Local Reviews

Appliance Tec Rated 4.8 out of 5 stars based on 1205 customer reviews

Map of Honeoye Falls, NY

Roy




Review of Appliance Tec


Map of Webster, NY

Excellent Service




Review of Appliance Tec

Excellent service. Professional, efficient and on time. Excellent communication, before during and after service call. I highly recommend these folks.


Map of Fairport, NY

Dishwasher




Review of Appliance Tec

Good


Map of Dansville, NY

Leaking Washer




Review of Appliance Tec

Very professional, great service, on time.


Map of Rochester, NY

Great service




Review of Appliance Tec

It was a great experience he was very friendly and helpful.


Map of Rochester, NY

Great service




Review of Appliance Tec

Prompt, courteous


Map of Rochester, NY

On time, effective service




Review of Appliance Tec

David called to let us know he was on his way. He came in with a pretty good idea of what the problem was but also checked a few other things just to sure. Had the right parts, was neat and pleasant. Very positive experience.


Map of Macedon, NY

Tec was able to fix my issue without the parts Maytag said I needed. Maytag phone support didnt know what they were doing.




Review of Appliance Tec


Map of Penfield, NY

Walt




Review of Appliance Tec

Great warranty service. Done very quickly


Map of Rochester, NY

Professional




Review of Appliance Tec

The repair needed on my refrigerator was done efficiently and appreciated the explanations . I was very pleased. Thank you !


Jennifer




Review of Appliance Tec

Our tech was great. Fast nice and dog friendly


Prompt and professional service.




Review of Appliance Tec

We will use Appliance Tec next time we need appliance repair.


Awesome job




Review of Appliance Tec

Fantastic service phenomenal job.


Great service wonderful pre-advance of 20 minutes was very knowledgeable




Review of Appliance Tec


Great service.




Review of Appliance Tec

Nice guy and very helpful.


Customer




Review of Appliance Tec

Dave was great.. called ahead, arrived as he stated he would, diagnosed the problem and costs to repair and did the job very efficiently ! He also did a very nice job training his intern in my presence! A lot of respect shown to the trainer and myself


Fast and great service




Review of Appliance Tec

Dave is a knowledgeable technician. Seems to know what he is doing.


Repeat customer...




Review of Appliance Tec

This visit was for two issues and they were repaired in a timely manner.


Electric oven (top smaller) heating more in the back




Review of Appliance Tec

Even E was helpful and professional. However the price for the service provided was high.


Great friendly service




Review of Appliance Tec

Great service and Steve was friendly and answered all of my questions.


tech was wonderful to deal with




Review of Appliance Tec

this is not our first rodeo with Appliance Tech have always been satisfied with the service


Great Service




Review of Appliance Tec

Technician was wonderful! Fixed my issues fast and efficiently! Thank you!


Easy to schedule, good work




Review of Appliance Tec


Great Experience




Review of Appliance Tec

Dave arrived in the appointment window and called when he was on the way. He was very professional, and was able to very quickly diagnose the problem with the washer and get it repaired. Would highly recommend.


Mary




Review of Appliance Tec

Great service. Completed the job efficiently and quick.


Great Service




Review of Appliance Tec

Evan was timely, polite and all business


Excellent customer service




Review of Appliance Tec

Service was excellent, we received several updates on arrival time, and Shaiman worked very efficiently to fix our dryer. 5 stars!


Great service




Review of Appliance Tec


Very professional tec




Review of Appliance Tec


stove repair




Review of Appliance Tec


great service as usual




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iced frig




Review of Appliance Tec

David was awesome


Very professional




Review of Appliance Tec

This was my first repair of my professional stove. Evan was prompt, knowledgeable and respectful of my home. I was very pleased with the service I received!


Fixed Washer




Review of Appliance Tec


Amazing service!




Review of Appliance Tec


They were great the techs




Review of Appliance Tec

The tech s were great..........


Great seevice




Review of Appliance Tec

The tech is on time and very professional


He was awesome!




Review of Appliance Tec

Our tech was great, very helpful with info for the first visit and very efficient and quick for the actual repair.


Great service




Review of Appliance Tec

I’ve used appliance tech twice now and both times have received excellent service. Techs are polite, on time, knowledgeable and happy to impart as much information as possible


JD




Review of Appliance Tec

Courteous and efficient.


Dave




Review of Appliance Tec

Good man


Excellent and prompt service




Review of Appliance Tec

Both technicians were knowledgeable and very polite too.


Friendly and Professional




Review of Appliance Tec

Steve carefully checked my refrig/freezer and gave me some recommendations, in addition to checking temps and caulking seals. Per his suggestion, I have purchased a thermometer to monitor the temps in both compartments. Under warranty, no charge for this service.


Quick service.




Review of Appliance Tec


David Long was great




Review of Appliance Tec


excellent service




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Cindy Edington




Review of Appliance Tec


Thank you Dave




Review of Appliance Tec

Dave did a great job diagnosing the problem and making the repair in a timely manner. He laid out all my options and gave me time to decide. Throughout the process he was supportive and was not pushing me to do anything that I was not comfortable with.


Great job. Dave and Steve are great!




Review of Appliance Tec


Customer




Review of Appliance Tec

Great Service!!


Mike




Review of Appliance Tec

As expected very courteous and friendly, did a great job


The service was excelent




Review of Appliance Tec

The tech was very knowledgable, and professional ,and was able to easily fix the problem. He is a great assest to your company. Maybe a nice raise would be in order.


Laura




Review of Appliance Tec

Great service ! Nice guy !


Elizabeth




Review of Appliance Tec

Great service


Great customer service!




Review of Appliance Tec

The tech was very polite, succinct and on time to the appointment.


Great service tech providing quality service




Review of Appliance Tec

We have had numerous problems with our refrigerator. David Long was the service tech for most of them. David was always polite and did a thorough investigation of the problems. I always was confident with David.


Knowledgeable and efficient




Review of Appliance Tec


Jim




Review of Appliance Tec

Corrected squeaky door on new dishwasher, now it drops to the floor if you don't hold it. Calling for return visit.


Great




Review of Appliance Tec


Amazing guys




Review of Appliance Tec


the best service !!




Review of Appliance Tec

Dave was by far the best tech we have ever had repair our appliances. very impressed by his knowledge. he was thorough and very informative.


Top notch, friendly and helpful service




Review of Appliance Tec

Our service rep Dave Flint was outstanding. Not only addressed the issue, but also was helpful in helping us understand what to do to prevent the problem from happening again, but also offered useful tips in overall operation. Friendly as heck, one of the best service techs we have ever had. He was training Tanner, a nice guy only a week into the job👍


Great service




Review of Appliance Tec


Great service. Fast and neat. Did a great job.




Review of Appliance Tec

Great experience.


Professional & great service




Review of Appliance Tec

Evan is very knowledgeable about my flat top range. He not only fixed the problem quickly but also gave information about upkeep that I needed.


Great service!




Review of Appliance Tec

I was very happy with the service and professionalism. Thank you!


Great Service call




Review of Appliance Tec

Knowledgeable. Efficient. Friendly. Respectful. Informative.


Prompt attention. Professional. Got the job done




Review of Appliance Tec

Will use your company again


Great Service




Review of Appliance Tec

Very helpful and really knowledgeable!! Although I would hate for my appliances to break but now I have faith and trust in a great company!!!


Great Service




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Great Service




Review of Appliance Tec


Fixed the problem on Return Trip




Review of Appliance Tec


Patrick




Review of Appliance Tec


Dan




Review of Appliance Tec

Tracking system worked well! Quick to diagnose the problem. Had the needed part on the truck. Price is outrageously expensive!!! $89 charge for Service Call, $177 for part and the absolute worst part I was charged $104 for labor!!! The technician did a great job, but from the time he pulled in my driveway to the time he left was less than 15 minutes. Complete rip off - repairs cost more than I paid for the washing machine. Real problem when booking they don’t tell you about the labor rate. Again technician was great, company is a rip off. I’m sure the technician made a tiny fraction of the total money charged!


Great Service!!




Review of Appliance Tec


Very knowledgeable




Review of Appliance Tec

Great experience with Dave. Would recommend to all. Your system to track the tech is a fantastic service to the customer. I will use your service in the future.


Kitchenaid Refrigerator




Review of Appliance Tec

Steve was on time. After arrival, he quickly identified issue and resolved it.


116 Field St.fridge




Review of Appliance Tec

not sure if possible, but wold have been nice to do it in one vist, not 2. probably can't due to evaluation, part ordering cycle.


Very prompt and effecient.




Review of Appliance Tec

A part was replaced in this new frig. I am hoping this will take care of the problem. Dave and John were great,,,,,,


Priceless




Review of Appliance Tec

words can't describe the value of this guy. He is #1.He has a passion for what he does He cares about doing a good job.You people are blessed to have him representing your company.


Dave was Knowledgable & Friendly




Review of Appliance Tec

They found the exact problem quickly and did the repair in record time.


Great Service, very polite.




Review of Appliance Tec

Everything with the service was great. However it took 1 week to get an appointment and then another week to get my machine fixed. I have two kids so not having a washing machine for two weeks is very frustrating.


First time customer




Review of Appliance Tec

Great Service and very knowledgeable!


