Near Rochester, NY 14618
Evan
Job Details: 05/03/2019
DRYER MAYTAG MDE5500AYM Customer stated unit was squeaking while drum was spinning. Upon inspection discovered that right side roller was worn causing squeaking. Replaced roller greased other roller and idler pulley. Ran test cycle Unit tested good
Near Spencerport, NY 14559
Gary
Job Details: 05/03/2019
WASHER MAYTAG MAV3955EWW "Unit needs a transmission, belt , break and rotor assembly. Break and rotor assembly are no longer available. Advised customer that this is a unit that I cannot repair and the extended warranty company will be in contact with them.21002010 break rotor and lining assy NO LONGER AVAILABLE."
Near Rochester, NY 14615
Gary
Job Details: 05/03/2019
WASHER WHIRLPOOL WTW7300DW0 "Replaced drain pump with broken impeller blades causing slow drain and unbalanced loads. Unit test OK, recalibrated."
Near Honeoye Falls, NY 14472
Dave
Job Details: 05/03/2019
DISHWASHER WHIRLPOOL WDT730PAHB0 F4E3 error code . Wash pump failure ordering pump W11085683 . Left other parts with customer.; ordrng 1 W11085683 (pump&motor)
Near Rochester, NY 14617
Gary
Job Details: 05/03/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Replaced door gasket that was leaking, tested okay.; dspstn on spec-tagged invntry: 1 WPW10524469 GASKET"
Near Rochester, NY 14617
Gary
Job Details: 05/03/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Replaced door gasket that was leaking, tested okay.; dspstn on spec-tagged invntry: 1 WPW10524469 GASKET"
Near Rochester, NY 14610
Gary
Job Details: 05/03/2019
REFRIGERATOR GE TNS22PRCBLBS "Water valve is leaking through causing ice to freeze into a block in the ice container, ordering water valve.; ordrng 1 WR57X10019 (water valve assy)"
Near Rochester, NY 14623
Gary
Job Details: 05/03/2019
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Hinge for left door; ordrng 1 W10546298 (hinge,top(lh))"
Near Rochester, NY 14624
Evan
Job Details: 05/03/2019
WASHER MAYTAG MVWB766FW1 Replacing gear case due to unit producing squeaking noise while in spinning or agitating. Replaced gear case Ran calibration cycle Ran diagnostic cycle Ran unit in manual test mode on high spin and agitation. Unit tested good ; dspstn on spec-tagged invntry: 1 W10811956 GEARCASE
Near Rochester, NY 14619
Evan
Job Details: 05/03/2019
WASHER MAYTAG MVWC425BW1 Customer stated that unit would not unlock lid. Upon arrival unit was unplugged. Plugged unit back in. Lid was locked held pause/cancel button for 5 seconds unit unlocked lid. Checked for work codesUnit was displaying f0e2 error code for oversudsing Ran diagnostic cycle Unit completed cycle as it should Ran calibration cycle Ran tachometer verification test Ran unit on high spin in manual test mode Unit is functioning as it should Customer to run load and report back if issue persists ; dspstn on spec-tagged invntry: 1 WPW10661045 PUMP
Near Fairport, NY 14450
Evan
Job Details: 05/03/2019
WASHER MAYTAG MVWB755DW0 Customer stated they are experiencing same issue as before. Unit will not power on for them to select cycle. Checked for error codes Unit displaying F6 E3 error code (ACU cannot hear UI ) User Interface (UI) is failing to communicate with main control. This is cause of issue. Tech is suggesting replacement of user interface part # W10914560Customer has already had control replaced. Tech suggesting contacting manufacturer S/C under ATEC warranty due to same issue
Near Caledonia, NY 14423
Steve
Job Details: 05/03/2019
WASHER AMANA NTW4516FW3 Found agitator was loose causing clothing to get stuck under agitator. Removed agitator and removed clothing. Added locktight to agitator bolt and tightened.
Near Rochester, NY 14617
David
Job Details: 05/03/2019
DISHWASHER MAYTAG MDB8959SFZ4 Replaced adjusted that was broken. Unit displaying shorted OWI thermistor code. Ordering OWI; ordrng 1 W11084121 (sensor)
Near Rochester, NY 14610
Steve
Job Details: 05/03/2019
DRYER KENMORE 417.978127 Replaced heater assembly for broken heater causing no dry. The dryer tested good.
