We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ06
Near Rochester, NY 14622
James
Job Details: 09/07/2022
Doors are rough feeling and rusting. Shelf broken in ff section. Freezer is developing frost on food. ; ordrng 1 LW10912110 (Door) and 1 WPW10612926 (Badge) and 1 W11577825 (Door) and 1 W11405257 (Shelf)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Syracuse, NY 13219
Chuck G
Job Details: 09/07/2022
Unit had bad heater. Replaced heating element. Left old heater with customer. Unit tested good.
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Syracuse, NY 13219
Chuck G
Job Details: 09/07/2022
"Customer stated that unit is not agitating very much. No codes. I calibrated unit. I ran a diagnostic test cycle in which the unit operated normally. I explained to the customer how the unit agitates, how to load the unit and how much HE detergent to use. Unit tested good"
We serviced a
WHIRLPOOL OVEN
Model WOS92EC0AE
Near Canandaigua, NY 14424
Jeremy
Job Details: 09/07/2022
Replaced blown thermal fuse and verified cooling fan operation. Unit checks good.
We serviced a
WHIRLPOOL WASHER
Model WVWB865GW0
Near Syracuse, NY 13219
Chuck G
Job Details: 09/07/2022
Customer stated that unit is not spinning. F7E5-shifter failure. I noticed that gearcase is leaking oil. Replacing gearcase W11393685 and slider W10734521. Calibrated unit. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Rochester, NY 14610
Ray Benedetto
Job Details: 09/07/2022
"Door not shutting completely and pops open every time water is called for. Unit is receiving water to the ice maker, but not dispensing. When water pressure is lowered, door does not pop open. Unit still does not dispense water. Will need filter housing to fix. Customer will also need to contact plumber to resolve pressure issue.; ordrng 1 WPW10394053 (Filter Housing)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM354DSS4
Near Syracuse, NY 13215
Chuck G
Job Details: 09/07/2022
I called customer to let them know that i was on my way and they informed me that they are replacing the unit with a Bosch and they no longer need service
We serviced a
MAYTAG WASHER
Model MHW5500FC0
Near Pittsford, NY 14534
Ray Benedetto
Job Details: 09/07/2022
Replaced pressure sensor and hose. Tested on Rapid Wash cycle. Drained three times with no errors thrown. Unit operating normal.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Ithaca, NY 14850
Doug Balcom
Job Details: 09/07/2022
Customer states we were supposed to be here last Friday and never showed. Stated home Depot took care of the problem. Cancelled call today.
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW2
Near Pittsford, NY 14534
Ray Benedetto
Job Details: 09/07/2022
"Unit making loud grinding sound when going into spin cycle. Belt and pulley cut into safety guard. Ordering gearcase, wash plate, belt, pulley and safety guard to fix.; ordrng 1 W10902814 (Wash Plate) and 1 W11449840 (Gearcase) and 1 W11026785 (Motor) and 1 W10721967 (Clutch Kit) and 1 WPW10006384 (Belt) and 1 W11409708 (Safety Shield)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Rochester, NY 14624
Dave L
Job Details: 09/07/2022
Replaced valve and housing. Water tested good. Highly recommending that the customer replace push fitting connection to water supply with a brass fitting rates for standing pressure. Left water off due to push fitting.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Ithaca, NY 14850
Doug Balcom
Job Details: 09/07/2022
Customer was not home. No answer at door or on phone. Waited 15 min left door tag. Needs reschedule.; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Canandaigua, NY 14424
Josh Henchen
Job Details: 09/07/2022
Helped DF with washer.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Pittsford, NY 14534
Ray Benedetto
Job Details: 09/07/2022
"Replaced water valve, right front roller. Operating normal."
