Service History 100 - Appliance Tec

We serviced a

WHIRLPOOL OVEN

Model WFE975H0HZ1

Near Macedon, NY 14502

Andres V

Job Details: 12/19/2022

Customer stated that Everytime she pressed a button the UI would go blank. When I arrived nothing was displayed on the screen but the burners would work fine. I checked the power at the terminals did find 240v and also found power going to board. Unit needs a new UI. ; ordrng 1 W11165552 (Acu)

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS3

Near Rochester, NY 14618

Josh Henchen

Job Details: 12/19/2022

"Replaced adjuster due to broken adjuster and control due to intermittent response. Ran diagnostic cycle, no codes, all functions as expected. Dishwasher checks good."

We serviced a

KITCHENAID DISHWASHER

Model KDTE234GBS1

Near Webster, NY 14580

James

Job Details: 12/19/2022

Rack adjuster broken. Replaced both adjusters and tested. One year warranty on repair. ; dspstn on spec-tagged invntry: 2 WPW10546503 ADJUSTER

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS04

Near Fairport, NY 14450

Jeremy

Job Details: 12/19/2022

"Unit has slow ice production. Found excessive frost build up on freezer evaporator causing warm temperatures in icemaker compartment. No voltage getting to defrost heater. Defrosted evaporator. Right fresh food door gasket is torn allowing air leak into unit and freezer thermistor cover is broken so thermistor does not sit in correct position. Ordering evaporator harness, door gasket and thermistor cover.; ordrng 1 W11249952 (Evaporator Harness) and 1 W11544658 (Right door gasket) and 1 W10405166 (Thermistor Cover)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GBS0

Near Fairport, NY 14450

Jeremy

Job Details: 12/19/2022

"Customer stated door will not close and unable to start a cycle. Found upper rails are not sliding evenly causing upper rack to not go all the way back. Replaced upper rails, not tested good.; used 1 W11259786 (TRACK), and 1 W11259785 (TRACK) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB8959SFZ4

Near Webster, NY 14580

Josh Henchen

Job Details: 12/19/2022

"Customer stated dish washer turns on then after about 4 mins it drains. Checked and found F8E3,F3E2,F6E2. Ran diagnostic cycle, all functions as expected. Ran auto wash after 6 mins dishwasher drained and shutoff. Dishwasher needs control W10906431. Customer is going to get a new dishwasher."

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Webster, NY 14580

Josh Henchen

Job Details: 12/19/2022

"Customer stated the dishwasher hasnt been washing dishes as well recently. Checked and found FAE2, Ran diagnostic cycle, all functions as expected, spray arms working appropriately. Found some debris in catch, cleaned. Customer will monitor. Dishwasher checks good."

We serviced a

WHIRLPOOL DRYER

Model WED75HEFW0

Near Rochester, NY 14626

Josh Henchen

Job Details: 12/19/2022

"Customer stated dryer is making alot of noise. Checked and found dryer rattling during spin cycle due to concrete floor and dryer not level. Readjusted feet, helping minimize rattling noise. Customer will monitor, dryer checks good."

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Rochester, NY 14626

Josh Henchen

Job Details: 12/19/2022

"Customer stated water is on rug infrastructure of washer. Checked and found no codes. Ran diagnostic cycle, all functions as expected could not find any leaks. Washer checks good."

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Rochester, NY 14619

Josh Henchen

Job Details: 12/19/2022

Customer is all set no longer needs service.

