve was getting 100 volts when calling for water. Ordering ice maker and fill tube heater. ; ordrng 1 W11496599 (Fill tube heater) and 1 W10886939 (Ice maker)

We serviced a

MAYTAG DISHWASHER

Model MDB8959SFZ4

Near Pittsford, NY 14534

Steve

Job Details: 06/12/2021

Found the control board on console was loose due to broken clip causing start button to not press correctly. Ordering console. ; ordrng 1 W10910626 (Console)

We serviced a

KITCHENAID COOKTOP

Model KICU509XBL00

Near Pittsford, NY 14534

Steve

Job Details: 06/12/2021

Ordering cook top for cracked top ; ordrng 1 WPW10396824 (Cooktop) and 1 Sh15 (Shipping)

We serviced a

WHIRLPOOL RANGE

Model MGS5752BDS20

Near Rochester, NY 14622

Evan

Job Details: 06/12/2021

Customer stating unit is experiencing long preheat times. Discovered that ignitor was failing to glow. Replaced ignitor. Tested unit. Unit tested good ; dspstn on spec-tagged invntry: 1 12400035 IGNITOR

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near West Henrietta, NY 14586

Dave F

Job Details: 06/12/2021

Unit has no error codes . Customer show me video of unit overflowing with water . Pressure dome is clear . Calibrated unit . Ran auto diagnostics. Customer will monitor.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Irondequoit, NY 14609

Steve

Job Details: 06/12/2021

The led light in fresh food section is shorted causing dim lights. The customer had gotten a parts authorization from manufacturer but is not in system. The customer is calling to get the authorization number. ; rqstng P&A on 1 W11527432 (Led module)

We serviced a

WHIRLPOOL OVEN DOUBLE

Model RBD306PDB15

Near Penfield, NY 14526

Steve

Job Details: 06/12/2021

Customer states the controls and oven shut off randomly. The controls are no longer available. No charge

We serviced a

KITCHENAID MICROWAVE

Model KMBD104GSS01

Near Fairport, NY 14450

Steve

Job Details: 06/12/2021

Found door not closing all the way causing no heat. Found some grease substance on the switches. Removed it. Tested multiple times and it heated as expected.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Honeoye Falls, NY 14472

Dave F

Job Details: 06/12/2021

Replaced wash sump and tested unit in diagnostics unit tested good.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HZ4

Near West Henrietta, NY 14586

Dave F

Job Details: 06/12/2021

Light bulb will not turn off .unit needs new control . For traic being blown . Ordering control W10892389; schdld next appmnt for 6/25 FRI !

We serviced a

MAYTAG DRYER

Model MED7230HC1

Near Rochester, NY 14612

Tanner

Job Details: 06/12/2021

Q1 no Q2 no Q3 noComplaint of air flow error message. Complaint of unit shutting off mid cycle.Customer states they clean venting. Following stored errors:F3E2 open or shorted moisture sensor.Measured following resistance of exhaust thermistor at 9.3 kOhms and inlet thermistor at 40kOhms. These are valid measurements at temp of approx 80 degrees. Customer running dryer on arrival. Ran several minutes of air only to equalize temps. Thermistors testing good. Advised customer that venting needs to be serviced or consider changing vent path as curremt venting runs span of the house. Moisture sensor error will cause machine to disable cycle. Confirmed continuity through moisture circuit and tested good. ACU not reading circuit. Ordering ACU.; ordrng 1 W10106710 (Test kit) and 1 W11526004 (ACU)

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Webster, NY 14580

Tanner

Job Details: 06/12/2021

Q1 no Q2 no Q3 noStarted load of laundry. Will stop minutes into cycle and does nothing. Has to power cycle unit to unlock laundry. PF error displays. Following stored errors:None.Ran auto diagnostic and completes without error. Confirmed 120 VAC from outlet and outlet polarized. Customer states this error occurs on multiple outlets. ACU reading power failure even though power is fine. Ordering ACU. ; ordrng 1 W11322903 (ACU)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FBS01

Near Webster, NY 14580

Steve

Job Details: 06/12/2021

Found fill tube heater broken causing no ice production. Ordering fill tube with heater. ; ordrng 1 W11366500 (Fill tube heater)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF305ESS00

