Service History 111 - Appliance Tec

We serviced a

WHIRLPOOL RANGE

Model WFG535S0LS4

Near Rochester, NY 14613

Andres V

Job Details: 02/02/2023

Rent a center stated that they opened box when unit arrived and glass fell off door also cooktop and manifold were damaged. ; ordrng 1 W11449263 (Handle assembly) and 2 WP355214 (Screw)s and 1 W11569689 (Bottom trim) and 1 W11159626 (Panel) and 1 W11454367 (Cooktop)

We serviced a

MAYTAG WASHER

Model MHW5630HC3

Near Rochester, NY 14611

Andres V

Job Details: 02/02/2023

Installed new drain pump and shock absorber. Hooked up unit to water and ran a diagnostic cycle. Unit is working properly now. ; dspstn on spec-tagged invntry: 1 W11545322 DAMPER

We serviced a

WHIRLPOOL OVEN

Model WEG745H0LZ1

Near Farmington, NY 14425

Josh Henchen

Job Details: 02/02/2023

"Customer stated they had a spill in oven, used aqua lift and followed user care guide directions manually scrapped, still not clean after 2nd attempt. Checked and found no codes, aqua lift clean is heating and cycling properly. Customer has aqua lift number to call, Range functioning properly."

We serviced a

WHIRLPOOL DRYER

Model WED4950HW

Near Churchville, NY 14428

Josh Henchen

Job Details: 02/02/2023

"Customer stated he was getting a clunking noise from front of dryer. Checked and found screw wedged between door panel and tub, removed and tested, no noise/no visible damage all functions as expected. Dryer checks good.; dspstn on spec-tagged invntry: 1 W11224254 VENT TEST KIT"

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Avon, NY 14414

Josh Henchen

Job Details: 02/02/2023

"Customer stated sayer door not staying closed. Checked and found dryer door not latching correctly. Replaced strike and latch, tested. Dryer checks good.; dspstn on spec-tagged invntry: 1 279570 LATCH/STRIKE KIT"

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Manlius, NY 13104

Chuck G

Job Details: 02/02/2023

"Customer stated that the unit is making a noise during agitation. No codes. I verified the issue. I installed the provided drain pump that insurer had sent, old pump ohmd out at 8.8/ tested bad. I could not remove the Washplate as it was stuck. Unit needs gearcase W11449840, cam W10721967, belt WPW10006384 and Washplate W10902814. ; rqstng P&A on 1 W11449840, (Gearcase) and 1 W10721967 (Cam) and 1 WPW10006384 (Belt) and 1 W10902814 (Washplate)"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW1

Near Geneseo, NY 14454

Jeremy

Job Details: 02/02/2023

Replaced faulty suspension and stripped screw. Unit checks good.; dspstn on spec-tagged invntry: 1 WP8533953 SCREW

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Rochester, NY 14606

Andres V

Job Details: 02/02/2023

Customer stated unit was giving her F6E1 for a communication error. When I arrived the UI was lit but not responding to commands. I did notice that the strip on top of UI is coming apart which caused moisture to get to the UI. ; ordrng 1 W11460908 (UI housing)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHV00

Near Rochester, NY 14624

Andres V

Job Details: 02/02/2023

"Customer stated he could not get water filter out. I diagnosed unit found that the door broke off so filter would not come out. I suggested customer gets a new filter housing, customer did not want new housing so I showed him a way he can get it out."

We serviced a

KITCHENAID RANGE

Model KSGG700ESS1

Near Baldwinsville, NY 13027

Chuck G

Job Details: 01/30/2023

Customer is still having the same issue . Error code F0E3. Control tested bad. Did not have control at time of visit. ; O-emld tckt

We serviced a

KITCHENAID DISHWASHER

Model KDTM704KPS0

Near Ontario, NY 14519

James

Job Details: 01/30/2023

Unit leaking from wash motor. Unit has outdated heating element. Need parts. ; ordrng 1 W11414076 (Motor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Syracuse, NY 13224

Chuck G

Job Details: 01/30/2023

"Customer states that unit does not cool. Upon inspection i discovered that the connector to the start device was unplugged. I reconnected the connector and compressor kicked on , evap was developing a frost pattern. Unit tested good"

