Near Palmyra, NY 14522
Dave
Job Details: 07/19/2019
REFRIGERATOR KITCHENAID KRFF302EWH01 Replaced control and start device due to constant clicking . Tested unit . Tested good .
Near Rochester, NY 14615
Shaiman
Job Details: 07/19/2019
DRYER WHIRLPOOL WED4815EW1 Replaced blower wheel lint screen and motor. Installed missing hardware. Unit testing good.
Near Rochester, NY 14612
Shaiman
Job Details: 07/19/2019
WASHER MAYTAG MVWB755DW0 Wash plate was loose upon arrival. Splines seem to be worn out. Replaced washplate. Repair successful.; pckd up 1 W10902814 (WASHPLATE)
Near Henrietta, NY 14467
Shaiman
Job Details: 07/19/2019
DISHWASHER WHIRLPOOL WDTA50SAHV0 Wheels on top rack were making a squeaking noise. Installed an adjuster kit. Repair successful.
Near Farmington, NY 14425
Shaiman
Job Details: 07/19/2019
WASHER WHIRLPOOL WFW5620HW0 Ran unit through a test verification cycle. No significant error codes present. No signs of a water leak on or around the unit. Could not find any issues at this time; unit tested good.
Near Macedon, NY 14502
Evan
Job Details: 07/19/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Customer stated that top rack had fallen. Upon inspection discovered that wheels had broken off adjuster causing issue. Replaced adjusters on both sides. Reinstalled upper rack . Unit tested good
Near Rochester, NY 14623
Evan
Job Details: 07/19/2019
RANGE GE JGBP33WEH1WW Customer stated that unit was taking very long time to preheat. Upon inspection discovered that ignitor was glowing but failing to draw enough power. Replaced ignitor. Ran test bake cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 4342528 IGNITOR-ROUND
Near Macedon, NY 14502
Evan
Job Details: 07/19/2019
DISHWASHER WHIRLPOOL WDF560SAFT1 "Replacing spray arms due to poor wash performance. Items are continually coming out dirty. Replaced 3rd level , 2nd level and 1st level spray arms and also replacing filter screen due to old screen warping and not catching debris. Replaced all parts listed. Unit tested good"
Near Williamson, NY 14589
David
Job Details: 07/19/2019
REFRIGERATOR WHIRLPOOL WRS321SDHW01 Replaced separator and UI per Techline due to water dispenser not working. Unit tested good after install
Near Rochester, NY 14625
David
Job Details: 07/19/2019
WASHER WHIRLPOOL WTW7800XW0 Unit was not draining due to items getting stuck in the impeller housing and pump filter. Removed basket to get all the items out. Unit tested good
Near Rochester, NY 14621
Evan
Job Details: 07/19/2019
DRYER KENMORE 417.804127 Installed new heater assembly and bearing due to heating assembly coil snapping and fusing itself to case holding coil. Also replacing bearing due to bearing being worn. After assembling unit discovered that blower wheel was cracked unit will need new motor and blower wheel. Ordering blower and motor ; ordrng 1 131560100 (MOTOR ) and 1 131775600 (BLOWER ASSEMBLY )
Near Rochester, NY 14618
Evan
Job Details: 07/19/2019
WASHER MAYTAG MHW5100DW0 Customer stated that they are unable to start cycle due to user interface not responding to commands when selecting cycle. Attempted to get unit into diagnostic mode but unit would not accept commands when selecting keys. Unit needs new user interface. Customer does not want to proceed at this time due to part cost. Customer to contact manufacturer for possible part coverage. Part needed is (W10859004)user interface
Near Henrietta, NY 14467
Dave
Job Details: 07/19/2019
REFRIGERATOR AMANA BX21TW Evaporator fan motor bearing is bad . Ordering new fan Blade W10116797 and fan WP10513803; ordrng 1 W10116797 (blade-fan) and 1 WP10513803 (motor-evap)
Near Webster, NY 14580
David
Job Details: 07/19/2019
REFRIGERATOR KITCHENAID KFIS29PBMS00 Replaced compressor inverter due to low speed on compressor. Unit is making ice and cooling. Customer to monitor.