Quick response, quick and easy fix




Review of Appliance Tec


Excellent Service




Review of Appliance Tec

We were very pleased with the service performed on our refrigerator. Evan was very professional, courteous & knowledgeable on the repair work that was needed. He was very thorough in troubleshooting the problem & successfully fixed our problem.


Great service!




Review of Appliance Tec

Great and helpful Techs


Very professional and efficient.




Review of Appliance Tec


Great Service




Review of Appliance Tec


Great service....very efficient...solved the problem.




Review of Appliance Tec

Very satisfied


Quick and easy service




Review of Appliance Tec

Evan was a great tech. Efficient, neat and very nice. Came when expected, had the parts, and very business like. We were very happy with the service.


Carol happy customer




Review of Appliance Tec

Great service on-time excellent technician


Stan




Review of Appliance Tec

Very good. Found problem quickly and fixed it


Excellent service rep




Review of Appliance Tec

We had another professional and wonderful service rep with Appliance Tec. This time it was our Kitchen Aid refrigerator that required repair. Dave was just wonderful, courteous and very efficient.


Very happy with Appliance Tec!




Review of Appliance Tec

Than you Dave for your excellence service and refrigerator settings advice! Very knowledgeable about appliances! Highly recommend this service technician! Appreciated the app’t reminders and ph call before arrival time! Everything promised was done perfectly!!


Both John and Dave were great.




Review of Appliance Tec


Great Service




Review of Appliance Tec


Dave




Review of Appliance Tec


Dave




Review of Appliance Tec


Great service




Review of Appliance Tec

Evan did a great job.


Great




Review of Appliance Tec

Service was efficient and friendly


John




Review of Appliance Tec

Arrived when said had necessary parts quick and efficient neat


Anne




Review of Appliance Tec


Vicki




Review of Appliance Tec

Prompt and polite.


Excellent customer service




Review of Appliance Tec

Excellent customer Service by your service tech Dave. Knowledgeable, courteous, took the time to understand our problem and made all right. Sal Madonna


Appliance Tec Excellent Service Provider




Review of Appliance Tec

I’ve been working with Appliance Tec for a number of years now. Easy to set up an appointment, the service people are friendly and proficient at their work, and their pricing for repairs is always reasonable. Appliance Tec is one of my trusted companies I call when in need of assistance.


Mrs




Review of Appliance Tec

Great customer service


Nana




Review of Appliance Tec

Great service, very nice young man very professional


Terrific experience!




Review of Appliance Tec

Dave so nice and knowledgeable!!!!


Kristen




Review of Appliance Tec


Kristen




Review of Appliance Tec

Great service, fixed promptly!


Donna B.




Review of Appliance Tec

I have a whirlpool dishwasher, not quite two years old, Dave came out 3 times to try and fix it, unfortunately I must of got a lemon, my extended warranty company is replacing it,. I have all the respect and confidence in Dave and would recommend him above anyone else, thank you Dave I appreciate all you did.


fast honest vand sincere/very professional




Review of Appliance Tec

great tech


Francine




Review of Appliance Tec

Dave was very nice knew what he was doing came prepared. He was friendly. From 1 to 10 I give Dave a 10


Great Service




Review of Appliance Tec

Dave was very thorough in his diagnostic evaluation and explanation. Addressed the issue at hand and made notes in the record for the next step(s) if this issue returns.


Well done!




Review of Appliance Tec

Shaiman Cuyler was excellent!


Great service.




Review of Appliance Tec

The tec was neat and efficient in replacing the console on the new stove. He took the time to explain some extra features on the stove and dishwasher that I wasn't yet familiar with. I really appreciated this. (This is a new home, and we've only been here about 3 weeks.)


Great service.




Review of Appliance Tec

Service provided me all expectations. The technician was completely thorough, professional and took the time to explain what he did to complete the repair.


Mary




Review of Appliance Tec

David was very knowledgeable and very able to offer options


Fantastic service




Review of Appliance Tec

Very helpful getting the service apt scheduled and worked out the issue with our dishwasher problem


Great service




Review of Appliance Tec


Dave




Review of Appliance Tec

Our tech was Dave. He was great. Explained what he was going to do and asked if I had any questions. He even did a recal I didn’t no we had on the dishwasher. We have your company out a few times and always a great experience. Would recommend this place anytime. When making an appointment the lady was great and acomadating. This place gets an A+ with me.


Very Professional




Review of Appliance Tec

Evan was very efficient, informative, and professional. He arrived at the appointed time,after calling ahead and installed the new parts quickly and efficiently.


Your Appliance Tech. was great, very professional, Thanks,




Review of Appliance Tec


Joni Monroe




Review of Appliance Tec

Wonderful service😊


*****




Review of Appliance Tec

the service charge just keeps increasing every year why


Donna




Review of Appliance Tec

Dave is great, unfortunately I got a lemon for a dishwasher


Honest diagnosis




Review of Appliance Tec

The tec gave an honest opinion of the issue with my dishwasher, repaired it efficiently, was neat and polite.


Very satisfied




Review of Appliance Tec


great service and knowledge




Review of Appliance Tec


Great service. On Time arrival. In and out in short time.




Review of Appliance Tec


Excellent service, knowledgeable technician




Review of Appliance Tec

Dave was courteous and quick but thorough!


Great service




Review of Appliance Tec

The technician who came was very professional with a friendly demeanor. Fixed my dishwasher issue in about 15 mins. I’m SO glad this company comes on the weekends!


Donna B.




Review of Appliance Tec


Awesome!




Review of Appliance Tec

He was prompt, friendly, and did a great job 👍🏻


Thankful




Review of Appliance Tec

David was excellent


Customer




Review of Appliance Tec

He is an amazing technician. He is very knowledgeable and honest. He takes great pride in his work. He understands the importance and relevance of GREAT customer service and delighting the customer.


Great Service




Review of Appliance Tec

The tech was very helpful and knowledgeable of the product and listened to my concerns. Spent all the time needed to fix the problem. Very clean and neat work practice also.


refrigerator service




Review of Appliance Tec

I would as for Dave future service


Good service




Review of Appliance Tec

Good service


Nichole




Review of Appliance Tec


Great and knowledgable service




Review of Appliance Tec

yes


Victoria




Review of Appliance Tec

Neat and polite tech


Molly




Review of Appliance Tec

Very very great job


Great customer service




Review of Appliance Tec

The service tech was great, told us he wanted to become a firefighter and upgraded the parts for us because he said they go bad often.


Jk




Review of Appliance Tec

Service technician was more than knowledgeable on every aspect of my unit and was quick, clean and professional


Great overall experience




Review of Appliance Tec

Great service. Technician(Steve) was knowledgeable,friendly, and right on time! Parts came in right away, and appointments were easily scheduled.


Great Service. Loved the planning and Notifications




Review of Appliance Tec

Best appliance repair/service call experience I've had, and at one time, I was a serviceman! The scheduling, planning and arrival notification elements were excellent. Professional and prompt performance of the needed repairs.


Great service




Review of Appliance Tec


Great service




Review of Appliance Tec


Julie




Review of Appliance Tec


Great Service




Review of Appliance Tec

Dave is an excellent technician. Repaired my washer and I was so relieved to see that he had been assigned to repair my refrigerator. Of course, he fixed my problem. Very knowledgeable and professional. Would highly recomment.


Excellent service




Review of Appliance Tec

Steve is always professional. He is very knowledgeable.


Easy reliable service




Review of Appliance Tec

The quality was great we had this part replaced Last year by another tech at a different company and from day 1 could tell it wasn’t done well. Hence a year later same issue. This is in comparable to how it came when brand new


Friendly, professional




Review of Appliance Tec


overcharge




Review of Appliance Tec

they charged me a service fee of a $100 for each appliance that they looked at in the same room on the same day so they looked at 3 appliances it was $300 right off the bat + service and parts ..


Art




Review of Appliance Tec

Great service. Very thorough!


Great




Review of Appliance Tec


Great service, very friendly




Review of Appliance Tec

Great service. Friendly, clean, well informed, and very professional.


Great service




Review of Appliance Tec

Evan was very helpful and professional.


Prompt, Courteous, Knowledgeable




Review of Appliance Tec


Ice Maker Problem




Review of Appliance Tec

Steve came in and replaced a part that he thought might solve the problem, but he wasn't sure it was going to fix the problem. He was right.


Awesome




Review of Appliance Tec

Dave was great--and accommodated our short schedule due to traveling south for the winter. Thank You!


Personable, friendly young man




Review of Appliance Tec


Great service




Review of Appliance Tec

Your repair man was the best I have ever dealt with. He was professional clean and even called me to check on an issue when it arose. He quickly fixed the issue


Fab




Review of Appliance Tec

Great service


Price - good / Service - FLAWLESS!




Review of Appliance Tec

Shaiman Cuyler arrived on-time, was articulate, and courteous. When informed that there would be a second contractor in the basement working near him, he never missed a beat. The work was completed in a very reasonable amount of time - couldn't be happier with my experience!


Kathy




Review of Appliance Tec

Tech service


Poor Service




Review of Appliance Tec

Tech refused to acknowledge there was a problem with the stove, instead blaming it on cookware and that the burner not getting hot was normal operation.


Excellent service. Very professional




Review of Appliance Tec

Technician was cordial and efficient.


