We serviced a
KENMORE REFRIGERATOR
Model 253.60502614
Near Rochester, New York 14610
Andres V
Job Details: 08/10/2023
"Unit is about 10 degrees off in the fresh food section. Condenser fan is working running, compressor is pulling .9 amps also evap fan is running. Ordering new temp sensor; ordrng 1 241537103 (Temp control)"
We serviced a
AMANA RANGE
Model ACR4303MMS0
Near Rochester, New York 14621
Andres V
Job Details: 08/10/2023
Front glass is shattered needs new outter door.; ordrng 1 W11625039 (Outer glass door)
We serviced a
KENMORE REFRIGERATOR
Model 106.51763511
Near Hilton, New York 14468
Dave L
Job Details: 08/10/2023
Replaced 3 way valve coil and retested in test 4. Refrigerant flow switching normally. Removed ice from coil. Customer to monitor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Rochester, New York 14621
Andres V
Job Details: 08/10/2023
"Unit was unplugged when I got to rent a center. I plugged unit in compressor and fans turned on. Unit is only pulling .6 amps. Unit either has a leak or bad compressor. ; ordrng 1 W11580057 (Compressor) and 1 W11504431 (7/5) and 2 W11506619 (8mm)s and 1 W11504416 (8.5/6) and 2 W11504415 (8.5/8)s and 1 W11625643 (Evaporator) and 1 W11504450 (4/1.8), states that autho needed"
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Rochester, New York 14618
Dave F
Job Details: 08/10/2023
Customer heard metal noise . Ran auto diagnostics tested good . Locked and leveled the legs to what the unit needed and explain to load heavier things to the back first. Ran load of towels got very wet and ran on fast spin . Unit was working as expected and not shaking .
We serviced a
WHIRLPOOL DISHWASHER
Model WDF730PAYW4
Near Lima, New York 14485
Dave F
Job Details: 08/09/2023
Sump is leaking onto the diverter and causing unit to fail. Needs new sump assembly.customer is thinking about repair ; rqstng P&A on 1 W10482482 (pump & motor)
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KBS0
Near Rush, New York 14543
Dave F
Job Details: 08/09/2023
Replaced heater element for having brass bushings ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS01
Near Rochester, New York 14612
Dave L
Job Details: 08/09/2023
Freezer door is not sealing again. Both freezer door brackets and severely damaged and bent. Door handleMounting hardware is stripped. Quoted for both brackets. Customer declined repair. ; ordrng 1 W11668671 (Bracket)
We serviced a
GE WASHER
Model GTW335ASN2WW
Near Canandaigua, New York 14424
Jeremy
Job Details: 08/09/2023
"Control not reading shifter position. Shifter motor just continues to rotate through all positions and never stops. Called techline for repeat issue, advised to replace harness and that too much moisture in area can cause issue to come back.; ordrng 1 WH19X27495 (Harness) and 1 WH03X30517 (Shifter) and 1 WH22X29556 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRFA32SMHZ00
Near Shortsville, New York 14548
Jeremy
Job Details: 08/09/2023
Slow ice production. Tested ice maker and found heater is not coming. Ordering icemaker.; ordrng 1 W10884390 (Icemaker) and 1 Sh15 (Shipping)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Shortsville, New York 14548
Jeremy
Job Details: 08/09/2023
Replaced evap fan and damper. Used adhesive and heat probe. Unit tested good.
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Clifton Springs, New York 14432
Jeremy
Job Details: 08/09/2023
"Water splashing over from softener dispenser, out of balance error codes. Faulty suspension bushings. Need control, suspension, tub ring and dispenser.; rqstng P&A on 1 W11400156 (Suspension) and 1 W11569112 (Softener Dispenser) and 1 W11419051 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MRT311FFFE01
Near Newark, New York 14513
Jeremy
Job Details: 08/09/2023
Food freezing in fresh food section. Found half frost pattern on evaporator. Restricted air duct to fresh food and set freezer damper to coldest. Customer to monitor.
