We serviced a
WHIRLPOOL WASHER
Model MVW4505MW0
Near Pittsford, NY 14534
Jeremy
Job Details:
01/03/2023
Customer stated unit will not turn on. Customer demonstrated how they would start the unit. Found that they were not pushing hard enough on power and start buttons to make unit respond. Instructed customer on proper start up procedure and that buttons may require a harder push than what they were doing. Unit operates as expected.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Rochester, NY 14618
Jeremy
Job Details:
01/03/2023
Replaced icemaker for no ice production and not cycling when test switch is pressed. Test switch operated correctly and new icemaker cycles. Unit checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Victor, NY 14564
Jeremy
Job Details:
01/03/2023
"Customer stated unit is leaking when water is dispensed. Found water line not clipped into dispenser housing causing water to disperse inside housing. Secured water line properly, unit checks good."
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Cicero, NY 13039
Chuck G
Job Details:
01/03/2023
"Customer stated that unit will not finish a cycle on bulky. No codes. I ran a diagnostic test cycle in which unit operated as intended. I then made sure pressure port and hose was clear of debris. Motor tested good, drain pump tested good. Replaced control and calibrated unit. I explained to the customer about how to load unit and how much HE detergent to use. Unit tested good"
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Cicero, NY 13039
Chuck G
Job Details:
01/03/2023
Customer stated long dry times. After inspecting unit and preforming a air test i discovered that the issue is with the venting going to unit. I cycled unit 5 times successfully. I explained to the customer that the issue is with the vent and it will need to be replaced or cleaned out. Unit tested good
We serviced a
WHIRLPOOL DRYER
Model WED5100HC1
Near Utica, NY 13501
Chuck G
Job Details:
12/29/2022
"Customer stated the unit is not heating. After inspecting unit i found a loose connection on the hi limit thermostat, i reinstalled the connector. I tested unit and unit tested good"
We serviced a
WHIRLPOOL OVEN
Model JJW2830DP00
Near Rochester, NY 14615
James
Job Details:
12/29/2022
F2e1 stuck key. Cleaned touch screen and reseated connections. Error reappears. Need panel. ; ordrng 1 W11236888 (Control) and 1 Sh15
We serviced a
AMANA REFRIGERATOR
Model ART308FFDM10
Near Rochester, NY 14608
Andres V
Job Details:
12/29/2022
Replaced the freezer door on unit. I checked made sure it was sealing correctly.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS
Near Geneseo, NY 14454
Josh Henchen
Job Details:
12/29/2022
"Customer stated dishwasher kept flashing an error code and making a noise. Checked and found F8E4,F10E2,F7E1,F5E1,F9E1. Cleared codes, cleaned out float switch tray and ran diagnostic cycle, all functions as expected. Dishwasher checks good."
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Honeoye, NY 14471
Josh Henchen
Job Details:
12/29/2022
"Customer stated lid lock error and washer seemed to be masking screeching noise. Checked and found F7E1,F7E7. Ran diagnostic cycle, all functions as expected, noticed washering shaking, re leveled and ran diagnostic cycle 2 more times, could not mimic complaint. Customer will record if it happens again. Washer checks good."
We serviced a
KITCHENAID REFRIGERATOR
Model KFXS25RYMS2
Near Rochester, NY 14610
Andres V
Job Details:
12/29/2022
Replaced the drip tray on unit. Customer tried to clean it and run it through dishwasher various times but would not get clean.
