Service History 102 - Appliance Tec

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMHZ00

Near Rochester, NY 14616

James

Job Details: 03/07/2022

Complaint of grinding noise like compressor is struggling. Unit was off due to power outage now its functioning properly. Suspect incomplete defrost. Customer is to monitor. If problem persists replace freezer thermistor.

We serviced a

WHIRLPOOL RANGE

Model WEE510S0FS2

Near Hilton, NY 14468

James

Job Details: 03/07/2022

Panel has discoloration and swirl marks. Replaced panel and inspected. New panel has scractches all over that were underneath plastic. Reordering panel. Left cooktop; ordrng 2 W10893947 (Console)s and 1 W10893947 (Console)

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2474QF0B

Near West Henrietta, NY 14586

Steve

Job Details: 03/07/2022

"Found the ui start button not responding . Quoted for ui. ; rqstng P&A on 1 117512430 (Ui), ordrng 1 Sh15 (Shipping)"

We serviced a

ROPER DRYER

Model RED4640YQ1

Near Fairport, NY 14450

Dave F

Job Details: 03/07/2022

Roller was seized up . Replaced rollers . Tension pulley and belt . Tested unit. . Tested good ; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT

We serviced a

JENN AIR MICROWAVE

Model JMC8130DDS

Near Fairport, NY 14450

Dave F

Job Details: 03/07/2022

Found the resettable fuse was popped .ordering fuse . Hinges on oven door are not holding the door anymore . Ordering hinges and bulb. ; ordrng 1 WP71002286 (breaker- c) and 1 12002489 (hinge) and 1 W10886919 (lmp-basles)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Macedon, NY 14502

Dave F

Job Details: 03/07/2022

"Unit has no error codes . There is rust happening inside the unit on the door. Soap dispenser, utensil rack . When you clean it off it comes back.. sump has already been replaced . Racks are good .Called techline SR 7733115982 techline said there is nothing that I can replace to fix the issue . Customer needs to contact lowes ."

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HZ1

Near Victor, NY 14564

Dave F

Job Details: 03/07/2022

Replaced main harness for being burned . Tested unit . Tested good .

We serviced a

WHIRLPOOL WASHER

Model WTW4616FW

Near Auburn, NY 13021

Chuck

Job Details: 03/07/2022

Customer stated that unit takes 30 minutes to fill. Found error code F8E1- long fill. Ran a diagnostic cycle and the water pressure was very low going into the unit. Customer stated that they have had water pressure issues. Problem is with customers water pressure from the water pump. Unit tested good

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Victor, NY 14564

Chuck

Job Details: 03/07/2022

"Replaced heater, left old heater with customer. Unit tested good ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near North Chili, NY 14514

Chuck

Job Details: 03/07/2022

"Tested unit with door latch and the problem still existed. I still could not get into the diagnostic menu. Problem is with UI. Ordering UI W11478526; ordrng 1 W11478526 (UI), dspstn on spec-tagged invntry: 1 W11394572 DOOR LATCH and 1 W11419171 CONTROL"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Rochester, NY 14624

Chuck

Job Details: 03/07/2022

"Customer stated that unit would shut off after sensing. Found Code F7E4 - basket re-engagement failure. I could not get the unit to go into a spin. I inspected the basket and its moving freely. Ordering gearcase, clutch, rotor and slider. ; ordrng 1 W11423759 (Gearcase) and 1 W10734521 (Slider) and 1 W10915701 (Rotor) and 1 W10754448 (Clutch assembly), dspstn on spec-tagged invntry: 1 W11165546 VALVE"

We serviced a

KENMORE DRYER

Model 110628421101

Near Rochester, NY 14618

Chuck

Job Details: 03/07/2022

"Dryer not heating. Incoming voltage is correct, dryer vent is clear. Heating element tested bad. Ordering element WPL279838; ordrng 1 WPL279838 (Heating element)"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Fairport, NY 14450