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204KPS1
Near Marion, New York 14505
Andres V
Job Details: 08/09/2023
Replaced the drain pump and water valve. I tested unit out. Unit is working properly.
We serviced a
GE DRYER
Model GTX22EASK0WW
Near Lyons, New York 14489
Jeremy
Job Details: 08/09/2023
Unit no longer in customers home. No further service needed.
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Marion, New York 14505
Andres V
Job Details: 08/09/2023
"Pump was vibrating causing a noise, I adjusted pump so no longer makes noise when draining. Unit is spinning properly."
We serviced a
GE RANGE
Model JBS86SP4SS
Near Rochester, New York 14626
Dave L
Job Details: 08/09/2023
10772018 GE tech support reviewing thermal event. They will contact customer. L1 has shorted causing severe damage to harness.
We serviced a
AMANA REFRIGERATOR
Model ART308FFDB10
Near Palmyra, New York 14522
Andres V
Job Details: 08/09/2023
"Unit has zero frost pattern, I took an amp reading of compressor unit said it was pulling .84 which is a good reading but it's not cooling. Unit is having a sealed system issue. When I was being unit a could hear a loud gargling noise internally. ; ordrng 1 W11582579 (Compressor) and 1 W11504415 (8.5/8) and 1 W11504431 (7/5) and 1 W11506619 (8nk) and 1 W11506635 (Access valve) and 1 W11562258 (Evaporator) and 1 W11504419 (8/7) and 1 W11504449 (4/2)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KBS0
Near Rush, New York 14543
Dave F
Job Details: 08/09/2023
Replaced sump . Upper and lower spray arms. Tested unit tested good. Gave best tips for unit usage.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Rochester, New York 14626
Dave L
Job Details: 08/09/2023
Replaced ice maker and sealed leaking freezer mullion due to condensation. ; dspstn on spec-tagged invntry: 1 W11548540 ICEMAKER
We serviced a
GE RANGE
Model JGBS66REK4SS
Near Rochester, New York 14624
Dave L
Job Details: 08/09/2023
Replaced gas valve and hose due to leak. Bubble tested joints. Tested ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS03
Near Rochester, New York 14624
Dave L
Job Details: 08/09/2023
Freezer had been cooling poorly when service callWas placed. Read 4-6 degrees in empty freezer. Ice bin full. Fresh food gasket is torn. Evidence of warm air infiltration on left side of freezer compartment likely the cause of the cooling issue. Ordering gasket. Temps to be checked on return visit. ; ordrng 1 W10407212 (Gasket) and 1 Sh (Sh)
We serviced a
KITCHENAID 50#IM 15' FS
Model KUIC15NLSX
Near Rochester, New York 14624
Dave L
Job Details: 08/09/2023
Bin thermistor is out of tolerance causing ice to overflow. Quoted for bin sensor. Customer will let us know. ; rqstng P&A on 1 WPW10503764 (Bin thermistor) and 1 Sh (Sh)
We serviced a
MAYTAG WASHER
Model MHWE300VW13
Near Penfield, New York 14526
Andres V
Job Details: 08/09/2023
Inner tub fell out of place and damaged the outter tub. Unit needs new inner tub and outter. Outer tub is no longer made so unit cannot be repaired.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Rochester, New York 14610
Andres V
Job Details: 08/09/2023
Hot water valve was turned off. Turned on valve and tested unit on normal white cycles. Unit is working properly
We serviced a
WHIRLPOOL OVEN
Model WFG525S0JS2
Near Irondequoit, New York 14609
Andres V
Job Details: 08/09/2023
"Installed new ignitor and flame spreader. Tested unit, unit is now lighting and working properly."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near Rochester, New York 14607
Andres V
Job Details: 08/09/2023
"Acu is sending voltage to heater. Checked continuaty on element, unit needs new element and spray arm ; ordrng 1 W10518394 (Heater) and 1 WPW10491331 (Spray arm), dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN"
We serviced a
GENERAL ELECTRIC LAUNDRY
Model GUD24GSSM1WW
Near Rochester, New York 14606
Dave L
Job Details: 08/09/2023
Washer never exits spin. Unable to update via Bluetooth. Ordering control. ; ordrng 1 WH16X27251 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Irondequoit, New York 14617
Dave L
Job Details: 08/09/2023
Removed thick rubber on ring from water supply kit. Water returned. Highly recommending that the customer use a basic copper water connection kit instead.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Rochester, New York 14616
Dave L
Job Details: 08/09/2023
Replaced control due to not initiating defrost. Tested ok.
