Service History 111 - Appliance Tec

We serviced a

WHIRLPOOL REFRIGERATOR

Model MRT711SMFZ

Near Irondequoit, NY 14617

Dave L

Job Details: 12/01/2021

Found freezer at 0 degrees and fresh food at 33. Customer had changed settings to mitigates fresh food freezing and soft items in freezer. Unit testing ok recommending that the customer monitor unit at current settings. ATEC a warranty

We serviced a

MAYTAG WASHER

Model MVWB835DW1

Near Clifton Springs, NY 14432

Dave F

Job Details: 12/01/2021

F5E1 lid lock error code . Unit not starting . Replaced lid lock unit now starts but there is no cold water . Water was on and 120 volts going to cold valve . Replaced water valve and tested unit in auto diagnostics. Unit tested good calibrated unit . Rust that customer is talking about is near the front left of the unit where you pour bleach in . Took photo of rust it is just cosmetic not functional; used 1 W11165546 (VALVE) from stock

We serviced a

MAYTAG DRYER

Model MDE2500AYW

Near Irondequoit, NY 14617

Dave L

Job Details: 12/01/2021

Unit would not start due to a bad start winding. Replaced motor and reattached drum baffle. Unit tested good ; used 1 Sh (Sh) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ04

Near Rochester, NY 14612

Dave L

Job Details: 12/01/2021

Shelf parts have collapsed preventing crispers fro. Opening. Ordering shelf parts ; ordrng 1 WPW10326469 (Shelf support) and 1 WP67001719 (Bracket) and 1 WPW10326469 (Support) and 1 W10827015 (Cover) and 1 WPW10329866 (Frame) and 1 WPW10231345 (Trim)

We serviced a

MAYTAG DISHWASHER

Model MDB9979SKZ0

Near Rochester, NY 14612

Dave L

Job Details: 12/01/2021

Replaced console and UI due to led malfunction. Unit tested good.

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Webster, NY 14580

Evan

Job Details: 12/01/2021

Customer stated that unit was leaking from front. Upon arrival door bellow spring had come detached. Found that door bellow had ripped causing issue. Reinstalled spring but door bellow will need to be replaced ; schdld next appmnt for 12/7 TUE 12-3

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Rochester, NY 14616

Dave L

Job Details: 12/01/2021

Adjusted cabinet so door would not swing open.

We serviced a

KITCHENAID FREEZER

Model KRFF302EWH01

Near Rochester, NY 14612

Dave L

Job Details: 12/01/2021

Replaced freezer door and gasket. Door sealing well. ; ordrng 1 ShipdirectW10876598 (Ship direct Nameplate)

We serviced a

MAYTAG REFRIGERATOR

Model MFW2055FRZ00

Near Webster, NY 14580

James

Job Details: 12/01/2021

Customer said she only has Monday off; schdld next appmnt for 12/6 MON !

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW4

Near Newark, NY 14513

Dave F

Job Details: 12/01/2021

Replaced lid lock . Control and Ui . Calibrated unit and tested in auto diagnostics. Unit tested good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Webster, NY 14580

James

Job Details: 12/01/2021

Unit flickering leds. Lh rear ceiling led out. Replaced led and all of them began functioning. ; dspstn on spec-tagged invntry: 1 W10695459 MODULE

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FPS01

Near Webster, NY 14580

James

Job Details: 12/01/2021

"Not cooling enough, not holding temperature.11/16/21 14:03: JJ there 11/16 TUE, 13:07 to 13:59, Unit not cooling ff section. Evaporator frozen. Found defrost drain clogged. Defrosted drain and tested fan and thermistors. Changed settings to timed defrost. Unit functions properlyIf problem persists replace W11533213: and W11395558"

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Williamson, NY 14589

James

Job Details: 12/01/2021

Complaint of unit stops near the final rinse cycle. Tested unit. No errors. Checked water hoses. Replaced control and calibrated Called techline. Sr 7732374367 voltage at outlet was 114v and dropped to 108v while in agitation. Voltage supply issue. Customer needs to contact electrician. ; dspstn on spec-tagged invntry: 1 W10876600 PUMP-DRAIN and 2 W11135392 CONTROL

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FDAB05

Near Williamson, NY 14589

James

Job Details: 12/01/2021

Replaced parts and tested. Found no leaks and leds functioning properly.