We serviced a
MAYTAG WASHER
Model MHW5630HC
Near Canandaigua, NY 14424
Josh Henchen
Job Details:
12/29/2022
"Customer doesn't have a washer that needs service, still waiting for parts on dishwasher repair. Dishwasher was diagnosed on Wednesday 12/27/22. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Canandaigua, NY 14424
Josh Henchen
Job Details:
12/29/2022
"Replaced Motor, Cam, and belt due motor pulley coming off damaging Cam, belt. Ran diagnostic cycle all functions as expected. Washer checks good. Needs new shield due to damage Shield W11409708; ordrng 1 W11409708 (Shield), dspstn on spec-tagged invntry: 1 W11513246 CNTRL- ELEC 1 W10721967 CAM , 1 W11026785 MOTOR- DRIVE , and 1 W11239857 BELT"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Rochester, NY 14621
James
Job Details:
12/29/2022
Replaced igniter and tested bake cycle and preheated. Door is separated. Need panel. ; ordrng 1 W11176456 (Panel) and 1 W11178521 (Name)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Shortsville, NY 14548
Josh Henchen
Job Details:
12/29/2022
"Customer stated dryer not heating. Checked and found heat coming to dryer. Did air flow test which came back bad all dryers. Inspected vent run, atleast 50 ft, took picture of one section. Recommended changing vent run and using a indoor dryer vent kit. Customer will monitor. Dryer checks good."
We serviced a
WHIRLPOOL RANGE
Model GFG464LVS2
Near Rochester, NY 14618
James
Job Details:
12/29/2022
Unit not igniting in bake cycle. Cleaned ground surfaces and adjusted igniter. Tested twice then preheated oven. If problem persists order WP9758079
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Brighton, NY 14618
James
Job Details:
12/29/2022
Unit would just flash sense led when cycle is started. Recalibrated control and tested diagnostics cycle. Tested quick cycle. If problem persists replace control and lid lock.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Rochester, NY 14619
James
Job Details:
12/29/2022
Unit not draining. Removed pump and inspected. Impeller is stripped. Need pump. ; ordrng 1 W11399437 (Pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDW01
Near Rochester, NY 14621
James
Job Details:
12/29/2022
Ff door handle broken off. Door is hard to open. Need handle and adjust gasket. ; ordrng 1 WPW10672333 (Handle)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KBS0
Near Rochester, NY 14624
James
Job Details:
12/29/2022
Unit throwing f8e4. Found slow drip from water line. Tightened water line and performed heater update. Tested unit and found no leaks. ; used 1 W11537778 (Heater) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Spencerport, NY 14559
James
Job Details:
12/29/2022
Unit installed without lower panels or float switch. Bypassed float switch and verified operation. Need panel parts. ; ordrng 1 W11545318 (Panel) and 1 W11550992 (Toe) and 1 W11573704 (Insulation) and 1 W10919858 (Insulation) and 1 W11550169 (Drip pan) and 1 W11545764 (Float)
We serviced a
MAYTAG DRYER
Model MGD4500MW0
Near Rochester, NY 14626
James
Job Details:
12/29/2022
Unit intermittent to heat. Checked vent to outside. Adjusted burner spoon and verified operation. Customer is to monitor. If problem persists replace coils.
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Webster, NY 14580
Andres V
Job Details:
12/29/2022
"Customer stated unit was not cooling in the fresh food section and the freezer as well. When I arrived to home unit was working as intended and it was 37 in the fresh food section and 0 in freezer. Customer says unit will work good for a few hours then start to warm up. I know this model has a defrost issue but I did not see any ice build up on the back wall. Customer says she did see ice build up in the back and thought that was normal. I replaced the Thermistor and they will monitor. One of the evap connections was not staying on well and needs replacing. ; ordrng 1 W11546690 (Acu) and 1 W11314839 (Harness), dspstn on spec-tagged invntry: 1 WPW10384183 THERMISTOR"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ3
Near Rome, NY 13440
Chuck G
Job Details:
12/29/2022
"Customer stated that the units cooktop has a defect. After inspecting unit i found the gasket around the on the cooktop has a gouge in it, replaced cooktop. I also tested the burners and found that the front left burner weak. Ordering front left burner W11517959 and front left switch WPW10434452; ordrng 1 W11517959 (Left front element) and 1 WPW10434452 (Front left infinite switch)"
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Utica, NY 13502
Chuck G
Job Details:
12/29/2022
"Customer stated that the bottom rack wheels have fallen off. No codes. After inspecting unit i found that 4 sets of wheels on the bottom rack have broken off, ordering 4 wheel assemblys WP8268645; rqstng P&A on 4 WP8268645 (Wheel assembly)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Utica, NY 13502
Chuck G
Job Details:
12/29/2022
"Customer stated that water is leaking from inlet valve. I inspected unit i could not duplicate the issue but i found that hose to the water dispenser side of valve was not fully inserted, i removed hose and reinstalled. Unit tested good."
