Near Henrietta, NY 14467
Steve
Job Details: 08/01/2019
WASHER MAYTAG MVWX655DW1 Found the water leak is from restricted drain in house plumbing causing water to overflow at house drain. During testing found the drain pump grinding. Ordering pump. ; ordrng 1 W10876600 (drain pump)
Near Avon, NY 14414
Steve
Job Details: 08/01/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 "Replaced door and tested. The dispenser still does not work with plugged in. Ordering control, led control and harness. ; ordrng 1 W10804160 (cntrl-elec) and 1 W10804160 (cntrl-elec) and 1 W11170612 (HARNESS)"
Near Honeoye Falls, NY 14472
Dave
Job Details: 08/01/2019
RANGE WHIRLPOOL WFG515S0ES1 Left front burner not lighting . Replaced burner head and cleaned burners . Turned down the gas to get s smaller flame and less gas . Tested unit . Tested good .
Near Hilton, NY 14468
Shaiman
Job Details: 08/01/2019
DRYER WHIRLPOOL NED4655EW1 Customer states unit won’t stay shut. Adjusted catch. Repair successful.
Near Penfield, NY 14526
Evan
Job Details: 08/01/2019
MICROWAVE WHIRLPOOL WMH31017HW2 Customer stating that light will not go off regardless of selection on control panel. Upon inspection discovered that control was failing causing issue. Replaced control. Tested light. Unit tested good
Near Rochester, NY 14617
Dave
Job Details: 08/01/2019
DISHWASHER WHIRLPOOL GU2500XTPT3 Dishwasher not turning on . Found that the thermal fuse had popped. Ordering new thermal fuse 8193762 . Found piece of the wire harness was burned by the door switch. Made sure everything was plugged in correctly and it was . Ordering harness WP8534931 .; rqstng P&A on 1 8193762 (thermal fuse) and 1 WP8534931 (harns-wire)
Near Ontario, NY 14519
Evan
Job Details: 08/01/2019
DRYER WHIRLPOOL WED6620HW0 Customer stated that unit was was producing rattling noise. Ran unit could hear noise customer was referring too. Removed drum to inspect interior of cabinet. Discovered that bracket for steam valve was loose causing issue. Tightened screw for bracket. Ran test cycle. Could not replicate issue. Unit tested good
Near Hilton, NY 14468
David
Job Details: 08/01/2019
DISHWASHER MAYTAG MDB4949SDM1 Replaced panel due to broken mounting clips unit tested good
Near Rochester, NY 14626
David
Job Details: 08/01/2019
DISHWASHER KITCHENAID KDFE104DSS0 Replaced open wash motor due to unit not cleaning. Unit tested good after installing. ; dspstn on spec-tagged invntry: 1 WPW10605057 PUMP
Near Rochester, NY 14624
David
Job Details: 08/01/2019
DRYER AMANA NGD4655EW2 Door catch was missing. Replaced door catch and adjusted striker so that the door can be opened easier
Near Rochester, NY 14624
David
Job Details: 08/01/2019
REFRIGERATOR KITCHENAID KSC24C8EYB02 Fresh food drain was clogged again. Was able to locate floating debris in small great 1/4 drain tube. Was able to clear tube completely. Customer to monitor. There is no updated drain tube for this model
Near Fairport, NY 14450
Evan
Job Details: 08/01/2019
WASHER MAYTAG MVWB765FW2 Customer stated unit is squeaking while in spin. Upon inspection checked for error codes. Unit was displaying code f7e9 for locked rotor. Inspected rotor and discovered that bearing inside gear case is failing could see gear case oil on rotor cover. This is cause for issue. Ordering gear case and rotor. ; ordrng 1 W10811956 (GEAR CASE ) and 1 W11260238 (ROTOR )
Near Rochester, NY 14606
David
Job Details: 08/01/2019
REFRIGERATOR WHIRLPOOL WRF560SMYW01 Unit was not defrosting due to a failing thermistor. Replaced coil thermistor and defrosted the evaporator.