Near Webster, NY 14580

Steve

Job Details: 06/12/2021

Ordering gaskets for ripped gaskets. ; rqstng P&A on 2 W10830162 (Gaskets)s

We serviced a

MAYTAG WASHER

Model MVWB766FW0

Near Walworth, NY 14568

Steve

Job Details: 06/12/2021

"Ordering gearcase , motor and rotor for loud operation. ; ordrng 1 W11455453 (Gearcase) and 1 W10754158 (Stator) and 1 W10754161 (Rotor)"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS0

Near Webster, NY 14580

Evan

Job Details: 06/12/2021

Replaced spray arms due to original spray arms being clogged. Replaced arms. Unit tested good

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Canandaigua, NY 14424

Dave F

Job Details: 06/12/2021

F5E2 lid lock failure . Tested lid lock in diagnostics would not work. Replaced lid lock with part from stock W10810403 . Calibrated unit and ran auto diagnostics. Unit tested good . ; used 1 W10810403 (LID LOCK ASSY) from stock

We serviced a

KITCHENAID FREEZER

Model KRSF505ESS00

Near Webster, NY 14580

Evan

Job Details: 06/12/2021

Replacing doors due to ice maker harness having multiple broken wires. Replaced doors. Tested ice maker and dispenser. Unit tested good

We serviced a

WHIRLPOOL DRYER

Model CED7006GW

Near Spencerport, NY 14559

Tanner

Job Details: 06/12/2021

Q1 no Q2 no Q3 noComplaint of no operation. Started unit and unit started working on first attempt. Confirmed 240 VAC. Trimmed venting. Ran unit for approx 20 minutes. Unit working as designed. Custpmer did throw the breaker when issue initially happened. If breaker tripping randomly or not indicating it tripped but resetting breaker fixes issue advised customer seek electrician.

We serviced a

MAYTAG RANGE

Model MER6600FZ1

Near Geneseo, NY 14454

Dave F

Job Details: 06/12/2021

Wrong control came in. Ordering W11092468; ordrng 1 W11092468 (cntrl-elec)

We serviced a

WHIRLPOOL DISHWASHER

Model MDB4949SKW0

Near Hamlin, NY 14464

Dave L

Job Details: 06/10/2021

Inspected unit for leaks. Found soap build up sitting diagnostics Likely causing the leak. Cleared suds. Customer to monitor

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ03

Near Rochester, NY 14612

Dave L

Job Details: 06/10/2021

Door was not the correct color. Re ordered door ; ordrng 1 LW11026425 (Door)

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29PBMS02

Near Rochester, NY 14612

Dave L

Job Details: 06/10/2021

Unit is not cooling in the freezer properly. Unit is restricted based on pressures in test 4 ordering 3 way valve and drier. Documented findings with techline SR7728637633; ordrng 1 W11094466 (Valve) and 1 wpw10143759 (Drier)

We serviced a

WHIRLPOOL DRYER

Model WED7500GC0

Near Leicester, NY 14481

Dave F

Job Details: 06/10/2021

Strike needs to be replaced was cracked went to adjust the strike and it Broke .unit needs strike customer will talk to rent a center .customer doesnt have money didnt know we were coming . Rent a center just set everything up didnt know thats what they did . . Customer is going to call rent a center in Warsaw .

We serviced a

WHIRLPOOL DISHWASHER

Model NA&/):73

Near Rochester, NY 14626

Dave L

Job Details: 06/10/2021

Pulled out dishwasher to check for leaks. Dishwasher was not leaking anywhere. Customer will need a plumber to investigate further.

