Near Williamson, NY 14589
Shaiman
Job Details:
07/19/2019
DISHWASHER WHIRLPOOL WDF520PADM7
Customer concerned about unit not draining. Unit drained 4 consecutive times with no issues. Unit testing good. Return with drain pump if issue returns. ; dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN
Near Williamson, NY 14589
Shaiman
Job Details:
07/19/2019
DRYER WHIRLPOOL WGD6620HC0
Customer states unit was throwing F3E3 error code. Replaced inlet thermistor. Unit testing good.
Near Rochester, NY 14624
Evan
Job Details:
07/19/2019
RANGE WHIRLPOOL WEE745H0FS0
Customer stated Burner was stuck on. Upon inspection discovered that switch had seized causing issue. Also interior of knob had cracked so customer could not turn burner off. Replaced knob and switch. Discovered that other knobs for other burners are beginning to have same issue shipping other 3 knobs directly to customer. Unit tested good ; ordrng 3 W11117415 (SHIP TO CUSTOMER )s
Near Webster, NY 14580
David
Job Details:
07/19/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01
Left side door liner was caved in. Added shim to make contact with light switch. Light and water now works.
Near Webster, NY 14580
David
Job Details:
07/19/2019
DISHWASHER KITCHENAID KUDS40CVSS4
Ran unit with the clear door. Significant sudsing present still. Recommending changing detergents.
Near Rochester, NY 14608
Shaiman
Job Details:
07/19/2019
WASHER WHIRLPOOL WTW8500BC0
"The lid does not latch preventing the unit from starting. Replacing the lid, hinges, and hinge springs.; ordrng 2 WP8563964 (HINGE )s, rqstng P&A on 1 WPW10309357 (LEFT HINGE SPRING ) and 1 WPW10309358 (RIGHT HINGE SPRING) and 1 WPW10550304 (LID)"
Near Rochester, NY 14607
David
Job Details:
07/19/2019
REFRIGERATOR FRIGIDAIRE FRT18HS6JK4
Replaced loud evaporatorFan motor. Unit tested good
Near Pittsford, NY 14534
David
Job Details:
07/19/2019
REFRIGERATOR KITCHENAID KRFC302EBS00
Leveled unit so million will contact catch. Unit tested good
Near Rochester, NY 14618
Evan
Job Details:
07/19/2019
DRYER WHIRLPOOL WED75HEFW0
Installed new UI and unit was still doing the same thing. Unit needs new control. Unsure if UI is functional due to issue with control. Ordering control ; ordrng 1 W10875486 (CONTROL )
Near Victor, NY 14564
David
Job Details:
07/19/2019
REFRIGERATOR WHIRLPOOL WRS322FDAB05
Replaced the compressor due to an open winding. Unit began cooling after install
Near West Henrietta, NY 14586
Evan
Job Details:
07/19/2019
DRYER WHIRLPOOL MEDX655DW1
Customer stated unit was not heating. Upon inspection discovered that unit was heating as it should but timer is not advancing when selecting cycle. Unit will dry items but timer will never move. Ordering timer ; ordrng 1 WPW10642928 (TIMER)
Near Churchville, NY 14428
Dave
Job Details:
07/19/2019
REFRIGERATOR GE PFSF6PKXDBB
Fresh food evap fan not running. Replaced fan . As for water in fresh food compartment . Found the drain was plugged. Steamed and cleaned drain . Put copper wire from heating element to the drain hole so it does not freezer up .
