Near Rochester, NY 14611
Evan
Job Details: 04/18/2019
DRYER MAYTAG MEDC465HW0 "Customer stated unit was not heating. Went to check incoming voltage discovered that L2 had burned up at terminal block causing unit not to heat. Unit needs new cord Ordering cord ; ordrng 1 PT220L (3 WIRE POWER CORD ), dspstn on spec-tagged invntry: 1 279838 ELEMENT"
Near Brockport, NY 14420
Gary
Job Details: 04/18/2019
RANGE WHIRLPOOL WFG525S0HZ1 "FL burner is not lighting consistently, ordering burner assy.; ordrng 1 W11197500 (holder-orf) and 1 W11246789 (igntr-surf) and 1 WPW10515455 (burnr-head)"
Near Rochester, NY 14612
Gary
Job Details: 04/18/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Auger motor has seized up due to moisture buildup ordering auger motor and sealant for mullion. ; ordrng 2 8201711 (adhesive)s and 1 WPW10317991 (motor)
Near Rochester, NY 14626
Evan
Job Details: 04/18/2019
WASHER WHIRLPOOL WTW5000DW2 Replacing control board due to unit flashing f5e3 error code even after replacing latch. Replaced control Ran diagnostic cycle Unit tested good
Near Rochester, NY 14621
Evan
Job Details: 04/18/2019
DRYER GE DCVH680GJ1MR Unit is still experiencing same issue. Issue with door has been fixed door is no longer opening during cycle. Unit is shutting off during cycle. Motor is failing causing issue. Motor is overheating causing unit not to spin. Quoted customer to replace motor WE17X23463 (motor) $ 130.00 WE16X20393 (blower wheel) $25.00 Labor $74.90 Customer has decided to replace machine and does not want to proceed with repair
Near Webster, NY 14580
Evan
Job Details: 04/18/2019
DRYER MAYTAG MGD4200BG0 Customer stated door is not closing properly. Upon inspection discovered that hinge inside door was failing causing door to sag therefore not shutting properly.Ordering inner door assembly ; ordrng 1 W11229601 (DOOR ASSEMBLY) and 1 WPW10208398 (HINGE CAP) and 1 WPW10208415 (HINGE BASE ) and 1 WPW10208419 (HINGE PLATE)
Near Rochester, NY 14622
Evan
Job Details: 04/18/2019
DISHWASHER WHIRLPOOL WDT750SAHV0 Customer stated unit was not draining. Upon arrival unit was full of water. Vacuumed water from unit.Removed pump to inspect impeller. Ran drain cycle with pump uninstalled to observe impeller.Impeller would not spin. Replaced pump Ran diagnostic cycle Unit tested gold
Near Webster, NY 14580
Evan
Job Details: 04/18/2019
WASHER WHIRLPOOL WTW6200VW0 Customer stated that unit was flashing SD error code every time unit was going into spin cycle. Removed basket to inspect drive shaft. Shaft was corroded causing wash basket not to move freely. Unit needs bearing and drive shaft kit. Customer does not want to proceed with repair due to age of machine.Collecting service call fee
Near Webster, NY 14580
Evan
Job Details: 04/18/2019
WASHER WHIRLPOOL MVWX655DW1 Customer stated they were experiencing issues with dispenser drawer. Upon inspection discovered that detergent marker for drawer was falling out of place causing drawer not to open. Removed drawer Reseated detergent marker Reinstalled drawer Checked for error codesNo codes present Ran test cycle Unit tested good
Near Rochester, NY 14622
David
Job Details: 04/18/2019
REFRIGERATOR WHIRLPOOL WRS325SDHB00 Gallon bin on door has a broken support and is unusable. Crisper shelf has also split preventing the crisper fro. Opening ordering shelf parts.; rqstng P&A on 1 W11162439 (CRISPER) and 1 W11239961 (BIN)
Near Webster, NY 14580
David
Job Details: 04/18/2019
RANGE WHIRLPOOL WFG540H0ES1 Unit is not getting a strong spark and is not igniting all the time. Ordering DSI board. Part covered per KB; ordrng 1 WPW10511278 (module-spk)
Near Rochester, NY 14624
Gary
Job Details: 04/18/2019
REFRIGERATOR MAYTAG MBF1952VEW1 "Defrosted ice from top of evap, customer was gone for 7 weeks, did not defrost correctly."