Chuck

Job Details: 03/07/2022

"Customer stated that unit was leaking, turned water on and discovered that the water valve is stuck open causing the dishwasher to fill without power being applied causing the unit to overflow onto the floor. Customer has concerns that there is water damage to his hardwood floor. Ordering water valve W11175771; ordrng 1 W11175771 (Water valve)"

We serviced a

WHIRLPOOL WASHER

Model MVWX500BW0

Near Ontario, NY 14519

James

Job Details: 03/03/2022

"Unit intermittent to stop before final spin. Found gearcase is leaking oil on belt causing belt to slip. Need gearcase and belt. Customer opted not to repair; used 1 WPW10006384 (Bel), and 1 W11454372 (Gear) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Ontario, NY 14519

James

Job Details: 03/03/2022

Customer needs to reschedule ; ordrng 1 W11568793 (Harness)

We serviced a

KITCHENAID RANGE

Model KSGG700EBS2

Near Ontario, NY 14519

James

Job Details: 03/03/2022

Lf burner not igniting. Orifice completely blocked. Attempted to clean orifice. Installed orifice from lr and verified operation. Need lp conversion kit; ordrng 1 W11436985 (Orifice)

We serviced a

WHIRLPOOL OVEN

Model WFG775H0HZ1

Near Penfield, NY 14526

James

Job Details: 03/03/2022

Replaced control and temp sensor. Set unit to 350 and tested with 2 thermometers. Temp ranging from 345-360. Unit functions properly.

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC0

Near Rochester, NY 14621

James

Job Details: 03/03/2022

Unit has stuck key error and ui unresponsive. Need control and ui. Unit needs W11543996 and W11478519

We serviced a

WHIRLPOOL WASHER

Model MVWB725BW0

Near Rochester, NY 14609

James

Job Details: 03/03/2022

Talked to customer and they believe lid lock is broken and wants to reschedule. Quoted lid lock replacement and customer denied repair

We serviced a

WHIRLPOOL OVEN

Model WGE745C0FS00

Near Irondequoit, NY 14617

James

Job Details: 03/03/2022

Broiler melted in lower oven and burned a hole in oven liner. Called techline sr7733095135. They said for customer to contact trade care team for further help. 866-698-2538

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW08

Near Spencerport, NY 14559

Steve

Job Details: 03/03/2022

Replaced ice maker for open thermistor.

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Rochester, NY 14616

James

Job Details: 03/03/2022

"Replaced gearcase, actuator, belt and cam. Hub was missing retainer clip. Replaced hub. Calibrated and ran diagnostics cycle successfully. ; dspstn on spec-tagged invntry: 1 W10721967 CAM , used 1 W10528947 (Hub) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT108FZDM07

Near Brockport, NY 14420

Steve

Job Details: 03/03/2022

Replaced. Other doors for rust on finish

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Brockport, NY 14420

Steve

Job Details: 03/03/2022

Replaced inverter for dead inverter and not starting compressor.

We serviced a

WHIRLPOOL FREEZER

Model WRS321SDHW1

Near Hilton, NY 14468

Steve

Job Details: 03/03/2022

Added perma gum around fill tube to stop water from dripping onto evaporator fan. Removed ice and the fan is no longer noisy.

We serviced a

FRIGIDAIRE RANGE

Model FGGF3054MWE

Near Hilton, NY 14468

Steve

Job Details: 03/03/2022

Ordering igniter for not baking . ; ordrng 1 316489403 (Igniter) and 1 Sh15 (Shipping)

We serviced a

MAYTAG MICROWAVE

Model MMV4206FZ3

Near Hilton, NY 14468

Steve

Job Details: 03/03/2022

"Replaced door switches for open close errors an lights flickering. ; used 1 W11244490 (Interlock), and 1 Sh15 (Shipping) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Greece, NY 14626

Steve

Job Details: 03/03/2022

Replaced bezel that was broken during repair.