Quick and reliable




Review of Appliance Tec

Nice job Dave


George and Eunice




Review of Appliance Tec

Good thorough job


Quality service




Review of Appliance Tec

Arrived on time. Professional, personable and efficient! Hate when I have an appliance problem, but these guys are the guys to call!


Great service




Review of Appliance Tec

Great service. On time. Pleasant friendly experience.


Did a good job. Very professional




Review of Appliance Tec


Appliance Repair




Review of Appliance Tec

Great service. Very professional and organized.


Dryer - No Heat




Review of Appliance Tec

Dave was a pleasant individual who did some trouble shooting and fixed our dryer.


Great service!




Review of Appliance Tec

Dave was very professional and very knowledgeable and on time.


We're VERY satisfied customers




Review of Appliance Tec

The repair to our refrigerator's ice maker was swift and professional. The service man was friendly and efficient.


Bob




Review of Appliance Tec

Excellent - identified the problem, fixed it and was gone in less than 15 min!


Great Tech !




Review of Appliance Tec

David was awesome.. Much more trustworthy than another local appliance repair service that serviced our unit before... Great guy...very efficient


Great technicians




Review of Appliance Tec

I would have rated this a 5 except for the fact that I was invoiced by mistake and they had to come to the house twice for the same issue. They did schedule the second visit on a Saturday which saved me from losing time at work. The technicians were both great! They knew what they were doing and answered all my questions. Very happy the issue was resolved!


Great Service




Review of Appliance Tec

Tech was professional, customer friendly, and knowledgeable.


. Great service.




Review of Appliance Tec

Dave Flint is an excellent technician! He is truly an asset for your company. Workers like Dave make Appliance Tec a great company. He is not only professional but has impressive knowledge of his job and impeccable manners. In future if need arises I would seek his service through Appliance Tec


outstanding service




Review of Appliance Tec

Evan was courteous and professional. He identified the problem and placed an order for the parts. I was also impressed with he notification process once the service request was in place. Great service; great experience.


Great service




Review of Appliance Tec

Dave was awesome to work with. He didn’t mind that I sat in a chair and watched over her shoulder – just so that I could learn how to open up the freezer door. He was patient and thought outside the box with the fixes and the tools that he had. Very highly recommended! My only complaint which has nothing to do with a technician – is it unfortunately they only come to my town to days a week. That meant I had to wait quite a while for service.


Dishwasher repair.




Review of Appliance Tec

Great tech. Job well done.


Great service




Review of Appliance Tec


Joelle




Review of Appliance Tec

I have no problem with my service or Steve ,the problem is with the dishwasher itself


Robert




Review of Appliance Tec

Awesome service by friendly, personable technician. Technician listened to our problem then diagnosed and fixed. Very happy customer.


Wonderful Service




Review of Appliance Tec

This company and their techs are very friendly. They diagnose every issue and make sure you understand the process.


Outstanding Technician!




Review of Appliance Tec

This young man presented himself well..very comfortable and very knowledgeable. He was quickly able to determine the problem with our dishwasher and clearly and tactfully explained the problem. I’m glad we bought a Whirlpool product if all the service people are as good as this young man! Thank you Shaiman for a great experience!


Great technician.




Review of Appliance Tec

Dave is a great technician and I could not be happier with the service I received.


Great service




Review of Appliance Tec

Great service!!


Good information, unfortunate verdict.




Review of Appliance Tec

The tech did a thorough inspection, but, alas, the required fixit is no longer made. We are another victim of designed obsolescence. Don’t blame the messenger.


GREAT SERVICE SOLVED PROBLEM IN 20 MINS.




Review of Appliance Tec


Excellent service




Review of Appliance Tec


Service concern




Review of Appliance Tec

Service fine, but leaving damaged parts for us to get rid of us was inappropriate.


great service




Review of Appliance Tec

Dave was on time and double checked everything before he left..


Very helpful




Review of Appliance Tec


Great Service




Review of Appliance Tec


David L.

David L.

REFRIGERATOR WHIRLPOOL WRB322DMHV00 82017007726573619Liner is cracked below freezer bin pics attachedOrdering repair kit ; ordrng 1 8201700 (repair kit)

Near Hilton Parma Corners Rd, Spencerport, NY 14559
Steve M.

Steve M.

DISHWASHER WHIRLPOOL WDT730PAHV0 WNIKYNIAPL1Found top rack adjusters wheels broken. Ordering adjuster kit. Found right stop is broken. Ordering stop. ; ordrng 1 W10712395 (adjuster) and 2 WPW10508950 (stop)s

Near Parrish Rd, Honeoye Falls, NY 14472
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WFW95HEDW0 "Customer states unit was not draining. No error codes stored. Unit drained, but the pump was louder than usual. Replaced pump. Repair successful."

Near North Point Trail, Rochester, NY 14617
David L.

David L.

WASHER MAYTAG MHW6630HW0 Checked unit for leaks. Inlet valves check ok and don’t appear to be stripped. Internal hoses look good and no evidence of water under the tub or on the bottom plate.

Near Owens Rd, Brockport, NY 14420
David L.

David L.

WASHER WHIRLPOOL WTW8500DC Replaced open water valve. Unit tested good

Near Wood Rd, Rochester, NY 14626
David L.

David L.

DRYER MAYTAG MGDB725BW0 Unit is short cycling due to an excessively long vent cleaned blower and cabinet as a curtesy and informed the customer of the problems associated with a vent that long. Vent tester could not sense airflow until a portion of the vent was removed. Vent tester read good airflow with venting completely disconnected. Pictures attached for documentation. Office to refund parts and labor costs

Near Geraldine Pkwy, Rochester, NY 14624
David L.

David L.

WASHER MAYTAG MVWB865GW0 Replaced console due to erratic operation. Verified polarity at the receptacle. Polarity is ok however the unit is not on a dedicated breaker and shares a circuit with several other things. Customer to monitor. A dedicated breaker will need to be in place if issue continues.

Near Ogden Parma Town Line Rd, Spencerport, NY 14559
David L.

David L.

REFRIGERATOR GE GBS18HBMCBB Freezer fan is hitting ice again. Removed ice and verified drain was clear liner above evaporator is deteriorating and causing airflow issue. This is contributing to the defrost drain freezing over. This part is no longer available. If problem persists unit is unrepairableATEC WARRANTY

Near Dorsey Rd, Rochester, NY 14616
Shaiman C.

Shaiman C.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Customer states the unit randomly stops during cycles. Often times the unit could be opened and resumed; but the last time the unit would not start again. F5E1 error code stored. Unit completed an auto verification test cycle with no issues. Started a normal wash cycle, The unit filled and sprayed as it should. However, after letting the unit run for a few minutes, the unit drained and then shut off. Once the unit shut off, seemed as if the user interface would not respond. No lights illuminated and could not get the unit to turn back on. Minutes later the unit turned back on trying to complete the failed cycle. Suspecting a failed control board & user interface due to the intermittent stopping issues. ; ordrng 1 W11305308 (CONTROL BOARD) and 1 W11368911 (USER INTERFACE)"

Near East Ave, Rochester, NY 14610
David L.

David L.

DISHWASHER WHIRLPOOL WDT720PADW2 Replaced broken spray arm

Near Strohm St, Rochester, NY 14612
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WTW5000DW2 Customer concerned about unit not passing the sensing cycle. F8E1 error code stored. Tested hot and cold valves and manual diagnostics. Hot water worked as it should; however cold water will not dispense. Replaced valves. Unit testing good.

Near Norcrest Dr, Irondequoit, NY 14617
Steve M.

Steve M.

RANGE KITCHENAID KFGD500ESS04 Found front left burner cap would not sit properly on burner causing erratic flame. Ground Down tabs on burner that position cap. The cap fits properly now and the flame is steady. Adjusted all the burners down a little for better simmer.

Near Schenck Rd, Perry, NY 14530
Evan E.

Evan E.

OVEN KITCHENAID KOSE500ESS03 "Customer stated that unit was not heating but controls are functioning. Checked incoming voltage. Unit is receiving 240v. Ran bake cycle and checked power at element. Board is failing to send power to element. While tech was uninstalling unit. User interface was loose and fell onto ground. Connector has broken on UI. Ordering UI , control and thermostat. Seeking parts coverage for repair.; ordrng 1 W11093241 (CONSOLE ) and 1 W11179310 (CONTROL ) and 1 WP4449751 (THERMOSTAT )"

Near Bending Bough Dr, Webster, NY 14580
Steve M.

Steve M.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Found the water inlet was loose at the side of the tub causing dishwasher to leak while filling. Tightened inlet to side wall and the dishwasher did not leak. ; dspstn on spec-tagged invntry: 1 W11087376 PUMP&MOTOR

Near E Lake Rd, Livonia, NY 14487
Evan E.

Evan E.

WASHER WHIRLPOOL MHW5630HW0 Cusltmer stating that unit is moving while spinning. If washing larger load unit is moving around room. Watched unit throughout full was with large load of clothes inside drum. Front of Unit is bouncing more aggressively than normal. Ordering front shock absorber ; ordrng 2 W11316766 (SHOCK OBSORBER)s

Near Ridge Rd, Webster, NY 14580
Steve M.

Steve M.

WASHER WHIRLPOOL MVWC565FW1 Customer states the washer is fill to often during wash cycle. Found no error codes. Tested washer through full wash cycle. The washer worked as expected. The rinse cycle filled properly also. The washer tests good.