Near Henrietta, NY 14467
Steve
Job Details: 05/03/2019
DISHWASHER KITCHENAID KDTM354DSS4 Replaced control board for heater circuit error causing no heat to heater. The dishwasher tested good
Near Fairport, NY 14450
Steve
Job Details: 05/03/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 Replaced damper assembly for persistent noise during operation The refrigerator tested good
Near Rochester, NY 14609
Steve
Job Details: 05/03/2019
REFRIGERATOR WHIRLPOOL WRB322DMBB00 Sr#7724759744 Customer complain8 g of popping noise and felt it was electrical noise. I ran all functions to unit and could not recreate the noise. I found a small hole on back of the refrigerator about one foot above the ice maker inlet tube. The insulation at the penetration was black. Put my screw driver in it and found no wires that could cause burn mark. Called tech line and documented. I also removed the tape and electric warning label that have a tendency to make noise with the airflow behind unit.
Near Fairport, NY 14450
Steve
Job Details: 05/03/2019
REFRIGERATOR GE PFS22MIWABB Customer was concerned with temperature changes on the user interface.. found no product n freezer and not much in fresh food section. The temps were good in freezer. Customer is going to fill freezer with food and monitor.
Near Pittsford, NY 14534
Steve
Job Details: 05/03/2019
DISHWASHER WHIRLPOOL WDF540PADT2 Replaced drain pump for not draining and replaced motor sump for drain pump would bot connect to sump. The dishwasher tested good
Near Rochester, NY 14617
David
Job Details: 05/03/2019
DISHWASHER WHIRLPOOL WDT780SAEM1 "Replaced dispenser. Motor is intermittently shutting off. Ordering control and motor.; ordrng 1 W10854221 (cntrl-elec) and 1 WPW10605057 (pump and motor assy), dspstn on spec-tagged invntry: 1 W10861000 DISPENSER"
Near Geneva, NY 14456
Dave
Job Details: 05/03/2019
WASHER MAYTAG MVWX655DW0 Washer not spinning . Found the hub Was stripped needs screws for hub . Reason for hub stripping is needs a new gearcase . . Needs washplate for being stripped . Needs washer plate screw . . Screws that hold the hub to the basket are broken inside the basket . Needs new basket .; rqstng P&A on 1 W10528947 (drive hub kit) and 1 W10752187 (screw) and 1 W10752719 (basket) and 1 W10902814 (washplate) and 1 W11035751 (gearcase) and 6 WP8533953 (screw)s
Near Churchville, NY 14428
Gary
Job Details: 05/03/2019
REFRIGERATOR KITCHENAID KRFF507EWH00 "Replaced ui and main control, thermistor harness and evap cover to correct unit not defrosting in the fresh food section."
Near Bloomfield, NY 14469
Dave
Job Details: 05/03/2019
WASHER MAYTAG MVWX655DW1 Replaced drain pump due to seizing . Calibrated washer and ran unit in auto diagnostics. Tested good .
Near Canandaigua, NY 14424
Dave
Job Details: 05/03/2019
WASHER WHIRLPOOL LHW0050PQ Handle on washer failed . Replaced handle . Tested washer.tested good .
Near Canandaigua, NY 14424
Dave
Job Details: 05/03/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Top rack adjusters we broken . Replaced adjusters . Tested unit . Tested good . ; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER
Near Rochester, NY 14612
David
Job Details: 05/03/2019
REFRIGERATOR MAYTAG MFT2776FEZ00 Unit has stopped making ice again. Thermistor testing. Old enough for harvest was able to get icemaker to harvest in diagnostics. Suspecting a bad ice maker. Ordering ice maker. ; ordrng 1 W11294907 (ICEMAKER)
Near Rochester, NY 14612
David
Job Details: 05/03/2019
RANGE MAYTAG MGT8885XS ReplAced right front burner valve that was stuck. Unit tested good.
Near Rochester, NY 14612
David
Job Details: 05/03/2019
RANGE WHIRLPOOL WEE730H0DW0 Replaced fan due to cooling fan error.
