We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM02
Near Caledonia, NY 14423
Dave L
Job Details: 08/31/2022
"Replaced evaporator and drier due to a leak at the evaporator. Unit tested ok. ; dspstn on spec-tagged invntry: 1 W11504420 COUPLER BR 8X6 1 W11504423 COUPLER AL 8X2 , 1 W11504436 COUPLER AL BR 6X1.8 , 1 W11504445 COUPLER BR 5X4 , 1 W11506620 COUPLER AL 8X8 , 1 W11506635 VALVE 1/4' , and 1 WPW10143759 DRIER-UV DYE"
We serviced a
WHIRLPOOL WASHER
Model WTW4815EW0
Near Brockport, NY 14420
Dave L
Job Details: 08/31/2022
Customer states that the washer will not complete spin. Found oil under Gearcase. Unit is loud during spin. Gearcase bearing is failing. Quoted for Gearcase. Customer agreed. Proceeding with Gearcase order ; ordrng 1 W11454741 (Gearcase) and 1 Sh (Sh)
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Churchville, NY 14428
Ray Benedetto
Job Details: 08/31/2022
Unit won't fill. Shuts off after about 30 seconds when starting cycle. AC voltage is steady during shut down. Fault history revealed UI stuck button error. Observed corrosion on user interface board. Needs console to repair. Customer not going forward with repair.
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Penfield, NY 14526
Andres
Job Details: 08/31/2022
"Customer stated unit was not doing washing and half way through a cycle it would stop. I diagnosed unit and found that the wash motor is bad. Water goes into tub but does not recirculate. Customer had wash motor replaced last January and does not want to pay for repair when it's already been replaced, she will be calling whirlpool to see if they can at least cover the part for her. If she calls back with an authorization number order W11416362"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDW06
Near Irondequoit, NY 14609
Andres
Job Details: 08/31/2022
Customer stated gasket was coming off. I put gasket back in and made sure that it's sitting in the crevice of the door.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS00
Near Irondequoit, NY 14609
Andres
Job Details: 08/31/2022
"I went to go replace the gasket. When I was doing so I noticed that the gasket is glued on and is not like the other gaskets. I do not have this type of glue to replace this. Ordering door.; ordrng 1 W10815687 (Right door), states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Hamlin, NY 14464
Dave L
Job Details: 08/31/2022
Found kinked cap tube at evaporator inlet causing noise on start up and off cycle. Adjusted tubing. Customer to monitor
We serviced a
JENN AIR RANGE
Model JES9800CAS02
Near Irondequoit, NY 14622
Andres
Job Details: 08/31/2022
Replaced door hinges and cooktop. Tested burners made sure they all worked and we're aligned. Also checked door made sure it closes and seals against door.
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Rochester, NY 14605
Andres
Job Details: 08/31/2022
"I replaced drain pump and capacitor, when I plugged unit back in the pump turned on again and would not stop. I took off back panel and tried to blow through fill tube but could not. I took off tube where it attaches to tub and noticed something was clogging it. I cleared it out and put it back together. Plugged unit back in and unit is now working properly."