We serviced a

GE WASHER

Model GTW465ASN1W

Near Rochester, NY 14612

Steve

Job Details: 03/03/2022

Found the gearcase is leaking oil. Attempted to remove agitator and it will not budge. Quoted for gearcase and agitator. ; rqstng P&A on 1 WH43X31239 (Agitator base) and 1 WH43X31240 (Auger) and 1 WH03X29607 (Transmissiobn)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHB00

Near Rochester, NY 14624

Steve

Job Details: 03/03/2022

"Ice maker worked in diagnostics. The fill tube is frozen. No power to fill tube heater. Ordering control. ; ordrng 1 W11212392 (Control), dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY"

We serviced a

MAYTAG WASHER

Model MVW6230HW1

Near Weedsport, NY 13166

Chuck

Job Details: 03/02/2022

"Replaced control, calibrated unit , ran a diagnostic test cycle in which the unit operated normally. I helped the customer download app and connect unit to the WiFi. Unit tested good"

We serviced a

WHIRLPOOL DRYER

Model WED9470WW1

Near Victor, NY 14564

Chuck

Job Details: 03/02/2022

Replaced heating element. Unit tested good

We serviced a

WHIRLPOOL WASHER

Model MAH8700AWW

Near Penfield, NY 14526

Chuck

Job Details: 03/02/2022

"Customer stated that unit was making a thumping sound. I inspected the drum and it was moving freely, unit needs a inner and outer drum. I explained to the customer that the parts needed for repair are no longer available. Customer is going to purchase a new unit"

We serviced a

KITCHENAID RANGE

Model KSGG700EBS2

Near Marion, NY 14505

Chuck

Job Details: 03/02/2022

Customer stated that paint was chipping on the bottom oven pan. I inspected the unit and discovered that the bottom oven pan is warping and it causing the paint to chip. Ordering bottom oven pan WPW10211368; ordrng 1 WPW10211368 (Bottom oven pan)

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Newark, NY 14513

Chuck

Job Details: 03/02/2022

Customer stated that unit was leaking from the third level track mount. After inspecting the mount i discovered that the right side track mount is missing a washer. Ordering right side track mount W11580025; ordrng 1 W11580025 (Right side track mount)

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM404KPS0

Near Newark, NY 14513

Chuck

Job Details: 03/02/2022

"Replaced console, verified that unit was working properly. Unit tested good"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Lyons, NY 14489

Chuck

Job Details: 03/02/2022

"Replaced oven door panel , unit tested good"

We serviced a

MAYTAG REFRIGERATOR

Model MFF2558FEZ01

Near Sodus Point, NY 14555

James

Job Details: 03/02/2022

Bail arm came out of icemaker motor. Reinstalled arm and cycled icemaker. If problem persists replace W10884390

We serviced a

WHIRLPOOL OVEN

Model WFG525S0JS1

Near Avon, NY 14414

Dave F

Job Details: 03/02/2022

Oven temp running 310 degrees . . Calibrated unit up 25 degrees unit is now 345 . Unit tested good .

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Sodus Point, NY 14555

James

Job Details: 03/02/2022

Unit back flowing water into tub when not in use. Tested drain pump. Adjusted drain hose so there is a loop to prevent backflow. Customer is to monitor. If problem persists replace W11219380 and W10906426

We serviced a

SAMSUNG DRYER

Model DVE45T3400P/A3

Near Rochester, NY 14605

Steve

Job Details: 03/02/2022

Replaced idler for bearing going bad causing chirping sounds.

We serviced a

MAYTAG WASHER

Model MVWC415EW0

Near Rochester, NY 14616

Steve

Job Details: 03/02/2022

Found agitator came loose. Fastened agitator. If problem persists it will need agitator and bolt.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ1

Near Hilton, NY 14468

Steve

Job Details: 03/02/2022

Ordering drain pump for not draining. ; rqstng P&A on 1 WPW10348269 (Drain pump)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KFIS29BBMS02

Near Fairport, NY 14450

Dave F

Job Details: 03/02/2022

Unit not cooling in freezer section . Freshfood is good . Ran 3 way valve test freezer evap frosted up . Checked pressures 30 psi on low side and 146 on high . Suction line frosts up unit is overcharged. Let some refrigerant out to get pressures to where they are supposed to be unit equalized to 21 psi . . Pressures are now where they are supposed to be customer will monitor if problem persists suggested to look into a new unit .

