We serviced a
JENN AIR MICROWAVE
Model JMW2427DS00
Near Rochester, New York 14618
Ben H
Job Details:
11/11/2025
I replaced the Ui panel and tested the unit and it works properly ; dspstn on spec-tagged invntry: 1 W11236900 CONSOLE- JENN AIR COMBO
We serviced a
AMANA OVEN
Model AGR6303MMS0
Near Rochester, New York 14609
Zach L
Job Details:
11/11/2025
F1E1 main control failure. Needs new control.; ordrng 1 W11764615 (Control)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Penfield, New York 14526
Ben H
Job Details:
11/11/2025
I replaced the water valve and the customer Said she noticed some water dripping so I checked at the filter housing and found that one of the shark bites on the housing is leaking. The unit will need a new housing so I ordered one; ordrng 1 W11194438 (Filter)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB01
Near Fairport, New York 14450
Ben H
Job Details:
11/11/2025
The drain tube for the evaporator was frozen causing ice to build up the air vents and not allowing air to the ff section. I defrosted everything and dried it out to prevent further issues
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Rochester, New York 14612
DeVaughn C
Job Details:
11/11/2025
Replaced gearcase then tested. Repair completed successfully.
We serviced a
GENERAL ELECTRIC WASHER
Model GTW485ASW0WB
Near Penfield, New York 14526
Zach L
Job Details:
11/11/2025
Replaced main control and tested unit
We serviced a
WHIRLPOOL WASHER
Model LSR8233EQ0
Near Rochester, New York 14610
DeVaughn C
Job Details:
11/11/2025
"Unit was stuck in neutral pause upon arrival. After multiple attempts to drain remaining water, unit successfully drained, and spun. Gearcase timer should be replaced. ; ordrng 1 WP3949339 (Timer)"
We serviced a
GE WASHER
Model GFW850SPN5RS
Near Rochester, New York 14618
DeVaughn C
Job Details:
11/11/2025
"Pressure hose was kinked, preventing unit from sensing correct water level in tub. Corrected issue then tested. Unit testing good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRQC736RPS00
Near Webster, New York 14580
Zach L
Job Details:
11/11/2025
"Sound customer hears is ice maker, normal noise. Customer had concerns about loose handle. Reinstalled and tightened handle."
We serviced a
WHIRLPOOL DRYER
Model WGD4950HW2
Near Rochester, New York 14606
DeVaughn C
Job Details:
11/11/2025
CX states unit knocks during use. Rollers failed. Installed repair kit then tested. Repair successful. ; used 1 4392065 (REPAIR KIT) from stock
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model GTS22KYNDRFS
Near Rochester, New York 14622
Zach L
Job Details:
11/11/2025
Replaced dented freezer door
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Rochester, New York 14612
Andres V
Job Details:
11/11/2025
"Unit kept running the drain pump constantly even when their was not water in unit, I took off pump and cleaned it out. Unit then drained properly and put water in but would not wash. Found power going to wash pump. Unit will need new sump and pump. Gave customer a quote for repair but he wants to think about it first. ; rqstng P&A on 1 W11416362 (Sump and pump)"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ03
Near Rochester, New York 14617
Andres V
Job Details:
11/11/2025
"Fill tube is frozen cannot fill when calling for water. Cleared fill tube and tested it. Ice maker fill but will freeze again. Reccomend replacing door; ordrng 1 LW11026429 (Freezer door), dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Rochester, New York 14617
Zach L
Job Details:
11/11/2025
"Replaced control and tested, all buttons responsive."
We serviced a
KITCHENAID OVEN
Model KOST100ESS03
Near Rochester, New York 14618
Zach L
Job Details:
11/11/2025
"Temp sensor out of range, needs new temp sensor.; ordrng 1 W10859573 (Temp sensor)"
We serviced a
GENERAL ELECTRIC RANGE
Model RGAS200DM2WW
Near Rochester, New York 14607
Andres V
Job Details:
11/11/2025
Customer stated that when oven is in use between 450-500 they get a strange smell. I tested unit on a 450 cycle and called techline while it was preheating. I did not smell anything inspected the inside of unit while In cycle. Customer stated odor is not as strong as it was before. GE stated it could be oils burning off since its brand new.