Near Rochester, NY 14620
David
Job Details: 08/01/2019
REFRIGERATOR n/a Unit is of a brand that we do not service referred toManufacturer
Near Rochester, NY 14626
David
Job Details: 08/01/2019
DISHWASHER KITCHENAID KUDS30IXSS7 Replaced broken rack adjusters unit tested good; dspstn on spec-tagged invntry: 1 W10712394 ADJUSTER C RAIL-GREY
Near Hilton, NY 14468
David
Job Details: 08/01/2019
RANGE WHIRLPOOL WGG555S0BS01 Replaced open oven ignitor for the upper oven due to unit not heating. Oven tested good; used 1 12400035 (IGNITOR) from stock
Near Rochester, NY 14621
Evan
Job Details: 08/01/2019
WASHER MAYTAG MVWB765FW3 Customer stated that unit would not fill with water. Checked for error codes. Unit displaying f8e1 error code for no fill. Attempted to run test cycle unit would not actuate water valve. Replaced valve ran cycle again. Unit now functioning as it should. Cleared code. Unit tested good ; dspstn on spec-tagged invntry: 1 W11165546 VALVE
Near Rochester, NY 14607
David
Job Details: 08/01/2019
DRYER WHIRLPOOL n/a Dryer has an open thermal fuse. Ordering fuse; ordrng 1 3392519 (thermal fuse)
Near Rochester, NY 14606
David
Job Details: 08/01/2019
RANGE KITCHENAID KFGG500EBS2 Temperatures in oven are not always consistent. Ordering control and sensor due to intermittent issue ; rqstng P&A on 1 W10833885 (sensor) and 1 W11088878 (cntrl-elec)
Near Rochester, NY 14616
David
Job Details: 08/01/2019
WASHER MAYTAG MVWB765FW2 A sheet was stuck under the agitator. Ordering agitator per service pointer; ordrng 1 W10821990 (agitator) and 1 W11161960 (agitator)
Near Rochester, NY 14609
Evan
Job Details: 08/01/2019
RANGE WHIRLPOOL WFG505M0BW2 Replaced burner tube due to tube having crack in it causing gas leak. While replacing tube discovered other tubes are severely bent. Ordering burner tubes for all other burners ; ordrng 1 W11050487 (FRONT RIGHT TUBE) and 1 W11162117 (TUBE ORIFICE ) and 1 W11167099 (TUBE ORIFICE )
Near Rochester, NY 14623
Shaiman
Job Details: 07/31/2019
WASHER WHIRLPOOL WFW5620HW0 Scratches on door and bottom drawer. Replacing outer door and outer drawer. ; ordrng 1 W11114013 (OUTER DOOR) and 1 W11318826 (DRAWER)
Near Rochester, NY 14623
Evan
Job Details: 07/31/2019
OVEN JENN AIR JJW3830WB01 Customer stated that unit was displaying error code for fan. Ran test bake cycle. Unit flashed f8e0 code (low fan speed). Could not get unit into diagnostic mode unit would flash diagnostic screen then return to main screen. UI is acting very erratic. Ordering upper and lower blower fans and user interface ; ordrng 1 W10672686 (UI ) and 1 WPW10273666 (FAN (LOWER)) and 1 WPW10273667 (FAN (UPPER))
Near Williamson, NY 14589
Evan
Job Details: 07/31/2019
REFRIGERATOR WHIRLPOOL WRT311FZDB01 Customer stating door is squeaking while opening. Upon inspection discovered that right side roller is causing issue greased roller but noise still remains. Ordering roller ; ordrng 1 W10849386 (ROLLER )
Near Rochester, NY 14626
David
Job Details: 07/31/2019
REFRIGERATOR KITCHENAID KSCS25FVMS00 Unit is leaking from the dual valve and filling the drain pan. Ordering smart valve. ; ordrng 1 WPW10159840 (valve)
Near Victor, NY 14564
Dave
Job Details: 07/31/2019
RANGE JENN AIR JDS8850CDS02 Installed new harness to left front and left rear ignitor. Left rear still not igniting. Called Techline SR 7725483036 .techline suggested replaced spark module and to check wire harness for continuity. Ordering new spark module. WPW10475147; ordrng 1 WPW10475147 (module-spk)
Near Rochester, NY 14624
Shaiman
Job Details: 07/31/2019
WASHER WHIRLPOOL WTW5000DW2 Customer concerned about a large leak under the machine. Discovered the water is coming from the hot water valve on the home. Recommended customer to have both valves and hoses on the home replaced. Unit testing good.
