We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNK
Near Rochester, NY 14606
Dave L
Job Details: 07/19/2022
Temperature is inconsistent in fresh food section. Evap fan error in diagnostics. Evaporator free of any ice build up. Evaporator fan functioning at this time. Ordering control and fan. ; ordrng 1 W11455229 (Control) and 1 W11455373 (Fan)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Pittsford, NY 14534
Dave F
Job Details: 07/19/2022
"Replaced compressor and UV Dryer. Vacuumed unit down past 500 microns. Recharged unit with refrigerant. Not enough room to put on another dryer on due short cap tube and steel line. Customer under 5-year sealed system warranty. Unit is cooling correctly.; dspstn on spec-tagged invntry: 2 W11504434 COUPLER BR 6X2 2 W11504436 COUPLER AL BR 6X1.8 , 1 W11506635 VALVE 1/4' , and 1 WPW10143759 DRIER-UV DYE"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Webster, NY 14580
Andres V
Job Details: 07/19/2022
"replaced evaporator cover and ACU. Plugged unit back in and waited for compressor to turn on, did not hear compressor turn on so I call whirlpool to see if I need to flash the board to the unit but you do not need too. After getting off the phone with them compressor and fans kicked on. Sr7734148238"
We serviced a
GE MICROWAVE
Model JVM1340WW002
Near Pittsford, NY 14534
Dave F
Job Details: 07/19/2022
Handle is sticking when opening and closing. Door handle is cracking at top. Latch system is worn out and catching. Parts needed are NLA. Customer will look into buying new machine.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Walworth, NY 14568
Jeremy
Job Details: 07/19/2022
"Customer stated washer making a grinding noise. Checked and found F0E7, found noise coming from gearcase and motor pulley is loose causing noise. Ordering gearcase, motor, cam, washplate, and spanner nut.; ordrng 1 W11449840 (GearCase) and 1 W11026785 (Motor) and 1 W10721967 (Cam) and 1 W10752283 (Washplate) and 1 W11551646 (Spanner nut)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Rochester, NY 14623
Dave F
Job Details: 07/19/2022
Found water leakage at filter housing. Used bypass and component still leaking. Needs filter housing. Customer paid in full.; ordrng 1 W11346623 (Filter Housing)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWS04
Near Ontario, NY 14519
Andres V
Job Details: 07/19/2022
Replaced fan cover.
We serviced a
MAYTAG FREEZER
Model MFI2269FRZ03
Near Webster, NY 14580
Andres V
Job Details: 07/19/2022
Customer stated unit stopped cooling. Diagnosed unit and found start relay to be the cause of the issue. Relay is not starting compressor unit needs a new one. Customer also pointed out deli tray and chiller bin are both cracked and falling off.; ordrng 1 W11092533 (Start relay) and 1 WPW10350564 (Capacitor) and 1 W10827914 (Deli tray) and 1 WP67006312 (Chiller door)
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SKZ0
Near Irondequoit, NY 14622
Andres V
Job Details: 07/19/2022
"Customer stated unit was giving him F9E1 for a drain issue. I put unit into a diagnostic mode and ran a cycle. Unit ran a cycle successfully, I then started a normal cycle and canceled it to see if water would still drain. Unit did drain properly. I could not duplicate issue. I informed customer that they need to clean the filter out so it doesn't go into the pump."
