We serviced a
MAYTAG WASHER
Model MVWB855DC0
Near Skaneateles, NY 13152
Doug Balcom
Job Details: 10/27/2022
Replaced lid lock. Calibrated unit. Ran diagnostic test no codes. Unit is operating as designed. Advised customer that gearcase is noisey. And leaking a little oil. They will run it until it quits and buy a new unit.
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS07
Near Avon, NY 14414
Jeremy
Job Details: 10/27/2022
Outer case is dented on left hand side. Ordering outer case.; ordrng 1 W11493413 (Outer case)
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Syracuse, NY 13205
Chuck G
Job Details: 10/27/2022
"Customer stated that unit was not turning on. Upon inspection i discovered that the terminal to the thermal fuse was not connected, i connected terminal and tested unit. Unit tested good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Manlius, NY 13104
Chuck G
Job Details: 10/27/2022
Replaced drain pump. Unit tested good.
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Manlius, NY 13104
Chuck G
Job Details: 10/27/2022
"Customer stated that unit is not drying dishes. No codes. I ran a diagnostic test cycle in which the units heater did not come on. Heater tested good, voltage to heater tested bad, harness tested good. I quoted customer to replace control but they declined the repair"
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB10
Near Rochester, NY 14621
James
Job Details: 10/27/2022
Gasket loose again. Need adhesive to attach gaskets to doors. ; ordrng 1 482338 (Adhesive)
We serviced a
MAYTAG DRYER
Model MED6630HC2
Near Fairport, NY 14450
Josh Henchen
Job Details: 10/27/2022
Replaced inner and outer door with handle. During assembly a piece of plastic snapped off well tightening a screw. Need new outter door W11310052.; schdld next appmnt for 11/4 FRI PM
We serviced a
WHIRLPOOL REFRIGERATOR
Model MSC21C6MFZ05
Near Pittsford, NY 14534
Ray Benedetto
Job Details: 10/27/2022
Replaced compressor. Vacuumed system past 500 microns. Charged system with refrigerant. Unit is cooling properly. ; dspstn on spec-tagged invntry: 2 W11504415 COUPLER BR 8.5X8 and 1 W11506635 VALVE 1/4
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDM01
Near Avon, NY 14414
Jeremy
Job Details: 10/27/2022
"Unit is experiencing intermittent no cool situations. Ran diagnostic tests and all functions check, no stored error codes. Ordering compressor kit and fittings in accordance with service pointer W11634348 Rev B. Also ordering control and thermistors to have on hand.; ordrng 1 W11562260 (Control) and 1 W11438736 (Refrigerator Thermistor) and 1 WPW10384183 (Freezer Thermistor) and 1 W11370574 (Compressor Kit) and 2 W11504415 (8.5/8 NR MS 00 (SUCTION TUBE TO COMPRESSOR))s and 2 W11504431 (7/5 NR MS 00 (HIGH PRESSURE SIDE TO COMPRESSOR))s and 2 W11506619 (8 NK MS 00 (PROCESS TUBE TO COMPRESSOR))s and 1 W11109499 (Drier)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Webster, NY 14580
Andres V
Job Details: 10/27/2022
Customer stated unit was not sealing correctly when she got unit and caused frost to build up on the inside. I diagnosed unit made sure that it was sealing all the way around I did not see any gaps. I then took out racks and used steamer to clear any frost that was built up and dried it off to prevent it from freezing again.