Near Fairport, NY 14450
Evan
Job Details: 07/19/2019
RANGE FRIGIDAIRE PLGFMZ98GCH Customer stated that unit was not reaching temperature. Upon inspection discovered that ignitor was failing. Confirmed that ignitor was receiving power. Replaced ignitor. Ran test bake cycle. Unit tested good
Near Pittsford, NY 14534
Dave
Job Details: 07/19/2019
REFRIGERATOR MAYTAG MFD2560HES "Fill piece that goes on icemaker is broken also is missing bail arm . Ordering bail arm WP67004028 icemaker D7824706Q ; ordrng 1 WP67004028 (arm-shut), dspstn on spec-tagged invntry: 1 D7824706Q ICEMAKER"
Near Rochester, NY 14622
Evan
Job Details: 07/19/2019
WASHER MAYTAG MVWX600XW0 Unit is still experiencing same issue will not spin out. Checked for codes. Unit displaying codes f7e1 (basket speed fault )and f7e7 (motor unable to reach target rpm) ran tachometer verification test to test shifter function. Optical sensor on shifter is working as it should. While inspecting wiring harness underneath unit. Discovered broken wire at motor connector. Broken wire was green wire with yellow line through it. Repaired wire at connector. Ran diagnostic cycle and also ran rinse and spin cycle to confirm function outside of test mode. This was issue for unit not spinning. Unit tested good
Near Penfield, NY 14526
Evan
Job Details: 07/19/2019
DISHWASHER MAYTAG MDB7949SDE1 Customer stated that upper rack was falling. Upon inspection discovered that adjusters on both sides had cracked causing rack to fall. Replaced adjusters and also repaired bottom rack silverware tray. Unit tested good
Near Rochester, NY 14624
Shaiman
Job Details: 07/19/2019
WASHER WHIRLPOOL WTW7500GC2 "Customer states unit is not draining. F3E2 F8E1 F0E4 codes stored. Water will not dispense in manual diagnostics. Replaced valves, ran auto verification cycle. Unit testing good. ; used 1 W11165546 (VALVE) from stock"
Near Rochester, NY 14617
Evan
Job Details: 07/19/2019
RANGE WHIRLPOOL WEG730H0DW0 Replacing blower fan due to unit displaying code F8e0 for weak fan motor. Replaced fan motor also adjusted top burner flame height for customer. Ran test preheat to 350. Unit tested good ; dspstn on spec-tagged invntry: 1 W11107275 BLOWER
Near Rochester, NY 14624
Shaiman
Job Details: 07/19/2019
WASHER WHIRLPOOL WFW75HEFW0 Unit is no longer in service. Left the part with the old machine. No service was done.
Near Rochester, NY 14606
Shaiman
Job Details: 07/19/2019
WASHER MAYTAG MHW5100DW0 "Customer states the unit will not start. User interface is not responsive. UI should be replaced. ; ordrng 1 W10859004 (UI), dspstn on spec-tagged invntry: 1 WPW10443885 LATCH"
Near Webster, NY 14580
Evan
Job Details: 07/19/2019
DISHWASHER KITCHENAID KDFE304DSS0 Customer stating upper rack is falling down due to track breaking. Welds have snapped on tracks. Replaced tracks. Unit tested good
Near Rochester, NY 14624
David
Job Details: 07/19/2019
REFRIGERATOR MAYTAG MFI2570FEZ05 Water pressure is very low due to a restricted needle valve. Installed new dual valve and replaced cracked ice maker fill tube. Recommending that the customer have a licensed plumber replace the needle valve; used 1 67006317 (TUBE-WATER) from stock