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Brockport, NY 14420

Steve

Job Details: 03/02/2022

Ordering adjusters for top rack adjusters broken. ; rqstng P&A on 1 W10712395 (Adjusters)

We serviced a

WHIRLPOOL OVEN

Model WGG745S0FS02

Near Sodus, NY 14551

James

Job Details: 03/02/2022

Upper bake not working. Found igniter broken. Replaced igniter and tested. Unit functions properly. ; used 1 12300035 (Igniter) from stock

We serviced a

WHIRLPOOL WASHER

Model WFW94HEXL2

Near Rochester, NY 14618

Dave F

Job Details: 03/02/2022

Replaced water valve and bellow for leaking . Tested unit in diagnostics unit tested good.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DWH5

Near Williamson, NY 14589

James

Job Details: 03/02/2022

Replaced control and pump. Tested diagnostics cycle and verified operation of pump and heater. ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Williamson, NY 14589

James

Job Details: 03/02/2022

Replaced control and tested in diagnostics. Recalibrated and verified operation. Unit has a drain hose extension installed that kinks where it goes into drain pipe. Recommend correcting hose.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHW0

Near Farmington, NY 14425

Dave F

Job Details: 03/02/2022

Replaced sump and tested in diagnostics. Unit tested good . ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Rochester, NY 14612

Steve

Job Details: 03/02/2022

Customer as concerned about water left in soap dispenser after load. This is normal operation. Tested washer in diagnostics and it worked as designed. The washer tests good.

We serviced a

MAYTAG WASHER

Model MHW8200FCU

Near Spencerport, NY 14559

Steve

Job Details: 03/02/2022

Cleaned drain pump clean out for long drain errors.

We serviced a

KITCHENAID DISHWASHER

Model KDHE404DSS0

Near Webster, NY 14580

James

Job Details: 03/02/2022

"Replaced pump, float switch and float switch gasket. Tested unit and found no issues. One year warranty on repair."

We serviced a

GE OVEN

Model JT912BOF4BB

Near Webster, NY 14580

James

Job Details: 03/02/2022

Door not going back on. Reinstalled door for customer.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ09

Near Rochester, NY 14606

Steve

Job Details: 03/02/2022

Found the start device was not starting the compressor. Put a start device on compressor and it started up and is cooling.

We serviced a

WHIRLPOOL DRYER

Model WGD6120HC0

Near Rochester, NY 14606

Steve

Job Details: 03/02/2022

Replaced broken belt with repair kit for no operation. ; used 1 4392067 (Repair kit) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHV00

Near Farmington, NY 14425

Dave F

Job Details: 03/02/2022

"Ice maker fill tube is frozen fill tube is getting 120 volts to it but the heat ohms open . Unit needs new door LW11026428; rqstng P&A on 1 LW11026428 (dor-fip), states that autho needed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FMDB09

Near Shortsville, NY 14548

Dave F

Job Details: 03/02/2022

"Drain tube frosted up again its possible the ice maker fill tube was pushed to far back and there was water spilling over when filling . Defrosted unit and adjusted fill tube . Unit tested good , if problem persists call techline"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Canandaigua, NY 14424

Dave F

Job Details: 03/02/2022

Replaced belt for feeling loose . Tested unit was making plastic on plastic noise . Found the spot where the cam clicks into the gearcase one was not in . Corrected cam and tested unit . Tested good ; used 1 W11239857 (BELT) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW4800XQ1

