We serviced a
WHIRLPOOL WASHER
Model WFW87HEDW0
Near Spencerport, NY 14559
David
Job Details: 08/02/2021
Customer is seeing an intermittent water level sensor error. Unit three error while trying to run diagnostics. Pressure switch has been replaced. Hose was ok. Suspecting harness issue. Quoted for harness W10685627. Unit had significant suds. Customer is going to clear suds with clean washer cycle and go from there
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ
Near Brockport, NY 14420
David
Job Details: 08/02/2021
Dual valve is leaking into ice maker mold ordering valve ; rqstng P&A on 1 W11194380 (Valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB119WFBM01
Near Rochester, NY 14626
James
Job Details: 08/02/2021
Unit displayed dashed lines in ui now functioning after power was reset. Customer opted to purchase control. ; dspstn on spec-tagged invntry: 1 WPW10503278 ADC - JAZZ
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFE01
Near Rochester, NY 14604
James
Job Details: 08/02/2021
"Unit not cooling in fresh food section. Frost along freezer ceiling and in evap fan. Removed evap cover and there was no frost pattern. Let unit run with fan disconnected frost pattern developed. Replaced thermistor. Customer is to monitor. ; used 1 WPW10383615 (Thermistor), and 1 Sh15 from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FNAH00
Near Rochester, NY 14618
James
Job Details: 08/02/2021
Drain frozen. This model doesn't have a drain tube update Defrosted drain tube and checked pan. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 W10619951 TUBE-DRAIN
We serviced a
JENN AIR OVEN
Model JGRP430WP01
Near Webster, NY 14580
Evan
Job Details: 08/02/2021
Customer stated that after initial preheat unit would not relight to heat unit. Discovered that bake electrode was charred at tip of electrode. Cleaned electrode with sandpaper and reassembled burner assembly. Tested unit by running a preheat to 350. Once unit reached 350. Opened and closed door to test bake electrode to confirm it was relighting as it should. Observed unit relight itself multiple times. Unit maintaining temperature now as it should. If issue persists replace bake electrode. Part # is listed below. Collecting service call fee for now. Quote for repair if issue persists...Bake electrode $26.00 S&H $15.00Labor $76.40
We serviced a
WHIRLPOOL MICROWAVE
Model WML75011HN0
Near Victor, NY 14564
Steve
Job Details: 08/02/2021
Replaced board with same result. The control is getting power but the ui and touchpad are not responding. The customer is going to replace.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Hilton, NY 14468
David
Job Details: 08/02/2021
Replaced dispenser due to leak and acu with bellows due to abrasion. Customer to monitor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW06
Near Hilton, NY 14468
David
Job Details: 08/02/2021
Customer had experienced a vibration noise. They had pulled the unit out to check behind. Noise has not returned since. Inspected installation and temps. Unable to recreate noise. Unit checks ok otherwise.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SK0
Near Rochester, NY 14625
Evan
Job Details: 08/02/2021
Customer stated unit was continually flashing f8e4 error code. Discovered that float switch tray was not properly mounted causing float switch to be triggered. Reseated tray and ran diagnostic cycle. Unit completed cycle as it should. Tech also discovered that unit was oversudsing. Cleared suds and tested unit. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Irondequoit, NY 14609
David
Job Details: 08/02/2021
Freezer was building frost in the air returns due to the fresh food door not closing all the way at the bottom. Reversed door closure so that the gasket would make a proper seal. Sealed cabinet to liner with silicone. Defrosted air returns in freezer. Customer to monitor
We serviced a
AMANA WASHER
Model NTW4600YQ1
Near Rochester, NY 14616
David
Job Details: 08/02/2021
Customer is unable to get loads to finish. Found RPM error in diagnostics. Gearcase tub bearing is audibly worn. Was able to get unit to unlock while the tub was still spinning indicating that the hall sensor has failed. Quoted for the gear case and transmission. Customer was not interested in repairing. ; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR
We serviced a
WHIRLPOOL WASHER
Model WFW9250WW00
Near Pittsford, NY 14534
Steve
Job Details: 08/02/2021
Customer states the unit goes out of balance even on small loads. Tested in spin and I can hear the tripod is banging while in high spin. The washer needs outer tub and basket. The customer is going to replace.