Near Rochester, NY 14624
Gary
Job Details: 04/18/2019
DISHWASHER AMANA ADB1400AGW0 "Ran diagnostics, no error codes, advised customer to run hi temp wash and heated dry. Customer only tried 1 hr was. Advised to use normal and heated dry"
Near Rochester, NY 14622
Gary
Job Details: 04/18/2019
REFRIGERATOR WHIRLPOOL WRS571CIDM01 "Unit was producing ice when I arrived, checking okay, customer to watch. Charged service call only."
Near Rochester, NY 14618
Evan
Job Details: 04/18/2019
DRYER MAYTAG MEDX600XW0 Installed dryer repair kit due to unit squeaking while spinning. Replaced all parts included in kit Ran test cycle Unit tested good ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT
Near Rochester, NY 14617
David
Job Details: 04/18/2019
WASHER WHIRLPOOL WTW4816FW2 Replaced control that was unresponsive. Unit tested good. Customer was not home for a signature.
Near Rochester, NY 14616
Gary
Job Details: 04/18/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Refrigerator is running warm, customer claims freezer is running warmer than it should. Checked refrigerant pressures pressures were within range. Re-ordering controls and ordering thermistors; rqstng P&A on 1 W10789393 (cntrl-elec) and 1 W10837236 (harns-wire)"
Near Rochester, NY 14610
David
Job Details: 04/18/2019
WASHER MAYTAG MVWC565FW1 Replaced latch that wasn't locking. Unit tested good. Customer was not home for a signature
Near Rochester, NY 14610
Steve
Job Details: 04/18/2019
DISHWASHER KENMORE 66513403N410 Replaced drain hose with same result. Tried the new pump no change. Put old pump back on. Ordering other drain hose. ; ordrng 1 WPW10545278 (hose-drain)
Near Rochester, NY 14612
David
Job Details: 04/18/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Wheels have sunken into the linoleum floor making it difficult to move. This is due to small tolerance under the unit and a soft floor. Unit is sitting as designed.
Near Rochester, NY 14607
Steve
Job Details: 04/18/2019
WASHER WHIRLPOOL CAE2745FQ0 Found coin chute not always activating control. Ordering chute. ; ordrng 1 W11126319 (coin chute)
Near West Henrietta, NY 14586
Steve
Job Details: 04/18/2019
WASHER MAYTAG MVWB450WQ2 Found bearing is loud. Replaced bearing and the washer tested good. Recommended customer to wait until tomorrow to wash clothe to let glue on tub seal to dry. ; used 1 W10435302 (BEARING) from stock
Near Mendon, NY 14506
Steve
Job Details: 04/18/2019
REFRIGERATOR AMANA ARB2117AB Replaced start device for compressor not starting. The refrigerator tested good.
Near Pittsford, NY 14534
Steve
Job Details: 04/18/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Replaced water tube to ice maker for leaking. The refrigerator tested good.
Near Rochester, NY 14616
Gary
Job Details: 04/18/2019
DISHWASHER AMANA ADB1400AGW0 "Replaced leaking drain line, checked okay"
Near Hamlin, NY 14464
Gary
Job Details: 04/18/2019
RANGE WHIRLPOOL KSIB900ESS2 "Customer was using nonferrous pans and induction burners would not work, customer education."
Near Pittsford, NY 14534
Steve
Job Details: 04/18/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "S38253The drain tube in the freezer was plugged with ice, causing ice accumulation in the defrost tray and the freezer floor.I Replaced the drain tube and removed all the ice accumulation in the freezer.The refrigerator checks good.; used 1 W10619951 (TUBE-DRAIN) from stock"
Near Rochester, NY 14620
Steve
Job Details: 04/18/2019
DISHWASHER WHIRLPOOL WDF540PADW3 The unit was leaking out the front center of door. Raised back legs and lowered front legs to push water toward rear of dishwasher.
