We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM00
Near Brockport, NY 14420
Dave L
Job Details:
01/09/2023
Customer states ice maker was not functioning and there was water leaking into basement. Found that the water supply line from the house was split causing a leak. Recommending that the customer have a qualified plumber run a new line. Reseated bail arm on ice maker and made sure it was functional.
We serviced a
KITCHENAID RANGE
Model KFGC506JSS
Near Hilton, NY 14468
Dave L
Job Details:
01/09/2023
Convection bake will not start every time. Unable to recreate. Ordering UI and co trim; ordrng 1 W11394663 (Appliance manager) and 1 W11394661 (UI)
We serviced a
WHIRLPOOL RANGE
Model WOS51EC7HW
Near Pittsford, NY 14534
Josh Henchen
Job Details:
01/09/2023
"Customer stated intermittent problem with heating and clock starts to get ahead after they reset it. Checked and found F6E4, UI not always responding to commands. Ordering new UI assembly W11297724.; ordrng 1 W11297724 (UI assembly)"
We serviced a
MAYTAG WASHER
Model MHW5630HZ
Near Hilton, NY 14468
Dave L
Job Details:
01/09/2023
Found tear in bellows gasket. Ordering bellow; ordrng 1 W11314648 (Bellow)
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Hilton, NY 14468
James
Job Details:
01/09/2023
"Attempted to boil water on front elements and element cycles off after a short time and cools down. If element is turned off and immediately on again, then element will get hot. Need control and panel. ; ordrng 1 W10893947 (Panel) and 1 W10894098 (Control)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS 0
Near Rochester, NY 14612
Dave L
Job Details:
01/09/2023
Replaced right hinge. Tested ok
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ2
Near Rochester, NY 14626
Dave L
Job Details:
01/09/2023
Customer informed me that they have Covid when I arrived. Rescheduling customer one week out. ; schdld next appmnt for 1/16 MON !
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS03
Near West Henrietta, NY 14586
Dave L
Job Details:
01/09/2023
"Replaced compressor that would not start. Unit tested ok. ; dspstn on spec-tagged invntry: 2 W11504415 COUPLER BR 8.5X8 2 W11506621 COUPLER BR 6 , and 2 W11504431 COUPLER BR 7.5X5"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Scottsville, NY 14546
Dave L
Job Details:
01/09/2023
Replaced control and cap due to a stuck motor relay. Unit tested ok. ; dspstn on spec-tagged invntry: 1 W11395618 CAPACITOR
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Rochester, NY 14623
Josh Henchen
Job Details:
01/09/2023
Customer stated dryer is having long dry times. Checked and found poor air flow on air fluff test. Recommended cleaning venting and mentioned the vent run being very long. Dryer is functioning as expected. Dryer checks good.; dspstn on spec-tagged invntry: 1 W11224254 VENT TEST KIT
We serviced a
WHIRLPOOL OVEN
Model WFE535S0LZ2
Near Rochester, NY 14619
Andres V
Job Details:
01/03/2023
Installed new latch assembly on unit. Unit unlocked and was able to open the door. I tested the bake on the unit. Customer tested out the oven light but it was not coming on. I then tested power to the light but was not getting any voltage. I used schematic and found the connector that feeds Powe to light but was still not getting any voltage there. The relay does not seem to be openning. Ordering new ACU ; ordrng 1 W11548749 (Acu)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Rochester, NY 14606
Andres V
Job Details:
01/03/2023
Sent automated call to the customer to let them know I was on my way. I arrived to home knocked on door but no one was home. I called them and left voicemail. Waited 15min but no one arrived home. ; dspstn on spec-tagged invntry: 1 W11239857 BELT and 1 WPW10006355 ACTUATOR
We serviced a
KITCHENAID RANGE
Model KEBC247VSS02
Near Rochester, NY 14618
Josh Henchen
Job Details:
01/03/2023
Customer stated error code is just staying on. checked and found control not reading that motor is engaging and disengaging. Unit needs a new control that is unavailable. Customer will look into options.