Near Pittsford, NY 14534
Shaiman
Job Details: 07/19/2019
DISHWASHER KITCHENAID KDTE204EPA1 Unit fills with water but does not wash. Motor needs to be replaced. ; ordrng 1 WPW10605058 (SUMP MOTOR)
Near Canandaigua, NY 14424
Dave
Job Details: 07/19/2019
WASHER MAYTAG MVWX655DW1 Lid lock had failed not allowing washer to complete cycles . Replaced lid lock from Truck stock W12307244. Calibrated unit and ran auto diagnostics. Unit tested good .; used 1 W11307244 (LATCH) from stock
Near Ontario, NY 14519
Dave
Job Details: 07/19/2019
REFRIGERATOR WHIRLPOOL WRB322DMBW00 Ice maker not making ice . Ice maker did cycle . Found that the water flow was pretty low . Turn on shut off valve and turned back on . Cycled ice maker again . Water flow was better customer to monitor
Near Webster, NY 14580
David
Job Details: 07/19/2019
REFRIGERATOR WHIRLPOOL WRF989SDAE00 Freezer evaporator van is not running causing no ice. 14vdc coming out of control. Ordering fan ; ordrng 1 WPW10514110 (motor evaporator)
Near Pittsford, NY 14534
Dave
Job Details: 07/19/2019
REFRIGERATOR WHIRLPOOL GARF30FDGB00 Door not closing correcting and rubbing . Adjusted the bottom and top hinges to get rid of the rubbing . Adjusted the screw test raises and lowers door . Loc tite screw and put rubber grommet in between to keep it from moving ..heated door gasket . Door is now sealing as expected . Left part with customer
Near Ontario, NY 14519
David
Job Details: 07/19/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Freezer door harness is damaged. Ordering door. ; ordrng 1 LW11202405 (dor-fip)
Near Penfield, NY 14526
Shaiman
Job Details: 07/19/2019
DRYER AMANA NGD4800VQ1 Unit would not heat. Replaced thermal fuse. Unit testing good. ; used 1 WP3392519 (FUSE-THERMAL) from stock
Near Ontario, NY 14519
Shaiman
Job Details: 07/19/2019
WASHER WHIRLPOOL WFW97HEXW0 F6E1 error code stored. MCU should be replaced. Customer declined further repair.
Near Rochester, NY 14624
David
Job Details: 07/19/2019
REFRIGERATOR WHIRLPOOL WRT314TFDB00 Unit was not cooling properly due to a slow evaporator fan motor. Replaced fan motor. Unit testing good
Near Rochester, NY 14617
David
Job Details: 07/19/2019
REFRIGERATOR KITCHENAID KRFF305ESS00 Unit had an event where the freezer had thawed. Unit operating at time of arrival and has good temperature. Suspecting defrost control; ordrng 1 W10860447 (cntrl-elec)
Near Rochester, NY 14620
David
Job Details: 07/19/2019
REFRIGERATOR WHIRLPOOL KRFF507HPS Replaced shelf support that was broken and preventing the crisper from closing. Unit tested good
Near Webster, NY 14580
Evan
Job Details: 07/19/2019
DISHWASHER KITCHENAID KDTE254ESS2 "Customer stated rack was falling. Upon inspection discovered that left side adjuster housing has cracked causing issue. Ordering housing cover and adjuster; ordrng 1 WPW10250162 (COVER ) and 1 WPW10588164 (HOUSING ), dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK"
Near Hamlin, NY 14464
David
Job Details: 07/19/2019
WASHER WHIRLPOOL WTW5000DW2 Replaced pump and control due to unit not completing cycles. Unit tested good after test.
