We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC700HBS04
Near Webster, NY 14580
Andres
Job Details: 11/17/2022
"Customer stated unit was not dispensing water. I diagnosed unit verified that it was not getting water. I then checked all the water valves for power and ohmed them out, valves checked good. I then examined water filter, customer had a new one so I installed it and tested it but still not getting water. I then took off the evaporator back panel to check the reservoir. Found reservoir to be frozen, I checked what the temp was set to found it set to 33 which is causing water to freeze. Ordering new reservoir. ; ordrng 1 W11204869 (Reservoir)"
We serviced a
WHIRLPOOL FREEZER
Model WRV986fDEM01
Near Baldwinsville, NY 13027
Chuck
Job Details: 11/17/2022
Customer stated that unit is not making ice and PF keeps displaying. Ran test 3 and discovered that the fan motor is not running. I removed evap cover and discovered ice buildup causing the fan not to run. I steamed off ice from evap and replaced fan & harness. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHW01
Near Clifton Springs, NY 14432
Doug Balcom
Job Details: 11/17/2022
"Replaced compressor and evaporator. Evacuated system to 300 microns. Recharged system with 43 grams of R600. Unit is operating as designed.; dspstn on spec-tagged invntry: 1 876765 TUBES-PROCESS 1 W11109499 DRIER- TUBE , and 4 W11506619 COUPLER BR 8"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHV00
Near Honeoye, NY 14471
Jeremy
Job Details: 11/17/2022
Replaced drain tube for freezing up and filter housing for not being able to remove filter. Unit checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5RHAXTS01
Near Conesus, NY 14435
Jeremy
Job Details: 11/17/2022
"Ice door had fallen out of dispenser. Inspected for broken parts, all parts ok, reinstalled ice door. Unit checks good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS
Near Palmyra, NY 14522
Doug Balcom
Job Details: 11/17/2022
Replaced adapter and gaskets. Replaced led board lights came on but freezer light and refrigerator lights were strobing. Replaced led module in freezer now all the lights work. Got authorization from Assurant for the additional part. Unit is operating as designed.; used 1 W11601310 (Module) from stock
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Geneva, NY 14456
Doug Balcom
Job Details: 11/17/2022
"Customer states unit is making a noise in spin. Ran diagnostic test found F0E2 error code. Over suds. Ran calibration. Ran diagnostic test no codes. No unusual noises. Ran multiple manual wash and spin cycles no noises. Checked belt, cam, and gearcase everything is good and working as designed. Instructed customer on proper soap usage."
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW3
Near Webster, NY 14580
Andres
Job Details: 11/17/2022
"Customer stated unit was still not spinning out clothes, she has to put it on a drain a spin. I diagnosed unit did not find any error codes also ran a successful cycle. I called whirlpool to get this documented. Previous technician stated that if problem persisted to replace ACU. Ordering new board. Sr7735070748; ordrng 1 W11550649 (Acu)"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JZ1
Near Spencerport, NY 14559
Dave L
Job Details: 11/16/2022
No response from customer. Tagged door
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Rochester, NY 14613
Andres
Job Details: 11/16/2022
"Customer stated that bake cycle is not heating. I diagnosed unit found ignitor is getting 120v but not heating up. Used the ignitor kit we have in truck stock to replace it. I tested unit and noticed that when flame comes on only half of the burner has a flame and the other half does not. Burner does not seem to be restricted. Ordering new burner tube.; ordrng 1 W11220387 (Burner tube), used 1 12400035 (Ignitor) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Rochester, NY 14616
James
Job Details: 11/16/2022
Replaced bezel and tested lid lock.