We serviced a

MAYTAG OVEN

Model MER6549BAW

Near Williamson, NY 14589

James

Job Details: 12/01/2021

Replaced rf element and receptical. Replaced bake element in lower oven. Tested unit and it functions properly. One year warranty on repair.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Irondequoit, NY 14609

James

Job Details: 12/01/2021

Replaced control panel with panel and tested. Unit functions properly. One year warranty.

We serviced a

WHIRLPOOL FREEZER

Model GAFZ30FDGB02

Near Walworth, NY 14568

Dave F

Job Details: 12/01/2021

"Replaced door , door is now sealing as expected."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF989SDAE00

Near Macedon, NY 14502

Dave F

Job Details: 12/01/2021

Replaced the reservoir for leaking . Tested dispenser and cycled ice maker . Tested good .

We serviced a

WHIRLPOOL RANGE

Model WEE510S0FS2

Near Macedon, NY 14502

Dave F

Job Details: 12/01/2021

"Complaint is oven are to low after long periods of cooking and the temp drops .327 , 386 , 329 , 385 , 332 , 386 .. average of 357 . Unit is working as expected. Customer is not happy with baking performance but did not find anything wrong with the unit . Customer says its after long periods only thing I can think of is that unit gets to hot to function properly due to having no cooling fan built in the unit . It is working as designed."

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS0

Near Honeoye, NY 14471

Steve

Job Details: 12/01/2021

Replaced right front burner for open burner. The range tests good.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SDM0

Near Rochester, NY 14616

James

Job Details: 12/01/2021

Replaced lower wheels and dispenser door. Unit functions properly.

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Webster, NY 14580

Evan

Job Details: 12/01/2021

Unit is missing felt seal from rear of drum. Seal had come detached during use. Ordering felt seal ; ordrng 1 W10612022 (Drum seal)

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Webster, NY 14580

Evan

Job Details: 12/01/2021

Customer stated that unit was not washing properly. Check for error codes. No codes present. Ran diagnostic cycle and observed unit during cycle. Found very low water pressure running to spray arms. Inspected underneath unit and found that rubber hose that allow water to flow to wash pump was pinched causing restricted water flow to pump. This was causing issue. Reinstalled pump correctly. Tested unit. Unit tested good

We serviced a

MAYTAG WASHER

Model MVWB835DW5

Near Rochester, NY 14607

Evan

Job Details: 12/01/2021

Customer stating that unit will not respond to commands. Found f6e2 code stored for HMI and ACU failing to communicate. Replaced console due to this issue. Ran diagnostic cycle. Unit tested good

We serviced a

WHIRLPOOL MICROWAVE

Model KOCE500ESS11

Near Victor, NY 14564

Steve

Job Details: 12/01/2021

Customer concerned with door not going to 90 degrees on mi to wave when opened. Instructed customer the door is as designed. The microwave tested good. Customer also is concerned the time does not have am or pm. Instructed customer this impunity does not offer that.

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Fairport, NY 14450

Steve

Job Details: 12/01/2021

Replaced heater for special project S17304 and dishes not drying. The dishwasher tests good ; used 1 W11537778 (Heater) from stock

We serviced a

WHIRLPOOL VENTHOODS

Model KIRD861XSS1

Near Pittsford, NY 14534

Steve

Job Details: 12/01/2021

Found the speed control switch for the fan was not varying speeds. The unit needs new speed control. The control is discipontinued

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV976FDEM01

Near Rochester, NY 14620

Steve

Job Details: 12/01/2021

"Removed ice from defrost drain and snaked drain. Leveled refrigerator and customer is to monitor,."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Rochester, NY 14624

Steve

Job Details: 12/01/2021

Replaced fan and harness with thermistors for open thermistor. The refigerator tests good

We serviced a

KITCHENAID OVEN

Model KOSC504ESS01

Near West Henrietta, NY 14586

Steve

Job Details: 12/01/2021

Replaced control fuse for no power to user interface. The oven is sharing a circuit with cooktop. Instructed customer to put oven on its own circuit. The oven is also not installed properly and should be enclosed as per user instructions. ; dspstn on spec-tagged invntry: 1 W10803991 CNTRL- ELEC