We serviced a
WHIRLPOOL OVEN
Model KOCE507ESS20
Near Pittsford, NY 14534
Josh Henchen
Job Details:
01/03/2023
"Customer stated a sticky material appeared on the bottom of oven and they feel like the coating is causing issue. Customer is very unhappy with product due to when they cook it makes the oven smokey. Took Photos oven oven and drip pan. It seems as though something was spilled, some of the black part was smooth and flat other parts seem to flake off. Customer wants new product. Range is functioning properly just smokes due to residue."
We serviced a
MAYTAG OVEN
Model MEW9530FZ01
Near Fairport, NY 14450
Josh Henchen
Job Details:
01/03/2023
Customer stated oven not working. Checked and found thermal fuse had blown. Replaced thermal fuse and tested. Oven checks good.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Macedon, NY 14502
Josh Henchen
Job Details:
01/03/2023
"Customer stated she just finished a load of laundry and it seemed to work fine. Checked and found no error codes. Ran diagnostic cycle, all functions as expected. Washer checks good."
We serviced a
KITCHENAID DISHWASHER
Model KDPE334GPS
Near Canandaigua, NY 14424
Josh Henchen
Job Details:
01/03/2023
"Customer stated a cpl times the dishwasher would start on normal run for an hr and shutoff. Checked and found F6E4,F6E3,F9E1,F9E2. Ran diagnostic cycle, all functions as expected. Found food and debris in filter cleaned and ran normal cycle. All functions as expected. Custo.er will monitor. Dishwasher checks good."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Canandaigua, NY 14424
Josh Henchen
Job Details:
01/03/2023
"Installed shield due to damaged shield. Ran diagnostic, all functions as expected. Washer checks good.; dspstn on spec-tagged invntry: 1 W11513246 CNTRL- ELEC"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Canandaigua, NY 14424
Josh Henchen
Job Details:
01/03/2023
"Customer stated no water being dispensed from door. Checked and found no water coming out at dispenser, found water inlet valve faulty. ordering water valve WPW10279866.; ordrng 1 WPW10279866 (Water Valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Rochester, NY 14624
Andres V
Job Details:
01/03/2023
Installed new ice maker and cycled it. Ice maker called for water and filled.
We serviced a
MAYTAG MICROWAVE
Model MMV1174FZ3
Near Rochester, NY 14623
Andres V
Job Details:
01/03/2023
Customer had a question about fan and cold air. She asked if it's normal for the fan to run while it's being used I said yes and she just was not sure because it was not doing it before. She also was asking about cold air in the microwave. I told her thats the vent letting some cold air in from outside especially when it's windy out and that is normal.
We serviced a
KITCHENAID RANGE
Model KFGC558JSS01
Near Rochester, NY 14606
James
Job Details:
01/03/2023
Lh latch locks and unlocks constantly. Replaced both controls and lh user interface. Preheated both ovens.