We serviced a
WHIRLPOOL OVEN
Model WEG750H0HV0
Near Honeoye Falls, New York 14472
Ben H
Job Details:
11/11/2025
Customers complaint is that none of the burners would light. There was no power coming off of the spark module to the sparklers so I replaced the spark module and tested the unit and it works properly
We serviced a
WHIRLPOOL DRYER
Model MED5030MW0
Near Irondequoit, New York 14609
Trevor
Job Details:
11/11/2025
Dryer running but not heating. All sensors and thermostats check okay. Install new control board and dryer is heating normally.
We serviced a
JENN AIR REFRIGERATOR
Model JFI2089AES2
Near Rochester, New York 14613
Trevor
Job Details:
11/11/2025
Installed new starter relay. Compressor is running and cooling normally.
We serviced a
WHIRLPOOL DRYER
Model MGD6230HW4
Near Caledonia, New York 14423
Ben H
Job Details:
11/11/2025
I replaced the burner assembly and the unit now works properly
We serviced a
GENERAL ELECTRIC DRYER
Model PFQ97HSPV0DS
Near Rochester, New York 14612
Zach L
Job Details:
11/06/2025
"Installed condensation relocation kit. Tested all functions, unit working properly"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW1
Near Brockport, New York 14420
DeVaughn C
Job Details:
11/06/2025
"CX reports unit will not operate correctly. F7E1 error code displayed upon arrival. Basket speed sensor has failed. Replaced actuator, cleared error code, then tested. Repair successful. ; used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
GENERAL ELECTRIC DRYER
Model GTD48EASW0WB
Near Rochester, New York 14612
DeVaughn C
Job Details:
11/06/2025
"Replaced bearing, timer, then tested. Repair successful."
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Rochester, New York 14626
DeVaughn C
Job Details:
11/06/2025
CX reports unit sounds like there's marbles when agitating. Discovered coins under the agitator. Removed coins then tested. Repair completed successfully.
We serviced a
WHIRLPOOL WASHER
Model LER4634EQ2
Near Rochester, New York 14607
DeVaughn C
Job Details:
11/06/2025
"CX concerned about washer not draining clothes properly, requiring more time in dryer. Unit drains and spins as it should.. Discovered blockage in dryer vent, preventing moisture from escaping, causing long dry times. Removed blockage. Both units testing good."
We serviced a
ROPER WASHER
Model RTW4516FW1
Near Rochester, New York 14607
DeVaughn C
Job Details:
11/06/2025
CX concerned with excessive noise during agitation. Tested unit in diagnostics. Noise is present during agitation and spin. Gear case and splutch assembly should be replaced. CX declined further repair.
We serviced a
WHIRLPOOL WASHER
Model MVW5435PW1
Near Rochester, New York 14621
DeVaughn C
Job Details:
11/06/2025
CX states unit wont function properly. F9E1 error code stored. Unit performs all functions except high speed spin. Replaced actuator then tested. Repair successful. ; used 1 WPW10006355 (ACTUATOR) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Brockport, New York 14420
Zach L
Job Details:
11/06/2025
Replaced ice maker and ice maker harness
We serviced a
WHIRLPOOL RANGE
Model KFGG500ESS8
Near Rochester, New York 14618
Zach L
Job Details:
11/06/2025
"Replaced right front burner and tested, igniting immediately each time."
We serviced a
KITCHENAID 50#IM 18' FS
Model KUID508HBL00
Near Rochester, New York 14618
Zach L
Job Details:
11/06/2025
"Replaced drain pump and tested, unit now draining automatically."