We serviced a
JENN AIR RANGE
Model JDS1750FS0
Near Elbridge, NY 13060
Chuck G
Job Details: 09/07/2022
When i went to replace the console i discovered that the connector to the board was not firmly inserted. I reinstalled the connector from the control to the console and the UI stated working. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS6NVEXVS01
Near Spencerport, NY 14559
Dave L
Job Details: 09/07/2022
Frost has filled air return preventing cooling in the fresh food section. Found badly torn fresh food gasket. Ordering both door gaskets. Customer will have to defrost air return. ; ordrng 1 2159083 (Gasket) and 1 2159082 (Gasket)
We serviced a
WHIRLPOOL DRYER
Model MED7230HW
Near Aurora, NY 13026
Doug Balcom
Job Details: 09/07/2022
Customer states dryer stopped working does nothing. Found no power on L1 to neutral. Advised customer that they need an electrician.
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS0
Near Seneca Falls, NY 13148
Doug Balcom
Job Details: 09/07/2022
Customer states no heat and hums. Found high voltage transformer humming and magnetron bad. Customer will buy a new unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Rochester, NY 14621
James
Job Details: 09/07/2022
R600 sealed systemCompressor locked at 21amps. Need sealed system. Parts on back order; ordrng 1 W11370574 (Compressor) and 1 W11109499 (Drier) and 2 W11504433 (6\4)s and 2 W11504447 (5\1.8)s and 2 W11506620 (8)s and 2 W11504448 (5\1.8al)s and 1 W11546692 (Evap) and 2 W11504445 (5\4)s and 1 R600 (R600)
We serviced a
MAYTAG DRYER
Model MDE4806AYW
Near Irondequoit, NY 14617
James
Job Details: 09/07/2022
Replaced belt and rollers. Found terminal started to melt at heater. Replaced terminal end. Tested and verified operation. One year warranty on repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Fulton, NY 13069
Chuck G
Job Details: 09/07/2022
Upon replacing freezer gasket and noticed that the top of the frame/cabinet where the door gasket seals to is concave/dented causing the top of the freezer door not to seal. I called tech line and they explained that there is a tolerance and to roll the gasket upward to pop it out and that should help seal it. I heated up gasket and the freezer door sealed. Unit tested good SR 7734533778
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Honeoye Falls, NY 14472
Dave F
Job Details: 09/07/2022
Adjusted the door at the bottom hinge . Unit is now sealing as expected.
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Churchville, NY 14428
Andres V
Job Details: 09/07/2022
"Customer stated unit was making a grinding noise. When I ran a diagnostic cycle twice I did not hear anything unit was working correctly. I checked underneath to see if their was any oil coming from gearcase but I didn't see anything. I checked cam to make sure it was tightened down. I advised customer to get a recording of noise to help us indentify issue.; O-emld tckt , states that autho needed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Hamlin, NY 14464
Dave L
Job Details: 09/07/2022
Replaced console and UI due to cosmetic damage.
We serviced a
MAYTAG RANGE
Model MGR6600FZ1
Near Rochester, NY 14623
Josh Henchen
Job Details: 09/07/2022
"Customer stated bake wouldn't ignite. Checked and found gas coming in but no flame, spark being made at ignitor. Ordering ignitor WPW10333842 and Spark module W11162730.; ordrng 1 W11162730 (MODULE) and 1 WPW10333842 (Ignitor)"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Hilton, NY 14468
Dave L
Job Details: 09/07/2022
Dryer rollers have failed. ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT
We serviced a
MAYTAG DISHWASHER
Model MDB5601AWB
Near Rochester, NY 14624
Andres V
Job Details: 09/07/2022
Customer stated start/cancel button would not work. Diagnosed unit found all the other buttons work except that one. Customer needs a new UI but it is no longer made.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHW
Near Nunda, NY 14517
Jeremy
Job Details: 09/07/2022
Replaced drain pump and control for no drain and tine pivots on upper rack. Unit checks good.; dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN and 1 W11305297 CONTROL