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFZ00
Near Pittsford, NY 14534
Dave
Job Details: 08/02/2021
"-5 in freezer . 36 in freshfood . Evap has full frost pattern . Was some frosting on back wall .but looks more like water droplets from warm air . Compressor is running about 1 amp which is ok . Found the freezer door and fresh food doors not closing correctly . Adjusted the doors and heated the gaskets . Found lower left fresh food gasket not sealing letting warm air in . Heated and worked gasket . Door is now sealing . Sealed cabinet. Defrosted unit in diagnostics and then turned on the compressor watched the unit get a full frost pattern . Unit is cooling as expected temperature settings are set to recommended on food fresh food and freezer . Customer will monitor.; dspstn on spec-tagged invntry: 1 W11504434 COUPLER BR 6X2 1 W11504436 COUPLER AL BR 6X1.8 , 1 W11506619 COUPLER , and 1 WPW10143759 DRIER-UV DYE"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS03
Near Rochester, NY 14618
James
Job Details: 08/02/2021
Unit not making ice. E2 Icemaker error. Fill tube frozen. Door gasket loose on bottom of freezer door. Replaced Icemaker and fill tube heater. Removed frost and reinstalled gasket. Customer is to monitor. One year warranty on repair.
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS
Near Rochester, NY 14612
David
Job Details: 08/02/2021
Customer stating unit has been working ok since last visit. Fill valve error in diagnostics. Changed valve and pump. Customer concerned with dry performance. Recommending using high temp wash or Dani rinse to increase wash temps to assist dry cycle. ; dspstn on spec-tagged invntry: 1 W11434044 VALVE
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSF705HPS0
Near East Rochester, NY 14445
Evan
Job Details: 08/02/2021
"Customer state that unit would not stop producing ice and was leaking from dispenser. Replaced ice maker and cycled unit to confirm ice maker function. When actuating ice paddle water dispenser will run for 1oz of water then ice Shute will open. Called techline to document issue. Techline states that UI is causing issue with ice paddle causing water dispenser to fill. Ordering UI SR: 7731395027; ordrng 1 W10822640 (User interface), dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY"
We serviced a
MAYTAG WASHER
Model MVWC565SW0
Near Rochester, NY 14618
Evan
Job Details: 08/02/2021
Customer stated that unit is producing burning smell occasionally. Discovered that pulley is cutting into belt guard causing issue. Belt guard is beginning to bow causing issue. Tightened pulley and adjusted guard. Unit tested good. S/c fee and labor on job 102226
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW3
Near Irondequoit, NY 14609
Tanner
Job Details: 08/02/2021
Complaint of no wash. Following stoeed errors:F7E6 motor fault. Ran autodiagnostic test and unit never shifts into agitate. Replaced nidec shifter. Tested unit and unit tested good.; used 1 WPW10006355 (ACTUATOR) from stock
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Webster, NY 14580
James
Job Details: 08/02/2021
Unit not agitating and fills with too much water. No error codes. Found shift actuator disconnected from clutch. Replaced actuator and ran calibration. Unit agites properly. ; used 1 Wpw10006355 (Actuator) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305EBS00
Near Webster, NY 14580
James
Job Details: 08/02/2021
Called customer. Mullion is tearing door gasket. Need gaskets. Black. ; ordrng 2 W11368721 (Gasket)s
We serviced a
MAYTAG REFRIGERATOR
Model JFC2087HRP
Near Rochester, NY 14620
Evan
Job Details: 08/02/2021
Customer stated that ice bucket is forming one solid piece due to ice maker leaking into bucket. Discovered that ice maker is calling for water too frequently. Replaced ice maker. Ran harvest cycle and filled unit to confirm function. Unit tested good ; dspstn on spec-tagged invntry: 1 D7824706Q ICEMAKER
We serviced a
MAYTAG DRYER
Model MEDC215EW0
Near Ontario, NY 14519
James
Job Details: 08/02/2021