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Rochester, NY 14616
James
Job Details:
01/03/2023
"Complaint of loud noises during spin. Adjusted feet and tested, cam not fully engaged causing loud grinding noise. Replaced cam and actuator. Calibrated and tested successfully. ; used 1 W10721967 (Cam), and 1 Wpw10006355 (Actuator) from stock"
We serviced a
WHIRLPOOL RANGE
Model KSDG950ESS0
Near Rochester, NY 14617
James
Job Details:
01/03/2023
Unit not preheating. Broiler energizes on bake cycle. Need element. ; ordrng 1 W10779716 (Element) and 1 Sh15
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Irondequoit, NY 14622
James
Job Details:
01/03/2023
Unit stuck on drain cycle cancelled cycle and tested. No errors. Calibrated and tested. Unit functions properly. If problem persists replace control. ; dspstn on spec-tagged invntry: 1 W10876600 PUMP-DRAIN
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Webster, NY 14580
James
Job Details:
01/03/2023
Replaced control and harness. Verified operation.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Webster, NY 14580
James
Job Details:
01/03/2023
Unit non responsive again. Ran Diagnostics cycle and unit reset and now functioning. If problem persists replace user interface. ; rqstng P&A on 1 W11319991 (Ui)
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Webster, NY 14580
James
Job Details:
01/03/2023
"Ui stuck and wont change. Replaced panel and control. Tested unit and it git stuck in drain cycle and wouldn't allow cycle to end. Cleared pressure hose. Problem remains. ; ordrng 1 W11481116 (Encoder) and 1 W11481108 (Control) and 1 W11396717 (Drain pump), dspstn on spec-tagged invntry: 1 W11481108 CNTRL-ELEC"
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Webster, NY 14580
James
Job Details:
01/03/2023
"Unit shakes excessively. Tested cabinet and basket are level. Replaced suspension. Calibrated and releveled. Unit shakes with no clothes and throws motor unable to reach target error. Need gearcase, clutch and basket. Customer contacting manufacturer for product replacement. ; ordrng 1 W11454734 (Gearcase) and 1 W10721967 (Clutch) and 1 W10752719 (Basket)"
We serviced a
MAYTAG WASHER
Model MDB8959SKZ0
Near Webster, NY 14580
James
Job Details:
01/03/2023
"F7E1 FAE2 wash motor , vent motor failure. Unit shorts out and reboots when entering diagnostics. Unit randomly throws f6e2 error. ; ordrng 1 W11414079 (Housing) and 1 W11416460 (Vent) and 1 W11410070 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WTW2000HW0
Near Rochester, NY 14608
James
Job Details:
01/03/2023
Unit overflowing and not draining properly. Cleared pressure hose. Found drain hose had no clamps on it. Secured drain hose to pump and tested. Unit draining too slowly. Hose is clear. ; ordrng 1 W10882407 (Hose) and 1 W10869500 (Switch) and 1 W10849778 (Hose) and 1 W10906604 (Pump)
We serviced a
KITCHENAID OVEN
Model NA
Near Rochester, NY 14610
Andres V
Job Details:
01/03/2023
Customer stated she was doing a self clean when the oven shut down and locked. I was going to use a piece of cardboard to get door unlocked but front panel is a solider piece and theirs no slits to put a piece of cardboard. Since I can't get door open I don't have a model and serial. The UI is also not working and couldnt take that off because the screws are right behind door. I will need a senior tech to come out and see what they can do. ; O-emld tckt
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Rochester, NY 14618
Andres V
Job Details:
01/03/2023
Installed new sump and pump. Put unit back together and into cavity. I tested it and watched for leaks underneath it. I did not see any leaks and unit is now washing properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Rochester, NY 14618
Andres V
Job Details:
01/03/2023
Customer stated it was making a noise. I diagnosed unit found the compressor was rattling. I took off back panel and saw that the clips that hold the compressor down fell off during delivery. I reinstalled them and tested compressor in a diagnostic mode. Compressor no longer makes noise.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Rochester, NY 14606
Andres V
Job Details:
01/03/2023
Customer states unit was leaking and did not spin out. I diagnosed unit found error codes F0E2 for over suds and F0E5 for off balance detected. When I ran a diagnostic cycle and took the top off I saw water leaking down the back wall. I activated the water valve to see if it was cracked and causing the issue but did not see any. The only place that water could be Coming from is there. Ordering new valve. ; ordrng 1 W11038689 (Valve inlet)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW0
Near Canandaigua, NY 14424
Josh Henchen
Job Details:
01/03/2023
"Customer stated the dishwasher washer isnt cleaning dishes properly. Checked and found F7E1. Ran diagnostic cycle all functions as expected, water is around 100 degrees. Recommended running hot water at sink before starting. Ran normal heat wash cycle, all functions as expected. Dishwasher checks good. Customer will monitor."