We serviced a

WHIRLPOOL WASHER

Model WFW9050XW00

Near Hilton, NY 14468

Andres V

Job Details: 01/30/2023

"Customer stated unit would not finish cycle. I diagnosed unit found error code for long drain stored. I cleaned out the filter did find some debris in it, when unit was draining it was very loud to the point it was shaking the whole unit. Ordering new drain pump ; ordrng 1 WPW10730972 (Pump)"

We serviced a

MAYTAG RANGE

Model MGR7700LZ1

Near Conesus, NY 14435

Josh Henchen

Job Details: 01/30/2023

"Customer stated oven not baking. Checked and found no codes. Tried to bake and found no spark being made at ignitor. Ordering ignitor W11524031 and DSI spark module W11162730.; ordrng 1 W11162730 (Spark module, DSI) and 1 W11524031 (Ignitor)"

We serviced a

WHIRLPOOL RANGE

Model AGR5330BAS3

Near Rochester, NY 14611

Josh Henchen

Job Details: 01/30/2023

Customer stated no display on UI. Checked and found UI unresponsive. Range needs new control WPW10556708.; ordrng 1 WPW10556708 (Control)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADM3

Near Rochester, NY 14607

Josh Henchen

Job Details: 01/30/2023

"Customer stated dishwasher not working. Checked and found F6E2,F4E3,F3E3. Ran diagnostic cycle motor is not working. Dishwasher needs new Sump and motor W11025157. Cost of repair outweighs purchase of new unit."

We serviced a

WHIRLPOOL DISHWASHER

Model MDB4949SKW0

Near Hamlin, NY 14464

Andres V

Job Details: 01/30/2023

Customer complained that soap dispenser did not open up. I put unit into a diagnostic mode and ran a test cycle. Dispenser opened up and working correctly. Customer might of had a tall plate or pan and did not realize it was blocking the dispenser.

We serviced a

MAYTAG DISHWASHER

Model MDB9979SKZ

Near Hilton, NY 14468

Andres V

Job Details: 01/30/2023

Customer stated that unit worked for a few loads but then stopped draining. I diagnosed unit found that the pump was not getting any voltage. I then checked power at the ACU and it was not sending out any voltage. Unit needs new ACU ; ordrng 1 W11410063 (Acu)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ04

Near Rochester, NY 14623

James

Job Details: 01/30/2023

Unit not flowing water. Closed and opened piercing valve in basement and unit functions properly. Found ice on bottom of freezer. Inspected drain tube and found it was clear. Customer is to monitor.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Canandaigua, NY 14424

Jeremy

Job Details: 01/30/2023

Customer needs to reschedule. ; schdld next appmnt for 2/3 FRI !

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KWH0

Near Canandaigua, NY 14424

Jeremy

Job Details: 01/30/2023

Replaced warped door seal. Unit checks good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Pittsford, NY 14534

James

Job Details: 01/30/2023

Front panel screw is stripped out. Need an anchor installed in ff ceiling. ; ordrng 1 Anchor

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Scottsville, NY 14546

Jeremy

Job Details: 01/30/2023

"Replaced control per techline instructions, user interface still unresponsive. Ordering UI, harness, seal and console.; ordrng 1 W11460962 (User Interface) and 1 W11627526 (Harness) and 1 W11412696 (Console seal) and 1 W11460908 (Console)"

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH08

Near Rush, NY 14543

Jeremy

Job Details: 01/30/2023

"Fresh food temp 26 and freezer 5. Evaporator has about half frost pattern. Unit appears to have low charge. Restricted air channel in air tower to produce colder air from freezer and satisfy fresh food thermistor quicker. Customer to monitor, if problem persists possible sealed system problem."

We serviced a

ROPER DRYER

Model RED4516FW

Near Syracuse, NY 13210

Chuck G

Job Details: 01/30/2023

"Customer stated that dryer has a heating sound. Rollers tested bad. Replaced dryer repair kit ; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT , used 1 4392065 (Dryer repair kit) from stock"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Syracuse, NY 13214

Chuck G

Job Details: 01/30/2023

Replaced lid lock and control. Calibrated unit. Ran a diagnostic test cycle in which the unit operated as intended. Unit tested good