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Rochester, NY 14616

James

Job Details: 11/30/2021

Called techline sr7732367637. Compressor short cycling. No cool. Installed start relay and problem remains. Techline said to replace compressor. ; ordrng 2 W11504445 (Lok)s and 2 W11506623 (Lok)s and 1 W10771114 (Drier) and 1 W11358352 (Compressor) and 2 W11504415 (Lok)s and 2 W11504431 (Lok)s and 2 W11506619 (Lok)s

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Brockport, NY 14420

Dave L

Job Details: 11/30/2021

Timer contacts are failing to close when advancing in timed dry. Ordering timer. ; ordrng 1 WPW10436303 (Timer) and 1 WPW10446920 (Switch)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FDAB05

Near Canandaigua, NY 14424

Dave F

Job Details: 11/30/2021

Led lights in refrigerator are not working . The crush ice and cube is also not working found the wiring was broken repaired wiring . LEDs still not working but crushed and cube is now . Replaced fresh food led . That light works now but freezer led does not . Took old fresh food led and installed into freezer. All lights are working . If problem persists order WPW10515057 freezer led

We serviced a

MAYTAG REFRIGERATOR

Model MSS25N4MKZ01

Near Canandaigua, NY 14424

Dave F

Job Details: 11/30/2021

Replaced both freezer and freshfood doors for rusting underneath the coating on the stainless. Unit tested good and is sealing .

We serviced a

MAYTAG DRYER

Model MEDB835DC4

Near Irondequoit, NY 14609

James

Job Details: 11/30/2021

"Spoke to Brandy, who approved repair. Unit stopping due to seized idler pulley. Replaced dryer repair kit and tested. Unit functions properly. ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SDZ0

Near Rochester, NY 14612

Dave L

Job Details: 11/30/2021

Customer did not respond to follow up call. Call complete

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JS0

Near Henrietta, NY 14467

Evan

Job Details: 11/30/2021

Replacing harness due to connection at L1 terminal experiencing thermal event. Replaced harness tested unit. Unit tested good

We serviced a

WHIRLPOOL DISHWASHER

Model GU2500XTPS6

Near Rochester, NY 14620

Evan

Job Details: 11/30/2021

Customer stated that unit was flashing clean light and would not run a cycle. Discovered that code relates to heating issue with unit. Tech sheet stated that if unit is flashing Clean LED as it is they heater circuit on the board is faulty or the heater itself is faulty. Took continuity reading of heater. Heater tested closed. Took resistance reading from heater. Tested within range. Control is causing issues Control is NLA. Collected service call fee

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Webster, NY 14580

James

Job Details: 11/30/2021

Unit leaking near lh side of door and black rubber piece was laying inside tub. Removed door panel and found sound insulation stuffed inside tub causing leak and parts of sound deadening was cracked on inner door. Reinstalled insulation and removed deadening material. Unit no longer leaking. Customer is to monitor.

We serviced a

MAYTAG REFRIGERATOR

Model MFT2776FEZ00

Near Macedon, NY 14502

James

Job Details: 11/30/2021

Replaced door and tested. Dispenser functions properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Rochester, NY 14626

Dave L

Job Details: 11/30/2021

Filter door was not shutting. Reinstalled filter and latches door. Leveled unit and adjusted feet to remove excess vibration that was causing a droning noise.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Rochester, NY 14612

Dave L

Job Details: 11/30/2021

Replaced control and suspension. Calibrated and tested ok.

We serviced a

CROSLEY WASHER

Model CAW12444DW1

Near Rochester, NY 14609

Evan

Job Details: 11/30/2021

Replacing tub ring due to ring being cracked and water running along edge of ring causing unit to leak. Replaced tub ring and tested unit. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Victor, NY 14564

Dave F

Job Details: 11/30/2021

Items freezing in freshfood section . Freshfood set at 40 and 2 in freezer. . Temperature in freezer is showing 3 degrees . 36 in freshfood section . Dairy items and veg are freezing. Customer has tall items on the top shelf on the left by the vent . Techline suggests not to put tall items there as it blocks the air from hitting the thermistor in the freshfood section and can cause items to freeze . Customer will either remove shelf or move it down with smaller items on it . Adjusted freshfood section to 42 degrees. Unit tested good

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Victor, NY 14564

Dave F

Job Details: 11/30/2021

Belt is slipping causing noise during cycle . Replaced belt with W11239857 calibrated unit and ran auto diagnostics. Unit tested good ; used 1 W11239857 (BELT) from stock