We serviced a
KITCHENAID OVEN-MW COMBO
Model KEMS378SSS05
Near Rochester, NY 14620
Andres
Job Details: 08/31/2022
Customer stated unit is not heating like it normally does. I put a glass of water in unit for 30 seconds and noticed that water was warm but not getting hot. Reccomend replacing maganatron.; ordrng 1 W11346197 (Maganatron)
We serviced a
WHIRLPOOL WASHER
Model WTW8500DW3
Near West Henrietta, NY 14586
Ray Benedetto
Job Details: 08/31/2022
Unit's user interface has no readout. UI is receiving 5 DC from control board. Ordering console for repair.; rqstng P&A on 1 W10838672 (Console)
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW1
Near Irondequoit, NY 14617
James
Job Details: 08/19/2022
"Replaced suspension and calibrated. Ran test cycle and found tub disengaged from gearcase at high spin. Part under ten years warranty. No charge suspension due to misdiagnosis. ; ordrng 1 W10752719 (Basket), dspstn on spec-tagged invntry: 1 W11454734 GEARCASE"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Rochester, NY 14623
Ray Benedetto
Job Details: 08/19/2022
"Whole unit completely lost power. After 20 minutes, customer plugged it back in and it worked normally. No issues found while on site. VAC from outlet 120. No GFI outlet. No burn marks or swollen capacitor on circuit boards. Customer will monitor."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near Rochester, NY 14607
Josh Henchen
Job Details: 08/19/2022
Replaced damaged freezer and fresh food doors. Hair dryer along seal to help form. Refrigerator checks good.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Mount Morris, NY 14510
Jeremy
Job Details: 08/19/2022
"Customer stated unit is leaking. Found that water is slowly dripping from fill valve on top of dispenser and dripping to the floor. Replaced fill valve, unit checks good.; used 1 W11165546 (VALVE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ
Near Hamlin, NY 14464
Dave L
Job Details: 08/19/2022
"Replaced ice maker, Ui, and heater due to no ice. Power cycled unit. Customer to monitor after 24 hours"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Rochester, NY 14608
Andres
Job Details: 08/19/2022
Customer stated unit was not cooling in the fresh food secrion. diagnosed unit and found that the damper was closed and not letting air flow through. When I put it into a diagnostic mode and test damper it opened up but when I take it out of diagnostic it closes. I called whirlpool to get this documented and was advised to replaced damper assembly.Sr 7734398572; ordrng 1 W11317276 (Diffuser)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Rochester, NY 14624
Andres
Job Details: 08/19/2022
Replaced UI and evaporator fan motor assembly. Plugged unit back in and made sure it was set to correct temps. Made sure fan was blowing. Unit is working properly.
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW
Near Warners, NY 13164
Chuck
Job Details: 08/19/2022
"Customer stated that unit is not working. Upon arrival the unit was unplugged. I could not get the unit into the diagnostic mode as the UI is not responding to commands. Outlet tested good. I noticed that the inlet valve is plugged and the gearcase is leaking oil. Also the lid is separating and is falling apart. Ordering control W11182868, console W11125152, inlet valve W11220230, lid W11101059, gearcase W11393685, rotor W10754161 and Washplate W10775188; rqstng P&A on 1 W11182868 (Control) and 1 W11125152 (Console), ordrng 1 W11220230 (Inlet valve), rqstng P&A on 1 W11101059 (Lid) and 1 W11393685 (Gearcase) and 1 W10754161 (Rotor) and 1 W10775188 (Washplate)"
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Rochester, NY 14621
Josh Henchen
Job Details: 08/19/2022
"Replaced faulty lid lock, Ran diagnostic cycle. Lid locks and unlocks no issue. Washer checks good"
We serviced a
MAYTAG WASHER
Model MHW6630HW3
Near Rochester, NY 14616
Dave L
Job Details: 08/19/2022
Customer states that the washer will not completely spin clothes. Found motor over temp error in diagnostics ; ordrng 1 W11354542 (Stator) and 1 W11550453 (Control) and 1 W11557918 (Harness) and 1 W11316250 (Latch)
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Rochester, NY 14616
Dave L
Job Details: 08/19/2022
Found pin on actuator broken preventing it from shifting. Replaced actuator. Tested ok. ; used 1 WPW10006355 (ACTUATOR) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Liverpool, NY 13088
Chuck
Job Details: 08/19/2022
"Customer stated that unit will is not working and it has a mind of its own. Error code F6E1-communication error. I started a diagnostic test cycle in which the unit filled and drained but would not agitate. I then inspected harness and connection , all appeared to be good. I then tried to run another diagnostic test cycle and the unit would not fill. Ordering control W11513246. ; ordrng 1 W11513246 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW
Near Liverpool, NY 13088
Chuck
Job Details: 08/19/2022