Near Rochester, NY 14611
Steve
Job Details: 07/31/2019
REFRIGERATOR AMANA ASD2575BRB01 Replaced start device with same issue. Compressor not starting all the time. Ordering compressor. ; rqstng P&A on 1 W10309988 (compressor)
Near Fairport, NY 14450
Shaiman
Job Details: 07/31/2019
DRYER FRIGIDAIRE LEQ1442ES0 Customer states the unit heats intermittently & makes erratic beeping noises. Heating element testing good. Control board should be replaced. Customer declined further repair.
Near Rochester, NY 14620
Shaiman
Job Details: 07/31/2019
REFRIGERATOR WHIRLPOOL WRF560SEYW01 "Replaced paddle, water still won’t dispense. Called tech line and explained what has been doing on and what has been done to troubleshoot the problem. Unit won’t go into diagnostics. Tech line agent is concluding that the unit is unrepairable. SR: 7725484155"
Near Pittsford, NY 14534
Evan
Job Details: 07/31/2019
OVEN KITCHENAID KOSE500ESS02 Customer stated that when cooking certain items steam from food will cover user interface and will cause unit to trip breaker. Checked for error codes unit arrival. Unit is displaying 3 codes all in relation to UI issue. (F2e1) stuck key (f1e0) display board issue f2e0 (keypad disconnected) unit will need replacement of UI.
Near Penfield, NY 14526
Steve
Job Details: 07/31/2019
REFRIGERATOR WHIRLPOOL WRF555SDHV01 Found the crushed/cubed lever on ice bin was not in slot properly and stuck on crushed ice. Customer is also complaining of ice falling out of bin randomly and sitting on door when customer opens door. Ordering ice bin for mail out only. ; ordrng 1 W11185686 (ICE BIN MAIL OUT ONLY)
Near Macedon, NY 14502
Evan
Job Details: 07/31/2019
RANGE AMANA ACF3325AB Customer stated that bulb fixture was broken and unit would not run bake cycle. Light socket is no longer available from distributor for unit. Ignitor is failing this is cause for issue. Ordering ignitor ; ordrng 1 WP7432P136-60 (IGNITOR )
Near Sodus Point, NY 14555
Evan
Job Details: 07/31/2019
WASHER WHIRLPOOL WTW8200YW0 Customer stating that unit was leaking water from bottom of unit and control was acting very erratic. Upon inspection removed user interface to inspect control and log valve. Discovered that log valve had cracked and when customer attempted to use unit water sprayed all over control causing control to act erratically. Log valve and control will need to be replaced. Customer does not want to proceed due to cost of repair. Collecting service call fee
Near Hilton, NY 14468
David
Job Details: 07/31/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Added washers to raise doors due to a poor seal/frost in freezer. Doors now sealing well
Near Rochester, NY 14612
David
Job Details: 07/31/2019
REFRIGERATOR MAYTAG MSS25C4MGZ01 Thermistor has broken off of ice maker ordering ice maker and trivet that is preventing the RC door from closing; ordrng 1 W10873791 (icemaker) and 1 WP2309941 (trim-door)
Near Rochester, NY 14609
David
Job Details: 07/31/2019
REFRIGERATOR MAYTAG MFF2055YEM00 Unit was leaking behind the using due to a plugged ice maker fill tube. This was caused by low water pressure. Recommending that the customer replace the needle valve and filter.
Near Rochester, NY 14626
David
Job Details: 07/31/2019
RANGE WHIRLPOOL WFG525S0HZ0 SparkModule for the surface burners is notFunctioning ordering module; ordrng 1 WPW10475149 (module-spk)
Near Rochester, NY 14617
David
Job Details: 07/31/2019
REFRIGERATOR KITCHENAID KRSF505ESS00 7725481994Thermistor tested slightly out of range for coil. Replaced thermistor and defrosted the fresh food evaporator. Documented with Techline.
Near Caledonia, NY 14423
Dave
Job Details: 07/31/2019
WASHER ROPER RTW4516FW2 Replaced control to unit due to operation and turning on by itself. Found the drain hose was leaking . Ordering new hose W11244231. If problem persists order water valve W11210463; ordrng 1 W11244231 (hose)
Near Rochester, NY 14608
Shaiman
Job Details: 07/31/2019
DRYER WHIRLPOOL WED75HEFW0 Customer states the unit would hum upon hitting the start button but wouldn’t start. Also smelled a burning odor. Power is going to the motor but won’t start. Replacing motor and blower. ; ordrng 1 W11086656 (MOTOR) and 1 WPW10211915 (BLOWER WHEEL)
Near Rochester, NY 14624
David
Job Details: 07/31/2019
DISHWASHER WHIRLPOOL WDF520PADB3 Unit was not washing due to an open wash motor. Replaced motor and tested. Parts covered per KB
Near Geneva, NY 14456
Dave
Job Details: 07/31/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ01 8 degrees in freezer. 44 in fresh food section . . Adjusted the temperatures settings to be colder in the unit . Adjusted the air damper to let more air in the fresh food section . Customer will monitor. Went into diagnostics. Passed every test.