Near Rochester, NY 14616
David
Job Details:
07/19/2019
REFRIGERATOR WHIRLPOOL WRF989SDAM02
Replaced led module due to intermittent light. Some light cameBack but freezer is still out. Ordering led modules.; ordrng 4 W10695459 (LED)s
Near Rochester, NY 14612
David
Job Details:
07/19/2019
50#IM 15" FS KITCHENAID KUIC15PRSX3
Found unit with melting ice bin and powered off. Unable to to power on. Unplugged and plugged back in unit started and began to cool. Quoted for a control board. Waiting on customer for an answer; rqstng P&A on 1 WPW10226156 (cntrl-elec)
Near Phelps, NY 14532
Evan
Job Details:
07/19/2019
OVEN WHIRLPOOL MGR6875ADW
Customer stated unit was sparking on its own. Upon inspection discovered that right rear valve was sticking causing unit to spark. Cleaned valve and area around valve. Discovered that left rear ignitor was not sparking. Ordering ignitor ; ordrng 1 WP8523793 (IGNITOR )
Near Rochester, NY 14606
Dave
Job Details:
07/19/2019
WASHER MAYTAG MVWB766FW1
F8E1 long fill error code . found that the water valve has power to each valve but the hot water one is not turning on . Checked customer water to unit has good flow. Unit needs new valve. Ordering housing W11172234; ordrng 1 W11172234 (housing)
Near Webster, NY 14580
Shaiman
Job Details:
07/19/2019
WASHER WHIRLPOOL WTW8500DC5
"Returning for the second time for the same issue with the lid. The lid keeps breaking in the same spot. Contacted tech line regarding the problem. Agent suggests to replace the whole top, lid, and hinges. Agent also mentioned that using “Shout” spray and wash could make the plastic brittle on the lid. Coincidentally, the customer uses “Shout” on their clothes. However, still replacing the parts per tech line recommendation.SR: 7725386665; ordrng 1 W10817363 (CONSOLE TOP) and 1 W11129928 (DRAWER)"
Near Rochester, NY 14615
Shaiman
Job Details:
07/19/2019
WASHER WHIRLPOOL MVWC465HW2
"Customer concerned about a grinding noise during agitation. Discovered the nut That holds the pulley on the driveshaft came off, resulting in the pulley moving position and causing contact to the shield. Shield and belt are damaged. Splines on the pulley looks slightly stripped. Replacing shield, pulley, and belt. ; ordrng 1 W10721967 (PULLEY) and 1 W11087188 (SHIELD ) and 1 W11239857 (BELT), dspstn on spec-tagged invntry: 1 W11035747 GEARCASE"
Near Webster, NY 14580
Evan
Job Details:
07/16/2019
DISHWASHER KITCHENAID KDTE104ESS4
Customer stated upper rack was falling. Upon inspection discovered that mounting tabs on adjuster had broken off causing rack to fall. Unit is also missing spring for soap dispenser door. Ordering adjusters and dispenser. ; ordrng 1 W10861000 (DISPENSER) and 2 WPW10546503 (ADJUSTER)s
Near Rochester, NY 14624
Shaiman
Job Details:
07/16/2019
WASHER WHIRLPOOL WFW75HEFW0
Customer concerned about mold on bellow. Replacing bellow. ; ordrng 1 W11106747 (BELLOW)
Near Rochester, NY 14617
David
Job Details:
07/16/2019
REFRIGERATOR AMANA AFD2535FES
Ice maker is leaking. Ordering ice maker; ordrng 1 D7824706Q (ice maker)
Near Dansville, NY 14437
Dave
Job Details:
07/16/2019
REFRIGERATOR MAYTAG MFW2055FRZ00
Found the connection to the water valve was loose and that is where the leak was coming from . Tighten connections to the valve . Turned water back on did not see any leaks . Tested water dispenser. Tested good .
Near Webster, NY 14580
Evan
Job Details:
07/16/2019
WASHER MAYTAG MVWB835DW4
Customer stated that unit was still experiencing same issue with lint on clothing after cycle. Checked for error codes. Unit was displaying f0e5 (Off balance load) f0e3 (overload). Ran test cycle. Unit completed cycle as it should. Removed tub ring to inspect outer and inner tub. Both are clear of lint/debris. Customer is overloading unit this is cause for poor wash performance. Disgorging using power wash for larger loads to ensure load is receiving enough water.