Near Federal Rd, Livonia, NY 14487
Evan E.

Evan E.

DISHWASHER KITCHENAID KUDS35FXSS9 Customer stating that mark is forming on inside of cabinet where fill valve is located. Ordering fil valve assembly & drain hose & sound shield ; ordrng 1 W10316375 (FILL ASSEMBLY ) and 1 W10877094 (SOUND SHIELD ) and 1 W10878507 (HOSE ) and 1 WPW10545278 (DRAIN HOSE )

Near Passing Creek Dr, Webster, NY 14580
Steve M.

Steve M.

DISHWASHER GE PDT750SSF1SS Found some food debris blocking pump causing unit to not drain. Removed debris and dishwasher tests good.

Near Phelps Rd, Honeoye Falls, NY 14472
Steve M.

Steve M.

COOKTOP WHIRLPOOL WCE77US0HB01 Found red wire at power supply was burned. Cut back wire and reconnected with new wire nut. The cooktop tested good.

Near Sibley Rd, Honeoye Falls, NY 14472
Evan E.

Evan E.

REFRIGERATOR WHIRLPOOL WRS325SDHZ0 Rescheduling customer for next Friday 12/13 ; schdld next appmnt for 12/13 FRI 1-4

Near Autumn Breeze Ln, Ontario, NY 14519
Evan E.

Evan E.

DISHWASHER KITCHENAID KDTE334GPS0 Console is cracked on top causing unit not to function. Ordering console ; ordrng 1 W11165145 (CONSOLE )

Near Macedon Pkwy, Macedon, NY 14502
Steve M.

Steve M.

OVEN WHIRLPOOL WEG750H0HV0 338 on preheat. The user interface would not scroll. Reset control. Calibrated oven up 20 degrees. Customer is going to monitor.

Near Peer St, Honeoye Falls, NY 14472
Dave F.

Dave F.

WASHER WHIRLPOOL MVWC565FW1 Unit not turning On power cycled the unit . Unit went into diagnostics. No error codes . Calibrated unit . Ran auto diagnostics. Tested a regular cycle. Unit tested good .

Near Floyd Dr, Rochester, NY 14623
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KRFF507ESS01 Fresh food section frozen sheet of ice under deli drawer . Defrosted and removed ice . Found the liner was bowed up and causing water to not drain properly and then over flow and freeze . Called techline SR 7726573786 . Techline said liner is unrepairable. Took photo of liner . Techline deemed unit unrepairable .

Near Lexton Way, Pittsford, NY 14534
Dave F.

Dave F.

WASHER WHIRLPOOL WFW8400TW02 Unit door is locked . Unlocked door . Unit will not go into a spin . Unit will lock and not do anything . Unit may need MCU WPW10163007. Quoted customer for work . Customer will decide if they want to move forward with repair.

Near W Elm St, East Rochester, NY 14445
David L.

David L.

MICROWAVE FRIGIDAIRE FGMV175QF Unit was tripping the breaker due to the secondary switch fusing together it’s contacts Unit tested good after the switch was replaced

Near Lake Shore Blvd, Irondequoit, NY 14617
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WFW75HEFW Customer concerned about unit not working. F9E1 error code flashing upon arrival. F9E1 & F5E4 error codes stored. Ran unit through auto verification test. Water was draining extremely slow. Inspected the drain trap inside of the drain pump. Drain trap was clogged. Cleaned the drain trap then tested unit in auto verification test again. Unit drained as it should; repair successful.

Near Stone Rd, Rochester, NY 14616
Shaiman C.

Shaiman C.

VAN FORD TRANSIT CONNECT Oil change

Near Spencerport Rd, Rochester, NY 14606
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WTW4816FW2 "Customer states the unit stays in the sensing cycle when trying to start a wash cycle. Attempted to turn on the hot and cold water valves in manual diagnostics. No water would dispense. Discovered the water valves were shut off. Turned on the water valves in the home, then hot and cold water began to dispense. Started a normal wash cycle and the unit began to fill with water as it should. No further repair necessary. ; dspstn on spec-tagged invntry: 1 W11307244 LATCH"

Near Scottsville Rd, Rochester, NY 14611
Evan E.

Evan E.

MICROWAVE GE JVM3160DF4BB Customer stated that would shut off and trip breaker each time start key was selected. Discovered that transformer was causing issue. Quoted customer to replace transformer. Customer does not want to proceed due to part cost. Collecting service call fee

Near Valley Dr, Walworth, NY 14568
Evan E.

Evan E.

REFRIGERATOR WHIRLPOOL WRF757SDEM00 Customer stated unit made one batch of ice and then stopped. Upon inspection discovered fill line was frozen. Confirmed that heater and thermistor were receiving voltage. Tested heater multiple times. Unthawed line. Filled ice maker. Unit tested good

Near Chadwick Manor, Fairport, NY 14450
Dave F.

Dave F.

RANGE JENN AIR JES9860BAS Replaced switch and relay for front right element not working . Unit tested good .

Near Rainberry, Pittsford, NY 14534
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KRFC704FBS00 Called techline SR 7726578091 . Water not dispensing. Power is being sent to water valve in rear .. unit has water going into it . Went to insulation valve found loose connections to valve . Reseated connections. Unit is now working .

Near Edendery Cir, Fairport, NY 14450
Dave F.

Dave F.

RANGE KITCHENAID KSGG700ESS1 Customer had electricians out and they changed the breaker . Unit had been working . Found the plug in the back was not pushed in all the way to the wall . Could not replicate issue . . Unit tested good .

Near Wood St, Canandaigua, NY 14424
Evan E.

Evan E.

DRYER WHIRLPOOL WED6400SW0 Customer stated that unit was not starting. Upon inspection discovered that button was failing to make contact with UI. Customer does not want to replace UI. Was able to bypass button so customer can use unit. Unit tested good

Near Nettlecreek Rd, Fairport, NY 14450
Shaiman C.

Shaiman C.

DRYER MAYTAG MGDB725BW0 "Replaced burner assembly, unit still short cycling. Contacted manufacturer again who then instructed to verify functionality of flame sensor and quality airflow. Further test instructions from manufacturer resulted in discovery of a failed high limit. Agent stated that once a gas valve fails, the high limit thermostat sometimes fails with it. SR7726525911; ordrng 1 WP3391912 (HIGH LIMIT)"

Near Geraldine Pkwy, Rochester, NY 14624
David L.

David L.

WASHER MAYTAG MVWC565FW0 Wash basket and agitator are covered in soap build up. Basket and agitator must be replaced to remove debris that are being left on clothes; rqstng P&A on 1 W10752719 (basket) and 1 W11161960 (agitator)

Near Olde Harbour Trail, Rochester, NY 14612
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Fresh food compartment building a very small amount of ice on the left side due to a poor seal on the evaporator cover. Ordering evaporator cover. Coil thermistor will also need to be replaced to prevent this from reoccurring. Ordering sealer to seal liner to cabinet. ; rqstng P&A on 1 483338 (SEALER) and 1 WPW10501260 (cover-evap), dspstn on spec-tagged invntry: 1 W11033168 HARNESS"

Near Partridge Ln, Webster, NY 14580
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWC565FW1 "Customer concerned about the unit not going past the sensing cycle. F8E1 error code stored. Water inlet valve on the home plumbing was shut off. Turned on the water, then tested the unit in an auto verification cycle. The washer completed the cycle with no issues. Started a normal wash cycle, and verified the machine would go past sensing. Unit testing good."

Near Augustine St, Rochester, NY 14613
David L.

David L.

OVEN MAYTAG MGR6600FZ0 Unit is only igniting during bake intermittently. Removed oven bottom and flame spreader and to inspect ignitor fitting ignition. Found that the ignitor did not spark to the burner and was grounding inside the ceramic. Replaced ignitor. Unit tested good

Near Edgemere Dr, Rochester, NY 14612
David L.

David L.

RANGE KENMORE 362.62781 Unit is not heating in bake due to an open bake element. Path stone has an element and will replace it.

Near Samuel Way, Rochester, NY 14606
David L.

David L.

REFRIGERATOR MAYTAG MFW2055FRZ00 Replaced RH RC door due to a broken hinge receiver. Door operating properly

Near Culver Rd, Rochester, NY 14622
David L.

David L.

OVEN WHIRLPOOL WGG745S0FS02 SR7726565372Checked oven temps due to upper oven taking a long time to bake. Average temperature was 358. Documented with tech line and showed customer how to calibrate the unit for better results.

Near Heathland Cir, Webster, NY 14580
Evan E.

Evan E.

WASHER WHIRLPOOL MVWX655DW1 Customer stated grinding noise is coming from bottom of machine. Upon inspection discovered that cam nut was loose causing pulley to rub on belt guard. Belt guard now has large hole in it due to this. Also discovered that dispenser tray is cracked. Ordering belt guard and tray ; ordrng 1 W11127356 (DISPENSER TRAY ) and 1 WPW10427633 (BELT GUARD )

Near Woodsview Dr, Webster, NY 14580
Dave F.

Dave F.