We serviced a

JENN AIR OVEN

Model JJW3830DS01

Near Manlius, NY 13104

Chuck G

Job Details: 01/30/2023

Customer canceled service

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Baldwinsville, NY 13027

Chuck G

Job Details: 01/30/2023

"Customer stated that unit is not cooling. After inspecting unit i found that the compressor tested bad. Compressor drawing 7.8amps and is very hot to the touch. Ordering compressor W11370574, Lokrings , start Device W10197428, capacitor W10590083, bale strap W10174384, access valve W11506635 and suction line W11506460 ; ordrng 1 W11370574 (Compressor) and 3 W11504415 (8/8.5 suction Lokring)s and 2 W11504431 (7/5 Lokring)s and 1 W11506619 (8nk Lokring) and 2 W11504433 (6/4 Lokring)s and 2 W11504447 (5/1.8)s and 1 W10197428 (SD) and 1 W10590083 (Capacitor) and 1 W10174384 (Bale strap) and 1 W11506460 (Suction line) and 2 W11504420 (8/6 Lokring)s and 2 W11504433 (6/4 Lokring)s and 2 W10895757 (6/5 Lokring)s and 2 W11506635 (Access valve)s"

We serviced a

KITCHENAID DISHWASHER

Model KDTE404DSS0

Near Baldwinsville, NY 13027

Chuck G

Job Details: 01/30/2023

Replaced middle and lower spray arms. Ran a diagnostic test cycle in which the unit operated as intended. Unit tested good

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Clay, NY 13090

Chuck G

Job Details: 01/30/2023

"Replaced console, switches and knobs. Calibrated unit. Ran a diagnostic test cycle in which the unit operated as intended. Unit tested good"

We serviced a

KITCHENAID RANGE

Model KSGG700ESS1

Near Baldwinsville, NY 13027

Chuck G

Job Details: 01/30/2023

Customer is still having the same issue . Error code F0E3. Control tested bad. Did not have control at time of visit. ; O-emld tckt

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Baldwinsville, NY 13027

Chuck G

Job Details: 01/30/2023

"Customer stated that they saw steam coming from the back of the unit. No codes. After inspecting unit i found that the unit had the bad heater , replaced heater. Ran a diagnostic test cycle in which the unit operated as intended. Left old heater with customer. Unit tested good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHB08

Near Pittsford, NY 14534

James

Job Details: 01/30/2023

Pipes rattle after repair. Copper coil contacting freezer when water is run. Secured water line with foam and tested. Unit functions properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM04

Near Penfield, NY 14526

James

Job Details: 01/30/2023

Unit not dispensing water and food freezing. Changed temp to recommended and defrosted water reservoir. Customer is to monitor. If problem persists pre order damper control.

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near Rochester, NY 14620

James

Job Details: 01/30/2023

Unit shakes excessively due to shipping bolts not removed. Removed bolts and ran spin. Unit functions properly. Excessive shaking caused scrapes on lh side.

We serviced a

WHIRLPOOL MICROWAVE

Model WML75011HZ2

Near Rochester, NY 14622

James

Job Details: 01/30/2023

Light and fan not turning on. Disconnected lh ui and plugged in now unit functions properly. Customer is to monitor. If problem persists replace W11220414

We serviced a

AMANA WASHER

Model NTW4516FW2

Near Irondequoit, NY 14609

Josh Henchen

Job Details: 01/30/2023

"Customer stated cold water never filled in washer. Checked and found no errors. Ran diagnostic cycle, all functions as expected. Ran Regular wash with clothing, water filled and advanced cycle. Washer checks good."

We serviced a

JENN AIR RANGE

Model JGS9900CDS02

Near Webster, NY 14580

Andres V

Job Details: 01/30/2023

"Customer stated that bake cycle would not heat up and also the back right burner would not come on. I diagnosed oven found that it is getting 120v but not heating up. I replaced the ignitor then tested it. Unit now bakes properly. I also found that the back right burner igniter is getting voltage but not lighting. Ordering new ignitor. ; ordrng 1 WP74009336 (Ignitor), used 1 12400035 (Ignitor kit) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Ontario, NY 14519

Andres V

Job Details: 01/30/2023

Replaced the water valve then tested unit. I was able to get water out of dispenser but coming out slowly. I suggested customer call a plumber and ask why pressure is so low. Unit is dispensing water though.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Fairport, NY 14450

Jeremy

Job Details: 01/30/2023

"Motor does not run just makes buzzing sound. Found faulty capacitor. Replaced capacitor, unit tested good.; used 1 W11395618 (CAPACITOR) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Pittsford, NY 14534

Jeremy

Job Details: 01/30/2023

"No ice production. Fill tube frozen. Fill tube tested out of resistance range and wires crimped below hinge. Ordering freezer door and water fitting.; rqstng P&A on 1 LW11037733 (Freezer door DIRECT SHIP TO CUSTOMER) and 1 WP4373559 (5/16 x 1/4 Fitting), dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY , states that autho needed"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Honeoye, NY 14471

Jeremy

Job Details: 01/30/2023

"Replaced control, LED board, ice maker, ice maker fan, and both evaporator fan harnesses. Unit tested good."