Near Ontario, NY 14519
David
Job Details: 05/03/2019
REFRIGERATOR WHIRLPOOL GI6SARXXF01 Replaced ice maker due to icemaker heater not operating. New ice maker cycles and filled.; dspstn on spec-tagged invntry: 1 WPW10300024 ICEMAKER
Near Williamson, NY 14589
David
Job Details: 05/03/2019
REFRIGERATOR KITCHENAID KRFC604FSS01 Unit is not making ice. Arm on icemaker was stuck on itself and telling the unit the bin was full prematurely. Replaced icemaker and tested in diagnostics. Unit passed.
Near Phelps, NY 14532
Dave
Job Details: 05/03/2019
REFRIGERATOR WHIRLPOOL WRF990SLAM00 Replaced cover which has control board that was failing. Tested water dispenser. . Tested good .
Near Walworth, NY 14568
Evan
Job Details: 05/03/2019
RANGE WHIRLPOOL GGG388LXQ03 Replacing broil ignitor in upper oven due to ignitor failing to light burner bar. Replaced ignitor Ran test broil cycle Unit tested good Also replacing console due to old console cracking near keypad causing potential for customer cutting themselves when selecting cycle. Replaced console Unit tested good
Near Brockport, NY 14420
Gary
Job Details: 05/03/2019
WASHER WHIRLPOOL WTW5000DW1 "Drive pully nut fell off and stripped splines on pully out, replaced cam mech. Recalibrate and Tested okay.; used 1 W10721967 (CAM) from stock"
Near Shortsville, NY 14548
Dave
Job Details: 05/03/2019
WASHER WHIRLPOOL WTW8040DW4 Washer has a smell coming up from it . Washer has no error codes . Washer is clean . Customer has ran affresh through the unit . Washer didn't have much water in the bottom . Possible the smell is from the drain tube and the washer is pumping most of the water and allowing smell to come up from drain . Adjusted drain hose and turned to make a trap with it . Tested unit . Tested good .
Near Rochester, NY 14624
Gary
Job Details: 05/02/2019
REFRIGERATOR MAYTAG MRT118FFFH01 "Water valve leaking through and freezing in line, ordering water valve; ordrng 1 WPW10498976 (valve)"
Near Rochester, NY 14620
Gary
Job Details: 05/02/2019
REFRIGERATOR FRIGIDAIRE FGSC2335TF0 "Water valve kicking on by itself, could not reproduce problem but I would believe the relay on the control board is litching intermittently and causing the watervalve to kick on, tried the dispenser multiple times and could not get the microswitch to fail.; ordrng 1 5304512770 (CONTROL RELAY BOARD)"
Near Rochester, NY 14609
Gary
Job Details: 05/02/2019
RANGE MAYTAG MGR6600FZ0 "Received passive hinge, needs hinge with spring, ordering correct part.; ordrng 1 WPW10299224 (hinge-door)"
Near Webster, NY 14580
David
Job Details: 05/02/2019
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Unit is not going into defrost. 30 ohms through heater and fuse. Vintage is missing at the board. Ordering board. Removed ice from evaporator. ; rqstng P&A on 1 W11035836 (cntrl-elec)
Near Webster, NY 14580
David
Job Details: 05/02/2019
REFRIGERATOR KITCHENAID KSF26C4XYY03 Icemaker is not getting voltage from control. Cycled power with no change. Ordering board. ; rqstng P&A on 1 WPW10235414 (cntrl-elec)
Near Williamson, NY 14589
David
Job Details: 05/02/2019
WASHER ELECTROLUX EIFLS60LT "Replaced valve , pressure switch, control. Unit tested good after install. Latch on pedestal. Is not latching ordering latch; ordrng 1 137006200 (latch)"
Near Webster, NY 14580
David
Job Details: 05/02/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Unit has no charge. Ordering evaporator and compressor.; ordrng 1 W10309988 (compressor) and 1 WP2188823 (evaporator)
Near North Chili, NY 14514
Shaiman