We serviced a
GENERAL ELECTRIC REFRIGERATOR/TOP
Model GNE27JYMXFFS
Near Walworth, New York 14568
Ben H
Job Details:
11/06/2025
I replaced the waterline and the Reservoir and tested the unit and it works correctly with no leaks
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GBS0
Near Ontario, New York 14519
Ben H
Job Details:
11/06/2025
The customers complaint is that the unit leaks into the basement whenever is use I found that the seal on the sump and the motor had been chewed causing it to leak. I quoted the customer $383.35 for parts and labor to replace the sump and motor and they declined to do the repair
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334GPS0
Near Webster, New York 14580
Ben H
Job Details:
11/06/2025
I replaced the tub and tested the unit and it functions properly with no leaks
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADT2
Near Fairport, New York 14450
Ben H
Job Details:
11/06/2025
The customers complaint was that the unit does not drain. When I touched it I could hear the drain pump trying to turn on but it would not spin so I removed the drain pump and inspected it and found a object lodged in the pump preventing it from turning so I remove that and tested the unit again and it drain but very slowly so I used a snake to clean out the drain hose and the unit now drains properly
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ3
Near Henrietta, New York 14467
Trevor
Job Details:
11/06/2025
Dishwasher door isn't closing properly because unit is not level. Adjusted feet to level unit and secured feet so they no longer move as freely as they did. Customer also complain of a knocking noise at a certain interval during the cycle. Advise customer that this is most likely the upper spray arm hitting something. Upper arm appeared to be fine and advise customer that the arm might be hitting the tray due to the unit not being level.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Rochester, New York 14611
Trevor
Job Details:
11/06/2025
Unit working upon arrival. Ice bucket is full of ice and water is dispensing normally. Freezer and fridge temps measure same as set temp.
We serviced a
MAYTAG WASHER
Model MHWE450WW01
Near Webster, New York 14580
DeVaughn C
Job Details:
11/06/2025
Replaced bellow. Repair completed successfully.
We serviced a
GE WASHER
Model GNW128PSM0WW
Near Rochester, New York 14606
Trevor
Job Details:
11/06/2025
Installed all parts. Unit tested okay.
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ2
Near Rochester, New York 14607
Trevor
Job Details:
11/06/2025
Installed new control board. Washer working normally.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Rochester, New York 14619
Zach L
Job Details:
11/06/2025
"Unit developed full frost pattern, no indication of leak. Compressor seizing when hot. Needs new compressor.; ordrng 1 W11580057 (Compressor) and 1 W11504432 (6x5) and 1 W11506619 (8x8) and 1 W11506635 (Process tube), dspstn on spec-tagged invntry: 1 W11109499 DRIER- TUBE 1 W11504415 COUPLER BR 8.5X8 , 1 W11504445 COUPLER BR 5X4 , 1 W11504448 COUPLER AL 5X1.8 , 1 W11504450 COUPLER , and 1 W11625643 EVAPORATOR"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Rochester, New York 14607
Trevor
Job Details:
11/06/2025
Installed new timer and knob. Dryer functions working normally.
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ3
Near Fairport, New York 14450
Trevor
Job Details:
11/06/2025
Dripping water from tub seam on the left side of unit. Followup required to call tech support.; schdld next appmnt for 11/7 FRI !
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GDP670SYV1FS
Near Fairport, New York 14450
Trevor
Job Details:
11/06/2025
Installed new heating element and new control board. Dishwasher filled and washing okay during testing.