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Phelps, New York 14532
Jeremy
Job Details: 08/09/2023
"User Interface is unresponsive, unit will not power up. Ordering console.; rqstng P&A on 1 W11135391 (Console)"
We serviced a
WHIRLPOOL COIN-OP WASHER
Model CAE2795FQ1
Near Rush, New York 14543
Dave F
Job Details: 08/09/2023
Replaced lid lock . Calibrated unit and ran auto diagnostics. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Manchester, New York 14504
Jeremy
Job Details: 08/09/2023
"Door slides not closing properly, freezer temps getting warmer than expected, moisture forming around evaporator fan cover. ; rqstng P&A on 1 WPW10128551 (Evap fan motor), ordrng 1 W10316760 (Thermistor), rqstng P&A on 1 W11396033 (Light switch) and 2 W11265130 (Slide)s"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS01
Near Rochester, New York 14612
Dave L
Job Details: 08/09/2023
Freezer door is not sealing again. Both freezer door brackets and severely damaged and bent. Door handleMounting hardware is stripped. Quoted for both brackets. Customer declined repair. ; ordrng 1 W11668671 (Bracket)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWBB01
Near Rochester, New York 14624
Dave L
Job Details: 08/09/2023
"Quoted customer for W10884390 replacement. They were undecided and will let us know. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), rqstng P&A on 1 W10884390 (Ice maker), states that autho needed"
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Rochester, New York 14615
Andres V
Job Details: 08/08/2023
"Unit had F7E4 for shifter fault. I found cam to be sticking when shifting. I replaced the cam and actuator calibrated unit and ran a diagnostic cycle. Unit is working properly. ; used 1 W10006355 (Actuator), and 1 W10721967 (Cam) from stock"
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Rochester, New York 14612
Dave L
Job Details: 08/08/2023
"Dispenser drips. Reseated all water connections and had customer replace filter. Drip remains. Ordering filter housing ,valve and tubing. ; ordrng 1 W11162041 (Housing) and 1 W11645245 (Valve) and 1 W11162040 (Tube) and 1 W11162036 (Tube)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Rochester, New York 14612
Dave L
Job Details: 08/08/2023
Unit failed to drains free the first load. Found pump seized. Removed pump and removed plastic debris from housing. Unit drained formally afterward.
We serviced a
AMANA FREEZER
Model ART318FFDB10
Near West Henrietta, New York 14586
Jeremy
Job Details: 08/08/2023
Freezer door liner is warped causing gasket to separate from door when opening. Ordering freezer door.; ordrng 1 LW10680728 (Freezer Door (Black))
We serviced a
GE REFRIGERATOR
Model HHM7SMAWW
Near Avon, New York 14414
Dave F
Job Details: 08/08/2023
Unit is not cooling . Discharge line on compressor is cold . Unit does not have any refrigerant and there are no parts that can be ordered for unit to be repaired . Unit is unrepairable.