Near Perry, NY 14530
Dave
Job Details:
07/16/2019
WASHER MAYTAG MVWB765FW3
"F7E9 error code lock rotor . Called techline SR 7725345195 . Washer will not change selection in the cycle . Power cycled unit . No change . Went into diagnostics. Calibrated unit and ran in auto diagnostics, unit went through . Unit still won't change wash selection. Ordering control board and user interface also ordering a lid lock . ; ordrng 1 W10810403 (lid lock assy) and 1 W11135391 (console) and 1 W11195970 (cntrl-elec)"
Near Webster, NY 14580
Evan
Job Details:
07/16/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0
Customer stated that top rack was falling due to adjuster wheel falling off. Upon inspection discovered that adjuster had broken at wheel shaft causing issue. Replaced adjusters. Unit tested good ; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER
Near Webster, NY 14580
Evan
Job Details:
07/16/2019
MICROWAVE MAYTAG MMV4206FZ2
Customer stated that door light would stay on while door was shut and unit would not run even after door was shut. Interlock switches are failing. Replaced interlock with updated interlock. Ran test cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 W11244490 INTERLOCK
Near Webster, NY 14580
Evan
Job Details:
07/16/2019
WASHER WHIRLPOOL WFW86HEBW1
Customer stated that unit stopped mid cycle and would not start cycle back up items were locked inside machine. Manually unlocked door and unplugged unit. After plugging unit back in checked incoming voltage on unit. Unit was receiving proper voltage but failing to Accept commands. Unit needs control. Replaced control. Ran test cycle. Unit tested good
Near Webster, NY 14580
Evan
Job Details:
07/16/2019
DRYER KENMORE 110.7090299
"Customer stated unit would not heat. Upon inspection discovered that thermal fuse had blown causing ignitor not to receive power. Also recommending replacement of gas coils due to unit still having original coils. Replaced coils & Thermal fuse. Ran test cycle. Unit tested good ; used 1 279834 (COIL KIT), and 1 WP3390719 (FUSE-THERMAL) from stock"
Near Rochester, NY 14606
Shaiman
Job Details:
07/16/2019
DRYER WHIRLPOOL WED7300DW0
Customer concerned about unit making a loud knocking noice. Rollers were heavily worn. Installed maintenance kit. Unit testing good. ; used 1 4392065 (REPAIR KIT) from stock
Near Webster, NY 14580
Evan
Job Details:
07/16/2019
DRYER MAYTAG MEDX655DW1
Customer stated that items are ripping while inside dryer. Upon inspection found that edges on blower vent are extremely sharp causing items to catch on vent. Ordering new blower ; ordrng 1 WP8541818 (BLOWER)
Near Rochester, NY 14613
Shaiman
Job Details:
07/16/2019
DRYER WHIRLPOOL WED4616FW0
Replaced harness & tested unit. Unit testing good.
Near Rochester, NY 14617
David
Job Details:
07/16/2019
DISHWASHER KITCHENAID KDTM404ESS1
Lower spray arm was not properly seated allowing contact with the lower rack. Reseated and tested with the clear door. Unit tested good.
Near Rochester, NY 14612
David
Job Details:
07/16/2019
WASHER MAYTAG MHW9000YW
Replaced damaged motor control unit that was preventing use. Unit tested good after install
Near Rochester, NY 14612
David
Job Details:
07/16/2019
WASHER WHIRLPOOL MHW8200FW0
Replaced control due to ACU memory error. Unit tested good in diagnostics. Recommending washer be put on a dedicated breaker.