We serviced a
MAYTAG DRYER
Model MED5630HC1
Near Honeoye Falls, NY 14472
Jeremy
Job Details:
01/03/2023
"Unit making a loud screeching noise when running. Found seized idler pulley, worn belt and noisy rollers. Used repair kit and replaced rollers, belt and idler. Unit tested good.; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Rush, NY 14543
Jeremy
Job Details:
01/03/2023
"Unit is leaking from door on left side. Door is not sealing properly on left side. Ordering inner door panel, tub gasket and door seal.; ordrng 1 W11483553 (GASKET) and 1 W11606677 (Lower Door Seal) and 1 W11559689 (Inner Door)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS03
Near West Henrietta, NY 14586
Jeremy
Job Details:
01/03/2023
"Unit is not cooling. Ran test 4 in diagnostics and found that compressor is seized and not starting. Ordering compressor, drier and associated lok ring fittings in accordance with service pointer W11634348.; ordrng 1 W11574734 (Compressor) and 2 W11504431 (7/5 NR MS 00 (SUCTION LINE TO CONDENSER))s and 2 W11504415 (8.5/8 NR MS 00 (HIGH PRESSURE SIDE TO COMPRESSOR))s and 2 W11506621 (6 NK MS 00 (CHARGING TUBE TO COMPRESSOR))s and 2 W11506635 (TUBE, CHARGING (1/4' W/ SCHRADER VALVE))s and 1 W11109499 (Drier) and 2 W11504445 (5/4 NR MS 00 (3-WAY VALVE TO DRIER))s and 2 W11504447 (5/1.8 NR MS 00 (CAPILLARY TUBE TO DRIER))s"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near Pittsford, NY 14534
Jeremy
Job Details:
01/03/2023
Right door gasket is torn and does not seal to center mullion and left door gasket not sealing on bottom of door. Replaced right door gasket for being torn and reformed left door gasket. Both doors sealing properly.
We serviced a
WHIRLPOOL WASHER
Model MVW4505MW0
Near Pittsford, NY 14534
Jeremy
Job Details:
01/03/2023
Customer stated unit will not turn on. Customer demonstrated how they would start the unit. Found that they were not pushing hard enough on power and start buttons to make unit respond. Instructed customer on proper start up procedure and that buttons may require a harder push than what they were doing. Unit operates as expected.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Rochester, NY 14618
Jeremy
Job Details:
01/03/2023
Replaced icemaker for no ice production and not cycling when test switch is pressed. Test switch operated correctly and new icemaker cycles. Unit checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Victor, NY 14564
Jeremy
Job Details:
01/03/2023
"Customer stated unit is leaking when water is dispensed. Found water line not clipped into dispenser housing causing water to disperse inside housing. Secured water line properly, unit checks good."
We serviced a
WHIRLPOOL OVEN
Model JJW2830DP00
Near Rochester, NY 14615
James
Job Details:
12/29/2022
F2e1 stuck key. Cleaned touch screen and reseated connections. Error reappears. Need panel. ; ordrng 1 W11236888 (Control) and 1 Sh15
We serviced a
AMANA REFRIGERATOR
Model ART308FFDM10
Near Rochester, NY 14608
Andres V
Job Details:
12/29/2022
Replaced the freezer door on unit. I checked made sure it was sealing correctly.
We serviced a
KITCHENAID REFRIGERATOR
Model KFXS25RYMS2
Near Rochester, NY 14610
Andres V
Job Details:
12/29/2022
Replaced the drip tray on unit. Customer tried to clean it and run it through dishwasher various times but would not get clean.
