Near Rochester, NY 14605
Shaiman
Job Details: 06/06/2019
WASHER WHIRLPOOL WTW7000DW0 Replaced drain hose and drain hose components. Unit testing good.
Near Rush, NY 14543
Steve
Job Details: 06/06/2019
WASHER MAYTAG MHW5500FW1 Replaced user interface for erratic operation and starting on it's own. the washer tested good.
Near Victor, NY 14564
Steve
Job Details: 06/06/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 "Found the fresh food evaporator full of frost causing warm temps. Caulked frame where liner meets cabinet. Removed frost. Tightened, zip tied and taped thermistor to evaporator in proper position. Customer is going to monitor"
Near Geneseo, NY 14454
Steve
Job Details: 06/06/2019
WASHER WHIRLPOOL LSR6334LQO Found lid switch broken and machine not drain or spin. Replaced switch and the washer tested good. ; used 1 3949247V (SWITCH-LID) from stock
Near Henrietta, NY 14467
David
Job Details: 06/06/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM Fresh food evaporator was covered in ice preventing cooling. Removed ice and replaced fresh food evaporator thermistor. Changed defrost setting to 8 hour fixed defrost. ; dspstn on spec-tagged invntry: 1 W11033168 HARNESS
Near Penfield, NY 14526
David
Job Details: 06/06/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Humidity setting on crisper was not moving. Changed front pan unit testing good.
Near Pittsford, NY 14534
Evan
Job Details: 06/06/2019
DRYER WHIRLPOOL WGD75HEFW0 Customer stated that unit was still producing same noise after repair kit was used. Upon inspection discovered that rattling was coming from idler pulley shaft missing interior washer on shaft. Replaced washer on idler pulley shaft. Reassembled unit Ran for customerUnit tested good
Near Rochester, NY 14623
Evan
Job Details: 06/06/2019
DISHWASHER KITCHENAID KDTM354DSS5 Customer stated that unit was not powering up. Checked incoming voltage at junction box between below machine. Discovered that wire nuts were loose causing unit not to receive power. Tightened wire nuts. Checked for error codes ran diagnostic cycle. Unit tested good
Near Pittsford, NY 14534
Evan
Job Details: 06/06/2019
WASHER MAYTAG MVWX655DW1 Replacing drive pulley and actuator due to unit producing noise while shifting from spin to agitate. Replaced actuator and drive pulley. Ran test cycle unit tested good
Near Webster, NY 14580
Evan
Job Details: 06/06/2019
OVEN WHIRLPOOL WFE320M0EW2 Customer stating unit is still producing noise when unit is preheating. Ran preheat could hear noise customer referred to. Bake element bar is causing noise. Covered each end of bar with small amount of aluminum foil ran preheat again. Unit tested good
Near Geneseo, NY 14454
Steve
Job Details: 06/06/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Replaced motor for not pushing water. The dishwasher tested good.
Near Rochester, NY 14612
David
Job Details: 06/06/2019
WASHER WHIRLPOOL WTW7800XW0 Bearing was loud as tub was spinning. Found garment underneath tub causing off balance load. Replaced bearing. Ran auto drain and spin auto test. Tests ok.; used 1 W10435302 (BEARING) from stock
Near Rochester, NY 14624
Shaiman
Job Details: 06/06/2019
WASHER MAYTAG MVWC565FW1 Replaced control unit testing good.
Near Webster, NY 14580
Evan
Job Details: 06/06/2019
DRYER WHIRLPOOL WED9600TW0 Replacing door switch due to old switch failing to allow unit to run. Replaced switch. Unit tested good
Near West Henrietta, NY 14586
Shaiman
Job Details: 06/06/2019
DRYER FRIGIDAIRE FASE7021NW0 E64 error code stored. Replaced heating element. Unit testing good.
