Near Webster, NY 14580
David
Job Details: 08/28/2019
REFRIGERATOR WHIRLPOOL KSSC48QTS02 Warm air is entering the ice bin through ice door ordering door and bracket/motor parts not paid for ; ordrng 1 WP2180353 (door-chute13.11) and 1 WPW10546285 (motor31.24)
Near Rochester, NY 14606
Shaiman
Job Details: 08/28/2019
DISHWASHER WHIRLPOOL WDF760SADB2 Replaced motor and wheel assemblies. Unit testing good.
Near Rochester, NY 14621
Shaiman
Job Details: 08/28/2019
WASHER MAYTAG MVWC465HW2 Customer states unit does not drain. F5E2 error code stored. Lid lock would not work as it should in manual diagnostics. Replaced latch. Unit testing good.; used 1 W11307244 (LATCH) from stock
Near Canandaigua, NY 14424
Dave
Job Details: 08/28/2019
WASHER WHIRLPOOL WTW4816FW2 "No error codes . Ran in auto diagnostics. Could hear the belt slipping . After looking under machine , found that the gear case has leaked oil and had gotten on all the components. Ordering gearcase W11255272 , cam W10721967 , belt WPW10006384 and ACTUATOR W10913953; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11255272 (gearcase) and 1 WPW10006384 (drive belt)"
Near Henrietta, NY 14467
Evan
Job Details: 08/28/2019
WASHER WHIRLPOOL MVWB766FW1 Customer stating they are still having issue with darker items coming out with white residue on them after wash cycle. Checked for codes no codes present. Removed wash basket to inspect plastic tub. Tub has small amount of white residue on tub suspecting from afresh. Drying on tub. Cleaned tub with warm water. Reassembled unit and called techline to document findings. Techline spoke with tech about proper detergent usage and cycle selection and documented issue. Customer to monitor if issue persists. SR:7725724922
Near Geneva, NY 14456
Dave
Job Details: 08/28/2019
REFRIGERATOR WHIRLPOOL GB2FHDXWS07 Drain tube was plugged. Replaced drain tube with stock W10619951 . Service pointer W10632338 C . Part is covered under Special Project S38253 . Thawed ice plugging the hole . Tested unit . Tested good ; used 1 W10619951 (TUBE-DRAIN) from stock
Near Fairport, NY 14450
Dave
Job Details: 08/28/2019
OVEN WHIRLPOOL WFE525S0HZ1 Called techline SR 7725721397 oven bake element still squeaking while heating and contracting . Techline suggested bending the legs to the element towards the door .bent the element legs toward the door . Tested unit and ran for an extended period of time . Unit tested good .
Near Fairport, NY 14450
Dave
Job Details: 08/28/2019
RANGE KITCHENAID KSGG700ESS1 Control panel was not responding to touch at number 3 key . Replaced user interface . Tested unit . Tested good.
Near Penfield, NY 14526
Dave
Job Details: 08/28/2019
DRYER MAYTAG MEDB835DW3 Checked vent with tester . Tested good . Checked temperatures with vent off of unit and temp probe inside . Unit was running timed dry and on high and was cycling on and off between 130 and 150 .called techline SR 7725726088 Techline said if no error codes . Has good power to outlet . Unit has good airflow checked also with hand in vent . Techline said is working as expected and not to change parts . Thermal cut off and high limit were fine .
Near Pittsford, NY 14534
Shaiman
Job Details: 08/28/2019
DISHWASHER KITCHENAID KDTE334GPS0 "Rails for the upper rack separated, causing a malfunction to the rack. Replaced L & R tracks with parts and labor covered under Whirlpool Service Pointer. S Code: S22916"
Near Rochester, NY 14608
Steve
Job Details: 08/28/2019
REFRIGERATOR MAYTAG MRT311FFFZ00 "The unit was working on arrival. The customer had defrosted the refrigerator. Heater tests good. Ordering control and thermistor; ordrng 1 W11039790 (cntrl-elec) and 1 WPW10383615 (thermistor), dspstn on spec-tagged invntry: 1 WPW10383615 THERMISTER-FREEZER"
Near Rochester, NY 14625
Evan
Job Details: 08/28/2019
DISHWASHER KITCHENAID KDTM354ESS1 Replacing tracks for upper rack due to upper rack rails breaking causing upper rack to fall. Replaced both tracks. Unit tested good. Also replacing front wheels on lower rack due to wheels falling of Lower rack. Replaced lower rack wheels. Unit tested good
Near Webster, NY 14580
Shaiman
Job Details: 08/28/2019
WASHER MAYTAG MHWE301YW00 Customer states unit leaks during every use. Discovered the unit begins leaking from the door once it starts draining. Bellow should be replaced. ; ordrng 1 WPW10381562 (BELLOW)
Near Fairport, NY 14450
Shaiman
Job Details: 08/28/2019
WASHER MAYTAG MVWC4258W0 Customer concerned about unit not starting cycle. No error codes stored. Unit completed verification test cycle with no issues. Attempted to start a normal wash cycle. No issues present during visit. Customer monitor.