We serviced a
MAYTAG WASHER
Model MHW5630HC
Near Canandaigua, NY 14424
Josh Henchen
Job Details:
12/29/2022
"Customer doesn't have a washer that needs service, still waiting for parts on dishwasher repair. Dishwasher was diagnosed on Wednesday 12/27/22. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Canandaigua, NY 14424
Josh Henchen
Job Details:
12/29/2022
"Replaced Motor, Cam, and belt due motor pulley coming off damaging Cam, belt. Ran diagnostic cycle all functions as expected. Washer checks good. Needs new shield due to damage Shield W11409708; ordrng 1 W11409708 (Shield), dspstn on spec-tagged invntry: 1 W11513246 CNTRL- ELEC 1 W10721967 CAM , 1 W11026785 MOTOR- DRIVE , and 1 W11239857 BELT"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Rochester, NY 14621
James
Job Details:
12/29/2022
Replaced igniter and tested bake cycle and preheated. Door is separated. Need panel. ; ordrng 1 W11176456 (Panel) and 1 W11178521 (Name)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Shortsville, NY 14548
Josh Henchen
Job Details:
12/29/2022
"Customer stated dryer not heating. Checked and found heat coming to dryer. Did air flow test which came back bad all dryers. Inspected vent run, atleast 50 ft, took picture of one section. Recommended changing vent run and using a indoor dryer vent kit. Customer will monitor. Dryer checks good."
We serviced a
WHIRLPOOL RANGE
Model GFG464LVS2
Near Rochester, NY 14618
James
Job Details:
12/29/2022
Unit not igniting in bake cycle. Cleaned ground surfaces and adjusted igniter. Tested twice then preheated oven. If problem persists order WP9758079
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Brighton, NY 14618
James
Job Details:
12/29/2022
Unit would just flash sense led when cycle is started. Recalibrated control and tested diagnostics cycle. Tested quick cycle. If problem persists replace control and lid lock.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Rochester, NY 14619
James
Job Details:
12/29/2022
Unit not draining. Removed pump and inspected. Impeller is stripped. Need pump. ; ordrng 1 W11399437 (Pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDW01
Near Rochester, NY 14621
James
Job Details:
12/29/2022
Ff door handle broken off. Door is hard to open. Need handle and adjust gasket. ; ordrng 1 WPW10672333 (Handle)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KBS0
Near Rochester, NY 14624
James
Job Details:
12/29/2022
Unit throwing f8e4. Found slow drip from water line. Tightened water line and performed heater update. Tested unit and found no leaks. ; used 1 W11537778 (Heater) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Spencerport, NY 14559
James
Job Details:
12/29/2022
Unit installed without lower panels or float switch. Bypassed float switch and verified operation. Need panel parts. ; ordrng 1 W11545318 (Panel) and 1 W11550992 (Toe) and 1 W11573704 (Insulation) and 1 W10919858 (Insulation) and 1 W11550169 (Drip pan) and 1 W11545764 (Float)
We serviced a
MAYTAG DRYER
Model MGD4500MW0
Near Rochester, NY 14626
James
Job Details:
12/29/2022
Unit intermittent to heat. Checked vent to outside. Adjusted burner spoon and verified operation. Customer is to monitor. If problem persists replace coils.