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Rochester, NY 14612

Dave L

Job Details: 06/10/2021

The customer was using the machine with the spin selection at 1. This was resulting in poor performance. Recommending they use a higher spin speed. Unit checks ok

We serviced a

MAYTAG DRYER

Model MGDB835DW4

Near Rochester, NY 14612

Dave L

Job Details: 06/10/2021

Replaced radiant sensor due to intermittent heating issue. Customer to monitor.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ

Near Rochester, NY 14626

Dave L

Job Details: 06/10/2021

Freezer would not close due to the left hand rail screw interfering with slides. Re fastened screw. Door shuts properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHV00

Near Rochester, NY 14624

Dave L

Job Details: 06/10/2021

Replaced condenser fan and inverter due to unit not cooling

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Rochester, NY 14607

Dave L

Job Details: 06/10/2021

Checked unit due to poor cleaning. No errors in diagnostics. Unit passed auto test. Recommending customer use 2nd rinse option for better results. Unit checks ok.

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ2

Near Rochester, NY 14626

Dave L

Job Details: 06/10/2021

Left caps with customer

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Webster, NY 14580

Evan

Job Details: 06/10/2021

"Customer is stating that unit is experiencing issue spinning and draining loads still. Checked for error codes. Unit was displaying 2 codes F7e6 for a motor fault and also f7e7 for motor failure to reach target rpm. Ran diagnostic cycle. Unit completed cycle as it should. Ran tachometer verification test. unit passed test. Based on fault codes motor is not spinning out correctly. Same fault codes are appearing as prior visit. Ordering motor , capacitor and actuator ; ordrng 1 W10913953 (ACTUATOR ) and 1 W11428524 (CAPACITOR ) and 1 W11497303 (MOTOR), dspstn on spec-tagged invntry: 1 W11307244 LATCH"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Webster, NY 14580

Evan

Job Details: 06/10/2021

"Customer is stating that door will not close. Tech removed door gasket and door was able to shut as it should. With door gasket installed door will not shut. Replaced gasket with new gasket but unit is still experiencing same issue. Inspected springs and pulley all are functioning as they should. Hinge is only part that can be causing issue. Ordering hinges. ; ordrng 1 WP8534853 (HINGE RIGHT ) and 1 WP8534854 (HINGE LEFT ), used 1 W11177741 (GASKET) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM354DSS4

Near Rochester, NY 14617

Evan

Job Details: 06/10/2021

Customer stated that unit was not draining and hose was replaced recently. Removed water inside sump. Checked pump for debris. Discovered that pump impeller is too weak to remove water from cabinet. Ordering drain pump. Quoted $76.40 for labor upon return visit ; ordrng 1 W10914557 (DRAIN PUMP )

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Rochester, NY 14610

Evan

Job Details: 06/10/2021

Customer stated that unit would not fill correctly. Unit had code 6-2 fill valve electrical problem displayed. Discovered that black inlet hose that runs from fill valve to fill assembly was kinked and was restricting water flow. Straightened hose and tested unit multiple times. Unit is now filling as it should. Unit tested good

We serviced a

WHIRLPOOL RANGE

Model WFE515S0EW1

Near Penfield, NY 14526

Evan

Job Details: 06/10/2021

Customer is stating that burner is not operating. Discovered that burner coil has broken causing issue. Ordering replacement burner ; ordrng 1 W11047722 (RF BURNER )

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Williamson, NY 14589

Evan

Job Details: 06/10/2021

Customer stated that door would not shut. Discovered that door stop on Hinge to remove door was pinched and unable to move. Actuated hinge and straightened door stop. After doing so was able to reinstall door properly. Door now opening and closing as it should. Unit tested good

We serviced a

MAYTAG REFRIGERATOR

Model MFF2258VEW3

Near Rochester, NY 14609

Steve

Job Details: 06/10/2021

"Found the freezer evaporator was not defrosting. Forced heater on at control and heater worked. Removed frost and replaced main co tool for not self defrosting. ; used 1 WPW10503278 (Jazz board), and 1 Sh15 (Shipping) from stock"

We serviced a

KENMORE WASHER

Model 11027422600

Near Churchville, NY 14428

Steve

Job Details: 06/10/2021

"Found the drive tube has broken gear causing no spin. The transmission is also missing a bolt. Ordering drive tube and bolt. The coupler will need to be replaced. Returning with transmission in case it is needed. ; ordrng 1 W10820043 (Drive tube) and 1 WP3400516 (Bolt), dspstn on spec-tagged invntry: 1 285753A COUPLING"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Rochester, NY 14610