We serviced a

MAYTAG RANGE

Model MER6600FZ1

Near Fairport, NY 14450

Jeremy

Job Details: 12/19/2022

"Replaced active hinge. Screw hole stripped out on vent trim so door will not hold together properly. Temporarily secured door together. Ordering vent trim. ; ordrng 1 W11096161 (Vent trim), dspstn on spec-tagged invntry: 1 WPW10299224 HINGE-ACTIVE"

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Fairport, NY 14450

Jeremy

Job Details: 12/19/2022

"Replaced control, UI, and harness unit still not operating. Found that transmission is not shifting out of agitate. Ordering gearcase, slider, clutch.; ordrng 1 W11449841 (Gearcase) and 1 W10754448 (Clutch) and 1 W10734521 (Slider)"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Marion, NY 14505

Andres V

Job Details: 12/19/2022

Customer stated that he had cancel the appt on Friday.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Webster, NY 14580

Andres V

Job Details: 12/19/2022

Customer said he heard a strange noise coming from unit. I diagnosed unit but could not hear any noises. I let customer know that sometimes you'll hear a gurgling noise thats the freon running through the coppers line inside unit and it is normal.

We serviced a

MAYTAG WASHER

Model MHWZ600TW01

Near Webster, NY 14580

Andres V

Job Details: 12/19/2022

"Customer stated unit was leaking. I diagnosed unit found it leaking from the bellow. Had new bellow with me, I replaced it and tested unit. Unit no longer leaks and is working properly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW01

Near Rochester, NY 14607

James

Job Details: 12/19/2022

Unit not cooling low side at -20. Flushed with nitrogen and found high side lokring not holding pressure. Brazed line at compressor and tested with nitrogen. Recharged freon and found low side at -20 and high side at 100psi. Techline was closed so couldn't contact. ; ordrng 1 W11459354 (Evap) and 1 WPW10143759 (Drier)

We serviced a

WHIRLPOOL WASHER

Model MVWB835DW0

Near Irondequoit, NY 14609

James

Job Details: 12/19/2022

Unit stops mid cycle and gives motor error. Gearcase has failed and stripped agitator. Need both parts. ; ordrng 1 W11393685 (Gearcase) and 1 Sh15 and 1 W10902814 (Washplate)

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Victor, NY 14564

Jeremy

Job Details: 12/19/2022

Replaced drain pump for intermittent operation. Unit tested good.

We serviced a

WHIRLPOOL DRYER

Model WED5000DW2

Near Brighton, NY 14620

Josh Henchen

Job Details: 12/19/2022

"Customer stated dryer not heating. Checked and found thermal fuse and cut-off not working properly. Replaced and tested. Dryer is heating and functioning properly, mentioned cleaning the dryer ducting of debris. Dryer checks good.; dspstn on spec-tagged invntry: 1 279816 CUTOFF-THERMAL and 1 279838 ELEMENT , used 1 WP3392519 (FUSE-THERMAL) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ01

Near Rochester, NY 14612

James

Job Details: 12/19/2022

Icemaker not cycling. Fill tube frozen and thermistor broken off from ice tray. Replaced icemaker and defrosted door. Cycled new icemaker successfully. Harness sheth starting to tear. Repaired sheath. If problem persists replace door. ; dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY

We serviced a

KITCHENAID DISHWASHER

Model KDFE104KWH0

Near Rochester, NY 14623

Josh Henchen

Job Details: 12/19/2022

Customer stated dishwasher not powering on. Failed to enter diagnostic mode. Checked and found 1.1V at dishwasher. Customer replaced breaker and tested lights came on and went off no power. Ordering control W11462462; ordrng 1 W11462462 (Control)

We serviced a

MAYTAG DRYER

Model MED7230HC0

Near Canandaigua, NY 14424

Jeremy

Job Details: 12/19/2022

Unit has no power indications and does not respond to any user inputs. Verified proper voltage to unit and thermal fuse checks good. Ordering user interface and control.; rqstng P&A on 1 W11413567 (PANEL-CNTL) and 1 W11441687 (Control)

We serviced a

KITCHENAID OVEN

Model KEBS278SBL04

Near Pittsford, NY 14534

Ray Benedetto

Job Details: 12/08/2022

"Customer concerned about low upper oven temperature. Tested with with thermocouple, ran oven for ~30 minutes. Reached 380 on first swing and fluctuated between ~343-~370 during, maintained average ~350. Customer's analog thermometer reached temp after 30 minutes. Calibrated unit +10 degrees. No mechanical malfunction, customer will monitor. If issue persists, order WPW10131825."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Canandaigua, NY 14424

Josh Henchen

Job Details: 12/08/2022

"Customer stated washer would get stuck on cycle and not advance. Checked and found no codes, Ran diagnostic cycle, once at agitate washer would shutoff. Replaced control and tested on diagnostic and quick wash. Washer checks good."

