Local Reviews

Rated 4.8 out of 5 stars based on 276 customer reviews

Map of Geneva, NY

Great service




Great company and David was so nice and very professional. Told my friends and they said they would him anytime.


Map of Rochester, NY

AWESOME PRICE, GREAT SERVICE




i WAS VERY PLEASE WITH THE ATTITUDE OF THE SERVICE, HONEST AND PLEASANT. WILL USE THIS COMPANY AGAIN IF NEEDED.


Map of Nunda, NY

Great Service




Professional and courteous


Map of Victor, NY

Great service.




Dave was very neat and covered his shoes and explained the repair


Map of Canandaigua, NY

Great job and pleasurable.....




Dave did a great job. Let's cross our fingers that this water pump (the third) will work.


Map of Mount Morris, NY

great service




Steve was friendly and caring about our situation


Map of Penfield, NY

Good service





Map of Rochester, NY

Great service





Map of Rochester, NY

Wonderful experience. Highly recommend!





Map of Webster, NY

Great Service




Appliance Tec, provided great service and responded quickly. David was efficient, polite and very professional.


good service




tech was quick to solve the issue but needs to take the extra 2 minutes and ensure ALL functions are working before leaving...slow down and don't be in such a hurry.


Great service





Rene





Great service





Kitty





Service





Quick and easy.





He was great service was great




Was very knowledgeable


pro service




very good service


Thank you





Great service





Great service





Susan




Received a text when Mike was going to be a little late. Much appreciated. And he was it was only a short delay


Quick and easy Repair of Dryer




Very professional service. Quick to get repair done. Would use this service again.


Great job and pleasurable.....




Steve has always done a great job on the whirlpool washing machine as he has been at my home at least 16 times. I'm on my fifth water pump. Crazy......you would think Whirlpool would send me a new one. Guess they like paying Appliance Tech.


Could not have been more courteous or knowledgeable.




Called to ask if he could come early because he was running ahead of schedule. Was very knowledgeable.


Steve’s Performance





Great service from Appliance Tech




We had an issue with excessive water inside our refrigerator. David diagnosed and solved the problem in an efficient and professional way. I won't hesitate to call him again if the need arises.


Wonderful Tech




Evan was polite, on time, efficient!


Great service





Great service




Very prompt


good service but expensive




Service person was competent and courteous.


Donna




Great and gave us very helpful info!!


Washing Machine repair





Problem solved so simply. Thank you for job well done.





Great serviceA2





Very Satisfied




Quick, efficient, personable, knowledgeable


Outstanding service




Dave was very professional and knowledgeable.


Great service




Very professional, kind, and courteous.


Great service and great service technician




Evan was very courteous; listened to my concerns; expressed ideas as to resolution; gave me feedback on his analysis; and was helpful in .explaining the dryers full functions.


Good technician




David was a great tech. He was always early. Polite, friendly and was surely the expert. The only issue was he left the old parts. He should have taken them to dispose of.


Repair of my refrigerator




Wonderful service, these people go far above what they are required to do!


Professional service





Great service




Gary was very efficient and was able to resolve the issue!


Chris





Quick and easy




Service was quick, clean and complete. I was able to complete a work conference call seamlessly while he came in and fixed the dishwasher.


David did a great job and answered any question I had





Excellent customer service, helpful and answered all my questions.




Evan was very patient and helpful with all of my questions. He went above to help me out with some concerns after the appt also. Highly recommend him!


Michele




Great customer service by Steve. Good follow up and great interpersonal skills


Great service!




Evan was very courteous and quickly identified the issue and made a plan to come back with the right part and fix it. He cleaned up after both services. Great experience.


Wendy




He was wonderful., knowledgeable and timely.


3 Trips to resolve




My observation that all the possible causes of my issues were not looked at/ it appeared that he was in hurry ( Gary only spent 5 minutes at my house) Thought that was strange - he assumed the board was bad- Sent me a Quote via email and left / He did however suggest that I Contact Whirlpool to see if they can help with the expense of the Board. Thank You


Great service and very friendly




Our wasking machine had stopped spinning. Evan came out the same day and ordered part that came very quickly. Great friendly service. Great job!! Thanks again!


GREAT SERVICE. EXCELLENT PRICE.




Dave did an outstanding job.


Prompt, Reliable Service




Fixed our problem in a short time frame.


No Ice for Me




Steve came to look at our six month old Whirlpool refrigerator that was not making ice. He tested the ice maker and determined it was faulty and ordered a new one. He then came out, replaced the broken ice maker and then discovered that the water valve was defective had to order one to replace it. His third trip was a charm and our ice maker is working fine. Steve was prompt, professional and explained everything he did.


dependable




continued to investigate problem and all is well


Great Service





Nice job





Bill




Great company representative & very helpful.


problem solved




Very pleased...…


Great service




Great service. Ran diagnostics quickly and pinpointed problem. Upon returning with replacement sensor, installed the part , checked for leaks, etc. Very well mannered and knowledgeable. Send Steve anytime!!!


Great service




Thank You


ALP




Great Job. Very respectful, well spoken, clean, and professional!!


Good service




Professional and positive. Knew how to fix the problem and showed me what to do in the case it happens again.


Kim




Outstanding tchnician


Awesome service




Steve was great. The best tech ever. Great customer service


Professional and efficient





Perfect Experience!




Evan was polite and professional. He was knowledgeable and well trained. If everyone of the company is as good as Evan I’m happy to do business there again and again.


Fantastic as always!




Gary is extremely professional and knowledgeable. He knows our appliances like the back of his hand. He is the only tech we will have in our home. You’re lucky to have him.


Maureen




Evan did a great job!!! We were very pleased. It is obvious that he is very good at his job. He is very conscientious, polite, and smart.


Great service and very quick





The best service.




The Tech was very thorough and was prepared. This was best service experience ever!


Excellent




The service was done in good timely manner. The repairman was informative & personable. I would recommend him to anyone as an excellent repairman!


Great job




Have a very temperamental washing machine and Steve was able to assess the situation and fix it right up. We have always had good experiences with Appliance Tec. I really like the email to determine where the tech is and when expected. We have a warranty so unable to address the cost of repairs.


ice maker




Dave is awesome. Unfortunately he had to come back and now waiting on part. Not his fault but making it right (hopefully)


Refrigerator/Freezer issues




Steve was great. Even though it took over a month to get all the right parts and and figure was exactly was going on, Steve was very thorough and professional with his work and explanations of what was going on.


Service Visit




This was part of an extended warranty, so of course the price was excellent...free!


vary good work




shows up on time and does a great job thanks...........


Great service




He was quick and professional.


very prompt and personable





very nice tech





Great Service




Friendly knowledgeable service, arrived on time with a phone call of "on the way".


Very good service





Appliance Tec Review




Highly recommend, Evan is the best.


Great service




We had our refrigerator fixed for the same problem for the forth time. As bad a situation as that is the tech could not have been more pleasant or more courteous.


Dependable service.




Loved the tracking technician feature. I knew when to expect him and appreciated it.


Great service!





Steve did a great job




Tech was very professional, knowledgeable, and courteous


Very professional and knew the appliance he was working on




I felt Dave was very polite and professional. I felt confident that he knew about the washing machine. I have always purchased Whirllpool washing machines and dryers and feel confident that Dave knew the product.


Dishwasher rack




Great service


Impressive




David was not only efficient in his problem solving/repair of our dishwasher, he was also courteous and respectful. He put extra effort into ensuring that everything about the dishwasher worked as efficiently as it was intended to do and answered all our questions. Hats off to him and Appliance Tec.


Great Service! Friendly technician !




Very good experience ! There was no cost to me because it was a service call for a defective part on my Lowes purchased Whirlpool range


Awesome service and price!




When the Tech showed to fix our machine I was bracing myself for the worst, but the young man was professional and very informative about the problem and honest about the fix and cost, not only will I call Appliance Tec again but also recommended them to family and friends!


Response from Appliance Tec:

Your comment of "bracing myself for the worst" caught our attention. As a company, all of our processes and methods, along with our culture, are based on taking care of our customers. We are always striving to be above the perceived "normal" for appliance repair by being professional, honest and kind to all of our customers. Evan takes care of his customer everyday exactly the way we as a team want to. Thanks for taking the time to leave your review!


clothes washer





Poor customer care




Lacking customer support and lacking job knowledge. The concept of the customer is right and fixing the issue did not happen so the problem is still a factor. The young man was too tired from the previous job that he was talking his way out of doing his job because it was and my quoting “a waste of time to start changing parts”. I was very disappointed.


Response from Appliance Tec:

Please be patient as you will be contacted very soon to arrange a resolution and make this right. The last thing we want is you to be very disappointed. We are on it! UPDATE... We tried contacting you but we were disconnected. We have been unsuccessful in getting you on the phone again. Please contact our office when you can. We'd be happy to assist. 585-442-8690


Great




Outstanding


John




Great work and very helpful. Fixed the issue fast and efficiently.


great job good price





Mixed feelings




I am appreciative of the promptness of the service technician to my house to fix my dryer, however, I wish he would have had the courtesy to call me and see if I wanted to proceed with a service that is costing me the same price that I could have bought a brand new dryer with. I more than likely would have opted against the service and chosen to buy a new dryer. I guess it’s too late now. At least I have a working dryer.


Response from Appliance Tec:

There may be some sort of mix-up but our records do not indicate we did any repair to the dryer. We only show a referral for you to have a company clean the dryer vent system. We do have record of a second visit at no charge though. Maybe it was another company that did some work on the dryer?


Great service Dave called to see if we could do the repair earlier than scheduled which is what we did and that was very good




Dave was polite and professional and got the job done expeditiously


Great Service





Kitchenaide stove




Thankyou Evan for resetting my ovens. I baked banana cupcakes this am in stated cooking time perfectly. Haven’t accomplished that in ages. Thanks again for solving my stove in a courteous manner. Pat a happy satisfied baker.


