We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHW05
Near Henrietta, NY 14467
Dave F
Job Details: 06/21/2022
Replaced ice maker and cycled tested good . Ice forming on the bottom of the freezer door heated gasket and reformed customer will monitor.
We serviced a
MAYTAG DRYER
Model MED5500FC0
Near Rochester, NY 14624
Andres
Job Details: 06/21/2022
Replaced heating element in unit. Put unit back together and tested it. Unit heated up and is working properly.
We serviced a
FRIGIDAIRE MICROWAVE
Model FGMV174KFC
Near Hamlin, NY 14464
Dave L
Job Details: 06/21/2022
Unit will not heat because the magnetron has failed. Quotes for magnetron and diode. Customer is going to replace.
We serviced a
GE DRYER
Model DCVH680EJ1WW
Near Hilton, NY 14468
Dave L
Job Details: 06/21/2022
Replaced main control due to dryer shutting off. Cleaned air returns and venting. Customer to monitor.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Rochester, NY 14619
James
Job Details: 06/21/2022
Replaced wire harness and tested diagnostics cycle. Unit functions properly.
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Rochester, NY 14606
Andres
Job Details: 06/21/2022
Customer stated panel turned off on unit and was making a noise. Diagnosed unit and found pump activated when unit was plugged in. I canceled cycle and checked for error codes. Did find any error codes stored. I ran a diagnostic cycle and noticed that it was agitating very slowly. I checked underneath unit and noticed that actuator was old actuator and was out of place. Replaced it with a new one and tested unit again. Unit ran properly.; used 1 Wpw10006355 (Actuator) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Rochester, NY 14605
Andres
Job Details: 06/21/2022
Replaced power cord on unit. Unit turned on and was working properly.
We serviced a
WHIRLPOOL DISHWASHER
Model DU1145XTPBA
Near Mumford, NY 14511
Dave F
Job Details: 06/21/2022
UI lights are flashing reseated connection to control . Unit needs new panel quoted customer will look into a new unit .
We serviced a
AMANA DRYER
Model NGD4655EW2
Near Rochester, NY 14623
Jeremy
Job Details: 06/21/2022
Replaced timer for intermittent operation. Unit checks good.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Rochester, NY 14623
Jeremy
Job Details: 06/21/2022
"Replaced gearcase, cam and belt for excessive noise. Unit checks good.; dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 W11239857 BELT"
We serviced a
KITCHENAID OVEN
Model KEBS107SSS04
Near Pittsford, NY 14534
Jeremy
Job Details: 06/21/2022
"Found blown thermal fuse causing oven to not heat. Fan is operational. Replaced thermal fuse, unit checks good."
We serviced a
MAYTAG WASHER
Model MHW8200FC0
Near Pittsford, NY 14534
Jeremy
Job Details: 06/21/2022
"Replaced door latch for F5E2 error code. Ran diagnostic cycle, unit checks good.; dspstn on spec-tagged invntry: 1 WPW10443885 LATCH"
We serviced a
WHIRLPOOL DRYER
Model GEW9200LW2
Near Fairport, NY 14450
Jeremy
Job Details: 06/21/2022
"Found dryer vent had become detached. Reattached dryer vent, checks good."