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Rochester, NY 14626

James

Job Details: 12/08/2022

Unit not washing. Found unit not filling. Power to valve and water supply is good. Unit washing when tub is filled manually. Need valve. ; rqstng P&A on 1 W11175771 (Valve)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHV01

Near Rochester, NY 14624

James

Job Details: 12/08/2022

"Unit not allowing control to be adjusted. Replaced control and programmed. Unit functions properly. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 WPW10503278 ADC - JAZZ , used 1 Sh15 from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KFCO22EVBL2

Near Fairport, NY 14450

Ray Benedetto

Job Details: 12/08/2022

Replaced gasket. Verified freezer was sealing correctly.

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Rochester, NY 14623

James

Job Details: 12/08/2022

Unit stuck on spin cycle. Spin led illuminated but unit not spinning. No errors. Ran calibration and tested rinse and spin cycle. Unit functions properly. Customer is to monitor.

We serviced a

KITCHENAID OVEN

Model KEMS308SBL00

Near Pittsford, NY 14534

Ray Benedetto

Job Details: 12/08/2022

Replaced lamps. Did not solve smoking issue. Tech scratched cabinetry while servicing unit. Recommended customer use Self-Clean.; O-emld tckt

We serviced a

JENN AIR RANGE

Model JGRP436WP01

Near Penfield, NY 14526

Ray Benedetto

Job Details: 12/08/2022

"Unit has low cooling speed error. In test mode, component would not turn on. Tested convection fan, not spinning. Suspect component failure or control board. Ordering both parts for repair.; ordrng 1 W10888661 (Control Board) and 1 WPW10245511 (Cooling Fan)"

We serviced a

MAYTAG REFRIGERATOR

Model MBR2258XES4

Near Fairport, NY 14450

Ray Benedetto

Job Details: 12/08/2022

"Unit has no cooling in all rooms. Excessive ice buildup behind evaporator cover. Energized heater through test mode, but did not turn on. Evap Motor not spinning during regular operation. Will need jazz board, fan and wire harness to repair.; rqstng P&A on 1 W11024089 (Evap Motor) and 1 WPW10234024 (Wire Harness), dspstn on spec-tagged invntry: 1 W10619951 TUBE-DRAIN and 1 WPW10503278 ADC - JAZZ"

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Geneva, NY 14456

Doug Balcom

Job Details: 12/08/2022

Replaced heater per service pointer. Ran diagnostic test no codes. Unit is operating as designed. Removed debris from the drain pump. Customer will advise if unit has problems draining in the future. ; used 1 W11537778 (Heater) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Fairport, NY 14450

Ray Benedetto

Job Details: 12/08/2022

"Replaced agitator, gearcase, motor, capacitor, cam and actuator. Tested with self-diagnostic, operating normal. Calibrated unit.; used 1 W10721967 (Cam) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDB07

Near Rochester, NY 14623

James

Job Details: 12/08/2022

Unit sounds like boiling water in freezer. Evaporator cap tube had a sharp bend. Straightened cap tube and applied puddy around suction line at liner. Placed drier at 45 deg angle and secured. Unit cooled from 39 to 25 in about ten minutes and all sounds are normal. Customer is to monitor.

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near Clifton Springs, NY 14432

Doug Balcom

Job Details: 12/08/2022

"Replaced gearcase, splutch, belt, and agitator. Ran calibration. Ran diagnostic test no codes. Unit is operating as designed."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS

Near Palmyra, NY 14522

Doug Balcom

Job Details: 12/08/2022

Customer states unit still dripping water from top of refrigerator. Found top liner pushed down from spray foam in liner. Allowing icemaker to run water over the end into the refrigerator compartment. Called techline they deemed unit non repairable issued SR # 7734937638

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Irondequoit, NY 14609

Josh Henchen

Job Details: 12/08/2022

Customer stated dishwasher leaks from front of door. Checked and found no codes. Asked to see the pods they were using powdered finish product causing over suds. Told them to switch to a gel based product and stay away from plant based/powdered. Dishwasher checks good.