We serviced a
WHIRLPOOL DRYER
Model WED4616FW0
Near Henrietta, New York 14586
Jeremy
Job Details: 08/08/2023
"Felt seal and clips are missing, causing clothes damage, damage to drum and excessive noise. Ordering seal, drum and clips.; ordrng 1 W11035878 (Seal) and 1 279220 (Clip Kit) and 1 W10899578 (Drum)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB05
Near Rochester, New York 14616
Dave L
Job Details: 08/08/2023
Replaced ice maker due tonight intermittent ice. Customer to monitor
We serviced a
MAYTAG WASHER
Model mhw5630hw3
Near Rochester, New York 14618
Andres V
Job Details: 08/08/2023
I leveled unit and installed new shocks on unit. Ran a diagnostic cycle. Unit is to try with clothes to see if it made a difference.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDW00
Near Rochester, New York 14616
Dave L
Job Details: 08/08/2023
Unit is room temperature. Compressor runs but will not cool. Suspecting mechanical failure of the compressor. Ordering compressor and evap. ; ordrng 1 WPW10507886 (Compressor) and 1 W10836706 (Evap)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Rochester, New York 14612
Dave L
Job Details: 08/08/2023
"Found severed door harness quoted for door. Customer is undecided and will let us know.; ordrng 1 W11561286 (Door), dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Rochester, New York 14616
Dave L
Job Details: 08/08/2023
Gasket is dimpled in upper right hand corner causing water to drip from door corner. Replaced gasket. Tested ok. ; dspstn on spec-tagged invntry: 1 W11483553 GASKET
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Irondequoit, New York 14609
Andres V
Job Details: 08/08/2023
"Unit is freezing items, I noticed lettuce and milk had frost on it. Temp was set to lower then reccomended but still freezing items. Ordering new diffuser.; ordrng 1 W11645127 (Difuser)"
We serviced a
JENN AIR COOKTOP
Model JIC4536XB
Near Fairport, New York 14450
Jeremy
Job Details: 08/08/2023
"Called customer, no service needed at this time. If customer calls back, order User Interface WPW10396615."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYM00
Near East Rochester, New York 14445
Jeremy
Job Details: 08/08/2023
Bottom of right door is completely worn and does not sit on hinge correctly. Door does not close properly. Ordering right door.; ordrng 1 LW10413519 (Right Door) and 1 Sh15 (Shipping)
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Victor, New York 14564
Jeremy
Job Details: 08/08/2023
Start button not engaging switch on UI. Ordering console assembly.; rqstng P&A on 1 W10910626 (Console)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Irondequoit, New York 14609
Andres V
Job Details: 08/08/2023
Unit had a error code for long drain. Reccomended customer cleans out lint trap. I also opened water valve more to get more water. Customer is to monitor.
We serviced a
MAYTAG DRYER
Model MEDE900VW1
Near Farmington, New York 14425
Jeremy
Job Details: 08/08/2023
"Unit making excessive squeaking noise. Found rollers and idler seized. Replaced idler and rollers, unit tested good.; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT"
We serviced a
AMANA REFRIGERATOR
Model AFF2534FEW2
Near Webster, New York 14580
Andres V
Job Details: 08/08/2023
Customer no longer needed service they have purchased a new unit.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Hilton, New York 14468
Dave L
Job Details: 08/08/2023
"Deli mullion heater is open causing moisture to build up on top of deli drawers. Customer states that the freezer had stopped cooling. Freezer at -2 at time of service. Ice production never stopped. Documented with techline. Ordering ice maker Fan motor, and binSr7737043988; ordrng 1 W11029715 (Mullion) and 1 W10846539 (Ice box fan) and 1 W10815669 (Drawer)"
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW3
Near Hilton, New York 14468
Dave L
Job Details: 08/08/2023
120vac to control but unit is non responsive. Fuses and tco test ok. Ordering control and encoder; ordrng 1 W11627521 (Encoder) and 1 W11649785 (Control)
We serviced a
GE DRYER
Model GTD42GASJ3WW
Near Webster, New York 14580
Andres V
Job Details: 08/08/2023
Start button got pushed in to far to start. Pulled out the button so you can press it in. Unit now starts
We serviced a
AMANA WASHER
Model NFW5800HW
Near Irondequoit, New York 14617
Andres V
Job Details: 08/08/2023
I could not duplicate issue. I checked hose connections and temp settings. I tested unit tiwce on a normal cycle with cold water first then hot. Unit worked properly. Customer is to monitor.