Job Details: 05/02/2019
DRYER MAYTAG MEDB835DW3 "Unit is making a grinding noise during operation. Applied grease to rollers and inspected felt on drum. Worn felt on drum is causing the noise. Replacing drum and rollers. ; ordrng 1 W10626460 (drum) and 5 WPW10314173 (support)s, dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT"
Near Macedon, NY 14502
Steve
Job Details: 05/02/2019
MICROWAVE GE JVM1631BB001 Found unit pulling 5 amps. Tested diode and it was not shorted quoted customer for magnetron and diode. The customer is going to replace. ; rqstng P&A on 1 WB27X1160 (diode hv) and 1 WB49X10226 (magnetron st)
Near Rochester, NY 14617
Steve
Job Details: 05/02/2019
DISHWASHER WHIRLPOOL WDT780SAEM1 Found rinse agent cover is broken causing rinse agent to leak. Ordering dispenser. ; dspstn on spec-tagged invntry: 1 W10861000 DISPENSER
Near Rochester, NY 14617
Gary
Job Details: 05/02/2019
DRYER WHIRLPOOL WED7500GW0 Reordering door latch and ordering door springs to correct door from popping open during dry cycles.; ordrng 1 WP3387565 (sprng-door) and 1 WP3389441 (catch)
Near Spencerport, NY 14559
Gary
Job Details: 05/02/2019
REFRIGERATOR MAYTAG MRT711SMFZ00 "Customer had foods freezing in the fridge, daughter changed setting and no foods in fridge were fine but her freezer wasn't cold enough, adjusted freezer control to "colder" and advised the customer to wait 24 hours."
Near Penfield, NY 14526
Evan
Job Details: 05/02/2019
MICROWAVE KITCHENAID KOCE507ESS06 Installing new user interface due to old user interface going blank when testing unit. Replaced user interface Ran test cycles for both ovens Both ovens functioning as they should Discovered that bulb inside microwave has blown ordering bulb ; ordrng 1 423107022541 (REFLECTOR ) and 1 W10886919 (BULB ) and 1 W11193483 (LENS LAMP) and 1 WPW10490593 (BULB HOLDER )
Near Rochester, NY 14621
Shaiman
Job Details: 05/02/2019
WASHER KENMORE GTW460ASJ6WW "Entered unit into diagnostic test mode, lid lock would not react to actions. Replacing lid lock and corresponding components. ; ordrng 1 WH01X27954 (LID LOCK) and 1 WH02X24399 (STRIKER) and 1 WH19X24141 (HARNESS)"
Near Rochester, NY 14618
Evan
Job Details: 05/02/2019
DISHWASHER FRIGIDAIRE FPID2497RF5A Customer stated unit was not filling during beginning of cycle. Upon arrival ran rinse only cycle to hear if water valve was actuating. Unit began to fill and run. Tested unit on multiple cycles unit was filling and draining as it should.Could not replicate issue while in homeCustomer to contact office if issue should arise again.
Near Penfield, NY 14526
Evan
Job Details: 05/02/2019
COOKTOP GE JGP932BEC2BB "Customer stated that unit continues to kick breaker. Discovered that harness had shorted out at right front burner. Replaced harness and spark module right front burner is still not lighting. Returning with valve and ignitor ; ordrng 1 IGNITOR and 1 WB21X22073 (VALVE RF), dspstn on spec-tagged invntry: 1 WB13T10046 MODULE-SPARK"
Near Rochester, NY 14626
David
Job Details: 05/02/2019
REFRIGERATOR GE GSCS3PGXCFSS Water and ice dispenser not responding. Replaced board. Adjusted electrical connections at door. Dispenser now operates. Customer will thaw out door due to inactivity.
Near Rochester, NY 14612
Gary
Job Details: 05/02/2019
REFRIGERATOR MAYTAG MFT2776FEZ00 Replaced control that was not allowing ice to to harvest.
Near Macedon, NY 14502
David
Job Details: 05/02/2019
OVEN WHIRLPOOL WFG515S0EW1 Checked oven temps for customer. Unit averaging at 360 calibrated unit. Unit operating as expected.