We serviced a
MAYTAG RANGE
Model MER8800FW1
Near Utica, NY 13501
Chuck G
Job Details:
12/29/2022
"Replaced heating element, tested unit and found that unit was not heating. I then replaced the control and tested unit and unit tested good"
We serviced a
WHIRLPOOL DRYER
Model WGD85HEFW0
Near Webster, NY 14580
Andres V
Job Details:
12/29/2022
"Customer stated unit was making a squealing noise. I diagnosed unit found the belt pulley to be making noise. I had a repair kit with me I replaced the pulley, rollers and belt. Put unit back together and tested it. Unit no longer makes noise. ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT"
We serviced a
WHIRLPOOL COOKTOP
Model WFG525S0JS2
Near Palmyra, NY 14522
Andres V
Job Details:
12/29/2022
Customer stated the flame on the burners was too high. I adjusted the flame on all burners to the customers liking.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Macedon, NY 14502
Andres V
Job Details:
12/29/2022
"Customer stated unit does not go into spin. I diagnosed unit checked error codes found F1E2 for motor control fault, F2E1 for stuck key. When I ran a diagnostic cycle unit did spin and also in a manual test mode. I reccomend replacing the ACU ; ordrng 1 W11603811 (ACU)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Fairport, NY 14450
Andres V
Job Details:
12/29/2022
"Customer stated unit would not agitate. I diagnosed unit and found that the actuator arm broke. I tried to move the cam from spin to agitate but it was stuck causing the arm to on actuator to break. I replaced the actuator but need to order a cam. ; ordrng 1 W10721967 (Cam), dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near New Hartford, NY 13413
Chuck G
Job Details:
12/29/2022
"Customer stated F2E2-HMI disconnected. Error code F2E2. Ui tested bad. Replaced UI. Calibrated unit. Ran a diagnostic test cycle in which the unit operated as intended. Unit was not connected to WiFi , i explained the importance of connecting unit to the customer. Unit tested good"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near New Hartford, NY 13413
Chuck G
Job Details:
12/29/2022
Replaced strike and lid lock. Calibrated unit. Ran a diagnostic test cycle in which the unit operated as intended. Unit tested good ; used 1 W11457841 (Strike) from stock
We serviced a
MAYTAG DRYER
Model MED6200KW0
Near Clark Mills, NY 13321
Chuck G
Job Details:
12/29/2022
"Customer stated that unit is not heating. After inspecting unit i found that the voltage going to unit tested bad, dryer is only running on one leg. I explained to the customer that the issue is will the electrical going to unit and he will have to have an electrician look into it. Unit tested good"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Rochester, NY 14618
Andres V
Job Details:
12/29/2022
"Customer stated unit was leaking and also filled to the top. I diagnosed unit checked error codes but did not find any. I the ran a diagnostic cycle but I didn't see water leaking. I tested the fabric softener dispenser but also didn't see water. I then stated a bulky heavy soil cycle. Unit is set to deep water wash, I showed customer and let her know that with that being turned on the basket is going to fill most of the way. I watched the unit fill then wash but I still could not find the source of the leak. I checked underneath unit and saw water spots on the panel that started at the fabric softener. I believe that when the water is going into the tub ring it's overflowing and causing it to leak. ; ordrng 1 W11590590 (Tub ring)"
We serviced a
WHIRLPOOL COOKTOP
Model KSGG700EBS2
Near Pittsford, NY 14534
Andres V
Job Details:
12/29/2022
"I replaced the left side panel, left rear ignitor and the burner. I tested unit, all burners turn on now and are working. I tried to put unit back into the cavity but floor was uneven and I was not able to without help. Daughter of customer said that they would put it back in."
