Service History 107 - Appliance Tec

We serviced a

WHIRLPOOL RANGE

Model AGR6603SFW4

Near Palmyra, NY 14522

Jeremy

Job Details: 03/28/2023

Front burners are too low causing flame to go out when set to low. Adjusted burners so flame stays lit when on low. Advised customer on using proper sized pans based on the burner they are using. Unit checks good.

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Fairport, NY 14450

Jeremy

Job Details: 03/28/2023

Tub ring deformed allowing water to escape tub during wash and fill valve misdirecting water to edge of tub ring. Ordering valve and ring.; ordrng 1 W11038689 (Fill Valve) and 1 W11662156 (Tub Ring)

We serviced a

WHIRLPOOL WASHER

Model Wtw5100hc0

Near Farmington, NY 14425

Jeremy

Job Details: 03/28/2023

Customer unable to pay for service stated rent a center would pay. Unit is leaking from crack in tub and seal on gearcase. Unable to confirm that repair would be paid for. Not ordering any parts.

We serviced a

MAYTAG DRYER

Model MGD7230HW1

Near Shortsville, NY 14548

Jeremy

Job Details: 03/28/2023

"Called techline for repeat issue. Advised to order door switch and harness. Ordering control, harness, door switch, and UI. SR 7736046807; ordrng 1 W11459149 (Harness) and 1 W11551763 (Door Switch) and 1 W11618921 (Control) and 1 W11413567 (UI)"

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Bloomfield, NY 14469

Jeremy

Job Details: 03/28/2023

"Customer stated unit overflowed during bulky wash cycle and could only get it to stop by shutting the water off. Customer stated they no longer feel safe having unit in their home. Ran diagnostic cycle and found that lid will not lock and fill valve is faulty and not always shutting off when deenergized. Ordering control, lid lock and fill valve.; ordrng 1 W11513255 (Fill Valve) and 1 W11626074 (Control) and 1 W11513248 (Lid Lock)"

We serviced a

MAYTAG WASHER

Model MVWB835DW3

Near Irondequoit, NY 14609

James

Job Details: 03/28/2023

Replaced gearcase and calibrated. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 W11393685 GEARCASE

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Baldwinsville, NY 13027

Chuck G

Job Details: 03/28/2023

"Customer stated the unit not filling with water, start cycle spins and goes right to complete. No water. Found error code f3e2 pressure sensor failure normal, cleared pressure hose and reattached to board. Recalibrated board and retested under normal water comes in and everything runs good"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ0

Near Dansville, NY 14437

Dave F

Job Details: 03/28/2023

"Dishwasher not drying dishes. Water to the dishwasher was not hot enough. Gave customer best wash cycle options. Sensor ,high temp and extended dry. Customer is going to look into the water temp. Heater works In diagnostics and tested good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Rochester, NY 14622

Andres V

Job Details: 03/28/2023

This address is not correct I showed up and it was a business. I called both numbers left a voicemail and waited 15min but never heard back. ; saved tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Rochester, NY 14617

Andres V

Job Details: 03/28/2023

I went to replace water When I took off water connection I turned on water and found that it had very little pressure. I opened valve all the way but could not get a good flow. I informed customer of this and let him know to get plumber to check out why theirs little pressure and then let us know if unit is still not making ice.

We serviced a

WHIRLPOOL DRYER

Model WED5010LW0

Near Perry, NY 14530

Josh Henchen

Job Details: 03/28/2023

"Customer stated dryer is making a thumping sound during spin. Checked and found idler pulley worn/damaged. Used repair kit and tested, all functions as expected. Dryer checks good.; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Rochester, NY 14612

James

Job Details: 03/28/2023

Unit intermittent to start cycle. Lid lock not going all the way in to lock. Adjusted unit and recalibrated unit functions properly.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Webster, NY 14580

Andres V

Job Details: 03/27/2023

Customer stated unit was giving him F8E4 error code for flood switch activated. I diagnosed unit found water in drip tray. I cleared out tray and started a normal cycle and watched for leaks. I did not see any water leaking onto tray. I cleared error codes and explained to customer what error code meant and what to do if it happened again. ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

WHIRLPOOL DISHWASHER

Model MDB4949SHZ1

Near Webster, NY 14580

Andres V

Job Details: 03/27/2023

"Customer stated that unit is still having same issue. James suggested replacing the pump and control board. Pump is under the ten year warranty. I gave customer a quote for control and labor on both parts. They want to think about repair if it's worth it. If customer calls back order WPW10591570, W11225084"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ06

