"Unit has a leak. Low side pressure-20, high side pressure 50 and equalized at 10. Charged unit with 140lb of nitrogen and used leak detector on all fittings & evaporator. Lost 8 psi in 20 minutes. Called Techline and they are submitting for a product exchange. SR#7737801969"

"Customer stated that the freezer had ice buildup. After inspecting the unit i found that the freezer door is not shutting properly due to ice buildup, removed ice with steamer. Dried the freezer compartment and door slides. I asked customer to monitor and if issue persists order 2-slides W11658403. Unit tested good"

"Customer stated that the unit is not making ice and the freezer isnt freezing. Freezer temp is 27 and fresh food temp 38. Ran through diagnostic tests and i could not get the compressor into a high speed or the freezer evap fan to turn on. Freezer evap has little frost pattern. Ordering compressor W10832994, inverter W11087200, 3 way valve W11429989 , evap fan W11249952, evap WPW10608485, condenser fan W11127829, ff evap W11492867, control WPW10675033 and lokrings ; ordrng 1 W10832994 (Compressor) and 1 W11087200 (Inverter) and 1 W11429989 (3 way valve) and 1 W11249952 (Evap fan) and 1 WPW10608485 (Evap freezer) and 1 W11127829 (Condenser fan) and 1 W11492867 (FF evap) and 1 WPW10675033 (Control) and 1 W11506635 (Access valve) and 1 W11504416 (8.5/6) and 1 W11506460 (8nk) and 2 W11504415 (8.5/8)s and 1 W11504431 (7/5) and 1 W10898079 (Emory cloth)"

"Replaced inverter, the compressor the wattage was low, condenser line was cool to the touch and evaporator had a partial frost pattern indicating an inefficient compressor. Replaced compressor and vacuumed unit down to 500 microns. Charged unit with 77 grams of R600a. I explained to the customer to give the unit 24 hours to get to temp. Unit tested good"

"Customer canceled service, they said the unit has already been repaired."