Near Canandaigua, NY 14424
Dave
Job Details: 05/02/2019
DRYER WHIRLPOOL WED5100VQ1 "Dryer heat not turning on . Found that the dryer needs a new timer . Ordering timer WPW10185982; ordrng 1 WPW10185982 (timer), dspstn on spec-tagged invntry: 1 279320 BLOCK-TERMINAL 1 279816 CUTOFF-THERMAL , 1 279838 ELEMENT , and 1 TJ5655 CORD-5' 3w"
Near Webster, NY 14580
David
Job Details: 05/02/2019
STACKED LAUNDRY MAYTAG MHW7100DW0 Unit was running the pump while off due to a drain lockout caused by too much detergent. Cleared error and ran unit through diagnostics to verify operation
Near Webster, NY 14580
David
Job Details: 05/02/2019
REFRIGERATOR WHIRLPOOL WRR56X18FW00 Replaced evaporator compressor and thermistor due to unit not cooling unit began cooling after install
Near Rochester, NY 14615
David
Job Details: 05/02/2019
WASHER WHIRLPOOL WFW75HEFW0 Customer reported clothes were wet at the end of the cycle. Checked drain trap but it was clear. Customer is using washing soda undiluted. Recommended not to use washing soda.; dspstn on spec-tagged invntry: 1 WPW10443885 LATCH
Near Rochester, NY 14619
Shaiman
Job Details: 05/02/2019
WASHER AMANA NTW4516FW1 "F1E2 F7E1 on arrival. Basket won’t spin freely. Unit also won’t spin in manual diagnostics. Removed inner basket and found a screw that was getting caught between inner basket and outer tub causing basket not to spin. Removed screw, unit testing good."
Near Rochester, NY 14616
Shaiman
Job Details: 05/02/2019
WASHER AMANA NTW4516FW2 "Customer concerned that the washer isn’t getting any power. Plugged in unit, calibrated and ran auto diagnostics. Unit testing good."
Near Rochester, NY 14619
Shaiman
Job Details: 05/02/2019
WASHER AMANA NTW4516FW1 "F1E2 F7E1 on arrival. Basket won’t spin freely. Unit also won’t spin in manual diagnostics. Removed inner basket and found a screw that was getting caught between inner basket and outer tub causing basket not to spin. Removed screw, unit testing good."
Near Rochester, NY 14626
David
Job Details: 05/02/2019
REFRIGERATOR WHIRLPOOL ED2KVEXVB01 Installed and shelf glass.
Near Caledonia, NY 14423
Steve
Job Details: 05/02/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW00 Replaced thermostat and defrost control for no power to compressor or fan. The refrigerator tested good
Near Spencerport, NY 14559
Gary
Job Details: 05/02/2019
OVEN WHIRLPOOL MER6600FZ1 Replaced control that would not like the oven light when either the door was open or the light switch was turned on.
Near Spencerport, NY 14559
Gary
Job Details: 05/02/2019
DISHWASHER KITCHENAID KDFE104HBL0 Replace control board that was not sending power to element.
Near Webster, NY 14580
Evan
Job Details: 05/02/2019
DISHWASHER KITCHENAID KDFE104DSS0 Replacing control and harness and user interface due to unit burning up at connection to control. Replaced harness Replaced control Replaced UI Also replaced door panel as request per customer Ran diagnostic cycle Unit tested good
Near Ontario, NY 14519
Evan
Job Details: 05/02/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Installing new water valve due to units old valve failing to fill unit with water.Replaced valve Ran test cycle Unit tested good
Near Rochester, NY 14609
Shaiman
Job Details: 05/02/2019
WASHER WHIRLPOOL WTW5000DW F5E1 F5E2 upon arrival. Lid lock is working as expected in manual diagnostics. Unit testing good.
Near Victor, NY 14564
Dave
Job Details: 05/02/2019
DRYER MAYTAG MEDX6STBW0 Customer wanted steel braided hoses . For both units . But doesn't use the steam refresh on dryer . Unhooked water lines to dryer . Hoses that was are connected to washer are steel . Tested . No leaks
Near Rochester, NY 14609
Steve
Job Details: 05/02/2019
RANGE WHIRLPOOL WFG505M0BS3 Replaced door glass and handle for broken glass. The door tested good
Near Rochester, NY 14620
Steve
Job Details: 05/02/2019
RANGE WHIRLPOOL GY399LXUS02 Tested both ovens and they both heated to 400 degrees. The. Oven tested good.