100% Satisfied with Dish Washer Repair Service




100% Satisfied with my most recent experience with ApplianceTec service department. Their tech, David, arrived on time, was very neat, and efficient. Thanks David for your excellent work and politeness. You did an outstanding job!


Great service





Great service




Very friendly and knowledgeable


Great Service, very knowledgeable




Gary was very professional and was able to fix my appliance quickly. He was also able to make an adjustment a previous company said could not be done on my model range.


Great service, quick response and fix. Super friendly technician





Very knowledgeable.




We needed a Tech. and you sent us the best.


Excellent customer service for my Dryer Repair




The repair man was excellent with communicating arrival time, expectations for repair, and work/parts needed. He was very friendly and pleasant. Despite the manufacturer shipping the wrong part and my dryer being just four months old, I felt the repair man was empathetic and wanted to handle the repair as soon as possible. He was knowledgeable and sincere that it took more than one attempt to repair.


Great service




Gary was polite , quick and experienced


Douglas




Very good


Great service





Gary T




Professional, friendly and extremely knowledgeable.


great, friendly, fast service





Venting-vent hood




The service repair professional was kind, on time, respectful, and most importantly skilled at completing my job. My vent would not function properly. The guys completed the job in about an hour. It took a few visits but, the service made up for time waiting.


Prompt, very professional and very courteous and your dog liked him!




Knew the problem with the dishwasher door and fixed it very quickly.


Everything works great!




The tech was friendly and worked efficiently yo ge the job done.


Did a great job





Great service




Technician was knowledgeable and courteous


Evan Fixed my dishwasher perfectly!




Evan was prompt and very professional. He explained everything to me and was very courteous. He didn't mind my 2 overly friendly pups who followed his every move. The dishwasher works great and I am a happy customer!


Creekstone Dryer now quiet!




Dave did an excellent job in locating and repairing our squeaky dryer. With all of his might he lifted the dryer over his head so he could gain access to the back of the dryer to make the much needed fix! Thanks so much Dave!


Highly professional service




Pleasant young man quick and effocient


Great Job!




Steve was quick, efficient and did a great job all around


Dave




Great job as usual


great service




appreciated the information and prompt arrival


SERVICE WAS GREAT




TECH WAS KNOWLEDGBLE,.FRIENDLY


Great Service





Washing machine repair





gave a lot of helpful tips





Great Service




Honest, thorough evaluation and fixing of problem. Genuine and friendly tech.


Great service




He was helpful and respectful


Diane




Service well done


Washing Machine




Thorough review of problem


couldn't ask for more




technician arrived on time, was friendly, professional and best of all solved my problem without a mess or fuss Thank you


Great




he did a great job. A 5 star job.


Great Service




Dave has come out multiple times for service and he is very nice, professional and helpful!!


Did agood job





Julie




Evan was excellent. Service was outstanding


janis




It wasn't fixed when he returned to put new part in. Tech told me to run cycle thru and call him if it didnt work properly. Well it didn't work and now tech coming back again. I can't keep taking time out to get it fixed right. This will be third appt. If this doesn't fix I want a new washer. I had it two weeks


Response from Appliance Tec:

We certainly understand your frustration and we will work as a team to get this resolved as quick as possible for you.


Kitchen Aid dishwasher




Polite and knowledgeable


Young people? Am I right?





Disappointing service, had to pay three times !




Had a problem with my clothes dryer, first technician took the dryer apart, could not find the problem. Second technician came out and found the fan was blocked. A different company had to come out to remedy the problem. The cost was two service calls and the third party repair cost. Very dissatisfied customer.


Response from Appliance Tec:

We apologize for not diagnosing the problem on the first visit but after reviewing the reports you paid no more than what you would have paid if it was done on the first visit. The 3rd party costs for the vent cleaning were unrelated to the dryer itself thus it's hard to hold us accountable for them. Having the house vents cleaned is a safety and efficiency issue that really needs to be done on a regular basis. Please contact us if you have any questions. 585-442-8690


efficient and effective





Very good service





Prompt knowledgeable service




Very courteous service. Answered all my questions and resolved issue.


Great service




Great service


Dishwasher




Thank you for your time and help. It is greatly appreciated.


Very good service




the two technicians that repaired the dishwasher were pleasant and polite. They diagnosed the problem and repaired in same visit. I am only giving 4 star rating because the timeframe of our appointment was supposed to be 9-12 and when it was close to 2pm and nobody had showed up yet or called to say they were delayed I had to call and check on the status to be sure they were still coming.


Response from Appliance Tec:

You are absolutely correct in your feelings. You should have been updated about the techs arrival time. There is no excuse for it not happening so we'll just give our apologies. It is part of our process to update in such situations. Thank you for bringing it to our attention.


Unresolved problem





Response from Appliance Tec:

Our system shows that the repair is complete and all is good. If you feel the problem is unresolved please contact us at your convenience at 585-442-8690 and we will be sure to make sure it is taken care of.


Did great job diagnosing problem




This was a warranty issue. Evan took care of it for me without any stress on my part.


Great service and communication!




Communication from the time I scheduled the appointment up to the tech's arrival was outstanding. Gary was personable, did his work quickly, and cleaned up his mess. Would definitely hire this company for future appliance issues.


Excellent Service




Gary T was right on time, called before showing up, had all the proper tools and parts, and finished the microwave door replacement quickly and completely. He was also very personable. In summary, he was the consummate professional !


great service




Tec came when he was scheduled, figured out issue soved and was great


Excellent Service!!




Steve was awesome! His knowledge of the product & diagnostic skills were impressive. Please consider giving a big raise!!


William




Good job


Great service.




Nice young man.


Dave was great, wish we could have scheduled sooner or tighter window of time





Great job. Fridge works fine.





Christine





Daniel





GREAT SERVICE





Pauline





Steve was very nice and did the job well





Great service




Evan was knowledgable, helpful, and kind. Highly recommend!


Bonnie




Great, friendly service


dryer repair




The service man was on time. Called to let me know he was on his way. He was polite and in and out with my dryer repaired in short order. I was very happy with his service.


Very good





Service was fine, but is problem resolved?




Our brand new Whirlpool washing machine left bleach spots on clothes that were not being cleaned with bleach. We used bleach in a previous load, and when the second load came out with bleach spots, we called for service. The tech ran diagnostics, but couldn't tell us why the machine ruined our clothing.


helpful advice





totally satisfied




Evan was knowledgeable, on time, and gave great information. He fixed our gas drier, and the washer wouldn't spin well, and is 11 years old. We discussed whether or not to replace it. In weighing it out, we decided to replace it with a great model he suggested that will last a lot longer than the other new ones that are built to break faster. The Speed Queen. He doesn't sell them, so suggested some places to get it a little more reasonable. Overall a great tech. I will keep his business card.


Great service




Good service, I liked the tracking features. Price only avg because it’s covered under warranty. Happy with the service


GREAT SERVICE




THE TECHNICIAN KNEW EVERYTHING ABOUT MY STOVE. HE WAS FRIENDLY AND ANSWERED ALL MY QUESTIONS. HE TOOK THE TIME TO PROPERLY MAKE ADJUSTMENTS AND IT WAS NOT A RUSH JOB. I WAS VERY PLEASED WITH THE SERVICE AND HIS KNOWLEDGE OF THE PRODUCT. THIS TYPE OF SERVICE REALLY MAKES A DIFFERENCE. THE TECHNICIAN SHOWED TRUE COMPASSION FOR THE WORK HE DOES. I HOPE THAT THERE ARE A LOT MORE TECHNICIANS OUT HERE LIKE THE ONE THAT SERVICE MY APPLIANCE TODAY. HE TRULY MADE MY DAY.


great service call





Jim




Outstanding technician


Has great knowledge about his job.




Was up front about what was wrong and stated the different things that could be done and the costs.


sort of a waste of time




nice repair crew, but overall it was a waste of time. on their 3rd visit after ordering additional parts at the 2nd visit, it was finally discovered the microwave was beyond repair and a new microwave is needed. 3 weeks wasted unfortunately.


Outstanding Service!Very know




Very knowledgeable and helpful in explaining all that he did in repairing the appliance. He was a very pleasant personality to work with.


Great service





Fast efficient service




Technician arrived shortly after his courtesy phone call, He powered his work van through the treacherous roads of the trailer park combating snow and ice. He immediately identified the issue with my stove and fixed it promptly. He was courteous and professional, I couldn't tell for sure but I believe he is a mallard Hunter. I can't recall his name but It may have been Marty, Keith, Rusty or Hank. I would gladly share a mobile home kitchen or duck blind with him any day.


Dishwasher repair




Found and fixed the problem Quickly. Tech was professional and pleasant.


Excellent and polite





Great Service!




Steve is a top-notch serviceman: friendly, courteous and a great diagnostician. He was very nice to my curious kitten and older grey cat. You should be proud to have Steve as a representative of your company.


Good service





good serviced follow-up





Very Professional service personal




I was impressed by the professional and knowledgeable service tech : Dave Long . I had a intermittent problem with my washer, Dave quickly analyzed the problem and repaired the connector. Thank you Dave.


Great service




Technician was professional, efficient and knowledgeable about the issue.


Great





Andy Prestigiacomo




Knowledgeable technician very professional


Courteous and efficient




No complaints. Was courteous and attentive as I explained the problem. Definitely knows his trade! Cannot rate cost, it was under an extended warranty.


warranty coverage




found the time frame for replacing parts longer then appreciated. it may have been to the warranty program. other wise everything was great. thanks


Tech was great!




New appliances and tech patiently and thoroughly covered all issues.


great service





Very friendly!