We serviced a

WHIRLPOOL WASHER

Model WFW6605MW0

Near Fairport, NY 14450

Josh Henchen

Job Details: 01/30/2023

"Customer stated washer finishing too soon. Checked and found F8E1. Ran diagnostic cycle all functions as expected. Ran Drain and spin cycle, all functions as expected. Explained the time display is an estimate, customer will monitor. Washer checks good."

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Fairport, NY 14450

Josh Henchen

Job Details: 01/30/2023

"Customer stated dishes are not getting cleaned. Checked and found F4E3,F6E4,F2E1. Ran diagnostic cycle, Sump and pump not working properly. Replaced Sump and pump and diagnostic cycle, all functions as expected. Dishwasher checks good.; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR"

We serviced a

KITCHENAID REFRIGERATOR

Model KFXS25RYMS2

Near Pittsford, NY 14534

Josh Henchen

Job Details: 01/30/2023

"Customer stated unit stopped making ice, customer stated he shut off ice maker and turned back on. Checked and found no errors. All functions in diagnostic working properly. Adjusted feet to help with door closing. Refrigerator checks good."

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Rochester, NY 14612

Andres V

Job Details: 01/30/2023

Customer stated unit did not finish cycle. I diagnosed unit found error code for unbalanced load. I unplugged machine and cleared error code. I then started a normal cycle and watched it fill. I informed customer of what to do if load is unbalanced again.

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Irondequoit, NY 14617

Andres V

Job Details: 01/30/2023

I sent pre automated call to let customer know I was on my way. The address we have is to this apartment complexes lesson office. I ran doorbell but no one answered I called the number but could not leave voicemail. Waited 15 min no one showed up.

We serviced a

WHIRLPOOL WASHER

Model WET4027HW1

Near Rochester, NY 14622

Andres V

Job Details: 01/30/2023

Customer stated unit would not finish cycle. I diagnosed unit found error codes for basket speed fault and shifter fault. I looked underneath unit found the capacitor on the ground crushed. I ohmed it out which tested open. Unit needs new capacitor. ; ordrng 1 W11158830 (Capacitor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Syracuse, NY 13204

Chuck G

Job Details: 01/30/2023

Customer stated that unit is leaking from the back. After inspecting i found that no water line is hooked up for the ice maker and that the substance is a vinegar based oil that was leaking from a bottle in the fresh food compartment collecting in front of the unit and draining under the unit to the rear of the unit. Unit tested good

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS04

Near Rochester, NY 14612

James

Job Details: 01/26/2023

"Teeth of dispenser coupler sheared off and coupler of bin sheared off. Need motor parts and ice bin. Left icemaker. ; ordrng 1 W11202789 (Motor) and 1 WP2220458 (Coupler) and 1 W11347840 (Bin) and 1 WPW10258544 (Shaft), dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY"

We serviced a

MAYTAG DRYER

Model MGD6630HW0

Near Irondequoit, NY 14617

James

Job Details: 01/26/2023

"Unit was giving f3e3 errors, but now it won't display time on display. Thermistor tested good. Replaced control and acu. Unit functions properly."

We serviced a

WHIRLPOOL DRYER

Model MEDC465HW0

Near Rochester, NY 14620

Andres V

Job Details: 01/26/2023

Customer stated that unit was not heating. When I tested unit it the heater turned on and is heating correctly. I took of back panel and did notice that their was a short at the connections for the drum light. Unit needs new harness and drum light box.; ordrng 1 W10640709 (Harness) and 1 3977373 (Bracket)

We serviced a

MAYTAG WASHER

Model MVWB765FW1

Near Baldwinsville, NY 13027

Chuck G

Job Details: 01/26/2023

"Customer stated that water is sitting in the dispenser housing. Error code F8E1-long fill. After inspecting unit i found that the issue is with the dispenser housing. Replaced housing. Calibrated unit. Ran a diagnostic test cycle in which the unit operated as intended. Unit tested good ; (created new UIS, deleted prior attachment to UisID 78499)"