Near Webster, NY 14580

Andres V

Job Details: 03/27/2023

"Customer stated unit was making a buzzing sound. I diagnosed unit found compressor was seized, their is a service pointer for this issue (w11634348). Unit needs new compressor. ; ordrng 1 W11504415 (8.5/8 Lok ring) and 1 W11504431 (7/5 Lok ring) and 1 W11506619 (8 Lok ring) and 1 W10913906 (Process tube) and 1 W11370574 (Compressor) and 1 W11504433 (6/4 lok ring) and 1 W11504447 (5/6 Lok ring) and 1 WPW10662129 (Start device) and 1 WPW10197428 (Capacitor)"

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Penfield, NY 14526

Andres V

Job Details: 03/27/2023

"Customer stated unit would not start unit would just hum. I diagnosed unit found connection to the capacitor broke off. I talked to customer and asked them if they wanted a new harness but I would have to order it or I could splice it and use connectors. Customer wanted unit back up and running today so used connectors. I tested unit, washer is now working properly. ; dspstn on spec-tagged invntry: 1 W11395618 CAPACITOR"

We serviced a

MAYTAG DISHWASHER

Model MDB8959SFZ4

Near Penfield, NY 14526

Andres V

Job Details: 03/27/2023

"I replaced the UI. Tested it, unit is working properly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Syracuse, NY 13215

Chuck G

Job Details: 03/27/2023

"Customer stated that he is hearing a knocking noise from the unit. I was able to duplicate the issue and determined that the noise was refrigerant running through the system. Evacuated refrigerant, vacuumed down unit to 479 microns-42 minutes. I charged unit with 54 grams of R600. Unit is much quieter but you can still hear the refrigerant going through the system- normal operation. Unit tested good. Called tech line SR#7736043070"

We serviced a

MAYTAG WASHER

Model MVWB835DW3

Near Manlius, NY 13104

Chuck G

Job Details: 03/27/2023

"Replaced entire gear case assembly with stator,rotor, and clutch. Recalibrated the machine and ran diagnostics no return codes and everything tests good"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Jamesville, NY 13078

Chuck G

Job Details: 03/27/2023

Installed new drawer with uiboard. Confirmed all functions are working normal after install. Everything works normal

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Syracuse, NY 13203

Chuck G

Job Details: 03/27/2023

"Customer complaint the washer is very loud when operating. Ran diag test and found code f7e1 motor speed fault and extreme loud noise during agitation and spin modes. Found belt half detached and cut into protective bottom cover. The bolt holding the cam in place was gone. Replaced cam assembly, and tub hub. Retested and recalibrated the unit no more loud noise and everything functions normal.; used 1 W10721967 (CAM), and 1 W10528947 (Hub assembly) from stock"

We serviced a

KITCHENAID RANGE

Model KSIB900ESS2

Near East Syracuse, NY 13057

Chuck G

Job Details: 03/27/2023

"Customer has issues using the oven, we explained how to use multiple functions including clock features, control locks, and how to operate bridge use. Tested oven everything works good."

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Fayetteville, NY 13066

Chuck G

Job Details: 03/27/2023

Customer complaint is unit works until final cycle and clothes are not spun out. Diag found error code f7e1 basket speed fault. Issue found bad bad capacitor. Repalcd capacitor and recalibrated the board. Everything works good.

We serviced a

KITCHENAID MICROWAVE

Model KMHS120EBS2

Near Fayetteville, NY 13066

Chuck G

Job Details: 03/27/2023

Called customer on eta for arrival. Upon arrival knocked and ran doorbell no answer. Waited 20 minutes left door tag. ; saved tckt

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW

Near Rochester, NY 14615

James

Job Details: 03/27/2023

Customer purchased new washer and is waiting for delivery

We serviced a

WHIRLPOOL REFRIGERATOR

Model MZD2665HEQ

Near Honeoye Falls, NY 14472

Jeremy

Job Details: 03/27/2023

"Found copper water tubing rattling on machine compartment. Secured water line, unit now running quietly. Advised to keep tall items away from air vent to prevent freezing."