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Rochester, NY 14621
Andres V
Job Details: 07/19/2022
"Replaced manifold, tubing to burners and burner caps. I put unit back together and tested all burners. 3 out of the 4 burners were working properly but the left front one was still inconsistent. I called whirlpool to get it noted and was told to replace ignitor.Sr 7734142597 ; ordrng 1 WPW10209656 (Ignitor) and 1 WPW10209657 (Ignitor)"
We serviced a
GE DRYER
Model DSKP333EC6WW
Near Rochester, NY 14605
Andres V
Job Details: 07/19/2022
Customer stated knob broke off timer and also trim piece on screen lint broke off. Ordering timer and trim piece.; ordrng 1 WE01X25915 (Lint screen trim) and 1 WE15X23895 (Timer)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Canandaigua, NY 14424
Jeremy
Job Details: 07/19/2022
"Customer stated laundry is not spinning out completely and not rinsing properly. Checked and found no error codes. Ran diagnostic check and found unit noisy when spinning and slow to spin when loaded with laundry. Ordering control and motor for slow spin and transmission, basket hub, and cam for excessive noise during spin cycle.; ordrng 1 W10721967 (CAM) and 1 W10890624 (DRIVE MOTOR) and 1 W10528947 (HUB) and 1 W11454734 (GEARCASE) and 1 W11417466 (CONTROL)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Rochester, NY 14624
Dave L
Job Details: 07/19/2022
Found frozen water bladder preventing dispensing. Thawed bladder.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2O
Near Spencerport, NY 14559
Dave L
Job Details: 07/19/2022
Washer has water damage underneath. Motor windings open. Replacing motor shifter and control. ; ordrng 1 W11556728 (Control) and 1 W11026785 (Motor) and 1 W11481722 (Actuator)
We serviced a
WHIRLPOOL DRYER
Model MED6230HW
Near Canandaigua, NY 14424
Jeremy
Job Details: 07/19/2022
Found dryer to be excessively noisy. Checked and found screw pinched between blower housing and lint duct. Also found back left roller to be noisy. Replaced both rear rollers and removed extra screw. Unit operating as expected.; used 1 349241T (Roller) from stock
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Honeoye, NY 14471
Jeremy
Job Details: 07/19/2022
Customer stated unit will not complete a cycle. Checked and found F5E2 error code. Ran diagnostic check and all functions check good. Checked voltage at outlet and found that there is only 90VAC. Advised customer to have circuit checked by qualified electrician.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Rochester, NY 14611
Andres V
Job Details: 07/19/2022
Customer stated unit was not dispensing water or making ice. Diagnosed unit and found that the connection to the main water valve was loose. Recconected it and tested it. Unit is now dispensing water.
We serviced a
MAYTAG RANGE
Model MER8800FZ2
Near Fayetteville, NY 13066
Chuck G
Job Details: 07/19/2022
Replaced front left burner. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Fayetteville, NY 13066
Chuck G
Job Details: 07/19/2022
Replaced UI and load & Go dispenser. Unit tested good
We serviced a
JENN AIR DISHWASHER
Model JDTSS244GS0
Near Fayetteville, NY 13066
Chuck G
Job Details: 07/19/2022
Customer stated that the rack tracking was broken. I verified issue and with the tracks separating it caused the tabs to break on the rack adjusters. Replaced right & left upper tracks and right & left adjusters per SP W11296667. Unit tested good S-Code S22916; used 2 WPW10546503 (Adjusters) from stock
We serviced a
WHIRLPOOL DRYER
Model MGD5500FW0
Near Fayetteville, NY 13066
Chuck G
Job Details: 07/19/2022
"Squealing noise coming from dryer. Dryer kit tested bad, replaced dryer kit. Unit tested good ; used 1 4392067 (Dryer kit) from stock"
We serviced a
MAYTAG RANGE
Model MER8700DS
Near Syracuse, NY 13211
Chuck G
Job Details: 07/19/2022
Oven not heating. Heating element tested bad. Replaced element. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS01
Near Pittsford, NY 14534
Dave F
Job Details: 07/19/2022
"Ice maker working intermittently. Found weak water pressure into unit. Water valve not turned all the way on. Found clog in valve. Opened valve to increase water pressure. If any other issue, customer will need valve replaced. Tightened freezer door handle."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Canandaigua, NY 14424
Dave F
Job Details: 07/19/2022
Wash motor error. Replaced wash sump. Tested with diagnostic. All operations normal.
We serviced a
WHIRLPOOL DRYER
Model MEDB766FW0
Near Canandaigua, NY 14424
Dave F
Job Details: 07/19/2022
"Unit had broken door switch. Replaced door switch. Tested for power, spin and heat. All operations normal."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHV03
Near Canandaigua, NY 14424
Dave F
Job Details: 07/19/2022
Spoke with customer. Ice maker not working. Ordering ice maker for repair.; ordrng 1 W11579560 (Ice Maker)
We serviced a
WHIRLPOOL COOKTOP
Model WFE320M0JS3
Near Syracuse, NY 13212
Chuck G
Job Details: 07/19/2022
Replaced glass cooktop because of thermal crack. Unit tested good
We serviced a
MAYTAG DRYER
Model MGD4200BW1
Near Fairport, NY 14450
Jeremy
Job Details: 07/18/2022
Dryer was noisy due to drum rubbing against right side panel. Bent panel and realigned drum. Found that dryer vent is restricted and should be cleaned. Vent terminates on the roof. Advised customer on how to clean lint screen build up from dryer sheets. Unit operating as expected.