We serviced a
WHIRLPOOL MICROWAVE
Model WMMS3130RS01
Near Fairport, New York 14450
Ben H
Job Details:
11/05/2025
I replaced the inner locks and the in-line fuse and tested the unit and it works as it should
We serviced a
GENERAL ELECTRIC REFRIGERATOR/TOP
Model PGE29BYTDFS
Near Penfield, New York 14526
Ben H
Job Details:
11/05/2025
The Auto dispenser pitcher is not filling. I tested the water valves with the diagnostic tool and they all work correctly and it can sense that the pitcher is there and is not full but it does not fill. I called Tech Line and they said to replace the housing in the pitcher so I ordered a new housing and pitcher; ordrng 1 WR01X46146 (Pitcher) and 1 WR02X48145 (Housing)
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QMS01
Near Webster, New York 14580
Ben H
Job Details:
11/05/2025
I replaced the evap fan and the unit works correctly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBW05
Near Rochester, New York 14622
Ben H
Job Details:
11/05/2025
The unit was making a loud noise when operating. I found the filter dryer was rattling when the refrigerator was running through it so I tapped it to the cabinet and the noise stopped
We serviced a
WHIRLPOOL DRYER
Model MED5030MW0
Near Irondequoit, New York 14609
Ben H
Job Details:
11/05/2025
I replaced the control board on the unit and tested it and there is still no heat. After talking with techline and further diagnostics we found that the wrong Control board was ordered and put in so I ordered the correct control and rescheduled the customer ; ordrng 1 W11742936 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Rochester, New York 14607
Ben H
Job Details:
11/05/2025
The unit would not drain or walk and there was an error code for the drain issue. I put the unit into diagnostic mode and wiggled the wire harness to the drain pump and it turned on indicating a bad harness. I replaced the harness and tested the unit and it works properly ; used 1 W11643701 (HARNS- WIRE) from stock
We serviced a
MAYTAG WASHER
Model MVW4505MW2
Near Shortsville, New York 14548
DeVaughn C
Job Details:
11/05/2025
"CX reports unit is stuck in drain and spin cycle. When normal cycle is selected, unit goes straight to rinse. F0E9 error code stored. Unit completed diagnostic cycle with no issues. Could not replicate any issues at this time. Unit testing good."
We serviced a
GENERAL ELECTRIC REFRIGERATOR/TOP
Model GSS25GYPJCFS
Near Williamson, New York 14589
Zach L
Job Details:
11/05/2025
Spring mount on paddle broken. Needs new paddle; ordrng 1 WR17X20449 (Dispenser paddle)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Sodus Point, New York 14555
Zach L
Job Details:
11/05/2025
"Pressure sensor failure. Replaced control and ran service cycle, unit operating properly.; dspstn on spec-tagged invntry: 1 W11603810 CNTRL- ELEC"
We serviced a
GENERAL ELECTRIC RANGE
Model GRF400SV1SS
Near Marion, New York 14505
Zach L
Job Details:
11/05/2025
"Replaced control and overlay. Tested functions, unit working properly."
We serviced a
GENERAL ELECTRIC WASHER
Model PFQ83HSSW0WW
Near Manchester, New York 14504
DeVaughn C
Job Details:
11/05/2025
CX reports unit would not self clean. CX was unaware of specialty cycles menu. Demonstrated self clean function. Unit testing good.
We serviced a
WHIRLPOOL DRYER
Model MED4500MW0
Near Newark, New York 14513
DeVaughn C
Job Details:
11/05/2025
Connections in timer has failed. Replaced timer. Repair successful.
We serviced a
MAYTAG WASHER
Model MVW5430PBK0
Near Newark, New York 14513
DeVaughn C
Job Details:
11/05/2025
"CX reports unit goes from sensing to done. No error code stored, verified issue in normal mode. Replaced actuator then tested. Repair successful. ; used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Newark, New York 14513
Zach L
Job Details:
11/05/2025
"Pressure sensor reading incorrectly. Replaced control and ran service cycle, all functions working properly.; dspstn on spec-tagged invntry: 1 W11603810 CNTRL- ELEC"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Phelps, New York 14532
Zach L
Job Details:
11/05/2025
"Rollers damaged, causing unit to not tumble properly. Replaced rollers and tested, all functions working properly.; used 1 4392065 (REPAIR KIT) from stock"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Newark, New York 14513
DeVaughn C
Job Details:
11/05/2025