Near Lyons, NY 14489
Steve
Job Details: 06/05/2019
REFRIGERATOR WHIRLPOOL WRT316SFDM01 Found compressor start winding open and a leak in the evaporator. The maintenance person found loose connections in breaker. He is repairing circuit breaker. Ordering compressor and evaporator. ; ordrng 1 W10836706 (evaporator) and 1 WPW10507886 (compressor)
Near Pittsford, NY 14534
Evan
Job Details: 06/05/2019
DRYER WHIRLPOOL LGQ9858PW1 "Customer stated that unit was not heating. Upon inspection discovered that thermal fuse had blown. Tech is recommending replacement of fuse , gas coils and ignitor. Ordering fuse , gas coils and ignitor. ; ordrng 1 279311 (IGNITOR ) and 1 279834 (GAS COIL ) and 1 WP3392519 (THERMAL FUSE )"
Near Pittsford, NY 14534
Evan
Job Details: 06/05/2019
OVEN KITCHENAID KSGG700ESS1 "Customer stated they can not select 3,6 or 9 on touchpad when setting timer. Upon inspection discovered that when selecting numbers must push down on key pad very hard. New keypad did not include bezels for knobs. Ordering bezels ; ordrng 5 W10814133 (BEZEL)s"
Near Rochester, NY 14609
Dave
Job Details: 06/05/2019
REFRIGERATOR WHIRLPOOL WRS571CIDB01 Freezer door wire harness is torn . Took photo . That is was is causing the icemaker to not operating. Ordering another door LW10859844; rqstng P&A on 1 LW10859844 (dor-fip)
Near Pittsford, NY 14534
Steve
Job Details: 06/05/2019
FREEZER WHIRLPOOL MFI2570FEZ05 Found frost on left side of freezer towards front and light switch frozen. Found water standing on top of gasket in the center by mullion. Caulked frame of refrigerator where cabinet meets liner. Raised door for better sealing. Removed frost. Added perma gum behind gasket on top for better seal.
Near Lyons, NY 14489
Steve
Job Details: 06/05/2019
WASHER AMANA NTW4516FW1 Found the cold water valve was full of debris causing a long fill error that is preventing wash. Removed debris and customer is going to put in hose screens.
Near Avon, NY 14414
Steve
Job Details: 06/05/2019
WASHER WHIRLPOOL WTW4955HW1 Found a crack on bottom of the tub Nd a chunk missing. Reordering tub; ordrng 1 W10371566 (tub)
Near Lyons, NY 14489
Steve
Job Details: 06/05/2019
REFRIGERATOR FRIGIDAIRE FFTR1621QB2 Found when the compressor starts the whole unit restarts. The. Ompressor will not stay running. The refrigerator needs a compressor. The cost of the repair will outweigh the cost of new refrigerator.
Near Phelps, NY 14532
Steve
Job Details: 06/05/2019
REFRIGERATOR WHIRLPOOL WRF540CWBM01 Replaced evaporator fan motor for no cool. The refrigerator tested good
Near Rochester, NY 14612
David
Job Details: 06/05/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Customer is still having an issue with the ice clumping and burning out the auger motor. Called customer to preorder for next visit. Ordering ; ordrng 1 LW10913113 (FREEZER DOOR STAINLESS) and 1 LW10913113 (AUGER MOTOR) and 1 W11039857 (RETAINER SEPARATOR)
Near Honeoye Falls, NY 14472
Steve
Job Details: 06/05/2019
MICROWAVE WHIRLPOOL WMH32519HV3 Replaced main control for not starting. The microwave tested good
Near Rochester, NY 14606
Dave
Job Details: 06/05/2019
REFRIGERATOR WHIRLPOOL WRT518SZFW00 Noise coming from the compressor area . Found the fan was hitting a plastic piece that's on the sticky goop fixed goop and zip tied to make sure it doesn't move . Sealed freezer cabinet. Tested unit . Tested good .; dspstn on spec-tagged invntry: 1 WP2315539 MOTOR-EVAP
Near Rochester, NY 14607
Shaiman
Job Details: 06/05/2019
DRYER WHIRLPOOL MVD455GMS Return later; schdld next appmnt for 6/4 TUE !
Near North Chili, NY 14514
Dave
Job Details: 06/05/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 F4E3 error code wash pump failure . Wash pump not turning on . Replaced wash pump . Tested unit in diagnostics tested good .; dspstn on spec-tagged invntry: 1 W11087376 PUMP&MOTOR
Near Rochester, NY 14609
Shaiman
Job Details: 06/05/2019
WASHER GE WPRE6150K2WT "At work until 1, return later in day; schdld next appmnt for 6/4 TUE !"
Near Rochester, NY 14624
Dave
Job Details: 06/05/2019
REFRIGERATOR FRIGIDAIRE FCGM201RFB2 Thermostat is bad causing the refrigerator to continue to run and not turn off when it gets to temperature. Replaced thermostat. Tested unit. Tested good . Customer will monitor.