We serviced a
WHIRLPOOL WASHER
Model WFW95HEDC0
Near Rochester, NY 14625
James
Job Details: 11/16/2022
Unit shows 16 min for all cycles and randomly throws f3e1 error. Replaced trap and cleaned filter. Reset and ui began functioning normal. Started quick wash successfully. Customer is to monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Ontario, NY 14519
James
Job Details: 11/16/2022
Replaced door and tested. Unit functions properly. Customer is to monitor frost and ice production.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Irondequoit, NY 14617
Andres
Job Details: 11/16/2022
Customer upper rack rails fell apart. Theirs is a service pointer for this. S code S22916 to cover labor and parts. Replaced both rails on unit. ; dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK
We serviced a
WHIRLPOOL DRYER
Model WED5100HC1
Near Greece, NY 14616
Andres
Job Details: 11/16/2022
"Customer stated unit was not heating when in a cycle. I diagnosed unit verified that it was not heating. Checked voltage to unit, I took off front panel checked heating element and high limit fuse for continuaty. Fuse was ok but heating element needs replacing. ; ordrng 1 WP3387747 (Heating element)"
We serviced a
WHIRLPOOL DRYER
Model MGD6630HW3
Near Ontario, NY 14519
James
Job Details: 11/16/2022
Replaced steam valve and tested. New valve is functioning properly. Old valve appears to have defective jet allowing too much water through it. Customer is to monitor.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204DSS0
Near Webster, NY 14580
Dave L
Job Details: 11/16/2022
Replaced drain pump tested ok
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SHZ1
Near Clay, NY 13090
Chuck
Job Details: 11/16/2022
Customer stated that unit is not completing a cycle and there is always water left in the tub. Error code F9E1-long drain. After inspecting unit i discovered that the impeller broke off the drain pump causing the unit not to drain. Ordering drain pump WPW10348269; ordrng 1 WPW10348269 (Drain pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Rochester, NY 14616
Josh Henchen
Job Details: 11/16/2022
P/u both Doors at customer house.
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC3
Near Rochester, NY 14613
Josh Henchen
Job Details: 11/16/2022
Customer stated water isn't being drained from the tub fully. Checked and found drain pump not working properly. Unit needs new drain pump W11458345.; ordrng 1 W11458345 (Drain pump)
We serviced a
MAYTAG WASHER
Model MVWC400XW3
Near Rochester, NY 14624
Andres
Job Details: 11/16/2022
Customer stated unit was not spinning out. I diagnosed unit found error codes F7E7 for motor unable to reach speed and F7E1. I tried to runs high spin speed unit started to spin then stopped. Unit needs new ACU. I gave customer a quote for repair but he has decided to get a new washer.
We serviced a
AMANA RANGE
Model ARG5715QDQ
Near Rochester, NY 14625
Dave L
Job Details: 11/16/2022
Replaced open bake Ignitor. Tested ok. ; dspstn on spec-tagged invntry: 1 12400035 IGNITOR
We serviced a
KITCHENAID REFRIGERATOR
Model KBBR306ESS01
Near Canandaigua, NY 14424
Jeremy
Job Details: 11/16/2022
"Replaced both freezer door sliders for door not closing properly, door still not closing properly. Called techline and was advised to replace freezer basket and door brackets. SR# 7735065876 ; ordrng 1 W10774208 (Freezer Basket) and 2 W10744328 (Door bracket)s"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Irondequoit, NY 14609
Josh Henchen
Job Details: 11/16/2022
"Customer stated she had water in basement around where dishwasher is hook up. Checked and found no error codes. Ran diagnostic cycle, all functions as expected, no leaks. Recommended a plumber. Dishwasher checks good.; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR"
We serviced a
MAYTAG DRYER
Model MGDC300XW1
Near Rochester, NY 14624
Andres
Job Details: 11/16/2022
Customer was unaware that this was a gas dryer and he does not have gas supplied to it so that's why it won't heat. Customer does not have a gas supply line.
We serviced a
WHIRLPOOL WASHER
Model MHW6630HW3
Near Ontario, NY 14519
James
Job Details: 11/16/2022
Inspected unit and found no leaks. Unit functions properly.
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Fairport, NY 14450
Jeremy
Job Details: 11/16/2022
"Unit is making a clicking noise. Found that belt is torn causing noise to occur. Used repair kit to replace belt, rollers and idler. Unit tested good.; used 1 4392065 (REPAIR KIT) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Brighton, NY 14610
Josh Henchen
Job Details: 11/16/2022
"Customer stated not washing clothing anymore. Checked and found F7E6. Cleared and ran diagnostic cycle, all functions as expected. Washer checks good.; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Rochester, NY 14609
Dave L
Job Details: 11/16/2022
Replaced element and cut off kit due to no heat. Unit tested ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC1
Near Waterloo, NY 13165
Doug Balcom
Job Details: 11/16/2022
"Customer states F7E1 error code. Unit will not turn on just sits there clicking the lid lock. Tested run capacitor per service pointer W11632927 run capacitor is bad. Ordering run capacitor, motor, lower harness, control, and lid lock.; ordrng 1 W11543996 (Control) and 1 W11394572 (Lid lock) and 1 W11591637 (Harness) and 1 W11026785 (Motor) and 1 W11395618 (Capacitor)"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS00
Near Pittsford, NY 14534
Jeremy
Job Details: 11/16/2022
Customer stated unit is not making ice and that freezer had thawed in the previous week. Found icemaker has E2 error and does not cycle in diagnostic. Also found that ice maker has been calling for water without cycling causing icemaker to overfill and water to spill into ice bin and dispenser. Ordering icemaker and control board kit in accordance with service pointer W10545062.; ordrng 1 W10878993 (Control)
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Victor, NY 14564
Jeremy
Job Details: 11/16/2022
"Unit is making a knocking noise during agitation. Called techline to document previous repairs and was informed that there are no more repairs that can be made on unit to correct costumer concerns and that some knocking noise during agitation is normal, unit is operating as expected. SR# 7735061391."