"Unit not heating. Thermal blown. Replaced thermal and thermal cut off. Heater will not power off. Element shorted to ground. ; ordrng 1 279838 (Element), used 1 WP3392519 (FUSE-THERMAL), and 1 279816 (Cutoff) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Fairport, NY 14450
Steve
Job Details: 08/02/2021
Found the float switch levers was stuck causing no water to dishwasher. Removed and reinstalled and the dishwasher started washing. ; dspstn on spec-tagged invntry: 1 WPW10591570 SUMP & MOTOR
We serviced a
KENMORE REFRIGERATOR
Model 10664264402
Near Rochester, NY 14623
Dave
Job Details: 08/02/2021
Drain tube was frozen . Cleared ice and tube . Installed copper wire to hang from heater into drain tube to help prevent that from happening. Unit tested good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS01
Near Pittsford, NY 14534
Dave
Job Details: 08/02/2021
Ice maker had E2 motor cant find home position. Installed new ice maker and cycled . Customer said sometimes water would come out when opening the door from the ice maker . leveled refrigerator to help with that ice was also bridging . Ice bin was frozen in because of the leaking . Removed ice bin and cleaned unit tested good.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Pittsford, NY 14534
Dave
Job Details: 08/02/2021
Customer no longer needs service
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ0
Near Irondequoit, NY 14622
James
Job Details: 08/02/2021
Replaced control for intermittent self clean.unit tested good. Refereed customer to aqualift team for any questions
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KBS0
Near Pittsford, NY 14534
Tanner
Job Details: 08/02/2021
SR7731395071Replaced motor sump assembly. Discovered the repair was from the heating element. Per techline replace both heater element and nuts. Ordering element and element nuts.; ordrng 2 W11538351 (Nut- Heater)s and 1 W11537778 (Heater element)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF302ESS03
Near Rochester, NY 14624
Tanner
Job Details: 08/02/2021
Complaint of damaged gaskets. Left hand door gasket ripping where seal hits Mullin. Right hamd gasket is ripped open and plastic insert falling out. Replaced left side gasket. Ordering right side.; ordrng 1 W10830162 (Gasket right side)
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Spencerport, NY 14559
Tanner
Job Details: 08/02/2021
"Q1 no Q2 no Q3 noComplaint of no spin. Ran autodiagnostic cycle and during spin unit slipping on drive hub. Removed hub and inspected splines of drive shaft. Drive shaft is corroded away, does not interlock with drive hub causing no spin. Ordering gearcase. Installing hub so customer can use Hub in interim.; rqstng P&A on 1 W11454734 (Gearcase), ordrng 1 W10528947 (Driver Hub), used 1 W10528947 (HUB) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5100HC1
Near Rochester, NY 14606
Tanner
Job Details: 08/02/2021
Attempted to replaced hinges. Left hinge jammed in inner door hinge receptacle. Ordering innder door hinges. To return and replace hinge and housing.; ordrng 2 W11116026 (Inner door hinge)s
We serviced a
WHIRLPOOL FREEZER
Model WRB322DMBW
Near Rochester, NY 14612
David
Job Details: 08/02/2021
Customer had found frosting on products in the freezer. Freezer was thawed by the customer. Found freezer at 3 degrees with a full frost pattern on the evaporator. Suspecting that the door was left ajar. Door closing ok now
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS00
Near Hilton, NY 14468
David
Job Details: 08/02/2021
Frost is building in the freezer due to the freezer gasket. Gasket is loose at the bottom of the door allowing warm air into the freezer. Ordering gasket ; ordrng 1 W10407216 (Gasket) and 1 Sh (Shipping)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Pittsford, NY 14534
Steve
Job Details: 08/02/2021
Replaced ice bin and motor for not dispensing ice. The refigerator is now dispensing ice as expected
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Penfield, NY 14526
Evan
Job Details: 08/02/2021
Replacing ice maker due to unit failing to produce ice. Replaced ice maker. Cycled unit and filled ice maker. Advised customer it will be about 3 days before ice bucket is filled. Unit tested good