Near Rochester, NY 14620
Shaiman
Job Details: 07/19/2019
REFRIGERATOR WHIRLPOOL WRF560SEYW01 "Customer stated that after repairing the gasket, water would not dispense. Door switches are functional. Checked harness connections at the top left hinge. Removed water filter and attempted to dispense water. Reset power to unit. Tested harness at main control and did not get power when attempting to dispense water. Tech line agent suggests replacing the UI and control board. SR: 7725369349; rqstng P&A on 1 W10435576 (FASCIA) and 1 W11035836 (MAIN CONTROL) and 1 W11082783 (USER INTERFACE )"
Near Rochester, NY 14606
Evan
Job Details: 07/19/2019
RANGE AMANA AGR6603SFW2 Customer stated that unit was not heating up to temp. Unit would not get hot while running bake cycle. Attempted to run preheat could not hear ignitor clicking once bake cycle started. Discovered that terminal connector at ignitor had come detached reattached connector ran preheat to 350. Unit tested good; dspstn on spec-tagged invntry: 1 WP9758079 IGNTR-OVEN
Near Rochester, NY 14609
Shaiman
Job Details: 07/19/2019
WASHER WHIRLPOOL NTW4516FW3 Customer states unit will not go complete a wash cycle. Latch would not lock. Replaced latch. Unit testing good. ; used 1 W11307244 (LATCH) from stock
Near Avon, NY 14414
Dave
Job Details: 07/19/2019
WASHER WHIRLPOOL WFW94HEXW2 F8E2 dispenser system error .Called techline SR 7725379894 .said that would need a new dispenser if the wire harness is good . Found corrosion on the wires to the dispenser and on the board to the dispenser itself . Would need wire harness and dispenser motor . . Cleaned contacts on wire and board on motor . Use dielectric grease to prevent any more . Ran in auto diagnostics did not pass. But now a regular cycle is working . Customer will think about doing any further repairs .
Near Rochester, NY 14621
Evan
Job Details: 07/19/2019
DRYER KENMORE 417.804127 Replacing motor and blower due to old blower wheel cracking and seizing itself on motor shaft. Replaced motor and blower. Ran test cycle. Unit tested good
Near Rochester, NY 14623
Shaiman
Job Details: 07/19/2019
WASHER WHIRLPOOL WFW5620HW0 Customer states unit won’t spin And is leaking water. Mounting point for inner rail to bulk dispenser is stripped preventing rail to be fastened securely. Replacing flawed components. Tested spin in manual verification; unit spins fine. F9E1 error code still stored. Unable to justify the exact source of the leak. Also replacing drain pump. ; ordrng 1 W11204544 (INNER RAIL) and 1 W11230114 (SCREW) and 1 W11316609 (DRAIN ASSEMBLY ) and 1 W11316671 (INNER DRAIN HOSE) and 1 W11318828 (DISPENSER LINER)
Near Rochester, NY 14612
David
Job Details: 07/19/2019
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Replaced the water valve and the full tube heater due to ice make fill tube freezing. Ran test harvest and fill. Unit filled Customer to monitor
Near Rochester, NY 14617
David
Job Details: 07/19/2019
REFRIGERATOR KENMORE 25378893013 Unit is not defrosting. Defrost timer is not advancing ordering timer; ordrng 1 215846604 (timer-defrost)
Near Rochester, NY 14615
David
Job Details: 07/19/2019
RANGE WHIRLPOOL WEGA25H0HN0 Replaced convection fan that was open. Unit tested good in diagnostics
Near Rochester, NY 14624
David
Job Details: 07/19/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Items on top shelf near damper are freezing and causing inconsistent temps. Recommending removing items from shelf near damper. Mullion control is sticking. Ordering mullion; rqstng P&A on 1 W11043010 (rail-mulln)
Near Canandaigua, NY 14424
Dave
Job Details: 07/19/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM10 Tube from valve to water filter housing is leaking ordering new tube WPW10678712. ; ordrng 1 WPW10678712 (tube-water)
Near Palmyra, NY 14522
Dave
Job Details: 07/19/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Customer had found styrofoam in there ice . The foam may have been from when they purchased the unit and removed packing foam . Dump ice bin made sure there wasn't anymore debris in bin . Cycled ice maker . Checked water dispenser . Water flow is slow . Turned off saddle valve and reopened. Unit now has better water flow .
Near Palmyra, NY 14522
Shaiman
Job Details: 07/19/2019
WASHER MAYTAG MVWC565FW1 Replaced agitator due to items getting damaged. Service pointer #W11347319A. Repair successful.