WASHER MAYTAG MVWC465HW2 Complaint of unit not opening. Unit would not turn on. Power cycled unit. Control board LED would not turn on. Tested voltage to control board. Measured 120 AC volts. Order new control board W11249158.; rqstng P&A on 1 W11249158 (cntrl-elec)

Near Sessler Dr, Geneva, NY 14456
Steve M.

Steve M.

DRYER MAYTAG MGD6000XW1 Replaced white thermal fuse for open fuse. Cleaned inside of dryer and vent tested good. ; used 1 WP3392519 (FUSE-THERMAL) from stock

Near Erie Station Rd, Rush, NY 14543
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRT3L1SZYB00 Recharged refrigerant for low charge. The refrigerator is cooling at the moment. Customer to monitor.

Near Hammocks Dr, Fairport, NY 14450
Steve M.

Steve M.

DRYER MAYTAG MGDB835DW4 Replaced control and user interface for inconsistent times with drying on sensor dry. The customer is going to monitor.

Near Round Hill Rd, Henrietta, NY 14467
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL KRMF706EBS01 Found door were not self closing. Took doors off and reset closures. Lowered legs to raise u it for noise. Tightened handles for loose handles. The refrigerator tests good.

Near Brantley Way, Penfield, NY 14526
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KFIS29BBMS03 "Replaced ice maker fan, fill tube heater and fascia for frost accumulating on fascia and back of ice maker housing. Found water on bottom of Ff section again. Drain pan was dry. Added permagum around tray to keep water towards drain."

Near Twin Leaf Terrace, Webster, NY 14580
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL KRFC302ESS00 Found water at the house was turned off. Turned water on and the dispenser worked as expected.

Near Tobey Ct, Pittsford, NY 14534
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WSR57R18DM02 "Refrigerator not cooling . Ordering compressor W11125124 , evaporator W10858281 , UV drier WPW10143759 , COUPLER W10913906, suction kit 876765 . Unit needs sealed system work .; ordrng 1 876765 (mtg kit) and 1 W10858281 (evaporator) and 2 W10913906 (coupler)s and 1 W11125124 (compressor) and 1 WPW10143759 (dryer)"

Near E Main St, Lima, NY 14485
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE FPHN2899LF3 "Replaced defrost thermostat for not defrosting. Defrosted evaporator. Tested ice maker and it tested good. ; dspstn on spec-tagged invntry: 1 5303918479 GASKET , used 1 WP4387490 (DEFROST TSTAT 50) from stock"

Near Kenilworth Terrace, Rochester, NY 14605
David L.

David L.

RANGE WHIRLPOOL MMV1174FZ3 Door is bent slightly at hinge. Hinges look square. Ordering door; ordrng 1 W11037847 (door/mw)

Near Cherry Blossom Ln, Webster, NY 14580
David L.

David L.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 Called tech line due to no ice. No ice was in the mold on arrival. Found facia heater wires shorted. This it likely what was causing the door alarm to chime randomly. Techline is recommending that the heater be replaced. Left the heated disconnected to monitor for ice as all tests of the ice maker passed in diagnostics. Auger motor is also seized due to inactivity and will have to be replaced Techline conversation saves under previous SR number. SR7726445824; ordrng 1 W10822606 (motor) and 1 W11197489 (heater) and 1 WPW10675033 (cntrl-elec)

Near Canal Woods, Rochester, NY 14626
Evan E.

Evan E.

RANGE WHIRLPOOL WFE515S0ES0 Customer stated that burner would only work on high setting and also heard popping noise when turning on burner. Upon inspection discovered that infinite switch had internal short causing issue. Replaced switch and tested burner. Unit tested good

Near Meadowlark Dr, Penfield, NY 14526
Shaiman C.

Shaiman C.

DRYER MAYTAG MGDB725BW0 "Replaced burner assembly, unit still short cycling. Contacted manufacturer again who then instructed to verify functionality of flame sensor and quality airflow. Further test instructions from manufacturer resulted in discovery of a failed high limit. Agent stated that once a gas valve fails, the high limit thermostat sometimes fails with it. SR7726525911; ordrng 1 WP3391912 (HIGH LIMIT)"

Near Geraldine Pkwy, Rochester, NY 14624
Evan E.

Evan E.

WASHER GE WHRE5550K2WW Customer stated that unit was producing grinding noise while in spin or agitate. Upon inspection discovered that bearing inside gear case was failing causing issue. Quoted customer for repair. Customer does not want to proceed at this time due to age of unit. Unit tested good

Near Haverford Ave, Rochester, NY 14609
Evan E.

Evan E.

WASHER WHIRLPOOL MHW5630HW0 Customer stated that unit is flashing LF code for not filling. Checked for error codes upon arrival. Unit was displaying F8e1 for long fill. Ran test cycle. Cold valve 2 was failing to actuate and also hot valve would not actuate. Took resistance readings of both valves. Both valves tested outside of normal resistance values. Replaced both valves. Ran diagnostic cycle to confirm function. Unit tested good

Near Valewood Run, Penfield, NY 14526
Evan E.

Evan E.

RANGE KITCHENAID KFED500ESS00 Replacing cooktop due to right side back burner having large crack in glass. Replaced cooktop. Unit tested good

Near Skelby-Moor Ln, Fairport, NY 14450
Evan E.

Evan E.

DISHWASHER WHIRLPOOL KDFE104HWH0 Customer stated that unit would not drain. Upon inspection checked for codes. Unit displaying f9e1 code for long drain. Vacuumed out water and removed pump to inspect. Discovered that pump impeller is failing to spin when actuating pump. Can hear pump buzzing but never spinning impeller. Replaced pump and ran multiple test cycles. Unit tested good ; dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN

Near Hearthstone Rd, Pittsford, NY 14534
Evan E.

Evan E.

DISHWASHER KITCHENAID KDTE304DPA0 Customer stated that glass has broken inside dishwasher suspecting that glass is inside pump. Removed pump to inspect found small glass chard causing impeller not to spin. Removed glass and tested unit multiple times. Unit is now draining as it should.

Near Old Mill Rd, Rochester, NY 14618
Evan E.

Evan E.

RANGE WHIRLPOOL AGR6603SFW2 Customer stated that flame height on burners was too high and control would not respond to commands. Upon inspection discovered that timer end screen was displayed due to customer not knowing that in order to cancel timer you must click timer button. Adjusted flame height on both front burners to customers satisfaction. Unit tested good

Near Garnet St, Rochester, NY 14609
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL MEDC465HW0 "Customer reports the unit would not heat. Discovered a wire going to the temp selector was not connected. Connected wire, then unit began to heat. Also preformed a vent test. Unit failed vent test. Suggested customer to have the vent cleaned for optimal drying performance. Repair successful. ; dspstn on spec-tagged invntry: 1 279816 CUTOFF-THERMAL and 1 279838 ELEMENT"

Near Sweet Maple Run, Webster, NY 14580
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWB88OBWO "Customer concerned about a loud noise during the spin cycle. The basket spins freely, but the failed bearings could be heard when the basket spins. A bearing kit should be installed to take care of the issue. Customer declined further repair."

Near Lake Pines Dr, Webster, NY 14580
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Freezer is 1 degree . Freshfood is 28 degrees . Temperatures set are 5 in freezer and 39 in fresh food . Called techline SR 7726562485 . Techline said that there is no more repairs to be done in the field . Have customer to call whirlpool customer service . Issue is the same as previous calls .; dspstn on spec-tagged invntry: 1 W11164593 DIFFUSER

Near Wells Curtice Rd, Canandaigua, NY 14424
Dave F.

Dave F.

WASHER WHIRLPOOL WTW5100VQ0 Unit was not cycling between wash cycles correctly. Timer was bad. Replaced timer. Unit tested good.

Near Jackson St, Lyons, NY 14489
Steve M.

Steve M.

WASHER MAYTAG MHW5630HW0 Replaced dispenser for leaking. Tested and it did not leak.

Near NY-36, Dansville, NY 14437
Dave F.

Dave F.

DRYER MAYTAG MED8630HC1 Unit not hooking to wifi for customer so use remote enable function. Was able to get unit to connect to wifi and work using customers cell phone .

Near Farmington Rd, Macedon, NY 14502
Dave F.

Dave F.

DISHWASHER MAYTAG MDB4949SHZ0 Dishwasher not washing dishes or dissolving dish detergent. Observed wash pump is not turning on. Ordering control W11225084 and wash pump WPW10591570; ordrng 1 W11225084 (cntrl-elec) and 1 WPW10591570 (pump&motor)

Near E River Rd, West Henrietta, NY 14586
David L.

David L.

RANGE WHIRLPOOL WFG550S0HZ0 7726550271 called tech line to document intermittent ignition. Unit is failing to ignite intermittently. Ignitor is sparking but is failing to spark to the burner in failure. Ordering ignitor burner tube and spark module. Verified polarity and voltage from the receptacle; ordrng 1 W11162730 (module-spk) and 1 WP9758078 (burnr-oven) and 1 WP9758079 (igntr-oven)

Near Larkwood Dr, Rochester, NY 14626
Steve M.

Steve M.

VAN FORD TRANSIT CONNECT Oil. Change. My tee quoted for latch. ; saved tckt

Near Rockwood St, Rochester, NY 14610
Steve M.

Steve M.

WASHER WHIRLPOOL WTW6400SW3 Order bearing for loud bearing. ; dspstn on spec-tagged invntry: 1 W10435302 BEARING

Near Shagbark Way, Fairport, NY 14450
Evan E.