Near Hilton, NY 14468
David
Job Details: 04/18/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Replaced drain tube due to unit leaking on the floor. Customer to monitor.; used 1 W10619951 (TUBE-DRAIN) from stock
Near Canandaigua, NY 14424
Dave
Job Details: 04/18/2019
FREEZER WHIRLPOOL WRT518SZFM00 Freezer door not shutting correctly. The installers had switched the doors . The freezer door hinge was not in the correct position . Moved to right spot and tightened. Tested door tested good .
Near Canandaigua, NY 14424
Dave
Job Details: 04/18/2019
WASHER MAYTAG MVWB835DW3 Replaced user interface for not responding correctly. Calibrated and ran in auto diagnostics. Tested unit . Tested good .
Near Rochester, NY 14624
Steve
Job Details: 04/18/2019
50#IM 15" FS ADMIRAL NA123 Rescheduled due to late ; schdld next appmnt for 4/18 THU !
Near Lyons, NY 14489
Dave
Job Details: 04/18/2019
WASHER WHIRLPOOL WTW7300DW0 Replaced user interface. Calibrated unit . Ran in auto diagnostics. Tested good .Called techline SR 7724640297 . Documented findings
Near Macedon, NY 14502
Dave
Job Details: 04/18/2019
REFRIGERATOR KITCHENAID KBSD606ESS01 Replaced grill on bottom front of refrigerator.
Near Macedon, NY 14502
Dave
Job Details: 04/18/2019
RANGE KITCHENAID KSDB900ESS2 Sticker on Burner knob looks like it was moved causing it to look wrinkled. Tried to move the sticker would not move . Sticker is cosmetic customer is going to call kitchen aid to see if they can get a new knob .
Near Fairport, NY 14450
Dave
Job Details: 04/18/2019
DRYER MAYTAG MEDB835DW4 Dryer squeaking while running .tighten all screws on back .opened up dryer found the noise was coming from a loose screw that holds the element to the floor panel . Tested unit tested good .; dspstn on spec-tagged invntry: 1 W10837240 PULLEY-IDLER
Near Fairport, NY 14450
Dave
Job Details: 04/18/2019
DISHWASHER WHIRLPOOL GU2451XTST1 Replaced bi metal due to unit not operating. Ohm out vent . Tested good . Tested unit . Tested good .
Near Rochester, NY 14606
Steve
Job Details: 04/18/2019
DRYER WHIRLPOOL WED8500DC4 Found the white fuse on the blower is open preventing use of dryer. Replaced fuse. Tested airlow with vent tester and
Near Rochester, NY 14624
Steve
Job Details: 04/18/2019
DISHWASHER MAYTAG MDB4949SDZ0 Found grease plugged the drain under the sink. Removed grease and the dishwasher tested good.
Near Rochester, NY 14612
David
Job Details: 04/17/2019
REFRIGERATOR MAYTAG MBF2258FEZ02 Installed new door. New door was also dented. Re ordering door.; ordrng 1 W1130120 (DOOR) and 1 WPW10612926 (nameplate)
Near Rochester, NY 14626
David
Job Details: 04/17/2019
REFRIGERATOR WHIRLPOOL KRFF707ESS01 Sr7724629369Fresh food evaporator is frozen on the right side. Ordering cover and harness per tech line. Switch to 8 hour defrost mode. ; ordrng 1 W11033168 (harns-wire) and 1 W11211387 (EVAP COVER)
Near Rochester, NY 14625
David
Job Details: 04/17/2019
REFRIGERATOR KITCHENAID KFIS29BBMS03 Water dispenser paddle is sticking. Ordering paddle switch. ; ordrng 1 WPW10346924 (pad)
Near Rochester, NY 14610
David
Job Details: 04/17/2019
WASHER MAYTAG MVWC565FW1 Unit will not lock ordering latch. ; ordrng 1 W11307244 (LATCH)
Near Rochester, NY 14612
Gary
Job Details: 04/17/2019
REFRIGERATOR KENMORE 106.742344 "Icemaker is not cycling, ordering icemaker.; ordrng 1 4211173 (sub 4317943)"
Near Rochester, NY 14609
Gary
Job Details: 04/17/2019
REFRIGERATOR WHIRLPOOL ED5VHEXVQ00 "Watervalve is leaking and unit needs an ice door kit, ordering parts.; ordrng 1 8201756 (ice dor kt) and 1 W10408179 (water vavle asm)"