"Customer stated that unit was off balance and that she is hearing a strange noise. Error codes F5E3-lid lock fault , F0E5-off balance. Found the noise was coming from the belt and cam. Also unit was not level, leveled unit. Lid lock tested good. Replaced belt W11239857 and cam W10721967. Calibrated unit and ran a diagnostic test cycle in which the unit operated normally. Unit tested good ; used 1 W11239857 (Belt), and 1 W10721967 (Cam) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFC0
Near West Henrietta, NY 14586
Dave F
Job Details: 08/19/2022
Replaced dispenser housing and tested unit in diagnostics unit tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Rochester, NY 14620
Dave F
Job Details: 08/19/2022
"Replaced compressor, drier , recharged unit . Unit tested good ; dspstn on spec-tagged invntry: 1 W11370574 COMPRESSOR 1 W11504431 COUPLER BR 7.5X5 , 2 W11504433 COUPLER BR 6X4 , 2 W11504447 COUPLER BR 5X1.8 , 1 W11506619 COUPLER BR 8 , and 1 W11504415 COUPLER BR 8.5X8"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near East Rochester, NY 14445
Dave F
Job Details: 08/19/2022
Condensation building up on top of the freezer door gasket and then dripping between the gasket and cabinet. Called techline SR 7734396121 . Techline said to order freezer door W11566705; ordrng 1 W11566705 (Freezer door)
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Rochester, NY 14621
Josh Henchen
Job Details: 08/19/2022
"Customer complaint was a loud clanking noise/ not spinning clothes out. Checked and found F0E4. Cleared and ran diagnostic cycles. Basket hitting side to side, also noticed oil on cover. Repair outweighs cost of new washer, customer wants to get a new washer."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near North Chili, NY 14514
Andres
Job Details: 08/19/2022
Customer stated ice maker was not producing ice. When I arrived ice bin was full of ice and ice maker mold had ice in it. Customer said that it started making ice yesterday. I cycled unit to make sure it was harvesting correctly and also calling for water. I checked fill tube for any blockages. Also checked the wires at door hinge to make sure none of them are cut or pinched but did not see either. Customer is to monitor and let us know if it happens again.
We serviced a
KITCHENAID RANGE
Model KSDG950ESS
Near Fayetteville, NY 13066
Chuck
Job Details: 08/19/2022
Replaced cooling fan. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Geneseo, NY 14454
Jeremy
Job Details: 08/19/2022
Customer stated unit will not drain intermittently. Checked and found coins and small fabric item in filter causing restriction. Also found drain pump is seizing up. Replaced drain pump. Unit checks good.; used 1 WPW10605427 (PUMP) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW06
Near Penfield, NY 14526
Jeremy
Job Details: 08/19/2022
Replaced control and thermistor clip for no defrost and secured clip with cable tie. Unit checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Elbridge, NY 13060
Doug Balcom
Job Details: 08/19/2022
Customer states unit warm in both compartments. Found freezer evaporator fan bad. Replaced evaporator fan motor. Unit is operating as designed.
We serviced a
WHIRLPOOL DRYER
Model LGR7646EQ1
Near Rochester, NY 14624
Josh Henchen
Job Details: 08/19/2022
"Changed ignitor, Tested unit no flame or gas present in dryer. Told customer we would need a Gas inlet Valve and they decided they would like to go with a new unit. Re claimed new parts Coils/Ignitor."
We serviced a
WHIRLPOOL RANGE
Model WEG730H0DS0
Near Rochester, NY 14618
Andres
Job Details: 08/19/2022
"Replaced fan. I pre heated unit to 400, Unit started heating and fan turned on. Unit is working properly."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB2
Near Rochester, NY 14625
Andres
Job Details: 08/19/2022
Gave knob to office because customer was not home.
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Rochester, NY 14618
Andres
Job Details: 08/19/2022
Replaced UI. Tested UI made sure it was responding to commands. Also ran a diagnostic cycle. Unit ran cycle successfully.
We serviced a
MAYTAG FREEZER
Model MFI2269FRZ03
Near Webster, NY 14580
Dave L
Job Details: 08/19/2022
"Unit was not cooling due to a full restriction caused by a failing compressor. Cleared oil restriction on high side and low side. Flushed with r134a and nitrogen. Replaced the evaporator and compressor. Customer to monitor after 24 hours ; dspstn on spec-tagged invntry: 4 W11504416 COUPLER BR 8.5X6 2 W11504431 COUPLER BR 7.5X5 , 1 W11506635 VALVE 1/4' , and 1 WPW10143759 DRIER-UV DYE"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near Penfield, NY 14526
Ray Benedetto
Job Details: 08/19/2022
"Customer concerned about weak cooling in fridge. Tested temp in freezer ~2, fridge ~35. Average temperatures in memory were 37, fridge and -7, freezer. All thermistor had temp readings, none open. Compressor and fans running properly. Cx will monitor."