We serviced a
GE RANGE
Model JGBS60REKSS
Near Rochester, New York 14605
Andres V
Job Details: 08/08/2023
"Installed 4 new gas lines and two new valves. Tested unit, unit is working properly."
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Canandaigua, New York 14424
Jeremy
Job Details: 08/08/2023
"Replaced belt and all parts ordered for leaking oil and no operation. Unit now agitates but will not spin. Ordering motor and harness and capacitor.; rqstng P&A on 1 W11283592 (Motor) and 1 W11095106 (Harness) and 1 W11395618 (Capacitor), dspstn on spec-tagged invntry: 1 W10528947 HUB and 1 W10721967 CAM , used 1 WPW10006384 (BELT) from stock"
We serviced a
GE RANGE
Model RBS330DR1WW
Near Honeoye Falls, New York 14472
Jeremy
Job Details: 08/08/2023
Checked oven temps and burner operation. Oven and burners are operating as designed.
We serviced a
MAYTAG DRYER
Model MDE3000AYW
Near Rochester, New York 14626
Dave L
Job Details: 08/08/2023
Dryer vents through floor and the vent tubing has called off of the dryer collar. Re connected vent.
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Scottsville, New York 14546
Dave F
Job Details: 08/07/2023
F5E1 Lid lock error. Replaced lid lock and tested unit . Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WZF34X20DW04
Near Rochester, New York 14620
Dave F
Job Details: 08/07/2023
Put data loggers in unit . Customer will leave unit closed until return .; schdld next appmnt for 8/11 FRI !
We serviced a
HOTPOINT DISHWASHER
Model HDF330PGR5BB
Near Brockport, New York 14420
Dave L
Job Details: 08/07/2023
Tested unit functions. No fill error. Found loose wire to connector at valve. Repaired wire.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Rochester, New York 14619
Andres V
Job Details: 08/07/2023
Customer states door trim broke off and they keep sending wrong one. Got correct part number. ; ordrng 1 WPW10307490 (Trim)
We serviced a
MAYTAG DRYER
Model MED6200KW0
Near Spencerport, New York 14559
Dave L
Job Details: 08/07/2023
Replaced motor due to a failing bearing. Tested ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Rochester, New York 14619
Andres V
Job Details: 08/07/2023
Readjusted the freezer door to made sure it sealed on the top left corner and also used a heat gun to mold gasket.
We serviced a
WHIRLPOOL DRYER
Model MGDB880BW0
Near North Chili, New York 14514
Dave L
Job Details: 08/07/2023
"Replaced worn belt due to noise. Cleaned cabinet. Drum seals, belt, blower belt, and rollers all in great condition. Tested ok. ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT , used 1 279640 (PULLEY-IDLER) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKV1
Near Rochester, New York 14624
Dave L
Job Details: 08/07/2023
"Tub is damaged and will need to be replaced. Ordering tub. ; ordrng 1 W11409866 (Tub), dspstn on spec-tagged invntry: 1 W11660284 CONSOLE"
We serviced a
MAYTAG WASHER
Model MVWB855DC4
Near Rochester, New York 14626
Dave L
Job Details: 08/07/2023
"Removed tub. Rotor is seized to shaft and will have to be broken off ordering rotor. ; ordrng 1 W10915701 (Rotor), dspstn on spec-tagged invntry: 1 W10734521 SLIDER"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF560SAFM2
Near Irondequoit, New York 14617
Andres V
Job Details: 08/07/2023
Unit fills with water but does not wash. Replaced the sump and pump and tested unit. Unit is washing properly. ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Canandaigua, New York 14424
Jeremy
Job Details: 08/07/2023
"Unit leaking from hose clamp on drain pump. Tightened clamp, unit tested good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Canandaigua, New York 14424
Jeremy
Job Details: 08/07/2023