Near Geneseo, NY 14454
Steve
Job Details: 08/28/2019
RANGE WHIRLPOOL WFC310S0EB3 Found F9E0 wiring error. Found 240 volt from L1to neutral. It is suppose to be 120 volt. Customer is going to repair wiring at the house
Near Fairport, NY 14450
Dave
Job Details: 08/28/2019
MICROWAVE WHIRLPOOL WML75011HZ2 Microwave door squeaking. Removed door and found that the door is rubbing on the hinge and wearing plastic . Put food grade grease on hinge . Door is now closing as expected.
Near Rochester, NY 14610
Dave
Job Details: 08/28/2019
WASHER MAYTAG MVWB766FW1 F5E2 lid lock failure . Found that the lid left corner where the hinge is the plastic is broken . Ordering new lid W11259006 and lid lock W10810403 . Lid lock is shorting out board that's why it turns off .; ordrng 1 W10810403 (lid lock assy) and 1 W11259006 (lid)
Near Rochester, NY 14626
David
Job Details: 08/28/2019
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Unit is running ten degrees too warm. Full frost pattern. Ordering control and damper as well as the fed thermistor; ordrng 1 W10316760 (thermistor) and 1 W11224256 (cntrl-elec) and 1 W11224590 (cntrl-elec) and 1 WPW10479155 (control)
Near Rochester, NY 14620
Evan
Job Details: 08/28/2019
DISHWASHER MAYTAG MDB8989SHZ0 "Customer stated unit was dripping from door. Upon inspection discovered that unit was leaking from dispenser seal. Ordering dispenser. ; ordrng 1 W10861000 (DISPENSER ), dspstn on spec-tagged invntry: 1 W11084121 SENSOR"
Near East Rochester, NY 14445
Dave
Job Details: 08/28/2019
REFRIGERATOR WHIRLPOOL WRF560SMYM00 "Freeze evap not defrosting. Tested thermistors in diagnostics tested good , tested heater . Tested good .evap fan is working . Doors are sealing . Called techline . They suggested replacing the UI which controls the defrost. Ordering part W11082840 . Defrosted unit. ; ordrng 1 W11082840 (cntrl-elec)"
Near Rochester, NY 14607
David
Job Details: 08/27/2019
REFRIGERATOR KENMORE FRT18S6JK4 Then evaporator fan motor is very loud. Ordering fan motor; ordrng 1 241854301 (motor-fan)
Near Rush, NY 14543
Steve
Job Details: 08/27/2019
RANGE AMANA AGR6603SFS1 "Replaced dsi board, harness and igniter for broil not always lighting. Replaced front left burner cap for delayed lighting. The range tested good. ; dspstn on spec-tagged invntry: 1 WPW10701462 HARNESS-INSULATED"
Near Rochester, NY 14623
Steve
Job Details: 08/27/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Sr#7725705117 found a light coating of ice on drawer fronts n the freezer but no where else. Found the door was twisted a little. Lowered left leg and squared up the door. Called tech line to document. The customer is going to monitor.