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHV0
Near Scottsville, NY 14546
Jeremy
Job Details: 09/07/2022
"Customer stated dishes are not getting clean. Checked and found wash motor is not running. Verified no broken wires, found control is sending low voltage to wash motor causing motor failure. Ordering control and wash motor. Dispenser door has come off causing improper dispensing of detergent. Ordering dispenser.; rqstng P&A on 1 W11305296 (Control) and 1 W11087376 (Wash Motor) and 1 W10861000 (Dispenser)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Rush, NY 14543
Jeremy
Job Details: 09/07/2022
"Replaced control board, unit still not functioning properly. Found failed user interface board on deli drawer causing failure of DC components. Unplugged user interface and unit functions properly. Ordering user interface. ; ordrng 1 WPW10769076 (User Interface)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204EBL1
Near Fairport, NY 14450
Dave F
Job Details: 09/07/2022
Dishwasher is leaking from the diverter motor on unit and needs new sump . Ordering sump . ; ordrng 1 WPW10605058 (pump&motor)
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Macedon, NY 14502
Dave F
Job Details: 09/07/2022
Unit has physical damage.. cabinet and back panel are crushed .unit is beyond repair
We serviced a
ROPER DRYER
Model RED4640YQ1
Near Fairport, NY 14450
Dave F
Job Details: 09/07/2022
"Unit not heating . Found the vent was clogged . Cleared vent unit started heating if problem persists order WP3387134; dspstn on spec-tagged invntry: 1 279816 CUTOFF-THERMAL 1 279838 ELEMENT , and 1 4392065 REPAIR KIT"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near Rochester, NY 14623
Ray Benedetto
Job Details: 09/07/2022
"Unit has no cooling, all rooms. When testing, relay to compressor buzzes then clicks off. Compressor is seized. Needs sealed system repair. Ordering compressor, drier and Lokrings.; ordrng 1 W11370574 (Compressor) and 2 W11504419 (Coupler 8/7)s and 2 W11504420 (Coupler 8/6)s and 1 W11506635 (Access Valve) and 2 W11490399 (Drier)s and 2 W11506623 (Coupler 5/5)s and 2 W11504448 (Coupler 5/1.8)s"
We serviced a
WHIRLPOOL WASHER
Model WTW8500DW3
Near West Henrietta, NY 14586
Ray Benedetto
Job Details: 09/07/2022
"Replaced console. When plugged unit continuously fills and drains. Need control board to repair.; rqstng P&A on 1 W11095627 (Control Board), states that autho needed"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS2
Near Rochester, NY 14623
Josh Henchen
Job Details: 09/07/2022
"Customer stated dishwashers bottom rack has lost almost all the wheels, not happy with the way it washs.washer. recommended pro wash and hi temp to help with clean. Also told her to stay away from powder based and plant based products. Ordering wheels WPW10195417.; ordrng 4 WPW10195417 (WHEEL)s"
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB10
Near Rochester, NY 14619
Andres V
Job Details: 09/07/2022
Seal was coming off door. Placed seal back in crevis. Seal is on door and not coming off.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT1835VS0
Near Fairport, NY 14450
Dave F
Job Details: 09/07/2022
Bottom of door is catching and making clicking noise . Made some adjustments to the door . Unit no long makes noise
We serviced a
KITCHENAID DISHWASHER
Model KDFE204ESS1
Near Penfield, NY 14526
Jeremy
Job Details: 09/07/2022
Ran diagnostic cycle and found that wash motor does not run. Control has 120 V going to motor. Found no broken wires. Ordering wash motor.; ordrng 1 WPW10605058 (Motor and Sump) and 1 Sh15 (Shipping)
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Rochester, NY 14619
Andres V
Job Details: 09/07/2022
Customer stated unit was not cooling properly. I diagnosed unit found it having a defrost issue. When I put unit into a diagnostic mode and activated heater it did not turn on. I took off panel and used steamer to clear evaporator. Made sure all connections were good while doing that heater turned on and started working. Customer is to monitor unit.