Very friendly tech! Repaired my stove very efficiently and showed me some other things about my stove.


Great service




Gary has come a couple of times to my home to repair my stove. He has done a wonderful job each time. As soon as I start explaining what is wrong and he immediately tells me he knows what’s the problem is and takes care of it. He has been on time for each appointment and very professional.


courteous service




Dave knew his stuff & clearly explained the cause of the problem to me. I thought he did a great job with your trainee.


great service





Good experience




Great service for reasonable price. Very knowledgeable technicians who were extremely helpful!


Outstanding service





Great Service




The Tec was very friendly and knowledgeable.


David L.

David L.

REFRIGERATOR MAYTAG MBF2258FEZ02 Installed new door. New door was also dented. Re ordering door.; ordrng 1 W1130120 (DOOR) and 1 WPW10612926 (nameplate)

Near Beach Ave, Rochester, NY 14612
David L.

David L.

REFRIGERATOR WHIRLPOOL KRFF707ESS01 Sr7724629369Fresh food evaporator is frozen on the right side. Ordering cover and harness per tech line. Switch to 8 hour defrost mode. ; ordrng 1 W11033168 (harns-wire) and 1 W11211387 (EVAP COVER)

Near Canal Woods, Rochester, NY 14626
David L.

David L.

REFRIGERATOR KITCHENAID KFIS29BBMS03 Water dispenser paddle is sticking. Ordering paddle switch. ; ordrng 1 WPW10346924 (pad)

Near Belvista Dr, Rochester, NY 14625
David L.

David L.

WASHER MAYTAG MVWC565FW1 Unit will not lock ordering latch. ; ordrng 1 W11307244 (LATCH)

Near Newcastle Rd, Rochester, NY 14610
Gary T.

Gary T.

REFRIGERATOR KENMORE 106.742344 "Icemaker is not cycling, ordering icemaker.; ordrng 1 4211173 (sub 4317943)"

Near Jackie Cir W, Rochester, NY 14612
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL ED5VHEXVQ00 "Watervalve is leaking and unit needs an ice door kit, ordering parts.; ordrng 1 8201756 (ice dor kt) and 1 W10408179 (water vavle asm)"

Near Taft Ave, Rochester, NY 14609
Gary T.

Gary T.

WASHER WHIRLPOOL WTW4815EW1 Had customer start laundry unit went through entire cycle and did not fail. Advise customer to move basement sump drain off of same circuit this may be causing issues with power surges.

Near Taylor Rd, Holley, NY 14470
Gary T.

Gary T.

WASHER MAYTAG MVWB835DC3 "Replaced control, ui is not accepting commands, ordering ui.; ordrng 1 W11120178 (console)"

Near Johnson Rd, Rochester, NY 14616
Evan E.

Evan E.

RANGE FRIGIDAIRE FFGF3011LWJ Complaint is that unit was completely dead. Tested all of units functions Tested all 4 burners. Burners are lighting as they should. Tested bake cycle and broil cycle. Both are lighting and functioning as they should. Could not find issue with stove while in home. Unit testing good

Near Cunningham St, Rochester, NY 14608
Gary T.

Gary T.

WASHER MAYTAG MVWC416FW1 Agitator broke ordering wash plate agitator and bolts.; rqstng P&A on 1 W10772621 (screw) and 1 W10836692 (agitator) and 1 W10846191 (washplate)

Near Flynn Rd, Rochester, NY 14612
Evan E.

Evan E.

DRYER MAYTAG MDE308DAYW Customer stating unit is producing whining noise while drum is spinning. Upon inspection discovered that idler pulley was sticking possibly causing noise. Replaced pulley but could still hear noise. Uninstalled drum and ran unit empty. Noise is coming from motor. Quoted customer to replace motor also. WP2200376 motor $ 130.00Customer does not want to proceed at this time due to cost of motor Collecting service call fee and labor for pulley installation. ; used 1 WP37001287 (IDLER PULLEY &SHAFT ) from stock

Near Heberton Rd, Rochester, NY 14622
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS315SDHZ01 Compressor hesitates to turn on and does not run at expected amps. Replacing compressor and filter dryer.; ordrng 1 W10309988 (compressor) and 1 WPW10143759 (dryer)

Near Marketplace Dr, Rochester, NY 14623
Evan E.

Evan E.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Customer stating items are coming out wet and unit is not cleaning as well as it should. Ran diagnostic cycle. Unit was displaying f7e1 error code (no heat ) Ran diagnostic cycleHeater is functioning as it should after cycle. Spoke with customer about running hot water at sink due water temp possibly shutting heater off. Also discovered customer was not using rinse aid. Recommending use of rinse aid and hi temp wash cycle.Unit testing good otherwise ; dspstn on spec-tagged invntry: 1 W11087376 PUMP&MOTOR

Near Harvington Dr, Rochester, NY 14617
David L.

David L.

MICROWAVE WHIRLPOOL WMH78019HZ "Replaced interlocks and fuse due to door sensing error. Unit tested good. ; used 1 W11244490 (INTERLOCK), and 1 WPM0805102 (FUSE, CERAMIC) from stock"

Near Woodsong Ln, Rochester, NY 14612
David L.

David L.

REFRIGERATOR WHIRLPOOL ET8WTKXKQ10 Defrost drain was clogged causing a water leak in the ff. Cleaned drain line.

Near Ontario St, Rochester, NY 14605
David L.

David L.

MICROWAVE WHIRLPOOL WMH32519CS1 Installed build for customer; dspstn on spec-tagged invntry: 2 8206232A BULB

Near Maryview Dr, Webster, NY 14580
Steve M.

Steve M.

REFRIGERATOR MAYTAG MFI2569VEM4 Found high voltage board not sending power to rest of refrigerator. Ordering main control. ; ordrng 1 WPW10312695 (electronic control)

Near W Lake Rd, Geneseo, NY 14454
David L.

David L.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 Replaced ice maker due to lost position error. Labor and SC are atec warranty.

Near Millford Crossing, Penfield, NY 14526
David L.

David L.

DRYER MAYTAG MGD5500FC0 Poor adjustment of the feet were causing a loud vibration near the blower. Noise went away after adjustment.

Near Guinevere Dr, Rochester, NY 14626
Steve M.

Steve M.

RANGE WHIRLPOOL WEG750H0HZ Replaced cooling fan due to error codes and faulty part. Unit testing good.

Near Monroe St, Honeoye Falls, NY 14472
Steve M.

Steve M.

OVEN WHIRLPOOL WFE510S0HB1 "Disconnected wire caused bake igniter to malfunction. Secured connection, unit testing good."

Near Ward Hill Rd, Henrietta, NY 14467
Steve M.

Steve M.

WASHER MAYTAG MVWX655DW Unit would not spin. Replaced hub. Unit testing good. ; used 1 W10528947 (HUB) from stock

Near Caboose Cir, North Chili, NY 14514
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL WRT318FZDM00 "Evap fan is not running, picked up evap fan and repair. Tests okay.; pckd up 1 WP2315539 (motor-evap)"

Near Howard Rd, Rochester, NY 14624
Gary T.

Gary T.

WASHER WHIRLPOOL WTW5600XW3 Tightened bolt on the drive pully that had come loose. Tested and calibrated.

Near John Jay Dr, Rochester, NY 14617
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Repaired finding fresh food door that was not closing properly.

Near Edgemere Dr, Rochester, NY 14612
Evan E.

Evan E.

WASHER MAYTAG MVWC500VW1 Customer is stating unit is still not spinning out correctly items are still coming out wet. Ran unit on spin. Discovered that clutch is failing. Ordering clutch ; ordrng 1 WP8299642 (CLUTCH)

Near Deneering Rd, Marion, NY 14505
Evan E.

Evan E.

WASHER WHIRLPOOL WFW87HEDC1 Unit was flashing f9e1 error code unit would not drain. Pump is failing. Vaccumed water from unit. Did not have correct pump to install ordering correct pump returning 4/18; ordrng 1 WPW10605427 (DRAIN PUMP)

Near Furman Heights, Fairport, NY 14450
Steve M.

Steve M.

WASHER WHIRLPOOL MVWC565FW1 Ran diagnositcs and unit checks good. Found the waster had been shut off to the washer after some plumbing work had been done. Turned water on and the washer tested good.

Near Atlantic Ave, Rochester, NY 14609
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL GI5SVAXVL00 "Possible ui failure, board is not available. He control board is. Going to try he control board. Charging service call only.; ordrng 1 WPW10310240 (cntrl-elec)"

Near E Park St, Albion, NY 14411
Dave F.

Dave F.

WASHER WHIRLPOOL WTW6600SW2 Washer has F68 error code pressure sensor out of range Washer gives customer F1 error code . Washer needs new control WPW10189966 ordering control; ordrng 1 WPW10189966 (cntrl-elec)

Near Pine Tree Dr, Victor, NY 14564
Steve M.

Steve M.

WASHER WHIRLPOOL WFW9200SQ00 Removed debris that was causing pump to drain slow and leave water in tub. Unit testing good.

Near Clover St, Pittsford, NY 14534
Steve M.

Steve M.

DISHWASHER WHIRLPOOL KDFE104DSS1 Replaced drain pump for not draining. The dishwasher tested good ; dspstn on spec-tagged invntry: 1 WPW10348269 DRAIN PUMP

Near Sycamore Ridge, Honeoye Falls, NY 14472
Steve M.

Steve M.

WASHER WHIRLPOOL WTW5000DW2 Replaced control and water valve for persistent long fill error codes. filled and agitated The washer filled to proper level and started agitating.

Near W Main Rd, Lima, NY 14485
Gary T.

Gary T.

WASHER WHIRLPOOL WTW5000DW2 "Replaced control that was dead, ran calibration. Tests okay."