We serviced a
GE WASHER
Model GTW220ACK2WW
Near Rochester, NY 14613
James
Job Details: 10/27/2022
Unit pulsates valves and stays on sensing tested lock. Need control board. ; ordrng 1 WH22X35239 (PCBA)
We serviced a
JENN AIR DISHWASHER
Model JDPSS244LL
Near Brewerton, NY 13029
Chuck G
Job Details: 10/27/2022
New tub is damaged. Reordering tub W11409866; ordrng 1 W11409866 (Tub)
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cicero, NY 13039
Chuck G
Job Details: 10/27/2022
Customer states that units drain pump randomly came on during the middle of the night. Upon arrival the drain pump was running with the door locked. I cleaned out the drain pump and cleared the pressure hose but the symptom was still present . Replaced control W11616491. Ran a diagnostic test cycle in which the unit preformed as intended
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Rochester, NY 14609
Andres V
Job Details: 10/27/2022
Customer stated unit was making a loud humming noise. I diagnosed unit found compressor was vibrating causing bracket thats on compressor to also vibrate. I tried to tighten down the 4 bolts that hold compressor down but it did not help. Ordering new grommets.; ordrng 4 WPW10169124 (Groment)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDZ01
Near Rochester, NY 14613
James
Job Details: 10/27/2022
Replaced parts. Inspected frost pattern and door. Customer is to monitor.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Rochester, NY 14609
Andres V
Job Details: 10/27/2022
Installed new clip to hold front panel.
We serviced a
MAYTAG WASHER
Model MHW6630HC3
Near Fairport, NY 14450
Josh Henchen
Job Details: 10/27/2022
Replaced filter due to damaged filter. Washer checks good.
We serviced a
GE REFRIGERATOR
Model GTS22KGNBRBB
Near Rochester, NY 14611
James
Job Details: 10/27/2022
"Unit not cooling. Compressor locked. Condenser support broken. Copper suction line broken off at compressor. Needs sealed system repair, r600."
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Irondequoit, NY 14609
James
Job Details: 10/27/2022
Replaced pump and heater. Tested twice. Found no issues. ; used 1 W11537778 (Heater) from stock
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Fairport, NY 14450
Josh Henchen
Job Details: 10/27/2022
"Customer stated she couldnt get unit to start a cycle however it would power on. Checked and found F5E4, cleared. Ran diagnostic cycle, all functions as expected. Recalibrate unit. Tried to run a normal cycle unit beeps go back in F5E4, found main Control intermittent response. Ordering Main control W11429620.; ordrng 1 W11429620 (CONTROL)"
We serviced a
MAYTAG WASHER
Model MVWB855DC
Near Rochester, NY 14626
Dave L
Job Details: 10/27/2022
Replaced non responsive console. Ran load size calibration. Tested ok.
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Clay, NY 13041
Chuck G
Job Details: 10/27/2022
Replaced UI and console. Unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Liverpool, NY 13090
Chuck G
Job Details: 10/27/2022
"Customer stated that unit is not working. After inspecting the unit the UI is not responding to commands nor does it display any led lights, laminate on console is peaking up. Unit is getting the proper voltage. Ordering console W11460908; ordrng 1 W11460908 (Console)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Rochester, NY 14616
James
Job Details: 10/27/2022
L1 melted at terminal block. Replaced terminal block and tested. Unit functions properly. Recommend replacing power cord. ; used 1 279320 (Kit) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC1
Near Waterloo, NY 13165
Doug Balcom
Job Details: 10/27/2022
"Replaced control. Unit powered up. Ran calibration as soon as motor started the display went blank and just sits there clicking the lid lock on and off. Ordering another control, motor, motor run capacitor, and lower harness. ; ordrng 1 W11543996 (Control) and 1 W11591637 (Lower harness) and 1 W11026785 (Motor) and 1 W11395618 (Capacitor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Pittsford, NY 14534
Ray Benedetto
Job Details: 10/27/2022
Unit is missing rear left roller. Ordering for repair.; ordrng 1 WPW10475495 (Roller) and 1 WP2179826 (Rivet) and 1 WP2174706 (Hitch Pin)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Pittsford, NY 14534
Ray Benedetto
Job Details: 10/27/2022
"Left door ice maker not making ice. Fill tube not frozen and not filling. Checked ice box fan, operating normal. Ice maker Thermistor reading not consistent with temp. Ordering ice maker.; rqstng P&A on 1 W11557001 (Ice Maker)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Newark, NY 14513
Doug Balcom
Job Details: 10/27/2022
Replaced control and water inlet valve. Ran calibration. Ran diagnostic test no codes. Unit is operating as designed.