We serviced a
WHIRLPOOL MICROWAVE
Model KEMS308SSS04 PP
Near Honeoye Falls, NY 14472
Jeremy
Job Details: 06/21/2022
Replaced magnetron and control for not heating. Unit checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM00
Near Henrietta, NY 14467
Dave F
Job Details: 06/16/2022
Unit freshfood evap was frosted up .defrosted evap and installed new fan and new thermistor for defrost. Foil taped and zip tied in proper location . Checked drain tube was clear . Changed defrost setting to basic from adaptive. Ran test 4 .3 way valve is working . Unit test good .; used 1 WPW10383615 (THERMISTER-FREEZER) from stock
We serviced a
MAYTAG WASHER
Model MHW5630HW2
Near East Rochester, NY 14445
Dave F
Job Details: 06/16/2022
Unit Is vibrating while running . Found the pestle was loose in the front that connects to the washer two screws . Washer was rocking on it . Tightened down unit and tested with wet towels in and tested good .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ
Near Weedsport, NY 13166
Chuck
Job Details: 06/16/2022
"Customer stated the unit was dripping condensation between the French doors. I found that the humidity control was turned off, I turned on humidity control and verified that the Mullion was getting the proper voltage. Explain to the customer how the humidity control and Mullion Work to prevent the Condensation. Unit tested good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ
Near Auburn, NY 13021
Chuck
Job Details: 06/16/2022
Customer stated that the top rack wheels fell off. No codes. Verified the problem and replaced adjusters the kit W10712395. Unit tested good ; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Auburn, NY 13021
Chuck
Job Details: 06/16/2022
"Customer stated that unit was not going into a spin. No codes. I ran a diagnostic test cycle and the unit was not agitating or spinning. Motor tested good, outlet tested good, capacitor tested bad. Ordering capacitor W11428524; ordrng 1 W11428524 (Capacitor)"
We serviced a
AMANA DRYER
Model NGD4655EW3
Near Cayuga, NY 13034
Chuck
Job Details: 06/16/2022
Customer concerned about long drying times. Airflow tested good. Unit is cycling on and off normally. I explained to customer about the drying cycles. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Clifton Springs, NY 14432
Chuck
Job Details: 06/16/2022
"Customer stated that unit will not shut off and the door is locked. Error codes found F3E1-water level system error , F6E3-communication error F5E2-door lock error. I confirmed that the pressure switch hose and boot were clear of debris. Quoted customer for a control and pressure switch, they declined repair and is going to purchase a new unit."
We serviced a
WHIRLPOOL RANGE
Model WFG231LVS1
Near Rochester, NY 14619
Jeremy
Job Details: 06/16/2022
Replaced broken broiler drawer handle. Checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Penfield, NY 14526
James
Job Details: 06/16/2022
Unit not cooling ff section. Found evap fan turning too slow. Replaced fan and unit is cooling ff section. Icemaker not cycling. Bail arm missing and eater pressure low. Need icemaker. Customer opt no to replace icemaker.
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Macedon, NY 14502
James
Job Details: 06/16/2022
Unit runs for ten minutes on auto cycle and says done. Will dry on timed. Tested and dryness sensor passes. Auto diagnostics cycle will run for one second then shut off. Ordering control and user interface. ; ordrng 1 W11419056 (Ui) and 1 W11525997 (Control)
We serviced a
WHIRLPOOL RANGE
Model WGG555S0BS01
Near Penfield, NY 14526
James
Job Details: 06/16/2022
Upper bake igniter not turning on. Replaced igniter and tested both ovens. Unit functions properly. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 12400035 IGNITOR
We serviced a
KITCHENAID RANGE
Model KFED500ESS03
Near Penfield, NY 14526
James
Job Details: 06/16/2022
Replaced front left infinite switch and tested. New switch is cycling element properly.
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near East Rochester, NY 14445
Dave F
Job Details: 06/16/2022
"F7E5 basket speed fault found the hub was worn out . The gearcase splines looked ok . Found the washplate was loose . Replaced hub and tightened washplate . If problem persists unit will need . Washplate, gearcase and hub . Calibrated unit and ran auto diagnostics. Unit tested good.; used 1 W10528947 (HUB) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MSC21C6MFZ05
Near Rochester, NY 14609
Dave F
Job Details: 06/16/2022
Ice maker is making ice but is not dispensing found the ice container gear and the auger motor gears are broken. Also ordering parts around that are broken .Diffuser/damper is very loud when opening and closing . Ordering new part ; ordrng 1 W11347840 (Ice container) and 1 WPW10293212 (chute) and 1 W10852956 (spring) and 1 WP2220458 (coupling) and 1 WP2198628 (seal) and 1 W11236851 (diffuser)
We serviced a
WHIRLPOOL DRYER
Model WED9750WW0
Near Rochester, NY 14620
Andres
Job Details: 06/16/2022
"Customer stated unit was making squeaking noise. Diagnosed unit and found noise to be coming from pulley. Had a repair kit with me, replaced pulley,rollers and belt. Put unit back together and tested it. Unit is not making any noises and is working properly.; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Farmington, NY 14425
Dave F
Job Details: 06/16/2022
Unit keeps turning off and showing PO . Freezer evap was frosted up and when the fan stops it shorts the machine out and restarts it . Ordering freezer fan . ; ordrng 1 W11249952 (motor-evap)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404EWH2
Near Rochester, NY 14612
James
Job Details: 06/16/2022
Replaced pump and tested. Unit functions properly. Discount labor to 90.95 ; dspstn on spec-tagged invntry: 1 W10861526 PUMP & MOTOR
We serviced a
MAYTAG REFRIGERATOR
Model MFI2568AES
Near Rochester, NY 14608
James
Job Details: 06/16/2022
Ice not dispensing. Auger came loose in icebin. Re installed auger and tested dispenser. Unit functions properly. Warranty.