Near State St, Holley, NY 14470
Dave F.

Dave F.

REFRIGERATOR JENN AIR JFC2290REY00 Damper was making a lot of noise . Replaced damper . Customer changed water tap for slow water . Tested unit tested good .

Near Wyffels Rd, Canandaigua, NY 14424
Dave F.

Dave F.

WASHER WHIRLPOOL WTW4816FW2 Washer not turning on . Washer was leaking . Customer found leak . Control led light wasn't on . Unplugged and reseated wires on the control .Plugged unit back in . Turned on and calibrated washer and ran auto diagnostics . Washer tested good .

Near Greenhurst St, Geneva, NY 14456
Dave F.

Dave F.

WASHER WHIRLPOOL WFC7500VW2 Drain pump not turning on called techline SR 7724634300 . Ohm pump from wire harness was open . Replaced pump . Checked the wire harness tested good . Ran washer in test mode . Tested good .

Near Holiday Harbour, Canandaigua, NY 14424
Steve M.

Steve M.

OVEN WHIRLPOOL WFG530S0ES0 Replaced main control and spark module for gas lighting and immediately turning off the range tested good.

Near Union Corners Rd, Mount Morris, NY 14510
David L.

David L.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Replaced right side door due to scratch.

Near Fireweed Trail, Hilton, NY 14468
Dave F.

Dave F.

REFRIGERATOR GE GSCF3PGXCFWW Replaced left hand ice bin rail . Tested unit tested good .

Near Pine Tree Dr, Victor, NY 14564
David L.

David L.

WASHER MAYTAG MVWB765FW0 Replaced control and valve due to unit not completing cycles. Calibrated and tested.

Near Dunbar Rd, Hilton, NY 14468
Evan E.

Evan E.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Customer stated upper rack was falling down due to adjuster wheels falling off causing rack to fall. Replaced adjusters Unit tested good

Near Clear Pond Ln, Webster, NY 14580
Evan E.

Evan E.

WASHER WHIRLPOOL WFW92HEFW0 Customer stated unit was flashing f9e1 error code (long/no drain) attempted to run drain and spin unit would not drain. Checked pump for incoming voltage pump was receiving 120v. Pump itself is failing. Vacuumed out water. Replaced pump Ran diagnostic cycle Unit now draining as it should Unit tested good

Near Pontiac St, Webster, NY 14580
Evan E.

Evan E.

WASHER FRIGIDAIRE FAFS4073NW0 Customer stated unit was filling with water on its own. Ran diagnostic cycle. Unit displaying E11 error code for water inlet failure. Cleared code. Ran test cycle orbeseved unit filling and draining several times. Solenoid for hot and cold valve are actuating as they should. Neither valve is staying open. Can not replicate issue at this time. Just collecting service call fee customer to monitor and report back if issue is to arise again.

Near Eddy Ridge Rd, Marion, NY 14505
Gary T.

Gary T.

WASHER MAYTAG WTW7500GC0 Replaced control and console that were Giving a communications error. Calibrated and tests okay.

Near S Main St, Albion, NY 14411
Gary T.

Gary T.

WASHER WHIRLPOOL WTW4815EW1 "Ran diagnostics, lid sw error but lid switch is working every time. Long drain error, drain pump is not failing.. sink is not overfilling or causing a siphoning problem .. Ran all manual tests, all functions working no failure. Cannot get unit to fail. Advised customer not to use a lot of detergent, possible suds error causing long drain."

Near Taylor Rd, Holley, NY 14470
Gary T.

Gary T.

DISHWASHER KITCHENAID KDTE404DSP0 Replaced torn door gasket that was leaking. Tested okay.; used 1 W10300924V (GASKET) from stock

Near Gillett Rd, Rochester, NY 14624
Evan E.

Evan E.

DRYER GE DCVH680GJ1MR Customer is still experiencing same issue with unit. Door is opening during cycle causing unit to stop. When restarting cycle unit will turn on but not spin drum. Swapped door to other side of unit. Switching door due to old door continually popping open during cycle. Ran unit once door was swapped for 1/2 hour unit never popped door open and completed cycle as it should. Customer to monitor and report back if issue persists. ATEC WARRANTY due to same issue from previous visit

Near Leicestershire Rd, Rochester, NY 14621
Dave F.

Dave F.

WASHER MAYTAG MHW3505FW1 Spring had fallen off the the bellow causing the bellow to be loose and leak . Replaced spring and tested unit tested good no leaks .

Near Rider Ln, Palmyra, NY 14522
Dave F.

Dave F.

MICROWAVE KITCHENAID KMHC319ESS4 Microwave not getting as hot as it should . Checked for error codes no codes. Did a factory reset on unit . Microwave is working as it should .

Near Fernboro Rd, Rochester, NY 14618
Dave F.

Dave F.

OVEN KITCHENAID KOSE507EBL00 Replaced thermostat on rear of oven due to not heating . Tested unit . Tested good ; dspstn on spec-tagged invntry: 1 WP4449751 THRMST-FIX

Near Westfield Commons, Rochester, NY 14625
Dave F.

Dave F.

WASHER MAYTAG MVWB835DW1 Replaced control on unit . The user interface that was sent was the wrong one . Correct part number on box wrong part . Used part from another job W11115285 that has the same user interface. Calibrated unit and ran auto diagnostics. Tested good .; used 1 W11115285 (PANEL-CNTL) from stock

Near Stanford Way, Fairport, NY 14450
Dave F.

Dave F.

DISHWASHER WHIRLPOOL GU1200XTLS2 Dishwasher drains but is leaking . Needs new motor sump . Quoted customer will look into buying a new unit .

Near Charmwood Rd, Pittsford, NY 14534
Dave F.

Dave F.

REFRIGERATOR GE PS123MGTABV Refrigerator temperature in fresh food is 43 and freezer is 10 . Refrigerator needs sealed system work . Charged service call .

Near Knickerbocker Rd, Pittsford, NY 14534
Evan E.

Evan E.

WASHER MAYTAG MVWX700XL0 Customer stating that unit is not cleaning clothes properly. Checked for error codes unit displaying off balance Load error code. (F0E5 ) Ran calibration cycleRan diagnostic cycleDuring spin potion of cycle discovered basket was wobbling during spin. Tightened drive hub Unit test good Customer is claiming they have coverage through aig contract # 311491292 customer is contacting warranty company to confirm coverage. This is why tech is marking as incomplete. Payment of $ 89.95 plustax will need to be collected if unit is out of warranty ; O-emld tckt

Near Meadow Cir, Rochester, NY 14609
Evan E.

Evan E.

WASHER WHIRLPOOL MVWX655DW1 Customer stated unit was not running correctly items were coming out wet. Upon inspection discovered that unit was displaying f7 e1 basket speed fault. Drive hub teeth are stripped causing issue. Replaced drive hub Ran calibration cycle Ran diagnostic cycle Unit tested good ; used 1 W10528947 (HUB) from stock

Near Webster Rd, Webster, NY 14580
Dave F.

Dave F.

WASHER MAYTAG MVWX655DW1 Washer not turning on . Plugged everything from control but power. Control turned on and was able to get into diagnostics found error code F2E3 switch mismatch . Plugged everything back in control wouldn't turn on . Unplugged wire harness for switches on the right . Control turned on . Ordering new switches for the right side W11197418 and wire harness W11211519. Washer would not calibrate the control would just shut off . Bring control as well W11116592 ordering left switches as well W10858095 . W10584422 and harness W10786100; rqstng P&A on 1 W10584422 (switch-cyc) and 1 W10786100 (harns-wire) and 1 W10858095 (switch-cyc) and 2 W11197418 (switch-cyc)s and 1 W11211519 (harns-wire)

Near Coe Rd, Livonia, NY 14487
David L.

David L.

REFRIGERATOR WHIRLPOOL WRS325FDAB06 Replaced UI due to Igniting issue. New control working properly.

Near Colonnade Terrace, Hilton, NY 14468
David L.

David L.

REFRIGERATOR GE GSCS3PGXCFSS Installed tube heater kit. Atec warranty. Customer to monitor for wafted.

Near Brick Landing, Rochester, NY 14626
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWC465HW2 Customer concerned that water is leaking from the machine. Discovered the cold water inlet hose was not tight. Tightened hose. Unit testing good.

Near Ingram Dr, Rochester, NY 14624
Gary T.

Gary T.

WASHER WHIRLPOOL WTW5000DW1 Replaced the a control that was constantly clicking. Calibrated and tested okay.

Near Gillett Rd, Rochester, NY 14624
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 I eplaced dented freezer door and scratched fresh food handles.

Near Emery Run, Rochester, NY 14612
Evan E.

Evan E.

OVEN WHIRLPOOL WFG515S0EW1 Customer is stating that items are coming out overcooked. Ran preheat up to 350. Took reading with digital thermometer. Unit is 20-30 degrees higher than temp being displayed on control. Calibrated unit done -20 degrees. Sensor is failing to sense temperature correctly still after calibration. Ordering temp sensor ; ordrng 1 W10833885 (TEMP SENSOR)

Near Jacobs Rd, Macedon, NY 14502
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL WRF560SMYB02 "Unit was checking okay, customer accidentally had some frozen foods holding the door open, unit was not cold enough to make ice, charged service call only."

Near N Clinton Ave, Rochester, NY 14621
David L.

David L.

WASHER WHIRLPOOL WTW8500BW0 Rescheduled to return with log valve. ; ordrng 1 W10853723 (valve)

Near Groundsel Dr, Hilton, NY 14468
Gary T.

Gary T.

DISHWASHER AMANA ADB1400AGW1 Repaired open connection at the watervalve causing no water to go into the dishwasher. Checked okay..; dspstn on spec-tagged invntry: 1 W10872255 VALVE

Near Haviland Park, Rochester, NY 14616
Gary T.