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Fairport, NY 14450
Josh Henchen
Job Details: 10/27/2022
"Customer stated water isn't draining from unit with F9E1 flashing. Chexked and found F0E2,F9E1,F5E3,F8E1,F5E2. Had a fabric stuck in drain pump filter. Removed blockage and tested. Washer checks good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB
Near Pittsford, NY 14534
Josh Henchen
Job Details: 10/27/2022
"Customer stated top rack almost dropped. Checked and found no codes, reattached top right clip and tested rack, checks good. Ran diagnostic cycle, all functions as expected. Dishwasher checks good.; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Canandaigua, NY 14424
Jeremy
Job Details: 10/27/2022
Called techline and was advised to replace main control. Replaced main control for fill tube freezing. Unit tests good in diagnostics. SR 7734726910.; dspstn on spec-tagged invntry: 1 W10843055 CNTRL- ELEC
We serviced a
KITCHENAID RANGE
Model KSEG700ESS6
Near Rochester, NY 14607
Andres V
Job Details: 10/27/2022
Customer stated unit was taking long time to pre heat also mentioned that he had called whirlpool for drawer issue and they wanted me to call in. I called techline and told them both issues. For the long pre heat time 25min for 420 is normal because it is a hidden element and not exposed it will take longer. I explained this to the customer. The drawer they told me is also going to have some flex is normal to be able to push in one side a little more then the other. Sr 7734913834
We serviced a
GE WASHER
Model GTW220ACK7WW
Near Rochester, NY 14620
Andres V
Job Details: 10/27/2022
Customer stated unit would not work on a normal cycle. I diagnosed unit found that customer had temp setting to hot and when unit was trying to fill the valve would not open and fill tub so it wouldn't advance. Unit needs new valve.; ordrng 1 WH13X26534 (Water valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Canandaigua, NY 14424
Doug Balcom
Job Details: 10/27/2022
Replaced compressor for being seized and the evaporator for possible leak. Vacuumed unit down to 500 microns discharge line is getting hot. Unit is cooling. Unit is operating as designed.; dspstn on spec-tagged invntry: 2 W11504449 COUPLER and 2 W11506619 COUPLER BR 8
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Fairport, NY 14450
Ray Benedetto
Job Details: 10/27/2022
"Frost near top of ice chute in freezer door. Thin layer of frost on food in top shelf of freezer. Both doors sealing properly, but unit is unlevel. Tested ice chute for leakage with about 4 ounces of water, no dripping from dispenser. Temp tested ~37 F in fridge. Leveled doors and verified there spots that could lead to warm air infusion. Reset freezer temp back to 'recommended.' Customer will monitor."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Rochester, NY 14620
Ray Benedetto
Job Details: 10/27/2022
Freezer and fridge gaskets not sealing correctly. Ordering gaskets to repair.; ordrng 1 W10861499 (Freezer Gasket) and 1 W10838574 (Fridge Gasket)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHB00
Near Rochester, NY 14624
Ray Benedetto
Job Details: 10/27/2022
"Customer concerned about freezer burn in freezer. Tested freezer temp with thermocouple, -0.4-0.5 F. Fridge is ~32. Temps running lower than expected on 'recommended' setting. Ordering thermistor to repair. Ice buildup around ice bucket. Ordering bucket to replace.; rqstng P&A on 1 WPW10384183 (Thermistor) and 1 W11244434 (Ice Bucket)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Rochester, NY 14626
Dave L
Job Details: 10/27/2022
Replaced cracked section of drain hose. Leak tested ok.
We serviced a
KITCHENAID FREEZER
Model KRFF302EWH01
Near Rochester, NY 14612
James
Job Details: 10/27/2022
Freezer rail broke off. Door is too high and rubs on lh hinge. Gap in liner on top edge. Ordering parts. ; ordrng 1 WPW10474715 (Spur) and 2 WPW10120018 (Slide)s and 1 482338 (Silicone)
We serviced a
WHIRLPOOL DISHWASHER
Model DU1145XTPB6
Near Rochester, NY 14616
Dave L
Job Details: 10/27/2022
Repaired and reinstalled friction plates that had fallen off. Tested ok.
We serviced a
WHIRLPOOL WASHER
Model WFW9400SW02
Near Rochester, NY 14616
Dave L
Job Details: 10/27/2022
"The unit had overfilled due to rubber carpet backing blocking pressure system and pump. Cleaned pressure sensor hose, air trap, and pump filter. Tested in diagnostics and quick wash."