We serviced a
MAYTAG WASHER
Model MVWX500XW2
Near Sweden, NY 14420
Dave L
Job Details: 06/16/2022
Replaced drain pump due to an open winding. Calibrated and tested ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Rochester, NY 14626
Dave L
Job Details: 06/16/2022
Sr7733695769 unit is still not defrosting. No evidence that the heater comes on by itself. Defrost heater works in diagnostics every time. Tech line recommends changing main control and harnesses. Defrosted evaporator. Control is back ordered. ; ordrng 1 W11567495 (Control) and 1 W11566475 (Harness) and 1 W11293381 (Harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2568AEQ
Near Rochester, NY 14611
Dave L
Job Details: 06/16/2022
"Replaced evaporator and drier due to no cooling. Unit tested ok. ; ordrng 1 Sh (Sh), dspstn on spec-tagged invntry: 1 WPW10143759 DRIER-UV DYE"
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW2
Near Scottsville, NY 14546
Jeremy
Job Details: 06/16/2022
Replaced fill valve for slow fill. Unit checks good.
We serviced a
MAYTAG WASHER
Model A883
Near Rochester, NY 14604
Andres
Job Details: 06/16/2022
Customer wanted me to make sure unit was not leaking because the previous call the outlet had no power so I could not test unit. I ran a normal cycle and watched timer advance. Put unit into a high spin speed and made sure unit drain and that their were no leaks.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Rush, NY 14543
Jeremy
Job Details: 06/16/2022
"Customer stated unit making loud banging noise when starting to spin. Found noise is coming from gearcase and motor pulley is wobbly. Ordering gearcase, belt, cam and motor.; ordrng 1 W10721967 (CAM) and 1 W11239857 (BELT) and 1 W11454734 (GEARCASE) and 1 W10890624 (DRIVE MOTOR) and 1 W10752283 (WASHPLATE) and 1 W10752187 (Screw)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Rochester, NY 14624
Andres
Job Details: 06/16/2022
Customer stated unit was not making ice constantly. Diagnosed unit and found that their was frost build up around the door switch causing it not to be able to work properly and ice maker to not cycle. Cleaned out switch and informed customer that they need to make sure door is closed all the way so no warm air gets inside unit and cause frost.
We serviced a
MAYTAG RANGE
Model MGR7700LZ1
Near Henrietta, NY 14467
Jeremy
Job Details: 06/16/2022
Customer stated oven door would not open and close properly and that the inner door glass had fallen. Found that lower part of frame on both sides is damaged and that storage drawer will not open and close properly. See attached photos. Called techline to report damage to frame. SR# 7733899234
We serviced a
WHIRLPOOL RANGE
Model GY397LXUS03
Near Victor, NY 14564
Dave F
Job Details: 06/16/2022
Buttons on the unit are not working some numbers and the bake button . The membrane is not working . Unit needs new membrane and control . Ordering parts ; ordrng 1 WPW10207928 (swtch-memb) and 1 WP8507P390-60 (cntrl-elec)
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW06
Near Rochester, NY 14606
Andres
Job Details: 06/16/2022
Customer stated that unit was freezing but then would get warm. When she opened the door she noticed the back wall was covered in frost. when I arrived unit was unplugged I plugged unit in and took amp draw of compressor. Unit was pulling between .9 and 1 amp. I called whirlpool to get this noted and was asked about pressures but I don't have the capability to do that. I let unit sit for 30min plugged in to look at frost pattern. Unit seems to have a good frost pattern and starting to cool. I believe she's having a defrost issue. Sr 7733899920; ordrng 1 W11496873 (Cold control) and 1 WPW10383615 (Thermistor)
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW2
Near Rochester, NY 14621
Andres
Job Details: 06/16/2022
"Called customer to let them know I was on my way but they did not answer so I left a voicemail. Showed up to house no one was home waited 15 min but no one showed up, left door tag."