We serviced a
WHIRLPOOL RANGE
Model WFE320M0EW2
Near Webster, NY 14580
Dave L
Job Details: 08/19/2022
Replaced control due to bake relay not closing. Tested ok .; dspstn on spec-tagged invntry: 1 WP3196548 FUSE- THRML
We serviced a
KITCHENAID DRYER
Model KGYS750GQ1
Near Rochester, NY 14621
Dave L
Job Details: 08/19/2022
The dryer is failing to dry clothes in one cycle. Verified airflow was good. Watched the burner cycle for 40 minutes. Found dryer sheet in air return near moisture sensor. Removed sheet. Customer to monitor
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Syracuse, NY 13208
Chuck
Job Details: 08/19/2022
Customer stated that unit is not working. No codes. Unit was extremely unleveled and the unit is plugged into a GFI that is tripping and interrupting the cycle. I leveled unit and calibrated unit. I ran a diagnostic test cycle in which the unit operated normally. I explained to the customer to call an electrician and have the GFI replaced with a Traditional 110 outlet. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Syracuse, NY 13202
Chuck
Job Details: 08/19/2022
Customer stated that ice is not dispensing. I inspected unit and discovered that the teeth on the bottom coupling is stripped off causing the motor not to engage the auger. Ordering bottom coupling WP2220458; ordrng 1 WP2220458 (Bottom coupling)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS342FIAB00
Near Rochester, NY 14618
Ray Benedetto
Job Details: 08/19/2022
"Went through diagnostics, all indicators point to a problem with water valve. Customer has concerns with moving fridge and does not want to go forward with repair. Will follow-up with customer 8/22.; O-emld tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Rochester, NY 14623
Ray Benedetto
Job Details: 08/19/2022
Replaced suspension rods and calibrated unit. Operating normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model NA
Near Rochester, NY 14625
Andres
Job Details: 08/19/2022
This refrigerator was a Samsung and we do not work on them.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Syracuse, NY 13215
Chuck
Job Details: 08/19/2022
Replaced soap dispenser. Unit tested good
We serviced a
MAYTAG OVEN
Model MEW9527AB00
Near Pittsford, NY 14534
Dave F
Job Details: 08/19/2022
"Replaced thermal fuse and tested unit to 350 . Unit tested good ; dspstn on spec-tagged invntry: 1 WPW10545255 FUSE, THERMAL"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS2
Near Scottsville, NY 14546
Ray Benedetto
Job Details: 08/19/2022
Wheels not rolling properly on lower rack and crackling noise when unit is started. Found foreign object in drain pump. Ordering wheels and drain pump for repair.; rqstng P&A on 4 WPW10195417 (Wheel Assembly)s and 1 WPW10348269 (Drain Pump)
We serviced a
MAYTAG WASHER
Model MVWB750WQ1
Near Pittsford, NY 14534
Jeremy
Job Details: 08/19/2022
Customer stated unit wouldn't drain one cycle them began working again. Ran diagnostic and had F32 error. Drain pump is loud and sometimes hesitant to start. Quoted for drain pump repair. Due to cost of repair and age of machine customer elected to not repair.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Henrietta, NY 14467
Jeremy
Job Details: 08/19/2022
Replaced control and dispenser for leaving water spots and not dispensing rinse aid. Unit checks good.
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW0
Near Pittsford, NY 14534
Dave F
Job Details: 08/19/2022
No error codes . Could not see where unit may have been leaking . No water marks anywhere . Filled unit all the was up in diagnostics and agitated . No leaks . Unit is draining with no leaks . Water could be coming from cellar wall as the dirt looks muddy but not underneath. Customer is using natural type soap could be causing over suds . Customer will monitor
We serviced a
WHIRLPOOL RANGE
Model KEBS109BSS01
Near Honeoye Falls, NY 14472
Jeremy
Job Details: 08/19/2022
"Oven will not power on. Checked and found open thermal fuse. Ordering there!al fuse.; ordrng 1 WPW10545255 (FUSE, THERMAL)"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ
Near Rochester, NY 14624
Josh Henchen
Job Details: 08/19/2022
Customer stated he had a phone call where the heating element needed to be changed. Checked and found faulty bushing and devolved washer. Change heating element per SP. Dishwasher checks good.; used 1 W11537778 (ELEMENT) from stock
We serviced a
WHIRLPOOL DRYER
Model GGW9250PW0
Near Henrietta, NY 14467
Ray Benedetto
Job Details: 08/19/2022
Replaced thermistor. Tested for power and heat. All operations normal.