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS03
Near Honeoye Falls, NY 14472
Jeremy
Job Details: 11/16/2022
"Found that FC evaporator fan is shorting out causing controls to reset and PO to be displayed. Display on deli drawer UI is unreadable. Ordering evaporator fan motor/harness and deli drawer user interface.; rqstng P&A on 1 W11048824 (Deli drawer user interface) and 1 W11032800 (Evaporator Fan motor and harness), states that autho needed"
We serviced a
WHIRLPOOL OVEN
Model WGG745S0FS02
Near Rochester, NY 14618
Josh Henchen
Job Details: 11/16/2022
"Customer stated top oven not heating. Checked and found faulty ignitor. Rewired and reassembled. Plugged in range and top oven bake instantly came on and was working, Unable to shut bake off. Found bad main Control. Unit would need main control W10878844; ordrng 1 W10878844 (Main Control), used 1 12400035 (IGNITOR) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2569YEM2
Near Pittsford, NY 14534
Josh Henchen
Job Details: 11/16/2022
Replaced ice maker due to not making ice. Ice maker cycles and checks good. Refrigerator checks good
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS04
Near Fairport, NY 14450
Ray Benedetto
Job Details: 11/16/2022
"Replaced heater, control board, user interface and adapter. Ice maker cycled and filled. Operating normal."
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Webster, NY 14580
James
Job Details: 11/16/2022
Display is pixelated. Disconnected ribbon cable and reconnected and problem remains. Need ui. Customer going to wait for repair. W11478526
We serviced a
JENN AIR MICROWAVE
Model JMV9196CS6
Near Irondequoit, NY 14617
Dave L
Job Details: 11/16/2022
"The high side has failed. Ordering mag, cap, diode, and transformer ; ordrng 1 W11230995 (Magnetron) and 1 W11371718 (Transformer) and 1 W10561770 (Capacitor) and 1 W11256462 (Diode)"
We serviced a
WHIRLPOOL DRYER
Model WED9750WW0
Near Rochester, NY 14620
Dave L
Job Details: 11/16/2022
"Rollers were sticking. Found blower wheel disconnected fromMotor shaft. Shaft will need to be cut. Ordering blower and motor; ordrng 1 WP697772 (Blower) and 1 279787 (Motor), used 1 4392067 (REPAIR KIT) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2266AEQ
Near Penfield, NY 14526
James
Job Details: 11/16/2022
"Unit not cooling. Compressor buzzing. Swapped start device and problem remains. Need compressor. Sealed system r134a; ordrng 1 W10160407 (Compressor), used 1 Sh15 from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM00
Near Macedon, NY 14502
Ray Benedetto
Job Details: 11/16/2022
Ice maker and water working intermittently. Frost buildup on freezer top right. Pantry User interface dead. Needs user interface and gasket to fix.; rqstng P&A on 1 W10407216 (Gasket) and 1 WPW10503833 (Pantry User Interface)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBS05
Near Fairport, NY 14450
Ray Benedetto
Job Details: 11/16/2022
"Noise coming from condenser coils vibrating against frame. Consulted Techline, SR7735065231, who recommended to order mastic insulation to damper the noise.; ordrng 1 W11553819 (Insulation)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW00
Near East Rochester, NY 14445
Ray Benedetto
Job Details: 11/16/2022
Ice maker not harvesting. Ice maker receiving ~120 VSC and ice in mold. Replaced ice maker and component cycled. Operating normal.; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Liverpool, NY 13090
Chuck
Job Details: 11/16/2022
"Customer stated that unit will not run a cycle. Error code F8E4-float switch, cleared code. I found water in the drip pan and removed it. I ran a diagnostic test cycle in which the unit operated as intended. I also ran a normal cycle for 15 minutes to confirm that the unit is not leaking, no leaks. Unit tested good"
We serviced a
DODGE VAN
Model RAM
Near Rochester, NY 14623
Andres
Job Details: 11/16/2022
"Got oil changed, I will have to bring van back in 1500-1700 miles."