We serviced a
GE DRYER
Model GTDP300EM0WS
Near Rochester, NY 14625
Andres V
Job Details: 07/18/2022
Did not get part in today for repair ; schdld next appmnt for 7/22 FRI !
We serviced a
GE DISHWASHER
Model GDT655SSJ2SS
Near Rochester, NY 14625
Andres V
Job Details: 07/18/2022
Customer had same issue where connection was loose. Recconected it and unit turned on.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KFIV29PCMS03
Near Jamesville, NY 13078
Chuck G
Job Details: 07/18/2022
Replaced compressor and dryer. Unit is unrepairable. SR7734136762; dspstn on spec-tagged invntry: 2 W11504415 COUPLER BR 8.5X8
We serviced a
FRIGIDAIRE RANGE
Model PLES389ECI
Near Rochester, NY 14612
Dave L
Job Details: 07/18/2022
Oven liner bent out at hinge recover preventing door from closing. Bent liner back. Door closes properly.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Canandaigua, NY 14424
Dave F
Job Details: 07/18/2022
"F7E1 error, tachometer signal lost. Tested unit, basket only agitating one way. Ordered control board, wire harness, capacitor and motor. SR 7734136792, troubleshot with Techline. ; ordrng 1 W11591637 (Wire Harness) and 1 W11395618 (Capacitor) and 1 W11026785 (Motor) and 1 W11556727 (Control Board)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Rochester, NY 14612
Dave L
Job Details: 07/18/2022
Center crisper rail has separatedFrom shelf preventing use of drawer. Ordering center rail. ; ordrng 1 WPW10671238 (Center rail)
We serviced a
MAYTAG REFRIGERATOR
Model MFF2558DEE00
Near Webster, NY 14580
Andres V
Job Details: 07/18/2022
Customer stated unit was making strange noise. Diagnosed unit but could not duplicate sound. I put unit into a service mode and tested everything manually. I ran compressor and condenser fan did not hear anything. Also tested evap fan and damper but did not hear anything. Unit is cooling properly. Let customer know that if it happens again try and record and see every how many minutes it happens.
We serviced a
WHIRLPOOL WASHER
Model MAV208DAWW
Near Penfield, NY 14526
Jeremy
Job Details: 07/18/2022
Replaced pump and belt for excessive noise. Unit checks good.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS22EWMS5
Near Webster, NY 14580
Andres V
Job Details: 07/18/2022
Installed new drain pan on unit. When I was putting unit back together I put water line to water valve had customer turn on water and noticed that water was leaking. I could not get water line to seal completely anything I was doing it kept leaking. I have to come back with 1/4 in line and coupler to try and get it to seal correctly.; schdld next appmnt for 7/26 TUE !
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Rochester, NY 14624
Dave L
Job Details: 07/18/2022
Replaced broken striker ; dspstn on spec-tagged invntry: 1 W11457841 STRIKE
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Rochester, NY 14610
Jeremy
Job Details: 07/18/2022
"Found lid strike broken making unit unusable. Replaced lid strike, unit checks good.; dspstn on spec-tagged invntry: 1 W11457841 STRIKE"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Rochester, NY 14607
Jeremy
Job Details: 07/18/2022
"Replaced upper rack adjusters, unit checks good.; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER"
We serviced a
MAYTAG MICROWAVE
Model MMV1175JZ00
Near Webster, NY 14580
Andres V
Job Details: 07/18/2022
Customer stated light would not turn off. Diagnosed unit and found board to not be communicating properly. Touch pad works properly but ACU relay for light is not closing.; ordrng 1 W11552021 (Acu)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FBS03
Near North Chili, NY 14514
Dave L
Job Details: 07/18/2022
Replaced evaporator cover and control due to fresh food defrost failure. Customer toMonitor.
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Rochester, NY 14609
Jeremy
Job Details: 07/18/2022
"Customer stated unit would not drain. Checked and found F9E2 error code and drain pump is loud and slow to drain. Found impeller in drain pump seized. Replaced drain pump, unit checks good.; dspstn on spec-tagged invntry: 1 W10876600 PUMP-DRAIN"
We serviced a
WHIRLPOOL WASHER
Model WTW5600XW2
Near Irondequoit, NY 14609
Jeremy
Job Details: 07/18/2022
"Found F7E6,F,7E5, F5E1 Washer wasn't spinning. Upon inspection found motor not operating. Cost of repair outweighs cost of new machine."