Evan E.

RANGE KITCHENAID KSDG950ESS1 Replacing user interface due to unit flashing F2e1 code for stuck key error code. Replaced UI. Unit is still flashing error code after replacement of UI. Ordering control and bezels for new UI ; ordrng 1 W10814133 (BEZEL KNOBS ) and 1 W11100515 (CONTROL )

Near Humboldt St, Rochester, NY 14610
Evan E.

Evan E.

RANGE WHIRLPOOL WFE550S0HZ1 Customer stated that LF burner will only work on high. Tested burner. Burner will only run on high setting for single or dual burner. Swapped switch with other dual element burner and tested burner. Other switch is controlling heat setting as it should. Ordering switch ; ordrng 1 WPW10434452 (SWITCH )

Near Baird Rd, Penfield, NY 14526
David L.

David L.

WASHER WHIRLPOOL WTW4816FW2 Unit is making a noise during spin. Found oil on belt cover ordering GEARCASE. Scheduled for Saturday 12/14; ordrng 1 W11255272 (gearcase)

Near Fox Meadow Rd, Rochester, NY 14626
Shaiman C.

Shaiman C.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 Handles are missing. Ordering new handles.; ordrng 1 W11043764 (FF HANDLE) and 1 W11043764 (FREEZER HANDLE) and 4 WPW10170540 (HANDLE SCREW)s and 4 WPW10296804 (HANDLE SET SCREW)s

Near Marketplace Dr, Rochester, NY 14623
Evan E.

Evan E.

MW-HOOD COMBO MAYTAG MMV4205FZ1 "Customer stated that unit would not heat. Upon inspection checked for error codes. No codes present. Checked resistance of capacitor , transformer and magnetron. All tested good. Checked diode for continuity. Diode tested open. Ordering diode ; ordrng 1 W10561770 (CAPACITOR ) and 1 W11256462 (DIODE)"

Near Colonial Dr, Penfield, NY 14526
Dave F.

Dave F.

WASHER WHIRLPOOL WTW4855HW1 Unit not starting all the timer when button is pushed . Went to diagnostics. No error codes . Replaced control . Calibrated unit . Ran auto diagnostics. Tested good . Moved the power cord and the unit turned off . Unit has bad power cord . Ordering cord W10850133; ordrng 1 W10850133 (cord-power)

Near Cross Ridge Rd, Pittsford, NY 14534
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL KRFF707ESS01 "Freshfood evap frosted up . Defrosted unit . Tested thermistors in diagnostics test 1,2,39 passed . Tested evap fan . Tested good . Changed defrost mode to basic from adaptive. Sealed cabinet. Checked gaskets . Found the evap thermistor was loose and not seating well on evap . Foil taped and zip tape thermistor. . Ran test 4 . Unit passed . Unit tested good . If problem persists order W11033168 harness ."

Near S Avon Rd, Avon, NY 14414
Evan E.

Evan E.

RANGE FRIGIDAIRE FGEW3045KFB Customer stating that oven is off 25-50 degrees each time a bake cycle is run. Ran test bake cycle. Watched unit progress up to 200’degrees then instantly jump up to 350. Issue is with temp sensor or not providing proper readings. Ohmed out temp sensor. Sensor tested infinite ordering sensor ; ordrng 1 5304504897 (TEMP SENSOR )

Near Woodrose Dr, Webster, NY 14580
Dave F.

Dave F.

MICROWAVE WHIRLPOOL WMH31017HS3 Unit not turning on . Checked power to unit . Has power . Fuse is good . Interlocks are good . Replaced control board . Unit tested good .

Near Cedar Creek Way, Farmington, NY 14425
Shaiman C.

Shaiman C.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Customer reports the unit does not spray water. Unit fills with water, will not spray, but will drain. Replaced sump motor. Unit testing good."

Near Melrose St, Rochester, NY 14619
David L.

David L.

DISHWASHER KITCHENAID KDTE334GBS0 Replaced keypad and control due to no operation. Unit tested good in diagnostics.

Near East Ave, Brockport, NY 14420
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Left hinge cap was glued on. Not preventing use or operation.

Near Owens Rd, Brockport, NY 14420
David L.

David L.

RANGE WHIRLPOOL KFEG500EBS3 Replaced scratched door trim. Unit tested good.

Near Town Pump Cir, Spencerport, NY 14559
David L.

David L.

OVEN KITCHENAID KOSE500ESS04 Window pack is broken inside door. Left inner glass with customer just in case it is needed when window pack is replaced ; ordrng 1 WPW10347596 (glass-door)

Near Burritt Rd, Hilton, NY 14468
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WFW85HEFW1 Replaced control board. Wrong part was ordered for UI. Ordering the correct part. ; ordrng 1 W10903218 (USER INTERFACE )

Near French Rd, Pittsford, NY 14534
Steve M.

Steve M.

WASHER WHIRLPOOL WTW5000DW1 Replaced gearcase and suspension for suspension bouncing and loud gearcase. The washer tests good. ; dspstn on spec-tagged invntry: 1 W10861225 HANDLE and 1 W11035751 GEARCASE

Near Mendon Center Rd, Pittsford, NY 14534
Evan E.

Evan E.

OVEN FRIGIDAIRE FFGF3011LWC Customer stated that unit would not be preheat. Checked incoming voltage to ignitor. Ignitor is receiving 0 volts. Control is failing to send power to ignitor. Ordering control ; ordrng 1 316220722 (OVERLAY ) and 1 5304518661 (CONTROL )

Near Woodward St, Rochester, NY 14605
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 Replaced Ff Light for light not turning on. 5e light tested good. ; dspstn on spec-tagged invntry: 1 WPW10515058 LIGHT

Near Ranney Dr, Fairport, NY 14450
Shaiman C.

Shaiman C.

DISHWASHER MAYTAG MDB8949SBM2 Replaced control panel. Unit testing good.

Near Stottle Rd, Churchville, NY 14428
Steve M.

Steve M.

COOKTOP WHIRLPOOL WFE515S0ES2 Ordering left rear element for hot surface light not turning off. ; ordrng 1 W11171119 (LEFT REAR ELEMENT)

Near Chapel St, Mount Morris, NY 14510
David L.

David L.

REFRIGERATOR GE GTH18EBTZRWW Replaced noisy evaporator fan motor. Unit is quiet now

Near Cunningham St, Rochester, NY 14608
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Unit was not dispensing due to a frozen water bladder defrosted reservoir and adjusted RC temperature on the UI. Water dispensing normally after defrosting. Customer to monitor; dspstn on spec-tagged invntry: 1 WPW10238100 VALVE-INLT

Near Liberty Ave, Irondequoit, NY 14622
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 Replaced Ff Light for light not turning on. 5e light tested good.

Near Ranney Dr, Fairport, NY 14450
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WTW4850HW1 "Customer concerned about the lid lock not working as it should; not locking at the beginning of the cycle. No error codes stored. Lid switch functioned as it should in manual diagnostics. Informed customer that for this model, the latch does not lock right at the beginning of the cycle. No further repair necessary. ; dspstn on spec-tagged invntry: 1 W10404050 SWITCH-LID"

Near Ravens Rd, Henrietta, NY 14467
Shaiman C.

Shaiman C.

DRYER FRIGIDAIRE FFQG5000QW2 "Unit was not heating upon arrival, & customer concerned about lint trap not catching lint. Diagnosis revealed a failed thermostat. Replaced the thermostat. Also inspected the lint trap assembly and could not find any visible failures. Suggested customer to contact the manufacturer in regards to that issue. However, the unit is heating as it should. Repair successful."

Near Viscount Dr, Rochester, NY 14623
Evan E.

Evan E.

DRYER WHIRLPOOL WGD85HEFW0 "Customer stated that unit was producing noise while running. Upon inspection could hear noise customer was referring too. Used dryer repair kit to correct issue. Replaced rollers, pulley and belt. Ran test cycle. Unit tested good ; used 1 4392067 (REPAIR KIT) from stock"

Near Creek St, Rochester, NY 14625
Dave F.

Dave F.

DRYER WHIRLPOOL WED8000BW0 Complaint of excess noise when dryer is running. Ran unit and confirmed noise. Used repair kit 4392067. Replaced rollers and tensioner pulley. Tested unit. Unit test good. Tested vent. Vent tested bad. Recommended replacing vent to improve dry times.

Near Kings Lacey Way, Fairport, NY 14450
Dave F.

Dave F.

OVEN WHIRLPOOL KOSE507EBL00 "Oven not on . Found thermal fuse was blown . Jumped fuse . Unit turn now . Replaced fuse . Unit tested good .; dspstn on spec-tagged invntry: 1 WPW10545255 FUSE, THERMAL"

Near Old Farm Cir, Pittsford, NY 14534
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KRFF507HPS00 Freezer led light was bad in the freezer section . Replaced led . Unit tested good .

Near French Rd, Rochester, NY 14618
Evan E.

Evan E.

WASHER MAYTAG MVWB765FW3 Customer stated that when selecting start button to start cycle unit would not respond to command. Checked for error codes. Unit displaying code f6e3 for control failing to communicate with UI. Replaced UI and tested start key. Also ran diagnostic cycle. Unit tested good

Near Timberline Dr, Penfield, NY 14526
Evan E.