We serviced a
FRIGIDAIRE DISHWASHER
Model DGBD2432KF1
Near Rochester, NY 14607
Evan
Job Details: 08/02/2021
Replacing door latch due to latch being broken during last Visit. Replaced latch. Tested unit. Unit tested good
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Rochester, NY 14606
Tanner
Job Details: 08/02/2021
"Complaint of no lights in FF and FCsections. Inspected and FF section lights are out. The LEDs in this unit are connected in series and due to an the LED in the FC being irreparable, the FF LEDs are not getting proper DC current. FC LED in same condition as last service call.SR7731388661- Deemed not repairable. To complete this repair risks critical damage to liner.; dspstn on spec-tagged invntry: 1 W10695459 MODULE"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Pittsford, NY 14534
Dave
Job Details: 08/02/2021
Ice is bridging in the ice maker and causing the ice to jam . Leveled the legs on the unit to tilt it back so the bridging does not happen . Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Avon, NY 14414
Dave
Job Details: 08/02/2021
"Replaced main control . UI , dispenser and bellow. Tested unit . Tested good ; dspstn on spec-tagged invntry: 1 W11465532 DISPENSER"
We serviced a
AMANA DRYER
Model NED4655EW
Near Rochester, NY 14623
Steve
Job Details: 07/28/2021
Replaced motor that would not start du to bad start windings.
We serviced a
MAYTAG WASHER
Model MHW5500FW0
Near Canandaigua, NY 14424
Steve
Job Details: 07/28/2021
Ordering bellow for torn bellow causing leaking. ; rqstng P&A on 1 WPW10237499 (Bellow)
We serviced a
WHIRLPOOL REFRIGERATOR
Model MSS25C4MGW00
Near Hemlock, NY 14466
Steve
Job Details: 07/28/2021
Found the icemaker not producing ice and ice bin was chunk of ice. The temps in freezer were good and air flow was good. Ordering door for intermittent ice and broken harness. ; rqstng P&A on 1 LW11026430 (Freezer door white)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW01
Near Clifton Springs, NY 14432
Dave
Job Details: 07/28/2021
"Unit was not making the noise that the customer described. Checked damper , both evap and condenser fan . Compressors . Tested heater . Could not get unit to make noise . Only noise I heard was some vibrating from the condenser on the floor . Adjusted legs no more noise . Customer will try to get video of the noise ."
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Clifton Springs, NY 14432
Dave
Job Details: 07/28/2021
Unit had F7E7 motor error code . Ran motor in diagnostics on high spin and was making a lot of noise . Belt and cam slipping causing unit to go off balance . Also ordering actuator. Suspension is good . Went over unit with customer for best settings. ; ordrng 1 W11239857 (belt) and 1 W10721967 (drive pulley) and 1 W11026785 (motor-drve) and 1 W10006355 (actuator)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMHV00
Near Farmington, NY 14425
Dave
Job Details: 07/28/2021
Replaced damper for noisy operation and not opening and closing like it should . Tested unit . Tested good .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Canandaigua, NY 14424
Dave
Job Details: 07/28/2021
Called techline on unit SR 7731357119 . Went over what we have done to the unit . Techline had no further options for the repair and deemed unit unrepairable. ; dspstn on spec-tagged invntry: 1 W11294907 ICEMAKER
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Penfield, NY 14526
James
Job Details: 07/28/2021
S16360 frozen fresh food evaporator. Defrosted evaporator. Changed defrost setting to timed. Relocated thermistor. Customer will monitor. If problem persists replace W11033168
We serviced a
MAYTAG REFRIGERATOR
Model MBF2258FEZ01
Near Walworth, NY 14568
James
Job Details: 07/28/2021
Loud noise coming from unit. Tested unit in diagnostics. Loud noise coming from damper. Ordering damper.; ordrng 2 WPW10594330 (control)s and 1 Sh15
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW02
Near Sodus, NY 14551
James
Job Details: 07/28/2021
Replaced damper in fresh food section of unit. Tested damper. Damper working well.