Near Geneva, NY 14456
Dave
Job Details: 07/31/2019
WASHER WHIRLPOOL WFW75HEFW0 Replaced bellow due to leaking . Tested good .
Near Pittsford, NY 14534
Steve
Job Details: 07/31/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Found the water valve line not seated properly causing water to drip after dispensed. Found a piece of foam in the fill cup on the ice maker causing ice to build up where it wasn’t suppose to.
Near Farmington, NY 14425
Steve
Job Details: 07/31/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Replaced left FF door for liner con caved and not hitting door switch properly causing no operation at dispenser.
Near Fairport, NY 14450
Steve
Job Details: 07/31/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Replaced ice maker for not turning off when bin is full. Covered under appliance tec warranty. ; used 1 W10884390 (ICEMAKER) from stock
Near Rochester, NY 14626
David
Job Details: 07/31/2019
DISHWASHER MAYTAG MDB8959SFE4 Labor ands/con83811 start but is not functioning. Able to run unit in diagnostics ordering console; ordrng 1 W10910626 (panel-cntl)
Near Rochester, NY 14606
David
Job Details: 07/31/2019
OVEN KITCHENAID KOSE500ESS03 7725480803 unit was not installed with an insulated neutral and no ground. There is a vintage drop which is stealing voltage from the light trial on the board and causing the lights to flicker. Recommending that the customer have the proper receptacle installed.
Near Webster, NY 14580
Steve
Job Details: 07/31/2019
REFRIGERATOR WHIRLPOOL WRS325SDHW00 Found the defrost thermistor was not sending signal to refrigerator. Found the heater plug in at the evaporator was in plugged. The unit was fully frosted causing no cool conditions. Removed frost. Fastened defrost thermistor wire and tightened heater connection. Add dielectric grease to all connections.
Near Pittsford, NY 14534
David
Job Details: 07/31/2019
OVEN KITCHENAID KOSE500ESS02 Replaced console and taped vent seams due to keypad error.
Near Rochester, NY 14619
Shaiman
Job Details: 07/31/2019
WASHER WHIRLPOOL WTW5000DW1 Rescheduling due to circumstances. Ordering suspected part. ; ordrng 1 W10913953 (SHIFTER)
Near Fairport, NY 14450
Dave
Job Details: 07/31/2019
REFRIGERATOR KITCHENAID KDDO24RVX00 Replaced wiring harness due to not having the instructions and the last harness was tearing . Mounted new harness . Made sure that doors shut and do not catch . Unit tested good .
Near Rochester, NY 14624
David
Job Details: 07/31/2019
WASHER MAYTAG MVWC416FW1 Replaced the control and latch due to inconsistent locking. Customer to monitor
Near Rochester, NY 14621
Evan
Job Details: 07/30/2019
WASHER KENMORE 417.404127 Unit will not advance during cycle. Unit will fill and drain with water but never move drum. Timer is failing to acknowledge while spin cycle is selected. Ordering timer ; ordrng 1 137394200 (TIMER)
Near Rochester, NY 14618
Evan
Job Details: 07/30/2019
WASHER KENMORE 110.286327 Customer stated that unit would fill then not spin or agitate. Upon inspection discovered that lid switch was failing. Was able to jump out switch to test unit. Switch needs to be replaced. Ordering lid switch ; ordrng 1 WP8318084 (LID SWITCH )
Near Pittsford, NY 14534
Evan
Job Details: 07/30/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Replaced water valve and ice maker line due to unit leaking water from top of unit due to hole in ice maker line. Replaced line replaced water valve. Replaced ice bin due to bin not sliding in and out of unit properly. Water button on dispenser is sticking causing units dispenser to drip after actuating. Ordering button ; ordrng 1 WPW10368730 (PAD), dspstn on spec-tagged invntry: 1 W11043013 VALVE"
Near Canandaigua, NY 14424
Steve
Job Details: 07/30/2019
REFRIGERATOR WHIRLPOOL WRF540CWHW00 Found the damper motor is loud and grinding. Ordering motor; ordrng 1 WPW10594329 (control)
Near Webster, NY 14580
Steve