Near Rochester, NY 14606
Shaiman
Job Details: 06/05/2019
DISHWASHER WHIRLPOOL WDT720PADM2 "Unit would fill with water but wouldn’t wash. Replaced motor, unit testing good."
Near Rochester, NY 14607
Shaiman
Job Details: 06/05/2019
STACKED LAUNDRY KENMORE 2661532210 "Got unit to drain, and dispense water in service mode. Does shift from agitation to spin but does not actually do either functions. Lid also does not lock when in regular use mode. Lid lock should be replaced.; ordrng 1 WH01X10626 (magnet) and 1 WH44X10288 (lock lid)"
Near Rochester, NY 14621
Shaiman
Job Details: 06/05/2019
DRYER AMANA NGD4655EW2 "Customer concern that sometimes the dryer heats and sometimes it doesn’t? Vent tested good. Burners cycle on/off as expected. Tech line agent recommends running tests with clothes in dryer. After getting off the phone with tech support, discovered the outside vent was clogged with lint. Removed lint unit testing good.SR: 7725010403"
Near Rochester, NY 14626
Shaiman
Job Details: 06/05/2019
DRYER MAYTAG MGDB765FW0 Unit will power on but not heat. Fuses tested good. Igniter should be replaced. ; ordrng 1 279311 (ignitor kit & bracke)
Near Rochester, NY 14623
Evan
Job Details: 06/05/2019
DISHWASHER GE CDT835SSJ2SS Replacing drain pump due to old pump failing to drain water from cabinet after cycle. Replaced pump. Unit was still draining very slowly discovered that drain line was binding behind door. Straightened line ran multiple test cycles. Unit tested good
Near Henrietta, NY 14467
Evan
Job Details: 06/05/2019
RANGE KITCHENAID KFGG500ESS2 Replacing left front burner ignitor due to ignitor failing to light burner consistently. Replaced ignitor ran test cycle unit tested good
Near Rochester, NY 14609
Shaiman
Job Details: 06/05/2019
WASHER GE WPRE6150K2WT "At work until 1, return later in day; schdld next appmnt for 6/4 TUE !"
Near Marion, NY 14505
Evan
Job Details: 06/05/2019
DISHWASHER KITCHENAID KDFE104HBS0 Customer stated that unit was not filling with water and had plumber out to inspect water Line. Upon inspection discovered error code 6-3 (suds/air in pump) unit would not fill due to diverter failing to move position. Replaced sump & motor . Ran diagnostic cycle Unit tested good
Near Williamson, NY 14589
Evan
Job Details: 06/05/2019
WASHER MAYTAG MHW3505FW1 Customer stated unit was leaking water from door seal. Upon inspection discovered bellow spring had come detached causing leak. Bellow was getting pushed in once door was shut. Reinstalled spring. Ran diagnostic cycle Unit tested good
Near Hilton, NY 14468
David
Job Details: 06/05/2019
DISHWASHER MAYTAG MDB8989SHB0 SR 7725009204Called tech line due to fan not cycling on in long power dry. Tech line is saying that this is normal operation and that long power dry relies mostly on heater and not the fan
Near Webster, NY 14580
David
Job Details: 06/05/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Water was not flowing due to a restriction in the filter. Removed filter and water tested good. Recommending that the customer replace the water filter
Near Ontario, NY 14519
David
Job Details: 06/05/2019
REFRIGERATOR WHIRLPOOL GSC25C4EYB01 Dispenser motor testing no continuity. Wires at base of door broken. Soldered wires. Dispenser motor tests OK. If problem persists door will have to be replaced.
Near Webster, NY 14580
David
Job Details: 06/05/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 SR7725012663 mullion is bent in and won't allow door to seal. Unrepairable per tech line.
Near Rochester, NY 14624
Dave
Job Details: 06/05/2019
REFRIGERATOR WHIRLPOOL WRF989SDAE03 "Replaced icemaker ,ice box fan and ice container . Tested unit in diagnostics. Used harvest test to make sure that the ice maker is working . Did fill test ice maker filled up . Customer will monitor."
Near Brockport, NY 14420
Dave
Job Details: 06/05/2019
RANGE WHIRLPOOL WFG525S0HZ1 Replaced burner head and ignitor. Tested unit . Tested good . Left parts with customer.