Unit making noise during use. Installed roller kit and greased roller mounts. Unit testing good. ; used 1 349241T (ROLLER-SUPPORT 2PK) from stock
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW4
Near Newark, New York 14513
DeVaughn C
Job Details:
11/05/2025
Replaced control then calibrated. Mentioned to CX current drain setup should be modified to avoid future issues. Repair completed successfully.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Phelps, New York 14532
Zach L
Job Details:
11/05/2025
"Isolated freezer and pressurized with 250psi nitrogen. No gas flow through low side. Contacted techline, Case #21480402Techline advised removing evaporator and checking if gas flows. No flow from suction line at evaporator. Suction line restricted, unable to repair.; dspstn on spec-tagged invntry: 1 WPW10143759 DRIER-UV DYE"
We serviced a
GENERAL ELECTRIC DRYER
Model GFD55GSSN3WW
Near Lyons, New York 14489
DeVaughn C
Job Details:
11/05/2025
CX reports extended dry times and error codes. F11 & F20 error codes stored. Removed vent and unit still displays check vent and overheat. Contacted GE techline. Techline agent recommends replacing control and thermistors. WE22X37717 CONTROLWE04X29714 OUTLETWE04X29714 INLET; ordrng 1 WE22X37717 (Control) and 1 WE04X29714 (Outlet thermistor) and 1 WE04X29714 (Inlet thermistor)
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Sodus, New York 14551
DeVaughn C
Job Details:
11/05/2025
CX reports unit will not go through cycles. F9E1 error code stored. Cleared error then ran diagnostic test. Unit testing good. No further repair required at this time
We serviced a
WHIRLPOOL OVEN
Model KFGD500EBL03
Near Victor, New York 14564
Ben H
Job Details:
11/05/2025
I replaced both igniters and tested the unit and both ovens now work as they should
We serviced a
WHIRLPOOL OVEN
Model WOS52ES4MW0
Near Canandaigua, New York 14424
Ben H
Job Details:
11/05/2025
Case number 21484287 I replaced the relay board and the issue was still there so I contacted Tech Line and after thorough diagnosing we concluded that there Is a floating neutral in the house electric that is causing the issue. Tech Line recommended that they get a electrician out to fix the house electrical issue and that should take care of the problem
We serviced a
WHIRLPOOL WASHER
Model MVW4505MW2
Near Rochester, New York 14626
DeVaughn C
Job Details:
11/04/2025
"CX reports unit goes from sensing to done. Tested in diagnostics, unit only hums when attempting agitation. Replaced capacitor then tested. Repair completed successfully. ; used 1 W11395618 (CAPACITOR) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Hamlin, New York 14464
DeVaughn C
Job Details:
11/04/2025
CX concerned with unit making excessive noise and movement. Suspension testing less than satisfactory. Suspension components should be replaced. ; schdld next appmnt for 11/11 TUE !
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Rochester, New York 14612
DeVaughn C
Job Details:
11/04/2025
"CX reports a howling noise during use. No error codes stored. Ran diagnostic test. Loud noise present during agitation. Gearcase axle is loose causing extreme play and noise. Gearcase must be replaced. ; ordrng 1 W11449841 (Gearcase), used 1 W10734521 (SLIDER) from stock"
We serviced a
GENERAL ELECTRIC DRYER
Model PTD70EBPT0DG
Near Webster, New York 14580
DeVaughn C
Job Details:
11/04/2025
Unit making excessive noise when in use. Discovered failed pulleys and top bearing. Replaced components then tested. Repair completed successfully.
We serviced a
KITCHENAID RANGE
Model KSGG700ESS0
Near Rochester, New York 14625
Zach L
Job Details:
11/04/2025
"Cooling fan locked in place, unable to turn. Needs new cooling fan; ordrng 1 W11107275 (Cooling fan)"
We serviced a
GENERAL ELECTRIC WASHER
Model GTW485ASW0WB
Near Penfield, New York 14526
Zach L
Job Details:
11/04/2025
Pressure sensor constantly detecting water in tub. Needs new main control.; ordrng 1 WH22X38438 (Control)
We serviced a
GE WASHER
Model GNW128PSM0WW
Near Rochester, New York 14606
DeVaughn C
Job Details:
11/04/2025
"CX reports unit leaks, won't drain, and won't spin. No error codes stored. Unit filled, and drain but wouldn't spin. No leaks present at this time. Discovered lid switch was unplugged preventing spin. Connected lid switch harness then tested spin. Unit testing good at this time."