Near Rochester, NY 14616
Gary
Job Details: 04/17/2019
WASHER MAYTAG MVWB835DC3 "Replaced control, ui is not accepting commands, ordering ui.; ordrng 1 W11120178 (console)"
Near Rochester, NY 14608
Evan
Job Details: 04/17/2019
RANGE FRIGIDAIRE FFGF3011LWJ Complaint is that unit was completely dead. Tested all of units functions Tested all 4 burners. Burners are lighting as they should. Tested bake cycle and broil cycle. Both are lighting and functioning as they should. Could not find issue with stove while in home. Unit testing good
Near Rochester, NY 14612
Gary
Job Details: 04/17/2019
WASHER MAYTAG MVWC416FW1 Agitator broke ordering wash plate agitator and bolts.; rqstng P&A on 1 W10772621 (screw) and 1 W10836692 (agitator) and 1 W10846191 (washplate)
Near Rochester, NY 14622
Evan
Job Details: 04/17/2019
DRYER MAYTAG MDE308DAYW Customer stating unit is producing whining noise while drum is spinning. Upon inspection discovered that idler pulley was sticking possibly causing noise. Replaced pulley but could still hear noise. Uninstalled drum and ran unit empty. Noise is coming from motor. Quoted customer to replace motor also. WP2200376 motor $ 130.00Customer does not want to proceed at this time due to cost of motor Collecting service call fee and labor for pulley installation. ; used 1 WP37001287 (IDLER PULLEY &SHAFT ) from stock
Near Rochester, NY 14623
Steve
Job Details: 04/17/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ01 Compressor hesitates to turn on and does not run at expected amps. Replacing compressor and filter dryer.; ordrng 1 W10309988 (compressor) and 1 WPW10143759 (dryer)
Near Rochester, NY 14617
Evan
Job Details: 04/17/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 Customer stating items are coming out wet and unit is not cleaning as well as it should. Ran diagnostic cycle. Unit was displaying f7e1 error code (no heat ) Ran diagnostic cycleHeater is functioning as it should after cycle. Spoke with customer about running hot water at sink due water temp possibly shutting heater off. Also discovered customer was not using rinse aid. Recommending use of rinse aid and hi temp wash cycle.Unit testing good otherwise ; dspstn on spec-tagged invntry: 1 W11087376 PUMP&MOTOR
Near Rochester, NY 14612
David
Job Details: 04/17/2019
MICROWAVE WHIRLPOOL WMH78019HZ "Replaced interlocks and fuse due to door sensing error. Unit tested good. ; used 1 W11244490 (INTERLOCK), and 1 WPM0805102 (FUSE, CERAMIC) from stock"
Near Rochester, NY 14605
David
Job Details: 04/17/2019
REFRIGERATOR WHIRLPOOL ET8WTKXKQ10 Defrost drain was clogged causing a water leak in the ff. Cleaned drain line.
Near Webster, NY 14580
David
Job Details: 04/17/2019
MICROWAVE WHIRLPOOL WMH32519CS1 Installed build for customer; dspstn on spec-tagged invntry: 2 8206232A BULB
Near Geneseo, NY 14454
Steve
Job Details: 04/17/2019
REFRIGERATOR MAYTAG MFI2569VEM4 Found high voltage board not sending power to rest of refrigerator. Ordering main control. ; ordrng 1 WPW10312695 (electronic control)
Near Penfield, NY 14526
David
Job Details: 04/17/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Replaced ice maker due to lost position error. Labor and SC are atec warranty.
Near Rochester, NY 14626
David
Job Details: 04/17/2019
DRYER MAYTAG MGD5500FC0 Poor adjustment of the feet were causing a loud vibration near the blower. Noise went away after adjustment.
Near Honeoye Falls, NY 14472
Steve
Job Details: 04/17/2019
RANGE WHIRLPOOL WEG750H0HZ Replaced cooling fan due to error codes and faulty part. Unit testing good.