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFT2776FEZ00
Near Rochester, NY 14606
Dave L
Job Details: 10/27/2022
Reconnected upper led harness.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Spencerport, NY 14559
Dave L
Job Details: 10/27/2022
Updated software.tested ok S153AWB
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHV 0
Near Spencerport, NY 14559
Dave L
Job Details: 10/27/2022
Repaired sump and control with parts provided to customer by whirlpool. Tested ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Brockport, NY 14420
Dave L
Job Details: 10/27/2022
Replaced sump due to an open wash motor. Cleared errors in diagnostics. Tested ok. ; dspstn on spec-tagged invntry: 1 W11087376 PUMP&MOTOR
We serviced a
KITCHENAID DISHWASHER
Model KUDC10FXSS6
Near Brockport, NY 14420
Dave L
Job Details: 10/27/2022
Replaced control and valve due to unit not filling. Recommending customer replace braided steel line as the coating is starting to deteriorate. Tested ok
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Hilton, NY 14468
Dave L
Job Details: 10/27/2022
"Unit will not initiate defrost. Ordering control. Part must be sourced from manufactorer to avoid old stock. ; ordrng 1 W11546609 (Order direct from whirlpool), dspstn on spec-tagged invntry: 1 W11546684 CLIP"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP370PAHB1
Near Livonia, NY 14487
Jeremy
Job Details: 10/27/2022
Replaced lower dish rack for being damaged. Left rollers with customer.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS0
Near Perry, NY 14530
Jeremy
Job Details: 10/27/2022
Customer stated dishes are not getting clean. Unit has no stored error codes. Ran diagnostic cycle and found that wash motor is running but not pumping water. Ordering motor and sump.; ordrng 1 W11460945 (Motor and Sump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model MSC21C6MFZ05
Near Pittsford, NY 14534
Dave F
Job Details: 10/27/2022
Helped 61 with sealed system
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Rochester, NY 14621
Andres V
Job Details: 10/27/2022
Power cord was damaged in delivery. Ordering new power cord.; ordrng 1 W10850133 (Power cord)
We serviced a
KITCHENAID RANGE
Model KSGG700ESS3
Near Churchville, NY 14428
Jeremy
Job Details: 10/27/2022
Replaced DSI board for oven not heating. Unit tested good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW0
Near Churchville, NY 14428
Jeremy
Job Details: 10/27/2022
Replaced sump and motor for wash motor not running. Unit tested good.; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW10
Near Rochester, NY 14621
Andres V
Job Details: 10/27/2022
"Customer stated that unit was not cooling. When I arrived unit was unplugged, I plugged unit in and evaporator fan turned on. I took off back panel saw that condenser was running, I then noticed that the start relay had come off compressor. I plugged starter back in and compressor turned on. Unit is now cooling properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Canandaigua, NY 14424
Dave F
Job Details: 10/27/2022
Helped 61 with sealed system. Unit is working as expected
We serviced a
MAYTAG WASHER
Model MVWB865GW
Near Syracuse, NY 13210
Chuck G
Job Details: 10/27/2022
Customer stated that unit stopped working. Error code F5E3- lid lock. Lid lock tested bad. Replaced lid lock. Calibrated unit. Ran a diagnostic test cycle in which the unit operated as intended. Unit tested good.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS
Near Webster, NY 14580
Andres V
Job Details: 10/27/2022
Customer stated she had a F8E4 error codes for the flood switch activated. I took off kickplate and noticed customer had water in over flow tray. I took tray out and cleaned out water. Then installed it and tested unit. Unit is now working properly.
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Hamlin, NY 14464
Dave L
Job Details: 10/26/2022
Found electrical smellComing from motor. Ordering motor; ordrng 1 W11549461 (Motor)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KBL0
Near Brockport, NY 14420
Dave L
Job Details: 10/26/2022
Replaced deformed tub gasket. Ran unit to verify repair. Tested ok.