Near Rochester, NY 14619
David
Job Details:
07/16/2019
REFRIGERATOR MAYTAG MFW2055FRZ00
Bail arm would not move down. Replaced ice maker unit tested good; used 1 4317943 (ICEMAKER) from stock
Near Rochester, NY 14607
David
Job Details:
07/16/2019
REFRIGERATOR KENMORE 2539345010
Replaced sagging fed gasket unit sealed after install
Near Rochester, NY 14613
David
Job Details:
07/16/2019
REFRIGERATOR KITCHENAID KFIS29PBMS00
Unit has been frosting over in the fresh section since last repair. Switched to 8 hour defrost. Customer already defrosted unit. Defrost sensor testing good. ATEC warranty; dspstn on spec-tagged invntry: 1 WPW10514110 MOTOR EVAPORATOR
Near Honeoye Falls, NY 14472
Dave
Job Details:
07/16/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0
F4E3 wash pump failure error code . Replaced wash pump. Tested unit in auto diagnostics. Tested good .
Near Macedon, NY 14502
Dave
Job Details:
07/16/2019
WASHER MAYTAG MVWX655DW1
Found the wash plate screw was loose causing the noise that the customer was hearing . Tighten screw . Loc tite . Calibrated unit and ran in auto diagnostics. Unit tested good .; dspstn on spec-tagged invntry: 1 W10721967 CAM
Near Fairport, NY 14450
Dave
Job Details:
07/16/2019
WASHER WHIRLPOOL WTW4816FW0
Found a battery underneath the washer that was hitting the pulley and pulley cover . Removed battery and cleaned underneath unit . Calibrated washer . Ran in auto diagnostics. Tested good .
Near Rochester, NY 14610
Dave
Job Details:
07/16/2019
RANGE FRIGIDAIRE PLCF489CCB
Oven needs new control . The control is not sending power to the bake element. Tested bake element ohms tested good . Control for this unit is discontinued and no longer available.
Near Rochester, NY 14620
Dave
Job Details:
07/16/2019
REFRIGERATOR AMANA ABB1921BRM00
Freezer evap frozen over. Put unit in diagnostics and turned on heater l heater tested good . But the compressor never turned off . Tapped the control with my hand the compressor turned off. Control is not turning off the compressor even when it goes into defrost .replaced control and tested unit . Tested good . Defrosted unit .; dspstn on spec-tagged invntry: 1 WPW10503278 ADC - JAZZ
Near Rochester, NY 14624
Dave
Job Details:
07/16/2019
DISHWASHER WHIRLPOOL WDT720PADM1
Dishwasher leaking when cleaning the top rack . Tidal waving . Cleaned the holes on the spray are and reseated all connections that go to the top spray arm . Tested unit in diagnostics. Did not leak again
Near Williamson, NY 14589
Evan
Job Details:
07/16/2019
WASHER WHIRLPOOL WTW4616FW2
Customer stated that unit would not spin or agitate. Checked for codes. No codes were present. Ran test cycle. During agitation could hear clicking sound coming from underneath unit. Stopped cycle to inspect underneath unit. Discovered that cam had come detached from gearcase causing issue. Reattached cam and ensured it was seated properly. Unit tested good
Near Walworth, NY 14568
Evan
Job Details:
07/16/2019
REFRIGERATOR KITCHENAID KBFS25ECMS00
Customer stated unit was not producing ice. Upon inspection discovered that I’ve maker was receiving proper voltage but failing to cycle. Replaced ice maker jumped ice maker to watch unit cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER
Near Penfield, NY 14526
Evan
Job Details:
07/16/2019
RANGE WHIRLPOOL KFDD500ESS02
Replacing regulator due to local gas company red tagging unit at regulator. Replaced regulator. Tested burners. Unit tested good
Near Rochester, NY 14612
David
Job Details:
07/16/2019
REFRIGERATOR MAYTAG MSS26C6MFZ00
RecycledPower to reset lights. Light now operational.
Near Rochester, NY 14617
Dave
Job Details:
07/15/2019
DISHWASHER WHIRLPOOL WDT720PADM3
F5E1 F4E3 F7E1 washer pump failure . Dishwasher needs washer pump . Quoted customer for job . Customer will contact whirlpool and see if there is anything that they can do for them . Charged service call.