We serviced a
WHIRLPOOL DISHWASHER
Model Wdt750sahz0
Near Livonia, NY 14487
Dave F
Job Details: 06/15/2022
"Unit was leaking water from front door and tub. Put unit in diagnostics and found the bottom spray arm was tidal waving from crack in lower arm. Noticed top spray arm was clogged. Customer top rack adjuster was busted. Quoted customer for repair customer wants to repair himself, Requested us to order parts for him and send direct . Ordering parts ; ordrng 1 W10712395 (adjuster ( direct ship)) and 1 WPW10498900 (spray arm (direct ship)) and 1 W10837249 (spray arm lower (direct ship))"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334GPS0
Near Hilton, NY 14468
Dave L
Job Details: 06/15/2022
Spray arms are clogged causing poor washing. Ordering spray arms. ; rqstng P&A on 1 W11101428 (Spray arm lower) and 1 WPW10448645 (Spray arm upper)
We serviced a
MAYTAG REFRIGERATOR
Model MFT2776FEZ00
Near Penfield, NY 14526
James
Job Details: 06/15/2022
Freezer not defrosting. Heater functions in test 6. Defrosted evap. Need control ; ordrng 1 W10843055 (Control) and 1 Sh15
We serviced a
MAYTAG DRYER
Model MEDC215EW0
Near Hamlin, NY 14464
Dave L
Job Details: 06/15/2022
Drum scrapes when it turns. Flipped lid and removed small screw from drum felt. Tested ok after.
We serviced a
WHIRLPOOL FREEZER
Model MRT118FFFE
Near Ontario, NY 14519
James
Job Details: 06/15/2022
Unit frosting on top edge of freezer. Adjusted freezer door and molded gasket. Customer is to monitor.
We serviced a
GE DISHWASHER
Model GDF630PGM0BB
Near Webster, NY 14580
James
Job Details: 06/15/2022
"Unit is dead. 115v into control, 4v to user interface. Need ui ; ordrng 1 WD21X25727 (Ui) and 1 Sh15"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Webster, NY 14580
James
Job Details: 06/15/2022
Rh gasket torn. Left parts. Ordering gasket. ; ordrng 1 W10830162 (Gasket)
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS01
Near Penfield, NY 14526
James
Job Details: 06/15/2022
"Membrane switch came in stainless, not black. Part number is correct. Replaced parts and verified operation. Ordering membrane again. Inspect that it is black. Unit needs to be leveled on return; ordrng 1 W10877766 (Ui membrane)"
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ
Near Rochester, NY 14621
Andres
Job Details: 06/15/2022
Replaced door on refrigerator. Made sure it was sealing properly. Set temp to recommended setting.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Rochester, NY 14613
Andres
Job Details: 06/15/2022
Customer stated unit came apart and top panel was not secured down. I took unit apart and noticed that the pulley on the motor broke off and also front panel is not aligning right with the cavity of the unit.; ordrng 1 279827 (Motor) and 1 W10806345 (Front panel)
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS00
Near Fairport, NY 14450
Dave F
Job Details: 06/15/2022
Replaced Ice Maker for motor not working. Tested unit. Unit tested good.; dspstn on spec-tagged invntry: 1 WPW10764668 ICEMAKER
We serviced a
CROSLEY WASHER
Model VAW3584GW1
Near Bloomfield, NY 14469
Jeremy
Job Details: 06/15/2022
Customer stated washer would not fill. Checked and found control board is not sending voltage to the fill valve. Ordering control board.; ordrng 1 W11170317 (Control)
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB07
Near Rochester, NY 14613
Andres
Job Details: 06/15/2022
Customer stated door was rusting in the front and also door seal was coming off. For the door since it is not a functional repair it will not be covered under the warranty. I did repair door seal so it stays on door and no longer comes off.