We serviced a
MAYTAG OVEN
Model MGT8800FZ00
Near Ontario, NY 14519
James
Job Details: 10/26/2022
Unit has heat vent in wrong location and it melted control panel. Three knobs broken. Need parts. ; ordrng 1 W11160335 (Membrane) and 1 W11132197 (Console) and 3 W11160334 (Knob)s
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Dansville, NY 14437
Jeremy
Job Details: 10/26/2022
Replaced dispenser for leaking out the front in accordance with service pointer. Unit tested good.
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Palmyra, NY 14522
Josh Henchen
Job Details: 10/26/2022
Customer stated start key was stuck. Checked and found rubber fitting had popped to outside of cover. Replaced and reconnected push to start button. Washer checks good.
We serviced a
WHIRLPOOL DRYER
Model PYET244AYW
Near Fairport, NY 14450
Ray Benedetto
Job Details: 10/26/2022
"Unit stopped in middle of running regular cycle. Adjusted timer knob and tested cycle. Ran from 'More Dry' step to 'Less Dry' step without stopping. Customer will monitor. If symptom persists, will need WP53-1810 to fix."
We serviced a
WHIRLPOOL DRYER
Model WGD9200SQ0
Near Ontario, NY 14519
James
Job Details: 10/26/2022
"Unit squeaking due to worn idler pulley. Replaced dryer repair kit and tested. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT , used 1 Sh15 from stock"
We serviced a
MAYTAG WASHER
Model MHW6630HW3
Near Ontario, NY 14519
James
Job Details: 10/26/2022
Replaced control panel and tested. unit still off. 120v to control. Called techline. Sr7734910204. They said do not install current software as its making unit inoperable. ; O-emld tckt
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Macedon, NY 14502
Josh Henchen
Job Details: 10/26/2022
Order incorrect part. Ordering Control W10894098. Rescheduled appt for when control comes in.; ordrng 1 W10894098 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE304LPA
Near Canandaigua, NY 14424
Jeremy
Job Details: 10/26/2022
"Unit will not run and has F8E4 and F9E2 error for float switch and drain pump. Found small amount of water in drip pan causing float switch to open. Ran diagnostic cycle, all functions operate as expected. Advised customer about proper loading of tall utensils and to run garbage disposal before starting dishwasher to clear any possible drain obstructions."
We serviced a
WHIRLPOOL DISHWASHER
Model KDPE234GPS0
Near Rochester, NY 14625
Ray Benedetto
Job Details: 10/26/2022
"Heater error present in memory. Cleared code, tested heater bar turned on."
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Fairport, NY 14450
Josh Henchen
Job Details: 10/26/2022
"Customer stated he noticed a smell and checked under washer and found a electrical fire. Checked and found F7E9,F7E3. Did not try to run washer, obvious electrical fire damage under washer (took photos). Washer would need Assembly Drive, Stator motor, rotor, drain pump, outer drum, washplate, wire harness, slider, clutch, console and control. Customer does not feel safe with washer would prefer switchout to different model.; rqstng P&A on 1 W11393685 (Assembly drive) and 1 W10754158 (Stator Motor) and 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 W10754161 (Rotor) and 1 W11409746 (Wire harness) and 1 WP353244 (Hose pressure switch) and 1 W10005430 (Clamp cable) and 1 W11219115 (Outer tub) and 1 W10876600 (Drain pump) and 1 W10802689 (Hose), ordrng 1 W11125152 (Console), rqstng P&A on 1 W11182868 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near East Rochester, NY 14445
Josh Henchen
Job Details: 10/26/2022
Customer stated water would not drain out of tub. Checked and found display is unresponsive with 119.3V. Washer needs a new control W11170319.; ordrng 1 W11170319 (CNTRL- ELEC)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Canandaigua, NY 14424
Jeremy
Job Details: 10/26/2022
Duplicate job see job 115951 for notes.
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Hilton, NY 14468
Andres V
Job Details: 10/26/2022
Handle clips were broken. I replaced handle.