Gary T.

OVEN WHIRLPOOL WOD51ES4ES01 Replaced noisey upper blower to reducing chirping noise. Checked okay.

Near English Rd, Rochester, NY 14616
David L.

David L.

REFRIGERATOR MAYTAG MFI2568AEB Replaced controls due to unit not responding to commands. Unit tested good.

Near Harwood Cir, Rochester, NY 14625
David L.

David L.

REFRIGERATOR GE GFSS2HCYCSS Replaced defrost thermostat and repaired loose wire to heater. Did not have to replace the heater. Customer to monitor

Near Jackson Heights Dr, Webster, NY 14580
Gary T.

Gary T.

RANGE WHIRLPOOL WFG361LVT1 Unit needs high voltage wire and ground mod. Ordering the part.; ordrng 1 WPW10701462 (harns-wire)

Near Lanvale Park, Rochester, NY 14617
Steve M.

Steve M.

RANGE WHIRLPOOL WFG320M0BS3 "Found the bottom drawer handle was not screwed in place added screws and handle checked good. The light bulb was broken inside socket. Removed socket and replaced bulb. Leveled the legs as a courtesy due to back legs all the way down and food sliding to back of pan. ; used 1 8009 (BULB-4OW), and 1 8009 (BULB-4OW DEFECTIVE) from stock"

Near Barefoot Ln, Caledonia, NY 14423
Gary T.

Gary T.

DISHWASHER AMANA ADB1400AGW0 "Drain hose cracked, ordering drain hose.; ordrng 1 8269144A (drain hose)"

Near Hager Rd, Rochester, NY 14616
David L.

David L.

RANGE WHIRLPOOL WFE550S0HZ1 Replaced control due to inconsistent temperatures. Customer to monitor.

Near Guygrace Ln, Webster, NY 14580
Dave F.

Dave F.

WASHER MAYTAG MVWB835DW3 Parts that came in were not correct order correct parts W11112656 and bring control with next visit W11170706; ordrng 1 W11112656 (console)

Near Swamp Rd, Canandaigua, NY 14424
David L.

David L.

RANGE WHIRLPOOL KSGB900ESS0 Bake connector and warming drawer connectors were switched on the board preventing the unit from operating properly. Switched the back to the proper location. Unit tested good

Near Cherry Rd, Rochester, NY 14612
David L.

David L.

DRYER ROPER REX5634KQ1 Tested dryer for not spinning. Could not find anything wrong with he dryer. Inspected belt and motor. Unit operating normally.

Near Oakwood Rd, Rochester, NY 14616
Evan E.

Evan E.

RANGE KITCHENAID KSGB900ESS2 Replacing outer door glass due to rim of glass having dent in trim piece.Replaced door glass Unit tested good

Near Dunwoody Crossing, Webster, NY 14580
Gary T.

Gary T.

RANGE WHIRLPOOL KFGD500ESS04 "Repaired open connection at the safety valve, tested okay."

Near County Line Rd, Hamlin, NY 14464
Steve M.

Steve M.

WASHER MAYTAG MVWX655DW1 Found gear oil at bottom of transmission. The basket is wobbling during spin making the washer walk. Ordering gear case and suspension. ; rqstng P&A on 1 W11035751 (gearcase) and 1 W11130362 (SUSPENSION )

Near Groveland Hill Rd, Groveland, NY 14462
Steve M.

Steve M.

WASHER MAYTAG MVWB725BW0 Sr#7724622627 tested washer in manual diagnostics. Everything passed. The washer is working as expected. Called tech line and the we tested in auto diagnostics and the washer passed all tests. Talked to customer and they were washing fleece blankets. Possibly out of balance loads.

Near Woodbine Ave, Rochester, NY 14619
Steve M.

Steve M.

REFRIGERATOR AMANA ARB2117AB Compressor was not starting. Cleaned plugged coils and put a tester start device on unit. The unit started cooling. Ordering start device. ; ordrng 1 WP12555902 (overload)

Near Hampshire Ln, Mendon, NY 14506
Steve M.

Steve M.

DISHWASHER KENMORE 66513403N410 Ordering drain hose for very plugged hose. Ordering pump just in case its needed. ; ordrng 1 8269144A (drain hose) and 1 WPW10348269 (drain pump)

Near East Ave, Rochester, NY 14610
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WTW8040DW4 "Before completing a full diagnosis, it was discovered that the unit was not covered under warranty. Customer declined repair. Service fee waived."

Near Hixson St, Rochester, NY 14605
David L.

David L.

WASHER WHIRLPOOL WTW4816FW2 Unit is not responding due to a faulty control. Ordering control; ordrng 1 W11170319

Near Pontiac Dr, Rochester, NY 14617
Steve M.

Steve M.

WASHER WHIRLPOOL WTW7600XW0 Found the washer needs a bearing and possibly a shifter. Tested and bearing is loud. The agitator disengaged while spin was cancelling. The customer is going to replace.

Near Red Rock Rd, Rochester, NY 14626
Dave F.

Dave F.

DRYER WHIRLPOOL WED4815EW1 "Dryer squeaking. Checked dryer everything looks good . Unit is new . Checked rollers, pulley and belt. All good . Tested unit on high temperature. Ran for a bit . No noises . Tested good ."

Near Middle Cheshire Rd, Canandaigua, NY 14424
Gary T.

Gary T.

WASHER WHIRLPOOL WTW4815EW1 "Ran diagnostics, lid sw error but lid switch is working every time. Long drain error, drain pump is not failing.. sink is not overfilling or causing a siphoning problem .. Ran all manual tests, all functions working no failure. Cannot get unit to fail. Advised customer not to use a lot of detergent, possible suds error causing long drain."

Near Taylor Rd, Holley, NY 14470
David L.

David L.

REFRIGERATOR GE GSCS3PGXCFSS Installed tube heater kit. Atec warranty. Customer to monitor for wafted.

Near Brick Landing, Rochester, NY 14626
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WTW5000DW2 "Lid lock will not engage. Replaced lid lock, issue still present. Replacing control board. ; ordrng 1 W11116590 (cntrl-elec)"

Near Long Pond Rd, Rochester, NY 14626
Evan E.

Evan E.

OVEN WHIRLPOOL WOS97EC0HZ01 Customer stating user interface is shutting off randomly. Upon arrival interface was not showing anything on display. Display itself was very blurry. Had customer shut off breaker. After Turning breaker back on was able to see display but image was very granulated. User interface is failing.Ordering UI ; schdld next appmnt for 4/18 THU 2-5

Near Fairport, NY 14450
Evan E.

Evan E.

DRYER MAYTAG MEDX600XW0 Customer stating unit is screeching while running. Customer had unit disassembled upon arrival. Discovered idler pulley and rollers are sticking causing noise. Ordering dryer repair kit. ; ordrng 1 4392067 (ROLLER KIT)

Near Eastbrooke Ln, Rochester, NY 14618
Steve M.

Steve M.

OVEN JENN AIR JDS1450DP0 On arrival found no error codes. Tested fan. The fan was running abot 2000 rpms. Customer complained that at about 100 degrees the range would error out and shut off. Replaced cooling fan for f8e0 fan error preventing bake. Heated oven to 350 and the range tested good.

Near Woodruff Glen, Rochester, NY 14624
Steve M.

Steve M.

DRYER ESTATE TEDS840PQ0 "Replaced white fuse for no heat. Cleaned internal vent. The dryer tested good. ; dspstn on spec-tagged invntry: 1 279816 CUTOFF-THERMAL and 1 279838 ELEMENT , used 1 WP3392519 (FUSE-THERMAL) from stock"

Near Woodstock Rd, Rochester, NY 14609
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 7 degrees in freezer. Found coils plugged with hair from dogs. Customer is going to monitor temps over next two days.

Near Judy Ann Dr, Rochester, NY 14616
Steve M.

Steve M.

OVEN WHIRLPOOL WEG745H0FS0 Replaced igniter for not always lighting. The harness connection broke during repair. Replaced wiring harness. Heated oven and it tested good. ; used 1 WPW10701462 (HARNESS-INSULATED) from stock

Near Meadow Ridge Ln, Webster, NY 14580
Steve M.

Steve M.

FREEZER MAYTAG MQF1656TEW02 Replaced evaporator fan motor for getting power but not running. Thr freezer tested good.

Near Sonyea Rd, Mount Morris, NY 14510
David L.

David L.

REFRIGERATOR MAYTAG MBF2258FEZ02 Fresh food door has scratches and is missing handle plugs. Returning with door and ordering badge and plugs. Ice maker not functioning because the water line was never installed. ; ordrng 2 WP12246610 (plug-hndle)s and 1 WPW10371194 (bin-cntlvr) and 1 WPW10612926 (nameplate)

Near Beach Ave, Rochester, NY 14612
Steve M.

Steve M.

WASHER MAYTAG MHWE550WW01 Customer complaining of water on the floor after use on left side. Customer stated it was coming from door. Quoted for bellow. ; rqstng P&A on 1 WP8182119 (bellow)

Near Eleni Ct, Avon, NY 14414
Shaiman C.

Shaiman C.

WASHER MAYTAG NOT AVAILABLE Unit was full of water and clothes upon arrival. Machine would not drain. Recovered about 25-30 gallons of water then attempted to clean drain pump. Obstruction in drain pump caused motor to burn out. Can not replace parts due to missing model and serial tags. Unrepairable.

Near Coleridge Rd, Rochester, NY 14609
Shaiman C.

Shaiman C.

WASHER AMANA NFW7300WW02 Inlet hose got disconnected. Reconnected hose. Unit testing good.

Near Crossfield Rd, Rochester, NY 14609
Steve M.