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Liverpool, NY 13088
Chuck G
Job Details: 09/02/2022
"Customer stated that unit stopped at the beginning of cycle. Error code F8E1- long fill. Upon arrival i discovered that the hot water was off and the cold water was barely turned on, i turned on water to unit. I ran a diagnostic test cycle in which the unit operated normally. Calibrated unit. I explained to the customer to leave both water valves on, how to load unit and how much HE detergent to use. I started a normal cycle with a load of laundry and the unit started cycle normally. Unit tested good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Rochester, NY 14616
Dave L
Job Details: 09/02/2022
Replaced sump due to open wash motor. Ran diagnostics to clear heater error. Tested ok. ; dspstn on spec-tagged invntry: 1 W11087376 PUMP&MOTOR
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKB0
Near Rochester, NY 14625
Ray Benedetto
Job Details: 09/02/2022
Replaced console and seal. Needs board.; ordrng 1 W11460962 (User Interface)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Clifton Springs, NY 14432
Doug Balcom
Job Details: 09/02/2022
"Replaced door, console, and vent. Can not run unit as it's not installed yet. Customer will advise if they have any problems once it is installed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Williamson, NY 14589
Andres V
Job Details: 09/02/2022
"Installed new seal and stopper. Tested unit on a normal cycle and did not see any leaks. Unit is working properly. Lost the two clips that hold kickpanel. Ordering two clips, customer says we can just order them to his house and he'll put them on.; ordrng 2 WPW10503548 (Retainer)s"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Canandaigua, NY 14424
Dave F
Job Details: 09/02/2022
Replaced panel . Unit tested good
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Palmyra, NY 14522
Doug Balcom
Job Details: 09/02/2022
Customer states unit will do nothing. Found no power to the outlet. Reset the breaker. Ran diagnostic test no codes. Ran calibration. Rann diagnostic test no codes. Unit is operating as designed.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Rochester, NY 14611
Josh Henchen
Job Details: 09/02/2022
"Customer stated washer isnt drying the clothes enough after wash they come out very wet. Checked and found F3E1,F7E1,F0E5, Ran diagnostic cycles, functions as expected. Washer was not leveled, leveled unit. Washer checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV08
Near Rochester, NY 14609
Ray Benedetto
Job Details: 09/02/2022
Replaced ACU. When thawing out freezer found heating element dislodged from it's plastic casing and making no connection. Ordering wire harness and thermistor to fix.; ordrng 1 W11581973 (Wire Harness) and 1 WPW10384183 (Thermistor)
We serviced a
GE WASHER
Model GTW840CPNDG
Near Rochester, NY 14621
Josh Henchen
Job Details: 09/02/2022
"Complaint was washer would only say Sending signal. Checked and found drain and spin function working as expected, wash cycles would cancel out during lid lock phase and flash sendsignal. Washer needs new Main Control WH22X31618.; ordrng 1 WH22X31618 (Main Control Assembly)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Rochester, NY 14607
Ray Benedetto
Job Details: 09/02/2022
"Replaced magnetron, capacitor and diode. Tested, unit powers and heats."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KBL0
Near Williamson, NY 14589
Andres V
Job Details: 09/02/2022
"Replaced inner door seal. I tested unit on a normal cycle, watched unit for 15 min and did not see any leaks. Unit is working properly."
We serviced a
JENN AIR REFRIGERATOR
Model JF36NXFXDE00
Near Syracuse, NY 13215
Chuck G
Job Details: 09/02/2022
"Fridge compartment is not cooling. Unit has a frost pattern, i tested the evaporator fan in the diagnostic menu and fan tested bad. Ordering motor fan W11396715. ; ordrng 1 W11396715 (Motor fan)"
We serviced a
KITCHENAID RANGE
Model KFEG504KPS3
Near Camillus, NY 13031
Chuck G
Job Details: 09/02/2022
Customer stated that bottom oven rack has staining from installation. Inspected unit and found that installers had not removed the packing before testing unit and it melted on the bottom drip pan. Ordering bottom oven pan W10777210; ordrng 1 W10777210 (Bottom oven tray)
We serviced a
WHIRLPOOL WASHER
Model WTW7040DW1
Near Syracuse, NY 13207
Chuck G
Job Details: 09/02/2022
Unit has a F5-E3 lid lock error code. Replaced lid lock. Ran a diagnostic test cycle in which the unit operated normally. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Canandaigua, NY 14424
Dave F
Job Details: 09/02/2022
Fill tube frozen . No error codes for ice maker . Ice maker did cycle when asked . Fill tube heater is working . Replaced user interface. Customer will monitor. ; dspstn on spec-tagged invntry: 1 W11579560 ICEMAKER
We serviced a
WHIRLPOOL WASHER
Model MVW4505MW0
Near East Syracuse, NY 13057
Chuck G
Job Details: 09/02/2022
Customer stated that unit is not draining. After inspecting unit i found a broken wire to the drain pump. I repaired the wire. I ran a diagnostic test cycle in which the unit operated normally. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Victor, NY 14564
Jeremy
Job Details: 09/02/2022
Ice maker has E5 error code for failed thermistor. Verified fill and icebox fan working. Ordering icemaker.; ordrng 1 W11483245 (Icemaker)
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Farmington, NY 14425
Jeremy
Job Details: 09/02/2022
Customer stated unit would not begin a cycle. Checked and found F7E2 error code for motor over temp. Found that rotor was not fully secured and was causing extra friction. Secured rotor and ran calibration cycle. Unit is operating as expected. If problem persists will need new gearcase.