We serviced a
MAYTAG REFRIGERATOR
Model MFT2776FEZ00
Near Macedon, NY 14502
Dave F
Job Details: 06/15/2022
"Replaced LED Control, Main Control, UI Control, Motor and Shaft. Tested unit. Unit tested good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Victor, NY 14564
Jeremy
Job Details: 06/15/2022
"Upper rack adjusters were ordered, need lower rack roller. Ordering roller; ordrng 1 W11551383 (Roller)"
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Victor, NY 14564
Jeremy
Job Details: 06/15/2022
"Customer stated unit is making knocking noise during agitation. Found some play in rotor when bolted to transmission causing noise. Ordering rotor, slider, and gearcase.; ordrng 1 W11260238 (Rotor) and 1 W11449841 (Gearcase) and 1 W10734521 (Slider)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near Ogden, NY 14559
Dave L
Job Details: 06/15/2022
Replaced controls due to defrost issue. Verified rc defrost heater operation in diagnostics.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Fairport, NY 14450
Jeremy
Job Details: 06/15/2022
Replaced heater in accordance with special project. Unit checks good.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Rochester, NY 14611
Andres
Job Details: 06/15/2022
Customer stated unit did not spin clothes out. Diagnosed unit and noticed that basket was not moving freely. Look underneath and took cover off and saw that bolt holding down the splutch was loose causing splutch to come down and get stuck on the cover.
We serviced a
GE DRYER
Model DDG7288MBL
Near Fairport, NY 14450
Jeremy
Job Details: 06/15/2022
"Unit will not heat. Found no voltage getting to ignitor, unit needs timer. Also found belt is slipping and idler pulley is loud. Would need new pulley, belt, and ignitor and possibly coils. Cost of repair outweighs cost of new machine."
We serviced a
KITCHENAID REFRIGERATOR
Model KSF26C4XYY04
Near Canandaigua, NY 14424
Dave F
Job Details: 06/15/2022
Ice maker not making ice . Ice maker not getting power to it . Found the wire harness on the bottom of the freezer door was torn . Unit needs new door. Marcone shows discontinued door . Ordering door LW10637851 seeing if it is else where .; rqstng P&A on 1 LW10637851 (dor-fip) and 1 WPW10251076 (icemaker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW03
Near North Chili, NY 14514
Dave L
Job Details: 06/15/2022
Found that the noise the customer was hearing was just the water valve energizing. This customer does not have a water supply. Unplugged ice maker.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZHV00
Near Canandaigua, NY 14424
Dave F
Job Details: 06/15/2022
Freezer bulbs are out . Socket has power going to it . Ordering new bulbs W11518235; ordrng 2 W11518235 (Freezer bulb)s
We serviced a
KITCHENAID DISHWASHER
Model KDHE404DSS0
Near Pittsford, NY 14534
Jeremy
Job Details: 06/15/2022
"Customer stated unit would not run. Checked and found unit will not drain. Found foriegn object lodged in drain pump seizing impeller. Removed obstruction, unit checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Webster, NY 14580
James
Job Details: 06/15/2022
Unit not making ice due to frozen fill tube. Defrosted fill tube and tested icemaker. If problem persists replace valve. ; dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW07
Near Rochester, NY 14606
Dave L
Job Details: 06/15/2022
Gaskets are loose. Fastened gaskets with adhesive.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Henrietta, NY 14467
Jeremy
Job Details: 06/15/2022
Customer complained about rust on inner door and inside of tub. Found what appears to be oxidation/rust spots on inner door and tub most noticeable around bottom of tub gasket and lower door seal. See attached pictures for detail.; ordrng 1 W11035418 (Inner Door) and 1 WPW10681506 (Stainless Tub)
We serviced a
WHIRLPOOL WASHER
Model LSQ9659PW2
Near Rochester, NY 14620
Andres
Job Details: 06/15/2022