Near Penfield, NY 14526
Evan
Job Details: 08/27/2019
WASHER WHIRLPOOL MHW5630HW0 Repacking tub due to original tub holes being very sharp causing items to rip while in wash cycle. Replaced tub. Ran test cycle. Also ran unit on quick wash.Unit tested good
Near Rochester, NY 14606
David
Job Details: 08/27/2019
REFRIGERATOR WHIRLPOOL WRF540CWHB00 Replaced damaged doors and shelves
Near Rochester, NY 14617
David
Job Details: 08/27/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ02 Freed filter from housing that was stuck
Near Webster, NY 14580
David
Job Details: 08/27/2019
OVEN KITCHENAID KSEG700ESS3 Replaced malfunctioning keypad with a new console. Unit tested good after install
Near Pittsford, NY 14534
Steve
Job Details: 08/27/2019
REFRIGERATOR FRIGIDAIRE FGHB2844LFE Took apart freezer to replace sensor. No sensor in the freezer. Ordering evaporator fan motor and control just in case. ; ordrng 1 241509402 (motor) and 1 242115239 (board-main power)
Near Webster, NY 14580
David
Job Details: 08/27/2019
DISHWASHER MAYTAG MDB6769PAB0 Unit is not washing due to a stuck key error. Replaced keypad unit tested good
Near Webster, NY 14580
David
Job Details: 08/27/2019
WASHER MAYTAG MVWC565FW1 Unit will not fill with hot water. No hot water at the supply customer will have to have a plumber repair.
Near Webster, NY 14580
David
Job Details: 08/27/2019
REFRIGERATOR WHIRLPOOL WRT541SZHV A small amount of moisture is building on the freezer liner. Sealed cabinet to liner. Customer to monitor.
Near Canandaigua, NY 14424
Dave
Job Details: 08/27/2019
50#IM 15' FS WHIRLPOOL KUIC15NHZS0 Found the pieced that disperses the water over the evaporator was plugged . Removed unit and cleaned piece. Cleaned condenser.Tested unit . Tested good .
Near Canandaigua, NY 14424
Dave
Job Details: 08/27/2019
WASHER WHIRLPOOL WTW5000DW2 "F8E1 long fill error code . Water valve is filter Debris . F7E7 motor not able to reach RPM . Ordering motor W11283592 , water valve W11210459, W10913953 ACTUATOR , W11162560 CAPACITOR; ordrng 1 W10913953 (actuator) and 1 W11162560 (CAPACITOR) and 1 W11210459 (valve) and 1 W11283592 (motor-drve)"
Near Pittsford, NY 14534
Evan
Job Details: 08/27/2019
RANGE WHIRLPOOL KIRD801VSS Customer stated that down draft fan was not working. Upon inspection discovered that left side switch was not making contact with plastic spring. Customer had extra switch from previous repair. Installed switch and tested unit. Unit tested good once replacing switch. Collecting service call fee
Near Penfield, NY 14526
Dave
Job Details: 08/27/2019
DRYER MAYTAG MEDB835DW3 Part failed to come in . Rescheduled. ; schdld next appmnt for 8/27 TUE !
Near Mendon, NY 14506
Evan
Job Details: 08/27/2019
WASHER WHIRLPOOL MVWX655DW0 Customer stated that unit was not filling enough on normal cycle. Upon inspection checked for error codes. Unit had no codes present at this time. Ran diagnostic cycle. Unit completed cycle as it should. Spoke with customer about proper cycle selection based on items being washed. Unit does not need new control. Service call fee is on job # 84590
Near Fairport, NY 14450
Evan
Job Details: 08/27/2019
DISHWASHER MAYTAG MDB7851AWS0 Customer stated that heater would not shut off after cycle was finished. Upon inspection discovered that heater relay had welded itself shut causing heater to run constantly. If customer was to repair unit parts needed would be. W10283681 Heater $52.00WP6-918806 Spray arm $50.00WP6-918873 Basket $20.00WPW10218838 Control $150.00+ S&H Customer will contact office if they would like to proceed
Near Pittsford, NY 14534
Steve
Job Details: 08/27/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Replaced ui for not defrosting properly. Replaced switch that was broken. The refrigerator tests good
Near Macedon, NY 14502
Dave
Job Details: 08/27/2019
RANGE KITCHENAID KSDB900ESS3 Left front burner not holding simmer flame . Ordering new burner head W11106799 . Send part to customer. ; ordrng 1 W11106799 (burnr-head)
Near Rochester, NY 14618
Steve
Job Details: 08/27/2019
REFRIGERATOR GE TFX24PRXA AA The u it is ge built in monogram. Water collecting next to evaporator in front. Referred customer back to manufacturer. No charge
Near Rochester, NY 14625
Dave
Job Details: 08/27/2019