Near Victor, NY 14564
Dave
Job Details: 07/19/2019
REFRIGERATOR WHIRLPOOL WRS322FDAB05 Called techline SR 7725372518 . Refrigerator not cooling . Found that there was a previous repair done to the unit a hard start was added to unit . Techline suggested replacing compressor W10309988. Wire harness to compressor as well W10805739. ; ordrng 1 W10309988 (compressor) and 1 W10805739 (harns-wire)
Near Rochester, NY 14610
Dave
Job Details: 07/19/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM00 The Mullion on the left hand door had fallen off and not allowing the door to shut . Re fixed mullion and adjusted hinges so the mullion was hitting in the right place l also adjusted the legs as well . Unit Tested good
Near Fairport, NY 14450
Dave
Job Details: 07/19/2019
REFRIGERATOR MAYTAG MSS26C6MFB00 Freezer door not closing correctly. Found that the screws to the hinge were missing that are supposed to be holding the freezer door . Took one screw from fresh food door and moved it to the freeze ordering new screws WPW10297485 . Reheated gaskets and leveled the refrigerator doors to make sure that they are shutting as they should . .; ordrng 3 WPW10297485 (screw)s
Near Rochester, NY 14605
Dave
Job Details: 07/19/2019
RANGE AMANA AGR6603SFB2 F1E0 F1E1 internal board failure. F3E0 oven sensor error. Called techline SR 7725384412 . Unit is full of roaches and that is what caused the failure in the unit . Would need new control board . Unit is not covered under warranty.; dspstn on spec-tagged invntry: 1 WP9758079 IGNTR-OVEN and 1 WPW10701462 HARNESS-INSULATED
Near Henrietta, NY 14467
Evan
Job Details: 07/19/2019
DISHWASHER KENMORE 587.14029200A Customer stated unit is leaking. Discovered that unit was dripping from fill hose. Was able to trim hose and reinstall. Ran unit once hose was trimmed and reclamped. Could not replicate issue once doing this. Ran multiple test cycles unit tested good
Near Rush, NY 14543
Evan
Job Details: 07/19/2019
RANGE JENN AIR JES1750FS1 Customer stated door would not shut correctly. Upon inspection discovered that hinges were not allowing door to seal properly at the top of the door. Replaced hinges and tested door for customer. Unit tested good
Near Conesus, NY 14435
Dave
Job Details: 07/19/2019
VERTICAL FREEZER WHIRLPOOL WZF34X18DW01 "Freezer not freezing bottles of water . Temperatures in unit area found 40 degrees. Unit needs sealed system work . Ordering evap W10858281 . Compressor W11174634; ordrng 1 W10858281 (evaporator) and 1 W10896198 (start-dev) and 1 W11174634 (compressor), dspstn on spec-tagged invntry: 1 WPW10143759 DRIER-UV DYE"
Near Macedon, NY 14502
Evan
Job Details: 07/19/2019
DISHWASHER MAYTAG MDB4949SDZ0 Replacing Bracket for upper wash arm due to old bracket being missing from unit. Replaced bracket. Ran test cycle. Unit tested good
Near Rochester, NY 14606
David
Job Details: 07/19/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM13 "Replaced evaporator with harness due to an incorrect defrost terminator. Freezer clips have broken ordering clips to be shipped direct ; rqstng P&A on 1 WPW10485089SHIPDIRECT (SHIP DIRECT) and 1 WPW10485096SHIPDIRECT (SHIP DIRECT), states that autho needed"
Near Rochester, NY 14624
Dave
Job Details: 07/19/2019
REFRIGERATOR MAYTAG MBR2258XES1 Ice maker is not cycling correctly needs new ice maker .replaced ice maker With D7824706Q . Cycled ice maker . Unit tested good .; used 1 D7824706Q (ICEMAKER) from stock
Near Williamson, NY 14589
Shaiman
Job Details: 07/19/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Customer concerned about unit not draining. Unit drained 4 consecutive times with no issues. Unit testing good. Return with drain pump if issue returns. ; dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN
Near Williamson, NY 14589
Shaiman
Job Details: 07/19/2019
DRYER WHIRLPOOL WGD6620HC0 Customer states unit was throwing F3E3 error code. Replaced inlet thermistor. Unit testing good.