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HZ2
Near Hamlin, NY 14464
Dave L
Job Details:
12/29/2022
Replaced Ignitor due to unit failing re ignite. Left spark module with the customer.tested ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX2FHDXVB04
Near Hilton, NY 14468
Dave L
Job Details:
12/29/2022
"The ice maker module motor is stripped preventing it from completing harvest. Replaced ice maker and bulb. Tested ok. ; dspstn on spec-tagged invntry: 1 D7824706Q ICEMAKER , used 1 8009 (Bulb) from stock"
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Hilton, NY 14468
Dave L
Job Details:
12/29/2022
Adjusted control in its housing so the customer could manipulate settings. Tests ok.
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFZ01
Near Lima, NY 14485
Dave L
Job Details:
12/29/2022
"Replaced evaporator and drier due to a low side leak at the evaporator outlet. Tested ok. ; dspstn on spec-tagged invntry: 2 W11506619 COUPLER BR 8 1 W11506620 COUPLER AL 8X8 , 2 W11506621 COUPLER BR 6 , and 1 WPW10143759 DRIER-UV DYE"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Waterloo, NY 13165
Dave L
Job Details:
12/29/2022
"Found the unit installed in an un heated garage. Heated fresh food section. The compressor turned on and produced a full frost pattern. Unit will need to be in a conditioned space to work properly ; dspstn on spec-tagged invntry: 2 W11506619 COUPLER BR 8 1 W11580057 COMPRESSOR , 1 876765 TUBES-PROCESS , 1 W11109499 DRIER- TUBE , 2 W11504415 COUPLER BR 8.5X8 , 2 W11504416 COUPLER BR 8.5X6 , 2 W11504430 COUPLER BR 7X6 , 2 W11504447 COUPLER BR 5X1.8 , 1 W11506635 VALVE 1/4' , and 2 W11578570 COUPLER"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Farmington, NY 14425
Josh Henchen
Job Details:
12/29/2022
"Customer stated dishwasher flashing F6E1. Checked and found F6E1, tried to reseed connections from board to Ui. F6E1 came back, also noticed film on console peeling. Ordering Control W11462458, UI W11460962 and console W11460908.; ordrng 1 W11462458 (Control board) and 1 W11460962 (Panel/UI) and 1 W11460908 (Console)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Canandaigua, NY 14424
Josh Henchen
Job Details:
12/29/2022
"Customer is unhappy with the amount of time they had to wait and now they will have to wait again.Arrived at customers house and they had the wrong door sent, white LW10721540 instead of stainless. Ordering proper door LW10858417and gasket WPW10460580 with new Hinge W11417064. . ; ordrng 1 LW10858417 (Stainless Steel Door) and 1 WPW10460580 (Gray gasket) and 1 W11417064 (RH Hinge)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Caledonia, NY 14423
Josh Henchen
Job Details:
12/29/2022
"Customer stated dishwasher not filling with water. Checked and found F6E1,F8E2, Ran diagnostic cycle, dishwasher filled with water low whining humming noise from Sump & Motor and wash arms not moving. Customer has opt. to buy new dishwasher."
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Churchville, NY 14428
Dave F
Job Details:
12/29/2022
Replaced ACU and tested unit in diagnostics. Unit tested good.
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Churchville, NY 14428
Dave L
Job Details:
12/28/2022
Replaced control. Unit displays pressure system signal error and UI will not function. Will need another control board. ; schdld next appmnt for 12/29 THU !