Near Rochester, NY 14616
Dave
Job Details: 06/05/2019
REFRIGERATOR WHIRLPOOL WRF535SWHV00 "Door on freezer won't shut all the way ice build up everywhere . Removed door ,rack and basket inside freezer defrosted freezer . Checked rails with door on tested good . Installed the basket and rack . Heated up door gasket and sealed the cabinet. Door now closes tight and seals all the way around . Customer states the door is closing the best it ever has ."
Near Rochester, NY 14623
Steve
Job Details: 06/05/2019
REFRIGERATOR KITCHENAID KRFC300ESS01 Replaced damper for noisy damper. The refrigerator tested good
Near Rush, NY 14543
Steve
Job Details: 06/05/2019
OVEN JENN AIR JGS8860BDP Found the ignitor was weak causing poor heating. Replaced the ignitor and it started right up. The flame was whistling and putting itself out. Adjusted air breather and the flame is good now. The range tested good. ; dspstn on spec-tagged invntry: 1 12400035 IGNITOR
Near Webster, NY 14580
David
Job Details: 06/05/2019
RANGE WHIRLPOOL WFG540H0ES1 Sr7725013000 tech line wanted the bake and broil harness changed. Replaced harness. Unit testing good. Customer to monitor.
Near Rochester, NY 14612
David
Job Details: 06/05/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Found freezer door open upon arrival. Ice blocking door from shutting. Steamed off ice. Checked thermistor. Unit operating ok. Customer to monitor. ; dspstn on spec-tagged invntry: 1 WPW10383615 THERMISTER-FREEZER
Near Rochester, NY 14617
Shaiman
Job Details: 06/05/2019
WASHER WHIRLPOOL MVWB835DW2 Unit was unplugged. Customer concerned about unit shutting off in mid cycle and throwing a F5 code. F5E3 code stored. Lid lock testing fine in manual diagnostics. Service verification cycle was successful. Started a normal wash cycle with no complications. Informed customer that the F5 fault code is lid lock related. Could not recreate issue. Customer insisted on replacing lid lock as a precautionary. Unit testing good.
Near Marion, NY 14505
Evan
Job Details: 06/05/2019
WASHER MAYTAG MVWX655DW1 Customer stated that unit was not filling with enough water during large load. Checked for codes. No codes were present. Ran diagnostic cycle unit completed cycle as it should. Had customer run load while tech was in home. Ran unit on bulky/sheets and unit continued to add water as it should. Should customer water level once unit was in wash cycle. Unit is preforming as it should. Went over proper loading and use with customer. Unit tested good
Near Rochester, NY 14625
Evan
Job Details: 06/05/2019
DISHWASHER KITCHENAID KDTE104ESS3 Customer stated that unit was not draining. Upon inspection discovered that pump impeller was seized causing unit not to drain. Replaced pump. Ran diagnostic cycle unit draining as it should. Unit tested good
Near Rochester, NY 14620
Dave
Job Details: 06/05/2019
REFRIGERATOR AMANA ASD2522WRS03 Fan blade on evaporator is broken. Replaced fan blade .tested unit . Tested good
Near Pittsford, NY 14534
Steve
Job Details: 06/04/2019
WASHER KITCHENAID WFW6620HC0 Found right rear leg loose causing washer to vibrate. Tightened leg and tested washer with clothes in it and it tested well.
Near Rochester, NY 14617
Evan
Job Details: 06/04/2019
WASHER WHIRLPOOL WTW4855HW1 Customer stated that unit was stuck on spin. Upon arrival spin light was on but unit had finished cycle. Checked for error codes unit was displaying shifter fault code (F7E5) cleared code. Ran diagnostic cycle. Unit completed cycle as it should. Ran tachometer verification test shifter is functioning as it should at this point. Customer to monitor if issue persists.Unit testing good at this time
Near Webster, NY 14580
Evan
Job Details: 06/04/2019
DISHWASHER WHIRLPOOL WDF560SAFM2 Customer stated that unit was tripping breaker each time they attempt to run cycle. Upon arrival breaker was off. Inspected connectors at junction box underneath unit. Connections tested good. Unplugged dishwasher from outlet ran extension cord from other outlet to test unit. Unit now functioning as it should on other outlet. Ran diagnostic cycle. Unit completed cycle as it should. No codes were present at this time. Went over controls functions and usage with customer. Unit tested good
Near Churchville, NY 14428
David
Job Details: 06/04/2019
DISHWASHER KITCHENAID KDTE234GPS0 Check valve on drain hose was stuck preventing drain. Freed check valve
Near Rochester, NY 14615
David
Job Details: 06/04/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Brass adapter is leaking from the rubber seal. This is not part of the dishwasher and was used in the installation process. Left water to the unit shut off so that a plumber can repair. Unit damaged ceiling under the unit
Near Rochester, NY 14612
David
Job Details: 06/04/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Top of freezer gasket was not sealing. Raised door and heat molded gasket. Gasket now seats properly.