Customer stated unit was not spinning or rinsing. When I got there unit was working properly and I could not duplicate issue. Timer could have a dead spot where it does not advance. I reccomended that customer gets timer and agits replaced but customer wants to do a load first to see if it is working now. If they call back order dog agits 80040 and timer. WP3955765
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Rochester, NY 14622
James
Job Details: 06/15/2022
Inspected unit and its still leaking from suction line. Called techline. They said to shorten cap tube and install filter drier. Replaced panel. Sealed system. Techline wants repair documented with pictures. ; ordrng 1 WPW10143759 (Uv) and 1 W11504436 (6-1.8) and 1 W11504445 (5-4) and 2 W11506627 (1.8)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAM02
Near Rochester, NY 14609
Dave L
Job Details: 06/15/2022
Replaced jammed ice maker. ; used 1 Sh (Sh) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Fairport, NY 14450
Andres
Job Details: 06/15/2022
Part did not arrive.; ordrng 1 W11546685 (Water valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Pittsford, NY 14534
Andres
Job Details: 06/15/2022
Customer states that door was scratch when delivered. She called about it and they sent her a new freezer door but not the handles or the deli drawer door. ; ordrng 1 W11045129 (Handle) and 1 W11045125 (Freezer handle) and 1 W11435354 (Deli drawer door) and 1 W11045125 (Deli drawer handle)
We serviced a
KITCHENAID RANGE
Model KFGD500ESS04
Near Irondequoit, NY 14617
James
Job Details: 06/15/2022
Complaint that gas was on and igniters werent trying to spark. Tested unit and locks work on valves. Burners not igniting everytime. Fl burner leaks when its off for 1-2 seconds. Ordering manifold. ; ordrng 1 W10806878 (Manifold)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDM0
Near Geneseo, NY 14454
Jeremy
Job Details: 06/15/2022
Customer stated unit would not drain and that they vacuumed standing water from unit. Checked and found F8E2 and F6E4 error codes. Ran diagnostic cycle and all functions check good. Possible customer removed obstruction when vacuuming water from unit.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Canandaigua, NY 14424
Dave F
Job Details: 06/15/2022
"F10E5 diverter leak error. F10E2 wax motor error. Put unit in diagnostics, shut off mid cycle, Tested again, went through full cycle good. Did not find any leaks. Wax motor is Working according to tech sheet it says to order sump W11416362 and control W11410066 for wax motor. Ordering parts ; ordrng 1 W11410066 (Control) and 1 W11416362 (Sump)"
We serviced a
MAYTAG WASHER
Model MVWC555DW1
Near Rochester, NY 14626
Dave L
Job Details: 06/15/2022
Seal on gearcase is leaking ordering gear case; ordrng 1 W11454734 (Gearcase) and 1 Sh (Sh)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHV00
Near Rochester, NY 14612
Dave L
Job Details: 06/15/2022
Replaced door due to poor insulation near fill tube. Customer to monitor ; dspstn on spec-tagged invntry: 1 LW11026428 DOOR- BLACK
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Pittsford, NY 14534
Andres
Job Details: 06/15/2022
"Customer states that theirs soap residue left on dishes when cycle is done. Started a normal cycle on unit and made sure spray arms were moving freely, when doing so I noticed that the water going in was cold water not hot water which can cause dishes to not get as clean as they should be. I Explained this to customer and let her know she needs hot water. Also the cover on the UI is coming off.; ordrng 1 W11460908 (Control panel)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model JFI2089AES
Near Rochester, NY 14623
Andres
Job Details: 06/15/2022
"Called customer to inform them I was on my way but did not answer so left voicemail. Showed up to house but no one was home, waited 15 min left door tag."