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Rochester, NY 14609
Andres V
Job Details:
12/28/2022
Customer stated he tried to start a cycle but it did not start. When I arrived home I was able to start a normal cycle. I then put unit into a diagnostic mode and checked for error codes but did not find any. Unit is working as intended right now. He will monitor and let us know if it happens again. If it does order sump and pump .W11085683; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Perry, NY 14530
Jeremy
Job Details:
12/28/2022
Replaced broken agitator. Unit checks good.
We serviced a
WHIRLPOOL 50#IM 18' FS
Model KUIC18NNZS0
Near Geneseo, NY 14454
Jeremy
Job Details:
12/28/2022
Unit not producing ice. Found that water sensor is not sensing full reservoir and recirculation pump not pumping water to freezing tray. Ordering pump and sensor.; ordrng 1 W11566406 (Recirculating Pump) and 1 Sh15 (Shipping) and 1 WPW10485962 (Sensor)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KPS0
Near Rochester, NY 14625
Andres V
Job Details:
12/28/2022
Customer stated unit would not start a cycle. I diagnosed unit found error code F8E4 for flood switch activated. I cleared the drip tray then started a cycle. Unit now washes and is working properly.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Macedon, NY 14502
Andres V
Job Details:
12/28/2022
Customer stated rack broke so she can't load dishes. Diagnosed unit found the left side rack adjuster broke where it connects to the slide. Had new rack adjuster in my van. I replaced it then had customer test it to make sure she was satisfied. ; used 1 WPW10546503 (Rack adjuster) from stock
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Palmyra, NY 14522
Andres V
Job Details:
12/28/2022
Customer stated the paint was Coming off the inside of drum and he's having paint chips go on his clothes. I examined the drum and saw that when drum was painted it bubbled and cause it to chip. ; ordrng 1 W10545923 (Drum)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Rochester, NY 14618
Jeremy
Job Details:
12/28/2022
Unit is not making ice. Ice maker will not cycle when test switch is pressed. Verified 120 volts at harness connection. Ordering icemaker.; ordrng 1 W11546935 (Icemaker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Webster, NY 14580
James
Job Details:
12/28/2022
"Replaced icemaker. Heater, and fascia. Tested diagnostics and components passed."
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Palmyra, NY 14522
Andres V
Job Details:
12/28/2022
Customer stated unit is not starting after a power surge. I told customer that this unit has a control board and if it shuts down mid cycle it'll have to be canceled and start a new one when power comes back. I showed customer how to cancel cycle and what to do if it happens again.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Webster, NY 14580
James
Job Details:
12/28/2022
Unit not washing. No power to pump. 118 to control. ; ordrng 1 W11227372 (Harness) and 1 W10906426 (Control)
We serviced a
KITCHENAID COOKTOP
Model KICU509XBL00
Near Webster, NY 14580
James
Job Details:
12/28/2022
"Called techline sr7735372924. Rh module blew fuse. Replaced fuse and unit will not power rh side. Need module and elements. ; ordrng 1 W10857232 (Module) and 1 WPW10396549 (Element rr) and 1 W10396547 (Element center) and 2 WPW10396548 (Element lh)s, used 1 Wpwm0805101 (Fuse) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Fairport, NY 14450
Jeremy
Job Details:
12/28/2022
Replaced heater in accordance with special project. Unit checks good.; used 1 W11537778 (ELEMENT) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Webster, NY 14580
James
Job Details:
12/28/2022
Door delivered damaged. Ordering panel. ; ordrng 1 W11461688 (Door) and 1 W11242133 (Console)
We serviced a
MAYTAG REFRIGERATOR
Model MFF2055YEW00
Near Fairport, NY 14450
Jeremy
Job Details:
12/28/2022
Unit has ice build up on bottom of freezer and door doesn't close all the way. Found that defrost drain is plugged. Removed drain restriction and defrosted freezer. Unit checks good.; dspstn on spec-tagged invntry: 1 W11190084 TUBE-DRAIN