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS5

Near Rochester, NY 14612

James

Job Details: 03/27/2023

"Unit gives heater. Pump, and thermistor error. Tested unit and pump not running. 115v to pump. Quoted repair. ; ordrng 1 Sh15"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HZ08

Near Rochester, NY 14612

James

Job Details: 03/27/2023

Bulb blew and broken off in receptacle. Removed bulb and found power not turning off to socket. Replaced control. Customer replacing bulb.

We serviced a

JENN AIR MICROWAVE

Model JMW2430DP00

Near Spencerport, NY 14559

James

Job Details: 03/27/2023

"Part is pro, glass, finish. Factory is stainless steel. Removed bezel from original panel and installed on new ui. New panel is correct."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB08

Near Brockport, NY 14420

James

Job Details: 03/27/2023

Inspected unit and let unit run for ten minutes. Replaced ff door switch. Unit functions properly.

We serviced a

MAYTAG DRYER

Model MGD6200KW1

Near Canandaigua, NY 14424

Jeremy

Job Details: 03/27/2023

"Dryer excessively loud when running. Found screw lodged in felt seal and drum was rubbing on it. Removed screw, unit checks good.; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HBS03

Near Farmington, NY 14425

Jeremy

Job Details: 03/27/2023

"Called customer and and found out that unit works with filter removed, customer needs new water filter. Problem is not in the refrigerator, problem is caused by customers water supply. Water filters are not covered under warranty."

We serviced a

WHIRLPOOL DRYER

Model MGDB855DC4

Near Rochester, NY 14625

Andres V

Job Details: 03/27/2023

I replaced the water valve for steamp option. Tested it on a diagnostic cycle. Unit is working properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Rochester, NY 14611

Andres V

Job Details: 03/27/2023

Customer stated unit is still not dispensing water or Ice and is leaking. I diagnosed unit found single valve to be leaking at connection. Unit needs new valve. ; ordrng 1 WPW10279866 (Dual valve) and 1 WPW10238100 (Single valve)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS3

Near Rochester, NY 14607

Andres V

Job Details: 03/27/2023

Customer stated unit was not washing. I diagnosed unit found error code for fault wash motor. I replaced the pump and sump then tested unit. Unit is now working properly. ; O-emld tckt

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS5

Near Pittsford, NY 14534

Jeremy

Job Details: 03/27/2023

"Replaced broken spray arm. Ran unit, no leaks found."

We serviced a

WHIRLPOOL RANGE

Model KSGB900ESS0

Near East Rochester, NY 14445

Jeremy

Job Details: 03/27/2023

Replaced faulty control and display boards. Unit checks good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Fairport, NY 14450

Jeremy

Job Details: 03/27/2023

"Fill tube frozen again. Replaced icemaker for no ice production. Unit fills and cycles in diagnostics. Customer to monitor, if problem persists order main control (W11224256)."

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Brockport, NY 14420

James

Job Details: 03/27/2023

Water inlet temp and long fill errors. Cleared codes and ran calibration. Tested valves. Unit functions properly.

We serviced a

WHIRLPOOL WASHER

Model WFW72HEDW0

Near Spencerport, NY 14559

James

Job Details: 03/27/2023

Door locked and f3e1 error. Cleared pressure hose and door opened in diagnostics. Ran rinse and spin successfully. If problem persists order W11031829

We serviced a

WHIRLPOOL RANGE

Model weg745H0Fs0

Near Spencerport, NY 14559

James

Job Details: 03/27/2023

Unit preheats to bake then doesn't shut off. Preheated oven and cancelled several times and couldn't replicate problem. Suspect bake relay is sticking on control. Quoted control. ; ordrng 1 Sh15

We serviced a

JENN AIR COOKTOP

Model JGD8130ADB

Near Rochester, NY 14626

James

Job Details: 03/27/2023

Complaint of lh burner not igniting. Tested all burners and they are functioning properly. Customer is to monitor.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF540CWHZ07

Near Webster, NY 14580

James

Job Details: 03/27/2023

59 autumn leaf trail Webster Fan noise. Stops with door open. No ice. ; schdld next appmnt for 3/28 TUE PM

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Fairport, NY 14450

Jeremy

Job Details: 03/27/2023

"Unit will not drain. Found that drain hose is linked due to the way it was routed. Rerouted drain hose, unit now operating as it should."