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW01
Near Canandaigua, NY 14424
Dave F
Job Details: 07/18/2022
"Unit not cooling. Compressor not running. Switched motor relay, still did not start. Ordered compressor, Lokrings and dryer.; rqstng P&A on 1 W11189855 (Compressor) and 1 W11506635 (Access Valve) and 1 WPW10143759 (UV Dryer) and 1 W11504445 (5/4 coupler) and 1 W11504434 (6/2 coupler)"
We serviced a
WHIRLPOOL OVEN
Model WFE505W0HS1
Near Webster, NY 14580
Andres V
Job Details: 07/18/2022
Customer stated they kept getting F6E1 error code for oven over temp when heating. Diagnosed unit checked temp sensor and all wiring. When I set unit to bake and checked voltage at bake element but relay was not opening and sending power to it. Broiler was working properly. Ordering ACU.; ordrng 1 W11567368 (ACU)
We serviced a
WHIRLPOOL DRYER
Model WGD6620HC0
Near Victor, NY 14564
Dave F
Job Details: 07/18/2022
"Unit shutting off in middle of cycle. Found F3E3 error. Service Pointer W11395626A suggested to check thermistor and connections at board. Ohm reading on thermistor within specs and no loose connections. Excessive lint build-up inside unit, poor air flow through vent contributing to symptoms. Recommended customer has vent cleaned. Checked W11378591 Service Pointer for noise issue."
We serviced a
WHIRLPOOL DISHWASHER
Model KDFM404KPS0
Near Rochester, NY 14624
Jeremy
Job Details: 07/18/2022
Showed up with motor. Customer became irate and began screaming at me that I didn't bring a control board. Customer believes that unit needs a control board too. I tried to explain that I didn't diagnose the problem and only had the part that has been diagnosed. She would not listen and kept screaming that we didn't know what we were doing. Did not complete repair.; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Irondequoit, NY 14609
Andres V
Job Details: 07/18/2022
Helped Dave with sealed system
We serviced a
AMANA REFRIGERATOR
Model ASD2575BRB01
Near Rochester, NY 14619
Dave L
Job Details: 07/18/2022
Replaced ice maker and valve due to no ice. Customer to monitor after 24 hours
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Macedon, NY 14502
Dave F
Job Details: 07/18/2022
Ice maker not dispensing. Found broken tray on ice maker. Ordered ice maker for repair.; ordrng 1 W10873791 (Ice Maker)
We serviced a
GE OVEN
Model JTP35SP1SS
Near Fairport, NY 14450
Dave F
Job Details: 07/18/2022
"Customer concerned top oven is taking a long time to heat. Removed wall oven. Tested ohms at temp sensor, 1100 ohms, within specs. Tested resistance at both bake and broil elements, values within specs. Both elements receiving ~235 VAC. Replaced control board."
We serviced a
MAYTAG REFRIGERATOR
Model MFF2258VEB4
Near Rochester, NY 14618
Dave F
Job Details: 07/18/2022
Ice maker not cycling properly. Stopped mid-cycle. Needs ice maker for repair.; ordrng 1 D7825706Q (Ice Maker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Rochester, NY 14613
Dave L
Job Details: 07/18/2022
Pre ordered control ; ordrng 1 W11566891 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model MSC21C6MFZ05
Near Pittsford, NY 14534
Dave F
Job Details: 07/18/2022
"Unit not making ice or water after installation. Removed rubber grommet from input line. Tested, water dispensing normal. Tested ice maker harvest and water valve. All operations normal."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Rochester, NY 14623
Dave F
Job Details: 07/18/2022
"Ice and water not working and unit not cooling. Corrosion on wires of left middle deli drawer. Replaced UI and left deli drawer. Tested, all operations normal."
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW0
Near Churchville, NY 14428
Jeremy
Job Details: 07/18/2022
"Checked and found basket hub stripped and splines on drive shaft stripped. Would need to replace gearcase, cam and hub. Cost or repair outweighs cost of new machine."