We serviced a
MAYTAG WASHER
Model MHW3505FW1
Near Rochester, NY 14609
Ray Benedetto
Job Details: 10/26/2022
Unit getting water level error and not starting. Cleaned out drain filter and air sac and tested. Drain pump abnormally loud and throws code. Ordering drain pump to repair.; ordrng 1 WPW10605427 (Drain Pump)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Canandaigua, NY 14424
Jeremy
Job Details: 10/26/2022
Customer stated dishes are not getting clean. Found that wash motor is weak and not pumping water to upper spray arm. Ordering motor and sump.; ordrng 1 W11025157 (PUMP&MOTOR)
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Webster, NY 14580
James
Job Details: 10/26/2022
Replaced dispenser and control. Ran test 12 successfully.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Victor, NY 14564
Jeremy
Job Details: 10/26/2022
"Customer stated upper lights in fresh food section not working and freezer light not working. Replaced freezer LED module, all lights are now working.; used 1 W10695459 (LED module) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Pittsford, NY 14534
Jeremy
Job Details: 10/26/2022
Customer stated unit has been leaking and damaged flooring behind dishwasher. Found that unit has been leaking from heater bushings and floor boards are warped behind dishwasher. Replaced heater in accordance with special project. Unit tested good.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Rochester, NY 14626
Andres V
Job Details: 10/26/2022
"Customer stated unit had a smell when in a cycle. Unit was in a paused spin cycle when I arrived, I continued cycle and smelled a rubbery smell coming from underneath and also a squeaking. Smell seemed to be coming from belt so I replaced it and tested it. I had customer next to me and let me know if she could still smell. ; used 1 W11239857 (Belt) from stock"
We serviced a
KITCHENAID RANGE
Model KFES530ESS0
Near Fairport, NY 14450
Josh Henchen
Job Details: 10/26/2022
"Replaced film wire harness due to faulty display and only certain functions available for selection. Checked and found no codes, diagnostic checks good. Range checks good."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Baldwinsville, NY 13027
Chuck G
Job Details: 10/26/2022
"Customer states the issues still persists. I replaced the gearcase, motor, capacitor and cam. Calibrated unit. Unit tested good I asked customer to monitor and if the issue persists order harness W11643701; used 1 W10721967 (Cam) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334GPS0
Near Baldwinsville, NY 13027
Chuck G
Job Details: 10/26/2022
"Unit not filling with water. After inspecting unit i discovered that a mouse had chewed through the wires , i repaired wires. Unit tested good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Baldwinsville, NY 13027
Chuck G
Job Details: 10/26/2022
"Customer stated that spray arms are not working. After inspecting the unit i found that the wash motor is not running, motor getting the proper voltage. Replaced sump assembly. Unit tested good"
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Webster, NY 14580
James
Job Details: 10/26/2022
Unit not spinning out properly. Cleaned pump filter and updated control software. Unit functions properly.
We serviced a
WHIRLPOOL OVEN
Model KFGC506JSS01
Near Honeoye Falls, NY 14472
Jeremy
Job Details: 10/26/2022
"Customer stated unit starts to heat them shuts off after a minute and control knob flashes amber. Found that cooling fan is not turning on causing premature oven shutdown. Found P5 connector on ACU not fully seated. Reseated connector, unit tested good."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS4
Near Kirkville, NY 13082
Chuck G
Job Details: 10/26/2022
"Customer still has a concern about the outside glass heating up when baking with temps in the 400s. Unit is cycling as intended. At 350 glass is warm to the touch but at 450 the glass is hot to the touch, unit is not over heating at 450 temp as its cycling normally. No parts can be replaced to correct the customers concern. Unit tested good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT108FZDM02
Near Rochester, NY 14616
Andres V
Job Details: 10/26/2022
Customer stated unit was not cooling properly. I took off back panel and noticed that the cap tube had ice built up around it. I checked the amperage the compressor was pulling unit was pulling .5 amps. Amperage is low unit has a leak in the evaporator. I called office to verify and spoke to DF. ; ordrng 1 W11092625 (Compressor) and 1 W10836706 (Evaporator) and 1 WPW10143759 (Dye drier) and 2 W11504447 (Lok ring)s and 2 W11504432 (Lok ring)s and 2 W11504416 (Lok ring)s and 2 W11504415 (Lok ring)s and 2 W11504429 (Lok ring)s and 1 W10913906 (Process tube) and 2 W11504418 (Lok ring)s and 2 W11504423 (Lok ring)s
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Jamesville, NY 13078
Chuck G
Job Details: 10/26/2022
"Customer states that ice maker through a E5-thermistor error code. Verified code. Ran successful tests 45, 57 & 58. Ice bucket temp is 21 degrees. I found that the freezer was empty , i asked customer to get some items in the freezer and i lowered the freezer temp to -3 degrees. I asked the customer to monitor the situation and to call if the problem persists. Unit tested good. If problem persists order ice maker W11579560; ordrng 1 W11579560 (Ice maker)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Livonia, NY 14487
Jeremy
Job Details: 10/26/2022
"Replaced wash motor and sump for motor not running, unit tested good."