We serviced a
MAYTAG WASHER
Model mvw4505mw1
Near Rochester, New York 14606
DeVaughn C
Job Details:
11/04/2025
CX reports unit will not work. Discovered damaged wiring and failed capacitor. Harness and capacitor should be replaced. CX declined further repair.
We serviced a
GENERAL ELECTRIC WASHER-DRYER COM
Model GUD27ESSM1WW
Near Henrietta, New York 14467
Ben H
Job Details:
11/04/2025
The customers complaint is that there is broken pieces inside the unit. I found that the tub ring had broken into multiple pieces and the tub bounces around when the unit is spinning. The unit will need new suspension rods and I also found that the outer tub is broken so I ordered a new tub ring new outer tub and suspension rods; ordrng 1 WH44X27188 (Tub cover) and 2 WH16X27179 (Suspension rods)s and 2 WH16X27180 (Suspension rods)s and 1 WH49X27325 (Agitator) and 1 WH49X27329 (Outer tub)
We serviced a
GENERAL ELECTRIC DRYER
Model GTD42EASJ2WW
Near Rochester, New York 14624
DeVaughn C
Job Details:
11/04/2025
"CX reports unit will not heat properly. Discovered blower wheel was disconnected from motor, preventing moisture from escaping. Mounted blower wheel back to motor, then tested. Unit testing good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHV08
Near Penfield, New York 14526
Zach L
Job Details:
11/04/2025
Ice maker would not initiate harvest test. Replaced ice maker and successfully ran harvest and fill tests.; used 1 W11700250 ( Ice maker) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Pittsford, New York 14534
Ben H
Job Details:
11/04/2025
I replace the control board do to it constantly running the drain pump and tested the unit and it works as it should; dspstn on spec-tagged invntry: 1 W11608056 CNTRL- ELEC
We serviced a
GE WASHER
Model GFW850SPN5RS
Near Churchville, New York 14428
DeVaughn C
Job Details:
11/04/2025
"CX reports unit wont drain and won't spin. F66, F33, and F92 error codes stored. Unit will fill and drain in diagnostics, but will not spin. Inverter board and motor should be replaced. ; ordrng 1 WH03X29524 (Motor) and 1 WH22X35837 (Inverter board)"
We serviced a
GENERAL ELECTRIC REFRIGERATOR/TOP
Model GNE29GMKQES
Near Churchville, New York 14428
Zach L
Job Details:
11/04/2025
"Compressor intermittently overheating and seizing, unable to keep unit cool. Needs new compressor.; rqstng P&A on 1 WR87X23410 (Compressor) and 2 WR97X10076 (8.5x6)s and 1 WR97X10142 (10x8) and 1 WR97X10033 (6x4) and 1 WR97X32111 (6x3.5)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFC42FTS04
Near Rochester, New York 14626
Zach L
Job Details:
11/04/2025
Ice buildup causing no cool in rc section. Defrost element connector incompatible with harness. Wired element and harness together.