Evan E.

WASHER MAYTAG MET3800XW1 Customer stated that unit is still leaking. Ran multiple test cycles and filled basket to top. Let unit run through cycle. Customer is suspecting that water is coming over side of tub during agitation. Observed unit throughout entire cycle up to drain portion of cycle. Inspected drain hose and pump to ensure unit is not leaking during this process. Repeated this process multiple times can not replicate issue. Advising customer to be sure that proper load size is corresponding with level of water selected.

Near N Clinton Ave, Rochester, NY 14605
Dave F.

Dave F.

MICROWAVE MAYTAG MMV5219DH1 Magnetron is covered under warranty. Replaced diode and magnetron. Tested unit. Tested good .

Near Tree Top Ln, West Henrietta, NY 14586
Steve M.

Steve M.

WASHER MAYTAG MVWC465HW2 "Found hot water shut off to machine and the temp selection was on cold. Informed customer that if hot water is off, then the temp selection must be on tap cold setting or the washer will not finish cycle. Ran automatic test cycle and the washer worked as expected."

Near Bickford St, Macedon, NY 14502
Steve M.

Steve M.

DISHWASHER KITCHENAID KDFE204ESS1 Tested dishwasher and found no error codes. Found it takes a long time for water to get to kitchen. Cleaned out spray arms. The water is spraying well from spray arms. The dishwasher checks good. Customer er is going to clean with a dishwasher cleaner. No functional problems found.

Near Royale Dr, Fairport, NY 14450
Steve M.

Steve M.

DRYER WHIRLPOOL WED5000DW2 Replaced start switch for sending power to timer before it's pressed to start. The dryer tested good.

Near Church Hill Rd, Henrietta, NY 14467
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WFW90HEFW0 Replaced bellow. Repair successful.

Near Sunset Dr, Rochester, NY 14618
David L.

David L.

REFRIGERATOR WHIRLPOOL KSC23C8EYB02 Unit is not cooling in either compartment due to a refrigerant leak. Unit still under parts coverage but labor warranty has expired. Quoted labor for both evaporators and compressor. Customer will let us know when they make a decision.

Near Beehler Ln, Hamlin, NY 14464
Shaiman C.

Shaiman C.

RANGE MAYTAG MGT8655XS03 Right rear burner knob was stuck. Turned the knob with slight force then it became free. Repair successful.

Near Post Ave, Rochester, NY 14619
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWB835DW4 Replaced the console assembly. Cycle selector & start button still won’t work. Replacing control board. ; ordrng 1 W11170706 (CONTROL)

Near Leerie Dr, Rochester, NY 14612
Shaiman C.

Shaiman C.

DRYER MAYTAG MEDB766FW0 "Blower housing cannot be replaced unless the blower wheel gets replaced also. The sound is only heard once when starting the machine empty, and consistently when clothes are in it. The sound is not present with the drum removed. But when the drum is installed the noise is present. Right side of cabinet appears to have a dip in it which could be contributing to the noise. Contacted the manufacturer again. The agent suggested replacing the bulkhead and roller support shafts. Will also replace the drum, motor, blower wheel, and cabinet. SR 7726545769; ordrng 1 8533643 (CABINET) and 1 W10641295 (BRACKET) and 1 W10899578 (DRUM ASSEMBLY ) and 1 W11112242 (BULKHEAD) and 1 WP694089 (BLOWER WHEEL) and 1 WPW10359269 (RIGHT ROLLER SHAFT) and 1 WPW10359270 (LEFT ROLLER SHAFT)"

Near Clarkson Hamlin Town Line Rd, Hamlin, NY 14464
Evan E.

Evan E.

OVEN KITCHENAID KOSE500ESS03 Rescheduling for Friday 9/06; schdld next appmnt for 12/6 FRI 9-12

Near Bending Bough Dr, Webster, NY 14580
Evan E.

Evan E.

REFRIGERATOR MAYTAG MBF1958FEZ03 Customer stated that door is having issue closing properly. Unit is producing clicking noise while door is opening and closing. Removed door to inspect hinge suspecting issue with hinge bushing not seating correctly inside door frame Ordering hinge bushing ; ordrng 1 WP12028505AP (DOOR CLOSURE)

Near Fuller Ave, Webster, NY 14580
David L.

David L.

REFRIGERATOR KITCHENAID KRFC704FPS03 Sr7726539182Unit is only dispensing intermittently. 12vdc to dual valve when paddle is pressed. Verified 115 Vac to isolation valve. Valve gums but only opens intermittently. Ordering isolation valve and dual valve. ; ordrng 1 W11194380 (valve) and 1 W11312191 (valve)

Near Oakridge Dr, Rochester, NY 14617
David L.

David L.

RANGE KITCHENAID KESS907SWW06 7726541022Called tech line after ribbon cable did not take care of the stuck key error. Techline recommended replacing the appliance manager . And they keypad again if that does not eliminate the stuck key error. Tested all other wires between the controls. And reseated everything. Ordering appliance manager ; ordrng 1 WPW10181438 (cntrl-elec)

Near Chili Ave, Rochester, NY 14611
David L.

David L.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Unit is freezing all items in the RC and the lights are not working. Both the RC and FC thermistors read open in diagnostics. Checked thermistors at control. Both read open. Traced wiring harness back and found a disconnected connector. Reconnected and rechecked from control. Thermistors tested good lights came on and thermistors read PASS in diagnostics.

Near Mercer St, Brockport, NY 14420
Shaiman C.

Shaiman C.

WASHER AMANA NTW4650YQ0 Replaced suspension. Repair successful.

Near Lake Lea Rd, Irondequoit, NY 14617
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWC565FW0 "Replace tub, agitator, And calibrated. Repair successful.; used 1 W10528947 (HUB) from stock"

Near Point Pleasant Rd, Irondequoit, NY 14622
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF535SWHV00 Freezer door not closing well due to worn slides. Ordering slides and adhesive to seal cabinet; ordrng 2 482338 (cables)s and 2 WPW10120018 (SLIDES)s

Near Woodgate Dr, Ontario, NY 14519
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWC565FW1 Customer reports water spraying from the top console. Activated the water valves on the machine in manual diagnostics; no issues present. Investigation resulted in discovery of a leaky water valve in the home plumbing that was leaking on top of the console. The water valve was located right above the unit and water residue on the unit shows where the water drips onto the machine. No further repair necessary.

Near Clearwater Cir, Rochester, NY 14612
Dave F.

Dave F.

DRYER WHIRLPOOL WED9400SW2 F1 error code . Control board failure . Replaced control board tested unit. Tested good.

Near Cedarwood Cir, Pittsford, NY 14534
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL GC5SHEXNS02 Replaced filter housing for low water flow at water dispenser. The water flow tested good.

Near Buttermilk Hill Rd, Pittsford, NY 14534
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF757SDEM00 Replaced fill tube heater and water valve for fill lime freezing causing no ice production. The customer is going to monitor.

Near Chadwick Manor, Fairport, NY 14450
Steve M.

Steve M.

WASHER MAYTAG MVWX655DW2 Found drain in the floor under washer was backing up causing water on floor. The washer tested good.

Near Crosman Terrace, Rochester, NY 14620
Evan E.

Evan E.

OVEN WHIRLPOOL WFG505M0BW2 Customer stated that bulb is continually blowing after multiple replacements. Suspecting issue with socket. Ordering replacement socket; ordrng 1 W10856866 (BULB SOCKET )

Near Williamson Rd, Marion, NY 14505
Steve M.

Steve M.

WASHER MAYTAG MHW6000XW2 "Replaced control with same problem. Put original control back in. Tested door switch and the door switch coil tests failed. Found no continuity in harness. The washer needs harness and possible door lock, main control and motor control unit. Please refund customer for part and labor that was paid in full on first visit."

Near Winton Rd N, Rochester, NY 14609
Evan E.

Evan E.

MICROWAVE WHIRLPOOL WMH31017HB3 Customer stated that unit would not power up. Upon inspection discovered unit had short in power cord causing intermittent operation. Was able to adjust cord so unit can function. Ordering power cord ; ordrng 1 W11206558 (POWER CORD )

Near Rockhurst Dr, Penfield, NY 14526
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Found the water reservoir is frozen. Restricted airflow to pantry under bladder and raised temps selection to unthaw bladder.

Near Tottenham Rd, Rochester, NY 14609
Steve M.

Steve M.

DISHWASHER WHIRLPOOL WDF560SAFB1 Tightened the nut holding float switch on that was leaking. Tested dishwasher and it did not leak while testing.

Near Lexington Pkwy, Rochester, NY 14624
Steve M.

Steve M.

DISHWASHER KITCHENAID 665.1322n412 Replaced upper rack adjusters for falling rack. Customer had parts sears had sent them. ; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER

Near Saddle Brook, Pittsford, NY 14534
Steve M.

Steve M.

RANGE GE JBP78W0B1WW Found door latch stuck in closed position. Opened door and pushed latch back so latch would not catch door. The oven works as expected. Can no longer use self clean. The latch is discontinued.

Near Eastbrooke Ln, Rochester, NY 14618
Dave F.

Dave F.