Near Rochester, NY 14617
Dave
Job Details:
07/15/2019
RANGE WHIRLPOOL WEG730H0DW0
F8E0 cooling fan error code . Oven needs new fan quoted customer. Customer is going to contact whirlpool about possibly having work covered. Charged service fee; dspstn on spec-tagged invntry: 1 W11107275 BLOWER
Near Rochester, NY 14624
Dave
Job Details:
07/15/2019
WASHER MAYTAG MVWC416FW1
F5E2 lid lock fault .replaced lid lock due to control not seeing that the lid was locked . Calibrated unit . Tested in auto diagnostics. Tested good .
Near Rochester, NY 14622
Dave
Job Details:
07/15/2019
MICROWAVE WHIRLPOOL WMH53520CW2
"Replaced transformer, magnetron, diode and capacitor for not heating . Tested unit . Tested good ."
Near Webster, NY 14580
Dave
Job Details:
07/15/2019
RANGE MAYTAG MER8800FZ0
"Customer didn't understand the service call or what was covered under warranty. They decided if they had to pay they did not want service .; dspstn on spec-tagged invntry: 1 TJ5614 CORD-RANGE 4' 3w 1 TJ616 CORD-RA-6' 4W , and 1 WPW10245259 BLOCK-TERM"
Near Rochester, NY 14618
Evan
Job Details:
07/13/2019
WASHER MAYTAG MHW8200FW0
Customer stated that unit was flashing f01e01 error code once reaching spin portion of cycle. Ran test cycle. Once unit reached c08 on diagnostic test unit began to flash code. Replaced control. Ran diagnostic cycle again. Unit completed cycle as it should. Unit tested good
Near Rochester, NY 14618
Evan
Job Details:
07/13/2019
WASHER WHIRLPOOL WFW85HEFW1
Customer is experiencing same issue as before rotor bolt is becoming loose causing noise. Removed rotor bolt and used thread lock before reinstalling bolt. Reinstalled bolt and and torqued bolt tight as possible. Ran test cycle after doing so. Unit tested good
Near Pittsford, NY 14534
Evan
Job Details:
07/13/2019
DRYER MAYTAG MDG6000BWW
Customer stated unit was experiencing long dry times. Removed front panel to watch flame cycle on and off. Flame would initially light but coils would never open valve again after that. Replaced coils. Ran test cycle and listened to flame cycle on and off. Unit tested good ; used 1 279834 (COIL KIT) from stock
Near Rochester, NY 14615
Shaiman
Job Details:
07/13/2019
WASHER WHIRLPOOL WFW94HEXW2
Customer concerned about unit leaking and not draining water. F9E1 error code stored. Drain pump was not working. Replaced pump. Unit testing good. ; dspstn on spec-tagged invntry: 1 WPW10241025 PUMP-WATER
Near Rochester, NY 14612
Shaiman
Job Details:
07/13/2019
WASHER WHIRLPOOL WTW6400SW3
Customer concerned about the lid not latching. F84 error code present. Latch should be replaced. Customer declined further repair. ; dspstn on spec-tagged invntry: 1 WPW10619844 LATCH
Near Rochester, NY 14606
Shaiman
Job Details:
07/13/2019
DRYER MAYTAG MGDB755DW3
Continuity was present for the moisture sensor harness. Replaced moisture sensor and control. Unit testing good.
Near Rochester, NY 14622
Shaiman
Job Details:
07/13/2019
WASHER MAYTAG MVWC565FW1
"Customer concerned about unit intermittently stopping. Replaced control, unit testing good."
Near Penfield, NY 14526
Evan
Job Details:
07/13/2019
RANGE WHIRLPOOL KFDD500ESS02
Customer had RG&E out for gas smell. Discovered that unit was leaking from regulator. Tech was able to remove regulator from stove but fitting on bottom of regulator that attaches to gas line is seized on old regulator. Unit needs new fitting. Tech is to obtain new fitting and return.