Steve M.

WASHER MAYTAG MHW5630HW0 Found ui not responding to touch causing unit to not start. Ordering ui; ordrng 1 W11316623 (USER INTERFACE)

Near De Paul Dr, East Rochester, NY 14445
David L.

David L.

DISHWASHER MAYTAG MDB8959SFE4 Replaced control and keypad due to UI error. Customer to monitor.

Near Sachem Way, Rochester, NY 14617
David L.

David L.

REFRIGERATOR GE GFSL6KEXBLS Checked defrost drain for icing. Drain was clear. There were a few drops of water under the crisper. These were unrelated. Unit tested good.

Near Lucena Dr, Rochester, NY 14606
David L.

David L.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 Ice maker displaying lost position code in diagnostics since repair. Was able to fill the mold. Ordering ice maker after customer approves repair ; rqstng P&A on 1 WPW10764668 (ice maker)

Near Millford Crossing, Penfield, NY 14526
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 Replaced control that was not sending unit into defrost.Advised customer to make sure food products are not pushed up against the back wall in the fridge compartment. This will cause cooling issues in the fridge section due to airflow restrictions.

Near Judy Ann Dr, Rochester, NY 14616
David L.

David L.

RANGE WHIRLPOOL WEG745H0FS Unit was red tagged due to a leak at the manifold. Ordering and replacing the surface burner manifold; ordrng 1 W10885072 (manifold)

Near Highland Pkwy, Rochester, NY 14620
Steve M.

Steve M.

COOKTOP JENN AIR JGS9900BDS16 Replace back burner assemblies for not lighting. Added screws to fasten all burners. Customer bought knobs.

Near Kurt Rd, Pittsford, NY 14534
Steve M.

Steve M.

COOKTOP KITCHENAID KECC604BS00 Found cooktop is good. Tested front right dual burner. Shut breaker off fully and reset. The cooktop worked as expected.

Near Shelter Creek Ln, Fairport, NY 14450
Steve M.

Steve M.

RANGE FRIGIDAIRE LGEF3033KBB Customer complaining of over heating. Tested oven. The heat stayed above target temp about twenty degrees. Calibrated oven down 20. Customer is going to monitor.

Near Laurelton Rd, Rochester, NY 14609
Steve M.

Steve M.

VAN FORD TRANSIT CONNECT Oil change air filter changed

Near Jefferson Rd, Rochester, NY 14623
Dave F.

Dave F.

OVEN KITCHENAID KOSE507EBL00 Oven not heating . Found the thermostat in the rear is not operating. Ordering new thermostat WP4449751; ordrng 1 WP4449751 (thrmst-fix)

Near Westfield Commons, Rochester, NY 14625
Evan E.

Evan E.

DRYER MAYTAG MEDB766FW0 Replacing motor due to old motor producing buzzing sound while unit was running. Replaced motor Ran test cycle Unit tested good

Near Lauren Ct, Webster, NY 14580
Evan E.

Evan E.

RANGE FRIGIDAIRE FGGF3054KFH Customer stated that unit was not getting up to temp. Removed lower rack to observe ignitor. Ran test preheat up to 350 Unit preheated up to 350 as it should. Opened door to let heat out of cavity. Closed door ignitor began to glow again and lit burner. Once unit hit 350 again flame would go out. Watched unit do this several timesTook temp readings while observing oven cycle unit is maintaining correct temperature.Cannot find issue with unit at this time. If issue persists order oven temp sensor (316490003)Customer to monitor and report back if issue persists

Near Roder Pkwy, Ontario, NY 14519
Evan E.

Evan E.

RANGE FRIGIDAIRE FGEF3055MFF Customer stated unit would not run a bake or broil cycle. Tested bake and broil elements for continuity all elements tested good (closed) checked voltage unit is receiving 240v. Control board is causing issue really on control board is failing. Control board will need to be replaced quoted customer for repair...(5304495521)Control Board $240.00(316419828) Overlay $16.00Labor $34.95 Service call fee $89.95 Customer has paid service call fee. Customer would like to discuss repair with husband and will contact office if they would like to proceed

Near Garson Ave, Rochester, NY 14609
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRX735SDHV00 Replaced right hand door due to having a dent . Tested door tested good . No damage

Near Langpap Rd, Honeoye Falls, NY 14472
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL ED5LVAXWQ00 Freezer drain was plugged . Ice freezing in the bottom . Cleaned debris out of drain tube and defrosted the ice build up . Drain is now clear and will work properly.

Near Oakdale Dr, Webster, NY 14580
Dave F.

Dave F.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Replaced sump pump. Due to no operation. Tested unit in auto diagnostics. Tested good .

Near Wood Hill Rd, Pittsford, NY 14534
Dave F.

Dave F.

DISHWASHER KITCHENAID KUDS30FXSS8 Chopper blade is worn out . Replaced chopper blade W10083957V .Tested unit in auto diagnostics. Tested good.; used 1 W10083957V (CHOPPER 4 BLADE) from stock

Near Green Valley Rd, Pittsford, NY 14534
Gary T.

Gary T.

WASHER MAYTAG MVWB765FW1 "Unit had communication errors between user interface and main control, replaced main control ordering user interface.; rqstng P&A on 1 W11135391 (console)"

Near Markie Dr W, Rochester, NY 14606
Evan E.

Evan E.

DISHWASHER KITCHENAID KDPE234GPS0 Customer stated dishes were coming out wet at end of cycle. Checked for error codes. Unit was flashing f7e1 error code (no heat). Ran diagnostic cycle. During cycle discovered that water entering machine was cold causing thermostat to turn heater off. Spoke with customer about running hot water at sink briefly before starting unit to ensure hot water is entering unit. Also discovered customer was not using rinse aid. Recommended using rinse aid for better drying results also. Unit tested gold

Near High Vista Trail, Webster, NY 14580
Gary T.

Gary T.

RANGE WHIRLPOOL KSGB900ESS0 Replaced fan and control that were causing a slow fan error code. Replaced holder that the electrode was loose on front left.

Near Cherry Rd, Rochester, NY 14612
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL WRF560SMYW04 Remove jammed ice cube from icemaker not allowing icemaker to cycle.

Near Audabon Terrace, Rochester, NY 14624
Gary T.

Gary T.

COOKTOP WHIRLPOOL WFG525S0HV Replaced spark module that was sending a weak spark to the bake igniter. Tested OK.

Near Chestnut Ridge Rd, Rochester, NY 14624
Gary T.

Gary T.

DRYER WHIRLPOOL LG7681XSW3 "Replaced broken belt, checks okay; used 1 341241 (BELT) from stock"

Near W Forest Dr, Rochester, NY 14624
Evan E.

Evan E.

RANGE WHIRLPOOL WEG750H0HZ0 Customer stated unit was not getting up to temp. Ran test preheat to 340 with digital thermometer in oven unit. Unit is off by 15 degrees according to thermometer. Calibrated unit up 15 degrees. Customer also stating door is not shutting properly does not seal at top correctly. Customer is going to monitor oven temp after calibration and report back to tech at next visit. Ordering door hinges ; ordrng 2 W11162113 (HINGE)s

Near Foxbourne Rd, Penfield, NY 14526
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL WRF560SMHB00 Replaced watervalve that was leaking through and causing the water chute to freeze up. Cycle icemaker and unit filled okay.

Near Washington St, Churchville, NY 14428
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS555SIHB00 Unassembled and reassembled the center vertical shelf seems to be to long. Took measurements. Center to center on bottom shelf screws to top shelf screws is 9 1/5 inches. The the vertical shelf is just shy of 9 3/4. Shelf is not on diagram. Called tech line twice and they do not have dimensions. Office is going to investigate ; ordrng 1 VERTICALSHELFASKJMFORHELP

Near Caitlin Trail, West Henrietta, NY 14586
Gary T.

Gary T.

WASHER WHIRLPOOL WTW4815EW1 "Ran diagnostics, unit is testing okay, ran calibration advised customer to watch.; dspstn on spec-tagged invntry: 1 W10913953 ACTUATOR and 1 WPW10661045 PUMP"

Near Taylor Rd, Holley, NY 14470
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Found water tube to ice maker leaking. Ordering water tube. ; ordrng 1 67006317 (tube-water)

Near Line St, Pittsford, NY 14534
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWC465HW2 "Replaced control, calibration and auto tested. Unit testing good."

Near Kiniry Dr, Rochester, NY 14609
Dave F.

Dave F.

OVEN JENN AIR JJW9827DDP Replaced hinges on lower oven for not closing the door all the way. Tested door . Tested good.

Near Misty Hill Dr, Canandaigua, NY 14424
David L.

David L.

REFRIGERATOR AMANA ASD2522WRS03 Bail arm extension has fallen off allowing ice to build up and drop on the fan through the air vent on the back wall. Removed cubes from fan housing and all other residual ice. Customer to monitor. Atec warranty.

Near Benton St, Rochester, NY 14620
David L.

David L.

REFRIGERATOR AMANA ASD2275BRW00 Replaced icemaker due to a bad thermostat.

Near Dewey Ave, Rochester, NY 14616
Steve M.

Steve M.

WASHER MAYTAG MVWX700XW1 Found no cold water coming to washer. Cleaned debris from the water valve screen. The washer tested good. ; dspstn on spec-tagged invntry: 1 WPW10276397 PUMP

Near Stone Hill Rd, Lima, NY 14485
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWX655DW Replaced suspension unit testing good

Near W Ridge Rd, Rochester, NY 14626
David L.

David L.

REFRIGERATOR KENMORE 10656534400 Unit is not defrosting due to a failed control. Defrost complements testing good. Control 8201661 is discontinued. Customer is going to replace.

Near Miramar Rd, Rochester, NY 14624
Steve M.