Near Rochester, NY 14624
Steve
Job Details: 05/02/2019
STACKED LAUNDRY WHIRLPOOL LTE6234DQ1 Replaced water valve for power to ho water solenoid and not letting hot water in. The washer tested good
Near Farmington, NY 14425
Dave
Job Details: 05/02/2019
WASHER MAYTAG MVWB955FC1 Replaced lid due to being broken . Cleaned up remaining glass. Tested unit . Tested good .
Near Canandaigua, NY 14424
Dave
Job Details: 05/02/2019
DISHWASHER WHIRLPOOL WDT710PAHW1 Dishwasher not draining. Found the drain hose was plugged . Unplugged hose . Tested unit . Tested good . Left drain pump with customer.
Near South Bristol, NY 14424
Dave
Job Details: 05/02/2019
REFRIGERATOR WHIRLPOOL WRS555SIHV00 Ice maker not working . Found the icemaker cable was not plugged in all the way . Plugged ice maker in . Ice maker began to function. Customer will monitor. Left new icemaker part with customer.
Near Canandaigua, NY 14424
Dave
Job Details: 05/02/2019
DISHWASHER KITCHENAID KDFE304DBL0 Replaced heater and sump pump for failing . Tested unit in auto diagnostics. Tested good.
Near Canandaigua, NY 14424
Dave
Job Details: 05/02/2019
WASHER MAYTAG MVWX655DW1 Water coming in little to hot .thermistor not working correctly.. Replaced water valve . Calibrated machine . Ran in auto diagnostics. Unit tested good .
Near Bloomfield, NY 14469
Dave
Job Details: 05/02/2019
REFRIGERATOR FRIGIDAIRE FGHN2866PFHA Replaced gasket on left had fresh door due to being torn . Door is sealing good .
Near Fairport, NY 14450
Steve
Job Details: 05/02/2019
OVEN WHIRLPOOL KODE500ESS04 Tested oven temps and found the upper oven under heating. Calibrated up 20 degrees The lower oven was heating a little high. Customer decided to leave that one as is.
Near Pittsford, NY 14534
Evan
Job Details: 05/02/2019
DRYER WHIRLPOOL WED9200SQ0 Replacing thermistor due to unit continually blowing thermal fuse. Replaced thermistor Ran test cycle Unit tested good Also recommended cleaning of vent maybe contributing factor to fuse blowing ; dspstn on spec-tagged invntry: 1 WP31001590 THERMISTOR
Near Rochester, NY 14610
Shaiman
Job Details: 05/02/2019
DRYER FRIGIDAIRE GLER1042F "Motor is frozen, causing dryer not to turn on."
Near Honeoye Falls, NY 14472
Dave
Job Details: 05/02/2019
WASHER WHIRLPOOL WTW4816FW2 Washer not turning on . Control LED is off . Replaced control . Calibrated unit and. Ran in auto diagnostics. Tested good .
Near Pittsford, NY 14534
Evan
Job Details: 05/02/2019
RANGE FRIGIDAIRE LGGF3042KFJ Customer stated unit was showing error code for temp sensor. Stated that unit would flash error code after 20 mins of cooking. Tech is recommending replacement of sensor. Replaced sensor Ran test bake cycle Unit tested good ; dspstn on spec-tagged invntry: 1 12001656 SENSOR
Near Rochester, NY 14615
Shaiman
Job Details: 05/01/2019
WASHER MAYTAG MVWC565FW1 "Replaced control, unit testing good."
Near Rochester, NY 14626
Shaiman
Job Details: 05/01/2019
WASHER WHIRLPOOL WFW9550WL00 "Replaced pump, unit still won’t run cycles nor run a diagnostics auto test cycle. Control should be replaced via tech line recommendation. Control has been discontinued. Unrepairable. SR: 7724738591Part Number: W10251767"
Near Rochester, NY 14606
Shaiman
Job Details: 05/01/2019
WASHER MAYTAG MVWC565FW1 Replaced control and recalibrated. Unit testing good.
Near Rochester, NY 14626
Gary
Job Details: 05/01/2019
WASHER WHIRLPOOL WFW85HEFW1 "Replaced torn door boot causing a water leak, tested okay."
Near Rochester, NY 14613
Shaiman
Job Details: 05/01/2019
WASHER MAYTAG MVWC565FW1 Tested unit with vent tester. Vent must be cleaned. Unit testing good.