MICROWAVE KITCHENAID KOCE500ESS06 Opened part to replaced fan . Found the fan was broken inside the box . No damage to the box . Ordering new cooling W10838964 and W11098747 magnetron . The sound starts happening once the unit gets warm ; ordrng 1 W10838964 (motor-fan) and 1 W11098747 (magnetron)
Near Pittsford, NY 14534
Steve
Job Details: 08/27/2019
REFRIGERATOR MAYTAG MFI2569YEM0 Replaced the main co troll for not cooling and no power to display. The refrigerator tests good. Cleaned plugged condenser oils. ; pckd up 1 WPW10312695 (electronic control)
Near Fairport, NY 14450
Steve
Job Details: 08/27/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Replaced left door due to mullion fasteners not positioned right causing door to not close properly. The refrigerator tests good
Near Ontario, NY 14519
Shaiman
Job Details: 08/27/2019
WASHER WHIRLPOOL MHW8200FW0 Customer concerned about unit leaking. Bellow is in good condition and no leaks from hoses nor the drain hose. Drain pump is not draining as it should. Drain pump should be replaced. RO: 6790736-00; ordrng 1 WPW10605427 (DRAIN PUMP)
Near Fairport, NY 14450
Steve
Job Details: 08/27/2019
REFRIGERATOR MAYTAG MFF2258VEW6 Replaced door gaskets for ripped gaskets. The refrigerator tests good
Near Farmington, NY 14425
Dave
Job Details: 08/27/2019
WASHER MAYTAG MVWC415EW2 Unit is not agitating found the capacitor not holding power to push the motor and just humming ordering cap W11162560 and actuator W10913953; rqstng P&A on 1 W10913953 (actuator) and 1 W11162560 (CAPACITOR)
Near Victor, NY 14564
Dave
Job Details: 08/27/2019
WASHER MAYTAG MVWB855DC3 "F3E2 inlet water thermistor fault , F0E4 spin limited by water temperatures. F5E1 lid switch fault error code . UI is freeze and becoming unresponsive. Ordering control W11171748 , User interface W11112662 .ordering water housing due to thermistor fault W11172234. Ordering lid lock for fault W10861642; ordrng 1 W10861642 (latch) and 1 W11171748 (cntrl-elec) and 1 W11172234 (housing)"
Near Rochester, NY 14617
Shaiman
Job Details: 08/27/2019
WASHER WHIRLPOOL WTW8500DW0 Replaced damaged part. Repair successful.
Near Irondequoit, NY 14622
Shaiman
Job Details: 08/27/2019
DISHWASHER MAYTAG MDB8959SFZ4 Customer states unit was leaking from the bottom left corner. Could not recreate leak. Float switch appeared to be free of any debris and the door was closing as it should. Replaced gasket. Repair successful. ; dspstn on spec-tagged invntry: 1 W10300924V GASKET
Near Ontario, NY 14519
Shaiman
Job Details: 08/27/2019
DRYER MAYTAG MGD8200FW0 "Customer concerned about a delay when hitting the start button; unit will click, then there will be a short delay before the unit starts. Suspecting a failing UI. Replacing user interface. ; ordrng 1 W10919206 (UI)"
Near Spencerport, NY 14559
Shaiman
Job Details: 08/27/2019
WASHER ROPER RTW4640YQ1 Customer states unit agitates intermittently; either agitate and no spin or spin but not agitate. F7E5 error code stored. Replaced agitator. Repair successful. ; used 1 WPW10006355 (ACTUATOR) from stock
Near Webster, NY 14580
Shaiman
Job Details: 08/27/2019
WASHER MAYTAG MVWC400XW3 "Customer concerned about frequently getting off balance when going into spin, a grinding noise when going from agitate to spin, and wash cycles taking longer than usual. F0E5, F7E6, F7E1, & F7E5 error codes stored. Agitation sounded weaker than it should. Unit could not complete an auto test cycle. Motor and actuator should be replaced. Motor has been discontinued. Contacted Lowe’s extended warranty who will then contact customer for resolution."
Near Macedon, NY 14502
Dave
Job Details: 08/27/2019
REFRIGERATOR WHIRLPOOL GI6FDRXXY09 Drain was plugged causing ice in the freezer section and then water running out the door . Service pointer for the issue . Replaced with new drain tube . Tube was covered with Special Project S38253 . Tested unit . Tested good . Customer concerned about water flow at dispenser. Close water valve and reopened. Did not help . Suggested replacing that first and then if nothing changes replace the water valves to the unit . Inside and outside the cabinet. ; used 1 W10619951 (TUBE-DRAIN) from stock
Near Marion, NY 14505
Dave
Job Details: 08/27/2019
REFRIGERATOR FRIGIDAIRE FGHB2866PFNA Ice maker not working replaced ice maker . Tested unit . Found that the fill tube was frozen . Unfrozen fill tube . Tested unit in diagnostics. Tested good.