We serviced a
WHIRLPOOL OVEN
Model WOD51ES4EB02
Near Fayetteville, NY 13066
Chuck G
Job Details: 07/18/2022
"Customer stated that the lower oven glass broke when closing oven door, it sprung right up and slammed. I inspected unit and glass shattering was caused by too much tension on the spring hinges causing it to spring up and slam against the unit. Ordering glass door W10804159, left hinge 9760570 and right hinge 9760569; ordrng 1 W10804159 (Glass door) and 1 9760569 (Right hinge) and 1 9760570 (Left hinge)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Cicero, NY 13039
Chuck G
Job Details: 07/18/2022
Customer stated that unit will not power on. I unplugged unit for 60 seconds to reset the control. Unit powered on. No codes. I ran a diagnostic test cycle in which the unit operated normally. I calibrated unit and helped customer connect unit to there WiFi to receive updates. Unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM
Near Cicero, NY 13039
Chuck G
Job Details: 07/18/2022
Unit not washing. No codes. Motor and sump tested bad. After installing motor i discovered that the voltage going to washer motor is fluctuating indicating that there is a problem with the harness and control. Ordering harness W11227372 and control W10906426. ; ordrng 1 W11227372 (Harness) and 1 W10906426 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKT0
Near Syracuse, NY 13212
Chuck G
Job Details: 07/18/2022
Customer stated that unit was making a popping sound when opening door. I found that foot plate was not attached to the upper hooks that hold it in place causing interference with the door opening properly. I uninstalled foot plate and reinstalled it correctly. Customer is still waiting on contractor to uninstall unit so we can replace the heating element. ; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Mattydale, NY 13211
Chuck G
Job Details: 07/18/2022
"Customer stated that unit stopped working during the rinse and spin portion of the cycle & they could smell an Oder. Error code F7E6-motor fault. Motor , capacitor, outlet, connectors and harness tested good. Calibrated unit. I explained to the customer about how much detergent to use, load selection and size. Unit tested good"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Syracuse, NY 13219
Chuck G
Job Details: 07/18/2022
"Customer stated that she heard a loud grinding noise. No codes. After verifying the issue i discovered that the unit had the Nidec actuator that was not engaged. I replaced the actuator, calibrated unit. Ran a diagnostic test cycle in the unit preformed normally. Unit tested good ; used 1 WPW10006355 (Actuator) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Irondequoit, NY 14609
Dave L
Job Details: 07/18/2022
"Replaced compressor and sub cooler due to no cooling. Tested ok. ; dspstn on spec-tagged invntry: 1 W11370574 COMPRESSOR 3 W11504415 COUPLER BR 8.5X8 , 2 W11504430 COUPLER BR 7X6 , 2 W11504447 COUPLER BR 5X1.8 , 1 W11506619 COUPLER BR 8 , 1 W11506635 VALVE 1/4' , 1 W11504431 COUPLER BR 7.5X5 , and 1 W11502743 TUBE"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV02
Near Ontario, NY 14519
James
Job Details: 07/12/2022
Unit not cold enough. No ice. Compressor and evap fan not running in Diagnostics. Compressor and fans run in normal operation. Called techline. Sr7734092620; ordrng 1 W11209866 (Compressor) and 1 W11043763 (Control) and 1 W11506635 (Access) and 1 WPW10143759 (Uv) and 2 W11504434 (6\2)s and 2 W11504420 (8\6)s and 2 W11506620 (8)s and 2 W11504433 (6\4)s and 1 WPW10300024 (Icemaker)
We serviced a
MAYTAG REFRIGERATOR
Model MFF2558FEZ01
Near Henrietta, NY 14467
Dave F
Job Details: 07/12/2022
Doors misaligned and right fridge door handle loose. Tightened handle and leveled unit. Customer is satisfied.
We serviced a
MAYTAG REFRIGERATOR
Model MZD2766GEW
Near Honeoye Falls, NY 14472
Dave F
Job Details: 07/12/2022
"Not dispensing cubed ice. Found solenoid not releasing properly. Replaced part, tested unit. Ice now dispensing cubed and crushed."