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Irondequoit, NY 14609

Evan

Job Details: 11/30/2021

Customer stated that tub ring is cracked and rubbing against basket causing issue. Tub ring will need to be replaced. Ordering tub ring. Called into warranty company to give estimate Repair was approved; schdld next appmnt for 12/7 TUE 11-2

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW0

Near Rochester, NY 14613

Dave L

Job Details: 11/30/2021

Unit would not advance past fill due to hot water being disconnected. Customer will only be able to use tap-cold setting with the machine installed like this. Verified other functions. Long fill error in diagnostics. Unit tests ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDEM01

Near Webster, NY 14580

James

Job Details: 11/30/2021

S16360 laborUnit freezing in ff section. Tested fans and thermistors. Changed defrost to timed. Found drain clogged. Defrosted drain and evaporator. Installed screws in evap cover.

We serviced a

MAYTAG WASHER

Model MDB8959SFZ4

Near Rochester, NY 14626

Dave L

Job Details: 11/30/2021

Found plastic tabs broken on the user interface preventing the start button from actuating. Fabricated new tabs from surrounding plastic. Unit testing ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Spencerport, NY 14559

Dave L

Job Details: 11/30/2021

Fresh food door pier hinge pin weld has separated. Door may become loose. Ordering hinge. Freezer door can is wearing. Ordering cam.; ordrng 1 W11409290 (Hinge) and 1 W11293374 (Freezer door lower hinge) and 1 WPW10257206 (Upper closer)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW02

Near Rochester, NY 14624

Steve

Job Details: 11/30/2021

Found the freezer door was out of alignment. Removed screws and repositioned the door so it does not hit fresh food section door.

We serviced a

MAYTAG REFRIGERATOR

Model MFI2569VEW

Near Penfield, NY 14526

Dave F

Job Details: 11/30/2021

Start device was clicking when arrived .installed different start device unit started cooling . Ordering new start device WPW10197428; ordrng 1 WPW10197428 (start relay)

We serviced a

KITCHENAID MICROWAVE

Model KMHC319ESS0

Near Rochester, NY 14624

Steve

Job Details: 11/30/2021

Ordering diode and returning with magnetron for no heat while cooking ; ordrng 1 W11256462 (Diode)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW02

Near Rochester, NY 14619

Steve

Job Details: 11/30/2021

"Found evidence of sealed system leak or restriction. The freezer is 40 degrees with ball of ice on capillary. The fresh food section is warm. Quoted for sealed system repair. ; rqstng P&A on 1 W10836706 (Evaporator) and 2 W11504433 (Coupler)s and 2 W11504447 (Coupler)s and 2 W11506620 (Coupler)s and 2 W10913906 (Process tube)s and 1 WPW10143759 (Dye drier), ordrng 1 W10898074 (Lock prep), rqstng P&A on 2 W11504423 (Coupler)s and 2 W11504416 (Coupler)s"

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JS0

Near Rochester, NY 14621

Evan

Job Details: 11/30/2021

Unit is displaying same error message as last time f1e0 for primary control fault. Replaced control. Tested unit. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT549SZDW00

Near Rochester, NY 14621

Evan

Job Details: 11/30/2021

Replacing door due to gasket continually falling out of channel. Replaced door with new gasket. Heated gasket to form to frame properly. Unit tested food; dspstn on spec-tagged invntry: 1 LW10636232 DOOR

We serviced a

AMANA DRYER

Model NED4655EW1

Near Rochester, NY 14616

James

Job Details: 11/30/2021

Complaint of no heat and timer syays where its set at. Tested and found motor not running if start button is released. Connection was loose at motor. Reconnected and tested timed and automatic dry. Unit functions properly left part

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS05

Near Henrietta, NY 14467

Steve

Job Details: 11/30/2021

"Replaced turntable motor for open motor causing turntable to not rotate. The microwave tests good ; dspstn on spec-tagged invntry: 1 WPW105101010 MOTOR-TURNTABLE , used 1 Sh15 (Shipping) from stock"