We serviced a

WHIRLPOOL DRYER

Model WED5100HC1

Near Cazenovia, NY 13035

Chuck G

Job Details: 01/26/2023

"Replaced motor, blower wheel and dryer repair kit. Unit tested good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Cazenovia, NY 13035

Chuck G

Job Details: 01/26/2023

"Customer stated that unit is fluctuating in the freezer compartment. Freezer compartment temp is 25.2 and fresh food compartment 34.5. Evap is showing a partial frost pattern, Unit has a potential leak. ordering compressor W11580057, evaporator W11578004, Lokring prep W10898074, drier W11109499 and lokrings ; ordrng 1 W11580057 (Compressor) and 2 W11506619 (8NK Lokring)s and 2 W11578570 (7/4.5 Lokring)s and 1 W11578004 (Evaporator) and 2 W11504450 (4/1.8 Lokring)s and 2 W11504416 (8.5/6 Lokring)s and 2 W11506635 (Access valve)s and 1 W10898074 (Lokring prep) and 1 W11109499 (Drier) and 2 W11504445 (5/4 Lokring)s and 2 W11504447 (5/1.8 Lokring)s"

We serviced a

KITCHENAID RANGE

Model KFGG504KPS1

Near Vernon Center, NY 13477

Chuck G

Job Details: 01/26/2023

Replaced DSI board and igniter. I also adjusted burners. Unit tested good

We serviced a

MAYTAG WASHER

Model MHW5630HW1

Near Utica, NY 13501

Chuck G

Job Details: 01/26/2023

Customer stated that unit is throwing a F9E1 error code and wont shut off. After inspecting unit i found that the unit was in drain lockout mode. I cleared the debris from the drain pump and then ran a diagnostic test cycle in which the unit operated as intended. Unit tested good.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Utica, NY 13501

Chuck G

Job Details: 01/26/2023

"Customer stated that a 2 weeks ago the unit powered down during a cycle and hit the breaker to reset the unit. Error code F0E5-off balance. I ran a diagnostic test cycle in which the unit operated as intended. Control, pressure hose port, UI, and drain pump tested good . I explained to the customer on how to load unit, cycle selection and how much HE detergent to use. Unit tested good"

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Utica, NY 13502

Chuck G

Job Details: 01/26/2023

"Customer stated that unit is shaking during spin. Error codes F0E5-off balance load.I ran a diagnostic test cycle in which the unit tested good. I ran a drain & spin cycle with 5 wet towels and the unit tested good. Hub tested good, i removed coins from under the agitator. I explained to the customer how to load the unit, how much HE detergent to use and cycle selection. Unit tested good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Utica, NY 13502

Chuck G

Job Details: 01/26/2023

Customer stated that unit is still leaking. After inspecting i didnt find evidence that the inlet valve has been leaking. Replaced inlet water valve. Unit tested good

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JZ3

Near Rome, NY 13440

Chuck G

Job Details: 01/26/2023

Replaced infinite switch and front left burner. Unit tested good

We serviced a

MAYTAG WASHER

Model MFW9800TQ0

Near Rochester, NY 14620

Andres V

Job Details: 01/26/2023

Customer stated their was water left in the fabric softener dispenser. Dispenser was clogged I cleaned it out. Dispenser is clean and let's water flow through now.

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Pittsford, NY 14534

Andres V

Job Details: 01/26/2023

Customer stated unit was shaking and walking itself out and also they are hearing a noise like a loose bolt. I diagnosed unit and found that the noise is the rotor seems to be loose when agitating. I tried to tightened it but was still the same. Ordering rotor and suspension rods. ; ordrng 1 W11400156 (Suspension rods) and 1 W11260238 (Rotor) and 1 W10752189 (Screw)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Rochester, NY 14624

Andres V

Job Details: 01/26/2023

Replaced bottom spray arm. Tested it with clear door. Unit no longer leaks.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Rochester, NY 14619

Andres V

Job Details: 01/26/2023

Customer stated unit was not agitating and cleaning clothes properly. I diagnosed unit found agitator had fallen out of place. I replaced old style agitator with new style to prevent it from falling out of place again. Tested unit now working properly. ; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Rochester, NY 14610

Andres V

Job Details: 01/26/2023

Replaced the ACU and the UI. I started a normal cycle and watched unit for about 15min. Unit was running properly with no issues. ; dspstn on spec-tagged invntry: 1 W11460962 PANEL- UI and 1 W11462458 CNTRL- ELEC

We serviced a

WHIRLPOOL WASHER

Model WET4027HW1

Near Webster, NY 14580

Andres V

Job Details: 01/26/2023

Helped James with taking unit out of closet.

