Customer stated that unit was shaking more then usual. No codes. I ran a diagnostic test cycle in which the unit operated normally. I explained to the customer about mixed loads and how much HE detergent to use. Unit tested good.

"Customer stated that unit would not shut off. Upon arrival Ui was none responsive, unit is getting the proper voltage and thermal fuse tested good. Unit needs a new control. Customer declined repair and will purchase a new unit."

"Customer stated that unit is not making ice, freezer and refrigerator not cooling. After inspecting unit i found that the evaporator has frost and ice buildup and fan not operating causing no airflow in both compartments. I inspected harness and a fan connector was not firmly in as the ice buildup might have pulled it out. Fan is getting the proper voltage. I reconnected the fan connectors and the fan was operating normally. I dried the after steaming out all ice from the evaporator. Heater tested good. I asked customer to monitor the situation and to call if issue continues. Unit tested good"

"Customer stated that unit is not working. Error codes F2E1-stuck key, F9E1-long drain and F7E6-shifter fault. Upon arrival water was in the tub and drain pump was not working. After inspecting unit i discovered a broken wire to the drain pump, i repaired wire and ran a diagnostic test cycle in which the unit operated normally. I calibrated unit. Unit tested good."

Replaced dampers. Ran calibration. Ran diagnostic test no codes. Unit is operating as designed.