Near Pittsford, NY 14534
Evan
Job Details: 08/27/2019
DISHWASHER KITCHENAID KDFE204ESS1 "Replacing tub due to mounting pins for door not aligning causing door not to shut properly. Replaced tub. Also replacing tracks due to track snapping causing upper rack to fall. Replaced tub replaced tracks. Unit tested good ; used 1 W11259785 (TRACK), and 1 W11259786 (TRACK) from stock"
Near Rochester, NY 14616
Shaiman
Job Details: 08/27/2019
DRYER WHIRLPOOL WED94HEXW0 "Customer states unit is making a loud, squeaking noise. Disassembled unit and discovered the noise is emitting from the idler pulley. Installed maintenance kit. Repair successful. ; used 1 4392067 (REPAIR KIT) from stock"
Near Rochester, NY 14613
Shaiman
Job Details: 08/27/2019
DRYER WHIRLPOOL WED7500GC0 Replaced inner door. Unit testing good.
Near Rochester, NY 14624
David
Job Details: 08/27/2019
DISHWASHER KITCHENAID KUDS30IXBL Checked unit for leaking. Found that the unit is leaking from the float due to excess soap suds. Cleared suds for the customer. ; dspstn on spec-tagged invntry: 1 W10300924V GASKET
Near Macedon, NY 14502
Dave
Job Details: 08/27/2019
REFRIGERATOR KITCHENAID KBSD606ESS01 Door is making a clicking noise every time you open them . Found the screws that hold the hinges on top are loose causing the spring to clicked . Tighten screws . Tested unit . Tested good .
Near Rochester, NY 14608
David
Job Details: 08/26/2019
DRYER WHIRLPOOL WED75HEFW0 Unit will not run because the heater is shorted to ground. Ordering heater; ordrng 1 WP8544771 (element)
Near Hilton, NY 14468
David
Job Details: 08/26/2019
DRYER WHIRLPOOL WGD9400SW2 "Unit was not heating due to an open thermal fuse. Vent testing poor with electronic vent tester. Replaced thermal fuse and gas coils. Unit began heating after installation. Recommending that the customer repair/ shorten venting before use. ; used 1 279834 (COIL KIT), and 1 WP3392519 (FUSE-THERMAL) from stock"
Near Rochester, NY 14616
David
Job Details: 08/26/2019
REFRIGERATOR WHIRLPOOL GC5THEXNS00 Installed ice doorKit.
Near Rochester, NY 14612
David
Job Details: 08/26/2019
WASHER MAYTAG MVWB725BW0 Replaced log valve that was over filling cups
Near Ontario, NY 14519
David
Job Details: 08/26/2019
DISHWASHER MAYTAG MDB8959SSZ4 Replaced separated upper rack rails. S22916 to cover parts and labor. Customer is going to reinstall the dishwasher. Left unit as I found it ; dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK
Near Irondequoit, NY 14622
David
Job Details: 08/26/2019
REFRIGERATOR GE PFSF2MJXBWW Found unit with partial frost pattern. Suspecting low side leak. Customer had hear the unit going off on its overload a few weeks ago. Put spare relay on. Customer is not interested in repairing a refrigerant leak at this time
Near Rochester, NY 14611
Shaiman
Job Details: 08/24/2019
WASHER WHIRLPOOL WTW5000DW2 Replaced control. Repair successful.
Near Rush, NY 14543
Steve
Job Details: 08/24/2019
REFRIGERATOR WHIRLPOOL WRS588FIHB00 Replaced ice maker for broken thermistor. The ice maker tests good.
Near Rochester, NY 14617
David
Job Details: 08/24/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Replaced damper due to noise. Unit testing good; dspstn on spec-tagged invntry: 1 WPW10594330 CONTROL
Near Rochester, NY 14605
David
Job Details: 08/24/2019
REFRIGERATOR WHIRLPOOL WRF540CWHW Left side door is not catching the mullion. Unable to adjust due to cabinetry. Customer will have to have the cabinet doors above the unit trimmed so that the unit can be leveled.