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Newark, NY 14513

Doug Balcom

Job Details: 12/08/2022

"Replaced stator, control, and hot water valve. Ran diagnostic test no codes. Unit is operating as designed."

We serviced a

MAYTAG WASHER

Model n/a

Near Rochester, NY 14618

James

Job Details: 12/08/2022

Customer said they purchased new appliance

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Scottsville, NY 14546

Jeremy

Job Details: 12/08/2022

"Replaced control, UI, console and harness for F6E1 error and no function. Unit tested good."

We serviced a

WHIRLPOOL DISHWASHER

Model WRX735SDBM04

Near Newark, NY 14513

Doug Balcom

Job Details: 12/08/2022

Replaced water dispenser pad. Unit is operating as designed.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS04

Near Pittsford, NY 14534

Josh Henchen

Job Details: 12/08/2022

"Customer stated unit still not making ice. Checked and Found E0, Harvest and fill operate as expected. Replaced Main Control due to intermittent operation from icemaker. Customer will monitor and if problem persists replace UI. Refrigerator checks good."

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS0

Near Rochester, NY 14625

Andres V

Job Details: 12/08/2022

Customer keeps getting scheduled for his dishwasher but it does not need service. We serviced his refrigerator and it is repaired.

We serviced a

WHIRLPOOL WASHER

Model WTW4900AW0

Near West Henrietta, NY 14586

Josh Henchen

Job Details: 12/08/2022

"Customer stated washer is not agitating correctly. Checked and found F7E6,F7E5. Ran diagnostic cycle and found actuator not shifting. Replaced actuator and tested. Washer checks good.; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Pittsford, NY 14534

Jeremy

Job Details: 12/08/2022

Replaced spray arms for debris inside. Also found door gasket warped. Replaced door gasket. Unit tested good.; used 1 W11177741 (GASKET) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSR57R18DM00

Near Rochester, NY 14618

James

Job Details: 12/08/2022

"8.5x6.5. 8.5x6. 7x5. 6x4. 6x1.8. unit no cool. Compressor runs until it overheats. Pulls .4 amps. Need compressor sealed system. R134a. ; rqstng P&A on 1 W10769822 (Compressor) and 1 WPW10143759 (Uv), ordrng 4 W11504416 (8.5x6)s and 2 W11504431 (7x5)s, rqstng P&A on 2 W11504433 (6x4)s, ordrng 2 W11504436 (6x1.8)s"

We serviced a

WHIRLPOOL WASHER

Model WFW94HEXW0

Near Pittsford, NY 14534

Jeremy

Job Details: 12/08/2022

Replaced MCU for causing door lock malfunction and unit not operating. Unit tested good.

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW1

Near Rochester, NY 14609

James

Job Details: 12/08/2022

F7e6 unit not agitating or spinning properly. Gearcase is leaking and belt and actuator are covered in oil. Need parts. ; ordrng 1 W11454372 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W10913953 (Actuator) and 1 W10528947 (Hub)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Penfield, NY 14526

Andres V

Job Details: 12/08/2022

Customer states units UI was flickering and she would have to open and close door for it to work again. I saw the UI flicker once but then went back to normal. I had a new UI with me so I replaced it. Interface is working properly now.

We serviced a

MAYTAG WASHER

Model MHW5630HC2

Near Williamson, NY 14589

Andres V

Job Details: 12/08/2022

I replaced the UI but was still getting same result. I tried to use service tool multiple times and called Dave to help me walk through it but Everytime I tried to update it would give me an error. Ordering the ACU.; ordrng 1 W11322901 (ACU)

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Ontario, NY 14519

Andres V

Job Details: 12/08/2022

"I replaced the motor on unit, tested it on a heavy agitation in manual test mode. I did not hear any noises. Unit is working properly."