We serviced a
KITCHENAID 50#IM 18' FS
Model KUIS15NRTW2
Near Rochester, NY 14614
James
Job Details: 11/16/2022
Ice cubes too thin and dirty. Water tubes need to be cleaned. Unit shut off in diagnostics when valve energized. Reset unit and tested. Ran cleaning cycle and cleaned reservoir sensor. Customer is to monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Rochester, NY 14610
Ray Benedetto
Job Details: 11/16/2022
Ice and frost buildup on freezer side of fridge. Heater connector came loose inside. Crisper drawer not engaging with track. Ordering wire harness and drawer.; rqstng P&A on 1 W11545823 (Wire Harness) and 1 W11162443 (Crisper Drawer)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB07
Near Rochester, NY 14623
Ray Benedetto
Job Details: 11/16/2022
"Customer concerned about weak cooling and loud noise. Temp in fridge ~37, freezer ~5. Compressor pulling about 0.4 amps and evap has frost pattern on two rungs. Suspect a leak or weak compressor. Ordering parts for sealed system.; ordrng 1 W11109499 (Drier) and 2 W11504436 (Coupler 5/1.8)s and 2 W11504445 (Coupler 5/4)s and 1 W11562258 (Evaporator) and 2 W11504419 (Coupler 8/7)s, rqstng P&A on 2 W11504424 (Coupler 8/1.8)s, ordrng 1 W11580057 (Compressor) and 2 W11504415 (Coupler 8.5/8)s and 2 W11504431 (Coupler 7/5)s and 2 W11506619 (Coupler 8)s and 2 W11504416 (Coupler 8.5/6)s and 1 W11506635 (Access Valve) and 1 876765 (Tube Kit)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HB07
Near Rochester, NY 14615
Dave L
Job Details: 11/16/2022
Door doesnt line up with console. Found that the frame is bent and preventing the console from seating properly. Called techline and documented as non repairable whirlpool will contact customer SR7735060560
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Rochester, NY 14626
Dave L
Job Details: 11/16/2022
The customer is having difficulty dispensing crushed ice. A few cubes are bridged. Lowered fill time on the ice maker to prevent bridging. Customer to monitor.
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near East Syracuse, NY 13057
Chuck
Job Details: 11/16/2022
Replaced control. Calibrated unit. I ran a diagnostic test cycle in which the unit operated as indented. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHV00
Near Honeoye, NY 14471
Jeremy
Job Details: 11/10/2022
Unit has ice build up on bottom of freezer due to frozen drain tube. Filter housing is broke and filter cannot be removed. Thawed drain tube and removed ice. Ordering filter housing and drain tube.; ordrng 1 W11172791 (Filter housing) and 1 W11512417 (Drain tube)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Geneva, NY 14456
Doug Balcom
Job Details: 11/10/2022
Customer states grinding noise in agitate. Found plastic detergent cap stuck under the agitator. Removed cap. Ran calibration. Ran diagnostic test no codes. Unit is operating as designed.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Phelps, NY 14532
Doug Balcom
Job Details: 11/10/2022
Customer states unit squeels sometimes. Ran diagnostic test found F3E3 error code. Inlet water temperature fault. Ran spin cycle and heard an intermittent squeel. Ordering gearcase and water inlet valve. ; ordrng 1 W11449840 (Gearcase) and 1 W11220230 (Water inlet valve)
We serviced a
MAYTAG STACKED LAUNDRY
Model XHPC155XW1
Near Macedon, NY 14502
Josh Henchen
Job Details: 11/10/2022
Replaced door to pedestal due to damage. Tested operation. Pedestal checks good.
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXWH9
Near Rochester, NY 14617
Dave L
Job Details: 11/10/2022
Found unit over sudsing. Instructed the customer on how to remove excess suds.