Near Webster, NY 14580
David
Job Details: 08/24/2019
REFRIGERATOR KITCHENAID KRFF507HPS00 Damper to RC if noisy . Insulated damper with sealer. Unable to hear damper anymore.
Near West Henrietta, NY 14586
Steve
Job Details: 08/24/2019
REFRIGERATOR WHIRLPOOL WRB329DMBW00 Replaced ice maker for not calling for water. The ice maker tested. Cleaned coils. The refrigerator tests good ; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER
Near Churchville, NY 14428
Steve
Job Details: 08/24/2019
RANGE JENN AIR JGRP548WP01 Added air diverted for not always Igniting left small oven. Cleared holes on burner. Fastened burner for good connection. The oven is lighting. The top burner were clicking after lit. Cleaned under burner heads and the burners are working as expected. Deducted parts cost and add to labor. Paid in full
Near Rochester, NY 14610
Steve
Job Details: 08/24/2019
REFRIGERATOR WHIRLPOOL WRF560SFYM00 Found defrost drain was plugged. Removed duck bill on drain and opened the end to let water drain through. Removed ice from freezer floor
Near Williamson, NY 14589
David
Job Details: 08/24/2019
REFRIGERATOR FRIGIDAIRE FGHB2866PF0 Ice maker dropped a few batches but won’t re home.
Near Williamson, NY 14589
David
Job Details: 08/24/2019
DRYER ROPER RED4516FW0 725694001 found unit with an open thermal fuse. Dryer vent was crushed inside the wall. Checked heater to ground. Unit testing good. Left unit unplugged and advised customer to repair venting
Near Macedon, NY 14502
David
Job Details: 08/24/2019
REFRIGERATOR WHIRLPOOL GX2FHDXVQ06 Ice maker is getting 120VAC but will not cycle. Replaced ice maker. Unit cycleAnd filled
Near Penfield, NY 14526
David
Job Details: 08/24/2019
REFRIGERATOR MAYTAG MFF2258DEM Replaced torn FF gaskets
Near Webster, NY 14580
David
Job Details: 08/24/2019
REFRIGERATOR MAYTAG MFI2570FEW01 Replaced UI due to freezing temps in the FF section. Instructed customer to keep items away from damper. Customer to monitor
Near Webster, NY 14580
David
Job Details: 08/24/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Found ice cube stuck in the bin preventing cu es ice from dispensing. Removed ice and tested dispenser.
Near Rochester, NY 14617
David
Job Details: 08/24/2019
MW-HOOD COMBO MAYTAG MMV5219DE1 Replaced magnetron due to unit it not heating. Unit tested good after install. Part covered under 69 month part warranty; dspstn on spec-tagged invntry: 1 W10818686 MAGNETRON
Near Canandaigua, NY 14424
Steve
Job Details: 08/24/2019
REFRIGERATOR WHIRLPOOL WRS571CIDW01 Replaced diffuser for loud diffuser and not closing all the way.
Near Honeoye, NY 14471
Steve
Job Details: 08/24/2019
DISHWASHER WHIRLPOOL KDFE104HBL0 Customer complained of dishes not drying. Recommended using rinse agent. Turning hot water on at sink. Using all the heat options on the Ui. The dishwasher tests good.
Near Rochester, NY 14618
Evan
Job Details: 08/24/2019
OVEN GE PSB1001NSS01 Customer stating that fuse has blown after replacement. Upon inspection discovered thermal event occurred on filter board where fuse is located. Quoted custom tee to replace board. Customer does not want to proceed due to cost of part.
Near Rochester, NY 14610
Evan
Job Details: 08/24/2019
WASHER FRIGIDAIRE FAFS4272LW0 Replacing cup dispenser due to original cup dispenser not draining soap from dispenser correctly. Replaced cup. Unit tested good
Near Clifton Springs, NY 14432
Shaiman
Job Details: 08/24/2019
WASHER MAYTAG MVWB765FW0 Replaced control and user interface. Unit testing good.
Near Farmington, NY 14425
Shaiman
Job Details: 08/24/2019
DISHWASHER MAYTAG MDB8959SFZ4 Top rack was falling out. Replaced tracks. Repair successful. S Code: S22916
Near Victor, NY 14564
Shaiman
Job Details: 08/24/2019
DRYER WHIRLPOOL NGD4655EW Customer concerned about unit not drying clothes. Failed vent test. Suggested customer to clean/replace vent. Unit testing good.