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW1
Near Ontario, NY 14519
James
Job Details: 07/12/2022
"Unit not powering on. No neutral nfound power cord buned at neutral connection. Need power cord. Left parts. ; ordrng 1 W11222083 (Cord), dspstn on spec-tagged invntry: 1 W11050897 CUTOFF-THERMAL"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Pittsford, NY 14534
Dave F
Job Details: 07/12/2022
"Unit not cooling. Compressor seized, pulling 8 amps. Ordering compressor, UV drier and Lokrings. Sealed System is cover by manufacturer; ordrng 1 WPW10466675 (compressor) and 1 W11506635 (Access Valve) and 1 WPW10143759 (UV drier) and 2 W11504434 (6/2 Fitting)s and 2 W11504436 (6/1.8 Fitting)s and 1 W11504445 (5/4 Fitting)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Ontario, NY 14519
James
Job Details: 07/12/2022
"Unit frozen evap. Drain frozen. 22.3k ohms through thermostor fully incased in ice. Replaced harness and tested. Ordering control. Will re evaluate frost pattern on return. Warranty parts from last visit. ; ordrng 1 W10843055 (Control), used 1 W11033168 (Harness) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Ontario, NY 14519
James
Job Details: 07/12/2022
Unit was making grinding noise and froze top shelf of ff section then corrected itself. Tested diagnostics. Need damper. ; ordrng 1 W11317276 (Damper)
We serviced a
MAYTAG WASHER
Model MHW8630HW3
Near Webster, NY 14580
James
Job Details: 07/12/2022
"Unit randomly throws errors and not spinning in delicate cycle. Soap in load and go is watered down. Checked for update on mobile app and none available. Dispenser is leaking water into load and go. Need updated dispenser and service tool. Need to put dryer in garage to access washing machine. ; ordrng 1 W11524106 (Dispenser), dspstn on spec-tagged invntry: 1 W11378552 TUB"
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Groveland, NY 14462
Jeremy
Job Details: 07/12/2022
"Replaced hub, cam, gearcase, belt and agitator for stripped splines on gearcase and hub, worn belt and broken agitator. Unit checks good.; dspstn on spec-tagged invntry: 1 W10528947 HUB 1 W10721967 CAM , 1 W11239857 BELT , and 1 W11454734 GEARCASE"
We serviced a
WHIRLPOOL RANGE
Model RF362LXSQ0
Near Webster, NY 14580
Jeremy
Job Details: 07/12/2022
"Found screw that secured trim, handle and glass missing and threads in handle stripped. Handle is discontinued, replaced screw with larger one to make up for stripped threads."
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW
Near Webster, NY 14580
Jeremy
Job Details: 07/12/2022
"Customer stated washer is walking across the floor. Checked and found lock nuts on pedestal legs had not been tightened causing legs to change adjustment. Adjusted leveling legs and tightened lock nuts. Ran unit with towels through rinse and spin, runs as expected. Noticed that tile floor in laundry room is slippery and washer is very easy to slide on the floor."
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Webster, NY 14580
Jeremy
Job Details: 07/12/2022
Customer stated unit would not power on but did after unplugging for a couple days. Checked and found F5E2 door lock error. Ran diagnostic cycle all functions run as expected. Unable to duplicate problem. If problem persists order ACU W11201274.
We serviced a
WHIRLPOOL RANGE
Model MGR6600FZ0
Near Irondequoit, NY 14609
Jeremy
Job Details: 07/12/2022
Replaced bake burner tube for uneven flame and console panel for being dented. Bake burner flame checks good.
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Irondequoit, NY 14622
Jeremy
Job Details: 07/12/2022
Customer stated start button. Checked and found diagnostic LED is off on control board. Reseated shifter connection to control board and on shifter unit began to operate as expected. Found that voltage to drain pump is intermittent. Unit needs a control board. Customer elected not to repair.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Rochester, NY 14607
Jeremy
Job Details: 07/12/2022
"Checked found F8E4, float switch overfill. Ran diagnostic cycle found no leaks, tested good. Customer stated kid was splashing water on the dishwasher which could have splashed into drip tray triggering overfill switch. Explained to customer potential causes of this problem and ways to avoid it."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Victor, NY 14564
Dave F
Job Details: 07/12/2022
"Found back, left top in fridge LED defective. Replaced part and all bulbs working.; dspstn on spec-tagged invntry: 1 W10695459 MODULE"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Webster, NY 14580
James
Job Details: 07/12/2022
S27311 parts and x2 labor Unit frozen ff evap so fan will not rotate. Need updated control and evap cover. ; ordrng 1 W11333076 (Control)
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0F
Near Fairport, NY 14450
Dave F
Job Details: 07/12/2022