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Webster, NY 14580
Andres V
Job Details:
12/29/2022
"Customer stated unit was not cooling in the fresh food section and the freezer as well. When I arrived to home unit was working as intended and it was 37 in the fresh food section and 0 in freezer. Customer says unit will work good for a few hours then start to warm up. I know this model has a defrost issue but I did not see any ice build up on the back wall. Customer says she did see ice build up in the back and thought that was normal. I replaced the Thermistor and they will monitor. One of the evap connections was not staying on well and needs replacing. ; ordrng 1 W11546690 (Acu) and 1 W11314839 (Harness), dspstn on spec-tagged invntry: 1 WPW10384183 THERMISTOR"
We serviced a
WHIRLPOOL DRYER
Model WGD85HEFW0
Near Webster, NY 14580
Andres V
Job Details:
12/29/2022
"Customer stated unit was making a squealing noise. I diagnosed unit found the belt pulley to be making noise. I had a repair kit with me I replaced the pulley, rollers and belt. Put unit back together and tested it. Unit no longer makes noise. ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT"
We serviced a
WHIRLPOOL COOKTOP
Model WFG525S0JS2
Near Palmyra, NY 14522
Andres V
Job Details:
12/29/2022
Customer stated the flame on the burners was too high. I adjusted the flame on all burners to the customers liking.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Macedon, NY 14502
Andres V
Job Details:
12/29/2022
"Customer stated unit does not go into spin. I diagnosed unit checked error codes found F1E2 for motor control fault, F2E1 for stuck key. When I ran a diagnostic cycle unit did spin and also in a manual test mode. I reccomend replacing the ACU ; ordrng 1 W11603811 (ACU)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Fairport, NY 14450
Andres V
Job Details:
12/29/2022
"Customer stated unit would not agitate. I diagnosed unit and found that the actuator arm broke. I tried to move the cam from spin to agitate but it was stuck causing the arm to on actuator to break. I replaced the actuator but need to order a cam. ; ordrng 1 W10721967 (Cam), dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Rochester, NY 14618
Andres V
Job Details:
12/29/2022
"Customer stated unit was leaking and also filled to the top. I diagnosed unit checked error codes but did not find any. I the ran a diagnostic cycle but I didn't see water leaking. I tested the fabric softener dispenser but also didn't see water. I then stated a bulky heavy soil cycle. Unit is set to deep water wash, I showed customer and let her know that with that being turned on the basket is going to fill most of the way. I watched the unit fill then wash but I still could not find the source of the leak. I checked underneath unit and saw water spots on the panel that started at the fabric softener. I believe that when the water is going into the tub ring it's overflowing and causing it to leak. ; ordrng 1 W11590590 (Tub ring)"
We serviced a
WHIRLPOOL COOKTOP
Model KSGG700EBS2
Near Pittsford, NY 14534
Andres V
Job Details:
12/29/2022
"I replaced the left side panel, left rear ignitor and the burner. I tested unit, all burners turn on now and are working. I tried to put unit back into the cavity but floor was uneven and I was not able to without help. Daughter of customer said that they would put it back in."
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HZ2
Near Hamlin, NY 14464
Dave L
Job Details:
12/29/2022
Replaced Ignitor due to unit failing re ignite. Left spark module with the customer.tested ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX2FHDXVB04
Near Hilton, NY 14468
Dave L
Job Details:
12/29/2022
"The ice maker module motor is stripped preventing it from completing harvest. Replaced ice maker and bulb. Tested ok. ; dspstn on spec-tagged invntry: 1 D7824706Q ICEMAKER , used 1 8009 (Bulb) from stock"
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Hilton, NY 14468
Dave L
Job Details:
12/29/2022
Adjusted control in its housing so the customer could manipulate settings. Tests ok.
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFZ01
Near Lima, NY 14485
Dave L
Job Details:
12/29/2022
"Replaced evaporator and drier due to a low side leak at the evaporator outlet. Tested ok. ; dspstn on spec-tagged invntry: 2 W11506619 COUPLER BR 8 1 W11506620 COUPLER AL 8X8 , 2 W11506621 COUPLER BR 6 , and 1 WPW10143759 DRIER-UV DYE"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Farmington, NY 14425
Josh Henchen
Job Details:
12/29/2022
"Customer stated dishwasher flashing F6E1. Checked and found F6E1, tried to reseed connections from board to Ui. F6E1 came back, also noticed film on console peeling. Ordering Control W11462458, UI W11460962 and console W11460908.; ordrng 1 W11462458 (Control board) and 1 W11460962 (Panel/UI) and 1 W11460908 (Console)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Canandaigua, NY 14424
Josh Henchen
Job Details:
12/29/2022
"Customer is unhappy with the amount of time they had to wait and now they will have to wait again.Arrived at customers house and they had the wrong door sent, white LW10721540 instead of stainless. Ordering proper door LW10858417and gasket WPW10460580 with new Hinge W11417064. . ; ordrng 1 LW10858417 (Stainless Steel Door) and 1 WPW10460580 (Gray gasket) and 1 W11417064 (RH Hinge)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Caledonia, NY 14423
Josh Henchen
Job Details:
12/29/2022
"Customer stated dishwasher not filling with water. Checked and found F6E1,F8E2, Ran diagnostic cycle, dishwasher filled with water low whining humming noise from Sump & Motor and wash arms not moving. Customer has opt. to buy new dishwasher."