We serviced a

MAYTAG DISHWASHER

Model MDB8959SFZ4

Near Webster, NY 14580

Andres V

Job Details: 12/08/2022

Customer stated unit was not draining. I diagnosed unit found that pump is working properly but it will not drain because drain hose is clogged. Unit needs new hose. ; ordrng 1 8269144A (Drain hose)

We serviced a

WHIRLPOOL RANGE

Model JGD3430BS00

Near Webster, NY 14580

Andres V

Job Details: 12/08/2022

Customer stated he could not turn the knob on his range. I diagnosed unit found the valve to be seized. Unit needs new valve. ; ordrng 1 W10467730 (Valve)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF510PAYSA

Near Webster, NY 14580

Andres V

Job Details: 12/08/2022

"I replaced the drain hose because previous tech thought it was clogged. I put unit back together and tested it, unit was still not draining. When it was trying to drain I heard it humming. Pump is seized and needs to be replaced again. ; ordrng 1 WPW10348269 (Drain pump)"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104KWH0

Near Fairport, NY 14450

Jeremy

Job Details: 12/08/2022

Replaced sump and motor for not pumping water. Unit tested good.

We serviced a

MAYTAG WASHER

Model MVWB835DW3

Near Canandaigua, NY 14424

Jeremy

Job Details: 12/08/2022

"Replaced gearcase. Unable to remove rotor bolt from old gearcase. Need to order rotor, stator and clutch to complete repair.; rqstng P&A on 1 W10915700 (Stator) and 1 W10754448 (Clutch) and 1 W10915701 (Rotor), dspstn on spec-tagged invntry: 1 W10734521 SLIDER and 1 W11393685 GEARCASE"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Avon, NY 14414

Jeremy

Job Details: 12/08/2022

Unit had no power indication on arrival. Checked for power at junction box on unit and found unit only receiving 60 volts. Showed customer readings on voltmwter. See attached photos. Advised customer to contact electrician to get household wiring repaired.

We serviced a

WHIRLPOOL OVEN

Model WEG745H0LZ1

Near Avon, NY 14414

Jeremy

Job Details: 12/08/2022

"Replaced bake ignitor, ignitor harness and DSI board for for oven not heating properly and complaint of gas smell during use. Unit preheated to 350 degrees, no smell of gas present. Burner is cycling on and off as expected to maintain temperature. Unit checks good.; dspstn on spec-tagged invntry: 1 W11198972 HARNS- WIRE and 1 WPW10324262 IGNITOR"

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM404KPS0

Near Spencerport, NY 14559

Dave L

Job Details: 12/07/2022

S1703 heater job; used 1 W11537778 (ELEMENT) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC1

Near Hilton, NY 14468

Dave L

Job Details: 12/07/2022

Unit displaying tachometer error. Unit spins up to speed in diagnostics. Replaced actuator. Customer to monitor. Rent a center warranty.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS0

Near Brockport, NY 14420

Dave L

Job Details: 12/07/2022

UI is non responsive. Replaced UI. No change. Ordering control. ; ordrng 1 W11305303 (Control)

We serviced a

MAYTAG WASHER

Model MHW8200FC0

Near Rochester, NY 14624

Andres V

Job Details: 12/07/2022

Customer stated that gasket will not stay in place and keeps falling off. I did notice where gasket was coming the inside lip. Customer says he puts it back on but keeps coming off. Unit needs new gasket. ; schdld next appmnt for 12/15 THU !