We serviced a
WHIRLPOOL DRYER
Model WGD5620HW
Near Macedon, NY 14502
Jeremy
Job Details: 09/02/2022
Found blower is detached from motor due to stripped threads causing loud rumbling sound and not drying properly. Ordering motor and blower; ordrng 1 WP697772 (Blower) and 1 W11364931 (Motor)
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS27CXMS2
Near Fairport, NY 14450
Jeremy
Job Details: 09/02/2022
"Moisture is condensing inside fresh food compartment due to torn door seals. Replaced door seals, unit checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS00
Near Rochester, NY 14616
James
Job Details: 09/02/2022
Evacuated and charged to 150psi on nitrogen. Unit lost 5psi in 7minutes. Faint hissing noise in freezer ceiling. Called techline. sr7734479566. Unit non repairable. ; dspstn on spec-tagged invntry: 2 W11506635 VALVE 1/4
We serviced a
KITCHENAID WINE COOLER
Model KUWS24RSSS14
Near Fairport, NY 14450
Jeremy
Job Details: 09/02/2022
Found that unit is not cooling below 60 degrees. Checked and found no frost on evaporator and condenser coils are room temperature. Unit has refrigeration leak. To costly to repair.
We serviced a
MAYTAG WASHER
Model MVWB755DW0
Near Webster, NY 14580
Andres V
Job Details: 09/02/2022
"Replaced gearcase. put unit back together ran a calibration cycle, also tested it on a diagnostic cycle. Unit is working properly.; O-emld tckt , states that autho needed"
We serviced a
WHIRLPOOL COIN-OP WASHER
Model CAE2745FQ1
Near East Syracuse, NY 13057
Chuck G
Job Details: 09/02/2022
"Customer stated the unit is clicking when plugged in. I could not get the control into diagnostics as it was locked up. Voltage to unit tested good. Control and lid lock tested bad. Ordering control W11298479, lid lock W10482836; ordrng 1 W11298479 (Control) and 1 W10482836 (Lid lock)"
We serviced a
AMANA DRYER
Model NED5800HW1
Near Cicero, NY 13039
Chuck G
Job Details: 09/02/2022
"Customer stated that unit will only run for 10 minutes then it stops and displays a F6E1 error code. F6E1-communication error. The unit had the ACU and main control replaced by another service company last week for this issue but the symptom is still happening. I found that the unit was leaning forward, leveled unit with a 1/8 pitch leaning back so that a Partially dry load wouldnt trigger the sensor to stop the unit. A connector on the UI did test bad. Ordering UI harness W11459337 . ; ordrng 1 W11459337 (UI harness)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Rochester, NY 14620
Ray Benedetto
Job Details: 09/02/2022
Unit stopping in middle of cycle and does not go into spin. Found tachometer lights going in one sequence and ACU has intermittent power. Needs control board and tachometer.
We serviced a
WHIRLPOOL WASHER
Model MVW6230RHW1
Near Rochester, NY 14619
Ray Benedetto
Job Details: 09/02/2022
"Replaced suspension rods and top cover. Tested in auto-diagnostic, all operations normal. Calibrated unit."