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Sodus, NY 14551
James
Job Details: 07/28/2021
Replaced bellow on unit. Tested unit.found no leaks
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Marion, NY 14505
James
Job Details: 07/28/2021
Mullion broken off unit not allowing doors to seal and frost building up in fresh food section. Ice maker not cycling. Needs mullion and ice maker. Ordering both. ; ordrng 1 WP12722815AP (rail-mulln) and 1 WPW10300024 (icemaker)
We serviced a
KITCHENAID REFRIGERATOR
Model WRV986FDEM01
Near Penfield, NY 14526
James
Job Details: 07/28/2021
"Back of fresh food section frosted up on evaporator. Tested evap fan, not working. Defrosted unit and fan still not working. Receiving voltage to fan. Replaced harness. Fan now working. Replaced left pantry door. Ui non responsive. Ordering harness. Ff door now sealing. ; rqstng P&A on 1 W11170612 (Harness), states that autho needed"
We serviced a
MAYTAG WASHER
Model MTW6700TQ1
Near Rochester, NY 14624
Tanner
Job Details: 07/28/2021
Replaced ACU. Ran diagnostic/calibration cycle. Completed without issue. Ran spin only and unit tested good.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Rochester, NY 14606
Tanner
Job Details: 07/28/2021
Complaint of no wash. Following stored errors:F7E6 motor faultF8E1 long fillObserved cold water supply is off. Turned water supply on. Ran autodiagnostic and during agitation basket was spinning. Replaced nidek actuator. Tested via auto diagnostic and unit tested good. Customer advised cold water required for this machine.; used 1 WPW10006355 (ACTUATOR) from stock
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Rochester, NY 14606
Tanner
Job Details: 07/28/2021
Installed new lid lock. Ran door latch sensor test and door switch testing good. Unit still not locking. Ordering ACU and another lid lock. ; ordrng 1 W11419171 (ACU) and 1 W11394572 (Lid lock)
We serviced a
MAYTAG WASHER
Model MVWB865GW
Near Brockport, NY 14420
David
Job Details: 07/28/2021
Replaced cracked lid. Unit tested OK
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Spencerport, NY 14559
David
Job Details: 07/28/2021
Replaced motor due to broken pulley. Calibrated machine. Unit tested ok. ; dspstn on spec-tagged invntry: 1 W11497303 MOTOR
We serviced a
MAYTAG REFRIGERATOR
Model MFI2568AES
Near Rochester, NY 14624
David
Job Details: 07/28/2021
Found leak at the end of the filter housing and a crack in the ice maker fill tube. Ordering both. ; ordrng 1 W11415785 (Tube im) and 1 WP12956202 (Filter housing) and 1 Sh
We serviced a
WHIRLPOOL REFRIGERATOR-/.Q
Model WRS321SDHZ01
Near Hilton, NY 14468
David
Job Details: 07/28/2021
Water line to icemaker was frozen removed ice from fill tube. Cycled ice maker. Unit tested ok. Recommending that the customer replaced needle valve. Water supply pressure very low. P
We serviced a
KITCHENAID DISHWASHER-
Model KDFE104HPS0
Near Hilton, NY 14468
David
Job Details: 07/28/2021
Replaced sump due to open wash motor; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB07
Near Rochester, NY 14605
David
Job Details: 07/28/2021
Residence was too dirty to safely work in. Unit will need to be removed from the premises before anyone will be able to safely work on this. Odor was overbearing and there was animal excrement on the kitchen floor. Pics attached ; dspstn on spec-tagged invntry: 1 W11504445 COUPLER and 2 W11506619 COUPLER
We serviced a
WHIRLPOOL OVEN
Model WFG231LVS0
Near Irondequoit, NY 14617
David
Job Details: 07/28/2021
Replaced open bake ignitor. Unit tested good. ; dspstn on spec-tagged invntry: 1 12400035 IGNITOR
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Rochester, NY 14621
Evan
Job Details: 07/28/2021
Customer stated that unit was failing to heat. Discovered that ignitor was failing to glow. Confirmed voltage at ignitor. Replaced ignitor. Tested unit. Unit tested good ; dspstn on spec-tagged invntry: 1 12400035 IGNITOR
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Rochester, NY 14615
James
Job Details: 07/28/2021
Damper making loud grinding noise. Replaced damper. Damper tested good.