We serviced a

WHIRLPOOL WASHER

Model NTW4516FW3

Near Rochester, NY 14608

Evan

Job Details: 11/30/2021

Customer stated that unit was continually running drain cycle and could not cancel cycle. drain pump was continually running when plugging unit in. Checked error codes. Unit was displaying code f2e1 for stuck key error. Replaced control. Tested unit. Unit completed cycle as it should. Unit tested good ; dspstn on spec-tagged invntry: 1 W11170317 CNTRL- ELEC

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Rochester, NY 14612

James

Job Details: 11/30/2021

Unit not agitating. Unit has nidec actuator that disconnected. Replaced actuator and calibrated. Tested quick wash. Unit functions properly; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Rochester, NY 14612

James

Job Details: 11/30/2021

"Unit not agitating and throwing motor fault. Removed actuator and it was broken from its motor. Clutch sticking. Replaced both parts and tested. Unit functions properly. ; used 1 Wpw10006355 (Actuator), 1 Sh15, and 1 W10721967 (Cam) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDPE334GPS0

Near Honeoye Falls, NY 14472

Steve

Job Details: 11/30/2021

Found water temp coming in dishwasher was 74 degrees. The unit had cool water error and oversudsing. Recommended customer to run hot water at sink and use high temp wash. Paid in full

We serviced a

MAYTAG WASHER

Model MVWB855DC4

Near Rochester, NY 14625

Dave F

Job Details: 11/30/2021

Lid is broken on the right side . Checked lid hinge and found that they are both Left hinges . Ordering right hinge WP8572974 . Called techline SR 7732359112 . There is no known issues with lid breaking and spoke with customer about hyperextending the lid by pushing on it can break it . Adjust the lid screws enough so the lid will close and lock .left new lid at customers to be installed on next trip . ; ordrng 1 WP8572974 (lid hinge right)

We serviced a

WHIRLPOOL DRYER

Model CGM2745FQ0

Near Rochester, NY 14607

Evan

Job Details: 11/30/2021

Customer stated unit did not come with key for coin box or top of coin box. Preordered lock set but tech is missing coin box key. Ordering coin box ; ordrng 1 W11190039 (Lock box w/ key)

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Spencerport, NY 14559

Dave L

Job Details: 11/30/2021

The customer is concerned with the unit not agitating consistently and not completing cycles. Entered diagnostics to check for error codes. No stored errors. Unit completed diagnostic cycle perfectly. Ran dlms load size calibration. Inspected wiring connections. Unit testing ok.

We serviced a

WHIRLPOOL WASHER

Model MVWC465HW3

Near Lima, NY 14485

Steve

Job Details: 11/30/2021

"Found the washer had been flooded. The washer has corrosion and rust in wire harness, on capacitor and motor connection and will not start. Instructed customer the repair is not warrantied due to flooding."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Pittsford, NY 14534

Dave F

Job Details: 11/30/2021

Water is slow coming out of dispenser. Removed water filter and water is now coming out with good flow . Customer needs new water filter. Ice maker not working due to no water getting to it . Cycled ice maker and ran fill test ice maker filled and tested good .

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW2

Near Brockport, NY 14420

Dave L

Job Details: 11/30/2021

Unit is no longer at the store.

We serviced a

KITCHENAID DISHWASHER

Model KDFE304DBL

Near Hamlin, NY 14464

Dave L

Job Details: 11/29/2021

Replaced drain pump and OWI. Cleaned filter. Ran diagnostics to calibrate OWI. Customer to monitor. ; dspstn on spec-tagged invntry: 1 WPW10705575 SENSOR-OWI

We serviced a

WHIRLPOOL REFRIGERATOR

Model MRT118FFFH06 IS

Near Rochester, NY 14622

James

Job Details: 11/29/2021

Unit making buzzing noises and struggling to reach 0 in freezer. Unit is bulged in the center of ceiling causing tension from cabinet. Called techline sr 7732354523. That said cabinet is normal and to inspect frost pattern had full Frost pattern found unit growling from kink in liquid line at evaporator. Adjusted tubing and noise went away. Customer is to monitor. Ordering evap due to possible restrictions. ; ordrng 1 W11407409 (Evap) and 1 W11480426 (Compressor) and 1 W11506635 (Access) and 2 W11504415 (Lok)s and 2 W11504416 (Lok)s and 2 W11504436 (Lok)s and 2 W10896689 (Lok)s and 2 W11504434 (Lok)s