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Churchville, NY 14428
Dave F
Job Details:
12/29/2022
Replaced ACU and tested unit in diagnostics. Unit tested good.
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Churchville, NY 14428
Dave L
Job Details:
12/28/2022
Replaced control. Unit displays pressure system signal error and UI will not function. Will need another control board. ; schdld next appmnt for 12/29 THU !
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Rochester, NY 14609
Andres V
Job Details:
12/28/2022
Customer stated he tried to start a cycle but it did not start. When I arrived home I was able to start a normal cycle. I then put unit into a diagnostic mode and checked for error codes but did not find any. Unit is working as intended right now. He will monitor and let us know if it happens again. If it does order sump and pump .W11085683; O-emld tckt
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KPS0
Near Rochester, NY 14625
Andres V
Job Details:
12/28/2022
Customer stated unit would not start a cycle. I diagnosed unit found error code F8E4 for flood switch activated. I cleared the drip tray then started a cycle. Unit now washes and is working properly.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Macedon, NY 14502
Andres V
Job Details:
12/28/2022
Customer stated rack broke so she can't load dishes. Diagnosed unit found the left side rack adjuster broke where it connects to the slide. Had new rack adjuster in my van. I replaced it then had customer test it to make sure she was satisfied. ; used 1 WPW10546503 (Rack adjuster) from stock
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Palmyra, NY 14522
Andres V
Job Details:
12/28/2022
Customer stated the paint was Coming off the inside of drum and he's having paint chips go on his clothes. I examined the drum and saw that when drum was painted it bubbled and cause it to chip. ; ordrng 1 W10545923 (Drum)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Rochester, NY 14618
Jeremy
Job Details:
12/28/2022
Unit is not making ice. Ice maker will not cycle when test switch is pressed. Verified 120 volts at harness connection. Ordering icemaker.; ordrng 1 W11546935 (Icemaker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Webster, NY 14580
James
Job Details:
12/28/2022
"Replaced icemaker. Heater, and fascia. Tested diagnostics and components passed."
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Palmyra, NY 14522
Andres V
Job Details:
12/28/2022
Customer stated unit is not starting after a power surge. I told customer that this unit has a control board and if it shuts down mid cycle it'll have to be canceled and start a new one when power comes back. I showed customer how to cancel cycle and what to do if it happens again.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Webster, NY 14580
James
Job Details:
12/28/2022
Unit not washing. No power to pump. 118 to control. ; ordrng 1 W11227372 (Harness) and 1 W10906426 (Control)
We serviced a
KITCHENAID COOKTOP
Model KICU509XBL00
Near Webster, NY 14580
James
Job Details:
12/28/2022
"Called techline sr7735372924. Rh module blew fuse. Replaced fuse and unit will not power rh side. Need module and elements. ; ordrng 1 W10857232 (Module) and 1 WPW10396549 (Element rr) and 1 W10396547 (Element center) and 2 WPW10396548 (Element lh)s, used 1 Wpwm0805101 (Fuse) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Fairport, NY 14450
Jeremy
Job Details:
12/28/2022
Replaced heater in accordance with special project. Unit checks good.; used 1 W11537778 (ELEMENT) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Webster, NY 14580
James
Job Details:
12/28/2022
Door delivered damaged. Ordering panel. ; ordrng 1 W11461688 (Door) and 1 W11242133 (Console)
We serviced a
MAYTAG REFRIGERATOR
Model MFF2055YEW00
Near Fairport, NY 14450
Jeremy
Job Details:
12/28/2022