We serviced a
KITCHENAID RANGE
Model KFGG500ESS3
Near Rochester, NY 14618
Andres
Job Details: 06/15/2022
Customer stated unit was shutting off randomly for about 6 hrs then turn back on by itself. This has happened a few times since they have bought the unit. I checked all the wiring and board but did not see anything wrong with it. I believe unit is having an intermittent issue with the ACU.; ordrng 1 W11088878 (Acu)
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS0
Near Rochester, NY 14618
Andres
Job Details: 06/15/2022
Customer stated unit would not turn on in a bake cycle. Diagnosed unit and found that igniter is not getting hot enough causing unit not to release any gas. Had igniter with me replaced it and tested unit. Burner turned on and is working.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Hilton, NY 14468
Dave L
Job Details: 06/15/2022
Replaced control and fan harness due to defrost issue. Customer to monitor
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC
Near North Syracuse, NY 13212
Chuck
Job Details: 06/15/2022
Customer stated that lid was locked. Lid lock tested bad but after quoting the customer she declined the repair.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Canandaigua, NY 14424
Dave F
Job Details: 06/15/2022
Replaced element for brass bushing due to service pointer. Tested unit. Unit checks good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Rochester, NY 14612
James
Job Details: 06/15/2022
Replaced damper and gasket. Unit functions properly. ; dspstn on spec-tagged invntry: 1 W11087463 DAMPER
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Liverpool, NY 13088
Chuck
Job Details: 06/15/2022
"Customer is having problems selecting the temp. No codes. Unit completed a diagnostic test cycle normally. I inspected unit and found no issues with the console. I showed the customer how to use the functions, cycle selection and settings. Unit tested good"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Syracuse, NY 13208
Chuck
Job Details: 06/15/2022
"Customer stated that unit will not go into a spin cycle. Error code F8E1-long fill. The unit successfully completed a diagnostic test cycle. I made sure pressure hose is clear of debris. I leveled unit, verified that hot and cold water valves are on and calibrated unit. i ran a quick wash cycle in which it completed successfully. Customer was no using HE detergent. I explained to the customer about the proper amount of he detergent to use and cycle section. Unit tested good"
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Syracuse, NY 13215
Chuck
Job Details: 06/15/2022
Unit is not responding to commands. Receptacle tested bad. Plugged unit into another receptacle and unit was responsive. No codes. Ran a diagnostic test cycle and the unit operated normally. Unit tested good
We serviced a
KITCHENAID RANGE
Model KSDB900ESS5
Near Marcellus, NY 13108
Chuck
Job Details: 06/15/2022
"Replaced right & left lower drawer slides, drawer and LP conversation kit and front left burner head. Unit tested good"
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW0
Near Elbridge, NY 13060
Chuck
Job Details: 06/15/2022
Customer stated that she is hearing a squeaking noise. Error code found F7E1-tachometer missing. Ran a diagnostic test cycle to confirm noise. The noise was coming from the belt. Replaced belt W11239857. I ran another diagnostic test cycle to confirm that the noise was no longer present. Unit tested good ; used 1 W11239857 (Belt) from stock
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS0
Near Rochester, NY 14606
Andres
Job Details: 06/10/2022
"Replaced switch and watched burner to see if it would turn on by itself, burner did not turn on by itself and is working properly."
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Liverpool, NY 13090
Chuck
Job Details: 06/10/2022
"Customer stated drain pump would not shut off. Code found F8E4- float switch. I remove the drip pan and remove water from pan. Reinstall float switch and pan. I ran a diagnostic tech cycle, no water was coming from the unit, i explained to the customer how to load the bottom rack of unit to assure that no water leaks from the door. Unit tested good"
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Clay, NY 13041
Chuck
Job Details: 06/10/2022
Customer stated that on the bulky cycle the unit did not finish the cycle. Error codes found F5E2-lock failure and F0E5-out of balance. I cleared codes and ran a diagnostic test cycle in which the unit operated normally. Lid lock tested good. I explained to the customer how to use and what to wash on the bulky cycle. Unit tested good
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53520CS5
Near Canandaigua, NY 14424
Jeremy
Job Details: 06/10/2022
Found faulty interlock switch causing cooling fan to run when door is closed. Replaced interlock assembly. Unit checks good.; used 1 W11244490 (INTERLOCK) from stock
We serviced a
WHIRLPOOL DRYER
Model WFW92HEFC0
Near Pittsford, NY 14534
Jeremy
Job Details: 06/10/2022
"Unit has F9E1 error code. Found foreign objects in drain pump filter restricting drain. Removed restriction, unit checks good.; dspstn on spec-tagged invntry: 1 WPW10443885 LATCH"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Penfield, NY 14526
Andres
Job Details: 06/10/2022
Replaced both spray arms on unit.
We serviced a
MAYTAG FREEZER
Model MZF34X16DW01
Near Honeoye Falls, NY 14472
Dave F
Job Details: 06/10/2022
freezer temp was 9 degrees under product. Unit has full frost pattern. But had some ice build up around thermistor and fan shroud . Defrosted area and unit is building a frost pattern customer will monitor. . If problem persists could be sealed system issue but order evap thermistor WPW10383615 And fresh food thermistor WPW10384183