Near Rochester, NY 14624
Evan
Job Details: 07/19/2019
RANGE WHIRLPOOL WEE745H0FS0 Customer stated Burner was stuck on. Upon inspection discovered that switch had seized causing issue. Also interior of knob had cracked so customer could not turn burner off. Replaced knob and switch. Discovered that other knobs for other burners are beginning to have same issue shipping other 3 knobs directly to customer. Unit tested good ; ordrng 3 W11117415 (SHIP TO CUSTOMER )s
Near Webster, NY 14580
David
Job Details: 07/19/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Left side door liner was caved in. Added shim to make contact with light switch. Light and water now works.
Near Webster, NY 14580
David
Job Details: 07/19/2019
DISHWASHER KITCHENAID KUDS40CVSS4 Ran unit with the clear door. Significant sudsing present still. Recommending changing detergents.
Near Rochester, NY 14608
Shaiman
Job Details: 07/19/2019
WASHER WHIRLPOOL WTW8500BC0 "The lid does not latch preventing the unit from starting. Replacing the lid, hinges, and hinge springs.; ordrng 2 WP8563964 (HINGE )s, rqstng P&A on 1 WPW10309357 (LEFT HINGE SPRING ) and 1 WPW10309358 (RIGHT HINGE SPRING) and 1 WPW10550304 (LID)"
Near Rochester, NY 14607
David
Job Details: 07/19/2019
REFRIGERATOR FRIGIDAIRE FRT18HS6JK4 Replaced loud evaporatorFan motor. Unit tested good
Near Pittsford, NY 14534
David
Job Details: 07/19/2019
REFRIGERATOR KITCHENAID KRFC302EBS00 Leveled unit so million will contact catch. Unit tested good
Near Rochester, NY 14618
Evan
Job Details: 07/19/2019
DRYER WHIRLPOOL WED75HEFW0 Installed new UI and unit was still doing the same thing. Unit needs new control. Unsure if UI is functional due to issue with control. Ordering control ; ordrng 1 W10875486 (CONTROL )
Near Victor, NY 14564
David
Job Details: 07/19/2019
REFRIGERATOR WHIRLPOOL WRS322FDAB05 Replaced the compressor due to an open winding. Unit began cooling after install
Near West Henrietta, NY 14586
Evan
Job Details: 07/19/2019
DRYER WHIRLPOOL MEDX655DW1 Customer stated unit was not heating. Upon inspection discovered that unit was heating as it should but timer is not advancing when selecting cycle. Unit will dry items but timer will never move. Ordering timer ; ordrng 1 WPW10642928 (TIMER)
Near Churchville, NY 14428
Dave
Job Details: 07/19/2019
REFRIGERATOR GE PFSF6PKXDBB Fresh food evap fan not running. Replaced fan . As for water in fresh food compartment . Found the drain was plugged. Steamed and cleaned drain . Put copper wire from heating element to the drain hole so it does not freezer up .
Near Rochester, NY 14616
David
Job Details: 07/19/2019
REFRIGERATOR WHIRLPOOL WRF989SDAM02 Replaced led module due to intermittent light. Some light cameBack but freezer is still out. Ordering led modules.; ordrng 4 W10695459 (LED)s
Near Rochester, NY 14612
David
Job Details: 07/19/2019
50#IM 15" FS KITCHENAID KUIC15PRSX3 Found unit with melting ice bin and powered off. Unable to to power on. Unplugged and plugged back in unit started and began to cool. Quoted for a control board. Waiting on customer for an answer; rqstng P&A on 1 WPW10226156 (cntrl-elec)
Near Phelps, NY 14532
Evan
Job Details: 07/19/2019