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Rochester, NY 14621
Dave L
Job Details: 11/10/2022
Replaced open drain pump and control. Tested ok
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ0
Near Spencerport, NY 14559
Dave L
Job Details: 11/10/2022
Replaced tub seal due to leak from the right hand door corner. Checked spray arms and water clarity. Tested ok. ; dspstn on spec-tagged invntry: 1 W11177741 GASKET
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Victor, NY 14564
Josh Henchen
Job Details: 11/10/2022
Customer stated UI is peeling away from unit. Checked and found UI peeling away from console. Replaced and tested. Dishwasher checks good.; dspstn on spec-tagged invntry: 1 W11460908 CONSOLE
We serviced a
WHIRLPOOL DRYER
Model WHD5090GW0
Near Macedon, NY 14502
Josh Henchen
Job Details: 11/10/2022
"Called and spoke to customer to verify work. She wanted the inside of dryer cleaned out, told her it's not necessary to clean the inside of these dryers as it's not a traditional system. No service required. Customer needs service call refund."
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Webster, NY 14580
Andres
Job Details: 11/10/2022
Customer stated unit would start a cycle then it would cancel the cycle. I put unit into a diagnostic mode and checked error codes found code F3E2 for thermistor shorted. I had customer turn power off to unit then turn it on again. I started a cycle and unit started washing properly without cycle being canceled.
We serviced a
WHIRLPOOL RANGE
Model WFG535S0LZ1
Near Lima, NY 14485
Jeremy
Job Details: 11/10/2022
Oven is not igniting properly because it was not converted for use with LP gas. Converted range for LP gas. Unit tested good.
We serviced a
WHIRLPOOL OVEN
Model GY396LXGB2
Near Henrietta, NY 14467
Jeremy
Job Details: 11/10/2022
"Unit has F3E0 for open oven sensor. Sensor reads proper resistance at room temp. Followed steps on tech sheet and removed power from unit for longer than one minute. Plugged unit in and error is not present. If problem returns, unit would need control board replaced. Control is no longer available to order."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Rochester, NY 14624
Jeremy
Job Details: 11/10/2022
"Replaced gearcase, cam, belt, actuator, and hub for unit not spinning or completing cycles properly. Ran calibration cycle. Unit tested good.; dspstn on spec-tagged invntry: 1 W10528947 HUB 1 W10721967 CAM , 1 W11239857 BELT , and 1 WPW10006355 ACTUATOR"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JZ2
Near Rochester, NY 14608
Jeremy
Job Details: 11/10/2022
"Customer stated they smelled gas and oven is smoking and anti tip bracket is installed incorrectly. Installed anti tip bracket correctly. Unable to locate a smell of gas or leak with bubble checks of joints. Smoke is from initial oven burn off. Customer was unaware of need to do heat prime to remove any manufacturing materials or odors. Called techline to report findings and was advised to unplug unit and turn off gas supply due to homeowner concerns. Transferred call to safety, informed to have customer contact safety directly to discuss further options. SR 7735022273Safety # 7734958287"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Rochester, NY 14606
Dave L
Job Details: 11/10/2022
Im out of balanced load caused the washer to stop before the spin cycle. The customer manually removed water causing drain lock out. Checked pump windings at control. Slightly out of range. Replaced pump. Cleared cycle and tested unit. Verified pressure hose and port are not clogged. Washer tested ok after reset. ; dspstn on spec-tagged invntry: 1 W11399437 PUMP- WATER
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW06Y
Near Rochester, NY 14623
Ray Benedetto
Job Details: 11/10/2022
Excessive frost buildup in freezer. Bottom of the door is bowed and gasket is warped. Needs door and gasket.; ordrng 1 W10746783 (Door) and 1 W10856583 (Gasket)
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Rochester, NY 14616
Dave L
Job Details: 11/10/2022
Replaced warped wash basket. Tested ok. ; dspstn on spec-tagged invntry: 1 W10554251 BASKET
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Fairport, NY 14450
Ray Benedetto
Job Details: 11/10/2022
"Unit trips breaker when dispensing water. Found water valve popped of plastic housing. Secured valve into housing. Tested, unit did not trip breaker. Customer will monitor."