Drain clogged causing ice and frost build up on fresh food evaporator. Cleared drain and defrosted unit. Water line broke during removal. Repaired water line. Unit tested good.; used 1 1/4 inch compression union from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Canandaigua, New York 14424
Jeremy
Job Details: 08/07/2023
Sound Shield is missing causing excessive noise. Ordering sound shield.; ordrng 1 W11124383 (Sound Shield)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Rochester, New York 14612
Dave L
Job Details: 08/07/2023
Door finish miss not match the ff door. Re ordering door. ; ordrng 1 W11561286 (Door fz)
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS08
Near Rochester, New York 14612
Dave L
Job Details: 08/07/2023
Found unit cooling poorly with partial frost pattern. Both compressor and evap fan are loud. Ordering both. ; ordrng 1 WP2315549 (Fan motor) and 1 W11580057 (Compresssor) and 1 W11504415 (8.5-8) and 1 W11504416 (8.5/6) and 1 W11504431 (7-5) and 2 W11506619 (8mm)s and 1 W11504445 (5/4) and 1 W11504436 (6-1.8)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HBL
Near Rochester, New York 14610
Andres V
Job Details: 08/07/2023
Replaced the sump and pump. Tested unit and watched for leaks. Unit is now working properly.
We serviced a
WHIRLPOOL RANGE
Model KGSS907XSP01
Near Rochester, New York 14610
Andres V
Job Details: 08/07/2023
"Installed new transformer on unit. Plugged unit in, unit turned on and is responding to commands now."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Pittsford, New York 14534
Andres V
Job Details: 08/07/2023
Fresh food gasket was not sealing all the way causing warm air to enter cavity and cause frost. I cleaned up all the frost and cleared ventilation holes. Unit is sealing correctly now and cold air is circulating.
We serviced a
WHIRLPOOL DRYER
Model WED7990FW0
Near Fairport, New York 14450
Andres V
Job Details: 08/07/2023
Installed new pump. Tested unit on a normal cycle. Unit is working properly
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Canandaigua, New York 14424
Jeremy
Job Details: 08/07/2023
Water splashing over when fabric softener is being dispensed. Tub ring needs to be replaced in accordance with SP W11651001.; schdld next appmnt for 8/15 TUE !
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204KBS1
Near Shortsville, New York 14548
Jeremy
Job Details: 08/07/2023
"Water in drip tray causing float switch to open. Ran unit with clear door in diagnostic cycle, all functions check good. Advised customer on proper loading of dishes and how to adjust upper rack for more clearance. Unit operating as expected."
We serviced a
MAYTAG DRYER
Model MEDB835DC4
Near Victor, New York 14564
Jeremy
Job Details: 08/07/2023
"Unit making excessive squeaking noise and not drying properly. Found seized rollers and idler. Replaced idler and rollers, unit checks good.; used 1 4392067 (REPAIR KIT) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Hilton, New York 14468
Dave L
Job Details: 08/07/2023
"Unit will not agitate properly due to a broken actuator arm pin. Cam, actuator, cap,and belt are covered in gear case oil. Can not recommend repairing actuator without addressing the Gearcase. Quoted for Gearcase, belt, cam, and actuator. Customer declined to repair at this time."
We serviced a
AMANA DRYER
Model NGD4600YQ0
Near Mendon, New York 14506
Jeremy
Job Details: 08/07/2023
Complaint laundry not drying properly. Found pipe to vent hood disconnected from hood and not exhausting properly. Advised customer to have venting corrected.
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JB3
Near Hilton, New York 14468
Dave L
Job Details: 08/07/2023
Oven seal was not fastened to oven body. Re installed seal.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS08
Near Rochester, New York 14607
Andres V
Job Details: 08/03/2023
Their was a gap in the gasket on the right side. I used heat gun to help gasket seal better on unit.