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Fairport, NY 14450
Jeremy
Job Details: 09/02/2022
Found that wash pump just hums when and does not pump water. Unit has F7E1 error code. Ordering wash pump.; ordrng 1 W11414076 (Wash Pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Victor, NY 14564
Jeremy
Job Details: 09/02/2022
"Found that water pressure coming to unit is weak. Found that saddle valve was not opened all the way causing weak water pressure and intermittent ice production. Opened valve as far as possible and water pressure is better. Advised customer to have a plumber install a ball valve for better water supply to unit. If problem persists after plumbing repair, will need to replace ice maker."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Rochester, NY 14619
Ray Benedetto
Job Details: 09/02/2022
"Unit had no cooling in fridge. Removed evap cover, fan and heater are working. Checked resistance on thermistor and it corresponded to 0 F. Compressor is pulling 0.7 amps and unit had a full frost pattern after 10 minutes. Verified that fridge is receiving cool air. Gaskets are sealing properly. Could not find source of malfunction. Customer will monitor."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB2
Near Port Byron, NY 13140
Doug Balcom
Job Details: 09/02/2022
Customer states unit does nothing after filling with water. Ran diagnostic test found wash motor not running. Ordering sump assembly and sensor. ; ordrng 1 W11025157 (Sump assembly) and 1 W11084121 (Sensor)
We serviced a
KENMORE REFRIGERATOR
Model 106.5112210
Near Avon, NY 14414
Jeremy
Job Details: 09/02/2022
Replaced broken ice container. Unit checks good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Rochester, NY 14617
Josh Henchen
Job Details: 09/02/2022
Replaced both Doors to FreshFoods. Reassembled inner guts on FF Left side all functions properly. Left handle 1/8 off from right handle still. Refrigerator checks good.
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Liverpool, NY 13088
Chuck G
Job Details: 09/02/2022
"Customer stated that unit stopped at the beginning of cycle. Error code F8E1- long fill. Upon arrival i discovered that the hot water was off and the cold water was barely turned on, i turned on water to unit. I ran a diagnostic test cycle in which the unit operated normally. Calibrated unit. I explained to the customer to leave both water valves on, how to load unit and how much HE detergent to use. I started a normal cycle with a load of laundry and the unit started cycle normally. Unit tested good"
We serviced a
MAYTAG DRYER
Model MGDC465HW0
Near Webster, NY 14580
Andres V
Job Details: 09/02/2022
"Replaced lid switch. Tested unit, dryer is running and heating."
We serviced a
WHIRLPOOL WASHER
Model MVWB865GW0
Near Webster, NY 14580
Andres V
Job Details: 09/02/2022
Called customer to let them know I was on my way. Arrived to house but no one was here waited 15min no one showed up. Left door tag.
We serviced a
MAYTAG DRYER
Model MGD6630HC1
Near Baldwinsville, NY 13027
Chuck G
Job Details: 09/02/2022
Customer stated that unit would not turn on. After inspecting unit i found that the UI is unresponsive. Ordering console W11384513; rqstng P&A on 1 W11384513 (Console)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Memphis, NY 13112
Chuck G
Job Details: 09/02/2022
Unit had bad heater. Replaced heating element. Left old heater with customer. Unit tested good
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Rochester, NY 14607
Dave F
Job Details: 09/02/2022
Helped 61 . Unit tested good
We serviced a
WHIRLPOOL WASHER
Model MHW8630HC1
Near Irondequoit, NY 14617
Josh Henchen
Job Details: 09/02/2022
"Customer stated unit was not dispensing detergent correctly. Checked and found F0E2,F0E5,F9E1,F5E2,F8E1. Cleared codes, Ran diagnostic manual and auto, checked good. Verified dispenser is in fact dispensing detergent. Washer checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near North Chili, NY 14514
Josh Henchen
Job Details: 09/02/2022
Replaced FF gasket for having a rip along seam. Used a hair dryer to form seal. Refrigerator checks good.