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Rochester, NY 14616

Dave L

Job Details: 01/26/2023

The customer has the dryer connector to 30+ feet of venting that is restricted. Failed airflow test. Recommending finding a shorter path for the dryer vent. Customer will need to address this issue before the dryer can be put back into use ; dspstn on spec-tagged invntry: 1 W11224254 VENT TEST KIT

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ04

Near Rochester, NY 14606

Dave L

Job Details: 01/26/2023

Found unit leaking from the ice side of the dual valve when filling the ice maker. Ordering valve; ordrng 1 W11482383 (Valve)

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFZ05

Near Rochester, NY 14621

Dave L

Job Details: 01/26/2023

"Replaced evaporator and compressor due to poor cooling. Unit began cooling after repair. Customer to monitor. ; dspstn on spec-tagged invntry: 1 W11407409 EVAPORATOR 1 W11506635 VALVE 1/4' , and 1 WPW10143759 DRIER-UV DYE"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW

Near Brockport, NY 14420

Dave L

Job Details: 01/26/2023

Retested all unit functions in diagnostics. No saved errors. Checked control and motor wiring and connections. Spoke the the RTM. If problem persists the unit will have to be diagnosed in home with correct installation.

We serviced a

MAYTAG REFRIGERATOR

Model MFF2558VEB1

Near Pittsford, NY 14534

James

Job Details: 01/26/2023

Icemaker cycles but not rotating auger. Icemaker stripped. Need icemaker. ; ordrng 1 D7824706Q (Icemaker) and 1 Sh15

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269VEW5

Near Brighton, NY 14620

James

Job Details: 01/26/2023

"Display turns on and off. Freezer light out. Lh door switch broken. Replaced control and freezer bulb. Tested unit successfully. Need switch. Paid in full. ; ordrng 1 W11396033 (Switch), used 1 8009, and 1 Sh15 from stock"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Ontario, NY 14519

James

Job Details: 01/26/2023

Dropped off part.

We serviced a

KENMORE DRYER

Model 110.64983200

Near Webster, NY 14580

James

Job Details: 01/26/2023

Motor will only run when start button is pressed. Need motor. Customer opt not to repair. Maytag fridge not making ice. Diagnosed fill tube frozen. Customer going to fix. 30 day warranty on service fee.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDM00

Near Webster, NY 14580

James

Job Details: 01/26/2023

Replaced control and harness. Customer is to monitor temperature.

We serviced a

WHIRLPOOL WASHER

Model WET4027HW1

Near Webster, NY 14580

James

Job Details: 01/26/2023

Replaced control and harness. Found pressure hose was kinked at conduit at rear of unit. Calibrated and tested.

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW1

Near Geneseo, NY 14454

Jeremy

Job Details: 01/26/2023

"Replaced cam, belt, gearcase, shifter. Found stripped basket hub screw and faulty suspension during repair. Replaced hub, ordering suspension and screw.; rqstng P&A on 1 W11217817 (SUSPENSION) and 1 WP8533953 (Screw), dspstn on spec-tagged invntry: 1 W10721967 CAM 1 W11239857 BELT , and 1 WPW10006355 ACTUATOR , used 1 W10528947 (HUB) from stock"

We serviced a

KITCHENAID MICROWAVE

Model KMBP107ESS01

Near Pittsford, NY 14534

Jeremy

Job Details: 01/26/2023

"Replaced inner door, sliding arm and primary interlock, unit tested good."

We serviced a

WHIRLPOOL WASHER

Model MVWC465HW3

Near Fairport, NY 14450

Jeremy

Job Details: 01/26/2023

Replaced tub leaning forward and water to drip over back side during heavier loads. Customer to monitor.

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Penfield, NY 14526

Jeremy

Job Details: 01/26/2023

Unit is under extended warranty. Customer to call for dispatch.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Rochester, NY 14625

Dave F

Job Details: 01/26/2023

Replaced tub gasket and tested unit in diagnostics unit tested good ; dspstn on spec-tagged invntry: 1 W11483553 GASKET

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Pittsford, NY 14534

Dave F

Job Details: 01/26/2023

Washer was shaking. Adjusted the legs and leveled unit . Calibrated unit and ran auto diagnostics. Unit tested good

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS07

Near Rochester, NY 14610

Jeremy

Job Details: 01/26/2023

Customer unable to remove water filter. I removed and replaced water filter. Unit checks good.