We serviced a

JENN AIR DISHWASHER

Model JDB9800CWS2

Near Fairport, NY 14450

Jeremy

Job Details: 03/27/2023

"Unit leaking from left side upper track due to loose screw and warped gasket. Customer requested both tracks be replaced. Replaced tracks and light harness. Unit checks good.; used 1 W11259785 (TRACK), and 1 W11259786 (TRACK) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS1

Near Rochester, NY 14610

Andres V

Job Details: 03/27/2023

Customer stated unit was unit was letting out moisture and building up on the counters. I diagnosed unit found gasket was not sealing correctly. You can see where it's warped and not pushing against door. Unit needs new gasket. ; ordrng 1 W11483553 (Gasket)

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IXBT6

Near Mount Morris, NY 14510

Josh Henchen

Job Details: 03/23/2023

Replaced adjuster per S23010. Tested after installed. Dishwasher checks good.; dspstn on spec-tagged invntry: 1 W10712394 ADJUSTER C RAIL-GREY

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5LHAXWT00

Near Irondequoit, NY 14622

James

Job Details: 03/23/2023

Replaced switch holder and tested dispenser. One year warranty on repair.

We serviced a

MAYTAG WASHER

Model A105

Near Rochester, NY 14625

James

Job Details: 03/23/2023

Unit leaking from sink trap need plumber. Inspected washer would recommend replacing belts as maintenance.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Webster, NY 14580

Josh Henchen

Job Details: 03/23/2023

"Customer stated dishwasher has a small leak from back of unit. Checked and found no codes. Ran diagnostic cycle, all functions as expected, no leaks. Ran normal/hi temp, leak started to form from back right seam of tub. Ordering Tub W11409866.; ordrng 1 W11409866 (Tub)"

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Rochester, NY 14619

Andres V

Job Details: 03/23/2023

"I replaced the heating element, hight temp fuse and thermostat. Tested unit on a timer dry. Unit is heating up now and working correctly."

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Caledonia, NY 14423

Jeremy

Job Details: 03/23/2023

Replaced door seal for leaking and sump and control for wash motor not running. Unit checks good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHB04

Near Rochester, NY 14624

Andres V

Job Details: 03/23/2023

I replaced the freezer door. I used fill ice maker test. Ice maker filled up and is now working properly. Also checked water dispenser and checked for leaks. Unit is now working properly. ; O-emld tckt

We serviced a

WHIRLPOOL OVEN

Model WEG750H0HZ0

Near Churchville, NY 14428

Andres V

Job Details: 03/23/2023

"I replaced the cooling fan. Tested it, unit is now working properly."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ0

Near Churchville, NY 14428

Jeremy

Job Details: 03/23/2023

"Wash motor is not running. Found that motor connection on control was loose causing no voltage to motor. Installed connector properly, unit tested good.; dspstn on spec-tagged invntry: 1 WPW10591570 SUMP & MOTOR"

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS1

Near Webster, NY 14580

Josh Henchen

Job Details: 03/23/2023

Replaced front door panel due to damage by handle. Dishwasher checks good.; dspstn on spec-tagged invntry: 1 W11416792 PANEL

We serviced a

WHIRLPOOL WASHER

Model MVWB865GC1

Near Rochester, NY 14624

Jeremy

Job Details: 03/23/2023

Unit under extended warranty. Customer calling warranty company.

We serviced a

WHIRLPOOL WASHER

Model WFW72HEDW0

Near Spencerport, NY 14559

Andres V

Job Details: 03/23/2023

Customer stated unit kept giving her F3E1 for pressure issue. I diagnosed unit found unit did have a lot of suds. I suggested customer runs a couple washer clean cycle with afresh tablets.

We serviced a

KENMORE REFRIGERATOR

Model 10651189111

Near Rochester, NY 14612

Andres V

Job Details: 03/23/2023

Customer stated unit was not dispensing water or making ice. I diagnosed unit found evap was frozen over causing the reservoir to freeze. I defrosted the evaporator and the reservoir. Customer is trying to get unit to last her a few months before she gets a new one. She has had the defrost sensor replaced twice but another company.

We serviced a

WHIRLPOOL WASHER

Model WFW9250WR01

Near Rochester, NY 14626

Andres V

Job Details: 03/23/2023

I replaced the fill dispenser hose. I tested unit on a diagnostic and watched for leaks. I did not see unit leaking.