We serviced a
MAYTAG RANGE
Model MGS8800FZ1
Near Rochester, NY 14624
Josh Henchen
Job Details: 08/19/2022
"Replaced middle burner, flame goes all the way around burner. Range checks good."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Weedsport, NY 13166
Doug Balcom
Job Details: 08/19/2022
Customer states unit fills with too much water. Tried running diagnostic test as soon as you turn the dial counter clockwise all the LED's turn on. Ordering control.; ordrng 1 W11603810 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Palmyra, NY 14522
Doug Balcom
Job Details: 08/19/2022
"Customer states unit is just stuck on sensing. Ran diagnostic test found F7E5 error code. Shifter fault. Found gearcase leaking oil. Ordering gearcase, splutch, actuator, and belt. ; ordrng 1 W11454741 (Gearcase) and 1 W10006384 (Belt) and 1 W10913953 (Actuator) and 1 W10721967 (Splutch)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ
Near Geneva, NY 14456
Doug Balcom
Job Details: 08/19/2022
Customer states unit is leaking. Ran unit found leak from seam in top of the tub. Ordering tub. ; rqstng P&A on 1 W11409865 (Tub)
We serviced a
KITCHENAID DISHWASHER
Model KUDS01FLBL6
Near Webster, NY 14580
James
Job Details: 08/19/2022
Door popping open again. Found door closer binding and causing door to have tension. Greased door closers. Customer is to monitor. Atec warranty. Refund service fee
We serviced a
WHIRLPOOL OVEN
Model WOS51ES4ES01
Near Ontario, NY 14519
James
Job Details: 08/19/2022
Replaced control and tested bake cycle. L2 and neutral reversed in junction box. Corrected wiring and preheated oven successfully.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Ontario, NY 14519
James
Job Details: 08/19/2022
Replaced damper and insulation. Cycled damper in diagnostics. ; dspstn on spec-tagged invntry: 1 WPW10594330 CONTROL
We serviced a
MAYTAG REFRIGERATOR
Model MFI2067AEQ
Near Ontario, NY 14519
James
Job Details: 08/19/2022
Replaced thermistor. Going to check back with customer to see if control is needed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHW00
Near Williamson, NY 14589
James
Job Details: 08/19/2022
Unit is frosting freezer. Door seal came out of door liner. Door is separating from liner. Need door. ; ordrng 1 LW10353182 (Door)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Ontario, NY 14519
James
Job Details: 08/19/2022
"Unit is wrapping clothes up around agitator and ripping them. Unit didn't run through once cycle completely, leaving items dirty. Adjusted feet and calibrated. Verified water level. Ordering impeller parts. ; ordrng 1 W10836692 (Agitator) and 1 W11397111 (Impeller)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Webster, NY 14580
James
Job Details: 08/19/2022
"Replaced gearcase and related parts. Calibrated and ran Diagnostics cycle successfully. ; dspstn on spec-tagged invntry: 1 W10721967 CAM 1 W11239857 BELT , and 1 WPW10006355 ACTUATOR"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Mount Morris, NY 14510
Jeremy
Job Details: 08/18/2022
"Found washer has loud squeal during spin. Replaced belt and cam and did not make sound go away. Sound coming from gearcase seal and bearing. Ordering gearcase.; ordrng 1 W11449840 (Gearcase), used 1 W10721967 (CAM), and 1 W11239857 (BELT) from stock"
We serviced a
GE RANGE
Model JGBS66REK4SS
Near Rochester, NY 14613
Josh Henchen
Job Details: 08/18/2022
Customer complaint was clicking wouldn't stop even after turned off. Reseeded again got clicking to stop recommended to not use front right burner on Range. Ordering new wire harness WB18X31213.; ordrng 1 WB18X31213 (Wire harness)
We serviced a
WHIRLPOOL RANGE
Model WFE320M0EW2
Near Webster, NY 14580
James
Job Details: 08/18/2022
Unit not baking or broiling. 240v to unit. F9 error once power was reset. Need control. ; rqstng P&A on 1 W11122557 (Control)
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ0
Near West Henrietta, NY 14586
Ray Benedetto
Job Details: 08/18/2022
Unit display shuts off randomly. Unit receiving 240 VAC. Found burn mark on solder pin of ACU. Ordering ACU to repair.; rqstng P&A on 1 W11548749 (Control Board)
We serviced a
MAYTAG REFRIGERATOR
Model MSS26C6MFZOO
Near Ontario, NY 14519
Andres
Job Details: 08/18/2022
Customer stated unit was not making ice. Customer had replaced ice maker valve and auger. I diagnosed unit and found cut wires at the bottom of the door hinge. Customer did not want to get a new a door and repair. ; dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY
We serviced a
GE RANGE
Model JGBS66REK4SS
Near Rochester, NY 14613
Josh Henchen
Job Details: 08/18/2022
Customer complaint was clicking wouldn't stop even after turned off. Reseeded again got clicking to stop recommended to not use front right burner on Range. Ordering new wire harness WB18X31213.; ordrng 1 WB18X31213 (Wire harness)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Rochester, NY 14623
Ray Benedetto
Job Details: 08/18/2022
"Replaced sump and control board. Tested in self-diagnostic, all operation normal, no leakage."