Steve

Job Details: 06/10/2021

Found the damper is noisy. Ordering damper. ; ordrng 1 W11164593 (Damper)

We serviced a

MAYTAG WASHER

Model MHW6000XW2

Near Rochester, NY 14607

Evan

Job Details: 06/10/2021

Parts ordered by previous tech are not what is needed to correct issue. Unit is in need of motor control unit this is causing issue. Ordering MCU ; ordrng 1 WPW10374126 (MOTOR CONTROL UNIT )

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Pittsford, NY 14534

Steve

Job Details: 06/10/2021

Found the ice maker not calling for water. Ordering icemaker. ; ordrng 1 W10882923 (Ice maker) and 1 Sh15 (Shipping)

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Rochester, NY 14625

Steve

Job Details: 06/10/2021

Replaced door switch for broken tab on switch. The dryer tested good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF590SAJM0

Near Pittsford, NY 14534

Steve

Job Details: 06/10/2021

Replaced motor and control for motor not starting. The dishwasher is testing good. ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR

We serviced a

WHIRLPOOL DRYER

Model MED6200KW0

Near Pittsford, NY 14534

Steve

Job Details: 06/10/2021

Found the door was twisted and bottom of door was sticking out and not closing properly. Bent door back to position and the dryer tests good.

We serviced a

WHIRLPOOL RANGE

Model KCGC500JSS0

Near Canandaigua, NY 14424

Dave F

Job Details: 06/10/2021

Right front burner not lighting everytime. Removed burner and readjusted it to get a good ground . Tested multiple times and tested good

We serviced a

WHIRLPOOL FREEZER

Model WZF34X18DW04

Near Lima, NY 14485

Steve

Job Details: 06/10/2021

Replace door hinge with widened holes for adjustment and the door is now closing properly.

We serviced a

MAYTAG DRYER

Model LDG9306AAE

Near Fairport, NY 14450

Steve

Job Details: 06/10/2021

Replaced blower for loud bearing in blower. The dryer tests good

We serviced a

MAYTAG DISHWASHER

Model MDB8959SFH4

Near Palmyra, NY 14522

Dave F

Job Details: 06/10/2021

Drain pump is seizing up . Hit drain pump and it started draining . Ordering drain pump ; ordrng 1 WPW10348269 (drain pump)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ00

Near Manchester, NY 14504

Dave F

Job Details: 06/10/2021

"Frost build up in freezer . Customer spoke of ice dispenser door keeps opening . The frost could be caused by this letting the warm air in . Ordering pad for ice dispenser, UI and separator . ; rqstng P&A on 1 W11265135 (panel-ui) and 1 WPW10353552 (separator) and 1 WPW10353848 (pad)"

We serviced a

MAYTAG WASHER

Model MHW3505FW1

Near Rochester, NY 14609

Evan

Job Details: 06/10/2021

Replacing control panel and ACU due to unit failing to respond to commands. Replaced control. Ran diagnostic test cycle. Unit tested good

We serviced a

AMANA DRYER

Model NGD4655EW2

Near Rochester, NY 14609

Evan

Job Details: 06/10/2021

Customer stating unit will not tumble or dry discovered that motor is seized and will not move. Ordering motor and blower ; ordrng 1 279827 (MOTOR) and 1 WP694089 (BLOWER WHEEL )

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW1

Near Avon, NY 14414

Steve

Job Details: 06/10/2021

Replaced gearcase for noisy bearing inside gearcase. The washer tests good

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DWH5

Near Marion, NY 14505

Dave F

Job Details: 06/10/2021

Replaced both adjusters on top rack . Rack is now working as expected

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Palmyra, NY 14522

Dave F

Job Details: 06/10/2021

Ice maker cycling but not calling for water . Jumped L and V water valve turned on and was working . Unit needs ice maker . Customer is going to think about repair . ; rqstng P&A on 1 W10882923 (icemaker)

We serviced a

WHIRLPOOL WASHER

Model WTW6200VW0

Near Phelps, NY 14532

Dave F

Job Details: 06/10/2021

Could not get basket out . Called EE tried different things I could not get it out . Put PB blaster in the bearing to help loosen it up for next trip; schdld next appmnt for 6/16 WED !