Near Rochester, NY 14616
David
Job Details: 06/04/2019
REFRIGERATOR WHIRLPOOL WRS322FDAM03 Unit is not making ice. Initiated harvest. Icemaker stalled and would not complete harvest. Verified continuity through harness fuse. Replaced ice maker Customer to monitor
Near Macedon, NY 14502
Steve
Job Details: 06/04/2019
REFRIGERATOR WHIRLPOOL WRF560SEYMO5 Replaced ice maker for open motor causing no ice production. The ice maker tested good
Near Ontario, NY 14519
Evan
Job Details: 06/04/2019
DISHWASHER KITCHENAID KDFE104HBL0 Customer stated they ran load for first time and pod would not dissolve. Checked for error codes. No codes were present. Ran diagnostic cycle. Unit was not filling during beginning of cycle. Inspected water valve. Discovered that valve was unplugged. This is cause for issue. Reseated connector on valve. Ran diagnostic cycle again. Unit filled as it should. Unit completed cycle as it should.Unit tested good
Near Rochester, NY 14617
Evan
Job Details: 06/04/2019
DRYER MAYTAG MEDC400BW1 Customer stated unit was squeaking. Upon inspection discovered that rear rollers had seized on shaft causing noise. Cleaned roller shafts and replaced rollers. Ran test cycle Unit tested good ; used 1 349241T (ROLLER-SUPPORT 2PK) from stock
Near Rochester, NY 14618
Steve
Job Details: 06/04/2019
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Found ice maker fan had ice in it causing loud noise. Removed ice and the fan checks good.allen screw stipped for frz door handle and handle will not stay on ; O-emld tckt
Near Webster, NY 14580
Steve
Job Details: 06/04/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Replaced frozen fill tube. The customer is going to repair the saddle valve at the water line for low water pressure.
Near Webster, NY 14580
Evan
Job Details: 06/04/2019
RANGE WHIRLPOOL KDRS407VSS05 Customer stated when burners are on low setting unit will start to spark ignitors and attempt to light certain burners. Set burners to low setting. While having rear right burner on low unit began to spark and attempt to light left rear burner. Unit is experiencing with module. Ordering module and harness ; ordrng 1 W10363277 (HARNESS) and 1 WPW10475147 (SPARK MODULE )
Near Webster, NY 14580
Steve
Job Details: 06/04/2019
REFRIGERATOR KITCHENAID KRMF606ESS00 Replaced ice maker for no ice production and failing ice harvest in diagnostics. The icemaker tested good
Near Webster, NY 14580
Steve
Job Details: 06/04/2019
REFRIGERATOR WHIRLPOOL KRSC503ESS01 The fresh food evaporator was full of frost. Removed frost and replaced evaporator fan and thermistor. Found the original thermistor was loose on the evaporator. Tighten the new thermistor for good readings.
Near Webster, NY 14580
Evan
Job Details: 06/04/2019
COOKTOP JENN AIR JGD3430BS00 "Customer stated that they were unable to turn valve on for right rear burner. Upon inspection discovered that valve had seized causing issue with burner not lighting. Ordering valve, burners assembly’s , replacement burner screws ; ordrng 1 74007734 (BURNER RF) and 2 74007735 (BURNERS LR RR)s and 1 74007736 (BURNER LF) and 1 W10467728 (VALVE RR) and 8 WP90767 (BURNER SCREW )s"
Near Penfield, NY 14526
Steve
Job Details: 06/04/2019
REFRIGERATOR WHIRLPOOL ED2KHAXVB01 Replaced water filter housing for no water and leaking at the housing. The water tested good
Near Canandaigua, NY 14424
Dave
Job Details: 06/04/2019
OVEN WHIRLPOOL WFE515S0EB1 Replaced left right door hinge due to not shutting correctly. Unit tested good .left parts with customer.