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Rochester, NY 14605
Ray Benedetto
Job Details: 10/26/2022
Dishwasher not powering on. No readout on console. Control board receiving ~120 VAC and sending ~12 DC to user interface. Needs console to repair. Customer not going forward with repair.
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Rochester, NY 14621
Andres V
Job Details: 10/26/2022
Customer stated unit is no longer responding to commands and he smelled something burning. I diagnosed unit checked the outlet made sure it was ground and wired correctly. I checked voltage to board. ACU did have 120v to board but it was not lighting up. Ordering main control.; ordrng 1 W11543994 (ACU)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Syracuse, NY 13205
Chuck G
Job Details: 10/26/2022
Replaced right hand side door and installed the nameplate. Unit tested good
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Webster, NY 14580
Andres V
Job Details: 10/26/2022
Customer stated unit was leaking when he did a load. I diagnosed unit by running a diagnostic cycle but I didn't see any water leaking. I then ran a quick wash and watched the whole cycle go through but still did not see any leaks. I reccomended customer use as normal but to try and watch the load so they can have a better idea if it was a one time thing or if it's really leaking from washer and not anywhere else.
We serviced a
MAYTAG DRYER
Model MED5630HW0
Near Webster, NY 14580
James
Job Details: 10/26/2022
"Replaced motor, blower, and repair kit. Tested unit and found no issues. ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT and 1 WP697772 BLOWER"
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Webster, NY 14580
James
Job Details: 10/26/2022
Replaced timer. Temp selector and heater. Original Timer was too hot to touch. Tested unit on medium and air fluff. Found no issues. ; dspstn on spec-tagged invntry: 1 279838 ELEMENT
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Rochester, NY 14626
James
Job Details: 10/26/2022
Replaced gearcase parts and calibrated. Tested and adjusted fret. Found no issues. ; dspstn on spec-tagged invntry: 1 W10734521 SLIDER
We serviced a
WHIRLPOOL DRYER
Model LDR3822PQ3
Near Rochester, NY 14608
Ray Benedetto
Job Details: 10/26/2022
Unit had weak heating. Cleaned out all venting and tested temp with venting on. Reached ~134 F. Customer will monitor.
We serviced a
KITCHENAID COOKTOP
Model KICU500XSS00
Near Churchville, NY 14428
Ray Benedetto
Job Details: 10/26/2022
"Replaced burner, unit still threw F36 code. Replaced module and unit threw F47 code. Switched cables from old module onto to module, no change. Attempted to manually reconfigure unit, F47 still present. Retrieved parts that were replaced. Unit did not display anything on interface when power was connected back on.; saved tckt"
We serviced a
AMANA WASHER
Model NTW4516FW1
Near Rochester, NY 14612
James
Job Details: 10/26/2022
No errors. Replaced control and tested with load of clothes. Unit spin off balance but did go through cycle. Rebalanced load and tested bulky cycle. Customer is to monitor if cycle completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model JFC2290VPY4
Near Hilton, NY 14468
Dave L
Job Details: 10/26/2022
Replaced torn gaskets. Raised freezer door to improve seal.
We serviced a
AMANA REFRIGERATOR
Model ASD2522WRW03
Near Rochester, NY 14617
Dave L
Job Details: 10/26/2022
Unit is cooling poorlyDue to a failing thermostat. Ordering thermostat; ordrng 1 WP2198202 (Thermostat)