Near Henrietta, NY 14467
Steve
Job Details: 04/17/2019
OVEN WHIRLPOOL WFE510S0HB1 "Disconnected wire caused bake igniter to malfunction. Secured connection, unit testing good."
Near North Chili, NY 14514
Steve
Job Details: 04/17/2019
WASHER MAYTAG MVWX655DW Unit would not spin. Replaced hub. Unit testing good. ; used 1 W10528947 (HUB) from stock
Near Rochester, NY 14624
Gary
Job Details: 04/17/2019
REFRIGERATOR WHIRLPOOL WRT318FZDM00 "Evap fan is not running, picked up evap fan and repair. Tests okay.; pckd up 1 WP2315539 (motor-evap)"
Near Rochester, NY 14617
Gary
Job Details: 04/17/2019
WASHER WHIRLPOOL WTW5600XW3 Tightened bolt on the drive pully that had come loose. Tested and calibrated.
Near Rochester, NY 14612
Gary
Job Details: 04/17/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Repaired finding fresh food door that was not closing properly.
Near Marion, NY 14505
Evan
Job Details: 04/17/2019
WASHER MAYTAG MVWC500VW1 Customer is stating unit is still not spinning out correctly items are still coming out wet. Ran unit on spin. Discovered that clutch is failing. Ordering clutch ; ordrng 1 WP8299642 (CLUTCH)
Near Fairport, NY 14450
Evan
Job Details: 04/17/2019
WASHER WHIRLPOOL WFW87HEDC1 Unit was flashing f9e1 error code unit would not drain. Pump is failing. Vaccumed water from unit. Did not have correct pump to install ordering correct pump returning 4/18; ordrng 1 WPW10605427 (DRAIN PUMP)
Near Rochester, NY 14609
Steve
Job Details: 04/17/2019
WASHER WHIRLPOOL MVWC565FW1 Ran diagnositcs and unit checks good. Found the waster had been shut off to the washer after some plumbing work had been done. Turned water on and the washer tested good.
Near Victor, NY 14564
Dave
Job Details: 04/17/2019
WASHER WHIRLPOOL WTW6600SW2 Washer has F68 error code pressure sensor out of range Washer gives customer F1 error code . Washer needs new control WPW10189966 ordering control; ordrng 1 WPW10189966 (cntrl-elec)
Near Pittsford, NY 14534
Steve
Job Details: 04/17/2019
WASHER WHIRLPOOL WFW9200SQ00 Removed debris that was causing pump to drain slow and leave water in tub. Unit testing good.
Near Honeoye Falls, NY 14472
Steve
Job Details: 04/17/2019
DISHWASHER WHIRLPOOL KDFE104DSS1 Replaced drain pump for not draining. The dishwasher tested good ; dspstn on spec-tagged invntry: 1 WPW10348269 DRAIN PUMP
Near Lima, NY 14485
Steve
Job Details: 04/17/2019
WASHER WHIRLPOOL WTW5000DW2 Replaced control and water valve for persistent long fill error codes. filled and agitated The washer filled to proper level and started agitating.
Near Canandaigua, NY 14424
Dave
Job Details: 04/17/2019
REFRIGERATOR JENN AIR JFC2290REY00 Damper was making a lot of noise . Replaced damper . Customer changed water tap for slow water . Tested unit tested good .
Near Geneva, NY 14456
Dave
Job Details: 04/17/2019
WASHER WHIRLPOOL WTW4816FW2 Washer not turning on . Washer was leaking . Customer found leak . Control led light wasn't on . Unplugged and reseated wires on the control .Plugged unit back in . Turned on and calibrated washer and ran auto diagnostics . Washer tested good .
Near Canandaigua, NY 14424
Dave
Job Details: 04/17/2019
WASHER WHIRLPOOL WFC7500VW2 Drain pump not turning on called techline SR 7724634300 . Ohm pump from wire harness was open . Replaced pump . Checked the wire harness tested good . Ran washer in test mode . Tested good .