We serviced a
ROPER DRYER
Model RED444OVQ1
Near Fairport, NY 14450
Jeremy
Job Details:
12/28/2022
No service needed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Newark, NY 14513
Andres V
Job Details:
12/28/2022
Customer stated unit is working in the freezer but does not cool in the fresh food section. I diagnosed unit found the issue to be the evaporator fan not working. Fan is getting 120v but does not spin. Ordering new fan. ; ordrng 1 WP2315539 (Fan motor)
We serviced a
JENN AIR OVEN
Model JDS1750ES1
Near Williamson, NY 14589
James
Job Details:
12/28/2022
Unit throwing cooling fan error. Cooling fan and convection fan not powering in Diagnostics. Need cooling fan. ; ordrng 1 W11107275 (Blower) and 1 Sh15
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV08
Near Phelps, NY 14532
Andres V
Job Details:
12/28/2022
Installed the new harness in the freezer section. I went to install the ice maker when I noticed that bin was full. I asked customer how it's been and she says since the last repair unit has been making ice constantly so I did not replace the ice maker. ; dspstn on spec-tagged invntry: 1 W11546935 ICEMAKER
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Perinton, NY 14450
Jeremy
Job Details:
12/28/2022
Lid would not unlock and control not sensing lid is closed. Replaced lid latch for faulty lid switch. Unit tested good.; used 1 W11307244 (LATCH) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS04
Near Fairport, NY 14450
Jeremy
Job Details:
12/28/2022
Replaced evap harness and thermistor cover for no defrost and door gasket for being torn. Unit checks good.
We serviced a
KENMORE DRYER
Model 110.87872603
Near Penfield, NY 14526
James
Job Details:
12/28/2022
"Unit loud due to stuck idler pulley. Replaced belt. Rollers, and idler. Unit functions properly. ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT , used 1 4392067 (Kit) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model M1TXEGMYB01
Near Baldwinsville, NY 13027
Chuck G
Job Details:
12/28/2022
Customer stated that unit is not cooling. After inspecting unit i found that the unit has a sealed system leak as the evaporator only has a partial frost pattern. Compressor tested good. Customer is purchasing a new unit instead of repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Baldwinsville, NY 13027
Chuck G
Job Details:
12/28/2022
Customer states that unit is making a load noise. All fans and compressor tested good. I could not duplicate the issue. I asked the customer to take a video of the unit of the noise appears again. Unit tested good
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Cicero, NY 13039
Chuck G
Job Details:
12/28/2022
"Replaced harness, rotor, stator and control. Calibrated unit. Ran a diagnostic test cycle in which the unit operated as intended. Unit tested good."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Kirkville, NY 13082
Chuck G
Job Details:
12/28/2022
"Customer stated that unit is stuck on sensing. Error code F7E4-basket rearrangement failure, F6E3-communication acu cant hear mcu and F7E7-motor didnt reach target RPM. I ran a diagnostic test cycle in which the unit did not shift into a spin. Slider tested bad. Replaced slider . Calibrated unit . Ran a diagnostic test cycle in which the unit operated as intended. Unit tested good ; used 1 W10734521 (Slider) from stock"
We serviced a
JENN AIR COOKTOP
Model JED3430GS01
Near Manlius, NY 13104
Chuck G
Job Details:
12/28/2022
"Customer is concerned about black spots on the elements. After inspecting the unit i discovered that the black spots indicate weak elements. Ordering left front element WPW10251108, right rear element W11517959, , right front element W11171119 and left rear element WPW10342780. ; ordrng 1 WPW10251108 (Left front element) and 1 W11517959 (Right rear element) and 1 W11171119 (Right front element) and 1 WPW10342780 (Left rear)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE254EBL1