Near West Henrietta, NY 14586
Shaiman
Job Details: 08/24/2019
DRYER MAYTAG MEDC465HW0 Customer states the unit is taking too long to dry. Unit failed vent test. Exhaust vent is approximately 50 feet long. Suggested to have vent cleaned or shortened. Unit testing good.
Near West Henrietta, NY 14586
Shaiman
Job Details: 08/24/2019
DISHWASHER MAYTAG MDB4949SDM3 Customer states unit randomly shuts off during cycles and has to reset the unit on multiple occasions. Replaced control. Repair successful.
Near Rochester, NY 14624
Steve
Job Details: 08/24/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Found clip on mullion is broken. Ordering mullion. Leveled legs for better door closing. ; ordrng 1 WP12722803AP (rail-mulln)
Near Gates, NY 14606
Steve
Job Details: 08/24/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 The top of freezer is iced up again. Ordering door and gasket. Ordering fan just in case. ; ordrng 1 W10910835 (dor-fip) and 1 W10910835 (dor-fip) and 1 WPW10128551 (evaporator fan motor)
Near Fairport, NY 14450
Evan
Job Details: 08/24/2019
DISHWASHER KITCHENAID KDTE254ESS2 "Customer stating that upper rack is falling. Upon inspection discovered that adjuster on left side had broken causing rack to fall. Replaced adjuster. Reinstalled rack. Unit tested good; dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK , used 1 WPW10546503 (ADJUSTER) from stock"
Near Mendon, NY 14506
Steve
Job Details: 08/24/2019
OVEN KITCHENAID KOSC504ESS01 "Replaced fuse by the control. The ui now has power. Found the unit is not heating. Now. Ordering blower, control and fuse. ; ordrng 1 W10803993 (cntrl-elec) and 1 W11034459 (thrmst-fix)"
Near Pittsford, NY 14534
Evan
Job Details: 08/24/2019
DISHWASHER KITCHENAID KDTM404EWH3 Customer stating that items are not coming clean inside machine. Checked for error codes upon arrival. Unit was displaying code f9e4 for lower spray arm not moving. Inspected spray arm and discovered spray had come detached from sump partially causing spray arm not to spin. Reattached spray arm and ran diagnostic cycle with clear plastic door on front of unit to watch operation. Lower spray arm is moving as it should. Unit tested good
Near Webster, NY 14580
Evan
Job Details: 08/24/2019
WASHER WHIRLPOOL MVWB880BW0 Replacing suspension and impeller cap due to unit displaying UL code during cycle. Replaced suspension and cap. Ran test cycle. Unit tested good
Near Rochester, NY 14626
Evan
Job Details: 08/24/2019
DRYER WHIRLPOOL WED4815EW1 Replacing cycling thermostat due to customer experiencing long dry times. Replaced thermostat. Ran test cycle. Unit tested good
Near Rochester, NY 14621
Evan
Job Details: 08/24/2019
DRYER MAYTAG MEDC215EW1 Replacing start button due to unit not starting cycle. Replaced start switch but unit still would not start cycle. Discovered loose connection at motor was also causing issue. Resisted connector. Ran test cycle. Unit tested good
Near Rochester, NY 14619
Shaiman
Job Details: 08/24/2019
RANGE WHIRLPOOL WFE505W0HS1 "The oven does not turn on. Discovered L2 wire from the terminal block to the unit is burnt, and not attached to the terminal block. Harness and block should be replaced. Left unit unplugged and advised customer to keep unit unplugged for safety concerns. ; ordrng 1 W11134842 (MAIN HARNESS) and 1 WPW10245259 (BLOCK)"
Near Penfield, NY 14526
Evan
Job Details: 08/24/2019
DRYER MAYTAG MEDB835DW3 Customer stating they are experiencing long dry times and have had vent first cleaned and then replaced. Unit is still taking 3+ hours to dry one load. Tested all fuses and discovered that high limit thermostat had tested open. Ordering thermal cut off kit ; ordrng 1 280148 (THERMAL CUT OFF )
Near Rochester, NY 14612
David
Job Details: 08/23/2019
WASHER WHIRLPOOL WTW4816FW0 "Replaced actuator due to shifter fault. Tested and calibrated. Unit testing good; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR , used 1 W10913953 (ACTUATOR) from stock"