We serviced a
WHIRLPOOL DRYER
Model MGD7230HC0
Near Rochester, NY 14622
James
Job Details: 07/28/2021
Replaced blower fan. Tested fan. Tested good.; dspstn on spec-tagged invntry: 1 WP697772 BLOWER
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Webster, NY 14580
James
Job Details: 07/28/2021
Door sent is the wrong color. Need stainless steel. LW11026425. ; ordrng 1 LW11026425 (dor-fip (ship to office))
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Pittsford, NY 14534
Steve
Job Details: 07/28/2021
Found the defrost setting was back on adaptive defrost. Changed to daily defrost again. Removed ice from evaporator.
We serviced a
WHIRLPOOL RANGE
Model WEE750H0HZ1
Near Fairport, NY 14450
Steve
Job Details: 07/28/2021
Replaced console for not connecting to WiFi and turning off randomly. The new console connected immediately.
We serviced a
WHIRLPOOL DRYER
Model WED9151YW0
Near Rochester, NY 14612
David
Job Details: 07/28/2021
Dryer was not heating due to the cord being loose in the receptacle. This has caused heat damage to the cord. Dryer tests ok. Quoted for cord.Customer opted to replace the cord.
We serviced a
KITCHENAID RANGE
Model KFEG500EBS3
Near Rochester, NY 14606
Evan
Job Details: 07/28/2021
Replacing control due to bake relay continually clicking even when unit is not cycling heat on and off. Replaced control. Tested unit. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model MRT118FFFZ06
Near Penfield, NY 14526
Steve
Job Details: 07/28/2021
Removed light cover with screwdriver and replaced Light that was blown. The refigerator tests good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Geneva, NY 14456
Dave
Job Details: 07/28/2021
"6 degrees in freezer. Set to -2 . 38 in freshfood set to 38 .. compressor is running .84 amps . 47 psi on low side when equalized. Low side when compressor is running it is -8 to -14 jumping in between there . High side is 88psi . Evacuated the refrigerant and installed new UV Drier . Evap and compressor. Also installed access valve to compressor and fix section of tube where tap was used to charge system. Filled unit with nitrogen and performed tightness test up to 140 psi of nitrogen . Did not loose 1 psi over ten minutes. Vacuumed out below 500 microns . Charged system. Unit is now working as expected .. called tradeline SR 7731154817 . Gasket is missing for the ice maker and so is the ring that holds it on . Part is not listed on parts diagram . Shows on the door but when you order a new door you need to transfer that part . Tradeline will be in contact . ; dspstn on spec-tagged invntry: 1 WPW10313899 EVAP 1 WPW10143759 DRIER-UV DYE , and 1 W10896678 COUPLER AL BR 6X1.8"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW02
Near Geneva, NY 14456
Dave
Job Details: 07/28/2021
Top of freezer door not sealing unit needs new door. Ordering door and name badge .; rqstng P&A on 1 W10746789 (dor-fmd) and 1 W11178521 (nameplate)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Rochester, NY 14607
Steve
Job Details: 07/28/2021
3 degrees in freezer and 42 in fresh food section. The temps setting were on 3 for the warmer temps. Adjusted temps to recommended setting of 4. Lowered feet so the doors close properly. The customer is going to monitor temps In the mornings. The freezer temp should be near zero degrees plus or minus five degrees.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Rochester, NY 14618
Steve
Job Details: 07/28/2021
Added fasteners to pantry lid to keep it from popping off. The pantry door tests good. Turned on humidity control on user interface to stop water from accumulating on door mullion.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Hilton, NY 14468
David
Job Details: 07/28/2021
Left part with customer per request. ; dspstn on spec-tagged invntry: 1 W10837249 ARM- SPRAY
We serviced a
KITCHENAID DISHWASHER-
Model KDFE104HPS0
Near Hilton, NY 14468
David
Job Details: 07/28/2021
Replaced sump due to open wash motor; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR
We serviced a
JENN AIR MICROWAVE
Model JMV8166BAS
Near Fairport, NY 14450
Evan
Job Details: 07/28/2021