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Rochester, NY 14612

Andres V

Job Details: 03/23/2023

"Customer stated that unit is still getting F3E1 error code for fault pressure switch. I called techline and let them know what parts we've replaced, they suggested I replace the pressure hose since that's the last thing we haven't replaced. Theirs no new error codes. SR 7736012655; ordrng 1 W11044559 (Pressure hose)"

We serviced a

KITCHENAID OVEN

Model KODC304ESS01

Near Pittsford, NY 14534

Jeremy

Job Details: 03/23/2023

Customer stated oven caused circuit breaker to trip. Checked all components in diagnostics and inspected all wiring for short. Found no evidence of a short and all components check good. Unable to make circuit breaker trip. Unit operating as expected.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS5

Near Pittsford, NY 14534

Jeremy

Job Details: 03/23/2023

Upper spray arm is broken causing water to spray in wrong direction and leak from the door. Ordering spray arm.; ordrng 1 WPW10498900 (Spray arm)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS03

Near Pittsford, NY 14534

Jeremy

Job Details: 03/23/2023

"Compressor hums for a few seconds and shuts off, unit is not cooling. Called techline for repeat issue, advised that another nitrogen pressure check needs to be done. Get pressures and leak check first. SR7735961339. Ordering compressor, ff evap, access valve and couplers.; rqstng P&A on 1 W11592010 (Compressor) and 1 W11291123 (Evaporator) and 1 W11506635 (Access Valve) and 1 W11504415 (8.5/8 Suction Line) and 1 W11504416 (8.5/6 comp to access valve) and 1 W11506619 (8NK) and 1 W11506620 (8NK evap repair) and 1 W11506621 (6NK) and 1 W11504447 (5/1.8) and 1 W11504424 (8/1.8) and 1 W11504420 (8/6) and 1 W11506623 (5NK) and 1 W11504431 (7/5)"

We serviced a

KITCHENAID MICROWAVE

Model KMBD104GSS01

Near Rochester, NY 14618

Jeremy

Job Details: 03/23/2023

Called techline SR 7736013270 andSafety SR 7735905934. Techline advised that unit must be on dedicated circuit. Verified proper polarity and voltage on circuit. Installation instructions state a dedicated circuit is recommended. Advised customer to contact customer care and safety.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS08

Near Pittsford, NY 14534

Jeremy

Job Details: 03/23/2023

Replaced icemaker for not automatically cycling. Unit checks good.

We serviced a

WHIRLPOOL DRYER

Model WED5100HW3

Near Sherrill, NY 13461

Chuck G

Job Details: 03/23/2023

"Customer states on sensor cycles takes forever to dry. After complete the clothes still come out damp. Timed dry cycle does seem to function normal. Diag uit found no stored codes, found level of unit 1/4 uneven. Readjusted legs.tested unit everything works as it should"

We serviced a

MAYTAG WASHER

Model MVW6500MBK0

Near Canastota, NY 13032

Chuck G

Job Details: 03/23/2023

Customer statesmachine is still making loud clunking sound and that it has continued since last visit. Ran service mode there are no stored codes. Ran test without weight and couldnt duplicate issue. Added towels and rN a normal cycle no issues in beginning. Ran a full cycle to find issue the noise of complaint comes from the drain hose and drain pipe flexing and banging against the wood panel wall. Unit tests normal working condition.

We serviced a

KENMORE WASHER

Model 110.27112600

Near Rochester, NY 14607

James

Job Details: 03/23/2023

Unit leaves water in basket and doesn't spin completely. Unit not draining. Replaced drain pump and unit still not draining fully. Drain stand pipe has no vent. Installed drain hose into sink and it functions properly. Plumbing issue. Didn't charge part. ; dspstn on spec-tagged invntry: 1 WP3363394 PUMP

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ01

Near Rochester, NY 14605

James

Job Details: 03/23/2023

"Replaced valve, icemaker and Shelf. Cycled icemaker and ran dispenser. Unit functions properly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW0W

Near Rochester, NY 14609

James

Job Details: 03/23/2023

New fridge making gurgling noises. Adjusted cap tube and condenser so tubes aren't touching. Noise is normal for this unit. Sounds are refrigerant flowing through system.