OVEN WHIRLPOOL MGR6875ADW Customer stated unit was sparking on its own. Upon inspection discovered that right rear valve was sticking causing unit to spark. Cleaned valve and area around valve. Discovered that left rear ignitor was not sparking. Ordering ignitor ; ordrng 1 WP8523793 (IGNITOR )
Near Rochester, NY 14606
Dave
Job Details: 07/19/2019
WASHER MAYTAG MVWB766FW1 F8E1 long fill error code . found that the water valve has power to each valve but the hot water one is not turning on . Checked customer water to unit has good flow. Unit needs new valve. Ordering housing W11172234; ordrng 1 W11172234 (housing)
Near Webster, NY 14580
Shaiman
Job Details: 07/19/2019
WASHER WHIRLPOOL WTW8500DC5 "Returning for the second time for the same issue with the lid. The lid keeps breaking in the same spot. Contacted tech line regarding the problem. Agent suggests to replace the whole top, lid, and hinges. Agent also mentioned that using “Shout” spray and wash could make the plastic brittle on the lid. Coincidentally, the customer uses “Shout” on their clothes. However, still replacing the parts per tech line recommendation.SR: 7725386665; ordrng 1 W10817363 (CONSOLE TOP) and 1 W11129928 (DRAWER)"
Near Rochester, NY 14615
Shaiman
Job Details: 07/19/2019
WASHER WHIRLPOOL MVWC465HW2 "Customer concerned about a grinding noise during agitation. Discovered the nut That holds the pulley on the driveshaft came off, resulting in the pulley moving position and causing contact to the shield. Shield and belt are damaged. Splines on the pulley looks slightly stripped. Replacing shield, pulley, and belt. ; ordrng 1 W10721967 (PULLEY) and 1 W11087188 (SHIELD ) and 1 W11239857 (BELT), dspstn on spec-tagged invntry: 1 W11035747 GEARCASE"
Near Webster, NY 14580
Evan
Job Details: 07/16/2019
DISHWASHER KITCHENAID KDTE104ESS4 Customer stated upper rack was falling. Upon inspection discovered that mounting tabs on adjuster had broken off causing rack to fall. Unit is also missing spring for soap dispenser door. Ordering adjusters and dispenser. ; ordrng 1 W10861000 (DISPENSER) and 2 WPW10546503 (ADJUSTER)s
Near Rochester, NY 14624
Shaiman
Job Details: 07/16/2019
WASHER WHIRLPOOL WFW75HEFW0 Customer concerned about mold on bellow. Replacing bellow. ; ordrng 1 W11106747 (BELLOW)
Near Rochester, NY 14617
David
Job Details: 07/16/2019
REFRIGERATOR AMANA AFD2535FES Ice maker is leaking. Ordering ice maker; ordrng 1 D7824706Q (ice maker)
Near Dansville, NY 14437
Dave
Job Details: 07/16/2019
REFRIGERATOR MAYTAG MFW2055FRZ00 Found the connection to the water valve was loose and that is where the leak was coming from . Tighten connections to the valve . Turned water back on did not see any leaks . Tested water dispenser. Tested good .
Near Webster, NY 14580
Evan
Job Details: 07/16/2019
WASHER MAYTAG MVWB835DW4 Customer stated that unit was still experiencing same issue with lint on clothing after cycle. Checked for error codes. Unit was displaying f0e5 (Off balance load) f0e3 (overload). Ran test cycle. Unit completed cycle as it should. Removed tub ring to inspect outer and inner tub. Both are clear of lint/debris. Customer is overloading unit this is cause for poor wash performance. Disgorging using power wash for larger loads to ensure load is receiving enough water.