Near East Syracuse, NY 13057
Chuck G
Job Details:
12/28/2022
Replaced console and sump assembly. Ran a diagnostic test cycle in which the unit operated as intended. Unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Syracuse, NY 13208
Chuck G
Job Details:
12/28/2022
Customer stated that unit is still leaking and throwing F8E4-float switch. Error code F8E4. After inspecting unit i found that the sump is leaking. Ordering sump assembly W11460945; ordrng 1 W11460945 (Sump assembly)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFW02
Near Syracuse, NY 13209
Chuck G
Job Details:
12/28/2022
Customer stated that she is hearing a strange noise that lasts about 2 minutes randomly. I inspected unit and found all sounds to be normal operation. I could not duplicate the sound that the customer is hearing but after speaking with her i believe she is hearing the defrost cycle. Compressor and fans tested good. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Syracuse, NY 13219
Chuck G
Job Details:
12/28/2022
"Customer states that the basket dropped in the back. After inspecting unit i found that the suspension support on the outer tub broke on the right hand rear. Ordering outer tub W10371566, hub W10528947 and gearcase W11454372; ordrng 1 W10371566 (Outer tub) and 1 W10528947 (Hub) and 1 W11454372 (Gearcase)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Camillus, NY 13031
Chuck G
Job Details:
12/28/2022
"Customer stated that agitator is cracked. No codes. After inspecting unit i found a crack in the Washplate and broken pieces on the agitator. Ordering Washplate W11510461, screw W10752187 and agitator W11614636; ordrng 1 W11510461 (Washplate) and 1 W11614636 (Agitator) and 1 W10752187 (Screw)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHB01
Near Rochester, NY 14623
Dave F
Job Details:
12/28/2022
Ice maker mold is broken and causing water to leak . Ordering new ice maker . Adjusted the door hinge on freshfood as door was hitting freezer . Suggested moving the third shelf drawer to stack on the others ; ordrng 1 W10873791 (icemaker)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Henrietta, NY 14467
Dave F
Job Details:
12/28/2022
All led lights are working right now but If freezer led goes out order W11601310 led and follower service pointer W11460554
We serviced a
WHIRLPOOL RANGE
Model GW397LXUQ07
Near Scottsville, NY 14546
Dave F
Job Details:
12/28/2022
Unit not lighting properly during bake . Replaced ignitor on unit and tested . Unit tested good
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS 0
Near Rochester, NY 14612
Dave L
Job Details:
12/28/2022
Hinge was disconnected at spring. Ordering hinge assembly ; ordrng 1 W11573702 (Hinge)
We serviced a
MAYTAG DRYER
Model MED5630HW1
Near Rochester, NY 14612
Dave L
Job Details:
12/28/2022
Replaced stuck idler.Tested ok. ; used 1 279640 (PULLEY-IDLER) from stock
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HW06
Near Rochester, NY 14616
Dave L
Job Details:
12/28/2022
Replaced door due to crack on strike.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Rochester, NY 14616
Dave L
Job Details:
12/28/2022
Door has no resistance due to broken links. Unit has been foamed into the opening with spray foam. Customer will need to have the unit uninstalled and foam removed before we can attempt a repair. Ordering links. ; ordrng 2 8194001 (Links)s
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Rochester, NY 14626
Dave L
Job Details:
12/28/2022
ReplacedMotor due to an open start winding. Tested ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ
Near Spencerport, NY 14559
Dave L
Job Details:
12/28/2022
Replaced shorted fresh food led module; dspstn on spec-tagged invntry: 1 W11601310 MODULE
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near East Rochester, NY 14445
Andres V
Job Details:
12/28/2022
Installed new suspension rods. Calibrated unit then ran a diagnostic cycle. Unit is working properly now. I informed customer that if unit starts to shake alot and move to pause cycle and move clothes around.