Job Details: 07/30/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Attempted to defrost water line inside door. Could only use steamer on fill tube bu the ice maker. The water line is to small to get steamer into hole. Customer is to monitor. If line is still frozen the only repair is the new door that is on order. ; saved tckt
Near Rochester, NY 14612
Shaiman
Job Details: 07/30/2019
WASHER MAYTAG MHW3505FW1 "Customer states unit will not start. Control lock was on upon arrival. After multiple attempts, control lock was successfully turned off. Was able to get unit into diagnostics. No error codes stored. Attempted to run unit through an auto diagnostics cycle, unit shut off before test could initiate. UI responds to functions intermittently. UI should be replaced. ; ordrng 1 W10911040 (USER INTERFACE )"
Near Rochester, NY 14606
Shaiman
Job Details: 07/30/2019
WASHER WHIRLPOOL WTW4816FW2 Customer states unit will not wash with hot water & intermittently stops mid cycle . Warm water dispensed in manual diagnostics and completed a auto verification cycle. Replacing control in attempt to solve the intermittent issue. ; ordrng 1 W11170319 (CONTROL )
Near Webster, NY 14580
Steve
Job Details: 07/30/2019
REFRIGERATOR WHIRLPOOL WRT318FZDB02 Ordering thermistor and control for erratic temps in refrigerator. ; ordrng 1 W11353813 (CONTROL) and 1 WPW10384183 (thermistor)
Near Webster, NY 14580
David
Job Details: 07/30/2019
REFRIGERATOR KITCHENAID KFIS29BBWH00 "Ice maker fill tube is frozen again. Ordering dualValve, fill tube heater, and facia heater kit. ; rqstng P&A on 1 W10619962 (heater) and 1 WPW10341329 (water valve assy) and 1 WPW10554299 (heater)"
Near Williamson, NY 14589
David
Job Details: 07/30/2019
REFRIGERATOR KITCHENAID KRFC704FPS01 Water will not operate unless pressure is relived by taking out the filter. Ordering water valve ; ordrng 1 W11194380 (valve)
Near Pittsford, NY 14534
Evan
Job Details: 07/30/2019
DISHWASHER KITCHENAID KDFE204ESS1 "Customer stating door will not shut properly. Upon inspection checked for issue with springs and door cable. Discovered that hinges are causing issue hinges have become bent causing issue with door shutting. Ordering hinges. ; ordrng 2 8194001 (DOOR STRING )s and 2 WP8270020 (SPRING )s and 1 WP8534853 (HINGE RIGHT ) and 1 WP8534854 (HINGE LEFT ), dspstn on spec-tagged invntry: 1 WPW10653840 LATCH"
Near Webster, NY 14580
David
Job Details: 07/30/2019
DRYER MAYTAG MEDB766FW0 Speaker on the UI has failed ordering console ; ordrng 1 W11042482 (panel-cntl)
Near Rochester, NY 14609
Evan
Job Details: 07/30/2019
WASHER WHIRLPOOL WTW4850HW1 Customer stated that unit did not spin out most recent load that was run. Checked for error codes. Unit was displaying error code f0e5 (off balance load) cleared code and ran test cycle. During test cycle could hear motor running but basket was not moving. Discovered that pulley was loose causing belt to come detached from pulley. Tightened pulley and ran test cycle again. Unit tested good
Near Macedon, NY 14502
Evan
Job Details: 07/30/2019
RANGE WHIRLPOOL WFG525S0HV1 Customer stated the unit would not light during bake cycle. Upon inspection discovered that Ignitor for the bake element was failing to spark. Replaced ignitor. Ran test bake cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 WP9758079 IGNTR-OVEN
Near Webster, NY 14580
Steve
Job Details: 07/30/2019
DRYER MAYTAG LDG7334AAM Found squeaky rollers and idler. Ordering both rollers and idler. ; ordrng 2 12001541 (bearing & roller asy)s and 1 WP6-3037050 (pulley)
Near Geneva, NY 14456
Steve
Job Details: 07/30/2019
WASHER WHIRLPOOL WTW5840BW0 Found hub was to holding basket in place removed hub and found gear on transmission is damaged. The transmission is also very loud. The cost of repair will put weigh new machine. ; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR
Near Victor, NY 14564
Steve
Job Details: 07/30/2019
MICROWAVE GE JT9656509330 Found tray rollers was broken at slot that fits to motor causing it not to turn. Replaced roller and turntable worked as expected.