Near Rochester, NY 14612

James

Job Details: 03/02/2022

Unit only agitates in one direction. 6ohms through motor with 120v. Spin functions properly. Need motor. Customer going to wait on repair

We serviced a

WHIRLPOOL WASHER

Model WFW92HEFW0

Near Rochester, NY 14608

Chuck

Job Details: 03/01/2022

"Checked stored codes. F5E4 error code -door not opened between cycles, F3E1 water level system error & F1E1 ACU error. Ran a diagnostic test cycle and at the end of the cycle it through the F3E1 code. I inspected the pressure sensor boot and hose , both where free of debris. Ran another diagnostic cycle in which the unit ran normally without throwing any codes. I told the customer is problem continues we will have to order a pressure sensor WPW10448876 or it could possibly be the control W11201293. Unit tested good"

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW2

Near Rochester, NY 14608

Chuck

Job Details: 03/01/2022

"Replaced control , unit tested good"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near North Chili, NY 14514

Chuck

Job Details: 03/01/2022

Customer stated that unit had no power. I could not get into the diagnostic menu to check codes as it kept kicking me out. Ordering door latch W11394572. Its possible the unit also needs a UI W11478526 if door latch doesnt correct the problem ; ordrng 1 W11394572 (Door latch)

We serviced a

WHIRLPOOL WASHER

Model NTW4516FW3

Near Rochester, NY 14623

Chuck

Job Details: 03/01/2022

"Replaced gear case, cam and belt. Unit tested good ; dspstn on spec-tagged invntry: 1 W10721967 CAM"

We serviced a

WHIRLPOOL WASHER

Model WTW4616FW2

Near Rochester, NY 14612

James

Job Details: 02/28/2022

Unit is wringing iut clothes excessively and throwing a lot of lint in drain. No errors. Calibrated and ran diagnostics cycle successfully. Clothes coming out with stains and cant verify if its oil from gearcase. Ordering gearcase and control andwill test after. ; ordrng 1 W11454741 (Gearcase) and 1 W11170645 (Control)

We serviced a

KITCHENAID REFRIGERATOR

Model KFIV29PCMS00

Near Henrietta, NY 14467

Dave F

Job Details: 02/28/2022

"FF evap 5 psi low side and 146 high side freezer-5 low 125 high . Unit took a long time to equalize .replaced freshfood evap with kit and freeze evap . Replaced compressor and installed UV drier and vacuumed unit down passed 500 microns . Recharged unit . Unit is now cooling .; dspstn on spec-tagged invntry: 1 WPW10143759 DRIER-UV DYE 2 W11504423 COUPLER AL 8X2 , 2 W11504424 COUPLER BR 8X1.8 , and 1 W11504433 COUPLER BR 6X4"

We serviced a

WHIRLPOOL WINE COOLER

Model WUB50X24EM

Near Webster, NY 14580

Dave F

Job Details: 02/28/2022

Replaced door and rear thermostat and defrost timer . Customer will monitor unit if problem persists call techline . Door plastic adhesive left marks on stainless and will not come off . Ordering another door W10856841; ordrng 1 W10856841 (door)

We serviced a

GE RANGE

Model JGB635DEK4BB

Near Rochester, NY 14621

James

Job Details: 02/28/2022

Replaced front burner assemblies.

We serviced a

KITCHENAID RANGE

Model KFED500ESS03

Near Penfield, NY 14526

James

Job Details: 02/28/2022

"Replaced rh panel , top, and lf infinite switch. Tested all elements and verified operation."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB08

Near Macedon, NY 14502

James

Job Details: 02/28/2022

Replaced door and adjusted rollers.

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC2

Near Webster, NY 14580

James

Job Details: 02/28/2022

Unit will not unlock and drain pump runs for 30 seconds every time power is cycled. Manually unlocked door and was getting unlock error. Power cycled unit and cleaned pressure hose. Ran diagnostics cycle successfully then retested. Unit functioning properly.