We serviced a

WHIRLPOOL WASHER

Model WTW4850XQ1

Near Webster, NY 14580

James

Job Details: 03/23/2023

"Cam worn and made belt shred. Replaced cam and belt and calibrated. Unit functions properly. ; used 1 W10721967 (CAM), 1 Wpw10006384 (BELT), and 1 Sh15 from stock"

We serviced a

KITCHENAID RANGE

Model KSDB900ESS0

Near Rochester, NY 14617

James

Job Details: 03/23/2023

Unit not heating on bake. Bake element melted and shorted control. 117v to element. Need control and bake element. Removed bake element. ; ordrng 1 W10779716 (Element) and 1 Sh15 and 1 W11099784 (Control)

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near Rochester, NY 14613

Andres V

Job Details: 03/23/2023

Customer stated tub ring was peeling. I diagnosed unit checked error codes found one for slow fill. I checked both water valves they're working properly. Unit needs new tub ring. ; ordrng 1 W11662156 (Tub ring)

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ1

Near Churchville, NY 14428

Jeremy

Job Details: 03/23/2023

"Unit will not start a cycle a drain pump continues to run. Found that float was stuck in the up position. Freed float, unit checks good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Ontario, NY 14519

Josh Henchen

Job Details: 03/23/2023

"Customer stated dishes are not clean after cycle. Checked and found F4E3,F7E1. Ran diagnostic cycle, all functions as expected. Ran Normal wash/Hi temp, motor started to just hum after 10 mins. Intermittent sump/motor. Unit needs new Sump and Motor W11025157.; ordrng 1 W11025157 (Sump & Motor)"

We serviced a

WHIRLPOOL WASHER

Model WTW6800WW1

Near Walworth, NY 14568

Josh Henchen

Job Details: 03/23/2023

"Customer stated washer is making a loud noise. Checked and found no error codes. Ran diagnostic cycle, all functions as expected. Ran Drain and spin, gradually keeps getting louder. Unit needs new bearings, customer has decided to purchase new unit."

We serviced a

MAYTAG DRYER

Model MED6230HW2

Near Penfield, NY 14526

Josh Henchen

Job Details: 03/23/2023

"Replaced burnt up terminal and wires. Plugged in dryer and tested, all functions as expected. Dryer checks good."

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Chittenango, NY 13037

Chuck G

Job Details: 03/23/2023

"Compliant the unit fills up with waterand does nothing after that, believes motor has a failure. Confirmed motor is not functioning. Diag confirmed stored code f4e3 wash motor failure.installed new sump assembly and retested. All functions are normal and working normal."

We serviced a

MAYTAG DRYER

Model MEDX700XW1

Near Chittenango, NY 13037

Chuck G

Job Details: 03/23/2023

"Customer issue clothes with brown stains. Verified tub, rollers, heat element, exhaust nothing visible possible for issue. Found door hinges were loose. Performed a vent test and confirmed poor ventilation after discovering unit side wall gets hot. Customer will clean outdoor exhaust. All rollers moved freely and we tightened door hinges and confirmed door shuts normal, unit tested good"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Chittenango, NY 13037

Chuck G

Job Details: 03/23/2023

Customer issue. Unit has rust built around ice maker on the outer door shell. Discovered a scuff mark that removed the anti rust coating. Water from the dispenser over time has created the rust. Attached are visible pictures for viewing. Quoted customer for door replacement customer declined and will get in touch with call kitchen aid.

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Blossvale, NY 13308

Chuck G

Job Details: 03/23/2023

"Customer states that unit is filling with water but wont do anything after that. Diag found stored code f2e1 stuck key. Ran diagnotstics the unit cuts all power as soon as it goes to spin mode. All other functions are normal. Attempted to recallibrate and powercuts off immediately. Installing a shift actuator for a possible dc short and not correct the issue. Unit needs main pcb, ordered part.; ordrng 1 W11603811 (Main pcb), used 1 WPW10006355 (Shift actuator) from stock"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Rome, NY 13440

Chuck G

Job Details: 03/23/2023

Diagnosis found f7e4 and f6e3. Customer stated that water wasnt going in during regular wash cycle but was normal during pre rinse.ran diagnotics cycle everything operated normal. After inspection we found stator bolt loose and removed flooring tile chunk that sat under the rotor. Gearcase looked normal. Reattached the bolt and retested water is now coming in normal. No returns all functions are normal

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Verona, NY 13478

Chuck G

Job Details: 03/23/2023

Called customer to verify arrival time and she canceled service

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHW06

Near Syracuse, NY 13212

Chuck G

Job Details: 03/22/2023

Customer stated uit was frosting up in back of freezer. Unplugged unit and defrosted. Replace fan wire harness due to testing bad. Customer will continue to monitor and will call in if issue persists. Oreperator fan tested good.