Near Pittsford, NY 14534
Steve
Job Details: 07/30/2019
REFRIGERATOR WHIRLPOOL WRS571CIDM01 Replaced door for broken wire harness. The door tests good.
Near Rochester, NY 14607
Steve
Job Details: 07/30/2019
RANGE WHIRLPOOL AGG222VDW2 Replaced the orifice holder for lines broken causing gas leak. The unit is in basement and not hooked up to gas. Could not test.
Near Hilton, NY 14468
David
Job Details: 07/30/2019
OVEN JENN AIR JDS1750ES0 Replaced keypad due to inconsistent temps and a keypad error. Customer to monitor temps
Near Scottsville, NY 14546
Dave
Job Details: 07/30/2019
WASHER WHIRLPOOL GHW9100LW2 "Washer leaking from bellow , quoted customer. Customer will decide if they want to fix the unit ."
Near Hilton, NY 14468
David
Job Details: 07/30/2019
DRYER WHIRLPOOL WED85HEFW1 Ran dryer to check forNoises. Could not find any abnormal noises. Unit cycling properly
Near Hilton, NY 14468
Shaiman
Job Details: 07/30/2019
WASHER WHIRLPOOL WTW4955HW0 Replaced control & calibrated. Repair successful.
Near Rochester, NY 14610
Dave
Job Details: 07/30/2019
REFRIGERATOR WHIRLPOOL WRF535SWHV00 Freezer door not shutting all the way . Shimmed the left side of T bracket with stainless steel washers . Reheated door gasket . Door is now sealing as expected.
Near Rochester, NY 14618
Dave
Job Details: 07/30/2019
DRYER AMANA NED7200TW Replaced thermistor due to not heating . Cleaned lint trap area because the lint trap would not go down all the way and was not catching the lint . Cleaned some of the inside of the dryer . Tested unit tested good .
Near Rochester, NY 14611
Dave
Job Details: 07/30/2019
REFRIGERATOR KENMORE 25368972802 Checked refrigerator temperatures it was -7 in the freezer and 28 in the fresh food section. That was with the temperature knob turned all the way up . Unit tested good .
Near Rochester, NY 14621
Dave
Job Details: 07/30/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Different issue from previous call . Customer now experiencing freezing items on top shelf by damper . Have customer adjust temp settings to two lights on the freezer and three on the fresh food . Customer will then monitor. If problem persists they will try two and two on both settings .
Near Pittsford, NY 14534
Evan
Job Details: 07/30/2019
WASHER MAYTAG MVWB750WQ1 "While in home servicing dryer customer asked for washer to be inspected. Discovered that bearing was failing on washer causing howling sound while in spin. Bearing needs to be replaced. Used bearing kit and Replaced bearing ,drive shaft and seal. Ran test cycle unit tested good No service call fee due to just servicing dryer 1 week prior ; dspstn on spec-tagged invntry: 1 W10435302 BEARING"
Near Rochester, NY 14612
Shaiman
Job Details: 07/30/2019
WASHER WHIRLPOOL WTW5000DW2 "Customer concerned about a noise, best described as “a plane taking off” when unit is draining. Put unit into manual diagnostics and demonstrated multiple functions for the customer in an attempt to pinpoint what could be causing the issue. High speed spin, agitation, and the drain pump sounded most familiar to the customer, but all sounded like normal operation. Customer mentioned she used the “Casual” cycle option for a regular load of clothes. A sound sample provided on a cassette tape recorder sounded as if the unit was trying to spin with excessive weight in the drum. Recommend customer to try using the “normal” cycle option for typical loads of laundry. Unit testing good."
Near Rochester, NY 14617
David
Job Details: 07/30/2019
DISHWASHER WHIRLPOOL WDT720PADM3 Reconnected pump that was not fully seated and leak tested unit. Unit tested good.