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Rochester, NY 14606

Andres V

Job Details: 12/07/2022

"Customer stated unit was not finishing cycle. I diagnosed unit found error code lid lock fault. When I ran a diagnostic cycle unit would not lock but when doing it manually it would lock. Unit is having issues with lock. I had a lid lock in my van, I replaced it then tested unit. Unis is working properly now. ; used 1 W11307244 (Lid lock) from stock"

We serviced a

WHIRLPOOL MW-HOOD COMBO

Model WMH31017HZ08

Near Pittsford, NY 14534

Josh Henchen

Job Details: 12/07/2022

"Customer stated microwave not heating/starting and beeps and shuts off. Checked and found no codes, tried to start and test, unit counts down 3 secs, beeps and go's to clock. Ordering control W11175577 and interlock W11551558; ordrng 1 W11175577 (CNTRL PANEL) and 1 W11551558 (INTERLOCK)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ00

Near Pittsford, NY 14534

Josh Henchen

Job Details: 12/07/2022

Replaced Closers due to left side mullion not always catch door latch and uneven doors. Left side is catching by a quarter inch. And doors are even. Customer will monitor. Refrigerator checks good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Irondequoit, NY 14609

Josh Henchen

Job Details: 12/07/2022

"Customer stated unit is leaking from front of dishwasher. Checked and found no codes. Ran diagnostic cycle, all operates as expected, no leaks. Ran normal cycle with dishes, all operates as expected, no leaks. Dishwasher checks good."

We serviced a

KITCHENAID REFRIGERATOR

Model KFIV29PCMS02

Near Rochester, NY 14607

James

Job Details: 12/07/2022

Track gear broken in freezer. Need gear. Customer wants filter replaced. ; ordrng 1 12002497 (Gearset) and 1 Sh15 and 1 EDR2RXD1 (Filter)

We serviced a

WHIRLPOOL DRYER

Model WED5100HC2

Near Auburn, NY 13021

Doug Balcom

Job Details: 12/07/2022

Customer states no heat. Found bad heating element. Ordering element.; ordrng 1 WP3387747 (Element)

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Auburn, NY 13021

Doug Balcom

Job Details: 12/07/2022

Replaced control. Ran diagnostic test no codes. Unit is operating as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Scottsville, NY 14546

Ray Benedetto

Job Details: 12/07/2022

"Tapped into system, operating pressures 45/-18. Took more than ten minutes to equalize, 10 PSI. Affixed access tube and drier. Tested with 140 PSI of nitrogen, let system rest for 10 minutes, no drop in PSI. Vacuumed system down past 500 microns and charged. ; dspstn on spec-tagged invntry: 2 W11578570 COUPLER 1 W11580057 COMPRESSOR , 2 W11504445 COUPLER BR 5X4 , 2 W11504447 COUPLER BR 5X1.8 , and 1 W11506635 VALVE 1/4"

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM404KPS0

Near Spencerport, NY 14559

Dave L

Job Details: 12/07/2022

Wash motor is reviving 119vac but will not run. Ordering wash motor. ; ordrng 1 W11416362 (Sump)

We serviced a

MAYTAG WASHER

Model MHW5500FW1

Near Spencerport, NY 14559

Dave L

Job Details: 12/07/2022

Items are not spinning dry properly. Found spin speed set at the slowest setting. Customer had a load in the machine when I arrived. Ran the load through a drain and spin cycle on max extract to verify operation. Cleared errors in diagnostics. Reinstalled loose bellow spring. Tested ok. ; dspstn on spec-tagged invntry: 1 WPW10605427 PUMP

We serviced a

WHIRLPOOL WASHER

Model MVWX655DW1

Near Rochester, NY 14624

Dave L

Job Details: 12/07/2022

Found stripped hub caused by a worn Gearcase spline. Quoted for gear case and wash plate. Customer declined to repair. ; dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 WPW10006355 ACTUATOR

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Canandaigua, NY 14424

Jeremy

Job Details: 12/07/2022

Customer stated unit is covered under warranty. Unit is beyond one year old and no authorization on entitlement page. They are going to call Whirlpool for authorization. No service performed

We serviced a

MAYTAG WASHER

Model MHW5630HC2

Near Canandaigua, NY 14424

Jeremy

Job Details: 12/07/2022

"Unit will not unlock door and there is water in tub. Found restricted drain pump. Removed restriction, unit tested good."

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Canandaigua, NY 14424

Jeremy

Job Details: 12/07/2022

Replaced lid for being broken around hinge and not closing correctly. Unit checks good.