Near Henrietta, NY 14467
Shaiman
Job Details:
07/13/2019
DRYER WHIRLPOOL WED49STBW1
Replaced control panel components. Repair successful.
Near Honeoye Falls, NY 14472
Shaiman
Job Details:
07/13/2019
DISHWASHER WHIRLPOOL WDT920SADM3
Customer states that the dishes are not drying & barely getting clean; even with using the heated dry. No error codes present. Tech line agent suggests using heated dry cycle option and run water before starting cycle. Unit testing good. SR: 7725337680
Near Honeoye Falls, NY 14472
Evan
Job Details:
07/13/2019
DISHWASHER KITCHENAID KDTM504EPA2
Customer stated that upper rack was falling due to welds snapping on rail. Upon inspection discovered that rack was unable to glide due to welds snapping on right side rail. Installed new left side and right side track. Reinstalled upper rack. Unit tested good
Near Penfield, NY 14526
Evan
Job Details:
07/13/2019
RANGE WHIRLPOOL WFE515S0ES0
Unit was still experiencing same issue. Discovered that neutral wire was loose on stove causing issue. Once tightening Neutral wire unit. Was functioning as it should. Ran test bake cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 TJ5614 CORD-RANGE 4' 3w
Near Fairport, NY 14450
Evan
Job Details:
07/13/2019
WASHER MAYTAG MVWC360AW0
Replacing actuator due to unit displaying basket speed fault error code. Replaced actuator ran test cycle. Unit tested good
Near Rochester, NY 14617
Evan
Job Details:
07/13/2019
DISHWASHER KITCHENAID KUDS30IXBL2
Customer stated unit would not fill with water. Checked for error codes. Unit was displaying code 10-2 for vent fan motor error. Ran diagnostic cycle. Unit filled as it should and ran through cycle. After cycle finished ran normal cycle to ensure unit was filling. Could not replicate issue after resetting control. Unit tested good
Near Groveland, NY 14462
Dave
Job Details:
07/13/2019
WASHER WHIRLPOOL WFW92HEFW0
F1E2 motor control error code .checked windings to motor and ohm out each pin all at 13 ohms . Unit also turning on and off by itself. Possible stuck key . Replaced control W11201293 and use interface W10911023. Ran unit in auto diagnostics. Tested good .
Near Avon, NY 14414
Dave
Job Details:
07/13/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08
Replaced control and evap fan in the freezer section. . Tested fan is working as expected . Water dispenser is working and after I was done I heard the ice maker cycle .
Near Caledonia, NY 14423
Dave
Job Details:
07/13/2019
REFRIGERATOR WHIRLPOOL ED22TEXHW02
Replaced ice maker due to leaking . Cycled ice maker no leaks . Customer will monitor.
Near North Chili, NY 14514
Dave
Job Details:
07/13/2019
REFRIGERATOR MAYTAG MFI2570FEW01
Replaced control on refrigerator. Icemaker and ice maker fan . Ice maker cycled after turning power back on . Customer will monitor.
Near Churchville, NY 14428
Dave
Job Details:
07/13/2019
RANGE KITCHENAID KSDG950ESS0
Customer said unit is cooking good now but is having stuck error key code .called techline SR 7725335509 they suggested that it's possible that grease of things could cause that stuck key error . Customer will monitor and try to keep the user interface clean .
Near Rochester, NY 14624
Dave
Job Details:
07/13/2019
REFRIGERATOR MAYTAG MSD2651KEU
Refrigerator vibrating when compressor turns on . Found the drain pan was vibrating. Put some cardboard and foam under neither to stop it from raddling . Unit is no longer making noises . Also leveled the refrigerator.
Near Rochester, NY 14615
Dave
Job Details:
07/13/2019
WASHER MAYTAG MHW5500FW0
Removed broken screw on rotor and installed new one . Tested unit in auto diagnostics. Tested good .
