Cooktop was is cracked. Customer stated that there was a crack in the cooktop and when she turned the burner on it got worse and shattered. Ordering cooktop W11132188; ordrng 1 W11132188 (Cooktop)

Unit had no model tag. I explained to the customer that we need the model tag to service unit

Customer said the unit was still not agitating. No codes. The unit passed a diagnostic test cycle and agitated normally. I started a normal cycle with a small load of laundry in it and the unit was agitating normally. I explained to the customer about cycle selection and how to connect the unit to WiFi so it can receive updates. Calibrated unit. Unit tested good

Unit had bad heater. Replaced heating element. Left old heater with customer. Unit tested good. ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

F8E4 error code- float switch. Found that the water hose connection going to valve was leaking. Tightened connection and cleaned out drip pan. Cleared code and tested unit. Unit tested good ; dspstn on spec-tagged invntry: 1 W11412291 PUMP-DRAIN