Steve M.

DRYER AMANA NGD4655EW2 Found the vent was plugged with lint. Removed vent and removed lint. Found a screen that was collecting lint causing long dry times. The exterior vent flap is broken. Informed customer to have it replaced to keep birds out of vent.

Near Lake St, Perry, NY 14530
Evan E.

Evan E.

RANGE MAYTAG MER8800FZ0 Customer is stating that unit is kicking breaker each time they run bake cycle and one of the upper burners. Ran test preheat with with oven to 325 and 2 upper burners on. Unit kicked breaker. Reset breaker ran test preheat again with amp clamp attached to L1 to monitor amperage draw. Unit is drawing 38 amps on a 50 amp breaker and kicking breaker. Breaker needs to be replaced. Oven itself is functioning as it should

Near Terrace Hill Dr, Penfield, NY 14526
Evan E.

Evan E.

RANGE AMANA AGR6603SFW2 Customer stated that right front burner was not lighting. Upon inspection right front burner ignitor was sparking but never lighting. Ignitor is failing to light. Replaced burner head. Ran test preheat Unit now lighting as it should Unit tested good

Near Ellinwood Dr, Rochester, NY 14622
Evan E.

Evan E.

DRYER WHIRLPOOL LER5636PQ0 Customer stated unit was not powering on. Suspecting that thermal fuse is open. Tested thermal fuse. Fuse tested open. Replaced fuse Ran test cycle Unit tested goodTech is recommending cleaning of vent. Spoke with customer about possible cause for fuse blowing.Dryer Vent Wizard Scott Koepke(585)441-7227(cell) (866)498-7233(office) ; used 1 WP3392519 (FUSE-THERMAL) from stock

Near Belmeade Rd, Rochester, NY 14617
Evan E.

Evan E.

OVEN WHIRLPOOL WFE320M0ES2 Replacing control board due to unit Shutting off randomly during bake cycle. Customer stated while baking cakes unit would shut off after having unit on 350 for 1 hour. Replaced control board Ran test preheat up to 350 Unit functioning as it should Unit tested good

Near Whalen Rd, Penfield, NY 14526
Evan E.

Evan E.

WASHER MAYTAG MVWC416FW1 Customer stated unit was not spinning out items are coming out wet. Checked for error codes. Unit displaying f3e1 (pressure system fault) inspected pressure hose. While inspecting pressure hose discovered that hose had small pinhole causing pressure sensor not to read correctly Was able to trim hose and reinstall on control. Ran test cycle unit completed cycle as it should Ran rinse & spin to ensure unit was functioning properly. Unit tested good

Near Old Ridge Rd, Williamson, NY 14589
Evan E.

Evan E.

OVEN WHIRLPOOL WOD51ES4ES01 Customer is stating that oven fan is producing chirping /clicking noise when fan is running. Customer had preheated oven before tech arrived. Tech was able to hear noise customer was referring too. Upper blower is causing noise.Ordering upper blower fan ; ordrng 1 WPW10176670 (BLOWER (FAN) UPPER)

Near English Rd, Rochester, NY 14616
Gary T.

Gary T.

VAN FORD E250 Spark plugs and oil change

Near Rockwood St, Rochester, NY 14610
Gary T.

Gary T.

DISHWASHER GE GHDA485N10ES Replaced actuator and spring. Checks okay.

Near Bishopgate Dr, Rochester, NY 14624
Gary T.

Gary T.

OVEN KITCHENAID KOSE507ESS01 "Replaced open thermal fuse, checked okay."

Near Reddick Ln, Rochester, NY 14624
Gary T.

Gary T.

WASHER WHIRLPOOL WTW4800BQ1 "Replaced seized drain pump, tested okay.; dspstn on spec-tagged invntry: 1 WPW10661045 PUMP"

Near Spring Flower Dr, North Chili, NY 14514
Dave F.

Dave F.

REFRIGERATOR MAYTAG MFF2258VEM6 Refrigerator handle loose found screws behind the handle were loose tightened screws and screws on the handle . Tested good .if problem persists order WPW10123795

Near Cypress Cir, Fairport, NY 14450
David L.

David L.

WASHER MAYTAG MHW6000AW0 Customer concerned with banging noise. Adjusted suspension. Unit testing good

Near Ireland Rd, Brockport, NY 14420
David L.

David L.

WASHER MAYTAG MVWB765FW0 Found unit with a slow drain code. Inspected pump. Did not find anything in pump. Ran service diagnostics. The unit passed. Customer states that unit will stop mid cycles when they try to do a load. Unit displayed a water hazard fault. Pressure hose looks good. Ordering control and valve. ; ordrng 1 W10920541 (cntrl-elec) and 1 W11165546 (VALVE)

Near Dunbar Rd, Hilton, NY 14468
David L.

David L.

OVEN WHIRLPOOL MER8800FZ0 Replaced console due to runaway temp code. Customer to monitor. Parts covered per KB

Near Scotch Pine Dr, Rochester, NY 14616
David L.

David L.

WASHER WHIRLPOOL WTW8500BW0 Customer has been experiencing a leak after doing several loads of laundry. Ran diagnostics to leak test. Recommending replacing detergent cup due to splashing and having the log valve changed to prevent other leaks. ; ordrng 1 WPW10552116 (dispenser)

Near Groundsel Dr, Hilton, NY 14468
Dave F.

Dave F.

WASHER MAYTAG MVWX655DW1 Unit was having pressure sensor issues and would continue to fill past the normal amount of water. Replaced control . Calibrated unit . Ran in auto diagnostics and in normal cycle . Washer now is working as expected.

Near Fairport Rd, Fairport, NY 14450
David L.

David L.

REFRIGERATOR WHIRLPOOL WRS325FDAB06 Removed filter and put the housing back together. Light for the water on the UI is no longer illuminating. Ordering UI. Customer has an extended warranty.KB to get autho.Swpm4yrftj-1633477938Sr638890143; ordrng 1 WPW10397957 (cntrl-elec)

Near Colonnade Terrace, Hilton, NY 14468
Dave F.

Dave F.

RANGE WHIRLPOOL WFG361LVQ2 Replaced temperature sensor. Bottom of oven had one of those mats that catch drips . It was covering the holes not allowing proper circulation of heat . Checked temperatures made sure they were correct 330 392 329 390 330 396 Average temp 361 . Calibrated oven down -10 . Tested good .

Near Yellow Mills Rd, Palmyra, NY 14522
Steve M.

Steve M.

DISHWASHER KITCHENAID KDTE254ESS2 Replaced motor sump for leaking. The dishwasher tested good.

Near Esjay Dr, Victor, NY 14564
Steve M.

Steve M.

FREEZER MAYTAG MQF1656TEW02 Found fan motor getting power but not running. Ordering fan motor; ordrng 1 WPW10236142 (motor-evap)

Near Sonyea Rd, Mount Morris, NY 14510
Steve M.

Steve M.

DISHWASHER WHIRLPOOL KDFE104DSS1 Pump not pushing water hard enough to drain. ; rqstng P&A on 1 3385556 (hose-drain) and 1 WPW10348269 (drain pump)

Near Sycamore Ridge, Honeoye Falls, NY 14472
David L.

David L.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Customer experiencing freezing temperatures in the fresh food. Product temperature at 38 on arrival but the milk that was sitting on the top shelf was partially frozen. Large items blocking airflow on the top shelf will cause freezing problems as well as loading its,s touching the back wall. When recommending that the customer move items I was called a "retard" and was told to "get the fuck out the house" and that "they shouldn't have sent my"stupid ass" out to her house. Was getting verbally assaulted out the door and it continued until I entered my vehicle. Sr77824597303"

Near Maiden Ln, Rochester, NY 14616
Dave F.

Dave F.

WASHER WHIRLPOOL WFW9151YW00 Replaced drain pump . Tested unit . Tested good .; dspstn on spec-tagged invntry: 1 WPW10730972 PUMP

Near Highland Ave, Newark, NY 14513
Steve M.

Steve M.

MICROWAVE WHIRLPOOL WMH32519HZ3 Sr#7724598804 found sensor not reading humidity. Called tech line and they recommended replace control and humidity sensor. ; ordrng 1 W10833858 (sensor) and 1 W11342846 (CONTROL)

Near Kirklees Rd, Pittsford, NY 14534
Gary T.

Gary T.

DRYER AMANA NGD4655EW2 Replaced open high limit thermal cut off advise customer to make sure that venting is clean.

Near Ingersoll St, Albion, NY 14411
Shaiman C.

Shaiman C.

DRYER ROPER RED4516FW Replaced motor.

Near W Ridge Rd, Rochester, NY 14626
Dave F.

Dave F.

WASHER WHIRLPOOL WTW7300DW0 Replaced user interface with one that was already there from previous visits . Calibrated washer and ran unit in diagnostics. Tested good .

Near NY-14, Lyons, NY 14489
Dave F.

Dave F.

WASHER MAYTAG MVWC565FW1 Washer had error code F8E1 long fill error code and F5E3 lid lock failure Removed water line to find the water valve filters were plugged causing the long fill error code . Removed filters cleaned . Replaced lid lock and ran washer in calibration. Ran auto diagnostics. Washer tested good .

Near Serenity Dr, Geneva, NY 14456
Shaiman C.

Shaiman C.

WASHER MAYTAG MHW5630HW0 Tested unit in manual and auto diagnostics multiple times. Could not recreate any issues.

Near Amerige Park, Rochester, NY 14617
Shaiman C.

Shaiman C.

RANGE WHIRLPOOL WFE770H0FZ2 Multiple door parts and cooktop damaged. Replacing parts accordingly.; ordrng 1 W10872562 (cooktop) and 1 W10903747 (glass-door) and 1 W11205076 (TOP TRIM) and 1 WPW10297318 (liner-door) and 1 WPW10481433 (nameplate) and 1 WPW10618239 (hndle-door)

Near W Ridge Rd, Rochester, NY 14626
Dave F.