We serviced a

MAYTAG RANGE

Model MER8800FZ0

Near Fairport, NY 14450

Jeremy

Job Details: 12/07/2022

"Unit is not heating properly. Found terminal on bake element burned up. Need to replace element and harness. Ordering harness and element. Element was replaced on 2/1/22, covered under ApplianceTec warranty.; ordrng 1 W11188459 (Harness)"

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Henrietta, NY 14467

Jeremy

Job Details: 12/07/2022

Replaced sump and motor for wash motor not running. Wash motor still not running. Checked and found control is not sending 120 Volts to motor. Flooring is warped from unit leaking before special project was completed. Also wash motor was shorted due to water dripping on it before special project was completed. Ordering control; schdld next appmnt for 12/9 FRI AM

We serviced a

KENMORE DRYER

Model 110.78102310

Near Rochester, NY 14618

Ray Benedetto

Job Details: 12/07/2022

"Unit making loud screeching sound. Found pulley seized up causing noise. Replaced repair kit. Tested for power, spin and heat. All operations normal.; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT"

We serviced a

MAYTAG MICROWAVE

Model MMV1174FZ3

Near Rochester, NY 14623

Ray Benedetto

Job Details: 12/07/2022

"Unit has intermittent heat. When testing, found that hood fan was not turning on low speed and has only a faint hum on high speed. Control board sending ~38 VAC. Ordering fan and control board to fix.; ordrng 1 W11441128 (Hood Fan) and 1 W11110847 (Control Board)"

We serviced a

GE RANGE

Model JGBS66REK5SS

Near Rochester, NY 14621

Andres V

Job Details: 12/07/2022

Customer stated unit was not igniting when set to a bake cycle. I diagnosed unit found that igniter is getting voltage and getting hot but not hot enough to let gas be realased and ignite. Unit needs new igniter. ; ordrng 1 WB13K21 (Igniter)

We serviced a

WHIRLPOOL MICROWAVE

Model WMH78019HB2

Near Irondequoit, NY 14622

Andres V

Job Details: 12/07/2022

Customer stated unit was not heating. I diagnosed unit but could not find issue. I called whirlpool to ask what could be causing this issue. I was not able to fully diagnose unit because I couldn't test the board without having to close the door. I asked what parts could cause this they said either the board or the maganatron. I gave customer a rough estimate for what repairs would be and she chose to put the money into a new unit. Sr 7735219233

We serviced a

KITCHENAID RANGE

Model KSGB900ESS5

Near Fairport, NY 14450

Andres V

Job Details: 12/07/2022

I replaced the DSI board and tested unit but was still getting same result. I called whirlpool to ask what else could be causing this. They had me test a few things out and found that when ohming out the valve it tested open which causes the board not to send power to the igniter. Sr 7735217081; ordrng 1 W10861656 (Valve)

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Rochester, NY 14607

Andres V

Job Details: 12/07/2022

Customer stated unit is taking a few cycles to fully dry out clothes. I diagnosed unit found that it is getting hot the temp reached 220 but when cycling it would get down to 99 degrees. I checked for obstruction and made sure it was venting properly.; ordrng 1 Wp8318268 (Thermostat) and 1 Wp3977767 (Thermostat)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Greece, NY 14626

Dave L

Job Details: 12/07/2022

Found clogged drain hose preventing drain. Hose was never hung properlyTo prevent debris from collecting in the drain hose. Re routed hose. Recommending that the customer make sure the disposal drain properly before use. Left pump with the customer; dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN

We serviced a

KENMORE WASHER

Model 110.28062800

Near Rochester, NY 14626

Dave L

Job Details: 12/07/2022

Found stripped drive hub caused by aCorroded drive shaft. Quoted for bearing kit. The customer declined to have this repaired. ATEC warranty on S/C

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF707ESS01

Near Rochester, NY 14612

Dave L

Job Details: 12/07/2022

"DefrostedEvaporator, secured bowed drain pan and set unit for fixed defrost. Customer to monitor"