Near Rochester, NY 14611
Dave
Job Details:
07/13/2019
REFRIGERATOR FRIGIDAIRE FFTR1821TS0
Fresh food door not closing correctly. Found the hinge on the bottom was bent and loose . Reshaped and tightened . Replaced door gasket . Tightened handle on freshfood and adjusted freezer door for sealing . Tested unit . Tested good .
Near Rochester, NY 14609
David
Job Details:
07/13/2019
REFRIGERATOR MAYTAG MRT519SZDH00
Unit was at 40 degrees in the fresh food section on arrival. Found unit with freezer set to minimum setting with the damper all the way open. This is causing freezing temps in the fresh food section. Adjusted freezer setting to minimum setting. Having customer monitor.
Near Rochester, NY 14615
David
Job Details:
07/13/2019
REFRIGERATOR FRIGIDAIRE FFSS2315TE
Damper is not opening ordering damper and control; rqstng P&A on 1 242303001 (DAMPER) and 1 A01078804 (CONTROL)
Near Webster, NY 14580
David
Job Details:
07/13/2019
REFRIGERATOR KITCHENAID KRFF707ESS01
Fresh food evaporator was frosted over. Fan and thermistor testing good. Defrosted unit and set to 8 hour fixed defrost. ; dspstn on spec-tagged invntry: 1 W11033168 HARNESS
Near Rochester, NY 14616
David
Job Details:
07/13/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM04
Door liner is damaged preventing closure ordering door; ordrng 1 LW10413519 (DOOR RIGHT)
Near Ontario, NY 14519
David
Job Details:
07/13/2019
FREEZER WHIRLPOOL WRT518SZFW00
Unit is building moisture in the freezer.Sealed large cabinet liner gap and raised both doors to make better contact; dspstn on spec-tagged invntry: 1 WP2163777 BLADE-FAN
Near Webster, NY 14580
David
Job Details:
07/13/2019
REFRIGERATOR GE PFSF5NFZABB
Defrost drain was plugged cleaned tube and defrosted
Near Webster, NY 14580
David
Job Details:
07/13/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01
Installed door shim to close door switch
Near Rochester, NY 14617
David
Job Details:
07/13/2019
REFRIGERATOR MAYTAG MFI2570FEZ00
Unit is not making ice due to the ice maker not energizing the water valve. Replaced ice maker unit cycled and filled; dspstn on spec-tagged invntry: 1 W10882923 ICEMAKER
Near Pittsford, NY 14534
Dave
Job Details:
07/13/2019
REFRIGERATOR JENN AIR JB36NXFXRE01
Fresh food section some lights are not working. LED on the left middle of the fresh food section was bad . Replaced LED lights turned on. Called techline SR 7725339136 . Techline said that it could only have been a bad LED due to the fact that they are in series . Unit tested good .
Near Rochester, NY 14610
Steve
Job Details:
07/12/2019
REFRIGERATOR KITCHENAID KSCS25INWH02
Removed ice blocking defrost drain. Reattatched user interface that was disco nected. Cleaned coils. The refrigerator tests good
Near Canandaigua, NY 14424
Dave
Job Details:
07/12/2019
WASHER WHIRLPOOL WTW4816FW2
F5E2 error code lid lock . Tested lid lock in diagnostics. Control was not seeing that the llid was locked . Replaced lid locked with W11307244 from stock .Tested unit in diagnostics and auto diagnostics. Calibrated unit . Unit tested good .; used 1 W11307244 (LATCH) from stock
Near Rochester, NY 14612
Shaiman
Job Details:
07/12/2019
DRYER WHIRLPOOL WGD5000DW1
Dryer would not heat. Replaced thermal fuse. Unit testing good.; used 1 WP3392519 (FUSE-THERMAL) from stock
Near Rochester, NY 14617
Shaiman
Job Details:
07/12/2019
DRYER MAYTAG LGQ9858PW0
"Replaced drum, screen, door switch, and installed maintenance kit. Unit testing good. ; ordrng 1 W10811916SHIPDIRECT (SHIP DIRECT )"
Near Honeoye Falls, NY 14472
Shaiman
Job Details:
07/12/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0
Unit fills and drains with water but will not run. Replacing sump motor and control. ; ordrng 1 W11087376 (SUMP MOTOR) and 1 W11305297 (CONTROL)
Near Canandaigua, NY 14424
Dave
Job Details:
07/12/2019
WASHER MAYTAG MVWB835DW3
Replaced drain pump for being very loud . Tested unit in auto diagnostics tested good. Calibrated unit . Tested good .