Unit has ice build up on bottom of freezer and door doesn't close all the way. Found that defrost drain is plugged. Removed drain restriction and defrosted freezer. Unit checks good.; dspstn on spec-tagged invntry: 1 W11190084 TUBE-DRAIN
We serviced a
ROPER DRYER
Model RED444OVQ1
Near Fairport, NY 14450
Jeremy
Job Details:
12/28/2022
No service needed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Newark, NY 14513
Andres V
Job Details:
12/28/2022
Customer stated unit is working in the freezer but does not cool in the fresh food section. I diagnosed unit found the issue to be the evaporator fan not working. Fan is getting 120v but does not spin. Ordering new fan. ; ordrng 1 WP2315539 (Fan motor)
We serviced a
JENN AIR OVEN
Model JDS1750ES1
Near Williamson, NY 14589
James
Job Details:
12/28/2022
Unit throwing cooling fan error. Cooling fan and convection fan not powering in Diagnostics. Need cooling fan. ; ordrng 1 W11107275 (Blower) and 1 Sh15
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV08
Near Phelps, NY 14532
Andres V
Job Details:
12/28/2022
Installed the new harness in the freezer section. I went to install the ice maker when I noticed that bin was full. I asked customer how it's been and she says since the last repair unit has been making ice constantly so I did not replace the ice maker. ; dspstn on spec-tagged invntry: 1 W11546935 ICEMAKER
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Perinton, NY 14450
Jeremy
Job Details:
12/28/2022
Lid would not unlock and control not sensing lid is closed. Replaced lid latch for faulty lid switch. Unit tested good.; used 1 W11307244 (LATCH) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS04
Near Fairport, NY 14450
Jeremy
Job Details:
12/28/2022
Replaced evap harness and thermistor cover for no defrost and door gasket for being torn. Unit checks good.
We serviced a
KENMORE DRYER
Model 110.87872603
Near Penfield, NY 14526
James
Job Details:
12/28/2022
"Unit loud due to stuck idler pulley. Replaced belt. Rollers, and idler. Unit functions properly. ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT , used 1 4392067 (Kit) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHB01
Near Rochester, NY 14623
Dave F
Job Details:
12/28/2022
Ice maker mold is broken and causing water to leak . Ordering new ice maker . Adjusted the door hinge on freshfood as door was hitting freezer . Suggested moving the third shelf drawer to stack on the others ; ordrng 1 W10873791 (icemaker)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Henrietta, NY 14467
Dave F
Job Details:
12/28/2022
All led lights are working right now but If freezer led goes out order W11601310 led and follower service pointer W11460554
We serviced a
WHIRLPOOL RANGE
Model GW397LXUQ07
Near Scottsville, NY 14546
Dave F
Job Details:
12/28/2022
Unit not lighting properly during bake . Replaced ignitor on unit and tested . Unit tested good
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS 0
Near Rochester, NY 14612
Dave L
Job Details:
12/28/2022
Hinge was disconnected at spring. Ordering hinge assembly ; ordrng 1 W11573702 (Hinge)
We serviced a
MAYTAG DRYER
Model MED5630HW1
Near Rochester, NY 14612
Dave L
Job Details:
12/28/2022
Replaced stuck idler.Tested ok. ; used 1 279640 (PULLEY-IDLER) from stock
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HW06
Near Rochester, NY 14616
Dave L
Job Details:
12/28/2022
Replaced door due to crack on strike.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Rochester, NY 14616
Dave L
Job Details:
12/28/2022
Door has no resistance due to broken links. Unit has been foamed into the opening with spray foam. Customer will need to have the unit uninstalled and foam removed before we can attempt a repair. Ordering links. ; ordrng 2 8194001 (Links)s
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Rochester, NY 14626
Dave L
Job Details:
12/28/2022
ReplacedMotor due to an open start winding. Tested ok.