We serviced a
WHIRLPOOL OVEN
Model KFGD500ESS04
Near Rochester, New York 14618
Andres V
Job Details: 08/03/2023
Found ignitor not heating up checked power found 120v. Replaced the ignitor and tested it. Unit is heating up now. ; used 1 12400035 (Ignitor kit) from stock
We serviced a
GE WASHER
Model GTW465ASN1W
Near Rochester, New York 14611
Andres V
Job Details: 08/03/2023
"Found drain hose in sink so when unit drains it covers hose and then syphons itself causing issues. I checked the lid lock, spin and agitation. Did find error codes for over suds and lid getting left open during cycle. I reset the control customer is to monitor."
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Rochester, New York 14611
Andres V
Job Details: 08/03/2023
"Installed new lid lock and door strike. Tested unit, unit now locks correctly ; dspstn on spec-tagged invntry: 1 W11457841 STRIKE"
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Rochester, New York 14623
Andres V
Job Details: 08/03/2023
Replaced the outter tub. Calibrated unit then ran a diag cycle and checked for leaks. Unit is no longer leaking.
We serviced a
KENMORE REFRIGERATOR
Model 106.51763511
Near Hilton, New York 14468
Dave L
Job Details: 08/03/2023
"Fresh food evaporator is frozen again. Ran test 4 to test 3 way valve operation. While it was cooling the freezer the 3 way valve began to slowly allow refrigerant to intermittently enter the fresh food evaporator. Quoted for 3 way valve. ; ordrng 1 W11590197 (Valve) and 1 Sh (Sh), used 1 WPW10143759 (DRIER-UV DYE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Henrietta, New York 14467
Jeremy
Job Details: 08/03/2023
Evap fan is weak causing excessive frost and ice build up in freezer. Ordering fan motor.; ordrng 1 WP2315539 (Fan motor)
We serviced a
GE DISHWASHER
Model GSD2000G00CC
Near Honeoye Falls, New York 14472
Jeremy
Job Details: 08/03/2023
Unit leaking from drain pump solenoid. Quoted to replace pump and motor assembly. Customer opted out of repair.
We serviced a
WHIRLPOOL RANGE
Model KSEG700EBS6
Near Honeoye Falls, New York 14472
Jeremy
Job Details: 08/03/2023
"Leg on terminal block is burned up and burned into suppressor board. Left unit unplugged. Need harness, terminal block and suppressor.; ordrng 1 W11175842 (Suppressor) and 1 WPW10245259 (Terminal Block) and 1 W11454505 (Harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Rochester, New York 14612
James
Job Details: 08/03/2023
Replaced door and tested. Customer is to monitor ice production.
We serviced a
GE RANGE
Model JVM3160RF8SS
Near Rochester, New York 14612
James
Job Details: 08/03/2023
"Replaced control, filter and fuse. Tested unitand it arced for one second on first use. Tested several times and it operated as designed. Customer is to monitor. If problem persists replace mag, transformer, capacitor and diode. ; dspstn on spec-tagged invntry: 1 WB27X29801 CONTROL"
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Penfield, New York 14526
Andres V
Job Details: 08/03/2023
Found unit squealing coming from roller. I replaced the roller and tested unit for 20minutes with towels inside. I did not hear any noises. ; used 1 349241T (ROLLER-SUPPORT 2PK) from stock
We serviced a
GE OVEN
Model JS760SL2SS
Near Victor, New York 14564
Jeremy
Job Details: 08/03/2023
Unit not preheating. Found broil element tests open. Ordering element; rqstng P&A on 1 WB44X29151 (Broil Element)
We serviced a
GE OVEN
Model JT3800SH9SS
Near Webster, New York 14580
James
Job Details: 08/03/2023
Rh hinge was stuck in door. Corrected hinge and installed door. Tested elements and thermostat. Found no issues.