Near Mount Morris, NY 14510
Steve
Job Details: 04/17/2019
OVEN WHIRLPOOL WFG530S0ES0 Replaced main control and spark module for gas lighting and immediately turning off the range tested good.
Near Hilton, NY 14468
David
Job Details: 04/17/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Replaced right side door due to scratch.
Near Victor, NY 14564
Dave
Job Details: 04/17/2019
REFRIGERATOR GE GSCF3PGXCFWW Replaced left hand ice bin rail . Tested unit tested good .
Near Hilton, NY 14468
David
Job Details: 04/17/2019
WASHER MAYTAG MVWB765FW0 Replaced control and valve due to unit not completing cycles. Calibrated and tested.
Near Webster, NY 14580
Evan
Job Details: 04/17/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Customer stated upper rack was falling down due to adjuster wheels falling off causing rack to fall. Replaced adjusters Unit tested good
Near Webster, NY 14580
Evan
Job Details: 04/17/2019
WASHER WHIRLPOOL WFW92HEFW0 Customer stated unit was flashing f9e1 error code (long/no drain) attempted to run drain and spin unit would not drain. Checked pump for incoming voltage pump was receiving 120v. Pump itself is failing. Vacuumed out water. Replaced pump Ran diagnostic cycle Unit now draining as it should Unit tested good
Near Marion, NY 14505
Evan
Job Details: 04/17/2019
WASHER FRIGIDAIRE FAFS4073NW0 Customer stated unit was filling with water on its own. Ran diagnostic cycle. Unit displaying E11 error code for water inlet failure. Cleared code. Ran test cycle orbeseved unit filling and draining several times. Solenoid for hot and cold valve are actuating as they should. Neither valve is staying open. Can not replicate issue at this time. Just collecting service call fee customer to monitor and report back if issue is to arise again.
Near Rochester, NY 14624
Gary
Job Details: 04/16/2019
DISHWASHER KITCHENAID KDTE404DSP0 Replaced torn door gasket that was leaking. Tested okay.; used 1 W10300924V (GASKET) from stock
Near Rochester, NY 14621
Evan
Job Details: 04/16/2019
DRYER GE DCVH680GJ1MR Customer is still experiencing same issue with unit. Door is opening during cycle causing unit to stop. When restarting cycle unit will turn on but not spin drum. Swapped door to other side of unit. Switching door due to old door continually popping open during cycle. Ran unit once door was swapped for 1/2 hour unit never popped door open and completed cycle as it should. Customer to monitor and report back if issue persists. ATEC WARRANTY due to same issue from previous visit
Near Palmyra, NY 14522
Dave
Job Details: 04/16/2019
WASHER MAYTAG MHW3505FW1 Spring had fallen off the the bellow causing the bellow to be loose and leak . Replaced spring and tested unit tested good no leaks .
Near Rochester, NY 14618
Dave
Job Details: 04/16/2019
MICROWAVE KITCHENAID KMHC319ESS4 Microwave not getting as hot as it should . Checked for error codes no codes. Did a factory reset on unit . Microwave is working as it should .
Near Rochester, NY 14625
Dave
Job Details: 04/16/2019
OVEN KITCHENAID KOSE507EBL00 Replaced thermostat on rear of oven due to not heating . Tested unit . Tested good ; dspstn on spec-tagged invntry: 1 WP4449751 THRMST-FIX
Near Fairport, NY 14450
Dave
Job Details: 04/16/2019
WASHER MAYTAG MVWB835DW1 Replaced control on unit . The user interface that was sent was the wrong one . Correct part number on box wrong part . Used part from another job W11115285 that has the same user interface. Calibrated unit and ran auto diagnostics. Tested good .; used 1 W11115285 (PANEL-CNTL) from stock
Near Pittsford, NY 14534
Dave
Job Details: 04/16/2019
DISHWASHER WHIRLPOOL GU1200XTLS2 Dishwasher drains but is leaking . Needs new motor sump . Quoted customer will look into buying a new unit .
Near Pittsford, NY 14534
Dave
Job Details: 04/16/2019
REFRIGERATOR GE PS123MGTABV Refrigerator temperature in fresh food is 43 and freezer is 10 . Refrigerator needs sealed system work . Charged service call .