Near Canandaigua, NY 14424
Dave
Job Details: 06/04/2019
WASHER MAYTAG MVWC465HW0 Washer was stuck in drain would not turn off after all water was gone. Unplugged unit . Cleared pressure hose . Reseated pressure hose at control . Calibrated. Unit . Tested unit in auto diagnostics. Tested good .
Near Rochester, NY 14606
David
Job Details: 06/04/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM13 Defrost thermostat is reading open in diagnostics. Thermostat testing good. Defrost heater ; rqstng P&A on 1 W10864261 (cntrl-elec) and 1 WPW10514110 (motor evaporator) and 1 WPW10589838 (cntrl-elec)
Near Rochester, NY 14612
David
Job Details: 06/04/2019
REFRIGERATOR MAYTAG MSS26C6MFZ00 Freezer door harness is open quoted freezer door. Parts covered per KB. ; ordrng 1 LW10839374 (FREEZER DOOR)
Near Rochester, NY 14610
Dave
Job Details: 06/04/2019
REFRIGERATOR AMANA ARB2557CSR Replaced water valve due to leaking . Tested unit . Tested good . No leaks
Near Avon, NY 14414
Dave
Job Details: 06/04/2019
DRYER WHIRLPOOL WGD8000BW0 Thermal fuse was popped in dryer . Cleaned dryer for lint . Suggested to customer to clean vent . Tested unit . Tested good .; used 1 WP3390719 (FUSE-THERMAL) from stock
Near Rochester, NY 14624
David
Job Details: 06/04/2019
DISHWASHER KITCHENAID KDFE104HPS0 Door is binding on the left hand side allowing water to pass by the gasket on the right hand side. Adjusted level and door so that it would shut properly
Near Rochester, NY 14624
Shaiman
Job Details: 06/04/2019
DRYER WHIRLPOOL ler8858eq0 Customer was experiencing long dry times. Unit would still heat up to 160 degrees with the temp control set to ex low. Timer should be replaced. Customer declined further repair.
Near Rochester, NY 14611
Shaiman
Job Details: 06/04/2019
WASHER KENMORE 249.22202 Customer was under the impression that just the service fee covered any and all repairs. Declined to pay $90 fee just for diagnosis. No work was done. ; dspstn on spec-tagged invntry: 1 WP3949238 SWITCH-LID
Near Fairport, NY 14450
Evan
Job Details: 06/04/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Customer stating they cannot select cycle functions on user interface. Upon inspection discovered that cancel/drain led was illuminated and unit was constantly running drain cycle. Could not select other functions unit would continually run drain pump. Removed door panel to inspect control. Unplugged power from control let unit sit for 15 mins. Restored power unit is still in cancel/drain cycle. Can not select any functions on user interface cannot get unit into diagnostic mode. Unit needs user interface and control board. Ordering control and UI ; ordrng 1 W11157079 (UI ) and 1 W11305297 (CONTROL )
Near Ontario, NY 14519
Steve
Job Details: 06/04/2019
MICROWAVE MAYTAG MMV5208WB1 Found the microwave pulling 6 amps and not heating. Tested high voltage diode and it is shorted. Ordering diode. ; ordrng 1 W11256462 (DIODE)
Near Rochester, NY 14607
Shaiman
Job Details: 06/04/2019
DRYER KENMORE 110.975626 Passed airflow test. Removed vent and checked for congestion; vent is not clogged and looks good.
Near Churchville, NY 14428
David
Job Details: 06/04/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ Found small accumulation of ice near the evaporator fan shroud. Likely caused by air infiltration. No signs of air leaking in at this time. Removed ice. No build up on the evaporator. Customer to monitor.