We serviced a

MAYTAG DRYER

Model MED6230HW1

Near Hamlin, NY 14464

Dave L

Job Details: 11/29/2021

Replaced motor and blower. Unit sounds much better. Venting tested ok. ; dspstn on spec-tagged invntry: 1 WP697772 BLOWER

We serviced a

KENMORE WASHER

Model 110. 26132410

Near Rochester, NY 14610

Evan

Job Details: 11/29/2021

Customer stated that unit would not respond to commands and they could not run a cycle. Discovered f6e2 error message for UI failing to communicate with CCU. Quoted customer to replace console. Customer does not want to proceed at this time. Collected service call fee

We serviced a

KITCHENAID RANGE

Model KSGG700ESS1

Near Rochester, NY 14625

Evan

Job Details: 11/29/2021

Called customer to speak about repair. Customer stated that unit is experiencing same issue as last visit. Tech explained that tech does not have parts needed for todays visit. Customer would like wait until part becomes available in order to repair stove in 1 visit. Scheduling customer for 2 weeks from todays date ; ordrng 1 W11034208 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM03

Near Hilton, NY 14468

Dave L

Job Details: 11/29/2021

Replaced refrigerator compartment led module. Unit tested ok

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Linwood, NY 14486

Dave F

Job Details: 11/29/2021

Replaced the top bracket on the door for paint and rusting . Unit tested good .

We serviced a

KENMORE DISHWASHER

Model 665.13692N412

Near Fairport, NY 14450

James

Job Details: 11/29/2021

"Unit leaking from front lip of tub. Ran unit with door removed and water overflows front lip intermittent and vent fan is leaking. Pump is functioning as spray arms are rotating. Need lower seal. Gasket and vent assembly; ordrng 1 W10849471 (Spray arm) and 1 W10909089 (Seal) and 1 WPW10469574 (Vent fan), dspstn on spec-tagged invntry: 1 W11177741 GASKET"

We serviced a

KITCHENAID RANGE

Model KSEG700EBS3

Near Fairport, NY 14450

James

Job Details: 11/29/2021

Replaced control and preheated oven successfully.

We serviced a

WHIRLPOOL DRYER

Model WED7990FW0

Near Rochester, NY 14612

Dave L

Job Details: 11/29/2021

Condenser was clogged causing long dry times. Removed lint and debris fromCabinet and condenser. Unit tested ok.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DBL4

Near Irondequoit, NY 14617

Dave L

Job Details: 11/29/2021

Unit was not washing due to an open wash motor. Replaced sump and motor assembly. Unit tested ok. ; used 1 Sh (Sh) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW02

Near Honeoye Falls, NY 14472

Dave F

Job Details: 11/29/2021

"Compressor pulling .6 amps . Checked for leaks with nitrogen did not find any . Replaced compressor for possible insufficient compressor. Installed UV drier . vacuumed unit down past 500 microns recharged unit is now cooling as expected.; dspstn on spec-tagged invntry: 2 W11504415 COUPLER BR 8.5X8 2 W11504416 COUPLER BR 8.5X6 , 2 W11504434 COUPLER BR 6X2 , 2 W11504436 COUPLER AL BR 6X1.8 , 2 W11504445 COUPLER BR 5X4 , 2 W11506619 COUPLER , 2 W11506620 COUPLER AL 8X8 , and 2 W11506621 COUPLER BR 6 , used 1 WPW10143759 (DRIER-UV DYE) from stock"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Honeoye Falls, NY 14472

Dave F

Job Details: 11/29/2021

Replaced Ui . Calibrated unit ran auto diagnostics unit tested good. ; dspstn on spec-tagged invntry: 1 W11170706 CONTROL

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Macedon, NY 14502

James

Job Details: 11/29/2021

Replaced heater and control. Ran diagnostics and verified operation. Unit functions properly.

We serviced a

MAYTAG RANGE

Model MER8700DS1

Near Honeoye, NY 14471

Steve

Job Details: 11/29/2021

Replaced left rear burner for open burner. The burner tests good.