Near Rochester, NY 14609
Evan
Job Details: 04/16/2019
WASHER MAYTAG MVWX700XL0 Customer stating that unit is not cleaning clothes properly. Checked for error codes unit displaying off balance Load error code. (F0E5 ) Ran calibration cycleRan diagnostic cycleDuring spin potion of cycle discovered basket was wobbling during spin. Tightened drive hub Unit test good Customer is claiming they have coverage through aig contract # 311491292 customer is contacting warranty company to confirm coverage. This is why tech is marking as incomplete. Payment of $ 89.95 plustax will need to be collected if unit is out of warranty ; O-emld tckt
Near Webster, NY 14580
Evan
Job Details: 04/16/2019
WASHER WHIRLPOOL MVWX655DW1 Customer stated unit was not running correctly items were coming out wet. Upon inspection discovered that unit was displaying f7 e1 basket speed fault. Drive hub teeth are stripped causing issue. Replaced drive hub Ran calibration cycle Ran diagnostic cycle Unit tested good ; used 1 W10528947 (HUB) from stock
Near Livonia, NY 14487
Dave
Job Details: 04/16/2019
WASHER MAYTAG MVWX655DW1 Washer not turning on . Plugged everything from control but power. Control turned on and was able to get into diagnostics found error code F2E3 switch mismatch . Plugged everything back in control wouldn't turn on . Unplugged wire harness for switches on the right . Control turned on . Ordering new switches for the right side W11197418 and wire harness W11211519. Washer would not calibrate the control would just shut off . Bring control as well W11116592 ordering left switches as well W10858095 . W10584422 and harness W10786100; rqstng P&A on 1 W10584422 (switch-cyc) and 1 W10786100 (harns-wire) and 1 W10858095 (switch-cyc) and 2 W11197418 (switch-cyc)s and 1 W11211519 (harns-wire)
Near Hilton, NY 14468
David
Job Details: 04/16/2019
REFRIGERATOR WHIRLPOOL WRS325FDAB06 Replaced UI due to Igniting issue. New control working properly.
Near Rochester, NY 14626
David
Job Details: 04/16/2019
REFRIGERATOR GE GSCS3PGXCFSS Installed tube heater kit. Atec warranty. Customer to monitor for wafted.
Near Rochester, NY 14624
Shaiman
Job Details: 04/16/2019
WASHER MAYTAG MVWC465HW2 Customer concerned that water is leaking from the machine. Discovered the cold water inlet hose was not tight. Tightened hose. Unit testing good.
Near Rochester, NY 14624
Gary
Job Details: 04/16/2019
WASHER WHIRLPOOL WTW5000DW1 Replaced the a control that was constantly clicking. Calibrated and tested okay.
Near Rochester, NY 14612
Gary
Job Details: 04/16/2019
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 I eplaced dented freezer door and scratched fresh food handles.
Near Macedon, NY 14502
Evan
Job Details: 04/16/2019
OVEN WHIRLPOOL WFG515S0EW1 Customer is stating that items are coming out overcooked. Ran preheat up to 350. Took reading with digital thermometer. Unit is 20-30 degrees higher than temp being displayed on control. Calibrated unit done -20 degrees. Sensor is failing to sense temperature correctly still after calibration. Ordering temp sensor ; ordrng 1 W10833885 (TEMP SENSOR)
Near Rochester, NY 14621
Gary
Job Details: 04/16/2019
REFRIGERATOR WHIRLPOOL WRF560SMYB02 "Unit was checking okay, customer accidentally had some frozen foods holding the door open, unit was not cold enough to make ice, charged service call only."
Near Hilton, NY 14468
David
Job Details: 04/16/2019
WASHER WHIRLPOOL WTW8500BW0 Rescheduled to return with log valve. ; ordrng 1 W10853723 (valve)
Near Rochester, NY 14616
Gary
Job Details: 04/16/2019
DISHWASHER AMANA ADB1400AGW1 Repaired open connection at the watervalve causing no water to go into the dishwasher. Checked okay..; dspstn on spec-tagged invntry: 1 W10872255 VALVE