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29BBMS00

Near Penfield, NY 14526

Dave F

Job Details: 02/28/2022

Freshfood evap frosted up . Evap thermistor is under ice but reading . 11.6 ohms thats about 23 degrees .defrosted evap and installed new thermistor. Checked drain tube from back tube is good . Ran test four 3 way valve is working . Changed the defrost mode to basic from adaptive. Unit tested good customer will monitor. If problem persists order W10878993 user interface

We serviced a

WHIRLPOOL DISHWASHER

Model KUDS30IXWH9

Near Rochester, NY 14625

Steve

Job Details: 02/28/2022

Replaced the upper rack adjuster with adjuster kit sent to customer from whirlpool. The dishwasher tests good .

We serviced a

MAYTAG DRYER

Model MDG5500AWW

Near Rochester, NY 14620

Steve

Job Details: 02/28/2022

Replaced ignitor and found the dryer has bad gas valve. The customer is going to replace; dspstn on spec-tagged invntry: 1 279311 IGNITOR

We serviced a

JENN AIR RANGE

Model JDRP548WP03

Near Pittsford, NY 14534

Dave F

Job Details: 02/28/2022

F2E1 stuck key error no other error codes . Tested touch interface in diagnostics and was working with no issues . Error could have been from something getting on it and making it think a button is pushed . Customer will monitor unit

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Rochester, NY 14609

Steve

Job Details: 02/28/2022

Replaced both doors for cosmetic damage on delivery.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Ontario, NY 14519

James

Job Details: 02/28/2022

Leds dead on ceiling. Replaced freezer led and all leds began functioning. ; used 1 W10695459 (Module) from stock

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Ontario, NY 14519

James

Job Details: 02/28/2022

Replaced drain pump and reloctated drain hose from basement to under sink. Tested twice and found no issues.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Irondequoit, NY 14622

Steve

Job Details: 02/28/2022

"Found motor error code . Motor unable to reach rpm And customer complained of burning smell. Ordering gearcase , motor and capacitor. ; ordrng 1 W11454734 (Gearcase) and 1 W11497303 (Motor) and 1 W11428524 (Capacitor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2KHAXVB01

Near Rochester, NY 14621

Steve

Job Details: 02/28/2022

Replaced defrost control for not sending power to defrost heater.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHB04

Near Webster, NY 14580

James

Job Details: 02/28/2022

Replaced filter housing and tested. Problem remains. Found filter housing cover sticks out too far and pushes filter door open. Removed filter housing cover and unit functions properly. Need coverLeveled doors. Cant level them flush without placing shims under rear wheels. ; ordrng 1 W11501035 (Cover)

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DSS5

Near Webster, NY 14580

James

Job Details: 02/28/2022

Rack not sliding in after repair. Rh adjuster not hooked into rail. Customer opted to replace adjuster on other side so both adjusters are new. Replaced kh adjuster and installed rack. Unit functions properly. One year warranty on repair. ; used 1 WPW10546503 (ADJUSTER) from stock

We serviced a

JENN AIR DISHWASHER

Model JDTSS246GP0

Near Pittsford, NY 14534

Dave F

Job Details: 02/28/2022

F8E4 drain pump error . Tested unit in diagnostics unit did drain customer said will not drain after cycle is finished . Drain pump is covered ordering drain pump; schdld next appmnt for 3/4 FRI !

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRR56X18FW03

Near Geneseo, NY 14454

Dave F

Job Details: 02/28/2022

Unit making vibrating noise while running . Found tubing in the back was hitting the rear panel adjusted tubing and secured it . Customer will monitor unit and try to get a video if it does it again.

We serviced a

MAYTAG WASHER

Model MVW6200KW1

Near Rochester, NY 14619

Steve

Job Details: 02/28/2022

Found washer sitting on wet plywood causing out of balance loads. Recommended customer put stone under the washer and make sure legs are stable.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Pittsford, NY 14534

Steve

Job Details: 02/28/2022

Replaced ui for not turning on fill tube heater to ice maker . Defrosted heater and the ice maker is now making ice.