Near Rochester, NY 14617
David
Job Details: 07/30/2019
RANGE FRIGIDAIRE FGES3065PFH Replaced cracked cooktop. Unit tested good after install
Near Rochester, NY 14626
David
Job Details: 07/30/2019
DISHWASHER MAYTAG MDB8959SFZ0 Checked unit for not cleaning found detergent pod in dispenser that did not dissolve. Unit did not fill until float was adjusted. Found open float switch error in diagnostics. Unit is now filling normally. Customer toMonitor
Near Rochester, NY 14622
Shaiman
Job Details: 07/30/2019
WASHER MAYTAG MVWC415EW1 Replaced shield and tested spin. Repair successful.
Near Churchville, NY 14428
Dave
Job Details: 07/30/2019
REFRIGERATOR WHIRLPOOL WRS321SDHV01 Freezing on the top seal of the unit . Turned temperatures down . Turned the freezer down one notch underneath the check mark so two led lights and fresh food on three led lights . Customer will monitor. If customer is experiencing same issue to try two and two on both settings .
Near Rochester, NY 14626
David
Job Details: 07/30/2019
RANGE WHIRLPOOL MGR8800FZ0 Replaced ignitor that was loosing its ground. Unit tested good after install; dspstn on spec-tagged invntry: 1 WPW10701462 HARNESS-INSULATED
Near Rochester, NY 14609
Steve
Job Details: 07/30/2019
REFRIGERATOR MAYTAG MRT519SZDH00 Replaced evaporator for low charge. Repair covered under appliance tec warranty.
Near Churchville, NY 14428
Dave
Job Details: 07/30/2019
REFRIGERATOR WHIRLPOOL WRF535SMHW00 Found the freezer had frost build up and the light switch was frozen.tested unit in diagnostics. Evap fan is working . Thermistors tested good .tested heater . Tested good . Did find some moisture on the mullion the humidity control was off . Turned on . Reheated door gaskets and made sure unit was shutting . Unit tested good .
Near Rochester, NY 14612
David
Job Details: 07/30/2019
REFRIGERATOR WHIRLPOOL WRF954CIHM00 Replaced torn gasket that was not sealing. Unit tested good
Near Pittsford, NY 14534
Evan
Job Details: 07/30/2019
WASHER MAYTAG MVWB765FW3 Customer stating that unit is still making clicking noise. Ran cycle while in home and waited to hear noise customer was referring to. Customer pointed out noise to tech after hearing during cycle. Clicking that customer is referring too is clutch engaging into agitate and spin. This noise is normal. Unit testing good otherwise
Near Rochester, NY 14618
Steve
Job Details: 07/29/2019
RANGE WHIRLPOOL WEG730H0DB0 Replaced front and middle orifices for burning under holders. Same result. Rescheduling to call manufacturer tech line. ; schdld next appmnt for 7/29 MON !
Near Walworth, NY 14568
Steve
Job Details: 07/29/2019
DISHWASHER KITCHENAID KDTE204DSS1 Replaced tub motor and sensor for leaking. While reassembling parts I found drain pump does not fir securely to sump. Ordering both. Door is not closing tightly. Ordering upper rack rails. And left adjuster has broken tab. Ordering adjuster. ; ordrng 1 WPW10455260 (pump&motor) and 1 WPW10531320 (pump-drain) and 1 WPW10546503 (adjuster)
Near Rochester, NY 14624
Steve
Job Details: 07/29/2019
REFRIGERATOR WHIRLPOOL GB2FHDXWS04 Found the evaporator not defrosting. Removed all frost. Ordering control board. Cleaned coils that were plugged ; ordrng 1 WPW10503278 (JAZZ BOARD)
Near Rochester, NY 14618
Steve
Job Details: 07/29/2019
DRYER KENMORE 110.869841 Replaced blower fuse for open fuse. Removed lint from blower housing and vent. Removed as much lint from exhaust vent I could. Recommend customer clean exhaust vent. The dryer tests good. ; dspstn on spec-tagged invntry: 1 661570V BELT
Near Rochester, NY 14618
Steve
Job Details: 07/29/2019
DRYER WHIRLPOOL WED75HEFW0 Replaced harness for erratic operation. The ui and control have already been replaced. Informed customer. Customer will call office for refund on parts.
Near Fairport, NY 14450
Steve
Job Details: 07/29/2019
DISHWASHER WHIRLPOOL WDF540PADB3 Replaced drain hose for not always draining all the water out. The dishwasher tests good.
Near Avon, NY 14414
Dave
Job Details: 07/27/2019
WASHER WHIRLPOOL WFW94HEXW2 Replaced dispenser motor for not working . Did not need harness due to unit working after cleaning contacts on it . Unit tested good .