Dave F.

WASHER MAYTAG MVWB835DW3 User interface knob is not turning when it is turned needs user interface ordering user interface W11115285 and control W11170706 ordering console a well W11102318; ordrng 1 W11102318 (console) and 1 W11115285 (panel-cntl) and 1 W11170706 (cntrl-elec)

Near Swamp Rd, Canandaigua, NY 14424
Evan E.

Evan E.

DRYER WHIRLPOOL WGD94HEAW0 Idler pulley was still sticking cleaning pulley and shaft. Suggesting replacing pulley. Replaced pulley Ran test cycle unit tested good Labor is ATEC warranty Charging for part; used 1 W10837240 (PULLEY-IDLER) from stock

Near Imperial Dr, Webster, NY 14580
Gary T.

Gary T.

DRYER GE DHDSR46EE1WW "Replaced broken belt, tested okay."

Near W Henrietta Rd, Henrietta, NY 14467
David L.

David L.

DRYER WHIRLPOOL LGR8648LW0 Unit was not heating due to failing gas coils. Replaced gas coils. Unit tested good. ; used 1 279834 (COIL KIT) from stock

Near Troutbeck Ln, Rochester, NY 14626
David L.

David L.

DISHWASHER KITCHENAID KDTE254ESS1 Checked unit for burner odor. Smelled a slight odor when door was opened. Ran diagnostics. U it functioning as designed. Debris were likely caught under heater in a previous cycle which has caused an odor. Recommending cleaning with afresh.

Near W Meadows Dr, Rochester, NY 14616
David L.

David L.

REFRIGERATOR WHIRLPOOL KRFC300EBS00 Unit was not dispensing or making ice due to a frozen water bladder. Freed bladdar restriction. Unit testing good

Near Wyman Dr, Rochester, NY 14622
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL WRF560SMHB00 Water valve leaking through and causing ice buildup at water chute to the icemaker.; ordrng 1 WPW10279909 (valve-inlt)

Near Washington St, Churchville, NY 14428
Gary T.

Gary T.

WASHER WHIRLPOOL WTW4800BQ1 "Drain pump is seized and not draining unit, Unit needs drain pump, see sticky notes.; ordrng 1 WPW10661045 (drain pump)"

Near Spring Flower Dr, North Chili, NY 14514
Dave F.

Dave F.

DRYER WHIRLPOOL MED7000XG0 Drying not turning on . Found the thermal fuse was blown . Replaced fuse with truck stock WP339251 . Tested unit . Removed error codes . Tested good .; used 1 WP3392519 (FUSE-THERMAL) from stock

Near Gravel Hill Ln, Honeoye Falls, NY 14472
Dave F.

Dave F.

OVEN-MW COMBO GE JKP90DP3WW User interface has stuck key causing the oven light to turn on and off . Replaced user interface. Tested unit tested good .

Near Thrush Field Way, Pittsford, NY 14534
Gary T.

Gary T.

COOKTOP WHIRLPOOL WFG525S0HV "Unit is not sparking at the bake burner consistently but is at the broil, unit has updated insulated harness, ordering DSI. ; ordrng 1 W11162730 (module-spk)"

Near Chestnut Ridge Rd, Rochester, NY 14624
Dave F.

Dave F.

MW-HOOD COMBO WHIRLPOOL WMH31017FS0 Door switch on microwave has failed installed interlock W11244494 . Tested door tested good . Microwave making clicking noises and turn table not turning all the time . Found the turn table motor is going bad . Customer may want to repair motor but not right now . Part for that is W10642989 ; used 1 W11244494 (INTERLOCK) from stock

Near Calm Lake Dr, Farmington, NY 14425
Evan E.

Evan E.

OVEN WHIRLPOOL RBD275PDQ14 Customer stated unit was flashing error codes upon inspection discovered Unit is flashing f3e2 error code (temp sensor error) Took ohm reading on original sensor.Sensor is failing Ordering temp sensor Returning 4/12; schdld next appmnt for 4/12 FRI 9-12

Near Reitz Pkwy, Pittsford, NY 14534
Dave F.

Dave F.

RANGE ELECTROLUX EW30ES65GSE Oven is working as it should no odd noises . Customer will monitor.

Near Bayberry Cir, Fairport, NY 14450
Evan E.

Evan E.

RANGE WHIRLPOOL WFE320M0ES2 Customer stated unit was not powering on. Checked incoming voltage. Upon checking voltage discovered that terminal block had broken causing L1 to make contact with cabinet causing control board to short out. Board is not responding to commands. Ordering control Ordering terminal block ; ordrng 1 W11122560 (CONTROL ) and 1 WPW10245259 (TERMINAL BLOCK)

Near Wilkins St, Rochester, NY 14621
Evan E.

Evan E.

WASHER MAYTAG MVWB300WQ1 "Customer stated they were hearing metal on metal while using machine. Upon inspection discovered bearing was failing causing issue .Replaced bearing Ran test cycle During test cycle unit was struggling to drain water from tub. Pump is working intermittently Ordering drain pump ; ordrng 1 W10536347 (DRAIN PUMP), used 1 W10435302 (BEARING) from stock"

Near Driftwood Ln, Rochester, NY 14617
Shaiman C.

Shaiman C.

MICROWAVE WHIRLPOOL WML55011HB Right side control panel is damaged. Replacing. ; ordrng 1 W11206155 (RIGHT CONTROL)

Near W Ridge Rd, Rochester, NY 14626
Gary T.

Gary T.

DISHWASHER WHIRLPOOL WDT910SAYM1 "Replaced leaking door gasket, checks okay.; dspstn on spec-tagged invntry: 1 W10300924V GASKET"

Near Maida Dr, Spencerport, NY 14559
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WFW5620HW0 Wrong part ordered. Reordering parts.; ordrng 1 W11316255 (VALVE SINGLE) and 1 W11316256 (VALVE DOUBLE)

Near Marketplace Dr, Rochester, NY 14623
Steve M.

Steve M.

WASHER MAYTAG MVWX655DW1 Found the washer was bouncing on right front leg. Adjusted all the legs and tested with load of clothing. The washer tested good.

Near Mill St, Nunda, NY 14517
David L.

David L.

REFRIGERATOR GE GSCS3PGXCFSS The fill tube is freezing over preventing water from dispensing. Ordering fill tube heater kit. ; ordrng 1 WR49X10173 (dispenser water tube)

Near Brick Landing, Rochester, NY 14626
Steve M.

Steve M.

WASHER WHIRLPOOL WFW75HEFW0 Found finish nails in the pump that was stopping the pump from draining. Removed nails and the washer tested good.

Near Cottage St, Dansville, NY 14437
Steve M.

Steve M.

DRYER MAYTAG MEDB855DC0 Replaced rollers and idler with maintenance kit for squealing while running the dryer tested good. ; used 1 4392067 (REPAIR KIT) from stock

Near Summers St, Livonia, NY 14487
Steve M.

Steve M.

DRYER MAYTAG DCCB330GT0AC Found lint screen missing and the vent was full of lint. Removed lint. Found blower has bad bearing. The unit will need a blower and possibly a motor. On testing thermostats the one by the burner fell crumbled. The thermostat is discontinued. Recommended customer replace the dryer.

Near Co Rd 1, Canandaigua, NY 14424
Steve M.

Steve M.

OVEN WHIRLPOOL KODE500ESS02 Sr#7724591393 called tech line for persistent f2e1 error causing no operation. Tech line wanted the vent sealed with metal tape for moisture getting behind console.

Near Holly Hill, Honeoye Falls, NY 14472
Dave F.

Dave F.

REFRIGERATOR GE GSCF3PGXCFWW Left hand bracket that holds the ice bucket and icemaker has broken . Needs new bracket ordering new bracket WR72X10240; ordrng 1 WR72X10240 (refrigerator drawer)

Near Pine Tree Dr, Victor, NY 14564
David L.

David L.

WASHER MAYTAG MVWB765FW3 Sr77245880552Unit was not finishing properly. Valve was pulsing. Replaced valve. Went over use and care with customer for white residue issue.

Near Maryview Dr, Webster, NY 14580
Dave F.

Dave F.

WASHER MAYTAG MVWB835DW1 Washer not showing anything on user interface. Checked power from control board has 5 volts D.C also has F6E2 error code UI cannot Hear ACU. . Led light on control is on showing the control is powering up. Order new user interface W10861510 and bring control with just in case W11024149; rqstng P&A on 1 W10861510 (console) and 1 W11024149 (cntrl-elec)

Near Stanford Way, Fairport, NY 14450
David L.

David L.

REFRIGERATOR KITCHENAID KRBR109ESS00 Kjrnajrapl1KIRNAJRAPL1Damper is noisy. Replaces damper. Call covered by whirlpool; used 1 WPW10594330 (CONTROL) from stock

Near Glenmont Dr, Rochester, NY 14617
David L.

David L.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 Ice maker fill tube was frozen preventing ice production. Removed ice maker assembly from the top of liner to thaw. Reinstalled assembly and tested unit in test 45 water fill test. The mold filled. Fill tube heater testing good for voltage from control and resistance. Customer to monitor.

Near Millford Crossing, Penfield, NY 14526
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL WRT541SZDB00 "Evaporator is leaking from evap, ordering evap.; ordrng 1 W10836706 (evaporator)"

Near E River Rd, Rochester, NY 14623
David L.

David L.

REFRIGERATOR AMANA ASD2522WRS03 Unit is leaking from the freezer onto the floor due to a clogged defrost drain. Cleaned drain.

Near Benton St, Rochester, NY 14620