We serviced a
JENN AIR REFRIGERATOR
Model JFC2290REM03
Near Rochester, NY 14618
James
Job Details:
12/28/2022
"Unit intermittent to freeze reservoir. Reservoir at 36, set to 40. Back wall is cold and reservoir is touching it. Replace reservoir and install styrofoam between wall and reservoir. ; ordrng 1 WP2300868 (Union) and 1 W11361728 (Tank) and 1 4388450 (Styrofoam)"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Rochester, NY 14621
James
Job Details:
12/28/2022
Strike broken off. Cant get lid lock to energize. Need both parts. ; ordrng 1 W11394572 (Latch) and 1 W11457841 (Strike)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Rochester, NY 14618
Andres V
Job Details:
12/28/2022
Customer stated unit was not washing dishes. I diagnosed unit found error code F7E1 for wash motor failure. Motor is not recirculating water unit needs new pump. ; ordrng 1 W11416362 (Sump and motor)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Auburn, NY 13021
Josh Henchen
Job Details:
12/28/2022
"Customer stated dishwasher flashing codes. Checked and found F8E4,F9E1,F7E1,F10E2. Cleaned out float switch tray of water. Ran diagnostic cycle, drain ran constantly running due to piece of glass stuck in it. Removed glass and advanced through to fill, Sump and motor not running. Ordering Sump and motor W11416362.; ordrng 1 W11416362 (Sump and motor)"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Auburn, NY 13021
Josh Henchen
Job Details:
12/28/2022
"Replaced Motor due to not engaging to start cycle. During removement of motor, blower wheel broke. Ordering new blower wheel WP694089.; ordrng 1 WP694089 (WHEEL), dspstn on spec-tagged invntry: 1 279827 MOTOR"
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Auburn, NY 13021
Josh Henchen
Job Details:
12/28/2022
"Replaced heating element due to a break in coil causing no heat. Ran diagnostic cycle no codes, Dryer heated and functioned as expected. Dryer checks good."
We serviced a
MAYTAG DRYER
Model MGD6230HW3
Near Auburn, NY 13021
Josh Henchen
Job Details:
12/28/2022
Customer stated previous purchaser ran propane through instead of Natural gas. Checked and found no damage inside unit. Dryer checks good.
We serviced a
MAYTAG DRYER
Model MED5630HC1
Near Geneva, NY 14456
Josh Henchen
Job Details:
12/28/2022
"Customer stated dryer not operating, UI is blank. Checked and found no codes Ui is not selecting options and shows no time. Unit would need a new UI, customer has decided to purchase a new dryer. Mentioned re doing vent run to help with performance."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Canandaigua, NY 14424
Josh Henchen
Job Details:
12/28/2022
"Customer stated no lights coming on when they go to start dishwasher. Checked and found UI unresponsive, 121.3V to dishwasher and control. Unit needs a new UI W11460961.; schdld next appmnt for 1/3 TUE !"
We serviced a
FORD VAN
Model E250
Near Geneseo, NY 14454
Josh Henchen
Job Details:
12/28/2022
Unable to replace tires today due to Mavis internet/network being down. He will call to reschedule.
We serviced a
MAYTAG WASHER
Model MHW8200FC0
Near Rochester, NY 14624
Dave L
Job Details:
12/28/2022
"Door is hard to close due to bent hinge. Attempted to adjust and shim hinge. Was unable to change closure. Washer is operational in its current state. Requesting authorization for hinge, and inner door. I ; rqstng P&A on 1 W11316776 (Inner door) and 1 WPW10208415 (Hinge), ordrng 2 WPW10208398 (Hinge cap)s, rqstng P&A on 1 W10839743 (Bracket)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Rochester, NY 14624
Dave L
Job Details:
12/28/2022
Ice maker thermistor is open. Returning with ice maker. ; schdld next appmnt for 1/3 TUE !
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Scottsville, NY 14546
Dave L
Job Details:
12/28/2022
"Washer enters high spin once powered on and in diagnostics. Ordering control unable to flash; ordrng 1 W11556725 (Control) and 1 W11395618 (Cap), used 1 WPW10006355 (ACTUATOR) from stock"