We serviced a
JENN AIR RANGE
Model JJW9830DDP
Near Fairport, NY 14450
Dave F
Job Details: 09/02/2022
Convection fans are not spinning correctly and not starting . Parts are NLA . Sensors are NLA . Control NLA
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Rochester, NY 14625
Dave F
Job Details: 09/02/2022
-2 degrees in ice bin . Tested ice maker fill and ice maker filled . Replaced UI and main control unit tested good . If problem persists call techline
We serviced a
WHIRLPOOL WASHER
Model WFW8620HW3
Near Rochester, NY 14618
Dave F
Job Details: 09/02/2022
Could not find leak . Pulled unit out . Replaced hoses . Ran unit multiple times no leaks . Updated control to latest software . Unit is working .; used 1 8212545RP (HOSE-FILL 2PK) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM00
Near Rochester, NY 14618
Dave F
Job Details: 09/02/2022
Found duck bill drain tube was clogged . Cleared tube took freezer apart to defrost drain pan and area .unit tested good
We serviced a
WHIRLPOOL DRYER
Model WET4027HW1
Near Webster, NY 14580
Andres V
Job Details: 09/02/2022
Installed duct and lint screen housing. Tested unit and made sure it was heating. Unit is now working properly.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Hamlin, NY 14464
Dave L
Job Details: 09/02/2022
Unit is loud during spin due to a failing gear case bearing. Ordering gear case; rqstng P&A on 1 W11449841 (Gear case)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Auburn, NY 13021
Doug Balcom
Job Details: 09/02/2022
Customer states unit won't run. Ran diagnostic test found F7E1 error code. Ordering actuator and control.; ordrng 1 W11481722 (Actuator) and 1 W11513246 (Control)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HB07
Near Webster, NY 14580
James
Job Details: 09/02/2022
Replaced glass and ring and tested.
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KBS0
Near Webster, NY 14580
James
Job Details: 09/02/2022
Heater bushings failed causing leak. Took photos of damage. Replaced heater and tested. Found no leaks. ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL FREEZER
Model WRF757SDHZ02
Near Webster, NY 14580
James
Job Details: 09/02/2022
Unit making small ice cubes inconsistently. Tested fans and icemaker. Icemaker cycled and no ever dropped ice into bin. Ordering icemaker. ; ordrng 1 W11579560 (Icemaker)
We serviced a
MAYTAG REFRIGERATOR
Model MFF2557HEB
Near Irondequoit, NY 14622
James
Job Details: 09/02/2022
Unit has frost on center of evap cover and icemaker is leaking into ice bin. Ran manual defrost and cycled icemaker. Suspect door didn't close fully. Need icemaker for double fill. Customer opted to not repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Rochester, NY 14613
James
Job Details: 09/02/2022
Replaced fan and blade. Ran defrost and verified airflow from freezer.
We serviced a
MAYTAG DRYER
Model MDE4806AYW
Near Irondequoit, NY 14617
James
Job Details: 09/02/2022
"Unit not drying clothes. Bearings are seized so drum doesn't rotate. Heater is functioning. Need belt, rollers and idler. ; ordrng 2 WP37001042 (Roller)s and 1 Sh15 and 1 WP37001287 (Idler) and 1 WP40111201 (Belt)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Brockport, NY 14420
Dave L
Job Details: 09/02/2022
Hub has stripped due to a worn transmission spline. Quoted for gear case hub and wash plate. Customer is going to replace y
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Rochester, NY 14624
Dave L
Job Details: 09/02/2022
Entered part info aNd rescheduled customer ; ordrng 1 W11162041 (Housing) and 1 W11546685 (Valve)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Rochester, NY 14606
Dave L
Job Details: 09/02/2022
Replaced open heating element. Cleared heater error in diagnostics and verified heater operation. Tested good.
We serviced a
MAYTAG DISHWASHER
Model MDB7749AWW2
Near Webster, NY 14580
Dave L
Job Details: 09/02/2022
Replaced console. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Rochester, NY 14612
Dave L
Job Details: 09/02/2022
Reinstalled out of place bail arm. ; O-emld tckt