We serviced a
MAYTAG WASHER
Model A883
Near Rochester, NY 14604
Josh Henchen
Job Details: 08/18/2022
Customer complaint was pool of water by washing machine. Ran washer through all cycles and found no water leaking from the washer. Washer checks good. Noticed they had water damage on ceiling and along wall where drain hose go's to pipe. Recommended a contractor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near Rochester, NY 14607
Josh Henchen
Job Details: 08/18/2022
"Called and talked to Mike at adventure place, he said today won't work he would like me to try tomorrow @3pm if we have to push it off to next week he will. ; schdld next appmnt for 8/19 FRI PM"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Rochester, NY 14619
Ray Benedetto
Job Details: 08/18/2022
Replaced hinge and pin. Door sealing properly now.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Rochester, NY 14626
Dave L
Job Details: 08/18/2022
Hinges for fresh food doors are missing ordering parts ; ordrng 1 W10878115 (Hinge) and 2 W10694625 (Bushing)s and 1 W11240748 (Hinge) and 2 WPW10505294 (Cam)s and 1 W11456644 (Hinge) and 1 W11456643 (Hinge) and 7 WP67006380 (Screw)s and 7 W11126052 (Screw)s and 1 WPW10471618 (Cover) and 1 WPW10407158 (Cover) and 2 WP98165 (Cover screw)s and 7 W11214483 (Screw)s
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Williamson, NY 14589
Andres
Job Details: 08/18/2022
Replaced main board. I calibrated it and tested it on a normal cycle to make sure that it advanced and didn't shut off. Unit is working properly.
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Rochester, NY 14626
Dave L
Job Details: 08/18/2022
Right side hinges and screws are missing. ; ordrng 1 W11399415 (Hinge) and 1 W11505710 (Top hinge) and 8 WP489497 (Screw)s and 8 W11579735 (Screw)s
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Rochester, NY 14626
Dave L
Job Details: 08/18/2022
Checked unit functions. Found loose rotor bolt causing basket speed error. Fastened rotor. Unit tested ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Rochester, NY 14626
Dave L
Job Details: 08/18/2022
Checked unit functions. Found loose connector near compressor. Fastened connector. Unit checks ok.
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Rochester, NY 14618
Dave F
Job Details: 08/18/2022
Replaced wash sump and control .tested unit in diagnostics unit tested good ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Ontario, NY 14519
Andres
Job Details: 08/18/2022
Replaced led lights and led board. Lights turned on and are working properly now.; dspstn on spec-tagged invntry: 1 W10695459 MODULE
We serviced a
WHIRLPOOL WASHER
Model 24292300
Near Webster, NY 14580
James
Job Details: 08/18/2022
Customer said they dont need service.