Customer stated electrical burning smell coming from unit and unit will not heat. Discovered that smell is coming from diode that is burning up. Diode and capacitor will need to be replaced. Customer does not want to proceed at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Fairport, NY 14450
Evan
Job Details: 07/28/2021
Replaced water valve and fitting and went through all connections to ensure proper seal. Unit is still dripping. Ordering filter housing. ; ordrng 1 W11172791 (Filter Housing)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRSA71CIHN00
Near Webster, NY 14580
Evan
Job Details: 07/28/2021
SR: 7731357792 (Techline File Number) Replacing damper assembly due to damper producing noise when opening and closing. This is the 3rd damper that has been installed on unit in less than a year. Documented issue with techline. Replaced damper. Unit tested good ; dspstn on spec-tagged invntry: 1 W11236851 DIFFUSER
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM02
Near Rochester, NY 14609
Evan
Job Details: 07/28/2021
Replacing ice maker due to ice maker constantly calling for water and causing unit to leak. Replaced ice maker cycled unit and confirmed it was filling. Unit tested good
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Webster, NY 14580
Tanner
Job Details: 07/28/2021
Complaint of no wash. Tapping wash motor temporarily foxes. Following stored errors:F7E1 heater error F6E4 over fill F4E3 motor electrical faultRan autodiagnostic cycle and wash otor does not run. Replaced with motor sump assembly. Tested unit and unit tested good.; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Rochester, NY 14609
Tanner
Job Details: 07/28/2021
"Complaint or unit not advancing past sensing portion of wash cycle. Following stored errors :F7E6 motor faultRan autodiagnostic cycle and unit shifts basket during agitation. Unit not shifting properly. Replaced shift actuator. Tested via normal wash and unit tested good.; used 1 WPW10006355 (ACTUATOR), and 1 SH15 (STANDARD S/H) from stock"
We serviced a
MAYTAG WASHER
Model MVWB700BW0
Near Rochester, NY 14624
Tanner
Job Details: 07/28/2021
Complaint of noise during spin. Video provided. Ran unit in spin. Bearing rubpresent. Attempted bearing repair. Basket is sieized to drive shaft. Cannot complete repair. ; dspstn on spec-tagged invntry: 1 W10435302 BEARING
We serviced a
WHIRLPOOL OVEN
Model KSGB900ESS4
Near Hilton, NY 14468
David
Job Details: 07/26/2021
Cooling fan was causing a vibration in the left side panel. Left side panel is dented. Removed dent. Noise went away.
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Penfield, NY 14526
Tanner
Job Details: 07/26/2021
Complaint of grinding noise. Unit full of water on arrival. Following stored errors:F7E6 motor faultF0E5 off balance loadRan autodiagnostic and during agitation the basket is spinning as if the basket was the agitator. Unit not shifting properly. Replaced shift actuator. Tested unit and unit tested good.; used 1 WPW10006355 (ACTUATOR) from stock
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW1
Near Rochester, NY 14625
Tanner
Job Details: 07/26/2021
Complaint of leak. Following stored error:F0E2 over suds F0E5 off balance load F6E1 HMI ACU communication errorF5E2 door latch errorFilled unit till water level half of door. No leaks detected at bellow gasket. Customer provided pictures of leak and corrosion and soap scum on lower left hand of cabinet is consistent with dispenser leak service pointer.; ordrng 1 W11465533 (Dispenser Assembly)
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Lima, NY 14485
Steve
Job Details: 07/26/2021
Replaced white fuse for open fuse causing no operation. The dryer tests good. ; used 1 Wp3392519 (Fuse) from stock
Near Hilton, NY 14468
David
Job Details: 07/26/2021
Rechecked airflow for the customer. Airflow tests poor when vent is attached. Airflow checks ok with venting removed. Re explained this to the customer. Removed 4ft flexible venting to check. Venting immediately behind the dry was clear. The rest of the venting makes a vertical run though a patrician wall next the the dryer. Venting then penetrates through the exterior 10ft above ground level. Unable to access these areas of the building. The customer was made aware of this on the last visit. Did not charge as a curtesy.