Near Rochester, NY 14624
David
Job Details: 06/04/2019
DISHWASHER KITCHENAID KDFE104HPS0 Door is binding on the left hand side allowing water to pass by the gasket on the right hand side. Adjusted level and door so that it would shut properly
Near Canandaigua, NY 14424
Dave
Job Details: 06/04/2019
WASHER WHIRLPOOL WTW4955HW1 Customer did not know we were coming today . Was home but wants husband to be around when we are there because he knows what's going on . Customer will call in to reschedule when they know his schedule.; saved tckt
Near Pittsford, NY 14534
Dave
Job Details: 06/04/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Door handles are loose . Tightened handles . Shelfs broken . Ordering shelfs WPW10224961 send to customer . Was called a stupid American and was being threatened. Customer picked objects up and acted like he was going to hit me with them inside the house . As I was leaving the house . The customer pushed me down the steps of the house . Picked up and plant planter and hit my arm then hit the truck window . Customer then wouldn't let me leave . Finally was able to he tried to chase me down the road .; ordrng 2 WPW10224961 (bin-cntlvr)s
Near Rochester, NY 14610
Dave
Job Details: 06/04/2019
REFRIGERATOR JENN AIR JS42SEDUDW0 Ice maker not making ice no power going to ice maker . Called techline SR 7725001133 . Tested power to optics. No power at transmitter. Needs new optics ordering part W10757851; ordrng 1 W10757851 (optic bd set ref)
Near Rochester, NY 14624
Shaiman
Job Details: 06/04/2019
WASHER MAYTAG MVWC565FW1 No error codes present. Lid lock tested good in manual diagnostics. Unit completed auto test with no complications. Customer concerned that the unit does not finish cycles. Control should be replaced.; ordrng 1 W11162438 (CONTROL )
Near Rochester, NY 14626
Shaiman
Job Details: 06/04/2019
RANGE KENMORE 79045582900 Right front burner would only work on high. Replaced switch. Left rear burner is having the same issue. Customer said the oven is also overheating. Bake element is functioning. Control should be replaced. ; ordrng 1 318183101 (support) and 1 318293831 (switch) and 1 318296812 (clock/timer)
Near North Chili, NY 14514
Shaiman
Job Details: 06/04/2019
WASHER AMANA NTW4516FW2 "F7E6 on arrival. Customer concerned it won’t finish cycles, gets to rinse and doesn’t do anything else. Unit will not agitate nor spin in manual diagnostics. Unit does however switch gears. Motor and cap should be replaced.; rqstng P&A on 1 W10890624 (motor-drve) and 1 W11175257 (CAP)"
Near Linwood, NY 14486
Dave
Job Details: 06/04/2019
COOKTOP KITCHENAID KGCC566RBL07 Cooktop has a stress crack on top of unit from the frame being bowed . Replaced cooktop and noticed that the center of the unit was lift up high on and not laying flat on frame . Tried multiple times to move cooktop around with no success to make it fit right . Called techline they were closed . Took photos . ; O-emld tckt
Near Farmington, NY 14425
Steve
Job Details: 06/04/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Found the ice dispenser motor and water dispenser when activated act they they are working but not activating. Found the door liner is sunk in and not activating the door switch fully. ; ordrng 1 W11104477 (dor-fip)
Near Rochester, NY 14626
David
Job Details: 06/03/2019
RANGE FRIGIDAIRE FGGF3058RFC Quoted 367.56 for control board. Customer denied repair and is going to replace.
Near Hilton, NY 14468
David
Job Details: 06/03/2019
OVEN WHIRLPOOL WOD93EC0AS Checked power at receptacle. Found open wiring connection that was incorrectly installed. Thermal control fuse also open. Unrelated . Left breaker off to unit and replaced the thermal fuse. The Customer is going to have a licensed electrician repair damaged connection in the junction box.
Near Rochester, NY 14621
David
Job Details: 06/03/2019
REFRIGERATOR WHIRLPOOL WRF560SEYB05 Replaced open fan motor. Unit tested good.
Near Webster, NY 14580
David
Job Details: 06/03/2019
WASHER MAYTAG MVWC350AW1 "Unit was not completing cycles due to a shifter fault. Replaced shifter and ran auto test. Unit passed. Calibrated unit; dspstn on spec-tagged invntry: 1 WPW10276397 PUMP , used 1 WPW10006355 (ACTUATOR) from stock"
Near Rochester, NY 14620
David
Job Details: 06/03/2019
DRYER WHIRLPOOL WGD5300VW0 Replaced open thermal fuse due to unit not heating u it tested good. ; used 1 WP3392519 (FUSE-THERMAL) from stock
Near Pittsford, NY 14534
David
Job Details: 06/03/2019
REFRIGERATOR GE ZFSB27DAGSS Unit is leaking on the floor due to a clogged defrost drain.