We serviced a
MAYTAG RANGE
Model MGR6600FZ2
Near Webster, NY 14580
James
Job Details: 08/18/2022
Unit lights flame then continues to spark and goes off on safety. Found bake igniter loose on burner. Tightened igniter and connection. Tested bake and broil several times. ; dspstn on spec-tagged invntry: 1 WP9758079 IGNTR-OVEN
We serviced a
GE DISHWASHER
Model GDT655SSJ2SS
Near Rochester, NY 14625
James
Job Details: 08/18/2022
Unit dead. 120v to control. 14v to ui. Need ui. Sc paid. ; ordrng 1 WD21X23462 (Ui) and 1 Sh15 and 1 WD21X24901 (Control jic)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Rochester, NY 14610
James
Job Details: 08/18/2022
New install. Drain hose has a crack in it. Need hose. Left hose extension. ; ordrng 1 WPW10545278 (Hose)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Rochester, NY 14609
James
Job Details: 08/18/2022
Unit doesn't make ice consistently. Cycled icemaker and checked temp at -6 degrees. Called techline sr7734385499 they said if switch is not working every time it can kill power to icemaker. Ordering switch and ice bin. ; ordrng 1 WPW10558423 (Bin) and 1 W11396033 (Switch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHZ00
Near Rochester, NY 14608
Ray Benedetto
Job Details: 08/18/2022
"Unit not cooling in fridge, weak cooling in freezer. Ice buildup in right hand side behind evap cover. Thawed out all ice. Compressor running, 1.14 amps. Fan not running, receiving 120 VAC. Ordering fan and blade for repair.; rqstng P&A on 1 WPW10464673 (Fan Motor) and 1 WP2163777 (Fan Blade)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Rochester, NY 14626
Dave L
Job Details: 08/18/2022
Checked unit for cooling issues. Checks okay. Re attached user interface to dispenser housing.
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Rochester, NY 14620
Ray Benedetto
Job Details: 08/18/2022
Unit not spinning. Belt slipped off pulley and drum. Reattached belt. Tested for power and heat. All operations normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS973CIHZ08
Near Rochester, NY 14626
Dave L
Job Details: 08/18/2022
Found blowing agent in rear wiring harness connector preventing it from seating properly this has damaged wires in the moles connector. Documented with tech line SR7734388565. Unrepairable.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFW00
Near Rochester, NY 14605
James
Job Details: 08/18/2022
Unit still developing frost on top edge of freezer. Freezer door wont self close. Suspect ff door is popping freezer door open when closing. Adjusted feet and freezer damper. Recommend customer keep some food on door so it closes better. Customer is to monitor.
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Webster, NY 14580
Andres
Job Details: 08/18/2022
"Customer stated unit was making grinding noise. Put unit into a diagnostic mode and found error code F2E1 for stuck UI. I ran a diagnostic cycle and heard a heavy grinding noise. Noise is coming from gearcase, I also checked the stater and rotor found them to be rubbing against each other. Unit needs a gearcase, stater and rotor.; ordrng 1 W11393685 (Gearcase) and 1 W10902814 (Impeller) and 1 W10915701 (Rotor) and 1 W10915700 (Stator)"
We serviced a
MAYTAG WASHER
Model MHW
Near Brighton, NY 14610
Ray Benedetto
Job Details: 08/18/2022
"Found overflow, long drain and and pressure system code in memory. Cleaned out drain filter and air trap. Tested in self-diagnostic and normal was cycle. Operating normal.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"
We serviced a
AMANA DRYER
Model LGA50AW
Near Rochester, NY 14620
Josh Henchen
Job Details: 08/18/2022
Replaced Motor and worn belt. Ran dryer through cycles. Dryer checks good. Mentioned getting the vent cleaned one more time and trying to shrink the run down if at all possible. Customer will do the best she can.; dspstn on spec-tagged invntry: 1 WP40111201 BELT
We serviced a
MAYTAG DRYER
Model MEDB855DC4
Near Webster, NY 14580
Andres
Job Details: 08/18/2022
Customer stated unit was making squeaking noise. I took off front panel and heard noise coming from pulley. Lubricated pulley and tested unit. Unit no longer makes noise.
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Rochester, NY 14621
Andres
Job Details: 08/18/2022
Customer stated unit was not drying. Diagnosed unit and found that unit was not heating at all. I checked power at terminal and only found 120v not the full 220v. Advised customer to get a electrician to take a look at why she's only getting half the power.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Liverpool, NY 13090
Chuck
Job Details: 08/18/2022
"Customer hearing a clunking noise. F7E1-motor fault. I ran a diagnostic test cycle in which the unit was making a noise during the spin. I inspected unit and discovered that the gearcase is leaking oil. Ordering gearcase W11454734, cam W10721967, hub W10528947, belt W11239857 and Washplate W10752283. ; rqstng P&A on 1 W10752283 (Washplate) and 1 W10528947 (Hub) and 1 W11454734 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt)"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Rochester, NY 14608
Andres
Job Details: 08/18/2022
"Customer stated unit was not starting. I put unit into a diagnostic mode and ran a cycle. Unit ran cycle successfully. I started a normal a cycle and watched it, unit advanced and is working properly."