WASHER HOTPOINT HSWP1000M4WW Both knobs for load size and temperature are broken and just spin . Unit needs new pressure switch as it is very hard to turn . Ordering pressure switch WH12X22696 and knobs WH01X10313; rqstng P&A on 2 WH01X10313 (knob)s and 1 WH12X22696 (washing machine pres)

Near Fairdale Glen, Farmington, NY 14425
Evan E.

Evan E.

RANGE WHIRLPOOL WFG374LVB3 Customer stated that unit would light for initial preheat but never relight after that. Inspected ignitor and discovered that ignitor was dirty causing poor ground connection when unit is trying to relight. Cleaned ground connection and ran test bake cycle to 350. Observed unit during bake cycle to confirm that unit was relighting pilot as it should. Listened to ignitor cycle on and off multiple times. Unit tested good ; dspstn on spec-tagged invntry: 1 WP9758079 IGNTR-OVEN

Near Hard Rd, Webster, NY 14580
Evan E.

Evan E.

RANGE WHIRLPOOL MET8775XS00 Customer stating that items are coming out burned on bottom when cooking in upper oven. Checked for error codes. No codes were present. Ran test preheat and took temp readings. Calibrated unit down -10 degrees and took temp readings again. Unit cycling heat as it should. Explained to customer how to calibrate unit. Unit tested good

Near Stafford Crescent, Webster, NY 14580
David L.

David L.

REFRIGERATOR MAYTAG MRT118FFFH04 Freezer door is popping open slightly when RC door is shut. Explained that his is normal operation. Gaskets are sealing as they should.

Near Brush Creek Dr, Rochester, NY 14612
David L.

David L.

REFRIGERATOR KITCHENAID KSCS25INW01 Replaced restricted filter housing. Water dispenser tested good with the filter installed. Defrost drain and the ice maker fill tube are frozen. Defrosted both and cleaned drain tube. Cycled ice maker to test. Tested good; used 1 SH1500 (SHIPPING&HANDLING) from stock

Near Whitewood Ln, Rochester, NY 14618
David L.

David L.

DISHWASHER KITCHENAID KDTE334GPS0 Replaced rusting ouster door panel. Customer had to leave before completion. Pic attached of the new panel installed.

Near Horizon Dr, Rochester, NY 14625
Evan E.

Evan E.

REFRIGERATOR KITCHENAID KRFF507HPS00 Customer stated that unit has stopped making ice. Put unit into diagnostic. Ran test service test 56 and checked for error codes. Unit was displaying code for ice maker losing position. Ran harvest cycle on ice maker and fill test. Unit filled and ran harvest as it should. Unit should now begin to make ice. Unit tested good

Near Lakewood Dr, Williamson, NY 14589
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRV976FDEM00 Called techline SR 7726539226 . Reason for possible unit being intermittent could be from drawer board or harness . Unplugged harness to left hand drawer . Customer will monitor.

Near Johnson Rd, Palmyra, NY 14522
Steve M.

Steve M.

RANGE FRIGIDAIRE FGGF3054MWE Replaced spark module for not lighting left front burner.

Near Calkins Rd, Rochester, NY 14623
Dave F.

Dave F.

OVEN WHIRLPOOL WFG525S0HW1 Replaced dsi board and harness. . Tested unit tested good .

Near Hammond Rd, Palmyra, NY 14522
Dave F.

Dave F.

WASHER MAYTAG MVWX655DW1 Replaced water valve and control board due to long fill error code F8E1 and not rinsing. Calibrated and ran auto diagnostic. Unit tested good.

Near Park St, Phelps, NY 14532
Dave F.

Dave F.

WASHER MAYTAG MVWB865GW0 Washer not responding to touch replaced control and user interface. Calibrated unit . Tested in auto diagnostics. Unit tested good.

Near Shortsville Rd, Shortsville, NY 14548
Dave F.

Dave F.

MICROWAVE WHIRLPOOL WMH31017HZ2 "Replaced magnetron, Diode, magnetron thermostat, tested unit , tested good"

Near W Gibson St, Canandaigua, NY 14424
Dave F.

Dave F.

DISHWASHER WHIRLPOOL WDT710PAHW1 Replaced vent and gasket . Due to it failing . Outer panel is rusted above the vent due to the failure . Tested unit . Tested good .

Near NY-21, Canandaigua, NY 14424
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF560SMHV00 Installed cam on door that was missing

Near S Estate Dr, Webster, NY 14580
David L.

David L.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 Replaced ice maker per Techline due to slow ice/e5 times ice making. Cycled power to clear code. Customer to monitor SR SR7726445824

Near Canal Woods, Rochester, NY 14626
Dave F.

Dave F.

WASHER MAYTAG MVWB865GC0 "F3E2 inlet temperature fault .F0E4 spin limited by water temperature , F8E1 long fill . Thermistor tested bad . Unit needs water valve . Replaced water valve . Calibrated unit . Tested in auto diagnostics. Unit tested good ; used 1 W11165546 (VALVE) from stock"

Near Kavanaugh Rd, Honeoye Falls, NY 14472
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 Replaced damper for noisy damper. The damper tested good.

Near Silverton Glenn, Victor, NY 14564
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Found refrigerator vibrating. Lowered casters to raise unit and stop vibrations. The refrigerator tests good.

Near Bradhurst St, Victor, NY 14564
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WTW5000DW3 Replaced control & calibrated. Repair successful.

Near Smith St, Rochester, NY 14606
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL WED5000DW2 Replaced door seal. Repair successful.

Near Willowick Dr, Fairport, NY 14450
Shaiman C.

Shaiman C.

DRYER FRIGIDAIRE FEQ332ES0 Customer states the unit will not tumble. The drum belt was broken. Replaced belt. Unit tested good.

Near East Ave, Rochester, NY 14618
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF560SEHZ Replaced noisy damper

Near Maier Cir, Spencerport, NY 14559
David L.

David L.

REFRIGERATOR GE GFE29HSDCSS Fresh food defrost drain is frozen defrosted drain. Customer to monitor

Near Shallow Brook Terrace, Webster, NY 14580
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WFW90HEFW0 "Customer reports the unit leaks during use. Upon inspection discovered the bellow was ripped in the front and the drain in the bellow was severely clogged. No error codes stored. Unit began leaking from the front, same area where the bellow is damaged, during auto verification test. Bellow should be replaced. ; rqstng P&A on 1 W11106747 (BELLOW)"

Near Sunset Dr, Rochester, NY 14618
Shaiman C.

Shaiman C.

DRYER MAYTAG MGDB725BW0 Replaced coils. Unit is still short cycling; flame is staying on for approximately 2-5 seconds before going out. Manufacturer suggests replacing the gas valve assembly. Price of the new coils will be put towards the price of the burner assembly. SR: 7726525911; ordrng 1 WP8557891 (BURNER ASSEMBLY )

Near Geraldine Pkwy, Rochester, NY 14624
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WSF26C2EXY02 Ice maker not getting power to unit . Tested voltage from control board . Has 120 volts from board to left hand door connector . .unit needs new freezer door .For harness issue . Called techline SR 7726523720 . Quoted customer for door . Does not want to move forward with repair.

Near Tobin Rd, Henrietta, NY 14467
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL MVWC465HW2 "Replaced the gear case and the water inlet valve assembly. Water no longer drips into the inner basket. However, the unit still makes a scraping noise during the spin cycle. Spoke to the manufacturer about the issue. The tech line agent suggested replacing the inner basket and the wash plate.SR: 7726533598; ordrng 1 W10919191 (WASH PLATE) and 1 W11172199 (INNER BASKET)"

Near Burning Tree Ln, Penfield, NY 14526
Dave F.

Dave F.

WASHER AMANA NTW4516FW3 F7E6 error code motor fault . Found the cam was worn and not allowing unit to agitate. Replaced cam from stock W10721967 . Calibrated unit . Tested in auto diagnostics. Unit tested good .; used 1 W10721967 (CAM) from stock

Near Dale Dr, Farmington, NY 14425
Dave F.

Dave F.

REFRIGERATOR FRIGIDAIRE FGHB2844LF1 Drain in the freezer was plugged. Cleared drain tested unit . Tested unit tested good .

Near Chestnut Hill, Victor, NY 14564
Evan E.

Evan E.

RANGE AMANA AGR6603SFW2 Replacing burner head due to unit failing to light consistently. Replaced head but unit is stillHaving issues lighting. Ordering burner heads. Can ship burner heads to customer. Unit tested good otherwise ; ordrng 1 WPW10183375 (SHIP TO CUSTOMER )

Near Ellinwood Dr, Irondequoit, NY 14622
Evan E.

Evan E.

DISHWASHER KITCHENAID KUDS40CVSS4 Customer stated that control panel was dead and would not respond to commands. Upon inspection discovered that thermal fuse had blown casuing issue. Replaced fuse and ran diagnostic cycle. Unit tested good

Near Calumet St, Rochester, NY 14610
Evan E.

Evan E.

WASHER WHIRLPOOL WTW5000DW2 Customer stated that unit was not latching lid when going to wash cycle. Could hear unit clicking but never latching. Checked for codes unit was displaying code F5E2 for lid lock fault. Tested latch in manual test mode. Unit would not latch. Replaced latch assembly and tested unit. Unit now locking lid as it should. Ran diagnostic cycle to confirm function. Unit tested good

Near Victor Rd, Macedon, NY 14502
David L.

David L.