We serviced a
WHIRLPOOL RANGE
Model WFG535S0JS1
Near Rochester, NY 14615
James
Job Details: 07/26/2021
Unit intermittent to lite bake burner. Replaced igniter and tested. Unit functions properly.
We serviced a
MAYTAG DISHWASHER
Model mdB4709awq3
Near Rochester, NY 14620
Steve
Job Details: 07/26/2021
"Replaced fuse for no power to user interface. The dishwasher tested good. ; dspstn on spec-tagged invntry: 1 W10258275 FUSE-THERMAL , used 1 Sh15 (Shipping) from stock"
We serviced a
WHIRLPOOL RANGE
Model WEG730H0DS0
Near Rochester, NY 14618
Steve
Job Details: 07/26/2021
"Replaced cooling fan for f8e0 error code causing no bake. The range tested good. ; dspstn on spec-tagged invntry: 1 W11107275 FAN-BLWR , used 1 Sh15 (Shipping) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF302ESS01
Near Rochester, NY 14609
Dave
Job Details: 07/26/2021
Unit running on arrival. Checked sealed system with nitrogen for leaks. Found none. Replaced UV drier. Vacuumed out system below 500 microns. Added .142kg of refrigerant. Unit is cooling. Customer will monitor sealed system. Replaced fresh food section door gaskets. Leveled unit. Adjusted door hinge. Unit tested good. ; dspstn on spec-tagged invntry: 2 W10896678 COUPLER AL BR 6X1.8 and 1 WPW10143759 DRIER-UV DYE
We serviced a
MAYTAG WASHER
Model MAV7258AWW
Near Rochester, NY 14618
Evan
Job Details: 07/26/2021
Customer stated unit would not fill with cold water. Discovered that hot valve solenoid was stuck open causing issue. Replaced valve. Tested unit. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WTW4815EW1
Near Penfield, NY 14526
Tanner
Job Details: 07/26/2021
Q1 no Q2 no Q3 noComplaint of no agitate. Following stored errors:F7E6 motor faultRan auto diagnostic and unit does not shift into agitate. When in spin cycle bearing rub is heard. Quoted for gearcase and shifter. Customer researching options.
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Fairport, NY 14450
Tanner
Job Details: 07/26/2021
Dropped off part
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Rochester, NY 14619
Tanner
Job Details: 07/26/2021
Q1 no Q2 no Q3 noComplaint of clothes coming out wet. Following stored errors:F0E5 off balance. Unit is pitched forward. Basket always contacting front of cabinet. Removed pallet unit sat on. Leveled unit. Tested via high spin and unit tested good.; dspstn on spec-tagged invntry: 1 W10528947 HUB
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Rochester, NY 14609
Tanner
Job Details: 07/26/2021
Complaint of no spin. Following stored error:F5E2Attempted lid lock in diagnostic and unit fails to lock. Replaced lid lock assembly. Teted unit in diagnostic and unit tested good.; used 1 W11307244 (LATCH) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Webster, NY 14580
Tanner
Job Details: 07/26/2021
Complaint of incomplete cycles. Denies PF error. Measured outlet at 107.8 VAC. This is not sufficient power for machine to operate. Plugged machine into another outlet reading 111 VAC and unit completes diagnostic cycle. Customer advised power supply must be corrected before any troubleshooting is done. Customer advised unit must be on its own circuit. Measured 2.3 AMPs at every outlet in house. Something is drawing power on all circuits. Must be trouble shoot by qualified electrician.