Near Canandaigua, NY 14424
Dave
Job Details:
07/12/2019
WASHER MAYTAG MVWX655DW1
F5E2 lid lock failure error code . Needs new lid lock ordering W11307244; rqstng P&A on 1 W11307244 (latch)
Near Rochester, NY 14617
Evan
Job Details:
07/12/2019
RANGE KITCHENAID KFGD500ESS04
Customer stated that upper oven was overheating and burning items. Checked for error codes upon arrival. No codes displayed. Ran test preheat with thermocouple inside cavity. Watched unit preheat to 350 and cycle burner on and off. Unit is heating as it should. Also ran preheat on bottom oven to 350. Lower oven got up to temp and maintained temperature as it should. Unit tested good
Near Palmyra, NY 14522
Dave
Job Details:
07/12/2019
WASHER MAYTAG MVWC565FW1
Service pointer W11347319A . For clothes getting caught ordering new agitator. Ordering W11161960 . Customer was no show .; ordrng 1 W11161960 (agitator)
Near Manchester, NY 14504
Dave
Job Details:
07/12/2019
DRYER WHIRLPOOL WGD4815EW2
"Called techline SR 7725323047 . Dryer is not advancing from cool down on auto dry it stays on the whole time and does not get to wrinkle shield . Techline said check orange wire make sure that it is plugged in and is good . Wire is good . Techline said to replace timer . Ordering timer WPW10185981; rqstng P&A on 1 WPW10185981 (timer), dspstn on spec-tagged invntry: 1 279769 FUSE-THERMAL 1 WP3387134 THMST-FIX , and 1 WP338906 SENSOR"
Near Pittsford, NY 14534
Shaiman
Job Details:
07/12/2019
WASHER WHIRLPOOL WFW87HEDW0
"Unit will not turn on; You are I will not respond to commands. According to customer, F6 E3 error code was on display before the unit died completely. User interface should be replaced. Customer declined further repair."
Near Rochester, NY 14624
David
Job Details:
07/12/2019
RANGE WHIRLPOOL WEG750H0HZ0
Replaced electrodes that were grounding to the top panel.
Near Hamlin, NY 14464
David
Job Details:
07/12/2019
RANGE WHIRLPOOL WFG515S0EW1
Replaced regulator for inconsistent lighting of front burners. Burner heads were incorrect. Reordering burners ; ordrng 1 WPW10515455 (BURNER )
Near Rochester, NY 14626
David
Job Details:
07/12/2019
RANGE FRIGIDAIRE FGEF3055MFF
Unit is not heating due to main control relay not closing . Elements testing good quotes for control and overlay. Customer denied repair
Near Rochester, NY 14606
David
Job Details:
07/12/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM13
Unit is not completing defrost due to an incorrect defrost thermostat. Ordering fan with harness ; rqstng P&A on 1 W10405166 (COVER) and 1 WPW10514110 (EVAP MOTOR)
Near Webster, NY 14580
Steve
Job Details:
07/12/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00
Found water line inside refrigerator frozen again. Ordering door. ; ordrng 1 LW11026425 (FRZ DOOR SS)
Near Rochester, NY 14612
David
Job Details:
07/12/2019
RANGE WHIRLPOOL WFG525S0HZ1
Adjusted door so it would shut evenly. Turned up rear left simmer.