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Canandaigua, NY 14424
Doug Balcom
Job Details: 11/10/2022
Customer states unit runs but no heat. Checked voltage at outlet have 240 vac. Found bad thermal cutoff. Replaced thermal cutoff. Ran test unit is heating. Unit is operating as designed. ; used 1 279816 (Cutoff thermal) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW9750WW00
Near Rochester, NY 14620
Jeremy
Job Details: 11/10/2022
Customer stated unit is leaking. Checked and found that bellows is torn and leaking water. Ordering bellows.; ordrng 1 WP8182119 (Bellows)
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Webster, NY 14580
Andres
Job Details: 11/10/2022
Customer stated that unit was making a noise. She did say it was drying a little better but not much. I took dryer apart and checked but I did not see anything. I then took temp readings and used whirlpool vent tested which tested good. I called whirlpool to get this documented they believe that it is a ventilation issue. sr7734828194
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Penfield, NY 14526
Jeremy
Job Details: 11/10/2022
"Unit will not start a cycle, just says to close lid. Lid switch tests open when lid is closed. Ordering lid latch assembly.; ordrng 1 W11394572 (DOOR LATCH), dspstn on spec-tagged invntry: 1 W11457841 STRIKE"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Fairport, NY 14450
Ray Benedetto
Job Details: 11/10/2022
"Replaced gearcase, stator, rotor, hub, suspension rods and button. Tested with self-diagnostic. Calibrated unit. Recommended customer use Self-Clean. All operations normal.; dspstn on spec-tagged invntry: 1 W10734521 SLIDER"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Rochester, NY 14609
Andres
Job Details: 11/10/2022
Customer stated she couldnt get ice bin out. I pushed button on ice bin in and pulled hard bin came out. Unit is working properly.
We serviced a
KITCHENAID DRYER
Model KGYS750LQ2
Near Rochester, NY 14613
Andres
Job Details: 11/10/2022
"Customer stated unit was not working. They replaced the door switch themselves, when I arrived I set timer to a timed drying cycle and unit turned on. They said it was not working yesterday but it was when I arrived"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Rochester, NY 14612
Dave L
Job Details: 11/10/2022
Found open fan motor ordering fan; ordrng 1 WP2315549 (Fan)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Walworth, NY 14568
Ray Benedetto
Job Details: 11/10/2022
"Unit was making loud noise from rear. Found vibration coming from compressor, suction line, wiring and frame. Secured all water tubing, wiring and section tube together, noise eliminated."
We serviced a
MAYTAG REFRIGERATOR
Model MFI2569YEM2
Near Pittsford, NY 14534
Ray Benedetto
Job Details: 11/10/2022
Unit will power on and off and not consistently cool. Found burned solder joint on control board. Replaced control board and programmed software. Operating normal.
We serviced a
KITCHENAID OVEN
Model KFGD500ESS04
Near Rochester, NY 14613
Andres
Job Details: 11/10/2022
Customer stated that unit is still not cooling properly. She's had several calls for this issue but we cant find what's going on. I pre heated oven to 400 and put a skillet to get a temp reading. When oven was preheated I took a temp reading of 325. I calibatred unit to cook 30 degrees hotter. I suggested that if customer is unhappy with the performance of the unit to give whirlpool a call.; dspstn on spec-tagged invntry: 1 WP7432P143-60 IGNITER
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Baldwinsville, NY 13027
Chuck
Job Details: 11/10/2022
"Customer stated that unit is displaying a F7E1 error code. Error codes F7E1- tachometer missing and F7E7- motor unable to reach target RPM. I ran a diagnostic test cycle in which the unit would not agitate or spin. Motor tested good, capacitor tested bad. Replaced capacitor. Calibrated unit. Ran a diagnostic test cycle in which the unit operated as intended. Unit tested good"
We serviced a
MAYTAG DRYER
Model MED5630HC2
Near North Syracuse, NY 13212
Chuck
Job Details: 11/10/2022
Customer stated that unit is not powering on. After inspecting the unit i discovered that the unit is not getting 240v. I explained to the customer that the issue is with the electric going to the unit.