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Lyons, NY 14489

Dave F

Job Details: 06/10/2021

"Replaced gearcase for unit leaking past the tub seal .cam and belt for being covered in oil and slipping . If any more problems persists order suspension. Model and serial tag has fallen off ; used 1 WPW10006384 (BELT), and 1 W10721967 (CAM) from stock"

We serviced a

WHIRLPOOL OVEN

Model WFG525S0HZ1

Near Rochester, NY 14605

Evan

Job Details: 06/04/2021

Customer stating they can smell gas inside the oven while not in use. Unit had been tagged not to use by local gas company. Bubble tested fittings and connections at regulator unit is not leaking at regulator. Tested orifice connections for bake and broil inside oven. Unit was not leaking inside oven from either bake or broil orifice. Checked connections at upper burner bar. Could not find leak at burner bar. Tech cannot find leak at this time. Advised customer to contact local gas company and have them out for reinspection of unit

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Webster, NY 14580

Evan

Job Details: 06/04/2021

Customer is stating unit is not spinning correctly. In some cases unit will not spin out load correctly and will continue to display washing in display and never advance. In other cases unit will advance to final spin and will display 1 minute left in Display but will continue to spin for up to 15 mins. Checked for error codes. Unit was displaying code f3e1 for pressure system fault. Confirmed that pressure switch line didnt have any breaks or holes in line itself. Ordering control and pressure switch ; ordrng 1 W11316246 (PRESSURE SWITCH ) and 1 W11322903 (CONTROL )

We serviced a

MAYTAG MICROWAVE

Model MMV4207JZ0

Near Webster, NY 14580

Evan

Job Details: 06/04/2021

Customer is concerned that unit is not heating correctly compared to old unit. States that when heating certain items amount of time will need to be extended due to time being cold still. Checked unit for error codes. No codes present. Tested unit with cup of water and ran unit on 100% cool power for 1 minute. Tested unit this way multiple times. Unit is heating cup of water as it should. Advised customer unit is working as it should to correct issue technician suggested increasing time when heating items.

We serviced a

GE DRYER

Model GTD75ECPLDG

Near Rochester, NY 14611

Evan

Job Details: 06/04/2021

Replacing control due to unit failing to respond to commands. Replaced control and programmed. When testing unit unit began to produce noise. Discovered that unit needs bearing kit. Ordering bearing ; ordrng 1 WE3M33 (DRIVE ASSEMBLY )

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Rochester, NY 14615

Evan

Job Details: 06/04/2021

Customer stated unit was producing noise. Discovered that left side roller was seized. Replaced rollers. Tested unit. Unit tested good; used 1 349241T (ROLLER-SUPPORT 2PK) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5105HC0

Near Rochester, NY 14616

Evan

Job Details: 06/04/2021

"Customer stated that initial was producing squealing noise while in high spin. Checked for error codes. No codes present. Ran diagnostic cycle unit completed cycle as it should. Ran unit on high spin in manual test mode could hear squealing noise customer referred to noise tech is heating multiple noises. Main noise is coming from motor other squealing is coming from transmission. Ordering motor and transmission ; ordrng 1 W11026785 (MOTOR ), dspstn on spec-tagged invntry: 1 W11423758 GEARCASE"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Rochester, NY 14626

James

Job Details: 06/04/2021

Q1 n. Q2 n. Q3 n. Replaced controls and freezer harness. Unit began cooling once powered on. Customer is to monitor defrost.

We serviced a

GE WASHER

Model GTW750CPLDG

Near Rochester, NY 14611

Evan

Job Details: 06/04/2021

Customer stated that unit was leaking water. Ran test cycle and discovered that drain is backing up into sink and overflowing this is causing leak. Advised customer to contact Plumber. Unit itself tested good

We serviced a

KITCHENAID 50#IM 18' FS

Model KUIC18NNXS0

Near Rochester, NY 14610

James

Job Details: 06/04/2021

Q1 n. Q2 n. Q3 n. Replaced heater grid and tested. Verified unit is cooling. Unit functions properly. One year warranty on repair.