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near West Henrietta, NY 14586

Steve

Job Details: 02/28/2022

Found the drain pump harness had broken and the cover to harness broke on pump. Repaired harness and pump cover. He washer tests good.

We serviced a

MAYTAG WASHER

Model n/a

Near Pittsford, NY 14534

Chuck

Job Details: 02/28/2022

Unit is leaking water. Water is coming from the gear case along with gear cases oil. Customer is electing to purchase a new unit.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Rush, NY 14543

Chuck

Job Details: 02/28/2022

Replaced control. Ran diagnostic test cycle. Unit tested good

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Pittsford, NY 14534

Chuck

Job Details: 02/28/2022

"Unit has F8E4 code. F8F2 & F8E4 error codes found. Removed float switch and made sure drip tray was dry, reinstalled. Ran a diagnostic test cycle with unit ran normally. Unit tested good"

We serviced a

WHIRLPOOL OVEN

Model WOD51EC0HS01

Near Newark, NY 14513

Chuck

Job Details: 02/28/2022

Runaway temps and bottom oven is not working all the time. Ordering control W11261167; ordrng 1 W11261167 (Control) and 1 W11261169 (Control) and 1 W10859573 (Sensor)

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW

Near Camillus, NY 13031

Chuck

Job Details: 02/28/2022

Replaced lid. Unit tested good

We serviced a

WHIRLPOOL DRYER

Model WED9470WW1

Near Victor, NY 14564

Chuck

Job Details: 02/25/2022

Unit not heating. Voltage to unit is good. heating element tested bad. Ordering element WP8544771. ; ordrng 1 WP8544771 (Hearting element)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Canandaigua, NY 14424

Chuck

Job Details: 02/25/2022

"Replaced gearcase, Cam and belt. Ran diagnostic test cycle, Unit tested good ; dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 W11239857 BELT"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW

Near Skaneateles, NY 13152

Chuck

Job Details: 02/25/2022

"unit was locked on spin cycle. Ran diagnostic cycle, ran normally. Unbalanced load code, explain to customer about overloading unit. Inspected drain pump, gear case, actuator, cam & all looked normal. Unit tested good"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHB

Near Baldwinsville, NY 13027

Chuck

Job Details: 02/25/2022

Unit not working. Error code F4E3- wash motor failure. Ordering sump & motor ; ordrng 1 W11085683 (Sump & motor assembly)

We serviced a

MAYTAG WASHER

Model MVW6230HW1

Near Weedsport, NY 13166

Chuck

Job Details: 02/24/2022

"Replaced control and HMI was non responsive, did not transfer data to control. Faulty control. Reordering control W11498803; ordrng 1 W11498803, dspstn on spec-tagged invntry: 1 W11498803 CNTRL- ELEC"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FDAB05

Near Geneva, NY 14456

Chuck

Job Details: 02/24/2022

"Customer stated that the lights inside freezer and refrigerator compartments were not working, i did confirm. I jumped the light in the freezer and the refrigerator light did not come on which indicates that refrigerator led needs to be replaced. I quoted customer for led WPW10515058 $225 but the customer thought that was too much and elected not to repair."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Canandaigua, NY 14424

Chuck

Job Details: 02/24/2022

Called customer and i was asked to reschedule for tomorrow as the customer had somewhere to be at 12:45pm ; dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 W11239857 BELT

We serviced a

WHIRLPOOL WASHER

Model NTW4516FW3

Near Rochester, NY 14623

Chuck

Job Details: 02/24/2022

"Customer stated a squalling noise during spin. I ran a diagnostic test with no codes to confirm noise. I inspected tub, belt , pulley and cam all seemed good. Ran motor without belt to confirm the noise wasnt coming from motor . Ordering gear case, cam and belt ; ordrng 1 W11454741 (Gearcase) and 1 W11239857 (Belt) and 1 W10721967 (Cam)"