We serviced a
GENERAL ELECTRIC RANGE
Model JGBS66REK7SS
Near Rochester, New York 14621
Zach L
Job Details:
11/04/2025
Customer had concerns about steam clean function. Addressed customer concerns and answered questions.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Rochester, New York 14617
Zach L
Job Details:
11/04/2025
Start button on control unresponsive. Needs new control.; ordrng 1 W11683480 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near Fairport, New York 14450
Ben H
Job Details:
11/04/2025
I replaced the tube and now the unit is working properly
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GDT630PYR7FS
Near Victor, New York 14564
Ben H
Job Details:
11/04/2025
I replaced the diverter the conduit and the upper spray pieces and tested the unit and it works properly
We serviced a
WHIRLPOOL FREEZER
Model WRF757SDHZ04
Near Farmington, New York 14425
Ben H
Job Details:
11/04/2025
I replaced the doors due to gasket issues and heated them all up to ensure a good seal
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS3
Near Mendon, New York 14506
Ben H
Job Details:
11/04/2025
The customers complaint is that the door does not close properly. I found the hinge was out of place causing the door to not close correctly. I corrected the hinge and the door now closes properly
We serviced a
GENERAL ELECTRIC WASHER
Model PFW870SPV0RS
Near Honeoye Falls, New York 14472
Ben H
Job Details:
11/04/2025
The customer was concerned about the unit making a clicking noise when the unit first starts. I started the unit and had the customer listen and the noise she was concerned about was the door lock vaccine so I explained to the customer that that is a normal operational noise and the unit runs as it should
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXSS5
Near Rochester, New York 14623
Ben H
Job Details:
11/04/2025
The wheels on the adjusters were broken causing the rack to not go back all the way and preventing the door from closing. I replaced the adjusters and now the door stays on track and the door closes properly ; dspstn on spec-tagged invntry: 1 W10619006 LATCH
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS05
Near Rochester, New York 14618
Ben H
Job Details:
11/04/2025
The customer said the icemaker was not making any ice. When I arrived I was informed it started working recently but it went a couple weeks without working and the customer also informed me the water dispenser is very slow. When you go to dispense water it displays that the water filter needs to be replaced so I removed the Filter and found that most of it was solidified Preventing enough water getting through to the ice maker or dispenser. I recommended that the customer replaced the filter and monitor the unit; dspstn on spec-tagged invntry: 1 W11579560 ICEMAKER
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Rochester, New York 14626
DeVaughn C
Job Details:
10/30/2025
Replaced timer then tested. Repair successful.
We serviced a
GENERAL ELECTRIC DRYER
Model GTD48EASW0WB
Near Rochester, New York 14612
DeVaughn C
Job Details:
10/30/2025
"CX states unit will run for hours without timer moving, and noise during use. Discovered worn components in bearing assembly. Top bearing and timer should be replaced. ; ordrng 1 WE04X24550 (Timer) and 1 WE03X25576 (Bearing Assembly)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW1
Near Rochester, New York 14612
DeVaughn C
Job Details:
10/30/2025
Replaced control then tested. Repair completed.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Rochester, New York 14624
DeVaughn C
Job Details:
10/30/2025
Replaced timer then tested. Repair successful.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QMS01
Near Webster, New York 14580
Andres V
Job Details:
10/30/2025
"Found compressor and fans not running I powered cycle unit, compressor and fans did turn on but evap fan kept going on and off. I unplugged the fan and unit started working properly. Reccomend replacing evap fan. Case # 21408129; ordrng 1 W11671461 (Evap fan)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW05
Near Webster, New York 14580
Andres V
Job Details:
10/30/2025
"Replaced ice maker, cycled it. Ice maker called for water and is working properly"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Rochester, New York 14620
Zach L
Job Details:
10/30/2025
"Ice maker working intermittently and top shelves of refrigerator freezing. Frost built up around ice maker arm, cleared frost. Found RC temp sensor not reading correct values. Replaced damper assembly; dspstn on spec-tagged invntry: 1 WP2315549 EVAP FAN MOTOR"
We serviced a
KITCHENAID 50#IM 18' FS
Model KUID508HBL00
Near Rochester, New York 14618
Zach L
Job Details:
10/30/2025
"Drain pump not activating automatically, causing overflowing. Needs new drain pump assembly.; ordrng 1 W11539855 (Drain assembly)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Fairport, New York 14450
Zach L
Job Details:
10/30/2025
Replaced sump assembly and tested unit
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ13
Near Rochester, New York 14623
Ben H
Job Details:
10/30/2025
The customers complaint was that the icemaker did not work. There was ice cubes in the mold when I arrived and I tried to test it and it would not cycle. The unit is covered under Whirlpool first year warranty so I replaced the icemaker and tested it and it works properly
We serviced a
MAYTAG WASHER
Model MHWE450WW01
Near Webster, New York 14580
Andres V
Job Details:
10/30/2025
Tested unit on a quick wash found it leaking from the torn bellow. ; ordrng 1 WP8182119 (Bellow)