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Scottsville, NY 14546

Steve

Job Details: 11/29/2021

Ordering basket for hole in basket. Returning with agitator also.; ordrng 1 W11178227 (Basket)

We serviced a

KITCHENAID OVEN

Model KOSC504ESS01

Near West Henrietta, NY 14586

Steve

Job Details: 11/29/2021

"Ordering control fuse for open fuse. ; ordrng 1 W11025102 (Fuse), dspstn on spec-tagged invntry: 1 W10803991 CNTRL- ELEC"

We serviced a

MAYTAG DRYER

Model MGD7230HW0

Near Scottsville, NY 14546

Steve

Job Details: 11/29/2021

Replaced main control for long dry times. The dryer tests good.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HWH00

Near Rochester, NY 14624

Steve

Job Details: 11/29/2021

Found the compressor very not and not running. Put tester start device on compressor and it started. Customer is going to monitor over next day. If unit fails to cool it will need a compressor.

We serviced a

WHIRLPOOL OVEN

Model KODE500ESS05

Near Rochester, NY 14624

Steve

Job Details: 11/29/2021

Replaced control fuse and tod fuses on rear for no power to control and no heat to oven. The range tests good. No platform under oven. Recommended to not use self clean until a platform is installed.

We serviced a

WHIRLPOOL WASHER

Model MVWX655DW2

Near Victor, NY 14564

Dave F

Job Details: 11/29/2021

Replaced lower harness and capacitor. Calibrated unit and ran auto diagnostics unit tested good.

We serviced a

MAYTAG WASHER

Model MVW6230RHW0

Near Rochester, NY 14624

Steve

Job Details: 11/29/2021

Replaced lid latch and bezel for broken latch that fell into washer. Replaced ui for start button no always responding to touch. The washer tests good.

We serviced a

MAYTAG REFRIGERATOR

Model MSC21C6MFZ00

Near Rochester, NY 14623

Steve

Job Details: 11/29/2021

"Repositioned the water dispenser grommet and cleaned mineral deposits for water spraying when dispenser is used. The water dispenser tested good,."

We serviced a

JENN AIR RANGE

Model JMW3430DP02

Near Webster, NY 14580

James

Job Details: 11/29/2021

Return with all parts ; schdld next appmnt for 12/6 MON !

We serviced a

GE WASHER

Model GNW128PSMWW

Near Rochester, NY 14620

Dave L

Job Details: 11/29/2021

Replaced drain pump. Filled and drained unit to verify repair. No leaks. Unit testing ok.

We serviced a

KENMORE DRYER

Model 110.73952102

Near Victor, NY 14564

Dave F

Job Details: 11/29/2021

Dryer does not stay running unless holding the start button . Timer is working . Start button tested good . Motor is working and the centrifugal switch on the motor is working . Door switch also tests good According to the diagram if those all check good replace control . Control is NLA customer will seek new unit .

We serviced a

MAYTAG REFRIGERATOR

Model MFC2062FEZ04

Near Pittsford, NY 14534

Steve

Job Details: 11/29/2021

Customer says there is water on floor in front center of refigerator every couple days. No ice in freezer on floor. Tested ice maker connections and water dispenser connections. Found no leak. Added water to defrost tray and waited. No leaks. The customer is going to monitor and take a picture if it happens again.

We serviced a

WHIRLPOOL RANGE

Model WFG975H0HZ0

Near Webster, NY 14580

James

Job Details: 11/29/2021

Unit underbaking. Tested unit and it was getting to 330 at 350. Calibrated 10 degrees and now average is 355. Customer is to monitor if problem persists pre order igniter and W11161843; dspstn on spec-tagged invntry: 1 WPW10324262 IGNITOR

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Fairport, NY 14450

Dave F

Job Details: 11/29/2021

Freezer door is closing as expected customer was worried about the gasket between the door . Told customer that seam between the door and gasket is normal and is part of the door making process . Customer instruct.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Canandaigua, NY 14424

Dave F

Job Details: 11/29/2021

Replaced heating element. Tested unit . Tested good .; dspstn on spec-tagged invntry: 1 279838 ELEMENT

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM05

Near Spencerport, NY 14559

Dave L

Job Details: 11/29/2021

Installed right hand fresh food door that was broken at the lower hinge. Freezer slides and broken at the self closures. Ordering slides. Customer paid in full. ; ordrng 1 WPW10397636 (Slide) and 1 WPW10397635 (Slide)

We serviced a

JENN AIR OVEN

Model JGRP536WP01

Near Livonia, NY 14487

Dave F

Job Details: 11/29/2021

Replaced pan on bottom for being warped and drawing spark away . Tested unit . Tested good