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Rochester, NY 14610

James

Job Details: 12/07/2022

"Gasket came out ant melted on element. Replaced gasket and tested. Unit functions properly. One year warranty on repair. ; used 1 W11177741 (Seal), and 1 Sh15 from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Rochester, NY 14609

James

Job Details: 12/07/2022

Water filter leaks and freezer led not turning on. Removed filter housing cover and filter was able to fully insert. Freezer led will turn on if switch is adjusted. Need cover and switch. Left parts ; ordrng 1 W11396033 (Switch) and 1 W11501035 (Filter cover)

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Irondequoit, NY 14609

James

Job Details: 12/07/2022

"Unit doesn't run full cycle. ,4-3 error. Wash motor not turning on. 20v to pump at 8ohms, spec is 120v. Need control. ; ordrng 1 W11305303 (Control)"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Webster, NY 14580

James

Job Details: 12/07/2022

Duplicate job. Notes in 117117

We serviced a

JENN AIR RANGE

Model JGRP436WP02

Near Ontario, NY 14519

James

Job Details: 12/07/2022

Replaced arm on icemaker. Replaced bake burner and igniter. Tested several times and unit functions properly. One year warranty on repair.

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Newark, NY 14513

Doug Balcom

Job Details: 12/05/2022

"Customer states grinding and humming noise when running. Ran diagnostic test found F8E1 error code. Long fill. Tested motor windings red to white 2.1 megohms. Blue to white open. Should be 8-10 ohms. Per techline. SR # 7735199423. Ordering control, stator, and water valve.; ordrng 1 W11354541 (Stator) and 1 W11550649 (Control) and 1 W11316255 (Water valve) and 1 W11316256 (Water valve)"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Hamlin, NY 14464

Dave L

Job Details: 12/05/2022

Unit will not completeCycles because the drain hose is installed too low causing it to error on a long fill. Recommending installing the drain hose on the utility sinkInstead. Left parts with the customer ; dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 WPW10006355 ACTUATOR

We serviced a

WHIRLPOOL FREEZER

Model GAFZ30FDGB00

Near Pittsford, NY 14534

Ray Benedetto

Job Details: 12/05/2022

Freezer has weak cooling. Excessive frost build-up outside and behind evap cover. Thawed out all ice. Temp sensor out of tolerance. Replaced thermistor. ; dspstn on spec-tagged invntry: 1 WPW10383615 THERMISTER-FREEZER

We serviced a

WHIRLPOOL WASHER

Model WFP2715HW0

Near Hamlin, NY 14464

Dave L

Job Details: 12/05/2022

Found pedestalDrawer disconnected from front cover at the bottom. Properly connected drawer to cover.

We serviced a

KENMORE RANGE

Model 664.95223711

Near Fairport, NY 14450

Ray Benedetto

Job Details: 12/05/2022

"Unit threw oven sensor and low cooling fan codes. Unit was excessively hot near interface, and customer unplugged. Recommended replacing cooling fan and main control. Customer not moving forward with repair."

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBFS20ETBL00

Near Fairport, NY 14450

Ray Benedetto

Job Details: 12/05/2022

Replaced ice maker and harness. Tested ice maker. Component cycled and filled. Operating normal. Replaced fridge bulb.; used 1 8009 (Bulb) from stock

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near Hilton, NY 14468

Dave L

Job Details: 12/05/2022

The customer is hearing a loud screeching noise when the unit begins to spin. Replaced belt. If issue persists order Gearcase. ; used 1 Wpw10006384 (Belt) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDF510PAYSA

Near Webster, NY 14580

Ray Benedetto

Job Details: 12/05/2022

"Replaced drain pump. Unit still did not drain. Verified pump was receiving ~120 VAC. Suspect a clog in the drain hose, attempted to dislodge clog, but was unsuccessful. Ordering drain hose.; ordrng 1 WPW10545278 (Drain Hose), dspstn on spec-tagged invntry: 1 WPW10348269 PUMP-DRAIN"