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Cicero, NY 13039
Chuck
Job Details: 11/10/2022
Customer stated that door is not closing properly. After inspecting unit i discovered that the strike is broken and also the handle has broken tabs. Replaced strike and ordering handle W10861225. ; ordrng 1 W10861225 (Handle)
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW1
Near Syracuse, NY 13204
Chuck
Job Details: 11/10/2022
"Customer stated that when they turn on unit the lid locks but does nothing else. I verified the issue. No codes. I attempted to run a diagnostic cycle but the unit did nothing, i then tried running a normal cycle and the lid locked but did nothing else. Ordering control (timer/CCU) W11371721; ordrng 1 W11371721 (Timer/CCU)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Pittsford, NY 14534
Jeremy
Job Details: 11/10/2022
Customer stated unit is wobbly and fresh food door is not closing properly. Adjusted right roller to balance unit. Also adjusted fresh food door to be the same height as freezer door. Crisper pan is cracked and does not stay on rail. Ordering crisper pan to be direct shipped to customer.; ordrng 1 W11162443 (Crisper DIRECT SHIP TO CUSTOMER)
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Canandaigua, NY 14424
Doug Balcom
Job Details: 11/10/2022
Customer states unit will not drain. Ran diagnostic test found F9E1 error code. Found broken wire to drain pump. Repaired wire. Ran calibration. Ran diagnostic test no codes. Unit is operating as designed.
We serviced a
WHIRLPOOL DRYER
Model WED96HEAU1
Near Canandaigua, NY 14424
Doug Balcom
Job Details: 11/10/2022
Customer cancelled at the door. They are going to get a vent company to fix their venting.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Henrietta, NY 14467
Ray Benedetto
Job Details: 11/10/2022
Unit losing power intermittently. Outlet pushing out unsteady voltage. Unit receiving ~200 VAC when electric stabilizes. Customer will need to consult electrician to rectify problem.
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Hilton, NY 14468
Dave L
Job Details: 11/10/2022
Duplicate job; dspstn on spec-tagged invntry: 1 W11165546 VALVE and 1 W11393685 GEARCASE
We serviced a
KITCHENAID OVEN
Model KODE500ESS20
Near Hilton, NY 14468
Dave L
Job Details: 11/10/2022
CustomerConcerned with oven temperature. Found that the oven has already been calibrated properly by customer. Observed for 40 min to verify.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS02
Near Rochester, NY 14604
Andres
Job Details: 11/10/2022
"Customer stated unit had a dent when delivered. Customer had left side and freezer door. I started to put on left side door and noticed that the connection at the top was different then the original, the person who ordered this didn't get the right revision number. I did install the freezer door and put name plate on. Ordering left side door.; ordrng 1 W11518739 (Left hand door)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Ontario, NY 14519
James
Job Details: 11/10/2022
Ff evap frozen. Found drain tube clogged. Steam cleaned drain and defrosted evap. No charge.
We serviced a
WHIRLPOOL DRYER
Model MGD6630HW3
Near Ontario, NY 14519
James
Job Details: 11/10/2022
Unit leaking when steam valve activates. Pressure is so high water hits door. Left water disconnected. ; ordrng 1 W11216837 (Valve)
We serviced a
JENN AIR REFRIGERATOR
Model JFC2089HES
Near Ontario, NY 14519
James
Job Details: 11/10/2022
"Unit off upon arrival. Unit runs but compressor wont start. Swapped start relay and compressor turned on. Outlet is loose, recommend changing outlet. Customer is to monitor if unit stays cooling."
We serviced a
KITCHENAID RANGE
Model KDFE104DBL5
Near Webster, NY 14580
James
Job Details: 11/10/2022
Replaced hose and pump. Tested and unit drained completely. ; dspstn on spec-tagged invntry: 1 WPW10545278 HOSE- DRAIN
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Livonia, NY 14487
Josh Henchen
Job Details: 11/07/2022
"Customer stated ice not coming out of door. Checked and found ice build up in auger, flap frozen shut. Removed and cleaned out ice, realigned. Ice dispenser working properly. Refrigerator checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Rochester, NY 14618
Ray Benedetto
Job Details: 11/07/2022
"Customer concerned about unit powering off. Checked unit in test mode, all fans and heater work. No fault codes in memory. All operations normal. Customer will monitor."
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Rochester, NY 14624
Andres
Job Details: 11/07/2022
Replaced the hub and agitator. I calibrated unit and ran a diagnostic cycle. Cycle ran throughr successfully unit now spins.; dspstn on spec-tagged invntry: 1 W10528947 HUB
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Greece, NY 14626
Andres
Job Details: 11/07/2022
Customer stated unit was not draining. I diagnosed unit found that pump was getting voltage and turning. I checked drain hose and saw that it was clogged at the connection to the disposal. I cleared it out and tested it. Unit now drains properly.; dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN
We serviced a
MAYTAG WASHER
Model MVWB980BG0
Near Rochester, NY 14618
James
Job Details: 11/07/2022
Replaced hub and tested. Unit ran spin cycle successfully. Credit control towards bearing.