Near Perry, NY 14530
Dave
Job Details: 07/16/2019
WASHER MAYTAG MVWB765FW3 "F7E9 error code lock rotor . Called techline SR 7725345195 . Washer will not change selection in the cycle . Power cycled unit . No change . Went into diagnostics. Calibrated unit and ran in auto diagnostics, unit went through . Unit still won't change wash selection. Ordering control board and user interface also ordering a lid lock . ; ordrng 1 W10810403 (lid lock assy) and 1 W11135391 (console) and 1 W11195970 (cntrl-elec)"
Near Webster, NY 14580
Evan
Job Details: 07/16/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 Customer stated that top rack was falling due to adjuster wheel falling off. Upon inspection discovered that adjuster had broken at wheel shaft causing issue. Replaced adjusters. Unit tested good ; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER
Near Webster, NY 14580
Evan
Job Details: 07/16/2019
MICROWAVE MAYTAG MMV4206FZ2 Customer stated that door light would stay on while door was shut and unit would not run even after door was shut. Interlock switches are failing. Replaced interlock with updated interlock. Ran test cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 W11244490 INTERLOCK
Near Webster, NY 14580
Evan
Job Details: 07/16/2019
WASHER WHIRLPOOL WFW86HEBW1 Customer stated that unit stopped mid cycle and would not start cycle back up items were locked inside machine. Manually unlocked door and unplugged unit. After plugging unit back in checked incoming voltage on unit. Unit was receiving proper voltage but failing to Accept commands. Unit needs control. Replaced control. Ran test cycle. Unit tested good
Near Webster, NY 14580
Evan
Job Details: 07/16/2019
DRYER KENMORE 110.7090299 "Customer stated unit would not heat. Upon inspection discovered that thermal fuse had blown causing ignitor not to receive power. Also recommending replacement of gas coils due to unit still having original coils. Replaced coils & Thermal fuse. Ran test cycle. Unit tested good ; used 1 279834 (COIL KIT), and 1 WP3390719 (FUSE-THERMAL) from stock"
Near Rochester, NY 14606
Shaiman
Job Details: 07/16/2019
DRYER WHIRLPOOL WED7300DW0 Customer concerned about unit making a loud knocking noice. Rollers were heavily worn. Installed maintenance kit. Unit testing good. ; used 1 4392065 (REPAIR KIT) from stock
Near Webster, NY 14580
Evan
Job Details: 07/16/2019
DRYER MAYTAG MEDX655DW1 Customer stated that items are ripping while inside dryer. Upon inspection found that edges on blower vent are extremely sharp causing items to catch on vent. Ordering new blower ; ordrng 1 WP8541818 (BLOWER)
Near Rochester, NY 14613
Shaiman
Job Details: 07/16/2019
DRYER WHIRLPOOL WED4616FW0 Replaced harness & tested unit. Unit testing good.
Near Rochester, NY 14617
David
Job Details: 07/16/2019
DISHWASHER KITCHENAID KDTM404ESS1 Lower spray arm was not properly seated allowing contact with the lower rack. Reseated and tested with the clear door. Unit tested good.
Near Rochester, NY 14612
David
Job Details: 07/16/2019
WASHER MAYTAG MHW9000YW Replaced damaged motor control unit that was preventing use. Unit tested good after install
Near Rochester, NY 14612
David
Job Details: 07/16/2019
WASHER WHIRLPOOL MHW8200FW0 Replaced control due to ACU memory error. Unit tested good in diagnostics. Recommending washer be put on a dedicated breaker.
Near Rochester, NY 14619
David
Job Details: 07/16/2019
REFRIGERATOR MAYTAG MFW2055FRZ00 Bail arm would not move down. Replaced ice maker unit tested good; used 1 4317943 (ICEMAKER) from stock
Near Rochester, NY 14607
David
Job Details: 07/16/2019
REFRIGERATOR KENMORE 2539345010 Replaced sagging fed gasket unit sealed after install
Near Rochester, NY 14613
David
Job Details: 07/16/2019
REFRIGERATOR KITCHENAID KFIS29PBMS00 Unit has been frosting over in the fresh section since last repair. Switched to 8 hour defrost. Customer already defrosted unit. Defrost sensor testing good. ATEC warranty; dspstn on spec-tagged invntry: 1 WPW10514110 MOTOR EVAPORATOR
Near Honeoye Falls, NY 14472
Dave
Job Details: 07/16/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 F4E3 wash pump failure error code . Replaced wash pump. Tested unit in auto diagnostics. Tested good .
Near Macedon, NY 14502
Dave
Job Details: 07/16/2019
WASHER MAYTAG MVWX655DW1 Found the wash plate screw was loose causing the noise that the customer was hearing . Tighten screw . Loc tite . Calibrated unit and ran in auto diagnostics. Unit tested good .; dspstn on spec-tagged invntry: 1 W10721967 CAM
Near Fairport, NY 14450
Dave
Job Details: 07/16/2019
WASHER WHIRLPOOL WTW4816FW0 Found a battery underneath the washer that was hitting the pulley and pulley cover . Removed battery and cleaned underneath unit . Calibrated washer . Ran in auto diagnostics. Tested good .