Near Brockport, NY 14420
Shaiman
Job Details: 05/01/2019
COOKTOP WHIRLPOOL WEE745H0FS "All burners are in good, working condition."
Near Rochester, NY 14616
Gary
Job Details: 05/01/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Replaced shorted fridge section led assy, tests okay."
Near Penfield, NY 14526
Evan
Job Details: 05/01/2019
DISHWASHER KITCHENAID KDFE104DBL0 Customer stated door would not shut therefore could not start cycle. Removed door panel. Inspected latch . Seemed to function as it should removed racks once racks were removed discovered that door was shutting. Reinstalled racks discovered that pair of Tonga was sticking through upper rack on backside. Once removing tongs unit was able to shut as it should. Checked for error codes Ran test cycle Unit tested good
Near Fairport, NY 14450
Evan
Job Details: 05/01/2019
DISHWASHER MAYTAG MDB8989SHZ0 Customer stated unit was not draining properly during cycle. Checked for error codes unit was display f2 e1 error code (stuck key) ran cancel/drain cycle to drain remaining water from tub. Water drained from unit as it should. Ran diagnostic cycle Unit completed cycle Suspecting that UI had “stuck” key causing unit not to finish drain cycle. Unit functioning as it should Customer to monitor if issue persists return with UI W11132777 (UI)
Near Ontario, NY 14519
Evan
Job Details: 05/01/2019
DISHWASHER MAYTAG MDB4949SDZ0 Customer stated that unit was leaking water all over floor during drain cycle. Upon inspection discovered that drain hose connection had come detached from pump during cycle causing unit to leak. Discovered that clamp for drain hose was issue. Replaced clamp ran multiple test cycles Unit tested good ATEC Warranty
Near Canandaigua, NY 14424
Dave
Job Details: 05/01/2019
REFRIGERATOR MAYTAG MFI2570FEZ00 Refrigerator not cooling. Compressor is running . Not getting hot . Refrigerator has sulfur damage. Copper is discolored called techline SR 7724736576 . Techline said refrigerator is unrepairable due to sulfur damage .
Near Canandaigua, NY 14424
Dave
Job Details: 05/01/2019
REFRIGERATOR WHIRLPOOL WRS322FDAM04 Replaced all lights in refrigerator. Lights are now working as expected.
Near Honeoye Falls, NY 14472
Steve
Job Details: 05/01/2019
DRYER GE GFD49GRPK0DG Attempted to take dryer apart to diagnose and found there is no screws to take apart. Could not find any hidden clips. Referred customer back to manufacturer. No charge
Near Webster, NY 14580
David
Job Details: 05/01/2019
RANGE WHIRLPOOL RF262LXS8 ReplAced right front switch due to cooktop on light always being on. Unit tested good after install
Near Webster, NY 14580
David
Job Details: 05/01/2019
RANGE WHIRLPOOL WFG540H0ES1 Sr7724737758Replaced ignition parts and cleaned burner and gas valve parts. Unit lighting much better. Checked temperature for the customer. Parts covered per KB
Near Rochester, NY 14615
Shaiman
Job Details: 05/01/2019
WASHER WHIRLPOOL WTW7300DW0 "Customer put machine into diagnostics and is concerned with reappearance of F0E5 F0E3 F9E1 & F9E2. New control flashed F2E3 & F3E1. Tech line recommendation is ordering new control, UI, pressure hose and replace drain pump. SR: 7724736821; ordrng 1 W10812422 (cntrl-elec) and 1 W11102318 (CONSOLE) and 1 WP353244 (pressure switch hose)"
Near Webster, NY 14580
Evan
Job Details: 05/01/2019
WASHER MAYTAG MVWX655DW1 Customer stated unit was not adding enough water during cycle. Checked for error codes. No codes present. Ran test cycle both hot and cold valve are actuating as they should. Unit completed cycle as it should. Spoke with customer about proper loading and cycle selection customer was not using correct settings based on items the are loading into machine. Started load of towels while in home with customer. Set unit to bulky/sheets with extra heavy soil level on. Unit is performing as it should. Unit tested good
Near Webster, NY 14580
David
Job Details: 05/01/2019
RANGE JENN AIR JDS9860CDS02 Replaced open bake element.