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE104HPS1

Near Pittsford, NY 14534

Jeremy

Job Details: 01/26/2023

Dishes not getting clean on bottom rack and leaking from left side of door. Found debris in lower spray arm and weak wash motor causing water to spray in unintended directions. Ordering sump/motor and spray arm.; ordrng 1 W11085683 (Sump and Motor) and 1 W11101428 (Wash Arm)

We serviced a

WHIRLPOOL COOKTOP

Model KSGG700EBS2

Near Pittsford, NY 14534

Jeremy

Job Details: 01/26/2023

Replaced spark module and orifice holder for ignitor not sparking. Unit checks good.

We serviced a

MAYTAG DRYER

Model MED5630HC2

Near Canandaigua, NY 14424

Jeremy

Job Details: 01/26/2023

Removed dryer and replaced left side panel for being dented. Restacked dryer.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Canandaigua, NY 14424

Dave F

Job Details: 01/26/2023

Water reservoir was frozen . Replaced parts .ice maker and dispenser now work . Checked temp in freshfood was a bit colder may have caused that . Adjusted temp to setting two . Unit tested good . If problem persists order 212643 permagum and follow pointer W11451777A; dspstn on spec-tagged invntry: 1 W10801011 RESERVOIR

We serviced a

MAYTAG DRYER

Model MED5630HC2

Near Canandaigua, NY 14424

Dave F

Job Details: 01/26/2023

Helped 59 remove unit

We serviced a

WHIRLPOOL OVEN

Model WFG525S0HS1

Near Parma, NY 14468

Dave L

Job Details: 01/26/2023

Replaced damaged active hinge. Tested ok. ; dspstn on spec-tagged invntry: 1 WPW10299224 HINGE-ACTIVE

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Hilton, NY 14468

Dave L

Job Details: 01/26/2023

Sr7735588679 the freezer door did not match existing doors or the fresh food door that was ordered. Documented with techline. Parts research through distributor required.; O-emld tckt

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Hilton, NY 14468

Dave L

Job Details: 01/26/2023

The customer is concerned with items getting torn during wash. Checked tub and agitator for damage. Ran auto test and load size calibration. Started a normal cycle to visually inspect water level. Recommending that the customer use deep water wash for smaller items to minimize the chance of damage ; O-emld tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Rochester, NY 14626

Dave L

Job Details: 01/23/2023

Replaced defrost thermistor due to testing as open In diagnostics. sr7734853976; used 1 WPW10383615 (THERMISTER-FREEZER) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Hilton, NY 14468

Dave L

Job Details: 01/23/2023

Replaced noisy fan motor

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Rochester, NY 14606

James

Job Details: 01/23/2023

Unit unlevel due to front foot coming off. Installed foot and leveled. Calibrated and ran spin cycle.

We serviced a

FRIGIDAIRE COIN-OP WASHER

Model FCCW3000FS3

Near Rochester, NY 14607

James

Job Details: 01/23/2023

Unit broken off suspension and drain pump cracked. Removed start button and panel from unit and repaired middle unit. Unit functions properly.

We serviced a

WHIRLPOOL WASHER

Model MHW5630HW3

Near Webster, NY 14580

James

Job Details: 01/23/2023

Replaced stator and rotor. Tested rinse and spin. Customer is to monitor. ; O-emld tckt

We serviced a

KENMORE WASHER

Model 40318900

Near Webster, NY 14580

James

Job Details: 01/23/2023

Ui dead. 120v to filter board. Disconnected filter board and unit began functioning after plugged in. Customer is to monitor. If problem persists replace 6201EC1006L.

We serviced a

MAYTAG WASHER

Model n/a

Near Marion, NY 14505

James

Job Details: 01/23/2023

Unit still turning off. ; rqstng P&A on 1 WPW10276397 (Drain pump)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDM00

Near Webster, NY 14580

James

Job Details: 01/23/2023

Unit under cooling in freezer. Suction line frosting to compressor. Unit not defrosting. Defrost thermostat open and wire is pulling out of molex connection. Defrosted evap. Need harness and control. ; ordrng 1 W11161901 (Harness) and 1 WPW10352689 (Cntrl)