"F8E4. Float switch error, found DW leaked. Technical Service Pointer: W11540964. Replaced heater for defective brass bushings. S17304. Tested unit in auto diagnostics. All operations normal.; used 1 W11537778 (ELEMENT) from stock"
We serviced a
AMANA REFRIGERATOR
Model ABB1924WEB1
Near Webster, NY 14580
James
Job Details: 07/12/2022
"Unit running continuously due to control not defrosting. Replaced jazz control and defrosted evaporator. One year warranty on repair. ; used 1 WPW10503278 (Jazz), and 1 Sh15 from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW1
Near Palmyra, NY 14522
Dave F
Job Details: 07/12/2022
Washer was not spinning out clothes and stopping mid-cycle. Found unit on unlevel floor and basket was not lining up. Adjusted rear and front left legs and calibrated unit. Tested with auto diagnostic. Customer will monitor.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Webster, NY 14580
James
Job Details: 07/12/2022
S16360 laborFf evap frozen. Defrosted evap and drain tube. Replaced harness and tested fan and thermistor in diagnostics. ; dspstn on spec-tagged invntry: 1 W11033168 HARNESS
We serviced a
WHIRLPOOL MICROWAVE
Model WMHA9019HV1
Near Rochester, NY 14610
Jeremy
Job Details: 07/12/2022
"After closer inspection found loose connection to door controls. Reseated wire connection to door. Also replaced light bulb, unit checks good.; ordrng 1 W11186013 (MW door Black Stainless)"
We serviced a
WHIRLPOOL WASHER
Model WFW8500SR00
Near Canandaigua, NY 14424
Dave F
Job Details: 07/12/2022
"Washing machine locked shut during spin cycle. Manually unlocked door latch. Tested unit, door locked and did not move to next step. Visually checked motor control unit and found solder joint burned. Unit needs motor control unit. Part no longer available, cx opted to look for new unit"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Livonia, NY 14487
Dave F
Job Details: 07/12/2022
Customer saying freshfood section is warm . Temperature in freezer -1 . Freshfood was 38 . Checked fans . Thermistors In diagnostics. Changed defrost mode to basic from adaptive. Customer will monitor.
We serviced a
MAYTAG WASHER
Model MHW5100DW0
Near Hilton, NY 14468
Dave L
Job Details: 07/12/2022
Replaced pressure sensor and harness due to water level error. Ran rapid wash to completion to verify. Tested ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Rochester, NY 14612
Dave L
Job Details: 07/12/2022
Heating element is bent out of itsFront mounting clip. Adjusted heater and clip until it was secure in its mounts. Tested in diagnostics. If issue returns replace tub
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Rochester, NY 14617
Dave L
Job Details: 07/12/2022
Unit will not wash due to an open wash motor. Replaced sump assembly. Tested ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near Rochester, NY 14615
Dave L
Job Details: 07/12/2022
Spoke to customer. Pre ordered correct ice maker ; ordrng 1 WPW10715709 (Ice maker)
We serviced a
AMANA WASHER
Model NTW4516FW1
Near Rochester, NY 14611
Dave L
Job Details: 07/12/2022
Found unit in drain lockout. Long fill error in diagnostics. Unit is hooked to broken kitchen sink faucet. This was not supplying water to the machine causing the issue. Was able to test washer after an adjustment. Testing ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Rochester, NY 14606
Dave L
Job Details: 07/12/2022
Spoke to customer. Another company removed ice maker to attempt a repair. Will need to have an ice maker on board before going. Returning with ice maker ; schdld next appmnt for 7/26 TUE !
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW2
Near Rochester, NY 14619
Dave L
Job Details: 07/12/2022
Hot water side of valve was broken. Replaced water valve. Customers installation does not allow drain hose connection. Customer will need toModify their stand pipe to accept drain hose. Unable to test ; O-emld tckt
We serviced a
MAYTAG DRYER
Model MEDC465HW
Near Brockport, NY 14420
Dave L
Job Details: 07/12/2022
Checked fuses windings and switches. Tests ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW
Near Brockport, NY 14420
Dave L
Job Details: 07/12/2022
Washer was no longer at the store close job.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM
Near Cicero, NY 13039
Chuck G
Job Details: 07/11/2022
Customer has Covid and needs to reschedule 7 days out. ; schdld next appmnt for 7/18 MON !
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FBS03
Near North Chili, NY 14514
Dave L
Job Details: 07/11/2022
Customer is having RC defrosting issues. Found unit with normal temps. Defrost heater operates in diagnostics. Cover has a poor seal. Evidence that the RC is not defrosting on its own. Ordering cover and control; ordrng 1 W11533213 (Control) and 1 W11395558 (Cover)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Rochester, NY 14624
Dave L
Job Details: 07/11/2022
Replaced worn auger motor. Tested ok.