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Shortsville, NY 14548

Jeremy

Job Details: 03/22/2023

Customer stated unit will not start. Found that neutral connection on dryer is dead. Checked and found neutral connector on outlet is broken. Advised customer to contact electrician and replace dryer outlet.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS5

Near Cicero, NY 13039

Chuck G

Job Details: 03/22/2023

Installed new upper track roller and installed feed tube assembly. Unable to test due to unit not currently installed and active. Customer will follow up once installed to verify normal working conditions

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAB06

Near Hilton, NY 14468

Dave L

Job Details: 03/22/2023

Replaced shorted fresh food led. Tests ok.; dspstn on spec-tagged invntry: 1 WPW10515058 LIGHT

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Rochester, NY 14612

Dave L

Job Details: 03/22/2023

Replaced valve and control at the same time due to ACU error. Customer to monitor

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IVBL3

Near Rochester, NY 14616

Dave L

Job Details: 03/22/2023

Unit would not run cycles due to a heater error. Ran diagnostics and verified heater operation. Adjusted door latch closure. Customer to monitor.

We serviced a

JENN AIR DISHWASHER

Model JDB9800CWP2

Near Pittsford, NY 14534

Jeremy

Job Details: 03/22/2023

"Spring on dispenser door is broken causing door to to stay closed. Replaced dispenser, unit checks good.; dspstn on spec-tagged invntry: 1 W10861000 DISPENSER"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ1

Near Port Byron, NY 13140

Andres V

Job Details: 03/22/2023

"I installed switch lever on unit. I tested it, unit now fills with water and is working properly. ; dspstn on spec-tagged invntry: 1 WPW10195037 LEVER"

We serviced a

JENN AIR REFRIGERATOR

Model JFFCC72EFP00

Near Pittsford, NY 14534

Jeremy

Job Details: 03/22/2023

"Unit not making ice or dispensing ice and water and display on user interface is blank. Unit is cooling properly. Power cycled unit and everything began operating. Ordering control, UI and ice maker for multiple failures.; ordrng 1 W11086558 (UI) and 1 W11333076 (Control) and 1 W10908387 (Ice maker)"

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Rochester, NY 14616

Dave L

Job Details: 03/22/2023

The wash motor has failed. Quoted for sump. Customer declined to repair.

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE334GPS0

Near Pittsford, NY 14534

Jeremy

Job Details: 03/22/2023

"Lower rack rollers have separated and melted on heating element. Customer requested heater and rollers be replaced. Replaced heater and rollers, unit checks good."

We serviced a

WHIRLPOOL DRYER

Model WED8127LC2

Near Livonia, NY 14487

Josh Henchen

Job Details: 03/22/2023

"Customer stated dryer keeps tripping breaker. Checked and found no error codes. Ran normal cycle, Dryer heated and cycled properly. No damaged wires all switches are working properly. Could not mimic customer complaint, recommended getting breaker replaced. Customer will monitor. Dryer checks good."

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Rochester, NY 14615

Dave L

Job Details: 03/22/2023

Replaced harness and pump due to drain failure. Customer to monitor.

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Caledonia, NY 14423

Josh Henchen

Job Details: 03/22/2023

"Customer stated washer not spinning clothing out properly. Checked and found no error codes. Ran diagnostic cycle, all functions as expected. Hot / cold water was mixed up. Hooked up properly, Ran Drain and spin, all functions as expected. Customer will monitor. Washer checks good."

We serviced a

WHIRLPOOL DRYER

Model MGDC465HW

Near Rochester, NY 14626

Dave L

Job Details: 03/22/2023

The customer has noticed a significant increase in the amount of time it takes to dry clothes. Dryer passed airflow test. Let the unit cycle to check gas coils. Could not replicate failure but the gas valve coils became louder while the dryer ran. Suspecting gas valve or coil issue . ; ordrng 1 W10823508 (Burner assembly) and 1 W10681051 (Thermostat)

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Webster, NY 14580

James

Job Details: 03/22/2023

"Unit not spinning. Hub worn. Replaced hub and calibrated. Unit vibrating due to transmission starting to wear. Customer opt to replace gearcase. ; ordrng 1 W11454734 (Gearcase), used 1 Hub from stock"